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+[House Hearing, 105 Congress] +[From the U.S. Government Publishing Office] + + ++ + DEPARTMENTS OF VETERANS AFFAIRS AND + HOUSING AND URBAN DEVELOPMENT, AND + INDEPENDENT AGENCIES APPROPRIATIONS + FOR 1998 + +========================================================================= + + HEARINGS + + BEFORE A + + SUBCOMMITTEE OF THE + + COMMITTEE ON APPROPRIATIONS + + HOUSE OF REPRESENTATIVES + + ONE HUNDRED FIFTH CONGRESS + + FIRST SESSION + ________ + + SUBCOMMITTEE ON VA, HUD, AND INDEPENDENT AGENCIES + + JERRY LEWIS, California, Chairman + +TOM DeLAY, Texas LOUIS STOKES, Ohio +JAMES T. WALSH, New York ALAN B. MOLLOHAN, West Virginia +DAVID L. HOBSON, Ohio MARCY KAPTUR, Ohio +JOE KNOLLENBERG, Michigan CARRIE P. MEEK, Florida +RODNEY P. FRELINGHUYSEN, New Jersey DAVID E. PRICE, North Carolina +MARK W. NEUMANN, Wisconsin +ROGER F. WICKER, Mississippi + + NOTE: Under Committee Rules, Mr. Livingston, as Chairman of the Full +Committee, and Mr. Obey, as Ranking Minority Member of the Full +Committee, are authorized to sit as Members of all Subcommittees. + + Frank M. Cushing, Paul E. Thomson, Timothy L. Peterson, and Valerie + L. Baldwin, Staff Assistants + ________ + + PART 2 + Page + Selective Service System......................................... 1 + Neighborhood Reinvestment Corporation............................ 41 + Council on Environmental Quality................................. 205 + American Battle Monuments Commission............................. 391 + Cemeterial Expenses, Army........................................ 415 + National Credit Union Administration............................. 177 + Community Development Financial Institutions..................... 93 + Consumer Information Center...................................... 449 + Consumer Product Safety Commission............................... 503 + United States Office of Consumer Affairs......................... 625 + + ________ + + Printed for the use of the Committee on Appropriations + + ________ + + U.S. GOVERNMENT PRINTING OFFICE +40-256 O WASHINGTON : 1997 + +------------------------------------------------------------------------ + + For sale by the U.S. Government Printing Office + Superintendent of Documents, Congressional Sales Office, + Washington, DC 20402 + + + + + + + + COMMITTEE ON APPROPRIATIONS + + BOB LIVINGSTON, Louisiana, Chairman + +JOSEPH M. McDADE, Pennsylvania DAVID R. OBEY, Wisconsin +C. W. BILL YOUNG, Florida SIDNEY R. YATES, Illinois +RALPH REGULA, Ohio LOUIS STOKES, Ohio +JERRY LEWIS, California JOHN P. MURTHA, Pennsylvania +JOHN EDWARD PORTER, Illinois NORMAN D. DICKS, Washington +HAROLD ROGERS, Kentucky MARTIN OLAV SABO, Minnesota +JOE SKEEN, New Mexico JULIAN C. DIXON, California +FRANK R. WOLF, Virginia VIC FAZIO, California +TOM DeLAY, Texas W. G. (BILL) HEFNER, North Carolina +JIM KOLBE, Arizona STENY H. HOYER, Maryland +RON PACKARD, California ALAN B. MOLLOHAN, West Virginia +SONNY CALLAHAN, Alabama MARCY KAPTUR, Ohio +JAMES T. WALSH, New York DAVID E. SKAGGS, Colorado +CHARLES H. TAYLOR, North Carolina NANCY PELOSI, California +DAVID L. HOBSON, Ohio PETER J. VISCLOSKY, Indiana +ERNEST J. ISTOOK, Jr., Oklahoma THOMAS M. FOGLIETTA, Pennsylvania +HENRY BONILLA, Texas ESTEBAN EDWARD TORRES, California +JOE KNOLLENBERG, Michigan NITA M. LOWEY, New York +DAN MILLER, Florida JOSE E. SERRANO, New York +JAY DICKEY, Arkansas ROSA L. DeLAURO, Connecticut +JACK KINGSTON, Georgia JAMES P. MORAN, Virginia +MIKE PARKER, Mississippi JOHN W. OLVER, Massachusetts +RODNEY P. FRELINGHUYSEN, New Jersey ED PASTOR, Arizona +ROGER F. WICKER, Mississippi CARRIE P. MEEK, Florida +MICHAEL P. FORBES, New York DAVID E. PRICE, North Carolina +GEORGE R. NETHERCUTT, Jr., Washington CHET EDWARDS, Texas +MARK W. NEUMANN, Wisconsin +RANDY ``DUKE'' CUNNINGHAM, California +TODD TIAHRT, Kansas +ZACH WAMP, Tennessee +TOM LATHAM, Iowa +ANNE M. NORTHUP, Kentucky +ROBERT B. ADERHOLT, Alabama + + James W. Dyer, Clerk and Staff Director + + + + + + + + + +DEPARTMENTS OF VETERANS AFFAIRS AND HOUSING AND URBAN DEVELOPMENT, AND + INDEPENDENT AGENCIES APPROPRIATIONS FOR 1998 + + ---------- + + Tuesday, March 4, 1997. + + SELECTIVE SERVICE SYSTEM + + WITNESSES + +GIL CORONADO, DIRECTOR +WILLIE L. BLANDING, JR., EXECUTIVE DIRECTOR +LEWIS C. BRODSKY, DIRECTOR FOR PUBLIC AND CONGRESSIONAL AFFAIRS + + Opening Remarks + + Mr. Lewis. Today we will take testimony on the fiscal year +1998 budget request with the Selective Service System as well +as Neighborhood Reinvestment Corporation. Our schedule +originally called for the NRC to be up first. However, because +the Selective Service in some way managed to get themselves +scheduled at the same time in the other body, there is a +conflict and so we readjusted that schedule. + But we are pleased to accommodate Mr. Coronado and +appreciate your being here. + As we begin with the Selective Service System, I would like +to note that their 1998 budget request of $23,919,000 was an +increase of some $989,000 over their 1997 funding level. This +increase is spread throughout their budget, although more than +half was in Service to America. We will discuss this plan in +greater detail in just a few moments. + Testifying before the subcommittee this year is the +Selective Service's distinguished Director, Mr. Gil Coronado. + Welcome to you and your colleagues. Please introduce those +with you this morning, including your new associate, Mr. +Blanding, and then proceed with your oral testimony. Your +written statement will be in the record in its entirety, and, +to accommodate Mr. Stokes' problem, certainly I yield to Mr. +Stokes. + Mr. Stokes. Thank you, Mr. Chairman. + Let me just personally extend to Mr. Coronado and staff a +personal welcome for your appearance here today. As the +chairman has already indicated, I have got a very conflicted +schedule this morning, so if I slip out on you here, I hope you +don't take it personally. I am just trying to be at three +places at the same time. But I did want to say to you that I +will submit, Mr. Chairman, some questions for the record. + Mr. Lewis. All right. Thank you, Mr. Stokes. + Mr. Coronado. As one grandfather to another, I fully +understand. + Mr. Stokes. We do share that. Thank you. + Mr. Lewis. The grandfather business is especially a delight +for all of us. + Mr. Coronado. It certainly is a blessing from God. + Mr. Lewis. With that, let us hear your testimony, and, as I +indicated. It will be in the record in its entirety, then we +will move on. + Mr. Coronado. Thank you, Mr. Chairman. And I do have seated +with me at the table two key members of the Selective Service +team. On my right is Mr. Willie L. Blanding, the new Executive +Director who just joined our agency last July; and to my left +is Lew Brodsky, Director of Public Congressional Affairs. + + greetings from the lewises + + Mr. Chairman I convey warm greetings from those other Jerry +Lewises of Rankin, Texas, whom you met last year. Young Jerry, +Jr., the 35-millionth young man to register with Selective +Service, is doing well back home. He continues to support the +Selective Service System. Exhibits we recently constructed show +Jerry, his high school friends, and his registration card. Yes, +Jerry's image is now on display around America to remind young +men to register. Mr. Chairman, we are grateful to this +Subcommittee and the Congress for continuing to provide us with +the funds necessary to serve as America's defense manpower +insurance policy. + + mobilization timetable + + As you know, in November 1994, the Defense Department +revised its mobilization timetables to reflect post-Cold War +scenarios and told us that first inductees would hereafter be +required 193 days after mobilization for a national emergency. + We had anticipated the new timetables and began downsizing +a few years ago. We reduced several programs and streamlined +the organization. On the other hand, the shift to new +mobilization timetables for inductees increased our operational +work load by adding new planning and training requirements. We +must revise our procedures, regulations, and documentation to +reflect a new, graduated, or ``time-phased response'' to +deliver pre-examined draftees for induction 193 days after +Mobilization Day. + + automation modernization + + At the same time, we are moving forward with modernization +of our automation capabilities, making hardware and software +improvements to increase efficiency and enhance service. + As you consider our fiscal year 1998 appropriation, I know +that to function in an era of Government downsizing, the +Selective Service System cannot merely dwell on its proud past +nor depend exclusively on the threat of a future crisis; the +Agency must demonstrate that America benefits from its work +each and every day. So in the spirit of the National +Performance Review, we are broadening this Agency's direction. + + service to america initiative + + We have enthusiastically embarked on a new initiative which +we call Service to America, while continuing to meet our +statutory responsibilities. + President Clinton recently acknowledged it as--and I +quote--a noble and worthwhile effort sure to increase civic- +mindedness and opportunities in our country. End quote. + The idea is simple. With your support, our registration +process will serve dual functions in American society. In our +routine communication with all new registrants in America, we +encourage them to serve America today. In close cooperation +with the Department of Defense and the Corporation for National +Service, we are informing young men about service opportunities +today in the U.S. Armed Forces and in the Nation's communities. + With Service to America, this Agency proudly continues to +fulfill its time-honored purpose in a new way. We historically +focused the attention of America's young men on meeting +society's wartime needs, and now we also remind them about +civic opportunities in peacetime. + We want to fully implement the Service to America +initiative. Our FY 1998 budget submission requests $23.9 +million, a slight increase for the first time in 4 years. About +half of the increase would fund the increased costs of +printing, mailing, processing, and staffing associated with the +Service to America initiative. The balance of the funding +increase would offset pay raise costs. The Service to America +initiative is a solid example of Federal agencies working +together to achieve common goals and provide better, more +efficient service to the public. It is also relevant to our +Nation's new bipartisan emphasis on volunteerism. + We have been in touch with General Colin Powell as he +spearheads, with former President Bush, the ``President's +Summit for America's Future.'' We suggested ways this Agency's +capabilities can be adapted to support programs and initiatives +sparked by the upcoming Philadelphia summit. The General +responded recently. He was happy to receive our suggestions, +and his staff is now considering our proposals. I strongly urge +that you fully fund this innovative and modest adjustment to +our acknowledgment program. With your support for this 4 +percent increase in the Agency's budget, we can move forward +with an endeavor that has great benefits for America and +coincides with our Nation's new, bipartisan emphasis on +volunteerism. + Mr. Chairman, I am proud of what Selective Service does for +America. I hope you share in this pride, as I answer your +questions about our FY 1998 budget request. + Thank you. + [The prepared statement of Mr. Coronado follows:] + +[Pages 4 - 29--The official Committee record contains additional material here.] + + + subcommittee position + + Mr. Lewis. Thank you, Mr. Coronado. + As I indicated, the statement will be included in its +entirety and questions may be submitted by Mr. Stokes, and +initially I will have some budget-related questions, but we may +or may not get to them this morning in view of the schedule. So +I will be submitting questions as well, for the record, as my +other colleagues will as well. + It seems to me that in light of the limitation on time that +we are dealing with, it might be most worthwhile to explore in +more detail your new initiative, Service to America. + By way of background, Mr. Coronado, while such matters as +budget limitations, forced readiness requirements, available +training space, and the like cause me to have continued +misgivings as to the need for a Selective Service System at +this time, I am nevertheless quite capable of reading the +political tea leaves. We have had that discussion on the Floor +more than once, as you know. + I expect your agency to be around well into the foreseeable +future, and I should note by all accounts, Mr. Director, you +and your crew had performed admirably in carrying out your +mission while heeding this budget line. You are to be sincerely +congratulated for the good work that you do. + In this context, I notice with utmost sincerity and +integrity that you proposed your Service to America initiative. +There is no question that your system makes it relatively easy +for you to put together lists of young men specifically +interested in military service, the AmeriCorps's program, or +any other in-service type activity you could squeeze on a +return postcard that your program would suggest. + The real question is whether, from a policy standpoint, it +makes any sense to provide lists of names to a military +establishment which is now and will continue for at least 2 +more fiscal years going through a manpower downsizing exercise. + Similarly, from a policy standpoint, does it make any sense +to recruit more paid volunteers on an AmeriCorps program which +costs not only more than what many in Congress think we can +afford in the first place but has yet to be adequately reviewed +to determine if it is indeed successful in performing the +mission for which it was established? There are a number of +Members that have very serious questions in connection with +AmeriCorps and some of its work. + Mr. Coronado, would you like to comment on the first of +those policy questions, and we will go on from there. + + service to america initiative + + Mr. Coronado. Absolutely, Mr. Chairman, and thank you for +the opportunity to do so. + Service to America is basically an opportunity, using the +established infrastructure, for Selective Service to serve the +youth of America, pure and simple. I have, in my visits across +the country, determined that there is one common problem with +American youth, and that is that there is a disconnect between +society and our youth. Here is an example of how we can touch +them and reach them and communicate with them and offer them an +opportunity to serve America today. + The volunteer force needs support. Even though it is +shrinking in size, the Army is failing to meet its quotas. The +all-volunteer force is delighted we have such an initiative +where we ask the young person of today, the males we +communicate with, the question about serving America today. The +all-volunteer force is working very hard at meeting its quotas. +I was recently told that, in fiscal year 1996, as an example, +they had high standards for the military. They have a screening +process by which they talk to and test would-be recruits, even +after all that, when they reach what is called the MEPS, the +Military Entrance and Processing Stations, 22 percent of them +never reach day one of training. That equates to about 150,000 +individuals in fiscal year 1996. Here is an opportunity to be +able to tell the youth of America, you can serve your country +even if you fail to serve in one area, perhaps you may be used +in another. + + agency's technical ability + + Mr. Lewis. Well, Mr. Coronado, acknowledging that you have +the technical ability to provide lists of registered men to any +agency of Government, it is frankly rather interesting to me +that, according to your comments made to me last week, neither +the military nor the AmeriCorps leadership have contacted you +to let you know how much your service is worth to them. + Federal agencies are more than capable of acting much as +any individual citizen would. If you offer them something for +free, they will take it. On the other hand, it is often a much +different level of interest expressed when the service is +offered but only at a price. + Put rather bluntly, why should Congress be asked to provide +funds for something which the Federal beneficiary itself +apparently is not willing to pay for? If these Federal agencies +are not willing to pay for this service now, when would we +expect that they will? + Further, given the way this town operates, you know when +you create something for an opportunity in Washington, D.C., it +never disappears. Is it fair to assume that once you start +providing this, quote, recruitment service, it not only would +be very difficult to quit but also would it be difficult to +stop paying for? + Mr. Coronado. Mr. Chairman, it would not be a recruiting +service, it would simply be a service to the youth of America, +to ask them to participate in the future of our country to +serve America today. Whether their feeling is for the military, +or service in some other capacity, we have no way of knowing. + I can assure you that the Department of Defense is elated +with this initiative. They helped us design this little card. +We cleared that through them. They are the reason we went into +an expanded proposal for the three-part registration card, with +a business reply. + It was all really at the direction of the Department of +Defense. They felt, and feel today, that this would be a very +effective way of gauging responses. The cards come back to us, +then Defense communicates with the men. It is an adjunct to +everything they do. They do have a very high budget. We feel +this would really serve the youth of America by having someone +else ask them if they want to participate in today's +opportunities. + + recruitment service + + Mr. Lewis. Let's go back to the fundamental part of my +question, if you would. + Mr. Brodsky. I was going to ask you, sir, this was never +designed to be a replacement for ongoing recruiting initiatives +at the Department of Defense. It was always meant and presented +to be an adjunct to ongoing initiatives. We don't know what the +eventual scope of a program like this might encompass, +especially if things work out. There may be other agencies that +can benefit from our ability to communicate with young people +telling them to serve America today. + Right now, you are only seeing two agencies listed on our +form. Down the road, there could be other agencies that we +include, especially on a broader, larger three-part card. This +initiative has such popularity that we are a victim of our own +success. In fact, what has happened here is that the +Administration feels so strongly about this, they feel it +merits a very slight increase in budget so we can do this for +the benefit of other agencies throughout the Government, if +that is the direction this takes. + There was no additional cost in Phase I, which is what we +are doing now. What we are talking about is an expansion of +this program to allow it to be of even more service in fiscal +year 1998. And, to answer your question specifically, the +$500,000 requested for fiscal year 1998 includes the start-up +costs of going to a broader program. + We would expect that in the out-years--future years--there +would be no additional costs. After start-up, continuing costs +would be mainly postage, so we are looking at more or less +$350,000 to $400,000, per year after FY 1998. + + department of defense help + + Mr. Lewis. If I didn't have the serious reservations I have +about this start-up in the first place, I would be tempted to +go forward just to really see if you would come in next year +with a reduced budget. I have never seen that in any agency +that has come before me. But having said that, if the +Department of Defense is so excited about this and helped +design this card, they do have a very, very sizable budget. +This is just a fraction, a drop in an ocean, relative to--I +would think they would absolutely be willing to pay for this +service if it is so desirable. + And it strikes me that it creates a very unusual +circumstance when we are asking, out of some 22 agencies +commissioned before our committee, we are asking them all to +tighten their belt. We have one admittedly relatively small +budget item, your agency, but the increase requested here is +very significant, especially when you are talking social +programs that affect people's housing needs, et cetera, et +cetera, and asking them to be serious about reducing that. So +the precedent is of serious concern to me. + Mr. Coronado. We do not feel that it is unrealistic to +follow what was originally suggested in 1993 by the Congress. +It is evident to the general public that we must get our youth +involved in the future of our country, to offer them +opportunities from another source, not just somebody in uniform +knocking at the doors or visiting their high schools. Our +program is an adjunct to everything that is going on. + The Department of Defense is truly excited about this. But +they have their own programs. They have no flexibility to add +money or take money away from their current programs and be +able to provide extra resources to us. We are hopeful that in +the future we would be able to measure the success or the +failure of this effort with DoD, who is our primary customer, +and any other agency that may benefit from America's +rejuvenated spirit of volunteerism. + Mr. Lewis. Have you gotten some indication that if, indeed, +it is successful, then they would be willing to pay their share +of the cost? + Mr. Brodsky. Yes, there is an indication in the future we +might be able to go on a cost-sharing basis, if the pilot is +successful. What we are looking for here is seed money, +obviously, because we don't know for certain how successful +this initiative is going to be. But, we feel it is a good idea +and it will work. + However, as was pointed out, the Department of Defense is +fully committing its own monies to its recruiting efforts. The +Department itself does not have control over the whole budget +that we think of as the ``Defense recruiting budget.'' The +individual services have the lion's share of the money. + We are not working with the individual services on this. We +are working with the Department of Defense's Accessions Policy +office. That office does not have a large budget, and all of +its funding is dedicated to their direct mail campaigns. There +is no extra money in that portion of the DoD budget to pick up +the costs of this initiative. What we are saying here is that +this initiative is an adjunct program to what DoD is doing. It +is not meant to replace anything that they are doing. They +cannot free up money at this point. + + proposed expenses + + Mr. Lewis. I think you may know that in another area of +responsibility in the Appropriations Committee, I serve on the +subcommittee that deals with defense funding. We had the +Secretary before us the other day. I must admit, I didn't ask +him this question. + In the meantime, in the interest of time this morning, I +would ask you to provide for the record a detailed and specific +accounting of all proposed expenses for this program, which I +noted earlier amounts to some $506,000 for fiscal year 1998. +And it would be unfair for me not to say, for the record, that +we are very concerned about the precedent here and the impact +it has upon other agencies whose budgets we will be discussing +in the weeks ahead. + + mobilization timetable + + Mr. Director, as we have discussed in some detail over the +past couple of years, the Selective Service operates under a +Department of Defense mobilization timetable which suggests +that conscripts brought into the military through your systems +would not be needed earlier than 193 days after the start of a +conflict. It is my understanding that your operations are thus +geared to make names available to the military on the 194th day +after a conflict begins. Please correct me if I am incorrect in +this understanding. + Mr. Coronado. With the ongoing registration program, the +system will kick in initially as soon as the word is given that +we need to mobilize. The first selectees, or draftees, would +report on day 76 for a physical, mental, and moral examination, +then be sent back home. In this two-phase process, men would +know if they were selected for active duty or not and could +make proper arrangements in their personal lives. Day 193---- + Mr. Lewis. I understand that---- + Mr. Coronado [continuing]. Is when the first men are +actually inducted. + Mr. Lewis. That was my point. The defense mobilization +timetable suggests that those conscripts would be on the 194th +day---- + Mr. Brodsky. They would report to the Military Entrance +Processing Stations on day 194. + Mr. Lewis. Correct. + Although I recognize this is more or less a ``what if'' +kind of question, I am interested as to your assessment of what +would be necessary for your agency if this delivery date is +ever changed. Specifically, what would be the appropriate role +for the Selective Service System if the delivery date was +changed to, let's say, 250 days, or let's say 400 days or even +600 days? + Mr. Coronado. The delivery date dictates the composition of +the work force, and the timetable for implementation of our +plans, and the further out it is, the better we can execute it +with less resources. + We are adequately resourced to meet the M+193 requirement +of DoD. Our structure, as it is right now, is just suited to +respond to the M+193 scenario. If we were to increase the +time---- + Mr. Lewis. Say 250 days or 400 days. + Mr. Coronado. Yes, sir, that would be to our benefit. Also, +this Agency maintains the capability of going into emergency +mode, provided we are given additional resources. + Mr. Lewis. In terms of your requirement for delivery at +which point the Department of Defense has determined that the +Selective Service should move to, say, another delivery mode +such as deep standby or even termination. + Mr. Brodsky. They have not, sir. There has been no such +determination. Their policy is, M+193. That is what is +required, and what this Agency must meet. At this time, there +has been no discussion we are aware of at DoD or elsewhere of a +change to that requirement. + + public service announcement + + Mr. Lewis. Mr. Director, what are the costs associated with +the development and distribution of your English and Spanish +public service announcement? + Mr. Coronado. I will ask the Director for Public and +Congressional Affairs to respond. + Mr. Brodsky. We have historically done a radio campaign +each year. Last year we did a radio campaign which included +spots in Spanish aimed specifically at the influencers of young +Spanish males--namely, their parents--and distributed them to +Spanish language stations around the country. We can provide a +detailed breakout of that for the record. + Mr. Lewis. In connection with that, do you have any +accurate way of determining how often those are broadcast? + Mr. Brodsky. We have a more accurate way of determining TV +broadcasts because our TV spots, like many PSA's that are +distributed these days, are encoded with an inaudible and +invisible code. That technology is not available in radio +campaigns. For radio, we depend on business response cards +coming back from the stations, indicating to us in writing if +they elected to play the spots, and when they played the spots. + Mr. Lewis. In connection with all of that, do you have any +accurate way of measuring what the results are in terms of +actually having young men registering as required by law as a +result of those spots? + Mr. Brodsky. There is never a definitive connection in any +advertising that is done to actual registrations; in our case, +to the play of radio spots. However, we often see increases in +the registration rates over a period of time, after those spots +have been released. + + obtaining celebrity support + + Mr. Coronado. Mr. Chairman, can I add one more thing? +Because of limited funding we have not really done all the +things we wanted to do in public awareness. We have used our +own resources and depended on personal friendships. I have +stuck a mike in the face of Jimmy Smits from ``NYPD Blue''. I +have stuck one in front of comedian Paul Rodriguez, actress +Jennifer Lopez, a lot of other celebrities and asked them for a +favor: Read this script, and do it for America. I have done +that because that is the only way we can actually to get the +job done. + So we are using a lot of friendships to get good public +service announcements, and it is good for America, and we need +your help. + Mr. Lewis. You remind me of a time when I was a youngster +in my own business. It was a week and a half ago, but really +not so long ago. I remember the physicians in my county were +insulted at the thought there might be some reimbursement for +the work they did at the county hospital. They believed in this +volunteer service, and the people who needed that service at +the county hospital received volunteer assistance, and, I might +add, very fine care. + I sometimes wonder whether they--such people receive any +better care today. Clearly, the American taxpayer is not +receiving better care as a result of it. I congratulate you for +seeking out that volunteer effort. I wish we could spread the +disease around. + + outsourcing + + You have reported that one of the ways you have reduced +costs and streamlined your agency is through the use of +outsourcing some accounting, employee assistance, finance, +health, and payroll support programs. Can you discuss in more +detail what you are doing in this regard and give us an idea of +the kinds of savings you have achieved by those efforts? + Mr. Coronado. We can provide a detailed listing of all the +cooperation we have with other agencies that handle the things +that you just mentioned and specifically address each one of +those. + Mr. Lewis. Do you want to give me a little flavor at this +moment? + Mr. Brodsky. We might call upon our financial--manager at +Selective Service--but I think we use the Department of the +Interior?--Yes, we use the Department of the Interior to handle +all of our payroll and finance services. + Mr. Lewis. It is reaching out to, in this case, other +agencies. + Mr. Brodsky. In most cases, that is what we are doing. We +are getting help, because of our small size and funding, we are +incapable of handling some administrative chores ourselves. + Mr. Lewis. So you are reaching out to other Federal +agencies as opposed to private assistance? + Mr. Brodsky. Yes. We contract as well certainly, for a lot +of the services that are provided. Our TV and radio, for +example. Distribution is done under contract. We are, of +course, too small to do many things in-house. + + Mail-back Postcard + + Mr. Lewis. One of the improvements you have made to the +registration process is the use of this mail-back postcard. You +have noted that the use of this system has resulted in the cost +avoidance of approximately 70 cents per register. First, what +is the approximate cost for registering projected to be for the +Fiscal Years 1997 and 1998? + Mr. Coronado. For registration? + Mr. Lewis. Yes. What is the actual cost for registration? + Mr. Coronado. 