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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one- three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one- three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12031 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge and selection As students , one of the problems we face the most is teamwork . Although skills are necessary within projects , the most complicated thing is to find a way to communicate your idea correctly to your colleagues . Several times I have been lucky enough to work with colleagues who think very similar to me , which facilitates communication , but on other occasions , I have had to use a certain tool to be able to make clear my idea and a correct plan to work . In one of these cases , all my teammates had different ideas about how we could develop the work , and reach an agreement we had to capture it in a sketch . As we already know , visualization is the tool that makes our idea tangible and concrete . In our case , trying to describe our ideas only with words was not working , it was because of this that we decided to implement the visualization , this way we all could outline our ideas and make the best decisions for our project . Application The first step was brainstorming between all of us , we capture all the ideas on a blackboard . We had done previous research , so it was easy to generate the key concepts that we thought were important . After that , we analyzed and selected the best options , which would become our main goal to achieve . We started the first sketch , all of us were in the same line , this facilitated a lot the communication inside the team and allowed us to improve our work . The next step was to clean the sketch we had until we finished our prototype . We decided to show it to some classmates to get some feedback , later we met to analyze how we could solve the weaknesses that our partners found . To solve this , we made a mind - map , where we stated the weaknesses and the possible solutions . Once we had a concrete idea of our mistakes , we found the best solution . Insight and approach Students usually complain when we have to work in teams , it is much easier to work on our own because we only have to deal with our ideas , even in those cases it is useful to create a visual idea that represents what we plan to do . Working in teams is usually complicated because describing the idea that we have in our head is very complicated , you have to translate it so that your colleagues can understand it in the same way that you do . Our team found it difficult at the beginning because we could n’t communicate with each other , we did not know how to express ourselves correctly , and visualization was the perfect tool to solve our problem . The visualization allowed us all to share our ideas and gather them into one , which we knew how to work in a synchronized way
because it was reflected the same for all of us . It was also easier to identify our mistakes on a map and find the best solution . We could have saved a lot of discussion time if we had decided to implement this tool from the beginning , but I also think that other tools could be very useful , for example , mind - mapping . Mind - mapping is useful when we have to capture information and ideas , and , as I already told you , we used brainstorming in our project , so using mind - mapping could have helped us to organize our ideas and make easier our process . In conclusion , I think we learned a lot about these visual thinking tools , but there is so much we have to apply in order to improve our skills .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge and selection As students , one of the problems we face the most is teamwork . Although skills are necessary within projects , the most complicated thing is to find a way to communicate your idea correctly to your colleagues . Several times I have been lucky enough to work with colleagues who think very similar to me , which facilitates communication , but on other occasions , I have had to use a certain tool to be able to make clear my idea and a correct plan to work . In one of these cases , all my teammates had different ideas about how we could develop the work , and reach an agreement we had to capture it in a sketch . As we already know , visualization is the tool that makes our idea tangible and concrete . In our case , trying to describe our ideas only with words was not working , it was because of this that we decided to implement the visualization , this way we all could outline our ideas and make the best decisions for our project . Application The first step was brainstorming between all of us , we capture all the ideas on a blackboard . We had done previous research , so it was easy to generate the key concepts that we thought were important . After that , we analyzed and selected the best options , which would become our main goal to achieve . We started the first sketch , all of us were in the same line , this facilitated a lot the communication inside the team and allowed us to improve our work . The next step was to clean the sketch we had until we finished our prototype . We decided to show it to some classmates to get some feedback , later we met to analyze how we could solve the weaknesses that our partners found . To solve this , we made a mind - map , where we stated the weaknesses and the possible solutions . Once we had a concrete idea of our mistakes , we found the best solution . Insight and approach Students usually complain when we have to work in teams , it is much easier to work on our own because we only have to deal with our ideas , even in those cases it is useful to create a visual idea that represents what we plan to do . Working in teams is usually complicated because describing the idea that we have in our head is very complicated , you have to translate it so that your colleagues can understand it in the same way that you do . Our team found it difficult at the beginning because we could n’t communicate with each other , we did not know how to express ourselves correctly , and visualization was the perfect tool to solve our problem . The visualization allowed us all to share our ideas and gather them into one , which we knew how to work in a synchronized way
because it was reflected the same for all of us . It was also easier to identify our mistakes on a map and find the best solution . We could have saved a lot of discussion time if we had decided to implement this tool from the beginning , but I also think that other tools could be very useful , for example , mind - mapping . Mind - mapping is useful when we have to capture information and ideas , and , as I already told you , we used brainstorming in our project , so using mind - mapping could have helped us to organize our ideas and make easier our process . In conclusion , I think we learned a lot about these visual thinking tools , but there is so much we have to apply in order to improve our skills .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11478 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | In a world that gets harder and tougher every day , companies need creative and multifaceted solutions for facing their challenges , which simultaneously enables them to win over their rivals . Such a need leads to a method , called Design Thinking , the process of creating new and innovative ideas to solve a particular problem . The aim of this paper is to show how design thinking affects Product , Process and Organizational Innovation . The objective of design thinking is to involve consumers , designers and businesspeople in an integrative process which can be applied to product , service or even business design . Based on the information and literature , the conceptual framework of the research was designed and hypotheses were developed . Data from 95 organizations in science park of Tehran , Iran provided empirical evidence for this survey . Partial Least Squares Structural Equation Modelling ( PLS - SEM ) using Smart PLS 3.0 computer software was used to analyze the data . The results of this study suggested that : Design thinking could be applicable to Product , Process and Organizational Innovation . Using the various Design Thinking tools , techniques and templates , organizations can apply them to make their innovations come true . Intro Innovation is the mechanism by which organizations produce new products , processes , and systems , required for their adaptation to the changing markets , technologies , and modes of competition . Technological innovations , business model changes and shifting consumer habits are increasingly producing turbulence in and around organizations . To successfully respond to these dynamics , managers not only require innovative problem - solving practices but also need to turn from a traditional decision - making attitude for example selecting among predetermined alternatives , toward a design - creating attitude i.e. creating new options . This rapid and accelerating market shift towards integrated products and services has spurred significant changes in how companies invest in innovation , train their employees and engage with their customers . Among these , one of the most visible and arguably , strongest trend is a board - based investment in design thinking ( Roberts et al . , 2016 ) . Design thinking , as a concept , has been slowly evolving and coalescing over the past decade . One popular definition is that design thinking means thinking like a designer . More concretely , Tim Brown of IDEO has written that design thinking is a discipline that uses the designer 's sensibility and methods to match people 's needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity ( Martin , 2009 ) . Design thinking is promoted as a user - centered approach to innovation , it has been introduced as a management approach that brings creativity and user - centeredness to organizations as a new way of working ( Brown , 2008 ) . It has also started to receive increased attention in business settings . This is because the design of products and services is a major component of business competitiveness , to the extent that many known companies have committed themselves to become design leaders . A review of the literature on design thinking suggests that it is a management practice deserving increased attention from scholars . An examination of both theoretical work and actual management practice reveals a process that is not only internally consistent and coherent , but also capable of constituting a distinctive practice ( Andrea , 2014 ) . The authors believe that design thinking is a remarkably under - used tool for achieving strategic business initiatives , increasingly driven by the need for innovation ( Andrea , 2009 ) .
This paper aims to consider how applying design thinking behaviors allows one to focus on the problem , the issue and the user , letting him / her find the means for solutions . For many , this approach combines different viewpoints and customer - centric concepts , increasing their innovation speed . This study investigates the nature of the relation between design thinking and innovation , particularly with the purpose of examining the relation between design thinking and product , process and organizational innovation . It starts with the background as well as the issues of design thinking , 1 . Problem - Solving in Design Thinking Design Thinking is a method of understanding problems and producing innovative and compelling solutions ( Thienen et al . , 2014 ) . It is seen to inherently include questions concerning the way the problem is represented ( Boland & Collopy , 2004 ) , looking beyond the immediate boundaries of the problem to ensure that the right question is being addressed ( Drews , 2009 ) , thus it goes beyond what is obviously stated to see what lies behind the problem ( Zaccai in Andrea , 2010 ) . Identifying , framing and reframing the problem to be solved are regarded as equally important as solving the problem or finding an appropriate solution ( Beckman & Barry , 2007 ) . The process of challenging the original problem is not limited to the beginning of the process , but is ongoing , incorporating the findings already gained to re- phrase the problem . There are problems that require creativity in order to find multiple workable solutions . Wicked Problems is a common phrase and many papers have been return in this regard . According to Kimbell ( 2011 ) , design thinking is appropriated for a variety of professions e.g. business and sciences , to solve disciplinary problems in seemingly new ways . In the same context , Piotrowski explains that businesses are seeing that the process of design can bring innovative thinking to problem - solving within the corporate environment , a methodology which is known as design thinking ( Piotrowski , 2011 ) . Muratovski goes on to propose that design has developed from a purely stylistic trade , centered around creating beautiful objects into an industry with complex problem - solving at its core ( Muratovski , 2015 ) . In Wicked Problems in Design Thinking , Buchanan ( 1992 ) posed the idea that designers frequently encounter complex , wicked problems . The skill of developing multiple varied solutions in an effective way that is at the heart of design thinking . In addition , Buchanan suggested that designers ’ thought process allowed them to deal with complex , multi - faceted wicked problems . Hypothesis The term design thinking is often used as a unique approach to solve problems in innovative ways . Researchers from various disciplines use the principles of design to solve problems . Tim Brown in his book Change by Design : How Design Thinking Transforms Organizations and Inspires Innovation ( 2009 ) has explored design thinking . Accordingly , design thinking , based on the same principles used by designers to produce innovative solutions for engineering problems , is considered by Brown to be the paradigm for solving complex problems regardless of the field of activity . Also , he adds that : Design thinking has its origins in the training and the professional practice of designers , but these are principles that can be practiced by everyone and extended to every field of activity ( Brown , 2008 ) .
Insights into real users ’ needs have been perceived to help innovation teams go beyond their usual problem and solution frame . Studies show that design thinking has been used in the area of incremental innovation or continuous improvement . The central promise in the literature is the contribution of design thinking to innovation ( Brown , 2008 ; Martin , 2009 ) . However , while the view on innovation ultimately affects how design thinking is evaluated , innovation as a term is usually not problematized and is discussed mainly as short - term gains for instants creativity boost or a way to come up with great ideas i.e. , invention rather than innovation ( Cruickshank , 2010 ) . Method 1 . Survey Development and Sample To test the research questions , a survey instrument was developed . The design process for the questionnaire involved two stages . In the first , an extensive literature review was conducted , which got further assisted through identification of model 's constructs . Afterwards , the items associated with each of the constructs got directly adopted or slightly modified . Since the questionnaires were administered in Iran , two scholars were asked to translate the initial English questionnaire into Persian . The Persian version was then back - translated into English by two other scholars and both English versions were checked for any discrepancies to ensure consistency . Ultimately the Persian questionnaire was employed . In the second stage , three academics with relevant working experience in Iran reviewed the draft questionnaire and identified any awkward or inapplicable items . Further revisions and refinements were made , based on their feedbacks , to ensure that the survey would be highly understandable and relevant to the practices in Iran . An internet survey was administered and targeted at companies located in the science parks of Tehran , Iran . The questionnaires were emailed to the members of top management in each company with a cover letter that explained the purpose of the survey and provided an assurance of confidentiality . Previous researches suggested that members of top management are more familiar with ideas and values within organizations putting them in the best position to respond to the questionnaire ( Hambrick & Mason , 1984 ) . Out of the 250 invitations , emailed to the respondents , as many as 95 usable output was received , representing a response rate of approximately 24 % . 2 . Constructs in the Model Table 1 gives the variables , used in this study . The respondents were requested to indicate the level of agreement on each of the statements from 1 : strongly disagree to 5 : strongly agree . The items for the design thinking came from Blizzard et al . ( 2015 ) and Brown ( 2008 ) . The respondents were asked to answer the expressions . The items for product , process and organizational innovation were derived from Jimenez- Jimenez et al . ( 2008 ) . Respondents were asked to rate the level of each of the items , using a five - level response format with 1 : strongly below competitors up to 5 : strongly above competitors .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: In a world that gets harder and tougher every day , companies need creative and multifaceted solutions for facing their challenges , which simultaneously enables them to win over their rivals . Such a need leads to a method , called Design Thinking , the process of creating new and innovative ideas to solve a particular problem . The aim of this paper is to show how design thinking affects Product , Process and Organizational Innovation . The objective of design thinking is to involve consumers , designers and businesspeople in an integrative process which can be applied to product , service or even business design . Based on the information and literature , the conceptual framework of the research was designed and hypotheses were developed . Data from 95 organizations in science park of Tehran , Iran provided empirical evidence for this survey . Partial Least Squares Structural Equation Modelling ( PLS - SEM ) using Smart PLS 3.0 computer software was used to analyze the data . The results of this study suggested that : Design thinking could be applicable to Product , Process and Organizational Innovation . Using the various Design Thinking tools , techniques and templates , organizations can apply them to make their innovations come true . Intro Innovation is the mechanism by which organizations produce new products , processes , and systems , required for their adaptation to the changing markets , technologies , and modes of competition . Technological innovations , business model changes and shifting consumer habits are increasingly producing turbulence in and around organizations . To successfully respond to these dynamics , managers not only require innovative problem - solving practices but also need to turn from a traditional decision - making attitude for example selecting among predetermined alternatives , toward a design - creating attitude i.e. creating new options . This rapid and accelerating market shift towards integrated products and services has spurred significant changes in how companies invest in innovation , train their employees and engage with their customers . Among these , one of the most visible and arguably , strongest trend is a board - based investment in design thinking ( Roberts et al . , 2016 ) . Design thinking , as a concept , has been slowly evolving and coalescing over the past decade . One popular definition is that design thinking means thinking like a designer . More concretely , Tim Brown of IDEO has written that design thinking is a discipline that uses the designer 's sensibility and methods to match people 's needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity ( Martin , 2009 ) . Design thinking is promoted as a user - centered approach to innovation , it has been introduced as a management approach that brings creativity and user - centeredness to organizations as a new way of working ( Brown , 2008 ) . It has also started to receive increased attention in business settings . This is because the design of products and services is a major component of business competitiveness , to the extent that many known companies have committed themselves to become design leaders . A review of the literature on design thinking suggests that it is a management practice deserving increased attention from scholars . An examination of both theoretical work and actual management practice reveals a process that is not only internally consistent and coherent , but also capable of constituting a distinctive practice ( Andrea , 2014 ) . The authors believe that design thinking is a remarkably under - used tool for achieving strategic business initiatives , increasingly driven by the need for innovation ( Andrea , 2009 ) .
This paper aims to consider how applying design thinking behaviors allows one to focus on the problem , the issue and the user , letting him / her find the means for solutions . For many , this approach combines different viewpoints and customer - centric concepts , increasing their innovation speed . This study investigates the nature of the relation between design thinking and innovation , particularly with the purpose of examining the relation between design thinking and product , process and organizational innovation . It starts with the background as well as the issues of design thinking , 1 . Problem - Solving in Design Thinking Design Thinking is a method of understanding problems and producing innovative and compelling solutions ( Thienen et al . , 2014 ) . It is seen to inherently include questions concerning the way the problem is represented ( Boland & Collopy , 2004 ) , looking beyond the immediate boundaries of the problem to ensure that the right question is being addressed ( Drews , 2009 ) , thus it goes beyond what is obviously stated to see what lies behind the problem ( Zaccai in Andrea , 2010 ) . Identifying , framing and reframing the problem to be solved are regarded as equally important as solving the problem or finding an appropriate solution ( Beckman & Barry , 2007 ) . The process of challenging the original problem is not limited to the beginning of the process , but is ongoing , incorporating the findings already gained to re- phrase the problem . There are problems that require creativity in order to find multiple workable solutions . Wicked Problems is a common phrase and many papers have been return in this regard . According to Kimbell ( 2011 ) , design thinking is appropriated for a variety of professions e.g. business and sciences , to solve disciplinary problems in seemingly new ways . In the same context , Piotrowski explains that businesses are seeing that the process of design can bring innovative thinking to problem - solving within the corporate environment , a methodology which is known as design thinking ( Piotrowski , 2011 ) . Muratovski goes on to propose that design has developed from a purely stylistic trade , centered around creating beautiful objects into an industry with complex problem - solving at its core ( Muratovski , 2015 ) . In Wicked Problems in Design Thinking , Buchanan ( 1992 ) posed the idea that designers frequently encounter complex , wicked problems . The skill of developing multiple varied solutions in an effective way that is at the heart of design thinking . In addition , Buchanan suggested that designers ’ thought process allowed them to deal with complex , multi - faceted wicked problems . Hypothesis The term design thinking is often used as a unique approach to solve problems in innovative ways . Researchers from various disciplines use the principles of design to solve problems . Tim Brown in his book Change by Design : How Design Thinking Transforms Organizations and Inspires Innovation ( 2009 ) has explored design thinking . Accordingly , design thinking , based on the same principles used by designers to produce innovative solutions for engineering problems , is considered by Brown to be the paradigm for solving complex problems regardless of the field of activity . Also , he adds that : Design thinking has its origins in the training and the professional practice of designers , but these are principles that can be practiced by everyone and extended to every field of activity ( Brown , 2008 ) .
Insights into real users ’ needs have been perceived to help innovation teams go beyond their usual problem and solution frame . Studies show that design thinking has been used in the area of incremental innovation or continuous improvement . The central promise in the literature is the contribution of design thinking to innovation ( Brown , 2008 ; Martin , 2009 ) . However , while the view on innovation ultimately affects how design thinking is evaluated , innovation as a term is usually not problematized and is discussed mainly as short - term gains for instants creativity boost or a way to come up with great ideas i.e. , invention rather than innovation ( Cruickshank , 2010 ) . Method 1 . Survey Development and Sample To test the research questions , a survey instrument was developed . The design process for the questionnaire involved two stages . In the first , an extensive literature review was conducted , which got further assisted through identification of model 's constructs . Afterwards , the items associated with each of the constructs got directly adopted or slightly modified . Since the questionnaires were administered in Iran , two scholars were asked to translate the initial English questionnaire into Persian . The Persian version was then back - translated into English by two other scholars and both English versions were checked for any discrepancies to ensure consistency . Ultimately the Persian questionnaire was employed . In the second stage , three academics with relevant working experience in Iran reviewed the draft questionnaire and identified any awkward or inapplicable items . Further revisions and refinements were made , based on their feedbacks , to ensure that the survey would be highly understandable and relevant to the practices in Iran . An internet survey was administered and targeted at companies located in the science parks of Tehran , Iran . The questionnaires were emailed to the members of top management in each company with a cover letter that explained the purpose of the survey and provided an assurance of confidentiality . Previous researches suggested that members of top management are more familiar with ideas and values within organizations putting them in the best position to respond to the questionnaire ( Hambrick & Mason , 1984 ) . Out of the 250 invitations , emailed to the respondents , as many as 95 usable output was received , representing a response rate of approximately 24 % . 2 . Constructs in the Model Table 1 gives the variables , used in this study . The respondents were requested to indicate the level of agreement on each of the statements from 1 : strongly disagree to 5 : strongly agree . The items for the design thinking came from Blizzard et al . ( 2015 ) and Brown ( 2008 ) . The respondents were asked to answer the expressions . The items for product , process and organizational innovation were derived from Jimenez- Jimenez et al . ( 2008 ) . Respondents were asked to rate the level of each of the items , using a five - level response format with 1 : strongly below competitors up to 5 : strongly above competitors .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20642 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ONLINE MARKETING Challenge As a member of my organization ’s online marketing department the challenge is to improve the activities and projects within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of ten employees , as well as the larger marketing department and IT department , with whom the work is done closely . The project is limited to internal resources .The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . The focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection The team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application First focus was on the structure / execution of our online marketing tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested the assumption that the structure and execution were the main causes of our workflow challenge . Ther were a two - day training with a Scrum project management coach Next focus was on on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . The team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ONLINE MARKETING Challenge As a member of my organization ’s online marketing department the challenge is to improve the activities and projects within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of ten employees , as well as the larger marketing department and IT department , with whom the work is done closely . The project is limited to internal resources .The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . The focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection The team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application First focus was on the structure / execution of our online marketing tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested the assumption that the structure and execution were the main causes of our workflow challenge . Ther were a two - day training with a Scrum project management coach Next focus was on on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . The team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16159 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH
Challenge and selection
The future of technology in the legal industry is bright , promising to streamline , enhance and disrupt existing legal processes . I work for an innovative corporate law firm that wants to use legal tech start - ups ’ products to make our lawyers more effective . As a starting point , we scanned the UK legal tech market , observing approximately 400 start - ups , and shortlisting 14 to work with . We would like to ideally partner with these start - ups to use their products .
However , due to the differences in nature between a corporate and start - up , engagement must be approached carefully . As a corporate law firm we want to use the products offered by legal tech start - ups to drive innovation in our practice , but we want to do so in a way that increases the likelihood of success .
I used the learning launch tool – a small experiment that tests your new idea in the real marketplace – to design small experiment to test each of the 14 start - ups ’ ideas within our law firm . I chose this because we wanted to test quickly and cheaply through experimentation that partnering with start - ups to drive innovation was a smart move .
I scoped and structured the “ proof of concepts ” , in order to test whether and how the start - ups products could add value to our law firm . The proof of concepts would run for 2 months – the purpose would be to use a short period of time to test that the start - up ’s product could be used in our law practice successfully , and would therefore be a good idea to partner with the start - up over the longer term .
Application
I created three buckets of assumptions to test ( desirability , viability , feasibility ) that would have to bet met for us to work with the start - ups and use their products beyond an initial proof of concept . Desirability first had to be met , then viability , and finally feasibility . The desirability assumptions aimed to test whether our lawyers had sufficient demand for the product . The viability assumptions aimed to test whether working with the start - up made commercial sense and whether it would bring a commercially positive return . The feasibility assumptions aimed to test whether our lawyers could work with the start - up . The incremental approach ensured that first the product had a purpose for the user ( a lawyer ) , before progressing to commercial sense .
Each assumption bucket had 2 - 3 assumptions to test per start - up . Each assumption had a metric that would validate or invalidate the assumption . For example , if the revenue generated ( by lawyer time saved and therefore diverted to revenue - generating activities ) exceeded the cost of investment to pay for and use the start - up product , the viability assumption would be validated .
A difficulty I had to overcome was choosing suitable metrics for each assumption . It was difficult to measure desirability objectively , so for those that required a subjective evaluation , I chose a numerical subjective ranking to gauge the demand for each start - up ’s product . For example , a lawyer would have to respond on a scale of 1 to 10 how much they saw a need for the product in their day to day job because it solved a problem that they recognise they have ( 1 being ‘ do not see a need ’ and 10 being ‘ definitely see a need ’ ) .
Another difficulty was that some start - ups were earlier stage and therefore had relatively undeveloped products that were n’t ready for use yet . In this case I kept the buckets of assumptions to test broad , and they are to be refined at a later date .
Insight and approach
Using the learning launch tool allowed me to use a logical approach to assess whether it was worth our law firm partnering with a given legal tech start - up . Ensuring that desirability was tested first made sure that the user was at the centre .
I had to build a business case to put forward to leadership , to get sign off to go ahead with the proof of concept – scoping and structuring the proof of concept using a design thinking technique made my business case watertight and made it flow better . I had considered all the assumptions I wanted to test , how I wanted to test them , all within a short two month time period and within budget .
Using the learning launch tool opened my eyes to the potential of ensuring through assumptions- based testing that 1 ) somebody wants it , 2 ) we can create and deliver it , and 3 ) doing so has the potential to produce the outcomes we want .
In the future , I would combine the learning launch tool with an ideation sprint to understand the specific challenges that lawyers face that might be solved with legal tech start - ups . This would have made the selection of our 14 start - ups even stronger .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH
Challenge and selection
The future of technology in the legal industry is bright , promising to streamline , enhance and disrupt existing legal processes . I work for an innovative corporate law firm that wants to use legal tech start - ups ’ products to make our lawyers more effective . As a starting point , we scanned the UK legal tech market , observing approximately 400 start - ups , and shortlisting 14 to work with . We would like to ideally partner with these start - ups to use their products .
However , due to the differences in nature between a corporate and start - up , engagement must be approached carefully . As a corporate law firm we want to use the products offered by legal tech start - ups to drive innovation in our practice , but we want to do so in a way that increases the likelihood of success .
I used the learning launch tool – a small experiment that tests your new idea in the real marketplace – to design small experiment to test each of the 14 start - ups ’ ideas within our law firm . I chose this because we wanted to test quickly and cheaply through experimentation that partnering with start - ups to drive innovation was a smart move .
I scoped and structured the “ proof of concepts ” , in order to test whether and how the start - ups products could add value to our law firm . The proof of concepts would run for 2 months – the purpose would be to use a short period of time to test that the start - up ’s product could be used in our law practice successfully , and would therefore be a good idea to partner with the start - up over the longer term .
Application
I created three buckets of assumptions to test ( desirability , viability , feasibility ) that would have to bet met for us to work with the start - ups and use their products beyond an initial proof of concept . Desirability first had to be met , then viability , and finally feasibility . The desirability assumptions aimed to test whether our lawyers had sufficient demand for the product . The viability assumptions aimed to test whether working with the start - up made commercial sense and whether it would bring a commercially positive return . The feasibility assumptions aimed to test whether our lawyers could work with the start - up . The incremental approach ensured that first the product had a purpose for the user ( a lawyer ) , before progressing to commercial sense .
Each assumption bucket had 2 - 3 assumptions to test per start - up . Each assumption had a metric that would validate or invalidate the assumption . For example , if the revenue generated ( by lawyer time saved and therefore diverted to revenue - generating activities ) exceeded the cost of investment to pay for and use the start - up product , the viability assumption would be validated .
A difficulty I had to overcome was choosing suitable metrics for each assumption . It was difficult to measure desirability objectively , so for those that required a subjective evaluation , I chose a numerical subjective ranking to gauge the demand for each start - up ’s product . For example , a lawyer would have to respond on a scale of 1 to 10 how much they saw a need for the product in their day to day job because it solved a problem that they recognise they have ( 1 being ‘ do not see a need ’ and 10 being ‘ definitely see a need ’ ) .
Another difficulty was that some start - ups were earlier stage and therefore had relatively undeveloped products that were n’t ready for use yet . In this case I kept the buckets of assumptions to test broad , and they are to be refined at a later date .
Insight and approach
Using the learning launch tool allowed me to use a logical approach to assess whether it was worth our law firm partnering with a given legal tech start - up . Ensuring that desirability was tested first made sure that the user was at the centre .
I had to build a business case to put forward to leadership , to get sign off to go ahead with the proof of concept – scoping and structuring the proof of concept using a design thinking technique made my business case watertight and made it flow better . I had considered all the assumptions I wanted to test , how I wanted to test them , all within a short two month time period and within budget .
Using the learning launch tool opened my eyes to the potential of ensuring through assumptions- based testing that 1 ) somebody wants it , 2 ) we can create and deliver it , and 3 ) doing so has the potential to produce the outcomes we want .
In the future , I would combine the learning launch tool with an ideation sprint to understand the specific challenges that lawyers face that might be solved with legal tech start - ups . This would have made the selection of our 14 start - ups even stronger .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21102 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization- An effective tool to understand user journey
Challenge I handle Fintech Partnerships for API Banking and my role is to identify , on board and integrate with large fintech and aggregators who wish to provide banking products to their customers on their platform with help of a click and also benefit the bank source business and in return earn revenue for every conversion . It involves scouting of the right Fintech partner , understanding their platform and business , identifying which products of our organization can best suit their customer needs , selling the key benefits of these products , post product and partner mutual consent on -boarding the partner as a Direct Selling Agent for the organization and lastly integrating the relevant APIs with their platform in order to generate business . Each of these steps is vast and deep to be practically implemented .
Selection It is very important to write down or prepare a flow chart for every user journey . For Example , in each step right from on boarding a partner , to implementing the user journey on their platform is a tedious and a lengthy process . This should be done with a visual flow which gives a better understanding at which stage the partner is and will also help in fast - tracking the entire journey . I am happy to use this tool and see the difference it makes to convey your thoughts in a simple way . Visualization is about depicting the process using images ; it ’s about visual thinking . It pushes us beyond using words or language . It is a way of unlocking a different part of our brains that allows us to think nonverbally . When the process is explained using words , each person in the audience will form their own mental pictures , usually informed by our qualification background , training and experience . If instead you visualize and draw a flow of the entire journey you reduce the possibility of unmatched mental models and thus bring every stakeholder on the same page .
Application In each step of on boarding a partner visual thinking tool plays an important role . We can start diagramming to capture the current business flow of the partner platform , add our product flow to that journey and see the outcome , since it is a core component of the way we communicate . Three aspects work together equally ; understanding the complexity of a process , visualising outcomes and challenges at each step to create a visual roadmap of the entire journey starting from the first conversation with the partner to going live with the partnership .
Insight & Approach Visualization tool can be used for variety of tasks , from brainstorming and defining user flow to project management and working with your team and stakeholders . Designers always use a flow chart or diagram to visually present all possible user journeys . Information visualization can make a huge difference . Turning numbers , percentages , statistics into a creative visualization can instantly make any information look more interesting . By incorporating the visualization tool in each phase of partner on boarding can ease the journey and help improve the entire process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization- An effective tool to understand user journey
Challenge I handle Fintech Partnerships for API Banking and my role is to identify , on board and integrate with large fintech and aggregators who wish to provide banking products to their customers on their platform with help of a click and also benefit the bank source business and in return earn revenue for every conversion . It involves scouting of the right Fintech partner , understanding their platform and business , identifying which products of our organization can best suit their customer needs , selling the key benefits of these products , post product and partner mutual consent on -boarding the partner as a Direct Selling Agent for the organization and lastly integrating the relevant APIs with their platform in order to generate business . Each of these steps is vast and deep to be practically implemented .
Selection It is very important to write down or prepare a flow chart for every user journey . For Example , in each step right from on boarding a partner , to implementing the user journey on their platform is a tedious and a lengthy process . This should be done with a visual flow which gives a better understanding at which stage the partner is and will also help in fast - tracking the entire journey . I am happy to use this tool and see the difference it makes to convey your thoughts in a simple way . Visualization is about depicting the process using images ; it ’s about visual thinking . It pushes us beyond using words or language . It is a way of unlocking a different part of our brains that allows us to think nonverbally . When the process is explained using words , each person in the audience will form their own mental pictures , usually informed by our qualification background , training and experience . If instead you visualize and draw a flow of the entire journey you reduce the possibility of unmatched mental models and thus bring every stakeholder on the same page .
Application In each step of on boarding a partner visual thinking tool plays an important role . We can start diagramming to capture the current business flow of the partner platform , add our product flow to that journey and see the outcome , since it is a core component of the way we communicate . Three aspects work together equally ; understanding the complexity of a process , visualising outcomes and challenges at each step to create a visual roadmap of the entire journey starting from the first conversation with the partner to going live with the partnership .
Insight & Approach Visualization tool can be used for variety of tasks , from brainstorming and defining user flow to project management and working with your team and stakeholders . Designers always use a flow chart or diagram to visually present all possible user journeys . Information visualization can make a huge difference . Turning numbers , percentages , statistics into a creative visualization can instantly make any information look more interesting . By incorporating the visualization tool in each phase of partner on boarding can ease the journey and help improve the entire process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22212 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The tool i have been using is the tool of visual thinking . Being a graphic designer , visualizing is the cultivating way to communicate with the audience whether we are aware of it or not . its really im- portant to be able to understand the way that i communicate .
Selection
Before visualizing a design for business , I need to identify the problems and what can be the solu- tions . I approach to my customers to contrast business model innovation with product development to improve a service . I have visulized the problems by thinking to set a framework activity set . So that the stakeholder understand how to identify the particular problems that design thinking is really suited for .
I have created a graphic image of the problem . I will draw a kind of imaginative work to be brought out by exercising the right side of the strategy problem . Figuring out how not only to generate great concepts , but also to figure out which ones wowed and worked in the marketplace . Thus we will understand the innovation work of our brain . The material of marketing and trainting and the existing strateges have been going through in detailed . If there is any lackings or some material is missing , i will call for a discussion with the stake holders and will try to find out what innitiative should be taken . We will look up or down stream to innovate something creative .
For the given situation , i will take the “ the tools and process ” from the book “ Designing for Growth ” . It will help me to know about the kinds of design tools best suited to each stage to identifying the right kinds of problems for design thinking . its not only about drawing.its all about thinking vis- ually . Its all about a visual language how we can connect to our customers , how the stakeholders will represent themselves as a brand . Also the graphic imagei made is all about how they can collaborate with the organisations or with a large group . As a graphic designer , we use visuali- zation all the time . If the visual imagination does n’t work properly I will creat another kind of visual theme in a another formate with innovative photography . Photography is also a great way of com- munication .
So for the activity i have planned , I will make the owners or the stakeholder to discuss openly to bring their ideas . So that they can represent their brands to the organisations . They can be divided . Some of them can get the graphic image i created so that they can share what they want , what is their interests of area , what they want to reflect on the graphic image or what are the problems and so on . This willl be an experiment and the results of that experiment will tell us what we should do next . The ideas that will come from their after this will be recorded . and after that pointing out from their feesback some addition will be given to the graphic image . Their feedback or their proposals will be seen in the grpahic . This process is pretty straightforward .. A designers ability is to deliver the message to the people in visual language .
Challenge
Application
Insight & Approach
From the activity I have learned is communicating with people exercising or discussing about graphic , revising the graphic with their feedback . This is an important thing to understand the problems and their valuable proposals , knowing what is the root cause of the problem and what needs to be solved . The visual image has given them the chance to disscuss and find out the point and give their opinion . It helps them to understand what they need and what information they need to obtain . The shared insights of the activity is more valuable to gain new insights of the main entities .
As I experienced my goal to demystify the idea of the design thinking and give you a sense of its power and possibilities of shared insights , in future I will use visualization in a innovative way in my design thinking . The feedback i got from the visual image i created will be a reference .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The tool i have been using is the tool of visual thinking . Being a graphic designer , visualizing is the cultivating way to communicate with the audience whether we are aware of it or not . its really im- portant to be able to understand the way that i communicate .
Selection
Before visualizing a design for business , I need to identify the problems and what can be the solu- tions . I approach to my customers to contrast business model innovation with product development to improve a service . I have visulized the problems by thinking to set a framework activity set . So that the stakeholder understand how to identify the particular problems that design thinking is really suited for .
I have created a graphic image of the problem . I will draw a kind of imaginative work to be brought out by exercising the right side of the strategy problem . Figuring out how not only to generate great concepts , but also to figure out which ones wowed and worked in the marketplace . Thus we will understand the innovation work of our brain . The material of marketing and trainting and the existing strateges have been going through in detailed . If there is any lackings or some material is missing , i will call for a discussion with the stake holders and will try to find out what innitiative should be taken . We will look up or down stream to innovate something creative .
For the given situation , i will take the “ the tools and process ” from the book “ Designing for Growth ” . It will help me to know about the kinds of design tools best suited to each stage to identifying the right kinds of problems for design thinking . its not only about drawing.its all about thinking vis- ually . Its all about a visual language how we can connect to our customers , how the stakeholders will represent themselves as a brand . Also the graphic imagei made is all about how they can collaborate with the organisations or with a large group . As a graphic designer , we use visuali- zation all the time . If the visual imagination does n’t work properly I will creat another kind of visual theme in a another formate with innovative photography . Photography is also a great way of com- munication .
So for the activity i have planned , I will make the owners or the stakeholder to discuss openly to bring their ideas . So that they can represent their brands to the organisations . They can be divided . Some of them can get the graphic image i created so that they can share what they want , what is their interests of area , what they want to reflect on the graphic image or what are the problems and so on . This willl be an experiment and the results of that experiment will tell us what we should do next . The ideas that will come from their after this will be recorded . and after that pointing out from their feesback some addition will be given to the graphic image . Their feedback or their proposals will be seen in the grpahic . This process is pretty straightforward .. A designers ability is to deliver the message to the people in visual language .
Challenge
Application
Insight & Approach
From the activity I have learned is communicating with people exercising or discussing about graphic , revising the graphic with their feedback . This is an important thing to understand the problems and their valuable proposals , knowing what is the root cause of the problem and what needs to be solved . The visual image has given them the chance to disscuss and find out the point and give their opinion . It helps them to understand what they need and what information they need to obtain . The shared insights of the activity is more valuable to gain new insights of the main entities .
As I experienced my goal to demystify the idea of the design thinking and give you a sense of its power and possibilities of shared insights , in future I will use visualization in a innovative way in my design thinking . The feedback i got from the visual image i created will be a reference .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12109 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge – Owing to very little practical world experience , I am picking up a universal challenge , which should be of concern to every human being . How to deal with Covid 19 . There are multiple elements to this challenge which are all inter related to each other and can not be addressed by any one standalone approach . However , the biggest solution that humanity has adopted so far for fighting this pandemic is a preventive approach i.e. lockdown and I would be analyzing why this solution though seemingly simple is much more complex and how we could have planned it in a relatively better manner .
Selection – Choice of my tool in this case is Visualization . As per my thought process , solutions that seem simple and are addressing a rather complex issue need much more attention than the obvious complex solutions . Since our issue and solution both are human centric , with extremely high level of uncertainty ; visualization is among the best tools that can help strategy designer think of all the elements contributing to the issue as well as posing risk to the solution .
Application – In order to approach this issue let us use the tool at preliminary level to answer ‘ What is ’ . What is the issue , the as is situation . For me what is would be :
What is – Currently there is an infection outbreak , which is contagious with very high infectious rate . It is airborne and can infect not only by respiratory system but also by any open pore for that matter . This being a virus does not have a vaccine for it yet and the high mutation rate further reduces the probability of finding one . Based on the preliminary observations and stats we have realized the mortality rate is much higher in people aged above 50 .
In an attempt to find the solution for this we should initiate with making clusters of interlinked items as below
Medical - M
Economical - E
Emotional - Em
Informational - I
Medical cluster would ideally contain all the information about the medical infrastructure . That can be PPE , Medical related facilities , List of specialized doctors in respiratory diseases across nation , categorical bifurcation of doctors as per the locality – city – state – zone – region , medical stockpile available and list of import dependent items along ( with their source and terms of transaction )
Economical cluster can portray the real impact of lockdown . Now this is easier said than done . If there were no existing mechanism to track and report such stats , it would be difficult to reach optimum stage in this cluster . However , to begin with , a bifurcation of population working in core economy activity ( Miners / Farmers etc ) , economy supporting activity ( courier services / Police/ Medical staff/ govt offices/ manufacturing workers etc ) , leisure and segment to be impacted least ( IT , Movie theatre , Education , Restaurants , Malls etc ) , provisioning of upcoming cost to nation based on existing medical infrastructure from medical cluster ( Overlap – M u E ) .
Emotional cluster is the one most important and difficult from human perspective . Understanding how scared people would be , what sort of reaction to expect on lockdown , how practical it is to stay locked in a house for 15 or 30 days straight , insecurities , belief and faith systems . This would essentially have all subjective information with no right or wrong but various perspectives only
Informational cluster though would not have an impact on fighting the pandemic but largely how it is managed . Outcome of this would largely have an impact on emotional cluster . Mode of communication , type of communication , frequency of communication , interpretation of communications , govt press releases , type of guidelines , authorities with decision taking abilities ; all of this could form part of this cluster . Effective management and planning of this would help government communicate much more effectively with the masses and ensure support from the masses .
Insight and Approach – Current lockdown models though started with simplicity and a common approach was soon realized as impractical and now have become eventually complex and difficult to maintain . With the above visualization approach , it might have been possible to plan the overall strategy in much effective manner . In my opinion below could have been possible approach for implementation of these lockdown with minimum impact :
1 . An initial 15 days lockdown in order to buy time for the above set of activities to chart out the
future outcome of this pandemic
2 . Communication plan for masses to educate about the issue and provide directions to avoid any
miscommunication between different locations . It is very important to look at it as a system instead of an isolated situation . Lockdown as a measure can only be effective if the overall system functions in the intended manner
3 . Separate instructions and arrangement for functioning of core economy activity and required
system support for those organizations
4 . Long term advisories for all the leisure and least impacted fields to remove uncertainty and
promote better planning at individual levels
5 . Procurement of all the essentials ( extrapolating based on the understanding of infectious nature
of virus ) in the first week of initial lockdown since logistics would be expected to be relatively slow owing to huge demand and supply imbalance
6 . Establishing national instead of state level control and protocol for people effected by the
pandemic
7 . If first round of lockdown had not fixed the issue our visualization chart would have helped us
understand the kind of impact it had on our economy . The before and after picture might have have helped us initiate the important economy supporting activity .
8 . By realizing relation between various clusters and their dependency on each other we might
have had ample data to impose a stricter lockdown in round 3 without having much impact on the masses
Theoretically and probably practically this would have helped us with a more planed approach of implementing a lockdown as well as coming out of one . However , with none of this planning the uncertain elements can be completely ruled out but largely can be subsided .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge – Owing to very little practical world experience , I am picking up a universal challenge , which should be of concern to every human being . How to deal with Covid 19 . There are multiple elements to this challenge which are all inter related to each other and can not be addressed by any one standalone approach . However , the biggest solution that humanity has adopted so far for fighting this pandemic is a preventive approach i.e. lockdown and I would be analyzing why this solution though seemingly simple is much more complex and how we could have planned it in a relatively better manner .
Selection – Choice of my tool in this case is Visualization . As per my thought process , solutions that seem simple and are addressing a rather complex issue need much more attention than the obvious complex solutions . Since our issue and solution both are human centric , with extremely high level of uncertainty ; visualization is among the best tools that can help strategy designer think of all the elements contributing to the issue as well as posing risk to the solution .
Application – In order to approach this issue let us use the tool at preliminary level to answer ‘ What is ’ . What is the issue , the as is situation . For me what is would be :
What is – Currently there is an infection outbreak , which is contagious with very high infectious rate . It is airborne and can infect not only by respiratory system but also by any open pore for that matter . This being a virus does not have a vaccine for it yet and the high mutation rate further reduces the probability of finding one . Based on the preliminary observations and stats we have realized the mortality rate is much higher in people aged above 50 .
In an attempt to find the solution for this we should initiate with making clusters of interlinked items as below
Medical - M
Economical - E
Emotional - Em
Informational - I
Medical cluster would ideally contain all the information about the medical infrastructure . That can be PPE , Medical related facilities , List of specialized doctors in respiratory diseases across nation , categorical bifurcation of doctors as per the locality – city – state – zone – region , medical stockpile available and list of import dependent items along ( with their source and terms of transaction )
Economical cluster can portray the real impact of lockdown . Now this is easier said than done . If there were no existing mechanism to track and report such stats , it would be difficult to reach optimum stage in this cluster . However , to begin with , a bifurcation of population working in core economy activity ( Miners / Farmers etc ) , economy supporting activity ( courier services / Police/ Medical staff/ govt offices/ manufacturing workers etc ) , leisure and segment to be impacted least ( IT , Movie theatre , Education , Restaurants , Malls etc ) , provisioning of upcoming cost to nation based on existing medical infrastructure from medical cluster ( Overlap – M u E ) .
Emotional cluster is the one most important and difficult from human perspective . Understanding how scared people would be , what sort of reaction to expect on lockdown , how practical it is to stay locked in a house for 15 or 30 days straight , insecurities , belief and faith systems . This would essentially have all subjective information with no right or wrong but various perspectives only
Informational cluster though would not have an impact on fighting the pandemic but largely how it is managed . Outcome of this would largely have an impact on emotional cluster . Mode of communication , type of communication , frequency of communication , interpretation of communications , govt press releases , type of guidelines , authorities with decision taking abilities ; all of this could form part of this cluster . Effective management and planning of this would help government communicate much more effectively with the masses and ensure support from the masses .
Insight and Approach – Current lockdown models though started with simplicity and a common approach was soon realized as impractical and now have become eventually complex and difficult to maintain . With the above visualization approach , it might have been possible to plan the overall strategy in much effective manner . In my opinion below could have been possible approach for implementation of these lockdown with minimum impact :
1 . An initial 15 days lockdown in order to buy time for the above set of activities to chart out the
future outcome of this pandemic
2 . Communication plan for masses to educate about the issue and provide directions to avoid any
miscommunication between different locations . It is very important to look at it as a system instead of an isolated situation . Lockdown as a measure can only be effective if the overall system functions in the intended manner
3 . Separate instructions and arrangement for functioning of core economy activity and required
system support for those organizations
4 . Long term advisories for all the leisure and least impacted fields to remove uncertainty and
promote better planning at individual levels
5 . Procurement of all the essentials ( extrapolating based on the understanding of infectious nature
of virus ) in the first week of initial lockdown since logistics would be expected to be relatively slow owing to huge demand and supply imbalance
6 . Establishing national instead of state level control and protocol for people effected by the
pandemic
7 . If first round of lockdown had not fixed the issue our visualization chart would have helped us
understand the kind of impact it had on our economy . The before and after picture might have have helped us initiate the important economy supporting activity .
8 . By realizing relation between various clusters and their dependency on each other we might
have had ample data to impose a stricter lockdown in round 3 without having much impact on the masses
Theoretically and probably practically this would have helped us with a more planed approach of implementing a lockdown as well as coming out of one . However , with none of this planning the uncertain elements can be completely ruled out but largely can be subsided .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20838 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection :
Storytelling , for me , is an amazing tool . I use it all the time because I work for a big company , which is one of the Big Four , and I talk to people all the time . Many of these people work as a CFO , or CEO , or they are managers . However , in my team , some of us , do not have the same speaking skills as I do . As a fact , in Peru , accounting people tend to be shy . For me , being shy in accountancy is nonsense , because you are the one who shows if the company is in good shape or in bad shape . Anyhow , when I work with managers , I tell them the whole audit process as a story . Why do I do that ? Because it makes it sound easier . This is , for me , the most important part of the process , because we need help from the company workers to get information , and if they understand what we are doing , then they will feel part of it .
Application :
I have a short story about using this tool . Once I was talking to a CFO , and he was known as one of the toughest bosses around Lima . If you do not convince him in the first minute of talking , then you are out . At the beginning I was nervous and , to be honest , I was not focus . I noticed that he was starting to look at his watch . In less that five seconds , I asked him “ What do you know about the audit process ? ” He looked at me surprised and I freaked out because I thought that it was over , but he did not answer me . Instead , he just said , and I quote , “ I just know that you look our accountancy department , I never was told about what exactly you do ” . Maybe he was lying , but I took the chance and told them everything about us . He ended up fascinated . After that , their team was so helpful that made the whole process easier for us .
I told this achievement to my Senior and Manager and they were fascinated . They told me that what I did was outstanding , and it will help in my evaluation .
Insight & Approach :
To be honest , I did what I thought it was the best in that situation . The man was so interested while I was speaking . After that , the firm decided to make an “ speaking course ” , where you can practice these situations with someone else . Sometimes , these training sessions are online or face to face .
This course really helped me to see things in a different way . Now I earn more knowledge and I am ready to put it in practice .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection :
Storytelling , for me , is an amazing tool . I use it all the time because I work for a big company , which is one of the Big Four , and I talk to people all the time . Many of these people work as a CFO , or CEO , or they are managers . However , in my team , some of us , do not have the same speaking skills as I do . As a fact , in Peru , accounting people tend to be shy . For me , being shy in accountancy is nonsense , because you are the one who shows if the company is in good shape or in bad shape . Anyhow , when I work with managers , I tell them the whole audit process as a story . Why do I do that ? Because it makes it sound easier . This is , for me , the most important part of the process , because we need help from the company workers to get information , and if they understand what we are doing , then they will feel part of it .
Application :
I have a short story about using this tool . Once I was talking to a CFO , and he was known as one of the toughest bosses around Lima . If you do not convince him in the first minute of talking , then you are out . At the beginning I was nervous and , to be honest , I was not focus . I noticed that he was starting to look at his watch . In less that five seconds , I asked him “ What do you know about the audit process ? ” He looked at me surprised and I freaked out because I thought that it was over , but he did not answer me . Instead , he just said , and I quote , “ I just know that you look our accountancy department , I never was told about what exactly you do ” . Maybe he was lying , but I took the chance and told them everything about us . He ended up fascinated . After that , their team was so helpful that made the whole process easier for us .
I told this achievement to my Senior and Manager and they were fascinated . They told me that what I did was outstanding , and it will help in my evaluation .
Insight & Approach :
To be honest , I did what I thought it was the best in that situation . The man was so interested while I was speaking . After that , the firm decided to make an “ speaking course ” , where you can practice these situations with someone else . Sometimes , these training sessions are online or face to face .
This course really helped me to see things in a different way . Now I earn more knowledge and I am ready to put it in practice .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20172 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection
Storytelling is one of the best tools I use . I used to volunteer in kids outreaches every Saturday , I intentionally devoted my time to invest in these children ’s lives . Many of these kids do not come from a well - off family . As young as they may seem they are no exception to challenges and struggles in life , they need guidance and inspiration to see the brighter side of life and to become the best version of their selves . As we all know , the attentiveness of the children are shorter compared to us , after a couple of minutes their focus will be diverted to something else . Usually they will talk or fight to their seatmates , some will transfer from one place to another that causes other children to do the same . With these traits , we made actions that will catch their attention . Observing the behaviors of these kids helped us to see the things that we needed to apply , the speakers are storytelling using the lesson to capture the interest of the kids . Understanding and getting the lesson is the most important goal we have for them to become the best version of their selves as they grow older .
Application
In our evaluation every after the outreaches , we always see to it that we are able to point all the things to improve . Addressing every need and the best for the kids . We are continuously talking how to be more effective and intentional without leaving a single kid behind , knowing that their age gaps greatly affects their catch up , attention and concentration . We are more than eager to improve and to do our best on the next outreaches we will have .
I shared to them that I remember a couple of times when I got distracted by a kid going hysterical , he was shouting and crying loudly . His behavior is way extreme compared to other kids . I know that this kid needed more attention , hence right after my lesson , I approached where he is seated , let him sit on my lap and consoled him until he calmed down . I told him that I will walk him home and he just nodded . He can barely talk and had a couple of gestures that are not usual . Shortly after we arrived , his mother thanked me for taking care of her child and told me that he has special needs , everything explains why he was acting like that .
Insight & Approach
His mother told me that she might stop sending him to outreaches for he is just causing trouble but I insisted that we could manage the situation somehow . I explained well that with the right amount of attention and understanding we will be able to calm him down just like what had happened earlier . I knew that I needed to tell her the side of my story and started telling her that my older brother and I used to have a playmate when we were still kids , in fact he is the only childhood friend we made and his case is just like his son ’s . The special needs of our childhood playmate did n’t stop us from doing the things we love to do : playing , chatting , eating , jumping , and all sorts of fun . He is such a nice and generous guy , even though he has speech and language delays we patiently waited for him to express what he wanted to convey and never did we made fun of his situation . We talk to him normally and never did he felt discrimination from us .
With the right amount of understanding , patience , love and attention , people like them with special needs could live a life normally just as we do . I believe that them being surrounded by a lot of kids will make them grow happier and might adapt to the environment they grow up with , slowly but surely .
I found out that storytelling is a good tool in conveying your message to the community . I plan to use more of this in the future together with the lessons I learned in this course .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection
Storytelling is one of the best tools I use . I used to volunteer in kids outreaches every Saturday , I intentionally devoted my time to invest in these children ’s lives . Many of these kids do not come from a well - off family . As young as they may seem they are no exception to challenges and struggles in life , they need guidance and inspiration to see the brighter side of life and to become the best version of their selves . As we all know , the attentiveness of the children are shorter compared to us , after a couple of minutes their focus will be diverted to something else . Usually they will talk or fight to their seatmates , some will transfer from one place to another that causes other children to do the same . With these traits , we made actions that will catch their attention . Observing the behaviors of these kids helped us to see the things that we needed to apply , the speakers are storytelling using the lesson to capture the interest of the kids . Understanding and getting the lesson is the most important goal we have for them to become the best version of their selves as they grow older .
Application
In our evaluation every after the outreaches , we always see to it that we are able to point all the things to improve . Addressing every need and the best for the kids . We are continuously talking how to be more effective and intentional without leaving a single kid behind , knowing that their age gaps greatly affects their catch up , attention and concentration . We are more than eager to improve and to do our best on the next outreaches we will have .
I shared to them that I remember a couple of times when I got distracted by a kid going hysterical , he was shouting and crying loudly . His behavior is way extreme compared to other kids . I know that this kid needed more attention , hence right after my lesson , I approached where he is seated , let him sit on my lap and consoled him until he calmed down . I told him that I will walk him home and he just nodded . He can barely talk and had a couple of gestures that are not usual . Shortly after we arrived , his mother thanked me for taking care of her child and told me that he has special needs , everything explains why he was acting like that .
Insight & Approach
His mother told me that she might stop sending him to outreaches for he is just causing trouble but I insisted that we could manage the situation somehow . I explained well that with the right amount of attention and understanding we will be able to calm him down just like what had happened earlier . I knew that I needed to tell her the side of my story and started telling her that my older brother and I used to have a playmate when we were still kids , in fact he is the only childhood friend we made and his case is just like his son ’s . The special needs of our childhood playmate did n’t stop us from doing the things we love to do : playing , chatting , eating , jumping , and all sorts of fun . He is such a nice and generous guy , even though he has speech and language delays we patiently waited for him to express what he wanted to convey and never did we made fun of his situation . We talk to him normally and never did he felt discrimination from us .
With the right amount of understanding , patience , love and attention , people like them with special needs could live a life normally just as we do . I believe that them being surrounded by a lot of kids will make them grow happier and might adapt to the environment they grow up with , slowly but surely .
I found out that storytelling is a good tool in conveying your message to the community . I plan to use more of this in the future together with the lessons I learned in this course .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11292 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling tool is being used by me many times in my professional life . This has been mainly used during my training sessions I conduct to my staff to give them a greatest context to the idea that I need to communicate . My subject area is on Risk management and the knowledge of our staff about the Risk Management is very minimal . People do not appreciate the Risk Management in greater way . Hence , it is a very big challenge to communicate my message about the importance of Risk Management concepts to non Risk professionals to make them believe that they should follow those techniques for their day to day works . To put the topic across the audience , I do many researches to provide lots of incidents through story telling to give the staff the context in my trainings . When these stories are discussed during the trainings , the staff used to tell their stories to me so that my knowledge on those areas can be improved . Further , those will help me to improve my training skills as well as to te benefit of the attendees of the trainings .
Application
In the Risk management , identifying the root cause is very critical to rectify an issue and to mitigate the risks . So I wanted to emphasize this critical point in a greater extent . Hence , I used the story telling feature in my training . I used the cobra effect concept to explain it . There was a time in India that the British rule had huge issues in the number of cobras in India . Hence the British wanted to arrest this situation . So government said to kill Cobras and get money from them . As a result , people got so much of money and then they realized that they can earn more and more money . Hence , they created several plants to grow cobras and they were eventually able to make lots of money . British identified that they have been paying lots of money out for cobras , but the quantity of the cobras are not reducing . So I explained to them using this example That is the issue in the Risk management process . We need to fix the root cause and not the incident . With that example , the participants were able to identify the importance of the said topic into a greater extent .
Insight & Approach
When I explained that story , the audience was very silent and looked at me very carefully . It was a turning point of the training and I further continued the story . Then the staff who participated identified the importance of the rectifying the root cause . One staff member stood and explained that all these times they have been rectifying the issue and not the root cause . Then I proposed that to be handled in 2 different ways .
1 ) . I said to explore the root cause for any incident going forward for better solution .
2 ) . In the policy level , I requested all the units / IT to provide a root cause analysis report for all the incidents . Then the requirement was documented also .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling tool is being used by me many times in my professional life . This has been mainly used during my training sessions I conduct to my staff to give them a greatest context to the idea that I need to communicate . My subject area is on Risk management and the knowledge of our staff about the Risk Management is very minimal . People do not appreciate the Risk Management in greater way . Hence , it is a very big challenge to communicate my message about the importance of Risk Management concepts to non Risk professionals to make them believe that they should follow those techniques for their day to day works . To put the topic across the audience , I do many researches to provide lots of incidents through story telling to give the staff the context in my trainings . When these stories are discussed during the trainings , the staff used to tell their stories to me so that my knowledge on those areas can be improved . Further , those will help me to improve my training skills as well as to te benefit of the attendees of the trainings .
Application
In the Risk management , identifying the root cause is very critical to rectify an issue and to mitigate the risks . So I wanted to emphasize this critical point in a greater extent . Hence , I used the story telling feature in my training . I used the cobra effect concept to explain it . There was a time in India that the British rule had huge issues in the number of cobras in India . Hence the British wanted to arrest this situation . So government said to kill Cobras and get money from them . As a result , people got so much of money and then they realized that they can earn more and more money . Hence , they created several plants to grow cobras and they were eventually able to make lots of money . British identified that they have been paying lots of money out for cobras , but the quantity of the cobras are not reducing . So I explained to them using this example That is the issue in the Risk management process . We need to fix the root cause and not the incident . With that example , the participants were able to identify the importance of the said topic into a greater extent .
Insight & Approach
When I explained that story , the audience was very silent and looked at me very carefully . It was a turning point of the training and I further continued the story . Then the staff who participated identified the importance of the rectifying the root cause . One staff member stood and explained that all these times they have been rectifying the issue and not the root cause . Then I proposed that to be handled in 2 different ways .
1 ) . I said to explore the root cause for any incident going forward for better solution .
2 ) . In the policy level , I requested all the units / IT to provide a root cause analysis report for all the incidents . Then the requirement was documented also .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9741 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking for Innovation , Assignment 23 November 2019
1 . Challenge : Describe your challenge , including all relevant information .
The overall challenge is to develop voice services to increase overall content streaming for the audio content of a national broadcaster .
People who like the audio content of a national broadcaster want to be able to access it easily around their home through their voice activated smart speakers . Our hypothesis is that activating it using voice services rather than hand held devices is more convenient to them provided they can easily navigate to the content they want . We already have lots of data about the content , frequency of streaming and related user data . However , we think people would access and listen to more content if it was easier to locate what they liked , including content they already know about and new content that they might discover .
I selected this challenge because it really meets the criteria of being the right kind of challenge for design thinking :
• it is not a clearly defined
• it is a human centred problem
• there is a whole eco - system of content and streaming methods and devices to
contemplate
• there is plenty of ambiguity
• it ’s a great opportunity for observation and deep - diving to get insights
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
The project is recognised as an innovative and high risk , potentially high reward project , so stakeholders needs to be continually inspired to support , fund and engage with the project as it evolves .
The tool I ’ve selected is Story - telling because it ’s such a powerful tool to communicate the evolving strategy in a project like this . It involves getting deep insights into people who use voice services and who want to access audio content around their homes from their smart speakers . And it involves telling those stories to the stakeholders .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
After conducting user research as described below in grey , I used the insights I gathered from that exercise to identify the different personas and tell their story to the stakeholders : who they are , what is there lifestyle and day to day life like , what are their likes and dislikes , what is important to them etc . This created a vivid picture , including actual pictures of different types of users , although very limited at this stage due to the small amount of initial research .
I told the story of how they interact with current voice services today , how they feel about it , what the pain points are , what ideas they have and what gets them excited about what they could do if anything was possible .
[ I visited people I know in their homes and asked them lots of open ended questions : What content to they listen to in their home including spoken and music ? Why do they listen to that content ? What is it they like about it ? When do they listen to it ? Which rooms ? What activity are they doing at the same time ? Do they listen with someone else ? Do they stop , resume or listen to anything more than once . What are the circumstances that cause them to stop , resume or listen to anything more than once . How do they feel about accessing the content using existing voice service ? If anything was possible what would they like to be able to do ? I described them different scenarios such as , imagine you ’ve decided to sit down and have a cup of tea and listen to something . Show me what you will do … so I could observe how they interact with the content under different scenarios . ]
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
I told the story of a common frustration of note being able to forward or rewind 20 seconds like in the app and described what they users did instead because they could n’t do this via the voice services , including frustration about where to find hand held devices .
I told the story about how we could explore the idea of our next small iterations of development and experimentation and how I planned to engage the users further , wad what that would look like
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
I had started with a very small research project in the first instance to test out what worked before requesting a bigger research budget , however , next time I would probably go wider research for the initial research project , so that the initial iteration has more insights to support it rather than pointing to needing more research before we could start and further development of our ideas and writing user stories etc .
I would probably use visualisation , particularly a collage showing the thought processes of the individuals researched , to get better insights into the information from the wider user research . This is because visualisation will help us to access non - verbal parts of our brain when we are looking for patterns and generating different ideas and concepts so we do n’t jump to solutions too quickly . I think visual representations of insights and information tells a great story .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking for Innovation , Assignment 23 November 2019
1 . Challenge : Describe your challenge , including all relevant information .
The overall challenge is to develop voice services to increase overall content streaming for the audio content of a national broadcaster .
People who like the audio content of a national broadcaster want to be able to access it easily around their home through their voice activated smart speakers . Our hypothesis is that activating it using voice services rather than hand held devices is more convenient to them provided they can easily navigate to the content they want . We already have lots of data about the content , frequency of streaming and related user data . However , we think people would access and listen to more content if it was easier to locate what they liked , including content they already know about and new content that they might discover .
I selected this challenge because it really meets the criteria of being the right kind of challenge for design thinking :
• it is not a clearly defined
• it is a human centred problem
• there is a whole eco - system of content and streaming methods and devices to
contemplate
• there is plenty of ambiguity
• it ’s a great opportunity for observation and deep - diving to get insights
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
The project is recognised as an innovative and high risk , potentially high reward project , so stakeholders needs to be continually inspired to support , fund and engage with the project as it evolves .
