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Terrible treatment. If you have an emergency do NOT come here. They have the worst unprofessional staff that is completely unorganized, no sense of urgency, and spend most of their time eating and chatting in the hall. You will waste 3 hours in the ER bleeding from a head injury and concussion as others keep gerring treatment. One nurse said \""oh we keep forgetting about you\"" WTF! Go here to die! | 01
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This location has awful reviews on Google. Just awful... I was nervous going in but I received better service here than at the one across town by Northlake. David's normally doesn't carry anything in my size but the ladies here heard me out and understood that I had spoken to the bride and had gotten the okay to get a dress other than the one she had registered us for. \n\nI really appreciate that none of them suggested that I \""eat more\"" or buy a dress that is too large and get it cut down - as though either of those are viable options. \n\nThey took really good care of me, I was in & out in about half an hour. This includes trying the dress i wanted in the smallest size they had on hand (2) and having their alterations lady drop what she was doing and come pin me up to confirm that it was indeed too big. \n\nAnd I didn't have to fight traffic. Win. | 12
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I ordered a pair of shoes with a saleslady at this location. She was super friendly and professional. When I went pin to pick up the shoes another super friendly staff member was there to help me! I left feeling very happy and excited for my wedding. I should have gone here and not Northlake to buy my dress! !! | 12
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Best way to put our experience there into words? Bipolar. We went for a prom dress. Poor customer service (other than the consultants who were great, that's why I rate 2 stars, one each for each consultant we worked with, the store itself and other staff get a zero), turning away people 40 min prior to close, guess they don't want to work one minute past 7pm = lost sales/revenue, restocking holds even after calling to say we were coming to get it prior to closing, 5 minute alterations taking over an hour (a brides bustle apparently trumped us, we learned this later, we were willing to pick up the dress another day but were asked to wait). Here's our experience if you care for details...visit one, Saturday morning...we walked in and saw prom/bridesmaid etc. to our left and migrated towards the dresses. Okay, yes, the was a little podium to our right with a woman standing there, but didn't think anything of it (assumption was made, that she is there for women with bridal fitting appointments). She didn't say a word to us. We perused the dresses, pulled some, even asked someone at the sales counter if a certain dress was available in another size somewhere (was told what was out was what they had and that was fine). Still, no one mentioned to us that in order to try on the dresses, we needed a junior consultant working with us (everyone is apparently supposed to check in with the lady at the podium). They had 2 opportunities to assist us with the process and ignored us. Anyway, we go \""sign in\"", the lady at the podium barks over the intercom for a consultant and my daughter is taken to a fitting room. I will say this, the stylist/consultant was very nice and very kind. We put 2 dresses on hold, since this was the first store we visited and headed to some other stores to shop. When it became clear, around 5pm that the dress she wanted was one of the ones at David's, I called to let them know we were coming for it and not to restock it. They said great and we headed back in that direction. When we got there at 5:30, the dress had been restocked. They couldn't find it in the \""on holds area\"" WTH? I didn't complain, just glad it was still THERE, albeit on the regular sales rack. My daughter tried it on again and we noted the hook and eye closure was broken and there was a seem pull on the back as well. Again I will say, the consultant this round was very nice and kind as well, just as much as the first, even helping my daughter find matching shoes etc. and getting the minor alterations done on the spot. Or so we thought. Here's where I need to complain. The alteration lady took the dress to the back, and after about 20 min, we inquired what was taking so long. Our consultant was kind enough to go check for us and came back and said she was currently working on it, We had dinner plans, it was after 6 at this point so we said we could come back for it. The consultant seemed miffed at that and asked us the wait, since the alterations were being done, right then, and the alteration lady was taking the time to do it immediately and putting other things aside for us. We felt bad, and stuck around. BAD idea. At 6:20, still waiting, a prom girl comes in and tries to check in with the podium and is TURNED AWAY, the woman there tells her that since they close at 7pm, she won't have time to try on dresses. WTH again?! There is 40 minutes left to pick and try on dresses! Our visit that morning was only 40 minutes? Lost sale opportunity. We witnessed this again 10 min later, this time with a bride and her bridesmaid seeking bridesmaids dresses. At 6:45, we were done...late for dinner, it had been an hour, when finally, the alterations woman comes out. She was apologetic at least, telling us a bride's bustle had to jump in front of us. Another WTH moment! We were fine picking it up another day but were told she was working on it and asked to wait. A very frustrating moment indeed. Someone should have come and told us that, we would have left and come back. Overall, their consultants, who I'm sure work on commission, were motivated, friendly and helpful. The other staff were horrible! What's also bad for this location is I am a bride and haven't begun my dress search but perused a little while I was there, even mentioned I was a bride, totally went on deaf ears. Another lost sale opportunity. We will never shop here again. | 01
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Buyers beware! I wouldn't even give this place a rating if I didn't have to! Long story short, they don't have a return policy even if they send you directive items!!! I had to fight for days to get them to take back a pair of shoes I had to order from another location because the only pair they had were dirty with nasty feet prints. The so called manager made me feel like I was wasting her time the THREE times I came in to return the defective shoes. (They had rhinestones missing) She gave me the worst run around telling me I can only make an exchange. She had absolutely no compassion for me and wanting a pair of beautiful wedding shoes. She offered to fix the shoes by gluing some random stones on with some silver glitter.....it looked like trash. Finally after about a week of going back and fourth, the store manager at the Columbia SC location authorized a return at Pineville. I really had high hopes for this place but I will not be getting my 8 bridesmaid dresses here. They lost out big time with me. Maybe next time they should check their merchandise better before they let a brides hopes down. | 01
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Today 6/2/14 I made a appointment to get fitted for a bridesmaid dress. The minute I walked in the staff was super nice. Samantha G. helped me find the exact dress I needed!! | 12
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On my first appointment to buy my wedding dress and to find dresses for my 7 bridesmaids the attention was great and i was in love with the dresses. They promised so many things and made the whole situation sound great. Once my dress arrived and i went to pick it up the staff at the door was rude and they wanted me to sign the paper to pick up my dress without me looking at it first. Once i told them that i wasn't going to sign anything without inspecting my dress first, the women at the front was still rude. Another lady came up to me and told me to pick up my dress and to follow her to the back. Which i was agrevated already for their attitude. Once in the back i was already shaking and very close to cry for this experience. I open the bag where my dress was and i was so dissapointed. My dress was really wrinkle and non of their staff helped me to put on my dress to makr sure it fitted. This was the worst experienced ever and to realize that i brought them bussiness. My dress was very expensive and on top of that i have all 7 bridesmaids bying their dress with them. I will not recommend David's Bridal store in Pineville. Their corporate should train their personnel and increase their customer service. And of course the person that sold me dress didn't work there anymore..... | 01
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Lenscrafters...the standard in \""while you wait\"" glasses, almost exclusively located in malls around the country. My boyfriend had been wearing glasses taped together on the sides for oh, about 9 months now, so I decided to make him an appointment for new specs. We were in and out in a matter of two hours, counting the wait time for his new glasses to be made. The staff were knowledgable and friendly, without being pushy or trying to force him into choosing something he didn't like because they are \""trendy\"" (it's happened to us before!) They were also running a special, so we got $100 off the frames and lenses, which really helps when your insurance only covers the exam. All in all, a great experience. We will be back when I need contacts! :) | 12
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I was quoted a price for a new pair of glasses and lenses that were in the 50% area. Came back the next day excited to buy the glasses and was told the glasses were not on sale for 50% and that the quote someone gave me the day before was wrong. The new quote was DOUBLE what I was quoted the day before! Not only was I disappointed about the price, but the sale associate was rude and didn't care about what had happened. I will never shop at Lens Crafters ever again. What a horrible experience! I also came in many times before and the employees never helped me. They were just sitting down doing nothing. I honestly don't know how they are able to stay in business if they don't help customers or at least ask. | 01
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There is no doubt that the ambiance is better than many other optical's shops but the prices are very high. \n\nWe saw the same product in Carolina's mall in sears Optical's at a way lower price point. I am definitely disappointed. | 01
