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Coldog2333

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super_dialseg

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[ "Hello there, I have new evidence and would like to know how to file a supplemental claim with it.", "Do you want to file a a Supplemental Claim?", "Yes, like I mentioned before.", "In that case you need to fill out the Decision Review Request: Supplemental Claim VA Form 20-0995.", "Alright, I'll download that form. Tell me, how would you define new evidence? I'm curious.", "New evidence is information that VA didn't have before the last decision. Relevant evidence is information that could prove or disprove something about your case.", "So, in essence, I need to provide evidence that could change the decision?", "Yes, you must add new and relevant evidence supporting documents or identify evidence you'd like VA to gather for review.", "Would you like more details?", "Sure, why not?", "Then you should see the instructions for completing the form.", "Ah, alright. And how do I know if I'm able to apply for an insurance after the decision?", "Please refer to your decision for instructions on how to submit the form." ]

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[ "Hi there, I need to file a Supplemental Claim with new evidence.", "Ok. You must add evidence VA didn't have before that s relevant to your case.", "Do you need to file a Supplemental Claim?", "Yes, I do.", "ok. You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.", "How long do I have to file a Supplemental Claim?", "You have 1 year from the date on your decision to file a Supplemental Claim.", "What happens next? Does VA schedule exams for me?", "Maybe. If VA schedules exams for you, be sure not to miss them.", "Can I file a supplemental claim if I have a fiduciary claim?", "No, if you have a Fiduciary claim you can't file a Supplemental Claim.", "Where can I get more information about Loan guaranty?", "You can also ask a regional benefit office for a copy of this form to fill out. Or you can call the VA toll - free hotline at 800 - 827 - 1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET " ]

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[ "I requested a decision review on a VA supplemental claim, and I need to know what to do next. \n", "I can certainly assist you with that. After a review, you don't have to do anything while you wait. ", "Has the VA contacted you for additional information since the review? Or have they scheduled any additional exams for you?", "No, they haven't contacted me at all about the review or anything yet.", "They said the original claim was rejected because there wasn't enough proof. I gathered more evidence 2 years ago but just filed the decision review last week. Is there a time limit on when I can get new evidence?", "Yes, you only have a year from the original claim to have it reviewed in most cases, unless you have a Fiduciary or Multiple party claim.", "Oh, good, mine is a multiple party claim. But if I find any more evidence, how do I make sure they get it?", "You can submit it to them yourself, or you can ask the VA to submit any evidence like medical records. ", "How I submit the forms?", "The \"yourdecision\" page has instructions on how to submit your form.", "I have some evidence from a federal facility that I was at. How do I get that evidence submitted?", "The VA can help you obtain and submit that evidence for you." ]

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[ "I need to file a supplemental claim with new evidence to Veteran Affairs, how do I go about this?", "Are you about to file a claim with new evidence or have you recently filed?", "Neither, I'm just looking for information at this stage", "When I'm filing a supplemental claim with new evidence to VA, what issues do I include in the claim?", "In your claim, you can include all of the issues that VA decided upon or just some of them. Any of the issues that you disagree with must be listed along with the VA decision date", "What exact information needs to be included in a supplemental claim with new evidence to the VA? ", "The new evidence that is required is classed as information that was not already submitted to the VA when they made a decision. Information is deemed to be relevant evidence if it proves or disproves something that is contained in your case", "What forms must be completed when filing a supplemental claim with new evidence to VA?", "You must complete a Decision Review Request: Supplemental Claim VA Form 20-0995, this form can be downloaded from the website", "After submitting a supplemental claim with new evidence, what happens next?", "You can find out the next steps after submitting a supplemental claim with new evidence by clicking on the relevant section of the website", "Have you received any notification of schedule of exams from VA?", "No, not as yet" ]

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[ "Is it possible to file a supplemental claim with new evidence?", "You can file a supplemental claim if yo provide new evidence to the VA that has not been seen before and is relevant to the case.", "How long do I have to file a supplemental claim?", "You have one year to file a supplemental claim of the decision only if you have new evidence and if you have a fiduciary claim.", "What is the process of filing a supplemental claim with new evidence?", "Do you want to file a supplemental claim?", "No, not at this time.", "How long do I have to file a claim?", "Actually, you have only one year from the exact date you received your decision to file a supplemental claim.", "Where can I get a form to fill out?", "You can get a copy from your regional benefit office to fill out or call the VA toll-free at 800-827-1000, Monday thru Friday, 8 a.m. to 9 p.m. ET." ]

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[ "Hello, I would like to know how long does it take VA to make a decision since I submitted the application?", "How long have I submitted the application?", "two weeks ago", "If it has been more than a week since you submitted your request to us and you have not received a response, please do not resubmit the request. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday who will be happy to accommodate your request?", "yes correct two weeks ago. and where should i go?", "Go to the nearest VA medical center or clinic. Bring a signed VA Form 10 - 10EZ Application for Health Benefits with you. Find a VA medical center or clinic near you", "What should I do to update my personal information?", "unHGqS7r", "and what kind of attention do they offer?", "If you need community care in a nursing home, home care, adult day care, geriatric evaluation, or respite care, you may need to complete a Request for VA Extended Care Services Form 10 - 10EC....", "and where should i fill out my application in person?", "To fill out your application in person, survey the nearest Veterans Medical Center in this league: Find the Veterans Center or Clinic closest to you OR you can help through your state's Department of Veterans. s Find your state's Veterans Department...", "and what request should i bring?", "VA Health Benefits Application Form 10 - 10EZ" ]

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[ "Hello I need information about How long does it take for VA to make a decision after I submit the request?", "Has it been more than a week since you submitted your request and you have not received a response?", "Yes", "ok please don't reapply. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday, we will be happy to assist you", "What days do you attend by phone?", "Monday through Friday, 8:00 a.m. to 8:00 p.m.", "What should I do after I send the request?", "You must find out what happens after applying", "and where can i update my personal information?", "To update your personal, insurance or financial information from a previous application, complete a VA Form 10 - 10EZR Health Benefits Update Form.", "and where can I go personally?", "and where can I go personally?" ]

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[ "Hello, I would like to know More information about the VA medical care application", "Do you want to update your personal information?", "Yes", "To update your personal, insurance or financial information from a previous application, complete a VA Form 10 - 10EZR Health Benefits Update Form.", "and what services do they provide?", "If you need community care in a nursing home, home care, adult day care, geriatric evaluation, or respite care, you may need to complete a Request for VA Extended Care Services Form 10 - 10EC.", "And what document should I download for the application?", "Must Download VA Form 10 - 10CG PDF", "And where should I go if I want to fill out the application personally?", "To fill out your application in person, survey the nearest Veterans Medical Center in this league: Find the Veterans Center or Clinic closest to you OR you can help through your state's Department of Veterans.", "What other application should I download?", "Fill out the application for Health Benefits Form 10 - 10EZ. Obtaining VA Form 10 - 10EZ You or someone with legal power to represent you must sign the form, and include the date it was signed....", "Where can i get more information?", "Call our toll free hotline at 877 - 222 - 8387, Monday through Friday, s [26] 8:00 am to 8:00 pm" ]

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[ "I have questions about applying for health care", "Okay, we can help you find out how to apply for VA health care benefits as a Veteran or service member", "so what will I need to have ready?", "You should find out if you are eligible for VA health care benefits, and you should have the documents that you will need ready", "Do you have info on making some changes to an application?", "Do you want to update information from an earlier application?", "Yes, I need to make some changes", "You will need to fill out a Health Benefits Update Form", "I also need to ask about not being able to put my signature on the application and signing differently, can you help?", "You can sign with an X, but 2 people you know must witness your signature. They’ll also need to sign and print their names on the form.", "what form does someone need if they want to apply for extended care services?", "You will need to Download VA Form 10-10EC", "Can someone help me apply?", "Yes, you can work with a trained professional to get help applying for health care benefits. We can give you more information on getting help to file your claim" ]

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[ "I wanted to know how much time it takes for the VA to decide my claim", "Has it been more than a week since you gave us your application and you haven't heard back?", "yes it has been 11 days ", "Don't turn in another application, you need to call our toll-free hotline at 877-222-8387 M-F", "and how do I update some of info I sent in?", "Do you want to update personal, financial, or insurance information from an earlier application?", "Yes", "You need to fill out a Health Benefits Update Form VA Form 10-10EZR", "can you tell me how to apply in person and do it in spanish so someone next to me can read it?", "Para llenar su solicitude en persona , encuetre el Centro Medico de Veteranos mas cercano, o reciba ayuda por medio del Departmaneto de Veteranos de su estado ", "How do I apply in person?", "You will need to go to your nearest VA medical center or clinic. Bring a signed Application for Health Benefits with you." ]

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[ "Good morning. I've been looking for information to apply for veterans health care, but i would like to know even more, Could you point me out?", "Is your information needs related to updating your personal, insurance or financial information, regarding an earlier application?", "Yeah, that precisely.", "Good. Then you must fill a VA Form 10-10 EZR or Health Benefits Update.", "O.k, i'm writing that out. Look, i don't want to think about it, but you know, do you have options in case there's the need for assisted care, like a nurse?", "Don't worry, i understand you. And the answer is yes. You'll need to fill the Application for Extended Care Services also known as VA Form 10-10 EC.", "Thanks. It's good to know there's indeed options. All right, now, could you tell me about the requirements for this?", "Sure. The documentation needed is as follow: Your most recent tax return, accompanied by the Social Security Numbers for you and your qualified dependents and lastly, account numbers for any current health insurance you may already have, such as Medicare, private insurance or an insurance from your employer.", "All right, i'll make sure to seek for those as soon as possible. Can you tell me what form number that is?", "No problem. The form number is Form VA 10-10EZ. The form must come signed up for yourself or somebody who legally represents you.", "O.k that's important. Say, about those requirements from earlier. Dis you say that one of the was my tax return, isn't?", "Correct. And be sure is the most recent one." ]

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[ "Hi, can you tell me what happens after I submit a request for VA medical care?", "Do you want to know what happens after applying?", "applied for a VA pension or disability benefits?", "Yes", "You can check the status of those claims online. Check the status of your claim", "What should I do if I need community care in a nursing home?", "You may need to complete a Request for VA Extended Care Services Form 10 - 10EC.", "I have been submitting my application for more than a week and I have not received a response, what do I do?", "please do not re-apply. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday,", "and how do I update my personal information?", "Complete a VA Form 10 - 10EZR Health Benefits Update Form.", "and who can help me get help applying for the benefit?", "You can work with a trained professional called an accredited representative to get help applying for health care benefits", "Go to the VA medical center that I run?", "Bring a signed VA Form 10 - 10EZ Health Benefits Application with you" ]

