diff --git "a/761e6829-83db-4b11-bdb6-2f4c7f15137e.json" "b/761e6829-83db-4b11-bdb6-2f4c7f15137e.json" new file mode 100644--- /dev/null +++ "b/761e6829-83db-4b11-bdb6-2f4c7f15137e.json" @@ -0,0 +1,40 @@ +{ + "interaction_id": "761e6829-83db-4b11-bdb6-2f4c7f15137e", + "search_results": [ + { + "page_name": "Fish! Philosophy - Wikipedia", + "page_url": "https://en.wikipedia.org/wiki/Fish!_Philosophy", + "page_snippet": "Louis has four FISH! banners, one for each practice, hanging in its lobby as a symbol of its commitment to patients, parents and visitors. The staff uses the philosophy as a reminder to thank and recognize each other. Ranken Jordan's patient/parent satisfaction is above 95 percent and its employee ...Louis has four FISH! banners, one for each practice, hanging in its lobby as a symbol of its commitment to patients, parents and visitors. The staff uses the philosophy as a reminder to thank and recognize each other. Ranken Jordan's patient/parent satisfaction is above 95 percent and its employee retention above 97 percent. The Fish! Philosophy is applied in companies as far away as the Middle East. Wild Wadi Water Park, in Dubai, United Arab Emirates, uses the video and principles in the socialization process of each of its new hires. The employees also continue to live by its principles under the initiative of the current General Manager, who makes sure that his management style both reflects these principles and that his employees are also working in an environment that allows them to simultaneously have fun and be productive. A visible indicator of this is the team video produced for the Wild Wadi's version of the Harlem Shake (song). In 2004, the water-park won the SWIM Award for their Front Line Employee Training Program using \"The Fish Philosophy\". The Wild Wadi is not the only company in Dubai to actively use the Fish! philosophy, even the American Hospital uses the video in customer service training for its front line staff. In an article, he wrote for \u201cThe Recorder\u201d he talked about how when he usually visits Ontario Ministry of Health the atmosphere is very dark and cold. On his last visit, the team excitedly welcomed him into the office to renew his Ontario Health Card. The sudden change in the attitude of the staff was all thanks to the implementation of the fish philosophy in day-to-day operations of the business. To grasp just how presumptuous Fish! really is, just try a thought experiment: imagine management\u2019s reaction if the circumstances were reversed. Imagine the bosses\u2019 reaction if you and your coworkers matter-of-factly announced that, henceforth, you would be working at a slower pace for the same amount of money, or that you would be receiving a higher hourly wage.", + "page_result": "\n\n\n\nFish! Philosophy - Wikipedia\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJump to content\n
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Fish! Philosophy

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From Wikipedia, the free encyclopedia
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\"FISH!\" redirects here. For other uses, see fish (disambiguation).
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\"Fish!\" logo used by ChartHouse Learning
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The Fish! Philosophy (styled FISH! Philosophy), modeled after the Pike Place Fish Market, is a business technique that is aimed at creating happy individuals in the workplace. John Christensen created this philosophy in 1998 to improve organizational culture. The central four ideas are: \"play\", \"be there\", \"make their day\", and \"choose your attitude\".[1]\n

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History[edit]

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On a visit to Seattle in 1997, John Christensen, owner of ChartHouse Learning, observed fish sellers at Pike Place Fish Market tossing trout and salmon through the air of the market, providing high energy that energized many pedestrians passing by on their lunch breaks.[2] They gave their complete attention to each customer and ensured each had an enjoyable visit.\n

Christensen noticed the actual work of selling fish was repetitive, cold and exhausting. It occurred to him that the fishmongers might not enjoy every part of their job, but they chose to bring joy to how they approached it. They also sold a lot of fish. He asked the fishmongers if he could film them and they agreed. Lee Copeland Gladwin reports the events at hand spawned a film entitled Fish to be released, June 1998. John Christensen created the Fish Philosophy in 1998. From the film, a book entitled Fish! A Remarkable Way to Boost Morale and Improve Results, by Stephen C. Lundin, Harry Paul, and John Christensen was written.[3] When Christensen and his team examined the footage, they identified four simple practices anyone could apply to their work and life.[4] Karen Boynes, asserts once application of the four concepts of choosing your attitude, play, make someone's day, and be there, start, the environment changes to welcome positivity into the work place.[5] ChartHouse Learning called these concepts The Fish! Philosophy.\n

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Business use[edit]

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A number of organizations have used The Fish! Philosophy language to guide how they approach work.\n

Ranken Jordan Pediatric Specialty Hospital in St. Louis has four FISH! banners, one for each practice, hanging in its lobby as a symbol of its commitment to patients, parents and visitors. The staff uses the philosophy as a reminder to thank and recognize each other. Ranken Jordan's patient/parent satisfaction is above 95 percent and its employee retention above 97 percent.[6]\n

Stephania Davis reports that The P.T. Barnum pediatric unit at Bridgeport Hospital applied the four beliefs to the team to help ease the patients' and families' stay. Each principle assigned to a group of the pediatric team that Ms. Gomez, charge nurse of the unit, divided. The feedback from the parents after the change was very promising. Ms. Gomez has stated, \u201cThey [the employees] like coming to work again\u2026\u201d.[7]\n

The Fish! Philosophy is applied in companies as far away as the Middle East. Wild Wadi Water Park, in Dubai, United Arab Emirates, uses the video and principles in the socialization process of each of its new hires. The employees also continue to live by its principles under the initiative of the current General Manager, who makes sure that his management style both reflects these principles and that his employees are also working in an environment that allows them to simultaneously have fun and be productive. A visible indicator of this is the team video produced for the Wild Wadi's version of the Harlem Shake (song).[8] In 2004, the water-park won the SWIM Award for their Front Line Employee Training Program using \"The Fish Philosophy\". The Wild Wadi is not the only company in Dubai to actively use the Fish! philosophy, even the American Hospital uses the video in customer service training for its front line staff.\n

Customers such as Bill Bean are well aware of when the energy in a business is negative. In an article, he wrote for \u201cThe Recorder\u201d he talked about how when he usually visits Ontario Ministry of Health the atmosphere is very dark and cold. On his last visit, the team excitedly welcomed him into the office to renew his Ontario Health Card. The sudden change in the attitude of the staff was all thanks to the implementation of the fish philosophy in day-to-day operations of the business.[9]\n

Tile Tech, a roofing company in Tacoma, WA, focused on being there for each other to increase awareness of safety hazards, decreasing its injury rate by 50%.[10]\n

Charlotte Tucker believes Industrial Piping Systems has fully embraced the Fish! ideology, as fish replicas hang from the ceilings and attach to walls to prove it. Christine Wardrop, president of IPS, describes the idea by saying, \u201cThey\u2019re the rules of Life\u2026 You should focus on them and keep them in your mind\u201d.[11]\n

Rochester Ford Toyota in Rochester, MN, known for tough negotiating, shifted to a fixed price and an emphasis on making the customer's day. New car sales doubled and it recorded a 30% rise in customer satisfaction.[12]\n

In April 2000, the Ford Motor Company decided to incorporate the Fish Philosophy in their training programs. This decision came about as a result of the lack of motivation in a certain division of the company.[13]\n

Sprint call center in Lenexa, KS, used Play to make the job more fun. Employees selected music for common areas and the dress code was relaxed. Managers worked to Be There by asking employees for their ideas on improving the business. Four-year productivity rose 20% and first-year employee retention increased 25%.[12]\n

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K-12 education use[edit]

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Educators may use The Fish! Philosophy to build supportive relationships with students and help students practice personal responsibility. Both are keys in creating effective classrooms.[14]\nThe Fish! Philosophy is thought to spark creativity in the schoolhouse and the workplace.[15][16][17]\n

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Criticism[edit]

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In his book Organization Theory: A Libertarian Perspective, Kevin Carson calls Fish! \"vile\"[18] and a \"lesson from the powerful to the powerless\",[19] adding:\n

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To grasp just how presumptuous Fish! really is, just try a thought experiment: imagine management\u2019s reaction if the circumstances were reversed. Imagine the bosses\u2019 reaction if you and your coworkers matter-of-factly announced that, henceforth, you would be working at a slower pace for the same amount of money, or that you would be receiving a higher hourly wage. Imagine telling the boss \"you can\u2019t do anything about these changes, but you can choose to have a good attitude about them!\" My guess is your boss would demonstrate in short order that he does have control over events, and that it\u2019s not his attitude that has to be adjusted. That\u2019s because, while you may be powerless, your bosses most certainly are not.

This asymmetrical power relationship is implicit in Fish! Philosophy. And you\u2019d better believe that the people who push it are fully aware of their agenda. [...] They are the ones who do things. We are the ones that things are done to. Learn to enjoy it, or else. That\u2019s the message of Fish! Philosophy.[19]

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References[edit]

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  1. ^ Lundin, Stephen C.; Paul, Harry; Christensen, John (2000). Fish!. Hyperion. ISBN 9780340819807.\n
    2. \n
  2. ^ Tucker, Charlotte. \"Fish! Philosophy Helps Workers Have Fun.\" York Daily Record (PA) 21 Mar. 2007: Newspaper Source. Web. 7 Nov. 2013.\n
    3. \n
  3. ^ Gladwin, Lee Copeland. \"Fish\". Computerworld 35.25 (2001): 38. MAS Complete. Web. 31 Oct. 2013.\n
    4. \n
  4. ^ ChartHouse Learning. Fish! Culture Facilitator's Guide. 2007. p. 29-30\n
    5. \n
  5. ^ Boynes, Karen. \"The Fish! Philosophy.\" Education Today 4 (2007): 22.\n
    6. \n
  6. ^ ChartHouse Learning, It's a Way Not a Day leader guide, page 6.\n
    7. \n
  7. ^ Davis, H. Stephania. \"Bridgeport, Conn., Hospital Applies Fish! Philosophy to Pediatrics.\" Connecticut Post (Bridgeport, CT)(n.d.): Newspaper Source Plus. Web. 1 Nov. 2013.\n
    8. \n
  8. ^ \"Wild Wadi Dubai Harlem Shake\". March 11, 2013. Archived from the original on 2021-12-14 – via YouTube.\n
    9. \n
  9. ^ Bill, Bean. \"Philosophy Brings Fun To The Office.\" Record, The(Kitchener/Cambridge/Waterloo, ON)n.d.: Newspaper Source Plus. Web. 31 Oct. 2013.\n
    10. \n
  10. ^ Lundin, Stephen C., John Christensen and Harry Paul, with Philip Strand. Fish! Tales. Real-Life Stories to Help You Transform Your Workplace and Your Life. Hyperion, 2002. p.122-123.\n
    11. \n
  11. ^ Tucker, Charlotte. \"Fish! Philosophy Helps Workers Have Fun.\" York Daily Record (PA)21 Mar. 2007: Newspaper Source. Web. 7 Nov. 2013.\n
    12. \n
  12. ^ a b Creative, OrangeBall. \"Original FISH! Video - Fix Culture Issues\". FISH! Philosophy Training.\n
    13. \n
  13. ^ Gladwin, Lee Copeland. \"Fish.\" Computerworld 35.25 (2001):38. MAS Complete. Web. 29 Oct. 2013\n
    14. \n
  14. ^ \"Choices for Children\". Archived from the original on 2015-01-02. Retrieved 2013-04-15.\n
    15. \n
  15. ^ Kohn, Alphie. \"Choices For Children.\" Choices For Children. Alfie Kohn, Sept. 1993. Web. 25 Oct. 2013.\n
    16. \n
  16. ^ Creative, OrangeBall. \"Schools\".\n
    17. \n
  17. ^ Katz, Chelsea. \"Fish Market Model Spurs Middle School Initiative.\" Kilgore News Herald (TX) 31 Aug. 2013: Points of View Reference Center. Web 31 Oct. 2013.\n
    18. \n
  18. ^ Carson, Kevin A. (2008). Organization Theory: A Libertarian Perspective. BookSurge Publishing. p. 275. ISBN 978-1-4392-2199-0. See also the online version of his Fish! critique.\n
    19. \n
  19. ^ a b Carson, p. 277.\n
    20. \n
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External links[edit]