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I wouldn't even give them one star at this location!! Beware Dr. Jeffrey Musler and Associates optometry group PA!!! This was the worst service and experience I have ever received!!! The ladies at the reception desk are horrible!!!! I called to order contacts and they were utterly confused. Miscommunication across the board. The receptionist said \""maybe\"" they'll go ahead and service me and they might call me back and hung up on me! I was simply trying to order contacts as the doctor told me it would be easy as calling in to do so. Terrible place and I would not recommend this facility to anyone. | 01
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Booooo | 01
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Where to begin my review as this will be my 1st and last review for this place. I will definitely be sending a letter to the corporate office on this place. Upon entering for my families 1st time trying this spot for take out it would be our last. I was in total shock seeing the cashier handling the register then placing lids on the tartar sauces used for the meals. At no point was any washing of the hands or using gloves ever attempted, mind you dealing with the register. As my families meal was brought out, I see a line cook stuffing his face with no gloves on just his bare hands. I said to myself, this is unsanitary practices being used here. I then ask another worker to call the managers attention who's behind her and she gets into the \""deer\"" mode, acting as if who's the manager. I finally make eye contact with him as he knew I was right and went to the kitchen to possibly tell the guy stuffing his face, you got caught. The manager was looking all dirty himself too, no name tag, no indication that he's the manager. I asked for a full refund, I was not spending my money here. I then ask for his name which he pulls out his a$$ and says it's \""Mr. Rapport\"". Well that's the name I'll use when I compile a letter to the corporate office. Please beware of this place, save your money for a pack of bologna instead. | 01
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Be careful when shopping here ! Bought an $8,000+ bed. Delivered broken ! Are you kidding me - not even inspected prior to delivery. More interested in sales than checking their product. Poor attention to detail, poor quality. When selling expensive products ladies and gentlemen, you need to make sure the product is not broken before delivering - check it in the warehouse - rather simple if you really care. No excuse for discovering a broken product in front of a customer. Buyer beware with these folks. | 01
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First visit: We ordered a pizza from the menu on the wall. The ingredients were olives and tomatoes. When pizza came it was covered in onions, and there were a smattering of small chopped olives and tomatoes..it looked like an onion tart. My kids refused...to eat this. We also had to go get our own tea and water, as our waitress forgot, she never refilled...we did that too.\n\nAnother visit: my daughter wanted to have her birthday dinner there with some friends. We made reservations months in advance and called day before to confirm. They were confused when we got there....didn't acknowledge we were waiting...and finally took us into the dining room. They tried to sit us at a too small booth that had a huge tear in the seat. NO. We finally got our seat at a table that was actually large enough for all of us...service was spotty. \n\non to the food. There is nothing spectacular about anything they serve. It tastes like chef boy rdee, or frozen dinners. Serving family style is nice, but it is akward to go with friends and do this. \n\nLast visit 4 of us went....3 of us were sick for several days after...2 ended up at emergency room for IV...1 went to doctor for phenegren.....we will not be back after that experience for sure!!! | 01
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My husband and I ate at Buca di Beppo for lunch today for the first time. Neither of us were impressed. The staff was slow and somewhat unresponsive (even though it wasn't busy in the least), the food was subpar and the prices were too high for what we received. \n\nI would not return! | 01
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We haven't been here in over a year and it was time to return and see if there was any changes. First, the decor is still cool...lots of pictures, statues, albums on the wall. We were greeted by everybody working there ---very nice. Ordered the apple Gorgonzola salad. It came out wrong and had to be reordered. This is a really wonderful salad....Unfortuately it took 15 Min's to get it the second time. Their bread used to be wonderful too.....hot and fresh full of flavor now it's just plain old french bread tasteless. \nOur entree of lasagna came out on a very hot plate but was cold but burnt on the bottom. Manager came to the rescue and immediately took care of the problem. I liked the idea of having the chef bring out the correct entree since it was his fault and not the waiter. \nWould I go back? Probably not, too many good Italian restaurants in the area that are better | 01
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Let me start by saying their food is top notch, my favorite is baked rigatoni with whole wheat penne and I have the italian sausage replaced with ground beef. I wish they offered a small salad with the order instead of an addon but you definitely get your moneys worth in quantity. ALSO, if you are on the lookout there are ALWAYS buca coupons in the sunday papers, in valpak, and if you search for google apps on android. So if this was based on food I would give Buca a 5.\n\nI took my Italian gf to Buca on her bday at her request and I must say the dining experience was the WORST either of us have ever experienced. We went during the week and they had maybe 8 different \""tables\"" or groups dining in...they put us all in the same room (with the other 4-5 rooms EMPTY) and bunched us together with everyone. I'm literally sitting side by side with another group on a bench inevitably hearing every word of their conversation. Ideally you take your gf out on her Bday you want a private personable dinner where you can talk without hearing every word of someone elses conversation....that alone was bad when they had so much room in the restaurant. \n\nOn top of that we had the worst waitress ever, Cassandra.....she harassed us literally every 2-3 minutes asking us if the food was okay, talking about the weather, etc...she was interrupting us CONSTANTLY. My gf and I began being short with her so she would let us enjoy our dinner and she just didn't take the clue. On top of that the host who worked at the front door kept coming back and doing the same, CONSTANTLY. It's nice that people care that your meal is okay, but theres no need to ask us how our meal is literally every few minutes when I'm eating the same thing. My gf and I could not talk without the constant interruption.\n\nHorrible experience dine in but we have continued to go back for their TAKE OUT....We generally will call 20-30 mins in advance, then showup to get our orders and its still not ready often we'll have to sit there and wait another 10-20 mins like they didn't start it until we got there. The food is so good, and they give you SOOOOOO much (leftovers for days) it makes it worth it but the customer service is very low in my opinion. | 01
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12/26/11 7:45pm.\nI go to the hostess station and request seating for one. Hostess asks if i wish to be seated at the bar, and I politely declined. She then said \""we are not taking any more walk in business tonight.\"" \n\nI have a suggestion on where this place can shove a few of their meatballs. | 01
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Two and a half stars, neither A-ok nor real bad. \nI was at Carolina Place around 1:30 pm and decided to give this restaurant a try -I was told it's the best Eyetalian in Charlotte.\n\nFirst the good part: I ordered the baked rigatoni with meat sauce and hot Italian sausage. It was excellent -if like me you like strong flavors and spicy both- nothing I'd expect from a chain restaurant. The lunch portion was huge, too much in fact.\nthat's it for the good.\n\nService was absolutely dismal for no good reason. It was neither busy nor a late hour for lunch. I think the dinner prices are very high for Southern Italian style pasta dishes, especially considering we're in Charlotte and I think their idea of \""family dining\"" makes life easier for the cook but does nothing for the customer. \n\nMy idea of fun dining is exactly the opposite, I want to taste as many different things I can, not pig out on a mound of carbs. | 01
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The food here is okay (2.5 stars)and does not completely satisify your appetite. Every time we have eaten here, we were hungry shortly after. Go figure. Well, the service here on the times we have visited has never knocked our socks off. Just okay. Very dim lighting somewhere between romantic and creepy. It is a little overpriced even with coupons for the quality of food. The garlic knots and calamari are consistently tasty. Not a place we want to run to on a regular, but good enough for a \""snack\"". | 01
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I have to give Buca di Beppo props on the ambiance they create. You cannot find another restaurant like it (or if there is one - I am not aware of it). \n\nFor those that are not familiar with Buca di Beppo, it is an Italian restaurant that serves family style meals. Any dish you order is meant to be split between members of your party - so if you have a party of 2-4, you really only need to order 1-2 dishes for the party. Me, being the picky eater that I am, I would rather order my own dish than share. \n\nAt least with this experience, did not have the best server. He did not seem to be too enthusiastic with his job. He was willing to split the bill among the five people in our party, but one person in our group ordered an alcoholic beverage and the price of her drink was split amongst the people in our party. \n\nThey might only do this if there are people in your party that have not eaten at Buca di Beppo, but when they take you to your table, they walk you through the kitchen (which has a table for patrons to eat their meals at). The only plus side of going here for meals. | 01