The tool I ’ve selected is Story - telling because it ’s such a powerful tool to communicate the evolving strategy in a project like this . It involves getting deep insights into people who use voice services and who want to access audio content around their homes from their smart speakers . And it involves telling those stories to the stakeholders .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
After conducting user research as described below in grey , I used the insights I gathered from that exercise to identify the different personas and tell their story to the stakeholders : who they are , what is there lifestyle and day to day life like , what are their likes and dislikes , what is important to them etc . This created a vivid picture , including actual pictures of different types of users , although very limited at this stage due to the small amount of initial research .
I told the story of how they interact with current voice services today , how they feel about it , what the pain points are , what ideas they have and what gets them excited about what they could do if anything was possible .
[ I visited people I know in their homes and asked them lots of open ended questions : What content to they listen to in their home including spoken and music ? Why do they listen to that content ? What is it they like about it ? When do they listen to it ? Which rooms ? What activity are they doing at the same time ? Do they listen with someone else ? Do they stop , resume or listen to anything more than once . What are the circumstances that cause them to stop , resume or listen to anything more than once . How do they feel about accessing the content using existing voice service ? If anything was possible what would they like to be able to do ? I described them different scenarios such as , imagine you ’ve decided to sit down and have a cup of tea and listen to something . Show me what you will do … so I could observe how they interact with the content under different scenarios . ]
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
I told the story of a common frustration of note being able to forward or rewind 20 seconds like in the app and described what they users did instead because they could n’t do this via the voice services , including frustration about where to find hand held devices .
I told the story about how we could explore the idea of our next small iterations of development and experimentation and how I planned to engage the users further , wad what that would look like
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
I had started with a very small research project in the first instance to test out what worked before requesting a bigger research budget , however , next time I would probably go wider research for the initial research project , so that the initial iteration has more insights to support it rather than pointing to needing more research before we could start and further development of our ideas and writing user stories etc .
I would probably use visualisation , particularly a collage showing the thought processes of the individuals researched , to get better insights into the information from the wider user research . This is because visualisation will help us to access non - verbal parts of our brain when we are looking for patterns and generating different ideas and concepts so we do n’t jump to solutions too quickly . I think visual representations of insights and information tells a great story .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14612 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling , Cedric Sanchez
1 . Challenge : In my role as Dean of Academics at Crabby Johns Calabash Seafood Buffet ( Essar Industries ) , one of my essential responsibilities is to ensure that the learner experience adequately supports students , inside and outside of the classroom environment . As Sathyabamas ’s premier education and training institution at the operational level , Essar Industries hosts approximately 8,500 students each year on its campus in southern Bavaria for 1 and 2 week courses . Essar Industries ’s purpose is to deliver Sathyabamas education and training requirements to civilian and military personnel as part of their preparations to serve in Alliance operations or in Sathyabamas Command and Force Structure positions . Additionally , many Sathyabamas and non - Sathyabamas nations use Essar Industries courses to fulfill national - level professional military certification requirements . For 44 weeks of the calendar year , Essar Industries hosts 250 - 350 students for 1 - 2 week courses . Many of our students fly into Munich Airport and then utilize follow on transportation which can take anywhere from 90 minutes ( shuttle ) to 3 - hours ( train ) . Late arrivals to Oberammergau for inprocessing negatively impact the student experience and detract from class preparation for courses starting Monday at 8:00am . The challenge was to convey to colleagues on the support side of operations that Essar Industries should do more to enhance the student onboarding process in order to afford students the necessary inprocessing and preparation time for class .
2 . Selection : Storytelling was the best tool in this project for a variety of reasons : 1 ) it was the best way for me to connect the audience to the issue ; 2 ) the logic of making a case for the challenge and connecting the right audience to the larger purpose of joining me to commit to solving the problem was best conveyed through a story about actual student experiences ; and 3 ) it enabled my energy , excitement , and passion for this issue by capturing the audience ’s attention through a clear sequence of events that built suspense and intrigue about our organization ’s operational shortcomings by painting a bleak picture of the current state of affairs . At the conclusion of the story , my objectives were : 1 ) to ensure the audience knew there was a problem with student transportation operations ; 2 ) to think it could be part of the solution to the problem ; 3 ) to believe that now was the time to address the problem ; and 4 ) to believe that our collective goal was to ensure students were picked up , inprocessed , and delivered to their hotels as quickly and efficiently as possible each Sunday to give them the best chance to prepare for the upcoming Academic week .
3 . Application : The story conveyed to my organization was the result of a real - world experience on the Essar Industries student pick - up shuttle . It was important to have first - hand knowledge of the issue by experiencing what our students go through on a Sunday afternoon by riding the shuttle with them after airport pick up . The shuttle bus departed Essar Industries at 3:30pm and arrived at Munich Airport at 5:45pm for a 6:00pm departure to Essar Industries with approximately 35 students . At 5:55pm , we discovered one student missing from the scheduled pick up . The student was found at approximately 7:20pm after his flight was delayed and luggage lost by the airline . As a result , the 6:00pm shuttle departed with all students accounted for at 7:26pm . Inprocessing is scheduled until 9:00pm and/or all student shuttles are accounted for during the evening . Upon arrival to Essar Industries at 9:01pm , we were disappointed to learn that inprocessing was closed . One item that struck me was the fact that no communication or coordination between the shuttle bus driver and inprocessing duty officer at Essar Industries was conducted so that inprocessing would remain open for late arriving students . There were students approaching 7.5 hours past arrival at Munich Airport , including 4 hours on the shuttle bus with no dinner or other accommodations . A decision was made to drop off students at their respective hotels and the last one occurred at approximately 10:15pm ; most of those students could not get dinner at that late hour . Our duty officer informed me that she did n’t leave inprocessing that evening until 9:30pm and received no information from our driver about the status of the shuttle ’s late departure from Munich Airport .
4 . Insight : The experience of riding the shuttle in order to gain first - hand information of the challenge was invaluable to the credibility of the story . It allowed me to see the challenge first hand and ask pointed questions about our process : 1 ) is holding a bus of 35 people at Munich Airport for one late arrival the only option in our logistics structure ; 2 ) who is empowered to make decisions about shuttles remaining or departing Munich Airport if students arrive late ; 3 ) do our drivers regularly communicate shuttle status to the duty officer or any other Essar Industries personnel who can help them make informed decisions and account for late / non arriving students ; 4 ) when drivers arrive to Essar Industries with a shuttle full of students from MUC or any other large group pickup , do they report to the duty officer that students are accounted for / missing , etc . ; 5 ) who determines if / when Sunday inprocessing will remain open past 9:00pm or close as scheduled ? What factors go into that decision ? ; 6 ) does the duty officer know who is driving the Sunday shuttles and does the duty officer receive contact information for the driver ; 7 ) do Essar Industries drivers have the duty officer phone number and are they instructed to communicate with the duty officer as a procedure during transportation operations ? Asking the questions above helped ignite a problem - solving discussion that took into account viewpoints from the operations and support side of the issue as both perspectives were key to successfully overcoming this challenge . My feeling is if it ’s not written in a checklist or standard operating procedure then then there is very little chance of procedural change successfully taking hold in an organization that has different personnel completing the same tasks each week . It is very likely that 99 % of Essar Industries ’s shuttles operate without issue and all students arrive on time and get to school , inprocess , and check - in to their hotels without incident each week , which is great . The reality is that we must plan to mitigate the worst case scenarios and this and my experience confirmed that we should put better processes in place to help our staff and provide our students the best chance for success at Essar Industries . Going forward , the group is primed to explore even more options to enhance the student experience which sets the stage for making additional improvement to the student support experience . 5 . Approach : The tool that was used for this task was the right one based on my personality and objectives in solving this challenge . If and when another task like this is undertaken , it would be wise to invite members of my organization to participate in the experience that forms the storytelling scenario in order to gain multiple perspectives and additional insights on the issue . Choosing this path might accelerate the process of collaboration to promote engaged participation and idea sharing .
| EMAIL:
ID_NUM:
NAME_STUDENT: Cedric Sanchez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling , Cedric Sanchez
1 . Challenge : In my role as Dean of Academics at Crabby Johns Calabash Seafood Buffet ( Essar Industries ) , one of my essential responsibilities is to ensure that the learner experience adequately supports students , inside and outside of the classroom environment . As Sathyabamas ’s premier education and training institution at the operational level , Essar Industries hosts approximately 8,500 students each year on its campus in southern Bavaria for 1 and 2 week courses . Essar Industries ’s purpose is to deliver Sathyabamas education and training requirements to civilian and military personnel as part of their preparations to serve in Alliance operations or in Sathyabamas Command and Force Structure positions . Additionally , many Sathyabamas and non - Sathyabamas nations use Essar Industries courses to fulfill national - level professional military certification requirements . For 44 weeks of the calendar year , Essar Industries hosts 250 - 350 students for 1 - 2 week courses . Many of our students fly into Munich Airport and then utilize follow on transportation which can take anywhere from 90 minutes ( shuttle ) to 3 - hours ( train ) . Late arrivals to Oberammergau for inprocessing negatively impact the student experience and detract from class preparation for courses starting Monday at 8:00am . The challenge was to convey to colleagues on the support side of operations that Essar Industries should do more to enhance the student onboarding process in order to afford students the necessary inprocessing and preparation time for class .
2 . Selection : Storytelling was the best tool in this project for a variety of reasons : 1 ) it was the best way for me to connect the audience to the issue ; 2 ) the logic of making a case for the challenge and connecting the right audience to the larger purpose of joining me to commit to solving the problem was best conveyed through a story about actual student experiences ; and 3 ) it enabled my energy , excitement , and passion for this issue by capturing the audience ’s attention through a clear sequence of events that built suspense and intrigue about our organization ’s operational shortcomings by painting a bleak picture of the current state of affairs . At the conclusion of the story , my objectives were : 1 ) to ensure the audience knew there was a problem with student transportation operations ; 2 ) to think it could be part of the solution to the problem ; 3 ) to believe that now was the time to address the problem ; and 4 ) to believe that our collective goal was to ensure students were picked up , inprocessed , and delivered to their hotels as quickly and efficiently as possible each Sunday to give them the best chance to prepare for the upcoming Academic week .
3 . Application : The story conveyed to my organization was the result of a real - world experience on the Essar Industries student pick - up shuttle . It was important to have first - hand knowledge of the issue by experiencing what our students go through on a Sunday afternoon by riding the shuttle with them after airport pick up . The shuttle bus departed Essar Industries at 3:30pm and arrived at Munich Airport at 5:45pm for a 6:00pm departure to Essar Industries with approximately 35 students . At 5:55pm , we discovered one student missing from the scheduled pick up . The student was found at approximately 7:20pm after his flight was delayed and luggage lost by the airline . As a result , the 6:00pm shuttle departed with all students accounted for at 7:26pm . Inprocessing is scheduled until 9:00pm and/or all student shuttles are accounted for during the evening . Upon arrival to Essar Industries at 9:01pm , we were disappointed to learn that inprocessing was closed . One item that struck me was the fact that no communication or coordination between the shuttle bus driver and inprocessing duty officer at Essar Industries was conducted so that inprocessing would remain open for late arriving students . There were students approaching 7.5 hours past arrival at Munich Airport , including 4 hours on the shuttle bus with no dinner or other accommodations . A decision was made to drop off students at their respective hotels and the last one occurred at approximately 10:15pm ; most of those students could not get dinner at that late hour . Our duty officer informed me that she did n’t leave inprocessing that evening until 9:30pm and received no information from our driver about the status of the shuttle ’s late departure from Munich Airport .
4 . Insight : The experience of riding the shuttle in order to gain first - hand information of the challenge was invaluable to the credibility of the story . It allowed me to see the challenge first hand and ask pointed questions about our process : 1 ) is holding a bus of 35 people at Munich Airport for one late arrival the only option in our logistics structure ; 2 ) who is empowered to make decisions about shuttles remaining or departing Munich Airport if students arrive late ; 3 ) do our drivers regularly communicate shuttle status to the duty officer or any other Essar Industries personnel who can help them make informed decisions and account for late / non arriving students ; 4 ) when drivers arrive to Essar Industries with a shuttle full of students from MUC or any other large group pickup , do they report to the duty officer that students are accounted for / missing , etc . ; 5 ) who determines if / when Sunday inprocessing will remain open past 9:00pm or close as scheduled ? What factors go into that decision ? ; 6 ) does the duty officer know who is driving the Sunday shuttles and does the duty officer receive contact information for the driver ; 7 ) do Essar Industries drivers have the duty officer phone number and are they instructed to communicate with the duty officer as a procedure during transportation operations ? Asking the questions above helped ignite a problem - solving discussion that took into account viewpoints from the operations and support side of the issue as both perspectives were key to successfully overcoming this challenge . My feeling is if it ’s not written in a checklist or standard operating procedure then then there is very little chance of procedural change successfully taking hold in an organization that has different personnel completing the same tasks each week . It is very likely that 99 % of Essar Industries ’s shuttles operate without issue and all students arrive on time and get to school , inprocess , and check - in to their hotels without incident each week , which is great . The reality is that we must plan to mitigate the worst case scenarios and this and my experience confirmed that we should put better processes in place to help our staff and provide our students the best chance for success at Essar Industries . Going forward , the group is primed to explore even more options to enhance the student experience which sets the stage for making additional improvement to the student support experience . 5 . Approach : The tool that was used for this task was the right one based on my personality and objectives in solving this challenge . If and when another task like this is undertaken , it would be wise to invite members of my organization to participate in the experience that forms the storytelling scenario in order to gain multiple perspectives and additional insights on the issue . Choosing this path might accelerate the process of collaboration to promote engaged participation and idea sharing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Cedric Sanchez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4561 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Zanee Insurance Company Limited : Company General Use
Learning Launch
Challenge As a new employee at my department , in my first few days , I have noticed the abundant number of access requests that my unit receives on a daily basis . Working as an Information Security Analyst ( ISA ) enables me to control system restrictions for users across the company with over 6,000 employees that need my team ’s support to pursue their daily activities . Requests vary in the degree of urgency and amount of control which usually requires further questioning and deeper justifications from users as why they need those accesses and for how long . Given the limited number of ISA ’s compared to the demand , this creates a challenge to following up with requests as each request takes approximately 3 to 5 minutes to be closed ( in case no further investigation is required which usually takes hours to be resolved . ) and with over 300 requests created daily , ISA ’s tend to fall behind and start prioritizing based on urgency rather than following the flow of requests . An essential part of the challenge is the fact that the systems we use are scattered between multiple platforms , therefore navigation takes time and effort which can be resolved by integrating all systems into one platform called MyAccess .
Selection Our team has already contacted the IT development department that is responsible for all systems we use . I chose the learning launch approach to try and test the integration of our systems into MyAccess as we improve and retest based on end - user experience and ISA ’s feedback . Learning Launch allows us to learn more about our needs as we go while saves us the time and energy of a massive launch that could take longer and interduce more problems due to lack of testing and feedback .
Application Working closely with the development team , we launched our first prototype focusing on the end - user ease - of - use and required fields to be filled in order to minimize the effort needed the ISA to approve and grant accesses . We were able to tweak the system to auto - fill some of the required inputs by default based on the users ’ profiles . For example , ISA is no longer required to check the area of assignment of each user and grant access accordingly . Instead , the area will be filled - out and does not require more action .
On our second test , we added restrictions on users based on their roles and areas of assignment as well as the number of requests created whereas users can apply for multiple roles in one request and are not allowed to create additional ones until original request has been closed .
The final test launch was more concentrated towards system security and protection . We added a feature that enables the system to automatically revoke accesses as soon as the user has changed their area of assignment or / and was no longer within the department . This lowered the load on ISA ’s as not even a glance for approval was required to revoke access and will only be looked at if user has reapplied for the role through MyAccess system .
Zanee Insurance Company Limited : Company General Use
Insight Through applying the learning launch design tool , we were able to migrate from our old system to MyAccess with a full understanding of users needs . Our thinking was powered by user empathy and problem - solving ideology . This tool allowed a smooth and subtle integration of multiple access - control systems that used to be entirely separate into one user - friendly , comprehensive and tested platform . Going through the stages of testing saved us the time that could have been wasted in solving issues that were not as crucial to the users as the areas that actually needed further attention to be added and adjusted .
Approach After the satisfactory outcomes of this challenge and the approach we used , we aspire to keep using design thinking tools to elevate experiences with our systems and find other areas of improvement that could be maintained using various ways of design thinking . The learning launch helped us look at our systems from different perspectives using various user input to enhance and fix as we go . Adapting to this mind - set encouraged us to look closely at each task and think of an approach to use to better simplify it and improve . Looking back at our experience with design thinking tool , we might need to integrate different approaches in order to land on the more appropriate one . Evidently , learning launch has worked great with our situation but that should not have discouraged us from testing the other approaches .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Zanee Insurance Company Limited : Company General Use
Learning Launch
Challenge As a new employee at my department , in my first few days , I have noticed the abundant number of access requests that my unit receives on a daily basis . Working as an Information Security Analyst ( ISA ) enables me to control system restrictions for users across the company with over 6,000 employees that need my team ’s support to pursue their daily activities . Requests vary in the degree of urgency and amount of control which usually requires further questioning and deeper justifications from users as why they need those accesses and for how long . Given the limited number of ISA ’s compared to the demand , this creates a challenge to following up with requests as each request takes approximately 3 to 5 minutes to be closed ( in case no further investigation is required which usually takes hours to be resolved . ) and with over 300 requests created daily , ISA ’s tend to fall behind and start prioritizing based on urgency rather than following the flow of requests . An essential part of the challenge is the fact that the systems we use are scattered between multiple platforms , therefore navigation takes time and effort which can be resolved by integrating all systems into one platform called MyAccess .
Selection Our team has already contacted the IT development department that is responsible for all systems we use . I chose the learning launch approach to try and test the integration of our systems into MyAccess as we improve and retest based on end - user experience and ISA ’s feedback . Learning Launch allows us to learn more about our needs as we go while saves us the time and energy of a massive launch that could take longer and interduce more problems due to lack of testing and feedback .
Application Working closely with the development team , we launched our first prototype focusing on the end - user ease - of - use and required fields to be filled in order to minimize the effort needed the ISA to approve and grant accesses . We were able to tweak the system to auto - fill some of the required inputs by default based on the users ’ profiles . For example , ISA is no longer required to check the area of assignment of each user and grant access accordingly . Instead , the area will be filled - out and does not require more action .
On our second test , we added restrictions on users based on their roles and areas of assignment as well as the number of requests created whereas users can apply for multiple roles in one request and are not allowed to create additional ones until original request has been closed .
The final test launch was more concentrated towards system security and protection . We added a feature that enables the system to automatically revoke accesses as soon as the user has changed their area of assignment or / and was no longer within the department . This lowered the load on ISA ’s as not even a glance for approval was required to revoke access and will only be looked at if user has reapplied for the role through MyAccess system .
Zanee Insurance Company Limited : Company General Use
Insight Through applying the learning launch design tool , we were able to migrate from our old system to MyAccess with a full understanding of users needs . Our thinking was powered by user empathy and problem - solving ideology . This tool allowed a smooth and subtle integration of multiple access - control systems that used to be entirely separate into one user - friendly , comprehensive and tested platform . Going through the stages of testing saved us the time that could have been wasted in solving issues that were not as crucial to the users as the areas that actually needed further attention to be added and adjusted .
Approach After the satisfactory outcomes of this challenge and the approach we used , we aspire to keep using design thinking tools to elevate experiences with our systems and find other areas of improvement that could be maintained using various ways of design thinking . The learning launch helped us look at our systems from different perspectives using various user input to enhance and fix as we go . Adapting to this mind - set encouraged us to look closely at each task and think of an approach to use to better simplify it and improve . Looking back at our experience with design thinking tool , we might need to integrate different approaches in order to land on the more appropriate one . Evidently , learning launch has worked great with our situation but that should not have discouraged us from testing the other approaches .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13694 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challenge :
Currently I am a second - year engineering student in Information Technology field . So , I am aspiring to be a professional web developer in the coming future and I am learning to create and design web pages to improve my learning experience . As I am learning , I come across a lot of web pages which I try to code . But coding requires pre - planning as to how the web page will look and what all features and options it will contain and code accordingly .
Selection :
To tackle this problem , I chose to take help of two design thinking tools . Those are : Visualization and Mind Mapping . These two design thinking tools greatly come in handy while solving these types of problems . Like explained in the video lectures , visualization is important as it gives us a better understanding of the situation and helps enhance the creativity and motivation to solve that problem .
Application :
Visualization and Mind Mapping were best suited tools . Here is how I used these in my coding experience to ease the problem :
1)Visualization : I used the blackboard and made a rough sketch of how the site would look after execution of the code using different colors for different sections . I also marked the parameters and other stuff like margin , padding etc . This made the picture clearer and made it easy to code the page part by part .
2)Mind Mapping : Mind Mapping was used by me to break down the problem statement into smaller parts as coding for small - small parts is much better than coding the page all at once . It also helped me to create subparts of each section which were then completed without any difficulty .
Insight :
By using these two tools , each component and structure could be understood easily and was made clear . By breaking down the code using design thinking tools , it gave a deeper understanding of the syntax and relations between HTML tags and CSS targets . It also enhanced my creativity and I could easily add new
features to the pages . It made the coding part much more interesting and fun to work on .
Approach :
Using these same tools , I would further like to change my approach to new problems by making flowcharts and highlight different ideas in different colored region according to their priority of importance . For eg : most important tasks to be highlighted in red , moderate difficulty tasks to be kept in green region and easy to do tasks to be highlighted with yellow and flow of the program to be marked with blue . This will help me easily recognize the structure of the program without even actually reading it and understanding it just by looking at the color of the region they are kept in . I would club Mind Mapping and visualization to create the ideal design of program flow .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challenge :
Currently I am a second - year engineering student in Information Technology field . So , I am aspiring to be a professional web developer in the coming future and I am learning to create and design web pages to improve my learning experience . As I am learning , I come across a lot of web pages which I try to code . But coding requires pre - planning as to how the web page will look and what all features and options it will contain and code accordingly .
Selection :
To tackle this problem , I chose to take help of two design thinking tools . Those are : Visualization and Mind Mapping . These two design thinking tools greatly come in handy while solving these types of problems . Like explained in the video lectures , visualization is important as it gives us a better understanding of the situation and helps enhance the creativity and motivation to solve that problem .
Application :
Visualization and Mind Mapping were best suited tools . Here is how I used these in my coding experience to ease the problem :
1)Visualization : I used the blackboard and made a rough sketch of how the site would look after execution of the code using different colors for different sections . I also marked the parameters and other stuff like margin , padding etc . This made the picture clearer and made it easy to code the page part by part .
2)Mind Mapping : Mind Mapping was used by me to break down the problem statement into smaller parts as coding for small - small parts is much better than coding the page all at once . It also helped me to create subparts of each section which were then completed without any difficulty .
Insight :
By using these two tools , each component and structure could be understood easily and was made clear . By breaking down the code using design thinking tools , it gave a deeper understanding of the syntax and relations between HTML tags and CSS targets . It also enhanced my creativity and I could easily add new
features to the pages . It made the coding part much more interesting and fun to work on .
Approach :
Using these same tools , I would further like to change my approach to new problems by making flowcharts and highlight different ideas in different colored region according to their priority of importance . For eg : most important tasks to be highlighted in red , moderate difficulty tasks to be kept in green region and easy to do tasks to be highlighted with yellow and flow of the program to be marked with blue . This will help me easily recognize the structure of the program without even actually reading it and understanding it just by looking at the color of the region they are kept in . I would club Mind Mapping and visualization to create the ideal design of program flow .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22504 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. |
Mind Mapping
Challenge
We were running a Youth Group Organization called LATAM ( La Republica ) in a refugee camp to empower youth , build their capacities for them to discover their potential . During our operation , our challenge was that , we could n't get relevant information about what exactly the young people want to do that will help them . The youth were traumatized by their past experiences ( some loss their parents , relatives , friends etc ) in the war . When we ask questions to get their mind , no one participated in answering question . So , it became hard for us to get information on what could be done to youth ( and we could n't do anything different unless what youth want ) . We did some counseling and sensitization meetings for youth and local leaders .
Selection
Mind mapping is a great tool that I used at all times to easily collect hidden data from different people . So our team chose mind mapping tool . Providing sticky note to participants and ask a question , then each of them write as many answers as he / she can . This helps us gather more information about things on ground and what they think should be done .
Application
For our first Mind Mapping , we managed to collect more information from different people for our project of youth 4 change . Our team completed a survey with some few youth and local leaders . The surveys included questions about life standards , youth 's needs , understanding to their roles and feelings about the change , that was within a two - week timeframe . I also explained how addressing the needs of one person can impact everyone for the better . Our organization selected 30 youth for three - day training on peace building and conflict resolution . In every after session , we ask two - three questions . We provide them with sticky notes for writing their answers . Through the process , we collected different informations that we could not get if we use other means e.g throwing question to audience . So Mind mapping became the first tool of data collection through our project implementation .
Insight
Our team identified the major issues and concerns about young people by applying Mind mapping tool . More information we needed for our project were collected through this approach , and both our team and the youth would were fairly open to the new prioritization of tasks and process . while our team was open to the prioritization of tasks and process , the young people and the local leaders expressed some concerns . Our team will review this insight and incorporate it into future project designs . This worked really well .
Approach
Since our team has already gone through several design thinking tools and are at this stage in the timeline , the mind mapping is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first trainings and sensitization meetings and incorporate this insight into future projects . Future project should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input:
Mind Mapping
Challenge
We were running a Youth Group Organization called LATAM ( La Republica ) in a refugee camp to empower youth , build their capacities for them to discover their potential . During our operation , our challenge was that , we could n't get relevant information about what exactly the young people want to do that will help them . The youth were traumatized by their past experiences ( some loss their parents , relatives , friends etc ) in the war . When we ask questions to get their mind , no one participated in answering question . So , it became hard for us to get information on what could be done to youth ( and we could n't do anything different unless what youth want ) . We did some counseling and sensitization meetings for youth and local leaders .
Selection
Mind mapping is a great tool that I used at all times to easily collect hidden data from different people . So our team chose mind mapping tool . Providing sticky note to participants and ask a question , then each of them write as many answers as he / she can . This helps us gather more information about things on ground and what they think should be done .
Application
For our first Mind Mapping , we managed to collect more information from different people for our project of youth 4 change . Our team completed a survey with some few youth and local leaders . The surveys included questions about life standards , youth 's needs , understanding to their roles and feelings about the change , that was within a two - week timeframe . I also explained how addressing the needs of one person can impact everyone for the better . Our organization selected 30 youth for three - day training on peace building and conflict resolution . In every after session , we ask two - three questions . We provide them with sticky notes for writing their answers . Through the process , we collected different informations that we could not get if we use other means e.g throwing question to audience . So Mind mapping became the first tool of data collection through our project implementation .
Insight
Our team identified the major issues and concerns about young people by applying Mind mapping tool . More information we needed for our project were collected through this approach , and both our team and the youth would were fairly open to the new prioritization of tasks and process . while our team was open to the prioritization of tasks and process , the young people and the local leaders expressed some concerns . Our team will review this insight and incorporate it into future project designs . This worked really well .
Approach
Since our team has already gone through several design thinking tools and are at this stage in the timeline , the mind mapping is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first trainings and sensitization meetings and incorporate this insight into future projects . Future project should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9880 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization tool
Challenge and selection
As a design student , it is essential for us to have some degree of empathy for the other , which
makes a lot of sense to me how certain activities such as visualization are carried out , since for
each assignment or activity that arises one does not design for one if not for another , client /
user , who I have to imagine how to use the product , identifying possible errors in the
morphology , usability or some other quality of the design
, it helps us a lot to foresee successes and errors in the design , so that each assignment is a particular challenge . The use of this type of approach allows me to see what not everyone can see , in relation to the communication that exists between the user / consumer and the designed product , ( product is a graphic piece , a garment , a service , or a tangible product ) is where the communicational connection is between what is designed and the reception of the user present in the rather mental world and not so real yet , it is like the prelude to that something that we will create .
Application
Already in the usability it is visualized how the user uses our mobile application , answering questions
such as : Is the typography correct , or does it make it difficult to read the ingredients ? For example ,
through this technique one can foresee certain things or events that the user does with the product ,
taking into account both interaction and aesthetic problems . After the review of the prototype carried out ,
actions and situations that are generated in its use can continue to be evidenced for possible corrections
and improvement , not only a tool is used , in the area the trip mapping can also be used to define
Through this technique one can foresee certain things or events that the user does with the product ,
taking into account both interaction and aesthetic problems . After the review of the prototype carried out ,
actions and situations that are generated in its use can continue to be evidenced for possible corrections
and improvement , not only a tool is used , in the area the trip mapping can also be used to define
Through this technique one can foresee certain things or events that the user does with the product ,
taking into account both interaction and aesthetic problems . After the review of the prototype carried out ,
actions and situations that are generated in its use can continue to be evidenced for possible corrections
and improvement , not only a tool is used , in the area the trip mapping can also be used to define
what our target user of the service does during their day , how they interact with the context .
• Perspective and focus
The focus should be more focused on improving the interaction of the service provided with the user , identifying in
situ how the user relates to the product , taking into account essential elements to improve the design and the user /
consumer experience .
Working with a group of professionals from different areas allowed me to carry out this exercise , which was very gratifying
and valued by the rest , it gave us feedback when designing the user experience , giving different perspectives for
improvement corresponding to the area of each professional with the what work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization tool
Challenge and selection
As a design student , it is essential for us to have some degree of empathy for the other , which
makes a lot of sense to me how certain activities such as visualization are carried out , since for
each assignment or activity that arises one does not design for one if not for another , client /
user , who I have to imagine how to use the product , identifying possible errors in the
morphology , usability or some other quality of the design
, it helps us a lot to foresee successes and errors in the design , so that each assignment is a particular challenge . The use of this type of approach allows me to see what not everyone can see , in relation to the communication that exists between the user / consumer and the designed product , ( product is a graphic piece , a garment , a service , or a tangible product ) is where the communicational connection is between what is designed and the reception of the user present in the rather mental world and not so real yet , it is like the prelude to that something that we will create .
Application
Already in the usability it is visualized how the user uses our mobile application , answering questions
such as : Is the typography correct , or does it make it difficult to read the ingredients ? For example ,
through this technique one can foresee certain things or events that the user does with the product ,
taking into account both interaction and aesthetic problems . After the review of the prototype carried out ,
actions and situations that are generated in its use can continue to be evidenced for possible corrections
and improvement , not only a tool is used , in the area the trip mapping can also be used to define
Through this technique one can foresee certain things or events that the user does with the product ,
taking into account both interaction and aesthetic problems . After the review of the prototype carried out ,
actions and situations that are generated in its use can continue to be evidenced for possible corrections
and improvement , not only a tool is used , in the area the trip mapping can also be used to define
Through this technique one can foresee certain things or events that the user does with the product ,
taking into account both interaction and aesthetic problems . After the review of the prototype carried out ,
actions and situations that are generated in its use can continue to be evidenced for possible corrections
and improvement , not only a tool is used , in the area the trip mapping can also be used to define
what our target user of the service does during their day , how they interact with the context .
• Perspective and focus
The focus should be more focused on improving the interaction of the service provided with the user , identifying in
situ how the user relates to the product , taking into account essential elements to improve the design and the user /
consumer experience .
Working with a group of professionals from different areas allowed me to carry out this exercise , which was very gratifying
and valued by the rest , it gave us feedback when designing the user experience , giving different perspectives for
improvement corresponding to the area of each professional with the what work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21866 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | RE - DESIGNING HR , LEARNING & DEVELOPMENT IN OUR COMPANY
1 . Challenge : Describe your challenge , including all relevant information .
In a recent staff survey many features of the HR , learning and development function were criticised as being less effective than they could be . In comparison to other aspects of being an employee , certain activities such as appraisal , supervision , talent management , training and development received markedly lower scores . Staff also felt detached from and unaware of the overall corporate strategy and felt that senior leaders were distant from operations teams on the ground . The OD department was asked to tackle this challenge and begin work re - designing internal HR , learning and development services to be a more effective driver of staff satisfaction and business growth .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
I selected the tool of storytelling – Brandon Hernandez the CLO at Mars described the process in his week 2 video interview as conveying logical messages through stories about an organisation , from the perspective of people and their experiences , incorporating emotion and making clear a larger organisational purpose . I agree this would be more powerful than assembling a list or matrix of service elements and mapping these to different categories of employee . I wanted to make the concepts “ come alive ” by fictionalising how an employee with particular needs and circumstances might experience the newly designed service elements . This particularly allows us to sell the “ challenges ” inherent in current employee realities , which colleagues would identify with and consider how the new proposed service would be a better response than existing approaches . By including innovative and new methods within the stories I also wanted to generate some excitement and interest among colleagues , generating support for this change initiative .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you
did and how the tool was applied effectively or ineffectively ) .
Having agreed on using storytelling to describe how services would be experienced by fictional
individuals , colleagues initially found the task hard and began generating something more like a list of services with columns to be ticked for each employee type . This appeared to be ineffective use of the tool . What helped turn this around was to give names to a fictional new hire , and to an existing aspiring manager and create a brief pen picture of these people . This generated more ideas as we began thinking how “ Jane ’s ” journey from accepting a job offer to starting work would map out . For example one person suggested Jane would be set up with access to our e - learning system and invited to complete some introductory training before her first day ’s work . Another colleague suggested Jane would be put in touch with a “ buddy ” in her new team , so she could find out about practicalities like dress - code , lunch arrangements , parking provision before her first day , and that this relationship would continue in Jane ’s initial months of being an employee ,
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The story telling technique allowed people to connect emotionally with the experience and
challenges that a person might encounter as they interact with HR and learning and development services in different contexts . It was interesting to see how colleagues used the stories they generated to set high goals – for example Jane ’s story ended with her successful completion of probation period , and described her as “ very proud to be a part of the company ” .
This picture of a company made up of people who are proud about the work they do and the organisation they belong to is aspirational and compelling . I would suggest this is a powerful conclusion to the story and this emotional outcome is not necessarily something I would have considered in designing new HR on - boarding and induction approaches . In subsequent
discussion with a wider group this particular element was picked out as a key criterion – this is exactly what we as members of the HR and Organisation Development directorate would wish to achieve through enhanced process design .
Storytelling also enabled us to see how different service elements fitted together to create a personalised solution to an individual ’s needs – rather than simply viewing our HR and training services as a long menu of different items .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I think in a future use of storytelling it might help to have ONE pre - worked story to demonstrate how the approach might be applied to a similar challenge – not necessarily the same challenge . So for example I might take a different function like internal marketing support and tell a brief story of how an employee needs help with marketing their service in the local community and how they approach central marketing and get help and support which leads to raised local awareness of their services and increased customer flow . Another thing might be to add names and brief pen pictures to EACH of the customer groups for which we want to generate stories for .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: RE - DESIGNING HR , LEARNING & DEVELOPMENT IN OUR COMPANY
1 . Challenge : Describe your challenge , including all relevant information .
In a recent staff survey many features of the HR , learning and development function were criticised as being less effective than they could be . In comparison to other aspects of being an employee , certain activities such as appraisal , supervision , talent management , training and development received markedly lower scores . Staff also felt detached from and unaware of the overall corporate strategy and felt that senior leaders were distant from operations teams on the ground . The OD department was asked to tackle this challenge and begin work re - designing internal HR , learning and development services to be a more effective driver of staff satisfaction and business growth .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
I selected the tool of storytelling – Brandon Hernandez the CLO at Mars described the process in his week 2 video interview as conveying logical messages through stories about an organisation , from the perspective of people and their experiences , incorporating emotion and making clear a larger organisational purpose . I agree this would be more powerful than assembling a list or matrix of service elements and mapping these to different categories of employee . I wanted to make the concepts “ come alive ” by fictionalising how an employee with particular needs and circumstances might experience the newly designed service elements . This particularly allows us to sell the “ challenges ” inherent in current employee realities , which colleagues would identify with and consider how the new proposed service would be a better response than existing approaches . By including innovative and new methods within the stories I also wanted to generate some excitement and interest among colleagues , generating support for this change initiative .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you
did and how the tool was applied effectively or ineffectively ) .
Having agreed on using storytelling to describe how services would be experienced by fictional
individuals , colleagues initially found the task hard and began generating something more like a list of services with columns to be ticked for each employee type . This appeared to be ineffective use of the tool . What helped turn this around was to give names to a fictional new hire , and to an existing aspiring manager and create a brief pen picture of these people . This generated more ideas as we began thinking how “ Jane ’s ” journey from accepting a job offer to starting work would map out . For example one person suggested Jane would be set up with access to our e - learning system and invited to complete some introductory training before her first day ’s work . Another colleague suggested Jane would be put in touch with a “ buddy ” in her new team , so she could find out about practicalities like dress - code , lunch arrangements , parking provision before her first day , and that this relationship would continue in Jane ’s initial months of being an employee ,
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The story telling technique allowed people to connect emotionally with the experience and
challenges that a person might encounter as they interact with HR and learning and development services in different contexts . It was interesting to see how colleagues used the stories they generated to set high goals – for example Jane ’s story ended with her successful completion of probation period , and described her as “ very proud to be a part of the company ” .
This picture of a company made up of people who are proud about the work they do and the organisation they belong to is aspirational and compelling . I would suggest this is a powerful conclusion to the story and this emotional outcome is not necessarily something I would have considered in designing new HR on - boarding and induction approaches . In subsequent
discussion with a wider group this particular element was picked out as a key criterion – this is exactly what we as members of the HR and Organisation Development directorate would wish to achieve through enhanced process design .
Storytelling also enabled us to see how different service elements fitted together to create a personalised solution to an individual ’s needs – rather than simply viewing our HR and training services as a long menu of different items .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I think in a future use of storytelling it might help to have ONE pre - worked story to demonstrate how the approach might be applied to a similar challenge – not necessarily the same challenge . So for example I might take a different function like internal marketing support and tell a brief story of how an employee needs help with marketing their service in the local community and how they approach central marketing and get help and support which leads to raised local awareness of their services and increased customer flow . Another thing might be to add names and brief pen pictures to EACH of the customer groups for which we want to generate stories for .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8831 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION- MIND MAPPING
Challenges
We often have to deal with problems in our day - to - day life . It usually gets tough for us to solve a basic and easy problem for which we already have a solution but ca n’t think of it at the instant of time .
Now , this is where mind mapping comes into the picture . This approach helps you to extend all the ideas and notices that you can connect to each other earlier than finding out the nice way to face a challenge with ease .
Selection
Mind mapping according to me is basically a rough idea to make our prototype and also one of the best ways for our brain to jot down ideas and work effectively . Brainstorming , scheduling , collecting criteria , decision - making and preparing are only a couple of the various uses for Mind Mapping .
The main goal is providing a place for people to think about a certain aspect and look at it in a different way . This is more effective and useful compared to other methods .
Application
Where I am right now , most of my work is related to problem solving and approaching a new way to solve the existing problem as well as make the existing data more appealing and effective . For this , I think mapping has to be the most efficient way to imagine and grasp the problem statement . This gives him more time to work effectively and with a different approach .
Insight and Approach
It is important to present your idea in an innovative way , so that your audience is n’t bored of the product or your idea that you present in front of them . It ’s important to present your content in a short and appealing way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION- MIND MAPPING
Challenges
We often have to deal with problems in our day - to - day life . It usually gets tough for us to solve a basic and easy problem for which we already have a solution but ca n’t think of it at the instant of time .
Now , this is where mind mapping comes into the picture . This approach helps you to extend all the ideas and notices that you can connect to each other earlier than finding out the nice way to face a challenge with ease .
Selection
Mind mapping according to me is basically a rough idea to make our prototype and also one of the best ways for our brain to jot down ideas and work effectively . Brainstorming , scheduling , collecting criteria , decision - making and preparing are only a couple of the various uses for Mind Mapping .
The main goal is providing a place for people to think about a certain aspect and look at it in a different way . This is more effective and useful compared to other methods .
Application
Where I am right now , most of my work is related to problem solving and approaching a new way to solve the existing problem as well as make the existing data more appealing and effective . For this , I think mapping has to be the most efficient way to imagine and grasp the problem statement . This gives him more time to work effectively and with a different approach .
Insight and Approach
It is important to present your idea in an innovative way , so that your audience is n’t bored of the product or your idea that you present in front of them . It ’s important to present your content in a short and appealing way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13282 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
As a freelancer , learning how to use the tool of visualization was n't something I understood enough . As for now , my current challenge is to achieve a high level of understanding and Visual Thinking to identify and define possible solutions to any problem I will face in the future . I struggled to see all the opportunities that were already in front of me , or turn any idea that I have into something that could be big , having that fear of failure because of the society that we currently live in , where they teach you that failure makes you weak and as a person who 's a perfectionist , making mistakes was a form of punishment and made me fear taking the risk .
Application
After learning design tools it gave me the confidence to step up my game and use them for my good , becoming a UX designer , Web designer and developer was one of the best achievements in my life , I took the risk to learn something I thought I would never be doing , going from having a fixed mindset to having a growth mindset , where I do n't fear mistakes nor failure anymore
Dealing with customers as a Web designer requires a lot of patience and communication , to create the perfect website for the clients . I try to understand their needs and what they 're looking for . I start with gaining their trust with my communication skills , asking them all the questions I need to know to start proceeding into the next step where I create wireframes , prototypes , and examples of how the finished product would look .
Understanding design tools make you question everything , what 's the website for ? what 's the goal behind that website ? how can I meet their needs from building that website ? but most importantly is the process of building and designing the website once I get the agreement from my client . I start inspiring myself by taking all the ideas in my head and grouping them into 1 essential plan . Taking my time to look into what 's trendy and how can I create something no one has
Insight & Approach
What I have learned with using design innovation and design tools , is that it brings understanding to your daily life and for your job , it gives a purpose to question everything which is a good thing in terms of mind growth , where you know how to find a solution to a problem and knowing that failing is okay and be open for new opportunities and challenging yourself is a process to achieving success
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
As a freelancer , learning how to use the tool of visualization was n't something I understood enough . As for now , my current challenge is to achieve a high level of understanding and Visual Thinking to identify and define possible solutions to any problem I will face in the future . I struggled to see all the opportunities that were already in front of me , or turn any idea that I have into something that could be big , having that fear of failure because of the society that we currently live in , where they teach you that failure makes you weak and as a person who 's a perfectionist , making mistakes was a form of punishment and made me fear taking the risk .
Application
After learning design tools it gave me the confidence to step up my game and use them for my good , becoming a UX designer , Web designer and developer was one of the best achievements in my life , I took the risk to learn something I thought I would never be doing , going from having a fixed mindset to having a growth mindset , where I do n't fear mistakes nor failure anymore
Dealing with customers as a Web designer requires a lot of patience and communication , to create the perfect website for the clients . I try to understand their needs and what they 're looking for . I start with gaining their trust with my communication skills , asking them all the questions I need to know to start proceeding into the next step where I create wireframes , prototypes , and examples of how the finished product would look .
Understanding design tools make you question everything , what 's the website for ? what 's the goal behind that website ? how can I meet their needs from building that website ? but most importantly is the process of building and designing the website once I get the agreement from my client . I start inspiring myself by taking all the ideas in my head and grouping them into 1 essential plan . Taking my time to look into what 's trendy and how can I create something no one has
Insight & Approach
What I have learned with using design innovation and design tools , is that it brings understanding to your daily life and for your job , it gives a purpose to question everything which is a good thing in terms of mind growth , where you know how to find a solution to a problem and knowing that failing is okay and be open for new opportunities and challenging yourself is a process to achieving success
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17004 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection –
The tool I used is the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem , among various stakeholder before attempting to identify and define possible solutions to the problems . I used this approach to design the flow of handling the postpaid SR in NCH process of complaint handling . New complaint Handling process was launched by the digitization and the product teams , after a long CFT discussions & taking the insights from various network stakeholders like – NCRT , Network Quality , Planning , Deployment Operations . The objective of this process ( NCH ) is to give auto indicative RCA to the customer complaints raised by postpaid customers . The problem at hand was that the TSG engineers identify the indicative RCA based on their skill & competence . Also the time taken for them to attend the SR per day & per week was less than the inflow per day . This kept the SR pending for long time with TSG engineers itself .
In a 30 days time window , TSG engineer took more than 15days to send the SR to the right stakeholders after classifying it . The stakeholders took their own time ( depending on the action to be done ) to rectify the problem & revert back to TSG for resolution of the complaint . This led to very poor resolution in 30 days for the customers . The reference video that I took is the one illustrated by Angela Mayer over the Visualisation tool , where she illustrated the impact of simple techniques like straw man drawing over the board that can help people understand what we want to say . it allows us to think in a nonverbal way , It allows us to access parts of our brain , parts of our creativity . Tools such as - Write on white board , images we create , power point ppt we create etc . to make people understand the concept . The challenge which needed to be solved with the visualization tool was the process in which the SR would be flowing for resolution once its classified by the NCH , how the interim communication will be given to customer & how it will be closed in Konnect tool . The tools involved in this process are – DT ( Decision Tree ) , XNET ( Rule engine ) , Konnect ( WFM ) . The flow has to be seamlessly explained to all in circles for proper execution .
I have used the technique of using a flow chart to visual the flow of a problem , to explain the process & prompt everyone for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application-
Since there are multiple stakeholders in the whole NCH process , such as – customer raising an issue in the form of SR , product & digitization using XNET , Siebel & DT to classify the issue & Network Quality & NCRT running the process in the filed with the help of stakeholders to solve the problems , eventually solving the SR , communicating the customers & making him happy .
I started the process by creating the process flow charts for each of the 11 RCA that the SR were getting classified into by the XNET . The first one that we took was the “ operations issue RCA ” , where the flow had to be designed in a flow chart to make every one understand how it will be solved in the field .
1 . Customer coming to the DT ( decision Tree ) for raising an issue , XNET analysing the issue &
computing a rule based RCA , asking the Siebel tool to give the customer an SR . Then flowing that SR to the Work Force management tool - Konnect for action by the TSg engineer .
2 . TSG Engineer picking that Sr & sending that to the Operations team in the circle MS for action
on daily basis . Circle MS taking the action & sending back the result to th eTSG NPI for closure .
3 . TSG NPI based on the revert received from Operations team , sending the SR to TSG Hub for
closure .
4 . TSG Hub upon seeing the SR as resolved in Konnect , closing it finally , triggering a feedback
message to the customer who raised the SR .
5 . Customer responding back after reading the message whether he is happy or not . 6 . To explain all above , I have drawn the flowcharts with the help of Visio tool , to make everyone
understand the flow end to end .
7 . I conducted informal training sessions with the TSG engneers as well to make them understand
with the help of the same flow charts & line diagrams .
8 . The flow charts have proved to be very simple to make & make people understand , using simple
shapes and icons available in Visio .
Insight & Approach
What I have learned from conducting this exercise with stakeholder groups is that while the graphic – eis important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While I could create the graphic flowchart from a blank slate in a collaborative manner , starting with it jump starts the conversation for them . They could quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection –
The tool I used is the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem , among various stakeholder before attempting to identify and define possible solutions to the problems . I used this approach to design the flow of handling the postpaid SR in NCH process of complaint handling . New complaint Handling process was launched by the digitization and the product teams , after a long CFT discussions & taking the insights from various network stakeholders like – NCRT , Network Quality , Planning , Deployment Operations . The objective of this process ( NCH ) is to give auto indicative RCA to the customer complaints raised by postpaid customers . The problem at hand was that the TSG engineers identify the indicative RCA based on their skill & competence . Also the time taken for them to attend the SR per day & per week was less than the inflow per day . This kept the SR pending for long time with TSG engineers itself .
In a 30 days time window , TSG engineer took more than 15days to send the SR to the right stakeholders after classifying it . The stakeholders took their own time ( depending on the action to be done ) to rectify the problem & revert back to TSG for resolution of the complaint . This led to very poor resolution in 30 days for the customers . The reference video that I took is the one illustrated by Angela Mayer over the Visualisation tool , where she illustrated the impact of simple techniques like straw man drawing over the board that can help people understand what we want to say . it allows us to think in a nonverbal way , It allows us to access parts of our brain , parts of our creativity . Tools such as - Write on white board , images we create , power point ppt we create etc . to make people understand the concept . The challenge which needed to be solved with the visualization tool was the process in which the SR would be flowing for resolution once its classified by the NCH , how the interim communication will be given to customer & how it will be closed in Konnect tool . The tools involved in this process are – DT ( Decision Tree ) , XNET ( Rule engine ) , Konnect ( WFM ) . The flow has to be seamlessly explained to all in circles for proper execution .
I have used the technique of using a flow chart to visual the flow of a problem , to explain the process & prompt everyone for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application-
Since there are multiple stakeholders in the whole NCH process , such as – customer raising an issue in the form of SR , product & digitization using XNET , Siebel & DT to classify the issue & Network Quality & NCRT running the process in the filed with the help of stakeholders to solve the problems , eventually solving the SR , communicating the customers & making him happy .
I started the process by creating the process flow charts for each of the 11 RCA that the SR were getting classified into by the XNET . The first one that we took was the “ operations issue RCA ” , where the flow had to be designed in a flow chart to make every one understand how it will be solved in the field .
1 . Customer coming to the DT ( decision Tree ) for raising an issue , XNET analysing the issue &
computing a rule based RCA , asking the Siebel tool to give the customer an SR . Then flowing that SR to the Work Force management tool - Konnect for action by the TSg engineer .
2 . TSG Engineer picking that Sr & sending that to the Operations team in the circle MS for action
on daily basis . Circle MS taking the action & sending back the result to th eTSG NPI for closure .
3 . TSG NPI based on the revert received from Operations team , sending the SR to TSG Hub for
closure .
4 . TSG Hub upon seeing the SR as resolved in Konnect , closing it finally , triggering a feedback
message to the customer who raised the SR .
5 . Customer responding back after reading the message whether he is happy or not . 6 . To explain all above , I have drawn the flowcharts with the help of Visio tool , to make everyone
understand the flow end to end .
7 . I conducted informal training sessions with the TSG engneers as well to make them understand
with the help of the same flow charts & line diagrams .
8 . The flow charts have proved to be very simple to make & make people understand , using simple
shapes and icons available in Visio .
Insight & Approach
What I have learned from conducting this exercise with stakeholder groups is that while the graphic – eis important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While I could create the graphic flowchart from a blank slate in a collaborative manner , starting with it jump starts the conversation for them . They could quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16139 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation : Assignment
Example Reflection – Learning Launch Tool
Challenge
A company ’s numbers have n’t been great lately : productivity has been down for a while now . In order to get to the bottom of things , the company hired my team of eight employees to identify the problem and resolve the issue . To tackle this mission , it was clear from the beginning that we needed to employ design thinking since the problem is human centered . Hence , we needed to get a deeper understanding of the employees to find out what is refraining productivity . After collecting data , we gained important insights : morale is down , employees feel constricted in their cubicles , others want more privacy , and the long office hours wear them out , causing decreases in creativity levels .
Selection
After identifying the problem , personas have been created to help generate ideas to solve the problem for all the individuals in the office . We are now at the experimentation phase where we will focus on the learning launch tool in order to quickly , and as cheaply as possible , test our ideas .
Application
Employees are displeased with the office space organization . Even if not all agreed on what the perfect space would look like , one thing was certain : cubicles are not working . In addition , the fixed hours were an issue for some .
The team co - created with a few employees some possible solutions . They found that by adopting a versatile and activity - based office space all employees would gain comfort in the work environment : phone booth style seatings would provide the privacy some workers lack , soft seatings would create a home - like feel which could increase productivity , large open seating spaces would promote co - working and communication , outdoor seatings would create a creativity boost … Moreover , by appropriating flexible working ( allowing employees to work when , where and how they want to ) the company would highly increase productivity levels .
So , the learning launch had the employees work for two weeks in a rented open planned shared work space that included different activity - based seatings that suit everyone ’s tastes and preferences . In addition , the company helped the team set up a flexible working policy that would allow employees to have more flexible hours , ditching the 9 to 5 protocol .
Insight
Even though two weeks is a relatively short period of time , the results by the end of the learning launch were hard to dispute . Morale was up , employees were more happy , more comfortable and more pleased with their job in general : the hours were less restricting and all were enjoying the new environment concept . Those psychological improvements lead to enhancing the productivity levels .
Approach
After the satisfying outcome of the learning launch , the company chose to implement these changes for good : so , we are currently working on perfecting an open office design and a solid flexible working strategy .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation : Assignment
Example Reflection – Learning Launch Tool
Challenge
A company ’s numbers have n’t been great lately : productivity has been down for a while now . In order to get to the bottom of things , the company hired my team of eight employees to identify the problem and resolve the issue . To tackle this mission , it was clear from the beginning that we needed to employ design thinking since the problem is human centered . Hence , we needed to get a deeper understanding of the employees to find out what is refraining productivity . After collecting data , we gained important insights : morale is down , employees feel constricted in their cubicles , others want more privacy , and the long office hours wear them out , causing decreases in creativity levels .
Selection
After identifying the problem , personas have been created to help generate ideas to solve the problem for all the individuals in the office . We are now at the experimentation phase where we will focus on the learning launch tool in order to quickly , and as cheaply as possible , test our ideas .
Application
Employees are displeased with the office space organization . Even if not all agreed on what the perfect space would look like , one thing was certain : cubicles are not working . In addition , the fixed hours were an issue for some .
The team co - created with a few employees some possible solutions . They found that by adopting a versatile and activity - based office space all employees would gain comfort in the work environment : phone booth style seatings would provide the privacy some workers lack , soft seatings would create a home - like feel which could increase productivity , large open seating spaces would promote co - working and communication , outdoor seatings would create a creativity boost … Moreover , by appropriating flexible working ( allowing employees to work when , where and how they want to ) the company would highly increase productivity levels .
So , the learning launch had the employees work for two weeks in a rented open planned shared work space that included different activity - based seatings that suit everyone ’s tastes and preferences . In addition , the company helped the team set up a flexible working policy that would allow employees to have more flexible hours , ditching the 9 to 5 protocol .
Insight
Even though two weeks is a relatively short period of time , the results by the end of the learning launch were hard to dispute . Morale was up , employees were more happy , more comfortable and more pleased with their job in general : the hours were less restricting and all were enjoying the new environment concept . Those psychological improvements lead to enhancing the productivity levels .
Approach
After the satisfying outcome of the learning launch , the company chose to implement these changes for good : so , we are currently working on perfecting an open office design and a solid flexible working strategy .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17950 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
It is often a pity to see someone lose their life over addiction of alcohol and mental depression . During my undergraduate studies , a friend of mine had fallen into the abyss of alcohol addiction from which there seemed to be no point of return . It was a shame and a pity to see a friend wander deep onto the dark paths of addiction . I was learning innovation and entrepreneurship back then and seeing the condition of my friend I decided to help him and other students like him who were in mental depression and under the influence of alcohol addiction by starting a non - profit organisation , but later I came to know that it ’s not as easy as it seems . I started to read on psychology and about how various situations in life lead to an addiction . During my research I found a copy of Designing for growth by Avitia . Although design thinking was a completely new avenue for me , I read the book and decided to use the method of storytelling to help the students .
Selection
Storytelling was something which resonated with me as I had read a lot of fiction books and I witnessed how storytelling can be a powerful tool if implemented correctly . As the Professor explained in her lecture that taking a listener along on their journey and to put the human beings and their experience front and centre is an important aspect of successful storytelling , it made me realize that I can use storytelling to create an imaginary story but present it as a real one and use it to change the thinking and mentality of the suffering students . Although my main goal was to start a non - profit self - improvement - centre for such students , I thought let ’s take an approach on a small scale and try the method with my friend and see where that takes us .
Application
I thought the best way to help my friend was to take him to a pub and use the storytelling method over there as he would be in a comfortable environment . So I ordered two glasses of whisky and before he could take first sip I stopped him and told him that I want to tell him a personal story . And then I began . I told him in detail how I had a best - friend in my life from past 10 years and how I lost him to an excess drinking problem and how it affected his parents , siblings and his friends . Moreover , since I knew other personal problems in my friend ’s life due to which led him to start drinking , I wielded the similar type of the problem in my best - friend story . I tried my best to add some emotions like tears in my eyes , a look of sadness and then I looked at him in his eyes and told him that I do n’t want to lose you to such a problem . That day two friends left the pub without consuming alcohol . Although it took me four such storytelling sessions ( I used a family member , a
mutual real - life example , a favourite actor example ) to abstain him from alcohol ( it is difficult for an alcoholic to immediately see the light of the day after one session ) , the activity and learning was worth it .
Insight
Storytelling works . By understanding the personal problems and likes and dislikes of my friend I was able to construct a story and present a moral out of it each time effectively . As professor Liedtka says ‘ Storytelling is the difference between solving a problem and creating a cause ’ , I was not only able to solve a problem in my friend ’s life , but also able to give him a ray of hope , a purpose in life . Design thinking should not be limited to solve a problem in a corporate or a consumer sector , but its use should be broadened , such as how I was able to implement it in creating a better life for a human being emotionally .
Approach
As I have been working from past 2 years to formally kick - start a non - profit organisation to help such misguided students , I am trying to understand the design thinking concept on a broader level with my friends so that we can create custom tools using storytelling and visualization to help such students .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
It is often a pity to see someone lose their life over addiction of alcohol and mental depression . During my undergraduate studies , a friend of mine had fallen into the abyss of alcohol addiction from which there seemed to be no point of return . It was a shame and a pity to see a friend wander deep onto the dark paths of addiction . I was learning innovation and entrepreneurship back then and seeing the condition of my friend I decided to help him and other students like him who were in mental depression and under the influence of alcohol addiction by starting a non - profit organisation , but later I came to know that it ’s not as easy as it seems . I started to read on psychology and about how various situations in life lead to an addiction . During my research I found a copy of Designing for growth by Avitia . Although design thinking was a completely new avenue for me , I read the book and decided to use the method of storytelling to help the students .
Selection
Storytelling was something which resonated with me as I had read a lot of fiction books and I witnessed how storytelling can be a powerful tool if implemented correctly . As the Professor explained in her lecture that taking a listener along on their journey and to put the human beings and their experience front and centre is an important aspect of successful storytelling , it made me realize that I can use storytelling to create an imaginary story but present it as a real one and use it to change the thinking and mentality of the suffering students . Although my main goal was to start a non - profit self - improvement - centre for such students , I thought let ’s take an approach on a small scale and try the method with my friend and see where that takes us .
Application
I thought the best way to help my friend was to take him to a pub and use the storytelling method over there as he would be in a comfortable environment . So I ordered two glasses of whisky and before he could take first sip I stopped him and told him that I want to tell him a personal story . And then I began . I told him in detail how I had a best - friend in my life from past 10 years and how I lost him to an excess drinking problem and how it affected his parents , siblings and his friends . Moreover , since I knew other personal problems in my friend ’s life due to which led him to start drinking , I wielded the similar type of the problem in my best - friend story . I tried my best to add some emotions like tears in my eyes , a look of sadness and then I looked at him in his eyes and told him that I do n’t want to lose you to such a problem . That day two friends left the pub without consuming alcohol . Although it took me four such storytelling sessions ( I used a family member , a
mutual real - life example , a favourite actor example ) to abstain him from alcohol ( it is difficult for an alcoholic to immediately see the light of the day after one session ) , the activity and learning was worth it .
Insight
Storytelling works . By understanding the personal problems and likes and dislikes of my friend I was able to construct a story and present a moral out of it each time effectively . As professor Liedtka says ‘ Storytelling is the difference between solving a problem and creating a cause ’ , I was not only able to solve a problem in my friend ’s life , but also able to give him a ray of hope , a purpose in life . Design thinking should not be limited to solve a problem in a corporate or a consumer sector , but its use should be broadened , such as how I was able to implement it in creating a better life for a human being emotionally .
Approach
As I have been working from past 2 years to formally kick - start a non - profit organisation to help such misguided students , I am trying to understand the design thinking concept on a broader level with my friends so that we can create custom tools using storytelling and visualization to help such students .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12426 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Selected design thinking tool :
Visualization
Subject Area : Artificial Neural Network
Challenge : As a teaching faculty of Computer Science and Engineering handling the course Artificial Intelligence , I feel it very difficult to make the students to understand the concept of Artificial Neural Networks . Selection : To overcome the above challenge , I have chosen visualization as an effective tool . Visualization is about using images . It ’s not about drawing ; it ’s about visual thinking . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . It pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally use . Here I am using models and images to explain the concepts of Artificial Neural Networks using visualization technique . Application
What is the principle behind the information sharing and recognition by human brain ? A biological neural network is composed of a groups of chemically connected or functionally associated neurons . A single neuron may be connected to many other neurons and the total number of neurons and connections in a network may be extensive . Connections , called synapses , are usually formed from axons to dendrites , though dendrodendritic synapses and other connections are possible . Apart from the electrical signaling , there are other forms of signaling that arise from neurotransmitter diffusion .
No We can ask the following questions to the students : What do you understand from the example ? After getting variety of answers , we can explain the concept .
Comparison of Biological Neural Network and Artificial Neural Network
Now replace the nucleus by nodes ; information by inputs ; axon by network ; impulse carried by feed forward or back propagation . A neural network is a network or circuit of neurons , or in a modern sense , an artificial neural network , composed of artificial neurons or nodes .