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[ "I need information about applying for health care", "Are you trying to update your personal, insurance, or financial information from an earlier application?", "no", "Do you have information on how to get care at home?", "You will need to fill out an Application for Extended Care Services", "can you tell me how to apply in person in spanish?", "Para llenar su solicitude en persona, encuetre el Centro Médico de Veteranos mas cercano o reciba ayuda por medio del Departmaneto de Veteranos de su estado.", "how do I apply in person? in english please", "Go to your nearest VA medical center or clinic. Bring a signed Application for Health Benefits which is VA Form 10-10EZ with you. We can help you find a VA medical center or clinic near you", "will it take more than a few weeks to hear back from you after I apply?", "If more than a week has passed since you gave us your application and you haven’t heard back, please don’t apply again. You should call our toll-free hotline at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. " ]

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[ "How can I apply for VA health care?", "You can find out how to apply for VA health care benefits as a Veteran or service member.", "What if I have applied for a VA pension or disability benefits?", "You can check the status of those claims and others online.", "What is the time frame for the VA's decision?", "Has it been a week since you gave us your application and you have not heard back?", "No, it hasn't been longer than a week.", "Where can I go in person for healthcare?", "You should visit your nearest VA medical center or clinic and bring a signed application for health benefits VA form 10-10EZ.", "in spanish", "in spanish cant read it." ]

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[ "if i need to contact a national cemetery directly?", " you should contact a national cemetery directly in these cases", "do you want to know the requirements?", "not\n", "Can I get information about the Burial at Sea program?", "If you have questions about the Burial at Sea program , please contact the United States Navy Mortuary Affairs office toll - free at 866 - 787 - 0081 . We re here Monday through Friday , 8:30 a.m. to 5:00 p.m.", "What do I have to do to get the application approved?", "Request gravesite memorials and burial honorsLearn more about military funeral honors", "If I am the registered spouse, the legally recognized spouse, can I get help paying for burial costs?", " you may be able to get financial help for burial and funeral costs . Find out how to apply for a Veterans burial allowance", "ok that's my case", "you may be able to get financial help for burial and funeral costs . Find out how to apply for a Veterans burial allowance", "I need more information", "If the person was married , you ll also need the surviving spouse s status as Veteran , service member , or family member " ]

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[ "hello I need information about si Can I get help paying for burial costs?", "yes. If you are the registered spouse, legally recognized spouse, or legally designated designated relative of a veteran", "I'm not the spouse or a designated relative", "What things do you need to verify the family member's relationship with the deceased veteran?", "These may include a death certificate, letters from your doctor, a divorce decree, a statement from the Social Security Administration, or other documents to support your claim.", "And what are these documents for?", "With these documents and other documents we can verify a relationship with a veteran or the status of a dependent.", "and can I choose a funeral director?", "of course you may want to choose a funeral director to help you plan the funeral. Then you or the funeral director can call the National Cemetery Programming Office at 800 - 535 - 1117 to request a burial.", "What if the person's spouse died previously and was buried in a VA national cemetery, what information will they need?", "You will need the spouse's full name, as well as the cemetery section and the number of the site where they were buried.", "and when the burial is done what should we do", "You'll have to tell us: where you prefer to have your veteran, spouse, or dependent family member buried. Find a VA National Cemetery Find a State Veterans Cemetery" ]

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[ "Hello. I'm looking for information related to get help for a funeral for a veteran, can you give me some information about it?", "Yes, we can help you to get financial help for burial and funeral cost, but are the spouse or a designated legally chosen family member of the veteran?", "Yes. I'm the spouse of a veteran. ", "In that case, you can get help for the burial and funeral costs. You just need to apply for a veterans burial allowance.", "This help covers any kind of memorials and honors for the veteran?", "Yes, you can request grave site memorials and burial honors, you just need to ask for them.", "O.K., what kind of information do I have to give you to this process?", "You are going to need to provide information about the closest living relative of the deceased, as name and the relationship to the veteran.", "That's all what I have to provide?", "You also need to tell us if you like burial honors or memorial items, such as burial flag or a presidential memorial certificate.", "Got it, it's there any phone number to contact you?", "Yes. You can contact to the united states navy mortuary affairs office, free of charge, to the 866-787-0081, monday through friday, 8:30 a.m. to 5:00 p.m. east time." ]

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[ "I am thinking about funerals.", "Do you have questions about our burial at sea program?", "No, I don't think so. ", "What if I am the spouse of a veteran? Can I get help paying for burial costs?", "Yes, you may be able to get financial help.", "What about gravesite memorials?", "We can discuss military funeral honors.", "What types of honors can be requested?", "For example, a burial flag or a presidential memorial certificate.", "Will I need to contact the national cemetery?", "Yes, you will need to contact them directly." ]

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[ "Could you please give me information as to why I would need to contact a national cemetery directly?", "You would have to contact a national cemetery directly to schedule a burial for an active-duty service member or to cancel or reschedule a burial.", "Are there any other reasons why I would have to contact them?", "Over and above the reasons already mentioned you will also have to contact a national cemetery directly to change any information you already provided to the scheduling office.", "Is there any financial help available to help pay for burial costs?", "Are you the spouse or a designated legally chosen family member of a Veteran?", "Yes I am the spouse of a Veteran.", "As you are the spouse of a Veteran you may be able to get financial help for burial and funeral costs.", "Could you provide me with information about the Burial at Sea Program?", "Do you have a specific question about the Burial at Sea program?", "Yes I do, who should I contact about it?" ]

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[ "I need help with a funeral", "Are you the the legally recognized spouse or a designated family member of a Veteran?", "I am a designated relative", "You may be able to get financial help for burial and funeral costs. We can help you find out how to apply for a Veterans burial allowance.", "we are having trouble finding some of the needed discharge documents so can you help us with that ?", "Yes, we will help you. It may take us several days to check eligibility if you don’t have discharge documents.", "this is new to us and we haven't gotten a pre-need letter, so what do we do?", "You should get a funeral director to help you plan the burial. Then the person planning the funeral will need to take the appropriate steps to schedule the burial", "so there is more still to do that has to happen to do it right?", "Yes, a funeral director can help you with the needed information and documents", "Do we contact a national cemetery if we need to change something on a burial?", "Yes, you should contact a national cemetery directly to cancel or reschedule a burial, or to change any information you have already provided to the scheduling office" ]

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[ "Hello there, I need to know if I have to contact a national cemetery directly or if I can do it through your service.", "Yes, you should contact a national cemetery directly in certain cases.", "Does any of the cases listed on our website apply to you?", "No, none of them.", "The reason I want to know is my husband was a veteran, he recently passed away, and I need to plan his burial. Can you help me by covering a part of my burial costs or how does it work?", "Of course. You may be able to get financial help for burial and funeral costs, if you apply for a Veterans burial allowance.", "Fantastic. He served in the naval forces, so I wanted him to get a burial at sea. Who can I talk to about that?", "Please contact the United States Navy Mortuary Affairs office toll-free at 866-787-0081. We're here Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.", "Will do, thanks. Do you also have more information on very specific cases?", "Yes, we do offer more information on very specific cases.", "Do I need to do anything else or can I focus on preparing the funeral?", "You don't need to do anything else except prepare yourself and your family for the funeral. " ]

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[ "I need help with my dads funeral", "We can help you find out how to make burial plans for your father", "how do I schedule the burial?", "Do you have a pre-need decision letter that confirms eligibility?", "no", "Will you be getting a pre-need decision letter before the burial?", "no we won't", "would the letter have let us know where we can do the burial and such?", "the pre-need decision letter doesn’t identify a specific cemetery, since it is not possible to reserve these in advance.", "how do we plan the funeral if we can get a letter of decision?", "You may want to choose a funeral director to help you plan the burial. Then either you or the funeral director can call the National Cemetery Scheduling Office at 800 - 535 - 1117 to request a burial " ]

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[ "Would you ever need to contact a national cemetery directly?", "you should contact a national cemetery directly in these cases", "you want to know the requirements", "yes\n", "Schedule a burial for an active - duty service members\nCancel or reschedule a burials\nChange any information you already provided to the scheduling office", "Can I get information about the Burial at Sea program?", " you have questions about the Burial at Sea program?", "not", "Can I get help paying for burial costs?", " If you re the spouse of record the legally recognized spouse or a designated legally chosen family member of a Veteran you may be able to get financial help for burial and funeral costs .\nFind out how to apply for a Veterans burial allowance", "if I don't have a pre-need decision letter", "you may want to choose a funeral director to help you plan the burial . Then either you or the funeral director will need to take these 3 steps to schedule the burial ." ]

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[ "Hello I need information about your VA care team", "of course The objective of this team is to plan all the care you need to stay healthy throughout your life.", "there are many who decide that they want to change to a different primary care doctor, is that your case?", "no, i don't want that. but thanks", "What should I do to build my team?", "Build a partnership with you. You will be an active member of the team, and you will work with your team to plan and make decisions that meet your personal health goals.", "What should I do if I signed up for VA health care?", "If you have already registered, find out how you can receive care from a provider in your local community through community care.", "and then what will you do?", "and then what will you do?", "And what measures can I take for preventive care?", "Provide or arrange for preventive care, such as vaccines such as flu shots to prevent disease, and screenings to help find diseases like cancer in its early stages, when treatment is most likely to be successful" ]

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[ "What is the approach with my VA primary care provider and the PACT team?", "The VA makes your health care the most important thing and works along with your VA primary care provider.", "Who is the provider that will take care of me at the VA?", "Have you signed up for VA healthcare and chose your main VA location?", "No, I have not signed up for VA health care or chose my main VA location yet.", "If I am enrolled in VA health care can I receive care through community care?", "You can find out how to receive the care in your community.", "Why is basing the care with me at the center important?", "At the VA research has showed this kind of centered approach lead to a better quality care and each patient is more satisfied.", "What happens when I need other services to meet my needs?", "You PACT team may call other providers such as social workers or specialists for you." ]

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[ "I'm a veteran in need of some information about my primary care provider.", "Of course. At VA, we take a team approach to health care with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits.", "Would you like to know who will provide care for you at VA?", "Yes, that'd be great.", "Have you signed up for VA health care and chosen your main VA location?", "No, not yet.", "Who will be responsible for my care then?", "We'll assign you to a health care team called a Patient Aligned Care Team or PACT. Your team will be made up of you, those who support you like your family members and caregivers, and your health care providers.", "Will they contact me to talk about my care?", "Yes, together you'll coordinate your care. Team members will meet often to talk with you and each other about your progress and goals. And they'll coordinate any care you may need from specialists outside the team.", "I get that, but who will be part of that team?", "Your team will include a primary care provider your main doctor, nurse practitioner, or physician's assistant and a clinical pharmacist, a pharmacist who works with you and your primary care provider to make sure you're taking the medicines that are right for you and your overall health, for example.", "What if I'm enrolled in health care for veterans?", "Then we can find out how you may be able to receive care from a provider in your local community through community care." ]