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...called at 6p to see if they would take reservations for that night. yes, but not 7p... 7:15p is open. Cool, table for 4 at 7:15 it is. We arrived at 7:10 and were told we will call your name when a table is ready... at 7:25 I asked if our 7:15 reservation was ready yet and she said we are a little behind. There are a few still ahead of you... Our name was called at 7:46 after 4 tables of 4 and a table of 6 were seated. \nAnyone can take a reservation... Its the holding of the reservation that counts right? (UNHAPPY)\n The food was OK, a small salad for the table, 2 shared dinners for 4, a side of pasta with a meatball & 1, $12 bottle of wine and 2 deserts nothing worth going out of your way for at a cost of almost $150.00. There was also 5 or 6 \""birthday/clapping\"" sessions around us like at Applebees.\nThe wait staff was nice, quick and good looking, but I'd rather have a slow, ugly waiter with good food myself.\nNo hurry to go back there... ever. | 01
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I hate to do this...I just hate to...but I have never experienced this before. I don't know if I can ever return to Buca. Firstly, I knew there was something wrong with the server when we arrived. She just seemed...off...or high. She was very awkward and kept flirting with my date. Not only that, but she completely ignored me as if I wasn't sitting right there. \n\nTo make matters worse...much worse, our yummy carbonara had a hair in it. A nice long blonde hair. I was done. I pulled it out and showed my date, he looked at it and told me to just get rid of it. Ok, I did, and I stopped eating. He kept eating lol, until...I found another hair!!!!!!!! Yuck!!!! There is nothing worse than someone else's hair in your food. The night was ruined for me, and we both stopped eating, I never speak up when I am unhappy about something. I am just naturally a friendly, non-confrontational girl, but I felt like I had to say something! No one should have to eat food with hair in it, and have to pay $19 for it. \n\nAlas, my date didn't want to make things more awkward since out server seemed to be on the verge of an emotional breakdown. So, I kept quiet against my better judgement. She later returned with the check, which was wrong, and claimed that she would have to pay the difference out of her pocket if she tried to change it. Confused! Then she asked us to do the survey and give her 5 stars. Ha! I just started laughing, I was sure this entire night was a joke. \n\nShe literally said, as she knelt down to our table and clasped her hands as if in prayer (I couldn't make this up guys) I'm new here, could you please give me 5 stars, for the good of humanity, and for all those people without jobs in the world.) This was entertaining. Then, she proceeded to take my dates credit card and flirt with him some more! She touched his chest and asked if he had any brothers. Holy...cannoli... get me out of here! I was happy to leave, and planned to never return. That woman just creeped me out. Sorry Buca, a previous visit was much better than this one. | 01
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First of, I really love Buca's food. It's really good and a favorite of mine and my roommate's is the Baked Ziti. We love the atmosphere of it and we honestly have a good time(usually) when we go but recently...the past few visits haven't been so great.\n\n(03/13)Starting off with last night(Wednesday), my roommate and I planned to go after I got off work for their National Raviolli day coupon. We got there at 9:20, 40 minutes before they closed. I know it's a little late but we can normally get done within that time frame. But when we walked in, we waited for a few minutes before the hostess finally walked into the waiting area...with her purse over her shoulder.\n\nShe told us they had already closed and after mentioning that we thought they didn't close until 10(we checked the website before going), she reluctantly took us to a table...in a room where everyone else was. It was a little awkward for us and after waiting for maybe 5 minutes while discussing whether we should stay or not, we left. The impression we got upon arriving, although late, left a sour note. We're both very disappointed and ended up settling for pizza(which is no where near as good as their food). I was really looked forward to it all day until I showed up.\n\n(02/13)The time before that I went with my roommate again and a friend. We arrived an hour before close(again late I know) but this time we had no problem getting seats. Our problem was with the service. Our actual waitress didn't start serving us until AFTER our food had arrived. A waitress from a different section noticed us and helped us out until our waitress finally showed up. We didn't get refills until we had to stop someone to ask for them which shouldn't have been that hard when there honestly weren't more than four other groups there at the time. Again, it was disappointing.\n\n(01/13)The time before that experience I went with my parents and three friends. It was a busy Friday night but we didn't have to wait long to get a table. The service was great but the annoying part was that every table but ours in the room claimed to be having a birthday. Literally every table. So we had to listen to their birthday song five times just in that one room while it went on in several other rooms. It ended up being very irritating and I honestly don't believe that everyone having a birthday in Charlotte that night would all go to Buca.\n\nOverall I really love Buca Di Beppo's food but the service has increasingly gone downhill since our first try in early 2012. Now when I go I see more problems than good experiences and honestly, I think the only way I'll be getting their food from now on is if I go with a large group early on in the day or through take out(which is usually cheaper).\n\nSorry Buca...but I think you deserve this one. | 01
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I don't know what has happened to Buca. I have eaten here many times in the past 5 years both with friends and with my church group for which I am the social coordinator. I have gotten take out meals and only had great things to say about this restaurant in the past. The food was and is still good but not worth the treatment one now receives as a guest. \n\n The wait staff had a total disregard and lack of respect for the patrons that was appalling. Ours was poorly trained and had no back up or bus person. Bread came out after the salad with no oil. By the time oil came, our bread was mostly gone. We watched our desserts melt as we had neither spoons or plates to eat on. I had dirty utensils dropped on me all while we froze to death after multiple requests to turn the air conditioning down. After 4 requests a manager told us it had been done. Within the hour it returned to meat locker status. My church friends with arthritis were miserable and in pain due to the cold. I had to go outside to try and warm up during my meal. I guess it was comfortable for the wait staff and those that may have been drinking alcohol. For the rest it was a miserable an noisy environment. It takes a lot for me to have to write this, but I was in tears thinking how my friend's Birthday celebration was ruined. Needless to say I will not be back nor will the groups I used to bring there. | 01
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Came for Thanksgiving thought it would be nice for a change boy was I wrong made reservations 2 weeks ahead of time was supposed to get kitchen table didn't get it ! Then went to order gnocchi waiter brand new says they don't have ordered a Guinness beer says we have it be right back comes back like 15 minutes later to tell me they don't have.this place used to be good boy did it go down hill ! So disappointed ! | 01
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Originally left a bad reviw. Bur since then I was contacted by the district manager. You really seem to care about this restaurant's reputation. He said they're making improvements and that I should try it again. I told him I would and I will hold my review until I do that again. Everybody deserves a second chance. | 01
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I wasn't as impressed with Buca as I wanted to be. I'd always thought this place looked a little cheesy from the outside, but after years of business, I finally decided to try it out with some friends who were celebrating a new job. \n\nBread and drinks were promptly brought to the table, along with a side of olive oil and balsamic vinegar for dipping. We decided to start with the mixed green salad, and added Gorgonzola and prosciutto on the side. Typically when I think of mixed greens, I think of mesclun, arugala, frissae, and other greens. Though I wouldn't expect these particular greens to be served in an Italian restaurant, I don't understand why they considered this salad \""mixed greens\"". The only thing mixed about this salad was the iceberg and red cabbage. I counted maybe five olives, and three pepperoncinis. The prosciutto and Gorgonzola were plentiful, though I'm not sure of the quality of prosciutto they use. It looked burnt and perhaps prepackaged like bacon bits. It was just okay as a whole. For our main dish, we got the large order of spicy chicken rigatoni. This is where the experience failed in my mind, as the chicken and peas did not taste fresh, and the sauce was lacking in depth and flavor. It just wasn't as authentic as I was hoping for. \n\nService was fine, but I think I'll be skipping Buca next time I need a fix for Italian. | 01
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My niece selected Buca for her birthday meal, so we were happy to take her. We took the tour through the kitchen on the way to our table, nice touch. Our waitress was super friendly and willing to answers our questions patiently.\n\nFamily style dining is fun, probably more so with a larger group to share with. We ordered a side dish of Alfredo for our niece because she couldn't eat a whole dish alone and neither my husband or I care for Alfredo ourselves. We decided to share the Quattro al Forno with ravioli, canneloni, manicotti and stuffed shells. We ordered a small, which states it is for 2-3 people to share. Hmm. Not sure I am buying that. It was a pretty small portion in my opinion for the money and the price. It was good, but not great. Chicken canneloni was my favorite. The hubby ordered a meatball on the side and while it was big, he said it lacked the ooomph he was hoping for. Bummer.\n\nWe would go back with a group, but probably not on our own. I rounded up a 3.5 trip due to the great staff and eclectic atmosphere. | 12
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They had 3 hostess up front doing nothing and didn't even greet us. Booked reservation for 17 and she tried to cram us on 3 tables. We had no space to move elbows. Why would you even try to seat us like that? Reason I book reservation is to have enough seats ahead of time. \n\nWhen I walk up front ask host if I can get a bigger table. She gave me an attitude. And was like \""sure\"". Never got a apology for cramming us into a small table. The place is a family style with big dishes. The way they had us seated we wouldn't been able too move to grab our food. Terrible customer service and it was my birthday. Disappointment. Will never return to the restaurant. | 01
