Add BERTopic model

config.json

@@ -11,5 +11,7 @@
   "seed_topic_list": null,
   "top_n_words": 10,
   "verbose": true,
+  "zeroshot_min_similarity": 0.7,
+  "zeroshot_topic_list": null,
   "embedding_model": "BAAI/bge-small-en-v1.5"
 }

ctfidf.safetensors

@@ -1,3 +1,3 @@
 version https://git-lfs.github.com/spec/v1
-oid sha256:a858f6d0330b876d25655865253b3fba81a65aa5884dbd22fa8a6263256498ec
+oid sha256:6f52ca390eb050040ecadac6afb5b9ed43c7def639f3fac55d9e5c26eb2409f8
 size 3265040

topics.json

@@ -118351,7 +118351,108 @@
     "97": "97_cardholders_star_mlb_ultimate",
     "98": "98_reds_disparage_toss_stats"
   },
-  "custom_labels": null,
+  "custom_labels": [
+    "Outlier Topic",
+    "Poor customer service experiences with @user customer support",
+    "tickets for a game with bazinga_sb song and rafael nadal.",
+    "Social media engagement and links",
+    "Capital One account and customer service issues",
+    "Friend Request Difficulties on Facebook",
+    "Capital One Community Food Event Program",
+    "investment opportunities in forex, bitcoin, and binary options",
+    "Dealing with Old Debt and Financial Expenses",
+    "Wonderful class with great DC Ben",
+    "Love for John Travolta at Christmas \ud83c\udf85",
+    "Financial Tips and Christmas Shopping Experiences",
+    "worst customer service in banking industry",
+    "Topic: Feeling Awesome and Happy!",
+    "Support for People Going Through Hard Times",
+    "Referrals to Mr. Christopher O. Thompson and Mr. Robes Kenny",
+    "Customer Service Dispute with Capitol One and Cabela's",
+    "Personal vs Business Credit Repossession Concerns",
+    "Relationship Reconciliation with Spell Casters",
+    "capital one customer satisfaction and feedback \ud83c\udf1f",
+    "http",
+    "Travel Credit Card Rewards",
+    "Critique of Guitarist's Performance in Playing Rock Song",
+    "Investing assistance from David Miller",
+    "Mourning of John Travolta's Wife Kelly Preston",
+    "Tune into Vegas QB Match on TNT in June",
+    "Issues with link receipt",
+    "Sounds like a terrible joke",
+    "love love it - stuff, kids, emails, easy, stop, sending, times, best",
+    "Managing Digital Payment Options on the Capital One Mobile App",
+    "travel mug in red table",
+    "Capital One Cardholder Presale Event Details",
+    "Donna Pescow in Saturday Night Movie - Love Seeing Her!",
+    "best credit card love",
+    "Fall Spirit through Cozy Flannel and Pumpkin Treats",
+    "Car Buying with Capital One Auto Navigator",
+    "Business and Capital Verification Service",
+    "user saying yes and hi",
+    "James Beard Awards Restaurant and Chef Semifinalists Congratulated",
+    "@user labeled as the worst bank in banking industry",
+    "Banking with Barry Watts's Gray Bank",
+    "Capital One Quicksilver Student Card - Earn Unlimited Cash Back on Purchases",
+    "Winners of capitalonesthematch and better luck on the hardwood",
+    "capitalone giveaway, user love, comment",
+    "Love it! Absolutely the best.",
+    "Farm and School Fan Business Featuring Tom and Sky",
+    "platinum credit cards exclusion",
+    "deep learning systems for business decision management",
+    "Direct Message (DM) Response Issues",
+    "Based on the provided information, a suitable short topic label would be:\n\nA Nice Version of Epic Played Wow",
+    "Capital One holiday closure announcement",
+    "Verification and Deactivation Notices for Facebook Pages",
+    "Shady Business Practices and Warning to Avoid using Company for Credit Lines",
+    "Expectation of Responsibility from Capital One",
+    "Get into the holiday spirit with a livestream performance by local artist Dan Brown!",
+    "Capital One Annual Picture Project \ud83d\udcf8",
+    "\"Yes, Smith, Yeah, Correct, Really, Definitely, Right, Carol, Moore, Brian\"",
+    "Beauty and Connection",
+    "Uber Cash Back Promotion for Capital One Cardholders",
+    "Scam Protection with BBB Scam Tracker",
+    "count your days",
+    "credit score improvement and related services",
+    "Gas prices falling trend",
+    "Spark Cash Plus card helping Antonelli\u2019s Cheese Shop grow its business",
+    "Waiting room location query",
+    "In need of assistance",
+    "abu taher bapary - online excitement \ud83c\udf1f\ud83c\udfe1\ud83d\udc40",
+    "Cloud Transformation Journey for Personalized Customer Experiences",
+    "New BTS song \"Rainy Days\" topping UK iTunes charts.",
+    "Capital One dining reservation booking platform for eligible rewards cardholders",
+    "Grant Applications Without Upfront Payment",
+    "old red scarf kept from first week",
+    "annual fee inquiry",
+    "user unsubscribe",
+    "money scam involving identity theft and federal law enforcement concern",
+    "Twitter updates from user with the handle \"mcws\"",
+    "ok twin \ud83d\udd25\ud83d\udc4f",
+    "The Missed Clicky Pa - A Funny Reminder",
+    "Budgeting Tips for Financial Goal Alignment with Bit.ly Links",
+    "capital one's the match returns to wynn las vegas for an epic -hole event featuring tom brady and aaron rodgers versus patrick and josh allen",
+    "upgrade randomly with queen and girl, pls",
+    "User Help and Paid Assistance",
+    "Efficient Dispute Resolution Process via Capital One's Online Form",
+    "Holiday Credit Card Debt Assistance",
+    "Press Conference Interactive Q&A Session",
+    "Donation program for minority college students during capital one walk-off season",
+    "Exclusive Dining Rewards in Chicago's Hyde Park",
+    "Users confused between flannel and cardigan in a code-related discussion",
+    "Selling Out - Ultimate Wow factor with Tim and the Boys \ud83e\udd37\u200d\u2642\ufe0f",
+    "TV show admiration",
+    "Denied reasons for kick, Matt Smith always getting denied",
+    "Beware of Scams - Life Changing Opportunity with Mrs. Dizabali Balali",
+    "Contacting Capital One Office Direct via Http Links",
+    "Tracking latest round of federal stimulus payments from the government on multiple dates",
+    "Best Travel Credit Card Awards Announcement",
+    "Flood Relief Donations in Pakistan",
+    "Powerball jackpot winner blessing fans with funds \ud83c\udfb0\ud83d\udcb0",
+    "Issues with sending payments and lack of email support",
+    "MLB\u00ae All-Star Week\u2122 perks for @user cardholders",
+    "user ratio vs. user tonight"
+  ],
   "_outliers": 1,
   "topic_aspects": {
     "KeyBERT": {