text: Phone arrived beyond dead and took forever to turn on. Appears to function fine. Came with a case and screen protector which masked the issues. The phone is in TERRIBLE shape. It looks like someone threw it in a box of gravel and shook it for an hour. I have never seen a phone with so many scratches and flaws to the body. I’m scared to take the screen protector off because of what I’ll find under there. This is not a full refurbish. This is a factory reset and maybe a quick function test.