7.4 million is the figure that we have. + Mr. Lewis. You are telling me you are saving 70 cents per +registrant? What is the cost---- + Mr. Coronado. $1.06 at the post office. + Mr. Lewis. And what---- + Mr. Brodsky. We save approximately 70 cents from that +$1.06, if the registration comes into us by mail-back card +rather than through the post office. I think what you are +asking is, what is the average cost per registration, all +things considered. We would have to do the math on that. + Mr. Coronado. Everything we do is reimbursable. We ask the +folks at the post office to take a card, look at the ID, +process it, and send it to us. With post office involvement, it +is $1.06. With the reply card sent directly from the +registrants, that saves us 70 cents. + Mr. Lewis. Part of what I am getting at is whether or not +you considered the cost avoidance that is involved here a +direct savings, or have the overall costs per registrant in +fact increased over time? And if you would help us with that +for the record. + Mr. Brodsky. I am fairly certain what they have decreased +over time. We have found innovative ways to maintain high +compliance with the registration program and yet do it more +efficiently at less cost, because the budget has been +decreasing---- + Mr. Lewis. I know that you have got to go across the +Capitol building, and while I do have other questions I was +going to ask here, I think we will submit the balance of these +for the record and let you make sure you make that schedule. +Okay. So with that, we appreciate your being here and +appreciate your testimony as well and look forward to working +with you. Mr. Knight, let me indicate to you for the record +that Mr. Stokes was with us earlier, and, as you know, we have +all kinds of conflicts with our schedule, and he had two +different previous commitments, and so he was here briefly and +he will submit questions for the record. And we will move +forward from there. + [Additional subcommittee questions follow; see budget +justification at end of volume.] + +[Pages 38 - 40--The official Committee record contains additional material here.] + + + Tuesday, March 4, 1997. + + NEIGHBORHOOD REINVESTMENT CORPORATION + + WITNESSES + +GEORGE KNIGHT, EXECUTIVE DIRECTOR +HUBERT E. GUEST, DEPUTY EXECUTIVE DIRECTOR/TREASURER +ROY T. DAVIS, CPA, DIRECTOR, FINANCE, ADMINISTRATION, TRAINING, HUMAN + RESOURCES AND RESEARCH +MARGARET H. KELLY, DIRECTOR, FIELD OPERATIONS +JULIA HUNTER GALDO, DIRECTOR, COMMUNICATIONS AND INFORMATION SERVICES +JEFFREY T. BRYSON, GENERAL COUNSEL/SECRETARY +CARLOS B. PORRATA, DIRECTOR, INFORMATION TECHNOLOGY, PROGRAM REVIEW AND + INTERNAL CONSULTING +MARY LEE WIDENER, PRESIDENT AND CHIEF EXECUTIVE OFFICER, NEIGHBORHOOD + HOUSING SERVICES OF AMERICA, INC. + + Opening Remarks + + Mr. Lewis. The announcement over the weekend that we are +not going to have any votes today kind of radically impacted +the Members' schedules across the country. If you bear with me +we will now turn to the Neighborhood Reinvestment Corporation, +whose fiscal year 1998 budget request of $50,000,000 represents +an increase of $100,000 above the 1997 appropriated level. + Representing the NRC again this year is its very able +executive director, Mr. George Knight. + Mr. Knight, welcome back to the subcommittee for I expect +this to be both an informative but also a relatively brief +affair. Please introduce your colleagues who have joined you +this morning, then proceed with your oral statement as you see +fit. The entire statement will be included in the record. + Mr. Knight. Thank you very much. It is indeed good to be +here. + To my far right is Margo Kelly, who is our director of +field operations; and to my right is Roy Davis, who is our +director of finance and training. He picked up that +responsibility this year. To my left is Hugh Guest, who is +Deputy Executive Director; and further over is Julia Galdo, who +is our Director of Communications; and to her left is Jeff +Bryson, our General Counsel. And he is not sitting at table, +Carlos Porrada, who is the Director of Program Review and our +Technology Chief. Mary Lee Widener will be here. She hadthe +hearing scheduled at 11:00, and so she will be a few minutes late. + + results of fy 1996 appropriation + + Well, I want to thank you for your appropriation in 1996 of +$38 million. We were able to parlay that to $420 million. That +helped 16,000 families; 4,400 of those families were new +homeowners, and it gave them a stake not only in their home but +in the neighborhood. As you know, we believe that is the best +and soundest way to change a neighborhood from distress to one +of pride. + + examples of tax base increases + + We have been concerned to see what the impact would be of +the kinds of investments we do beyond the homeowner and lender +and insurer. By strengthening real estate markets, the +revitalization of the tax base also changes, and the result, of +course, is a positive one for the city, for the taxpayer. + We looked in Savannah at an intensive intervention that had +occurred there: 7 of the 23 properties on the block were +totally dilapidated and vacant. By purchasing them, renovating +them, and selling them to lower-income families, within a year +the tax assessment on that block rose over 100 percent. More +importantly, the surrounding area had significantly begun to +improve. + We think that the immediate buildup of these family assets +helps the next generation. I have put a couple of children +through college and understand the generational asset transfer +mechanism of a home equity loan to pay for tuition. We think +that these kinds of things will stabilize families and their +educational obtainment, and that is probably the promise for +the long run. + + what has been learned + + What have we learned that could be replicated and passed +on? I think first at the national level, the secondary market +mechanism that has been invented and worked for 20 years works. +Raising the 20 to 40 million dollars a year is certainly a +challenge, one that Mary Lee enjoys and her Board has taken up +and done a commendable job. + Second, the lower-income families can and want to be +homeowners. A little more than 4 years ago, I mentioned that a +small group--at that time 20 programs--wanted to create 10,000 +new homeowners in 5 years. At the end of the 4-year mark, just +past the turn of this year, more than 10,000 families already +had been made homeowners. We had aimed at $650 million in +investment, and it looks like it will be about $625 million, +which is basically good news, because that means the homes came +in a little less expensive than we had thought. + Third, I think what we learn and continue to demonstrate +is, beyond these extensions of credit and creating homeowners, +the local organization has to be engaged in other kinds of +social service activities, if you will--cleanups, fix-up +campaigns, working with voluntary groups, Christmas in April, +Habitat for Humanity, focuses on crime, graffiti, or youth. +Those kinds of locally set agendas joined with the credit +extension activities, really make a difference. + Fourth, training is in demand. Three years ago, I told the +subcommittee that we had 1,300 participants in our four +training institutes. This last year, we had 2,600. Two weeks +ago in Atlanta we had 750 at a week-long training institute. +Training is tremendously effective and in tremendous demand. + + measures of impact + + Finally, I included a few pages from our report that we +sent to our board. They asked me if we had been efficient with +the increased resources that you were kind enough to give us? +We looked at three major tests. The first was a mission test: +Are we able to reach the same kinds of families? You can +sometimes be more efficient by changing your mission. And the +answer to that was, yes, we are still serving families around +60 to 62 percent of median income. + Second, were we able to use the money more impactfully? And +the answer again was yes. The appropriation has stretched +further than just counting the units of investment. We have +stretched it further on training and other things. + And third, they asked about the secondary market. Were we +able to manage more resources, more assets, or more loan for +each dollar of our administrative grant? Since 1990 to 1995, +the years for which we have data, we were able to double the +loans handled for each dollar that we gave them. + So with that, I look forward to your questions. + [The statement of Mr. Knight follows:] + +[Pages 44 - 52--The official Committee record contains additional material here.] + + + Mr. Lewis. Thank you, Mr. Knight. + As I indicated, your entire statement will be included in +the record. But to begin with, Mr. Knight, I am going to be +asking questions this morning that are designed just slightly +to put you and maybe some of your staff somewhat on a hot seat. + + defining critical mass + + As you might recall, one of the questions I asked for the +record at last year's hearing had to do with what you believed +the, quote, critical mass was for the NRC. That is, at what +level of funding can you essentially optimize growth of your +various organizations and avoid the dysfunction that so often +comes from putting more money into an organization than that +organization can responsibly control? + Your response suggested that the NeighborWorks network +could sustain growth of about 10 percent a year or 12 to 18 new +organizations and that the Neighborhood Housing Services of +America, NHSA, activities have and can continue to grow by +about 65 percent per year. + You further concluded that Neighborhood Reinvestment could +grow to a maximum of about $100 million, or twice what you have +requested this year, before the odds of dysfunction threaten +the effectiveness of your organization. + Mr. Knight, would I be correct in assuming that these +figures are still reasonably accurate? + Mr. Knight. I would say reasonably accurate. Yes. + Mr. Lewis. That is--frankly, a short answer that I think is +probably appropriate, and I think we both understand that. +Presuming that, I would then like to bring to your attention +the short line found in the second full paragraph of page 10 of +your budget justification. + By the way, we appreciate receiving your budget +justification. Not all of our agencies even send them up. At +any rate, it says in part--and I quote--the $50 million +appropriations recommended for the corporation by the Office of +Management and Budget will enable the network to continue-- +continue its work. + You will note that I have added emphasis in connection with +that statement. And then it provides a brief synopsis of what +you do. + My question, Mr. Knight: Is this your budget or is this +OMB's budget? + + EXPLAINING BUDGET REQUEST FIGURE + + Mr. Knight. The budget is ours. The amount is OMB's. + Mr. Lewis. Please explain the difference. + Mr. Knight. We prepare and submit to OMB every year several +budget levels at which we feel we can operate. One is a level +that I would describe as a challenge level, a level that we +think we can responsibly operate at, that is above what we +currently receive. + We submit a level that is at our current level, and then +they usually ask us for some other levels. They then pass back +to us a number that they want to include in the President's +submission. And that sentence probably should have said the +President's budget. And we then---- + Mr. Lewis. If I really thought the President knew about and +understood your program, I would sincerely question whether +that would have been the budget amount, so I would suggest that +it is OMB's budget. + Mr. Knight. We then construct a budget that we feel is +responsible in the use of the funds. + As you know from prior years, we put a great deal of +emphasis on putting funds into the local revolving loan funds +and the local operations. We think that is the first and best +use of those funds, and then we put funds into our operations +and technical assistance staff. + Mr. Lewis. Because this subcommittee generally, and I think +you know I personally, support the work of the NRC and the way +you go about performing that work, let me be a bit more direct. +What was the specific appropriations amount for fiscal year +1998 you requested in your original budget to OMB? + Mr. Knight. I believe the maximum level we requested was +$71 million, most of that increment would have been used for +the local revolving loan funds. + As you undoubtedly are aware, even in the Campaign for Home +Ownership, even with the standard bank product, the +availability of second mortgages was critical to getting many +of those families into the homes. The revolving loan fund's +ability to work with a family for that extra 3, 5, 10, 15 +thousand dollars makes the first mortgage possible. Without it, +in many cases, you don't get the first mortgage, so the +revolving loan funds are critical. + + QUESTIONING OMB'S RECOMMENDATION + + Mr. Lewis. Presuming that is the $71 million that was +submitted, could you give me a clear understanding of what OMB +had to say or what they suggested were the reasons for not +approaching the budget as submitted and instead coming back +with a $50 million amount? In fact, it is a net loss if you +take any reasonable expectation of an increase in cost of doing +business. + Mr. Knight. They haven't let me know that. + Mr. Lewis. Training hasn't gotten cheaper, has it? + Mr. Davis. No, it hasn't. + Mr. Knight. We haven't had an extensive conversation. I +think it related to the tightness of the budget overall. + Mr. Lewis. I should note for the understanding of all the +members on my committee and otherwise, I am pursuing this line +of questioning not because I want to pick a fight with OMB or +because somehow we are flush with money to allow these agencies +like NRC or otherwise, but, rather, I am trying to make the +point that we have in the Neighborhood Reinvestment Corporation +a Federal agency with one of the best track records of any that +I am aware of. The NRC represents in every respect what +government can and should be doing for people: Providing first- +rate service at rock-bottom prices. + + ACKNOWLEDGING THE IMPORTANCE AND SUCCESS OF NRC + + Mr. Knight, I just returned from a weekend in New Orleans +examining housing programs in New Orleans, and I can tell you +that there is great emphasis upon that statement, especially +since my experience over the weekend. Every dime we provide NRC +gets many times over. Yet Mr. Knight has managed to do this +without loading up his staff or bloating his administrative +budget. NRC's total administrative cost runs to just 10 percent +as opposed to 50 percent or higher in EPA's Superfund program, +for example. And this year's budget request, if approved as is, +in fact will result in a reduction of five full-time equivalent +NRC employees. + Yet while we are asked by the President to accept a level +budget for a success story like NRC, he demands huge increases +for unproved programs like the Corporation for National +Community Service and Community--and the Community Development +Financial Institution, CDFI, and for marginal performers like +EPA's Superfund program. The Director in that instance +continually tells us, you know, Superfund is broke, yet we have +yet to see any significant plan for fixing it. + This President's 1998 budget clearly represents too much of +business as usual or pure politics rather than an honest +attempt to make available to the citizens of this country +programs such as NRC which have been proven to work and which +we can, in the final analysis, afford. + Perhaps my biggest frustration is that this lack of vision +could very possibly result in the members of this subcommittee +being divided by inevitable partisan battles, that battles like +this can cost, even when they all know there is a meaningful +middle ground that could be reached. + For now I am going to step down from that soap box, and I +am not sure, Mr. Knight, if you want to enter into the fray at +this point or not. I would certainly entertain my colleagues by +discussion with them individually. They expressed their views +as well for the record, so that you will see it and the record +will be complete. + Mr. Knight. I certainly thank you for your vote of +confidence that you have in us, and we will work very hard to +earn it. + + THE CHAIRMAN'S TRIP TO NEW ORLEANS + + Mr. Lewis. I think I really should say for the record that +my trip to New Orleans, among other things, was a part of an +ongoing concern. In urban American city after city, while +sizable dollars flows, that we purport to want to deliver to +the poorest of the poor in terms of housingassistance places +that are decent, in which people can live. All too seldom it seems to +get real results. And a little bit more of that kind of government, I +would suggest, will eventually cause that revolution out there. Very +disconcerting circumstances experienced by this weekend but evidenced +elsewhere as well. + Mr. Knight. You probably didn't have time to be in the +neighborhood where the Neighborhood Housing Services is +working. But Lauren Anderson and Richard Ainsworth, who is +vice-president of Whitney National Bank, have done a marvelous +job providing home ownership counseling. They have helped +hundreds of families into new homes. They operate a revolving +loan fund. + As you know from your trip, the housing stock in New +Orleans is one of the most challenging ones--below sea level +and wood. The NHS continues to provide a marvelous service in +New Orleans. They in the last year have worked hard with the +major property casualty insurance companies as partners. It is +very challenging. + Mr. Lewis. During what was a very brief trip, we spent time +talking with people who are residents of existing facilities, +community kinds of meetings where you could feel, as well as +have communicated to you, the frustration and anger that is +there. + We met with other community groups such as the banks. I +spent a good deal of time with one of the representatives of +Whitney, for example. I knew of your work with them only as a +result of that, but, to say the least, this tour which was +outlined by the local authority didn't include your work. We +wouldn't want to eschew a success story there, I say in jest. + + the network's focus on diversity + + Mr. Knight, as you have noted in the past, the strength of +the NeighborWorks network system serving the revitalization +needs of America's lower-income communities lies in its ability +to serve all of those diverse communities. + A good example of what you are doing in communities can be +seen through the various revolving loan fund programs, where 74 +percent of the clients served in 1995 were very low or low +income, 61 percent were of an ethnic or racial minority, 47 +percent were female, and 23 percent were older than 55. + When the NeighborWorks organizations go into a community, +are they always looking for this type of diversity? + Mr. Knight. I think they are always looking for the +neighborhood under stress. The neighborhood is being +disinvested, if you will, and, sadly, too often sadly, that is +also a neighborhood that contains a high percentage of racial +or ethnic minorities. So if you will, we arrived at it +secondhand. We seek to work in the neighborhoods that are +distressed, and when those neighborhoods turn out to be largely +minority, then you see the kind of pattern that we have. + We think that Americans of all backgrounds deserve the +opportunity to live in a neighborhood in which they can raise +their children as a place of choice. When we work in a +neighborhood, we don't seek to change the racial or ethnic or +income characteristics of the neighborhood but to reengage the +private sector mechanisms in that neighborhood so people have +access to credit on a day-to-day basis. + Mr. Lewis. So to answer a variety of questions relative to +whether your program works, if you don't have this kind of +diversity, etcetera, etcetera, your answer is very likely no, +but, rather, we look to a distressed neighborhood and what the +population mix is; that is what it is. + Mr. Knight. That is what it is. + + engaging the private sector + + Mr. Lewis. One of the reasons NRC has been a success is, of +course, because of its unique relationship with the private +sector in this regard. + During fiscal year 1995, contributions made directly to the +NeighborWorks organizations from banks, businesses, +foundations, insurance companies, thrifts, utilities, and other +supporters totaled more than $72 million. This is up from just +over $44 million in 1990. + Mr. Knight, what is the equivalent number for fiscal year +1996, and what do you anticipate for 1997, 1998? + Mr. Knight. It will be above the 72, growing, and certainly +we will know as time tells. Last year we signed the single +largest investment with State Farm Insurance Company, a $25 +million investment in the secondary market, which brings their +total investment close to $50 million--a very exciting moment. + With USAA, a large regional, increasingly national, +insurance company, we recently signed a very interesting $7 +million commitment to the secondary market coupled with a +commitment to nine cities where they would invest in, if you +will, staff on the local board level and operating dollars so +that the local program had the ability to hire that extra loan +counselor. This is a very exciting partnership with them. + We shortly will sign an agreement with a large regional +bank in New England, with Fleet, that will involve 20-plus +local programs and a significant investment in both NHSA and at +the local level. So, again, a very exciting partnership. I am +confident we will be over the $72 million in 1996 and 1997. + + the campaign for home ownership + + Mr. Lewis. Recognizing home ownership as a critical +component of the neighborhood revitalization, you began in 1993 +a program called Campaign for Home Ownership. Now in the fourth +of its 5-year plan, this program has assisted over 8,000 new +homeowners to purchase over 9,500 units of housing with a total +$547 million. The cost per unit is less than $68,000 compared +with the national average of about $139,000 per unit. + Is it safe to assume you will more than meet your 5-year +goal of creating 10,000 new homeowners and stimulating $650 +million in reinvestment in communities? + First, Mr. Knight, please give us an update as to where we +are today with this program, then please speculate as to where +we will be at the end of the 5-year campaign. + Mr. Knight. I believe when the final numbers are in--and I +hope that will be another couple of weeks; as of December 31-- +we will exceed our goal. Now we are well over 10,000 new +homeowners at the end of 4 years; we have achieved the goal. +The homes are coming in a little less costly than we +anticipated, so the investment goal will be met at the end of +this year but not met at the end of last year (1996). + The delinquency rates on these mortgages are well +withinnormal bounds, a little bit higher than conventional, but then we +are lending to a distinctly lower income population and about a percent +or 2 below FHA rates, and, hopefully on the delinquency side, this will +be a sustained home ownership. + All my staff knows I hate to speculate on numbers, but I +think we will easily be over 12,000 to 12,500 homeowners by the +end of the year. And let me be the first to invite you to join +us on September 22 to celebrate and wrap up this campaign. We +will be holding a training institute in Alexandria. That is the +closest we could get to Washington and afford it. And we would +very much appreciate it if you were available on September 22 +to speak to the campaign leadership. + Mr. Lewis. Let's look closely at my calendar and see what +we can do about that. + Well, congratulations on the record to date. And just one +more time, there is no reason to repeat those lines of +adulation that were expressed for the record earlier, but, in +the meantime, success is very important here. + + Comparison with Bangladesh Program + + I was in a session yesterday with a cross-section of people +who call themselves housers, both public and private +individuals, and I asked in the middle of that whether anyone +had read ``The Price of a Dream'' by a fellow named Bernstein. +And you are shaking your head. + I assume you know about the Grameen Bank. Your story is a +fascinating extension almost in this country of what they began +in Bangladesh. And I must say that as I have an opportunity to +visit these projects at various places in the country, and more +and more I become convinced, when you see that bright shiny +look in the eyes of a new homeowner given some chance of a new +opportunity, it is a very, very exciting result that we +potentially have for government's work. + I think I will say it for the record, it is a very, very +healthy development that your organization, one way or another, +stayed out of HUD rather than on the side of HUD. + Mr. Knight. Thank you. + One of the things I don't talk about here because it is a +fairly minor but important activity is the economic development +loans made from the revolving loans. + + Economic Development + + As you know, each board has the authority to decide to whom +they are going to lend. As it turned out, about $3 million was +lent last year for what might be called economic development +loans. Among these was Pasadena, California, where the +NeighborWorks organization is working with a group of low- +income families, very much a Grameen Bank peer-lending process. +They have also begun what they are calling now the African +market. + Once a month in Pasadena, there is a marketplace for small +entrepreneurs to display their wares. It has been enormously +successful. In Anchorage, Alaska, the very large NHS in +Anchorage, Alaska, when a local business was failing that has +supplied a large number of jobs, Neighborhood Housing Services +of Anchorage stepped up and said, ``We have enough confidence +that you can manage this business to lend to you. It turned out +to be the Harley-Davidson dealership, and they are now the +second largest Harley dealership west of the Mississippi. + So when you start with this---- + Mr. Lewis. The largest is probably in my district. + Mr. Knight. So many revolving loan funds don't see economic +development loans as a primary activity, but it is a critical +piece to their neighborhood. When they do lend it can be very +important. It is the principles of flexibility, local decision +making, and the access to that flexible capital. + + Developing a New Campaign + + Mr. Lewis. Your latest testimony here is kind of a +reflection of where I was going to go next. I would like to +have you give the subcommittee a little broader look at NRC's +plans, if any, to begin a new or similar campaign in years +ahead beyond the campaign we talked about a moment ago. + Mr. Knight. Okay, I will. I certainly will. + Mr. Lewis. Do you have any plans? + Mr. Knight. Not in the economic development area. We are +thinking of beyond the next campaign, and we--that we +definitely will be doing. + Mr. Lewis. If we reach the goal of 12,000 homes. Goals are +important. + Mr. Knight. Goals are very important; what you measure +counts. On the economic and development side, we---- + Mr. Lewis. Excuse me. Let me go back just a moment. You +said, what you measure counts? + Mr. Knight. Yes. + Mr. Lewis. I wonder if we can repeat that for the record +again. What you measure counts. If we say that in every one of +our hearings, we might be pleased. + Mr. Knight. On the economic development side, as important +as the microlending is, in this country except for one group we +are aware of Axxion groups in Texas, most do not charge the +Grameen bank's high interest charges. They tend to have a +modest interest charge. + As you know, Grameen charges very high interest, 15 to 30 +percent. That is not often done here, and, as a result, peer +lending programs here are very expensive to do. They are very +valuable but very expensive because the transaction cost has to +be raised separately from lending and capital. That is one of +the reasons many of our local affiliates have not done more +than experiment with it. They do continue to use the revolving +loan fund as needed. + + Reduction in Grant Request + + Mr. Lewis. For 1998, your budget plan calls for the +distribution of grants of all types totalling $27,952,000. This +funding level is, in fact, a reduction of over $3 million from +the 1997 level of $31,159,000. Even though your total budget +request is virtually identical to last year, this proposed +reduction is the first you have proposed since at least fiscal +year 1993. + Mr. Knight. I am hoisted on my unwillingness to speculate +forward. You will notice that our total sources of revenue are +also down by about $3 million. The detail I think it is on page +82. We work very aggressively to raise grant funds from other +sources and become, in effect, a pass-through organization. + I have not speculated on those for the 1998 budget, and so +what you see is, what I am quite confident we have in hand +already. + As we raise additional funds, they will flow through to the +grant budget. So you will see a corresponding drop in both +revenue and expenses of about $3 million. It is one I am very +sensitive about, obviously defensive about, because I feel very +strongly that that is a critical component of our work. + Mr. Lewis. Following up on that explanation then of that +reduced level relative to what the market provides inleveraged +dollars, what would the optimal level of funding be for your grant +activity? + Mr. Knight. I would go back to your earlier line of +questions and say that of what we submitted to OMB, we could +probably handle on the grant side another $15 million-plus in +terms of revolving loan funds. + Mr. Lewis. I am tempted to dwell on this a bit, but your +1998 budget request similarly will allow the development of two +NeighborWorks organizations and affiliation with 10 existing +nonprofit entities. This plan is identical to what you spoke +about doing in fiscal year 1997. + Again, is the optimal amount of growth--or could you +successfully do more with more communities with a different +level of funding? What is the optimal level? + Mr. Knight. We could probably do a little bit more. This is +where the 1-year plan gets relatively difficult. Most of those +12 programs for 1998 have already begun with initial visits. So +even with an enormous--which isn't going to happen and I +wouldn't urge to happen--funding, we couldn't increase the 12 +very much this year, because it takes time to get an +organization built and it takes time to get an existing +organization--to meet the standards that we set. + So, yes, we could increase it. If the committee is +interested in increasing it, I would propose a small increase +in 1998 and a larger increase in 1999. + Mr. Lewis. Thank you. + + preserving affordable housing + + In reviewing the program activities, I could not help but +be impressed by what you accomplished in the area of preserving +affordable housing. For an investment of approximately $13 +million in Federal appropriations, you have been able to +generate nearly $450 million in investment to rehabilitate, +repair, and build new homes, nearly 18,000 total housing units +in 1997. + Can you take a moment to explain how this program works, +including the use of revolving loans and other direct +investments--how many units and at what average cost you expect +such preservation efforts will cost in 1998? And, finally, how +you believe the program--your program specifically differs from +the preservation program operated by the Department of Housing +and Urban Development. + Mr. Knight. I will respond to that last one. The $13 +million are the funds that specifically are going into those +capital revolving loan funds. They are, of course, supplemented +by the training assistance and the funds that are building +capacity so