Insight : Thus a neural network is either a biological neural network , made up of real biological neurons , or an artificial neural network , for solving artificial intelligence ( AI ) problems . Approach : Artificial neural network can be explained well using the above tool . So the same visualization can be used for other topics like bio inspired algorithms such as Genetic Algorithm , Bee Colony Optimization etc . ,
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Selected design thinking tool :
Visualization
Subject Area : Artificial Neural Network
Challenge : As a teaching faculty of Computer Science and Engineering handling the course Artificial Intelligence , I feel it very difficult to make the students to understand the concept of Artificial Neural Networks . Selection : To overcome the above challenge , I have chosen visualization as an effective tool . Visualization is about using images . It ’s not about drawing ; it ’s about visual thinking . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . It pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally use . Here I am using models and images to explain the concepts of Artificial Neural Networks using visualization technique . Application
What is the principle behind the information sharing and recognition by human brain ? A biological neural network is composed of a groups of chemically connected or functionally associated neurons . A single neuron may be connected to many other neurons and the total number of neurons and connections in a network may be extensive . Connections , called synapses , are usually formed from axons to dendrites , though dendrodendritic synapses and other connections are possible . Apart from the electrical signaling , there are other forms of signaling that arise from neurotransmitter diffusion .
No We can ask the following questions to the students : What do you understand from the example ? After getting variety of answers , we can explain the concept .
Comparison of Biological Neural Network and Artificial Neural Network
Now replace the nucleus by nodes ; information by inputs ; axon by network ; impulse carried by feed forward or back propagation . A neural network is a network or circuit of neurons , or in a modern sense , an artificial neural network , composed of artificial neurons or nodes .
Insight : Thus a neural network is either a biological neural network , made up of real biological neurons , or an artificial neural network , for solving artificial intelligence ( AI ) problems . Approach : Artificial neural network can be explained well using the above tool . So the same visualization can be used for other topics like bio inspired algorithms such as Genetic Algorithm , Bee Colony Optimization etc . ,
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11767 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Yazmin Jackson
Challenge & Selection
The first tool I used was the tool of Storytelling , I work as a University professor at the Anand Ashram in Costa Rica where I have encounter with the topic recently . In a classroom full of students you constantly need their attention , you need to find creative ways you keep them interested in academic topics ; so I created a fiction character that review business cases from different point of view though out each class ; I stared with a case where “ Polly ” reviewed a local business case called “ Los Paleteros ” . The story started with Polly intrigued on how the business started and with walked among all her emotions when she discovered every step the local business made to become the inspiring trendy entrepreneur case . She walked among innovation , failure , and success . The story not only created engagement to the students , but it create a new skill set for me that I did not know I had .
Application
I started by investigating a new case study for my class , the case study is called LOS PALETEROS . Once I started to share their story as Polly they audience was fully concentrated . The success od los paleteros did not take them by surprise , but it arrived much sooner than they expected . The owners Enrique Artiñano , Daniel Phillips and Edgar Berrocal are still not aware of what happened , or how it happened . The truth is that in just eight months Los Paleteros and La Churchilleta monopolize social networks . The Churchilleta is one of the six ice creams produced by these entrepreneurs , it is a palette with flavored granita filled with condensed milk and wrapped in powdered milk . Basicly it is like a port churchill , but richer , which it also can be describe as a local ice cream made at the port of Puntarenas in Costa Rica . Polly explained that to achieve that ice cream Daniel and Enrique took almost three months trying different chemical formulas that allowed them to reach the point , taste and texture they wanted in their ice cream . The filling was a real issue , he wanted the ice cream pop to be filled with powdered milk , but then it seemed better to fill it with condensed milk and pack it in powdered milk . They tried 20 different types of condensed milk until we found the one that remained within the ice cream . The Paleteros opened their accounts on Facebook and Instagram just on March 4 2016 and that 's where everything started . So we can be on the same page the Churchill ice cream looks like this and it is sold on the port of
Puntarenas in Costa Rica : , los paleteros came up with the following product .
It looks amazing right , they capture every single element innovating the product and expanding throughout the country . With the story I tooked them thru the 20 diferent types of condensed milk and up to the success they did not imagen in such a short period of time . So by my second class where I once more shared the story I tooked the to the next level I have them imagine the
same path but I good better and more into the story that as a result eight student order 8 churchiletas trough UberEats after class and invited me . My story Telling improved once I closed the story with them imagining them eating a churchuleta therefore the invitation . Plus , they reflected that all start ups have their ups and downs , the importance of keep going and fighting for your dreams even if it ’s creative . Link to the company mentioned before : http://lospaleteros.com/ Insight & Approach What I have learned from this experience , is that can still improve a initiating the story telling and I can also improve on timing in order to keep it short and keep the audience more interested , practice makes the difference . Storytelling has become popular in marketing as a tool to connect with audiences , get out of the cold and stubborn way of talking about business , and achieve greater empathy with potential customers . These are some of the advantages of telling stories around a business case that I found and would like to share : - A story not only tells a reality differently , it shows a different side . Unveils unknown aspects and builds confidence . - A story manages to capture a sequence and a flow of events , which makes it easy to remember . - Being easy to remember , they are easy to transmit . The stories are shared , generating voice to voice . - A good story helps you to influence the interpretation that people give to the data . The story gives a context about which the data makes sense and relates to - We love a good story and we never tire of listening to them again and again . They do the complex simple and give a different dimension to everyday life . - We all have a heart . A story makes us human and close . It turns the cold image of an anonymous company into people who can be trusted . I definitely know that I will be using Storytelling as a tool of design thinking , because We all have a history , we all have a motivation , a reason why we do what we do .
| EMAIL:
ID_NUM:
NAME_STUDENT: Yazmin Jackson
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Yazmin Jackson
Challenge & Selection
The first tool I used was the tool of Storytelling , I work as a University professor at the Anand Ashram in Costa Rica where I have encounter with the topic recently . In a classroom full of students you constantly need their attention , you need to find creative ways you keep them interested in academic topics ; so I created a fiction character that review business cases from different point of view though out each class ; I stared with a case where “ Polly ” reviewed a local business case called “ Los Paleteros ” . The story started with Polly intrigued on how the business started and with walked among all her emotions when she discovered every step the local business made to become the inspiring trendy entrepreneur case . She walked among innovation , failure , and success . The story not only created engagement to the students , but it create a new skill set for me that I did not know I had .
Application
I started by investigating a new case study for my class , the case study is called LOS PALETEROS . Once I started to share their story as Polly they audience was fully concentrated . The success od los paleteros did not take them by surprise , but it arrived much sooner than they expected . The owners Enrique Artiñano , Daniel Phillips and Edgar Berrocal are still not aware of what happened , or how it happened . The truth is that in just eight months Los Paleteros and La Churchilleta monopolize social networks . The Churchilleta is one of the six ice creams produced by these entrepreneurs , it is a palette with flavored granita filled with condensed milk and wrapped in powdered milk . Basicly it is like a port churchill , but richer , which it also can be describe as a local ice cream made at the port of Puntarenas in Costa Rica . Polly explained that to achieve that ice cream Daniel and Enrique took almost three months trying different chemical formulas that allowed them to reach the point , taste and texture they wanted in their ice cream . The filling was a real issue , he wanted the ice cream pop to be filled with powdered milk , but then it seemed better to fill it with condensed milk and pack it in powdered milk . They tried 20 different types of condensed milk until we found the one that remained within the ice cream . The Paleteros opened their accounts on Facebook and Instagram just on March 4 2016 and that 's where everything started . So we can be on the same page the Churchill ice cream looks like this and it is sold on the port of
Puntarenas in Costa Rica : , los paleteros came up with the following product .
It looks amazing right , they capture every single element innovating the product and expanding throughout the country . With the story I tooked them thru the 20 diferent types of condensed milk and up to the success they did not imagen in such a short period of time . So by my second class where I once more shared the story I tooked the to the next level I have them imagine the
same path but I good better and more into the story that as a result eight student order 8 churchiletas trough UberEats after class and invited me . My story Telling improved once I closed the story with them imagining them eating a churchuleta therefore the invitation . Plus , they reflected that all start ups have their ups and downs , the importance of keep going and fighting for your dreams even if it ’s creative . Link to the company mentioned before : http://lospaleteros.com/ Insight & Approach What I have learned from this experience , is that can still improve a initiating the story telling and I can also improve on timing in order to keep it short and keep the audience more interested , practice makes the difference . Storytelling has become popular in marketing as a tool to connect with audiences , get out of the cold and stubborn way of talking about business , and achieve greater empathy with potential customers . These are some of the advantages of telling stories around a business case that I found and would like to share : - A story not only tells a reality differently , it shows a different side . Unveils unknown aspects and builds confidence . - A story manages to capture a sequence and a flow of events , which makes it easy to remember . - Being easy to remember , they are easy to transmit . The stories are shared , generating voice to voice . - A good story helps you to influence the interpretation that people give to the data . The story gives a context about which the data makes sense and relates to - We love a good story and we never tire of listening to them again and again . They do the complex simple and give a different dimension to everyday life . - We all have a heart . A story makes us human and close . It turns the cold image of an anonymous company into people who can be trusted . I definitely know that I will be using Storytelling as a tool of design thinking , because We all have a history , we all have a motivation , a reason why we do what we do .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Yazmin Jackson"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11116 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | University of Virginia
Design Thinking for Innovation
Instructor : Nickie Ahmed
Prepared by : Nickie Ahmed
EMPOWERING ICT CONSUMERS DURING THE COVID-19
PANDEMIC :
REFLECTION LEARNING LAUNCH
Challenge The consumers of communication services have rights and responsibilities when purchasing and using regulated communication products and services in a market . The manager in charge of consumer protection at the ICT regulator with a team of six staff are responsible for safeguarding consumer rights and developing mechanisms to protect consumers in this sector . The regulator has in place an effective consumer education and outreach program that seeks to empower consumers with information that will enable them make informed purchase decisions in the market . In addition , consumer protection mechanisms and regulatory interventions are developed based on data and information from annual consumer behavior and trends surveys , customer satisfaction surveys and quarterly customer complaints reports . Following the Covid-19 pandemic and a sharp reduction in operation costs at the regulatory office , the division has no funds to continue executing it ’s mandate and furthermore , the Government measures to mitigate the pandemic has also affected ability of the division to execute consumer education and outreach activities . In addition , during this period , there has been an exponential increase in the number of consumers leveraging technology as they work from home or access e - learning for their children . During this period it is noted that there has been an increase in consumer complaints that have been escalated to the regulatory office seeing that the licensed communication service providers have not been able address consumers concerns . It is therefore crucial that the regulatory office develop a new initiative that will provide consumers with information that they require to exercise their rights in the market . Selection Following a brainstorming session with the team , and in view of the need to develop a platform that will enable consumers engagement at a low / minimal costs and will allow for great improvements going forward , the manager leveraged the learning launch tool to progress the
implementation of a new idea . The learning launch tool being an experiment based tool will enable the manger establish the truth about the assumption made on increased consumer complaints viz consumer information ( The University of Virginia , 2020a ) . The manager , while using this tool , will further execute quick engagement with consumers and facilitate testing the assumption that increase consumer complaints is as a result of lack of consumer information ( The University of Virginia , 2020 ) . The learning launch tool was selected seeing that it shall involve quick engagement with consumers and testing of assumptions ( The University of Virginia , 2020a ) . The teams idea to host a live interactive podcast session with consumers will enable the regulator interact with consumers and disseminate consumer information . This tool has never been used before by the regulator and neither has the regulator held podcasts to engage consumers . Application The consumer protection team hypothesized that increased escalation of consumer complaints to the regulator was occasioned by the lack of consumer information who are consequently not able to exercise their rights . The consumer protection team prioritized the consumer concerns that were to be addressed and further develop a methodology and mechanisms to engage consumers and establish the extent to which free podcast application can be exploited in order to achieve this . The team also undertook research on how to set up a live podcast . The team shall further determine and plan the implementation of online publicity by leveraging inhouse social media management team so as to maintain costs at minimum . The team shall also facilitate the participation of consumers whose complaints were escalated to the regulator . All staff members of the regulator shall also be in attendance so as to participate and give insights after the end of the podcast session . For the execution of a live podcast with consumers to be deemed to be great idea / true , it is anticipated that the main reason why consumers of ICT must have been having trouble making purchase decisions in the ICT market is due to lack of information . Insight Following the execution of the interactive live podcast with consumers , the consumer protection department analyzed the data on the number of consumers who attended , actively participated , and positive feedback indicating that the podcast is insightful . This data enabled us conclude that the idea to have a live podcast with consumers was valid . Data on the rate of decrease in the number of consumer complaints escalated to the regulator will further validated the hypothesis that information gaps are the main source of pain point for consumers .
Analysis of data on attendance and feedback information from consumer who declined the invitation to attend the podcast session provided insights on areas that require improvements in the dissemination of information via the podcast sessions . The analyzed data further endorsed the idea to hold a live podcast was not a good idea . Further still the positive feedback from the executive management and staff members at the regulatory office went a long way in securing funds to execute programmes and further endorse the podcast idea . Approach An alternative approach would seek to leverage the mind mapping tool . The tool will enable the consumer protection team highlight the patterns and insights from large quantities of data drawn from annual consumer behavior and trends surveys , customer satisfaction surveys , quarterly customer complaints reports and reports of previous consumer education outreach activities ( The University of Virginia , 2020 ) . The consumer protection teams hall gather all the relevant data and information and avail it a large hall to show case it to relevant stakeholders ( consumers , licensees , staff et.c . ) . Due to the government measures on social distancing , they shall schedule the various stakeholder groups and request them to note all the important staff and notable information . The team shall then engage the stakeholder through an online collaboration board so as enable stakeholders share there insights and collaborate to identify trends and linkages . Through the use of this tool , the relationship between the regulator and stakeholders will be strengthened as it shall also serve as a platform to collaborate and resolve a common problem The University of Virginia ( 2020 ) .
References
The University of Virginia ( 2020a ) . Darden School of Business Coursera course : Design
Thinking for Innovation . Available at : https://www.coursera.org/learn/uva-darden-design-
thinking - innovation / lecture / F04r6 / learning - launch - tool ( Accessed : 15 October 2015 )
The University of Virginia ( 2020 ) . Darden School of Business Coursera course : Design
Thinking for Innovation . Available at : https://www.coursera.org/learn/uva-darden-design-
thinking - innovation / lecture / lsFRa / mind - mapping - tool ( Accessed : 15 October 2015 )
| EMAIL:
ID_NUM:
NAME_STUDENT: Nickie Ahmed
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: University of Virginia
Design Thinking for Innovation
Instructor : Nickie Ahmed
Prepared by : Nickie Ahmed
EMPOWERING ICT CONSUMERS DURING THE COVID-19
PANDEMIC :
REFLECTION LEARNING LAUNCH
Challenge The consumers of communication services have rights and responsibilities when purchasing and using regulated communication products and services in a market . The manager in charge of consumer protection at the ICT regulator with a team of six staff are responsible for safeguarding consumer rights and developing mechanisms to protect consumers in this sector . The regulator has in place an effective consumer education and outreach program that seeks to empower consumers with information that will enable them make informed purchase decisions in the market . In addition , consumer protection mechanisms and regulatory interventions are developed based on data and information from annual consumer behavior and trends surveys , customer satisfaction surveys and quarterly customer complaints reports . Following the Covid-19 pandemic and a sharp reduction in operation costs at the regulatory office , the division has no funds to continue executing it ’s mandate and furthermore , the Government measures to mitigate the pandemic has also affected ability of the division to execute consumer education and outreach activities . In addition , during this period , there has been an exponential increase in the number of consumers leveraging technology as they work from home or access e - learning for their children . During this period it is noted that there has been an increase in consumer complaints that have been escalated to the regulatory office seeing that the licensed communication service providers have not been able address consumers concerns . It is therefore crucial that the regulatory office develop a new initiative that will provide consumers with information that they require to exercise their rights in the market . Selection Following a brainstorming session with the team , and in view of the need to develop a platform that will enable consumers engagement at a low / minimal costs and will allow for great improvements going forward , the manager leveraged the learning launch tool to progress the
implementation of a new idea . The learning launch tool being an experiment based tool will enable the manger establish the truth about the assumption made on increased consumer complaints viz consumer information ( The University of Virginia , 2020a ) . The manager , while using this tool , will further execute quick engagement with consumers and facilitate testing the assumption that increase consumer complaints is as a result of lack of consumer information ( The University of Virginia , 2020 ) . The learning launch tool was selected seeing that it shall involve quick engagement with consumers and testing of assumptions ( The University of Virginia , 2020a ) . The teams idea to host a live interactive podcast session with consumers will enable the regulator interact with consumers and disseminate consumer information . This tool has never been used before by the regulator and neither has the regulator held podcasts to engage consumers . Application The consumer protection team hypothesized that increased escalation of consumer complaints to the regulator was occasioned by the lack of consumer information who are consequently not able to exercise their rights . The consumer protection team prioritized the consumer concerns that were to be addressed and further develop a methodology and mechanisms to engage consumers and establish the extent to which free podcast application can be exploited in order to achieve this . The team also undertook research on how to set up a live podcast . The team shall further determine and plan the implementation of online publicity by leveraging inhouse social media management team so as to maintain costs at minimum . The team shall also facilitate the participation of consumers whose complaints were escalated to the regulator . All staff members of the regulator shall also be in attendance so as to participate and give insights after the end of the podcast session . For the execution of a live podcast with consumers to be deemed to be great idea / true , it is anticipated that the main reason why consumers of ICT must have been having trouble making purchase decisions in the ICT market is due to lack of information . Insight Following the execution of the interactive live podcast with consumers , the consumer protection department analyzed the data on the number of consumers who attended , actively participated , and positive feedback indicating that the podcast is insightful . This data enabled us conclude that the idea to have a live podcast with consumers was valid . Data on the rate of decrease in the number of consumer complaints escalated to the regulator will further validated the hypothesis that information gaps are the main source of pain point for consumers .
Analysis of data on attendance and feedback information from consumer who declined the invitation to attend the podcast session provided insights on areas that require improvements in the dissemination of information via the podcast sessions . The analyzed data further endorsed the idea to hold a live podcast was not a good idea . Further still the positive feedback from the executive management and staff members at the regulatory office went a long way in securing funds to execute programmes and further endorse the podcast idea . Approach An alternative approach would seek to leverage the mind mapping tool . The tool will enable the consumer protection team highlight the patterns and insights from large quantities of data drawn from annual consumer behavior and trends surveys , customer satisfaction surveys , quarterly customer complaints reports and reports of previous consumer education outreach activities ( The University of Virginia , 2020 ) . The consumer protection teams hall gather all the relevant data and information and avail it a large hall to show case it to relevant stakeholders ( consumers , licensees , staff et.c . ) . Due to the government measures on social distancing , they shall schedule the various stakeholder groups and request them to note all the important staff and notable information . The team shall then engage the stakeholder through an online collaboration board so as enable stakeholders share there insights and collaborate to identify trends and linkages . Through the use of this tool , the relationship between the regulator and stakeholders will be strengthened as it shall also serve as a platform to collaborate and resolve a common problem The University of Virginia ( 2020 ) .
References
The University of Virginia ( 2020a ) . Darden School of Business Coursera course : Design
Thinking for Innovation . Available at : https://www.coursera.org/learn/uva-darden-design-
thinking - innovation / lecture / F04r6 / learning - launch - tool ( Accessed : 15 October 2015 )
The University of Virginia ( 2020 ) . Darden School of Business Coursera course : Design
Thinking for Innovation . Available at : https://www.coursera.org/learn/uva-darden-design-
thinking - innovation / lecture / lsFRa / mind - mapping - tool ( Accessed : 15 October 2015 )
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Nickie Ahmed"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12803 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challange & Selection
On my experience as Junior Programmer at one of the startup company I ’m required to
always innovate . I think with proficient in design thinking can make it easier to create an innovation . The first tool I used was Visualization to achieve an innovation on the new transformation digital era . I use this approach to understand what costumer want and achieved costumer goals . I have used the technique of using a straw man visualization of a costumer problem with a set of question or prompt for discussion to allow a diverse thinking on develop program .
Application
I start the process from asking the costumer problem to identify what costumer want .
Then I create a straw man graphic of the problem domain from any existing material available to understand the environment . The existing material may be a new technology , new function , or existing competitor from costumer problem . If materials are not available , then I conduct informal interviews on the field who relate with costumer problem to get more information to understand what costumer want .
If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ”
from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back- stage view does n’t work , then I will create a different type of visual , either based on a high- level process flow with swim lanes for different costumer , or another format .
For the activity , I will collect the costumer problem and divide it into 3 level ( low
intensity , medium intensity , and high intensity ) . Then I get discussion about costumer problem with my team and give them 6 question about 5W1H ( what , who , when , where , and how ) on project . I give them 20 minutes to discuss the question and mark up the graphic model . After the session , I create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight and Approach
What I have learned from conducting this exercise with several groups is that while the
graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challange & Selection
On my experience as Junior Programmer at one of the startup company I ’m required to
always innovate . I think with proficient in design thinking can make it easier to create an innovation . The first tool I used was Visualization to achieve an innovation on the new transformation digital era . I use this approach to understand what costumer want and achieved costumer goals . I have used the technique of using a straw man visualization of a costumer problem with a set of question or prompt for discussion to allow a diverse thinking on develop program .
Application
I start the process from asking the costumer problem to identify what costumer want .
Then I create a straw man graphic of the problem domain from any existing material available to understand the environment . The existing material may be a new technology , new function , or existing competitor from costumer problem . If materials are not available , then I conduct informal interviews on the field who relate with costumer problem to get more information to understand what costumer want .
If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ”
from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back- stage view does n’t work , then I will create a different type of visual , either based on a high- level process flow with swim lanes for different costumer , or another format .
For the activity , I will collect the costumer problem and divide it into 3 level ( low
intensity , medium intensity , and high intensity ) . Then I get discussion about costumer problem with my team and give them 6 question about 5W1H ( what , who , when , where , and how ) on project . I give them 20 minutes to discuss the question and mark up the graphic model . After the session , I create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight and Approach
What I have learned from conducting this exercise with several groups is that while the
graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10792 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Visualization is a great tool to understand the idea in the mind and find the answers to “ ” What is ? ” phase of problem solving . I have identified that one of the major problems with the youth population is mental health and wellness . So I interacted with a lot of youngsters of age ranging 19 – 25 to the main problematic area . Each and every person has a story and background . To map the issues and deal with each and every individual is a challenge . So I have used fishbone structure to map the various contributing factors for the depression . My objective is to give the counselors a brief idea about a person before they start digging into their mind .
Application
I started up by a survey in which all the issues and problems are noted down in the form of a google form . I have taken help of the counsellors and psychologists to formulate the questionnaire . The mix of questions were made and then they were arranged in a manner to find all the potential issue in the life of a youngster . The survey was conducted by choosing group of volunteers from colleges and universities and also from working class population . The types of problems identified were different for different scenarios .
All the problems were noted down and as recommended by the counseling team , they needed to be categorized . So the problems were categorized into various layers .
1 . Related to Health and fitness 2 . Career and aspirations 3 . relationships 4 . Financial Base
Now individual charts were made and the causes and effects were related by using Fish bone structure .
In the next part we have clicked pictures of our volunteers and displayed them on a board side by side . Below each faces the fishbone structures were made . This gave us clear idea about the profiling of our clients . We have made a clear cut algorithm to formulate the cause and effect chart for our clients who enroll to our website .
Insight and Learnings
This activity has gave us clarity in the development of the profiles of the clients . What I have learned from this activity is that the inputs from both our stakeholders are important in making the profiles . Firstly identifying the variables and the attributes were very much important . This gave us clarity in “ What is ? ” phase of the problem solving . Secondly , blending the inputs from both our stakeholders together was a challenge . Visualization has gave us ability to make it easier to interpret the inputs from the clients and the counsellors to give us an end product . The images and the graphics charts has made a complicated task of making the algorithm for the website easier .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Visualization is a great tool to understand the idea in the mind and find the answers to “ ” What is ? ” phase of problem solving . I have identified that one of the major problems with the youth population is mental health and wellness . So I interacted with a lot of youngsters of age ranging 19 – 25 to the main problematic area . Each and every person has a story and background . To map the issues and deal with each and every individual is a challenge . So I have used fishbone structure to map the various contributing factors for the depression . My objective is to give the counselors a brief idea about a person before they start digging into their mind .
Application
I started up by a survey in which all the issues and problems are noted down in the form of a google form . I have taken help of the counsellors and psychologists to formulate the questionnaire . The mix of questions were made and then they were arranged in a manner to find all the potential issue in the life of a youngster . The survey was conducted by choosing group of volunteers from colleges and universities and also from working class population . The types of problems identified were different for different scenarios .
All the problems were noted down and as recommended by the counseling team , they needed to be categorized . So the problems were categorized into various layers .
1 . Related to Health and fitness 2 . Career and aspirations 3 . relationships 4 . Financial Base
Now individual charts were made and the causes and effects were related by using Fish bone structure .
In the next part we have clicked pictures of our volunteers and displayed them on a board side by side . Below each faces the fishbone structures were made . This gave us clear idea about the profiling of our clients . We have made a clear cut algorithm to formulate the cause and effect chart for our clients who enroll to our website .
Insight and Learnings
This activity has gave us clarity in the development of the profiles of the clients . What I have learned from this activity is that the inputs from both our stakeholders are important in making the profiles . Firstly identifying the variables and the attributes were very much important . This gave us clarity in “ What is ? ” phase of the problem solving . Secondly , blending the inputs from both our stakeholders together was a challenge . Visualization has gave us ability to make it easier to interpret the inputs from the clients and the counsellors to give us an end product . The images and the graphics charts has made a complicated task of making the algorithm for the website easier .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18332 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
Formulating and Implementing a project in the financial services sector requires concurrence and buy- in from a large set of stakeholders . Visualization as a design tool helped to achieve a shared understanding of the problem and interpret on the possible solutions to overcome them . I have used the approach of chalking out the current customer journey in a flow chart and highlight various road blocks / possible ways in which it can be elevated to effectively achieve customer satisfaction and improve company economics .
Application
I needed a more demonstrable way than written documents to showcase an existing problem and provide solutions to eliminate the same to a large group of stakeholders within the institution . I started off by demonstrating the entire customer journey lifecycle in a pictorial flow chart , highlighting the areas or touchpoints which can be looked at to improve the overall customer experience . The existing journey was very important to be showcased among the group in a visually appealing manner to have the group relate to the problem statement .
Now that the group has identified the existing problem , the solution proposed need to be spelled out in a manner that was interpreted quickly . This was done initially by developing a rough prototype of the revised customer journey using office tools . The group could instantly visualize the proposed solution , being on the seat of the customer and co - relate the difference to the existing journey . This instantly resulted in a positive response and the proposed solution was given an in – principle go ahead . Without the visualization tool , group would have resorted to reading documents with increased time gap of understanding the change proposed and accepting the same .
Once the group in - principally agreed on the solution , the next step was to create wireframe representing customer journey from start point till the end . Wireframe were developed enhancing customer UX , taking feedback along the way from various set of customers .
The enhanced wireframe depicted how customer journey can be simplified and can be a more engaging experience . This set of wireframe developed were then presented to the entire group of stakeholders , the visualization helped the group to gage on the change quickly with implementation go ahead received swiftly in AGILE form .
Insight
What I have learned is , visualization as a tool is key in trying to communicate to a group effectively . This helps a group to relate to the speaker instantly and speeds up the entire process towards implementation . Traditional methods of large documents were eliminated in idea generation stage going forward with a more notable approach , visually .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
Formulating and Implementing a project in the financial services sector requires concurrence and buy- in from a large set of stakeholders . Visualization as a design tool helped to achieve a shared understanding of the problem and interpret on the possible solutions to overcome them . I have used the approach of chalking out the current customer journey in a flow chart and highlight various road blocks / possible ways in which it can be elevated to effectively achieve customer satisfaction and improve company economics .
Application
I needed a more demonstrable way than written documents to showcase an existing problem and provide solutions to eliminate the same to a large group of stakeholders within the institution . I started off by demonstrating the entire customer journey lifecycle in a pictorial flow chart , highlighting the areas or touchpoints which can be looked at to improve the overall customer experience . The existing journey was very important to be showcased among the group in a visually appealing manner to have the group relate to the problem statement .
Now that the group has identified the existing problem , the solution proposed need to be spelled out in a manner that was interpreted quickly . This was done initially by developing a rough prototype of the revised customer journey using office tools . The group could instantly visualize the proposed solution , being on the seat of the customer and co - relate the difference to the existing journey . This instantly resulted in a positive response and the proposed solution was given an in – principle go ahead . Without the visualization tool , group would have resorted to reading documents with increased time gap of understanding the change proposed and accepting the same .
Once the group in - principally agreed on the solution , the next step was to create wireframe representing customer journey from start point till the end . Wireframe were developed enhancing customer UX , taking feedback along the way from various set of customers .
The enhanced wireframe depicted how customer journey can be simplified and can be a more engaging experience . This set of wireframe developed were then presented to the entire group of stakeholders , the visualization helped the group to gage on the change quickly with implementation go ahead received swiftly in AGILE form .
Insight
What I have learned is , visualization as a tool is key in trying to communicate to a group effectively . This helps a group to relate to the speaker instantly and speeds up the entire process towards implementation . Traditional methods of large documents were eliminated in idea generation stage going forward with a more notable approach , visually .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12420 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using storytelling to understand roadblocks towards equality
Fa Leclercq
Challenge
Because my organization wants to be a leader in how it cares for its talented employees , naturally the issue of gender equality recently arose . More specifically , prior research had shown an inequality in the amount of female leaders present in the company . Furthermore , one of the causes of this phenomenon seemed to be a significant bottleneck at a certain level of management in the company , where some women seemed to ‘ get stuck ’ in their career . Being assigned to conduct a project to discover the causes of this bottleneck , I used the design thinking tool called storytelling as a guiding principle throughout the project .
Tool description
Storytelling can be used as a tool to gain deep understanding into the journey your target population goes through . It helps researchers go beyond spreadsheets , numbers , and graphs by putting the person at the center of the conversation , getting to know him / her inside - out , and most importantly , going along with them through their life and journey and gaining deep understanding in all the ups and downs they go through . I used this technique at several stages of the project to gain understanding in the career journey that employees , and more specifically female colleagues , in the company go through to get insight in possible roadblocks and accelerators along this journey .
Tool application and approach
In a first phase of the project , we organized a handful of in - depth , meaningful interviews where we had a one - on - one conversation with colleagues which we had localized as key figures in our target population , i.e. women that seemed ‘ stuck ’ in their careers . In these hour - long conversations , we discovered the ‘ backstory ’ of each of these women , their ambition , and their reflection on the company and the role they play in it . Although we found some overlapping subjects , we gained most insight from the differences we heard in each story .
After getting a retrospective view on the journey , we decided in a second phase of the project to get to know the story of the employees at different stages in their careers leading up to the bottleneck . Again , we used storytelling as our main tool in our arsenal . By inviting a dozen colleagues , all at different stages in their career , to a short coffee break , we got to know what was going on in the lives of these colleagues . This gave us ‘ contemporary ’ input , which was very much complementary to the retrospective insights we had gained from previous interviews . Although we heard that most colleagues were full of ambition to grab their career with both hands , they also recognized some roadblocks along the way .
We combined our data to assemble a complete and comprehensive story of the career journey of our female managers . This story was then brought into a simple lifeline , which was the basis of our third storytelling phase .
We invited a dozen managers and upper management and divided them in two workshop groups . The main purpose of these workshops was as following : to get the final input on the story of the career journey they had gone through .
In the workshops , we discussed the scope of the project and explained briefly what we had already gathered . However , the power of storytelling rapidly became clear . Because the story was now told in a group setting , we noticed how participants could feed off each other ’s input and chime in by adding quotes and anecdotes they had completely forgotten about , but that had turned out to be of great impact . Conversationally , the participants recalled and refined their story and found commonalities , as well as unique aspects in their stories . We used the story of these colleagues as our guiding principle when presenting our findings to the board of our company .
Insights
We quickly realized the strength of storytelling in this project . Although the quantitative research helped us identify the main problem we wanted to solve and find our main population , it was the storytelling that gave us the real insightful information . We did away with the numbers for a while to just focus on what the actual people involved could teach us about the way things were going in the company and how they had been perceiving their environment .
My first key take - away from this project is to not get stuck on finding similarities in the stories , but to try and see the beauty in the uniqueness of each story . Although similarities can be useful to get a high - level view of the situation , the unique details in each story can help you get to underlying root causes of the problems you ’re trying to solve .
My second key take - away would be to never be satisfied with the information you have . There are always details , anecdotes or differences that can help you get a more holistic view of the story you ’re trying to grasp . In this case , even three angles on the same story in my opinion did not fully bring us to our so - called saturation point .
My last take - away would be to not get lost in the stories when the saturation point is reached . Although storytelling can bring us very rich data , Rome was n’t built in a day . Keep the main problem you ’re investigating in mind throughout the process to not get lost in sidetracks . This might in turn help you in identifying solutions to the very problem you are trying to solve .
| EMAIL:
ID_NUM:
NAME_STUDENT: Fa Leclercq
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using storytelling to understand roadblocks towards equality
Fa Leclercq
Challenge
Because my organization wants to be a leader in how it cares for its talented employees , naturally the issue of gender equality recently arose . More specifically , prior research had shown an inequality in the amount of female leaders present in the company . Furthermore , one of the causes of this phenomenon seemed to be a significant bottleneck at a certain level of management in the company , where some women seemed to ‘ get stuck ’ in their career . Being assigned to conduct a project to discover the causes of this bottleneck , I used the design thinking tool called storytelling as a guiding principle throughout the project .
Tool description
Storytelling can be used as a tool to gain deep understanding into the journey your target population goes through . It helps researchers go beyond spreadsheets , numbers , and graphs by putting the person at the center of the conversation , getting to know him / her inside - out , and most importantly , going along with them through their life and journey and gaining deep understanding in all the ups and downs they go through . I used this technique at several stages of the project to gain understanding in the career journey that employees , and more specifically female colleagues , in the company go through to get insight in possible roadblocks and accelerators along this journey .
Tool application and approach
In a first phase of the project , we organized a handful of in - depth , meaningful interviews where we had a one - on - one conversation with colleagues which we had localized as key figures in our target population , i.e. women that seemed ‘ stuck ’ in their careers . In these hour - long conversations , we discovered the ‘ backstory ’ of each of these women , their ambition , and their reflection on the company and the role they play in it . Although we found some overlapping subjects , we gained most insight from the differences we heard in each story .
After getting a retrospective view on the journey , we decided in a second phase of the project to get to know the story of the employees at different stages in their careers leading up to the bottleneck . Again , we used storytelling as our main tool in our arsenal . By inviting a dozen colleagues , all at different stages in their career , to a short coffee break , we got to know what was going on in the lives of these colleagues . This gave us ‘ contemporary ’ input , which was very much complementary to the retrospective insights we had gained from previous interviews . Although we heard that most colleagues were full of ambition to grab their career with both hands , they also recognized some roadblocks along the way .
We combined our data to assemble a complete and comprehensive story of the career journey of our female managers . This story was then brought into a simple lifeline , which was the basis of our third storytelling phase .
We invited a dozen managers and upper management and divided them in two workshop groups . The main purpose of these workshops was as following : to get the final input on the story of the career journey they had gone through .
In the workshops , we discussed the scope of the project and explained briefly what we had already gathered . However , the power of storytelling rapidly became clear . Because the story was now told in a group setting , we noticed how participants could feed off each other ’s input and chime in by adding quotes and anecdotes they had completely forgotten about , but that had turned out to be of great impact . Conversationally , the participants recalled and refined their story and found commonalities , as well as unique aspects in their stories . We used the story of these colleagues as our guiding principle when presenting our findings to the board of our company .
Insights
We quickly realized the strength of storytelling in this project . Although the quantitative research helped us identify the main problem we wanted to solve and find our main population , it was the storytelling that gave us the real insightful information . We did away with the numbers for a while to just focus on what the actual people involved could teach us about the way things were going in the company and how they had been perceiving their environment .
My first key take - away from this project is to not get stuck on finding similarities in the stories , but to try and see the beauty in the uniqueness of each story . Although similarities can be useful to get a high - level view of the situation , the unique details in each story can help you get to underlying root causes of the problems you ’re trying to solve .
My second key take - away would be to never be satisfied with the information you have . There are always details , anecdotes or differences that can help you get a more holistic view of the story you ’re trying to grasp . In this case , even three angles on the same story in my opinion did not fully bring us to our so - called saturation point .
My last take - away would be to not get lost in the stories when the saturation point is reached . Although storytelling can bring us very rich data , Rome was n’t built in a day . Keep the main problem you ’re investigating in mind throughout the process to not get lost in sidetracks . This might in turn help you in identifying solutions to the very problem you are trying to solve .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Fa Leclercq"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10837 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling - Empathy
Challenge and Selection :
I am a member of an organization ’s operations team . We work in a highly regulated atmosphere . Our clients are onshore and they send us work on a daily basis and we charge clients on hourly rate . Our work is seasonal . Employees are our assets and our clients typically use us when they are in high pressure . We work on extremely tight deadlines and uncertainty relating to work inflow . Our work quality and turnaround time determines our moving up the value chain and increasing revenue . We also need to build relationships with the onshore counterparts which means having regular connects etc . which then requires us to stretch our days . One of our biggest challenge is to build relationships with the onshore customers as their time zones are different . Our employees need to be motivated constantly to constantly meet expectations .
I spend a lot of my time coaching them and also motivating them to perform and show them the path ahead to keep up the aspirations as well as understand the business goals . I also need to align their personal goals with the business goals . We have regular catch ups where I share with my team my stories both personal as well my experience at work . This time I use for introspection as well as I ask them to provide me feedback on what they would have done differently . Similarly I encourage the team members also to share their stories and we all would collectively introspect . This as a team helped us be open to feedback , arrive at solutions and also get another point of view . I used this format to also solve work related issues where we have participative decision making . It could be related to a tough client or meeting deadlines etc .
Application
I have a story about using story telling . In one of the regular catch up the discussion point was on a client feedback . We had received a constructive feedback from a client and we had realized that the reason for a feedback was more related to the fact that we had not built any relationship with them . I was talking about pressures that the clients face and my experience of working onshore . I wanted my team to be customer empathetic rather than just focusing on client delivery . We are dealing with humans in the end of the day and we need build relationships in any business . Quality is always a given however building relationships helps in sustainable business . If we needed to that we need to spend quality time engaging with them and understanding their requirements . The team member working on the client was stressed and turned emotional . She vented out her anger on the client ’s stringent timelines and not being responsive etc . I recognized she needs to be the “ Princess for an hour ” . I let her speak and let go off all the anger . I asked her if we can go out and take a breath of fresh air rather than be stuck in a meeting room . While we were walking I let her do all the talking and just asked her probing questions . Insight & Approach
While she was talking she was visualizing and also self - reflecting , she mentioned that she knew that the feedback would be bad . She knew it as she was not able to build relationship with them or understand the customer ’s requirement . She was not able to do that as the client ’s time zone was not matching due to her personal requirement . She had a new born kid and she needed to get home early and concentrate on him . It was an eye - opener for me because I could see that she was going through a guilt for months as she was split between meeting both expectations . I thought it was the right time for me to share my story , I told her about how difficult it was for me to work when my mom was going through a health challenge . I had to manage teams during the day , customer calls in the night and hospital runs and doctor ’s discussion . I spoke to her on the emotional and physical drain I went through . I also shared my daily routine and some tips and tricks I used to get through the time . We both came up with a solution on how she could come in early so that she can have meetings with the onshore teams in their evening . I came up with a plan to give her clients in the same time zone that is convenient for her . We worked on a daily routine and finally all turned out to be good . Now she is a happier person and a high performer . We both collectively shared this story with the Women committee and came up with a mentor mentee program . This program helps women professionals ’ to get guidance from women leaders and identify solutions for their problems . I never knew that telling stories can be such a powerful tool . This course has helped me realize the impact of this tool and use it in a better way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling - Empathy
Challenge and Selection :
I am a member of an organization ’s operations team . We work in a highly regulated atmosphere . Our clients are onshore and they send us work on a daily basis and we charge clients on hourly rate . Our work is seasonal . Employees are our assets and our clients typically use us when they are in high pressure . We work on extremely tight deadlines and uncertainty relating to work inflow . Our work quality and turnaround time determines our moving up the value chain and increasing revenue . We also need to build relationships with the onshore counterparts which means having regular connects etc . which then requires us to stretch our days . One of our biggest challenge is to build relationships with the onshore customers as their time zones are different . Our employees need to be motivated constantly to constantly meet expectations .
I spend a lot of my time coaching them and also motivating them to perform and show them the path ahead to keep up the aspirations as well as understand the business goals . I also need to align their personal goals with the business goals . We have regular catch ups where I share with my team my stories both personal as well my experience at work . This time I use for introspection as well as I ask them to provide me feedback on what they would have done differently . Similarly I encourage the team members also to share their stories and we all would collectively introspect . This as a team helped us be open to feedback , arrive at solutions and also get another point of view . I used this format to also solve work related issues where we have participative decision making . It could be related to a tough client or meeting deadlines etc .
Application
I have a story about using story telling . In one of the regular catch up the discussion point was on a client feedback . We had received a constructive feedback from a client and we had realized that the reason for a feedback was more related to the fact that we had not built any relationship with them . I was talking about pressures that the clients face and my experience of working onshore . I wanted my team to be customer empathetic rather than just focusing on client delivery . We are dealing with humans in the end of the day and we need build relationships in any business . Quality is always a given however building relationships helps in sustainable business . If we needed to that we need to spend quality time engaging with them and understanding their requirements . The team member working on the client was stressed and turned emotional . She vented out her anger on the client ’s stringent timelines and not being responsive etc . I recognized she needs to be the “ Princess for an hour ” . I let her speak and let go off all the anger . I asked her if we can go out and take a breath of fresh air rather than be stuck in a meeting room . While we were walking I let her do all the talking and just asked her probing questions . Insight & Approach
While she was talking she was visualizing and also self - reflecting , she mentioned that she knew that the feedback would be bad . She knew it as she was not able to build relationship with them or understand the customer ’s requirement . She was not able to do that as the client ’s time zone was not matching due to her personal requirement . She had a new born kid and she needed to get home early and concentrate on him . It was an eye - opener for me because I could see that she was going through a guilt for months as she was split between meeting both expectations . I thought it was the right time for me to share my story , I told her about how difficult it was for me to work when my mom was going through a health challenge . I had to manage teams during the day , customer calls in the night and hospital runs and doctor ’s discussion . I spoke to her on the emotional and physical drain I went through . I also shared my daily routine and some tips and tricks I used to get through the time . We both came up with a solution on how she could come in early so that she can have meetings with the onshore teams in their evening . I came up with a plan to give her clients in the same time zone that is convenient for her . We worked on a daily routine and finally all turned out to be good . Now she is a happier person and a high performer . We both collectively shared this story with the Women committee and came up with a mentor mentee program . This program helps women professionals ’ to get guidance from women leaders and identify solutions for their problems . I never knew that telling stories can be such a powerful tool . This course has helped me realize the impact of this tool and use it in a better way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21399 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My Reflection – Mind Mapping
Challenge & Selection
I have been working on an IT project which composes of 35 people . They have an on - going initiative to spark innovation through listing problem statements which the project can then prioritize for continuous improvements that can be worked on for next year 2015 . A lot of initiatives have been logged , shared and gathered within the project ( estimated 20 – 30 ) . However , the challenge the project is facing is what needs to be prioritized , what are impacting to all the teams within the project from development , testing to operations and how can these be implemented before the end of next year 2015 .
Using the what I learned throughout this course , one of the tools I used which I want to share is the Mind Mapping tool . I selected this tool as it can help me identify patterns on what the stakeholders ( management and all project members ) want to priorities and work on from the list of problem statements .
Application
Before starting the application of the tool , I first formed a team of five across the different teams including management to form our core innovation team . I listed all the problem statements gathered for the past 3 months into a huge spreadsheet to ensure I have not missed anything . I then applied the key steps of Mind Mapping , first with setting up the art gallery .
I reserved a medium sized meeting room good for 3 days and ensured that it has enough glass boards to support 30 – 40 sticky notes . Me and my team then proceeded with writing into medium - sized sticky notes and a brief description of the problem statements and placed them on the glass boards in random order . We then announced the opening of our art gallery through a project meeting ; sharing our common goal to address the current problem which is to prioritize highly impacting problem statements that the project can work on . Next , we invited our gallery goers by making groups 5 comprising of 7 people each from different teams . We provided them with notebooks and ball pens for them to write on and have them go into the meeting room and pick out what problem statements catch their attention while entertaining any questions they share on the statements that are of interest .
After their visit to the gallery , we conducted 10 - minute discussions with the groups to understand their selections and why is it highly impacting to them . When then grouped all the selected problem statements . After the 3 - day activity , we were able to identify 5 problem statements that the teams want to work and prioritize on for next year .
Insight
I learned that having the involvement of stakeholders while having them share their feedback and insights one of the key components to identify patterns and themes from the given data . In this case , the project ’s team members and their involvement in picking what problem statements are highly impacting to them . Presenting the data as art gallery exhibits has given a new graphical representation
of the artifacts , we gathered for the past 3 months and allowed e and my team to answer the team ’s inquiries and shed insights on what the problem statement is and how it impacts the team and project .
Having each of the stakeholders enter the room go through the problem statements at their own pace has enabled them to think carefully and thoroughly what they feel has impact without any pressure or time constraints .
Approach
Although I used the tool differently from what was presented in the Design Thinking course , I would still use the Mind Mapping tool but refine it and ensure that it is used to establish a proper what - if to create an innovative solution to a business problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My Reflection – Mind Mapping
Challenge & Selection
I have been working on an IT project which composes of 35 people . They have an on - going initiative to spark innovation through listing problem statements which the project can then prioritize for continuous improvements that can be worked on for next year 2015 . A lot of initiatives have been logged , shared and gathered within the project ( estimated 20 – 30 ) . However , the challenge the project is facing is what needs to be prioritized , what are impacting to all the teams within the project from development , testing to operations and how can these be implemented before the end of next year 2015 .
Using the what I learned throughout this course , one of the tools I used which I want to share is the Mind Mapping tool . I selected this tool as it can help me identify patterns on what the stakeholders ( management and all project members ) want to priorities and work on from the list of problem statements .
Application
Before starting the application of the tool , I first formed a team of five across the different teams including management to form our core innovation team . I listed all the problem statements gathered for the past 3 months into a huge spreadsheet to ensure I have not missed anything . I then applied the key steps of Mind Mapping , first with setting up the art gallery .
I reserved a medium sized meeting room good for 3 days and ensured that it has enough glass boards to support 30 – 40 sticky notes . Me and my team then proceeded with writing into medium - sized sticky notes and a brief description of the problem statements and placed them on the glass boards in random order . We then announced the opening of our art gallery through a project meeting ; sharing our common goal to address the current problem which is to prioritize highly impacting problem statements that the project can work on . Next , we invited our gallery goers by making groups 5 comprising of 7 people each from different teams . We provided them with notebooks and ball pens for them to write on and have them go into the meeting room and pick out what problem statements catch their attention while entertaining any questions they share on the statements that are of interest .
After their visit to the gallery , we conducted 10 - minute discussions with the groups to understand their selections and why is it highly impacting to them . When then grouped all the selected problem statements . After the 3 - day activity , we were able to identify 5 problem statements that the teams want to work and prioritize on for next year .
Insight
I learned that having the involvement of stakeholders while having them share their feedback and insights one of the key components to identify patterns and themes from the given data . In this case , the project ’s team members and their involvement in picking what problem statements are highly impacting to them . Presenting the data as art gallery exhibits has given a new graphical representation
of the artifacts , we gathered for the past 3 months and allowed e and my team to answer the team ’s inquiries and shed insights on what the problem statement is and how it impacts the team and project .
Having each of the stakeholders enter the room go through the problem statements at their own pace has enabled them to think carefully and thoroughly what they feel has impact without any pressure or time constraints .
Approach
Although I used the tool differently from what was presented in the Design Thinking course , I would still use the Mind Mapping tool but refine it and ensure that it is used to establish a proper what - if to create an innovative solution to a business problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12313 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization Tool
The Challenge
Recently I participated in a conference and workshop on “ Sustainable Cities ” . The overall challenge is that if by the year 2050 , there will be more than 5 billion people living in cities , how can we make cities comfortable , agreeable , and at the same time sustainable ? During the workshop , our task was to re - think what the city of Versailles ( France ) could be like in the future . Cities are complex systems with a large number of different types of stakeholders ; hence the idea to use a design thinking approach was selected . The workshop was facilitated by a consultancy firm and the participants were representatives of the municipal government of Versailles , local businesses , citizens , students of nearby Business School HEC and multinational companies with an interest in the building and insurance fields . We were approximately 25 participants in total .
Selection
The consultancy firm facilitating the workshop presented us with a large ( 4 m x 1 m ) drawing representing the modernized version of a medieval painting by A. Lorenzetti , titled the “ The Allegory of Effects of Good Governance ” . The drawing showed different types of buildings , squares , streets , parks , and the area surrounding the city .
Application
Our task was first to learn about Versailles , the particular challenges facing the city , the special demographic , the current trends , the geography of the city , and the existing subsystems ( e.g. transport , waste , energy etc ) . Then we had to turn to the drawing , and using our imaginations we placed ourselves in this “ virtual city ” and think about what it would be like if we could get all our wishes granted . Each of us had a stack of post - its and we walked around the picture placing post - its with the key word of a particular idea in the area where we thought it would be most appropriate . Figure 1 at the end of this assignment shows a small section to give the reader an overview . Once we have all put had our input , we looked for the “ wow ” factor , and also we noticed that several ideas could be combined together or become extensions of one - an - other . We then selected themes for the city of Versailles to experiment with as the next step .
Insight and Approach
Using the drawing has triggered our imaginations in ways that a data - driven or a simple descriptive approach would never have been able to . Having the drawing in front of us reminded us that any city is an intricate and complex interplay of different systems and stakeholders . The fact that the picture we used was not of the real city of Versailles has allowed us to forget the physical or other constraints that do exist in the real world . The most interesting insight that came from this exercise , though , for me not related to the drawing : the fact that we were looking into the future considering a “ smart city ” did not
necessarily mean that most of us wanted to have more technology . Instead , many of the ideas we came up with were centered on human contact and community building .
The visualization approach was a perfect tool to tackle the complexity of a city like Versailles . However , it could still have been further improved if we spent more time on going through the design thinking process in order to cover all steps – however that was not the aim of the workshop .
Figure 1 : the drawing in use
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization Tool
The Challenge
Recently I participated in a conference and workshop on “ Sustainable Cities ” . The overall challenge is that if by the year 2050 , there will be more than 5 billion people living in cities , how can we make cities comfortable , agreeable , and at the same time sustainable ? During the workshop , our task was to re - think what the city of Versailles ( France ) could be like in the future . Cities are complex systems with a large number of different types of stakeholders ; hence the idea to use a design thinking approach was selected . The workshop was facilitated by a consultancy firm and the participants were representatives of the municipal government of Versailles , local businesses , citizens , students of nearby Business School HEC and multinational companies with an interest in the building and insurance fields . We were approximately 25 participants in total .
Selection
The consultancy firm facilitating the workshop presented us with a large ( 4 m x 1 m ) drawing representing the modernized version of a medieval painting by A. Lorenzetti , titled the “ The Allegory of Effects of Good Governance ” . The drawing showed different types of buildings , squares , streets , parks , and the area surrounding the city .
Application
Our task was first to learn about Versailles , the particular challenges facing the city , the special demographic , the current trends , the geography of the city , and the existing subsystems ( e.g. transport , waste , energy etc ) . Then we had to turn to the drawing , and using our imaginations we placed ourselves in this “ virtual city ” and think about what it would be like if we could get all our wishes granted . Each of us had a stack of post - its and we walked around the picture placing post - its with the key word of a particular idea in the area where we thought it would be most appropriate . Figure 1 at the end of this assignment shows a small section to give the reader an overview . Once we have all put had our input , we looked for the “ wow ” factor , and also we noticed that several ideas could be combined together or become extensions of one - an - other . We then selected themes for the city of Versailles to experiment with as the next step .
Insight and Approach
Using the drawing has triggered our imaginations in ways that a data - driven or a simple descriptive approach would never have been able to . Having the drawing in front of us reminded us that any city is an intricate and complex interplay of different systems and stakeholders . The fact that the picture we used was not of the real city of Versailles has allowed us to forget the physical or other constraints that do exist in the real world . The most interesting insight that came from this exercise , though , for me not related to the drawing : the fact that we were looking into the future considering a “ smart city ” did not
necessarily mean that most of us wanted to have more technology . Instead , many of the ideas we came up with were centered on human contact and community building .
The visualization approach was a perfect tool to tackle the complexity of a city like Versailles . However , it could still have been further improved if we spent more time on going through the design thinking process in order to cover all steps – however that was not the aim of the workshop .
Figure 1 : the drawing in use
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18338 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping
Please help to pass the assignment
Challenge
Since a venture has been engaged with , I was one of the cycle experts in a group of sums of 12 individuals in the task . The venture was essential for the product improvement and computerized change program of public power . Here is a restricted season of work to be compensated . In one year , we needed to convey working programming to be utilized by the whole of power offices . venture we last liable in order to the archive of the executive ’s arrangement of the power . The information on the area was not reported as expected and tragically , a few office representatives were holding this information to them . In this way , the investigation part of the modules of the product was truly difficult to characterize according to an investigator 's viewpoint . I needed to figure out how to find the unwritten prescribed procedures of the divisions , some way or another . Furthermore , it ought to likewise work for anyone in a similar division and both for different offices as their inside partners .
APPLICATION
For a task I was I start the cycle by making a misdirection down to earth of issue locale . To cultivate distortion , I will take any current item accessible see the value may be significant or procedural records , orchestrating materials , pushing items , gao , examining reports . Assuming that materials are not available , then , at that point , that point , I direct loosened up social events with 1 of 3 of accessories who complete in my central issues of touch on the drive . If suitable to circumstance , get the arrangement to " front- stage / back - stage " last testing , & examined in David ’s wrriten , " The Connected Company " . The first - phase / last - phase approach helps
with supporting the likelihood that helps inside assist – have clients with whom ace place works together & inward cycles that draw relation offer assistance .
Insight & Approach
I have came from coordinating this action with a couple of social affairs is that while the sensible – especially the updated reasonably that melds their analysis – is critical for developing their understanding of issue they endeavoring address , the significant piece of the activity is the normal encounters and shared finding that occurs they are endeavoring to describe anxiety space .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping
Please help to pass the assignment
Challenge
Since a venture has been engaged with , I was one of the cycle experts in a group of sums of 12 individuals in the task . The venture was essential for the product improvement and computerized change program of public power . Here is a restricted season of work to be compensated . In one year , we needed to convey working programming to be utilized by the whole of power offices . venture we last liable in order to the archive of the executive ’s arrangement of the power . The information on the area was not reported as expected and tragically , a few office representatives were holding this information to them . In this way , the investigation part of the modules of the product was truly difficult to characterize according to an investigator 's viewpoint . I needed to figure out how to find the unwritten prescribed procedures of the divisions , some way or another . Furthermore , it ought to likewise work for anyone in a similar division and both for different offices as their inside partners .
APPLICATION
For a task I was I start the cycle by making a misdirection down to earth of issue locale . To cultivate distortion , I will take any current item accessible see the value may be significant or procedural records , orchestrating materials , pushing items , gao , examining reports . Assuming that materials are not available , then , at that point , that point , I direct loosened up social events with 1 of 3 of accessories who complete in my central issues of touch on the drive . If suitable to circumstance , get the arrangement to " front- stage / back - stage " last testing , & examined in David ’s wrriten , " The Connected Company " . The first - phase / last - phase approach helps
with supporting the likelihood that helps inside assist – have clients with whom ace place works together & inward cycles that draw relation offer assistance .
Insight & Approach
I have came from coordinating this action with a couple of social affairs is that while the sensible – especially the updated reasonably that melds their analysis – is critical for developing their understanding of issue they endeavoring address , the significant piece of the activity is the normal encounters and shared finding that occurs they are endeavoring to describe anxiety space .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21692 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
= > It is a graphical technique of imanigng connections between various pieces of information or ideas = > each facts or ideas are weitten down and then connected by curves or lines to its minor or mjor fact orideas thus bulding a web of relationship = > to get started with mindmapping the participant just has to write a key phase or word in the middle of paper then he must written any thong else in it.ther comes to his mind on the very same page after that , he must try to make connections as menctioned in the previous paragraph
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
= > It is a graphical technique of imanigng connections between various pieces of information or ideas = > each facts or ideas are weitten down and then connected by curves or lines to its minor or mjor fact orideas thus bulding a web of relationship = > to get started with mindmapping the participant just has to write a key phase or word in the middle of paper then he must written any thong else in it.ther comes to his mind on the very same page after that , he must try to make connections as menctioned in the previous paragraph
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18671 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenges and selection
I am a formulation scientist working in pharmaceutical company . My job is to develop and formulate a various Oral dosage forms ( Tablets , Capsules ) and scaling it up to commercial scale . I started as a fresher with good background of pharmacokinetics mingled with formulation technology understanding . Recently one project given to me along with my senior colleague to formulate a generic product for a reference product or innovator product . The innovator product cost is around 23 lakhs per 120 tablets . Our goal or objective is to produce the bioequivalent product similar to Innovator or Reference product and reduce the cost of tablet as minimum as possible so that it can be reached to maximum number of people at lower cost ( affordability ) . Before joining the organization my collogue is already working on the same project for last one year and failed to meet the bioequivalence ( BE ) criteria due to its high variable nature . I read in detail regarding the project and understood reasons behind the failure of BE studies with my pharmacokinetic background . So I faced so many issues in explaining the factors responsible for BE failure and unable to explain in clear and understandable manner to my colleague and peer members . Finally , visualization tool learned from this course helped me a lot . This tool helped me a lot in providing the exact insights and ideas which I have through diagrammatic representation , flow charts , different invitro tools to identify the root cause in failure of BE and suggested some more invitro tools to match the BE criteria .
Application
During project review meeting with senior colleagues , explained some of my insights to meet the BE criteria and made them understand all experiments need to perform , development of the new invitro tools to make the product bring to market at lower cost with matching BE criteria . I wrote all the reformulation experiments . But on the next day colleagues are in a sceptical mode to perform the reformulation experiments and also upon development of new invitro tools to identify the root cause .
Then I thought that there is some communication gap between me and my senior colleagues because the colleagues all are skilled up but unable to receive the information mentioned orally to them . This process continued for two weeks and unable to get the positive outcome .
Well , after attending the course I thought of applying the visualization tool . I started considering fellow senior scientists as my first customer than the final patients who are in need of product , so that if they understand properly , then a better version of the formulation could be designed , and the BE criteria will be met and finally it will be commercialized and released into the market at a cheaper and affordable price .
So , next day I asked the free time of senior scientist and made various flow charts making him understand different approaches of formulation design combining different ingredients or excipients . Made one by one invitro tool to identify the exact root cause of previous failure of BE Study . Below is the some of the images of the visualization that I used to make them to understand :
While making him understand even I got various ideas from my colleague to even sharpen up the ideas to formulate and manufacture the Bioequivalent product . So , for me visualization tool has many benefits . First , it makes people understand better what you want to convey and gives you various new ideas to deal with the problem .
Insights and Approach
Well , what an output it was when we saw the results of invitro ( better invitro results in comparison to failed BE formulation ) . It reflected exactly what I wanted and moreover had elements that gave a wow factor in reducing the cost of BE product . The senior colleagues could also add their experiences as they also understood what the concept is about as I made them visualize the concepts of reformulation . Now , my company has a separate process in between stages of formulation development to identify the best strategy to identify the product which matches with the innovator in terms of safety and efficacy . We have discussions on the BE Studies and created some platform to identify the similar line of products to bring the essential medicines to market at lower cost so that it can be reaches at every corner of world . In future , I will likely use this visualization tools further to identify more complex generic molecules to match clinical BE criteria by systematically identifying the invitro tools and techniques .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenges and selection
I am a formulation scientist working in pharmaceutical company . My job is to develop and formulate a various Oral dosage forms ( Tablets , Capsules ) and scaling it up to commercial scale . I started as a fresher with good background of pharmacokinetics mingled with formulation technology understanding . Recently one project given to me along with my senior colleague to formulate a generic product for a reference product or innovator product . The innovator product cost is around 23 lakhs per 120 tablets . Our goal or objective is to produce the bioequivalent product similar to Innovator or Reference product and reduce the cost of tablet as minimum as possible so that it can be reached to maximum number of people at lower cost ( affordability ) . Before joining the organization my collogue is already working on the same project for last one year and failed to meet the bioequivalence ( BE ) criteria due to its high variable nature . I read in detail regarding the project and understood reasons behind the failure of BE studies with my pharmacokinetic background . So I faced so many issues in explaining the factors responsible for BE failure and unable to explain in clear and understandable manner to my colleague and peer members . Finally , visualization tool learned from this course helped me a lot . This tool helped me a lot in providing the exact insights and ideas which I have through diagrammatic representation , flow charts , different invitro tools to identify the root cause in failure of BE and suggested some more invitro tools to match the BE criteria .
Application
During project review meeting with senior colleagues , explained some of my insights to meet the BE criteria and made them understand all experiments need to perform , development of the new invitro tools to make the product bring to market at lower cost with matching BE criteria . I wrote all the reformulation experiments . But on the next day colleagues are in a sceptical mode to perform the reformulation experiments and also upon development of new invitro tools to identify the root cause .
Then I thought that there is some communication gap between me and my senior colleagues because the colleagues all are skilled up but unable to receive the information mentioned orally to them . This process continued for two weeks and unable to get the positive outcome .
Well , after attending the course I thought of applying the visualization tool . I started considering fellow senior scientists as my first customer than the final patients who are in need of product , so that if they understand properly , then a better version of the formulation could be designed , and the BE criteria will be met and finally it will be commercialized and released into the market at a cheaper and affordable price .