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[ "Hello, how are you today? I came here looking for information about my primary care provider.", "Of course. At VA, we take a team approach to health care with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits.", "Well, that's great and all, but who will provide care for me?", "Have you signed up for VA health care and chosen your main VA location?", "No, I havent. I was planning on doing that later.", "What if I need other services to fulfill my needs?", "In that case, your team may call other providers like social workers or specialists to help with your care.", "And which specialists are part of my health care team?", "A primary care provider, your main doctor, nurse practitioner, or physician s assistant and a clinical pharmacist, a pharmacist who works with you and your primary care provider to make sure you're taking the medicines that are right for you and your overall health.", "What if I want to change to a different doctor?", "Then you'll need to talk to your health care team leader or to the patient advocate at your VA medical center." ]

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[ "I just want to know what kind of providers will be helping me through the VA.", "You will have a team working together to take care of you. We find the team approach leads to higher quality care.", "Did you need to know more information about the team providing your care?", "Yes, how will I know who is on the team that helps me?", "Have you signed up for VA health care and chosen your main VA location yet?", "Yes, I have done both of those already.", "Your local VA location will assign you a health care team called a Patient Aligned Care Team or PACT. It will include you, your support team such as family, friends, or caregivers, and your health care providers. ", "Since I am already enrolled, shouldn't I have a care team assigned to me already?", "You may also be able to get a provider in the local community instead through community care.", "I think I will be ok going through the VA doctors. But what if I need more care than what the doctors on my team provide?", "Your team can call in other providers to help you with your care as necessary.", "What if I don't like the doctor that is assigned to my team?", "We want you to get the best care possible, so if you have any problems with your team, call your health care team leader or your VA center's patient advocate. ", "What if I need an appointment with my doctor but I don't feel up to leaving the house that day. Do I have other options?", "Absolutely! You also have access to 24/7 telephone care, as well as online information on the My HealtheVet portal. You can even securely message your health care team through the portal." ]

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[ "I wanted more info on my primary care provider", "At VA, we take a team approach to health care to provide better quality care, more satisfied patients, and fewer hospital visits. ", "Would you like to know who your VA primary care provider will be?", "no, I wanted to know something else", "what will the VA care do for me?", "Your team’s goal is to plan for all the care you need to help you stay healthy and well throughout your life.", "can I change somethings like my primary doctor?", "If you want to change to a different primary care doctor, you will need to talk to your health care team leader or talk to the patient advocate at your VA medical center.", "how did you choose who provides care for me?", "After you sign up for VA health care and choose your main VA location, we will assign you to a health care team called a Patient Aligned Care Team or PACT. Your team will be made up of you, those who support you and your health care providers. ", "what if I am too much and they can't provide what I need?", "They may also call other providers like social workers or specialists to help with your care " ]

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[ "what's with the pact team?", "It is the VAs approach to health care with you at the center. The team approach leads to better quality care, more satisfied patients, and fewer hospital visits.", "how did the team come together?", "Have you signed up for VA health care and chosen your main VA location?", "no, I am just doing research", "what if I had just signed up for all that you asked, what would happen next?", "You would be assigned to a health care team called a Patient Aligned Care Team or PACT. Your team would be made up of you, those who support you , and your health care providers. ", "could I change my main doctor if I didn't like the one I got assigned to?", "You will need to talk to your health care team leader or to the patient advocate at your VA medical center to take care of that", "is there a backup plan for when someone from the pact team is missing?", "Your health care team will have a plan in place if your primary care provider is away or leaves VA. Your team will make sure you always have access to a qualified primary care provider and that you keep getting the ongoing care you need to continue with your health care plan. " ]

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[ "I have questions about the care team", "Your VA care team’s goal is to plan for all the care you need to help you stay healthy and well throughout your life.", "Are you thinking of changing your primary care doctor?", "no, I like him", "what is a PACT?", "A Patient Aligned Care Team or PACT is made up of you, those who support you like your family members and caregivers, and your health care providers.", "can I use other medical care while enrolled in VA health care?", "If you’re enrolled in VA health care, we can find out if you may be able to receive care from a provider in your local community through community care ", "what if the place I am getting looked at is no longer working with the VA?", "There is a plan in place if your primary care provider leaves VA. We will make sure you always have access to a qualified primary care provider so that you keep getting the ongoing care you need.", "what are some of the things the team will do for me?", "build a partnership, provide care and coordinate care" ]

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[ "I'm looking for more info about the GI BIll", "Okay, we can help you find out if you can use GI Bill benefits for college as a Veteran, service member, or qualified dependent. We can also help you learn about payment rates for undergraduate and graduate degree courses at institutions of higher learning", "when does the VA send the payments to us?", "We will send them out after each month's classes., so if you had classes in November for example, then you would get the payment in December.", "Will you be using the Post-9/11 GI Bill?", "no", "when does the post 9 11 bill make payments?", "Tuition and fees are payed directly to the school and money for books is payed to the student at the beginning of the term", "how does the Bill pay for graduate programs?", "The school decides how to rate each hour then we will pay on that. If they consider a 2 hr class full time then we would pay the full-time rate", "can I attend to schools at once?", "yes, you can but the classes you are attending at both schools must count toward your degree, and the school granting your degree has to consider the classes at the second school as required in order to get your degree" ]

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[ "hello I need information about Undergraduate and graduate degrees for veterans", "We are counting on the program to issue payments after school each month. For example, you will receive payment for classes in November in December.", "like what is proposed by the bill Y after 9/11?", "If I wanted to know", "For the post 9/11 GI Bill, we pay: Tuition and fees directly to the school\n  Money for books at the beginning of the term", "and who qualify for this benefit?", "Those who qualify for this benefit include a veteran, service member, or qualified dependent.", "Can I use the GI Bill to pay for classes for more than one degree?", "After you earn your first degree, you can use any remaining GI Bill benefits to pay for classes in another degree.", "And in which institutions can I use this benefit?", "you can enjoy it in higher education institutions such as a 4-year university, a community college or a graduate school.", "How much does VA cover for graduate programs?", "The school decides how to grade each hour. but we will pay you the full time fee.", "And this benefit includes study tools, such as books?", "the program includes the Money for books at the beginning of the term" ]

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[ "Hi, I would like to know if I can use the GI Bill to pay for classes for more than one degree?", "we are here to help you, the answer is yes dear customer", "already got your first title?", "Yes", "Nice to meet you, we are happy to inform you that you can use any remaining GI Bill benefits to pay for other degree classes if you wish", "And in which institutions can I obtain the next degree that the program covers?", "You can do this at higher education institutions such as a 4-year university, community college, or graduate school.", "And how do they make VA payments?", "We issue payments after school each month. For example, you will receive payment for classes in November in December.", "and the post-9/11 GI bill what benefits does it give?", "For the post 9/11 GI Bill, we pay:\nTuition and fees directly to school\n  Money for books at the beginning of the term", "Can I take classes in more than one school at the same time?", "You can take classes at more than one school under the GI Bill as long as:\nClasses at both schools count towards your degree, and\n  The school that grants your degree considers that classes in the second school are compulsory to obtain your degree" ]

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[ "I'm here for answers on the GI Bill and its usage", "Okay, we can help you find out if you can use GI Bill benefits for college as a Veteran, service member, or qualified dependent. You can learn about payment rates for undergraduate and graduate degree courses at institutions of higher learning.", "I want to know if I can use the GI Bill for two degrees?", "Yes, you can", "Have you gotten your first degree?", "yes", "You can use any GI Bill benefits you have left over to pay for classes for another degree", "could I have gone to another school at the same time I was working on my first degree?", "You could have as long as the classes at both schools count toward your degree, and the school from where you are getting your degree considers the classes at the second school as required in order to get your degree", "how do you decide how much I will get?", "We decide payment based on the number of classes you go to and the hours spent in those classes", "Does the Post 9-11 GI Bill pay the same way?", "The Post-9/11 GI Bill pays tuition and fees directly to the school, and the student receives money for books at the beginning of the term." ]

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[ "Hi. I'm a veteran and I was wondering how I would get my payment for the benefits for degree?", "We issue the payments after each month's classes, that means you'll get the payment for november classes in december, for example.", "Are you under the benefit of the post-9/11 GI bill?", "Yes. I was selected for that benefit, it got anything in particular.", "For the post-9/11 gi bill, we pay for tuition and fees directly to the school and the money for books is send to you at the beginning of the term.", "Got it. Now, what about the rates for the payments? It depends on the school or something?", "The payment rates depends on the school or institution of higher learning like a 4-years university, community college or graduate school.", "And how much you will pay me?", "The schools or institutions decides how to rate each hour, and we will pay you the full-tie rate. ", "It's possible to take classes on more than one school with the benefit?", "Yes, you can take classes at more than one school, as long as the classes at both schools counts toward your degree and this be a requirement of the first school in order to get your degree.", "This benefits only works for me? It can't go for anyone on my family too?", "It can work for you as a veteran, service member or on a qualified dependent. " ]

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[ "How does the VA make payments for the GI Bill for classes?", "The VA make payments after each months classes, so you would get your November classes payment in December.", "Are you part of the Post-9/11 GI Bill?", "No I am not part of the Post-9/11 GI Bill.", "Can I find out if I can use my GI Bill benefits for undergraduate and graduate degrees?", "Yes, you can find out if you can use your GI Bill benefits for college as a Veteran, service member, or even a qualified dependent. You can find payment rates for undergraduate and graduate degree courses at institutions of higher learning.", "Is it even possible to take classes at more than one school at a time?", "You it is possible to take classes at more than one school under the GI Bill as long as classes at both schools will count toward your degree and the school giving you your degree considers the classes to be required to get your degree.", "What about left over money from GI Bill?", "Any left over GI Bill Benefits can be used to pay for classes and another degree.", "So if I am taking classes at a second school that help my first degree then I can take them?", "Yes, you will be able to take the classes at the second school if the school granting your degree requires them.", "Do the tuition and fee go directly to the school?", "Yes, we pay the tuition and fees directly to the school and money for books are taken care of at the beginning of the term." ]

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[ "you can tell me if I can use the GI Bill on more than 1 degree", "Yes, you can use it if you have anything left", "Have you earned a degree or are about to earn one?", "no but I want to know about what I can do when I am ready", "how do you guys send the money for the Post 9 11 GI Bill?", "Tuition and fees are payed to the school, and money for books is sent to you at the beginning of the term", "what if it is the GI Bill how do they pay?", "Payments are issued after each months classes, if you had classes in November you'll get payment in December", "are you on the Post-9/11 GI Bill?", "no" ]

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[ "can I use my benefits on two degrees?", "Yes, you can", "Have you used or are you using the GI Bill on your first degree?", "yes, I'm in school", "Okay, you can use any GI Bill benefits you have left over to pay for classes for another degree ", "so I can use it for a grad degree?", "We can help you find out if you can use GI Bill benefits for college as a Veteran, service member, or qualified dependent. You can learn about payment rates for undergraduate and graduate degree courses at institutions of higher learning ", "how do you send us the money for school?", "We issue payments after each month’s classes. For example, if you were in class in November, you will get the payment in December", "Would you like to know about Post 9-11 GI Bill payments?", "yes", "Tuition and fees are paid directly to the school, and you will receive money for books at the beginning of the term" ]