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Retrieved from \"https://en.wikipedia.org/w/index.php?title=Fish!_Philosophy&oldid=1125040356\"
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\n\n\n\n", + "page_last_modified": " Mon, 11 Mar 2024 13:56:26 GMT" + }, + { + "page_name": "FISH! The Book (Hardcover)- Autographed - FISH! Philosophy Training", + "page_url": "https://fishphilosophy.com/product/book-autographed-plus-study-guide/", + "page_snippet": "What are the experts saying about FISH!? \u201cEmployees smile because they \u201cwant\u201d to not because they \u201chave\u201d to and the pride that derives from that very simple fact makes the rerelease of the FISH! book a \u201cmust read\u201d for your own self-improvement gift to yourself!\u201d \u2014 Colleen Barrett, ...What are the experts saying about FISH!? \u201cEmployees smile because they \u201cwant\u201d to not because they \u201chave\u201d to and the pride that derives from that very simple fact makes the rerelease of the FISH! book a \u201cmust read\u201d for your own self-improvement gift to yourself!\u201d \u2014 Colleen Barrett, President Emeritus, Southwest Airlines \u201cI guarantee that every manager will \u201c(The authors) know the right formula for teaching principles that improve conditions in the workplace: tell a good story! FISH! is perfectly suited for teaching four powerful principles that form the bedrock of a successful company. I recommend their book to anyone, on any level, who wants to make a difference at work.\u201d \u2014 Hyrum Smith, co-chairman, Franklin Covey Company (the book) because it will not only increase employee retention, it will motivate people to take pride in what they do.\u201d \u2014 Ken Blanchard, co-author of The New One Minute Manager \u00b7 \u201c(The authors) know the right formula for teaching principles that improve conditions in the workplace: tell a good story! FISH! is perfectly suited for teaching four powerful principles that form the bedrock of a successful company. \u201cEmployees smile because they \u201cwant\u201d to not because they \u201chave\u201d to and the pride that derives from that very simple fact makes the rerelease of the FISH! book a \u201cmust read\u201d for your own self-improvement gift to yourself!\u201d \u2014 Colleen Barrett, President Emeritus, Southwest Airlines \u00b7 \u201cI guarantee that every manager will benefit from FISH! (the book) because it will not only increase employee retention, it will motivate people to take pride in what they do.\u201d \u2014 Ken Blanchard, co-author of The New One Minute Manager", + "page_result": "\n\n\n\t\n\t\n\t\n\t\n\n\t\n\tFISH! The Book (Hardcover)- Autographed - FISH! Philosophy Training\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\n\n\n\n\n\n\t\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\r\n\r\n\n\n \n \n \n\t\n\t\t\t\n\t\t\t\t\n\t\t\r\n\r\n\r\n\r\n\r\n\r\n \r\n\r\n\r\n\r\n\r\n\n\t\n\n\n\t\n\n\r\n\r\n\n\tSkip to content\n\n\t
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FISH! The Book (Hardcover)- Autographed

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$26.00 $14.00

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By Stephen C. Lundin, Ph.D., Harry Paul and John Christensen

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FISH!\u00a0isn\u2019t just about work. It\u2019s about making every moment of your life count. Readers use its practical wisdom to improve business performance, but they also use it to renew their spirits and strengthen their relationships with family and friends. FISH! is about rediscovering the amazing power that is inside each of us to make a positive difference\u2014wherever we are in life. It\u2019s effective for team training or to help staff connect personally with The FISH! Philosophy.

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Now, to celebrate over 20 years of FISH!, we have released a new edition with even more tools to help you apply its practical lessons:

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  • Stories showing how real people apply FISH!
    • \n
  • Case study of a large organization that used FISH! to transform its culture.
    • \n
  • Lessons on leading more effectively with FISH!
    • \n
  • Discussion questions to guide vital conversations about how to bring FISH! to life.
    • \n
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If you are considering bringing FISH! in to transform your culture, call us today for special programs available.

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\n\n\t\n\t\n\t\tSKU: CIXFSABS2020\n\n\t\n\tCategories: Books, Certified Consultant Product\n\t\n\t\n
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Description

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What are the experts saying about FISH!?

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\u201cEmployees smile because they \u201cwant\u201d to not because they \u201chave\u201d to and the pride that derives from that very simple fact makes the rerelease of the FISH! book a \u201cmust read\u201d for your own self-improvement gift to yourself!\u201d
\n\u2014 Colleen Barrett, President Emeritus, Southwest Airlines

\n

\u201cI guarantee that every manager will benefit from FISH! (the book) because it will not only increase employee retention, it will motivate people to take pride in what they do.\u201d
\n\u2014 Ken Blanchard, co-author of The New One Minute Manager

\n

\u201c(The authors) know the right formula for teaching principles that improve conditions in the workplace: tell a good story! FISH! is perfectly suited for teaching four powerful principles that form the bedrock of a successful company. I recommend their book to anyone, on any level, who wants to make a difference at work.\u201d
\n\u2014 Hyrum Smith, co-chairman, Franklin Covey Company

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Additional information

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\n\t\t\n\n", + "page_last_modified": "" + }, + { + "page_name": "Fish: A Proven Way to Boost Morale and Improve Results by Stephen ...", + "page_url": "https://www.goodreads.com/book/show/206309.Fish_", + "page_snippet": "In Fish! the heroine, Mary Jane ... of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger ...In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a \"toxic energy dump.\" Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. Mary got so inspired by one of the fishmongers that she decided to marry him. This forced romance made the ending hideous. ... Could have been a pamphlet. I was conscripted to read this for work some time ago. Essentially, the 'author' advises that if you hate your job, well you should just stop doing that. O RLY? Be present, play, something something. I never thought anything could suck the joy out of reading for me. Read 1,201 reviews from the world\u2019s largest community for readers. Here's another management parable that draws its lesson from an unlikely source--this ti\u2026", + "page_result": "Fish: A Proven Way to Boost Morale and Improve Results by Stephen C. Lundin | Goodreads
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Fish: A Proven Way to Boost Morale and Improve Results

Stephen C. Lundin, Harry Paul, John Christensen

3.93
28,098\u00a0ratings1,213\u00a0reviews
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Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a \"toxic energy dump.\" Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as \"Choose Your Attitude,\" \"Make Their Day,\" and \"Be Present\"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards

110 pages, Hardcover

First published January 1, 1996
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About the author

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Stephen C. Lundin

40\u00a0books55\u00a0followers
Stephen Lundin is a writer, entrepreneur and filmmaker with a rich history as a graduate level business school professor and dean. Steve has written a number of books including the multimillion copy best selling FISH! and the simply bestselling FISH! Tales, FISH! Sticks and FISH! for Life.

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3.93
28,098\u00a0ratings1,213\u00a0reviews
5 stars
10,074 (35%)
4 stars
9,138 (32%)
3 stars
6,313 (22%)
2 stars
1,875 (6%)
1 star
698 (2%)
Displaying 1 - 30 of 1,213 reviews
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Trisha
42 reviews3 followers
August 5, 2008
Suckiest book ever! This was an obligatory \"work read\". It was the classic corporate mumbo jumbo. Imagine a sucky group of employees with bad attitudes...in walks this great boss. With only the tap of a wand and a field trip to a local fish market she transforms this group of losers into productive happy cogs. With really clever phrases like \"choose your attitude\" this sage was able to get her team back on track and loving their jobs, life and eachother. Wow! Not once did they explore what made those poor saps so ineffective or consider that perhaps there were some structural changes that could have perhaps contributed to the \"attitude\" problems on the gig. I would much preferred to have read skymall magazine on the plane or chatted with the stranger sitting next to me...but no, I was held hostage to the fish story. I believe fish was an appropriate name because when I finished with it, I wanted to wrap it up in newspaper and put it out with the trash!
\"Profile
Nicholas Karpuk
Author\u00a04 books67 followers
July 21, 2011
I don't know if I've ever heard so much negative feedback on a book that no one's actually read.

A coworker cleaning out his desk handed me this slim hardback volume along with \"Leadership and the One Minute Manager,\" both of which he received at some sort of managerial seminar. I'm usually up to give read just about anything, and neither volume extended much beyond 100 pages. When I asked him about fish, he casually explained that it was a book on how to brainwash your employees.

Not sure he read it honestly, but then again I'm not even sure the people who hand out these books actually believe its message.

I guess what I'm getting at is the corporate world is full of misanthropes.

While the notion of using a story as a framework for a message of corporate betterment probably didn't start with this book, it seems like it definitely gave it a bit more ground in popularity. It's a sugar pill meant to push about a page-worth of data down the throat of lower level management.

The issue I have with all these books is the same reason I couldn't stomach Ayn Rand's \"Atlas Shrugged.\" A fictional story is a great way to teach a lesson, or extol virtues and beliefs. It's rotten for proving that you're right. When you create the scenario you guarantee success for the avatars of your chosen methods. Everyone who disagrees becomes a straw man you can set ablaze. It's like CS Lewis saying there's a magic world through the wardrobe. It's FICTION! It doesn't prove a damn thing in and of itself.

Here's a spoiler for the book straight out of Wikipedia:

Play
Make Their Day
Be There [for Coworkers] (Often referred to as \"Be Present\" This is more to do with giving your full attention to a task or individual.)
Choose Your Attitude

What's funny is that most of the advice I've read in these sort of books just tell you to act like a civil, respectful human being. Being positive and trying to make your environment as good as it can be for your employees isn't really a feat of neurology. So what stops it from happening?

