Datasets:
Tasks:
Tabular Classification
Formats:
csv
Languages:
English
Size:
1K - 10K
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Update README.md
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README.md
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@@ -10,113 +10,188 @@ tags:
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- customer-service
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pretty_name: Telco Customer Churn
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dataset_info:
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---
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## Telco Customer Churn
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@@ -144,4 +219,4 @@ This dataset is a fictional dataset created by IBM data scientists as a sample d
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**Additional Information:**
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* **Industry Relevance:** Relevant for businesses in the telecommunications industry and other sectors that deal with customer churn.
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-
* **Ethical Considerations:** This is a fictional dataset and does not contain real personal or sensitive information.
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- customer-service
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pretty_name: Telco Customer Churn
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dataset_info:
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- config_name: default
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features:
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- name: Customer ID
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dtype: string
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- name: Gender
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dtype: ClassLabel
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- name: Age
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dtype: int64
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- name: Under 30
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dtype: bool
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- name: Senior Citizen
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dtype: bool
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- name: Married
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dtype: bool
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- name: Dependents
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dtype: bool
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- name: Number of Dependents
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dtype: int64
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- name: Country
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dtype: ClassLabel
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- name: State
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dtype: ClassLabel
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- name: City
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dtype: ClassLabel
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- name: Zip Code
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dtype: ClassLabel
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- name: Lat Long
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dtype: string
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- name: Latitude
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dtype: float64
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- name: Longitude
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dtype: float64
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- name: Population
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dtype: int64
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- name: Quarter
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dtype: ClassLabel
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- name: Referred a Friend
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dtype: bool
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- name: Number of Referrals
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dtype: int64
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- name: Tenure in Months
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dtype: int64
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- name: Offer
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dtype: ClassLabel
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- name: Phone Service
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dtype: bool
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- name: Avg Monthly Long Distance Charges
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dtype: float64
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- name: Multiple Lines
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dtype: ClassLabel
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- name: Internet Service
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dtype: bool
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- name: Internet Type
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dtype: ClassLabel
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- name: Avg Monthly GB Download
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dtype: float64
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- name: Online Security
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dtype: bool
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- name: Online Backup
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dtype: bool
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- name: Device Protection Plan
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dtype: bool
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- name: Premium Tech Support
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dtype: bool
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- name: Streaming TV
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dtype: bool
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- name: Streaming Movies
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dtype: bool
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- name: Streaming Music
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dtype: bool
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- name: Unlimited Data
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dtype: bool
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- name: Contract
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dtype: ClassLabel
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- name: Paperless Billing
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dtype: bool
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- name: Payment Method
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dtype: ClassLabel
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- name: Monthly Charge
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dtype: float64
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- name: Total Charges
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dtype: float64
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- name: Total Refunds
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dtype: float64
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- name: Total Extra Data Charges
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dtype: float64
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- name: Total Long Distance Charges
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dtype: float64
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- name: Total Revenue
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dtype: float64
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- name: Satisfaction Score
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dtype: int64
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- name: Customer Status
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dtype: ClassLabel
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- name: Churn Label
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dtype: ClassLabel
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- name: Churn Value
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dtype: int64
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- name: Churn Score
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dtype: int64
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- name: CLTV
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dtype: float64
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- name: Churn Category
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dtype: ClassLabel
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- name: Churn Reason
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dtype: ClassLabel
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- name: Partner
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dtype: bool
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configs:
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- config_name: default
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data_files:
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- split: train
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path: train.csv
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- split: test
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path: test.csv
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train-eval-index:
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- config: default
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task: text-classification
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task_id: multi_label_classification
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col_mapping:
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Customer ID: id
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Gender: Gender
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Age: Age
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Under 30: Under 30
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Senior Citizen: Senior Citizen
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Married: Married
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Dependents: Dependents
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Number of Dependents: Number of Dependents
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Country: Country
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State: State
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City: City
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Zip Code: Zip Code
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Lat Long: Lat Long
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Latitude: Latitude
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Longitude: Longitude
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Population: Population
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Quarter: Quarter
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Referred a Friend: Referred a Friend
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Number of Referrals: Number of Referrals
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Tenure in Months: Tenure in Months
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Offer: Offer
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Phone Service: Phone Service
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Avg Monthly Long Distance Charges: Avg Monthly Long Distance Charges
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Multiple Lines: Multiple Lines
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Internet Service: Internet Service
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Internet Type: Internet Type
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Avg Monthly GB Download: Avg Monthly GB Download
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Online Security: Online Security
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Online Backup: Online Backup
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Device Protection Plan: Device Protection Plan
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Premium Tech Support: Premium Tech Support
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Streaming TV: Streaming TV
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Streaming Movies: Streaming Movies
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Streaming Music: Streaming Music
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Unlimited Data: Unlimited Data
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Contract: Contract
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Paperless Billing: Paperless Billing
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Payment Method: Payment Method
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Monthly Charge: Monthly Charge
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Total Charges: Total Charges
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Total Refunds: Total Refunds
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Total Extra Data Charges: Total Extra Data Charges
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Total Long Distance Charges: Total Long Distance Charges
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Total Revenue: Total Revenue
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Satisfaction Score: Satisfaction Score
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Customer Status: Customer Status
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Churn Label: label
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Churn Value: Churn Value
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Churn Score: Churn Score
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CLTV: CLTV
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Churn Category: Churn Category
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Churn Reason: Churn Reason
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Partner: Partner
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metrics:
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- type: accuracy
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name: Accuracy
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- type: precision
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name: Precision
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- type: recall
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name: Recall
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- type: f1
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name: F1 Score
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---
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## Telco Customer Churn
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**Additional Information:**
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* **Industry Relevance:** Relevant for businesses in the telecommunications industry and other sectors that deal with customer churn.
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* **Ethical Considerations:** This is a fictional dataset and does not contain real personal or sensitive information.
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