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[ "I would like to know what to expect after obtaining a disability rating?", "you got a decision notice from us that confirms your disability rating the rating that measures the severity of your disability", "ok what else should i know", "how do i get dependent benefits", " If you re 30 % or more disabled due to a disability caused by service in the military , you can get financial support and benefits for your qualified dependents . Learn more about adding dependents to your disability benefits", "how are the educational benefits", "You can get VA support for college or job training under special programs . Or , talk with a VA education counselor to find out what benefits you may be able to get . Learn about education benefits", "and If I don't receive a payment after 15 days", " please call the Veterans help line at 800 - 827 - 1000 , Monday through Friday , 8:00 a.m. to 9:00 p.m", "OK thank you very much", " For education benefits : You can get VA support for college or job training under special programs . " ]

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[ "What can I expect after obtaining a disability rating?", " If you got a decision notice from us that confirms your disability rating the rating that measures the severity of your disability", "it's not my case", "How do I keep in touch?", " update your information with VA when you have a new address , a change to your marital status , or any other life change that could affect your rating or payment", "If my disability worsens, what can I do?\n", "you can file a claim for an increase in benefits ", "What if I disagree with my disability rating?", "If you disagree with your disability rating", "well it's not my case" ]

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[ "What can I expect after obtaining a disability rating?\n", " you got a decision notice from us that confirms your disability rating the rating that measures the severity of your disability?", "not", "If I am unable to work due to my military service disability, even without a 100% qualification?", "you can apply for Individual Unemployability . Learn about Individual Unemployability", "How do I get other benefits?", "Check with your local or state VA offices for other benefits you may be able to get like help with buying a home or making changes to your home to make it more accessible , or help with getting a job .\nFind your state s Veterans Affairs website", "If you served active duty and did not receive a dishonorable discharge", "you may be able to get VA health care . This includes access to VA doctors and care , plus medical equipment , prosthetics , and prescriptions . Apply for VA health care", "What are the educational benefits?", "You can get VA support for college or job training under special programs . Or , talk with a VA education counselor to find out what benefits you may be able to get . Learn about education benefits" ]

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[ "Hi. I'm a veteran and recently I got a disability rating, what's next now?", "Have you received a notice from us that confirms your disability and the severity of your disability?", "Well, not really, I haven't yet got any notification about it.", "Is this payments only for things like food? or I be able to use it to buy some clothes to?", "You may be able to get money to buy new clothes and also you will get an annual clothing allowance benefit.", "Oh, that sounds wonderful, thanks. But what happens if I change my residence or my address?", "it's important to update your information the VA when you have a new address, change your marital status or any other life change that could affect your rating payment.", "Have your disability got worse?", "With past of time it has got a bit worse. ", "If that continues you need to know that you can file a claim for an increase in your benefits.", "Which kind of benefits would I receive in that case?", "You may be able to get VA health care, this will include access to VA doctors and care, plus medical equipment, prosthetics and prescriptions that could help you." ]

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[ "What will I need to know after I get a disability rating?", "Did you get a decision notice from us which confirms your disability rating?", "Yes, I have received the notice that tells me my severity of my disability or disability rating.", "Then it looks like you will be able to get disability compensation or benefits.", "How would I go about getting benefits that cover specific disabilities?", "You may be able to get money to buy new clothes for your special disability.", "What about dependent benefits?", "Qualified dependents could get financial support and benefits.", "When will my first payment be available?", "Most of the time you will get your first payment within 15 days and we will pay you by direct deposit or check.", "What happens if my disability happens to get worse than it is?", "You can always file a claim for an increase in benefits." ]

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[ "I need to know more about what my disability rating means.", "Have you gotten a disability rating decision notice from us?", "No I don't think I have.", "If I have that notice can I get any benefits from you guys?", "You get the most benefits with a 100% disability rating. Do you know what your disability rating is?", "Well I don't have a 100% rating. I think mine is lower than that. ", "Ok, even without 100% you may be able to get some benefits. Was your disability caused by working in military service?", "Yes, I got hurt when I was in the Navy.", "If you are unable to work because of your military injury, you can apply for Individual Unemployability.", "Are there any more benefits I could get?", "The best place to check for that is your local or state VA offices. They may be able to help you with buying a home or finding a job." ]

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[ "help me with my disability rating", "Did you get a decision notice from us that confirms your disability rating?", "yes, so now what", "You may be able to get disability compensation or benefits. We can help you find out what benefits you can get.", "can you help me change my address too?", "You can update your information through eBenefits or you can contact your nearest VA benefit office to make those changes.", "for what changes should I update my information?", "You should update your information with VA when you have a new address, a change to your marital status, or any other life change that could affect your rating or payment. ", "Has your disability gotten worse?", "no, no change in that to update", "Is that one of the life changes you said could affect my rating?", "Yes, that and other life changes could affect your disability rating or payment" ]

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[ "what happens after you get your disability rating", "Did you get a decision notice from us that confirms your disability rating the rating that measures the severity of your disability?", "yes, got it", "Okay, you may be able to get disability compensation or benefits. We can help you find out what benefits you can get.", "so in other words we get money or more healthcare?", "Disability compensation may include financial compensation payments as well as other benefits like health care or job training", "what could I have done if I hadn't gotten my rating?", "You could have checked your status to see what is going on, you could have contacted your nearest VA regional benefit office, or you could have called us at 800-827-1000", "Thank you, now I know for next time if I have problems. and what can I do if I got my rating and I don't feel it is the correct rating?", "Do you disagree with your disability rating?", "nope" ]

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[ "I had a surgery and wanted to know more about disability benefits and the disability rating", "Are you recovering from surgery or a disability related to your military service that has left you unable to move? ", "yes", "You may be able to get a temporary 100% disability rating and disability compensation or benefits. We can help you find out if you can get this benefit", "so I can get VA disability ?", "You may be able to get disability benefits if you have had surgery or received other treatment at a VA hospital, approved hospital, or outpatient center for a disability related to your military service ", "can you tell me more about the 100 % rating, why does it happen?", "Let's say your disability rating begins at 30%, and you need a surgery for complications. Since the doctor wouldn't know if the surgery was successful until a certain time has passed you would be given a temporary 100% disability rating for 3 months", "ok, what if I need 1 month and I'm good?", "The temporary 100% rating may continue for 1 to 3 months depending on your case. You may be able to get an extension for up to 3 more months if your case is severe.", "is there a scenario where someone can get benefits without surgery?", "If no surgery was performed then you must have one or more major joints immobilized by a cast to get disability benefits." ]

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[ "hello I need information about Temporary Disability Rating after surgery or cast", "Are you recovering from surgery or a disability related to your military service that has left you unable to move?", "Yes", "You may be able to get a 100% temporary disability rating and disability compensation or benefits if you have this type of immobilizing disability.", "Is it possible that they can give me a 100% disability if my condition worsens?", "Yes For Example: A veteran had a left knee injury that resulted in a disability rating of 30%. As the knee problem worsened, the veteran VA doctor recommended surgery to prevent further damage from occurring. Since the doctor would not know if the surgery was successful until 3 months after the 1 week stay in the Veteran's hospital, we gave the Veteran a temporary disability rating of 100% for 3 months.", "What kind of disability benefits can I get?", "among the disability benefits you can get for health care this\n     - while recovering additional compensation payments", "What if I was not operated for my injury?", "you must meet a requirement", "and who are covered in this benefit?", "Veterans only" ]

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[ "Hello I need information on How do I get these disability rating benefits?", "To get these benefits, you must file a disability compensation claim. Find out how to file a disability compensation claim", "How much do you have a qualified injury of 30% or more that has worsened?", "do not", "if a veteran has an immobilizing disability how is it rated?", "You may be able to get a 100% temporary disability rating and disability compensation or benefits if you have this type of immobilizing disability.", "Can I get VA disability benefits?", "Yes, but if you had surgery, you must comply with the following:\n     The surgery required a recovery time of at least one month or reports show that the surgery or treatment was for a service-related disability,", "What if problems arose during surgery?", "If Surgery resulted in serious problems, such as: not being completely healed or Surgical wounds can benefit", "Can I get VA disability benefits?", "You may be able to get disability benefits if you had surgery or other treatment at a VA hospital, an approved hospital, or an outpatient facility for a military-related disability called service-related disability" ]

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[ "Hello. I'm a veteran and I was asking myself if there is anyway you can help me to get rated after go under surgery?", "O.k.. We need to ask you first, are you recovering from surgery or a disability related to your military service that makes you unable to move?", "I haven't yet go under surgery, but I will, and I'll need some time for rest, so I won't be able to move in a while.", "Thank you. I be able to receive any kind of benefit?", "You'll be able to get a disability benefits if you have had surgery or received other treatment at a veterans hospital, approved hospital or outpatient center for a disability related to your military service.", "Alright. Yes, my surgery is related to a injury I had during my time on service. So can I apply?", "In that case, you are going to need that the surgery required a recovery time of at least one month or reports show that the surgery or treatment was for a service-connected disability.", "I see. For this type of cases, what kind of benefits will I get?", "For this, during your recovery, you will get all the health care you need and a compensation payments.", "In case I can not move for my injury, would I still receive the benefit?", "You still have access to the benefit as long as you had one or more joints immobilized by a cast.", "This will give a full compensation?", "Yes, if you have this kind of immobilizing disability, you may be able to get a temporary 100% disability rating, along with the disability compensation and benefits." ]

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[ "Hello. How do I get disability benefits?", "You'll need to file a claim for disability compensation", "Is your case severe?", "For me, yes", "You may be able to get an extension for up to 3 more months.", "Can I get disability benefits if I've had surgery?", "Yes. Did the surgery require a recovery time of at least one month or reports show that the surgery or treatment was for a service-connected disability?", "Yes. What is the time required for surgery to obtain benefits?", "Recovery time from either a surgery or the immobilization of a joint by a cast without surgery requires a temporary 100 % disability rating for a service-connected disability.The temporary 100 % rating may continue for 1 to 3 months depending on your unique case.", "May I be able to get a temporary 100 % disability rating and disability compensation?", "Yes. Find out if you can get this benefit.", "Can I get disability benefits from VA?", "You may be able to get disability benefits if you've had surgery or received other treatment at a VA hospital, approved hospital, or outpatient center for a disability-related to your military service called a service-connected disability." ]