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Love this place! Great food, great service, great atmosphere! Mmm table bread, Mountain Dew, & Caesar Salads!! | 12
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If the idea of awkwardly taking a tour of the kitchen followed by a maze through overrated Italian singers only to be led to a picnic table of the worst food ever... You are in for a good time. DISGUSTING! Worst Italian food ever! They shouldn't even call it Italian food. It tastes like a frozen lean cuisine. The bread was even bad. Overpriced! Don't waste your time and money going here. \n\nThis place really should receive a total of negative stars but yelp wouldn't let us post. Sad | 01
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I was less than impressed. The meatballs were greasy and very bland. The price was extremely high for food that was bland and not impressive. Based on the reviews I was excited to try, but I will stick to Olive Garden or even Stouffers lasagna. | 01
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Seriously, how many F words can you not use on a Yelp review? How do you order app, a salad and three entrees. Salad came first then bruschetta (wtf) toast and tomatoes and cheese. Don't give it a sweet name and take 50 minutes to make it. Also the fact that we order lasagna and you are out of it? You couldn't tell me that during the 50 mins that you were making bruschetta? How long does it take to make lasagna? Wait someone told me longer I'm sorry I didn't go to culinary school, I guess nether did your cooks \""I use cooks loosely\"".\nI would recommend a better Italian place but I'm Scottish, I would say stay home drink beer and make macaroni and cheese! | 01
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Excellent southern Italian style dishes. Food is served family style so a small portion will feed two people. Avoid anything made with aioli as they do not do a good job with this. | 12
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Went there on 10/22/14. Service was nice. Server was nice but so ditsy. Ordered bruschetta. Came out fast, but entr\u00e9e's came out 50 mins later. Ordered eggplant parmigiana. Tasted burned. Waitress took my credit card and we waited almost 10 minutes for our credit card slip and she was so unorganized. | 01
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The food here is subpar, at best. When we asked for a kids cheese pizza, they basically smeared some tomato sauce on a tortilla, sprinkled a few strings of shredded cheese on it and, with the way the cheese barely looked melted, I'd estimate they'd popped it in the microwave for maybe 30 seconds. It's a shame the food is so bad though because the decor is fantastic and, getting to take a tour of the kitchen before you eat is something you definitely don't experience everywhere. At least you know that, even if the final dish doesn't taste that great, it came from a clean kitchen. | 01
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Went in for the Thanksgiving Day meal that they offer. They indicate the two options are for 3 or 6 people. We had 4 so chose the the meal that feeds 6 to take back leftovers. Unfortunately they provided for for 4 people, even only brought out 4 pieces of pie for desert. After getting about one spoon of dressing we asked for extra and were charged for it! We ordered a bottle of wine when ordering the food that did not arrive until we were half way done eating. Service wasn't that great either, had to ask for things twice before getting the.\n\nNeedless to say, after ordering and paying for a dinner that is supposed to feed 6, we brought nothing home. It was my parents, uncle and myself, not exactly a group that should go through a Thanksgiving meal that is supposed to feed 6.\n\nThis place may be worth the money for the regular menu (never been there for that though) but felt cheated on this TG meal. | 01
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I love Bi-Lo Butts......Pork Butts that is, just for my own Famous BBQ.\n\nI am not a big fan of Bi-Lo, but when it comes to friends and family wanting the absolute best BBQ, it must come from here.....\n\nHere's why:\nThey offer the correct sizes needed to feed a small army, with just the right amount of fat content to slow cook this bad butt into a wonderful piece of food art.\n\nBi-Lo prices are much better than the competitors and seem to offer this piece of meat on specials a little more frequently than others.\n\nThe service is friendly, but again, I only shop here for the butts.\n\nI find that they do offer a good variety of meats and other goods, but the butts are hands down the best value. They do offer a butcher on site if needed for any choice cuts you may need.\n\nNCFoodGuy | 12
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Unless you have no other choice do not shop here. The store is horribly dirty and the prices are higher then Harris Teeter. If you come after 10 you can hang out with the manager smoking outside (That's where he always is) or you can buy out of date bakery products. If you question my review take a moment to go visit the men's bathroom. It is disgusting and can be smelled 10 feet before you even get to the door. | 01
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Close by grocery store ... Open 24 hrs - but count on it ... But not dependable for the real groceries... Go to Harris Teeter or Trader Joes for that ... This is good for creamer or milk or eggs ... Maybe ... | 01
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Close by grocery store ... Open 24 hrs - but count on it ... If you have a need for something specific - there's a good chance they will be out of it or have discontinued carrying it ... This place is not dependable for the real groceries... Go to Harris Teeter or Trader Joes for that ... This is good for creamer or milk or eggs ... Maybe ... Also watch the cashiers - famous for over charges and not giving credit for coupons even after they're mentioned to them ... Most definitely pay attention to your charges ! | 01
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The K (Big, Super or Regular) is the place where retail dreams go to die.\n\nAt many other establishments, if you need to return something sans receipt, they might give you a hard time, but they will at least courteously tell you that you'll have to pay a reduced price based on the lowest selling price over the last few weeks. And more importantly, they tell you that UP FRONT. At the K - hopefully no relation to the Bruces we know and love here in Crown Town - you have to provide identification, address and phone number before they will even tell you what you can get for your marked-down merch. Then you get to walk about in a daze in the hopes that you can find something else to buy. Or you could donate the card to the needy and let them deal with the problem.\n\nShould you decide to walk the aisles of the damned, you are not treated to the relatively bright and well-lit or recently remodeled stores of any other establishment that wants to attract customers. No, here they buy outdated flat screens to seem that they are keeping with the times and hang them from the ceiling. Monitor stands and all. No fancy boxes, just a computer monitor hanging from above. Not even turned on. Really? Had I happened by prior to the holidays, that gift card would have made its way to the red kettle out front - if they would have accepted it. | 01
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I wanted to bring some snacks back to Canada with me that we can't there. K-mart wouldn't be my first choice, but it was right across the street from my hotel so convenience was the factor here. The store wasn't busy, yet it didn't seem to be in the most organized state. Overall, the look of the store just seems to be tired.\n\nThe cashiers were friendly, but other than a couple of employees stocking shelves the store seemed to be a bit of a ghost town. | 01
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Seriously I waited in the drive thru for like 10 minutes. Finally I actually called the store and asked if there was a problem. The manager was like no why? So I explained that we had all been sitting there for forever and I was trapped in the drive thru and couldn't get out and could he please start taking orders. His response was oh sorry I accidentally turned my headset off go ahead with your order. (I was 3 cars away). Anyways I got my usual cantina bowl and it was okay... not great even by Taco Bell standards. | 01
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I'm stuck between TWO and THREE stars. After all it is Taco Bell. \n\nYou can usually count on them for cheap and fast food. The cheap part is always standard. But, the fast part for this location has struggled for a while. I mainly visit this location for weekday work time lunch breaks (12 or 1 pm.)\n\nMaybe I should give them some slack because most places are slammed around this same time, but I feel they could step it up a bit and decrease the wait time a little.\n\nAlthough, I do really have zero complaints on the food. After all it is Taco Bell. | 01
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i ordered a piece of furniture from havertys in April for Delivery in June. When the piece was delivered it was damaged, which is fine but the way they handled the situation was far from professional. i was initially told i'd have to wait another month to get the piece then i was informed that i'd recieve it a week later. Prior to delivery i was told there had been an error and the only piece they had left was damaged.\n\nwe reached out to another haverty's asking about their floor unit asking if they were able to sell that similarly to how the other store had, they declined. On 7/4 I cancelled my order, went to a competitor and ordered furniture to fill two rooms in my new home. \n\nmy issue here is that my cancellation and payment was apparently never issued, i spoke with Haverty's on Friday asking about the status of my refund, they advised me to call in Monday so i did and they said it was never processed. i finally got in touch with someone to process my refund on Monday.\n\nOverall this was a very poor experience, my salesperson was great and i liked the products offered, but i would never deal with this company just given the situation which was triggered by one individual issue. | 01
