Jorge Lopez Grisman
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Update README.md
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README.md
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license: apache-2.0
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tags:
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- generated_from_trainer
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metrics:
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- accuracy
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- f1
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# bert-base-uncased-finetuned-surveyclassification
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This model is a fine-tuned version of [bert-base-uncased](https://huggingface.co/bert-base-uncased) on
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It achieves the following results on the evaluation set:
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- Loss: 0.2818
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- Accuracy: 0.9097
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More information needed
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## Training and evaluation data
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## Training procedure
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license: apache-2.0
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tags:
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- generated_from_trainer
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language: en
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widget:
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- text: "i have been in contact today with the insurance at least 3 times the person i had originally spoken to eileen i believe her name was she was very helpful. the two reps i got after her didnaaaTMt help me solve the issue i was calling about at all. i have been playing middle man between my insurance and doctors office and i have been getting told two different things. all i wanted was for them to get in contact with each other about the issue simple as that. the last person i just spoke to was extremely rude. iaaaTMm very disappointed with the service provided today. iaaaTMm the one paying for the insurance i just wanted to be led in the right direction on what to do."
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- text: "The agent on the phone was very helpful and nice to me."
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metrics:
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- accuracy
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- f1
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# bert-base-uncased-finetuned-surveyclassification
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This model is a fine-tuned version of [bert-base-uncased](https://huggingface.co/bert-base-uncased) on a custom survey dataset.
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It achieves the following results on the evaluation set:
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- Loss: 0.2818
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- Accuracy: 0.9097
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More information needed
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#### Limitations and bias
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This model is limited by its training dataset of survey results for a particular customer service domain. This may not generalize well for all use cases in different domains.
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#### How to use
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You can use this model with Transformers *pipeline* for Text Classification.
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```python
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from transformers import AutoTokenizer, AutoModelForSequenceClassification, pipeline
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tokenizer = AutoTokenizer.from_pretrained("Jorgeutd/bert-base-uncased-finetuned-surveyclassification")
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model = AutoModelForSequenceClassification.from_pretrained("Jorgeutd/bert-base-uncased-finetuned-surveyclassification")
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text_classifier = pipeline("text-classification", model=model,tokenizer=tokenizer, device=0)
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example = "The agent on the phone was very helpful and nice to me."
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results = text_classifier(example)
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print(results)
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```
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## Training and evaluation data
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Custom survey dataset.
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## Training procedure
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