Well, it's easier not to. The well of positive energy is poisoned from above, not below. The example is set from a much higher point than the middle management this is aimed at. In a way it's sort of abrasive to have them throwing this book at underlings and saying, \"Here, get a good attitude!\" They themselves feel they don't need this attitude, the book is a pill for someone else's problem. The people with the power seem to feel they don't need to study anything at all, since their power is proof that they already know all they need to as is.

As proof of this, a friend of mine who saw the book mentioned that he got this book along with a write-up as his last job with ticketmaster. He of course did not read it, as being punished with a book on positive morale didn't sit well with him. The unwritten messsage of the book as its used in practice is, \"Have a good attitude or else!\"

It goes unread not because of its intended message, but because of the implied one.

Wikipedia has a counter-argument that sums it up far better than I could, so I'll end with it:

\"In his book Organization Theory: A Libertarian Perspective, anarchist Kevin Carson calls FISH! \"vile\" and a \"lesson from the powerful to the powerless\",adding:

To grasp just how presumptuous Fish! really is, just try a thought experiment: imagine management\u2019s reaction if the circumstances were reversed. Imagine the bosses\u2019 reaction if you and your coworkers matter-of-factly announced that, henceforth, you would be working at a slower pace for the same amount of money, or that you would be receiving a higher hourly wage. Imagine telling the boss \"you can\u2019t do anything about these changes, but you can choose to have a good attitude about them!\" My guess is your boss would demonstrate in short order that he does have control over events, and that it\u2019s not his attitude that has to be adjusted. That\u2019s because, while you may be powerless, your bosses most certainly are not.

This asymmetrical power relationship is implicit in Fish! Philosophy. And you\u2019d better believe that the people who push it are fully aware of their agenda. [...] They are the ones who do things. We are the ones that things are done to. Learn to enjoy it, or else. That\u2019s the message of Fish! Philosophy.\"

EDIT: The more I thought about it, the more my score dropped. I kept having \"wait a damn minute\" moments. It started out as a 3 and just slid downward. As one negative review pointed out, the book gives absolutely no consideration to dissent as a valuable part of office discourse.
\"Profile
K.D. Absolutely
1,820 reviews
November 4, 2011
Our company is using Fish! philosophy. I have been working for the past 27 years and all my previous three or four employers did not allow any of these: Halloween area decorations contest, global festival contest, monthly birthday celebrants dinner with the general manager, santacruzan (based on catholic religious festival), interest clubs (book club is one of these and I am one of the members and I will use Goodreads), etc. Honestly, I am not sure if they add value to the business (including the book club). But I can see that most of the employees are enjoying these and \"Have Fun at Work\" is part of the management philosophy that the company espouses so who am I to argue with that.

Because of our company book club, I am now in the look out for an appropriate books to read: one fiction and one non-fiction. I do not have any problem with the fiction because there are just too many available. The non-fiction is a different matter because most booklovers, at least most of my friends here in Goodreads, are not really into this. So, when I saw this hardbound book - pristine, clean and crispy - being sold for only P75, I bought it right away.

The fictional story revolves around Mary Jane, a mother whose husband just died so she has to support all by herself her two small children. She works as a manager in a fictional company called First Guarantee Financial. Because she works hard (as she is now the sole provider for her kids), her efforts are noticed and the company president assigns her to fix the operation on the third floor of the building. That operation is functioning so badly that it has earned the name: The Toxic Energy Dump.

One day, Mary Jane is walking and she heard a happy commotion - noise and laughters - from the direction of the market called Pike Place Fish where the fishmongers (salesclerks) are throwing the fishes, whole or parts, in the air. The buyers are enjoying the spectacle not only the throwing but also the full attention and friendly conversations they get from the salesclerks. That was how the idea of Fish! philosophy was born.

I remember my boss sent me a copy of the video before and I just brushed it aside thinking that we do not have anything to throw inside the office. The book explained other ways to have fun at work. It is only now that I understand exactly how can this work to boost morale, improve results and minimize resignations. Those decorating activities, the employees dancing inside the pantry, the ladies dressed up like Reina Elena walking in procession along the hallway, etc. are not to deviate their attention from work or to aim for a higher pay in the next annual salary increase. Those are, even how ironic they seem, to encourage them to be more productive. This book aims to tell the reader how this can be possible and I am stopping here so as not to spoil your fun.

My only comment is that the frame story is the suckiest story that I've ever read. It is mind-bugging (not mind-boggling). Having read so many fiction works, this one is like a bug, say a cockroach, that you want to step on until its intestines are spread on the floor. You have to step on it because the said cockroach can fly and it can go inside your ears and creep into your brain. That's how you'd feel reading that story. It is badly written that I felt insulted and afraid reading it. It seemed like the author thought that only stupid office people (or those who after reading the fairy tales while they were very young were not required by their schools to read another book) would have the interest to read his book.

Check the name and profiles of the 3 authors: Stephen C. Ludin, Ph.D. (a filmmaker, professor, speaker), Harry Paul (senior vice president), John Christensen (filmmaker, CEO, film producer). Not anyone of them had written a book prior to this yet!

Last night, I started reading the second book (yeah, this book is so successful it has a sequel!!!) and now there is the fourth author and he is -- a writer!

Yay, good thinking!
\"Profile
Trudy
136 reviews11 followers
July 28, 2009
I know it is a matter of perspective certainly, but I think a one star rating is missing the point of this book... It is absolutely not going to be winning any writing awards, but it contains lessons that I think we all need to be reminded of periodically. I always feel better when I read it and I always take something away from it. Quick read... an hour tops! Buy it for yourself, buy it for friends, buy it for coworkers... We can all benefit from the Fish philosophy!

1) Choose the attitude you bring to work.
2) Play. (Every job may not be fun, but we can choose to have fun doing it.)
3) Make their day (Engage customers - including them creates goodwill)
4) Be Present (Be aware of those around you and be fully available)
Eli
602 reviews47 followers
April 1, 2015
I gave this book one star only because Good Reads won't let me give it half a star. It was a work assignment. How do I loathe it, let me count the ways:

1. Abysmal writing. Fish was apparently written in a land where contractions seldom happen, and the dialogue reads like a 1950s industrial about the perils of poor hygiene.

2. The \"story.\" Lundin et. al. felt the need to tack a \"plot\" onto their corporate philosophy book: a plot that was thin, forced, and, with the implausible love story stuck in for us working gals reading it, insulting.

3. The vilification of dissent. The Fish Philosophy is presented as being so flawless and so delightful that no one could possibly object to it. And, indeed, the \"protagonist\" encounters no objections from her employees. What then can happen (it happened to my boss) is that managers who read the book and make their employees read it are unprepared for dissent. Legitimate concerns about the fundamental soundness and applicability of the philosophy are swept aside without acknowledgement. Dissent is seen not as vital to growth (which I believe it to be) but as trouble-making and \"not being a team player.\" The only appropriate response to the Fish Philosophy, in the Fish world, is complete acquiescence.

4. The co-option of message. The message I took from the Fish video is the importance of authenticity and individuality. The Pike's Place Fish Market is fun because each employee is encouraged to be their authentic selves, to contribute to the sense of fun in their own unique way. The fact that this inspiring message has been co-opted, in the book, into a worldwide message of corporate conformity and enforced \"fun\" imposed by the student-councilesque few on the unconsulted many sickens me.
\"Profile
David Sven
288 reviews473 followers
July 23, 2014
Read this for work. Easy and quick to read.

The Fish philosophy is modelled on the work culture of a fishmonger's at Seattle's Pike Place Markets.

Summarised
1. Choose your attitude
2. Play/Have fun (They threw fish around at the markets)
3. Be present (for customers and others generally)
4. Make their day


3 stars

\"Profile
Evan
1,071 reviews815 followers
October 27, 2011
A GR friend listed this, which reminded me that I \"owned\" a copy at one time. Actually what happened was this: My former employer was sending us office peons to a motivational retreat out in the country, which happened every other year or so to our great collective dread. Much forced teamwork joviality and irritating group exercises and presentations that reminded me of kindergarten ensued. The latest management fad of the week that was used to \"theme\" and structure one of these particular retreats was the \"Fish\" approach to management, based on the fish-tossing hijinks of the workers at the Pike Place Fish Market in Seattle. The workers at the fish market, we were told, loved their jobs and gained customer loyalty by engaging the consumers in their energetic hijinks. Somehow an entrepreneur wanting to make a lot of money by selling a mass market one-size-fits-all program to ever-gullible managers had the brainstorm of packaging this \"philosophy\" into paid seminars and a companion book (which this is). What I just told you about the fish market hijinks pretty much constitutes the philosophy. Of course it's inane, crass, irrelevant to workplace realities and ultimately condescending to workers who rightly realize that their intelligence is being insulted by yet another lumpen metaphoric \"lesson\" barely better than those suitable for the comprehension of Mr. Rogers' audience.

I was given one of these books at the retreat and told to read it. I skimmed it and immediately put it up for sale on Amazon--in much the same way I immediately threw into my office trash each Christmas the Russell Stover sampler box given to me as a gift in lieu of an actual raise or bonus.

In other words, take this fish and shove it!
\"Profile
Ravenskya
234 reviews36 followers
April 25, 2008
My boss gave me this book to read and tell her what I thought. My review here will be essentially what I told her.

The FISH concept is exactly that, a concept that has been heard before from countless speakers at every business conference you have attended. Chose your attitude, have some fun at work, pay attention to people, and be focused on the present. None of these are breakthrough concepts. The book itself is a quick read; I finished it on my lunch break after she gave it to me. Large font, large margins, and lots of wasted space make and already thin book even shorter.

The biggest problem with this book is that it is written to be motivational, but not exactly helpful. Most people will read this book, and be very excited about what they have read, wanting to run right back to work and start implementing the FISH philosophy. By the end of the week this enthusiasm will be gone because, unfortunately this book does not give you the knowledge or the skills to implement their theories. The character in the book is fictional, and the results she achieved by implementing this philosophy are just as fictional. I would have been much happier to have read about a company that actually DID implement this philosophy, how they did it, and the true results they achieved. Certainly reading that a fictional person implemented it and it worked phenomenally can be motivational, but reality works differently.

The flaws in the concept can be overcome, but the book itself does not help you to achieve this. The employees have to trust their management, the management has to both trust their employees and also have employees in place that can be trusted to want to do their job to the best of their ability. Also, you have to assume that the work that the employees are doing is actually value added work. In the day and age of lawsuits over everything, trying to add \"fun\" to the workplace can be a terrifying thing to management who has been trained over the years that anything out of the norm can result in a lawsuit of one type or another. The suggestion of beach balls and throwing footballs around the room (from the second book \"Fish Tales\") is any safety manager's nightmare.