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[ "I wanted to know about my disability rating when I have a cast?", "Are you recovering from surgery or a disability related to your military service that’s left you unable to move?", "no", "can I also ask about disability benefits and who gets them when you have trouble with mobility?", "Veterans are covered by the benefits", "what are the requirements to get those benefits?", "You need to meet certain requirements if you had surgery", "can you give me an example of how my disability rating works when I am in a cast?", " If you had an injury that resulted in a 30% disability rating and then needed surgery you would be given a temporary rating of 100% since we don't know if the surgery helped.", "what if I didn't have surgery, can I still get benefits?", "Yes you can if you had one or more major joints immobilized by a cast", "and what if I did have surgery and made things worse?", "You might be eligible but you would need to meet another requirement before you got benefits" ]

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[ "Hi. I just broke my leg and I can't do my job because I can't walk around. Can I get disability for that?", "I am sorry to hear that you are injured. Did you injure yourself while you doing your military service?", "Yes, I hurt myself while working. ", "You might be able to get a temporary 100% disability rating and benefits if you meet certain requirements. ", "But I hurt myself at work. Are there more requirements than that?", "Yes, there are, but I can walk you through them to see if you qualify. Did you get your treatment for your injury at a VA approved medical facility?", "Yes, I did. Can I get benefits?", "Just one more question about your broken leg. Is one of your major joints immobilized by your cast?", "Or did you have any surgery on the leg?", "My cast immobilizes my ankle and knee.I did have a surgery on it before they put the cast on too.", "If you are expected to take over a month to recover, and if you are using a wheelchair or crutches, then you should qualify for temporary disability benefits. ", "The surgery hasn't healed yet and they say it's going to be about three months for me to recover. That counts right?", "Yes, you do meet all the requirements to qualify for disability benefits with the VA." ]

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[ "Just had surgery and I wanted to ask some questions about my disability rating", "Okay, so you are recovering from surgery or a disability related to your military service that has left you unable to move ?", "yes, but it's complicated but yes", "You may be able to get a temporary 100% disability rating and disability compensation or benefits if you have this kind of immobilizing disability.", "do I get disability benefits?", "You may be able to get disability benefits if you have had surgery or received other treatment at a VA hospital, approved hospital, or outpatient center for a disability related to your military service ", "can you tell me about the temp rating I get after my surgery?", "Yes, you may be able to get a temporary 100 % disability rating and disability compensation or benefits when recovering from a surgery, and we can help you find out more on this", "can you help me get disability compensation?", "You will need to file a claim for disability compensation.", "who else besides me can get covered because of my surgery?", "Veterans are covered by this benefit" ]

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[ "What are the next steps to get a direct or VA-backed mortgage loan?", "Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan", "Would you like to know how VA loans work?", "not", "Would you like to know how the Native American Direct Loan works?", "yes", "we ll be your lender .", "If I am a current member of the National Guard or Reserves, and have never been activated, what do I need?", "A statement of service signed by your commander , adjutant , or personnel officer showing this information : Your full name", "What more details do I need to know?", " Your Social Security number", "If I am a discharged member of the National Guard and have never been activated, what do I need?", "Your Report of Separation and Record of Service NGB Form 22 for each period of National Guard service ,] and Your Retirement Points Statement NGB Form 23 and proof of the character of service" ]

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[ "Hello I need information about How to Apply for a VA Home Loan Eligibility Certificate", "of course, Learn how to apply for a VA Mortgage Loan COE Eligibility Certificate. This is the first step in obtaining a direct or VA-backed mortgage loan. Confirm to your lender that you qualify for the VA home loan benefit.", "And do I have to have personal references to qualify for this benefit?", "you only need to have confirmation from your lender that you qualify for the VA home loan benefit.", "and how do i apply?", "have you ever tried to apply\n  Through our LGY web system?", "if I once tried", "In some cases, you can obtain your COE through your lender using our LGY Web system. Ask your lender about this option.", "And what steps should I take to obtain a direct or VA-backed mortgage loan?", "First, applying for your COE is only part of the process for getting a direct or VA-backed mortgage loan. Your next steps will depend on the type of loan you want and your lender. For most loans, the lender will be a private bank or mortgage company.", "What do I need If I was a member removed from the Reserves and I was never activated?", "simple you will only need:\n      A copy of your last annual retirement points, and Proof of your honorable service" ]

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[ "What are the steps to obtain a direct or VA-backed mortgage loan?", "Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan", "Do you want to know the details for most loans?", "yes", "the lender will be a private bank or mortgage company ", "What can you tell me about Direct Loans for Native Americans", "we ll be your lender ", "What are the next steps?", "Your next steps will depend on the type of loan you re looking to get and on your lender", "If I am an active duty member?", " A statement of service signed by your commander , adjutant , or personnel officer showing this information :\nYour full name", "How do I request certificates by mail?", "To apply by mail , fill out a Request for a Certificate of Eligibility VA Form 26 - 1880 and mail it to the address listed on the form . Please keep in mind that this may take longer than applying online or through our Web LGY system. Download VA Form 26 - 1880 ." ]

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[ "what are the steps to get a VA or direct mortgage loan", "Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan . Your next steps will depend on the type of loan you re looking to get and on your lender ", "Do you want to know the details for most of the loans?", "not", "want to know the details for the Native American Direct Loan", "not", "If I am an active duty member, do I need to have the benefit?", "A statement of service signed by your commander , adjutant , or personnel officer showing this information", "How do I prepare before starting my application?", "you ll need a copy of your discharge or separation papers DD214", "How do I apply for my VA home loan Certificate of Eligibility?", "Go to eBenefits to apply" ]

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[ "What is the steps involved after applying for my COE for getting a VA direct home loan?", "Applying for the COE is one part of the process for getting a VA direct home loan and your next steps will depend on the type of loan you are looking for. ", "Did you know for most loans the lender will be a private bank or mortgage company?", "No, I did not know that about the private bank or mortgage company.", "Do you need to learn about the Native American Direct Loan?", "Yes, I would need to learn about the Native American Direct Loan as it applies to me.", "Then we will be your lender after all.", "What will I need if I have never been activated as a National Guard or Reserves member?", "You will need a statement of service signed by your commander, adjutant, or personnel officer showing your full name.", "How would I go about applying for a VA home loan Certificate of Eligibility?", "You would apply for a COE first because it confirms to your lender that you are qualified for the VA home loan benefit.", "How do I apply by mail for the COE?", "You would first have to fill out a Request for a COE VA Form 26-1880 and mail it to the address on the form; but it will take longer than if you applied online through the Web LGY system." ]

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[ "Hello, How can I get VA direct or VA-backed home loan?", "Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan. Your next steps will depend on the type of loan you re looking to get and on your lender.", "Do you want to know who will be your lender?", "Yes, tell me, please.", "For most loans, the lender will be a private bank or mortgage company.", "How do I prepare before starting my application?", "you'll need a statement of service signed by your commander, adjutant, or personnel officer.", "who would be the lender if I have the Native American Direct Loan?", "In this case, we'll be your lender.", "How can I apply for a VA home loan Certificate of Eligibility?", "Learn how to apply for a VA home loan Certificate of Eligibility COE. It confirms for your lender that you qualify for the VA home loan benefit.", "What are the next steps for getting a VA direct or VA-backed home loan?", "Your next steps will depend on the type of loan you re looking to get and on your lender." ]

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[ "Hi, i think i'll soon be in need of a loan for home purposes, but i'll also need proof of that. Do you have any option for veterans in that regard?", "In fact, we have the Veterans home loan certificate of eligibility.That certificate is the first step in getting a veterans affairs backed home loan.", "And that certificate will really be useful to me?", "Of course. That document may well serve you as proof before your lender that you qualify for a Veterans home loan benefit.", "That's a relief. And that's all i have to do right? Or do i have to do anything else?", "You guessed right on that last one. Doing the application is just the first step. Next ones will be determined by loan type and lender you have, whether this be a private bank or a mortgage company.", "Is your lender one of these institutions?", "No, not at all.", "I understand. Now, Are you part of native american people?", "Yeah, i'm part of an autochthonous people. What happens there?", "IF that's your case. then Veterans Affairs will be your lender.", "That's pretty nice of you. I really appreciate that, thanks. Look, i forgot to mention this before, but i'm a discharged member of the National Guard. Based on that, is there something i need to present?", "Sure. You'll have to present your Report of Separation and Record of Service or NGB Form 22 for each period of National Guard service. Along that, you'll have to present your Retirement Points Statement or NGB Form 23 plus a proof of the character of service." ]

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[ "I need information on how to obtain a VA direct home loan.", "Your first step will be to apply for your COE. After you've done that, your next steps will depend on the type of loan you are applying for and your lender.", "Are you looking to obtain a VA home loan?", "Yes, I am.", "For the majority of loans, your lender will probably be a mortgage company or a private bank.", "What if you are Native American?", "In this case, we will be your lender.", "Can I apply for my COE online?", "That will depend on your lender. Some lenders will allow you to use our Web LGY system to obtain your COE.", "What is the significance of obtaining the COE?", "The COE tells your lender that you have qualified for the VA home loan benefit.", "What kind of information will I need to apply for a COE?", "This will depend on your current status in the military. If you are a current or former activated National Guard or Reserve member, you'll need a copy of your discharge or separation papers DD214.", "I'm not in the National Guard, so what other information will I need?", "This will depend on whether you are a Veteran or on Active duty." ]

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[ "Hello I need information about Veterans Burial, I want to know what happens if I do not qualify for Burial Benefits", "If that is your case, we will send you a denial decision letter explaining the reasons or the basis for our denial. We will also send you a form called Your Rights to Seek Additional Review of our VA Form 20 - 0998 decision along with your denial letter. This form explains your rights to appeal or request another review, and how to present more evidence.", "want to know how much time do you have to appeal the decision or request another review?", "yes, could you please inform me", "good all Depends on the option you use to request a review or appeal. Each option has a different time requirement.", "ok thanks for the info, and if i qualify for this benefit what should i expect from the folder they send me?", "Your folder will include: s\n   A letter informing you if you can be buried in a VA national cemetery. This is called your pre-need decision letter.", "Can my relative or authorized representative still request my burial in a VA national cemetery at the time of need?", "Yes, personal circumstances and laws can change previous eligibility decisions. We will make the final decision as to whether you qualify for burial at the time of need.", "where can i update my information?", "You can update your information at any time. Call our toll free hotline at 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m. to help her in whatever she needs", "What must my family members do to request my burial at the time of need?", "At the time of need, the person organizing your burial should call the National Cemetery Programming Office at 800 - 535 - 1117 to request a burial. They will need your pre-need eligibility determination letter at that time.", "What if I change my mind and don't want to be buried in a VA National Cemetery?", "Your family members can make arrangements for your burial in a private cemetery, even if we have already sent you a decision letter prior to need. There is no need to contact VA about this change of plans." ]