it is closer to, say--25 or 30 million to 420 +million. + The preservation program that is managed by the Department, +which I am not an expert on by any means, relates to, I +believe, large multifamily properties that were financed +through a combination of grant, tax and insurance incentives +over the last 15 to 20 years and are really quite different +kinds of properties than the properties that our folks are +focused on. + The NeighborWorks organization focuses on owning +multifamily in a market-based manner. They do assume there is a +steady flow of public funds coming in. Because their sources of +financing are largely private sources, and private lenders look +principally to see what your reasonable cash flow is over time; +I really couldn't answer you too much on the Department's +preservation program because I am not really an expert on it. + Mr. Lewis. That is a fair response, and we may discuss this +further with you for some elaboration or evaluation on the +record. + + mutual housing + + Mr. Knight. The mutual housing, of which there are about +4,000 units, is a mixed-income approach, and we feel that is a +very sound approach. About 40 percent of the occupants are +below 50 percent of the median, and about 40 percent are +between 50 and 80, and the rest are above 80. In almost every +case they also have a social service activity, whether it is a +day-care center or, in the case of Denver, helping people move +into home ownership, conducting home-ownership classes. In the +case of Sacramento, they are working extensively with children +in after-school kinds of activities. + In almost every case, the mutual housing association has +been able to stabilize families. One piece of it that hasn't +worked as expected is that, frankly, the turnover rate is much +lower than we anticipated. People want to stay there. + In Stamford, Connecticut, a very high-cost area, the units +have very, very little turnover. Drug dealers have been driven +out of the neighborhood because the families want to stay +there. They also run an after-school program. So we think mixed +income, long-term financing promotes long-term social +stability, and financial stability. + Mr. Lewis. Strengthening neighborhoods, strengthening +communities. + Mr. Knight. Yes, and it allows the organization to own the +property for a long period of time. I mentioned Anchorage. They +own almost a thousand units and added their first SRO--single +room occupancy property--to the mix, principally because they +have strong cash flow from some of their other family units. + + program reviews and audit + + Mr. Lewis. Mr. Knight, for 1998, NRC plans to spend just +over $2 million to conduct 92 program reviews and review 165 +audits. These numbers are comparable to what was accomplished +in fiscal years 1996 and 1997. What criteria are used to +determine which activities will be either reviewed or audited, +and who specifically takes part in these reviews? + Mr. Knight. The criteria are twofold. We have an internal +committee that is chaired by Roy, on which Carlos and Margo and +I sit, along with a representative from the secondary market. +Quarterly risk analyses rank the programs. We have a Board of +financial regulators. We risk rank each program for its +performance and any kind of activity that may be endangering +its financial and programmatic health. That is one criterion +for targeting our reviews. + Second is what I would say is longevity. We would like to +get around at least every 2 years to a program. Even though a +program may be operating on a very sound basis, we schedule +them for a review. + Nevertheless, our biggest challenge has been, as the +complexity of programs has grown now, to do a more tailored or +focused review without having to review everything. We are +working very hard this year to see what--if we can we go in and +just look at certain critical aspects of the program and +satisfy ourselves that, yes, they [the oganizations] are on a +sound basis. The nonprofit community has no monitoring or +regulatory agency similar to the banking world. + Mr. Lewis. Who typically does the audits? + Mr. Knight. The audits, by our grant agreement, must be an +external auditor. + Mr. Lewis. It is on a contract basis. + Mr. Knight. It is on a contract basis. We receive the +audits. + Frankly, our quarterly reviews, the risk ranking, is +probably more sensitive to the issues than the audits, because +audits come in months and months afterwards. If we catch the +trouble in the audit, we are not doing our job; we have missed +something. + Ms. Kelly. The audit already confirms what we already knew. + + training institutes + + Mr. Lewis. During fiscal year 1998, you had plans to +conduct four major training institutes provided to the +subcommittee. Each institute was attended by more than 600 +individuals. Who typically attends these events? + Mr. Knight. About 38 percent come from the nonprofit +community development industry, and the other 15 percent from +local government and the private sector. The courses range from +how to manage multifamily property to creating a neighborhood +plan to how to originate a mortgage, how to service mortgages. +It is a wide range. + This is what is coming in Chicago, and these are the +courses this institute will have a special emphasis on: +property casualty insurance, which is an important issue in +neighborhoods. Many of these are taught in conjunction with +other industry leaders. The Institute for Real Estate +Management runs the property management classes; Habitat for +Humanity has taught. We work with a number of organizations +that have expertise in these areas. Obviously, members of the +insurance industry will teach about property casualty +insurance. + Mr. Lewis. Have you done an analysis to determine what +percentage of the attendees are new and what percentage may be +repeats? + Mr. Knight. We have not done that specific analysis, and I +would be delighted to do one. + Mr. Lewis. It might be interesting to know. + Mr. Knight. We know that the organizations repeat, that +they send their new staff people. And we know that in the +property management area we get repeats, because the Institute +for Real Estate Management has a sequence of certifications, +and since we offer the two levels of that sequence, we are +seeing in our second level now many people who came through our +first level. + + Question. Have you done an analysis to determine what +percentage of these attendees are new and what percentage are +returning? + Answer. From October 1, 1994, to March 1, 1997, we +conducted 10 training institutes, attended by 6,002 +participants from network and non-network organizations. During +this period, repeat participation was 24.9 percent. + Additionally, a breakdown of the non- +NeighborWorks' participants showed that 19 percent +were from the private sector, 26 percent from the public sector +and 55 percent from the nonprofit community development sector. + + Mr. Lewis. Give us a feel for what it costs to attend the +institute and what is offset by appropriate fees. + Mr. Knight. I will provide that. It is $135 a day to +attend, and that offsets our marginal costs. We have not put in +more appropriated money. In the last several years, we have, by +expanding the participants and seeking scholarship funds, +offset costs. + I would have to say that hats are off to Roy and the +training staff and to many, many individual trainers, +individuals who come from their institutions to train for free. + One gentleman, Warren Smith, who is an officer with Fleet +is one of the nation's leading commercial neighborhood +lenders--he has come time and time again to teach. And we do +not reimburse him for his costs. Jim Carr, who is the Director +of Research for Fannie Mae, has come time and time again to +teach at the institute, and, again, we don't offset the cost. +The private sector has been enormously supportive of this +effort. + + training institute courses + + Mr. Lewis. Would you provide for the record similar +information regarding some 300 other training courses that you +have offered? + Mr. Knight. Yes. + [The information follows:] + +[Pages 64 - 90--The official Committee record contains additional material here.] + + + nhsa's secondary market + + Mr. Lewis. For fiscal year 1996, NHSA secondary market +activity included $17.7 million in loan purchases and $12.9 +million in loans committed. These actual figures were lower +than what was accomplished in 1995 and are nearly half of what +is expected to occur in 1997 and 1998. + First, what factors came into play which resulted in this +reduced 1996 program? + Mr. Knight. In 1995, we experienced runaway and +unsustainable submissions, Mary Lee, I see has just joined us. + The nightmare we were faced with, accepting the +overwhelming demand as it came and not turning people away +because we didn't want to discourage it. It was a new +experience for us to slow demand down and eventually stop it in +1995 because it was unsustainable, given the reserve level that +the NHSA board had set. + So 1995 was a record year, $52 million, but we ran our +reserve levels down to what we consider dangerously low; 1996 +was a rebuilding year. We have rebuilt the reserve levels. + I believe it is now safe to say you are at 8 percent? + Ms. Widener. Yes. + Mr. Knight. Which makes their board comfortable and me +comfortable, and so it was a case of restrained demand. We had +to control it to get back up. + We, as you know, cover administrative costs. We don't have +another way because we don't charge the local programs. We want +the program to lend on a sound basis. We don't want them making +loans at some magic interest rate or some magic set of terms +that puts the family in trouble. Our only way to meet demand +was to raise reserve funds. Part of our grant and part of Mary +Lee's fundraising is to raise the reserves. + Mr. Lewis. Would you make projections for us for 1997 and +1998? I would be interested in your commentary. + Mr. Knight. Yes. + Mr. Lewis. Would you like to comment on that? + Ms. Widener. Yes. I think another factor is, it will turn +on the degree to which we can sell loans to Fannie Mae or +Freddie Mac, which is another strategy to reduce the balance +sheet, keep activity up and therefore relieve pressure on the +reserves. And we have entered into a contract with Freddie Mac +for the first round of sales and have completed a pilot sale +with them, so we think that approach is going to help. But we +need to be sure of what we can do is based on reserves and +being able to control the balance sheet before we can know how +far we can go. + Mr. Knight. I had previously mentioned the closing of the +$25 million agreement with State Farm and USAA. + Ms. Widener. I actually got here before 11:00, so I +actually heard all of your testimony. + Mr. Lewis. You were intent. + I watched her come in. + If you would provide answers to these questions for the +record, we want to know a bit about personnel, the number of +employees, etcetera, etcetera. + But with that, I think we have spent more time on your +agency than I planned to largely because this is one of the +more delightful experiences that we have during the year. + And, Mary Lee, before you leave, if I can mention something +to you privately. + Thank you, Mr. Knight. Thank you all for terrific work. + [See budget justification at end of volume.] + Wednesday, March 12, 1997. + + COMMUNITY DEVELOPMENT FINANCIAL INSTITUTIONS FUND + + WITNESSES + +KIRSTEN S. MOY, DIRECTOR +HON. ROBERT E. RUBIN, SECRETARY OF THE TREASURY + + Introductory Remarks + + Mr. Lewis. The meeting will come to order. + This morning it's a pleasure to welcome Secretary Robert +Rubin and Ms. Kirsten Moy. Ms. Moy is Director of the Community +Development Financial Institutions Fund, CDFI. + Secretary Rubin, as you indicated earlier, this is not the +normal venue for the Secretary of the Treasury, but, on the +other hand, this committee covers almost the gamut in terms of +needs and interests, and the future potential of CDFI is very +important to us. Because of that, it is really very significant +that you would come and join Ms. Moy in our discussions this +morning. + The budget for CDFI for fiscal 1998 is $125 million in +their request, an increase of $75 million from fiscal year +1997--that which came out of the conference process at any +rate. We're interested in hearing from you how such a large +increase in resources would be put to productive use. Frankly, +we will dwell a good deal upon how you have used the $50 +million and what you see as the long-range potential here. + I might mention to both of you that within this +subcommittee are such Federal responsibilities as all the +veterans' programs. In an appropriations sense, veterans' +medical care is an almost untouchable area, so it is the big +competitor on the block. Then, from there, we have the multiple +mix of public housing programs, NASA, EPA, the National Science +Foundation, and almost all want more money, and yet, all of us +are committed to the impact that an imbalanced budget might +have upon our country long term. So that's the struggle that we +have. + I look at CDFI as an agency with a good deal of potential. +I'm interested in kind of positive views. I don't know what the +prospect will be as we go forward, but nonetheless, it is an +agency that falls within that whole group of Federal activities +that I like to point to. + While we move towards a balanced budget, that means we're +going to have to reduce the rate of growth in government +overall. That doesn't necessarily mean a machete. It also +involves a serious responsibility to try to measure those +commissions and agencies that have potential. Where good work +has been done, and where we can demonstrate that excellent work +has been done, maybe those deserve some special attention and +assistance, while others, goodness, we might even close down an +agency sometimes. But all that's a problem of Washington and +the mix of our responsibility. + You should know further that, of all of the 13 +subcommittees, separate from Defense, this has the largest pool +of discretionary dollars. Both Defense and our subcommittee on +Labor HSS are under great pressure to reduce those spending +patterns, because that's where the discretionary money is, +before you discuss a question such as entitlements, which is +also not in this committee's responsibility--and I'm not sure +the Secretary wants to discuss that today. + This is a subcommittee where the action is if, indeed, +we're going to stay on that pathway that leads towards making +sense out of the implications of ongoing imbalanced budgets and +our national economy. + So you are very welcome. We will be looking forward to your +testimony. + Let me call on my friend and colleague, Louis Stokes, for +any comments he might have. + Mr. Stokes. Thank you very much, Mr. Chairman. + Let me join with the Chairman in welcoming Secretary Rubin +and Ms. Moy before our subcommittee this morning. + As one who has sat on this Appropriations Committee for +many, many years, I am accustomed to having the Secretary of +the Treasury appear before the full Appropriations Committee. +But this is historic this morning, to have the Secretary of the +Treasury before our VA, HUD Subcommittee. It is, indeed, a +pleasure. I think it points to the significance and the +importance of the matter which you will be testifying to here +this morning. + As one who is actively involved in urban problems, I see +CDFI as being another one of the tools that we can utilize to +try and solve some of the major urban problems, while we +utilize other tools such as empowerment zones and neighborhood +reinvestment, things of that sort. So I will anxiously await +your testimony. + Let me also say, Secretary Rubin, as we have watched your +tenure in office at Treasury, it has been a real pleasure to +see the manner in which you have conducted the business of our +government and the manner in which you have acquired the kind +of respect you have in this office. I am sincere when I say to +you it's a real honor to have you here this morning. + Secretary Rubin. Thank you very much, Mr Stokes. And thank +you, Mr. Chairman. + Mr. Lewis. As we begin this meeting, before we have some +questions, I would like both of you to know that you're welcome +to present your statement, and your entire statement will be +included in the record. So you can use the time available as +you see fit. I know the Secretary may not be able to stay +through the entire process. So we will call upon Secretary +Rubin first and, at your leave, Ms. Moy, and then we'll go from +there. + Mr. Secretary, welcome. We're pleased to have you with us. + + Opening Remarks of Secretary Rubin + + Secretary Rubin. Thank you. + Let me start by saying I appreciate being here. I am going +to make a few comments and, if I may, I do have to leave. We +have an 9:30 appointment here on the Hill. + The reason I wanted to be here is that this is a program I +have cared enormously about from the very beginning. And, much +more importantly, it's a program that the President has cared +enormously about. + When he campaigned in 1992, he had a vision of a nationwide +network of community development banks around the country. From +the day he walked in the Oval Office, and I was in the White +House at the time, he was talking about things that he most +wanted to get done of the things he had talked about. The CDFI +Fund was very much on the top of that list of priorities. + The reason was that he had the view, which I very much +identified with for a long time, that if our country is going +to realize its full potential for all of us. We're going to +have to find ways to effectively bring the residents of the +inner cities into the economic mainstream. It was his view that +we have to do that through work, not through transfer payments, +and that we have to involve the private sector as much as +possible. + The CDFI Fund, that's really what it's all about. It is +designed to help create opportunities for people in the inner +cities and other depressed areas to find work, and it is +designed to leverage Federal dollars with private sector +dollars and to bring the private sector to focus on the issues +of the inner city. + I think we made enormous progress, Mr. Chairman. We were +fortunate in getting an enormously effective person to head our +CDFI Fund. As I mentioned inside to you earlier, we knew who we +wanted. Then the question was, how do we get her? We finally +got the President to call and the President persuaded Kirsten +to join us. She has done a remarkably good job. + I don't think there's any question that we have a +tremendous opportunity in this country, economically, and I +think we're extraordinarily well positioned. I agree with what +you said, that to get there, we have got to continue on the +road of fiscal responsibility and get in balance, but within +that, we have got to make the right choices. + When we meet with the finance ministers of other countries, +it's very interesting, because they talk about the same +problems that we do. One is fiscal responsibility and the other +thing is what Mr. Stokes briefly mentioned, which is they all +have problems and all have groups of people in their countries +who are economically disenfranchised. That has created enormous +social problems and economic problems. They all focus on the +question of how they move those people into the economic +mainstream. + For us, we think basically of three categories or programs. +One I call investment in human capital, Head Start and various +other education programs, which I think is probably the single +most important. Second is public safety. + + capital access and economic activity + + Third is the whole question of capital access and creating +economic activity in the inner cities and other depressed +areas. + While there are many aspects of that program that I think +are very important, in many ways I think the one that is the +most promising over the long term, once it's brought to scale, +is CDFI. Kirsten will tell you about the specifics of some of +the programs that are underway. + But the reception it has received, I think there has been +ten times as many applicants in the first round as we had money +to give out. It gives you a sense of the receptivity for this +program in the private sector and the community generally. + Secondly, the President and, even more, the First Lady, had +a vision of microenterprise and the potential that had for +dealing with people in depressed areas. As you may know, in +many developing countries these microenterprise lending +programs of very small amounts--$500, $1,000, whatever it may +be, to buy a piece of machinery, to buy something that will +enable somebody to become economically self-sufficient--have +been remarkably effective, sort of a ``people's capitalism'', +if you will. + The First Lady particularly has energized our effort in +that respect. Our notion is to provide sources of capital for +these very small loans, with a combination of technical +assistance, so that the people know how to use the capital and +be able to function effectively in the economy. + While little pieces of this are being done around the +administration, the President directed that this be centered in +the CDFI Fund. In our CDFI Fund now, we are making loans that +will promote microenterprise activity, and then also out of +Treasury, through Kirsten, coordinating the microenterprise +activity around the administration. + I think it has the potential--one can never tell what's +going to happen, but I really think the combination of CDFI +generally--that is to say, community development, a financial +institution of one sort or another--plus microenterprise +lending, has the potential of having a really significant +impact in an area where an awful lot of programs have been +tried in the inner cities and so many have been found wanting, +although some are successful and I give them credit for that. + I think we have something here that is very promising. As +you say, Mr. Chairman, we're going to have to allocate scarce +resources very carefully, and it was our view that this is a +program that is very much worth the allocation of those +resources. It is also something that we can judge as we go +along. We're asking for $125 million this year, and our hope +over a five-year period is to scale up over that time to a +billion dollars. You can tell as we go along, you and this +committee, you can watch and see what's happening to see if +this thing is working the way we think it has the opportunity +to work. + So, with that, let me just say I am very pleased to be +here. As Mr. Stokes said, I suspect you haven't had a Treasury +Secretary here before, and I appreciate the opportunity to come +in. The reason I wanted to be here is because we believe very +deeply in this program. + Mr. Lewis. I will ask similar questions of Ms. Moy, but let +me extend a few questions to you, Mr. Secretary, if I may. + I'm not sure whether either of you had the opportunity to +read ``The Price of a Dream'', which is a book that was written +and focused around the Grameen Bank, the Bangladesh experience. +In fact, I gave a copy of that book to each of my children, but +also to Secretary Kemp. Indeed, it tells a very interesting +story. + I was reminded, though, in thinking about the fact that +President Reagan was once heard to say, ``You know, these Latin +countries, they're all different.'' Washington kind of laughed +at that, you know, as though it was obvious, as though we, in +this isolated United States, really do understand that there +are differences between people. And Bangladesh, of course, was +much, much different than our country. + But the impact of that experiment, of essentially +stimulating enterprise, was rather phenomenal. The results have +been rather phenomenal in that country, not as clear as in +other countries. But there are people across the country, and +now the First Lady indeed paying attention to the potential of +that sort of stimulus for enterprise in communities where +credit not normally available. + The experience in Bangladesh, largely because of +enterprising women, the percentages are way, way up there +towards the 90 percentile, maybe above that, with women. The +return rates are very much commercial rates, a reflection in +terms of the percentage of actual loans repaid, but also the +rates of interest are market rates, which is not something our +government normally wants to do in these social programs. +``Market rates? Goodness sakes. We'll have to do something +about that.'' + I would commend, first, the book to you, but we want to be +in the real world here. It is an experiment that has worked +elsewhere. It is one of the reasons I'm willing to look at-- +Last year you asked for $125 million as well, but in the +conference the amount was $50 million. So it's a question of +competition and also being willing to look again. That's kind +of where I'm coming from on this. + I would commend not only that book to you, but also a +measurement of what we have seen in this country already, in +terms of some of these mutual efforts. + + microenterprise activity + + Secretary Rubin. Kirsten, I'm sure, will comment on the +microenterprise activity, but let me give you a view, for +whatever it's worth, Mr. Chairman. + As you say, every country is different and every culture is +different, and you can never tell whether something that works +in one place will work in another. + When I was in New York, before I came to the White House, I +had something in excess of ten years experience with respect to +the inner city issues. Something that caught me rather early +on, it seemed to me it was everybody's problem, not just the +problem of the people who live there. So I have a little bit of +background in it, although I don't profess expertise. + I think it's a very promising idea, if we can combine it +with technical and practical education assistance. That's very +much what we're trying to do. Very often you're dealing with +people--One thing that struck me when I was back in New York, +when I was part of a community organization in central Harlem, +was how many people who really wanted to work and wanted to be +a part of the economy. + Here we can give them the opportunity. Now the question is, +can we also give them the training and the technical assistance +they need to be successful. I think that it's something that is +enormously worth trying, because if it works, it could be +tremendously powerful. + Mr. Lewis. One of the keys of that initial experiment, as I +understand it, was that eventually much of the authority and +responsibility was passed on to small committees at the village +level, and indeed, those committees were very tough on people. +If people didn't make their loans, not only did they not get +loans in the future, but they essentially lost the opportunity. +That became a message. + But we don't have a pattern in history of being that tough +in the government. + Secretary Rubin. Kirsten can tell you--she knows the +specifics. I can only recollect what Kirsten told me. But there +are organizations around the country now that are sort of the +analog, in a way---- + Ms. Moy. The legacy of toughness is very much in our +lending institutions. + Mr. Lewis. We'll be interested in getting that. + Secretary Rubin. Her point is correct--and Kirsten can +address herself to this--that you're starting to see the +analog. I have met with some of these organizations that +Kirsten developed around the country. + Mr. Lewis. I commend you for--the Secretary is, to say the +least, busy, but I commend you for getting him interested +enough to raise it to this level. It's helpful to all of us. + Mr. Stokes, do you have some questions? I'm not sure how +long Secretary Rubin can stay, but I thought maybe---- + Secretary Rubin. I have to leave in about two or three +minutes. + Mr. Lewis. Let's go through that now, then. + + self-sufficiency + + Mr. Stokes. Some of the things I am sure Ms. Moy can +answer, but I know the commitment that the President has for +this particular initiative. I have heard him speak of it often. +As I said in my remarks, I see it tying into some of the other +things that the administration is trying to do in our cities-- +the empowerment zones and neighborhood reinvestment and that +type of thing. + I guess in that sense what we're talking about is an +institution that has a social mission, in the sense that you're +trying to help us bring back our cities, particularly our inner +cities, and you're trying to help some of the disadvantaged be +able to get into the mainstream of life. I think we have to get +away from this concept of handouts and welfare. We have to +enable people to become self-sufficient. This appears to be one +of the means of doing that. + In terms of the $50 million that was granted last year, +have you seen that type of mission coming out of it, Mr. +Secretary? + Secretary Rubin. Well, Kirsten can comment on it with much +greater specificity, but again, I have had an opportunity, +through Kirsten, to meet some of the people and be at some of +these meetings with the people who have been getting this +money. + It's very impressive. What you see is a group of highly +energized people around the country who come to these meetings. +They seem to care enormously about what they're doing, and they +very much share our vision, which is the one you just +mentioned, which is not transfer payments but work. That's +really what this is about. + I have been very impressed by the people I've met. I just +don't remember what the group was that we had that roundtable +of--I have forgotten. I think they were micro-enterprise +organizations from around the country. + It was the one where I was supposed to speak, and I said +I'm not going to speak and I'll just talk with these people, +wherever it was. It was a very impressive---- + Ms. Moy. Oh, yes. It was our advisory board. + Secretary Rubin. Yes, the advisory board. + It was very impressive. These people were remarkably +knowledgeable and cared about what they were doing. They were +committed to the idea of work and not transfer payments. It +gave me a very hopeful feeling that this thing is rooted in the +communities and really has a good potential for working. + Mr. Stokes. Thank you. + Mr. Chairman, I know the Secretary has other engagements, +so I won't pose any further questions to him. I will reserve +them for Ms. Moy. + Mr. Lewis. Mr. Secretary, in appropriations time there are +all kinds of conflicts with committees. Because of the mix of +our agencies, our members have lots of interest here but they +are forced to be elsewhere. + Roger Wicker is a new member of our committee but is a +member who has a great interest in the subject before us, and I +appreciate him being here. I would yield to you. + Mr. Wicker. Thank you very much. I do appreciate you coming +before our subcommittee. I look forward to questioning Ms. Moy +more about the specifics. + Let me just say and, I guess, echo what Mr. Stokes said. +This is the type of program that really interests me. It is for +that reason, maybe for the same reason, that I support the +Appalachian Regional Commission, the Economic Development +Administration, all of those programs that some people +criticize. But I would much rather spend a small amount of +money creating jobs in the private sector than to continue with +writing a check from the government to an individual. I would +much rather that check come from the private sector. So I am +very, very interested in hearing the specifics later on. + As the Chairman said, I'm a new member of this +subcommittee. This is a program that I know very little about. +But