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Ah yes...time again for some new living room furniture. After getting new sofas every couple of years, we decided to give some leather furniture a try.\n\nWe found a couple of beautiful pieces and got a quote from our salesperson, Jeff. We thanked him and went to check out some competitors' options to compare. I'm not a huge fan of the all-day shopping events, and my preference was for the Haverty's pieces, so I decided to go back and see if Jeff could knock off the shipping charges to keep the price around 3 grand.\n\nHe looked incredibly annoyed (and why wouldn't he...it eats into his commission). He had to \""speak with someone\"" about getting the price down. He also asked if I would buy today if he could get the price of the shipping knocked off. Which of course, led to my belief that I'd be pulling out my wallet in a couple of minutes.\n\nHere's where my decision to find a new store, or at the very least, work with another salesperson comes into play. When speaking with Jeff, I expressed that I wanted to stay around or under 3 grand to stay within my budget...that...and...my wife wasn't exactly thrilled about purchasing a leather set to begin with.\n\nAnnoyed that I was asking for \""free shipping\"" ($120) on a $3,000 purchase, Jeff decides that the best thing to tell me...is...that I should have been looking at furniture I can afford. Did he really just say that? There's no way I heard that, right?\n\nNow there's two sides to me...the one that could have handed him my business card and discussed the difference between the words \""budget\"" and \""afford,\"" and the one that was in total shock as he walked away to talk to a manager.\n\nWhile my nature tends to lean towards the former, I was certain that any discussion past this point would have been a waste of breath.\n\nTo be fair, i was already receiving a $100 discount for every thousand I spent (not including the $300 warranty). Since the price only came to $2700 without taxes and warranty, it would only be $200 off. \n\nI walked in to speak with Jeff for a deal on shipping. I was prepared to leave and buy elsewhere if he was unwilling to negotiate. \n\nThe only reason I'm updating my review is to bring light to a poor choice of how to speak to a customer and an unwillingness to be flexible. \n\nProfit margin is considerably higher in the furniture business than in most other retail outlets. As a returning customer I expect some flexibility in maintaining the relationship. Acting like the $120 delivery charge would bring the net profit below all costs was absurd...and if it's not absurd...Haverty's business model must be. | 01
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Gluten Free/Allergy Sensitive (menu on-line)\n\nIt was clean and the service was good but, the food was medicore at best. If you can't have a great cheeseburger at a steak house then you have problems. | 01
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Maybe I'm spoiled by the Longhorn near my house, which is always good...\n\nWhen I arrived at 7:30pm on a Sunday evening, I was treated as if the restaurant was about to close. The hostess was very short with me and my date. She walked us to a table, dropped the menus, and walked away.\n\nThe server (never told us his name) came by the table and got our drink order. No personality and didn't make us feel welcome. We ordered eventually. No personality, still. (Are they closing soon?)\n\nDinner arrived and my steak didn't taste right. My date didn't like her steak either. The manager came by and offered next to nothing to make things right. I eventually requested some A1 and dowsed my steak in that.\n\nThe best part of dinner was the sweet tea. | 01
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C'mon folks, w/all the great places to get a steak in the Charlotte area, from Longhorn pricing to high dollar steaks elsewhere, why is ANYONE going to Longhorn??...its never been more than an \""OK\"" steakhouse at its best, and that locations glory days, so to speak, have been in its rearview mirror for probably 5+ years..... | 01
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i used to work at this location in high school - back then it was great food and a fun atmosphere. Things have really slipped since then though. They drowned my salad in ranch dressing and cheese.... I thought it was supposed to be a healthy dish (?)....\nMy sweet tea wasn't sweet at all, which was UBER disappointing for me because I hadn't had sweet tea in 8 months because I moved up north...\nMy soup was alright - French Onion - pretty standard. \nMy friend enjoyed his meal though so that was cool. But he wanted to satisfy a sweet tooth after his lunch and the server never suggested desert. He suggested everything else that we ddin't want but I guess he just gave up and figured we wouldn't want it anyway. \nNothing great and I wouldn't go out of my way to go there again... | 01
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Prior to this visit , I was a Longhorn virgin. So to be fair, this review is based only on my very first visit which was good and I'd go back if I could press replay on this visit.\nThat being said, I am surprised by the low rating here. \n\nThree of us shared the Texas onion (similar to OB bloomin onion) but we liked this version better.Wild west shrimp was also shared. Cherry peppers gave it a nice zing.\n\nSalads that came with the entrees were fresh and big. Had we known it came already dressed, we would have asked for it on the side.But it was a perfect amount anyway.\n\nI had the porterhouse, great, cooked the way I like it. Nice tender ,flavorful. Mashed taters were good.\n\nFriend had filet (7oz.) again, tender,cooked the way requested, good. Served with giant loaded baked potato.\n\nLast dish was a new menu item ( I don't know how new, like I said this was my first visit.)Parmesan crusted chicken . \nMenu states \"" two juicy chicken breasts grilled and topped with parmesan cheese and garlic crust.\"" Surprisingly, It was described just as it was served. She enjoyed it!\n\nService was great ! So much to the fact when the manager came over to check in and see if we enjoyed our dinner , I made a point to compliment the excellent service.( I'm sure the verbal compliment was just the icing on the cake. The real compliment was the nice tip I left !\n\nI'm not sure if they have a lunch menu But I did notice the dessert menu.None of us had room for dessert.\n\nThe place is big and looked as if it had a private dining spot.\n\nListen, I am not a steak house aficionado.But based on this visit, I like Longhorn chain better then O.B and L.S. | 12
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We like Longhorn, but not this location. The service here is mediocre at best. Tonight it took 10 minutes to order drinkes at the bar, 10 more minutes to get them and 10 minutes when we had to pay to go to our table. When we go to the table, it was not ready for us to sit and we had to wait until cleanup was finished. When we eventually got the appetizer the bread, there were no plates around. 10 more minutes to get plates.\n\nWhen the food finally arrived, there was only a passing similarity between the menu pictures and what we received. My Caesar salad was sour and otherwise bland.\n\nWorst experience in a long time. | 01
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I wouldn't be so quick to hand out only one star, but after much consideration, I can't give this place any more. My wife and I went on a Thursday night. The place was less than half full, yet the hostess had us wait between 5-10 minutes for them to clean a table before seating us. Seems kind of asinine when there are plenty of empty seats throughout the restaurant. I understand that due to staffing they may have wanted to sit us in a particular server's section, but I believe customer service is all about perception. Our waitress did not seem very enthusiastic.\n\nThe food was a mixed bag. My wife enjoyed her LongHorn Salmon, but my Renegade Top Sirloin was ruined by being served completely drenched in oil. I've eaten at Longhorn in Maine a couple of times, and don't remember their steaks being served this way. If this is normal here, then I much prefer the steaks at Texas Roadhouse for this price range. My lobster tail was good, and not overcooked. For dessert, my wife and I shared a Caramel Apple Goldrush. This was most excellent, and almost warranted an extra star.\n\nThe main reason for the one star is what happened after our visit. I had left a $10 cash tip, and filled out the credit card slip to reflect this. A few days later, when the charge showed up on my credit card statement, I found that an additional $10 had been added. I immediately went back to the restaurant and spoke very cordially with a manager, showing him the receipt for my visit and my credit card statement. Everyone makes mistakes, but it's how a business handles a customer after a mistake is made that sets the tone for future business. The first thing he did, after researching the error in the back, is offer a $10 coupon. That is not acceptable to me, because to take advantage of this, I'd have to eat here again. He asked me what he should do (isn't HE the manager?), and I suggested that he credit the overcharge back to my card, or void/refund the full amount, and recharge it. I was told that I'd have to fill out a form that would have to be faxed to corporate, then I'd have to wait an unknown number of days to see the amount credited back to my card. I understand that there may be corporate policies that he has to follow, but there seemed to be very little compassion or empathy on his part. He should have still offered the coupon or maybe a comp'd entr\u00e9e for the trouble of driving all the way back to the store because of a pretty significant error one of their employees made. No such luck. I would not have necessarily accepted the offer, but the gesture would definitely be appreciated and goes a long way towards a customers' perceptions about how important they are to a business. I do have a background in customer service management, and this would have never flown under my watch.\n\nMy wife and I have never been disappointed at Texas Roadhouse in Matthews, where the staff has always been enthusiastic and the food is exactly what we expect at this style of restaurant. I guess we'll stick with that when we're in the mood for a slab of beef and all the fixin's. | 01