In the end, this is a weakly written book about a philosophy that is motivational, but of more use in your personal life than the business world.
\"Profile
Adrianna
136 reviews143 followers
April 10, 2015
Fish is a business book written as a parable. Its purpose is coach its readers into a new way of carrying out their business environment in order to make employees more productive. It does so by enlightening us with less conventional methods of expressing ourselves at work.

In order for employees to be more productive, they need not experience work as a hum-drum experience. After all, who gives their all when they are bored and disengaged? Cliche as this may sound, Fish claims that passion in what we do for a living is of ultimate importance. The significance of feeling alive and purposeful is necessary. The Fish philosophy considers it imperative employees get to know each other, that they be exposed to events and celebrations in which they can share with one another, and that some fun be brought into their work life. Some of the methods discussed are interest clubs such as book clubs, holiday celebrations, festivals, contests, birthday hurrah's, trips, winning a dinner with the boss, etc. These methods and others, are used as motivators for higher achievement at work.

Although I have never personally worked for a company that avails itself to the Fish philosophy, I do know of companies that have implemented Fish techniques with great success. I have also spoken to people who claim the Fish philosophy has made a difference as to how they personally approach their jobs.

For my part, I can only imagine (and this is simply a personal opinion), that employees who have a sense of belonging, who are encouraged to share with co-workers, feel they are a part of something bigger, and propelled to participate and voice their opinions, will experience a greater sense satisfaction in their work place. Thus making them more motivated. Which could serve to raise employee self-esteem and moral. I can see how this school of thought, if implemented properly, could provide employees with a more effective work environment.

Before closing off, I would like to clear something up about Fish. There have been some negative reviews. Many of them state what a horrible \u201cstory\u201d Fish is. Fish is NOT a story. It is a parable used to coach it\u2019s readers as to the concept of running a business with greater impact by using unconventional methods. It is not a fictional read for entertainment purposes.

I gave Fish 3 stars.
\"Profile
Danelley
211 reviews10 followers
February 12, 2009
I got called in as a temp today, and inbetween breaks of answering phones, I noticed this book sitting in the office and I picked it up and read it. It's short and sweet and to the point, and a REALLY good book. It reminded me a lot of Victor Frankl's book Man's Search for Happiness, how even when our freedoms are taken away, we always have the freedom to choose our attitude toward things and events. This applies the choice of attitude to the workplace. Maybe you have a job that really sucks. This book will teach you how to have more fun at work, how to change things from being a toxic environment to a happier environment. And people will want to be around you when you're not moping around or making excuses! Can you believe it? Anyway, good book, funny and a really quick read.
\"Profile
Olivia Bruns
18 reviews
April 10, 2020
Even though the book was boring at first it is really good when one reads till the end. Plus the end is so good!!!!!
\"Profile
Ravi Gangwani
210 reviews104 followers
January 10, 2022
Started okay but just went very rosy towards the end \u2026 A friend gave it me and for a change I read it as it was very quick read and I needed a small break from heavy science non-fiction\u2026 It is just for beginners because as you grow old you eventually know all the substances told here and even see some reflections of your life in it.
Still generous 3 star because such books could help some people to make their lives better.
Ashish
4 reviews27 followers
July 24, 2016
I don't want to be too critical of this book. After all, it's just a damn parable. I was surprised that this book was actually recommended by entrepreneurs and bosses to boost their employees' morale. HAHA! The way this book delivers its message is tad unrealistic, even for a parable. I understand the message that the book was trying to deliver was a noble one; get rid of \"toxic energy\" in the workplace. To achieve that purpose, the main character, Mary Jane took help from fishmongers who had a positive attitude in a fish market nearby. The four main things Mary learnt from those fishmongers were:

1. Choose a positive attitude at workplace
2. Have fun in work. Play a little.
3. Engage with your customers. Have fun with them as well
4. Stay focused. Always be \"present\" while listening to problems of customers, friends or family members.

That's acceptable. However, Mary Jane and all the other employees in the book treated the fishmongers as omniscient. The ending was even more extreme. Mary got so inspired by one of the fishmongers that she decided to marry him. This forced romance made the ending hideous.
\"Profile
Anna Piranha
216 reviews5 followers
July 6, 2008
Could have been a pamphlet. I was conscripted to read this for work some time ago. Essentially, the 'author' advises that if you hate your job, well you should just stop doing that. O RLY? Be present, play, something something. I never thought anything could suck the joy out of reading for me. Reading self help business books full of oversimplified advice has actually done what even Jude The Obscure with miserable love and suicidal children could not. KUDOS, sanctimonious buttmunch!
\"Profile
Tiffany Tyler
684 reviews97 followers
December 7, 2016
This has a few ideas that I'll definitely implement at work. It's a nice, quick read that I would recommend to anyone that is looking to change the culture at their workplace.
\"Profile
Hannah Ross
25 reviews3 followers
December 3, 2020
Required reading for work. It was so bad. Only putting it on here so it will count towards my 2020 Reading Challenge.
\"Profile
Hoora
37 reviews38 followers
November 3, 2020
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\"Profile
Paige Kennedy
19 reviews3 followers
May 31, 2023
I found this very grating. Not sure if I should give this a 1 or a 1.5.
Rebecca Stclair
7 reviews1 follower
September 7, 2022
Okay so a bit of a weird one for me to have read. This book was written for Manager's in order to boost morale in the workplace. My dad suggested that I read it to see if I could apply any of the advice to my own life... and it actually had some fantastic advice! The story... not great, but that's not its purpose. It's lessons are one's I will constantly be working to apply into my life: choose your attitude, play, try to make someone's day, and be present!
This entire review has been hidden because of spoilers.
\"Profile
Mindy Reads
264 reviews61 followers
February 18, 2016
We had to read this book for work. Although some of the ideology in this \"self help\" book could be useful (mainly to the companies who want to get the most out of their employees), it is extremely disheartening to read this book as someone who has suffers from mental health issues and who also tends to get wrapped up in work. My main issue with this book is that it presumes that anyone who isn't a go getter, isn't happy all the time, isn't 100% dedicated to the job, must be in a rut and they need to be fixed before their attitude spreads to everyone else in the office.

The first step, Choose Your Attitude, presumes that just deciding to have a change in attitude is an option for everyone. It's simply not true. Personally, I cannot control my mood and although I can try to not let it affect my work, it isn't always possible.

The second step, Play, was full of ridiculous suggestions. I.E. 'Post signs saying, THIS IS A PLAYGROUND. WATCH OUT FOR ADULT CHILDREN.' 'Small lights to turn on when it is time to lighten up a bit or when you have a good idea.' Really? Really.

The third step, Make Their Day, was my favorite, but it isn't without its own faults. As someone who works directly with the clients, I always try to make their day. Many of my clients only get out of the house when I come to pick them up, I want them to be happy about being out and about. I avoid highways, I try to take a scenic route. I spend time talking to them and asking questions. It's important to me to make sure they are happy. The downside to this is that I often feel like the bad guy if I have to save no to them, I feel guilty anytime things don't run smoothly because I'm trying to do so much for others that someone else falls by the way side. Yes, I want my clients to be happy and I want them to be satisfied with my service, but at what cost? If I were to dedicate myself to the level to which this book seems to think is necessary, my personal life and my mental health would deteriorate.

The last step, Be Present, once again I feel if that this level of presence isn't good for the employees (but it's great for the company). If you need a break, TAKE A BREAK. You need to take care of yourself first.

TL;DR This book is about increasing productivity and making money for your boss. Don't sacrifice your personal life and mental health by going above and beyond the job you were hired to do. Yes, it's great if you enjoy your work and do it well, but remember to take care of yourself first.
\"Profile
Ron
121 reviews
October 2, 2011
I really liked this book when I first bought it, in 2001. Back then, I was a young and idealistic 23-year-old, so I pretty much assumed that a corporate culture could be changed by smiling and being nice to the customers. Of course, I've since learned that it's not nearly that easy. The book's message is simple enough; it's a cross between the Serenity Prayer (don't dwell on what you can't change) and the Franklin or Eleanor Roosevelt quote to \"do what you can with what you have where you are.\"

The book's parable is simple enough to not alienate the reader, but there are many times when it clearly takes place in an ideal world; the only people who don't appreciate and embrace the Fish Philosophy are those who haven't heard it yet. Once the main character introduces the Philosophy to her department, everything gets better automatically.

One place where this book is sorely lacking is in suggesting how to implement the Fish Philosophy in one's workplace. Basically, they just say that employees have to choose to be happy and productive, and they will be. The book doesn't provide any advice to managers for improving the environment, or leading the way by accentuating the positive, or rethinking business processes so employees don't waste time on pointless tasks; just Choose Your Attitude(tm) and it'll all take care of itself.

Basically, this book is best suited to optimists, people who already come to work in a good mood no matter what. Those who feel justified in their disgruntlement will just see this as another attempt by management to avoid addressing their own problems. This book could be used in a bigger program, however, wherein managers are taught how to demonstrate, encourage, and reward positive attitudes and exceptional customer service.
\"Profile
Ant\u00f3nio Ganh\u00e3o
Author\u00a02 books28 followers
Read
November 11, 2014
Este ano recebi o livro \u201cFish, uma nova cultura na empresa.\u201d Desta feita, os tr\u00eas simp\u00e1ticos ratinhos (Quem Mexeu no Meu Queijo?) deram lugar a peixes voadores lan\u00e7ados atrav\u00e9s do mercado mais famoso do mundo. Encontramo-nos novamente no dom\u00ednio da par\u00e1bola \u2013 o que parece ser uma f\u00f3rmula recorrente dos livros de autoajuda dedicados \u00e0 gest\u00e3o empresarial. Em Fish permanecemos no universo das mensagens simples: n\u00e3o podemos escolher o melhor emprego do mundo, mas podemos assumir a melhor atitude do mundo.