to the extent that I can work with the administration to +move people off of the transfer payment into a private sector +job, I am all for that. + You mentioned that you didn't much want to talk about +entitlements this morning. I'll just say that, boy, we need to +talk about entitlements. + Secretary Rubin. I don't disagree with that. I spend so +much of my time talking about it, it's such a relief not to---- + [Laughter.] + + entitlement programs + + Mr. Wicker. If we can somehow find a way to keep those huge +growing entitlement programs from squeezing out the small +amount of discretionary dollars that we do have, that we will +have like another $75 million to create jobs that last. + Secretary Rubin. You're right. The answer to the +discretionary side of the budget, one of the answers is to +certainly get the entitlements under control. I absolutely +agree with that. + If I could make a suggestion, you might find it +interesting, sometime when these people come around, to meet +with some of the people who are the recipients of these grants. +Really, if you're interested in the program, it really gives +you a much better sense of the potential, at least, that exists +here. + Mr. Wicker. Wonderful. + I notice that Mr. Stokes' ears perk up when he hears +``urban'', and when I see the word ``rural'', it catches my +imagination. + Secretary Rubin. We're in favor of both. So I think that +pretty well captures it. + Mr. Stokes. If the gentleman would yield, I think it is +very important for us to consider both rural and urban needs +and concerns simultaneously, not to the exclusion of one over +the other. + + national credit union administration + + Mr. Lewis. Mr. Secretary, I know you have to leave us. But +in just the short time you have with us, the National Credit +Union Administration--and you know there is some controversy +going on now about their community of interest, where they can +seek their membership and so on. That is now before the courts. + Some members are suggesting that we ought to consider +legislation to push that and maybe define what their community +constituency can be, their field of membership. + Secretary Rubin. Credit unions. We have a study on that, I +believe. + Mr. Lewis. I would be interested in input regarding what +your Department would say relative to legislative activity at +this point. While they're in the courts, the tendency is to say +``Oh, no'', especially those with a legal background, there is +a tendency to say ``Oh, no.'' + Secretary Rubin. We would be happy to get back to you on +that, Mr. Chairman. I actually have not kept up with this +probably as well as I should have. But I know we have +recommended a study underway. + I understand the question you're raising. + Mr. Lewis. Yes. The question really involves, you know, if +you're going to compete in the marketplace, do you want to +compete equally, should you maintain your protections, all +those questions. + Secretary Rubin. Yes. I guess you're saying, while it's +pending in the courts, should there be legislation. + Mr. Lewis. That's right. + Secretary Rubin. Let us get back to you on that. + Mr. Lewis. Okay. I appreciate your being here. + Secretary Rubin. Mr. Chairman, Mr. Stokes and Mr. Wicker, +thank you very much. + [The statement of Secretary Rubin follows:] + +[Pages 102 - 105--The official Committee record contains additional material here.] + + + Mr. Lewis. It is our pleasure to welcome one more time Ms. +Kirsten Moy, who is the Director of CDFI. As we have already +indicated, there is a good deal of interest in our subcommittee +regarding the potential of this agency, but you're here not at +a time when almost every budget operates with a style that says +``what did you get last year and how much more can you get next +year.'' Rather, it is perhaps competing to be one of those +agencies that will get some special attention, in contrast to +those who will be reducing the rate of growth, of necessity, if +we're going to meet those targets that all of us have committed +to. + With that, Ms. Moy, your entire statement will be included +in the record, as I have indicated, and if you would proceed +from there, we will have questions. And Mr. Stokes is tough. + + Opening Remarks of Director Moy + + Ms. Moy. I am very gratified by the level of questions that +have arisen already. I think what I will do, since you have the +statement and can read it, I would like to depart from the +formal statement and try to address some of the questions you +may have. + Mr. Lewis. Ofttimes that's very helpful. + Ms. Moy. I assume you will ask me other questions as you +think of them. + First of all, let me remind the subcommittee that we run +two programs, and I will be talking about both of them. One is +the Community Development Financial Institutions Program, where +the bulk of our money goes, and that provides loans, grants and +equity investments and some measure of technical assistance to +these CDFIs, Community Development Financial Institutions, all +around the country. + In the first round of funding--and again, this is in your +materials--let me remind the subcommittee that we made $37.2 +million in awards to Community Development Financial +Institutions, to 32 organizations around the country, and about +$20 million of that amount was in grants. But about $16 million +was in the forms of loans and equity investments upon which we +expect to realize some financial return. + We achieved tremendous diversity in that first round. Our +CDFIs are based in 20 States and the District of Columbia, but +they're actually serving communities in 46 States and the +District, so we got excellent geographic coverage. + About half serve predominantly urban areas, 25 percent +serve predominantly rural areas, and the other 25 percent +actually serve a combination of both. So I believe that means +we might be slightly overrepresented in the rural category +because I think the rural population is approximately 25 +percent. So I think we did well in that category. + We believe in working with other programs. At least 24 of +our CDFIs also serve Empowerment Zones and enterprise +communities, so there the activities are really reinforcing +each other. + In terms of type, you will see we funded everything from +community development banks to community development credit +unions, loan funds, some microlending organizations, one Native +American housing organization, and three community development +venture capital groups. So institution type alone doesn't +determine whether you are a CDFI. It's that you have a primary +mission of community development among other things. + The second program we run, which works in concert with the +CDFI program, is the Bank Enterprise Award Program. That is the +program to which, by statute, we must allocate one-third of our +program monies. Last year, we awarded $13.1 million to 38 banks +and thrifts for doing more, increasing the level of their +lending and investing in distressed communities, and for +supporting CDFIs. So the programs are viewed as working hand in +glove. + We have some good diversity in that program as well. We had +banks ranging in total asset size from $21 million, which is +quite small, to over $320 billion. In the case of the CDFI and +BEA Programs--both--I'm going to be talking about leverage in a +moment, we achieved tremendous leverage on those monies. + One thing we are repeatedly asked is how are our programs +different from those of other Federal agencies. You know, is +this duplicative? Are we doing things that other organizations +would do? I would argue, as the Secretary does, that what we're +really about is not a giveaway program. It's about a program to +incentivize the private sector to do more. All our award +winners are private institutions. The idea is to use a small +amount of public money to leverage much larger amounts of +private money. + We are here to help make the financial services industry +work better, in those distressed communities and low-income +populations, that perhaps traditional financial institutions +have not always been so good in serving. We do this partly by +helping with the creation of new institutions specifically +targeted to serving those communities, and by making +traditional financial institutions work harder and better. + I would say that the hallmarks of our programs are +tremendous leverage, forging linkages with banks and thrifts +and other entities in the financial services industry, and +creating viable, self-sustaining institutions. Our institutions +all have to make it on their own at some point. We're not here +to be providing the money forever. + We're about expanding access to the economic mainstream and +trying to restore healthy market activity in these communities +so that the Federal Government doesn't need to be there +forever. + We're also about catalyzing new activity and jump starting +it, as opposed to subsidizing it on a permanent level, and +we're a lot about promoting performance. That's sort of clear +from the way we did the selection and the way we will continue +to make awards. + I would like to just give a few examples which will +possibly help make it real. In terms of leveraging of private +resources, you may recall that every dollar we give out has to +be matched one-to-one by non-Federal money. That's just for +starters, so we don't even give anybody money unless they bring +another dollar to the table from a non-Federal source. + We did a calculation of the various amounts of fund-raising +that those 32 organizations are doing in the next two to three +years as a result of getting money from us. + Mr. Wicker. Ms. Moy, is that one-to-one in both programs? + Ms. Moy. No, the CDFI program. Actually, we got a lot more +than that in the bank program, in terms of the way the program +works. The two programs work differently. + + leveraging other money + + In the next two to three years, we think that the $37.2 +million that we are awarding will provide three to four times +that amount in terms of leveraging other money. That's in the +short term. + In the long term, which one might define to be ten years or +so, we think that these groups will be able to do lending and +investing of 10 to 20 times the amount of money that we are +awarding them. + Now, these are real numbers, and that's because financial +institutions are all about leverage. I mean, people get a +certain amount of capital and they are able with that capital +base to do a lot more lending and investing. That's the idea. + In a regulated financial institution, for instance, if a +bank has capital of, say, eight to ten percent--we're talking +about leverage there of ten to one or twelve to one. So this is +not unusual in this type of institution. We are actually +getting more than that in some cases because of the particular +way these institutions are working. + One very real example is self-help of North Carolina. It's +a national leader in community development finance. It's +probably one of the oldest CDFIs around. We recently disbursed +a $3 million grant to self-help. Over the next five years, they +and we conservatively estimate that our grant and matching +funds will enable them to provide more than $100 million to +finance affordable housing and small business loans over and +above what they could have done without our assistance. In +fact, they have already closed a $22 million transaction based +on the award that we made to them. + We have a really good story to tell in terms of forging +linkages with the financial services industry. The $13.1 +million that we put out in bank enterprise awards generated +nearly $66 million in equity investments and other financial +support, to Community Development Financial Institutions. In +addition, the program leveraged about $60 million in direct +lending and financial services in some of the Nation's most +distressed neighborhoods. So that's the leverage we think of: +$126 million of activity relative to our $13.1 million in +awards. + As one example, Republic National Bank in New York got a +sizeable award, just over $500,000. But that catalyzed nearly +ten times that amount, $5.2 million, in financial support +they're providing to 20 CDFIs in the greater New York +metropolitan area. In that case, it was actually a 10 to 1 +ratio. + Among the organization supported in New York is a CDFI, the +Non-Profit Facilities Fund, which we are actually making an +award to. That institution serves low-income people by +financing among other things health care facilities, child care +facilities, community service facilities and so forth. To date, +this CDFI has made about $11 million in loans and has attracted +investors from the banking, insurance, foundation, and local +government sectors. Of course, they made a lot of those loans +before they had our money, but they have plans to do a whole +lot more with it. + + self-sustaining institutions + + The third thing that I mentioned that we're very focused on +creating viable, self-sustaining institutions. This is +critically important. These institutions have to be able to +operate in the private marketplace while serving these very +needy communities. + The Delaware Valley Community Reinvestment Fund, which +serves some of the most distressed communities of Philadelphia +and Chester, PA and Camden, NJ, has a very strong track record +in terms of financing affordable housing and assisting small +businesses. Over time, they have attracted 700 investors from +the private and not-for-profit public sectors. Now, some of +these are very small investors; some are individual investors +and some are religious organizations. But still, it's 700 +investors. And their asset base has grown 25 percent within the +past year, partly as a result of our award. We're providing a +$2 million grant, which represents a 10 percent increase in +their asset base. With that, they should be able to expand +their lending and investment activities many times over in +those communities. + + rural areas + + We talked about rural areas earlier. Expanding access to +the economic mainstream is especially challenging in rural +areas. Appalbanc is a multi-faceted community development +financial institution that serves 85 really distressed +communities in West Virginia, Kentucky, Tennessee and Virginia. +They are focused right now on a strategy to promote housing +development and home ownership in very distressed rural areas. +This, of course, will expand access to the economic mainstream +by providing low income people, that otherwise could not afford +a home, with a means of owning their own homes. To date +(they're a longstanding CDFI). They have actually developed or +rehabed more than 20,000 homes, so we know they can do this. +The $1.33 million we are providing in assistance will greatly +expand their ability to continue this activity in a very needy +region. + Congressman, I know you're familiar with ShoreBridge +Capital in Cleveland, and---- + Mr. Stokes. They were in to see me yesterday, yes. + + shorebridge strategy + + Ms. Moy. Charlie Rial happened to be in Washington. + But what they're a lot about is restoring healthy market +activity by forging linkages between labor force development +initiatives and actual business development and expansion. +Sometimes, unfortunately, even when there's new economic +activity in a community, the jobs don't necessarily go to the +people who need them most. That takes a lot of extra work, +commitment and planning. That is the ShoreBridge strategy. You +probably know far more about them than I do. But we're +providing them with an investment of $1.5 million, which will +be used, along with capital from many other private investors, +to retain and expand manufacturing companies that employ low- +income residents of the Cleveland Supplemental Empowerment +Zone. + + santa cruz community credit union + + Finally, let me mention in terms of jump starting new +activity, we are providing a $1 million grant to the Santa Cruz +Community Credit Union, which provides access to credit for +small and start-up businesses and basic financial services to +low-income residents in Santa Cruz, CA. Our $1 million grant is +actually going to be used to expand the credit union's +operations to enable them to open a new branch in Watsonville, +CA, which was devastated by an earthquake some years ago. + They don't yet have our money. They probably will in the +next couple of weeks. But they have already raised $2.5 million +of additional deposits for the credit union based on the +proposed $1 million award. + Mr. Wicker. What kind of businesses do they lend to? + Ms. Moy. They're an interesting credit union. They provide +financial services, as all credit unions do, but they are +primarily small business lenders. They have a sensational track +record in lending to small business, which is not something +that actually many credit unions do. In fact, several of their +companies have actually gone public (to Chairman Lewis) I know +you're familiar with them. It's an incredible story. They're at +an asset size of $20 million, one of the largest community +development credit unions around. + These are examples of the sort of initiatives that the Fund +can support. + + performance agreements + + Let me conclude by mentioning something that I think we all +care about dearly, which is performance. When people come to +apply for your money, they always tell you a lot of stories +about all the wonderful things they're going to do. And I'm in +that same position with you here right now. + I think what is very important is that, over time, we +demonstrate there actually is performance. The Fund's statute +requires that we execute an assistance agreement, a formal +agreement with each award recipient, that details performance +goals and provides sanctions to the Fund if the organizations +do not perform. + We are in the process right now of actually negotiating +performance agreements with all 32 organizations. Not quite, +but almost half of these organizations have now largely +developed their performance goals, have raised their matching +money, and are in position to close, so that we will actually +have monies disbursed to them in the next four to five weeks. + The other half are still working on it. It is taking some +time because, frankly, this is a new experience for many of +them. Aside from the fact that this is the first time many of +them are receiving Federal money, very few funders have ever +asked them about what they plan to do with the money and for +goals at the level of detail that we are. This is taking a lot +of time. We think it's absolutely critical that we do it. + It is important to the Fund that, over the long term, these +organizations actually show the community development impact +that they propose, and that we would like to see, based on the +use of scarce Federal dollars. We are also at the present time +putting in place systems and procedures to make sure that we +can effectively monitor and evaluate all these awards going +forward. + I would be happy to answer any questions that you have. + [The information follows:] + +[Pages 112 - 120--The official Committee record contains additional material here.] + + + Mr. Lewis. Thank you very much, Ms. Moy. + Before we start the questioning, it was refreshing to have +one speak with both enthusiasm and knowledge from off the top. +In the meantime, some of us--I'm an exception--some of us learn +to read in high school and so you're recognizing that is a +helpful item. + It is, as you suggest, one thing to leverage dollars, and +it's another thing to actually measure the results, to insist +upon goals and measure the results. Some have suggested that +you get very little for that which you cannot measure. That +emphasis is very important, at least to me. + Ms. Moy. It is critical. + + one-to-one ratio + + Mr. Lewis. The one-to-one ratio that you mentioned of +dollars, beyond five dollars, those are dollars that come from +other government programs, like State and local government, +and/or the private sector? + Ms. Moy. They come, I think, most largely from the private +sector, but local government is also a contributor in some +cases. + Actually, certain States have started CDFI programs--though +not many. Delaware Valley, I believe, received a sizeable grant +from the State of New Jersey, Governor Whitman's office, as +matching money. Actually, through the Bank Enterprise Program, +it seems that one of the larger and most frequent sources of +match are the banks. There are wonderful partnerships between +the CDFIs and the banks. + + public housing programs + + Mr. Lewis. One of the responsibilities of this subcommittee +involves public housing programs. Frankly, I have learned much +more about those programs since taking on this responsibility +than I learned before. An area that is of great concern to me +is what appears to be a growing body of information that would +suggest that there's a factual foundation for suggesting that +in many an urban center in America we have been delivering +money for many, many a year, and because we have failed to very +seriously measure results, an awful lot of that money doesn't +lead to results. + A recent trip to New Orleans is perhaps an extreme +illustration of that. + I won't dwell upon the negative, for we've been sending +$50-$70 million a year to that local authority for some time +now, and when you look at the condition in which most of those +we purport to want to serve are asked to live, you just have to +shake your head. It certainly shakes my faith in government's +ability to follow through on the results side. + There were exceptions to that experience. On both sides of +the main drag, the main street, the one that all the tourists +visit--I think it's St. Charles Street in New Orleans, if I'm +remembering right--within two blocks there are projects that +involve largely the work of neighborhood reinvestment, which is +not a housing program but, rather, it provides housing +assistance in a fashion that seems to work. It involves a +combination of Federal money investment, banks making +investments locally, a partnership of public/private and +otherwise, where there actually are products being developed +that provide subsidized housing that is in direct contrast to +places like Desire Homes. Habitat for Humanity is a story +that's worth looking at. + It's strange, isn't it, that we've been spending $50-$70 +million there, and yet this relatively new idea outside of +housing seems to be having an impact. + Above and beyond that, there's a CAP program that is +attempting to put together an effective coalition between +Xavier College, New Orleans, as well as Tulane. Within that, +there was a session, a presentation, in which they were +discussing a program that is designed to go out into the +communities that surround the projects, find people of +enterprise, and see if they are willing to make the kind of +commitments to goals, et cetera, et cetera, the kind of thing +that you were discussing. + We haven't measured that yet, but at least there is a great +spark of interest in creating jobs within the community that +involves the projects. The solution to these community problems +involves education, jobs, and living conditions, housing that +is livable. There are at least some elements there that are +encouraging to me. + But the vast reflection is very, very discouraging. The +Nation's capital reflects much of the same. + Let me ask a few specific questions. We have a number of +questions we would ask you to respond to for the record as +well, and then I will turn to Mr. Stokes. + + cdfi fund staffing plan + + Last July, your office provided the committee with a +staffing plan for CDFI. Out of 33 positions in the office, two +positions are designated for portfolio/program monitors within +the Office of Policy and Programs. + Will these two individuals be responsible for ensuring all +aspects of the programs, that all of them are executed +according to plan? + Ms. Moy. I'm glad you asked that question, because we're in +the process of revising our staffing plan. + I made, I hope not an overly facetious, remark last year +that it was my first job in the Federal Government and +everything seemed to take more time and people than it did in +the private sector. We need far more than two people to do +this. In fact, we brought in Ernst & Young, a reputable +accounting firm, early on to help us, to advise us on +appropriate ways to set up our systems and procedures, +especially for the monitoring function. We are going to be +hiring substantially more than two people, and at higher +levels. + I don't need to bore you with it, and we can certainly +provide you with a revised staffing plan. But we will have a +high-level grants manager. There will be a comptroller and an +accountant that will be working on all these issues. + But yes, those people will be there to ensure that our +loans and grants are in compliance, that if there are loans and +investments, people are repaying the loans. But we're +evaluating and monitoring not only the financial impact, but +the programmatic impact, the program side. Did they, indeed, +meet their performance requirement, their performance goals? I +think that's very important. We're getting quarterly reports on +a number of financial and other issues and a full annual report +from these folks about what they have actually accomplished. + + default rates and performance goals + + Mr. Lewis. Can you give us an indication of what you see-- +you have been doing this measuring and CDFI has been making +these grants and there are preliminary indications. What's +happening out there in terms of default rates and other thing, +performance goals? + Ms. Moy. First of all, we're still in the process of +disbursing money now, and so---- + Mr. Lewis. I understand. When did you make your first +disbursement? + Ms. Moy. When did self-help close, do you recall? Okay, the +24th of February. + Mr. Lewis. The first disbursement? + Ms. Moy. Well, in Bank Enterprise, three-quarters of the +money is out. On the CDFI program, the first one was on the +24th. We have---- + Mr. Lewis. What I'm really asking is in the early stages of +this. Maybe these are questions for next year and the year +after. + Ms. Moy. What we can tell you is that, in selecting the +award winners, we took a detailed look at the defaults and +delinquencies. Many people actually said we were too tough. But +I would venture to say that the performance record of those +that received funding on the first round are excellent and they +would compare favorably with any mainstream financial +institutions out there. + Santa Cruz, for instance, has I think a loss rate less than +one percent on small business loans, maybe less than half a +percent. It's phenomenal, given the people that they're lending +to. + The industry, in the area of housing, it is less than half +a percent. I mean, there were organizations that have actually +gotten Federal money, who came in with substantially higher +default rates, they were unbelievable, well over 10 or 20 +percent. We just didn't feel, given what they were doing, that +that was acceptable. We expect such good performance going +forward. + There is no way that our money can continue to work in +these organizations if there is such a level of losses that the +money dissipates. + Mr. Lewis. That's correct. + There is a presumption, of course, in the standard +financial institution circuit, that unless there is significant +equity, there is bound to be a pattern of default and an +irresponsible use that is much higher than the traditional. + What you're suggesting in many ways is that maybe that +original premise needs to be reexamined and it may be full of +holes for---- + + repayment capacity + + Ms. Moy. I think it's true in certain cases. I think it's +modified in others. Bankers used to talk about the importance +of character and capacity in repayment. I think what some of +our CDFIs do is pick the right people to lend to, because they +know the communities imtimately. + You also never structure a loan for someone that they can't +repay. You know, some of these loans may bear lower interest +rates, but they represent realistic repayment schedules. + Mr. Lewis. You indicated you need more than two. Will other +organizations, such as the Department of Treasury, their IG, be +called upon to help monitor the program execution? + Ms. Moy. Actually, the IG has been assisting us. I sought +from the beginning to make sure we were--This is a new program +within Treasury. Treasury doesn't run many programs and it is +important to be in sync with the IG. They have actually been +providing us with technical assistance since we started, with +recommendations regarding our award selection and award +monitoring process, and they have done two reports for us. So +we're working very closely with them. It has actually been a +very rewarding experience. + Mr. Lewis. I understand the Treasury Inspector General, in +May of 1996, issued a report outlining CDFI award monitoring +procedures. Included was a suggestion for quarterly status +reports which are to be thoroughly reviewed for accuracy and +completeness. + Do you plan to have these people who will be working within +your office to---- + Ms. Moy. Absolutely, absolutely. They will be looking at +the financials and the programmatic performance, absolutely. + + training initiative + + Mr. Lewis. Ms. Moy, in your statement there is mention of +your intention to launch an important training initiative to +provide the full range of training and technical assistance to +CDFI institutions, those to whom you provide grants. + What areas of training deficiency have been identified and +were they identified through detailed surveys, or are they +based upon, I suppose, anecdotal information? + Ms. Moy. Well, actually, one of our best sources of +information was the 268 applications. We have a tremendous +reservoir of information. The training and technical assistance +needs were very clear upon review of those 268 applications. + We have all kinds of CDFIs, from start-up organizations to +groups that are growing rapidly, sort of in midstream, to +seasoned, 20 year old organizations. They have very different +technical assistance needs. Some of the young ones just need +help about how do I start up, how do I put together a good +board, how do I start raising money, how do I organize, how do +I underwrite loans? + We have organizations that are rapidly expanding that need +to get much more sophisticated about the type of lending they +do. They may have some simple bookkeeping or simple computer +systems in terms of monitoring their loans. They now need full- +fledged portfolio monitoring systems. That's a totally +different type of technical assistance. + Mr. Lewis. I have to go make a phone call. Mr. Stokes, I +will yield the time to you, and then Mr. Wicker. + + performance agreements + + Mr. Stokes. Thank you, Mr. Chairman. + Ms. Moy, let me start with a question about your +performance agreements that you require to be signed. Tell us +what sort of things you require to be put into that performance +agreement. + Ms. Moy. Let me divide that into two pieces. There is what +we call the boilerplate. It's a standard agreement and has a +lot of the usual Federal compliance and other requirements in +it, the whole body of Federal law that applies to grants, which +we have had to adapt for the variety of institutions that we're +funding. Some of them are regulated and some are unregulated. +So we had to do seven versions of these boilerplates. + But the most interesting part, I think, are the performance +goals themselves. So, depending upon what type of institution +they are, they look very different. For instance, for a +community