diff --git "a/tripadvisor_rwanda_reviews/gorilla_trek_reviews.csv" "b/tripadvisor_rwanda_reviews/gorilla_trek_reviews.csv" deleted file mode 100644--- "a/tripadvisor_rwanda_reviews/gorilla_trek_reviews.csv" +++ /dev/null @@ -1,6446 +0,0 @@ -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things���.. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won���t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things���.. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won���t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things���.. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa." -• Couples,Incredible experience with GTA! Nelson and Krish made our trip unforgettable.,"We had an amazing experience with GTA. We started planning our trip in 2019 and had to postpone several times due to COVID. Nelson was the architect of our trip, offering amazing suggestions, tailoring the trip exactly to our needs, and making sure that the lodges. He responded promptly and made sure we felt supported even when our plans changed. each of the lodges he recommended were escellent. We ended up doing gorilla trekking in Uganda and golden monkey trekking in Rwanda. We finally got to go on the trip this August and it exceeded our expectations in every way. Krish was a fantastic guide. He navigated the muddy, treacherous and bumpy terrain with ease even when there were torrential downpours, was super prompt, and incredibly friendly. We learned so much from him about Uganda and Rwanda. Gorilla trekking was one of the most amazing, unforgettable trips of our lives and we are so grateful to GTA for helping us have this experience!" -• Friends,Incredible Experience,"Just back from an incredible trip to Uganda with Gorilla Trek Africa. Nelson was super helpful with the booking process which was seamless. We were collected by our driver and guide Arafat for a five day tour. Arafat was an excellent guide, very helpful, kind and full of knowledge. I would highly recommend requesting Arafat, his knowledge on the wildlife was impeccable. We saw many animals on our tour, tree climbing lions, hippos, elephants and many more. The gorilla trek was incredible, beyond words. Arafat worked hard to get us a gorilla family that had many members including babies. I wouldn’t hesitate to book again with Gorilla Trek Africa." -Aug 2022,Amazing company!!,This is the second time I have used Gorilla Trek Africa and they did not disappoint. I wanted to return to see the mountain gorillas and bring a group of 20 close friends. Nelson was amazing and set everything up for me and is always very responsive to emails. Nelson set up our stay at the Five Volcanoes hotels - which was amazing. I can’t say enough good things….. highly recommend. -• Couples,Highly recommend this company and NORMAN for your tour guide :),"Gorilla trekking had been a dream prior to COVID. We finally made the trip happen in 2022 and so grateful we chose Gorilla Trek Africa. First off, Nelson was very responsive and easy to communicate with when looking for different options for experience. He made it very easy to understand and before le we knew it, we made our deposit! Once we arrived in Kigali, our tour guide NORMAN came to say hi the day before our tour actually started. Since this was my first time in Africa, meeting him the night before made me feel so much more comfortable about what to expect. We asked him tons of questions and he graciously answered all of them. Norman has a kind heart, he is enthusiastic and he is what made our tour memorable!! He is fun, knowledgeable, and professional. If you choose Gorilla Trek Africa (which you should), you should definitely request to have Norman as your guide. You won’t regret it :)" -• Friends,The best company you could work with,"Absolutely wonderful! My father and I have been working with Nelson on building this holiday for over six months, and it was worth every second. We spent 9 wonderful days with Fred (amazing guide) showing us the beauty of The Pearl of Africa. Fred is very knowledgeable on everything from the history of Rwanda/Uganda to animals to floral and fauna. Our 9 day adventure included 2 gorilla habituation, Batwa cultural experience, two day safari and a city tour of Kigali, all which went smoothly thanks to our wonderful guide, Fred! Nelson's replies to our many questions were fast and very informative, he went above and beyond to prepare us for our journey. This has been a wonderful trip and I would highly recommend this company to anyone." -Jan 2023,Exceptional - Book with these folks,"Fantastic experience - this is a go-to organization to do your tour with. You can customize your trip, they are easy to work with and we had a great driver - Asaph. January was a great time of year. For those experienced with hiking/trekking - you should still get a porter. Their