Ler mais no Das Letras
\"Profile
Carol
1,242 reviews
August 1, 2016
My company works with the Fish principles, and so I believe they will start rolling the book out to employees soon. I can see how the four principles would help to have better energy at work. But you do need all the company to know them, and all of them on board. The principles are fine, a bit obvious if you will, but there's a good explanation behind them.
But the way it was told, with Mary Jane's story just sucks. I mean, I would have rather have a more theoretical book, than having a shitty story, badly told, and with very fake dialogues. It felt patronising, like I was some dull office worker that knew nothing better than sulk. It annoyed me.
\"Profile
Lisa
293 reviews7 followers
August 27, 2009
Fish! A simplistic yet overbearing, cloying, smiley-fish face concept guaranteed to annoy, yet not challenge, any employee forced to read it. And there's absolutely no getting around the immediate reaction to all things Fish: is this about Jesus Christ? It isn't, it's about soulful fish-flingers from Seattle leading lives of great fulfillment that we should all envy. Why? Because they choose happiness. Like we all should. All of us. People from all walks of life. From the humble to the mighty. In our jobs and in our lives. Be happy at work or leave. Shit or get off the pot. Fish or cut bait.
\"Profile
Scott Smith
22 reviews13 followers
September 14, 2009
I've been dipping into some management books with the new job and since this one has been on my shelf forever (and it's short) I gave it a read. It's a little simplistic (and honestly reads a little too much like a kids' book at times), but the maxims it uses (Choose Your Attitude, Be Present, Make Their Day, Play) are smart. Of course, figuring out how to implement them is the hard part, and the book doesn't offer much in the way of guiding you on that score.
\"Profile
Stephanie
23 reviews
July 10, 2015
A generic alagory with unrealistic characters and story line. The intent was genuine enough, everyone would love to work in an enjoyable environment. However, a fish monger who likes to throw fish isn't a character that people in an office environment can relate to. While the point of the book was to help employees find their \"ah ha\" moment and change their attitude, the book fell flat. It had good advice, but I've read better.
Jbass
3 reviews
September 22, 2007
yes I read this. the book's point is great-- the book itself (the supposed story) SUCKS BALLS. this book could have been a one page handout, with five bullet points. good thing it only took an hour or two to read.
\"Profile
Cheryl
Author\u00a02 books87 followers
July 3, 2011
Loved the concept, hated the writing. It did, however, make me want to go work at a fish market.
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", + "page_last_modified": "" + }, + { + "page_name": "Stanley Fish - Wikipedia", + "page_url": "https://en.wikipedia.org/wiki/Stanley_Fish", + "page_snippet": "Stanley Eugene Fish (born April 19, 1938) is an American literary theorist, legal scholar, author and public intellectual. He is currently the Floersheimer Distinguished Visiting Professor of Law at Yeshiva University's Benjamin N. Cardozo School of Law in New York City.Stanley Eugene Fish (born April 19, 1938) is an American literary theorist, legal scholar, author and public intellectual. He is currently the Floersheimer Distinguished Visiting Professor of Law at Yeshiva University's Benjamin N. Cardozo School of Law in New York City. Fish has previously served as the Davidson-Kahn Distinguished University Professor of Humanities and a professor of law at Florida International University and is dean emeritus of the College of Liberal Arts and Sciences at the University of Illinois at Chicago. Nussbaum appropriates Rawls's critique of the insufficiencies of Utilitarianism, showing that a rational person will consistently prefer a system of justice that acknowledges boundaries between separate persons rather than relying on the aggregation of the sum total of desires. \"This\", she claims, \"is altogether different from rhetorical manipulation.\" Camille Paglia, author of Sexual Personae and public intellectual, denounced Fish as a \"totalitarian Tinkerbell,\" charging him with hypocrisy for lecturing about multiculturalism from the perspective of a tenured professor at the homogeneous and sheltered ivory tower of Duke. The Living Temple: George Herbert and Catechizing. Berkeley, CA: U of California P, 1978. Is There a Text in This Class? The Authority of Interpretive Communities. Cambridge, MA: Harvard UP, 1980. Is There a Text in This Class? The Authority of Interpretive Communities. Cambridge, MA: Harvard UP, 1980. ISBN 0-674-46726-4 (10).", + "page_result": "\n\n\n\nStanley Fish - Wikipedia\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJump to content\n
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Stanley Fish

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American literary theorist, legal scholar, author and public intellectual (born 1938)
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Stanley Eugene Fish
Born (1938-04-19) April 19, 1938 (age 85)
Providence, Rhode Island
Occupations
  • Literary theorist
  • legal scholar
  • author
  • professor
SpouseJane Tompkins
Academic background
Education
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\n

Stanley Eugene Fish (born April 19, 1938) is an American literary theorist, legal scholar, author and public intellectual. He is currently the Floersheimer Distinguished Visiting Professor of Law at Yeshiva University's Benjamin N. Cardozo School of Law in New York City.[1] Fish has previously served as the Davidson-Kahn Distinguished University Professor of Humanities and a professor of law at Florida International University and is dean emeritus of the College of Liberal Arts and Sciences at the University of Illinois at Chicago.\n

Fish is associated with postmodernism, although he views himself instead as an advocate of anti-foundationalism.[2] He is also viewed as having influenced the rise and development of reader-response theory.\n

During his career he has also taught at the Cardozo School of Law, University of California, Berkeley, Johns Hopkins University, The University of Pennsylvania, Yale Law School, Columbia University, The John Marshall Law School, and Duke University.\n

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Early life[edit]

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Fish was born in Providence, Rhode Island.[3] He was raised Jewish.[4] His father, an immigrant from Poland, was a plumber and contractor who made it a priority for his son to get a university education.[5][4] Fish became the first member of his family to attend college in the US, earning a B.A. from the University of Pennsylvania in 1959 and an M.A. from Yale University in 1960.[6][7] He completed his Ph.D. in 1962, also at Yale University.[6]\n

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Academic career[edit]

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Fish taught English at the University of California at Berkeley and Johns Hopkins University before serving as Arts and Sciences Professor of English and professor of law at Duke University from 1986 to 1998. From 1999 to 2004, he was dean of the College of Liberal Arts and Sciences at the University of Illinois at Chicago, and he served as distinguished visiting professor at the John Marshall Law School from 2000 until 2002.[6] Fish also held joint appointments in the Departments of Political Science and Criminal Justice and was the chairman of the Religious Studies Committee.[8]\n

During his tenure there, he recruited professors respected in the academic community, and attracted attention to the college.[9] After resigning as dean in a high-level dispute with the state of Illinois over funding UIC,[10] Fish spent a year teaching in the Department of English. The Institute for the Humanities at UIC named a lecture series in his honor, which is still ongoing.[11] In June 2005, he accepted the position of Davidson-Kahn Distinguished University Professor of Humanities and Law at Florida International University, teaching in the FIU College of Law.\n

In November 2010 he joined the board of visitors of Ralston College, a start-up institution in Savannah, Georgia.[12] He has also been a Fellow of the American Academy of Arts and Sciences since 1985.[13]\n

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Milton[edit]

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Fish started his career as a medievalist. His first book, published by Yale University Press in 1965, was on the late-medieval/early-Renaissance poet John Skelton. Fish explains in his partly biographical essay, \"Milton, Thou Shouldst be Living at this Hour\" (published in There's No Such Thing as Free Speech . . . And It's a Good Thing, Too), that he came to Milton by accident. In 1963, the same year that Fish started as an assistant professor at the University of California, Berkeley its resident Miltonist, Constantinos A. Patrides, received a grant. The chair of the department asked Fish to teach the Milton course, notwithstanding the fact that the young professor \"had never — either as an undergraduate or in graduate school — taken a Milton course\" (269). The eventual result was Surprised by Sin: The Reader in Paradise Lost (1967; rpt. 1997). Fish's 2001 book, How Milton Works, reflects five decades' worth of his scholarship on Milton. About this book, academic and critic John Mullan disagrees with Fish's interpretation that:\n

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Our every likely value is defeated by his poetry. His book needs to presume that we find Milton's beliefs, and even more the sheer force of those beliefs, inimical. It never occurs to Fish that the ever-abused \"reader\" might share any values with Milton\u2026 Even when he has a point, Fish is wrestling Milton to his cause. There is no room to consider that Milton's poetry might be wise about human weakness, and that Paradise Lost, for instance, might be more notable for its sense of tragedy than for its doctrinal correctness.[14]

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Interpretive communities[edit]

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Fish is best known for his analysis of interpretive communities — an offshoot of reader-response criticism. His work in this field examines how the interpretation of a text is dependent upon each reader's own subjective experience in one or more communities, each of which is defined as a 'community' by a distinct epistemology. For Fish, a large part of what renders a reader's subjective experience valuable \u2014 that is, why it may be considered \"constrained\" as opposed to an uncontrolled and idiosyncratic assertion of the self \u2014 comes from a concept native to the field of linguistics called linguistic competence.\n

In Fish's source the term is explained as \"the idea that it is possible to characterize a linguistic system that every speaker shares.\"[15] In the context of literary criticism, he uses this concept to argue that a reader's approach to a text is not completely subjective, and that an internalized understanding of language shared by the native speakers of that given language makes possible the creation of normative boundaries for one's experience with language.[citation needed]\n

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Fish and university politics[edit]

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Fish has written extensively on the politics of the university, having taken positions supporting campus speech codes and criticizing political statements by universities or faculty bodies on matters outside their professional areas of expertise.[16]\n

He argued in January 2008 on his New York Times-syndicated blog that the humanities are of no instrumental value, but have only intrinsic worth. He explains, \"To the question 'of what use are the humanities?', the only honest answer is none whatsoever. And it is an answer that brings honor to its subject. Justification, after all, confers value on an activity from a perspective outside its performance. An activity that cannot be justified is an activity that refuses to regard itself as instrumental to some larger good. The humanities are their own good. There is nothing more to say, and anything that is said diminishes the object of its supposed praise.\"[17]\n

Fish has lectured across the US at many universities and colleges including Florida Atlantic University, Brown University, the University of Pennsylvania, Harvard University, University of Toronto, Columbia University, the University of Vermont, the University of Georgia, the University of Louisville, San Diego State University, the University of Kentucky, Bates College, the University of Central Florida, the University of West Florida, and the Benjamin N. Cardozo School of Law.[citation needed]\n

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Fish as university politician[edit]

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As chair of the Duke English department from 1986 to 1992, Fish attracted attention and controversy. Fish, according to Lingua Franca, used \"shameless\u2014and in academe unheard-of\u2014entrepreneurial gusto\" to take \"a respectable but staid Southern English department and transform it into the professional powerhouse of the day\", in part through the payment of lavish salaries. His time at Duke saw comparatively quite light undergraduate and graduate coursework requirements for students, matched by their heavy graduate teaching requirements. This permitted professors to reduce their own teaching. In April 1992, near the end of Fish's time as department chair, an external review committee considered evidence that the English curriculum had become \"a hodgepodge of uncoordinated offerings\", lacking in \"broad foundational courses\" or faculty planning. The department's dissipating prominence in the 1990s was featured on the front page of The New York Times.[18]\n

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Criticisms of his work[edit]

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As a frequent contributor to The New York Times[19] and The Wall Street Journal editorial page, Fish has been the target of wide-ranging criticism.\n

Writing in Slate magazine, Judith Shulevitz reported that not only does Fish openly proclaim himself \"unprincipled\" but also rejects wholesale the concepts of \"fairness, impartiality, reasonableness.\" To Fish, \"ideas have no consequences.\" For taking this stance, Shulevitz characterizes Fish as \"not the unprincipled relativist he's accused of being. He's something worse. He's a fatalist.\"[20]\n

\nLikewise, among academics, Fish has endured vigorous criticism. The conservative R. V. Young writes,