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[ "How will I know if I don't qualify for burial benefits?", "We will send you a denial letter telling the reasons for the denial and we will send you a from called Your Rights to Seek Further Review of Our Decision.", "Do you know the time frame you have to appeal the decision?", "No, I am not sure how much time I have to appeal the decision.", "Do you know if your family will be able to apply for burial in a VA national cemetery?", "Yes, I know they will be able to apply for me to have a burial in a VA national cemetery.", "then you know the laws and personal circumstances may change earlier eligibility decisions and we will make a final decision.", "Can I update my information?", "Yes, you can update your information at any time by calling our toll-free hotline at 877-222-8387 and we are open Monday through Friday, 8 a.m. to 8 p.m.", "Can I find out what happens after I apply for determination for burial in a VA national cemetery?", "Yes, you can find out what happens after you apply for a pre-need eligibility determination for burial in a VA national cemetery.", "Can I learn more about appeals and reviews of VA claims?", "Yes, you can learn more about appeals and reviews of VA claims online.", "Will I be able to find out more about planning a burial for a family member?", "Yes, we provide the information that you need." ]

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[ "What do I need to know After requesting an eligibility determination?", "it is important that you find out what happens after requesting a pre-need eligibility determination for burial in a VA national cemetery.", "Where do I get more information about appeals?", "Learn more about VA claims appeals and reviews See more information about claims and review processes", "if I happen to die, will my family have to pay for my funeral?", "do not", "do you qualify for burial in a VA national cemetery?", "Yes", "] If you qualify for burial in a VA national cemetery, you will receive burial benefits at no cost to your family.", "Can my relative or authorized representative still request my burial in a VA national cemetery at the time of need?", "Yes Laws and personal circumstances may change previous eligibility decisions. We will make the final decision as to whether you qualify for burial at the time of need.", "What if I change my mind and don't want to be buried in a VA National Cemetery?", "Your family members can make arrangements for your burial in a private cemetery, even if we have already sent you a decision letter prior to need. There is no need to contact VA about this change of plans.", "do you want to make this request?", "do not" ]

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[ "How will I know if I don't qualify for burial benefits?", "We will send you a denial decision letter telling you the reason for our denial and also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998.", "Do you know how much time you have to appeal a decision or a request for another review?", "Yes, I have know how much time I have.", "Then you know it depends on which option you use to request a review or to appeal and each option has a different time requirement.", "Is there some number I can call to as for information?", "Sure, it is 877-222-8387 and you can call Monday through Friday from 8 a.m. to 8 p.m., eastern time. ", "Is it possible for my family member or authorized representative to apply for my burial in a VA national cemetery at the time of need?", "Yes, it just depends on laws and personal circumstances that change and then we will make a decision of whether you qualify for burial at time of need.", "What way can I update my information?", "You can actually update your information at any time by calling our toll-free hotline at 877-222-8387, Monday throught Friday, 8 a.m. to 8 p.m.", "Is there a set time it takes the VA to make a decision?", "The amount of time it takes to review your application depends on how much information is provided in the application and number of applicants we will be reviewing at the time." ]

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[ "Good evening. I have to organize a burial, but I fear that I won't qualify for burial benefits. What will happen if I get rejected?", "I'll gladly explain. We'll send you a denial decision letter explaining the reasons or basis of our denial. We'll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998 along with your denial letter. This form explains your rights to appeal or to request another review, and how to submit more evidence.", "Are you wondering how much time you have to appeal the decision or request another review?", "No, I am familiar with the deadlines.", "Would you like to know if your family member or authorized representative can still apply for my burial in a VA national cemetery at the time of need?", "Yes, can they?", "Of course. Laws and personal circumstances may change earlier eligibility decisions.", "That's good to know. And how can I update my information?", "You can update your information at any time. Call our toll-free hotline at 877-222-8387. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.", "Can you tell me more about appeals?", "You can learn more about appeals and reviews of VA claims on our page.", "Do you also have information about burials on your page?", "Yes, you can also learn more about planning a burial for a family member.", "And when will you decide if I qualify for a burial?", "We'll make the final decision of whether you qualify for burial at the time of need." ]

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[ "How will I know if I do not qualify for burial benefits?", "We will send you a denial decision letter telling why you were denied burial benefits and we will also send you a form called Your Rights to seek Further Review of Our Decision VA Form 20-0998 which explains your rights to appeal.", "Do you know how much time you have to appeal?", "Yes, I know how much time I have to appeal.", "It just depends on which option you use to request a review or appeal.", "What will happen if I change my mind and really don't want to be buried in a VA national cemetery?", "Your family will be able to make arrangements for your burial in a private cemetery even if we have all ready sent you a pre-need decision letter.", "What happens when my family member requests a burial for me?", "We will need to confirm your pre-need eligibility determination based on the laws at the time.", "What will they need at the time of need burial?", "We will keep a copy of your pre-need application, decision letter, and supporting documents in our system.", "Can my family member still apply for my burial in a VA national cemetery at the time of need?", "Yes, laws and personal circumstances may change earlier eligibility decisions and we will make a final decision." ]

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[ "If you did not qualify for burial benefits", "We ll send you a denial decision letter explaining the reasons or basis of our denial .s [66] We ll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20 - 0998 along with your denial letter. This form explains your rights to appeal or to request another review , and how to submit more evidence", "Do you want to know how much time do you have to appeal the decision or request another review?", "yes", " It depends on which option you use to request a review or to appeal . Each option has a different time requirement", "If you qualify for funeral benefits what should the folder have?", "Your folder will include A letter telling you if you can be buried in a VA national cemetery . This is called your pre - need decision letter ", "How to update my information", " You can update your information at any time . Call our toll - free hotline at 877 - 222 - 8387 .s [85] We re here Monday through Friday , 8:00 a.m. to 8:00 p.m", "Can my family member or authorized representative still apply for my burial in a VA national cemetery at the time of need?", "Yes. Laws and personal circumstances may change earlier eligibility decisions . We ll make the final decision of whether you qualify for burial at the time of need .", "What if I change my mind and don t want to be buried in a VA national cemetery?", " Your family members can make arrangements for your burial at a private cemetery even if we ve already sent you a pre - need decision letter . There s no need to contact VA about this change of plans .", "How much time do I have to appeal the decision or request another review?", "See time requirements for each type of claim appeal and reviewLearn how to file your claim using VA Form 20 - 0998" ]

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[ "Can i know what happens if i don't qualify for burial benefits?", "We'll send you a denial decision letter explaining the reasons of our denial. We'll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998. This form explains your rights to appeal or to request another review.\n", "Do you know how much time you have to appeal the decision or request another review?", "Yes, I know that", "Ok, let me tell you that it depends on which option you use to request a review or to appeal. The times are different with each option.", "How can I update my information?", "You can call our toll-free hotline at 877- 222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m.", "How can I do the request?", "You must print out the form, fill it out and mail the completed form to: Memorial Products Service 41B Department of Veterans Affairs, 5109 Russell Road, Quantico, VA, 22134-3903.", "How much you have to wait until VA make a decision?", "It depends on: The number of applications we re reviewing and how much information you provided in your application.", "Can I update my info?", "Yes, you can at any time calling to our toll-free hotline at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m." ]

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[ "Hi, have a nice day. I'm looking for information related to how to help a veteran to return to his life at home. I don't have any experience on this, so I was wondering if you could help me. Please?", "No problem. We can bring you the help you may need in this case.", "How are you related to this veteran? Are you part of his family?", "I'm not part of his family but I still want to help him as much as I can, but I want to do it the best way possible.", "Is there any site with information about this type of cases?", "Yes, there is. You can visit the coaching into care website, were you can find information related of how to help the veteran.", "That's just great. Which kind of help do you bring?", "We have specially trained coordinator to prevent suicide, also he bring advice to the veterans and their families about the reajust to life at home after return from a combat zone, and also, we bring help to get access to benefits for disability payments, job training, home loans and more.", "That's great. It's a very complete help. There are is also help for the relatives, right? ", "Yes, through the coaching into care site, we bring tips for spouses, parents and family member to help the veterans.", "In case is needed, is possible to speak with any coach in person?", "If you need it, you can call us to the 888-83-7458 monday through friday from 8:00 a.m. to 8:00 p.m. ET, to talk directly with a coach for veterans. " ]

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[ "Hello, I would like information on what measures are being taken for the prevention of suicide of veterans.", "Are you a veteran in a mental health crisis and are you thinking about hurting yourself, or do you know a veteran who is considering this act now?", "no it's not my case", "Where can a veteran who is in that situation go?", "Call 800 - 273 - 8255, then select 1. e Start a confidential Veterans chat you can do it any time of the day or night", "Where can a Veteran turn to for continued assistance?", "You can find ongoing support through VA to help you get your life back:\nOur specially trained suicide prevention coordinators available at every VA medical center across the country can help you get the advice and services you need.\n   Our Veterinary Centers can help you and your family readjust to life at home after you have returned from serving in a combat zone. Our Veterans Benefits Administration offices can help you access benefits for monthly disability compensation payments, job training, home loans, and more.", "You can find ongoing support through VA to help you get your life back:\nOur specially trained suicide prevention coordinators available at every VA medical center across the country can help you get the advice and services you need.\n   Our Veterinary Centers can help you and your family readjust to life at home after you have returned from serving in a combat zone. Our Veterans Benefits Administration offices can help you access benefits for monthly disability compensation payments, job training, home loans, and more.", "Our Veterinary Centers can help you and your family readjust to life at home after you have returned from serving in a combat zone.", "I want to help a veteran adjust to life at home, but I don't know how. Can I get support?", "If you are a family member or friend of a veteran who is having trouble adjusting to home life, we can help. Through our national Coaching Into Care program, our licensed psychologists and social workers will speak to you on the phone, free of charge, to help you navigate the VA system and discover the best way to help the veteran that matters to you." ]

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[ "Hi. I Hope you could help me. I'm looking for information related to to prevent the suicide of a veteran.", "Are you a veteran and you thinking about hurting yourself or know any veteran who is considering this?", "Not me, but I know a veteran who is considering this, and is worrying me.", "It's is possible to talk with someone about this?", "Yes, it is. You can call to the veterans crisis line. ", "And I can call at anytime I need it?", "Yes, you can. That's a confidential line, were many of them are veterans themselves, this service is private, free and available 24/7.", "And if I need more information where can I go?", "You can visit our website, and check the suicide prevention section.", "Those are all the options?", "Not really. You can also call 911 or go to the nearest emergency room.", "Veterans have any benefit service related to suicide prevention?", "Yes, we have specially trained coordinators available in each VA medical center across the country for you to help, giving the counseling and services you need, and also for your family." ]