development credit union--and Faith community was one +of our winners--it may have to do with expanding membership so +they can serve more individuals. It may have to do with +providing additional services. Many credit unions, for example, +haven't been able to offer checking to their individuals, and +people have had to go to local pawn shops or other places to +cash checks. + In an institution that is primarily, for instance, a +housing lender, the goals have to do with how many housing +loans you want to make, are they going to expand from single +family to multifamily, one way or another, how many units are +they going to be creating over time, which income level of +population are they going to be serving? + For a small business lender, again, it's different. It's +perhaps how many businesses are you going to help start out; +what is the volume of small business loans you're going to be +putting out there. How long are some of those businesses going +to be in operation and what type of job potential do they have +over time. So it varies from entity to entity. + + matching fund + + Mr. Stokes. Let's talk about the matching fund situation a +little bit. What do you require in terms of the amount of +commitments or cash in hand with reference to an application +for a grant? + Ms. Moy. Well, when they come in, they don't actually have +to have matching money in hand, but they have to have fairly +good prospects for getting money. You know, there is some ``pie +in the sky'' about raising money, but we would like to see, +either the money in hand or a credible plan for fundraising +from some realistic sources. + For instance, in the first round, most of the people that +came in, while not having money in hand, had submitted +applications to leading foundations, for instance, had already +gotten indications that they were likely to be funded. + Mr. Stokes. What's the general source of their funding, the +matching funds? + Ms. Moy. It's actually very interesting. In the first +round, there was some major funding from a variety of +foundations, like the Ford Foundation, for instance, the +MacArthur Foundation and so forth. Much of the money is from +banks, because the Bank Enterprise Award Program is clearly +incentivizing that activity. + There is matching from religious organizations. Many of the +Catholic religious orders, some of the Protestant +organizations, are putting money into this. There is some +matching from individuals. + Actually, the sector we haven't really been able to tap +much is the corporate sector. There have been a few instances +of corporate donations from community to community, but we have +not really been able to fully access that community. Actually, +among the proposals in the President's budget is actually a +proposal for tax credits to incentivize equity investments in +CDFIs, something that would apply largely to corporations. + Mr. Stokes. In your first round of grants, I'm assuming +that you received a larger number of applications than you did +in terms of the grants. + Ms. Moy. Yes. + Mr. Stokes. What percentage of your applications were you +able to fund? + Ms. Moy. We funded--We had 268 applications asking for over +$300 million. We initially, if you remember, had only $31 +million available. We were able to put in a little more money +later on and were funding $37.2 million. + We were funding about one in ten, a little over one in ten, +when we started. We were way oversubscribed. Then we, in +addition, had to cut people back about 40 percent on the +funding, because there just wasn't enough money. + Mr. Stokes. As I understand it, you are now in the process +of actually disbursing the funds? + Ms. Moy. Yes, on both programs. That's correct. + For BEA, as I mentioned, about three-quarters of the money +is out, based on what the banks have already accomplished, and +for CDFI, in the last few weeks we have closed three +transactions. We have another 29 to go. + Mr. Stokes. Obviously, between July and March of this year, +you've had a considerable lag time, right? + Ms. Moy. Yes, that's correct. + + disbursing funds + + Mr. Stokes. Tell us why it has taken so long to get the +funding out. + Ms. Moy. Part of it speaks to the need to set up systems +and procedures to monitor the money. Awarding is one thing, but +once you put money out, it is a totally different story. Some +of that has been spent in building the legal, financial and +administrative infrastructure that we need. + The problem with crafting these assistance agreements has +also taken some period of time. I think only two or three of +our organizations have ever received Federal money. I have to +tell you, a number of them were in shock, when they first got +our legal documents. There is a palpable difference between +those who have previously seen Federal money, in terms of being +familiar with the sort of issues raised, and those who have +not. I think it will take some time to do some education. + In articulating the performance goals, that is not +something that an organization does overnight. It is frequently +done in consultation with the board, who may have to pass on +it. So that has taken some time. + But I think we're in a position now where we have got a lot +of the infrastructure in place, in terms of the infrastructure +internally to monitor these, and we have basically all the +boilerplate, if you will, all the model legal documents we need +for all these varieties of institutions. I think we're in +position now to close these things as organizations are ready +to--about half of the organizations are ready to, and we think +over the next four or five weeks, we should close a sizeable +number of them. + + Staffing + + Mr. Stokes. Let me pursue a question posed to you by the +Chairman relative to staff. I'm not quite sure I understood +your answer. + Ultimately, how much staffing do you plan to have? + Ms. Moy. At the $125 million level, we were talking about a +staff of approximately 35. When I came last year, I think I had +seven or eight people on staff, and a large number of +contractors. We now have 13 people on staff, and almost an +equal number of contractors. They do things that come up from +time to time, for instance, where our programs are cyclical, +when we go out for a round and start taking applications, we +need to bring extra contractors on board. We don't need them +all year; we need them part of the time. So we have, for +instance, two or three people that are helping us with the Bank +Enterprise Awards Program, closing out the first round. + We have someone who helps us with the microenterprise +initiative. Also, since Ernst & Young are helping us with our +systems and procedures, they are helping us with a revised +staffing plan to handle the administrative monitoring side. +Right now we have two or three slots that we have filled with +contract employees, just to see whether what they're proposing +works out or not before we make a commitment to hire these +people on a permanent basis. + Mr. Stokes. Do I have time for one further question, Mr. +Chairman? + Mr. Lewis. Certainly. + + administrative costs + + Mr. Stokes. With an agency of this sort, there is always +the concern about the money getting to the recipients, the +people for whom the program was designated. + How much of your budget do you anticipate, or what +percentage will be devoted to administrative costs? + Ms. Moy. Well, we have an administrative cap of $5.5 +million. In the last year, we spent, out of $50 million, about +$2.7 or $2.8 million for administration. + Mr. Stokes. You're under the cap. + Ms. Moy. Yes, we're under the cap. + We are proposing in the President's budget that if we get +the $125 million, there will be slightly over $5 million for +administrative, and the rest of it is $40 million for the Bank +Enterprise Awards Program, which is what is required by +statute, and $80 million, the bulk of it, for the CDFI program. + Mr. Stokes. Thank you very much, Ms. Moy. + Thank you, Mr. Chairman. + Mr. Lewis. Thank you, Mr. Stokes. + Mr. Wicker. + + eligibility + + Mr. Wicker. Thank you, Mr. Chairman. + Ms. Moy, let me just ask about eligibility. In the summary +justification, the language mentions distressed urban and rural +communities. How do you determine who is even eligible to apply +in the first place? + Ms. Moy. The CDFIs can serve either these distressed +communities, or a targeted population, like a low income +population. I just wanted to mention that we do have CDFIs +serving low income populations, not necessarily a particular +distressed community. + If you go through our regs or statute, you will see that +there are several criteria on which a CDFI can establish its +basis for working in a distressed community. They parallel some +of the CDBG criteria, but there is not just one criteria. For +instance, poverty at a 20 percent level, or higher. For rural +areas, a certain level of out-migration that has occurred over +a period of time. Unemployment at least one and one-half times +the national average. But there are several indicators, because +we know the communities are all different. If you have only one +criteria, it may be that you truly have a distressed area that +doesn't happen to meet that particular criteria. + Mr. Wicker. You've got two types of funding, one for the +CDFIs, and then this Bank Enterprise. Those are traditional---- + Ms. Moy. Those are traditional banks, correct. + Mr. Wicker. Do you have a pot of money for one type of +funding and another for the other, or do you just---- + Ms. Moy. There are two pots. By statute, we are required to +put one-third of our program moneys in Bank Enterprise. + + housing + + Mr. Wicker. And then I noticed that a lot of the specific +examples that you gave--and I'm glad you gave specific +examples--I notice a lot of them dealt with housing. + How much of the $50 million from last year went to +affordable housing? Can you quantify that? + Ms. Moy. I can't tell you exactly, but let me try the +question one other way, and I can also provide you with backup. + Of the $37 million that went to the CDFIs, the 32 +organizations, I would say the activity among those +organizations was probably split fairly evenly between housing +and small business lending and other forms of economic +development. + We funded four community development banks. They all do +both housing and economic development, small business. The +community credit unions usually do a mixture of both. Among the +loan funds, the unregulated institutions, they are fairly +evenly split between the two. + I don't know that I will be able to tell you in dollar +amounts. I can try. But I can tell you that, as an amount of +activity, it is a fairly even break between the two. + Mr. Wicker. Then within the housing area, how much is +single family and how much is multifamily? + Ms. Moy. It is much more multifamily. + Now, rural areas are a little different. I would say much +of our single family activity is probably in rural communities. +I think it's whatever is appropriate for that community. In the +case of self-help, the $22 million transaction that just closed +was all for the purchase of nonconforming, single family +mortgages for low income individuals. + If you want more, we can certainly go back and I'll see +what I can pull out from the examples. + + multifamily housing + + Ms. Wicker. In multifamily, who is going to own that? + Ms. Moy. The multifamily ownership, some of them are +private developers, private for-profit developers. Many of them +represent---- + Mr. Wicker. They would then rent the---- + Ms. Moy. The predominant part are affordable, so they're +low income, or in many cases, mixed income. There is mixed +income housing in urban areas. + But the bulk of the projects are affordable housing +projects. But there is some attempt, in many distressed urban +communities---- + Mr. Wicker. Some of which is rental? + Ms. Moy. The multifamily is all rental, it's all rental, +correct. + There are attempts in urban areas to not create ghettos, +and therefore, mixed income housing is promoted in many of +these cases. + + small businesses + + Mr. Wicker. Then I would be curious if you could just give +me some examples of the types of small businesses. + Ms. Moy. Oh, they're all over the place. They range from +home-based businesses in some cases, to--we probably don't have +as much manufacturing, but some small retail and service +businesses, for example, delivery businesses. I can think of +one organization that has financed a desktop publishing +business, another one that financed a computer-related +business. It's virtually every type of small business. + I just visited some folks in Chicago. There is a woman +making jewelry out of her house. In California, the Santa Cruz +Community Credit Union has funded many agriculturally-related +businesses. The Cascadia Revolving Fund in the Northwest +finances wood products-related businesses among other types of +businesses. + The businesses reflect the local economy. All I can tell +you is they are basically very small businesses, by and large, +and sometimes they grow. + Mr. Wicker. Very small. + Ms. Moy. Yes. And when they grow, they often graduate to +get regular bank financing, which is part of what it's all +about. + Mr. Wicker. But you said in a couple of instances these +types of businesses have gone public? Did I hear you say that? + Ms. Moy. Santa Cruz is a phenomenon. They are so good at +doing this. The Chairman is well acquainted with one of these +institutions. I would not say that's a common thing that +happens. It's very rare anywhere. But in the case of Santa +Cruz, I think they have financed at least one business that has +gone public over time. And that was an organization that +couldn't get financing from anywhere else originally. But I +would not say that's a common thing. + I believe Kentucky Highlands, which has been doing venture +capital, has also had some companies go public. + + disbursing loans and grants + + Mr. Wicker. It seems that last year your awards were mostly +grants rather than loans; is that correct? + Ms. Moy. $20 million out of the $37 million was for grants. + Mr. Wicker. How do you make that decision? + Ms. Moy. Aside from what's appropriate for an institution, +when people come to us with their matching money, what we give +them and what they bring us has to be comparable in form and +value. So if they raise grant money, we are able to give them +grant money. If they raise loan money, all we can give them is +actual loan money. That's in our statute. + So I guess Congress, in its wisdom, wanted to be sure that +this was something that other investors felt was worthwhile +investing in, in the same way, before they put Federal dollars +out. + Mr. Wicker. I would appreciate it if you could--Is this +your second year? You were created in 1994, so that's two years +of history? + Ms. Moy. No, we didn't go operational until October of '95, +the rescissions bill. + Mr. Wicker. If your staff could provide me with a list of +the awardees, I would very much appreciate it. + Ms. Moy. There actually is something in the--Let me make +sure you have this. + Mr. Lewis. I think we have some of that material, but we'll +make sure it's in the record. + Ms. Moy. Okay, awardees and the profiles. + Mr. Wicker. Right. That would be most helpful. + [The information follows:] + +[Pages 131 - 153--The official Committee record contains additional material here.] + + + Mr. Wicker. I thank you, Mr. Chairman. + Mr. Lewis. Thank you very much, Mr. Wicker. + Ms. Moy, we have a number of questions for the record. We +have covered a number of them, but the microenterprise +questions that I had, I want to get more specific for the +record relative to the way those local panels may be operating +and the kind of review authority they have and so forth. + I would once again commend that book to you that I +mentioned earlier. + Ms. Moy. Is this the David Bornstein book? + Mr. Lewis. That's right. + Ms. Moy. You know, he called us. + + application review + + Mr. Lewis. It's very, very interesting, in terms of the +work that you're about, and your mentioning the Santa Cruz +experience is something I am very much aware of. But how you +select the participants, establish the goals, measure the +results, is awfully, awfully important. + But one more time, as Mr. Wicker is suggesting, we have an +illustration of an avenue of funding flows that may very well +produce results that are measurable in housing, when over here +in another category we have 150 accounts that are housing +accounts to which we appropriate money, and an awful lot of +them have not ever been reviewed, the results are not required, +and we just send money. If you're worried about poor people, it +just seems to me there's a disconnect there that's +unacceptable. + The first round of applicants included 268 applicants for +the CDFI program, and 50 applicants for the bank enterprise +award program. Awards were made to 32 CDFIs and 38 to the BEAs. + Were all of the applicants qualified, or did you review +results in a number of applications being rejected for +technical or substantive reasons? + Ms. Moy. Of the 268? + Mr. Lewis. Yes. + Ms. Moy. Let me see. Some of those, almost 30 of those 268 +applicants, were determined early on to have failed certain +completeness tests on their applications. They didn't submit a +full application, something like that. + We reviewed the remaining close to 240 applications, going +into great detail. It was a very competitive process because we +were about 10 to 1, so the bar was set very high. But I would +say there were organizations that were not nearly competitive, +that had serious deficiencies in their applications. Part of it +may have been the result of the organizations applying for the +first time for this program, which requires a full business +plan, which is very unusual for the Federal Government. And +some of these simply weren't ready. Perhaps this is not a +program for them at this time. + We had other applicants, though, who I think we could have +funded had we more money, and some that were very close. We +debriefed virtually every applicant. Anyone that wanted a +debriefing got a debriefing from us. Between that and certain +amounts of technical assistance, many of them will be there. So +I would say the applications were all the way along the +spectrum. + Mr. Lewis. Ms. Moy, in very difficult times, as we are +trying to measure our own results, I am forced to talk about my +staff around here being very, very tough people with scalpels, +but with bleeding hearts. That's difficult for all of us. + Nonetheless, if we're going to even consider expanding +funding for existing programs, we have to look at results. This +is the first hearing in the process that takes you through the +other body, and come back to conference, et cetera. As much +acceleration that you can establish as it relates to a +demonstration of real results, that is clear-eyed, that isn't a +``wish list''--you know, the illustration that you and I have +discussed that relates to Santa Cruz, CA was pre-CDFI, really-- +-- + Ms. Moy. Yes, that's right. + Mr. Lewis [continuing]. But that credit union was showing +some imagination and there are results out there that we need +to be able to measure that justify. + Frankly, I am not nearly so inclined in a direction of +grants as I am inclined in the direction of loans that involve +the marketplace, that involve commitment. If you read ``The +Price of a Dream'', one of the things about those women who +received those loans is they placed the loan repayment above +feeding their family almost. Grants don't really reflect +often--I'm not sure; I'm open to that. But, nonetheless---- + Ms. Moy. Perhaps we could discuss it. + Mr. Lewis. That's correct. + But, nonetheless, there are sparks here that are of +interest to us, and certainly your own leadership and +experience is helpful. One of the things that is very helpful +is that you're small. + Ms. Moy. I agree. + Mr. Lewis. I'm not sure if Mr. Stokes has additional +questions, but we're going to have to move on. + Ms. Moy. I thank you for the committee's time. + Mr. Lewis. I appreciate your time very much. From there, +both Lou and I have conflicting meetings that are waiting down +the hall for us. + Mr. Stokes will have some additional questions for the +record, and others will as well. + As you can tell, we are interested in a dialogue here that +will take us through the conference process. So it's one step +at a time. + Ms. Moy. I am very grateful for the time. + Mr. Lewis. We appreciate your being here, Ms. Moy. It was +nice to be with you. + For now the meeting is adjourned until 11:00 o'clock. + +[Pages 156 - 175--The official Committee record contains additional material here.] + + + Wednesday, March 12, 1997. + + NATIONAL CREDIT UNION ADMINISTRATION + + WITNESSES + +NORMAN E. D'AMOURS, CHAIRMAN +HERBERT S. YOLLES, PRESIDENT, CLF +ROBERT M. FENNER, GENERAL COUNSEL + + Introductory Remarks + + Mr. Lewis. The meeting will come to order. + This morning it is my pleasure to welcome our friend and +former colleague, Norman D'Amours, Chairman of the National +Credit Administration. + I am going to take an aside, Mr. D'Amours, to let my +colleagues know that in the audience today is a long-term +friend of mine from beautiful downtown San Bernardino County, +Redlands, California, and surrounds, who is a part of the +Arrowhead Credit Union, Mr. Maurice Calderon. Maurice is +accompanied by Chris Kerecman, who is with the California +Credit Union League. Welcome, gentlemen. It is a pleasure to +have someone from home here. It is just maybe once or twice in +a whole generation we actually have constituents in the +audience here. + Mr. D'Amours, the budget request for the National Credit +Union Administration consists of only a limitation on new loans +to $6 million and a limit on administrative expenses of +$203,000. The amount of new loan authority requested is the +same as provided in fiscal year 1997. The limit on +administrative expenses is a reduction of $347,000 from the +1997 level of $560,000. + As you know, per usual, Mr. D'Amours, we will be including +your entire statement in the record, so you can summarize it if +you wish, proceed as you wish. But preceding that, I will call +upon my colleague, Mr. Stokes. + Mr. Stokes. Mr. Chairman, I don't have any opening +statement as such. I would take this opportunity to welcome +once again back before our subcommittee our former colleague, a +distinguished member of this body, Mr. Norm D'Amours. It is +always a pleasure, Norm, to have you appear here, and I look +forward to your testimony this morning. + Thank you, Mr. Chairman. + Mr. Lewis. Thank you, Mr. Stokes. + Mr. D'Amours, I must mention for you and your associates, +early on in the appropriations process, there were major +conflicts and meetings, and while there are a number of +colleagues who wanted to be here not only just to say hello but +to provide questions, they are in other meetings, and so they +may be submitting questions for the record, and I would +appreciate your responding. + Mr. D'Amours. Of course. + + Opening Remarks + + Mr. Lewis. In the meantime, as you proceed with your own +comments, if you would like to introduce your colleagues for +the record, that would be appreciated. + Mr. D'Amours. I will, Mr. Chairman. Thank you very much. + Thanks for this opportunity to present our request for +funding limits on the NCUA Central Liquidity Facility, the CLF. +Appearing with me today are Herb Yolles, who is the president +of the Central Liquidity Facility, seated to my right, and +Robert Fenner, the Agency General Counsel. + I am going to skip and give a very brief statement. You +have mentioned in your opening many of the points I was going +to make. I will not reiterate--or I will not iterate, more +properly. + In our estimation, Mr. Chairman, the $600 million loan +limit is adequate to address unexpected liquidity needs for +credit unions. The request is less than 3.55 percent of the +limit set by statute, which is 12 times paid-in and on-call +capital, or approximately $17 billion. The borrowing authority +is not used to build up loan volumes at credit unions because +the statute requires that proceeds from the CLF cannot be used +to expand credit union loan portfolios. Rather, the funds are +advanced almost exclusively to support liquidity needs of +natural person credit unions. + Over the past years, there has been a wide variance in the +fluctuation of outstanding CLF loan balances. The relatively +low utilization of our total authority can be viewed as a +positive sign of credit unions' present financial condition. By +the end of 1996, all loans were repaid, and no direct loans +were outstanding. However, because of a liquidity shortage +involving one of the corporate credit unions, the CLF did +become an active liquidity lender from December 1994 through +about February 1995. In that time, the CLF made 601 loans +totaling $389 million; the majority, 509 of those, were +overnight loans. + So, as intended, as Congress intended, the CLF acted +successfully to provide liquidity and maintain financial +stability during a temporary liquidity shortage. Mr. Chairman, +we respectfully--my notes here say ``respectively.'' But we +respectfully request that you support our authorization request +in order to continue the NCUA's and the CLF's ability to +respond rapidly to such adverse liquidity situations. + In closing, I would like to thank you, Mr. Chairman, and +this subcommittee for having included $1 million into the +community development revolving loan program last year. And I +want to assure you that we made very good use of it. + [The information follows:] + +[Pages 179 - 188--The official Committee record contains additional material here.] + + + Field of Membership + + Mr. Lewis. Mr. D'Amours, I have a number of questions that +we have prepared. Not all of those I will go through, but I +will provide them for you to respond for the record for those +that we do not get to. + Mr. D'Amours. Yes. + Mr. Lewis. I wanted to just shift gears away from my +original intent here. There is a good deal of discussion around +the House relative to the court case that has been moving to +the Supreme Court that involves credit unions and what makes up +their membership base. The Court is on the verge of at least +consideration and some decision. + It has been suggested around the House that there may very +well be legislation introduced soon. In journals available to +us, we have an indication that at least within the committee +there is great hesitancy about introducing legislation. +Nonetheless, there is a great deal of interest about that. It +is the whole separate question. + I am sure you must be somewhat familiar with it. Can you +bring us up to do on what you do know, what your rumor mill is +telling you about those prospects, and give us some reaction? + Mr. D'Amours. Well, your guess is as good as mine, Mr. +Chairman. In fact, your guess is better than mine, being an +active member of the body, and Mr. Stokes and other members of +the committee. But it would appear that legislation is going to +be introduced, and I would hope that it was introduced and I +would hope that the Congress would begin to act to hold +hearings, at least to hold hearings on that legislation. + The Court is likely to hear arguments on this case in +October and to reach a judgment sometime next year, probably in +the earlier part of the year. The fact that the Court took this +case under certiorari indicates at least some questions in some +people's minds about the validity of the judgment of the +Circuit Court of Appeals of D.C. as to the NCUA's actions +interpreting common bond. + The problem would be if the Court were to rule against us, +were to rule against NCUA, and, therefore, against the ability +of credit unions to continue reaching out and providing +services to people who are underserved. It would be late in the +day. The harm, depending on the injunctive results that may +follow such a decision, could be devastating. And I would like +to think that at the very least the Congress would have had a +bill introduced, had hearings on that bill, and, therefore, be +in a position, if it did not seek to act earlier, to act very +expeditiously from that point on. Depending upon the injunctive +fallout of a Supreme Court decision that would go against +credit unions, we do not expect that to be the case, but it is +always a possibility, there could be terrific harm caused to +the credit union industry, and the legislative fix would need +to be quick. + + court injunction + + Mr. Lewis. Mr. D'Amours, you and I have personally talked a +bit about the field of membership and the significance of this +question as it relates to the current service provided by +credit unions and the future of those services being available. + Mr. D'Amours. Yes. + + low-income credit unions + + Mr. Lewis. In particular, I am interested in your reaction +as to what might be the effect of a negative decision upon low- +income credit unions. + Mr. D'Amours. Well, until the Washington, D.C., District +Court injunction was stayed, there was a cutoff of the ability +of credit unions to serve many low-income residents. For +instance, there is a credit union in Texas, in Polytechnic +Heights, which is a suburb of Fort Worth. A credit union had +opened a branch in that area. This is an area that Martin Frost +is very concerned about. It is a very low-income area. There +was not a bank within 5 miles of that credit union branch. +These people had no access to fairly priced credit union +services. They were subject to loan sharks, pawnshops, rent-to- +own stores and all the number of people who move in to take +advantage of these communities when fairly priced financial +services are not available. + This credit union opened up a branch, spent $2.5 million +doing that, and was beginning to sign these people up in +droves. Not only were people joining the credit union, but +there was a rejuvenation of the community. You could see places +being rebuilt, refurbished, fixed up. It was bringing new life +into that low-income area. + Well, the injunction following the Circuit Court of Appeals +ruling, stopped that process in its tracks. The credit union +could no longer sign up any new members from that branch. At +that date, they had only signed up 200 members. You cannot +operate a branch of any financial institution with 200 members, +or customers, should it be a bank. + That is just one illustration of the harm that was being +done to inner-city people and low-income people, and you could +multiply that by a factor of several, a large-number factor +nationwide. + This is only one illustration. I could give many different +applications of it. + + field of membership legislation + + Mr. Lewis. Yes, sure. + Mr. D'Amours, it has come to the committee's attention that +while there is discussion out there trying to figure out who +the phantom author might be. The relative value of having an +author who comes from the committee original authority and +policymaking jurisdiction, it is my understanding that at least +there is a very strong likelihood that Steve LaTourette of +Ohio, a member of the committee, could very well be planning to +introduce such a bill. I just mention that for the edification +of those who might be interested. + Mr. D'Amours. I am sure his phone will be ringing quite a +bit before this day is out. + Mr. Lewis. By way of information, as I suggest. + The use of the Central Liquidity Fund is a subject I would +like to discuss a little. The CLF loan limitation request for +fiscal year 1998 is $600 million. + Mr. D'Amours. Yes, sir. + Mr. Lewis. An amount which has been constant for the