Because his general understanding of human nature and of the human condition is false, Fish fails in the specific task of a university scholar, which requires that learning be placed in the service of truth. And this, finally, is the critical issue in the contemporary university of which Stanley Fish is a typical representative: sophistry renders truth itself equivocal and deprives scholarly learning of its reason for being... . His brash disdain of principle and his embrace of sophistry reveal the hollowness hidden at the heart of the current academic enterprise.[21]

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Terry Eagleton, a prominent British Marxist,[22] excoriates Fish's \"discreditable epistemology\" as \"sinister\". According to Eagleton, \"Like almost all diatribes against universalism, Fish's critique of universalism has its own rigid universals: the priority at all times and places of sectoral interests, the permanence of conflict, the a priori status of belief systems, the rhetorical character of truth, the fact that all apparent openness is secretly closure, and the like.\" Of Fish's attempt to co-opt the critiques leveled against him, Eagleton responds, \"The felicitous upshot is that nobody can ever criticise Fish, since if their criticisms are intelligible to him, they belong to his cultural game and are thus not really criticisms at all; and if they are not intelligible, they belong to some other set of conventions entirely and are therefore irrelevant.\"[23]\n

In the essay \"Sophistry about Conventions\", philosopher Martha Nussbaum argues that Fish's theoretical views are based on \"extreme relativism and even radical subjectivism.\" Discounting his work as nothing more than sophistry, Nussbaum claims that Fish \"relies on the regulative principle of non-contradiction in order to adjudicate between competing principles\", thereby relying on normative standards of argumentation even as he argues against them. Offering an alternative, Nussbaum cites John Rawls's work in A Theory of Justice to highlight \"an example of a rational argument; it can be said to yield, in a perfectly recognizable sense, ethical truth.\" Nussbaum appropriates Rawls's critique of the insufficiencies of Utilitarianism, showing that a rational person will consistently prefer a system of justice that acknowledges boundaries between separate persons rather than relying on the aggregation of the sum total of desires. \"This\", she claims, \"is altogether different from rhetorical manipulation.\"[24]\n

Camille Paglia, author of Sexual Personae and public intellectual, denounced Fish as a \"totalitarian Tinkerbell,\" charging him with hypocrisy for lecturing about multiculturalism from the perspective of a tenured professor at the homogeneous and sheltered ivory tower of Duke.[25]\n

David Hirsch, a critic of post-structuralist influences on hermeneutics, censured Fish for \"lapses in logical rigor\" and \"carelessness toward rhetorical precision.\" In an examination of Fish's arguments, Hirsch attempts to demonstrate that \"not only was a restoration of New Critical methods unnecessary, but that Fish himself had not managed to rid himself of the shackles of New Critical theory.\" Hirsch compares Fish's work to Penelope's loom in the Odyssey, stating, \"what one critic weaves by day, another unweaves by night.\" \"Nor,\" he writes, \"does this weaving and unweaving constitute a dialectic, since no forward movement takes place.\" Ultimately, Hirsch sees Fish as left to \"wander in his own Elysian fields, hopelessly alienated from art, from truth, and from humanity.\"[26]\n

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Personal life[edit]

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He is married to literary critic Jane Tompkins.[27]\n

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Literary references[edit]

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Stanley Fish has been parodied in two novels by David Lodge in which he appears as \"Morris Zapp\".[14]\n

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Awards[edit]

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Fish received the PEN/Diamonstein-Spielvogel Award for the Art of the Essay in 1994 for There's No Such Thing As Free Speech, and it's a Good Thing, Too.\n

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Bibliography[edit]

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Primary works by Fish[edit]

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  • John Skelton's Poetry. New Haven, CT: Yale UP, 1965.
    • \n
  • Surprised by Sin: The Reader in Paradise Lost. Cambridge, MA: Harvard UP, 1967. ISBN 0-674-85747-X (10). ISBN 978-0-674-85747-6 (13).
    • \n
  • Self-Consuming Artifacts: The Experience of Seventeenth-Century Literature. Berkeley, CA: U of California P, 1972.
    • \n
  • \"Interpreting the Variorum.\" Critical Inquiry (1976).
    • \n
  • \"Why We Can't All Just Get Along.\" First Things (1996).
    • \n
  • The Living Temple: George Herbert and Catechizing. Berkeley, CA: U of California P, 1978.
    • \n
  • Is There a Text in This Class? The Authority of Interpretive Communities. Cambridge, MA: Harvard UP, 1980. ISBN 0-674-46726-4 (10). ISBN 978-0-674-46726-2 (13).
    • \n
  • Doing What Comes Naturally: Change, Rhetoric, and the Practice of Theory in Literary and Legal Studies. Durham, NC: Duke UP, 1989.
    • \n
  • Professional Correctness: Literary Studies and Political Change. Cambridge, MA: Harvard U P, 1999.
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  • The Trouble with Principle. Cambridge, MA: Harvard UP, 1999.
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  • How Milton Works. Cambridge, MA: Harvard UP, 2001.
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  • Save The World on Your Own Time Oxford: Oxford University Press, 2008.
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  • The Fugitive in Flight: Faith, Liberalism, and Law in a Classic TV Show. Philadelphia, PA: University of Pennsylvania Press, 2010.
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  • How to Write a Sentence: And How to Read One. New York, NY: HarperCollins Publishers, 2011.
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  • Versions of Antihumanism: Milton and Others. Cambridge: Cambridge University Press, 2012.
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  • [1]*Versions of Academic Freedom: From Professionalism to Revolution. Chicago, IL: University of Chicago Press, 2014. ISBN 978-0-226-06431-4.
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  • Winning Arguments: What Works and Doesn't Work in Politics, the Bedroom, the Courtroom, and the Classroom. New York, NY: HarperCollins, 2016. ISBN 978-0-062-22665-5.
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  • The First: How to Think About Hate Speech, Campus Speech, Religious Speech, Fake News, Post-Truth, and Donald Trump. Atria/One Signal Publishers. 2019 ISBN 9781982115241.
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Collections of works by Fish[edit]

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  • There's No Such Thing As Free Speech, and it's a Good Thing, Too. New York: Oxford UP, 1994.
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The title essay and an additional essay, \"Jerry Falwell's Mother,\" focus on free speech issues. In the latter piece, Fish argues that, if one has some answer in mind to the question \"what is free speech good for?\" along the lines of \"in the free and open clash of viewpoints the truth can more readily be known,\" then it makes no sense to defend deliberate malicious libel (such as that which was at issue in the U.S. Supreme Court case of Hustler Magazine v. Falwell) in the name of \"free speech.\"
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  • The Stanley Fish Reader. Ed. H. Aram Veeser. London: Blackwell Publishers, 1999.
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  • Think Again: Contrarian Reflections on Life, Culture, Politics, Religion, Law, and Education, Princeton, (2015), ISBN 9780691167718
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See also[edit]

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Notes and references[edit]

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    \n
  1. ^ \"Stanley Fish\". Benjamin N. Cardozo School of Law. 2013. Retrieved November 1, 2015.\n
    2. \n
  2. ^ Baldacchino, Joseph. Humanitas. \"Two Kinds of Criticism: Reflective Self-Scrutiny vs. Impulsive Self-Validation\" Archived May 15, 2008, at the Wayback Machine\n
    3. \n
  3. ^ \"Guide to the Stanley Fish Papers\". Online Archive of California. Retrieved August 25, 2013.\n
    4. \n
  4. ^ a b McLane, Maureen (March 21, 1999). \"Stanley Fish: Paradox 101\". Chicago Tribune. Retrieved August 25, 2013.\n
    5. \n
  5. ^ Fish, Stanley (November 2, 2008). \"Max the Plumber\". Opinionator. The New York Times. Retrieved March 31, 2021.\n
    6. \n
  6. ^ a b c \"Stanley Fish\". FIU Law. Retrieved March 31, 2021.\n
    7. \n
  7. ^ The Journal of Blacks In Higher Education No. 30 (Winter, 2000-2001), pp. 44-46. \"Stanley Fish Reels in a School of Black Scholars\"\n
    8. \n
  8. ^ Lynn, Andrea (October 6, 2004). \"Experts in the humanities to discuss future of their discipline\". News Bureau. University of Illinois at Urbana-Champaign. Archived from the original on September 7, 2008. Retrieved August 25, 2013.\n
    9. \n
  9. ^ Jaschik, Scott (February 11, 2005). \"Life After Stanley\". Inside Higher Ed. Archived from the original on May 5, 2006.\n
    10. \n
  10. ^ \"Privatizing the Public\". Invisible Adjunct. October 31, 2003. Archived from the original on December 18, 2003.\n
    11. \n
  11. ^ \"The Stanley Fish Lecture\". University of Illinois at Chicago. April 13, 2007. Archived from the original on April 27, 2007.\n
    12. \n
  12. ^ \"Collegium Ralstonianum apud Savannenses - Home\". Ralston.ac. Retrieved August 25, 2013.\n
    13. \n
  13. ^ \"List of Active Members by Class\" (PDF). American Academy of Arts & Sciences. November 12, 2012. Archived from the original (PDF) on October 5, 2011. Retrieved August 25, 2013.\n
    14. \n
  14. ^ a b Mullan, John (August 4, 2001). \"Satanic majesties\". The Guardian. Retrieved April 18, 2023.\n
    15. \n
  15. ^ Wardaugh, Ronald. Reading: a Linguistic Perspective. University of Michigan: Harcourt, Brace & World, Inc., 1969. 36, 60.\n
    16. \n
  16. ^ Fish, Stanley. \u201cProfessors, Stop Opining About Trump.\u201d The New York Times, The New York Times, 16 July 2016, www.nytimes.com/2016/07/17/opinion/sunday/professors-stop-opining-about-trump.html.\n
    17. \n
  17. ^ Fish, Stanley. The New York Times. \"Will the Humanities Save Us?\", January 6, 2008.\n
    18. \n
  18. ^ \"The Department that Fell to Earth\". Linguafranca.mirror.theinfo.org. Retrieved August 25, 2013.\n
    19. \n
  19. ^ New York Times: Stanley Fish Archived November 7, 2006, at the Wayback Machine, nytimes.com; accessed January 11, 2018.\n
    20. \n
  20. ^ Slate. The Indefensible Stanley Fish, slate.com; accessed January 11, 2018.\n
    21. \n
  21. ^ R.V. Young Modern Age, encyclopedia.com; accessed January 11, 2018.\n
    22. \n
  22. ^ The Independent.\"Terry Eagleton: Class Warrior.\"\n
    23. \n
  23. ^ Eagleton, Terry. London Review of Books. \"The Estate Agent\"; accessed January 11, 2018.\n
    24. \n
  24. ^ Nussbaum, Martha C. Love's Knowledge. \"Sophistry About Conventions\", New York: Oxford University Press, 1990. pp. 220-29.\n
    25. \n
  25. ^ Gifts of Speech — Camille Paglia, gos.sbc.edu; accessed January 11, 2018.\n
    26. \n
  26. ^ Hirsch, David H. The Deconstruction of Literature: Criticism after Auschwitz. Hanover, New Hampshire: University Press of New England, 1991. pp. 4, 22–28, 68.\n
    27. \n
  27. ^ \"Former dean at UIC to leave\"\n
    28. \n
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Further reading[edit]