So , next day I asked the free time of senior scientist and made various flow charts making him understand different approaches of formulation design combining different ingredients or excipients . Made one by one invitro tool to identify the exact root cause of previous failure of BE Study . Below is the some of the images of the visualization that I used to make them to understand :
While making him understand even I got various ideas from my colleague to even sharpen up the ideas to formulate and manufacture the Bioequivalent product . So , for me visualization tool has many benefits . First , it makes people understand better what you want to convey and gives you various new ideas to deal with the problem .
Insights and Approach
Well , what an output it was when we saw the results of invitro ( better invitro results in comparison to failed BE formulation ) . It reflected exactly what I wanted and moreover had elements that gave a wow factor in reducing the cost of BE product . The senior colleagues could also add their experiences as they also understood what the concept is about as I made them visualize the concepts of reformulation . Now , my company has a separate process in between stages of formulation development to identify the best strategy to identify the product which matches with the innovator in terms of safety and efficacy . We have discussions on the BE Studies and created some platform to identify the similar line of products to bring the essential medicines to market at lower cost so that it can be reaches at every corner of world . In future , I will likely use this visualization tools further to identify more complex generic molecules to match clinical BE criteria by systematically identifying the invitro tools and techniques .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20579 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
Working for clients always bring with itself a plethora of challenges and learnings . While we work proactively to create opportunities from within the air , it becomes absolute necessity to weave the right story together , so that the client can not only understand your viewpoint but also get aligned with the same . We spend a lot of time on creating Innovation opportunities for our clients , we try to create the opportunities which are not even asked by the client at the first place . So , when we present them some novel idea on how to redefine or reinvent the solutions to their unsaid problem statements , we need come up with the right storytelling , as to let them know why , how and what part of it . If storytelling becomes weak , you lose the battle on the first day itself . With the help of rightly articulated stories , you can overcome the challenge of attracting and convincing your clients . Just imagine a poor storyteller presenting his case , despite the case being strong , the weakness of storytelling can defeat the entire purpose . Selecting right set of words , tying all the bit and pieces together , putting them at the right place , keeping your story short , crisp and concise , can help do wonders for your case presentation .
Application
I have been using right storytelling with all the right ingredients and has seen these doing wonders for my clients . I have used storytelling wisely to put all my research , thought process , proposal at the right place , explaining client about what they will lose if they do n’t adopt to the proposal , because the proposal is backed by a lot of market research , technology trends , competitor analysis . When client saw at all these important parameters , he started thinking over our proposal . With all the right ingredients and their placement was able to strike the right chord with the client . Because the story when put together with all relevant details and logical flow , will certainly help envisage the problem or proposal to the client . The right storytelling tool was able to penetrate deeper into the minds of the client and they realised what they were lacking .
Insight
With the help of storytelling , which convinced the client , helped not only win accolades but also was able to change perception of the customer . Insights that we were able to get were many , including few like , no matter how difficult it looks in the beginning of any proposal submission , but with the right storytelling there always are chances to strike right . The client may be a hard nut to crack , but if your storytelling is backed with the market data , and research with all loose ends tied together properly you always have chance to make inroads . If the storytelling is not proper , which may happen in most of the cases , you may not only lose the ground but also the trust . Insightful sessions before and after a proposal submission is always desirable and can help put forward rightly the thought process . Storytelling is an art and not everyone has an expertise to do that , so it ’s advisable to use the most sought resources .
Approach
With the same tool , I might use it differently for various reasons and in various ways . Needless to say , storytelling is a client subjective thing . If the client is not responding in one way , we may have to resort to a different way , may be with the same information , but used differently and placed at different places . I will possibly change the way the data is organized and oriented , so that the view on the same information changes and it can give a fresh view on the same information . Alternatively , I may also want to change the entire information . For ex , if earlier I was using the speed of the train as one of the parameter , this time , I may want to change the parameter itself to the fuel efficiency and safety of the train . This will all depend upon the priorities of the client , and accordingly I may devise my next course of action . At place I would want to change the information is sourced from different places , which eventually gets tied up in the story . This will help me look at the new information with entirely new piece of information source . There can be several other ways to alter my approach on this , which will largely depend upon the kind of the requirement I have .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
Working for clients always bring with itself a plethora of challenges and learnings . While we work proactively to create opportunities from within the air , it becomes absolute necessity to weave the right story together , so that the client can not only understand your viewpoint but also get aligned with the same . We spend a lot of time on creating Innovation opportunities for our clients , we try to create the opportunities which are not even asked by the client at the first place . So , when we present them some novel idea on how to redefine or reinvent the solutions to their unsaid problem statements , we need come up with the right storytelling , as to let them know why , how and what part of it . If storytelling becomes weak , you lose the battle on the first day itself . With the help of rightly articulated stories , you can overcome the challenge of attracting and convincing your clients . Just imagine a poor storyteller presenting his case , despite the case being strong , the weakness of storytelling can defeat the entire purpose . Selecting right set of words , tying all the bit and pieces together , putting them at the right place , keeping your story short , crisp and concise , can help do wonders for your case presentation .
Application
I have been using right storytelling with all the right ingredients and has seen these doing wonders for my clients . I have used storytelling wisely to put all my research , thought process , proposal at the right place , explaining client about what they will lose if they do n’t adopt to the proposal , because the proposal is backed by a lot of market research , technology trends , competitor analysis . When client saw at all these important parameters , he started thinking over our proposal . With all the right ingredients and their placement was able to strike the right chord with the client . Because the story when put together with all relevant details and logical flow , will certainly help envisage the problem or proposal to the client . The right storytelling tool was able to penetrate deeper into the minds of the client and they realised what they were lacking .
Insight
With the help of storytelling , which convinced the client , helped not only win accolades but also was able to change perception of the customer . Insights that we were able to get were many , including few like , no matter how difficult it looks in the beginning of any proposal submission , but with the right storytelling there always are chances to strike right . The client may be a hard nut to crack , but if your storytelling is backed with the market data , and research with all loose ends tied together properly you always have chance to make inroads . If the storytelling is not proper , which may happen in most of the cases , you may not only lose the ground but also the trust . Insightful sessions before and after a proposal submission is always desirable and can help put forward rightly the thought process . Storytelling is an art and not everyone has an expertise to do that , so it ’s advisable to use the most sought resources .
Approach
With the same tool , I might use it differently for various reasons and in various ways . Needless to say , storytelling is a client subjective thing . If the client is not responding in one way , we may have to resort to a different way , may be with the same information , but used differently and placed at different places . I will possibly change the way the data is organized and oriented , so that the view on the same information changes and it can give a fresh view on the same information . Alternatively , I may also want to change the entire information . For ex , if earlier I was using the speed of the train as one of the parameter , this time , I may want to change the parameter itself to the fuel efficiency and safety of the train . This will all depend upon the priorities of the client , and accordingly I may devise my next course of action . At place I would want to change the information is sourced from different places , which eventually gets tied up in the story . This will help me look at the new information with entirely new piece of information source . There can be several other ways to alter my approach on this , which will largely depend upon the kind of the requirement I have .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16132 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning launch
Challenge
Allow me to introduce myself , my name is Francesco and I am the ICT manager in my organization . My native language is Spanish .
Recently , the human resources sector raised the need to automate the process of registration of interested to a roster of consultants . Currently the procedure is done manually , registering in an electronic spreadsheet , the information provided by each of the interested parties by email . This project must be ready in about 20 or 30 days . To define the scope , we met with the human resources managers ( 2 officials ) , who generally process the information that arrives by mail in documents . Given the brief period to find a solution and proximity to its launch , we will try to narrow the scope . We will focus on automating this process , to obtain a database with the necessary information . This will allow searching and classifying the specialists who apply . It will be necessary to use a corporate development tool with an agile methodology to obtain results quickly .
Selection
In the first instance , we analyze the current process with the human resources team , through the " Mind Mapping " tool , we identify the difficulties generated in the data processing . In second instance , to obtain the user 's vision , we conducted 20 interviews to possible " postulants " . That information was added to the previous " Mind Mapping " . Then define the problem , we delimit the minimum scope of the prototype , considering the resources and the short term to go to production . The technique that we decided to use " learning launch " , can quickly give us a formed idea and a functional prototype in the agreed term .
Application
In our first learning launch , the web form was structured and the minimum data required by the applicant was defined . We wanted to define the relevant data of the applicant , to speed up the registration process to our roster of specialists / consultants and their subsequent classification . For that , we carried out , within the first 10 days , 2 meetings of exchange of opinions with those who interview , select and hire the applicants , experts in specific areas .
In our second " learning launch " we focus on optimizing the processing of information from the registration forms and the CVs attached by the applicants . The automation of these processes is essential to improve the productivity of the tool . We meet with Human Resources to clarify roles and tasks ( analysis of the CV and approval of roster registration ) when processing the information of the applicants . The clarity and agility of the procedure are consulted , depending on the structure of the form and the relevance of the data requested . With this , it is possible to optimize the automation of the registration process , cv request by email to the applicant , for a later approval of both , CV and data entered on the web registration form . In this way , the prototype will allow the search of specialists according to the defined criteria .
Today we are already planning a third stage to continue refining / improving our system and adding necessary functionalities for future stages .
Insight
When applying the " learning launch " tool , our team identified that by automating the registration process through WEB forms and sending the CV by Email , the possibility of facilitating data entry and processing thereof . Because of the meetings and interviews conducted , the process was optimized , rejecting obsolete data and establishing the minimum data necessary for a better classification of the applicant specialists . Validating through mandatory fields that enter all the required data , consequently obtaining a more complete database . This allows greater efficiency and effectiveness in the validation of applications to the Roster of specialists .
Approach
After the complete implementation of the tool , it is visualized as progress from the manual registration of the information of the applicants ( received by mail in Word format and organized in Excel spreadsheets ) to its automation by recording relevant data , previously discussed and defined , in a web form and the CV enclosed by mail .
We believe that our team adapted to this new way of working that tries to clarify procedures , validate or quickly dismiss the assumptions based on the information obtained . It is the main advantage of using a tool as a " learning launch " that is complemented with agile methodologies , approving that in our meetings important results can be obtained in a brief time .
We managed to comply with the project time , obtaining a functional prototype developed with corporate tools , avoiding extra costs in our budget .
Based on this experience , we believe that future designs can be improved if this methodology continues to be applied to obtain a definitive version that satisfies all the parties involved .
| EMAIL:
ID_NUM:
NAME_STUDENT: Francesco
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning launch
Challenge
Allow me to introduce myself , my name is Francesco and I am the ICT manager in my organization . My native language is Spanish .
Recently , the human resources sector raised the need to automate the process of registration of interested to a roster of consultants . Currently the procedure is done manually , registering in an electronic spreadsheet , the information provided by each of the interested parties by email . This project must be ready in about 20 or 30 days . To define the scope , we met with the human resources managers ( 2 officials ) , who generally process the information that arrives by mail in documents . Given the brief period to find a solution and proximity to its launch , we will try to narrow the scope . We will focus on automating this process , to obtain a database with the necessary information . This will allow searching and classifying the specialists who apply . It will be necessary to use a corporate development tool with an agile methodology to obtain results quickly .
Selection
In the first instance , we analyze the current process with the human resources team , through the " Mind Mapping " tool , we identify the difficulties generated in the data processing . In second instance , to obtain the user 's vision , we conducted 20 interviews to possible " postulants " . That information was added to the previous " Mind Mapping " . Then define the problem , we delimit the minimum scope of the prototype , considering the resources and the short term to go to production . The technique that we decided to use " learning launch " , can quickly give us a formed idea and a functional prototype in the agreed term .
Application
In our first learning launch , the web form was structured and the minimum data required by the applicant was defined . We wanted to define the relevant data of the applicant , to speed up the registration process to our roster of specialists / consultants and their subsequent classification . For that , we carried out , within the first 10 days , 2 meetings of exchange of opinions with those who interview , select and hire the applicants , experts in specific areas .
In our second " learning launch " we focus on optimizing the processing of information from the registration forms and the CVs attached by the applicants . The automation of these processes is essential to improve the productivity of the tool . We meet with Human Resources to clarify roles and tasks ( analysis of the CV and approval of roster registration ) when processing the information of the applicants . The clarity and agility of the procedure are consulted , depending on the structure of the form and the relevance of the data requested . With this , it is possible to optimize the automation of the registration process , cv request by email to the applicant , for a later approval of both , CV and data entered on the web registration form . In this way , the prototype will allow the search of specialists according to the defined criteria .
Today we are already planning a third stage to continue refining / improving our system and adding necessary functionalities for future stages .
Insight
When applying the " learning launch " tool , our team identified that by automating the registration process through WEB forms and sending the CV by Email , the possibility of facilitating data entry and processing thereof . Because of the meetings and interviews conducted , the process was optimized , rejecting obsolete data and establishing the minimum data necessary for a better classification of the applicant specialists . Validating through mandatory fields that enter all the required data , consequently obtaining a more complete database . This allows greater efficiency and effectiveness in the validation of applications to the Roster of specialists .
Approach
After the complete implementation of the tool , it is visualized as progress from the manual registration of the information of the applicants ( received by mail in Word format and organized in Excel spreadsheets ) to its automation by recording relevant data , previously discussed and defined , in a web form and the CV enclosed by mail .
We believe that our team adapted to this new way of working that tries to clarify procedures , validate or quickly dismiss the assumptions based on the information obtained . It is the main advantage of using a tool as a " learning launch " that is complemented with agile methodologies , approving that in our meetings important results can be obtained in a brief time .
We managed to comply with the project time , obtaining a functional prototype developed with corporate tools , avoiding extra costs in our budget .
Based on this experience , we believe that future designs can be improved if this methodology continues to be applied to obtain a definitive version that satisfies all the parties involved .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Francesco"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7645 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment : Design Thinking for Innovation
1 . Challenge :
We wished to test the viability of a fintech based solution that focused on addressing the full spectrum of personal financial needs of the digitally / technologically - enabled client .
2 . Selection :
The design tool known as a “ learning launch ” was used . A learning launch is a small experiment that tests a new idea in the targeted market place .
3 . Application :
The learning launch was used to test the extent of the market demand for the proposed service as well as the usability of the service . This was done by using a prototype which focussed on
the user - interface and hence the user experience . We needed to understand if the client was sufficiently able to help themselves if prompted in the right direction .
4 . Insight :
We determined that there was indeed a market for the service but that the user - interface
needed to be simplified a bit more as we had over - estimated the basic financial education / readiness of the potential client base/
5 . Approach :
We would probably have spent a bit more time studying the financial education / readiness of the proposed target market upfront using the assumption testing tool . This would have allowed for a better designed prototype .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment : Design Thinking for Innovation
1 . Challenge :
We wished to test the viability of a fintech based solution that focused on addressing the full spectrum of personal financial needs of the digitally / technologically - enabled client .
2 . Selection :
The design tool known as a “ learning launch ” was used . A learning launch is a small experiment that tests a new idea in the targeted market place .
3 . Application :
The learning launch was used to test the extent of the market demand for the proposed service as well as the usability of the service . This was done by using a prototype which focussed on
the user - interface and hence the user experience . We needed to understand if the client was sufficiently able to help themselves if prompted in the right direction .
4 . Insight :
We determined that there was indeed a market for the service but that the user - interface
needed to be simplified a bit more as we had over - estimated the basic financial education / readiness of the potential client base/
5 . Approach :
We would probably have spent a bit more time studying the financial education / readiness of the proposed target market upfront using the assumption testing tool . This would have allowed for a better designed prototype .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20679 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Inspiring KIDS
Paola Zagaria
Challenge & Selection
Storytelling provokes emotions , tells the stories we want to know , is able to entertain and transmits the experiences that each of us needs to share , is a fantastic tool that I always use . I am a " role model " for a project of empowerment towards kids . My goal is to motivate them to become what they would like to be , inspiring them to make a difference , to overcome their limits and to think big about their future . Through encounters with them , I share my experience and try to give young girls the inspiration , motivation and example they need to achieve their full potential .
Knowing that you have left something to these guys , knowing that you can contribute even if in a small part to broaden their horizons and overcome their limits , breaking down the stereotypes that can curb their ambition , is always incredible . I spend a lot of time with the kids : together we try to identify their greatest passion , the one for which they feel most inclined and I always try to encourage them to the maximum by considering the various opportunities and possible scenarios , using the stories to better understand and their feedback to measure the goals and in order to present the various opportunities and possible scenarios .
Application
For the meetings with the kids , the agency had proposed a format to be followed in a more or less rigid way , that was inclusive and allowed to dedicate the same time to each of the boys . The lessons were very interactive to allow everyone to get involved . In reality it was evident how a structure , in some ways so rigid , did not take into account the uniqueness of the boy , his peculiarities and his times of action/ reaction . One day in a classroom there was a boy who participated less than the others , he was very taciturn and I watched him for a long time before deciding how to proceed . So I decided to do a variation of the format and asked the guys to visualize and draw , instead of discussing it all together , objects related to their greatest passion , and in the meantime I sat next to the silent guy , And I talked to him gently . It turned out that he felt different from the others because he was n’t doing very well in school and was afraid to expose his dreams for fear of being mocked by his classmates . He just needed an ad hoc approach to being able to come out of his shell and be able to dream and be motivated to achieve his goals .
Insight & Approach
The boy and I focused on the fact that each of us has a talent and that there is no " I ca n’t , I ca n’t do it , I ca n’t " but with hard work , commitment and perseverance you can get everything . This theme was very much felt and the boy began to open up and talk about his fears and fears , the conviction not to believe in himself , not to be able to do or accomplish some things . I gave personal examples , I explained that , although at that moment I saw so determined and with so many goals behind achieved , I too many times feared not to make it , it is normal sometimes feel like this , moments of discouragement can happen , But the important thing is to react and commit , because if you are determined in the end , the commitment rewards . This " personalization " of the approach and the possibility of dwelling on a single person , instead of using a choral approach , served to make the moment of sharing more effective and had repercussions on the general climate of the class . I talked about it with the agency , which in fact gave me maximum freedom in being able to use a personalized approach .
| EMAIL:
ID_NUM:
NAME_STUDENT: Paola Zagaria
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Inspiring KIDS
Paola Zagaria
Challenge & Selection
Storytelling provokes emotions , tells the stories we want to know , is able to entertain and transmits the experiences that each of us needs to share , is a fantastic tool that I always use . I am a " role model " for a project of empowerment towards kids . My goal is to motivate them to become what they would like to be , inspiring them to make a difference , to overcome their limits and to think big about their future . Through encounters with them , I share my experience and try to give young girls the inspiration , motivation and example they need to achieve their full potential .
Knowing that you have left something to these guys , knowing that you can contribute even if in a small part to broaden their horizons and overcome their limits , breaking down the stereotypes that can curb their ambition , is always incredible . I spend a lot of time with the kids : together we try to identify their greatest passion , the one for which they feel most inclined and I always try to encourage them to the maximum by considering the various opportunities and possible scenarios , using the stories to better understand and their feedback to measure the goals and in order to present the various opportunities and possible scenarios .
Application
For the meetings with the kids , the agency had proposed a format to be followed in a more or less rigid way , that was inclusive and allowed to dedicate the same time to each of the boys . The lessons were very interactive to allow everyone to get involved . In reality it was evident how a structure , in some ways so rigid , did not take into account the uniqueness of the boy , his peculiarities and his times of action/ reaction . One day in a classroom there was a boy who participated less than the others , he was very taciturn and I watched him for a long time before deciding how to proceed . So I decided to do a variation of the format and asked the guys to visualize and draw , instead of discussing it all together , objects related to their greatest passion , and in the meantime I sat next to the silent guy , And I talked to him gently . It turned out that he felt different from the others because he was n’t doing very well in school and was afraid to expose his dreams for fear of being mocked by his classmates . He just needed an ad hoc approach to being able to come out of his shell and be able to dream and be motivated to achieve his goals .
Insight & Approach
The boy and I focused on the fact that each of us has a talent and that there is no " I ca n’t , I ca n’t do it , I ca n’t " but with hard work , commitment and perseverance you can get everything . This theme was very much felt and the boy began to open up and talk about his fears and fears , the conviction not to believe in himself , not to be able to do or accomplish some things . I gave personal examples , I explained that , although at that moment I saw so determined and with so many goals behind achieved , I too many times feared not to make it , it is normal sometimes feel like this , moments of discouragement can happen , But the important thing is to react and commit , because if you are determined in the end , the commitment rewards . This " personalization " of the approach and the possibility of dwelling on a single person , instead of using a choral approach , served to make the moment of sharing more effective and had repercussions on the general climate of the class . I talked about it with the agency , which in fact gave me maximum freedom in being able to use a personalized approach .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Paola Zagaria"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11443 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Recruitment -Learning Launch Tool
Challenge
I am part of a team that deals with recruitment of candidates and we support more than 15 organisations in placement of these support staff . our main challenge is the turn - around time and identification of potential candidates that match the Terms of Reference . The recruitment includes candidates in the professional areas of Programme Officer , Human rights officer , air operations assistants , midwifes and protection officers . We work with partners to integrate qualified , rightly motivated and well supported staff into development programming and promote the value and global recognition of their work . We will try to identify the key criteria for success , attributes and approach to ensure that we deliver .
Selection
From the various tools we have tried before , it is another opportunity to tap into the design thinking and try the learning launch tool . This will provide an edge to priorities assumptions and undertake a series of tests , hypothesis and optimize the best solution . These means testing different recruitment modes available in our databases , online phase and online interlink database applications .
Application
For our first learning launch exercise , we identified a few of our key partners who provided their terms of reference for identification of suitable candidates for national assignments in country . In particular we noted the dates of submission of official request , the specifications of the required tasks and academic qualifications requirement . Colleagues reviewed the terms of reference and matched them through the databased to identify suitable candidates . This tested our assumptions and the element of tasks of assignment versus the academic qualifications was a challenge , we requested the partners to amend the academic requirements to meet the expected deliverables , but the truth was , the same kind of challenges were noted .
In our second learning launch , we identified another set of partners prioritizing these with the highest number of recruitment requests , this time for international assignments and again requested for the terms of reference including the expected tasks and professional experience required , this prompt a different challenge due to the element of required skills including languages that were marked as mandatory .
Insight
By brainstorming use the learning launch tool , our team was able to identify the gaps in the various tests and experiments that was done . The team was able to confirm that more specific and details information was key in submission of the Terms of Reference including the professional requirements , duration of assignment and expected deliverables .
Approach
Taking into consideration the various modalities available , and the results witnessed , it is evident that the learning launch is the most appropriate tool to apply in our concept . There is need to hold bilateral discussion with our key partners and take them through the various modalities available , highlight the specific requirements on the different categories and funding mechanisms . Our launch soon should focus on the insights gained and the progress that has been identified and hence to ready to launch with new initiatives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Recruitment -Learning Launch Tool
Challenge
I am part of a team that deals with recruitment of candidates and we support more than 15 organisations in placement of these support staff . our main challenge is the turn - around time and identification of potential candidates that match the Terms of Reference . The recruitment includes candidates in the professional areas of Programme Officer , Human rights officer , air operations assistants , midwifes and protection officers . We work with partners to integrate qualified , rightly motivated and well supported staff into development programming and promote the value and global recognition of their work . We will try to identify the key criteria for success , attributes and approach to ensure that we deliver .
Selection
From the various tools we have tried before , it is another opportunity to tap into the design thinking and try the learning launch tool . This will provide an edge to priorities assumptions and undertake a series of tests , hypothesis and optimize the best solution . These means testing different recruitment modes available in our databases , online phase and online interlink database applications .
Application
For our first learning launch exercise , we identified a few of our key partners who provided their terms of reference for identification of suitable candidates for national assignments in country . In particular we noted the dates of submission of official request , the specifications of the required tasks and academic qualifications requirement . Colleagues reviewed the terms of reference and matched them through the databased to identify suitable candidates . This tested our assumptions and the element of tasks of assignment versus the academic qualifications was a challenge , we requested the partners to amend the academic requirements to meet the expected deliverables , but the truth was , the same kind of challenges were noted .
In our second learning launch , we identified another set of partners prioritizing these with the highest number of recruitment requests , this time for international assignments and again requested for the terms of reference including the expected tasks and professional experience required , this prompt a different challenge due to the element of required skills including languages that were marked as mandatory .
Insight
By brainstorming use the learning launch tool , our team was able to identify the gaps in the various tests and experiments that was done . The team was able to confirm that more specific and details information was key in submission of the Terms of Reference including the professional requirements , duration of assignment and expected deliverables .
Approach
Taking into consideration the various modalities available , and the results witnessed , it is evident that the learning launch is the most appropriate tool to apply in our concept . There is need to hold bilateral discussion with our key partners and take them through the various modalities available , highlight the specific requirements on the different categories and funding mechanisms . Our launch soon should focus on the insights gained and the progress that has been identified and hence to ready to launch with new initiatives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15557 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Stakeholders Lead Artist Designer : Tyler Okey Project Manager : Local Architect , Sudan , Khartoum Execution Team of Young Artists : to be named , Khartoum , Sudan Structure and Material Consultants : Sin Nazri , Mechanical Engineer and Wire Product Expert , Toronto , Canada Senior Mentor Artists : Ivan Marta - Conceptual Artist , and Sculpture , Istanbul , Turkey Liz Okey Visual Artist , Curator , Toronto , Canada Cultural Consultant : Not named yet . Their task is to make sure that the work is appropriate and mindful of cultural sensibilities of the viewing public .
Concept :
When I took the Design Thinking course , I was in the midst of collaborating with many senior and young artists to create an art piece I named the “ Chariot Worrier . ” The artwork was a com- pressed wire sculpture that depicts a Nubian warrior on an antiquity chariot . This very idea of co - creating art in collaboration with a number artists from different cultural backgrounds , expertise , and disciplines a was born on a trip I took to my home country Sudan in May of 2014 . The trip was my first visit that was longer than a week after almost 30 years . Dur- ing the past thirty years , the country went through horrible civil wars mostly based on old eth- nic and religious tensions . “ Nubian Warrior ” on an antiquity chariot The Idea , and the challenges of the co - creating an Art piece that deals with the malleability of Ethnic and religious identities Background The place I visited in 2015 was not the place I left thirty years ago . It changed drastically . There has been a vicious civil war between the South and North part of the country . The quarter of a century years war claimed the lives of millions of civilians and resulted in a divided nation , first geographically into two separate states and along perceived ethnic and religious demarcation lines . Add to that the north part of the country saw its genocidal war that left more than three hundred thousand dead and two million displaced . Sad enough for the astute observer , it ’s clear that identity politics , racial and religious tensions are on the rise across the globe and in many societies . As a result of that , we see ethnic strife , civil wars , and displacements of vulnerable populations is replacing social harmony , embracing diversity and constructive and open dialogue . Project Goals and Objects The project aims at achieving the following : 1- Engaging young artists in exploring the possibility of creating a public artwork that examine concepts such as malleability of race , religion , language and culture 2- Exploring shared historical artifacts as a source of affinity 3- Creating public art with the intent of helping the viewers embrace their multi - identity history .
Exploration of the central concept and requesting Artists contributions as stakeholders and project participants . Utilizing Visualization and Mind Mapping to achieve design breakthroughs . Questions I asked young artists- stakeholder What do you think of malleability Culture , Race and Religion ? 1 - I have asked the team to contribute with ideas as of how to pull a project that is reflective of the original theme of “ malleability of creed and culture ” and how we can create an engaging and thought - provoking Art for the viewing public . 2- Do you think artistic interventions can be mean to engage citizenry into propping their group and personal narrative about race , class , and culture ? 3- The core idea behind creating this artwork is to engage young artists in seeing new possibili- ties and opportunities to provide a renewed vision for the societies where they live . This partic- ular land has gone through terrible times , and it ’s the task of the artists to create works that can ask questions that examine the status quo . 4- Artists will be asked to contribute ideas that will make the artwork deliver on its promise of creating affinity and have viewers rethink their own family , racial and national group narrative they thought they were wedded to for a long time .
Project Lead Concept Notes
Structure Notes
Concept Notes
TKhr : Team Communication
Structure Note
Puplic Art Project Exploration of the Affinity as Concept Behind Public Artwork and Requesting Artists ’ Continuation as Stakeholders .
Art Project Proposal Design Draft -01 ------------------------------- This was presented as a seed project and it is totally pen for chal- lenge and change by other participants
Questions I asked Experts Consultants I used the platform of design thinking to encourage project consultant to add drawings , tech- nical specs , and ideas onto the original concept artwork .
Concept 1- I encouraged conceptual review of the original premise . And , I asked senior artist to chal- lenge young artists to rethink my approach . I demanded they engage young artist in discov- eries and find alternative ideas , methods , that can positively impact project final result .
Material and Execution 2- How to ensure that we build the work in modeler way that allows for safe , cost - effective shipping ? 2- What is the best material to use to create the piece and add value and meaning to the original concept ? 3- Cost of material and the possibility of obtaining all material locally ?
Method for Project Collaboration As seen in the picture above my preferred way of sharing ideas was to use sticky notes to gather as many possible opinions within the group . Because this project will be worked on remotely , and all key participants are in different geo- graphical location . I thought creating the main art board with the ability to add sticky notes will be an excellent practice that I borrowed from the course .
Project Insights so far 1- There is an assumption that lead artist , designers and project managers know better . Up to now , not much was added by other stakeholders , especially young artists . 2- I had to engage more young artists to expand the pool of talent and hopefully diversity of opinions 3- To remove the question of the medium , I asked for a contribution from young artists each in their medium of expression . Project Notes The project is still in under development , and I will continue to engage stakeholders and gather opinions to build up with what I would call shared esthetics that will deliver the mean- ing to the public and encourage the artists to provide leadership and artistic interventions when deemed necessary .
| EMAIL:
ID_NUM:
NAME_STUDENT: Tyler Okey, Sin Nazri, Ivan Marta, Liz Okey
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Stakeholders Lead Artist Designer : Tyler Okey Project Manager : Local Architect , Sudan , Khartoum Execution Team of Young Artists : to be named , Khartoum , Sudan Structure and Material Consultants : Sin Nazri , Mechanical Engineer and Wire Product Expert , Toronto , Canada Senior Mentor Artists : Ivan Marta - Conceptual Artist , and Sculpture , Istanbul , Turkey Liz Okey Visual Artist , Curator , Toronto , Canada Cultural Consultant : Not named yet . Their task is to make sure that the work is appropriate and mindful of cultural sensibilities of the viewing public .
Concept :
When I took the Design Thinking course , I was in the midst of collaborating with many senior and young artists to create an art piece I named the “ Chariot Worrier . ” The artwork was a com- pressed wire sculpture that depicts a Nubian warrior on an antiquity chariot . This very idea of co - creating art in collaboration with a number artists from different cultural backgrounds , expertise , and disciplines a was born on a trip I took to my home country Sudan in May of 2014 . The trip was my first visit that was longer than a week after almost 30 years . Dur- ing the past thirty years , the country went through horrible civil wars mostly based on old eth- nic and religious tensions . “ Nubian Warrior ” on an antiquity chariot The Idea , and the challenges of the co - creating an Art piece that deals with the malleability of Ethnic and religious identities Background The place I visited in 2015 was not the place I left thirty years ago . It changed drastically . There has been a vicious civil war between the South and North part of the country . The quarter of a century years war claimed the lives of millions of civilians and resulted in a divided nation , first geographically into two separate states and along perceived ethnic and religious demarcation lines . Add to that the north part of the country saw its genocidal war that left more than three hundred thousand dead and two million displaced . Sad enough for the astute observer , it ’s clear that identity politics , racial and religious tensions are on the rise across the globe and in many societies . As a result of that , we see ethnic strife , civil wars , and displacements of vulnerable populations is replacing social harmony , embracing diversity and constructive and open dialogue . Project Goals and Objects The project aims at achieving the following : 1- Engaging young artists in exploring the possibility of creating a public artwork that examine concepts such as malleability of race , religion , language and culture 2- Exploring shared historical artifacts as a source of affinity 3- Creating public art with the intent of helping the viewers embrace their multi - identity history .
Exploration of the central concept and requesting Artists contributions as stakeholders and project participants . Utilizing Visualization and Mind Mapping to achieve design breakthroughs . Questions I asked young artists- stakeholder What do you think of malleability Culture , Race and Religion ? 1 - I have asked the team to contribute with ideas as of how to pull a project that is reflective of the original theme of “ malleability of creed and culture ” and how we can create an engaging and thought - provoking Art for the viewing public . 2- Do you think artistic interventions can be mean to engage citizenry into propping their group and personal narrative about race , class , and culture ? 3- The core idea behind creating this artwork is to engage young artists in seeing new possibili- ties and opportunities to provide a renewed vision for the societies where they live . This partic- ular land has gone through terrible times , and it ’s the task of the artists to create works that can ask questions that examine the status quo . 4- Artists will be asked to contribute ideas that will make the artwork deliver on its promise of creating affinity and have viewers rethink their own family , racial and national group narrative they thought they were wedded to for a long time .
Project Lead Concept Notes
Structure Notes
Concept Notes
TKhr : Team Communication
Structure Note
Puplic Art Project Exploration of the Affinity as Concept Behind Public Artwork and Requesting Artists ’ Continuation as Stakeholders .
Art Project Proposal Design Draft -01 ------------------------------- This was presented as a seed project and it is totally pen for chal- lenge and change by other participants
Questions I asked Experts Consultants I used the platform of design thinking to encourage project consultant to add drawings , tech- nical specs , and ideas onto the original concept artwork .
Concept 1- I encouraged conceptual review of the original premise . And , I asked senior artist to chal- lenge young artists to rethink my approach . I demanded they engage young artist in discov- eries and find alternative ideas , methods , that can positively impact project final result .
Material and Execution 2- How to ensure that we build the work in modeler way that allows for safe , cost - effective shipping ? 2- What is the best material to use to create the piece and add value and meaning to the original concept ? 3- Cost of material and the possibility of obtaining all material locally ?
Method for Project Collaboration As seen in the picture above my preferred way of sharing ideas was to use sticky notes to gather as many possible opinions within the group . Because this project will be worked on remotely , and all key participants are in different geo- graphical location . I thought creating the main art board with the ability to add sticky notes will be an excellent practice that I borrowed from the course .
Project Insights so far 1- There is an assumption that lead artist , designers and project managers know better . Up to now , not much was added by other stakeholders , especially young artists . 2- I had to engage more young artists to expand the pool of talent and hopefully diversity of opinions 3- To remove the question of the medium , I asked for a contribution from young artists each in their medium of expression . Project Notes The project is still in under development , and I will continue to engage stakeholders and gather opinions to build up with what I would call shared esthetics that will deliver the mean- ing to the public and encourage the artists to provide leadership and artistic interventions when deemed necessary .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Tyler Okey",
"Sin Nazri",
"Ivan Marta",
"Liz Okey"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4351 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge I work as a children 's illustrator . The most important thing in my work is explaining something new to children in an understandable and accessible form . Recently , I had the task to make a book that teaches children to brush their teeth correctly . In my opinion , storytelling is great for this goal , because kids at an early age do not yet understand some things that are pretty obvious for adults . Explaining some abstract concepts to a child is much easier in a concrete story .
Selection Simple instructions about brushing teeth seemed like a bad solution to me . It is boring and children may not understand the complicated instructions . But design tools can help . Storytelling is the ability to convey a relevant message through stories and examples . The result of high - quality storytelling is to instantly attract and retain attention until the end . The main idea is conveyed to the reader or viewer through sympathy or desire to be like the main character . By applying the learning Storytelling tool , I offer my client to tell the children a funny and informative story in a comic book format . My decision is based on the fact that telling stories grabs attention easily , puts the human experience front and center and leads to a high level of empathy .
Application Firstly , I came up with a few funny characters that the kids would like , and also they would remind kids themselves . I asked my friends to show their children these heroes . The children prefered the cute cat named Fluff most of all . So I chose the main character of the comic .
Then I needed to create an educational story . It narrates about Fluff brushing his teeth incorrectly . This led him to a toothache and the cat went to the dentist . At the clinic , he understood how to properly care for his health , and after that he lived happily . Such a simple plot can explain the causal relationships in the field of health to children in the most accessible way . Moreover , reading a funny comic is more interesting than some instructions . Also , I did not make a too big book to make it easier for kids to perceive a small amount of information .
Finally , when the comic was ready , we handed out some of the books to test . The result was not long in coming . Mothers read comics with their little ones , and older children could read them on their own . We received a lot of positive feedback from parents : they could not force their children to brush their teeth before , but now the kids are happy to teach their parents , because they know how to do it . Also , the children loved the Fluffy cat and wanted to see more stories about this character .
Insight By using this tool , my publishers and I have recognized the success of this approach . Storytelling helped explain to children useful information in an accessible way . An interesting discovery was that the kids enjoyed teaching their parents . It made them feel more mature , independent and smarter . Also , reading together turned out to be an important process , because the children often asked questions during the story . Discussion of information helps to understand it as soon as possible . In addition , I found out that it is important for a person to associate himself with something familiar ( for example , in this case children could associate themselves with a small cat that learns from his mistakes ) .
Approach Inspired by the success , we decided to create a series of educational comic books about the Fluffy cat in the future . But next time I will try to make the book more interactive for children and their parents . For instance , there would be some challenges , quizzes or amusing questions for common discussion . It will make the educational process more interesting and effective .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge I work as a children 's illustrator . The most important thing in my work is explaining something new to children in an understandable and accessible form . Recently , I had the task to make a book that teaches children to brush their teeth correctly . In my opinion , storytelling is great for this goal , because kids at an early age do not yet understand some things that are pretty obvious for adults . Explaining some abstract concepts to a child is much easier in a concrete story .
Selection Simple instructions about brushing teeth seemed like a bad solution to me . It is boring and children may not understand the complicated instructions . But design tools can help . Storytelling is the ability to convey a relevant message through stories and examples . The result of high - quality storytelling is to instantly attract and retain attention until the end . The main idea is conveyed to the reader or viewer through sympathy or desire to be like the main character . By applying the learning Storytelling tool , I offer my client to tell the children a funny and informative story in a comic book format . My decision is based on the fact that telling stories grabs attention easily , puts the human experience front and center and leads to a high level of empathy .
Application Firstly , I came up with a few funny characters that the kids would like , and also they would remind kids themselves . I asked my friends to show their children these heroes . The children prefered the cute cat named Fluff most of all . So I chose the main character of the comic .
Then I needed to create an educational story . It narrates about Fluff brushing his teeth incorrectly . This led him to a toothache and the cat went to the dentist . At the clinic , he understood how to properly care for his health , and after that he lived happily . Such a simple plot can explain the causal relationships in the field of health to children in the most accessible way . Moreover , reading a funny comic is more interesting than some instructions . Also , I did not make a too big book to make it easier for kids to perceive a small amount of information .
Finally , when the comic was ready , we handed out some of the books to test . The result was not long in coming . Mothers read comics with their little ones , and older children could read them on their own . We received a lot of positive feedback from parents : they could not force their children to brush their teeth before , but now the kids are happy to teach their parents , because they know how to do it . Also , the children loved the Fluffy cat and wanted to see more stories about this character .
Insight By using this tool , my publishers and I have recognized the success of this approach . Storytelling helped explain to children useful information in an accessible way . An interesting discovery was that the kids enjoyed teaching their parents . It made them feel more mature , independent and smarter . Also , reading together turned out to be an important process , because the children often asked questions during the story . Discussion of information helps to understand it as soon as possible . In addition , I found out that it is important for a person to associate himself with something familiar ( for example , in this case children could associate themselves with a small cat that learns from his mistakes ) .
Approach Inspired by the success , we decided to create a series of educational comic books about the Fluffy cat in the future . But next time I will try to make the book more interactive for children and their parents . For instance , there would be some challenges , quizzes or amusing questions for common discussion . It will make the educational process more interesting and effective .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14659 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Joan Gordo
Challenge
I am responsible for the digital strategy at a building materials company , which is an 072 years old company and has a very traditional culture . It is a quite successful company , so is hard to convince the management to try new strategies . The challenge is to start our digital transformation journey and becoming a customer - centric company .
Selection
I decided to use the Storytelling tool to have conversations with the CEO , the C - Suite and the directors of the company . Within a change management strategy , storytelling is a great way to generate awareness , desire and knowledge . It is key to identify the different audiences , their individual interests and concerns , in order to design a story that attracts their attention and foster their curiosity to learn more . The story should include interesting questions , data , facts , experiences and anecdotes .
Application
I used a story to prepare the different audiences before having a strategy and project priorities workshop . The story included what are the origins of the digital era , what is the main challenge which is related to culture and not to technology ; what has happened in our industry and in our company ; what are possible strategies to follow ; what is the dilemma of exploitation vs exploration , where I included the story of Nasa and Space X , I used a video with an interview with Elon Musk and the NASA director , as well as a video with all the iterations and failures that SpaceX did , to show the experiment , fail fast and learn culture . The story also included online demos of what our competitors have done in the digital arena . Finally , I included facts and data of an ethnography research of our customers including a video of one of them . I presented the story in individual conversations with the top management in order to let them learn the topic at their own pace , and to have the opportunity to observe their individual reactions .
Insight
As I was presenting the story , the CEO and the C - Suite were showing a good level of interest in the topic , they were complementing the story with anecdotes of their own . I observed that they were making the story of their own , and I anticipate that they will start making comments to other directors in different forums , which will be very valuable to generate interest in their direct reports .
Approach
I decided to tell the story in individual conversations , before having the first group meeting . It was hard to find the time in their agendas and it took more time than having all of them in the same session at the same time . However , this approach let me observe their individual reactions , as well as their individual interests and concerns . I will start replicating this practice the use it in more projects .
| EMAIL:
ID_NUM:
NAME_STUDENT: Joan Gordo
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Joan Gordo
Challenge
I am responsible for the digital strategy at a building materials company , which is an 072 years old company and has a very traditional culture . It is a quite successful company , so is hard to convince the management to try new strategies . The challenge is to start our digital transformation journey and becoming a customer - centric company .
Selection
I decided to use the Storytelling tool to have conversations with the CEO , the C - Suite and the directors of the company . Within a change management strategy , storytelling is a great way to generate awareness , desire and knowledge . It is key to identify the different audiences , their individual interests and concerns , in order to design a story that attracts their attention and foster their curiosity to learn more . The story should include interesting questions , data , facts , experiences and anecdotes .
Application
I used a story to prepare the different audiences before having a strategy and project priorities workshop . The story included what are the origins of the digital era , what is the main challenge which is related to culture and not to technology ; what has happened in our industry and in our company ; what are possible strategies to follow ; what is the dilemma of exploitation vs exploration , where I included the story of Nasa and Space X , I used a video with an interview with Elon Musk and the NASA director , as well as a video with all the iterations and failures that SpaceX did , to show the experiment , fail fast and learn culture . The story also included online demos of what our competitors have done in the digital arena . Finally , I included facts and data of an ethnography research of our customers including a video of one of them . I presented the story in individual conversations with the top management in order to let them learn the topic at their own pace , and to have the opportunity to observe their individual reactions .
Insight
As I was presenting the story , the CEO and the C - Suite were showing a good level of interest in the topic , they were complementing the story with anecdotes of their own . I observed that they were making the story of their own , and I anticipate that they will start making comments to other directors in different forums , which will be very valuable to generate interest in their direct reports .
Approach
I decided to tell the story in individual conversations , before having the first group meeting . It was hard to find the time in their agendas and it took more time than having all of them in the same session at the same time . However , this approach let me observe their individual reactions , as well as their individual interests and concerns . I will start replicating this practice the use it in more projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Joan Gordo"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10777 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a Change Management specialist at a consultancy firm . My role is to manage change in different kinds of projects , as system implementations , business transformation , process change , among others . I work for all industries , from consumer goods to hospitals .
The most interesting part of my job is to analyse the impacts of the change in people , processes , tecnologies and the organization . When I do it , I understand that the impacts are different for some groups of people ; some are more impacted , some are less impacted by the change . I call each group of people audience .
Every change brings uncertainty to impacted people . Even if this change is intended to produce positive results , it causes anxiety as it takes people off their confort zone . People may fear to loose control , may be afraid to have less importance in the future state , may be concerned that they will not know what to do in their daily activities or may feel that they are loosing something important , even if they do n't know what .
A way to minimize anxiety and resistance to change is to understand people feelings and communicate clearly the steps of change , its impacts , benefits and what is in it for everyone .
Selection
I selected storytelling as a design thinking tool that could help me in the change process .
Storytelling is a technique that allows us to transmit a message in an entertaining and accessible way , using examples and translating ideas into simple facts that our audience can capture and understand , and may reproduce to other people .
The reason why I have chosen it is because I use several communication tools along the change process and I have read several cases where storytelling had brought success to improve commitment of stakeholders .
Application
I decided to apply storytelling in a system implementation that would impact the work of all people in a hospital . The complexity of the change is that every audience is impacted in a different way , so I needed to engage with every audience , with different needs , expectations and concerns .
To create compelling stories , I identified some allies , at least one for each audience . I explained to them the benefits of the system implementation and we did some simulation of the future state so they could feel how it would work and impact them .
I asked them to tell me how the system could improve their work and some activities that would be easier for them thanks to the system . They brought some real life examples that only impacted audience
could raise . Togheter we transformed this into stories .
I chose to use those stories in some short videos and written communication materials , like intranet and project magazines . I also decided to use my allies to tell the stories , to leverage empathy throught the identification process .
Insight
The results were awsome . Not only people felt closer to the project as they felt more confortable to ask questions about future state . We did not have answers to all questions , but we were transparent about it and we committed to come back with answers as soon as we had them .
Approach
Next time I will mobilize an ally network from the beggining and I will select more than one people from each impacted audience so they can exchange examples and anticipate other questions that may appear along the change process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a Change Management specialist at a consultancy firm . My role is to manage change in different kinds of projects , as system implementations , business transformation , process change , among others . I work for all industries , from consumer goods to hospitals .
The most interesting part of my job is to analyse the impacts of the change in people , processes , tecnologies and the organization . When I do it , I understand that the impacts are different for some groups of people ; some are more impacted , some are less impacted by the change . I call each group of people audience .
Every change brings uncertainty to impacted people . Even if this change is intended to produce positive results , it causes anxiety as it takes people off their confort zone . People may fear to loose control , may be afraid to have less importance in the future state , may be concerned that they will not know what to do in their daily activities or may feel that they are loosing something important , even if they do n't know what .
A way to minimize anxiety and resistance to change is to understand people feelings and communicate clearly the steps of change , its impacts , benefits and what is in it for everyone .
Selection
I selected storytelling as a design thinking tool that could help me in the change process .
Storytelling is a technique that allows us to transmit a message in an entertaining and accessible way , using examples and translating ideas into simple facts that our audience can capture and understand , and may reproduce to other people .
The reason why I have chosen it is because I use several communication tools along the change process and I have read several cases where storytelling had brought success to improve commitment of stakeholders .
Application
I decided to apply storytelling in a system implementation that would impact the work of all people in a hospital . The complexity of the change is that every audience is impacted in a different way , so I needed to engage with every audience , with different needs , expectations and concerns .
To create compelling stories , I identified some allies , at least one for each audience . I explained to them the benefits of the system implementation and we did some simulation of the future state so they could feel how it would work and impact them .
I asked them to tell me how the system could improve their work and some activities that would be easier for them thanks to the system . They brought some real life examples that only impacted audience
could raise . Togheter we transformed this into stories .
I chose to use those stories in some short videos and written communication materials , like intranet and project magazines . I also decided to use my allies to tell the stories , to leverage empathy throught the identification process .
Insight
The results were awsome . Not only people felt closer to the project as they felt more confortable to ask questions about future state . We did not have answers to all questions , but we were transparent about it and we committed to come back with answers as soon as we had them .
Approach
Next time I will mobilize an ally network from the beggining and I will select more than one people from each impacted audience so they can exchange examples and anticipate other questions that may appear along the change process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19169 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DesignThinking is aniterative process inwhichwe seek to understand the user , challenge assumptions , and redefine problems inanattempt to identify alternative strategies and solutions that might not be instantly apparent withourinitial level of understanding . At the same time , DesignThinking provides a solution - based approachto solving problems . It is a way of thinking and working as well as a collectionof hands - onmethods .
DesignThinking revolves around a deep interest indeveloping anunderstanding of the people forwhom we ’re designing the products orservices . It helps us observe and develop empathy withthe target user . DesignThinking helps us inthe process of questioning : questioning the problem , questioning the assumptions , and questioning the implications .
DesignThinking ’s Phases
There are many variants of the DesignThinking process inuse today , and they have from three to sevenphases , stages , ormodes . However , all variants of DesignThinking are very similar . All variants of DesignThinking embody the same principles , whichwere first described by Nobel Prize laureate Herbert SimoninThe Sciences of the Artificial in1969 . Here , we will focus onthe five - phase model proposed by the Hasso - PlattnerInstitute of Designat Stanford , whichis also knownas d.school . We ’ve chosend.school ’s approachbecause they ’re at the forefront of applying and teaching DesignThinking . The five phases of DesignThinking , according to d.school , are as follows :
Empathise – withyourusers
Define – yourusers ’ needs , theirproblem , and yourinsights
Ideate – by challenging assumptions and creating ideas forinnovative solutions
Prototype – to start creating solutions
Test – solutions
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DesignThinking is aniterative process inwhichwe seek to understand the user , challenge assumptions , and redefine problems inanattempt to identify alternative strategies and solutions that might not be instantly apparent withourinitial level of understanding . At the same time , DesignThinking provides a solution - based approachto solving problems . It is a way of thinking and working as well as a collectionof hands - onmethods .
DesignThinking revolves around a deep interest indeveloping anunderstanding of the people forwhom we ’re designing the products orservices . It helps us observe and develop empathy withthe target user . DesignThinking helps us inthe process of questioning : questioning the problem , questioning the assumptions , and questioning the implications .
DesignThinking ’s Phases
There are many variants of the DesignThinking process inuse today , and they have from three to sevenphases , stages , ormodes . However , all variants of DesignThinking are very similar . All variants of DesignThinking embody the same principles , whichwere first described by Nobel Prize laureate Herbert SimoninThe Sciences of the Artificial in1969 . Here , we will focus onthe five - phase model proposed by the Hasso - PlattnerInstitute of Designat Stanford , whichis also knownas d.school . We ’ve chosend.school ’s approachbecause they ’re at the forefront of applying and teaching DesignThinking . The five phases of DesignThinking , according to d.school , are as follows :
Empathise – withyourusers
Define – yourusers ’ needs , theirproblem , and yourinsights
Ideate – by challenging assumptions and creating ideas forinnovative solutions
Prototype – to start creating solutions
Test – solutions
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21457 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using the Learning Launch tool and the help of the customers to get insights for a e - commerce
The challenge
I work at a beauty e - commerce site as a designer and the team have the task to increase the sales to keep the company running good and profitable in the expected ways the directos where planning .
We sell beauty products , only that . It`s not something that people ( in this case , most women ) need to survive and it isn`t something people are willing to buy every weekend . So , how could we sell more of those expensive products to the customers ?
We talked after the briefing and we agreed that we could`t make people desire to buy more , it could`t be done , we can`t change people behavior . But , maybe we could make the site easier so our customers could buy faster , and maybe this way they would buy more .
So for that task I review every screen of the system to see where we have room to improve . I also looked and test other e - commerce sites to see how the navigation and the cart goes , learning what is good and what is bad for our users .
The tools
After that study on my own I bring some hypothesis of why people are n’t buying more from us :
1 - people did n’t understand of get confused somewhere in the cart , and don`t buy ; 2 - people are n’t find the products they want on the site , and because of that did n’t buy anything ; 3 - people simple find the product for a lower price somewhere .
Having these hypothesis I decided to use the Learning Launch tool that we learn in the module 4 of the course , because it could bring me to the true by confirm or dis- confirm my assumptions . Either way I would have evolved at this matter ate the end of the process by the learning : if one of my hypothesis was true I would know where to work to solve the matter , and if all was false I still have time to think and try something else .
The Application
So for the first step I create some very simple prototype of the site change some information of how we present the products and making a new navigation at the cart screen to be simpler and fast . I also write some questions to get to know how people use and thinking about our site and how they use it . Some of the questions were generic , just to get to know the person and her habits , but some of then were specific to test my hypothesis , like :
- What other sites did you you use to buy online ? Which one is easy to buy ? Why ? How about ours ? What we should improve ? - What do you do when you don`t find the product on ours website ? - What do you do to pay less in your shop ? How important save money is to you ?
After that part done I invite 5 customers that frequently buy from us and 5 customers that bought only once in the last year , since Jakob Nielsen recommend that we uses 5 people to do usability tests to get a satisfactory status ( https://www.nngroup.com/ articles / why - you - only - need - to - test - with-5 - users/ ) and we want to test it fast . If the result was n’t conclusive enough we could get more participants .
Finally we invite each participant to the office separately , we talked to them , understand how they live , what they usually buy , how they buy , why and when . We also show the prototype and get the feedback , some of them were happily to show us the other sites and what features they like most in each one .
The Insights
At the end of the interviews , I analyzed the results and come back to my hypothesis and the new status was :
1 - people did n’t understand of get confused somewhere in the cart , and don`t buy ; Result : they do understand but it can be improved , the prototype was pretty positive for everyone . We should implement that .
2 - people are n’t find the products they want on the site , and because of that did n’t buy anything ; Result : they do found the products , no problem here . And when the product is n’t available they know we can send an e - mail when it arrives at the site .
3 - people simple find the product for a lower price somewhere . Result : they do search for a better price , but we are one of the most favorite places to buy because we delivery very fast . And it is also important .
The tool worked for my hypothesis , but something else shows up naturally after we talked to our customers : almost everyone said spontaneous to us that special offers in special days , like valentines , christmas , and other dates is when they looked more beauty products . They also liked when we have some special offers in ordinary days , and even when they are n’t searching anything on those days there is always a friend that talked about it .
So now , with the help of our customers we have a new response :
- To make more profit , we should`t focus on selling more to each customer . We must sell more ofter to them , using every holiday possible and creating new offer days .
The Approach
After all that we still talking to the marketing team to figure out how can we work that new insight our customers give to us , but the learning launch tool combined with our
interview where great to give us a clear way to walk .
I liked the idea of test hypothesis as soon as possible , it gives us more room to fail fast and learn soon . It was also extremely important the participation of the customers , I`m sure we could`t see this path as easy as it was showed to us without them .
I`m certainly will use it more in other problems , because I find it perfect to test some interaction , some part ou some process on websites . It`s easy and simple to use and it brings us a great insight .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using the Learning Launch tool and the help of the customers to get insights for a e - commerce
The challenge
I work at a beauty e - commerce site as a designer and the team have the task to increase the sales to keep the company running good and profitable in the expected ways the directos where planning .
We sell beauty products , only that . It`s not something that people ( in this case , most women ) need to survive and it isn`t something people are willing to buy every weekend . So , how could we sell more of those expensive products to the customers ?
We talked after the briefing and we agreed that we could`t make people desire to buy more , it could`t be done , we can`t change people behavior . But , maybe we could make the site easier so our customers could buy faster , and maybe this way they would buy more .
So for that task I review every screen of the system to see where we have room to improve . I also looked and test other e - commerce sites to see how the navigation and the cart goes , learning what is good and what is bad for our users .
The tools
After that study on my own I bring some hypothesis of why people are n’t buying more from us :
1 - people did n’t understand of get confused somewhere in the cart , and don`t buy ; 2 - people are n’t find the products they want on the site , and because of that did n’t buy anything ; 3 - people simple find the product for a lower price somewhere .
Having these hypothesis I decided to use the Learning Launch tool that we learn in the module 4 of the course , because it could bring me to the true by confirm or dis- confirm my assumptions . Either way I would have evolved at this matter ate the end of the process by the learning : if one of my hypothesis was true I would know where to work to solve the matter , and if all was false I still have time to think and try something else .
The Application
So for the first step I create some very simple prototype of the site change some information of how we present the products and making a new navigation at the cart screen to be simpler and fast . I also write some questions to get to know how people use and thinking about our site and how they use it . Some of the questions were generic , just to get to know the person and her habits , but some of then were specific to test my hypothesis , like :
- What other sites did you you use to buy online ? Which one is easy to buy ? Why ? How about ours ? What we should improve ? - What do you do when you don`t find the product on ours website ? - What do you do to pay less in your shop ? How important save money is to you ?
After that part done I invite 5 customers that frequently buy from us and 5 customers that bought only once in the last year , since Jakob Nielsen recommend that we uses 5 people to do usability tests to get a satisfactory status ( https://www.nngroup.com/ articles / why - you - only - need - to - test - with-5 - users/ ) and we want to test it fast . If the result was n’t conclusive enough we could get more participants .
Finally we invite each participant to the office separately , we talked to them , understand how they live , what they usually buy , how they buy , why and when . We also show the prototype and get the feedback , some of them were happily to show us the other sites and what features they like most in each one .
The Insights
At the end of the interviews , I analyzed the results and come back to my hypothesis and the new status was :
1 - people did n’t understand of get confused somewhere in the cart , and don`t buy ; Result : they do understand but it can be improved , the prototype was pretty positive for everyone . We should implement that .
2 - people are n’t find the products they want on the site , and because of that did n’t buy anything ; Result : they do found the products , no problem here . And when the product is n’t available they know we can send an e - mail when it arrives at the site .
3 - people simple find the product for a lower price somewhere . Result : they do search for a better price , but we are one of the most favorite places to buy because we delivery very fast . And it is also important .
The tool worked for my hypothesis , but something else shows up naturally after we talked to our customers : almost everyone said spontaneous to us that special offers in special days , like valentines , christmas , and other dates is when they looked more beauty products . They also liked when we have some special offers in ordinary days , and even when they are n’t searching anything on those days there is always a friend that talked about it .
So now , with the help of our customers we have a new response :
- To make more profit , we should`t focus on selling more to each customer . We must sell more ofter to them , using every holiday possible and creating new offer days .
The Approach
After all that we still talking to the marketing team to figure out how can we work that new insight our customers give to us , but the learning launch tool combined with our
interview where great to give us a clear way to walk .
I liked the idea of test hypothesis as soon as possible , it gives us more room to fail fast and learn soon . It was also extremely important the participation of the customers , I`m sure we could`t see this path as easy as it was showed to us without them .
I`m certainly will use it more in other problems , because I find it perfect to test some interaction , some part ou some process on websites . It`s easy and simple to use and it brings us a great insight .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11789 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Sorry in advance if you encounter any mistake , English is not my primary language
Challenge
I am member of my organization ’s IT department as business analyst and we had a recent challenge on improving a specific content platform used to launch websites to increase speed when there is a new product or information available . There was also a problem attached to the challenge where we had a low amount of information about our internal customers , final users of the platform
Selection
For my selection I used visualization . Using this tool was great because as part of our problem we had to imagine what our platform and our customers looked like for us . We had to work on the concept of something that does not exist yet and define a bigger picture for our platform architecture
Application
We had a round of virtual meetings ( due to COVID 19 ) where we used pictures and images trying to represent our internal customers using the platform . How they would feel using the tool ? How our customers look like ? Is there any cultural / diversity aspect they have ?
After that we had a sort of whiteboard where we started using mind mapping techniques and worked on the platform concept .
Insight
Seeing both internal customers , and the platform architecture concept made us realize that we had an incredible GAP on the functionality that we wanted to give . By applying visualization , several key members of the team realized our internal customers are also team members and we need to take care of their requirements with a customer - centricity mindset . This exercise made us realize how far we where to start with other steps of design thinking steps such as “ What wows ” and prototyping .
Approach
Before launching or even starting to develop the new content platform , we had to go back and iterate a few times on the prototype making a few learning launches until we were confident enough with the data about our internal customers and their requirements .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sorry in advance if you encounter any mistake , English is not my primary language
Challenge
I am member of my organization ’s IT department as business analyst and we had a recent challenge on improving a specific content platform used to launch websites to increase speed when there is a new product or information available . There was also a problem attached to the challenge where we had a low amount of information about our internal customers , final users of the platform
Selection
For my selection I used visualization . Using this tool was great because as part of our problem we had to imagine what our platform and our customers looked like for us . We had to work on the concept of something that does not exist yet and define a bigger picture for our platform architecture
Application
We had a round of virtual meetings ( due to COVID 19 ) where we used pictures and images trying to represent our internal customers using the platform . How they would feel using the tool ? How our customers look like ? Is there any cultural / diversity aspect they have ?
After that we had a sort of whiteboard where we started using mind mapping techniques and worked on the platform concept .
Insight
Seeing both internal customers , and the platform architecture concept made us realize that we had an incredible GAP on the functionality that we wanted to give . By applying visualization , several key members of the team realized our internal customers are also team members and we need to take care of their requirements with a customer - centricity mindset . This exercise made us realize how far we where to start with other steps of design thinking steps such as “ What wows ” and prototyping .
Approach
Before launching or even starting to develop the new content platform , we had to go back and iterate a few times on the prototype making a few learning launches until we were confident enough with the data about our internal customers and their requirements .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19058 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualisation
Challenge : Well , coming from a Military background , my dad keeps getting transferred every few years . Well , we had this wonderful opportunity for my dad to bring his family along with him everywhere . Till High School , I have changed around 13 Schools , which is extremely lot compared to city kids in my college who have been studying one school since their childhood .
