text: This is not a good kettle if you live with other people who might be asleep when you are using the kettle. I contacted the manufacturer and there is no way to turn off the sound feature. Edited from one to three stars because they gave me the kettle for free which was nice, but there was a ton of back and forth with customer service saying they'd give me a new kettle without a beeping sound, but they didn't in the end because of my address (which they could've looked at beforehand saving us all a lot of time). I know customer service is tough and I like free stuff. It was a mixed bag overall though most companies these days wouldn't do anything to try to make good and they did so that counts for something.