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  • Robertson, Michael. Stanley Fish on Philosophy, Politics and Law. Cambridge University Press, 2014
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  • Olson, Gary A. Stanley Fish, America's Enfant Terrible: The Authorized Biography. Carbondale: SIU P, 2016.
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  • Olson, Gary A. Justifying Belief: Stanley Fish and the Work of Rhetoric. Albany: SUNY P, 2002.
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  • Postmodern Sophistry: Stanley Fish and the Critical Enterprise. Ed. Gary Olson and Lynn Worsham. Albany, NY: SUNY P, 2004.
    • \n
  • Owen, J. Judd. Religion and the Demise of Liberal Rationalism. Chapters 6–8 and \"Appendix: A Reply to Stanley Fish.\" University of Chicago Press, 2001.
    • \n
  • Perez-Firmat, Gustavo: \u201cInterpretive Assumptions and Interpreted Texts: On a Poem by Stanley Fish,\u201d Essays in Literature, 11 (1984), 145–52.
    • \n
  • Lang, Chris \"The Reader-Response Theory of Stanley Fish\"[2]
    • \n
  • Landa, Jos\u00e9 \u00c1ngel Garc\u00eda \"Stanley E. Fish's Speech Acts\"[3]
    • \n
  • Pierre Schlag, \"Fish v. Zapp--The Case of the Relatively Autonomous Self,\" 76 Georgetown Law Journal 37 (1988)
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Retrieved from \"https://en.wikipedia.org/w/index.php?title=Stanley_Fish&oldid=1196303210\"
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\n\n\n\n", + "page_last_modified": " Thu, 21 Mar 2024 18:14:26 GMT" + }, + { + "page_name": "Fish: A Proven Way to Boost Morale and Improve Results: Stephen ...", + "page_url": "https://www.amazon.com/Fish-Proven-Morale-Improve-Results/dp/0786866020", + "page_snippet": "In Fish! the heroine, Mary Jane ... of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger ...In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a \"toxic energy dump.\" Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Kenneth Blanchard, co-author of The One Minute Manager. Harry is co-author of six internationally best-selling business books including FISH! A Proven Way to Boost Morale and Improve Results, which is one of the best selling business books of all time. His latest book is Who Kidnapped Excellence? Through the story of the fishmongers at Pike Place, the authors illustrate the power of positive attitudes, creativity, and teamwork in achieving remarkable results. The fishmongers' infectious energy and commitment to their work are truly inspiring, and I found myself thinking about their lessons long after I finished the book. Another aspect of Fish! that I appreciated was its accessibility. The book is written in a straightforward and engaging style that makes it easy to read and apply the lessons to one's own life. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom. ... The Amazon Book Review Book recommendations, author interviews, editors' picks, and more. Read it now. This item: Fish: A Proven Way to Boost Morale and Improve Results", + "page_result": "\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n \n\n\n\n\n\n \n\n\n \n\n\n\n\n\n\n \n\n \n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n \n \n \n\n \n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n \n\n\n \n\n\n\n\n\n\n \n\n \n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n \n\n \n \n \n\n\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n \n \n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n \n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n \n\n \n\n\n\n \n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n \n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n \n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n\n\n\n \n \n\n \n \n \n\n\n\n\n\n \n\n\n\n\n\n \n \n\n\n \n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n \n \n \n\n\n\n\n\n \n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n \n \n \n \n \n \n\n\n \n \n \n \n \n \n\n\n\n\n\n\n\n\n \n \n \n\n\n\n\n\n\n\nFish: A Proven Way to Boost Morale and Improve Results: Stephen C. Lundin, Harry Paul, John Christensen, Ken Blanchard: 9780786866021: Amazon.com: Books\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
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Fish: A Proven Way to Boost Morale and Improve Results Hardcover \u2013 March 8, 2000

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by \n\t\t Stephen C. Lundin \n \t\t\t(Author), \n \t \n\t \n\t\t Harry Paul \n \t\t\t(Author), \n \t \n\t \n\t\t John Christensen \n \t\t\t(Author), \n \t \n\t \n\t\t Ken Blanchard \n \t\t\t(Foreword) \n \t \n\t \n & \n 1\n more
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\n \n 4.6 4.6 out of 5 stars \n\n 3,554 ratings \n \n\n
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Fish!: A Proven Way to Boost Morale and Improve Results
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Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers.

In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattle's very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace.

Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
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Previous page
  1. Print length
    110 pages
  2. Language
    English
  3. Publisher
    Hyperion
  4. Publication date
    March 8, 2000
  6. Dimensions
    5.5 x 8.25 inches
  7. ISBN-10
    9780786866021
  8. ISBN-13
    978-0786866021
  9. See all details
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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
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Editorial Reviews

Amazon.com Review

Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a \"toxic energy dump.\" Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as \"Choose Your Attitude,\" \"Make Their Day,\" and \"Be Present\"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards

About the Author

Stephen C. Lundin, Ph.D., is a filmmaker, graduate business school professor, and professional speaker. He runs a corporate membership seminar series as part of the Institute for Management Studies and leads the Institute for Creativity and Innovation at the University of St. Thomas in Minneapolis. He lives in Minnesota.

Harry Paul is currently a full time motivational speaker. He lives in San Diego.

John Christensen, an award-winning filmmaker, lives is Minneapolis. He is now CEO of ChartHouse Learning Corporation, the leading producer of corporate learning films, including Fish!, the video, which has been adopted by thousands of corporations nationwide. He lives in Minnesota.

Excerpt. \u00a9 Reprinted by permission. All rights reserved.

Fish!

A Remarkable Way to Boost Morale and Improve ResultsBy Stephen C. Lundin Harry Paul John Christensen

Hyperion

ISBN: 0-7868-6602-0

Chapter One

Fish! is an incredible story that John Christensen firstcaught on film. He and his company, ChartHouse, produced anamazing video on the world famous Pike Place Fish market inSeattle. I have been showing this video at every one of myseminars to illustrate what happens when you create Gung Ho!employees - you ignite your workforce and create Raving Fans.

Now Stephen Lundin, and long-term colleague of mine HarryPaul, have teamed up with John to bring the Fish! story toprint. In whatever media it appears, it's a fabulous lovestory. As the book suggests, \"When we choose to love the workwe do, we can catch our limit of happiness, meaning, andfulfillment every day.\"

How important is that? Incredibly important, especially whenyou consider that people spend about 75 percent of their adultwake time doing work-related activities - getting ready forwork, traveling to work, working, contemplating work, anddecompressing after work. If we spend that much time in thatpart of our lives, we ought to enjoy it and be energized byit. And yet, too many people are trading time on the job tosatisfy needs elsewhere; \"Thank God It's Friday\" is still away of life for many people.

Those days can stop now - if you read Fish!, share it witheveryone with whom you work, and implement the four secretsand suggested strategies that Lundin, Paul, and Christensengive you. I guarantee that every manager will benefit fromFish!, because it will not only increase employee retention,it will motivate people to take pride in what they do. Peoplelike to work in an environment that is fun, energizing, andwhere they can make a difference. The Fish! philosophy willalso benefit every employee, because it prevents burnout andwill keep you excited about what you do.

As you can tell, I'm excited about Fish! I think this is amarvelous book. The story of the world famous Pike Place Fishmarket is fantastic. But this book is not just about sellingfish; it's a love story that can happen in your organization,too.

(Continues...)


Excerpted from Fish!by Stephen C. Lundin Harry Paul John Christensen Excerpted by permission.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

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Product details

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  • ASIN\n ‏\n :\n ‎\n 0786866020
  • Publisher\n ‏\n :\n ‎\n Hyperion; 1st edition (March 8, 2000)
  • Language\n ‏\n :\n ‎\n English
  • Hardcover\n ‏\n :\n ‎\n 110 pages
  • ISBN-10\n ‏\n :\n ‎\n 9780786866021
  • ISBN-13\n ‏\n :\n ‎\n 978-0786866021
  • Reading age\n ‏\n :\n ‎\n 18 years and up
  • Item Weight\n ‏\n :\n ‎\n 8.8 ounces
  • Dimensions\n ‏\n :\n ‎\n 5.5 x 8.25 inches
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  • Customer Reviews: \n\n
    \n \n 4.6 4.6 out of 5 stars \n\n 3,554 ratings \n \n\n
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About the authors

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Previous page
  1. \"Stephen

    Stephen C. Lundin

    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    General Biographical Narrative:

    Dr. Stephen Lundin is a writer, entrepreneur and filmmaker with a rich history as a graduate level business school professor and dean. Steve has written a number of books including the multimillion copy best selling FISH! and the simply bestselling FISH! Tales, FISH! Sticks and FISH! for Life. His book Top Performer, A Bold Approach to Sales and Service was published in January 2007 and has been adopted by a major hotel chain. CATS: The Nine Levels of Innovation was published in January of 2009 and was quickly adopted by a medical products company. Loops: Success in Small Business is All About Closing Loops was published in April of 2009 and Ubuntu: Ancient African Wisdom for Today's Leaders (working title) will be published by Random House in the spring of 2010.

    During the last decade Steve has worked with hundreds of organizations in 40 countries. The government of Abu Dhabi, the largest builder in Dubai, nursing homes in New Zealand, banking systems in Africa, Australia and Malaysia, a shipping company in Singapore, the Japanese, Singapore and Australian Management Institutes, and health club chains in Sweden and Portugal are a few of his clients. A sample of his US clients include 3M, Guilda's Club, Johnson and Johnson, Microsoft, Keyspan Energy, St. Jude's Children's Hospital, The Barnes Jewish Hospital System, Cargil, The Credit Bureau Executives, P&G, Wells Fargo, the University of Florida Medical School and Hampton Brands by Hilton.

    See more on the author's page
  2. \"Harry

    Harry Paul

    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    With a Ph.D. in experience, Harry has over 30 years of business experience including first-hand knowledge in running all aspects of a management training and consulting business including sales, distribution, product development and international operations.

    He has served as a senior vice president for The Ken Blanchard Companies, where he personally managed the speaking career of Dr. Kenneth Blanchard, co-author of The One Minute Manager.

    Harry is co-author of six internationally best-selling business books including FISH! A Proven Way to Boost Morale and Improve Results, which is one of the best selling business books of all time. His latest book is Who Kidnapped Excellence?