Selection : Well , all these school changing has lead me to a road where I do n’t remember my childhood peers , nor have cherished the memories . I fail in making trusteed friends in college as people now each other since childhood . Selection : Well , I have chosen the tool “ Visualisation ” , because the experience that I have gone through is not a degraded thing to worry rather its an outstanding opportunity to learn and reflect my life on to others . I only have to visualise it and cherish the childhood that I have been given by God
Application : Well , visualising my problem , its not “ actually ” a problem , in fact it was gift ! Changing these many schools across the country , I have learned something that others can only dream of . That is experience . I have a lot of experience how people change from place to place with time . Some places , the people have a different culture that they expect others to follow . Well , I can live entirely anywhere in the country because of how to got adjusted to all sots of cuisines . I can implement the accents and the different languages , what ’s the body language of the people in certain places .
Insight : Well , visualising all these , I think that have the best gift that one can get in his childhood . I have experienced and lived with so many cultures with their foods , songs , languages etc etc that Its a lot easy for me to travel and live anywhere with ease . This is something that a Travel entrust like me strongly requires . This visualisation has completely changed my aspect of looking at life .
Approach : Well , coming to college where people from around the world come together under one roof , its a wonderful opportunity , as I am able to mingle with everyone with respect to languages and culture , because I am well known to all these things since childhood . This course has helped me to visualise my problems and to find the best and the good in it rather to let everything down and not living to live happily .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualisation
Challenge : Well , coming from a Military background , my dad keeps getting transferred every few years . Well , we had this wonderful opportunity for my dad to bring his family along with him everywhere . Till High School , I have changed around 13 Schools , which is extremely lot compared to city kids in my college who have been studying one school since their childhood .
Selection : Well , all these school changing has lead me to a road where I do n’t remember my childhood peers , nor have cherished the memories . I fail in making trusteed friends in college as people now each other since childhood . Selection : Well , I have chosen the tool “ Visualisation ” , because the experience that I have gone through is not a degraded thing to worry rather its an outstanding opportunity to learn and reflect my life on to others . I only have to visualise it and cherish the childhood that I have been given by God
Application : Well , visualising my problem , its not “ actually ” a problem , in fact it was gift ! Changing these many schools across the country , I have learned something that others can only dream of . That is experience . I have a lot of experience how people change from place to place with time . Some places , the people have a different culture that they expect others to follow . Well , I can live entirely anywhere in the country because of how to got adjusted to all sots of cuisines . I can implement the accents and the different languages , what ’s the body language of the people in certain places .
Insight : Well , visualising all these , I think that have the best gift that one can get in his childhood . I have experienced and lived with so many cultures with their foods , songs , languages etc etc that Its a lot easy for me to travel and live anywhere with ease . This is something that a Travel entrust like me strongly requires . This visualisation has completely changed my aspect of looking at life .
Approach : Well , coming to college where people from around the world come together under one roof , its a wonderful opportunity , as I am able to mingle with everyone with respect to languages and culture , because I am well known to all these things since childhood . This course has helped me to visualise my problems and to find the best and the good in it rather to let everything down and not living to live happily .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
We are a soft skill consulting firm that is trying to grow vertically ; our current market is made up of manufacturing Industry , Medium and Small companies that are in need of implementation of soft skills training . Due to the Covid outbreak we lost 95 % of our sales and the projected sales also became uncertain . We believe that our current product proposal was the main reason that our sales dropped dramatically and we are looking to diversify our product .
Selection
We implemented a learning launch tool because it gave us an opportunity to create a product that´s carefully designed and launch , this would allow us to test the key underlying value of our newly design product and give us potential growth .
Application
After going through several design thinking stages , we came to the conclusion that our current product was one dimensional , for example our quoting was based on hours , thus limiting the potential continuation of a project so we launched programs instead of training .
Insight
Once a client decided that they were going to purchase one of our products it was limited to the hours that were bought , example : ( Time Administration Training 12hrs ) . If we implement a change in prospective of what we are able to sell , we can prolong our relationship with our existing clients , example :( Time Administration Program ) thus converting our predict to consulting . This way we can grow vertically and maintain a prolonged relationship with our clients .
Approach
The learning launch tool gave us a quick response to an internal need although through the process we implemented other tools , I would like to implement more market research to pinpoint the clients need , after all to launch a new product is based on our experience and assumption , in the future I would like to have more insight form a client ’s perspective and need .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
We are a soft skill consulting firm that is trying to grow vertically ; our current market is made up of manufacturing Industry , Medium and Small companies that are in need of implementation of soft skills training . Due to the Covid outbreak we lost 95 % of our sales and the projected sales also became uncertain . We believe that our current product proposal was the main reason that our sales dropped dramatically and we are looking to diversify our product .
Selection
We implemented a learning launch tool because it gave us an opportunity to create a product that´s carefully designed and launch , this would allow us to test the key underlying value of our newly design product and give us potential growth .
Application
After going through several design thinking stages , we came to the conclusion that our current product was one dimensional , for example our quoting was based on hours , thus limiting the potential continuation of a project so we launched programs instead of training .
Insight
Once a client decided that they were going to purchase one of our products it was limited to the hours that were bought , example : ( Time Administration Training 12hrs ) . If we implement a change in prospective of what we are able to sell , we can prolong our relationship with our existing clients , example :( Time Administration Program ) thus converting our predict to consulting . This way we can grow vertically and maintain a prolonged relationship with our clients .
Approach
The learning launch tool gave us a quick response to an internal need although through the process we implemented other tools , I would like to implement more market research to pinpoint the clients need , after all to launch a new product is based on our experience and assumption , in the future I would like to have more insight form a client ’s perspective and need .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15361 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I ’m a member from customer experience department for an organization who is into jewellery retail and there was a major challenge with our department on absolute number of buyers declining this year over last year . With the current pandemic scenario the marketing spends were very limited and the challenge in front was to double the buyers and make a 100 % buyer recovery over last year . Stores were only allowed to do tele calling / Tele marketing activities and no in store celebration / customer connect activity is allowed to bring in walkin . Incentives of the sales person is linked to the buyers and there by the employees were demotivated . The challenge was to bring in customers and motivate the employees simultaneously
Selection
We have selected mind mapping tool for this process to understand in detail from the customers on the frequency of their jewellery buying and on what occasion do they buy jewellery also why do that choose that particular occasion over others and if given an opportunity which occasion would they choose to buy every year and what could motivate them for buying every year on that occasion . And similar process for the store employees were made to understand what motivates them , what kind of customers are they confident about in terms of sure buyer conversion .
Application
In our first Discussion about the challenge with the team we found that both customers and the employees needs to be motivated and delighted simultaneously and the review of buyers need to happen weekly once at least to bring rigour in the store team , We have conducted ethnography from few set of customers with varied purchasing frequency
Date / Time
What is the frequency in
which you buy a
Jewellery
On what occasion /
reason
do you buy a Jewellery
Why do you choose this
occasion/ Reason
over
others
If given a opportunity what is the occasion you would like to buy
every year
What will motivate you to buy jewellery
ever year
24/06/2021 once in 2 years Spouse Birthday
I feel so
special on this day Anniversary
Newer Designs ,
Attractive discounts
24/06/2021 Once in 3 years Anniversary
Memorable and
would
love to cherish this
day Anniversary
Buy jewellery through
payment in installments
24/06/2021 once in 2 years Anniversary
Spouse will love the
surprise on our memorable day Christmas
High Discounts even for a small value product
24/06/2021 once in 3 years Birthday , Anniversary
Make Him Feel Special On his
Birthday Birthday Clubbing of two Offers
Also when we conducted similar Mind Mapping analysis with the store employees to understand on the confidence levels and the motivation on what will make them easily sell products to a customer and what will boost their enthusiasm .
Date / Time
How many customers
do they
attend in a
day
When do they feel that they can
easily convert the customer
If given a opportunity
what is the occasion They would like to buy
every year
What motivates them to double their efforts in the given scenario
24/06/2021 4
When the customer has
any occasion in their family My Parents Anniversary A Sale Commission
24/06/2021 3
Customers having any scheme enrolled with us My Wife Birthday Incentivising for every sale
24/06/2021 2
When we give promotional
offers to our customers For my Daughter on her birthday
Giving payment option in installment for customers
24/06/2021 5
When is customer is
having a birthday or anniversary For my Wife Birthday
Additional Discount for Occasion Buyers
25/06/2021 4
When there is uniqueness in design or a colelction is
launched For my mom every christmas
A Recognition if achieved highest number
25/06/2021
No specific time
frame Investment
To Accumulate
Wealth
and Easy Liquidity Anniversary
Offers and Loyalty Points together if given then it
will motivate
25/06/2021 Once in 3 years Save for my Child
For My Daughter 's
Wedding My Daughter 's Birthday
Paying small amount for 10 - 12 Months will make it reduce my lumpsum
burden
25/06/2021 once in 2 years Anniversary
My Wife Demands for jewellery on our
anniversary Anniversary
Attractive and exclusive
Anniversary Discount
25/06/2021 once in 2 years Birthday
I buy myself on my birthday to pamper
myself Birthday
Keeping me posted
regularly on the latest
trend
25/06/2021 once in 2 years
Chiara Watson
( Auspicious day to Buy
Gold )
I Belive in this auspicious Day Birthday
Home Delivery
on this special Day
25/06/2021 once in 2 years
Dhanteras
( Auspicious day to Buy
Gold )
Family Tradition to
buy gold on this particular day Anniversary
Prebooking of Gold
when it is at lower rate
for this special day
25/06/2021 3 Birthday / Anniversary Customers For Every Akshata thrithya
Highlighting of my Name in the Team by a senior member
25/06/2021 2
My regular buyers who will ask for me when they wanted to do
shopping For every dhanteras I will make a purchase
Holiday Package for highest target Achiever
25/06/2021 4
Customers having an occasion to
celebrate
For My birthday would like to buy every year
Dinner Voucehers at 5 star resort
After collecting this data this was put on to the team and made them to write what is their first thought on seeing this . Which has been come out in 5 categories
Insights
while doing an in detailed analysis it was identified that birthday / anniversary is one occasion where most of the customers preferred to buy if given an opportunity . Also they had issues in paying lump some in a single payment . Also they felt if they were allowed to make payment on instalment for a product then it will be easier to buy considering the economic factors .
While the Employees felt that it would be easier for converting occasion based Buyers it came out very clear that there needs a training for employees on communicating the current benefits also on how to make it louder for our customers on the benefits . It was also analysed that customers needed a monthly payment scheme for an easier buying option
Employees needed cash incentives to motivate them to push themselves for a higher target
Approach
We Posted this on the cafeteria at regional office and made employees to tag one word for each of these motivation remark . When we collated the same we identified “ INCENTIVES ” , ” MONTHLY PAYMENT ” BIRTHDAY & ANNIVESARY ” as the core understanding
We started looking out of the scheme enrolled customers who has birthday or anniversary on that particular month , Also we had created a contest for employees who has the highest conversion on birthday or anniversary . They were given a cash incentive of Rs 50 per buyer conversion on the birthday and anniversary customers .
And it was decided to publish a weekly winner / Monthly Winner and TOP sales person recognition to build a rigour on daily basis , It was also supported by highlighting them every day on where do they stand against their targets .
We also trained our team to communicate the best possible offers for these customers eg : how a loyalty point earning could translate to additional offers or benefits for the customers . Meeting the all the three factors together we decided to experiment in one particular set of stores for a week
To our surprise in those set of stores the birthday anniversary buyer recovery touched 100 % . Same has been rolled out in the entire region where an average birthday anniversary buyers would be around 2200 , with this technique it was achieved to 4800 Buyers
This tool also gave us an insight to look at the problem in a 360 degree approach and sharing and mapping the minds of both internal and external customers .
| EMAIL:
ID_NUM:
NAME_STUDENT: Chiara Watson
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I ’m a member from customer experience department for an organization who is into jewellery retail and there was a major challenge with our department on absolute number of buyers declining this year over last year . With the current pandemic scenario the marketing spends were very limited and the challenge in front was to double the buyers and make a 100 % buyer recovery over last year . Stores were only allowed to do tele calling / Tele marketing activities and no in store celebration / customer connect activity is allowed to bring in walkin . Incentives of the sales person is linked to the buyers and there by the employees were demotivated . The challenge was to bring in customers and motivate the employees simultaneously
Selection
We have selected mind mapping tool for this process to understand in detail from the customers on the frequency of their jewellery buying and on what occasion do they buy jewellery also why do that choose that particular occasion over others and if given an opportunity which occasion would they choose to buy every year and what could motivate them for buying every year on that occasion . And similar process for the store employees were made to understand what motivates them , what kind of customers are they confident about in terms of sure buyer conversion .
Application
In our first Discussion about the challenge with the team we found that both customers and the employees needs to be motivated and delighted simultaneously and the review of buyers need to happen weekly once at least to bring rigour in the store team , We have conducted ethnography from few set of customers with varied purchasing frequency
Date / Time
What is the frequency in
which you buy a
Jewellery
On what occasion /
reason
do you buy a Jewellery
Why do you choose this
occasion/ Reason
over
others
If given a opportunity what is the occasion you would like to buy
every year
What will motivate you to buy jewellery
ever year
24/06/2021 once in 2 years Spouse Birthday
I feel so
special on this day Anniversary
Newer Designs ,
Attractive discounts
24/06/2021 Once in 3 years Anniversary
Memorable and
would
love to cherish this
day Anniversary
Buy jewellery through
payment in installments
24/06/2021 once in 2 years Anniversary
Spouse will love the
surprise on our memorable day Christmas
High Discounts even for a small value product
24/06/2021 once in 3 years Birthday , Anniversary
Make Him Feel Special On his
Birthday Birthday Clubbing of two Offers
Also when we conducted similar Mind Mapping analysis with the store employees to understand on the confidence levels and the motivation on what will make them easily sell products to a customer and what will boost their enthusiasm .
Date / Time
How many customers
do they
attend in a
day
When do they feel that they can
easily convert the customer
If given a opportunity
what is the occasion They would like to buy
every year
What motivates them to double their efforts in the given scenario
24/06/2021 4
When the customer has
any occasion in their family My Parents Anniversary A Sale Commission
24/06/2021 3
Customers having any scheme enrolled with us My Wife Birthday Incentivising for every sale
24/06/2021 2
When we give promotional
offers to our customers For my Daughter on her birthday
Giving payment option in installment for customers
24/06/2021 5
When is customer is
having a birthday or anniversary For my Wife Birthday
Additional Discount for Occasion Buyers
25/06/2021 4
When there is uniqueness in design or a colelction is
launched For my mom every christmas
A Recognition if achieved highest number
25/06/2021
No specific time
frame Investment
To Accumulate
Wealth
and Easy Liquidity Anniversary
Offers and Loyalty Points together if given then it
will motivate
25/06/2021 Once in 3 years Save for my Child
For My Daughter 's
Wedding My Daughter 's Birthday
Paying small amount for 10 - 12 Months will make it reduce my lumpsum
burden
25/06/2021 once in 2 years Anniversary
My Wife Demands for jewellery on our
anniversary Anniversary
Attractive and exclusive
Anniversary Discount
25/06/2021 once in 2 years Birthday
I buy myself on my birthday to pamper
myself Birthday
Keeping me posted
regularly on the latest
trend
25/06/2021 once in 2 years
Chiara Watson
( Auspicious day to Buy
Gold )
I Belive in this auspicious Day Birthday
Home Delivery
on this special Day
25/06/2021 once in 2 years
Dhanteras
( Auspicious day to Buy
Gold )
Family Tradition to
buy gold on this particular day Anniversary
Prebooking of Gold
when it is at lower rate
for this special day
25/06/2021 3 Birthday / Anniversary Customers For Every Akshata thrithya
Highlighting of my Name in the Team by a senior member
25/06/2021 2
My regular buyers who will ask for me when they wanted to do
shopping For every dhanteras I will make a purchase
Holiday Package for highest target Achiever
25/06/2021 4
Customers having an occasion to
celebrate
For My birthday would like to buy every year
Dinner Voucehers at 5 star resort
After collecting this data this was put on to the team and made them to write what is their first thought on seeing this . Which has been come out in 5 categories
Insights
while doing an in detailed analysis it was identified that birthday / anniversary is one occasion where most of the customers preferred to buy if given an opportunity . Also they had issues in paying lump some in a single payment . Also they felt if they were allowed to make payment on instalment for a product then it will be easier to buy considering the economic factors .
While the Employees felt that it would be easier for converting occasion based Buyers it came out very clear that there needs a training for employees on communicating the current benefits also on how to make it louder for our customers on the benefits . It was also analysed that customers needed a monthly payment scheme for an easier buying option
Employees needed cash incentives to motivate them to push themselves for a higher target
Approach
We Posted this on the cafeteria at regional office and made employees to tag one word for each of these motivation remark . When we collated the same we identified “ INCENTIVES ” , ” MONTHLY PAYMENT ” BIRTHDAY & ANNIVESARY ” as the core understanding
We started looking out of the scheme enrolled customers who has birthday or anniversary on that particular month , Also we had created a contest for employees who has the highest conversion on birthday or anniversary . They were given a cash incentive of Rs 50 per buyer conversion on the birthday and anniversary customers .
And it was decided to publish a weekly winner / Monthly Winner and TOP sales person recognition to build a rigour on daily basis , It was also supported by highlighting them every day on where do they stand against their targets .
We also trained our team to communicate the best possible offers for these customers eg : how a loyalty point earning could translate to additional offers or benefits for the customers . Meeting the all the three factors together we decided to experiment in one particular set of stores for a week
To our surprise in those set of stores the birthday anniversary buyer recovery touched 100 % . Same has been rolled out in the entire region where an average birthday anniversary buyers would be around 2200 , with this technique it was achieved to 4800 Buyers
This tool also gave us an insight to look at the problem in a 360 degree approach and sharing and mapping the minds of both internal and external customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Chiara Watson"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5380 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Gabriele Khan - Design Thinking for Innovation final paper
Challenge I am in charge of the operations of a company that provides medical digital imaging solutions
to hospitals and clinics . These solutions comprise hardware such as servers , work stations ,
medical grade monitors , direct radiology and computer radiology digitizers among others .
The digitized imaging is then managed by a Picture Archiving and Communications System
that works together with a Radiology Information System , in charge of managing the imaging
department workflow . You probably got losted or bored halfway the previous paragraph or , if you read it all , are
wondering what does my company really do , what value it offers , and why would a hospital
need such solution . This is not any different to what many of our potential customers felt
every time we approached them to start a conversation . In other cases , the customer had an
idea of the solution but did not know exactly why he needed it , the scope of it and the many
advantages they could derive from it . There was and still is some confusion in our market
regarding the best way to implement these solutions , in part due to companies that focus on
selling technology more than on solving problem through it by designing tailor made
solutions . Selection We thought it was necessary to do something to educate our potential customers on the
advantages of implementing digital medical imaging solutions , the scope and scalability
nature of it and how it could help them solve their pain points and get results that were not
possible with their current analog processes , such as generating data and information for
decision making . We needed our customers informed and on board before moving toward a
proposal to close a deal . To do this we selected a storytelling approach , and decided to hire a marketing company to
produce an informative video of our solution . We thought that a video was a good tool to
illustrate and provide a good idea of all the components of our solution and how they worked
together to generated value , without needing to go too in depth with the technicalities
involved . Application Even if the production of the video happend before I took this course , I can relate to many
aspects mentioned in the interview to Sam Martinez from Mars , Inc. that were key in
producing a compelling and effective story for our customers . For instance , we decided not to do a video focused on the technology behind our solution
but on the impact it has on patients that went to a hospital to have an x - ray or other medical
imaging study , as we wanted to appeal to our audience ( hospital directors and heads of
imaging service ) by highlighting aspects of their everyday life that they could easily relate to ;
and so we created an animated character called “ Don Salvador ” , an elder that needed an
x - ray exam . Even if patients were our indirect customers , we decided that telling the story of
a day of a patient at a hospital was a good way to show want they went through when the
imaging service used analog technology ( long appointment deferrals , long waits to get the
Gabriele Khan - Design Thinking for Innovation final paper
exam done and the diagnosis ready , the need of repeating a study because the image was
not clear enough , and the use hazardous chemicals in the film developing process , among
others ) compared to using a digital technology . Therefore , the story took place in a hospital
that was using our solution and Salvador was telling the differences he perceived from this
experience as opposed to previous exams he had taken on hospitals with analog processes .
This was key as it allowed our audience to understand the “ why ” of implementing our
solutions as they had to deal with unsatisfied patients and radiologist everyday that suffered
the inefficiencies of the analog technology . Technology itself was present in the story but it was on the background and always tied to
the benefits it produced to the patient of the radiologists so it had meaning to the audience . To conclude , I think the video was a success as it engaged the audience by showing the
problems an old technology was creating to their own staff ( doctors and x - ray technicians ) ,
to their patients and the opportunity cost of not having digitized data to the hospital
administrators , and it made them realize and feel the needed to take action and solve those
problems . As André mentioned in his interview , the main character was a representation of a
big wicked problem every hospital was facing ( by not being able to provide good care of their
patients ) , we created a moment to reflect on it and presented a way to solve this challenge . Insights By producing this video we realized that there were people within our organization that was
not clear about the value we offered through our solutions . Even technical staff that did not
fully understand its benefits and the impact to our customers and patients , because they
were too specialized in certain parts of the solution ( i.e. software of hardware ,
implementation , training , etc ) . The video was shared internally with all areas and it helped
engage everyone with the business as it was clear that with every project we implemented
there were patients benefiting from it . It gave our business a good purpose to work for . As our staff got more engaged we realized that we had untapped potential and understood
that going forward we needed to share and make an effort to explain any new company
initiative even with staff that were not directly involved . Approach I am very satisfied with the results and insights we got during the production of the video and
when it was shared internally and with potential customers . The empathy towards our
customers is part of our company ’s culture and this was useful when writing the story of our
animated video as we knew their pain points very well . If I should tackle this challenge again
from the beginning I would choose the same storytelling approach and media . Still , even if
we feel we know our customers so well , I would involve them in the process of creating the
story . Many times we have shared the video with potential customers , they come out with
new pain points and aspects of their everyday life that are not included in our story and that
would have added great value to it .
| EMAIL:
ID_NUM:
NAME_STUDENT: Gabriele Khan, Gabriele Khan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Gabriele Khan - Design Thinking for Innovation final paper
Challenge I am in charge of the operations of a company that provides medical digital imaging solutions
to hospitals and clinics . These solutions comprise hardware such as servers , work stations ,
medical grade monitors , direct radiology and computer radiology digitizers among others .
The digitized imaging is then managed by a Picture Archiving and Communications System
that works together with a Radiology Information System , in charge of managing the imaging
department workflow . You probably got losted or bored halfway the previous paragraph or , if you read it all , are
wondering what does my company really do , what value it offers , and why would a hospital
need such solution . This is not any different to what many of our potential customers felt
every time we approached them to start a conversation . In other cases , the customer had an
idea of the solution but did not know exactly why he needed it , the scope of it and the many
advantages they could derive from it . There was and still is some confusion in our market
regarding the best way to implement these solutions , in part due to companies that focus on
selling technology more than on solving problem through it by designing tailor made
solutions . Selection We thought it was necessary to do something to educate our potential customers on the
advantages of implementing digital medical imaging solutions , the scope and scalability
nature of it and how it could help them solve their pain points and get results that were not
possible with their current analog processes , such as generating data and information for
decision making . We needed our customers informed and on board before moving toward a
proposal to close a deal . To do this we selected a storytelling approach , and decided to hire a marketing company to
produce an informative video of our solution . We thought that a video was a good tool to
illustrate and provide a good idea of all the components of our solution and how they worked
together to generated value , without needing to go too in depth with the technicalities
involved . Application Even if the production of the video happend before I took this course , I can relate to many
aspects mentioned in the interview to Sam Martinez from Mars , Inc. that were key in
producing a compelling and effective story for our customers . For instance , we decided not to do a video focused on the technology behind our solution
but on the impact it has on patients that went to a hospital to have an x - ray or other medical
imaging study , as we wanted to appeal to our audience ( hospital directors and heads of
imaging service ) by highlighting aspects of their everyday life that they could easily relate to ;
and so we created an animated character called “ Don Salvador ” , an elder that needed an
x - ray exam . Even if patients were our indirect customers , we decided that telling the story of
a day of a patient at a hospital was a good way to show want they went through when the
imaging service used analog technology ( long appointment deferrals , long waits to get the
Gabriele Khan - Design Thinking for Innovation final paper
exam done and the diagnosis ready , the need of repeating a study because the image was
not clear enough , and the use hazardous chemicals in the film developing process , among
others ) compared to using a digital technology . Therefore , the story took place in a hospital
that was using our solution and Salvador was telling the differences he perceived from this
experience as opposed to previous exams he had taken on hospitals with analog processes .
This was key as it allowed our audience to understand the “ why ” of implementing our
solutions as they had to deal with unsatisfied patients and radiologist everyday that suffered
the inefficiencies of the analog technology . Technology itself was present in the story but it was on the background and always tied to
the benefits it produced to the patient of the radiologists so it had meaning to the audience . To conclude , I think the video was a success as it engaged the audience by showing the
problems an old technology was creating to their own staff ( doctors and x - ray technicians ) ,
to their patients and the opportunity cost of not having digitized data to the hospital
administrators , and it made them realize and feel the needed to take action and solve those
problems . As André mentioned in his interview , the main character was a representation of a
big wicked problem every hospital was facing ( by not being able to provide good care of their
patients ) , we created a moment to reflect on it and presented a way to solve this challenge . Insights By producing this video we realized that there were people within our organization that was
not clear about the value we offered through our solutions . Even technical staff that did not
fully understand its benefits and the impact to our customers and patients , because they
were too specialized in certain parts of the solution ( i.e. software of hardware ,
implementation , training , etc ) . The video was shared internally with all areas and it helped
engage everyone with the business as it was clear that with every project we implemented
there were patients benefiting from it . It gave our business a good purpose to work for . As our staff got more engaged we realized that we had untapped potential and understood
that going forward we needed to share and make an effort to explain any new company
initiative even with staff that were not directly involved . Approach I am very satisfied with the results and insights we got during the production of the video and
when it was shared internally and with potential customers . The empathy towards our
customers is part of our company ’s culture and this was useful when writing the story of our
animated video as we knew their pain points very well . If I should tackle this challenge again
from the beginning I would choose the same storytelling approach and media . Still , even if
we feel we know our customers so well , I would involve them in the process of creating the
story . Many times we have shared the video with potential customers , they come out with
new pain points and aspects of their everyday life that are not included in our story and that
would have added great value to it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Gabriele Khan",
"Gabriele Khan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9289 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking and product innovation
( Analysis - question - builder )
Madison Tate 034626995785
Life cycle assessment manufacture marketing Handling
update operation
workout
app structure
logo free result Design products
Define the questions : Data sources :
• what are the features in Life cycle assesment--
the app ? App should consists the
• How much data it may most comfortable features
consume for each updation ? for the users and should be user friendly and it
should be prepared with
advanced software
• How can people attract the app ? Design-- • Why should people choose this App logo should be bit clear
app ? about the intension of the app and discription of the
app should provide all the
answers for the doubts of users
• Can we operate the app without Result :
prior experience ? Most of the people are lazy
• Why this app developed ? of doing workout daily and • Is this fake or true ? very intersted in mobiles
so by using mobiles we can compled our walking
excercise with rewards
| EMAIL:
ID_NUM: 034626995785
NAME_STUDENT: Madison Tate
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking and product innovation
( Analysis - question - builder )
Madison Tate 034626995785
Life cycle assessment manufacture marketing Handling
update operation
workout
app structure
logo free result Design products
Define the questions : Data sources :
• what are the features in Life cycle assesment--
the app ? App should consists the
• How much data it may most comfortable features
consume for each updation ? for the users and should be user friendly and it
should be prepared with
advanced software
• How can people attract the app ? Design-- • Why should people choose this App logo should be bit clear
app ? about the intension of the app and discription of the
app should provide all the
answers for the doubts of users
• Can we operate the app without Result :
prior experience ? Most of the people are lazy
• Why this app developed ? of doing workout daily and • Is this fake or true ? very intersted in mobiles
so by using mobiles we can compled our walking
excercise with rewards
### Output: | {
"EMAIL": [],
"ID_NUM": [
"034626995785"
],
"NAME_STUDENT": [
"Madison Tate"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6849 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 ) Select one of the four design thinking tools presented in the course ( listed
below ) that you are interested in applying to a challenge of your choice .
StoryTelling
2 ) Describe your challenge , including all relevant information .
I work with a sustainable e - commerce retailer . Despite environmental concern
and cheap labor costs , consumers still love fast fashion . Customers are not
likely to change their shopping habits out of concern for the environment or
ethical workforce .
3 ) Selection : In your own words , briefly describe the tool you selected ( e.g. , what
it is and why you selected it for your challenge -- including any appropriate
video lecture references ) .
I have chosen story telling as one of the four design thinking tools presented in
the course . Storytelling is a fundamental part of every great brand . Within an
organization , storytelling can act as a carrier for messages , assist in reinforcing
cultural values or transform into a powerful persuasive tool .
Application : Describe how you applied the tool you selected to your challenge
( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
The first and foremost thing that I did was get to know my audience . Me and
my team did my research on who our targeted audience was , understood the
audience before we wrote our story and decided where to distribute it . Who are
they ? What are their biggest wants and fears ? More importantly : Why should
they care about us ?
Talk to existing customers to understand their pain points and why they buy
from us already or why have they not considered buying from us .
We did this through quantitative customer surveys . Online reviews also provide
insight into what our customers wanted , thought , and feel about our brand .
4 ) Insight : Describe the insight you gained from applying the tool you selected to
your challenge ( e.g. , how an insight affected your thinking about the
challenge and about design thinking more broadly ) .
Right now sustainable fashion just is n't happening at the scale it needs to .
According to our research , we found out that shopping priority , price
sensitivity , thoughts of greenwashing , and low influence that sustainable labels
have are the most important reasons why sustainable shopping is struggling on
the market . Buying sustainably is often presented as something lifestyle
influencers and celebrities do .
Oftentimes sustainable fashion brands price their products beyond the average
consumer ’s budget , which makes it harder especially for younger generations
( like those in Gen Z ) to afford and adopt sustainable fashion practices .
Furthermore , based on our findings , the main quality the consumer looks for in
a garment is style and design . which is most valued , even when considering a
sustainable garment .
5 ) Approach : Describe what you might do differently next time -- applying the
same tool you selected or a different one -- and the reason(s ) why .
Our social conscious story will not only be on our site but also across videos and
other social platforms . We will share behind - the - scenes videos of the
photoshoots and video shoots , how the clothes are sourced and the
manufacturing process , entertaining stories and contents , etc . This way our
consumers will get to know would give them a great story to tell whenever they
wore the clothing line .
We will answer various questions such as , ` ` Why did we start our business ?
How will it solve a problem for customers or the world ? Why should they care ?
Then continue to tell the story in different ways .
Another way to use integrated storytelling to sell your products is to immerse
customers in new digital experiences . We shall also release online versions of
an e - magazine , featuring all our designs and articles on outfit and styling
ideas , how - to articles , etc . It is actually a clickable magazine that allows
consumers to shop right from the page . It helps them see our brand from a
fresh perspective .
Collaborate with celebrities and influencers to tell our brand ’s story and
initiative for us . The aim is to create content that appeals to the aspirational
lifestyle of its customers and an opportunity to get more eyeballs on our brand
that advocates for sustainable choices . If we have content that has real
meaning , people are more likely to click and go look at the actual product . If we
can try and get across our brand message and make people feel inspired or
motivated , then they might go and buy our product .
We need to make sure to use a unique voice , tone , colours and style that not
only speaks to our customers but reveals your brand personality .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 ) Select one of the four design thinking tools presented in the course ( listed
below ) that you are interested in applying to a challenge of your choice .
StoryTelling
2 ) Describe your challenge , including all relevant information .
I work with a sustainable e - commerce retailer . Despite environmental concern
and cheap labor costs , consumers still love fast fashion . Customers are not
likely to change their shopping habits out of concern for the environment or
ethical workforce .
3 ) Selection : In your own words , briefly describe the tool you selected ( e.g. , what
it is and why you selected it for your challenge -- including any appropriate
video lecture references ) .
I have chosen story telling as one of the four design thinking tools presented in
the course . Storytelling is a fundamental part of every great brand . Within an
organization , storytelling can act as a carrier for messages , assist in reinforcing
cultural values or transform into a powerful persuasive tool .
Application : Describe how you applied the tool you selected to your challenge
( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
The first and foremost thing that I did was get to know my audience . Me and
my team did my research on who our targeted audience was , understood the
audience before we wrote our story and decided where to distribute it . Who are
they ? What are their biggest wants and fears ? More importantly : Why should
they care about us ?
Talk to existing customers to understand their pain points and why they buy
from us already or why have they not considered buying from us .
We did this through quantitative customer surveys . Online reviews also provide
insight into what our customers wanted , thought , and feel about our brand .
4 ) Insight : Describe the insight you gained from applying the tool you selected to
your challenge ( e.g. , how an insight affected your thinking about the
challenge and about design thinking more broadly ) .
Right now sustainable fashion just is n't happening at the scale it needs to .
According to our research , we found out that shopping priority , price
sensitivity , thoughts of greenwashing , and low influence that sustainable labels
have are the most important reasons why sustainable shopping is struggling on
the market . Buying sustainably is often presented as something lifestyle
influencers and celebrities do .
Oftentimes sustainable fashion brands price their products beyond the average
consumer ’s budget , which makes it harder especially for younger generations
( like those in Gen Z ) to afford and adopt sustainable fashion practices .
Furthermore , based on our findings , the main quality the consumer looks for in
a garment is style and design . which is most valued , even when considering a
sustainable garment .
5 ) Approach : Describe what you might do differently next time -- applying the
same tool you selected or a different one -- and the reason(s ) why .
Our social conscious story will not only be on our site but also across videos and
other social platforms . We will share behind - the - scenes videos of the
photoshoots and video shoots , how the clothes are sourced and the
manufacturing process , entertaining stories and contents , etc . This way our
consumers will get to know would give them a great story to tell whenever they
wore the clothing line .
We will answer various questions such as , ` ` Why did we start our business ?
How will it solve a problem for customers or the world ? Why should they care ?
Then continue to tell the story in different ways .
Another way to use integrated storytelling to sell your products is to immerse
customers in new digital experiences . We shall also release online versions of
an e - magazine , featuring all our designs and articles on outfit and styling
ideas , how - to articles , etc . It is actually a clickable magazine that allows
consumers to shop right from the page . It helps them see our brand from a
fresh perspective .
Collaborate with celebrities and influencers to tell our brand ’s story and
initiative for us . The aim is to create content that appeals to the aspirational
lifestyle of its customers and an opportunity to get more eyeballs on our brand
that advocates for sustainable choices . If we have content that has real
meaning , people are more likely to click and go look at the actual product . If we
can try and get across our brand message and make people feel inspired or
motivated , then they might go and buy our product .
We need to make sure to use a unique voice , tone , colours and style that not
only speaks to our customers but reveals your brand personality .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14177 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | $ Learning Launch $
Challenge
I stand as a partner of my organization ’s online transaction office and my / our challenge is to enhance the workflows within the headquarters to improve deals in the online tunnel and to expand trading allowances on t , the good movement ’s program spectrum comprises the online commerce headquarters composed of application employees , as well as the bigger transaction studio and IT
division with whom we work closely . The undertaking lives limited to inward reserves . The undertaking should not outperform thirty company days and the treatment should encompass a straight distribution of struggling hours amongst friend ’s councils will learn what our committee clients , as well as key stakeholders within the larger marketing department and IT
Application
For our introductory knowledge liftoff , we concentrated ways the structure / execution of our online marketing tasks . In certain , we wanted to notice if we could structure are our assignments , programs , and procedures to modify the methods of Scrum project management for our work to become more agile . This tested our assumption that the structure and
execution were the major purposes of our workflow challenge . Our team went through a two - day training with a
Scrum project supervision teacher . Next , we left through five workshops to structure our tasks and methods in a more agile way We expected to produce a document with a detailed description of our new , more agile processes / workflow .
Approach
Given that our team has already gone through all design thinking activities / tools and is at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the in liganded from our first two launches and incorporate this insight into prospective designs . Future launch designs should reflect insight gained , progress made , and come closer to a
compelling solution ready for a full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: $ Learning Launch $
Challenge
I stand as a partner of my organization ’s online transaction office and my / our challenge is to enhance the workflows within the headquarters to improve deals in the online tunnel and to expand trading allowances on t , the good movement ’s program spectrum comprises the online commerce headquarters composed of application employees , as well as the bigger transaction studio and IT
division with whom we work closely . The undertaking lives limited to inward reserves . The undertaking should not outperform thirty company days and the treatment should encompass a straight distribution of struggling hours amongst friend ’s councils will learn what our committee clients , as well as key stakeholders within the larger marketing department and IT
Application
For our introductory knowledge liftoff , we concentrated ways the structure / execution of our online marketing tasks . In certain , we wanted to notice if we could structure are our assignments , programs , and procedures to modify the methods of Scrum project management for our work to become more agile . This tested our assumption that the structure and
execution were the major purposes of our workflow challenge . Our team went through a two - day training with a
Scrum project supervision teacher . Next , we left through five workshops to structure our tasks and methods in a more agile way We expected to produce a document with a detailed description of our new , more agile processes / workflow .
Approach
Given that our team has already gone through all design thinking activities / tools and is at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the in liganded from our first two launches and incorporate this insight into prospective designs . Future launch designs should reflect insight gained , progress made , and come closer to a
compelling solution ready for a full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18773 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | [ 1 ]
Design Thinking Reflection : Storytelling
Challenge & Selection :
Problems today must be approached in a unique way in order to gain a thorough understanding of them and come up with a viable solution . If done correctly , storytelling has the power to transform lives . Finding a solution to a problem is not as simple as it can seem . That would not be an issue if it were . People find it difficult to concentrate on their jobs . I 've heard a lot of people complain about how they struggle with motivation at work , particularly after the pandemic , when most people have changed their working atmosphere to what is commonly known as work - from - home . I assisted a few of my friends who work in companies to improve their concentration when working from home . By studying their schedule , I first try to figure out where they lose their concentration during the course of executing their mission . Then I try to gain insight into their mood by learning what can trigger dopamine , a chemical in the brain that regulates mood , and what things they can do during their break time .
Application :
I sat with them and took notes on what makes them flee and what causes them to lose focus . I began with my story because , despite the fact that I had a straightforward solution to any problem that arose , I did n't want any banality in what I said . You can find a lot of speakers online who can give you the answer , but that wo n't help you much . Before I could tell a story , I had to first put myself in their shoes . I produced an adversary in the form of laziness , as well as a target in the form of discipline . Allowing them to process my story by keeping it focused on the key points and answering their concerns , I started by telling them that motivation is a myth and that they should not seek it out .
I told them how I used to struggle with motivation but that it was no longer an issue for me . I told them how much happier we 'd all be and how much more we 'd get done if we got rid of the word " motivation " from our vocabulary .
Insight & Approach :
As they listened intently to my story , I added that I had completely eliminated the word encouragement from my daily routine . As they seemed to agree with me , I gave them some practical advice on how to develop a trait known as discipline , which allows us to achieve almost everything we desire . During my test , I told them about how I had a strong desire for motivation but could n’t seem to find it . This has pretty much persuaded them that they should n’t be looking for inspiration any longer . I regurgitated a few words from an article that read , " Trying to get yourself to feel like doing something useful is a fool 's errand . " To reinforce it and not just bore them with my lie , I regurgitated a few words from an article that read , " Trying to get yourself to feel like doing something useful is a fool 's errand . "
They agreed with me after hearing my story and a few analogies I made , saying , " I should now be disciplining myself and doing stuff rather than making the notion do it . " I normally
[ 2 ]
use this method to help friends with their problems , but I had no idea how useful it could be in situations like the one described above . This assignment was also a wonderful learning experience for me . I 'd also like to try Mind Mapping tool because I think it 'd be interesting to use when learning a new topic or improving my understanding of a subject .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: [ 1 ]
Design Thinking Reflection : Storytelling
Challenge & Selection :
Problems today must be approached in a unique way in order to gain a thorough understanding of them and come up with a viable solution . If done correctly , storytelling has the power to transform lives . Finding a solution to a problem is not as simple as it can seem . That would not be an issue if it were . People find it difficult to concentrate on their jobs . I 've heard a lot of people complain about how they struggle with motivation at work , particularly after the pandemic , when most people have changed their working atmosphere to what is commonly known as work - from - home . I assisted a few of my friends who work in companies to improve their concentration when working from home . By studying their schedule , I first try to figure out where they lose their concentration during the course of executing their mission . Then I try to gain insight into their mood by learning what can trigger dopamine , a chemical in the brain that regulates mood , and what things they can do during their break time .
Application :
I sat with them and took notes on what makes them flee and what causes them to lose focus . I began with my story because , despite the fact that I had a straightforward solution to any problem that arose , I did n't want any banality in what I said . You can find a lot of speakers online who can give you the answer , but that wo n't help you much . Before I could tell a story , I had to first put myself in their shoes . I produced an adversary in the form of laziness , as well as a target in the form of discipline . Allowing them to process my story by keeping it focused on the key points and answering their concerns , I started by telling them that motivation is a myth and that they should not seek it out .
I told them how I used to struggle with motivation but that it was no longer an issue for me . I told them how much happier we 'd all be and how much more we 'd get done if we got rid of the word " motivation " from our vocabulary .
Insight & Approach :
As they listened intently to my story , I added that I had completely eliminated the word encouragement from my daily routine . As they seemed to agree with me , I gave them some practical advice on how to develop a trait known as discipline , which allows us to achieve almost everything we desire . During my test , I told them about how I had a strong desire for motivation but could n’t seem to find it . This has pretty much persuaded them that they should n’t be looking for inspiration any longer . I regurgitated a few words from an article that read , " Trying to get yourself to feel like doing something useful is a fool 's errand . " To reinforce it and not just bore them with my lie , I regurgitated a few words from an article that read , " Trying to get yourself to feel like doing something useful is a fool 's errand . "
They agreed with me after hearing my story and a few analogies I made , saying , " I should now be disciplining myself and doing stuff rather than making the notion do it . " I normally
[ 2 ]
use this method to help friends with their problems , but I had no idea how useful it could be in situations like the one described above . This assignment was also a wonderful learning experience for me . I 'd also like to try Mind Mapping tool because I think it 'd be interesting to use when learning a new topic or improving my understanding of a subject .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15261 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A Case Study – “ Achieving Success of a failed commercial vehicle to a grand success through application of Design Thinking & tools and re designing the Product ”
1 , Challenge-
I was the manufacturing head with one of the largest automobile company in India . Senior management decided to bring in the heavy commercial vehicle ; a mining application tipper very successful and most consumer friendly in South Korea . The Truck ( Mining application Tipper ) had Cummins engine from US , 40 T capacity and well designed in terms of styling , quality and reliability . I was responsible to produce the same product in India at our India location keeping the entire configuration same . The product validation data presented to me seemed not complete in all respect ; although the new product development team wanted me to go ahead as per top management directive . The product was made and tested as per norms and sold to multiple mines . 6 mines in India . Within few months the failure report of the vehicle started coming . Physical observation by me was failure of brake system , AC system as well as Engine Power getting lost .
The challenge was to understand the reason of a successful product ( Tipper ) in Korea failed in India in mining application . It was a mystery that moment .
2 , Selection
I focused on the fundamental way the designers work that it shows up in virtually every stage in the process of designing for growth . As the product failed we decided to go with very basic design Tool : Visualization . I felt that this is essential to understand mystery as the product is failing in India .
To accurately assess the present & current reality , I formed a team of three . We visited the site , saw the application at mines , build close connect with the truck drivers at the mines , their driving habits , the environmental conditions , we did this exercise again back to Korean mines and Indian Mines .
I applied Journey mapping tool to help us assess multiple ideas potential for value creation ,
In this case its value recreation on the vehicle from Korea by understanding the reason of failure .
So I had to follow the sites at Korea and India to understand the real failures & the problems they struggle with . One unique differentiation came out that the Korean truck drivers in mines own the truck and drive themselves where as in India the drivers are driving some owners truck .
The driver ’s overall attitude is completely different . The following of driving norms are not practiced at our mines(India ) .
The team also used brainstorming to look at the site on both countries mines while operation and spend hours to study the failure . The team analyzed cognitively the three failures mentioned .
Three causes came out after detail study , that Korean mines are dusty , whereas Indian mines are Rocky and with boulders . Whenever driver reverses the truck it often hits the brake chambers which makes the brake system fail .
Every Korean mines have water jet system at entry to clean the underneath of the truck while entry and exit which protects the dust accumulation on AC system and engine Air Filter cleaning . Drivers follow it with letter and spirit as for Korean drivers the trucks have an emotional connect with the product ,
We realized that we need to develop concept to relocate the AC inter cooler , as well as Brake chambers for Indian Mines as we can not change the mines nature . The Concept Development was made for the modifications needed .
3.Application-
For our first learning launch , we focused on the physical site , products , failures and micro analysis to get the maximum insight . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of , time bound , daily , specific meetings , reviews , etc . in an effort to become more agile . We started training of operators of the mines and dealership engineers regarding the new features added on existing vehicle . We evaluated the vehicles performance on daily basis and closely interacted with the consumers / drivers . It was quite exiting to bring the happiness and joy with the new product developed . We also produced the new document for driver ’s assistance and service managers .
This helped us to understand the need of type of product validation as the product is for specific users , and application at certain geographic and ethnographic considerations . We could work as multitasking , multiskilling team . Could gain clarity about our tasks and priorities .
Design thinking is essential keeping in mind the systematic problem solving which does not have linear solutions .
4.Insight
By Design thinking and application of tools we could actually systematically solve the problem for the customer and could create value for the same . We used the simple tools of design including post it , photographs , videos . We also learnt and applied multiple experimentation on site and off site by considering every problem is a possibility . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
5.Approach
As it is a unique case of localizing the product without analyzing the four basic questions , next time I will definitely try to get four questions answered before development . Even if we know some product is well designed and working well somewhere . Also its all ways better to make prototype of the idea and try on the real ground . It ’s always important to do the microscopic observation on the spot to converge at the critical points for successful design .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A Case Study – “ Achieving Success of a failed commercial vehicle to a grand success through application of Design Thinking & tools and re designing the Product ”
1 , Challenge-
I was the manufacturing head with one of the largest automobile company in India . Senior management decided to bring in the heavy commercial vehicle ; a mining application tipper very successful and most consumer friendly in South Korea . The Truck ( Mining application Tipper ) had Cummins engine from US , 40 T capacity and well designed in terms of styling , quality and reliability . I was responsible to produce the same product in India at our India location keeping the entire configuration same . The product validation data presented to me seemed not complete in all respect ; although the new product development team wanted me to go ahead as per top management directive . The product was made and tested as per norms and sold to multiple mines . 6 mines in India . Within few months the failure report of the vehicle started coming . Physical observation by me was failure of brake system , AC system as well as Engine Power getting lost .
The challenge was to understand the reason of a successful product ( Tipper ) in Korea failed in India in mining application . It was a mystery that moment .
2 , Selection
I focused on the fundamental way the designers work that it shows up in virtually every stage in the process of designing for growth . As the product failed we decided to go with very basic design Tool : Visualization . I felt that this is essential to understand mystery as the product is failing in India .
To accurately assess the present & current reality , I formed a team of three . We visited the site , saw the application at mines , build close connect with the truck drivers at the mines , their driving habits , the environmental conditions , we did this exercise again back to Korean mines and Indian Mines .
I applied Journey mapping tool to help us assess multiple ideas potential for value creation ,
In this case its value recreation on the vehicle from Korea by understanding the reason of failure .
So I had to follow the sites at Korea and India to understand the real failures & the problems they struggle with . One unique differentiation came out that the Korean truck drivers in mines own the truck and drive themselves where as in India the drivers are driving some owners truck .
The driver ’s overall attitude is completely different . The following of driving norms are not practiced at our mines(India ) .
The team also used brainstorming to look at the site on both countries mines while operation and spend hours to study the failure . The team analyzed cognitively the three failures mentioned .
Three causes came out after detail study , that Korean mines are dusty , whereas Indian mines are Rocky and with boulders . Whenever driver reverses the truck it often hits the brake chambers which makes the brake system fail .
Every Korean mines have water jet system at entry to clean the underneath of the truck while entry and exit which protects the dust accumulation on AC system and engine Air Filter cleaning . Drivers follow it with letter and spirit as for Korean drivers the trucks have an emotional connect with the product ,
We realized that we need to develop concept to relocate the AC inter cooler , as well as Brake chambers for Indian Mines as we can not change the mines nature . The Concept Development was made for the modifications needed .
3.Application-
For our first learning launch , we focused on the physical site , products , failures and micro analysis to get the maximum insight . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of , time bound , daily , specific meetings , reviews , etc . in an effort to become more agile . We started training of operators of the mines and dealership engineers regarding the new features added on existing vehicle . We evaluated the vehicles performance on daily basis and closely interacted with the consumers / drivers . It was quite exiting to bring the happiness and joy with the new product developed . We also produced the new document for driver ’s assistance and service managers .
This helped us to understand the need of type of product validation as the product is for specific users , and application at certain geographic and ethnographic considerations . We could work as multitasking , multiskilling team . Could gain clarity about our tasks and priorities .
Design thinking is essential keeping in mind the systematic problem solving which does not have linear solutions .
4.Insight
By Design thinking and application of tools we could actually systematically solve the problem for the customer and could create value for the same . We used the simple tools of design including post it , photographs , videos . We also learnt and applied multiple experimentation on site and off site by considering every problem is a possibility . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
5.Approach
As it is a unique case of localizing the product without analyzing the four basic questions , next time I will definitely try to get four questions answered before development . Even if we know some product is well designed and working well somewhere . Also its all ways better to make prototype of the idea and try on the real ground . It ’s always important to do the microscopic observation on the spot to converge at the critical points for successful design .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14034 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I used tool of Visualization . I think it is the easiest way to solve and understand a problem which created by tools . I think visualization is more catchy overall . Visualization is at the forefront of innovations in many areas . I used techniques for effective visualization .
Application
i start with graphic design . I think the sign of the brand is also important in this regard . Its color may be more assertive as black .
Insight & Approach
What I learned from this exercise is that there are steps to be taken to make a design . Before starting a design , the brand should be examined from many angles .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I used tool of Visualization . I think it is the easiest way to solve and understand a problem which created by tools . I think visualization is more catchy overall . Visualization is at the forefront of innovations in many areas . I used techniques for effective visualization .
Application
i start with graphic design . I think the sign of the brand is also important in this regard . Its color may be more assertive as black .
Insight & Approach
What I learned from this exercise is that there are steps to be taken to make a design . Before starting a design , the brand should be examined from many angles .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17187 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I am part of the IT team of a mid sized Indian consumer goods manufacturer which along with Digital enablement of the company helps extend self service to employees through the launch of chatbots & apps to simplify the IT issue resolution experience . Over the past couple of years identifying the need , we had launched a couple of these self service tools . As the usage was not in line with the expectations , these apps were shelved . Less than 5 % of the targeted users experienced and were wowed by the apps , relying on the traditional methods of calling or mailing issues to the service desk .
The challenge was to promote and sustain usage of the apps post the launch in order to justify and achieve the ROI calculated while seeking development budgets for the app and chatbots . The pandemic and regional lockdowns had resulted in restricting the physical availability of manpower at multiple locations across India where the company has operations in , we decided to deploy an advanced AI based self service ticket and issue resolution tool to simplify the user experience . This tool was technically evaluated including parameters of ease of use , uniform UI / UX and supported by other company customer references and experiences on these parameters . A 10 member team including the partner support was engaged in the customization of the software framework for the launch . A small cross functional team within IT worked on the strategy of sustaining the usage of the app post the launch .
Selection
The cross functional team had heard about design thinking but not formally exposed to design thinking concepts , its tools or techniques during the specific app launch . The reflection focuses on our launch experiments and improvements that could be brought about having understood the learning launch . Learning launch is a series of experiments meant to quickly test an idea , prototype and question our hypothesis .
Application
As part of our launch process , we had selected 2 different departments – the human resources and finance function for prototyping the application who traditionally more likely to call up the service desks . In addition , we had decided to use our consumer product launch insights and strategies of branding , positioning and as an incentive prioritizing resolving service tickets coming through the app than the traditional method of emails or calls to improve the app stickiness .
The results during the prototype was better than expected – usage of the app within the teams having increased to 75 % and people going back to the method of calling- or sending mails reduced to 20 % within this target group within a period of a month . We decided to scale up and do a full fledged launch in March ’ 21 with the clearly defined success criteria and measurables . Currently , the growth usage of the app is in line with the expectations , however sustenance as a parameter would take a longer time to measure .
Insight & Approach
During the company wide launch , we did experience acceptance challenges of our sales employees who due to their job roles are never online . Having understood the learning launch process , improvements could be undertaken for the future launches like documenting our assumptions on population sample selection , and measurable outcomes .
For the future , to inculcate design thinking within the IT design and launch process we have decided to conduct a series of Design thinking training workshops to all our team members ; incorporate collective learnings from these workshops to evolve our design thinking framework and incorporate multiple learning launches prior to a full fledged launch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I am part of the IT team of a mid sized Indian consumer goods manufacturer which along with Digital enablement of the company helps extend self service to employees through the launch of chatbots & apps to simplify the IT issue resolution experience . Over the past couple of years identifying the need , we had launched a couple of these self service tools . As the usage was not in line with the expectations , these apps were shelved . Less than 5 % of the targeted users experienced and were wowed by the apps , relying on the traditional methods of calling or mailing issues to the service desk .
The challenge was to promote and sustain usage of the apps post the launch in order to justify and achieve the ROI calculated while seeking development budgets for the app and chatbots . The pandemic and regional lockdowns had resulted in restricting the physical availability of manpower at multiple locations across India where the company has operations in , we decided to deploy an advanced AI based self service ticket and issue resolution tool to simplify the user experience . This tool was technically evaluated including parameters of ease of use , uniform UI / UX and supported by other company customer references and experiences on these parameters . A 10 member team including the partner support was engaged in the customization of the software framework for the launch . A small cross functional team within IT worked on the strategy of sustaining the usage of the app post the launch .
Selection
The cross functional team had heard about design thinking but not formally exposed to design thinking concepts , its tools or techniques during the specific app launch . The reflection focuses on our launch experiments and improvements that could be brought about having understood the learning launch . Learning launch is a series of experiments meant to quickly test an idea , prototype and question our hypothesis .
Application
As part of our launch process , we had selected 2 different departments – the human resources and finance function for prototyping the application who traditionally more likely to call up the service desks . In addition , we had decided to use our consumer product launch insights and strategies of branding , positioning and as an incentive prioritizing resolving service tickets coming through the app than the traditional method of emails or calls to improve the app stickiness .
The results during the prototype was better than expected – usage of the app within the teams having increased to 75 % and people going back to the method of calling- or sending mails reduced to 20 % within this target group within a period of a month . We decided to scale up and do a full fledged launch in March ’ 21 with the clearly defined success criteria and measurables . Currently , the growth usage of the app is in line with the expectations , however sustenance as a parameter would take a longer time to measure .
Insight & Approach
During the company wide launch , we did experience acceptance challenges of our sales employees who due to their job roles are never online . Having understood the learning launch process , improvements could be undertaken for the future launches like documenting our assumptions on population sample selection , and measurable outcomes .
For the future , to inculcate design thinking within the IT design and launch process we have decided to conduct a series of Design thinking training workshops to all our team members ; incorporate collective learnings from these workshops to evolve our design thinking framework and incorporate multiple learning launches prior to a full fledged launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22091 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Food and Culture of Hyderabad
The capital of telagana – hyderabad is the 6th most populated city in india . Hyderabad is also known as the ‘ City of Nizams’ . Hyderabad has been the centre of colourful history . Initially hyderabad was conquered by Qutub shahi dynasty then by mughal empire and finally by Asaf Jahi dynasty . The influence of this royal past is seen even today in te culture of hyderabad , food , architecture . The locals of the town are called ‘ hyderabadis ’ and have developted a culture , which ia a mixture of both hindu and muslim traditions and its quite distinct from rest of telangana . Hyderabad also has a rich history f literature and fine arts with many museums , art galleries .
There are many art centres in htderabad showcasing the heritage of music and dance of the city . Kathak , kuchipudi , bharatanatyam and odissi are some tradional dance forms adopted from differenr dynastries that rules the city .
Hindustani classical music and carnatic classical music are the tradional music adopted by the people of hyderabad .
Hyderabad is called the ‘ Best heritage city of India ’ – city reflects indo - islamic architecture style . City has various historic mosques and palaces . Charminar , mecca masjid , Golconda fort are few building that carry the Qutun Shahi and Mughal styles of architecture . European style of architecture is also seen in ome building of the city , which is applies by the Nizams .
The clture of htderabad has its own type of festivals – The deccan festival is a major regional festival that takes place annually on 25th of febuary . this festivals deeply highlights the the city ’s culture , art and craft . This 5 day long festival features Ghazals , mushairas and many other permofers showing their talent , celebrating with joy , happiness and respecting their elders and enjoying the delicious festive food .
Another such festival in hyderabad is the Vinayak Chaturthi which celebrates the birth of Lord Ganesha , this festival is observed in the moth of marcg and april , Vinayak Chatirthi is also known as Telugu new year , people of the city usually decorate their house with mango leaves .
Being multicultural , all festivals are given equal importance and are celebrated with great enthusiasm , though ‘ urdu ’ was the official court language of hyderabad , hindi and telugu are other popular languages in hyderabad .
Clothing in hyderabad , tradionally women wear the khara dupatta , a veil and salwar kameez , whereas men usually used to wear kurta pyjama and sherwani . Pearl jewellery is very popular among womens in hyderabad .
The city also has the most significant film industry popupary known by Tollywood , ramoji film city is spread across 2000 acres , is the largest film city in telangana and the most massive studiio complex in the world and also holds a guinness world record for the same , many shots of famous bollywood movies are also shot here in ramoji film city , few scenes of the highest grossing indian film bahuballi was also shot here.ramoji film city is also open for tourists from around the country to come and have a look of the entire film city , people are told about the film city , shown short plays and many other things are done for their entertainment and knowledge .
Hyderabad is understood for its various handicraft market , with abundance in plenty of precise exhibits , be it the excellent pearl jewelry or wood carvings of Hindu Gods and Goddesses . Some of those handicraft cultures were there for hundreds of years and feature descended from the older generations . The craft this is regarded to be the satisfaction of Telangana is the Bidri craft . Today , Hyderabad debts for the very best manufacturing of Birdriware in India . It is advised that Iran migrants delivered the artwork to the city . The name ' Birdriware ' comes from Bidar , that is a close - by city in Hyderabad . It is largely engraving of silver on metal . This includes using an alloy of copper and zinc , called gunmetal . Hyderabad is well- known everywhere in the global for its bronze castings . Exquisite abilties are required to create those first rate idols . Another handicraft lifestyle in Hyderabad is the Lacquerware . Cloud paintings , firework , tin foil decorations and sample paintings are all of the strategies utilized in making the Lacquerware . These may be effortlessly determined withinside the Salar Jung Museum and withinside the handicraft stores round Charminar . Hyderabad is likewise regarded for silver filigree handicrafts , which contain unique jewelry metalwork , soldering of numerous threads of treasured metals which includes silver . The artwork gives now no longer handiest wearable jewelry however additionally temple ornament items , ornamen tal substances for packing containers and jars , trays and different things .
Hyderabadi cuisine ia a beautiful blend of mughal , nawabi and andra cuisines and is known for its delectable flavours with a heavy use of refined butter , dry fruits , meats ans spices . Traditional hyderabadi biryani is the most celebrated dish from hyderabad and is a popular dish in restaurants across the country . It is primarily made of goat meat , spices , rice cooked o dum for hours , nicely garnished with chopped cooriander leaves , fried sliced onions and even boiled eggs served with dahi chutney and Mirchi ka salan .
Hyderabad is also famous for its desserts which are usually prepared during different festival , muslims traditionally prepare double ka mitha and haleem during the holy month of ramzaan . rani chai , lukhhmi , and naancut biscuits are also some must try preperations from hyderabad .
Irani chai it might have come from iran , but hyderabadi people take immense pleasure and proud serving irani chai . They not ony drink it , they admire it , adore it and sing praises about it . The taste is different and might take some time for any outsider to appreciate it .
The ‘ tehzeeb ’ culture of hyderabad is incomplete without the mention of the tasty food and their hospitality , they talk with each - other with immense respect .
Few popular dishes from hyderabad-
Haleem : Haleem is a rich mutton stew , popular in the Middle East and Asia . With
lentils , spices and broken wheat , it is a slow - cooked delicacy usually enjoyed during the Eid festivities . Savour the authentic Hyderabadi mutton stew cooked in a mélange of spices .
Hyderabadi Dum ka Murg : Marinated chicken , slow cooked to perfection ,
Hyderabadi Dum ka Murgh is a delicious chicken dish to prepare for a dinner party . Easy , quick and packed with a myriad of flavours , pair this chicken dish with rice or chapati for a great meal .
Mutton Dalcha - The famous meat curry gets simple and easy to cook . Cook
mutton and channa dal together with indigenous ingredients .
Hyderabadi baigaan - A perfect vegetarian lunch recipe , Hyderabadi Baingan are
are doused in a nutty gravy made with peanuts , tamarind and sesame seeds , so flavourful that you can not resist a second serving . So there is enough variety for the vegetarians as well .
Shikampuri kebab – straght out from the royal kitchen these kebabs are stuffed
with hung yoghurt , chopped onions , cooriander , green chillies .
Double ka Meetha - Bread dipped in saffron flavored milk and baked perfect .
Double ka meetha is a dessert made absolutely fuss free and quickly . Crunchy and soft at the same time and extremely delicious
Hyderabadi phirni - A heartwarming Indian dessert recipe , phirni is and easy and
delectable dessert , made here in a true blue Hyderabadi style . Comes in terracotta dishes , hyderabadi phirni would surely be a show stealer .