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[ "Hi. My son is a veteran who just returned home to us, and he seems to be having trouble with adjusting to life at home again. I don't really know what to do to help him but I want to help him.", "We can absolutely help to get you the support that you and your son need. Did you have any particular questions or needs that you would like to address?", "It is your son who has veteran status, is that correct?", "Yes, it's my son.", "You can take advantage of our Coaching Into Care program. You can call toll-free and talk to licensed psychologists and social workers to help you and your son on your journey.", "My son has attempted suicide in the past. My younger children know that something is different about him. But I don't know how to approach the topic with them without scaring them. Do you have any recommendations?", "We have tips on how to approach that subject based on age level of who you are talking to. We even have age-appropriate tips for preschoolers and school-age children.", "How would I talk to someone in the Coaching Into Care program?", "To reach a coach, you can call 888-823-7458, Monday through Friday from 8 a.m. to 8 p.m. ET.", "Is there anywhere else I can go to read more information on my own?", "Yes, we also have the Coaching Into Care website that has information, tips, and resources for Veterans and their family members. ", "What if I have concerns that my son may attempt suicide again? Is there anyone I could talk to about that?", "Your local VA medical center will have specially trained suicide prevention coordinators. And our Vet Centers can help you and your family help your son readjust to life at home again. " ]

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[ "I need help from someone", "Are you a Veteran in a mental health crisis and thinking about hurting yourself or do you know a Veteran who is considering hurting him or herself?", "It is me", "Okay, you are not alone and we can get you help", "do you have a phone number I can call if I'm hearing disabled?", "You can call TTY: 800-799-4889", "Do you have any information I can read online for someone that just came home from the service?", "You can visit the Coaching Into Care website", "if I call in or walk in who can I talk to?", "You can talk to our Veterans Crisis Line responders. Many of them are Veterans and they can provide free confidential help 24/7.", "Do you have a program that will provide help as I need it?", "Do you want ongoing support from VA to get your life back on track?", "yes", "Okay, our specially trained suicide prevention coordinators can help you get the counseling and services you need. We also have Vet Centers that can help you and your family readjust to life at home after you have returned from serving in a combat zone. and our Veterans Benefits Administration offices can help you access benefits" ]

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[ "I need help for a depressed vet", "Do you know a Veteran who is considering suicide?", "no, not that I know of but they are depressed and need help", "Do you have help for someone who is back home and not doing well?", "Yes we do, if you are a family member or friend of a Veteran who is having trouble adjusting to life at home, we can help. Our national Coaching Into Care program, our licensed psychologists and social workers will talk with you by phone, free of charge, to help you find your way around the VA system and figure out the best way to help the Veteran you care about", "can you tell me how to talk to a kid about suicide?", "Yes, we can give you tips for talking to children of different ages about suicide. We have info to talk to preschoolers, school-age children, and others", "can you give me the signs that someone who is depressed might be thinking of doing something to hurt themselves?", "Many Veterans don’t show any signs of an urge to harm themselves before doing so, but some may show signs of depression, anxiety, low self-esteem, or hopelessness. They might also seem sad, depressed, or agitated most of the time.", "and acting differently is a sign that something might be up?", "Yes, they may change the way the act . They might start to do poorly in work or school and they might act violently or take risks", "is there any place that I can go online to read more on this?", "You can get more information on our websites, we have info on suicide prevention and the support we offer. You can also go to the Make the Connection website to get resources and watch stories of Veterans who have overcome depression" ]

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[ "Hello, I came here to learn about suicide prevention for veterans.", "Are you a Veteran in a mental health crisis and you're thinking about hurting yourself or do you know a Veteran who's considering this act now?", "No, thankfully not. I'm just here to learn about this service, should I need it at some point.", "Am I the only one who has problems sleeping since my last combat mission? Sometimes it feels this way.", "You're not alone, and you can get help.", "I don't want these memories to haunt me, I really don't. Can you tell me about suicide risks and warning signs?", "Of course, on our page you can learn about common suicide myths and realities, Veteran-specific suicide risks, and warning signs. You'll also learn to recognize when to ask for help.", "What signs? What should I watch out for?", "Many Veterans don't show any signs of an urge to harm themselves before doing so. But some may show signs of depression, anxiety, low self-esteem, or hopelessness, like seeming sad, depressed, anxious, or agitated most of the time.", "Can you help me get back into my everyday life somehow? Like I said, the last mission has changed me. I'm having trouble going back to a normal life.", "Yes. Through our national Coaching Into Care program, our licensed psychologists and social workers will talk with your family members by phone, free of charge, to help them find a way around the VA system and figure out the best way to help all of you.", "So this service is mainly for those living with me?", "Yes, we can help and support them as well." ]

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[ "hello i would like to know about suicide prevention in veterans", "Are you a veteran in a mental health crisis?", "Yes", "You are not alone, and you can get help. we can help you?", "Yes i'm worried about one", "Connect with our caring and qualified Veterans Crisis Line Responders for confidential help. Many of them are veterans. This service is private, free and available 24 hours a day, 7 days a week.", "How do I talk to someone now?", "Call 800 - 273 - 8255, then select 1.\n Start a confidential Veterans chat.", "And how do I do in the case of hearing loss?", "If you have a hearing loss, call TTY: 800 - 799 - 4889.", "How do I tell my child about a suicide attempt in the family?", "Get tips for talking to children of different ages about suicide:\n Preschool children\n School-age children", "Also I want to help a veteran adjust to life at home, but I don't know how. Can I get support?", "we can help you. Through our national Coaching Into Care program, our licensed psychologists and social workers will speak to you on the phone, free of charge, to help you navigate the VA system and discover the best way to help the veteran that matters to you." ]

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[ "can you give me details of Fiduciary claims\n", "Do you have a scheduled date?", "yes", "You have 1 year from the date on your decision to request a decision review ", "what are the decision review options", "want to know how to add new and relevant evidence", "not", "You want to request a new look from a superior reviewer", "not", "you want to know the details of Appeal before a veterans law judge", "yes", "Download VA Form 10182 Board Appeal PDF", "Do you want to request a Board Appeal?", "yes", " You can request a Board Appeal after an initial claim or Higher - Level Review decision . You can t request two Board Appeals in a row ." ]

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[ "I want to know what my options are for getting a review on a claim", "Do you have new and relevant evidence to add to your claim?", "no ", "Do you want to ask for a senior reviewer to take another look at your claim?", "yes I do", "okay, you need to download VA Form 20 - 0996 : Higher-Level Review ", "can you tell me a bit about the higher level review?", "A Higher-Level Review looks at the same evidence and determines whether the decision can be changed. We can help you learn how to request a Higher-Level Review.", "what if I want to appeal to a veterans judge?", "Then a judge at the Board of Veterans Appeals in Washington, DC would review your case. We can help you request a Board Appeal.", "what can I do if I disagree with the Board's decision?", "Would you have new and relevant evidence that supports your case?", "yes, I think I will have a few things", "You can file a Supplemental Claim or you can appeal to the U.S. Court of Appeals for Veterans Claims. We can help you learn more about what your options are after a Board decision" ]

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[ "Hi there. I want to know if you could help me with a fiduciary claim I got?", "No problem. Do you have the date of when you made your request?", "I'm not very sure of the date, sorry.", "I want to know how to make my request be reviewed by someone else, as a second opinion?", "For a second opinion or a higher-lever review, you need to download the VA form 20-0996: Higher-level review and fill it.", "Alright, I'll do it. Can I do a supplemental claim too?", "In this case, for fiduciary claims, is not available the supplemental claim option.", "O.K., but one way or another I ca ask for a new look on my actual application, right?", "yes, you can ask for a senior reviewer for a new look, using the VA form 20-0996: higher-level review.", "Great. And what happens hen I choose a higher-level review?", "With that option you are asking for another review of the same evidence.", "That sounds good. Now, this will help my case?", "A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error." ]

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[ "Hello. I made an application for some benefits as a veteran, but I'm not happy with the decision they made about my case. I want to knw if is possible a second review of my case?", "No problem. In this case you can ask for a decision review. Do you have new and relevant evidence that could help your case?", "No, I don't. I got all the information I had.", "Have you hear about the option of request a new look from a senior reviewer?", "No, I haven't. ", "Would you like to appeal to a veterans law judge?", "That sounds like too much. I don't think that would be the right option.", "O.K., let say I take one of those options, which would be the next step then?", "One you apply for a review of your case you won't need to do anything else, just wait unless the VA sends you a letter asking for more information.", "There will be any kind of appointment?", "If the VA schedules exams for you, be sure not to miss them. That's very important.", "What happens if I got more question later?", "For more information you can go for the FAQs section about decision reviews." ]

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[ "Hey, how's everything?. I have some issues with veterans related fiduciary claims. Can you help me?", "I guess you filed a review request already. Is that request dated under a year?", "That's right. Lees than a year from the date i filed that.", "Very well. Just for you to be clear, in case of future request, that you have only one year from the date on your decision to request a review.", "Huh, i didn't knew that, I just filed the thing as soon as i could. Anyway, i already filed my request so, what's next?", "That was a very wise decision, even if it was by mere luck in that moment. Regarding what comes next of your review request, well, in first instance, you don't have to do nothing, just to way Veterans Affairs contact you, if needed.", "Have Veterans Affairs scheduled you for any exams?", "Yeah, in fact they have me scheduled for some test soon.", "Excellent. It's pretty obvious, but be sure to not miss those exams.", "Look, i know many of these request are rejected by you. Do i have any other tool to get a review of my claim?", "In fact, you have. You can request a Board Appeal after an initial claim after a higher level review decision. About this, you should now that you can't do this in a row manner.", "Uh, i think i understand, but i must say that's a little restrictive. Anyway, lets say after all this, i still doesn't like your board decision. Can i do something about it?", "You can, but i must tell you that would imply to bring new and significant evidence for the case. Do you think you could do that, given the situation?", "Yes, i have confidence that i can do that,", "All right. In the given situation you disagree with the board's decision, you still can file a supplemental claim. You can even resort to appeal before the U.S Court of Appeals for Veterans Claims, in order to get your voice heard." ]

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[ "you can tell me what happens after I request a review on a fiduciary claim", "Okay, we can help you find out what happens after you request a decision review", "Has the VA scheduled an exam for you?", "no", "can you tell me more about the supplemental claim?", "You can file a Supplemental Claim if you disagree with a Board's decision and have new and relevant evidence that supports your case ", "do you have info on getting a review from a senior reviewer?", " A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error. ", "is that the higher level review I heard about or is that different?", "Yes, in a Higher-Level Review you are asking for another review of the same evidence, and a senior reviewer will take another look at your case.", "can I get more help as I go through this process?", "Yes, you can get someone to help you, a Veterans Service Organization or VA-accredited attorney or agent can help you request a decision review. " ]

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[ "What are fiduciary claims?", "Did you mark you calendar for one year to request a decision review?", "No, I did not know I needed to have it filed within a year.", "How can I file a new fiduciary claim?", "The only way to file a new claim is if you have new evidence.", "How do I get answers to more questions?", "You can get answers to frequently asked questions about decision reviews by going to FAQs.", "Is there a form to download to ask for a new look from a senior reviewer?", "Yes, you can download VA Form 20-0996-Higher Level Review pdf.", "What should I do if the VA schedules an exam for me?", "It is very important that you do not miss the exams the VA sets up for you.", "What can I do if I disagree with the board decision and have new relevant evidence?", "Then it is in your best interest to file a Supplemental Claim and also appeal to the U.S. Court of Appeals for Veterans Claims." ]