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Let me preface this by saying I only came here because I was given a gift card. After reading the reviews I was less than excited, but hell, it was going to be free! \nGot to the restaurant around 4:45 for an early dinner. Walked in, there were about 5 parties sitting in a very full waiting room. No employee visible, the hostess stand deserted. The only employee I could see in the entire restaurant was the bartender!\nAfter waiting for about 5, a girl came up, and asked how many in our party. I responded \""two of us, but is there a wait??\"" She responds, \""yes at least 10-15 minutes\"".\nAt this point I look around the restaurant, way more empty tables then full. Like David K stated, I understand the shifts and seating requirements in a restaurant, but customer service and perception is always #1. \n\nNeedless to say, I walked out before we were seated, fearing what could come of this experience. From the other reviews it seems I didn't miss anything. Seems it all boils down to poor management. It is not the employees fault if the manager has no clue how to run a business. | 01
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Don't let a good place down. Longhorn consistently provides a good value and great food.\n\nI had to drive a few minutes from downtown to get here, it's near the BestBuy in a mall area. Classic exterior and very nice interior with a comfortable bar area and large dining areas, which would be great for a company function or family dinner.\n\nPersonally I like their Salmon and Sierra Chicken meals more than their steaks, but when I have had a steak it is top quality. I think their grilled chicken is the best anywhere. Choices of sides and a salad for a reasonable price.\n\nDefinitely will be returning to this location. | 12
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Great steaks for the price. Always good service. Don't get me wrong, they aren't the greatest steak place. But the best in the affordable/causal range. | 12
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This used to be my favorite steak house in Charlotte. It's really gone downhill lately. The last 2 times I've eaten here the prime rib was still cold. I told the waiter to take it back and cook it some more. He brought it back STILL COLD. I realize prime rib is best rare, but this guy just didn't get it. Nice waitresses and free peanuts though. | 01
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Love this place. Eat here once a week. Great food staff and the place is clean. 5 star because there is nothing negative that you can say. | 12
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The meal was good. The usual, chain steakhouse quality. ... except the 18 oz rib eye came with a 5 oz bone in it.....Typically the servers are at least attentive at the longhorn. Today our server would have preferred she didn't have people to wait on. The restaurant wasn't busy but getting a new drink was almost impossible....and you better be satisfied with the old mug cause getting a new frosty mug with the 2nd beer was not going to happen. | 01
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They get two for the great service but everything else was not so good. I had a ribeye which was cooked to the right temperature. It was seasoned with a TON of salt and a pound of butter. Sweet potato also had too much butter. My gf got the lobster chops the lobster was overcooked and tough to get out of the shell. It should be easy when it comes split already right? Her corn on the cob was undercooked. So all in all the service is good but the food sucks. We will not be coming back again. | 01
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Consistency is what I like about Long Horn. Still the best place for a steak under $25 anywhere. Even their sirloins are great and you can mostly cut with a fork. The Filets you can always cut with a fork. A dash of salt and pepper is all I ever need to put on their steaks.\n\nThe salads at Long Horn, this is where they need to step up their game. Let's do something other than ice berg lettuce guys! | 12
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We got here a little before 5 PM hoping to beat the crowd and not have to wait to be seated-The place was empty except for the 5 or 6 parties ahead of us in the waiting area who made the same mistake-We were expected to happily wait until 5 when more servers would start work-We left.Don't pretend to be open and not be ready to serve hungry customers!I like the food here and think it's a pretty good value for the $60 or so we spend for the two of us,but there's lots of other places to spend that money- | 01
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Service was still excellent, I ordered the outlaw ribeye my gf ordered the salmon. Both were cooked perfect and my steak was seasoned perfect. Thank you to the staff for giving us the gift card. We will deffinetly be back in the future. It must have been an off night before. | 12
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The meal was Filet, with asparagus and salad though right now I am not eating oil of any kind so the salad was not an option - I opted for the grilled shrimp instead ... Steak was delicious - the asparagus was cooked to death and worn out and the grilled shrimp was good though the manager wanted no part of offering any consideration of discount for the salad I didn't order ... \nLong story short - go to Outback Steakhouse right around the corner and get treated remarkable and get food you want with no hassles mate ! \nWon't make this mistake again - too many choices in Charlotte to have to dicker over $6.00 ! Outback would not only have accommodated my request but would have checked to make sure I was happy ... \nLonghorn was NOT crowded - hum. ... Probably why ... Carlos the manager is cheap and not customer friendly ! | 01
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9/7/2014 Went here for late lunch with a friend after running errands near the mall. I've been here at this location a few times before with great results. Today not so much. Our server Jeff was the worst waitstaff I've encountered in many years.\n\ncould never find him, and when we did was having conversation with other female employee. had to get up and find my own pepper mill that had something in it. had to ask the hostess several times for assistance. \n\n15 minutes after order our salads come, I needed more dressing so we had to search him out in the place because we couldn't see him anywhere fro over 5 minutes. \nafter 45 MORE minutes our meals came. \n\nI ordered the parmesan crusted ribeye, med rare and the French onion soup. she ordered the ribeye as well and I don't remember what side. \n\nmy steak was cool (not cold) and over done to a medium ALSO the cheese on my soup had solidified! so this tells me that our meals SAT in the back so long they got cold. my friends meal was also cool - all of it!\n\nShe said NOTHING but by now I am pissed off, the guy never refilled our drinks - we had to ask for others to get it and by the time he remembered we had probably needed a refill we were already done drinking half of what the last person we begged for liquid from gave us. \n\nI told the hostess that this guy needs a lot more training because he is the worse server I have ever come across, I FIRED servers who weren't this bad when I was a head waitress for 2 years!\n\nthe only reason WHY this place got 2 stars is because of the manager (Alberto I think his name was) came over and I showed him my meal, told him of all the issues we had, but what I was most disappointed with is the obvious WAIT time to get the cold food- which was NOT the kitchens fault. \nHe personally promised to go cook my steak himself (he said it just takes 8 minutes!) WOW then Jeff should explain the 45 minutes we waited for our 8 minute steaks. (keep in mind there was only about 4 tables occupied, including ours, in the whole place)\n\nfinally finished our meals and we would've left $1 tip instead of the $5 bill, but that was the smallest bill we had and we had to leave. And this arrogant little dude is going to come over and start making excuses to us? says he was doing all he could to help us? that he didn't know there was a problem? that he had been there 3 months and never had a complaint? (well the manager said he had been there 1 month- I believe the manager) and maybe SO JEFF no one complained- ya know what most PEPLE DONT- they just DON'T come back! | 01
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very nice store. the selections are fairly good for all types of animals. they at ban field vets have a traveling aviary doctor which was a little inconvenient seeing as I needed one that day.\nthe bird toys are slim for large birds. the bird foods and treats selections is very good. I like the dog treat section also they have a much better variety than the average grocery store or wal mart. one of my dogs is a 10 year old chihuahua who weighs 3lbs she is no bigger than a can of soda with legs and has very few teeth. the training rewards treats are perfect for her tiny mouth and soft enough for her to chew.\n\nI have walked around the store some and all areas have a good variety to choose from no matter what you are looking for.\n I love that I can take my animals in the store. the staff has always been very attentive and friendly | 12
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Closed, and has been for a long time now. Last visit garnered a first bucket of stale peanuts which the waitress knew we were going to say yet served them anyway before providing more. An average steakhouse. | 01
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Closed for business | 01
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After seeing myriad commercials and advertisements everywhere for the new JCP, I decided to pay them a visit. It has been many, many, many years since I have even set foot in JCP. I had not even given them a thought. However, it is a new year and times have changed. My visit netted quite a few items for my girls, not so much for myself. Shopping on a Friday evening after work is, in fact, hard work. The staff members were very nice and all of them greeted me cheerfully.\n\nI ended up shopping online and found a couple items that I am quite pleased with. I will say that many items were out of stock online; this is a clear indication that JCP has ramped up their merchandise quality and many haven taken notice and are reaping the benefits. Shop JCP online to take your time viewing the merchandise. If you are up to it, shop the store. The 1st and 3rd Friday sales are on limited items that are on clearance. | 12
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I used the ship to store feature on the website to get free shipping since the mall is really close to my house. It was quick and easy, and definitely better than trying to fight people for product in the store. \n\nI didn't quite understand where I could pick up my order, so since it was shoes I walked to that section to ask. The girl at the front was really friendly and she called up to the receiving department who brought down my shoes. I checked to see that 1. it was the correct shoe and 2. that they were the correct size. Both were true, so she printed me a receipt, and I signed that I received the merchandise, then I was on my way! \n\nVery pleasant experience and definitely worth it to save $8. | 12