Khubani ka Meetha - ionic desert of Hyderabad ! Dried apricots are cooked with
lemon juice , blanched almonds and sugar .
Nazaqati boti kebab - Succulent mutton cubes marinated in myriad of spices and
cooked in aromatic saffron , rose petal paste and coconut . Indulge in kebabs and enjoy the festivities .
Patthar ke kebab – These mouth melting kebabs are cooked on hot stone and
are therefore named after that .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Food and Culture of Hyderabad
The capital of telagana – hyderabad is the 6th most populated city in india . Hyderabad is also known as the ‘ City of Nizams’ . Hyderabad has been the centre of colourful history . Initially hyderabad was conquered by Qutub shahi dynasty then by mughal empire and finally by Asaf Jahi dynasty . The influence of this royal past is seen even today in te culture of hyderabad , food , architecture . The locals of the town are called ‘ hyderabadis ’ and have developted a culture , which ia a mixture of both hindu and muslim traditions and its quite distinct from rest of telangana . Hyderabad also has a rich history f literature and fine arts with many museums , art galleries .
There are many art centres in htderabad showcasing the heritage of music and dance of the city . Kathak , kuchipudi , bharatanatyam and odissi are some tradional dance forms adopted from differenr dynastries that rules the city .
Hindustani classical music and carnatic classical music are the tradional music adopted by the people of hyderabad .
Hyderabad is called the ‘ Best heritage city of India ’ – city reflects indo - islamic architecture style . City has various historic mosques and palaces . Charminar , mecca masjid , Golconda fort are few building that carry the Qutun Shahi and Mughal styles of architecture . European style of architecture is also seen in ome building of the city , which is applies by the Nizams .
The clture of htderabad has its own type of festivals – The deccan festival is a major regional festival that takes place annually on 25th of febuary . this festivals deeply highlights the the city ’s culture , art and craft . This 5 day long festival features Ghazals , mushairas and many other permofers showing their talent , celebrating with joy , happiness and respecting their elders and enjoying the delicious festive food .
Another such festival in hyderabad is the Vinayak Chaturthi which celebrates the birth of Lord Ganesha , this festival is observed in the moth of marcg and april , Vinayak Chatirthi is also known as Telugu new year , people of the city usually decorate their house with mango leaves .
Being multicultural , all festivals are given equal importance and are celebrated with great enthusiasm , though ‘ urdu ’ was the official court language of hyderabad , hindi and telugu are other popular languages in hyderabad .
Clothing in hyderabad , tradionally women wear the khara dupatta , a veil and salwar kameez , whereas men usually used to wear kurta pyjama and sherwani . Pearl jewellery is very popular among womens in hyderabad .
The city also has the most significant film industry popupary known by Tollywood , ramoji film city is spread across 2000 acres , is the largest film city in telangana and the most massive studiio complex in the world and also holds a guinness world record for the same , many shots of famous bollywood movies are also shot here in ramoji film city , few scenes of the highest grossing indian film bahuballi was also shot here.ramoji film city is also open for tourists from around the country to come and have a look of the entire film city , people are told about the film city , shown short plays and many other things are done for their entertainment and knowledge .
Hyderabad is understood for its various handicraft market , with abundance in plenty of precise exhibits , be it the excellent pearl jewelry or wood carvings of Hindu Gods and Goddesses . Some of those handicraft cultures were there for hundreds of years and feature descended from the older generations . The craft this is regarded to be the satisfaction of Telangana is the Bidri craft . Today , Hyderabad debts for the very best manufacturing of Birdriware in India . It is advised that Iran migrants delivered the artwork to the city . The name ' Birdriware ' comes from Bidar , that is a close - by city in Hyderabad . It is largely engraving of silver on metal . This includes using an alloy of copper and zinc , called gunmetal . Hyderabad is well- known everywhere in the global for its bronze castings . Exquisite abilties are required to create those first rate idols . Another handicraft lifestyle in Hyderabad is the Lacquerware . Cloud paintings , firework , tin foil decorations and sample paintings are all of the strategies utilized in making the Lacquerware . These may be effortlessly determined withinside the Salar Jung Museum and withinside the handicraft stores round Charminar . Hyderabad is likewise regarded for silver filigree handicrafts , which contain unique jewelry metalwork , soldering of numerous threads of treasured metals which includes silver . The artwork gives now no longer handiest wearable jewelry however additionally temple ornament items , ornamen tal substances for packing containers and jars , trays and different things .
Hyderabadi cuisine ia a beautiful blend of mughal , nawabi and andra cuisines and is known for its delectable flavours with a heavy use of refined butter , dry fruits , meats ans spices . Traditional hyderabadi biryani is the most celebrated dish from hyderabad and is a popular dish in restaurants across the country . It is primarily made of goat meat , spices , rice cooked o dum for hours , nicely garnished with chopped cooriander leaves , fried sliced onions and even boiled eggs served with dahi chutney and Mirchi ka salan .
Hyderabad is also famous for its desserts which are usually prepared during different festival , muslims traditionally prepare double ka mitha and haleem during the holy month of ramzaan . rani chai , lukhhmi , and naancut biscuits are also some must try preperations from hyderabad .
Irani chai it might have come from iran , but hyderabadi people take immense pleasure and proud serving irani chai . They not ony drink it , they admire it , adore it and sing praises about it . The taste is different and might take some time for any outsider to appreciate it .
The ‘ tehzeeb ’ culture of hyderabad is incomplete without the mention of the tasty food and their hospitality , they talk with each - other with immense respect .
Few popular dishes from hyderabad-
Haleem : Haleem is a rich mutton stew , popular in the Middle East and Asia . With
lentils , spices and broken wheat , it is a slow - cooked delicacy usually enjoyed during the Eid festivities . Savour the authentic Hyderabadi mutton stew cooked in a mélange of spices .
Hyderabadi Dum ka Murg : Marinated chicken , slow cooked to perfection ,
Hyderabadi Dum ka Murgh is a delicious chicken dish to prepare for a dinner party . Easy , quick and packed with a myriad of flavours , pair this chicken dish with rice or chapati for a great meal .
Mutton Dalcha - The famous meat curry gets simple and easy to cook . Cook
mutton and channa dal together with indigenous ingredients .
Hyderabadi baigaan - A perfect vegetarian lunch recipe , Hyderabadi Baingan are
are doused in a nutty gravy made with peanuts , tamarind and sesame seeds , so flavourful that you can not resist a second serving . So there is enough variety for the vegetarians as well .
Shikampuri kebab – straght out from the royal kitchen these kebabs are stuffed
with hung yoghurt , chopped onions , cooriander , green chillies .
Double ka Meetha - Bread dipped in saffron flavored milk and baked perfect .
Double ka meetha is a dessert made absolutely fuss free and quickly . Crunchy and soft at the same time and extremely delicious
Hyderabadi phirni - A heartwarming Indian dessert recipe , phirni is and easy and
delectable dessert , made here in a true blue Hyderabadi style . Comes in terracotta dishes , hyderabadi phirni would surely be a show stealer .
Khubani ka Meetha - ionic desert of Hyderabad ! Dried apricots are cooked with
lemon juice , blanched almonds and sugar .
Nazaqati boti kebab - Succulent mutton cubes marinated in myriad of spices and
cooked in aromatic saffron , rose petal paste and coconut . Indulge in kebabs and enjoy the festivities .
Patthar ke kebab – These mouth melting kebabs are cooked on hot stone and
are therefore named after that .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14621 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE & SELECTION
The tool that I use the most within my organization is Customer Journeys , or in the context of
this assessment , Storytelling . Storytelling helps place the customer art the heart of the process
in order to help business stakeholders understand the process of a customer ’s journey and the
feelings and connections that they experience along the way . Stakeholders , just as clients ,
should always been involved in exploring and defining a service proposition . Storytelling allows
us to show , at a high level of detail , how a client uses a products or services over time and
across touch - points . It is a client centric , outside in approach , based on customer objectives ,
rather than design and delivery . Storytelling shows a journey that a customer has with us , is
cluster - focused and should be rich enough to outline all the pain points and the good moments
of the experience . Usually , the journey is created from real user data collected during
observation and interviews . A good client journey shows objective facts but also aims to
describe the emotions of the client ( what s / he thinks , feels , says and does ) . Later on , client
journeys help drive decisions around what needs to be changed , improved , or continued .
APPLICATION
We start the process of storytelling by identifying a product or service that we want to describe
from a client point of view . From here we pool data and research across silos to frame a
hypothesis . This stage is about discovery . We aggregate data from multiple sources such as
web analytics ethnographic research , and client surveys and build the basics of a client journey
to understand the client , their pain points , and how the clients interact with us . It is at this
point that we develop personas from the data gathered . A persona is a fictional character who
represents an observed user group . It is created from real user data collected during
observations and interviews and who is designed on behavioral characteristics .
With the above insights gathered we bring together cross - functional teams ( which could
include product line owners , channel owners , CX designers , UX professionals , business
architects , digital technologists , developers , and data scientists ) to pull together and share all
of the insights and data gathered and improve the understanding of client journey .
The personas used for the purpose of the journey must be empathetic . We give him/ her a
name , detail his / her life and describe his / her lifecycle with our organization . The workshops
are interactive , with all stakeholders providing different viewpoints and opinions on the
journey . We talk aloud about the product or service that we have chosen , detailing what
happens in the story , step - by - step , facilitating by asking “ What happened next ? ” or “ What
would our persona do next ? ” .
The purpose is to the co - create the ideal journey by holding workshops with an array of
business stakeholders in order to link both current state and future state journey maps to
multiple layers of processes , capabilities , data sources , technologies , and integrations .
The purpose of the tool is take the customer through and end - to - end interaction with the
organisation . The purpose of that is to identify significant steps that the customer takes , and
illustrate what actions they would be required to within their interaction . It is there that we
start building a narrative , and start unpacking the customers emotions and sentiment towards
any engagement that we would have with them . These journeys help us understand what are
the clients touch points and what product or services are they using . The journey should
illustrate the moments of delight for the client and their problems or frustrations . The journey
should also highlight quotes , insights or expectations , as well as the client is feeling at that
moment within each step . From there we are able to understand what
solutions / innovations / opportunities we require or could use to address the identified pain
points .
INSIGHT & APPROACH
What I have learned about this approach is that It is essential to keep the customer at the
centre of story , and avoid moving into a solution state of mind . It is important to note that
journeys are not a “ one - size - fits - all ” approach . Different personas would require different
workshops with different stakeholder . For example , Fred , a banking client , wants a
transactional account , but may also want a personal loan . These are two distinctly different
journeys that would require a completely different audience when creating a journey map . On
the other end of the spectrum , Mike an investment client , is looking at investing his family
wealth as well looking for a partner loan for his firm . Again , two very different journeys , but
also a completely different personas . Here you can see you story telling can be applied in the
same way , but very different outcomes will be achieved .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE & SELECTION
The tool that I use the most within my organization is Customer Journeys , or in the context of
this assessment , Storytelling . Storytelling helps place the customer art the heart of the process
in order to help business stakeholders understand the process of a customer ’s journey and the
feelings and connections that they experience along the way . Stakeholders , just as clients ,
should always been involved in exploring and defining a service proposition . Storytelling allows
us to show , at a high level of detail , how a client uses a products or services over time and
across touch - points . It is a client centric , outside in approach , based on customer objectives ,
rather than design and delivery . Storytelling shows a journey that a customer has with us , is
cluster - focused and should be rich enough to outline all the pain points and the good moments
of the experience . Usually , the journey is created from real user data collected during
observation and interviews . A good client journey shows objective facts but also aims to
describe the emotions of the client ( what s / he thinks , feels , says and does ) . Later on , client
journeys help drive decisions around what needs to be changed , improved , or continued .
APPLICATION
We start the process of storytelling by identifying a product or service that we want to describe
from a client point of view . From here we pool data and research across silos to frame a
hypothesis . This stage is about discovery . We aggregate data from multiple sources such as
web analytics ethnographic research , and client surveys and build the basics of a client journey
to understand the client , their pain points , and how the clients interact with us . It is at this
point that we develop personas from the data gathered . A persona is a fictional character who
represents an observed user group . It is created from real user data collected during
observations and interviews and who is designed on behavioral characteristics .
With the above insights gathered we bring together cross - functional teams ( which could
include product line owners , channel owners , CX designers , UX professionals , business
architects , digital technologists , developers , and data scientists ) to pull together and share all
of the insights and data gathered and improve the understanding of client journey .
The personas used for the purpose of the journey must be empathetic . We give him/ her a
name , detail his / her life and describe his / her lifecycle with our organization . The workshops
are interactive , with all stakeholders providing different viewpoints and opinions on the
journey . We talk aloud about the product or service that we have chosen , detailing what
happens in the story , step - by - step , facilitating by asking “ What happened next ? ” or “ What
would our persona do next ? ” .
The purpose is to the co - create the ideal journey by holding workshops with an array of
business stakeholders in order to link both current state and future state journey maps to
multiple layers of processes , capabilities , data sources , technologies , and integrations .
The purpose of the tool is take the customer through and end - to - end interaction with the
organisation . The purpose of that is to identify significant steps that the customer takes , and
illustrate what actions they would be required to within their interaction . It is there that we
start building a narrative , and start unpacking the customers emotions and sentiment towards
any engagement that we would have with them . These journeys help us understand what are
the clients touch points and what product or services are they using . The journey should
illustrate the moments of delight for the client and their problems or frustrations . The journey
should also highlight quotes , insights or expectations , as well as the client is feeling at that
moment within each step . From there we are able to understand what
solutions / innovations / opportunities we require or could use to address the identified pain
points .
INSIGHT & APPROACH
What I have learned about this approach is that It is essential to keep the customer at the
centre of story , and avoid moving into a solution state of mind . It is important to note that
journeys are not a “ one - size - fits - all ” approach . Different personas would require different
workshops with different stakeholder . For example , Fred , a banking client , wants a
transactional account , but may also want a personal loan . These are two distinctly different
journeys that would require a completely different audience when creating a journey map . On
the other end of the spectrum , Mike an investment client , is looking at investing his family
wealth as well looking for a partner loan for his firm . Again , two very different journeys , but
also a completely different personas . Here you can see you story telling can be applied in the
same way , but very different outcomes will be achieved .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21316 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING
EXPERIMENT – 2
Name : Nizam Ahmed Pin No : 159531167997
PROJECT : Power Bank Date : 09 - 22 - 2014
Interviewer name : Sana Ahmed Interviewee name : Asmaa Ahmed
Interviewer pin no : 159531167997 Interviewee pin no : 046922558887
Where Why When What Who How
Where did you buy your power bank ? Amazon
Why do you think it is necessary ? Will be able to charge in absence of power outlet
When do you use it ? When my device is running low on battery
What do you check for , before buying a power bank ? Power rating , size , brand , price
Who are the major players in the market ? Protronics , Mi , Oneplus
How long does your Power Bank take to charge ? Around 4 hours
Where did you get to know about this product ? Online
Why do you advise this product ? Fast charging and portability
When do you know it ’s time to recharge your power bank ? When indicator light turns red
What ’s your battery capacity ? 10,000 mAH
Who suggested you this product ? Friends
How many times do you use your power bank in a day ? Once in a day
Where do you use this product ? While travelling
Why think is worth buying ? Due to regular power cuts
When did you first purchase this product ? Last year
What ’s the lifespan of your Power Bank ? 3 years
Who provides warranty support ? OEM through Amazon
How long does your power bank last ? The power bank lasts 2 times full recharge of mobile to 100 %
Where do you prefer to have the product demo ? Physical stores
Why do you think this product is effective ? Fast and efficient charging
When did you use this product for the first time ? A year ago
What do you think about solar power banks ? They are less effective compared to electronic power banks
Who else use this product in your family ? Sister
How do you know your power bank is completely charged ? When light turns green which indicates full charge
Where do you think it requires improvement ? Should be able to use it for multiple devices
Why do you think this product is expensive ? Compared to similar products available in market
When is your next purchase ? Maybe after a year
What do you think about custom power banks ? is more efficient but , increases the cost
Who takes the decision to buy the product ? Father
How much is the voltage of your power bank ? 5 volts
| EMAIL:
ID_NUM: 159531167997, 159531167997, 046922558887
NAME_STUDENT: Nizam Ahmed, Sana Ahmed, Asmaa Ahmed
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING
EXPERIMENT – 2
Name : Nizam Ahmed Pin No : 159531167997
PROJECT : Power Bank Date : 09 - 22 - 2014
Interviewer name : Sana Ahmed Interviewee name : Asmaa Ahmed
Interviewer pin no : 159531167997 Interviewee pin no : 046922558887
Where Why When What Who How
Where did you buy your power bank ? Amazon
Why do you think it is necessary ? Will be able to charge in absence of power outlet
When do you use it ? When my device is running low on battery
What do you check for , before buying a power bank ? Power rating , size , brand , price
Who are the major players in the market ? Protronics , Mi , Oneplus
How long does your Power Bank take to charge ? Around 4 hours
Where did you get to know about this product ? Online
Why do you advise this product ? Fast charging and portability
When do you know it ’s time to recharge your power bank ? When indicator light turns red
What ’s your battery capacity ? 10,000 mAH
Who suggested you this product ? Friends
How many times do you use your power bank in a day ? Once in a day
Where do you use this product ? While travelling
Why think is worth buying ? Due to regular power cuts
When did you first purchase this product ? Last year
What ’s the lifespan of your Power Bank ? 3 years
Who provides warranty support ? OEM through Amazon
How long does your power bank last ? The power bank lasts 2 times full recharge of mobile to 100 %
Where do you prefer to have the product demo ? Physical stores
Why do you think this product is effective ? Fast and efficient charging
When did you use this product for the first time ? A year ago
What do you think about solar power banks ? They are less effective compared to electronic power banks
Who else use this product in your family ? Sister
How do you know your power bank is completely charged ? When light turns green which indicates full charge
Where do you think it requires improvement ? Should be able to use it for multiple devices
Why do you think this product is expensive ? Compared to similar products available in market
When is your next purchase ? Maybe after a year
What do you think about custom power banks ? is more efficient but , increases the cost
Who takes the decision to buy the product ? Father
How much is the voltage of your power bank ? 5 volts
### Output: | {
"EMAIL": [],
"ID_NUM": [
"159531167997",
"159531167997",
"046922558887"
],
"NAME_STUDENT": [
"Nizam Ahmed",
"Sana Ahmed",
"Asmaa Ahmed"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4913 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I am working as an acting Team Lead in a HR Communications function . Some team members felt they were n’t being fulfilled and external stakeholders wanted more value added support . As part creating plans for the coming year we discussed as team the need add further value to the organization and move towards a new vision of strategic communications . That was the problem we started with : ‘ How might we improve communications in the department ? ’ . Selection : As a precursor towards ideating new innovative ways to enhance communications in the department , we had a team meeting inviting colleagues and different stakeholders to map out the current services and experience we offer . We thought before exploring ideas we need to know where we were . We would then fully map out ideas , and then review which ones would be high priority . But in our approach we felt it important to be able to understand the current lay of the land and the mind mapping exercise was going to play an important role for us in that regard . To ensure I was well equipped to facilitate the session , I reviewed ‘ the Mind Mapping tool ’ video from Week 3 . Application : We began the session outlining design challenge as noted under the challenge heading . Our diverse stakeholders from within and without the team were invited to review current communication assets produced by the team in recent months as well as interview notes with department employees outlining experiences around communications as well as KPI ’s around communications sent and survey data on quality of communications . When the participants had reviewed the content we met together to initially map out what the Communications team were producing in terms of communications . We asked participants to make their own notes of mapping the as is scenario . Since we are working remotely we used a skype whiteboard to take turns to place on a collective space , making sure more senior members of the team went last supporting a safe space to share opinions . I then facilitated a conversation with the team to cluster the groups of ideas listed . We then took virtual stickers to each place on the clusters where we felt the greatest value was provided and where we felt we needed to reduce transactional work . Through this exercise we conducted mapping the ‘ As Is ’ scenario which then fed into a follow up mind mapping session of what an ideal future could look like , with the same diverse participant mapping what they would want to experience from a communications function . Insight Through the exercise I learnt about the power of collective wisdom and the richness of perspectives that bringing together people from diverse outlooks and lenses bring . For instance in this case we had people from our own team but also ‘ customers ’ – which made us think about things from the perspective of the end user . From a personal perspective it was so useful to switch up and challenge one ’s own assumptions .
The insights this experience brought to me was the importance of inclusivity and accommodating different voices . The importance of creating an environment that everyone ’s voice matters . Actually this process in itself gave various people more skin in the game by shaping the outcome of the meeting . And finally it helped us really understand the end user much more . Approach I would use this tool next time also . As it allowed for an creative and enjoyable way to map current services from the perspective of the ‘ customer ’ . However going forward I would incorporate more storytelling to enable us to empathize more with the human centred needs of our end user . Furthermore I would like to have our team more of a back seat to ensure we listen to the customer needs more rather than prescribe . Finally I would diversify more voices of our customer also .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I am working as an acting Team Lead in a HR Communications function . Some team members felt they were n’t being fulfilled and external stakeholders wanted more value added support . As part creating plans for the coming year we discussed as team the need add further value to the organization and move towards a new vision of strategic communications . That was the problem we started with : ‘ How might we improve communications in the department ? ’ . Selection : As a precursor towards ideating new innovative ways to enhance communications in the department , we had a team meeting inviting colleagues and different stakeholders to map out the current services and experience we offer . We thought before exploring ideas we need to know where we were . We would then fully map out ideas , and then review which ones would be high priority . But in our approach we felt it important to be able to understand the current lay of the land and the mind mapping exercise was going to play an important role for us in that regard . To ensure I was well equipped to facilitate the session , I reviewed ‘ the Mind Mapping tool ’ video from Week 3 . Application : We began the session outlining design challenge as noted under the challenge heading . Our diverse stakeholders from within and without the team were invited to review current communication assets produced by the team in recent months as well as interview notes with department employees outlining experiences around communications as well as KPI ’s around communications sent and survey data on quality of communications . When the participants had reviewed the content we met together to initially map out what the Communications team were producing in terms of communications . We asked participants to make their own notes of mapping the as is scenario . Since we are working remotely we used a skype whiteboard to take turns to place on a collective space , making sure more senior members of the team went last supporting a safe space to share opinions . I then facilitated a conversation with the team to cluster the groups of ideas listed . We then took virtual stickers to each place on the clusters where we felt the greatest value was provided and where we felt we needed to reduce transactional work . Through this exercise we conducted mapping the ‘ As Is ’ scenario which then fed into a follow up mind mapping session of what an ideal future could look like , with the same diverse participant mapping what they would want to experience from a communications function . Insight Through the exercise I learnt about the power of collective wisdom and the richness of perspectives that bringing together people from diverse outlooks and lenses bring . For instance in this case we had people from our own team but also ‘ customers ’ – which made us think about things from the perspective of the end user . From a personal perspective it was so useful to switch up and challenge one ’s own assumptions .
The insights this experience brought to me was the importance of inclusivity and accommodating different voices . The importance of creating an environment that everyone ’s voice matters . Actually this process in itself gave various people more skin in the game by shaping the outcome of the meeting . And finally it helped us really understand the end user much more . Approach I would use this tool next time also . As it allowed for an creative and enjoyable way to map current services from the perspective of the ‘ customer ’ . However going forward I would incorporate more storytelling to enable us to empathize more with the human centred needs of our end user . Furthermore I would like to have our team more of a back seat to ensure we listen to the customer needs more rather than prescribe . Finally I would diversify more voices of our customer also .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22672 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I was at home and I saw my father seeking for a service for a reform for our place . I realized that it was a big problem for him , because there´s not a way that make this search easier . In Brazil it ’s common to people tell other about a single person that makes a good work , and it´s difficult for people like my father to find someone to do that service .
Selection and Application :
When I saw that problem , I began to use the storytelling tool , because I seeked for more people that suffer the same issue and talked with them to see what was wrong with those services . I met my audience , I learned about their problems , their routine to seek for those workers , then I began to live the problem , live the situation , I tried to find someone to do a work for me .
Finded the challenge , I tried to saw what causes the problem , it was the not existence of a platform that helps to find those workers , and in the end , I saw the possibilities that I had to solve it .
Insight :
All of those things that I thought using the storytelling tool helped me to figure out that different people mean different necessities , different difficulties . Because they had different instructions , they had different ages , lifes . Then , when I thought on something to help those people , I realized that an app , or a website that unite all the workers of simple services together to , someone who want a help in any part of life , can find them in a click .
Approach :
I think that I could try talking with the people that make those services , listening to them and try to indicate some solutions for them , and listening their stories . And then I could think in some tool that I would use for solving both problems .
The course of Design Thinking for Innovation helped me to see the problems and issues with different eyes , I have now a different way to look at these things . Now I can see in a clear way how the big companies think and how they can be so satisfying for me , in the little things . All that I learned in the course will help me out to create new solutions , to bring ideas to the real world .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I was at home and I saw my father seeking for a service for a reform for our place . I realized that it was a big problem for him , because there´s not a way that make this search easier . In Brazil it ’s common to people tell other about a single person that makes a good work , and it´s difficult for people like my father to find someone to do that service .
Selection and Application :
When I saw that problem , I began to use the storytelling tool , because I seeked for more people that suffer the same issue and talked with them to see what was wrong with those services . I met my audience , I learned about their problems , their routine to seek for those workers , then I began to live the problem , live the situation , I tried to find someone to do a work for me .
Finded the challenge , I tried to saw what causes the problem , it was the not existence of a platform that helps to find those workers , and in the end , I saw the possibilities that I had to solve it .
Insight :
All of those things that I thought using the storytelling tool helped me to figure out that different people mean different necessities , different difficulties . Because they had different instructions , they had different ages , lifes . Then , when I thought on something to help those people , I realized that an app , or a website that unite all the workers of simple services together to , someone who want a help in any part of life , can find them in a click .
Approach :
I think that I could try talking with the people that make those services , listening to them and try to indicate some solutions for them , and listening their stories . And then I could think in some tool that I would use for solving both problems .
The course of Design Thinking for Innovation helped me to see the problems and issues with different eyes , I have now a different way to look at these things . Now I can see in a clear way how the big companies think and how they can be so satisfying for me , in the little things . All that I learned in the course will help me out to create new solutions , to bring ideas to the real world .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16342 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking at Pixar and Disney
By Ashok Sharma
Challenge :
Creating stories that touch people ’s hearts .
Selection :
The tool of and storytelling has been selected since this is about movies . Storytelling can be really powerful and compelling . It can inspire many others with a proper message . It ’s important to understand the skill of persuasion and emotional intelligence which influence people . Every heart- touching story inspires others . Pixar and Disney are known for such heart - touching stories which inspire people .
Application :
Ratatouille is a film about Remy , a small , rat with a blue coat . Remy dreams to be a big chef in Paris . Ratatouille was a massive international commercial success because of its unique and heart- touching story . Pixar and Disney always come up with ingenious stories that touches people ’s hearts . How do they do it ? It is through R&D in a collaborative and iterative environment . However , the process is n’t as simple as is sounds . All stories at Pixar and Disney start as a part of a 3 - idea pitch . After spending almost five months crafting pitches for all three separate project ideas , each director from the core team presents them to the Chief Creative Officer ( CCO ) . The CCO then is bound to select one of them to be the next project , or asks the directors to reiterate the idea and pitch it again . Once an idea is selected , it enters the R&D process which takes up to one year . The purpose of this phase is to deepen the original story idea from the proposed pitch . Multi - disciplinary R&D groups direct topical examination , making reels with cuts from a wide assortment of movies set up with a good soundtrack . With time , the story rooms are filled with images and notes covering the walls for the director and creative team to take inspiration from .
Insight and approach :
Pixar and Disney follow the idea of “ No idea is bad . ” They believe that an idea can only be criticised with a constructive suggestion . This allows people to improve their ideas without harsh judgements . Every criticism during production meetings is positive , with a better idea . This creates a safe space where no one is afraid of putting forward their ideas . The R&D team also reached out to people with expertise in the specific fields . The team met with a woman who has thirty - six pet rats , interviewed Anthony Bourdain about his most memorable meal , which led to the adaption of a scene in the movie in which , the food critic , Anton Ego , takes a bite Ratatouille , Remy ’s signature dish , remembers the homemade Ratatouille he had as a kid . The team also hired Thomas Keller , a chef , as one of the consultants to give movie the professional touch it needed .
Every Pixar and Disney movie goes through such intense and cautious design thinking process and research to move ahead with the movie with a strong base . Using design thinking in the process , Pixar and Disney never fails to deliver great and memorable movies .
| EMAIL:
ID_NUM:
NAME_STUDENT: Ashok Sharma
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking at Pixar and Disney
By Ashok Sharma
Challenge :
Creating stories that touch people ’s hearts .
Selection :
The tool of and storytelling has been selected since this is about movies . Storytelling can be really powerful and compelling . It can inspire many others with a proper message . It ’s important to understand the skill of persuasion and emotional intelligence which influence people . Every heart- touching story inspires others . Pixar and Disney are known for such heart - touching stories which inspire people .
Application :
Ratatouille is a film about Remy , a small , rat with a blue coat . Remy dreams to be a big chef in Paris . Ratatouille was a massive international commercial success because of its unique and heart- touching story . Pixar and Disney always come up with ingenious stories that touches people ’s hearts . How do they do it ? It is through R&D in a collaborative and iterative environment . However , the process is n’t as simple as is sounds . All stories at Pixar and Disney start as a part of a 3 - idea pitch . After spending almost five months crafting pitches for all three separate project ideas , each director from the core team presents them to the Chief Creative Officer ( CCO ) . The CCO then is bound to select one of them to be the next project , or asks the directors to reiterate the idea and pitch it again . Once an idea is selected , it enters the R&D process which takes up to one year . The purpose of this phase is to deepen the original story idea from the proposed pitch . Multi - disciplinary R&D groups direct topical examination , making reels with cuts from a wide assortment of movies set up with a good soundtrack . With time , the story rooms are filled with images and notes covering the walls for the director and creative team to take inspiration from .
Insight and approach :
Pixar and Disney follow the idea of “ No idea is bad . ” They believe that an idea can only be criticised with a constructive suggestion . This allows people to improve their ideas without harsh judgements . Every criticism during production meetings is positive , with a better idea . This creates a safe space where no one is afraid of putting forward their ideas . The R&D team also reached out to people with expertise in the specific fields . The team met with a woman who has thirty - six pet rats , interviewed Anthony Bourdain about his most memorable meal , which led to the adaption of a scene in the movie in which , the food critic , Anton Ego , takes a bite Ratatouille , Remy ’s signature dish , remembers the homemade Ratatouille he had as a kid . The team also hired Thomas Keller , a chef , as one of the consultants to give movie the professional touch it needed .
Every Pixar and Disney movie goes through such intense and cautious design thinking process and research to move ahead with the movie with a strong base . Using design thinking in the process , Pixar and Disney never fails to deliver great and memorable movies .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ashok Sharma"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9678 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I am a student of class 11 , that is , I still go to high school and thus , have no work experience of any sort . But I think that the concepts that I learnt in this Course can be basically applied to any problem , Design Thinking can be applied for finding solutions and answers to any situation . CHALLENGE AND SELECTION : There is this project that I received in school . We have to do an activity in which we have to approach as many entrepreneurs in our reach and do a Case Study on them . For such a situation , in which I have to dig into the daily routines of entrepreneurs , look into their journeys as businessmen and businesswomen , I think the best way to sort out all this information is to listen thoroughly to what the person has to say , and then later sit , reflect and make a mind map of what I have learnt . Using Mind Mapping and then collaborating all the information from different entrepreneurs to form a proper Case Study would be good , easier and way informative . APPLICATION : During this Case Study , I created Mind Maps for collaborating what a day of an average entrepreneur looked like . I also had to look into the different stories and journeys these people had had . As Professor had quoted in her course that when she did something analytical she made a list and that when she had to do something creative , she made a mind map . This project involved finding all about the different entrepreneurs including their starting initiatives , the risks that were involved , the challenges that they faced , how they hadled loss , how they worked in different situations . I asked them to make mind maps so that I could gather more qualitative information about their works . In these Mind Maps , I asked them to reflect what they associated their organizations , firms or initiatives with . APPROACH : I think I could also go on with Journey Mapping for the part of the project in which they described their journey to try and get to know more about the degree of risk , the competition they faced in their markets , etc . Thus , both Journey Mapping and Mind Mapping could be beneficial to reach at a clearer , informative report . INSIGHT : These Design Thinking tools simplify the process of understanding people ’s thought processes or what a problem is and how it can be solved smartly and efficiently . I learned from this course that when people say that we should not go over the problem and think about the solution , it is very wrong , since , until we look at a problem properly , we would probably never reach a good solution . I also found Mind Mapping a very attractive tool . I feel that instead of Diary writing people should actually make mind maps of what they have done that day as it would be much more fun than going over essays and also Mind Maps would be more productive . After using this approach for my Case Study I found it a very simple process for processing diverse information and then analysing , summing it up !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I am a student of class 11 , that is , I still go to high school and thus , have no work experience of any sort . But I think that the concepts that I learnt in this Course can be basically applied to any problem , Design Thinking can be applied for finding solutions and answers to any situation . CHALLENGE AND SELECTION : There is this project that I received in school . We have to do an activity in which we have to approach as many entrepreneurs in our reach and do a Case Study on them . For such a situation , in which I have to dig into the daily routines of entrepreneurs , look into their journeys as businessmen and businesswomen , I think the best way to sort out all this information is to listen thoroughly to what the person has to say , and then later sit , reflect and make a mind map of what I have learnt . Using Mind Mapping and then collaborating all the information from different entrepreneurs to form a proper Case Study would be good , easier and way informative . APPLICATION : During this Case Study , I created Mind Maps for collaborating what a day of an average entrepreneur looked like . I also had to look into the different stories and journeys these people had had . As Professor had quoted in her course that when she did something analytical she made a list and that when she had to do something creative , she made a mind map . This project involved finding all about the different entrepreneurs including their starting initiatives , the risks that were involved , the challenges that they faced , how they hadled loss , how they worked in different situations . I asked them to make mind maps so that I could gather more qualitative information about their works . In these Mind Maps , I asked them to reflect what they associated their organizations , firms or initiatives with . APPROACH : I think I could also go on with Journey Mapping for the part of the project in which they described their journey to try and get to know more about the degree of risk , the competition they faced in their markets , etc . Thus , both Journey Mapping and Mind Mapping could be beneficial to reach at a clearer , informative report . INSIGHT : These Design Thinking tools simplify the process of understanding people ’s thought processes or what a problem is and how it can be solved smartly and efficiently . I learned from this course that when people say that we should not go over the problem and think about the solution , it is very wrong , since , until we look at a problem properly , we would probably never reach a good solution . I also found Mind Mapping a very attractive tool . I feel that instead of Diary writing people should actually make mind maps of what they have done that day as it would be much more fun than going over essays and also Mind Maps would be more productive . After using this approach for my Case Study I found it a very simple process for processing diverse information and then analysing , summing it up !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10785 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection In this pandemic time I have used the visualization tool to solve one of the most suitable problems all over the world . I ’m sure I would n’t have to name it . Coronavirus is a kind of common virus that causes an infection in your nose , sinuses , or upper throat . You could spread COVID-19 to others even if you do not feel sick . There are many methods to keep ourselves and our family members safe by following certain terms . Some of them are as follows . Application Everyone should wear masks when they have to go out in public , for example to the grocery store or to pick up other necessities . Avoid close contact with people who are sick , even inside your home . If possible , maintain 6 feet between the person who is sick and other household members . Put distance between yourself and other people outside of your home . Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place , or after blowing your nose , coughing , or sneezing . If soap and water are not readily available , use a hand sanitizer that contains at least 60 % alcohol . But even after we follow these precautions this pandemic is n’t in a state to degrade . So taking another step forward , we started to design and visualize . So this is how we developed an idea into a more efficient one . Insight and Approach
After many systematic researches and tests , doctors still could n’t establish the cure to this dangerous virus . Though we ca n’t stop this virus , we can eventually prevent the spread of it with the help of this multipurpose tool called the “ Hygiene hand ” . With reports that coronavirus pathogens can live on surfaces for up to 72 hours , minimizing the frequency with which we touch things is paramount . But it ’s hard to do . You ca n’t exactly avoid doorknobs and punching your PIN into card readers at the grocery store . Our new device as the name refers is generally a hand device which makes it so that you do n’t have to come into contact with anything at all .
Organization
Here the idea is created and idealized by my team . The idea was chosen and modified in a way it would be helpful to people who go to grocery stores or banks for daily needs and requirements . Basically , the product is in the shape of a key which has various features to it . It is made out of magnesium alloy . It is because it is anti - microbial , strong and very durable in nature compared to other materials . Overall the material has excellent mechanical properties and is highly corrosion resistance which is best for our tool . It has a hollow cabinet inside where the sanitizer is stored . It has a small knob in the front to press various buttons . The
dimensions mentioned above are accurate to millimeters . The total length of the tool when elongated is 200 mm . When the tool is contracted to its whole , it is 150mm . The product has a detachable module for the torus to open up which acts like a hook which could be used in several ways . For example , opening door knobs , carrying objects and other domestic uses .
The device has been visualized accordingly . Then it was time to make a prototype to attract stake holders to run our business . So the next tool we used was experimentation generally called the learning launch . So what we did was we printed out a couple of devices and provided them to some of our colleagues and stake holders to test them and predict its durability and efficiency and guess what the feedbacks were great . So this was how we started to sell in large amounts and helped the world with our best .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection In this pandemic time I have used the visualization tool to solve one of the most suitable problems all over the world . I ’m sure I would n’t have to name it . Coronavirus is a kind of common virus that causes an infection in your nose , sinuses , or upper throat . You could spread COVID-19 to others even if you do not feel sick . There are many methods to keep ourselves and our family members safe by following certain terms . Some of them are as follows . Application Everyone should wear masks when they have to go out in public , for example to the grocery store or to pick up other necessities . Avoid close contact with people who are sick , even inside your home . If possible , maintain 6 feet between the person who is sick and other household members . Put distance between yourself and other people outside of your home . Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place , or after blowing your nose , coughing , or sneezing . If soap and water are not readily available , use a hand sanitizer that contains at least 60 % alcohol . But even after we follow these precautions this pandemic is n’t in a state to degrade . So taking another step forward , we started to design and visualize . So this is how we developed an idea into a more efficient one . Insight and Approach
After many systematic researches and tests , doctors still could n’t establish the cure to this dangerous virus . Though we ca n’t stop this virus , we can eventually prevent the spread of it with the help of this multipurpose tool called the “ Hygiene hand ” . With reports that coronavirus pathogens can live on surfaces for up to 72 hours , minimizing the frequency with which we touch things is paramount . But it ’s hard to do . You ca n’t exactly avoid doorknobs and punching your PIN into card readers at the grocery store . Our new device as the name refers is generally a hand device which makes it so that you do n’t have to come into contact with anything at all .
Organization
Here the idea is created and idealized by my team . The idea was chosen and modified in a way it would be helpful to people who go to grocery stores or banks for daily needs and requirements . Basically , the product is in the shape of a key which has various features to it . It is made out of magnesium alloy . It is because it is anti - microbial , strong and very durable in nature compared to other materials . Overall the material has excellent mechanical properties and is highly corrosion resistance which is best for our tool . It has a hollow cabinet inside where the sanitizer is stored . It has a small knob in the front to press various buttons . The
dimensions mentioned above are accurate to millimeters . The total length of the tool when elongated is 200 mm . When the tool is contracted to its whole , it is 150mm . The product has a detachable module for the torus to open up which acts like a hook which could be used in several ways . For example , opening door knobs , carrying objects and other domestic uses .
The device has been visualized accordingly . Then it was time to make a prototype to attract stake holders to run our business . So the next tool we used was experimentation generally called the learning launch . So what we did was we printed out a couple of devices and provided them to some of our colleagues and stake holders to test them and predict its durability and efficiency and guess what the feedbacks were great . So this was how we started to sell in large amounts and helped the world with our best .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9314 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping tool for IT Product Managers
Challenge
As a product manager , my primary role was to build technology solutions for my healthcare businesses that cater to payment integrity business for pre pay due diligence and post pay recovery of additional amount paid to hospitals / clinics during claim settlement lifecycle . My primary interaction was with business leaders and managers . A set pattern of requirement gathering , documentation , workflow creation and cross application impacts have to be identified before actually handling over these to engineers to build it . The pattern that most of the software requirements that used to come to our technology teams was primarily defined in terms of short wins like automating manual effort to save time that are predominantly “ what they want ” . Also , the requirements given to me were primarily the inferences that a manager could make around the problem faced by his team while using an application . I still need to identify opportunities to save time and effort , and increase the ability of analyst to process claims accurately and faster while engaging with currently available software solutions .
Selection
The need was to understand the analysts and the current basket of software solutions to not only solve the business problem , but also make sure analysts are able to do the job with limited human intervention , and better automated outcomes for them to make faster decisions . The plan was to do mind mapping to identify insights and patterns around the work they do , the data and available solutions that an analysts is exposed to during his day to day job . This would help in knowing beyond what I already know , and also build perspective for me and other stakeholders .
Application
I had started to deep dive and engage with the analyst , clinical coders and cash recovery posters who have tight timelines and work really hard to meet the service level agreements for reviewing claims . During the analyst shadowing sessions , I decided to capture the day in life of analyst as his user journey . The steps were complex , redundant and time consuming for them , and the end result they get for the huge amount of time they spent could be reduced drastically . Most of the days , the analyst had to follow set steps to get the data for his work . Also , juggling between multiple applications for information and data collection was fairly tedious . The inferences that had to be made based on business rules did not exist in common platform . After completing the given insurance claims inventory , the analyst had to publish his work manually into separate portal for administrative tracking only . The analysts opened up about their problems and gave suggestions , why they want it and how it could benefit others also . I also offered them to share a dream feature or capability that the application could do , to make their life better . All these inputs were noted diligently . This journey of getting firsthand information , details of activities , data , and outcomes became crucial hangers in creating the mind map .
Insight and Approach
The close engagement with analyst helped in creating broad perspective of workflow as well building better understanding of business and responsibilities of the analyst . The mind mapping capability helped me to jot down the day in life of user , the current application and information portfolio , and what the analysts thinks about the work with available set of applications . Most importantly , I was able to fetch relevant details from available information and paint a picture that helped all stakeholders to come on same page . Further discussions with these stakeholders were now more meaningful and focused around a common specific paint points and opportunities . This also helped me to highlight the data and usability challenges which did not have direct revenue impact , but convinced stakeholders around projected time savings it could bring to an analyst as well as organization . Mind Mapping is a great tool to deep dive as well as build broader perspective . Most importantly , it helped me to build my use cases and prioritize them with business in order of benefits and value it generates for business and stakeholders .
This course made me understand and apply the tools and techniques more systematically . Earlier I was putting up my questions but unable to clearly join the dots and paint the picture and missed key focus areas . Going forward , while utilizing the mind mapping capability , I would also offer the users some questionnaires that could be answered so that I can fetch in more inputs and perspectives , and also help me pull data backed insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping tool for IT Product Managers
Challenge
As a product manager , my primary role was to build technology solutions for my healthcare businesses that cater to payment integrity business for pre pay due diligence and post pay recovery of additional amount paid to hospitals / clinics during claim settlement lifecycle . My primary interaction was with business leaders and managers . A set pattern of requirement gathering , documentation , workflow creation and cross application impacts have to be identified before actually handling over these to engineers to build it . The pattern that most of the software requirements that used to come to our technology teams was primarily defined in terms of short wins like automating manual effort to save time that are predominantly “ what they want ” . Also , the requirements given to me were primarily the inferences that a manager could make around the problem faced by his team while using an application . I still need to identify opportunities to save time and effort , and increase the ability of analyst to process claims accurately and faster while engaging with currently available software solutions .
Selection
The need was to understand the analysts and the current basket of software solutions to not only solve the business problem , but also make sure analysts are able to do the job with limited human intervention , and better automated outcomes for them to make faster decisions . The plan was to do mind mapping to identify insights and patterns around the work they do , the data and available solutions that an analysts is exposed to during his day to day job . This would help in knowing beyond what I already know , and also build perspective for me and other stakeholders .
Application
I had started to deep dive and engage with the analyst , clinical coders and cash recovery posters who have tight timelines and work really hard to meet the service level agreements for reviewing claims . During the analyst shadowing sessions , I decided to capture the day in life of analyst as his user journey . The steps were complex , redundant and time consuming for them , and the end result they get for the huge amount of time they spent could be reduced drastically . Most of the days , the analyst had to follow set steps to get the data for his work . Also , juggling between multiple applications for information and data collection was fairly tedious . The inferences that had to be made based on business rules did not exist in common platform . After completing the given insurance claims inventory , the analyst had to publish his work manually into separate portal for administrative tracking only . The analysts opened up about their problems and gave suggestions , why they want it and how it could benefit others also . I also offered them to share a dream feature or capability that the application could do , to make their life better . All these inputs were noted diligently . This journey of getting firsthand information , details of activities , data , and outcomes became crucial hangers in creating the mind map .
Insight and Approach
The close engagement with analyst helped in creating broad perspective of workflow as well building better understanding of business and responsibilities of the analyst . The mind mapping capability helped me to jot down the day in life of user , the current application and information portfolio , and what the analysts thinks about the work with available set of applications . Most importantly , I was able to fetch relevant details from available information and paint a picture that helped all stakeholders to come on same page . Further discussions with these stakeholders were now more meaningful and focused around a common specific paint points and opportunities . This also helped me to highlight the data and usability challenges which did not have direct revenue impact , but convinced stakeholders around projected time savings it could bring to an analyst as well as organization . Mind Mapping is a great tool to deep dive as well as build broader perspective . Most importantly , it helped me to build my use cases and prioritize them with business in order of benefits and value it generates for business and stakeholders .
This course made me understand and apply the tools and techniques more systematically . Earlier I was putting up my questions but unable to clearly join the dots and paint the picture and missed key focus areas . Going forward , while utilizing the mind mapping capability , I would also offer the users some questionnaires that could be answered so that I can fetch in more inputs and perspectives , and also help me pull data backed insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19871 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Bitcoin & blockchain ( brief ) – Visualization
Challenge & Selection
Bitcoin is facing a major challenge as the time taken to process transactions has increased dramatically . This has caused businesses to stop accepting the crypto asset . The problem of slow transactions has been looming around for quite some time . The challenge lies in how transactions are processed on the blockchain — the decentralised , distributed ledger technology that underpins bitcoin . The average time taken for a bitcoin transaction to be verified is about 43 minutes , while some transactions could also remain unverified forever
The reason behind this issue is that a bitcoin transaction costs fees , which means those offering a higher fee get verified first . This creates a queue in the list of transactions , and those who do n’t pay a fee or did n’t pay a sufficiently big fee are often kept waiting for hours and sometimes even days for a transaction to complete .
The result of the slowdown in transaction clearance rates has led some businesses to give up on bitcoin completely while others are recommending users to switch from Bitcoin to alternative crypto assets like Litecoin .
Satoshi Nakamoto stated in his white paper that : " The root problem with conventional currencies is
all the trust that 's required to make it work . The central bank must be trusted not to debase the
currency , but the history of fiat currencies is full of breaches of that trust this one point alone makes
it an interesting and important aspect to work on
Application
The early internet dealt with intangibles . You sent or received emails ,
corresponded on forums , read and distributed articles . This modern internet
deals with assets , your most valuable immediate items that you can touch and
want to protect . These assets are stored in encoded form on a network - to-
network chain called the blockchain or ledger , where each participant sees
who you do business with . This not only protects your business dealings and
prevents theft , but , also , simplifies your affairs , quickens the process , reduces
errors , and saves you from hiring a third party .
This decentralised blockchain system is going to change your life from the
way you transact business or manage assets , to the way you use your
machines , vote , rent a car , and even prove who you are . Along the way , it
will transform banks and other financial institutions , hospitals , companies ,
and governments among others .
Each transaction is a digital ‘ block ’ that needs to be verified before it ’s
allowed to enter the system .
Questions include :
Is the money there ?
Are sender and receiver reputable ?
Is the request legitimate ? And so forth .
Each computer on the network competes on unscrambling the answers , and
the winning computer adds this ‘ block ’ to the ‘ blockchain ’ in the order that
the ‘ block ’ arrived . The winner broadcasts his proof to the rest of the
network , which checks that proof and verifies it before queuing the ‘ block ’ to
complete the transaction . Parties involved are assured that participants have
screened and okayed the transaction .
The process not only cuts down on fraud , such as double spending or spams ,
but also transfers funds simply , safely , and fast .
Insight & Approach
The original creator of the bitcoin client has described their approach to the software 's authorship as it being written first to prove to themselves that the concept of purely peer - to - peer electronic cash was valid and that a paper with solutions could be written . The lead developer is Wladimir J. van der Laan , who took over the role on 8 April 2014.Gavin Andresen was the former lead maintainer for the software client . Andresen left the role of lead developer for bitcoin to work on the strategic development of its technology.[267 ] Bitcoin Core in 2015 was central to a dispute with Bitcoin XT , a competing client that sought to increase the blocksize . Over a dozen different companies and industry groups fund the development of Bitcoin Core .
Blockchain is much more than Bitcoin or cryptocurrencies . It represents a new way of recording information and processing transactions . The data recorded in a blockchain are tamper - proof and traceable . The block creation process involves distributed processing in a trust - less environment . Hence , it can be used to support any collaborative transactions requiring high availability and integrity . Take financial services as one example . Many banks today perform know - your - customer ( KYC ) checks individually , which creates many redundant operations when the same customer opens multiple accounts in different banks . KYC implementation using blockchain can eliminate most of these redundant operations . We can share the same customer 's data in a blockchain maintained by a banking consortium without worrying about any participating bank modifying the customer data for its own interest . We can envision the benefits in other applications such as identity management , product certification , supply - chain coordination , and general tracking and goods exchanges .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Bitcoin & blockchain ( brief ) – Visualization
Challenge & Selection
Bitcoin is facing a major challenge as the time taken to process transactions has increased dramatically . This has caused businesses to stop accepting the crypto asset . The problem of slow transactions has been looming around for quite some time . The challenge lies in how transactions are processed on the blockchain — the decentralised , distributed ledger technology that underpins bitcoin . The average time taken for a bitcoin transaction to be verified is about 43 minutes , while some transactions could also remain unverified forever
The reason behind this issue is that a bitcoin transaction costs fees , which means those offering a higher fee get verified first . This creates a queue in the list of transactions , and those who do n’t pay a fee or did n’t pay a sufficiently big fee are often kept waiting for hours and sometimes even days for a transaction to complete .
The result of the slowdown in transaction clearance rates has led some businesses to give up on bitcoin completely while others are recommending users to switch from Bitcoin to alternative crypto assets like Litecoin .
Satoshi Nakamoto stated in his white paper that : " The root problem with conventional currencies is
all the trust that 's required to make it work . The central bank must be trusted not to debase the
currency , but the history of fiat currencies is full of breaches of that trust this one point alone makes
it an interesting and important aspect to work on
Application
The early internet dealt with intangibles . You sent or received emails ,
corresponded on forums , read and distributed articles . This modern internet
deals with assets , your most valuable immediate items that you can touch and
want to protect . These assets are stored in encoded form on a network - to-
network chain called the blockchain or ledger , where each participant sees
who you do business with . This not only protects your business dealings and
prevents theft , but , also , simplifies your affairs , quickens the process , reduces
errors , and saves you from hiring a third party .
This decentralised blockchain system is going to change your life from the
way you transact business or manage assets , to the way you use your
machines , vote , rent a car , and even prove who you are . Along the way , it
will transform banks and other financial institutions , hospitals , companies ,
and governments among others .
Each transaction is a digital ‘ block ’ that needs to be verified before it ’s
allowed to enter the system .
Questions include :
Is the money there ?
Are sender and receiver reputable ?
Is the request legitimate ? And so forth .
Each computer on the network competes on unscrambling the answers , and
the winning computer adds this ‘ block ’ to the ‘ blockchain ’ in the order that
the ‘ block ’ arrived . The winner broadcasts his proof to the rest of the
network , which checks that proof and verifies it before queuing the ‘ block ’ to
complete the transaction . Parties involved are assured that participants have
screened and okayed the transaction .
The process not only cuts down on fraud , such as double spending or spams ,
but also transfers funds simply , safely , and fast .
Insight & Approach
The original creator of the bitcoin client has described their approach to the software 's authorship as it being written first to prove to themselves that the concept of purely peer - to - peer electronic cash was valid and that a paper with solutions could be written . The lead developer is Wladimir J. van der Laan , who took over the role on 8 April 2014.Gavin Andresen was the former lead maintainer for the software client . Andresen left the role of lead developer for bitcoin to work on the strategic development of its technology.[267 ] Bitcoin Core in 2015 was central to a dispute with Bitcoin XT , a competing client that sought to increase the blocksize . Over a dozen different companies and industry groups fund the development of Bitcoin Core .
Blockchain is much more than Bitcoin or cryptocurrencies . It represents a new way of recording information and processing transactions . The data recorded in a blockchain are tamper - proof and traceable . The block creation process involves distributed processing in a trust - less environment . Hence , it can be used to support any collaborative transactions requiring high availability and integrity . Take financial services as one example . Many banks today perform know - your - customer ( KYC ) checks individually , which creates many redundant operations when the same customer opens multiple accounts in different banks . KYC implementation using blockchain can eliminate most of these redundant operations . We can share the same customer 's data in a blockchain maintained by a banking consortium without worrying about any participating bank modifying the customer data for its own interest . We can envision the benefits in other applications such as identity management , product certification , supply - chain coordination , and general tracking and goods exchanges .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20169 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Tool application in an apparent production problem
Challenge
Once I worked in a ribbon manufacturer Company . There was a lot of stopped production machines and only one of them worked 3 - 4 hours each day , some of them had no maintenance . Only considering the only working machine there was a production problema that i could not see . I needed to know what was this apparent production problem by alanyzing the different sections of the Company as a system of inner - clients by the different sub - products each section has to deliver to the next in order to make the final product . These inner - clients has needs beyond the product by itself and I wanted to discover them .
Selection
By using he Mind Mapping Tool I should get some information about the needs of each Company section and start to get to a view to the real problem . I should analyze each section as a persona and then I should know what was the apparent production problema .
Application
I met each section idependient from the other and show the product flow of the process . I told them to write on a post - it the common issues they watched in the sub - product when it arriver to the section beside as how the product was planed to arrive ( freccuency , quality , etc . ) . This was a complicated exercise to do with the administrative section because the sub - product they process is intangible .
Insight
The sub - product to ge tinto each section had usually good quality , but the problem was the quantity . It had been a low product flow ( compared to the Company competitors and compared to the total production capacity of the Company itself ) for 20 years . They had a lot of unused machines and a lack of leadership , a problem to do the activities by the same way as always . I created a “ persona ” for each section to standarice the way the inner - relations should be .
The main issue was located from the top of the Company , the CEO and the administrative section did not look for more clients and the did n’t have intentions to updathe their marketing 2000 ’s system . The biggest problem was the CEO ’s lack of leadership . He has been confortable with his Company all this time and did not want to change anything . There was not an offering to the products that the un- used machines would produce because of the CEO ’s instentions fot not - growing . The administrative section was the main problem , they proccesed the orders , but did not search for more . The solution is to inspire and take the lead of a growing - upgrading administrative plan .
Approach
The use i gave to the Mind Mapping Tool results to me mor informative tan productive . The Tool ’s use i defined from the beginning was to find the origin of a problem by watching the relation of different company ’s sections instead of defining a definitive solution . The tool facilitated the road to solve the ptoblem but not the solution itself . The next time i would make a better definition of the reach of the tool ’s use from the start .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Tool application in an apparent production problem
Challenge
Once I worked in a ribbon manufacturer Company . There was a lot of stopped production machines and only one of them worked 3 - 4 hours each day , some of them had no maintenance . Only considering the only working machine there was a production problema that i could not see . I needed to know what was this apparent production problem by alanyzing the different sections of the Company as a system of inner - clients by the different sub - products each section has to deliver to the next in order to make the final product . These inner - clients has needs beyond the product by itself and I wanted to discover them .
Selection
By using he Mind Mapping Tool I should get some information about the needs of each Company section and start to get to a view to the real problem . I should analyze each section as a persona and then I should know what was the apparent production problema .
Application
I met each section idependient from the other and show the product flow of the process . I told them to write on a post - it the common issues they watched in the sub - product when it arriver to the section beside as how the product was planed to arrive ( freccuency , quality , etc . ) . This was a complicated exercise to do with the administrative section because the sub - product they process is intangible .
Insight
The sub - product to ge tinto each section had usually good quality , but the problem was the quantity . It had been a low product flow ( compared to the Company competitors and compared to the total production capacity of the Company itself ) for 20 years . They had a lot of unused machines and a lack of leadership , a problem to do the activities by the same way as always . I created a “ persona ” for each section to standarice the way the inner - relations should be .
The main issue was located from the top of the Company , the CEO and the administrative section did not look for more clients and the did n’t have intentions to updathe their marketing 2000 ’s system . The biggest problem was the CEO ’s lack of leadership . He has been confortable with his Company all this time and did not want to change anything . There was not an offering to the products that the un- used machines would produce because of the CEO ’s instentions fot not - growing . The administrative section was the main problem , they proccesed the orders , but did not search for more . The solution is to inspire and take the lead of a growing - upgrading administrative plan .
Approach
The use i gave to the Mind Mapping Tool results to me mor informative tan productive . The Tool ’s use i defined from the beginning was to find the origin of a problem by watching the relation of different company ’s sections instead of defining a definitive solution . The tool facilitated the road to solve the ptoblem but not the solution itself . The next time i would make a better definition of the reach of the tool ’s use from the start .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8785 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling – As a tool in teaching .
Challenge Story telling is a tool I have been already using in my regular life . I have been teaching kids since I had passed out from school and I had always loved teaching and trying out new ways in which I can help them understand the concepts & studies easily . It ’s obvious that every kid is not great with studies and good with grades but if they get something which is interesting they would obviously like it . Selection I started teaching my kids in lecture the concepts connecting them to stories they would like and easily connect to the books which would help them to memorize it and pass with good grades . But sometime there are challenges which could be obviously overcome . Application Here ’s how I have applied this for my teaching . I have a small story to share relating to this . I had met a boy in the year 2012 when he was in High school in 12th Grade had his exams nearing in and he was not a student who had great grades in academics , he was an average student but he had his interest in photography . He was worried that he would not clear his exams which would rather lead him nowhere . So when he approached me I told to study connecting the concepts to stories and would share my experiences with him to help him understand the concept ’s . Also I would often give him examples related to the Bollywood movies or incidents he would like easily grasp them and Guess what he had cleared his exams easily . Insight My Students definitely like the way we study and they are happy about it . I think it ’s not about learning the same way as others but finding out new innovative ways for your own . And applying it for your own enhancements .
Approach
Yes , this course has definitely helped me improve my story telling and this is surely going to help me try out new ways in which I could help my students gain more knowledge and take life & studies much easier .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling – As a tool in teaching .
Challenge Story telling is a tool I have been already using in my regular life . I have been teaching kids since I had passed out from school and I had always loved teaching and trying out new ways in which I can help them understand the concepts & studies easily . It ’s obvious that every kid is not great with studies and good with grades but if they get something which is interesting they would obviously like it . Selection I started teaching my kids in lecture the concepts connecting them to stories they would like and easily connect to the books which would help them to memorize it and pass with good grades . But sometime there are challenges which could be obviously overcome . Application Here ’s how I have applied this for my teaching . I have a small story to share relating to this . I had met a boy in the year 2012 when he was in High school in 12th Grade had his exams nearing in and he was not a student who had great grades in academics , he was an average student but he had his interest in photography . He was worried that he would not clear his exams which would rather lead him nowhere . So when he approached me I told to study connecting the concepts to stories and would share my experiences with him to help him understand the concept ’s . Also I would often give him examples related to the Bollywood movies or incidents he would like easily grasp them and Guess what he had cleared his exams easily . Insight My Students definitely like the way we study and they are happy about it . I think it ’s not about learning the same way as others but finding out new innovative ways for your own . And applying it for your own enhancements .
Approach
Yes , this course has definitely helped me improve my story telling and this is surely going to help me try out new ways in which I could help my students gain more knowledge and take life & studies much easier .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14268 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | One scenario in which I had used the process of design thinking is in my recent work which had involved a complete overhaul of a software application for an automotive company . The task assigned was migration of the application – which catered to existing diesel vehicles – to that of a new set of requirements for Electric ones . In this design task the tools which helped me to come up with a solution are a combination of Visualization and mind mapping .
Application :
Preparing the mind :
Before starting the task or the job , I was new to the automobile industry and knew had to create a learning mindset throughout the task . I was working with various people with domain expertise in the automotive sector , I knew the only knowledge that I can contribute is that of a generic mobility user , other than that the solution has to be developed only on listening to what the various team wanted , For this I had to maintain a learning mindset and hope that the solution will grow as I discuss .
What is :
I felt the task had a too narrow definition – a conversion of software - which had eliminated the possibility of seeking out solutions in other directions . Therefore I took a step back , and wanted to understand What is that the organization intends to do with the application , who are going to be its customers , users . On discussion with the previous application developer and the business unit head for electric , the various personas were listed down . The list of various personas was quite a lot both internally within the company and externally – people who buy / use the product- .