last +17 years. + Mr. D'Amours. Yes, sir. + + maximum clf loan authority + + Mr. Lewis. What is the maximum amount of loan authority you +have ever used in one year? And has there been concern that the +loan limitation amount is inadequate? + Mr. D'Amours. Answering your questions in inverse order, +Mr. Chairman, there has been no concern that the authority is +inadequate. I do not know exactly what the highest number is. I +would guess $300-some-odd million, but I do not know. + Do we have that information with us? + That would have been--then my guess was pretty good. The +$389.8 million was the largest amount we have ever used. + + community development revolving loan program + + Mr. Lewis. Your statement indicates there is--in it there +is mention of the community development revolving loan program +which had a $2 million authorization for fiscal year 1998. + Mr. D'Amours. Yes, sir. + Mr. Lewis. A series of questions, briefly. What is the +purpose of the loan program, and how did the $2 million for +this loan program help low-income community development credit +unions? + Mr. D'Amours. Well, it is a revolving loan program made +only to credit unions which are considered low-income credit +unions. Most of these are serving people who are below the +average median family income line, within 80 percent of it. It +goes directly to credit unions, and they are able to use it to +make loans or otherwise provide services, financial services to +these people who do not have access to fairly priced financial +services. + Originally, we were granted $6 million when the program was +created. You added $1 million to that last year under the 1984 +legislation, I believe it was. 1994, excuse me. I have to get +my decades straight. Under the 1994 Riegle bill, another $10 +million was authorized. Only $1 million of that was +appropriated, and that was thanks to the good graces of this +subcommittee last year. There are $2 million that could be +appropriated this year. + Last year we were unable to fund $3.6 million in requests +for such lending. + + program performance + + Mr. Lewis. Would you provide us for the record information +relative to the experience that we have had out there with this +stimulus of lending program, loss ratios, what kind of success +you would attribute to the program and the like? + Mr. D'Amours. Yes, sir. I will be delighted to. May I just +say that, quite frankly, Mr. Chairman and Mr. Stokes and +members of the committee, I do not know, and we will send you +documentation for this, I do not know that there is a better, +more efficient, clean, more cost-effective way to get these +kinds of funds directly to the people who mostly need them, and +on a lending basis where these loans are repaid. And the +profit, if you will, being made on these loans is recycled back +to these very same people with very little cost. + Mr. Lewis. As a result of the $1 million, and speaking to +the fund in general, I am interested in knowing how many loans +we have been able to make with this new authority and how many +community development credit unions exist today, items like +that, the growth patterns over the last 3 or 4 years. + Mr. D'Amours. We will get that to you. Yes, sir. + Mr. Lewis. All right. For the record would be fine. + Mr. D'Amours. I will get that for the record. + [The information follows:] + +[Pages 193 - 196--The official Committee record contains additional material here.] + + + Mr. Lewis. Mr. Stokes. + + personal bankruptcies + + Mr. Stokes. Thank you, Mr. Chairman. + Mr. D'Amours, let me refer first to your formal statement +on page 2 where you say, ``By instilling habits of thrift and +teaching the value and workings of financial discipline, credit +unions are still fulfilling the mandate Congress gave them over +60 years ago.'' + How do you answer the statement that when we look at the +increase in personal bankruptcies, probably now up to about 1 +million last year, when we look at the significant rise in +consumer debt, much of it on high-interest credit cards, many +of them issued by our Nation's credit unions, it sort of raises +the question of whether our credit unions are doing all they +can to instill habits of thrift and savings. + Tell us how big an issue you think this is and if the +Credit Union Administration is doing anything about it. + Mr. D'Amours. Well, I do not have the specific numbers, +Congressman Stokes, but I know that in terms of bankruptcy, +failures, the numbers of credit unions compare very favorably +with those of other financial institutions, meaning that we do +not have that experience nearly to the extent that other +financial institutions do. + Credit unions, because they are member-owned and member- +operated financial institutions, there tends to be a closer +relationship between the member owner and the institution than +there would be between a customer and other institutions. There +tends to be better communication. There tends to be better peer +pressure in terms of repayment of obligations and the like. + What we do at NCUA is to encourage credit unions to reach +out to inner-city communities as the act mandates, to take the +actions that the act mandates to not only deal with people as +customers, but as members, as brothers and sisters, and owners +of the institution, and to teach them and help them to learn +the responsibilities of borrowing, of borrowers, and the +benefits of establishing a nest egg. + We cannot do that directly as a Federal agency, but because +the statute defines credit unions in that way, we have never +shied away from our responsibility of asking credit unions, +when we go examine them and see them, to focus on this +responsibility, and we think they have responded quite well. + + common bond issue + + Mr. Stokes. Let me ask you this: The chairman explored with +you the problems related to the common bond issue. It is my +understanding that the administration actually favors some type +of legislative approach in this area. Is that your +understanding? + Mr. D'Amours. That is not my understanding. I do not know. +I have not spoken with the administration on this. + I know that the administration is defending us in the +lawsuit, so I would have to presume from the fact that they +defended us in the lawsuit, that they petitioned for certiorari +in the Supreme Court, that they have argued that our +interpretation of common bond is correct, that they certainly +would not be hostile to a legislative solution since they are +pursuing a judicial solution to the question. But I have not +specifically discussed with the administration whether or not +they are actively pursuing legislation. + We at NCUA believe legislation is appropriate, and I would +have to believe and I would surmise, given their position in +courts, that they do, too, as just another way of solving what +we think is the misapplication of law by the Circuit Court of +Appeals. + + bank opposition + + Mr. Stokes. Can you tell us why the banking industry is so +opposed? + Mr. D'Amours. Well, I think that, first of all, I don't +believe the entire banking industry is opposed. I think there +are a group of community banks out there who are very upset by +the fact that the banking industry is shrinking, that +institutions are merging. + I was reading in the American Banker just yesterday that +community bankers are taking out advertisements critical of and +hostile to regional banks. So apparently they do not like what +they see happening in the marketplace, and they have identified +credit unions as a likely, maybe an easy target. I would say +they are making a major mistake if they believe that. And so +they are venting their ire and their frustrations at credit +unions, perhaps. But I know many bankers who are doing good +work, fulfilling the financial mission that they serve in the +American economic system, that they have served well for a +number of years. + I think this issue may be being driven by a segment of the +banking community. I do not know that any banker would say he +doesn't support it because of the national cohesiveness of any +group, but I know personally that many bankers do not care. + What it is being driven by, I think, is a misunderstanding +of banks, of what credit unions are, what their function is, +what their limits are. Banks ought to be able to compete well +with credit unions. They have powers of investment that credit +unions do not have. They have any number of advantages that +credit unions do not have. They are free from very many +limitations that we have put on credit unions. Rather than +compete, they seem to think that the best tactic is to destroy +the credit union movement by attacking it. I think that is a +mistake. + + cooperation among community organizations + + Mr. Stokes. Just one last question, Mr. Chairman. + This morning we had testimony from Secretary Rubin and Ms. +Moy relative to community development financial institutions. +And, of course, we also have testimony in this subcommittee +from the Neighborhood Reinvestment Corporation, which is +similarly involved in urban communities and rural communities +in terms of helping bring back revitalization of our urban and +rural communities. + Do you see ways in which the Credit Union Administration +can build on what these other two agencies are doing? + Mr. D'Amours. Well, I do not know that I would say build on +because we certainly can work in a complementary way. Credit +unions have been doing this for 60 years. Credit unions have +been doing this before some of these other people began doing +what they are doing. What they are doing is very vital, but +credit unions have a very special function. We get into rural +areas. You know, one thinks of Self-Help Credit Union, North +Carolina. I personally visited any number of credit unions in +South Texas, the Brownsville-McAllen area of Texas, very rural +areas where people are building houses with credit union funds. +Farmers, migrant farmers, are using credit unions to build +houses out in the countryside. They have no other access to +loans, fair access to loans, other than credit unions. + Credit unions have been doing this for a long time. I think +one of the mistakes credit unions have made over the years, if +I may say, is that they have been tending to their knitting +very well, but they have not been bragging very much about what +they do. I think bankers and the general public do not +understand enough about what credit unions do and what they +have been doing for years and how they could be maybe doing it +better. But certainly everything that these other groups are +doing, credit unions are and have been doing from the early +1900s, from 1909 in this country. + So, sure, we complement one another. The credit union +industry and these other efforts you have mentioned work--can +work in concert, maybe could better work in concert. But credit +unions do all of this, anyway. These are just different +applications of what credit unions are already doing. + Mr. Stokes. Thank you. + Thank you, Mr. Chairman. + Mr. Lewis. Thank you, Mr. Chairman. + Mrs. Meek. + + community development credit unions + + Mrs. Meek. I am a little late coming in from another +meeting. I am very interested in the credit union movement. I +have been a member of one for many, many years. + I really missed the microlending presentation that was made +when I was on another subcommittee. Anytime--and this is a +little off the record, but anytime I see a lot of--my major +district is low-income, very low-income, very high poverty. +Anytime I see banks start coming into my neighborhood, I know +there is some significant reason for doing so. + I need to meet with a member of your staff. I need to find +out where the credit unions are in my district, District 17 in +Dade County, Florida. And that could be done if I could meet +with someone from your shop to sit down with me. + Mr. Lewis. I think there is a possibility, Mrs. Meek, that +that could occur. + Mrs. Meek. All right. Thank you. + Mr. D'Amours. As a matter of fact, I would be delighted to +meet with you at any time and bring whatever staff is necessary +to help you. + + how credit unions can help + + Mrs. Meek. I am interested in something I see in your +testimony here regarding how low-income communities and areas +can benefit from other credit unions; that is, if they do not +have the know-how of the money to begin their own shop, the way +I am reading this they do have a chance to perhaps connect or +hook up with another larger credit union. Am I correct? + Mr. D'Amours. That is exactly right. I mentioned that +earlier, I think before you got here, Congresswoman Meek. There +are two ways that low-income communities can be served. They +can start their own credit unions--and they do. We started 12 +such credit unions last year nationally, 12 start-up low-income +credit unions where people got together and, from scratch, +built their own financial institution, which is a beautiful +thing to behold. That does not always work. That is not always +possible. + The other way is that an existing credit union will, under +regulations we passed in 1994, open up a branch in such an +area. We allow them to do that. By the way, the court order +prohibits that. The court order would prohibit that. It is +being stayed for the moment, but before it was stayed, they +could not do that. + So those are the two ways in which it occurs. + + capital in low-income communities + + Mrs. Meek. I do not think the financial community realizes +the amount of money that is in some of these low-income areas. +They loan money to churches, but very seldom do they have the +knowledge or the know-how to see people in those communities +that own homes and can afford a low-cost home. I think the +credit union movement could look closer at that as an +opportunity to develop more in low-income communities. + Mr. D'Amours. Yes, ma'am. + Mrs. Meek. Because once they get a home, they pay for the +home, and the failure rate or the foreclosure rate is perhaps +similar or no more higher than would happen in the regular +marketplace. So I guess what I am saying, the credit unions +should perhaps take some leadership to model after what the +banks are doing. They are coming in, and when they come in, +there is always a reason. So I do hope that you and your credit +union leadership will look at the propensity that these +communities have, particularly for home building. + Mr. D'Amours. We are doing that, and we have been doing +that. After taking this job, I have done this job for 3 years, +Congresswoman, and when I went out into isolated rural areas +and inner cities, I learned for the first time how much money +there is in these areas. You drive through these streets, you +drive through these cities, and you see boarded-up windows, and +you see litter in the street, and you see signs of poverty +everywhere. But you see loan sharks, you do not see loan sharks +most of the time, but some of these check-cashing operations-- +-- + + predatory institutions + + Mrs. Meek. There is a check-cashing place on every block. + Mr. D'Amours. Some are legitimate, but some are really loan +shark-type operations. You see pawnshops, you see rent-to-own +stores. You see all kinds of these things, and they are +everywhere. + I had it explained to me when I visited these communities +that you may see signs of poverty, but the truth is there are +many low-income workers in that community that are bringing +home a paycheck. There are retired military veterans in those +communities. There are Social Security benefits going into +those communities. There are all kinds of hundreds of millions +of dollars pouring into those communities. Unfortunately, the +kinds of people who provide them financial services, you do not +see many banks, if any, but the kinds of people that are +providing them financial services are taking that money and +dissipating it. + Credit unions are targeting those communities and have +been. A credit union goes into that community. The money stays +in the community because the members, credit unions do not have +customers, they have members, control it. It stays there. + Credit unions are exactly doing that, and we at NCUA have +been encouraging them to expand those efforts. That regulation, +IRPS 94-1, that I mentioned earlier was along those lines, and +we are making other efforts at the agency to see to it that +credit unions expand those efforts. I could not agree with you +more, with your statement more. + + working capital + + Mrs. Meek. Thank you. The major problem is working capital. +You know, the businesses cannot survive because they cannot get +the working capital they need from traditional financial +resources, and I would just like to know how to put the puzzle +together, Mr. Chairman. It is a puzzle that needs to be worked, +and I would like to know how from members of your staff how we +can take advantage of the credit union movement to do +something. + Mr. D'Amours. Well, this committee has been very +supportive. Last year, even though we did not request it, it +allocated, appropriated $1 million for the Riegle bill funds +which we made good use of, and there are $2 million subject to +appropriation this year. But, again, we are not making a +request for those funds. + Mr. Lewis. Thank you very much, Mrs. Meek. + Mr. D'Amours, we have several new members on our +subcommittee who are aggressively displaying interest in policy +issues like this, especially those that are designed to +stimulate the economy and opportunity in the private sector. +Mrs. Meek's questions very much flow along those lines. It is a +long time between now and the time we get to conference, and I +understand that you have to deal with OMB and the +administration in a special way. But in the meantime, we also +understand and have a feeling for your needs. + Mr. D'Amours. Thank you, sir. + Mr. Lewis. Your remarks will be included entirely in the +record, and any additional remarks would be acceptable. Beyond +that, members who are not present, and those present, may have +additional questions as well. So we appreciate your being here, +and we look forward to continuing to work with you. + Mr. D'Amours. Thank you, Mr. Chairman. I appreciate your +courtesy, and Mr. Stokes. Congresswoman, nice to meet you. + Mr. Lewis. The meeting is adjourned. + [See budget justification at end of volume.] + + +[Pages 202 - 203--The official Committee record contains additional material here.] + + + + + Wednesday, March 5, 1997. + + COUNCIL ON ENVIRONMENTAL QUALITY, EXECUTIVE OFFICE OF THE PRESIDENT + + WITNESS + +KATHLEEN A. McGINTY, CHAIR, COUNCIL ON ENVIRONMENTAL QUALITY + Mr. Lewis. We will call the meeting to order. + Let me indicate to those who are here that, because of +changes in our schedule, with no votes on Monday and Tuesday, a +lot of Members are coming back from their districts today, and +a lot of people also have conflicting hearings. Mr. Stokes and +I were together earlier this morning and he indicated to me +that he has two other meetings, and especially there's an +Ethics Committee hearing that he has to participate in. So if +you will bear with us, we will be developing the formal record +here and, beyond my questions, I will have questions for the +record. But other Members will as well. + Welcome, Ms. McGinty. We very much appreciate your being +with us. + Ms. McGinty. Thank you. + + Welcoming Remarks by Chairman Lewis + + Mr. Lewis. We will be taking testimony on fiscal year 1998 +budget request for two offices this morning that are within the +Executive Branch of the President, and are both, of course, +under this subcommittee's jurisdiction: The Council on +Environmental Quality, which includes the Office of +Environmental Quality, and the Office of Science and Technology +Policy. + We will begin this morning with the CEQ. I am delighted to +welcome CEQ's very able chairman, Kathleen A. McGinty. + At this time, Ms. McGinty, I would like to invite you to +introduce any of your colleagues who are with you that you +wish. And, with that, we will proceed with your oral testimony. +Your entire statement will be included in the record. + + Introductory Remarks + + Ms. McGinty. Thank you, Mr. Chairman. + I do have with me today Shelley Fidler, my Chief of Staff; +Michelle Denton, my Associate Director for Congressional +Relations; Wesley Warren, my Deputy Chief of Staff; and my +General Counsel, Dinah Bear. + Mr. Lewis. Thank you very much. + Ms. McGinty. That's a big portion of the team. + Mr. Lewis. Proceed as you wish. We will both include your +entire statement in the record, and revise and extend to some +extent. Go right ahead. + + Opening Statement + + Ms. McGinty. Thank you very much. + Thank you, Mr. Chairman. It's a pleasure to appear before +you today to present the President's request for CEQ for fiscal +year 1998. I also want to thank your staff, who has been very +helpful to us, both in preparation for this hearing and +throughout the course of the year in the work that we do. + I wanted to focus this morning briefly on three things: +first, the level of the request that we have presented; second, +our work over the past year; and third, I would like to turn to +what is really our top priority, which is our initiative to +comprehensively reinvent the National Environmental Policy Act. + First the level of our request. As you know, Mr. Chairman, +CEQ currently operates at a staff level of 19 FTEs and a budget +of $2.4 million. Our request today is for 23 FTEs and a +corresponding budget of $3,020,000. + In percentage terms, as we have discussed, this is a +significant increase for CEQ. However, I would like to +emphasize to the committee that, even at 23 FTE, CEQ is still +significantly below the average in the Bush administration, +which was 31 FTE, and very significantly below CEQ's peak level +of 70 FTE in the Nixon administration. + The resources that we are requesting, Mr. Chairman, are +critically necessary if CEQ is to take on what I will describe +in a moment as our very first priority, which is the +comprehensive reinvention of NEPA. Many, including the Western +Governors Association, industry, nongovernmental organizations, +certainly Members of Congress, have both praised NEPA's intent, +the purpose of NEPA to be a comprehensive integrating statute +that brings environmental, economic and social considerations +together in a coherent whole, and also its call to afford +citizens an opportunity to participate in agency decision +making. + Having recognized those important purposes, these groups, +though, have all recognized that the implementation of NEPAcan +and should be improved. I agree with that and I would like to take on +as a top priority the reinvention of NEPA to that end. + But I do need resources that can be taken out of the daily +firefights to get that job done. People who are senior +professional and dedicated to the specific mission. + As noted, I will return to the substance of this endeavor +in a moment. + + ceq's oversight role + + Before that, I want to share briefly some of CEQ's work +over the past year. As the committee is aware, CEQ has +responsibility both for immediate oversight of the +environmental assessment process that every agency of the +Federal Government is called on to comply with, as well as +responsibilities in serving as the President's senior advisor +on environmental policy. In that capacity, we coordinate policy +among the agencies and settle disputes that may arise among and +in the context of those issues. + + environmental assessments + + First, to turn to environmental assessments, the first part +of our portfolio. We have worked very hard over the last year +to use NEPA as we believe it was intended to be used, and that +is, not just as a document-production exercise, but really to +improve agency decision making. For example, we use NEPA to +design a process through which we will complete even the most +complex habitat conservation plans. These are the plans that +allow us both to protect critical habitat and to offer +landowners certainty that they have met their Endangered +Species Act obligations. Through NEPA, we will get even the +most complex of those done in ten months. + I just returned from Washington State, where I signed an +agreement with the Governor there that will both meet all +Federal obligations and give the State a 70-100 year guarantee +that they have met all their Endangered Species Act +obligations. NEPA allows us to do that. + In addition, CEQ responded to the request of Governor Tony +Knowles and the Alaska delegation to launch a process to +identify lands for possible oil production and environmental +protection in the National Petroleum Reserve in Alaska. + Because NEPA acts as an integrating statute, we will be +able to see that process through to completion in 18 months or +less. This also builds on our effort, which we were able to +conclude in six months, to allow for the export of oil from +Alaska's North Slope. + Through NEPA again, we worked this year to cut processing +times for timber salvage sales from three years to less than +one year. We resolved a longstanding dispute between the FAA +and the Air Force, that finally allows the Air Force to +undertake military training activities in Alaska. + We provided for the transfer of the Homestead Air Force +Base in Florida, but in a way that will protect our restoration +activities we have underway in the Everglades. + NEPA is the statute that allows us to do that, because it +calls on us to get all of the parties together to understand +all the obligations and to move forward in one coherent and +efficient way. So we are using NEPA to that end. + + ceq's role on policy + + On the policy front, as opposed to the environmental +assessment front, we have been working hard to coordinate the +agencies and to resolve disputes among them. CEQ developed, for +example, targeted reforms to the Resource Conservation and +Recovery Act that were passed into law in the last Congress. +These reforms eliminate duplication between RCRA and the Clean +Water Act and Safe Drinking Water Act, and we believe it will +result in tens of millions of dollars in avoided costs to +industry. + CEQ hammered out an agreement that will provide for the +financial health of the Bonneville Power Administration, while +also providing resources for salmon recovery efforts. + We reached out to the National Association of State +Attorneys General and to the International Association of +Police Chiefs and crafted an environmental crimes bill that now +has been introduced in the House and Senate that will, among +other things, provide additional resources for State and local +law enforcement officials to combat environmental crime. + Finally, CEQ worked to implement and craft significant +reforms in the wetlands programs and now, with OMB, are working +to ensure that flood victims are offered a series of +alternatives in responding to the floods, including +nonstructural options, for preparing themselves and hopefully +avoiding flood damage in the future. + + nepa implementation and improvement + + Mr. Chairman, CEQ has worked hard to use NEPA to ensure +coordination, coherence and efficiency in environmental policy +matters. + To turn now to what really is our top priority for this +year, we hope to build on the kind of progress we've been able +to make in these individual instances over the last year. We +want to build on the insights we also gained as a result of the +comprehensive review we undertook of NEPA, our NEPA +effectiveness study, which we shared with the committee at the +end of last year. + We are already underway. I have launched a series of three +working groups, frankly trying to address what has seemed to be +the most troubling aspects of NEPA implementation, and that is +in the grazing area, oil and gas area, and timber area. We are +working very closely with the Western Governors Association on +this. Governor Knowles, Governor Geringer, Governor Kitzhaber +and many others are involved. We hope to reach out to the +academic institutions. The University of Wyoming and the +University of Montana in particular have resources that we +think could veryeffectively help us to use NEPA again as it was +intended, as a tool to improve and enhance agency decision making. + That, Mr. Chairman, is our top priority. We have those +three working groups launched. But as you know, NEPA reaches +every Federal agency and every major Federal action and +decision. So I would like to be able, with the additional +resources we are requesting, to step back from the firefights, +take a comprehensive look at how NEPA has been implemented, and +work towards its improvement. + Thank you very much. + Mr. Lewis. Thank you very much, Ms. McGinty. I appreciate +your testimony, and I certainly have always appreciated both +the confidence and style with which you present your testimony. + + utah's desert wilderness + + I must confess that if we were conducting this hearing like +last fall, as I indicated in our personal conversation in my +office, it would have been very difficult to control no small +amount of emotion or anger that I felt with regard to the +President's actions that involved Utah's desert wilderness. As +a legislator representing a large portion of the desert, who +has also experienced the pain of having my desert carved up by +environmental extremists, with almost no communication to the +people who either represent the people in the area or the +people themselves, watching what took place just last fall for +me was kind of like Yogi Berra's old line, ``deja vu all over +again.'' + Although my anger is not, and probably will not, totally +evade, I nevertheless understand how pointless it is probably +to revisit the past, and especially that specific decision. +Instead, I want to take a moment, if you will, to visit the +future. + On page 1 of your justification you comment--and I quote-- +``CEQ is mandated to develop policies which bring into +productive harmony social, economic, and environmental +priorities, with the goal of improving the quality of Federal +decision making.'' + If I'm not mistaken, that statement is taken directly from +the language set forth in the National Environmental Policy +Act, and you alluded to that very language. + In a similar vein, you comment on page 9 of the executive +summary of your recently published report, titled ``The +National Environmental Policy Act, a Study of its Effectiveness +after 25 Years'', that the study participants felt that NEPA's +most enduring legacy is a framework for collaboration between +Federal agencies and those who will bear the environmental, +social and economic impacts of agency decisions. + It seems to me that if statements like these are truly what +your organization is all about, then the Utah decision sets +NEPA directly on its ear, to do what was done in Utah, let +alone the way it was done. By that I refer to the reality that +the U.S. Senators, the Representative from Utah, were not +consulted regarding this. To say the citizens of Utah were +consulted and/or even began to approve of this suggestion, if +it didn't hurt so much we would laugh about it. Indeed, it just +flies in the face of what I sense really is your style of doing +business. + Now, I wouldn't suggest that CEQ, having the +responsibility, although you review these things, had nothing +to do with it, but in my heart of hearts, I find it impossible +to imagine that you would be--that it really does seem to me +that that takes us to the heart of our relationship. + You know of my past interest in environmental questions. +Early in my own governmental career I received lots and lots of +heat because of ``extremism'' relative to air quality matters +that led to the development of the air