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I would not recommend going to this Best Buy location. I recently purchased a big screen tv there and had the worst experience a consumer could have. I originally found a tv at their Rivergate location and they did not have any in stock so I went to Pinevill. When I arrived I was one of maybe four people in the store and no one would assist me. After waiting for twenty minutes I went to customer service where I waited another five minutes. Then customer service wouldnt help me. I knew the tv, model number and every other information and they still would not help. So they said they had to page someone. After waiting another five to ten minutes someone finally came. Lets put it this way..... he treated me like I cut his break short or whatever he was doing out back. He barely said only one word to me, put the tv in the computer, rang me up and thats it. The only time he was slightly pleasant was when he tried to upsell me and I politely said no thank you. Then he went back to his original way. He handed me a receipt and said go up front to the guy in the blue shirt, and walked away. No thank you or thanks for you patience. So i went up front and waited for another few minutes for help. The guy from up front arrived, gave him my receipt and then waited another 20 minutes for the tv. Guess who brought it out.... the original guy. He put the tv in my truck turned around and walked away. Again, no thank you, have a nice day, nothing..... My question is if he walked away from me as soon as I purchased it and went to the back, why did it take 20 minutes to get the tv. He knew the guy in the front would be calling it in. I also am baffled in this economy a consumer who is buying an expensive product at a store is not even mildly appreciated. I am the last one to usually complain about service because we all have our bad days but this store in whole must of had a bad day. I really have to blame it on management. I seriously had to bite my tongue on this one. The Rivergate location was wonderful however, they just unfortunately did not have the tv I wanted in stock. | 01
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Absolutely horrible customer service! The worst Best Buy I have ever visited. My family shops at Best Buy from Wilmington to Johnson City and this is by far the worst place we have ever been. I don't usually write these but they irratated me to no end not once, not twice but three times. It started last year when I purchased a new laptop to replace my 4 yr old one (which I also bought at Best Buy). The Geek squad did not listen to my concerns and wiped my old laptop clean WITHOUT contacting me as they stated they would. I lost a lot of important information! Then stating that both my computers were ready (while contacting the wrong person over and over again). When we went to pick them up they were not ready, and this happened 3 times. Back and forth a total waste of time. THEN guess what happens a year later, THE SAME THING!! After having to wait for 45 mins for them to even find me in their system (I had spent the extra money on the one year plan-which they magically couldn't find 6 months later). Still no contact to pick up my computer 7 days later, after they stated it was ready and guess what happened after i drove out of my way, it wasn't! Their response \""Oh, huh I don't know what happened there!\"" not even an apology. Called again 3 days later to check and oh all of a sudden it was ready just that second. Only to find out that it wasn't installed properly BY THE GEEK SQUAD to begin with which is why it messed up. Total lack of respect for customers and total idiots that obviously cannot read directions and dial a phone number correctly! | 01
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Finding myself in need of a wireless router soon (going from AT&T U-Verse back to TWC because of moving - AT&T supplies wireless router, TWC charges you $15/mo. !?)., after a stop at The Home Depot located in the same shopping center, across from Carolina Place Mall, I thought I would check out Best Buy and see if they had what I needed.\n\nI am typically an amazon girl, and I avoid going places to shop if at all possible (even though my job is the design of big box retailers). This stop was more of a \""it's a pretty nice day out, I need to walk off lunch, oh look, there's Best Buy\"". \n\nUpon walking into the store (clean, typical Best Buy footprint), there was a young lady in the middle of the aisle who appeared to be there to help direct traffic. I said \""wireless router?\"", she pointed and said \""computers are straight back\"", so straight back I went. As I know what a router looks like, I wandered the aisles until I found them, it only took a second. There were a few employees in the computer section, but I didn't necessarily need assistance so I just started to look at prices and read boxes. I had done some research online and pretty much knew what I was looking for. Once I found the Netgear router, and saw the price, I used my handy dandy amazon price check app on my phone to compare and found that the router was the same price on amazon as it was at Best Buy. SOLD! I randomly ran the price check on the 2 \""better\"" models of the router that I had in my hand and found the prices to be exactly the same as amazon. Competitive pricing is what it's all about. \n\nFor a Sunday just after church, they were well enough staffed. I walked straight up to a young lady at the checkout who was friendly and efficient and I chit-chatted with her as I dug through my wallet looking for my debit card. I have very limited patience for shopping, so this visit was a great experience. | 12
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Waiting in line no one here....3 employees standing around and no one says anything. Horrible service. Next time ill just order on amazon | 01
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I came here for the first time and was so happy they could customize my bagel to be healthy by making it skinny (cutting a chunk out of the middle making it thinner) and using egg whites. It was warm, fresh and tasty.\n\nNext I thought I would try one of their Green Mountain coffees - the Island Coconut flavor. I know what your thinking but stop right there .... give it a whirl. Wow it is good! I got so excited about it I craved it for a whole week.\n\nIts such a nice change to a greasy fried breakfast. I'm glad I went and I will be back! | 12
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Cream cheese skimp alert!! We pay ~$7 per smoked salmon bagel and they put the cream cheese on like people butter their toast. They have no clue what the word \""toasted\"" means. It really is just warming the bagel. The lox bagels are not even made open face. Not going back again. | 01
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Admittedly, the grump factor is high in some of my Yelp reviews. In my defense, that's because my priority when reading others' reviews is to take note of the bad places and avoid them and I try to return the favor.\n\nThat said, I'm happy to click five stars for this location and would give them a sixth if I could. Unfailingly helpful, polite, friendly and efficient, the crew lineup at this store has been remarkably stable - it makes one confident of getting the same excellent product and service regardless of the day of the week and despite the brutal early morning hours including weekends. They are never shorthanded.\n\nThe bagels themselves are unmatched in the local market and in the Bruegger's chain overall. The whole 'thank you baker' routine is a bit contrived but this one deserves the gratitude from staff and customers alike.\n\nI'm not crazy about have to stand in a queue to get a quick bag of bagels and a to-go coffee waiting for others to place intricate eat-in orders but that's generally a problem only on the weekends.\n\nThis location has the self-serve coffee bar which also saves time and headaches for all.\n\nI'm roughly equidistant from a few Bruegger's locations. I occasionally visit other locations and am consistently disappointed, especially in the Park Road store (see other review). I'm a slow learner, I suppose, but grateful that one location does it right. | 12
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Great value. I think this will become a regular place for me. Rebecca was great! I loved the long massage, and paraffin wax treatment, which I never got in any swanky Ballantyne/Southpark basic pedi that costs $20 more. The place is not fancy, but their service is outstanding. My one small complaint was that the chair was well-used and maybe not the most comfortable, but the massage feature worked just fine! | 12
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BEST NAIL EXPERIENCE EVER!!! With nail salons, I usually experience friendly, but not great work or excellent work and not too friendly or a little bit of both , but not a great atmosphere! This encompassed all 3! The paraffin (no extra charge), large massage chair, very attentive and detailed pedicure, affordable pricing and the exceptionally friendly service made the experience 5 stars! This will be the only salon I use for for mani, pedi and waxing. A little bit hard to find (across from Carolina place mall on 51, in the K-mart/Best Buy strip mall).. GO NOW! | 12
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My toes look GREAT, the staff is super nice! This is my first visit....I decided to join my friend (it's her Birthday) Personally I only visit nail salons that use Tub liners, which this place doesn't....so my search will continue. | 12
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Not the best or the worst mall in Charlotte. I'm the in and out type of guy - go straight to correct store, shop and get back to car/drive back home. In that perspective, Carolina Mall works.\n\nFor a fuller mall feel, I Concord Mills Mall and others better than this one. | 01
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I love this mall!!\n\nIt's not overwhelming and always packed like Concord Mills and it has stores that everyone can shop in...like Belk and JC Penny's all of my other favorites stores like Bath and Body Works, NY and Company, Express...the list goes on and on...It's always clean and I rarely have trouble finding parking. Right off the highway which is a huge plus in my book but another reason this mall is so great is the location... it's surrounded by really good restaurants, like Harpers, Red Lobster, Olive Garden.\n\nI'm really a fan and I would recommend my friends and family to this mall. | 12
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My favorite mall in the Queen City area. It has a down to earth vibe to it. A great mall because it's really never packed. | 12