help is not just carrying your backpack - they help guide you through the mud/conditions to make the Gorilla and Chimpanzee experience the best. We have been to Kili and Everest and the porters were amazing. The luxury options at Volcanoes NP and Akagera were top flight and we recommend them highly." -• Couples,"An absolutely amazing 8 days in Uganda, Rwanda and DRC","We have just been on an 8 day tour of Uganda, Rwanda and Democratic Republic of Congo. It was a tailor made trip for my wife and I, which we worked out with Nelson in the office a few months before leaving the UK. The whole trip was brilliant. Everything ran smoothly and accordingly to plan. We couldn't have asked for anything more. Amongst many other things, we saw gorillas, chimpanzees and tree climbing lions in Uganda, and gorillas in DRC. We stayed in some lovely accommodation. Our guide Elvis was fantastic. If you wish to visit Uganda, Rwanda and/or DRC, we cannot recommend Gorilla Trek Africa highly enough. Get in touch with Nelson in the office and he'll work with you to arrange your dream trip!" -• Family,3 day gorilla trek at Volcanoes National Park,"Nelson was easy to work with. Our driver, Asaph was prompt, friendly and informative. Would go again in a minute." -Sep 2022,Unforgettable Week in Uganda,"My husband and I had a great time traveling with Gorilla Trek Africa in September. Nelson helped us set the itinerary for the week we were there. He was very responsive and helpful in the planning stages. Elvis was our guide and he was very knowledgeable and friendly and even helped us order the local Ugandan mashed bananas dish specially made at one of our hotels when we asked about local food and customs. Gorilla trekking from Mahogany Springs was an amazing once in a lifetime experience to cap off the week. Overall, we would not hesitate to recommend this company, our guide, or visiting Uganda." -Oct 2022,A great adventure!,"Gorilla Trek Africa and our excellent guide Asaph, exceeded our expectations for our Safari. Lodging was excellent and Asaph's experience and interest in our Safari experiences added greatly to the excellent itinerary. He took special care to listen to our desires and flexibly adjust, and his knowledge added greatly to our Gorilla Trek Africa Safari experience. We highly recommend a Safari with just your own personal group and guide." -• Friends,An unforgettable trip!,"We had great staff from start to finish including Gayvis, Pascal and Daniel. They took ownership of our experience and made sure we had a visit the will live forever in our memories. Our porter, Gideon guided us safely through tricky terrain. This is a well oiled machine that ensures a magnificent experience." -Nov 2022,Once in a lifetime experience!,"amazing, truly once in a lifetime experience. very professional and knowledgable tour guide and an incredible trek with the gorillas spending an hour with a family of them within feet of us. The park rangers were very professional, polite and helpful while ensuring the safety of the guests and Gorillas. We did the 2 days tour and went to see the Golden `monkeys in Rwanda on day 2, which was well worth it, hiking in the foothills of the volcanoes and getting within feet of the monkeys and visiting a local community. The tour company took care of all lodging and transfers and meals were included. Everything went very smoothly. The only thing I would suggest is that the tour operators are a bit more clear on the exact itinerary. We weren't aware that we would be going to a national park in Rwanda on day 2 and therefore needed to get covid tests done at our own expense. to be fair, the process of getting the test was very easy and the tour guide coordinated everything without issue, so it didn't cause any scheduling problems, only the unexpected cost of USD $50 each. Highly recommended tour group!" -Sep 2022,Dream Trip,"In September I did my long waited for Uganda trip. 8 days. Gorilla Trek Africa was my choice after reading the great reviews. I am a solo 70's woman traveler and had read another review from a traveler similar to myself who did the trip. I picked my highlights - the gorilla trek and the tree climbing lions in Ishasha. Nelson who works out the details added the chimpanzee tracking and game drives in L Mburo NP and Queen Elizabeth NP and a lot more. I saw so much in the 8 days but never felt rushed. My dates and itineraries changed 3 to 4 times over 3 years from my first booking due to various issues. I couldn't believe Nelson was patient to deal with all my changes. So much appreciated. This was a dream trip for me and finally it happened. Seeing the gorilla family of 2 babies, 2 females, 2 silverbacks and a juvenile male was amazing. My driver/guide Asaph was knowledgeable and made my trip relaxed and fun. Lodges were fantastic, food delicious