quality management +district, that nonetheless, all of our efforts to strengthen +those who would change the environment are threatened, I +believe, are undermined if we allow extreme voices to dominate, +and especially extreme styles. + So how can I help but ask, ``who's next?'' + Ms. McGinty. Mr. Chairman, if the point of that part of +your question is whether or not there are other national +monuments that are currently under consideration, the answer to +that is no. + To step back to the larger point that you made in the +question, yes, additional consultation would have been very +much welcomed and recommended and would have improved the +process that was undertaken in establishing the national +monument in Utah. I do think, however, it's important to keep +in mind what the national monument designation does do and what +it doesn't do, and where NEPA certainly will have a role in +this whole process. + The monument designation itself is a recognition that there +are artifacts of historical archeological or scientific import, +so the President, in designating the national monument, has +recognized that, in fact, those things exist in this +geographical area. + + nepa and public participation + + The question is, what then are the management formulas and +prescriptions that follow from such a designation. None of that +has been decided. When it comes to deciding how this land +should be managed, we will, in fact, use NEPA to its fullest +extent. We envision a three-year, intensive process through +which the public will participate and have a very strong role +in deciding exactly how those lands will be managed. So there +is much room, and we will use NEPA to that effect. + Mr. Lewis. Well, Miss McGinty, I can't help but say I am +reminded of another discussion that's going on. I happened to +get home early enough last night to where I actually watched C- +Span. One of my colleagues was holding a hearing that had to do +with the Immigration Service, with questions about what may or +may not have happened across the country, encouraging people +who are here, who are not citizens, to be naturalized in order +to vote, et cetera. You know, I considered the franchise to be +more important than the questions that we're involved in here. + But a fundamental point was being made. It was that you're +asking us to change the law to facilitate thisprocess, and +underlying that, the very administration that's asking for it, at least +if we can interpret what the Vice President said, may very well have +violated the law that exists presently as it relates to the +administration, in terms of CEQ, in which you presented your highest +priority to change. + I must say that I am reminded of that discussion last +night, for at least in terms of the spirit of your testimony, +the statements in the existing Act, et cetera, we fundamentally +violated one of the basic foundation stones; that is, bringing +people together. + In my own territory in the desert, we had two monuments-- +Joshua Tree National Monument and the Desert Valley National +Monument. That territory operated pretty well for many, many a +decade. Indeed, I don't see any change at all in terms of the +quality of preservation or otherwise of the territory by park +designation. But at least, if you're going to have one or the +other, the people involved before the fact, before designation, +ought to be consulted, participate and et cetera. You're +suggesting they will have a chance to participate, but after +the designation is made. + Indeed, if there is a basic job for CEQ, it ought to be to +advise the administration that that's a pretty dumb way of +dealing with people. + If you would like to respond further, go ahead. + + nepa: integration of environmental, economic and social objectives + + Ms. McGinty. I just want to underscore and reiterate our +commitment to the principles outlined in NEPA. The various +examples of the work that CEQ has undertaken in the past year +that I shared with you earlier I think demonstrates very +clearly that we have taken very seriously the notion that NEPA +is not a statute that is solely about protecting the +environment, really. It is a statute that much more +comprehensively talks about that integration of environmental, +economic and social objectives. + When we talk about things like, for example, this dredging +issue that CEQ has taken on in the New York and New Jersey +Harbor, there was a clash of wills that persisted over the last +decade that very much threatened both the economic viability of +the port and the environmental integrity of the bay and the +ocean. We worked very hard to craft an agreement that I feel +strongly will both ensure the economic viability of that harbor +but will do no harm to the water quality in those waters off of +New York and New Jersey. + Everything that we delve into is an effort to live up to +what I think is exactly the right mission, and that's the +mission that is outlined in the National Environmental Policy +Act. So I guess I do want to underscore that the initiatives we +have taken on have been very faithful to that spirit and our +desire now to reinvent NEPA is really a desire to capture what +I think Congress had written 26 years ago and make sure that it +is, in fact, implemented. + Mr. Lewis. I believe you when you say you really do want to +implement that spirit. I am very concerned about the +implementation of that other spirit, which is to bring people +together and consult them, not presume that just because we +happen to be on this side of the Potomac that we can walk +across it without getting wet. + I must say that it does raise fundamental questions about +the way the administration is dealing in environmental areas. +Environmental programs are fundamental people programs. Way +beyond the endangered species are people problems and +challenges, and to not include them in the process is very, +very disconcerting. Maybe it's just convenient to take a place +like a little rural state in the West and roll right over them, +and we can consult people in a larger state where there happens +to be water problems. The politics of that are interesting in +and of themselves. But it really is perhaps the best +illustration of the extremes of Uncle Sam having all the +answers and being willing to exercise it at will in almost +whatever fashion those people who are not elected would choose. + Ms. McGinty. Mr. Chairman, I certainly understand and hear +and respect your concern with regard to the Utah decision. But +I really did want to underscore that in everything else we have +done--indeed, now in the implementation of the Utah decision-- +but in everything else we have done, to go back to this +dredging example, that was not just a prescription that came +out of Washington. The labor unions were engaged in that +decision, industry was engaged in that decision, and many +Members of Congress, the New York and New Jersey delegations, +were involved in that. We worked very closely with Governor +Whitman and Governor Pataki in reaching that decision. +Environmental groups were involved in it. + The habitat conservation plans that I mentioned, that was +not prescribed from Washington. That involved local +environmental groups, the State of Washington, the timber +industry in Washington State. + I often think that the meetings that I chair in the White +House are often the hottest ticket in town, because no matter +what the subject, there are at least 30 people in the room. It +is because I really do insist that all the voices are heard +from. It means that we have laborious processes to reach +conclusions. That means that I chair long meetings, and it's +not just because of the gift of the Irish. It is because we +really do take seriously that notion that all the voices need +to be heard from. + I appreciate your indulgence to underscore that point, that +I do believe strongly in that and work hard to make sure that +that's involved in all the decisions we come to and thepolicies +that CEQ promulgates and puts together. + Mr. Lewis. May I remind you that my mother's name was +O'Farrell. [Laughter.] + This discussion does bring up a point. Senator Bennett last +week introduced a bill to codify in law what the President +promised management in the area would look like. Currently, +many of those people who I would suggest may be on the fringes +of the environmental community are strongly opposing the +Senator's suggestion. + Is this an item that CEQ could endorse as a reflection of +our good faith in this effort? + Ms. McGinty. We are aware of the legislation that has been +introduced. We certainly will be looking closely and carefully +at it. It absolutely is the President's intention, as he +articulated in declaring the national monument, that valid +existing property rights in the monument area would be +respected, that current grazing activities, hunting and +fishing, the multiple uses that were existing in the monument +area, would continue, that he did not want to see those things +change. + So, with that in mind, we certainly will look at the +legislation and see if there isn't some agreement we could +reach. + Mr. Lewis. Might we look forward to next year's session in +examining that discussion, and maybe I will have one question +to bring to light what CEQ actually advised and what the +process was like? + Ms. McGinty. Certainly. + Mr. Lewis. I will have further questions about your +thoughts as it relates to rethinking CEQ. + + budgetary increase request + + But moving along in terms of the pattern I have here +regarding your budget request, as indicated, CEQ's budget +request for $3,020,000 for fiscal year 1998 represents an +increase of some $584,000, or about 20 percent over the 1997 +level of $2,436,000. Similarly, the 1997 funding level +represented an increase of nearly $300,000 over the 1996 level. + While the dollar level we're talking about is certainly low +compared to most other agencies we deal with, we are +nevertheless faced with the perception that while other +agencies are asked to cut back on funding, you desire to go the +other way. Rather than shifting priorities, backing away from +items like the Utah wilderness and working on reform, you +prefer to expand budgets, it would appear. Again, even though +the amounts are small, you have asked for an increase in every +object class category, personnel levels, salaries and benefits, +travel, rent, supplies, equipment. Every one would get an +increase. + On a percentage basis, your request increase is second only +to the Corporation for National and Community Service, which I +am told is among the President's favorite programs, and is on +par with the Department of Housing and Urban Development, which +has asked for a $5.6 billion increase just to renew existing, +not new, Section 8 assisted housing contracts. That increase, +which is pretty sizeable, is a required increase because of +past mistakes over the years of Congress as well as +administrations as it relates to housing policy. There's no +choice there but to put people out in the street. + So you are out there among the leaders, without any +question, percentage-wise and dollar-wise. Of course, while I +will give you the opportunity to defend and make the best case +possible for your 1998 request, you must agree that it's +difficult to take seriously the administration's statements +desiring a balanced budget, when a part of the President's own +office asks for such an increase. + Would you like to comment? + Ms. McGinty. Certainly, Mr. Chairman. + First, the requested increase for CEQ, as you know, on a +percentage basis is significant, but to underscore again, in +terms of the staffing levels over the history of CEQ, we still +are significantly below where the institution has been +throughout most of its history. Again---- + Mr. Lewis. You made that point earlier, and I would like to +interject that the thought occurred to me that you're +absolutely correct, that during the Bush administration and +previous administrations there were more personnel. They were +personnel given by the Congress which increased every budget, +every year, with almost no review. You know what Washington is +like. You give somebody something for nothing, even if they +didn't ask for it, and they're going to take it and they're +going to spend it. So I'm not sure that that argument really +helps us a lot. + Ms. McGinty. Well, the President's request is in the +context of his balanced budget. In addition to being part of a +balanced budget plan, it also is part of his commitment which +he has undertaken and fulfilled, to reduce the White House +staff by 25 percent. So any increase that CEQ has been able to +realize in the President's request has been offset in other +parts of the Executive Office of the President. So overall, the +President's request for the Executive Office of the President +will still reflect and maintain his commitment to a 25 percent +staff cut. + In referring to the Department of Housing and Urban +Development, you noted that mistakes--dare I say that mistakes +have been made in the past with regard to some of HUD's +programs. To lay it right out there, mistakes were made with +regard to CEQ in the beginning of the President's first term. +We are still climbing back up from what we realized had been an +incorrect decision to so dramaticallyreduce CEQ's resources in +the beginning of the administration. + So as may have been the case with regard to HUD, where cuts +were made too severely, we certainly made that mistake in the +beginning of the administration. Now, as part of the +President's balanced budget and 25 percent staff cut in the +White House, he has realized that this should be more of a +priority in the overall scheme of the Executive Office of the +President. + Mr. Lewis. I must say that I hope I didn't mislead you. It +wasn't my point that HUD's programs have been cut too severely +in the past but, rather, they grew like Topsy without any +thought of the way the formula actually operated. In this case +we created circumstances in housing programs with 40-year +mortgages and 20-year contracts, and suddenly in shrinking +budget times contracts were being renewed and poor people could +be put out on the street because Congress just plain doesn't +choose to look very far down the line. I would suggest that's a +problem of Washington in general. It is honestly one of the few +arguments I would make that suggests maybe, from time to time, +shifts in the majority is good around here. Forty years may be +too long. + As indicated in the budget justification and your +statements, $482,000 of the proposed increase would be used to +hire four new professionals. + Ms. McGinty. Yes. + Mr. Lewis. Simple division tells me that each of the four +would receive an average of just over $120,000 in salary and +benefits--and I will give you a chance to respond. These are +people who obviously would have significant experience, doing +whatever it is you have in mind for them. + + staffing increase + + Can you explain in some detail what your plans are for +these additional people and indicate the type of experience +you're looking for to fill these positions? + Ms. McGinty. Yes, sir. Again, the activity toward which +these staff would be applied would be this effort +comprehensively to improve the implementation of the National +Environmental Policy Act. + In terms of the kind of staff and the qualifications that I +would be looking for, I will look for these staff where I have +looked for the staff I currently have. Most, if not all, of my +staff come from Capitol Hill. Many have had experience---- + Mr. Lewis. None from Utah, right? + Ms. McGinty. No, not from Utah, I don't believe, no. +[Laughter.] + Mr. Lewis. Idaho maybe? + Ms. McGinty. Not Idaho, either. + Many also come from the agencies where they've had years of +experience in the agency. Some of CEQ's current staff have been +part of CEQ since the Reagan administration, and I have kept +them as part of the team, with all of their years of +experience. So I will be looking in those same directions as we +build this new part of the team if, indeed, we have the +opportunity to do that. + In terms of the figures that you have just mentioned, I +will need to respond on the record in more detail. But the +numbers would reflect--First of all, I guess I should say that, +in terms of CEQ's overall budget request, $2.3 million of the +$3 million request represents simply salary and attendant +expenses. With regard to these new staff, the increase would +reflect both salary and the need for additional space and the +rent we would need to pay there, equipment, and the money that +would be needed to buy that equipment and to support it. + I would not envision that any single member of that group +of four additional staff would earn $120,000 a year. In fact, I +wouldn't envision that they would earn $100,000. My senior +policy staff, with the exception of two people in the office-- +we do not have support staff at all. So all of my staff are +senior policy staff. But the highest salary is on the order of +$98,000, I believe, in terms of my policy staff. + Mr. Lewis. Do you expect to advertise the four jobs through +the Office of Personnel Management or elsewhere, or have you, +in fact, determined in advance who you think you probably want +to hire? + Ms. McGinty. I have not determined in advance who we would +hire. We will follow the normal set of procedures, I assume, +through the Office of Personnel Management. + Mr. Lewis. Is CEQ subject to the Executive Order of last +fall requiring that employees who have been RIF-ed be given +priority for hiring? + Ms. McGinty. I need to determine that. + Ms. Fidler. No, we're not required to do that. + Mr. Lewis. Okay. So it is within the purview of the +administration and separate from those limitations on the +tapping of the RIF pools. + I must say that, in connection with a relatively small +staff and high policy level people, I understand your response +and would appreciate a response for the record. The point we're +attempting to make here is that I am of the view that it may be +that CEQ is coming from a frame of reference that is so slanted +in one direction. Any environmental effort is a good effort. +The tradition that almost assumes that economic considerations, +in spite of what the language in the charge might suggest, is +let's go forward with regulation, period. A little mix of +flavor in a new staff that maybe isn't of traditional form +might be helpful. I think any agency benefits from a different +kindof blood, not just new blood. + Ms. McGinty. Mr. Chairman, I would certainly be open to any +suggestions you might have, in terms of places we might look +for additional staff or, indeed, individuals we might talk to. + Without taking too much of the committee's time now, I +would appreciate the opportunity to expand on some of the +examples I have cited today, because CEQ really has undertaken +many initiatives. I would say everything that we do is in the +spirit of not just looking at environmental protection but +achieving that integration that we have spoken about, these +RCRA ``rifleshots'' that we call them that are now signed into +law. It was CEQ's leadership that put that bill together, with +tens of millions of dollars saved to the business community. + CEQ also led the effort that again was signed into law to +establish clarification on lender liability under the Superfund +program. There again, a very significant savings to the +business sector. These habitat conservation plans, when we're +stepping up to the plate and giving private sector timber +companies or, in the last case, the State of Washington, a 100- +year guarantee that they have met all their Endangered Species +Act obligations, this is not something that the +environmentalists, in particular, take too kindly to. But I +think it's the right thing to do, economically, socially, and +environmentally. But it is the next generation of what we need +to think about on the environment. + Mr. Lewis. I will be looking forward to your revising the +record. + + nepa as a policy tool + + Your stated reason for specifically needing more personnel +is, of course, related to your launching of a major effort to +reinvent the way in which NEPA is being used currently as a +policy tool. Your goals for this effort are to improve decision +making by the Federal Government and promote greater efficiency +in the performance of NEPA reviews. + I suppose many people, especially some living today in +Utah, suspect that NEPA has been broken since the day it was +enacted. They tell me that, anyway. They have that concern or +thought. I can certainly attest that many times NEPA has been +abused when we've tried to make sensible land use decisions in +my own district. Nevertheless, for better or for worse, NEPA +has become what many consider to be the very foundation of a +myriad of environmental statutes. To change it, or even +reinvent it, whatever that means, will at least certainly raise +eyebrows, if not ire. Even for a few westerners, I suspect that +they would say ``the devil you know is better than the devil +you don't know.'' + Can you tell us in some specific ways how you believe NEPA +is broken? + + shortcomings in nepa implementation + + Ms. McGinty. Well, I think there are instances in which +NEPA works better than in other instances. Some of the +shortcomings in NEPA implementation currently involve too much +of an emphasis on document production. Documents are generated +for the sake, as far as I can tell, in many instances, for the +sake of generating documents. They are also generated at the +end of a process, so they don't even effectively inform the +decision making itself. + Tied to that, constituencies, citizens, state and local +governments, are brought in far too late in the process, many +times, frankly, after a decision for all practical purposes has +been made. The agency is simply going about the job of checking +the boxes of what it thinks it needs to do. + What we need to do is make sure that process gets +inverted---- + + reinventing nepa + + Mr. Lewis. That's a very interesting point. + Ms. McGinty [continuing]. So that the studies, the analysis +that is done, is done in a way that genuinely informs the +decision making process, so that citizens are genuinely given a +chance to influence the final decisions that are made. + Mr. Lewis. Maybe you could elaborate a little bit more on +the points you have made, but giving us some better idea of how +you plan to go about reinventing NEPA. Tell us what are some of +the specific things you believe will be accomplished by doing +that. + Ms. McGinty. I would be happy to, Mr. Chairman. + Mr. Lewis. Do you want to do it now? + Ms. McGinty. Oh, I would be happy to. + We envision a three-step process. We are currently engaged +in the first step, which is to look at a sector-specific basis, +starting with the oil and gas sector, grazing, and the timber +industry, timber production. + In these areas, the agencies are already at work and coming +forward with specific recommendations as to how the process can +be improved. To take one example, in the grazing area right +now, often you have contiguous pieces of Federal property. One +piece is owned and operated by the Forest Service; the other +piece is owned and operated by the Bureau of Land Management. + The Forest Service may have categorical exclusions from +NEPA for certain low-impact or no-impact activities. The Bureau +of Land Management, on exactly the same piece of land +continuous with the Forest Service's piece of land, will have +contradictory categorical exclusions. So one of the +recommendations that has come from the group already is to look +at those exclusions and see if we can't find more, but at the +very minimum to harmonize them, so that individuals who are +operating both on the Forest Service land and the contiguous +BLM land have one consistent message from the Federal agencies. + That's the first part of this effort. I think it will be +ongoing for the next several months, until we can put together +a draft set of recommendations. That draft we want to then +share very broadly. In fact, right now we're talking to the +University of Wyoming, who may host for us a session in May, +where we will just put the document out there, having the +varied interest groups at the table, including the Governor's +offices, and have at it in terms of seeing whether those +recommendations we come up with can be elaborated upon or +improved. + The second phase will be to reach out from the learning +we've had in those three sectors and look at additional sectors +across the government. One that has been suggested to us is the +mining sector, where improvements could be made in the NEPA +process. + Then, finally, after we have done our sectoral approaches, +the third phase would involve going back out of specific +sectors and just looking comprehensively across the board at +some general governing principles that we could put in place to +better effectuate NEPA's purposes. So it's a three-stage +process that we envision. + Mr. Lewis. As I understand it, much of the reinvention of +NEPA will take place by way of administrative rather than +legislative reforms, and you have mentioned in several ways, +your focus upon oil and gas, timber and grazing. At least for +the West and the Southwest, I can't imagine three hotter +buttons. + I'm just wondering, how do you really anticipate developing +a meaningful dialogue, let alone hopefully increasing trusting +relationships, when you start the process with the hottest of +issues. + Ms. McGinty. Well, we wanted to be responsive to those +things that seemed to be most troubling and concerning to +people. We did talk about this internally, whether we would +start with the general principles and then in an extended +period of time get to some of the specifics and try to solve +some problems as applied, or if we would do the process +inductively--start with the specifics and then build the +general principles from what we know works on the ground. + Mr. Lewis. Congressman Hansen and Senator Bennett would be +concerned about which people you're talking about. + Ms. McGinty. Well, this process has been informed most by +the Western Governors Association and the Western States +Foundation, which as you might know is a coalition of +extractive industries for the most part. We just wanted to roll +up our sleeves and work with those groups, because I do believe +that, while there certainly will be issues on which we differ +with some of those parties, there is more than a kernel of +truth to their complaint that the process is unwieldy, that +they do not get effective or crisp or clear decision making. I +know there are improvements that can be made. + I am very encouraged by the willingness of the governors to +help on this project. They are genuinely interested in +participating and seeing if we can't figure some things out +here. + We also have the very good fortune again of universities +pitching in. The University of Montana has something called the +Center for the Rocky Mountain West, which is dedicated to +trying to find these more collaborative approaches to decision +making. And the University of Wyoming has a special board that +it has created, with people from all around the country, to +focus on natural resource issues. Both of them have made +themselves available to help us in this project. + Mr. Lewis. In your discussions as you went forward with +this and examining these areas of possible use in the process +of reinvention, did you consider maybe taking just one of the +areas, maybe one of the lesser controversial ones? It's hard to +see which one it might be. But while working on lesser +controversial ones, experimenting to see how you really build +this positive relationship and the level of credibility, I +think is necessary, at the same time using the rest of your +troops for things like the reinvention, internally doing the +nuts and bolts as a part of all that? + For example, the grazing item, while very important to the +grazers, doesn't involve quite as many people. Did you think +about that? + Ms. McGinty. Well, we have built up to the specific focus +we have in these sectors now. For example, in the timber +sector, we are trying to build on the rapport we have already +built over the last four years with specific members of the +timber industry, through things like our ecosystem approaches +and our habitat conservation plans which we do through NEPA. So +there is a base of support that has been built and an honest +dialogue that has been built in that sector. + Similarly, in grazing, as I believe I shared with the +committee last year, we undertook 18 months ago or so a pilot +project to improve grazing practices and the NEPA +implementation there. We are now at the stage where we have +some learning from the pilot project that I think has helped to +build the bridges for us to take this on as a whole sector. + Mr. Lewis. It still boggles my mind that we're going to +take up all three of these items at once. No matter what +constituencies one has built, there still is a pretty +significant level of people who are wondering if we can trust +each other. + For example, all is not sweetness and light in timber +country. It might be helpful if one used--let's say you +usedgrazing to demonstrate to somebody that we actually can bring +interests together, and maybe make some question marks that are now +exclamation points after them. + I would like to welcome Mrs. Meek. We appreciate your being +with us. I understand your schedule---- + Mrs. Meek. I would like to protest because this Committee +meets at the same time as the other subcommittee on Treasury +and Postal. + Mr. Lewis. Mr. Stokes has the same problem this morning, +and my National Security meeting is around the corner. + Mrs. Meek. I just want you to know I am committed, but I +have to shuttle to get back and forth. + Mr. Lewis. I'm not sure if you've worked with Kathleen +McGinty before, but she is a very delightful person and she can +sell an Eskimo an icebox, so be careful. [Laughter.] + Mrs. Meek. Her reputation precedes her, Mr. Chairman. + + mining law proposal + + Mr. Lewis. While we are on the subject of reinventing oil, +gas, timber and grazing, what role have you specifically and +your office generally played in the Secretary of Interior's +recently announced policy to change mining law administratively +because of the failure to do so legislatively? + Ms. McGinty. I haven't been involved, Mr. Chairman, in the +details of the approaches that the Secretary has put forward. I +was aware that he was going to work on administrative reforms. +I was involved, however, in the proposal on mining that is +incorporated in the President's budget. That proposal would +establish a five percent net smelter return royalty on hard +rock mining, as well as set up a specially dedicated +reclamation fund into which those monies would be put. Those +monies would then be used in the communities that have had acid +mine drainage damages and things like that, so the money would +be used to clean up those sites. + There we have had positive response from the National +Mining Association, as well as an environmental group or two. I +was involved in that part of the proposal. + Mr. Lewis. Could you give me a feel for what Secretary +Babbitt wants to do with mining law as it fits into your short- +term or long-term reinvention goals? It's pretty clear from +what you just said that there would appear to be some +differences between your direction and what Babbitt may be +suggesting. + Ms. McGinty. To be clear, Mr. Chairman, I don't know that +there are differences. I'm just not versed right now in terms +of the