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ALERT TO PARENTS AND SHOPPERS OF CAROLINA PLACE MALL: One of the employees of the massage parlor (Oasis) next to the kid's play area was caught inconspicuously taking pictures of my 4 yr. old daughter while she was playing there. Even though it is private property, the General Manager of the Carolina Place will not ban him from working at the mall because it is not against the law to take pictures of little girls. The police report number is 121005-2147. | 01
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Santa Claus here sucks! They wouldn't even give us a couple minutes to settle our child down. They just shooed us along and wouldn't even try to help calm our kid down. \n\nHow disappointing it is that these people are charging an arm and leg for these pictures but will not even attempt to settle a child down or get them acclimated to a stranger with a long beard! \n\n\nI will not be back to see year people again!\n\nI | 01
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Gave this mall yet another try again today, disappointed again. Easily second fiddle to any other mall in the area. All the regular stores, plus some of the more trashy ones. And watch out for the security nazis, same jerk came by twice in 6 min to tell my 3 kids to calm down, and we were outside the mall!?! I figured outside was the best place for my kids to run & play while we waited for the stores to open. Will continue to go to SouthPark of all my mall needs. | 01
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Love shopping at this mall.... Very affordable especially during the holiday season! Just be careful shopping on the weekends! It can get VERY crazy!!!!! | 12
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Service sets the tone for a meal! It has been my experience that even when the food is ok, the service can ruin the meal and experience! \n\nThat being said my coworker and I stopped into Applebee's for the Pick n' Pair lunch special. The hostess sat us at our table with no greeting and lucky for us she was our waitress as well...sarcasm intended and required. \n\nShe took our drink order walked away several minutes later she returned with our drinks...asked if we knew what we wanted to eat and we placed our ordered. I chose the Fiesta Chicken Chopped salad and new chicken tortilla soup. \n\nNow, I don't know how long it takes to put soup in the bowl and throw some salad on a plate but with maybe two other tables occupied and it being late in the afternoon it certainly doesn't take half my lunch hour. And for those of us who try to leave the office for some peace of mind and freedom during the workday...when you are on your lunch hour every moment counts.\n\nWhen our food finally arrived with the few moments we had left on a lunch break. I scarfed it down I think it tasted ok. From what I remember, the salad was spicy and the jalapeno dressing was yummy! The chicken tortilla soup was just ok. It could have used a few more pieces of chicken and spice to take it up a notch. \n\nOverall, the experience was horrible. The service was horrible. The food was ok. I won't be running back to this location any time soon. | 01
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My intention was to get back to Sweet Tea's today, but they are closed on Sundays. So, being in that area, my Mother wanted the Chinese Chicken Salad at Applebee's, one of her all time favorites. Not being a true fan of chains, I agreed. And, I was very impressed. I ordered a cheeseburger w/ fries. The burger was cooked perfectly and fresh! I also really enjoyed their seasoned fries. My Mom enjoyed her salad as well, and the staff was attentive throughout the entire meal. Shocked, yes, but happy I said yes. | 12
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I'm not a fan but I enjoy drinking at the bar area. So if you're coming to drink ... not so bad. If you're coming to eat ... ah you might think again! | 01
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Had great service until we got our food. Took one bit into my pasta and a brillo pad was on my fork!!!! I was disgusted. I asked to speck to the manger and she told me \"" it's acceptable for these kinds of things to happen in restaurants\"". I will not be going to any restaurant if Brillo pads are going To end up in my food. Yes I know sometimes things could land I'm my food. I.e hair but a Brillo pad is something that can't go unseen. \nI contacted Applebee's human resources and they were great. No complaints there, very friendly and easy to work with, called back was very impressed. | 01
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If you are heading to Carolina Place, this is the entrance I choose. \n\nThe parking is adequate, you do not have to worry about trying to beat the other crazy shopper for that one last parking spot in front of the food court, and since it is at the end of the mall, I could always use the extra exercise. Afterall, I am eating at all these places I am Yelping about, and appear to be yelping on myself in the meantime.\n\nNow, back to Dillard's, It is a staple to Charlotte, and is a viable competitor to Belk's, Macy's and dare I say Nordstrom's.\n\nThe Men's Dept is where I usually shop, (not saying that I shop in the Women's section) but I am at that crucial XXL vs. the Big & Fat (B&F) Selection. This does not have the (B&F) area like Southpark, and I usually find a few better deals at the Dillard's Southpark Store in the B&F Section. No offense to big people.....I wear a 3XL.\n\nWith that being said, the shoe selection is nice, although my last Timberland's only made it three months......(must be all the footwork to the Yelping), but they do have a nice variety and the prices are reasonable.\n\nThe staff is friendly, and just an FYI, ever time I go there, I see the Pineville Police doing security, so you can feel much safer than at any other mall.\n\nNCFoodGuy | 12
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Absolutely the worst customer service of any retail store I've ever experienced. No matter what city/state, it never fails. | 01
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I don't know of any other jeweler with a loyalty or marketing program like Helzberg. My husband bought me a ring for graduation a couple years ago and some jewelry on special occasions from Helzberg. Since those purchases, his name has been on their list and for our anniversary and my birthday, they have sent us cards with a free gift (have to go to store to pick up). Talk about speaking my love language! This is definitely a relationship with benefits!\n\nWe've been into this particular location a few times and each time we have been met by friendly sales associates. They haven't ever pressured us to buy anything and believe me I have been known to \""window shop\"" the jewelry cases planning my next big purchase. \n\nI've purchased other significant pieces of jewelry (e.g., husband's wedding band) at other high end jewelers and I've never received a card from them...they should take note of Helzberg and follow suit. Definitely when it comes to customer service and above-and-beyond satisfaction, Helzberg has it down! | 12
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We decided to start our wedding band search for both Kevin and me and this was the first jeweler we stopped at. Gary approached us asking what we were looking for, and I told him both rings. He showed me a few of the rings that might look good with my ring, and there was one that I liked. He asked if he could write it up for puchase, I said no, we were just starting our search and wanted to see what was out there. We then asked him about the men's rings, and pointed us over to men's, not showing us or giving us information on rings. So we were back on our own.\n\nWe spent a few moments looking at the men's wedding bands when we were approached by another sales person, but we turned them away just saying we were looking. Shortly after, another lady comes over. Kevin didn't want the help, but I asked her anyways. Amber was a huge delight. She showed us the different kinds of rings and tolds us the different information on the rings. She asked us if we wanted her to write down the information on a card so we would know which ones we were interested in. She even went back to mine to write that down, and showed me another ring she thought would match, and it did, better than the one Gary showed us! She was happy to help us and very friendly, even though we were just looking. She was really the one that helped us moving forward and knowing what we wanted to look for at all the other stores.\n\nOne star for Gary and five for Amber. We are not going to go back to purchase because we found ones that we loved more at another store and that were more for our budget. | 01
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I went in here to get my engagement ring resized. I was so upset on the possibility of giving my ring over to strangers and the possibility of not seeing it for a while! The staff was wonderful, and even through computer difficulties, they were really nice. The reasoning for my two star review is for one detail of my experience here. \n\nMy fiance purchased this ring, as a surprise. Clearly, I was never meant to know the price of this ring. Maybe some people go pick out rings together, but I feel like mostly, grooms are picking these out for a surprise or gift etc...Well in order to get my specific ring resized they had to send it off and get an entirely different ring. The same style etc, just a different ring that fit. The cashier printed out the reciept and gave me a copy. I felt very uncomfortable knowing the amount of my engagement ring and thought it to be a little classless. Maybe this is a common practice that I am unaware of, but I did not like it. I did enjoy the politeness and courtesy staff and overall thought this store had a great selection of products. Just a bit uncomfortable to see how much someone spent on an engagement ring! | 01
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I was very unimpressed with this Olive Garden location. The service was subpar- I sat at the bar and the bartender was far more interested in talking to coworkers than the few patrons at the bar.\n\nSecondly, the kitchen is one of the worst in the entire company. The Zuppa Toscana was devoid of the spiciness that makes the soup as well as full of fatty sausage.\n\nI also ordered the Ravioli di Portobello, it came out stone cold, unacceptable for a baked entree. I sent it back and the second time it came out it was just as cold. I finally spoke to a manager who comp'd my meal. I will never be back to this location. | 01
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