at every lodge. Some lodges: Mihingo, Mahogany Springs, Katara, Crater Safari Lodge. Uganda is beautiful, green, lush. Just seeing the country side was an added bonus. Perfect trip. No problems. Thanks so much Nelson and Asaph." -Oct 2022,Fantastic experience with Gorilla Trek Africa,"We recently returned from a 10 day trip in Rwanda and Uganda in October with Gorilla Trek Africa and everything was fantastic! Nelson worked with us to create the perfect trip to meet our needs and was incredibly patient and responsive to all of our questions and changes. While we were only in East Africa a relatively short time, the itinerary allowed us to experience the perfect mix of nature and culture, but never feel rushed. We couldn’t have been luckier to be assigned Luchi as our driver and guide. He was incredible! He was very knowledgeable and informative, patient with our many questions, and a pleasure to spend time with. If we expressed an interest in seeing something, he made it happen. He has an incredible network and was clearly highly respected everywhere we went. He did everything he could to tailor the trip to what he learned we liked, including securing us more difficult treks to the gorillas! He also went out of his way to ensure that our 20th Wedding Anniversary was incredibly memorable including a surprise bottle of wine, special cake, song and celebration from Luchi and the Mihingo Lodge team. We thoroughly enjoyed every moment of our trip and came away with many unforgettable memories. We highly recommend Gorilla Trek Africa to anyone wishing to travel in Rwanda and Uganda and for any gorilla trekking experience. We encountered several other travelers during our trip who were not getting near the experience we were (their guide was lost, or wasn’t able to identify key items; they were missing opportunities to see things; or they were actually being mislead). Sometimes they knew it and sometimes they didn’t, and we always considered ourselves lucky to be with Luchi and Gorilla Trek Africa. " -Sep 2022,Great Trip to Rwanda with Gorilla Trek Africa,"My family and I used Gorilla Trek Africa to book a 5 day trip to Rwanda. It was a customized trip for us with specific hotels and itineraries in Kigali, Akagera National Park, and Volcanoes National Park. So many aspects of their operation were outstanding. Nelson was amazing as the person I had contact with to organize our trip; he was incredibly responsive, and I even joked at one point that he must sleep with his computer because he always responded to my emails quickly, even in the middle of the night. We postponed the trip twice because of Covid, and Nelson cordially changed our trip dates both times. We traded dozens of emails planning the trip that would best suit our interests. Ivan was our guide and driver. He was fabulous. He is very personable, funny and knowledgeable about animals, birds, Rwandan history and Rwandan culture. We spent days driving around the country with him, and he always had a smile on his face. The one problem we encountered with the Company is that we were supposed to stay 2 nights at Ruzizi Tented Camp in Akagera National Park. We had Gorilla Trek Africa book this hotel 4 months in advance for us. It was not until we showed up there that the lodge said that Gorilla Trek Africa had never confirmed our reservation and that they could only accommodate us for one night. We were really annoyed. Gorilla Trek Africa booked us at the last second some place else for the second night. I would definitely use Gorilla Trek Africa again to book a trip to Uganda or Rwanda, but unfortunately next time I will have to make sure all of my hotels, gorilla and golden monkey permits and other items are indeed booked." -• Couples,Best gorilla experience with Gorilla Trek,"We used Gorilla Trek twice for our gorillas and Golden monkeys trekking in Rwanda, once was in July 2021 and the latest one was in June 2022. Both times we booked through Nelson who was extremely responsive and always ready to answer any questions, in short we had amazing time and great experience. Our guide both times was Sam Elliott who was very experienced, always helpful and very accommodating. We will not hesitate to recommend Gorilla Trek to anyone who is interested in visiting gorillas. We also used Gorilla Trek to book our safari to Magashi camp in Akagera National Park." -Sep 2022,"Amazing, stunning experience - best customer service!","If you are looking for an amazing gorilla trek experience look no further than Gorilla Trek Africa. They were so organized and flexible, kind and fun. We managed to get so close to gorillas which will be an experience I will never forget. The lodge we stayed in was perfect, delicious food, kind people AND they even cleaned our very muddy boots after the trek. Our guide Sam Elliott was the best, so