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[ "I need help with asking for a review on a fiduciary claim", "Do you want to add new and relevant evidence to your claim?", "yeah in a supplemental claim", "The Supplemental Claim option isn’t available for fiduciary claims. You can file a new claim if you have new evidence.", "can you help me with what options I have?", "Yes, we can help you with the options available", "do you have the forms for a higher level review?", "Yes, we can help you download VA Form 20-0996: Higher-Level Review (PDF)", "also can you give me the form for a veterans law judge appeal?", "You will need to download VA Form 10182 : Board Appeal PDF", "can I see where the process is once I have asked for one of the reviews?", "Yes, you will have the opportunity to track the status of your appeal", "can I still add the new evidence I have after a decision that doesn't go my way?", "You can file a Supplemental Claim or you can appeal to the U.S. Court of Appeals for Veterans Claims." ]

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[ "How do I request a Higher-Level Review?", "Do you want to know the details of requesting a Higher Level Review?", "yes", " fill out the Decision Review Request : Higher - Level Review VA Form 20 - 0996 . Download VA Form 20 - 0996 PDF", "what are loan guarantees", " Please refer to yourdecision for instructionson how to submit theform ", "Do you want to request a form?", "not", "what are the types of benefits?", "The most common benefit type is compensation , but if you re unsure , check your VA decision . You can t select multiple benefit types ", "how insurance is applied", "Please refer to yourdecision for instructionson how to submit theform" ]

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[ "Can you explain to me how to request a higher-level review?", "Do you need to request a higher-level review?", "Yes, I need a higher-level review.", "You can fill out the Decision Review Request: Higher-Level Review VA Form 20-0996.", "What happens if I want an informal conference with a senior reviewer?", "They will call the phone number that you have given them from the Higher-Level Review form to schedule a time to discuss your case with you.", "What if I don't answer?", "Then a voice mail for be left.", "What happens when I request a high level review?", "You are allowed to request a Higher-Level Review of an initial claim or Supplemental Claim decision and is not available after a Higher-Level Review or Board Appeal.", "How do I submit the insurance form?", "You would need to refer to your decision for the instructions about submitting the form.", "What happens if I need help?", "A Veterans Service Organization or VA-accredited attorney or agent can help you request a decion review." ]

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[ "I have requested a call with a senior reviewer. What should I expect?", "Did you request an informal conference?", "No, I don't think so.", "If they call, and you are not home, can they leave a message?", "Yes, a machine will pick up.", "Ok, good. They will leave you a voice mail.", "What can I talk about during the call with the senior reviewer?", "You should chat about why you think the decision should be changed.", "What phone number will they call?", "They will call the number you provide at a time that works for you.", "If I am not happy with the decision, what can I do?", "You can request a higher level review." ]

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[ "Hello there, I'm here because of a higher level review.", "Do you want to request a higher-level review?", "No, I don't want to request one.", "Have you scheduled an informal conference?", "No, I haven't.", "What I wanted to know was which benefit type to choose in the review form. Can you help me with that, please?", "Of course. The most common benefit type is compensation, but if you're unsure, check your VA decision.", "Can I select multiple benefit types?", "You can't select multiple benefit types.", "Oh, that's too bad. Well, what can you tell me about the national cemetery administration?", "Please refer to your decision for instructions on how to submit the form." ]

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[ "Hi there. I have problems with a review of my claim, What can I do now?", "Do you know how to make a higher-level request?", "No, I don't know how to do it.", "Do you know which forms use? ", "No, I don't know. I need more information about it.", "I have a list of issues appointed to help into my request there is any way to show them?", "Yes, you can include all or some of the issues VA has made.", "What happens if I got new or more evidence?", "If you got new information, you can select for another review option.", "I'll be able to select the benefits I would like to during the review?", "Yes, you can. The most common benefit type is compensation. You need to know you can't select multiple benefits types." ]

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[ "I requested a decision review and I need to know what to expect now.", "If you have requested a decision review, you don't need to do anything until you receive a letter from the VA asking you for any information that they might need. ", "Please be aware that the VA might schedule more exams for you.", "They haven't asked me to have any more exams yet.", "When will I find out the results of my request?", "Once the VA processes your request, a reviewer will call you within 2-4 weeks.", "Is there anyone I can talk to so I can tell them why they should review my decision and change it?", "You and/or your representative can call your reviewer on the phone and talk to them about the review. ", "This all seems like a lot to figure out. Is there anyone I can talk to for more help?", "You can speak to an attorney or agent who is accredited by the VA or Veterans Service Organization to get more help.", "I have more questions, where can I find more information?", "Go to our FAQs page to read more questions and answers about decision reviews. " ]

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[ "I want to appeal a VA decision and need guidance", "Would you like to know if you can request a Higher-Level Review?", "yes", "You can request a Higher-Level Review of an initial claim or Supplemental Claim decision. ", "can I get a higher level review of another higher level review?", "No, this option isn’t available after a previous Higher-Level Review ", "can I select a combo of benefits?", "You can not select multiple benefit types", "so I just pick what?", "The most common benefit type is compensation, you can check your VA decision for more help on this", "does this review allow me to send evidence?", "If you have evidence to submit you should select another review option. We can help you learn more about the review options" ]

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[ "Can you tell me how to request a higher level review, please?", "Do you wish to request a higher level review?", "Yes, that is pretty much what I just said.", "Did you schedule an informal conference, select times and list a phone number in Part II of the form?", "No, not yet.", "But I do have new evidence that could pretty much change the outcome of the decision. What should I do with it?", "If you have evidence to submit, please select another review option.", "Alright, I can do that. Can I also talk to the reviewer on the phone? Maybe we can come to an agreement.", "Yes, you can request a call informal conference with the reviewer. You and/or your representative can speak with the reviewer on the phone. You can tell them why you think the decision should be changed and identify errors.", "So I can request a higher level review, right?", "Yes, you can request a higher-level review of an initial claim or supplemental claim decision." ]

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[ "I need some help with special claims.", "Ok, I have a question. Do you have a disability that isn't listed on the site and is related to military service?", "Yes, this is the case.", "If that is the case, than you may still be able to get disability compensation or other benefits.", "What if I am a Veteran with a disability that was made worse by active duty?", "You may be able to get special compensation in some cases.", "Can I get money to help buy a specially equipped car?", "Yes, you may be able to.", "What about if I suffered a disability trying to get a job?", "That may be possible, yes.", "I have heard that being exposed to certain chemicals while serving in some places could cause birth defects. Might that be covered?", "Yes, in some cases." ]

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[ "Are there special claims that can be file through VA?", "Do you happen to have a disability that was not listed on the site as being linked to military service?", "Yes, my disability is not on the list on the site as being linked to military service.", "This does not mean you cannot get disability compensation payments or other benefits.", "If I am a Veteran with a disability you concluded is the result of an illness or injury caused by my service can I get compensated?", "Yes, you might be able to get special compensation to help with disabilities.", "Can I get increased disability payments if I am unable to work because of my years in the service.", "Yes, it is called Individual Unemployability if you can't work because of your service-connected disability and you might be able to get increased payments because of it.", "Can I get money if I cannot drive myself and need a special equipped vehicle?", "Yes, you could get an automobile allowance and adaptive equipment if your service-connected disability prevents you from driving.", "Can I get payments for my time spent in a VA hospital for a service connected disability?", "Yes, you could get benefits like disability payments for time spent in a VA hospital for a service-connected disability." ]

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[ "Am I able to apply for special claims?", "Do you have a disability that isn't listed on this site as being linked to military service?", "No, I have a disability that is listed.", "Are you a Veteran with a disability we've concluded is the result of an illness or injury caused or made worse by your active - duty service called a service - connected disability?", "No, it hasn't been officially verified yet by anyone.", "Do you provide temporary disability payments or benefits?", "Yes, if you've recovered from surgery or an immobilizing disability that's left you unable to move, you may qualify for temporary disability benefits.", "Are the payments only temporary?", "Correct, the payments are temporary.", "If my service-connected disability prevents from driving, can I get money to help get special equipment for my vehicle?", "Yes, you may qualify to get money to help buy a specially equipped vehicle.", "Is my child eligible for any benefits?", " Yes, if your child has Birth defects linked to Agent Orange If you were exposed to specific chemicals while serving in Vietnam, Thailand, or the Korean Demilitarized Zone, and your child has spina bifida or other birth defects, your child may be eligible for disability benefits." ]

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[ "Hi there, I'm wondering if there are any special claims attached to Veteran Affairs, if I don't qualify for benefits as listed?", "Are you in a situation whereby you have a disability that is not listed on the website but is linked to military service?", "Yes, I have a disability but it's not listed on the website and I'm wondering if I could qualify for benefits because of it", "If your disability is not listed on the website, there is still a chance that you may be able to qualify for benefits or disability compensation payments", "What are the benefit qualifying criteria relating to a disability of a veteran but that is not listed on the website?", "There is special compensation available to help with disabilities of veterans that are classed as special claims, under the title of special claims on the website", "Is it possible that a child of military personnel that was subjected to specific chemicals while on active duty can qualify for disability benefits if they have been affected by this exposure?", "If you were on active duty in Vietnam, Thailand or the Korean Demilitarized Zone and you were exposed to specific chemicals during this time, and if as a result your child has spina bifida or other birth defects, then your child may be eligible for disability benefits", "Is there any allowance available for automobiles if I received a disability while in active service?", "If your disability is related to your service in the military, and if this disability prevents you from driving, there is an automobile allowance and adaptive equipment allowance available. You can find more information on this on the website, and will also find out whether you can avail of funding to help buy a specially equipped vehicle or even adapt your existing vehicle", "Is there any information available to me regarding being unemployable due to a service related disability?", "If you cannot secure employment due to a disability received while on active duty, you can find out on the website if you can get an increase in your disability benefit" ]

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[ "I wanted to know about disability special claims", "Do you have a disability claim that isn't linked to military service ?", "no", "Are you a Veteran with a disability we’ve concluded is the result of an illness or injury caused or made worse by your active-duty service ?", "no I wanted help on something else", "can I get help for clothing that I tore so I could wear over my new leg?", "Yes, if your clothing has been damaged by your prosthetic we can help you find out if you can get money to help buy new clothes.", "I also wanted to know about title 38 usc 1151, if you can?", "VA title 38 u.s.c. 1151 claims will give you disability compensation if you suffered an added disability while getting VA medical care or taking part in a VA program designed to help you find, get, or keep a job", "can you help me with that?", "Yes we can help you find out if you can get disability payments through this" ]

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