It is here the tool of visualization came to help , given a long list of personas making the eco - system of extremely complex , the best way in which individual persona / stakeholder can contribute the list of features they need in the application , plus demand for what data / information they need from other personas – i.e. the interaction they intend to have via the application - , is not by going and interviewing each team and jotting down points , but by involving them in a more interactive way . So I took a whiteboard made a diagram of the ecosystems , invited different teams and as we ran through different stakeholders told them to write on a sticky note – what data they wanted – and paste it . This process had significantly reduced the time it took for me to run behind teams for inputs , and also gave me a clear way to look at it , where the data flow / the needs were clearly visible .
What if :
Once the visualization part was complete , The end result was a big mind map in the white board , which had set up the table for a good brain storming session . The initial task of conversion to new set of requirements were done , however the question was whether that what all the stakeholders wanted just a simple application , on thinking I thought of the idea of a control room kind of solution was needed for various teams to walk in and get the data they wanted – such as productivity , performance
of the vehicle – and not login to an application as they were . This idea / concept of a new control room came out of only by brain storming on the visualization map laid out . What started out as a simple conversion assignment , a new solution was developed . This on discussion with the management was the What wows solution . The initial trial or the Proto stage is on the way and till now the productivity of teams and ease of operation has increased , thus garnering a good feedback . However an area for improvement would be to efficiently manage and scale the control center quickly , which on gathering more data would be implemented before the final roll out .
Insight and learnings :
On hindsight maintain a learning mindset is a great positive advantage while beginning a task and as you carry forward the task , as the problem unveils itself . Visualization completely helped in breaking down a complex problem and made interaction much easier . The visualization board created a mind map which facilitated to brainstorm very effectively thus leading to a new solution . Thus , the whole design process not only helps you to efficiently provide solution but also give an effective solution too .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: One scenario in which I had used the process of design thinking is in my recent work which had involved a complete overhaul of a software application for an automotive company . The task assigned was migration of the application – which catered to existing diesel vehicles – to that of a new set of requirements for Electric ones . In this design task the tools which helped me to come up with a solution are a combination of Visualization and mind mapping .
Application :
Preparing the mind :
Before starting the task or the job , I was new to the automobile industry and knew had to create a learning mindset throughout the task . I was working with various people with domain expertise in the automotive sector , I knew the only knowledge that I can contribute is that of a generic mobility user , other than that the solution has to be developed only on listening to what the various team wanted , For this I had to maintain a learning mindset and hope that the solution will grow as I discuss .
What is :
I felt the task had a too narrow definition – a conversion of software - which had eliminated the possibility of seeking out solutions in other directions . Therefore I took a step back , and wanted to understand What is that the organization intends to do with the application , who are going to be its customers , users . On discussion with the previous application developer and the business unit head for electric , the various personas were listed down . The list of various personas was quite a lot both internally within the company and externally – people who buy / use the product- .
It is here the tool of visualization came to help , given a long list of personas making the eco - system of extremely complex , the best way in which individual persona / stakeholder can contribute the list of features they need in the application , plus demand for what data / information they need from other personas – i.e. the interaction they intend to have via the application - , is not by going and interviewing each team and jotting down points , but by involving them in a more interactive way . So I took a whiteboard made a diagram of the ecosystems , invited different teams and as we ran through different stakeholders told them to write on a sticky note – what data they wanted – and paste it . This process had significantly reduced the time it took for me to run behind teams for inputs , and also gave me a clear way to look at it , where the data flow / the needs were clearly visible .
What if :
Once the visualization part was complete , The end result was a big mind map in the white board , which had set up the table for a good brain storming session . The initial task of conversion to new set of requirements were done , however the question was whether that what all the stakeholders wanted just a simple application , on thinking I thought of the idea of a control room kind of solution was needed for various teams to walk in and get the data they wanted – such as productivity , performance
of the vehicle – and not login to an application as they were . This idea / concept of a new control room came out of only by brain storming on the visualization map laid out . What started out as a simple conversion assignment , a new solution was developed . This on discussion with the management was the What wows solution . The initial trial or the Proto stage is on the way and till now the productivity of teams and ease of operation has increased , thus garnering a good feedback . However an area for improvement would be to efficiently manage and scale the control center quickly , which on gathering more data would be implemented before the final roll out .
Insight and learnings :
On hindsight maintain a learning mindset is a great positive advantage while beginning a task and as you carry forward the task , as the problem unveils itself . Visualization completely helped in breaking down a complex problem and made interaction much easier . The visualization board created a mind map which facilitated to brainstorm very effectively thus leading to a new solution . Thus , the whole design process not only helps you to efficiently provide solution but also give an effective solution too .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22143 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING FOR INNOVATION
TOOL : MIND MAPPING
The challenge that I faced which required mind mapping was a fundraiser in my school . I could n’t decide what program to conduct for the fundraiser in order to get maximum participation for my final goal to be achieved , which is to procure a good fund . The fundraiser went towards educating under privileged children ; therefore , it was absolutely obligatory to obtain a considerable amount . The reason mind mapping turned out to be necessary in this situation was due to the various programs attracting different customers . My final option was to choose between a bake sale , talent show or prom night . I also had to get all the required products according to the program chosen which required a mind map as well .
A mind map is a tool for the brain that captures the thinking that goes on inside your head . Mind mapping helps you think , collect knowledge , remember and create ideas . Most likely it will make you a better thinker . The reason I chose to use mind mapping as a tool to overcome my challenge is due to the information being presented visually . It will help me structure information well and analyze it better . The following links can be used to understand mind mapping further :
➢ https://www.mindmapping.com/ ➢ https://www.mindtools.com/pages/article/newISS_01.htm ➢ https://www.youtube.com/watch?v=5nTuScU70As
I used mind mapping in order to evaluate the most cost - effective program that raises the most funds . I also used the tool to map all the necessities for a successful program ( bake sale was chosen according to the tool ) . It was applied effectively and I was able to avoid unnecessary complications and doubts .
I gained insight through this management tool and increased my capacity to think effectively and quickly . It helped me be more organized and manage my time effectively . Mind mapping in relation to design thinking gives a clear organization and structure , straightforwardness and simplicity .
I would use the same tool in the future when it comes to these specific situations but I would try to contain the branches/ minimize them to only needed information to avoid confusion .
In conclusion , Mind mapping is one of the efficient method to organize ideas and analyze complex situations through breaking things down into smaller parts .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING FOR INNOVATION
TOOL : MIND MAPPING
The challenge that I faced which required mind mapping was a fundraiser in my school . I could n’t decide what program to conduct for the fundraiser in order to get maximum participation for my final goal to be achieved , which is to procure a good fund . The fundraiser went towards educating under privileged children ; therefore , it was absolutely obligatory to obtain a considerable amount . The reason mind mapping turned out to be necessary in this situation was due to the various programs attracting different customers . My final option was to choose between a bake sale , talent show or prom night . I also had to get all the required products according to the program chosen which required a mind map as well .
A mind map is a tool for the brain that captures the thinking that goes on inside your head . Mind mapping helps you think , collect knowledge , remember and create ideas . Most likely it will make you a better thinker . The reason I chose to use mind mapping as a tool to overcome my challenge is due to the information being presented visually . It will help me structure information well and analyze it better . The following links can be used to understand mind mapping further :
➢ https://www.mindmapping.com/ ➢ https://www.mindtools.com/pages/article/newISS_01.htm ➢ https://www.youtube.com/watch?v=5nTuScU70As
I used mind mapping in order to evaluate the most cost - effective program that raises the most funds . I also used the tool to map all the necessities for a successful program ( bake sale was chosen according to the tool ) . It was applied effectively and I was able to avoid unnecessary complications and doubts .
I gained insight through this management tool and increased my capacity to think effectively and quickly . It helped me be more organized and manage my time effectively . Mind mapping in relation to design thinking gives a clear organization and structure , straightforwardness and simplicity .
I would use the same tool in the future when it comes to these specific situations but I would try to contain the branches/ minimize them to only needed information to avoid confusion .
In conclusion , Mind mapping is one of the efficient method to organize ideas and analyze complex situations through breaking things down into smaller parts .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10147 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
One of my challenges in the workplace is the implementation on the new procedural handling of a policy , and to come up with an efficient set of rules and instructions that are easier to be understood and will take lesser time to be implemented .
Usually , the new procedural handling proposal consists of instructions to our Relationship Managers on how they shall conduct checking , review , and tagging of accounts in the system . Further , the challenge here is on describing the flow of instructions , step - by - step , in correct and orderly manner . Trainings , workshops , and webinars are conducted to roll out this kind of new procedural handling .
Application
Through visualization tool , the Relationship Managers will have a better appreciation of the new proposed process . I will provide screenshots of system / s they shall access , and use diagrams and flow charts for the instructions . This way , they will be able to have reference guides on what systems to access , what is the instruction and information to be inputted , and a step - by - step visual tool will greatly help in the proper and easier implementation of this process .
Insight and Approach
Visual tools ( such as flowcharts , screenshots and diagrams ) will help in the efficient implementation of any new process / handling . I will be using the same tool moving forward because it can save us more time in the implementation . I can avoid receiving and replying to too much questions / inquiries since I will be providing a step - by - step flowcharts and screenshots . Since the Relationship Managers ’ main task is to market products and services , they will have a little time to read instructions . Visuals will also save them lots of time and effort .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
One of my challenges in the workplace is the implementation on the new procedural handling of a policy , and to come up with an efficient set of rules and instructions that are easier to be understood and will take lesser time to be implemented .
Usually , the new procedural handling proposal consists of instructions to our Relationship Managers on how they shall conduct checking , review , and tagging of accounts in the system . Further , the challenge here is on describing the flow of instructions , step - by - step , in correct and orderly manner . Trainings , workshops , and webinars are conducted to roll out this kind of new procedural handling .
Application
Through visualization tool , the Relationship Managers will have a better appreciation of the new proposed process . I will provide screenshots of system / s they shall access , and use diagrams and flow charts for the instructions . This way , they will be able to have reference guides on what systems to access , what is the instruction and information to be inputted , and a step - by - step visual tool will greatly help in the proper and easier implementation of this process .
Insight and Approach
Visual tools ( such as flowcharts , screenshots and diagrams ) will help in the efficient implementation of any new process / handling . I will be using the same tool moving forward because it can save us more time in the implementation . I can avoid receiving and replying to too much questions / inquiries since I will be providing a step - by - step flowcharts and screenshots . Since the Relationship Managers ’ main task is to market products and services , they will have a little time to read instructions . Visuals will also save them lots of time and effort .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13647 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I am a member supporting Product Development in IT for a Fortune 50 Home Improvement organization . The online marketing and sales department were thinking of right campaigns and one of the campaigns was leveraging IT for increasing online sales . The IT Team had invested a considerable cost for tools and Upgrades in new technologies but was not driving enough online sales . The Project scope included increasing sales by means of good online experience , ease of access , digitizing - or anything that IT could help drive sales for all prospective customers for Products sold online . The project scope includes the online marketing and sales department , as well as the larger marketing department and IT department , with whom our IT Group work closely and had to be run in - house . Our attempt was to focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic in driving sales in line with their expectations and assist them with pointers to improve the sales .
Selection and Application :
Our team has already gone through several design thinking activities and tools , so we were ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype and get quick feedback to help understand the problem at hand .
Application :
For our first learning launch , we focused on the customers accessing the Store Portals . We created a sample of In - house customers to view the website and randomly shop for items from the existing online Portal . We asked the users to be un - biased and submit the feedback from their usage in a weeks time . This initiative was our test to understand the pros and cons of the shopping experience . Our team went through few workshops with the users after a week . We expected to produce a document with a clear description of the users shopping experience – what they liked , what they did not and what they would have liked to see more .
Insight :
Post the workshop and analyzing the feedback , for the points that required improvement – we got with the Development Team for prioritization of tasks and process . We involved the Product owner of the Team as well . There were multiple changes that were rolled out on the Home Page of the website over a period of time and the same group of users were asked to shop online again for a week time and give their feedback . Based on the feedback , this time around the shopping experience was much better . Additionally , during feedback session it was suggested by a user it would be really a good experience if the Home Page was customized to his profile . The development Team suggested that this was a possibility and wanted to explore more by means of A / B Testing on the Home Page . The Marketing and Sales Team , the Dev Team and the users then had sessions over a week with the A / B Testing team understand what kind of customization they would be able to support and the technology feasibility of such customization . The A / B Testing team then suggested they could run test for the Product Display Page or the Home Page with Multiple variants over a time period .
Approach :
We also used Story Telling to narrate the “ Website user ” persona to an extent to understand the user behavior . So , in our exercise – we used both the tools - the core was the Learning Launch that went hand in hand with Story Telling . The volume of visitors on the website was Millions and to understand and get feedback from a Subset of that sample was the way to move forward complimented with Story Telling , and rightly fitted the context of this Design Thinking exercise .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I am a member supporting Product Development in IT for a Fortune 50 Home Improvement organization . The online marketing and sales department were thinking of right campaigns and one of the campaigns was leveraging IT for increasing online sales . The IT Team had invested a considerable cost for tools and Upgrades in new technologies but was not driving enough online sales . The Project scope included increasing sales by means of good online experience , ease of access , digitizing - or anything that IT could help drive sales for all prospective customers for Products sold online . The project scope includes the online marketing and sales department , as well as the larger marketing department and IT department , with whom our IT Group work closely and had to be run in - house . Our attempt was to focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic in driving sales in line with their expectations and assist them with pointers to improve the sales .
Selection and Application :
Our team has already gone through several design thinking activities and tools , so we were ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype and get quick feedback to help understand the problem at hand .
Application :
For our first learning launch , we focused on the customers accessing the Store Portals . We created a sample of In - house customers to view the website and randomly shop for items from the existing online Portal . We asked the users to be un - biased and submit the feedback from their usage in a weeks time . This initiative was our test to understand the pros and cons of the shopping experience . Our team went through few workshops with the users after a week . We expected to produce a document with a clear description of the users shopping experience – what they liked , what they did not and what they would have liked to see more .
Insight :
Post the workshop and analyzing the feedback , for the points that required improvement – we got with the Development Team for prioritization of tasks and process . We involved the Product owner of the Team as well . There were multiple changes that were rolled out on the Home Page of the website over a period of time and the same group of users were asked to shop online again for a week time and give their feedback . Based on the feedback , this time around the shopping experience was much better . Additionally , during feedback session it was suggested by a user it would be really a good experience if the Home Page was customized to his profile . The development Team suggested that this was a possibility and wanted to explore more by means of A / B Testing on the Home Page . The Marketing and Sales Team , the Dev Team and the users then had sessions over a week with the A / B Testing team understand what kind of customization they would be able to support and the technology feasibility of such customization . The A / B Testing team then suggested they could run test for the Product Display Page or the Home Page with Multiple variants over a time period .
Approach :
We also used Story Telling to narrate the “ Website user ” persona to an extent to understand the user behavior . So , in our exercise – we used both the tools - the core was the Learning Launch that went hand in hand with Story Telling . The volume of visitors on the website was Millions and to understand and get feedback from a Subset of that sample was the way to move forward complimented with Story Telling , and rightly fitted the context of this Design Thinking exercise .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18600 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISION DEVELOPMENT
Challenge
I have been working in the agricultural sector for 22 years . I have worked in many years of service and marketing now I am also working in sales . Now I 'm trying to manage 12 dealers in a geographically difficult region .
I like to make NEW DISCOUNTS and change the field of confort . 12 men in front of the average employee for 20 years in the past , although the motivation is high , now in the shrinking market , lost their motivation in part is a mass of questioned . the fact that I did n't have an extroverted region when I went to this region made me think that I should develop vision first .
Selection
all dealers decided to do a preliminary test while thinking about how I would follow a way to develop vision . I wanted to learn the size of their imagination with this test . The test consisted of 3 questions .
How would you like to be a hero if you were a superhero ?
why is that ?
How does this superhero want to shop from a dealer ?
Application
The pre - test result enabled me to understand that dealers could not dream . because no one was able to construct a superhero in his imagination .
As a result of the tests I decided to do the workshop . ; To understand the current conditions of sales and service dealers , their approach to the brand , their customer experiences , their perceptions about brand and service , satisfaction and dissatisfaction points ; is to reveal the areas where the firm is ahead and can develop according to the competitors . The business plans that will present the threats and potential development areas for the brand and guide the brand and carry the brand up from where it is will be determined by the participation of the dealers .
I 've included the super hero game in the workshop .
In this section , participants will be asked to create an ideal New Holland product , sales and service dealer for the superhero with infinite skill and authority ( divided into groups of 6 - 8) . Then the difference between the results and the current conditions will be determined and what will be done to achieve this ideal experience will be determined . At the end of this exercise , suspension planning will be started .
In addition , in order to include the dealers into the operation , the designated 3 people will be the sales person , the service manager and the dealer manager at the dealer .
After this activity , the areas where the brand and its dealers are at the forefront and the areas where development should be shown will be taken .
Insight & Approach
As a result of the workshop ;
Determining the areas where the brand is at the forefront within the day , how to turn these into advantages in sales and service .
Examination of the areas that are determined during the day and which threaten the brand and action plans related to them
For 2014 , we now have a road map where the dealers feel themselves in a safer area .
Best regards ,
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISION DEVELOPMENT
Challenge
I have been working in the agricultural sector for 22 years . I have worked in many years of service and marketing now I am also working in sales . Now I 'm trying to manage 12 dealers in a geographically difficult region .
I like to make NEW DISCOUNTS and change the field of confort . 12 men in front of the average employee for 20 years in the past , although the motivation is high , now in the shrinking market , lost their motivation in part is a mass of questioned . the fact that I did n't have an extroverted region when I went to this region made me think that I should develop vision first .
Selection
all dealers decided to do a preliminary test while thinking about how I would follow a way to develop vision . I wanted to learn the size of their imagination with this test . The test consisted of 3 questions .
How would you like to be a hero if you were a superhero ?
why is that ?
How does this superhero want to shop from a dealer ?
Application
The pre - test result enabled me to understand that dealers could not dream . because no one was able to construct a superhero in his imagination .
As a result of the tests I decided to do the workshop . ; To understand the current conditions of sales and service dealers , their approach to the brand , their customer experiences , their perceptions about brand and service , satisfaction and dissatisfaction points ; is to reveal the areas where the firm is ahead and can develop according to the competitors . The business plans that will present the threats and potential development areas for the brand and guide the brand and carry the brand up from where it is will be determined by the participation of the dealers .
I 've included the super hero game in the workshop .
In this section , participants will be asked to create an ideal New Holland product , sales and service dealer for the superhero with infinite skill and authority ( divided into groups of 6 - 8) . Then the difference between the results and the current conditions will be determined and what will be done to achieve this ideal experience will be determined . At the end of this exercise , suspension planning will be started .
In addition , in order to include the dealers into the operation , the designated 3 people will be the sales person , the service manager and the dealer manager at the dealer .
After this activity , the areas where the brand and its dealers are at the forefront and the areas where development should be shown will be taken .
Insight & Approach
As a result of the workshop ;
Determining the areas where the brand is at the forefront within the day , how to turn these into advantages in sales and service .
Examination of the areas that are determined during the day and which threaten the brand and action plans related to them
For 2014 , we now have a road map where the dealers feel themselves in a safer area .
Best regards ,
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9680 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge
I work for an association that is dedicated to holding events from time to time , however these had become monotonous and people were beginning to get bored , little by little the events began to be empty and we did not know what to do , if we continued like this soon we would have to raise the annual price of memberships and we would not have the scope that we have now .
Application
One day for family reasons I went to see party rooms with my mother , at that moment I was trying to distract myself from work but when we saw one of these places it completely caught my attention . I began to visualize where each exhibitor would be accommodated , the materials and simply it was perfect . So when I got home I started to do a planning , reviewing the viability of the events there , I contacted the room and asked if they were willing to work with us , the relevant thing about this place is that it had a certain captivating appeal , they also offered different areas and services that could make the experience totally different from one another . I called my boss and told him that we should take the risk because it was worth it , we just have to train our exhibitors to adapt to this new space that would be fully interactive for visitors . As the first point of my planning , we took the exhibitors to enjoy the service of the venue themselves , then we saw how to incorporate them with the show to make them more eye - catching and finally we put it to the test , it was successful .
Insight & Approach
Thanks to this course I learned to better plan my events , before I would only have looked for a better place for the events , however now I am aware that the experience when buying needs to be wonderful , it is not only to present the object or the service but It must be a whole process and for this the visualization has helped me a lot , from imagining , starting to planning and implementing , my work has radically changed because my approach did so .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge
I work for an association that is dedicated to holding events from time to time , however these had become monotonous and people were beginning to get bored , little by little the events began to be empty and we did not know what to do , if we continued like this soon we would have to raise the annual price of memberships and we would not have the scope that we have now .
Application
One day for family reasons I went to see party rooms with my mother , at that moment I was trying to distract myself from work but when we saw one of these places it completely caught my attention . I began to visualize where each exhibitor would be accommodated , the materials and simply it was perfect . So when I got home I started to do a planning , reviewing the viability of the events there , I contacted the room and asked if they were willing to work with us , the relevant thing about this place is that it had a certain captivating appeal , they also offered different areas and services that could make the experience totally different from one another . I called my boss and told him that we should take the risk because it was worth it , we just have to train our exhibitors to adapt to this new space that would be fully interactive for visitors . As the first point of my planning , we took the exhibitors to enjoy the service of the venue themselves , then we saw how to incorporate them with the show to make them more eye - catching and finally we put it to the test , it was successful .
Insight & Approach
Thanks to this course I learned to better plan my events , before I would only have looked for a better place for the events , however now I am aware that the experience when buying needs to be wonderful , it is not only to present the object or the service but It must be a whole process and for this the visualization has helped me a lot , from imagining , starting to planning and implementing , my work has radically changed because my approach did so .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22589 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Designing Thinking for Innovation – Learning Launch
Challenge
As the marketing lead for my organization , I led the challenge to evolve our live event for an industry faced with monumental changes as a result of COVID-19 in order to ensure attendance while delivering ROI for our exhibiting customers . The project scope included the marketing team comprised of 8 employees , as well as the entire event team across all functions – all who have significant customer interaction . The project is limited to internal resources , in small group settings with a marketing team member on each , with initial evolution ideas presented to the broader group within 15 days . Each teams ’ focus included the impact of the Corona Virus on the industry we serve , the immediate and short - term needs in the business owners in this sector , and the need and expectation of the exhibitors at these live events .
Selection
Our teams have completed the presentation portion of the thinking for innovation and implemented the attendee research , and the most compelling idea is to broaden the scope of our attendee segments beyond our traditional core ; and the next step to test our learning is the learning launch tool . ( Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype ) .
Application
For our first learning launch , we focused on the data to extrapolate the educational needs of our potential attendees across all segments . In particular , we wanted to see if we could create unique , meaningful content that appealed across all segments to begin to build a learning library that would deliver across all needs . This tested our assumption that education would be a driver for event attendance , and that all needs were the same . Our team then conducted research to gauge interest level by group . This step was completed in the short time frame of one week - and identified that while there were common needs across all business types – each had unique challenges that they needed help addressing .
For our second learning launch , we focused on gaining clarity of needs and priorities of each specific group to determine commonalities and differences . Our team then completed quick phone interviews across all sections , with questions focused on identifying immediate business challenges , business evolutions taking place currently , expected business evolutions within the next 3 - 6 months , and opportunities realized as a result of COVID-19 . Both this survey and the interviews were conducted over a one week time period .
Finally , we developed and rolled out an interactive learning platform with four pillars of focus , one each for our core audience and three new prospective attendee groups as a final test of proof of concept .
Insight
By applying the learning launch tool , our team was able to narrow the educational offerings to meet specific needs – including identifying several common needs , as well as several business - type specific needs – across the short time frame of less than one month . We uncovered several unknown challenges , specific to employee recruitment and retention , that we were unaware of . Moving forward , our team will continue both online surveys and attendee interviews to be sure we are delivering the most relevant educational content for our customers .
Approach
We have uncovered that continual customer research and interviews will help us to deliver the most relevant educational content for our customers and cement the value of attendance for both our core and new attendee segments . Moving forward , keeping a pulse on the needs of the industry will ensure we are rolling out a program that meets the needs of all of our customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Designing Thinking for Innovation – Learning Launch
Challenge
As the marketing lead for my organization , I led the challenge to evolve our live event for an industry faced with monumental changes as a result of COVID-19 in order to ensure attendance while delivering ROI for our exhibiting customers . The project scope included the marketing team comprised of 8 employees , as well as the entire event team across all functions – all who have significant customer interaction . The project is limited to internal resources , in small group settings with a marketing team member on each , with initial evolution ideas presented to the broader group within 15 days . Each teams ’ focus included the impact of the Corona Virus on the industry we serve , the immediate and short - term needs in the business owners in this sector , and the need and expectation of the exhibitors at these live events .
Selection
Our teams have completed the presentation portion of the thinking for innovation and implemented the attendee research , and the most compelling idea is to broaden the scope of our attendee segments beyond our traditional core ; and the next step to test our learning is the learning launch tool . ( Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype ) .
Application
For our first learning launch , we focused on the data to extrapolate the educational needs of our potential attendees across all segments . In particular , we wanted to see if we could create unique , meaningful content that appealed across all segments to begin to build a learning library that would deliver across all needs . This tested our assumption that education would be a driver for event attendance , and that all needs were the same . Our team then conducted research to gauge interest level by group . This step was completed in the short time frame of one week - and identified that while there were common needs across all business types – each had unique challenges that they needed help addressing .
For our second learning launch , we focused on gaining clarity of needs and priorities of each specific group to determine commonalities and differences . Our team then completed quick phone interviews across all sections , with questions focused on identifying immediate business challenges , business evolutions taking place currently , expected business evolutions within the next 3 - 6 months , and opportunities realized as a result of COVID-19 . Both this survey and the interviews were conducted over a one week time period .
Finally , we developed and rolled out an interactive learning platform with four pillars of focus , one each for our core audience and three new prospective attendee groups as a final test of proof of concept .
Insight
By applying the learning launch tool , our team was able to narrow the educational offerings to meet specific needs – including identifying several common needs , as well as several business - type specific needs – across the short time frame of less than one month . We uncovered several unknown challenges , specific to employee recruitment and retention , that we were unaware of . Moving forward , our team will continue both online surveys and attendee interviews to be sure we are delivering the most relevant educational content for our customers .
Approach
We have uncovered that continual customer research and interviews will help us to deliver the most relevant educational content for our customers and cement the value of attendance for both our core and new attendee segments . Moving forward , keeping a pulse on the needs of the industry will ensure we are rolling out a program that meets the needs of all of our customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19305 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge and selection
The tool used by me was Visualization or Visual Thinking to tackle the gap analysis of an existing system . As a marketing lead , I was supposed to analyse the ROI of the $ invested in a large campaign and find the gaps as why we were n’t achieving the desired results .
I used this tool as there were many stakeholders from different teams of the ecosystem involved . It was important to understand the process flow and identify / nail the gap through visual representation of ‘ As - Is ’ to achieve ‘ To - Be ’ .
Objective was to visually represent the entire process of the marketing campaign and find the missing pieces to achieve the bigger goal . Campaign involved various team like – content , digital , campaign , Martech , inside sales and portfolio marketing . The scope of work had to be outlined in order to meet the desired results .
Application
When we 're dealing with very complex problems , we 're actually enacting a different kind of problem solving that has to bring in more than just logic . We 're thinking about possibilities that we have n't yet seen . So that kind of imaginative work really has to be brought out by using pictorial / visual representation of ideas . When you get to the concept development , visualization becomes incredibly key . Because concepts are literally coming out of your mind 's eye . And your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . The way that we might use visualization in that , in that kind of situation is through diagrams / sketching .
Since there were disparate entities / teams in the system , approach was to question all with a defined set of questions and represent in the pictorial format . I used https://app.diagrams.net/ to sketch the entire flow – target audience , all different levels of touch points , view of customer interactions / engagements , customer scores etc .
It was all achieved through formal interviews with stakeholders and using the information for the process diagram .
Insight and approach
The entire process of interviewing and representing the entire process through diagram , gave me a clear picture of the gaps / missing pieces . It was evident from the flow and what we wanted from the bigger picture . Concepts were created and strategy to fill the gaps . An innovative approach was planned as per the existing weapons in the arsenal .
Since I discovered that the most valued aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised diagram that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge and selection
The tool used by me was Visualization or Visual Thinking to tackle the gap analysis of an existing system . As a marketing lead , I was supposed to analyse the ROI of the $ invested in a large campaign and find the gaps as why we were n’t achieving the desired results .
I used this tool as there were many stakeholders from different teams of the ecosystem involved . It was important to understand the process flow and identify / nail the gap through visual representation of ‘ As - Is ’ to achieve ‘ To - Be ’ .
Objective was to visually represent the entire process of the marketing campaign and find the missing pieces to achieve the bigger goal . Campaign involved various team like – content , digital , campaign , Martech , inside sales and portfolio marketing . The scope of work had to be outlined in order to meet the desired results .
Application
When we 're dealing with very complex problems , we 're actually enacting a different kind of problem solving that has to bring in more than just logic . We 're thinking about possibilities that we have n't yet seen . So that kind of imaginative work really has to be brought out by using pictorial / visual representation of ideas . When you get to the concept development , visualization becomes incredibly key . Because concepts are literally coming out of your mind 's eye . And your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . The way that we might use visualization in that , in that kind of situation is through diagrams / sketching .
Since there were disparate entities / teams in the system , approach was to question all with a defined set of questions and represent in the pictorial format . I used https://app.diagrams.net/ to sketch the entire flow – target audience , all different levels of touch points , view of customer interactions / engagements , customer scores etc .
It was all achieved through formal interviews with stakeholders and using the information for the process diagram .
Insight and approach
The entire process of interviewing and representing the entire process through diagram , gave me a clear picture of the gaps / missing pieces . It was evident from the flow and what we wanted from the bigger picture . Concepts were created and strategy to fill the gaps . An innovative approach was planned as per the existing weapons in the arsenal .
Since I discovered that the most valued aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised diagram that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19711 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
Challenge :
our challenge is to produce the milk to every
part of the country by using “ mind mapping ” tool .I can finish my challenge by using this tool .
Selection :
I choose this tool for people to understand it
better and instead of writing in paragraph we can illustrate our ideas in very simple way . This way the people can understand it better and fast . That is why I selected this tool
Application :
I applied this tool for better processing , it will be
easy for us also to create the mind mapping . I applied like aim , positives , negatives , present development , Processing .
Insight :
I learn that milk is very important and it is also very
important for people to have it that is why I Did a mindmapping that people can understand the uses of milk like water
Approach :
Next time I will go with Story telling because I
feel better by using that it is difficult but it makes our skills better .
MIND MAPPING FOR MILK PRODUCTION
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
Challenge :
our challenge is to produce the milk to every
part of the country by using “ mind mapping ” tool .I can finish my challenge by using this tool .
Selection :
I choose this tool for people to understand it
better and instead of writing in paragraph we can illustrate our ideas in very simple way . This way the people can understand it better and fast . That is why I selected this tool
Application :
I applied this tool for better processing , it will be
easy for us also to create the mind mapping . I applied like aim , positives , negatives , present development , Processing .
Insight :
I learn that milk is very important and it is also very
important for people to have it that is why I Did a mindmapping that people can understand the uses of milk like water
Approach :
Next time I will go with Story telling because I
feel better by using that it is difficult but it makes our skills better .
MIND MAPPING FOR MILK PRODUCTION
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16311 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Mind Mapping Challenge & Selection Mind Mapping is a great tool to use for finding innovative solutions to a problem . I use Mind Mapping in buisness . In Meetings , we Brainstrorm ideas and then Mind Mapping is an effective tool to find innovative solutions which increases effieciency . I use it to summarize discussions , Breakdown complex problems and present information in a creative way . Application I have to start with a single central idea . This is the starting point and should be in the center of our page . For example , I have a " Buisnness Plan " . I include color and an image with theidea , as our brain responds better to visual stimuli . Now , the second step is to add branches to our map . These are the main ideas related to thecentral idea . These branches can be " Schedule " , " Branding","Budget","Target Audience " . I add appropriate keywords to these ideas which sparks ideas for more sub - branches . The third step is to start thinking of each of these branches and add sub - branches . Like sub- branches to " Branding " can be " How " , " Cost","Advertisement " . Link these ideas properly in a flowchart . Use color to differentiate between different branches . Insight & Approach This course helped me to understand Mind mapping is one of the most efficient method to organize ideas and analyze complex situations through breaking things down into smaller parts . It can be used along or with in collaboration with other design thinking methods . Mind mapping can be applied in different sectors including business and education to achieve goals related to better thinking and collaboration between employees or students . In the business sector , mind mapping can be used to achieve the following : Efficient meeting time and communicating ideas . Increase productivity through better thinking methods . Support the project management process as it can integrated with the project management planning . Improve communication and collaboration inside and between teams .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Mind Mapping Challenge & Selection Mind Mapping is a great tool to use for finding innovative solutions to a problem . I use Mind Mapping in buisness . In Meetings , we Brainstrorm ideas and then Mind Mapping is an effective tool to find innovative solutions which increases effieciency . I use it to summarize discussions , Breakdown complex problems and present information in a creative way . Application I have to start with a single central idea . This is the starting point and should be in the center of our page . For example , I have a " Buisnness Plan " . I include color and an image with theidea , as our brain responds better to visual stimuli . Now , the second step is to add branches to our map . These are the main ideas related to thecentral idea . These branches can be " Schedule " , " Branding","Budget","Target Audience " . I add appropriate keywords to these ideas which sparks ideas for more sub - branches . The third step is to start thinking of each of these branches and add sub - branches . Like sub- branches to " Branding " can be " How " , " Cost","Advertisement " . Link these ideas properly in a flowchart . Use color to differentiate between different branches . Insight & Approach This course helped me to understand Mind mapping is one of the most efficient method to organize ideas and analyze complex situations through breaking things down into smaller parts . It can be used along or with in collaboration with other design thinking methods . Mind mapping can be applied in different sectors including business and education to achieve goals related to better thinking and collaboration between employees or students . In the business sector , mind mapping can be used to achieve the following : Efficient meeting time and communicating ideas . Increase productivity through better thinking methods . Support the project management process as it can integrated with the project management planning . Improve communication and collaboration inside and between teams .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11366 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Mind Mapping
Challenge & Selection
In my country , the law will soon come into force , which will severely restrict the development
of one of the key sales of our company . Around the law of very much information . one is
authentic , the other has only logical conclusions . At the same time , the sales channel at the
moment is quite developed and brings very good results . For the systematization of all
information , its visualization , for finding unobvious connections and finding interesting
solutions for support and further development of the sales channel , I decided to use Mind
Mapping
Application
To create the maps , I decided to use the on - line tool to build Mind maps – Coggle . I marked the
central theme and we began to write out all the facts and thoughts on this topic . I must say that
I originally made two maps . one developed a profile group . a group that was always engaged in
this sales channel or was deeply in this topic . With this group , we brought all the obvious facts
and added further visual displays . we did this already on a printed map by hand . each
supplemented the fact or information of another team member . so I wanted to make sure that
all members of the team understand about the same and visualize facts and information . To
minimize the subjective perception of facts and information . Another card was created by a
group that was never involved in sales . In this group for another look and interpretation of
known facts when creating Mind mapp I used the method described in magazine Harvard
Business Review Russia may 2018 by the host Hal Gregersen " flurry of questions " . For every
known fact\obstacle development of the sales channel this group generated a " flurry of
questions . " The result of these two cards were interesting ideas of the use of automata in the
genus instead of some sales outlets and a few very interesting ideas that require additional
development .
Insight
I realized that this tool will be one of the main tools for me to analyze , assimilate a large
number of inofomatsii different people , as well as a simple way to find the relationship
between the facts .
Approach
Next time I would mix up the groups , which this time were too crystalline . One was completely
in the subject matter , a friend is not at all in the subject . One used the usual approach when
creating ... , another slightly unusual , mixed approach with the simulacrum of brainstorming .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Mind Mapping
Challenge & Selection
In my country , the law will soon come into force , which will severely restrict the development
of one of the key sales of our company . Around the law of very much information . one is
authentic , the other has only logical conclusions . At the same time , the sales channel at the
moment is quite developed and brings very good results . For the systematization of all
information , its visualization , for finding unobvious connections and finding interesting
solutions for support and further development of the sales channel , I decided to use Mind
Mapping
Application
To create the maps , I decided to use the on - line tool to build Mind maps – Coggle . I marked the
central theme and we began to write out all the facts and thoughts on this topic . I must say that
I originally made two maps . one developed a profile group . a group that was always engaged in
this sales channel or was deeply in this topic . With this group , we brought all the obvious facts
and added further visual displays . we did this already on a printed map by hand . each
supplemented the fact or information of another team member . so I wanted to make sure that
all members of the team understand about the same and visualize facts and information . To
minimize the subjective perception of facts and information . Another card was created by a
group that was never involved in sales . In this group for another look and interpretation of
known facts when creating Mind mapp I used the method described in magazine Harvard
Business Review Russia may 2018 by the host Hal Gregersen " flurry of questions " . For every
known fact\obstacle development of the sales channel this group generated a " flurry of
questions . " The result of these two cards were interesting ideas of the use of automata in the
genus instead of some sales outlets and a few very interesting ideas that require additional
development .
Insight
I realized that this tool will be one of the main tools for me to analyze , assimilate a large
number of inofomatsii different people , as well as a simple way to find the relationship
between the facts .
Approach
Next time I would mix up the groups , which this time were too crystalline . One was completely
in the subject matter , a friend is not at all in the subject . One used the usual approach when
creating ... , another slightly unusual , mixed approach with the simulacrum of brainstorming .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21211 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tool – Mind Mapping
Challenge
I work as a junior project manager in the customer experience team of an international emergency assistance company . One of our tasks is to collect customer feedbacks from different channels , perform analysis to evaluate customer satisfaction and find solutions to pain points to ameliorate customer experience . We recently noticed that the customer satisfaction of roadside assistance drops significantly in July and August every year , and we only know from data that it ’s due to the large volume of cases in “ Peak Season ” . In order to find the root causes and design innovative solutions to customer pain points , our team decided to hold a design thinking session .
Selection
The scope of the project includes 3 European markets : France , Italy , Iberia ( Spain & Portugal ) , and the country managers know their market better than anyone else , including us central team in headquarter , so their mind really matters and is the key to the project . In order to map out the full picture of the project , a collective design thinking session with in - depth brainstorm such as mind mapping workshop is a good fit to us .
Application
We took a whole day and organized 2 rounds discussion for the mind mapping , the first round mainly to come up with all possible causes for customer complaints , and the second round to kill the non - relevant ones and merge repetitive ones to have the final root causes .
It ’s just like organizing a yard sale and inviting shoppers ( indicated in the design thinking course ) , we listed out all relevant colleagues within the scope and defined 12 key stakeholders as participants to the sessions .
In the first discussion , our team listed most common complaints from customers , and for each of the complaints , country managers would have 5mins to come up with ideas on root causes of the complaints . The discussion was completely online and we used virtual sticky notes so that every one could think independently and not be influenced by others voice .
After gathering all possible root causes for all complaints , we entered next round of discussion . In this round , we reviewed all sticky notes again , killed the non - relevant ones and tried to find the internal links between the causes and build a mind map to connect the dots .
Insight & Approach
Using the mind mapping tool , our design thinking session was more efficient than ever . Even though we had so many fragmented pieces of information and data , we were managed to sort and categorized them and transformed them into structured insights . The result of the session , a clear mind map of real root causes for each customer complaints , has been a good guidance for our team to plan for next steps to close the loop : we quickly proposed several innovative solutions to experiment in the soon coming “ peak season ” , and defined baseline and KPI for the experiments .
Our team have had many design thinking workshops before , but after having this course , I had a clearer view on what a structured design thinking process should be , and how to use the design thinking tools to achieve the most outcome . It ’s been a very useful course for me .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tool – Mind Mapping
Challenge
I work as a junior project manager in the customer experience team of an international emergency assistance company . One of our tasks is to collect customer feedbacks from different channels , perform analysis to evaluate customer satisfaction and find solutions to pain points to ameliorate customer experience . We recently noticed that the customer satisfaction of roadside assistance drops significantly in July and August every year , and we only know from data that it ’s due to the large volume of cases in “ Peak Season ” . In order to find the root causes and design innovative solutions to customer pain points , our team decided to hold a design thinking session .
Selection
The scope of the project includes 3 European markets : France , Italy , Iberia ( Spain & Portugal ) , and the country managers know their market better than anyone else , including us central team in headquarter , so their mind really matters and is the key to the project . In order to map out the full picture of the project , a collective design thinking session with in - depth brainstorm such as mind mapping workshop is a good fit to us .
Application
We took a whole day and organized 2 rounds discussion for the mind mapping , the first round mainly to come up with all possible causes for customer complaints , and the second round to kill the non - relevant ones and merge repetitive ones to have the final root causes .
It ’s just like organizing a yard sale and inviting shoppers ( indicated in the design thinking course ) , we listed out all relevant colleagues within the scope and defined 12 key stakeholders as participants to the sessions .
In the first discussion , our team listed most common complaints from customers , and for each of the complaints , country managers would have 5mins to come up with ideas on root causes of the complaints . The discussion was completely online and we used virtual sticky notes so that every one could think independently and not be influenced by others voice .
After gathering all possible root causes for all complaints , we entered next round of discussion . In this round , we reviewed all sticky notes again , killed the non - relevant ones and tried to find the internal links between the causes and build a mind map to connect the dots .
Insight & Approach
Using the mind mapping tool , our design thinking session was more efficient than ever . Even though we had so many fragmented pieces of information and data , we were managed to sort and categorized them and transformed them into structured insights . The result of the session , a clear mind map of real root causes for each customer complaints , has been a good guidance for our team to plan for next steps to close the loop : we quickly proposed several innovative solutions to experiment in the soon coming “ peak season ” , and defined baseline and KPI for the experiments .
Our team have had many design thinking workshops before , but after having this course , I had a clearer view on what a structured design thinking process should be , and how to use the design thinking tools to achieve the most outcome . It ’s been a very useful course for me .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14587 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is a great tool that I always enjoy using . The clients of the firm I work with are made up of many financial groups and people with different sensitivity levels . The customer who buys the product often leases it to another user . Therefore , I have a very variable customer profile . When we examine the customer profile , we see that almost all of them are men . We realize that people who use it for rent have lower income than those who buy .
The common feature of our customers who use the product is that they all use the same conditions and share the same experience . When they use the product alone for a long time , they show a very sharing attitude in sharing their experiences .
Application
I have a story about using storytelling . At the company where I am working now , we were getting a complaint from customers that a part was shaking while driving . However , the shaking of that part was very normal because it gave us advantages in other aspects thanks to its flexibility . But when the client saw that it was vibrating rather than rigid , he thought there was something wrong . We thought about how we could get around this , we could n't change our piece because we designed it to act in this character . Therefore , we tried to change our customer 's perception .
We talked about how good this structure is in a language that they can understand by going down to the field and meeting with the customers , we organized workshops . We asked our sales team to explain this feature during the promotion of the product .
Insight & Approach
The method we tried really worked , we were still getting complaints at first , we were continuing this method until these complaints were completely gone . Since it is a new model product , we continued our product promotion with calmness , at first considering it as normal . When we observed the complaints , we realized that we did not receive any complaints after a while , and we even came across with the customers talking about this feature in their conversations , and we are happy for this .
Satisfying the customer is our priority , so we have started to get customer opinion as a priority in our designs . We tested prototypes with our customers and started to produce them later , which prevented many complaints we had the potential to buy later .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is a great tool that I always enjoy using . The clients of the firm I work with are made up of many financial groups and people with different sensitivity levels . The customer who buys the product often leases it to another user . Therefore , I have a very variable customer profile . When we examine the customer profile , we see that almost all of them are men . We realize that people who use it for rent have lower income than those who buy .
The common feature of our customers who use the product is that they all use the same conditions and share the same experience . When they use the product alone for a long time , they show a very sharing attitude in sharing their experiences .
Application
I have a story about using storytelling . At the company where I am working now , we were getting a complaint from customers that a part was shaking while driving . However , the shaking of that part was very normal because it gave us advantages in other aspects thanks to its flexibility . But when the client saw that it was vibrating rather than rigid , he thought there was something wrong . We thought about how we could get around this , we could n't change our piece because we designed it to act in this character . Therefore , we tried to change our customer 's perception .
We talked about how good this structure is in a language that they can understand by going down to the field and meeting with the customers , we organized workshops . We asked our sales team to explain this feature during the promotion of the product .
Insight & Approach
The method we tried really worked , we were still getting complaints at first , we were continuing this method until these complaints were completely gone . Since it is a new model product , we continued our product promotion with calmness , at first considering it as normal . When we observed the complaints , we realized that we did not receive any complaints after a while , and we even came across with the customers talking about this feature in their conversations , and we are happy for this .
Satisfying the customer is our priority , so we have started to get customer opinion as a priority in our designs . We tested prototypes with our customers and started to produce them later , which prevented many complaints we had the potential to buy later .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16029 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Being in the medical sales field , engaging with customers is a crucial step within the sales process . And nothing was more powerful than the power of storytelling . Connecting with the mind and the soul of the surgeon , the purchasing department and nurses , through telling the stories of patients that we saved their lives while using a specific product , invited all the staff and medical team to contribute as well in making positive difference in people ’s life !
Medical staff is concerned about its patient , and are looking permanently to have the best outcome . They struggle with each complication , they needs solutions that help them improve their patient Quality of life ! And here the storytelling will let them see the difference that our product is making , and then they ask to be part of that purpose : Saving lives and improving patient outcome !
Once they used the product , it is their turn to share their stories , to show their pride , with other customers !
Application :
Introducing one new product , that was more expensive to a new medical institution , was really challenging ! One purchasing agent insists that we must follow the process of introducing this new product to the hospital , which will take almost 6 months to 1 year !
Regardless the fact , that the surgeon , nurses and technicians need the product urgently , since they saw the difference it can make , they want to proceed immediately by shortcutting the procedure with valid justification . However , the final decision was in the hand of the purchasing officer that insists to follow the dictated rules .
Then I used the magic of storytelling ! I shared with her the story of a grandmother who was extremely happy with the born of her first nephew , and then all of a sudden she had a stroke and was luckily moved immediately to the hospital ; emergency room , diagnosed with stroke , with a 33 % risk of survival , 33 % risk of permanent disability and 33 % risk of death . I transmitted the world of the patient and her fear during those moments , since the patient was still in complete awareness while riding her to the hospital . She was expressing her fear of death , of her disability that will prevent her from playing with her nephew , to assist him walking his first steps , to hear him shouting mama I love you . She was lucky enough that the hospital she was admitted to accepted introducing the life saving product , since it was a need for the patients ! And then I paused !
The purchasing officer started asking more about the disease , the product , the clinical outcome , and all of the sudden she signed and approved to introduce the product URGENTLY !
One week after , I received a call ! She was herself , telling me the story of a patient admitted in her hospital . The patient survived his stroke with a complete recovery two days after the medical intervention , the product used for the procedure , was the newly introduced product !
Insight & Approach
In this story , the purchasing officer , was as well , having a new nephew , and she told me that she puts herself on the shoes of the grandmother that has a stroke . She said me too , I want a chance to assist my nephew in his early stages in life , I want to be there ! I want to have a second chance , and I want to give the chance for every patient !
The engagement level in that discussion was very high , and the purchasing officer translated her enthusiasm into actions !
I learned that the power of storytelling is immense and it can beat all the data that shows scientific evidence presented in an appealing way ! Storytelling creates a cause for us to act , to change , to reflect !
My best part in my sales calls and meetings is to share the pre - selected stories that are tailored to the audience !
The take away from that course , was to put customers and their experiences front and center , and assist them in their journey !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Being in the medical sales field , engaging with customers is a crucial step within the sales process . And nothing was more powerful than the power of storytelling . Connecting with the mind and the soul of the surgeon , the purchasing department and nurses , through telling the stories of patients that we saved their lives while using a specific product , invited all the staff and medical team to contribute as well in making positive difference in people ’s life !
Medical staff is concerned about its patient , and are looking permanently to have the best outcome . They struggle with each complication , they needs solutions that help them improve their patient Quality of life ! And here the storytelling will let them see the difference that our product is making , and then they ask to be part of that purpose : Saving lives and improving patient outcome !
Once they used the product , it is their turn to share their stories , to show their pride , with other customers !
Application :
Introducing one new product , that was more expensive to a new medical institution , was really challenging ! One purchasing agent insists that we must follow the process of introducing this new product to the hospital , which will take almost 6 months to 1 year !
Regardless the fact , that the surgeon , nurses and technicians need the product urgently , since they saw the difference it can make , they want to proceed immediately by shortcutting the procedure with valid justification . However , the final decision was in the hand of the purchasing officer that insists to follow the dictated rules .
Then I used the magic of storytelling ! I shared with her the story of a grandmother who was extremely happy with the born of her first nephew , and then all of a sudden she had a stroke and was luckily moved immediately to the hospital ; emergency room , diagnosed with stroke , with a 33 % risk of survival , 33 % risk of permanent disability and 33 % risk of death . I transmitted the world of the patient and her fear during those moments , since the patient was still in complete awareness while riding her to the hospital . She was expressing her fear of death , of her disability that will prevent her from playing with her nephew , to assist him walking his first steps , to hear him shouting mama I love you . She was lucky enough that the hospital she was admitted to accepted introducing the life saving product , since it was a need for the patients ! And then I paused !
The purchasing officer started asking more about the disease , the product , the clinical outcome , and all of the sudden she signed and approved to introduce the product URGENTLY !
One week after , I received a call ! She was herself , telling me the story of a patient admitted in her hospital . The patient survived his stroke with a complete recovery two days after the medical intervention , the product used for the procedure , was the newly introduced product !
Insight & Approach
In this story , the purchasing officer , was as well , having a new nephew , and she told me that she puts herself on the shoes of the grandmother that has a stroke . She said me too , I want a chance to assist my nephew in his early stages in life , I want to be there ! I want to have a second chance , and I want to give the chance for every patient !
The engagement level in that discussion was very high , and the purchasing officer translated her enthusiasm into actions !
I learned that the power of storytelling is immense and it can beat all the data that shows scientific evidence presented in an appealing way ! Storytelling creates a cause for us to act , to change , to reflect !
My best part in my sales calls and meetings is to share the pre - selected stories that are tailored to the audience !
The take away from that course , was to put customers and their experiences front and center , and assist them in their journey !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11471 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking for Innovation
DESIGN THINKING :
Design thinking is a process for creative problem solving . Design thinking has a human - centered core . It encourages organizations to focus on the people they 're creating for , which leads to better products , services , and internal processes . Design thinking refers to the cognitive , strategic and practical processes by which design concepts are developed . Good design thinking is about bringing very different points of view together . Thinking normally is the 80 % of the time , but for that , 20 % of the time where we need something very disruptive , very innovative , very creative , we 're going to have to put up with a little bit more of the ambiguity . It force them into a set of rules when we ca n't essentially create an algorithm for doing them then that makes them hard to outsource and hard to automate , and therefore more valuable . So it 's things like design and design thinking and it 's things like narrative and story , which we think is . There 's no single piece of data that 's going to make it easier . It 's just about trying different things and experimenting , and trying to move forward towards a solution . We 're never going to have enough information . We 're never going to have the right information . We just have to interpret what we have now and do the best that we can . We can use powerpoint reports , charts to generate ideas from them . And in many cases , that , does work for incremental improvements . But if , we want something more disruptive , you really have to go into the field and , and find something proprietary . And experience it . We have abilities that are becoming more valuable , because they have certain attributes to them . There are two types of problems , there are mysteries and there are puzzles . Puzzles are problems where when you have the right level of data disclosure , when you have that absolute number , the problem can be solved . Design thinking solves the problems of customer 's . On top of helping them approach problems from a customer ’s perspective , design thinking sets them up to develop more unique and creative solutions to people ’s needs . Design thinking encourages brands to recognize and remove unconscious bias when creating customer experiences . With a firsthand view of how people from all backgrounds use their products and services , companies can gain a complete picture of their audiences .
VISUALIZATION :
Here , I have learnt visualization tool as describe as follows . Visualization is about using images . It ’s not about drawing , it ’s about visual thinking . It pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally use . When explaining an idea using words , the rest of us will form our own mental pictures , usually informed by our training . We can present our idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models . So getting in the habit of doing visualization is actually a way of cultivating that side of our brain work . Visualization is really important . For the process of design because it 's actually a way of unlocking a different part of brain . It allows us to think in a nonverbal way . Most design thinkers call visualization as “ the mother of all design tools ” . 90 % of information entering the brain is visual . Visualization is anything from the things we write on a chalkboard or a whiteboard . To the images that we create in a PowerPoint presentation , to photography , video . It 's basically anything that takes us beyond just using words or language alone . Things like color . Things like symbols for example . The beauty of using visualization is that we can tap into a single picture . The more we begin to use pictures , the more that we begin to diagram while you talk , and create a visual image for people of how we are thinking . Pictures and images enable us to not only help people understand what it is we 're trying to do , but to help really persuade them in the worthiness of that particular idea or the strength of , of that concept . There is an another tool called ‘ Mind maps ’ are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . What I learned from studying this exercise is , the visualization is used for Design thinkers to think or visualize the ideas for the problem and gives the proper solution by visualization to reality . I have referred many of the books , that says , it is a imagination of picture or visualization that describes the problem and searching for the solution by using this tool . Design thinkers usually solve problems by using this tool and plays a major role in design thinking . This tool helps many of the customers to run their business successfully . They gain profit or loss decided by their design thinking knowledge .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking for Innovation
DESIGN THINKING :
Design thinking is a process for creative problem solving . Design thinking has a human - centered core . It encourages organizations to focus on the people they 're creating for , which leads to better products , services , and internal processes . Design thinking refers to the cognitive , strategic and practical processes by which design concepts are developed . Good design thinking is about bringing very different points of view together . Thinking normally is the 80 % of the time , but for that , 20 % of the time where we need something very disruptive , very innovative , very creative , we 're going to have to put up with a little bit more of the ambiguity . It force them into a set of rules when we ca n't essentially create an algorithm for doing them then that makes them hard to outsource and hard to automate , and therefore more valuable . So it 's things like design and design thinking and it 's things like narrative and story , which we think is . There 's no single piece of data that 's going to make it easier . It 's just about trying different things and experimenting , and trying to move forward towards a solution . We 're never going to have enough information . We 're never going to have the right information . We just have to interpret what we have now and do the best that we can . We can use powerpoint reports , charts to generate ideas from them . And in many cases , that , does work for incremental improvements . But if , we want something more disruptive , you really have to go into the field and , and find something proprietary . And experience it . We have abilities that are becoming more valuable , because they have certain attributes to them . There are two types of problems , there are mysteries and there are puzzles . Puzzles are problems where when you have the right level of data disclosure , when you have that absolute number , the problem can be solved . Design thinking solves the problems of customer 's . On top of helping them approach problems from a customer ’s perspective , design thinking sets them up to develop more unique and creative solutions to people ’s needs . Design thinking encourages brands to recognize and remove unconscious bias when creating customer experiences . With a firsthand view of how people from all backgrounds use their products and services , companies can gain a complete picture of their audiences .
VISUALIZATION :
Here , I have learnt visualization tool as describe as follows . Visualization is about using images . It ’s not about drawing , it ’s about visual thinking . It pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally use . When explaining an idea using words , the rest of us will form our own mental pictures , usually informed by our training . We can present our idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models . So getting in the habit of doing visualization is actually a way of cultivating that side of our brain work . Visualization is really important . For the process of design because it 's actually a way of unlocking a different part of brain . It allows us to think in a nonverbal way . Most design thinkers call visualization as “ the mother of all design tools ” . 90 % of information entering the brain is visual . Visualization is anything from the things we write on a chalkboard or a whiteboard . To the images that we create in a PowerPoint presentation , to photography , video . It 's basically anything that takes us beyond just using words or language alone . Things like color . Things like symbols for example . The beauty of using visualization is that we can tap into a single picture . The more we begin to use pictures , the more that we begin to diagram while you talk , and create a visual image for people of how we are thinking . Pictures and images enable us to not only help people understand what it is we 're trying to do , but to help really persuade them in the worthiness of that particular idea or the strength of , of that concept . There is an another tool called ‘ Mind maps ’ are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . What I learned from studying this exercise is , the visualization is used for Design thinkers to think or visualize the ideas for the problem and gives the proper solution by visualization to reality . I have referred many of the books , that says , it is a imagination of picture or visualization that describes the problem and searching for the solution by using this tool . Design thinkers usually solve problems by using this tool and plays a major role in design thinking . This tool helps many of the customers to run their business successfully . They gain profit or loss decided by their design thinking knowledge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22268 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment Rubric
Challenge : Unicornec Inc. is the largest bank in the region , based on capital value . It has been in existence for over a decade and have established itself as a natural choice among masses due to its superior products and high number of physical engagement channel , primarily the bank branches . Given the region conditions , engagement of customer through branches have worked very well for this institution however for quite some time now , they have been seeing continuous decline in the profit rates , products engagement . Even though they still are among top three banks with such large customer base , still they have had difficulty in utilizing their existing resources to materialize new business .
During an preliminary study carried out , it was noticed that bank ’s IT systems are bulky and sluggish . The rigidity among system causes innovative ideas take longer than acceptable to make it to market , often later than acceptable . Another wing of study documented the customer discontent due to lack of transparency , and scarcity of customer engagement channels which also limits the adoption of banking products .
As the first tool of choice , I used the visualization tool to create the enterprise system view so that all the involved parties have the common understanding of the as - is systems . There were various views created for the stakeholders according to the area of concern and/or interests . I then created block diagrams from logical and functional aspects for individual systems to identify the opportunities of decomposition , improvement and scope . During the decomposition of systems , we carried out interviews of various teams in IT as well as business , to nail down key functions and their service providers . We also realized the relationship various decomposed components and elements to ensure that components are created as generic functions servicing all requirements . We employed story telling as well heavily during our interviews to create establish logical flows of narration and engaging the concerned .
We managed to create one big ecosystem of coarse - grained components which when put together would work in synergy to fulfil the functions . While it decomposed the big systems into smaller bits and pieces ; it also enabled to have components which followed one - purpose - one - service principle . Since all the components are independent of each other , allowing one to add or remove
components at will . It provided scalability , freedom , agility and faster project
deliveries .
The insights on the thought process applied were driven the microservices principles of the technology world . Once the decomposed components layer or call it , microservices layer , is ready ; organization could hypothetically add infinite number of services / components to this layer as well as plug - in more channels while ensuring at - par quality of service . An failure ( if at all any ) , can be easily and quickly corrected by supporting components .
There are certain things which could had been done differently in the organization which could had avoided the discomforts . The systems should not had been implemented in silos and collaboration would had been promoted by executive management . In above mentnioned approach , we could improved further by revamping channels themselves instead of focusing completely on the business logic . Learning launch would help to rollout such system with fewer components ( but key components ) to do pulse check and learn from findings before applying the changes across the organization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment Rubric
Challenge : Unicornec Inc. is the largest bank in the region , based on capital value . It has been in existence for over a decade and have established itself as a natural choice among masses due to its superior products and high number of physical engagement channel , primarily the bank branches . Given the region conditions , engagement of customer through branches have worked very well for this institution however for quite some time now , they have been seeing continuous decline in the profit rates , products engagement . Even though they still are among top three banks with such large customer base , still they have had difficulty in utilizing their existing resources to materialize new business .
During an preliminary study carried out , it was noticed that bank ’s IT systems are bulky and sluggish . The rigidity among system causes innovative ideas take longer than acceptable to make it to market , often later than acceptable . Another wing of study documented the customer discontent due to lack of transparency , and scarcity of customer engagement channels which also limits the adoption of banking products .
As the first tool of choice , I used the visualization tool to create the enterprise system view so that all the involved parties have the common understanding of the as - is systems . There were various views created for the stakeholders according to the area of concern and/or interests . I then created block diagrams from logical and functional aspects for individual systems to identify the opportunities of decomposition , improvement and scope . During the decomposition of systems , we carried out interviews of various teams in IT as well as business , to nail down key functions and their service providers . We also realized the relationship various decomposed components and elements to ensure that components are created as generic functions servicing all requirements . We employed story telling as well heavily during our interviews to create establish logical flows of narration and engaging the concerned .
We managed to create one big ecosystem of coarse - grained components which when put together would work in synergy to fulfil the functions . While it decomposed the big systems into smaller bits and pieces ; it also enabled to have components which followed one - purpose - one - service principle . Since all the components are independent of each other , allowing one to add or remove
components at will . It provided scalability , freedom , agility and faster project
deliveries .
The insights on the thought process applied were driven the microservices principles of the technology world . Once the decomposed components layer or call it , microservices layer , is ready ; organization could hypothetically add infinite number of services / components to this layer as well as plug - in more channels while ensuring at - par quality of service . An failure ( if at all any ) , can be easily and quickly corrected by supporting components .