friendly and accomodating to our group wanting to stop by a store, ATM, the Diane Fossey Museum. It was a trip of a lifetime and I am so thankful to Nelson and the team at Gorilla Trek Africa for organizing it for us and treating us so well. Thank you!" -Sep 2022,the best tour company for uganda and rwanda,"I had an amazing time with gorilla trek africa. Nelson was very efficient organising the trip...always quick to respond and full of great ideas! My guide asaph was so knowledgeable about the animals, his country, and his people. I learned so much from him. Everything went smoothly from pick up at Entebbe to drop off in Kigali...I got to see gorillas twice (once in Uganda once in Rwanda), chimpanzees, lions, elephants, hippos and many more! we sampled local fruit along the way. if you want to chose a gorilla experience my comparison was uganda was a bit steeper to get to them, but less muddy than rwanda....BUT Uganda is half the money and once you are with the gorillas, there is really no difference. I had the most amazing time. thank you Nelson and Asaph" -• Couples,Amazing experience!,"We originally booked for 2020 but with COVID had to postpone. Dealing with Nelson was fantasist, he was extremely patient and accommodating and quick to respond to my many emails and questions. We did a tour to Uganda from Rwanda for the gorilla trek which was amazing! We took around 2.5 hours to hike to the gorillas which wasn’t too challenging. Along the way from rwanda we stopped for a night in Lake Bunyonyi which was a great addition to add on! The lake is beautiful and the hotel we stayed at was amazing over looking the lake and had a nice canoe ride the following morning. Our guide Gavis was friendly and knowledgeable and the ride from Rwanda to uganda was good. Would recommend gorilla trek!" -Sep 2022,Pretty good trip but sour ending,"My wife and I booked with Gorilla Trek with Nelson. We did see gorillas and chimpanzees which were the main attractions. We had a great driver named Arafat. He was outstanding in every way. He is very professional, knowledgeable, friendly, and he really looked out for us at all times during our tour. Unfortunately on the last day of the trip we were scheduled to drive about 10 hours from Bwindi to Kampala to end the tour. During the drive the vehicle we were in broke down and had to be repaired. We stood on the side of the road and waited for a couple of car mechanics to come and repair the vehicle. We were there for 3 1/2 hours while waiting for and then watching mechanics work on the vehicle. They repaired the problem enough to get to their workshop in a somewhat nearby town. They worked on the vehicle another 1/2 hour there. We continued the trip but not long after that the vehicle broke down again with a totally different issue. This time it left us standing around watching mechanics come and go, work on the vehicle, had the wrong part, leave, come back, etc. After 2 hours we were sent another vehicle to finish the trip to Kampala. The driver for that vehicle was named Elvis and he was very good. Since we lost 6 hours total due to the two breakdowns we were running late and missed dinner though we did stop at a small convenience store for some packaged snacks. Finally arrived at our destination and checked in at midnight. We are both seasoned travelers and adapt well to unexpected changes in plans. However I did ask Nelson if he would like give some compensation due to the inconveniences during that day. We asked for what we thought was very reasonable. We had no transportation so we asked Nelson if he would provide a ride to and from dinner for us the day after we arrived in Kampala. We paid for our own dinner. We also asked for a ride to the airport the following day. He agreed to both. We were given the ride to and from dinner as agreed. However, the next day we waited for our most important ride which was to the airport to leave the country. Our driver did not show up at the pickup time. I tried to contact him but he was unreachable. I also tried to contact Nelson who I also could not reach. After texting and calling for the driver and Nelson for one hour we booked our own transportation to the airport. I heard from Nelson a couple of hours later just before out flight was to leave. He said our driver was in a car accident before he was able to pick us up and was injured and unable to contact us. Nelson said that he had his phone turned off when we tried to contact him. To wrap this up I asked Nelson if he would like to make good on the missed ride to the airport and cover the roughly $40 we spent on our taxi. He said that he would not do that. He told me I was being ""inhuman and ridiculous"". This ended on a very sour note with this unpleasant exchange with Nelson. I expected better customer service from him and Gorilla Trek Africa."