    See more on the author's page
  3. \"John

    John Christensen

    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    John Christensen was seeking for a way to help people be inspired to live more passionately. In his travels, John, filmmaker and CEO of ChartHouse Learning, came across a little fish market. When he saw the incredible and electric atmosphere and the fishmongers enjoying their work and interacting with customers, he was moved. John says, \u201cI wanted what the fishmongers had\u2026I wanted to inspire people to live and work wholeheartedly, with purpose, while having fun. I saw how this passion would be something other organizations would want too.\u201d

    That initial visit created the original FISH! film, which led to The FISH! Philosophy. Little did John realize it would turn into a global phenomenon. FISH! now includes products and services that create a common language and tools for people who are passionate, committed and free to enliven an organization\u2019s vision. Today, John continues to create the vision of helping people and organizations find wholeness and spirit in their work. \u201cWhen you find wholeness and spirit in work, creativity and quality will soar,\u201d he says.

    See more on the author's page
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
3,554 global ratings
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\"We've
5 Stars
We've All Worked at a "Toxic Energy Dump"
With a forward by a respected Author such as Ken Blanchard you know that the book is going to be good, but this book is great and it's one of my favorite books that I have reported on for my company's BetterBookClub.com program!In a world where 99% of people have smart phones I feel that the Fish! Principle of "being present" is the most important take away from this book. Being present is more than being physically in a certain location. It means that you will need to be an active participant in life that is happening around you. However, I don't see how any one could disagree with a single point in this entire book. No one wants to work an a "toxic energy dump" and it is everyone's responsibility to make their own work environment one that they thrive in and not just survive in each and every day. No matter your working conditions-in a Fish Market or in a corner office-it is the person's choice to have choose their own attitude. (Which is the first lesson of the book.) The stand out quote from this section is simply, " There is always a choice about the way you do your work, even if there is not a choice about the work itself."My favorite quote from this book is, "Meaning is not something you stumble across...Meaning is something you build into your life. You build it out of your own past, out of your affections and loyalties, out of the experience of humankind as it is passed on to you, out of your own talent and understanding, out of the things you believe in, out of the things and people you love, out of the values for which you are willing to sacrifice something...Let it be a life that has dignity and meaning for you. If it does, then the particular balance of success or failure is of less account." -John Gardner (page 104-105) I liked this quote the best because everyone seems to always be looking for "meaning" in their life. This quote says that "meaning" is in everything that you do already.My big take away from this book is to have the courage to change. No matter how many people are choosing one path-rather it is having a bad attitude, not being present, or having fun at work-I can always choose to make a change. By stepping up and out, hopefully others will see it and follow. Also, making someone's day doesn't have to be expensive. A simple thank you card or taking them out to lunch are great ways to show that you respect them and that you have an interest in the person as a whole.This is a book that anyone at any level of the company and with any job title would be able to benefit from by reading it and by implementing the ideas from the book. I strongly believe that anyone who has an interest in joining or who has joined either cj's or LIP's Fish! teams should read this book to fully understand the main principle of making work fun, and not just having fun at work. And as a heads up, I know that not everyone is a fan of books that are written as parables so be forewarned that this is how Fish! is written.
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    \n \n \n\n \n Top reviews\n \n

\n\n\n\n\n\n\n\n\n\n\n Top reviews from the United States\n

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Paul Kruse
5.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n Easy read\n \n
Reviewed in the United States on February 1, 2024
Verified Purchase
\n\n\n\n\n\n\n\n \n \n If your a manager you need this book.\n \n
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Suzie Carr
5.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n fish for thought\n \n
Reviewed in the United States on April 2, 2023
Verified Purchase
\n\n\n\n\n\n\n\n \n \n I recently read the book Fish! by Stephen C. Lundin, Harry Paul, and John Christensen, and I have to say, it was a truly delightful and inspiring read. The book tells the story of Mary Jane, who discovers the Pike Place Fish Market and learns about a unique management philosophy that transforms her approach to work and life.

What I loved most about Fish! was the way it blended storytelling with practical lessons about management and leadership. Through the story of the fishmongers at Pike Place, the authors illustrate the power of positive attitudes, creativity, and teamwork in achieving remarkable results. The fishmongers' infectious energy and commitment to their work are truly inspiring, and I found myself thinking about their lessons long after I finished the book.

Another aspect of Fish! that I appreciated was its accessibility. The book is written in a straightforward and engaging style that makes it easy to read and apply the lessons to one's own life. Whether you're a manager looking to boost morale and productivity in your team or an individual seeking to improve your own performance, Fish! offers valuable insights and practical tips for achieving success.

Overall, I highly recommend Fish! to anyone looking for a motivational and uplifting read that will leave you feeling energized and inspired. The book's message about the power of positivity and teamwork is timeless and universal, and I believe it has the potential to transform the way we think about work and life.\n \n
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3 people found this helpful
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Jeffrey T. Munson
4.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n A Fresh Look at Management Techniques\n \n
Reviewed in the United States on December 11, 2006
Verified Purchase
\n\n\n\n\n\n\n\n \n \n I have just finished reading this book as a requirement for a Master's degree course, and I found it very enjoyable. I especially liked the format, in which the author uses a fictional main character and company to illustrate his point.

Mary Jane has recently accepted a new position as a manager in her company. The problem is, she's taking over the third floor, called \"the toxic dump\" by other employees. Morale is low and poor service is high. One day, Mary Jane decides to go for a walk over her lunch hour. She comes across the Pike Place Fish Market and is immediately taken aback. She cannot get over the enthusiasm of the employees and the satisfaction of the customers. Lonnie, the manager of the market, notices Mary Jane and begins talking to her. He learns about Mary Jane's department and the struggles she's facing. Lonnie decides to tell Mary Jane about his strategy at the fish market so that she may apply his principles to her situation. Lonnie's strategy contains four main points: choose your attitude, play, make their day, and be present. All of these areas focus on the customer and putting his needs first.

Mary Jane decides to try Lonnie's program out in her own department. At first, the going is rough and she meets with some resistance, but slowly, the employees begin to come around. A field trip to the market does wonders for Mary Jane's employees. Soon, everyone in Mary Jane's department has embraced Lonnie's philosophy and they are applying it to their own customer service.

This book offers a fresh look at management. It is not so theoretical as other management books tend to be. Rather, the fictional, story-type text is easy to follow, and makes the reading much more enjoyable. The book is short enough to be read in one or two sittings, and the story is very well-conceived and will hold the reader's attention.

I definitely recommend this book for both business and social organizations. I read it as a requirement for a Library Science class, and it's conclusions can be applied to a library, as well as business, setting. Read this book and learn some new tips in the field of management.\n \n
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Connor Snook
5.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n Go Fish!\n \n
Reviewed in the United States on April 12, 2012
Verified Purchase
\n\n\n\n\n\n\n\n \n \n Fish! was an inspiring book that reveals key elements to maintaing a fun and energetic workplace. Through her conversations with a fishmonger (Lonnie), the main character (Mary Jane) learns the four components included in formation of a productive yet enjoyable environment. This is something that everyone is seeking within a job... and why shouldn't they? Most people work 5 days a week for almost all weeks of the year, which accounts for the better part of their lives. So why should they dread coming to work and begin the \"weekend countdown\" every Monday?

The third floor or \"toxic energy dump\" (as it is referred to in the text) represents more of a condition/state of being rather than a specific location in the book. There are many businesses throughout the world with a \"toxic energy dump\", but this book presents a solution. Fishmonger Lonnie describes four lessons to Mary Jane that aid her efforts to improve the third floor: Play, Choose Your Attitude, Be Present, and Make Their Day.

When Mary Jane first visits the Pike Place Fish Market, she discovers the excitement and fun that workers share with customers. They have taken a job that is smelly, unpleasant, etc. and turned it into an enjoyable environment for everyone. Though people achieve success at work through productivity, it is important to have fun. Life is too short to stress about work. The second item, choose your attitude, is the one that most people tend to overlook. Those who attend work with a poor mentality do nothing, but spread that mentality amongst the office employees. This lesson provides insight about the control workers have over their own place of work, which is often underestimated. The third topic of discussion shows Mary Jane the importance of being present, paying full attention to clients. There is a difference between hearing and listening to a customer. Through attentive and engaging behavior, better relationships are formed while both parties (customers and employees) benefit from the interaction. The last component to the Fish philosophy is to \"make their day\", referring to the clients. In most cases, people enjoy the little courtesies that help brighten their day. In the case of Pike Place, workers who improve the well being of others often feel a sense of accomplishment or pride in their job.

These are all important elements that can/should be applied to any business. As a student nearing graduation, this book has helped me to better understand personal goals and needs within a work environment. Fish! not only points out common flaws in most offices, but provides people with the tools to recreate a more enjoyable career lifestyle. I would highly recommend this book to people who find themselves in a \"toxic energy dump\" or anyone else with a more fulfilling profession. This book explores a different mentality and approach that can be applied to any facet of life, both on a personal and professional level. To all those with a poor/unhappy mentality about work, I recommend going FISHING!\n \n
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\n \n \n Top reviews from other countries\n \n \n \n

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Amazon Customer
5.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n Simple and inspiring\n \n
Reviewed in the United Kingdom on January 31, 2024
Verified Purchase
\n\n\n\n\n\n\n\n \n \n I read this in a single sitting - an easy read but with a powerful message. If you need to boost morale and improve results, I highly recommend this book.\n \n
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Amazonlover
5.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n Excellent book\n \n
Reviewed in India on November 25, 2023
Verified Purchase
\n\n\n\n\n\n\n\n \n \n Must buy this for your personal collection. The book gives us simple yet effective solutions.\n \n
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JUAN-C. CILLERUELO GONZALO
5.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n It's a \"must to have\" motivational reading!\n \n
Reviewed in Spain on November 10, 2022
Verified Purchase
\n\n\n\n\n\n\n\n \n \n I bought this English version because I know it in an excellent Spanish translation from years ago.

It is one of these books you can read many times. It is short and light; every time you read it, you discover a little new detail you ignored in previous readings.

Recommendable!\n \n
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Julio Moreno
5.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n Great recipe for a workplace of choice\n \n
Reviewed in Mexico on October 13, 2020
Verified Purchase
\n\n\n\n\n\n\n\n \n \n Fish! is a great transformation recipe for the workplace. It\u2019s really simple to make your workday a good one if you choose your attitude, choose to be present and keep having fun. It\u2019s a must read for every business leader, from middle management to executives.\n \n
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Kevin
5.0 out of 5 stars\n\n\n\n\n\n\n\n \n \n tremendous value and time to door\n \n
Reviewed in Canada on June 13, 2020
Verified Purchase
\n\n\n\n\n\n\n\n \n \n The book was in excellent condition and arrived less than a week after I ordered it and an incredible price.

Great Experience,
KP\n \n
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