There are certain things which could had been done differently in the organization which could had avoided the discomforts . The systems should not had been implemented in silos and collaboration would had been promoted by executive management . In above mentnioned approach , we could improved further by revamping channels themselves instead of focusing completely on the business logic . Learning launch would help to rollout such system with fewer components ( but key components ) to do pulse check and learn from findings before applying the changes across the organization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22398 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge As a child born in the world of technology and internet , information of the amazing things that were happening outside of my country was pretty easy to find and easy to understand , but when you live in a third world country is hard to change the mind of a society that hardly ever looks forward and to make people see why we need to change some old ways to make space for new and simple things that can improve all of our lives , sometimes even in very simple things that for someone who comes from a developing country will be surprising , like the lack of formalisation and the fear of owning a bank account that people have . Formalisation is very lacking in my country and people still rely on keeping their money at home all in cash . Many times this was proven to be a problem because people steal , lose their money or when presenting their income and expenses for their taxes . When I worked at a well known international company that produces mass consumption products in the Trade Marketing sector , we were brainstorming ideas for market programmes , to incentive the regular customers ( family owned stores ) to buy more products , and if they reached their monthly goal they get benefits and prizes like vouchers , home appliances , etc . This big project required a great deal of formalisation ( because we need the records of everything ) and a great deal of coaching from our part . Selection I chose learning launch because here we were in for a wild ride . To teach and instruct more than 3000 customers on why should they seek to keep their money more formalised was going to be a challenge and also a learning experience for us . Some of my peers were not into it because it required assistance to each and every customer who did not own a bank account to talk to them , teach them and lead them to the path of formalisation to which then they will be all checked in to participate in our market programme . Two of my peers and myself were really excited for this idea because we could see that this was not only about the current market programme , it was about encouraging the formalization in our country , the security of the money of these humble family businesses and to facilitate new future businesses that would be given in a simpler way thanks to this project . We were sure that if we succeeded , this will have a tremendous positive outcome for both sides : company and customers . Application After long meetings of convincing the team , we started out with visiting each and every customer in our list to talk about our ideas of arranging meetings and capacitations where we would talk about why is important to keep money in a formalised way and how much money they can save by simply having all the records and tracks of their income and expenses ( mainly tax purposes ) then we organised a fair where we invited several banks to put up their stands so the customers can attend and listen to all the different offers , branches they have available all over the country , etc . So far the response was generally good , but some of them were still skeptical and scared about giving their money to banks . These customers required an individual
attention in assistance , explaining again and again and making them realise why they should own a bank account . Insight and Approach After two and a half long months of working we finally got all the bank data from our newly registered customers and we could finally begin with our market programme and they were all very excited to participate . Thanks to this formality and easiness to have records of every expense the market had it made our job of reporting results and keeping records way easier than before and we helped out more than 3000 small family businesses to understand better that they should not be afraid of banks or institutions , how something that in other countries is unthinkable here is still an innovation . This made me realise that companies want to put the least amount of effort in their customers but expect a lot from them and then wonder why things do n’t work out . How is important to think about the greater good and that greater good is better for everyone . With this project we not only we facilitate future business or market programmes , but we saw an issue which was keeping us from thriving and keeping them thriving and focused on the bigger picture : helping out our society , as it is one of the major roles of every company .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge As a child born in the world of technology and internet , information of the amazing things that were happening outside of my country was pretty easy to find and easy to understand , but when you live in a third world country is hard to change the mind of a society that hardly ever looks forward and to make people see why we need to change some old ways to make space for new and simple things that can improve all of our lives , sometimes even in very simple things that for someone who comes from a developing country will be surprising , like the lack of formalisation and the fear of owning a bank account that people have . Formalisation is very lacking in my country and people still rely on keeping their money at home all in cash . Many times this was proven to be a problem because people steal , lose their money or when presenting their income and expenses for their taxes . When I worked at a well known international company that produces mass consumption products in the Trade Marketing sector , we were brainstorming ideas for market programmes , to incentive the regular customers ( family owned stores ) to buy more products , and if they reached their monthly goal they get benefits and prizes like vouchers , home appliances , etc . This big project required a great deal of formalisation ( because we need the records of everything ) and a great deal of coaching from our part . Selection I chose learning launch because here we were in for a wild ride . To teach and instruct more than 3000 customers on why should they seek to keep their money more formalised was going to be a challenge and also a learning experience for us . Some of my peers were not into it because it required assistance to each and every customer who did not own a bank account to talk to them , teach them and lead them to the path of formalisation to which then they will be all checked in to participate in our market programme . Two of my peers and myself were really excited for this idea because we could see that this was not only about the current market programme , it was about encouraging the formalization in our country , the security of the money of these humble family businesses and to facilitate new future businesses that would be given in a simpler way thanks to this project . We were sure that if we succeeded , this will have a tremendous positive outcome for both sides : company and customers . Application After long meetings of convincing the team , we started out with visiting each and every customer in our list to talk about our ideas of arranging meetings and capacitations where we would talk about why is important to keep money in a formalised way and how much money they can save by simply having all the records and tracks of their income and expenses ( mainly tax purposes ) then we organised a fair where we invited several banks to put up their stands so the customers can attend and listen to all the different offers , branches they have available all over the country , etc . So far the response was generally good , but some of them were still skeptical and scared about giving their money to banks . These customers required an individual
attention in assistance , explaining again and again and making them realise why they should own a bank account . Insight and Approach After two and a half long months of working we finally got all the bank data from our newly registered customers and we could finally begin with our market programme and they were all very excited to participate . Thanks to this formality and easiness to have records of every expense the market had it made our job of reporting results and keeping records way easier than before and we helped out more than 3000 small family businesses to understand better that they should not be afraid of banks or institutions , how something that in other countries is unthinkable here is still an innovation . This made me realise that companies want to put the least amount of effort in their customers but expect a lot from them and then wonder why things do n’t work out . How is important to think about the greater good and that greater good is better for everyone . With this project we not only we facilitate future business or market programmes , but we saw an issue which was keeping us from thriving and keeping them thriving and focused on the bigger picture : helping out our society , as it is one of the major roles of every company .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17708 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping is one of the most powerful tools in the design thinker 's toolbox . Before moving to the next phase , what if , we need to distill all that data into information and insights that can be easily communicated . Mind Map is a graphical and pictorial illustration of the interrelated ideas for a common goal or objective . It truly makes its mark for empowering imagination to produce new theme of ideas . Mind Mapping drives people , with a multi - dimensional approach , to generate a consolidated and concentric solution to the problem . Mind mapping is a great tool to plan , gather ideas and generate a possible outcome for a common objective .
A Mind Map is an outstanding approach to communicating and team up with others to develop plans or accomplish key project milestones in an organized way . It allows a person to harness the input of all members of a group in a dynamic and creative way .
I was appointed as a project manager in a team . It was a challenging project to plan and implement in a shorter time ( tight schedule ) with budget constraints and limited resources . The project was to implement Project Management Portfolio solution for the PMO . It was an integration of more than seven ( 7 ) software along with customization of software as per demand and requirement . Project Challenges for Project team were :
1- RFQ document was missing with several key information .
2- Project was a new venture and project for a consulting company .
3- Project team was comprised of an enthusiast and expert professionals , but new to plan and implement such type of project .
I was engaged in imparting training and facilitate the Brainstorming session . I developed the mind map to highlight the project requirements , scope , schedule , and cost along with high - level Risks . At that point had a nitty gritty dialog and contentions with a project team . During a brainstorming session , we challenged each other i.e. facilitator and project team . The workshop ended with clear objectives , roles , and responsibilities for every project team member . Every project team member was on the same page regarding the project scope and high - level Risks . Mind mapping workshop facilitation helped Project team to deliver the project on time within budget . when I want to do something analytical , I make a list . When I 'm trying to do something creative , I make a mind - map . In design thinking I use the mind mapping process to capture and represent the minds of our customers . I involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge . Through mind mapping , I extract meaning from data in a way that lets patterns and insights emerge .
It 's used to look for patterns , it 's used to look for insights , that lead to more creative solutions to your design challenge . That ’s why I would again use it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping is one of the most powerful tools in the design thinker 's toolbox . Before moving to the next phase , what if , we need to distill all that data into information and insights that can be easily communicated . Mind Map is a graphical and pictorial illustration of the interrelated ideas for a common goal or objective . It truly makes its mark for empowering imagination to produce new theme of ideas . Mind Mapping drives people , with a multi - dimensional approach , to generate a consolidated and concentric solution to the problem . Mind mapping is a great tool to plan , gather ideas and generate a possible outcome for a common objective .
A Mind Map is an outstanding approach to communicating and team up with others to develop plans or accomplish key project milestones in an organized way . It allows a person to harness the input of all members of a group in a dynamic and creative way .
I was appointed as a project manager in a team . It was a challenging project to plan and implement in a shorter time ( tight schedule ) with budget constraints and limited resources . The project was to implement Project Management Portfolio solution for the PMO . It was an integration of more than seven ( 7 ) software along with customization of software as per demand and requirement . Project Challenges for Project team were :
1- RFQ document was missing with several key information .
2- Project was a new venture and project for a consulting company .
3- Project team was comprised of an enthusiast and expert professionals , but new to plan and implement such type of project .
I was engaged in imparting training and facilitate the Brainstorming session . I developed the mind map to highlight the project requirements , scope , schedule , and cost along with high - level Risks . At that point had a nitty gritty dialog and contentions with a project team . During a brainstorming session , we challenged each other i.e. facilitator and project team . The workshop ended with clear objectives , roles , and responsibilities for every project team member . Every project team member was on the same page regarding the project scope and high - level Risks . Mind mapping workshop facilitation helped Project team to deliver the project on time within budget . when I want to do something analytical , I make a list . When I 'm trying to do something creative , I make a mind - map . In design thinking I use the mind mapping process to capture and represent the minds of our customers . I involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge . Through mind mapping , I extract meaning from data in a way that lets patterns and insights emerge .
It 's used to look for patterns , it 's used to look for insights , that lead to more creative solutions to your design challenge . That ’s why I would again use it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22438 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Peer - graded Assignment : Reflection
Challenge & Selection
As a manager in a global consulting firm focused on assisting companies manage their global workforce , I interact daily with a multitude of stakeholders . These include client HR Mobility professionals and expatriate employees , third party relocation and immigration vendors , colleagues across 100 + countries , my own direct team as well as our offshore compliance team . All of which with different perspectives and reality leading to different inputs and expectations throughout the entire process .
Although moving employees abroad is n’t a new phenomenon , the globalization that started in the early 90 ’s and the advancements in technology created opportunities for companies of all sizes to venture into new markets , therefore increasing exponentially the need for employee relocations in traditional and new locations . This brings me to the challenge we faced – our 15 year - old system became outdated and inefficient despite a few ad - hoc attempts over the years to fix it and integrate it . It was clear to me that the conventional linear analysis would neither properly identify the underlying problems nor arrive at a solution that would resolve it effectively and wow all of us .
I used the tool of Visualization , or Visual Thinking , to gain a deep understanding of the current system ’s capabilities and shortfalls and the possible solutions . I knew I needed a compelling story to gain support at all levels of my organization and secure resources and the team was key .
Application
The initial phase consisted of reaching out to senior leadership and request the nomination of potential candidates from the various business units and service lines . These were all top performers with proven records , different background and expertise .
I hand - picked the stakeholders based on their background , experience , levels and positions , particularly looked for individuals that have used many hats before such as former clients , transfers from foreign offices , different industry experts working with clients at all sizes and geographical locations .
The activity consisted of groups of 4 - 6 participants that were challenged with a series of questions and scenarios . Each team received a large board and stick notes to make comments . After each question and scenario , each team presented their thoughts where everyone could agree or disagree and add their opinions . The best ideas were then added to group board where we created collective mind mapping , all other ideas were kept on a “ parking lot ” for future consideration .
The intent was to gain a deep understanding of the current reality in terms of system capabilities and shortfalls , needs and expectations , usage of the system amongst others . I ensured the scope of our focus was not too narrow in a way that could eventually eliminate innovation opportunities at the onset of the project . All ideas were considered and properly categorized and I functioned as a facilitator . We identified a few low hanging fruits of quick changes of the current system that require minimal effort so the firm could rip some benefits right away while the new system is being created .
Insight and Approach
It became clear to me that the system was being used in many different ways , some completely entirely different from each other , based on user experience , role , location , seniority , business units , etc . Additionally , I learned that over the years some areas developed training materials for existing employees and new hires while others allowed the employees to learn on the job , thus creating inconsistencies and knowledge gap .
As a result , I used the concept of creating personas with name , photo , role , description and motivation so we could put ourselves on their shoes to understand their customer experiences . Each persona promoted an in - depth dive with a total different perspective and how these interact and connect with each other .
After a few rounds of meetings , the need for an integrated and robust global management and workflow system was clear . Such capabilities of global access , structured framework with user configured dashboards , capable of tracking and control , multi - year reporting and with possibility to scale upon demand . We had a few iterations of pilot system designs that were reviewed as a team and adjusted based on feedback . We ’re now close to launch the prototype system and test it in a limited environment .
Looking back at the onset of this project , with the knowledge and experience acquired , I would have introduced the concept of creating personas at the very beginning to be able to gain the various insights from different user roles . Although it was done successful later on when the need arose , it would have saved us some time if initiated earlier – on the positive side , the open discussions allowed for true unhidden feedback and desires which was also valuable .
Raffaele Passalacqua
| EMAIL:
ID_NUM:
NAME_STUDENT: Raffaele Passalacqua
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Peer - graded Assignment : Reflection
Challenge & Selection
As a manager in a global consulting firm focused on assisting companies manage their global workforce , I interact daily with a multitude of stakeholders . These include client HR Mobility professionals and expatriate employees , third party relocation and immigration vendors , colleagues across 100 + countries , my own direct team as well as our offshore compliance team . All of which with different perspectives and reality leading to different inputs and expectations throughout the entire process .
Although moving employees abroad is n’t a new phenomenon , the globalization that started in the early 90 ’s and the advancements in technology created opportunities for companies of all sizes to venture into new markets , therefore increasing exponentially the need for employee relocations in traditional and new locations . This brings me to the challenge we faced – our 15 year - old system became outdated and inefficient despite a few ad - hoc attempts over the years to fix it and integrate it . It was clear to me that the conventional linear analysis would neither properly identify the underlying problems nor arrive at a solution that would resolve it effectively and wow all of us .
I used the tool of Visualization , or Visual Thinking , to gain a deep understanding of the current system ’s capabilities and shortfalls and the possible solutions . I knew I needed a compelling story to gain support at all levels of my organization and secure resources and the team was key .
Application
The initial phase consisted of reaching out to senior leadership and request the nomination of potential candidates from the various business units and service lines . These were all top performers with proven records , different background and expertise .
I hand - picked the stakeholders based on their background , experience , levels and positions , particularly looked for individuals that have used many hats before such as former clients , transfers from foreign offices , different industry experts working with clients at all sizes and geographical locations .
The activity consisted of groups of 4 - 6 participants that were challenged with a series of questions and scenarios . Each team received a large board and stick notes to make comments . After each question and scenario , each team presented their thoughts where everyone could agree or disagree and add their opinions . The best ideas were then added to group board where we created collective mind mapping , all other ideas were kept on a “ parking lot ” for future consideration .
The intent was to gain a deep understanding of the current reality in terms of system capabilities and shortfalls , needs and expectations , usage of the system amongst others . I ensured the scope of our focus was not too narrow in a way that could eventually eliminate innovation opportunities at the onset of the project . All ideas were considered and properly categorized and I functioned as a facilitator . We identified a few low hanging fruits of quick changes of the current system that require minimal effort so the firm could rip some benefits right away while the new system is being created .
Insight and Approach
It became clear to me that the system was being used in many different ways , some completely entirely different from each other , based on user experience , role , location , seniority , business units , etc . Additionally , I learned that over the years some areas developed training materials for existing employees and new hires while others allowed the employees to learn on the job , thus creating inconsistencies and knowledge gap .
As a result , I used the concept of creating personas with name , photo , role , description and motivation so we could put ourselves on their shoes to understand their customer experiences . Each persona promoted an in - depth dive with a total different perspective and how these interact and connect with each other .
After a few rounds of meetings , the need for an integrated and robust global management and workflow system was clear . Such capabilities of global access , structured framework with user configured dashboards , capable of tracking and control , multi - year reporting and with possibility to scale upon demand . We had a few iterations of pilot system designs that were reviewed as a team and adjusted based on feedback . We ’re now close to launch the prototype system and test it in a limited environment .
Looking back at the onset of this project , with the knowledge and experience acquired , I would have introduced the concept of creating personas at the very beginning to be able to gain the various insights from different user roles . Although it was done successful later on when the need arose , it would have saved us some time if initiated earlier – on the positive side , the open discussions allowed for true unhidden feedback and desires which was also valuable .
Raffaele Passalacqua
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Raffaele Passalacqua"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6686 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Exercice : Design Thinking Visualization tool
Challenge
Working for a telecommunications company , we must constantly optimize and enrich our customer journeys . This is done on all channels and points of contact : physical stores , online , telephone .
More and more products and offers are being sold . Marketing teams have more and more ideas . Our portfolio can be increasingly difficult to understand . So far there is a risk of making our sales channel more complex .
Competition is very tough and our customers demand more and more efficiency . Digitization and simplicity are the key words . Things need to be done smoothly and quickly , We have to constantly adapt ourselves .
Selection
What we are seeing is that most employees already know things that can be improved . They faced our customers and their needs .
There is real expertise in the teams but not always shared and synthesized . People speak different languages ( techical , commercial .. ) , but they see the same thing . To do this , the tools I use most often are visualization .
Application
Each week , we focus on a specific customer journey to optimize . The goal is to identify the pain and what can be done quickly to make our customer more satisfied : this is part of the quality process . For example , when a customer enters a store to subscribe to a price plan , it is important not to ask for the same information twice . For the seller , some fields must be filled in automatically , the number of clicks must be at least . Look&feel is not the primary focus , but the user interface ( for the seller ) should be intuitive .
Expertise comes from all over the company . It is essential to capitalize on the commercial , technical and marketing strengths .
To introduce the meeting , one of the participants “ play ” the customer and the other his interlocutor of the company . We will ask everyone to watch the scene , identify the main pains and some quick wins .
Insight
By applying the visualization methods , not only the pains of the customers arose , but also some pains of the employees .
If I refer to the example of physical stores , it turned out that in order to address the customer , the PC screen had to be larger than the one we had . So , this has not only made us think of the user interface ( digital ) , but made us think of changing the design of our stores .
Approach
The teams went through several work sessions on design thinking . Within the company , it helped everyone share the same goal : to be customer - centric . However , some teams were not involved : they were initially considered " too far from the client " , like finance or lawers teams .
In a team spirit and in order to benefit from different contributions , we are considering integrating , in small doses , new profiles in design thinking meetings .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Exercice : Design Thinking Visualization tool
Challenge
Working for a telecommunications company , we must constantly optimize and enrich our customer journeys . This is done on all channels and points of contact : physical stores , online , telephone .
More and more products and offers are being sold . Marketing teams have more and more ideas . Our portfolio can be increasingly difficult to understand . So far there is a risk of making our sales channel more complex .
Competition is very tough and our customers demand more and more efficiency . Digitization and simplicity are the key words . Things need to be done smoothly and quickly , We have to constantly adapt ourselves .
Selection
What we are seeing is that most employees already know things that can be improved . They faced our customers and their needs .
There is real expertise in the teams but not always shared and synthesized . People speak different languages ( techical , commercial .. ) , but they see the same thing . To do this , the tools I use most often are visualization .
Application
Each week , we focus on a specific customer journey to optimize . The goal is to identify the pain and what can be done quickly to make our customer more satisfied : this is part of the quality process . For example , when a customer enters a store to subscribe to a price plan , it is important not to ask for the same information twice . For the seller , some fields must be filled in automatically , the number of clicks must be at least . Look&feel is not the primary focus , but the user interface ( for the seller ) should be intuitive .
Expertise comes from all over the company . It is essential to capitalize on the commercial , technical and marketing strengths .
To introduce the meeting , one of the participants “ play ” the customer and the other his interlocutor of the company . We will ask everyone to watch the scene , identify the main pains and some quick wins .
Insight
By applying the visualization methods , not only the pains of the customers arose , but also some pains of the employees .
If I refer to the example of physical stores , it turned out that in order to address the customer , the PC screen had to be larger than the one we had . So , this has not only made us think of the user interface ( digital ) , but made us think of changing the design of our stores .
Approach
The teams went through several work sessions on design thinking . Within the company , it helped everyone share the same goal : to be customer - centric . However , some teams were not involved : they were initially considered " too far from the client " , like finance or lawers teams .
In a team spirit and in order to benefit from different contributions , we are considering integrating , in small doses , new profiles in design thinking meetings .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18374 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping
Introduction
I chose the topic mind mapping . I did so because I found it relevant to explain or understand a term better than just reviewing . Mind mapping itself is a term that explains about the idea which and when generated can be formed immediately to think further . It helps to uncomplicate things which later can cause a bit problematic in any field .
Definition
A mind map is an easy way to brainstorm thoughts organically without worrying about order and structure . It allows one to visually structure one ’s ideas to help with the analysis and also to recall . A mind map can be used as a simplified content management system . It allows a person to store all data in centralized location to stay organized .
A mind map is a diagram for representing tasks , words , concepts or items linked to and arranged around a central concept or subject using a non linear graphical layout that allows a user to build an intuitive framework around a central concept . A mind map can turn a long list of monotonous information into a colorful , memorable and highly organized diagram that works in line with one ’s brain ’s natural way of doing things .
Why is it relevant for me ?
Mind mapping is relevant for me because it is used to help plan and organize thinking before we start writing or get stuck into a project . It is useful in my case because we can use the technique to develop all our ideas and see where they relate to each other before deciding the best way to go about task at hand . In its simplest form , a mind map is a collection of ideas that have been put into the format of a visual diagram . Starting with a central idea or topic in the middle of the map , branches radiate from the center containing further themes and concepts to be
explored – typically in the form of words , short phrases and images . And thus , this gives mind maps a natural organizations structure .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping
Introduction
I chose the topic mind mapping . I did so because I found it relevant to explain or understand a term better than just reviewing . Mind mapping itself is a term that explains about the idea which and when generated can be formed immediately to think further . It helps to uncomplicate things which later can cause a bit problematic in any field .
Definition
A mind map is an easy way to brainstorm thoughts organically without worrying about order and structure . It allows one to visually structure one ’s ideas to help with the analysis and also to recall . A mind map can be used as a simplified content management system . It allows a person to store all data in centralized location to stay organized .
A mind map is a diagram for representing tasks , words , concepts or items linked to and arranged around a central concept or subject using a non linear graphical layout that allows a user to build an intuitive framework around a central concept . A mind map can turn a long list of monotonous information into a colorful , memorable and highly organized diagram that works in line with one ’s brain ’s natural way of doing things .
Why is it relevant for me ?
Mind mapping is relevant for me because it is used to help plan and organize thinking before we start writing or get stuck into a project . It is useful in my case because we can use the technique to develop all our ideas and see where they relate to each other before deciding the best way to go about task at hand . In its simplest form , a mind map is a collection of ideas that have been put into the format of a visual diagram . Starting with a central idea or topic in the middle of the map , branches radiate from the center containing further themes and concepts to be
explored – typically in the form of words , short phrases and images . And thus , this gives mind maps a natural organizations structure .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16759 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping – Reflection – Robert Walsh
1 . Challenge : Describe your challenge , including all relevant information .
I wanted to apply design thinking for innovation to the internal business challenge of trying to organise a group of circa 300 analysts within a large retail bank , all with varying levels of skills , experience , and business knowledge , to form a high performing data & analytics function , where everyone could thrive as it would be relatively easy for individuals to move between teams to develop their skills and experience , as well as work on new , interesting projects . At the same time the challenge is to minimise overlap , waste and inefficiency .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why
you selected it for your challenge -- including any appropriate video lecture references ) . I chose to try and apply the Mind Mapping tool to this exercise . I chose this because I thought it could be a good way of capturing all the different dimensions , and elements that impact such a wide and diverse group of individuals . I also wanted to try this tool as it is not one I have used extensively and was therefore one I wanted to practice . It was definitely a good tool for this particular problem , as it allowed me to brainstorm and get down on paper all the various different facets of the challenge ( be they big or small ) and then start to cluster and organise these thematically ( e.g. training , location , business grade , promotion prospects , etc . ) My initial version was very messy , but with some polish , I think this could also be turned into a good communication tool to help illustrate my thought process and business recommendations in a more interactive and compelling way than a more traditional PowerPoint slide deck .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
I began with a very large piece of A4 paper and lots of sketching of boxes of ideas , issues , and data points in pencil ( as I knew I would be doing a lot of rubbing out and re - writing as the thought process developed ) . After this initial brainstorming process , key themes started to emerge ( e.g. technical skills – i.e. SQL database coding , Tableau data visualisation , PowerPoint report writing skills , etc . ) ; and took these macro themes and placed them on post it notes , then I was able to interconnect these themes with lines , as well as group individual sub - themes and data points beneath each of them . It was definitely a messy and iterative process to begin with , but I was comfortable with this having seen the example in the online video , and the freedom to sketch and make mistakes in this way helped capture a more expansive set of thinking and hopefully reach a more complete final map . Towards the latter stages , I spent time trimming down and refining the map a little . I did n’t draw it all out neatly again , but someone could potentially do this , instead I just highlighted the key points that I felt were most important to focus on in the short , medium and long term , as a form of prioritisation ( to help avoid a long laundry list of to dos that might never be achieved ) . I was happy with the outcome and would definitely consider using this tool again in future .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The key insight that I think the Mind Mapping tool helped bring to the foreground was around the need for colleague empathy during any restructure process . Initially I had been very concerned with the functional success of the restructure – i.e. did it achieve an optimal technical design , could it be implemented quickly and efficiently , did it remove inefficiency and duplication ? Etc . However , through a more expansive brainstorming approach using the
mind map I found myself giving more consideration to how colleagues would feel and be impacted by the process ( many have been with the company a long time ; may have been stuck doing just one thing during that time ; some may be eager for change ; others apprehensive of it ) . This opened up a whole new line of thinking around colleague engagement both as inputs into the organisational design process as well as in how to communicate the outcomes effectively and secure the maximum buy - in to the new approach .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I think the Mind Map was the right tool to chose given the breadth of elements that could impact a reorganisation of this magnitude . The only small thing I would do differently to make the process more efficient next time would be to write all the sub - points on post - it notes initially and then start to group them on the map ( rather than writing things directly onto the map , which then needed to be rubbed out and changed , etc . ) Also , I think it would definitely be good to seek a broader range of views and opinions ( i.e. getting a small group of colleagues to co - create a mind - map together ) , as this would be a good way to validate thinking in real - time and minimise the chance of any blind - spots being missed . The caveat to this is that this would need to be kept to a manageable number of colleagues ( i.e. 6 to 8 key people like a focus group ) in order to be able to manage the process effectively and still be able to input fully yourself . Otherwise , if there are too many inputs there will simply be too much ‘ noise ’ and my role would shift from thinking creatively about the problem to simply managing the process of data capture and collation .
| EMAIL:
ID_NUM:
NAME_STUDENT: Robert Walsh
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping – Reflection – Robert Walsh
1 . Challenge : Describe your challenge , including all relevant information .
I wanted to apply design thinking for innovation to the internal business challenge of trying to organise a group of circa 300 analysts within a large retail bank , all with varying levels of skills , experience , and business knowledge , to form a high performing data & analytics function , where everyone could thrive as it would be relatively easy for individuals to move between teams to develop their skills and experience , as well as work on new , interesting projects . At the same time the challenge is to minimise overlap , waste and inefficiency .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why
you selected it for your challenge -- including any appropriate video lecture references ) . I chose to try and apply the Mind Mapping tool to this exercise . I chose this because I thought it could be a good way of capturing all the different dimensions , and elements that impact such a wide and diverse group of individuals . I also wanted to try this tool as it is not one I have used extensively and was therefore one I wanted to practice . It was definitely a good tool for this particular problem , as it allowed me to brainstorm and get down on paper all the various different facets of the challenge ( be they big or small ) and then start to cluster and organise these thematically ( e.g. training , location , business grade , promotion prospects , etc . ) My initial version was very messy , but with some polish , I think this could also be turned into a good communication tool to help illustrate my thought process and business recommendations in a more interactive and compelling way than a more traditional PowerPoint slide deck .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
I began with a very large piece of A4 paper and lots of sketching of boxes of ideas , issues , and data points in pencil ( as I knew I would be doing a lot of rubbing out and re - writing as the thought process developed ) . After this initial brainstorming process , key themes started to emerge ( e.g. technical skills – i.e. SQL database coding , Tableau data visualisation , PowerPoint report writing skills , etc . ) ; and took these macro themes and placed them on post it notes , then I was able to interconnect these themes with lines , as well as group individual sub - themes and data points beneath each of them . It was definitely a messy and iterative process to begin with , but I was comfortable with this having seen the example in the online video , and the freedom to sketch and make mistakes in this way helped capture a more expansive set of thinking and hopefully reach a more complete final map . Towards the latter stages , I spent time trimming down and refining the map a little . I did n’t draw it all out neatly again , but someone could potentially do this , instead I just highlighted the key points that I felt were most important to focus on in the short , medium and long term , as a form of prioritisation ( to help avoid a long laundry list of to dos that might never be achieved ) . I was happy with the outcome and would definitely consider using this tool again in future .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The key insight that I think the Mind Mapping tool helped bring to the foreground was around the need for colleague empathy during any restructure process . Initially I had been very concerned with the functional success of the restructure – i.e. did it achieve an optimal technical design , could it be implemented quickly and efficiently , did it remove inefficiency and duplication ? Etc . However , through a more expansive brainstorming approach using the
mind map I found myself giving more consideration to how colleagues would feel and be impacted by the process ( many have been with the company a long time ; may have been stuck doing just one thing during that time ; some may be eager for change ; others apprehensive of it ) . This opened up a whole new line of thinking around colleague engagement both as inputs into the organisational design process as well as in how to communicate the outcomes effectively and secure the maximum buy - in to the new approach .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I think the Mind Map was the right tool to chose given the breadth of elements that could impact a reorganisation of this magnitude . The only small thing I would do differently to make the process more efficient next time would be to write all the sub - points on post - it notes initially and then start to group them on the map ( rather than writing things directly onto the map , which then needed to be rubbed out and changed , etc . ) Also , I think it would definitely be good to seek a broader range of views and opinions ( i.e. getting a small group of colleagues to co - create a mind - map together ) , as this would be a good way to validate thinking in real - time and minimise the chance of any blind - spots being missed . The caveat to this is that this would need to be kept to a manageable number of colleagues ( i.e. 6 to 8 key people like a focus group ) in order to be able to manage the process effectively and still be able to input fully yourself . Otherwise , if there are too many inputs there will simply be too much ‘ noise ’ and my role would shift from thinking creatively about the problem to simply managing the process of data capture and collation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Robert Walsh"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13276 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation - Week 5 Peer Graded Assignment
Tool that applied : Storytelling
Challenge & Selection
Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo it is the tool that I applied all the times . As a marketers of a shampoo company , I always faced the challenges of how to attract more customers to try and fall in love with our new launched products . Besides , I also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being happened as there are variety of choices for customers to choose in the markets nowadays .
I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value that company want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story about who your users are , what they need and how you ’ll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value .
Application
Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self- satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti dandruff treatment shampoo product lines that allows real women to share their product experiences in “ Beauty Me Anti Dandruff Diary ” through videos and blog where real women share their hair dandruff stories and how new products can save them . A YouTube - designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and other backgrounds to share their anti dandruff stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti dandruff secrets is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Approach Approach
Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect results , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation - Week 5 Peer Graded Assignment
Tool that applied : Storytelling
Challenge & Selection
Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo it is the tool that I applied all the times . As a marketers of a shampoo company , I always faced the challenges of how to attract more customers to try and fall in love with our new launched products . Besides , I also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being happened as there are variety of choices for customers to choose in the markets nowadays .
I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value that company want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story about who your users are , what they need and how you ’ll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value .
Application
Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self- satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti dandruff treatment shampoo product lines that allows real women to share their product experiences in “ Beauty Me Anti Dandruff Diary ” through videos and blog where real women share their hair dandruff stories and how new products can save them . A YouTube - designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and other backgrounds to share their anti dandruff stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti dandruff secrets is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Approach Approach
Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect results , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9066 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning launch
Challenge :
I am part of Solution Engineering in Telecom Company . We were planning to launch new product “ software defined network ” in the market for our 6000 + enterprise customers . Top management set high target against this product anticipating it is high demand product but at ground , we are not sure how this product will be received by our customers , exact use cases , size of organizations will have high demand etc . for it .
Management believes that this is great product to sell and will be lot of demand in the market , but early success is a great need to create momentum and achieve target . We should be very clear which kind of customers of what size need to be targeted for the success .
Selection :
I have chosen “ Learning Launch ” tool to overcome this challenge . I have segmented product features into three packages and target customers also into different categories based on their size and industry . We decided to follow learning launch steps and it has to be done with as less investment as possible as deployment in live environment requires lot of time , efforts and investment .
I have created demo setup with different feature packages . We have done demo for customers based on their size of the organization and feature set we assumed to fit for them . During demo , we have swapped some of the features between packages to meet maximum customer needs .
Application :
Demo had been planned for identified customers to test all features and all category of customers . Demo show cased all features , use cases , benefits of products hence customer can relate to them relate to their real time environment and give us feedback . Feedback has been taken from each customer to understand about product meeting their requirements . Plan of demo was a great success and we could tweak few things in product and make changes in packages as required by customers .
We have come across the scenarios of complete new customers and existing customers also during demo to test it out .
Insights :
We thought that existing customers are the target to get success for this product but during demo , we understood that new customers with greenfield deployment is the market to target . After commercial launch of this target , we got the success rate of 80 % from new customers with green field deployment .
Approach :
We have tried to put all options and possibilities in demo setup and our initial target of customers might have mix of existing and new customers so that our overall demo results might have been come out early with target customers conclusion . We will plan this in advance in coming projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning launch
Challenge :
I am part of Solution Engineering in Telecom Company . We were planning to launch new product “ software defined network ” in the market for our 6000 + enterprise customers . Top management set high target against this product anticipating it is high demand product but at ground , we are not sure how this product will be received by our customers , exact use cases , size of organizations will have high demand etc . for it .
Management believes that this is great product to sell and will be lot of demand in the market , but early success is a great need to create momentum and achieve target . We should be very clear which kind of customers of what size need to be targeted for the success .
Selection :
I have chosen “ Learning Launch ” tool to overcome this challenge . I have segmented product features into three packages and target customers also into different categories based on their size and industry . We decided to follow learning launch steps and it has to be done with as less investment as possible as deployment in live environment requires lot of time , efforts and investment .
I have created demo setup with different feature packages . We have done demo for customers based on their size of the organization and feature set we assumed to fit for them . During demo , we have swapped some of the features between packages to meet maximum customer needs .
Application :
Demo had been planned for identified customers to test all features and all category of customers . Demo show cased all features , use cases , benefits of products hence customer can relate to them relate to their real time environment and give us feedback . Feedback has been taken from each customer to understand about product meeting their requirements . Plan of demo was a great success and we could tweak few things in product and make changes in packages as required by customers .
We have come across the scenarios of complete new customers and existing customers also during demo to test it out .
Insights :
We thought that existing customers are the target to get success for this product but during demo , we understood that new customers with greenfield deployment is the market to target . After commercial launch of this target , we got the success rate of 80 % from new customers with green field deployment .
Approach :
We have tried to put all options and possibilities in demo setup and our initial target of customers might have mix of existing and new customers so that our overall demo results might have been come out early with target customers conclusion . We will plan this in advance in coming projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21008 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Visualization Tool- Reflection
Challenge & Selection
Visual thinking , also known as visual / spatial learning or picture thinking is the phenomenon of thinking through visual processing . Visual thinking has been described as seeing words as a series of pictures . It is common in approximately 60 - 65 % of the general population . “ Real picture thinkers ” , those who use virtual thinking almost to the exclusion of other kinds of thinking , make up a smaller percentage of the population . Tiffany Allen in her video suggests to just practice . It 's the kind of thing where once you begin to use the skill . It can be a little intimidating at first . But once I get in the habit of doing that , I ’ll quickly see how the rest of the room responds to me when I get up and start drawing . So I decided to use it on my students as an experiment to see if using the visualization tool benefited them in a more better understanding of what they were learning .
Application
I started it off with three simple starting questions that begin a Visual Thinking session , each designed to elicit responses from the participants : The first asks for observations ; then for visual reasoning from the image , and then for subsequent observations . I learned that by making them work together , in groups know far more than individuals . They can build on each others observations and knowledge to paint a more complete picture . The larger goal remains one of shifting the cognitive load to the learner . Making the classroom more active , making the projects more investigatory , and encouraging them to express their skill in examination , observation and thinking helps the learner develop . Learning needs to be more than distributing information , effective learning is providing learning experiences for students to develop and grow .
Insight & Approach
For me , the use of visual thinking strategy was not meant to have students learn about art or art history , but rather as a public , engaged development of their larger skills . These are skills that can be applied in any field . I have learned from conducting this exercise with the students in the course that were changed by the VTS focus in the course . They were more engaged with each other in talking about the images , often offering differing opinions and ideas about picture elements . They became more observant of their own lives and the visual cues that are present ; in one case observing the visual presence of mobile phones in social situations , indicating a decline of conversations . They expressed a desire for more visual activity both as observer and producer
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Visualization Tool- Reflection
Challenge & Selection
Visual thinking , also known as visual / spatial learning or picture thinking is the phenomenon of thinking through visual processing . Visual thinking has been described as seeing words as a series of pictures . It is common in approximately 60 - 65 % of the general population . “ Real picture thinkers ” , those who use virtual thinking almost to the exclusion of other kinds of thinking , make up a smaller percentage of the population . Tiffany Allen in her video suggests to just practice . It 's the kind of thing where once you begin to use the skill . It can be a little intimidating at first . But once I get in the habit of doing that , I ’ll quickly see how the rest of the room responds to me when I get up and start drawing . So I decided to use it on my students as an experiment to see if using the visualization tool benefited them in a more better understanding of what they were learning .
Application
I started it off with three simple starting questions that begin a Visual Thinking session , each designed to elicit responses from the participants : The first asks for observations ; then for visual reasoning from the image , and then for subsequent observations . I learned that by making them work together , in groups know far more than individuals . They can build on each others observations and knowledge to paint a more complete picture . The larger goal remains one of shifting the cognitive load to the learner . Making the classroom more active , making the projects more investigatory , and encouraging them to express their skill in examination , observation and thinking helps the learner develop . Learning needs to be more than distributing information , effective learning is providing learning experiences for students to develop and grow .
Insight & Approach
For me , the use of visual thinking strategy was not meant to have students learn about art or art history , but rather as a public , engaged development of their larger skills . These are skills that can be applied in any field . I have learned from conducting this exercise with the students in the course that were changed by the VTS focus in the course . They were more engaged with each other in talking about the images , often offering differing opinions and ideas about picture elements . They became more observant of their own lives and the visual cues that are present ; in one case observing the visual presence of mobile phones in social situations , indicating a decline of conversations . They expressed a desire for more visual activity both as observer and producer
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13927 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Applying Learning Launch Tool to Reduce Customers Churn
Challenge :
I have been associating with Telecom Company for a decade and we face critical issues in
retaining the customers when they come up with better tariff offered by other Telecom companies irrespective of best quality of service and signal coverage provided by us . Customers are very keen on the lowest price with highest talk time and speedy net connection .
Selection :
We had a set of discussion within the team with historical data on how to retain the customers
in our network and reduce customers churn . We analyzed competitor ’s tariff and found the market is very completive in terms of price and internet speed .
Finally , we have learnt that to revise our company tariff more competitive in the market in
terms of voice call and net connectivity and offer discounts based on the customer revenue , by doing this we can retain our customers in our network and customers also happy by getting discounts based on their usage , we have planned the discounts plan only for 3 Months time which will change the customer mindset to set right path among competitor
So , we have chosen Learning launch Tool to test our leanings whether will direct towards
positive or negative .
Application :
We have trained our customer care executives and Retention Managers for running this project
for 3 Months time , and implemented with clear cut direction and guidance , there was a massive success from the day one when we greet the customers with real time response with competitive tariff and they are more satisfied with the offers given to them . Since we have better quality of service and better coverage among the competitors , customers are happily moved out from our stores and company revenue also drastically picked up during the project period
Insight
Customers are very keen on lowest price with more benefits on their day to day life , if any
product which will satisfy the customers need more effectively and met their need , they will go for it rather than quality of the product . But when the company focuses on quality as well as better price will survive in the market , when the quality become worse , then customers will try to move for an another company product , it is an indirect impact to the company .
Approach
Targeting the audience , setting the right people in the project , executing with sufficient training
and materials are very important when we implement any project , and another most important is aligning the systems to monitor the project progress at any point of time .
We would like to work towards improving our customer ’s satisfaction by applying Learning
Launch Tool more effectively , so that we proactively retain our customers with us for life time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Applying Learning Launch Tool to Reduce Customers Churn
Challenge :
I have been associating with Telecom Company for a decade and we face critical issues in
retaining the customers when they come up with better tariff offered by other Telecom companies irrespective of best quality of service and signal coverage provided by us . Customers are very keen on the lowest price with highest talk time and speedy net connection .
Selection :
We had a set of discussion within the team with historical data on how to retain the customers
in our network and reduce customers churn . We analyzed competitor ’s tariff and found the market is very completive in terms of price and internet speed .
Finally , we have learnt that to revise our company tariff more competitive in the market in
terms of voice call and net connectivity and offer discounts based on the customer revenue , by doing this we can retain our customers in our network and customers also happy by getting discounts based on their usage , we have planned the discounts plan only for 3 Months time which will change the customer mindset to set right path among competitor
So , we have chosen Learning launch Tool to test our leanings whether will direct towards
positive or negative .
Application :
We have trained our customer care executives and Retention Managers for running this project
for 3 Months time , and implemented with clear cut direction and guidance , there was a massive success from the day one when we greet the customers with real time response with competitive tariff and they are more satisfied with the offers given to them . Since we have better quality of service and better coverage among the competitors , customers are happily moved out from our stores and company revenue also drastically picked up during the project period
Insight
Customers are very keen on lowest price with more benefits on their day to day life , if any
product which will satisfy the customers need more effectively and met their need , they will go for it rather than quality of the product . But when the company focuses on quality as well as better price will survive in the market , when the quality become worse , then customers will try to move for an another company product , it is an indirect impact to the company .
Approach
Targeting the audience , setting the right people in the project , executing with sufficient training
and materials are very important when we implement any project , and another most important is aligning the systems to monitor the project progress at any point of time .
We would like to work towards improving our customer ’s satisfaction by applying Learning
Launch Tool more effectively , so that we proactively retain our customers with us for life time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15790 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling : A deeper connection
SWOOTY Inc.
Challenge : I work as a Product Manager and Social Entrepreneur and also volunteer myself for social impact initiatives to help community . There are many use - cases where it requires connecting with their audiences deeper level . I will share an example of my social impact project for community . ( it is a non - profit and non - commercial project ) . The purpose of this initiative was to help people find their potential match / life - partner based on personalized / cultural / compatibility requirements unlike general Matrimonial / Dating Apps . Target market of this app was some backward towns / cities where people are not too social connected and life bit conservative lifestyle . ( This is not the same case in developed countries or metropolitan cities ) To find a live - partner outside of your closer network / relatives is very hard , especially when it comes to mindsets and mutual compatibility . Hence this journey requires a very personalized information and trust on people . Hence to solve this problem it required research about local culture and traditional things to build connection with audience / users on a personal level . Selection We used storytelling tool to achieve this target and personalize concept with real - life scenario of common people in town to relate problems and solutions while considering demographic , cultural and traditional issues in mind . As our SWOOTY Inc. is very targeted to specific community , hence storytelling tool best suited to empathize and relate with local people / audience . Application Below is a story based on real life examples , however characters / names used in story are generic / fictional and do not represent any real person . “ A Doctor named Ali of age 32 completed his higher studies in medical and got a great job , Ali is very social , empathic , adventurous nature . Now Ali ’s parents were searching for life - partner matches for Ali in closer network and relatives , Ali has some different expectations about compatibility for life - partner which were different and it was not easy to find in closer network / relatives . He was not able to find the right match for him based on his personality type , hobbies and ambitions . Another person named Sarah of age 28 with social , humanitarian and ambitious goals is also looking for a match for her but it seems hard for her and her family to find a good match in their
closer network based on personality and compatibility . Both Sarah and Ali signs - up on SWOOTY Inc. platform and submit their personal details along with personality traits , hobbies , nature , life - goals and also expected details about what they are looking in terms of their compatibility criteria with potential life - partner . SWOOTY Inc. platform runs algorithm on all profiles and sends top 10 recommendations to both Ali and Sarah ( not only based on demography , but also based on personality type , traits , hobbies , personal and life goals ) . Sarah and Ali both receive Top 10 closest matches recommended by platform , and they go through all top 10 profiles and Sarah and Ali liked each others profiles and proceeded to exchange conversation and meet with each other ’s families and find it mutually compatible . Both Ali and Sarah get engaged and then married and living a happy married life . Insight This story was made based on some real examples of people which went through the above problem . Since it was only communication gap problem so we tried to pitch this story to multiple people to automate this process and reduce efforts , save time and increase chances of more compatible profiles / life - partner as compared to manual match - making process . This project has been acknowledged and liked by multiple influences and regional social organizations to support this initiative . Project is still in Proof of concept phase and not launched publicly . We are still testing BETA version with limited community before public release . By coming up with the above story , it helped project / convey the message clearly before evening development / implementation of project . It was more emphatic and appealing to tell the above story to local audience as it connected dots and problems in their minds more effectively than demonstrating Mockup / Design of Platform . Future Approach I will continue to explain any problem and solution with relatable story in future solutions / projects so people can empathize or relate with real - life scenarios . Demonstrating a Mockup / Demo of platform / solutions is difficult for people to understand as compared to storytelling and user - journey . Storytelling seems more effective , appealing and empathetic way to get confidence of users .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling : A deeper connection
SWOOTY Inc.
Challenge : I work as a Product Manager and Social Entrepreneur and also volunteer myself for social impact initiatives to help community . There are many use - cases where it requires connecting with their audiences deeper level . I will share an example of my social impact project for community . ( it is a non - profit and non - commercial project ) . The purpose of this initiative was to help people find their potential match / life - partner based on personalized / cultural / compatibility requirements unlike general Matrimonial / Dating Apps . Target market of this app was some backward towns / cities where people are not too social connected and life bit conservative lifestyle . ( This is not the same case in developed countries or metropolitan cities ) To find a live - partner outside of your closer network / relatives is very hard , especially when it comes to mindsets and mutual compatibility . Hence this journey requires a very personalized information and trust on people . Hence to solve this problem it required research about local culture and traditional things to build connection with audience / users on a personal level . Selection We used storytelling tool to achieve this target and personalize concept with real - life scenario of common people in town to relate problems and solutions while considering demographic , cultural and traditional issues in mind . As our SWOOTY Inc. is very targeted to specific community , hence storytelling tool best suited to empathize and relate with local people / audience . Application Below is a story based on real life examples , however characters / names used in story are generic / fictional and do not represent any real person . “ A Doctor named Ali of age 32 completed his higher studies in medical and got a great job , Ali is very social , empathic , adventurous nature . Now Ali ’s parents were searching for life - partner matches for Ali in closer network and relatives , Ali has some different expectations about compatibility for life - partner which were different and it was not easy to find in closer network / relatives . He was not able to find the right match for him based on his personality type , hobbies and ambitions . Another person named Sarah of age 28 with social , humanitarian and ambitious goals is also looking for a match for her but it seems hard for her and her family to find a good match in their
closer network based on personality and compatibility . Both Sarah and Ali signs - up on SWOOTY Inc. platform and submit their personal details along with personality traits , hobbies , nature , life - goals and also expected details about what they are looking in terms of their compatibility criteria with potential life - partner . SWOOTY Inc. platform runs algorithm on all profiles and sends top 10 recommendations to both Ali and Sarah ( not only based on demography , but also based on personality type , traits , hobbies , personal and life goals ) . Sarah and Ali both receive Top 10 closest matches recommended by platform , and they go through all top 10 profiles and Sarah and Ali liked each others profiles and proceeded to exchange conversation and meet with each other ’s families and find it mutually compatible . Both Ali and Sarah get engaged and then married and living a happy married life . Insight This story was made based on some real examples of people which went through the above problem . Since it was only communication gap problem so we tried to pitch this story to multiple people to automate this process and reduce efforts , save time and increase chances of more compatible profiles / life - partner as compared to manual match - making process . This project has been acknowledged and liked by multiple influences and regional social organizations to support this initiative . Project is still in Proof of concept phase and not launched publicly . We are still testing BETA version with limited community before public release . By coming up with the above story , it helped project / convey the message clearly before evening development / implementation of project . It was more emphatic and appealing to tell the above story to local audience as it connected dots and problems in their minds more effectively than demonstrating Mockup / Design of Platform . Future Approach I will continue to explain any problem and solution with relatable story in future solutions / projects so people can empathize or relate with real - life scenarios . Demonstrating a Mockup / Demo of platform / solutions is difficult for people to understand as compared to storytelling and user - journey . Storytelling seems more effective , appealing and empathetic way to get confidence of users .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17063 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING LEARNING LAUNCHES
By Uwe Wegener
Challenge & Selection
Few months before, when I got accepted to the internship programme, to one of the hub in
my city http://hodge-ramsey.com/tagmain.html that was my first experience as a university student to come to
understand the power of collaboration , co - creating and design and to understand a little bit
of entrepreneurship . From the program, with other students, we were grouped into teams
of 4 - 5 people , to start coming up with the solutions from the problems which we identified
before from the “brainstorming” session .
Me and the team , we thought the “problem” which we were facing as a community back
then, was the “lack of curated information , about what is going on , to the places which
people are mostly interested” . We thought if we can come up with the single mobile app
( android) which can help the customers to get all the information of their interested places
( i.e restaurants, clubs , bars , church , mosque etc) that would be a great solution . We choose
to so the “Learning Launches”, to get the insights and feedbacks from the people first .
Application
After we brainstorm our idea, we come up with the name of the app to be called
“ Fuata” .... The Swahili name meaning, “Follow” the places you’re interested, to get all the
important updates about them . After the product name was formed , we wanted to go
out , and talk to people to see if what we were trying to solve was really important for them ! ?
We went out four times talking to as many people as possible and through all that
experience, we came together to co - create and reshape our idea again and again from the
feedbacks we get from people . These iterations helps to specify the need of the people , so
as to meet their needy .
Insight & Approach
After 4 months of different activities (from ideation , brainstorming , design mockups ,
prototypes, customer development etc) we came to realize the solution we proposed was
not solving the actually problem , in fact we were creating one .
The lesson we got from that experience , teaches us the importance of “Learning Launches ” ,
especially if you want to build a product that your customer could use . It’s so important to
do the “Customer Development” thing, by going out talk to as many people as you can to
test your idea into the real market to see if it’s need and can actually solve people ’s
problems .
Next time , for any work which the end use / customer is the beneficiary , it’s so important to
do “Learning Launches” in the early stage of the development process, since it will help you
and save you from any sort of misery . I believe this tool “Learning Launches” will help a
person to accept to “fail fast, fail cheap, fail reasonably ” .
| EMAIL:
ID_NUM:
NAME_STUDENT: Uwe Wegener
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://hodge-ramsey.com/tagmain.html
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING LEARNING LAUNCHES
By Uwe Wegener
Challenge & Selection
Few months before, when I got accepted to the internship programme, to one of the hub in
my city http://hodge-ramsey.com/tagmain.html that was my first experience as a university student to come to
understand the power of collaboration , co - creating and design and to understand a little bit
of entrepreneurship . From the program, with other students, we were grouped into teams
of 4 - 5 people , to start coming up with the solutions from the problems which we identified
before from the “brainstorming” session .
Me and the team , we thought the “problem” which we were facing as a community back
then, was the “lack of curated information , about what is going on , to the places which
people are mostly interested” . We thought if we can come up with the single mobile app
( android) which can help the customers to get all the information of their interested places
( i.e restaurants, clubs , bars , church , mosque etc) that would be a great solution . We choose
to so the “Learning Launches”, to get the insights and feedbacks from the people first .
Application
After we brainstorm our idea, we come up with the name of the app to be called
“ Fuata” .... The Swahili name meaning, “Follow” the places you’re interested, to get all the
important updates about them . After the product name was formed , we wanted to go
out , and talk to people to see if what we were trying to solve was really important for them ! ?
We went out four times talking to as many people as possible and through all that
experience, we came together to co - create and reshape our idea again and again from the
feedbacks we get from people . These iterations helps to specify the need of the people , so
as to meet their needy .
Insight & Approach
After 4 months of different activities (from ideation , brainstorming , design mockups ,
prototypes, customer development etc) we came to realize the solution we proposed was
not solving the actually problem , in fact we were creating one .
The lesson we got from that experience , teaches us the importance of “Learning Launches ” ,
especially if you want to build a product that your customer could use . It’s so important to
do the “Customer Development” thing, by going out talk to as many people as you can to
test your idea into the real market to see if it’s need and can actually solve people ’s
problems .
Next time , for any work which the end use / customer is the beneficiary , it’s so important to
do “Learning Launches” in the early stage of the development process, since it will help you
and save you from any sort of misery . I believe this tool “Learning Launches” will help a
person to accept to “fail fast, fail cheap, fail reasonably ” .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Uwe Wegener"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://hodge-ramsey.com/tagmain.html"
],
"USERNAME": []
} | 3894 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
To make an internal sales structure that helps motivate , reflects the strengths of each employee by providing a fair platform and a structure that works for the company , employees and our customers .
There are lot of challenges in the current structure of our business . Our business is divided into Agencies and Direct clients which constitute to 60 % of the business and 40 % respectively . Our team consist of 9 sales managers who are extremely demotivated as the current sales structure is not fair to all team members . The current structure has 5 people looking after the agency business and 4 people looking after the direct sales business . The sales managers who are looking after direct clients are demotivated from the beginning as they have a smaller portfolio to manage . The 5 managers who are looking after agency business has been assigned agencies according to the seniority and hence 3 out of 5 sales managers are the only one ’s happy with the agency that they are handling and the rest 2 of them are highly demotivated again as they have not been given the high spending agency !
The current structure thus is a breeding ground of unhealthy competition , demotivation , bureaucracy and is a platform for sales managers to play by a set of rules within their portfolios which is limiting them from experimenting and creating new opportunities .
Selection :
I have decided to use the tool of Learning Launch – A prototype , structure that could be used and tried with all sales managers for at least 1 quarter of the next year . The reason I have selected this tool is because I have enough data and analytics from my research team regarding spending of my competitors within the ecosystem of similar businesses , we are in . Additionally , being at the end of the year I have revenue data for the entire year that I can map to the data given by the research team in order to find some patterns and brainstorm some mind mapping techniques with my management and propose a different structure in order for the business to function effectively .
Challenge I may find while using this learning launch tool is that the management would be wanting a success probability to the new structure I am proposing . They would tell me that 1 whole quarter is too much of a time to “ test ” a new prototype/ new structure and if it fails , we will lose significant revenue from 1 whole quarter which we wo n’t be able to make it up as the year passes . Additional challenge would be that nobody has tried this in the market , and we will be the first ones to try this structure .
Application :
In order to apply the tool effectively , here is how I segregated the data . I decided to segment the whole ecosystem ( which consists of customers ) into detailed verticals – For eg : Each customer according to the business/ sector they cater to are divided into verticals like FMCG , Medical & Healthcare , Hospitality , Events & Entertainment , Malls , Theme Parks , Education .. etc .. I did this separation of verticals on data that my research team gave me and also on the data that I have from my spenders/ customers in my business . The initial rearranging of data is what took me the most amount of time . I believe I was able to apply the tool effectively as I was already noticing patterns and verticals that I could group together . This also allowed me to think of sales managers who would be servicing these verticals according to their interest . I would be able to tap into their emotional needs and not just look at them , merely as sales professionals but as individuals with varied interests and knowledge in certain verticals . This I believe would hopefully solve a large part of the demotivation issue in the sales managers as well .
Insight :
The insights were tremendous . Apart from two big verticals that constituted close to 30 % of the business , all other verticals where contributing similar percentages to the ecosystem and in a small number approx . around 4 to 5 % . This Insight however made me realize that in order to be fully fair to everyone in the system , the two big verticals need to be further categorized into segments where the number of percentages had to be kept to similar patterns that already emerged earlier ( 4- 5 % ) . I further had to dwell into exploration tools and use secondary research in order to further segment the data and towards the end of the exercise I had around 20 verticals of customers that contributed 4 -5 % of their spends on our ecosystem . This also meant I could easily give out a workable prototype to the management with each sales manager servicing 2 verticals that contributed significantly to our business . Additionally , it was a bonus that the sales manager could service verticals according to their interest . We could ask the sales manager to choose their own verticals keeping them involved in the whole “ cause ” or building this new prototype , so everyone feels involved as it was a very fair platform for everyone to work on .
Approach :
If I must suggest an alternative to the approach , then I would like to use a different selection tool – Visualization and Mind Mapping tool . Considering all the challenges we have addressed before ; I would like to in this new approach , have all sales manager think about their colleagues and would want them to journal their feedback on what they think about each sales manager in the team by doing a SWOT analysis . Once I have collected all their feedback , I would have each sales manager ’s picture being put across in a board and for each team member to clip the SWOT analysis on to the board . Once this process is done , we will start doing Mind Mapping where in collectively we will have an agreed consensus on each sales manager ’s strength and weakness . This way we can all collectively agree as to what is the portfolio that each sales manager should handle which would make the system transparent and fair and have less friction between the employees . Having to have involved everyone in the process would have also meant that nothing is imposed on them . The challenge here would be that we are not sure how this could efficiently help the company as we need a structure that needs to not only be fair but also workable in a way that it produces great business results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
To make an internal sales structure that helps motivate , reflects the strengths of each employee by providing a fair platform and a structure that works for the company , employees and our customers .
There are lot of challenges in the current structure of our business . Our business is divided into Agencies and Direct clients which constitute to 60 % of the business and 40 % respectively . Our team consist of 9 sales managers who are extremely demotivated as the current sales structure is not fair to all team members . The current structure has 5 people looking after the agency business and 4 people looking after the direct sales business . The sales managers who are looking after direct clients are demotivated from the beginning as they have a smaller portfolio to manage . The 5 managers who are looking after agency business has been assigned agencies according to the seniority and hence 3 out of 5 sales managers are the only one ’s happy with the agency that they are handling and the rest 2 of them are highly demotivated again as they have not been given the high spending agency !
The current structure thus is a breeding ground of unhealthy competition , demotivation , bureaucracy and is a platform for sales managers to play by a set of rules within their portfolios which is limiting them from experimenting and creating new opportunities .
Selection :
I have decided to use the tool of Learning Launch – A prototype , structure that could be used and tried with all sales managers for at least 1 quarter of the next year . The reason I have selected this tool is because I have enough data and analytics from my research team regarding spending of my competitors within the ecosystem of similar businesses , we are in . Additionally , being at the end of the year I have revenue data for the entire year that I can map to the data given by the research team in order to find some patterns and brainstorm some mind mapping techniques with my management and propose a different structure in order for the business to function effectively .
Challenge I may find while using this learning launch tool is that the management would be wanting a success probability to the new structure I am proposing . They would tell me that 1 whole quarter is too much of a time to “ test ” a new prototype/ new structure and if it fails , we will lose significant revenue from 1 whole quarter which we wo n’t be able to make it up as the year passes . Additional challenge would be that nobody has tried this in the market , and we will be the first ones to try this structure .
Application :
In order to apply the tool effectively , here is how I segregated the data . I decided to segment the whole ecosystem ( which consists of customers ) into detailed verticals – For eg : Each customer according to the business/ sector they cater to are divided into verticals like FMCG , Medical & Healthcare , Hospitality , Events & Entertainment , Malls , Theme Parks , Education .. etc .. I did this separation of verticals on data that my research team gave me and also on the data that I have from my spenders/ customers in my business . The initial rearranging of data is what took me the most amount of time . I believe I was able to apply the tool effectively as I was already noticing patterns and verticals that I could group together . This also allowed me to think of sales managers who would be servicing these verticals according to their interest . I would be able to tap into their emotional needs and not just look at them , merely as sales professionals but as individuals with varied interests and knowledge in certain verticals . This I believe would hopefully solve a large part of the demotivation issue in the sales managers as well .
Insight :
The insights were tremendous . Apart from two big verticals that constituted close to 30 % of the business , all other verticals where contributing similar percentages to the ecosystem and in a small number approx . around 4 to 5 % . This Insight however made me realize that in order to be fully fair to everyone in the system , the two big verticals need to be further categorized into segments where the number of percentages had to be kept to similar patterns that already emerged earlier ( 4- 5 % ) . I further had to dwell into exploration tools and use secondary research in order to further segment the data and towards the end of the exercise I had around 20 verticals of customers that contributed 4 -5 % of their spends on our ecosystem . This also meant I could easily give out a workable prototype to the management with each sales manager servicing 2 verticals that contributed significantly to our business . Additionally , it was a bonus that the sales manager could service verticals according to their interest . We could ask the sales manager to choose their own verticals keeping them involved in the whole “ cause ” or building this new prototype , so everyone feels involved as it was a very fair platform for everyone to work on .
Approach :
If I must suggest an alternative to the approach , then I would like to use a different selection tool – Visualization and Mind Mapping tool . Considering all the challenges we have addressed before ; I would like to in this new approach , have all sales manager think about their colleagues and would want them to journal their feedback on what they think about each sales manager in the team by doing a SWOT analysis . Once I have collected all their feedback , I would have each sales manager ’s picture being put across in a board and for each team member to clip the SWOT analysis on to the board . Once this process is done , we will start doing Mind Mapping where in collectively we will have an agreed consensus on each sales manager ’s strength and weakness . This way we can all collectively agree as to what is the portfolio that each sales manager should handle which would make the system transparent and fair and have less friction between the employees . Having to have involved everyone in the process would have also meant that nothing is imposed on them . The challenge here would be that we are not sure how this could efficiently help the company as we need a structure that needs to not only be fair but also workable in a way that it produces great business results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21182 |
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