details, administratively, of what he will put forward. +Indeed, I think he is in some respects in the early stages of +putting those proposals forward. + But the way that NEPA will work with whatever changes he +puts in place is to bring about the integration of what the +mining law under the Secretary's regulations may require, with +things like what are the Clean Water Act requirements, what are +the Clean Air Act requirements, what about RCRA. All of these +laws impact the mining industry. + The only place that we have to go to make sure those varied +requirements are integrated in one coherent whole is NEPA. NEPA +is the structure that tells agencies that they need to use a +scoping process. They need to look at all the requirements that +are out there, and they are supposed to present them to the +public as one coherent whole as to what the requirements will +be. + Mr. Lewis. I think you have heard that line, Ms. McGinty, +that is usually used somewhere around the beltway, that +``legislators come and go, and we'll be here forever.'' That +is, the bureaucracy suggests that. I know that such a statement +wouldn't bother Mrs. Meek, but it bothers the devil out of me. +[Laughter.] + I guess my point is that, in a fundamental way, we have the +Judiciary that has a very specific role; an administration, at +least as the Founding Fathers looked at it, was supposed to be +in the business of administering laws, going forward with +programs that are put together and sent to them by way of +elected policymakers. The legislature is in the policy +business. + And yet, it seems to me there has been an excessive pattern +of administrations, particularly at the second and third level +of permanency, that uses that statement that I introduced this +commentary with, that ``legislators come and go and we'll be +here forever.'' + With that backdrop, do you think it's the proper role for +the Executive branch to make such extensive regulatory +administrative changes as we're talking about here when it +wasn't able to accomplish many of those same changes in a +legislative context? + Ms. McGinty. I think it is my responsibility certainly to +execute the National Environmental Policy Act as it was written +by the Congress---- + Mr. Lewis. As those third levels interpreted it being +written by the Congress? + Ms. McGinty. Well, I feel an obligation myself to read and +interpret the obligations there. Most compellingly, I believe +there are two obligations. One, again, is to achieve this +integration of the various economic, social and environmental +objectives, and two is to do that in a way that the public has +a chance to participate in agency decision making. + I believe that we've made progress in moving towards that +very clearly stated directive in the National +EnvironmentalPolicy Act, in the kinds of programs that I've discussed +earlier today. But I do believe that we are still far away from +actually implementing Congress' intent, in that we've been very good at +document production, we've been very good at making sure we're not +going to get sued, or if we do get sued, we've checked all of the boxes +and so we're safe. But we have not been very good at living up to what +is a very simple but I think a very important directive that is the +heart of the National Environmental Policy Act itself. + Mr. Lewis. A final question regarding the Secretary, and +then I will be pleased to recognize my colleague, Mrs. Meek. + What is the time frame that you believe is necessary to +accomplish a reinvention of NEPA and how much would you expect +this reinvention to cost? + + nepa reinvention time frame + + Ms. McGinty. I believe, sir, in terms of the overall +reinvention of NEPA that I outlined, which would involve at +least these three phases, I think that would take on the order +of several years to finish that entire job. But in terms of +these individual pieces of this that we can put together, I +would hope, again in May, to be able to take advantage of the +opportunity that the University of Wyoming has presented, to +present the initial recommendations on the oil and gas and +timber and mining sectors, just to open those up to public +comment. I think there is real progress and benchmarks we can +make along the way. + Mr. Lewis. Thank you. + Welcome, Mr. Hobson, and my colleague, Mr. Stokes. + Mr. Stokes, I was just about ready to call on Mrs. Meek, +and I wondered maybe I shouldn't do that because my ranking +member came in. I'm going to give you the option. + Mrs. Meek. I will yield to the ranking member. [Laughter.] + Mr. Stokes. Let me say this, Mr. Chairman. I would prefer +that you recognize Mrs. Meek at this time. I have three +subcommittees working today. I will yield to her and then you +can come back to me. + Mrs. Meek. Thank you so much. + + homestead air force base + + Ms. McGinty, I understand that at the beginning of your +testimony you mentioned Homestead Air Force Base, which as you +know is sort of attached by my left arm. I get teased a lot +about it here in the Congress. + My question to you is, you are going to see that that +situation is worked out? + Ms. McGinty. Yes. + Mrs. Meek. According to the rules and regulations and all +of that? + Ms. McGinty. Yes. + Mrs. Meek. I need to know whether or not, being that that's +a very important facility for south Florida, if there are any +immediate plans to do so. + Ms. McGinty. Yes. Thank you. + As you may well be aware, there has been some controversy +with regard to Homestead Air Force Base. There were some +especially from the environmental community who were very much +opposed to the transfer to Dade County of the Air Force Base on +the premise that that would be incompatible with restoration of +the Everglades. + CEQ got involved I think in the fall of last year to see if +we couldn't say there is a way for both of these objectives to +be met; namely, the economic development opportunity for Dade +County, as well as preservation and rehabilitation of the +Everglades. + The agreement that we have reached among the Federal +agencies and also with the mayor there, and the county +officials, is a process that would involve two stages. One, +which is currently underway, and we anticipate will take +roughly four months--potentially four months to a year--which +will enable actually the transfer of the base to be +effectuated. + The analysis that is underway right now will simply look to +whether there is additional environmental concerns that should +be reviewed. But we are confident in this first process in four +months to a year that the base will be transferred. + The second part of the agreement depends on the county's +plans for the Air Force base, which then will become a +commercial air strip. If the county wishes to expand the +current footprint of the air strip and potentially put a second +or third runway in, at that point we would reengage the +environmental analysis process and look at the issues then. But +we didn't want that larger picture, which is quite speculative +right now, to impede the economic opportunity for Dade County. +So that's the agreement we put in place. It will allow for the +transfer of that Air Force base, and we think it will allow for +that to happen without any genuine concern with regards to +Everglades restoration. + Mrs. Meek. I'm glad to hear that, in that the community +college in the air base conversion, they were awarded a part of +that space that you've talked about. But they're being held up +by all of these--I don't call them peripheral, but the +political impasses that have been reached because of the air +strip and all of that. That is holding up the college's +project. The money that the Congress awarded them is in +jeopardy as well. + So do you have any idea as to when---- + Ms. McGinty. I could look into that specific issue, but +overall, I think we now have the blueprint for having this move +forward. We have figured out a way that this does not need to +be an impasse we can't surmount. We will be able to transfer +the Air Force base. + As I said, it may take on the order of four months or more +to do that, but we are on the way towards that objective. + Mrs. Meek. Thank you, Mr. Chairman. + Mr. Lewis. Thank you very much. + Now, if you would yield the balance of your time to my +ranking member, Mr. Stokes. + Mr. Stokes. Thank you, Mrs. Meek, and thank you, Mr. +Chairman. Ms. McGinty, it's nice to see you again. + I understand that you've had an extensive discussion this +morning regarding your efforts relative to undertaking this +major effort to reinvent the way Federal agencies implement the +National Environmental Policy Act. + + epa's rule on ozone and particulate matter + + Let me ask you this. One proposed set of environmental +regulations now generating a great deal of comment and activity +this year is the Environmental Protection Agency's rules on +ozone and particulate matter. Can you comment on CEQ's +involvement to date in these regulations? + Ms. McGinty. Yes, sir. + This is a pending rulemaking, so in terms of the details of +the substance of the proposals, there is still comment coming +in that will be reviewed on those proposals. + But CEQ's role has been and will continue to be, as this +rule moves towards its final versions--which I believe is in +June or July of this year--we will work with the Office of +Management and Budget to make sure that there is a +comprehensive review of the proposed standards. + That will involve making sure that the comments that come +in from the public on the record to the Environmental +Protection Agency are made available to the other agencies that +have an interest in this issue. Second of all, in the next two +weeks, we will engage a series of meetings where we will invite +in state and local governments, the environmental community, +and representatives of industry, to hear directly from them +what their perspective is on that. + So the short answer to your question is that CEQ will be +very much involved in terms of the White House review of these +rules, and in undertaking that, we will make sure especially +that we have a public outreach process to hear comments on the +rules. + Mr. Stokes. In this regard, there appears to be a great +deal of discussion and difference of opinion within the +scientific community itself as to whether the data support the +proposed rules. Of course, Congress is now getting in the +picture and having some congressional hearings on the matter to +add more confusion to the picture. + Do you have any comments in that regard? + Ms. McGinty. Well, sir, again, the rules are pending, so we +will see the comments that come in. I guess I would also note +that my colleague, Dr. Gibbons, will be here soon and certainly +can speak to the science. + I would just say that it's my understanding that some of +the confusion pertains I think more to the ozone standards than +the particulate matter. There the confusion so to speak is, I +think, relevant not to whether or not there is a health problem +and whether or not a change in the current standards is +necessary. The EPA's advisory group I think has spoken to that. + But because ozone is an area where there is not a clear +bright line, where we know that on this side of the line it's +unhealthy and on that side of the line you've achieved perfect +health protection, it's more of a sliding scale. Therefore, in +the end, science won't be able to tell us exactly, directly, +definitively, where the right point is. There will need to be a +policy judgment as to what that right point might be. + + proposed asset exchanges + + Mr. Stokes. If Mrs. Meek still has some time, let me try to +get in another question or two. + One of the administration's methods of dealing with certain +difficult environmental issues in an era of extremely tight +budgets has been to propose asset exchanges. Probably the two +more noteworthy examples of this approach are the proposed land +and asset swaps for the New World Mine near Yellowstone +National Park and for the headwaters old growth timber in +Northern California. + Concerns for this approach prompted the Chairman of the +House Appropriations Committee to write to the President +expressing his reservations. + What has CEQ's role been in these proposed asset exchanges? + Ms. McGinty. We have been very much involved in these asset +exchanges because they involve a plethora of agencies. Each one +of them involves a broad array of agencies who have a piece of +those issues. + To put these initiatives in context, pursuant to the +Federal Land Management Policy Act and several other statutes, +the agencies do engage on the order of 200 land exchanges every +year. The purpose of them is to protect and preserve +particularly valuable resources or to achieve better coherence +and coordination in management responsibilities. So it is +pursuant to those laws that these exchanges have been +undertaken. + Now, the magnitude of these two exchanges is larger than +most of the exchanges that have happened in the past. So what +we are undertaking to do is to find the assets that could be +offered in exchange. + We have visited with Mr. Livingston, as well as Mr. Regula, +who had signed and sent the letter to the President that you +referred to. We have briefed their staffs and certainly we will +stay in very close coordination and contactwith the Congress as +these things move forward. + Mr. Stokes. Is it your opinion that the administration has +the legal authority to engage in these swaps? + Ms. McGinty. Yes, sir. Again, this is pursuant to the +Federal Land Management Policy Act, I think called the Weeks +Act. There are a series of land management statutes that +proscribe and authorize the exchange of assets. Again, on the +order of 200 of these exchanges are done every year by the +various land management agencies. + Mr. Stokes. Thank you, Mr. Chairman. You have been very +generous with Mrs. Meek's time and I thank you. + Mr. Lewis. Thank you, Mr. Stokes. I appreciate both of you +participating. + Mr. Hobson, the same with you. + Mr. Hobson. Thank you. I had another hearing, too, and I'm +supposed to be over there. + I'm going to ask a series of questions, and you can answer +whichever ones you want. + Ms. McGinty. OK. [Laughter.] + Mr. Hobson. I'm sure she'll get to all of them. + On air quality, I want to make a statement on EPA's +proposed air quality standards for ozone and particulate +matter. This is very important to Ohio. We had a delegation +meeting and we had more Members attend that delegation meeting +than we've ever had since the six years I have been here. We +had more state legislators in on that issue than I have ever +seen before. + I might tell you that Senator Glenn actually took the lead +on that issue for our state. So this is a bipartisan problem as +our state looks at it. I don't think anybody is locked into +anything. We're told the cost is two billion dollars a year on +our state, on something that the science is not really there. +So we're searching for an answer. I will tell you that it's an +issue of concern. + I'm also really concerned about the Everglades. I think +anybody who has ever been to Florida is really interested in +the preservation of the Everglades. I'm concerned about the +proposal that was defeated in Florida that would have helped in +the Everglades, and I don't know what you're going to do about +that. + The third issue is on this new generation of vehicles. I'm +going to be a little parochial for just a moment. Wright- +Patterson Air Force Base is working with the private sector in +the transfer of technology for new types of materials, and I +would hope you would look at that technology. + I would also tell you that I know we're only doing this +with Ford, Chrysler and GM, but I heard last night from a +company in my district that is going to produce a natural gas +vehicle that will be the most efficient natural gas vehicle on +the market in California. It will be produced in Ohio and +shipped to California. I might tell you that it's not a company +on that list. + I think we're missing an opportunity if we limit our +technology to not include some of these companies. They're +going to have a natural gas vehicle on the market that's going +to have a 200 mile range and I think it's going to sell like +hot cakes in that area. So somebody ought to look at that. + The last issue is something I ask everybody when they come +before us, so people need to get prepared if they're not. It's +about your rent. I notice a jump in your GSA rent. You say it's +nonnegotiable. That troubles me. GSA should not dictate to you +and you should have the ability to negotiate. If they don't, +you need to come and see me. + GSA met with me last year when I started asking about +rents. The Consumer Product Safety Commission took on this +issue with GSA and the Commission was able to move their labs +and make some changes. I think you need to look at your rent. I +want you to take on GSA, and if they're not being responsive, +then you need to come to our committee and we need to follow +up. + + agency rent cost + + If you look at these agencies across the board, the +percentage of money they're spending on rent is not right. It's +an arcane system and we need to take a look at that, Mr. +Chairman. + If you want to respond to the rent question, the rest of it +you can answer later if you wish. + Ms. McGinty. I'll start with that one and say that we +accept and we'll call to follow up and have an appointment with +you. + Mr. Lewis. You can reduce that rent across the street from +the White House, right? + Ms. McGinty. Right. + Mr. Lewis. That would be interesting. + Ms. McGinty. It would be wonderful. We would love to have a +reduced rent, so we would love to follow up with you on that. + + air quality standards + + On the other matters that you raised, on the airstandards, +one of the roles that again CEQ will play is to provide a forum for +various stakeholders, including especially state and local governments, +to come in and make presentations to us on the specific concerns they +have with regard to the rules. + As you might know, the rules are still pending. The comment +period is still open. The final rules have not been +promulgated. Starting, I believe, on March 10th, we will begin +to hold that series of meetings, together with OMB and the +White House, and we look forward to hearing from the state +governments on those specific issues. + Mr. Hobson. Have they been notified yet to get ready? + Ms. McGinty. They may well have yesterday. The requests for +folks to come in may have gone out yesterday. But, in any +event, they will be issued very soon. + + florida everglades + + On your second point with regard to the Everglades, I am +very optimistic in terms of the progress we have made with the +bipartisan support of the Congress in beginning to turn the +tides on Everglades restoration, and I think in a way that +achieves the environmental objective but underscores the +economic importance of the Everglades in terms of water quality +and drinking water supplies in south Florida. + In terms of the specific issue of the funds that are needed +to continue the restoration job, the President has again built +on what the Congress did last year in providing $200 million +for some of the restoration work, to increase the budgets of +the agencies that are involved here so that we can get the job +done. We do need to work in a bipartisan way, I think, to try +to secure the resources that really are necessary. + While we have made a lot of progress, the overall tab for +Everglades restoration is on the order of $3-4 billion. So the +$200 million down payment that the Congress provided last year +is very much a help but only a beginning. + Mr. Hobson. If I may, Mr. Chairman, one of the real +problems is there are two or three companies down there that +are getting off, in my opinion, scot free that have been major +polluters in that situation. They went out and spent a lot of +money on a campaign to tell people that it was all wrong. I +watched that campaign and it was very troublesome. I know we +have problems everywhere, but that is a natural resource in +this country that should be protected and people shouldn't get +away with what happened there. + I'm going to leave it to Congresswoman Meek. But there is +bipartisan support I think for the Everglades. + Ms. McGinty. I would just note on that particular point +that the President has reproposed in his budget that the sugar +industry be asked to contribute a penny per pound of sugar +produced towards the restoration of the Everglades. So we are +hoping we can secure that piece of the budget as well. + Mr. Lewis. Can you do that by regulatory adjustment or do +you have to have legislation? + Ms. McGinty. We need legislation, yes. + Mr. Lewis. I just thought I would ask the question. +[Laughter.] + As you can kind of sense from this committee, at least from +the questions here on both sides of the aisle, we really do-- +especially on environmental considerations--do hope to have as +nonpartisan an environment as possible, for the environment is +for all of us to be concerned about. The credibility question +very much applies and underlines all the thrust of our +direction today. + You know, whether Secretary Babbitt likes it or not, the +mining law of 1872 is pretty clear on what it means and what it +does. I mean, even a nonlawyer like me can read it and kind of +make a reasonable, narrow adjustment. + To change the administration of the law through executive +action, using conflicting statutes as cover, is a clear +violation of congressional and statutory intent. That comment +takes us right to kind of the heart of there really needs to be +a partnership here rather than presumption. I make that point +even though I intended to be through with CEQ. + Ms. McGinty. I would be happy to follow up on that point. I +do know that the basis for the Secretary's action was a report +developed by the Bush administration, in terms of regulations +that had not been promulgated or had not been updated that are +called for in the statute. They have to do, I guess, with the +environmental management provisions envisioned in the statute. + Mr. Lewis. I note with interest that you often refer to a +former administration that happens to be Republican. I +understand that. But the reality is that that goes back to the +point: ``Legislators come and go and we'll be here forever.'' + I hope to end on a positive note. You mentioned Northern +California and some of the problems that were up there. +Frankly, it's a long ways from my district, but it's where the +flooding was horrendous. + My friend, John Garamendi, wants FEMA to give the USGS some +$2 million for levee mapping. The problem is there are 4-6,000 +miles of levees and we don't know how high they are, what their +condition is, a lot of things. People at the California +conservation agencies suggest that FEMA mapping might well be a +waste of money and that there are technologies that perhaps can +better do the job. + Because these problems were not so long ago in the +black,and I've been familiar with them for a while, I might bring to +the attention of your people programs like GEOSAR and I-Star, which is +a mapping process using airplanes like 737's with technology that can +do it very rapidly and very effectively. I would suggest maybe, if two +million is the right amount, that we go in another direction and get +the job done quickly, especially as the weather ahead of us gets to be +better. That's something I would urge you to look at. + Ms. McGinty. Thank you very much. We are very closely in +contact with Doug Wheeler, the secretary of the resource agency +in California, to undertake this effort. + Mr. Lewis. I'm not sure that Doug of GEOSAR, for example, +as a potential. It is an item that--through another venue I +have been in contact with it. That stuff is now no longer in +the black and portends really some fabulous things for +environmental and agricultural considerations and so on. + As you know, the Corps of Engineers can issue Section 404 +permits. If it's all right with the Members, it's approaching +the time when we move to our next series, but I want to go +through just this item and maybe ask you to respond for the +record, except for those questions that Members have pressing +on their current agenda. + The Corps of Engineers can issue Section 404 permits based +on wetland objectives identified in a special management plan, +called SMP. Local governments and land owners in many parts of +southern California and other states are interested in +conducting such comprehensive plans similar to the habitat +conservation plans that have been approved and are currently +being developed. + Upon completion of the SMP, a comprehensive, long-term +permit could be issued for the area, replacing the needs for +applicants to seek a permit for each individual proposed +action. This concept has the dual benefit of protecting +wetlands and allowing for development under a thorough yet +economical and streamlined permitting process. + Does CEQ support this concept, and if so, what and can will +you do to help facilitate its implementation? + Ms. McGinty. I am not aware of that particular program, but +certainly the concept of it is very consonant with what we've +done with the habitat conservation plans and some other areas. +So I would be very happy to look into it and see if we have a +program there or if we could build one. + Mr. Lewis. I'm constrained, because my colleagues are so +kind to be with me, to ask you to look at the balance of my +questions for the record and see if either of my colleagues +have questions they want to pursue here. + Mrs. Meek. + Mrs. Meek. I don't know, Mr. Chairman, whether my question +is relevant, but allow me to ask it and perhaps I can get the +proper reference. + + brown fields sites + + What is the situation regarding the brown fields situation? +Does that come within your purview? + Ms. McGinty. I do work on that very closely. I believe it's +a perfect example of where we have an environmental, economic, +and social objective brought together in a very good program, +yes. + The situation is that there are several proposals that are +pending. First of all, administratively, we have established a +hundred brown field sites around the country where we have been +able to provide seed money to local communities to restore +blighted urban areas and bring them back into productive use. + The President's budget calls for, I believe, a doubling of +that number, so that we could get on the order of 200 sites, +and I think moving towards a goal of 300 sites eventually. + Bills have also been introduced in the Congress that would +go a step further and specify technical assistance that could +be provided in developing brownfields proposals. And finally, +the President's budget also includes a new tax incentive that +is a $2 billion tax incentive that encourages private industry +to invest in brownfields areas. + And the Council on Economic Advisors estimates that that $2 +billion if we can get the Congress' support for it, will +leverage on the order of $10 billion of private sector +investment in these abandoned areas. + And I would be happy to get you additional information on +the program itself. + Mrs. Meek. It will certainly help us in the welfare or the +work programs that we are all trying to do. + Ms. McGinty. Exactly. + Mrs. Meek. And I would like to talk with you about it +further. + Ms. McGinty. Exactly. It is a very good source of job +opportunities and it is where the environment can help create +jobs. + Mrs. Meek. That is right. + Thank you. + Ms. McGinty. Thank you. + Mr. Lewis. Thank you, Mrs. Meek. + Following up just a little bit on the flooding question I +was talking about earlier. As you know, normally we think about +floods in a State like California or elsewhere in the country +and now all over the country. We think of FEMA in terms of the +immediate response. + Ms. McGinty. Right. + Mr. Lewis. But many of the problems relative to those kinds +of challenges are not FEMA responsibilities. In fact, a number +or a key problem with government response has to do with +environmental organizations using NEPA and other statutes and/ +or regulations that seem to slow down or hold up river channel +restoration, and dike repair replacement. + + flood plains + + Southern California is the country's largest area flood +plain unprotected with maybe a billion and a half dollar +project altogether because of a past history of dumb policy +making. Again, there are tens of thousands of homes in the +flood plain in Orange County south of an area way up north. +There are billions of dollars of property involved and yet, +much of the work moving forward is, in many ways, being +hindered by almost excessive use of NEPA and other laws by +environmental groups who want to see no channeling whatsoever. + Are you familiar with what is going on, especially in the +west in that regard? + Ms. McGinty. This issue was raised to me as a concern by +Congressman Fazio and also Senator Feinstein. And I visited +with both of them and immediately within 24 hours, we issued a +statement that made it very clear that none of these laws would +impede operation and maintenance repair of these levies and +flood, the various hardware that is in place to prevent +flooding. + The concern I think was as much one of confusion about what +are we or are we not allowed to do and, so, we tried to put out +a statement that would clarify that as much as possible. + What we are hoping to do in the flood work that we have +undertaken is to provide communities and some of the +individuals you have talked about with options. Previously +folks were not offered any options in terms of how they could +respond to a flood. The only option was to rebuild the levy and +be in jeopardy of being flooded again the next year or the next +several years. + The options that we will provide will enable people to move +levy structures back to increase the flood plain and the +absorptive capacity of the river, to relocate if they would +like to get out of the flood plain. These are options that +previously were not available but the Congress passed new +authorizing legislation last year that gives us the ability to +do that and we are trying to make sure that, in fact, those +things are executed. + Mr. Lewis. I appreciate that response and as I indicated, +all the members have questions they would ask for the record. + We very much appreciate your being with us today and for +now, we will thank you and this part of our session is +adjourned. + Ms. McGinty. Thank you, Mr. Chairman, I appreciate it. + [Questions for the record follow; see budget justification +at end of volume.] + +[Pages 231 - 390--The official Committee record contains additional material here.] + + + + Wednesday, April 9, 1997 + + AMERICAN BATTLE MONUMENTS COMMISSION + + WITNESSES + +GEN. FRED. F. WOERNER, USA [RETIRED], CHAIRMAN, AMERICAN BATTLE + MONUMENTS COMMISSION +MAJ. GEN. JOHN P. HERRLING, USA [RETIRED] SECRETARY +KENNETH S. POND, EXECUTIVE DIRECTOR +COL. ANTHONY N. COREA, USAF, DIRECTOR OF OPERATIONS AND FINANCE +COL. DALE F. MEANS, USA, DIRECTOR OF ENGINEERING AND MAINTENANCE +COL. KEVIN C. KELLY, USA, WW II MEMORIAL PROJECT OFFICER + + Introductory Remarks + + Mr. Lewis. The meeting will come to order. + Our hearing this morning relates to the budget for the +American Battle Monuments Commission, and it is my pleasure to +welcome General Fred Woerner. I don't have any formal comments, +per se, but I would call upon Mrs. Meek, who was kind enough to +be here with us this morning, if she has any comments she would +like to make. + Mrs. Meek. No, Mr. Chairman. + Mr. Lewis. Presuming that our schedule is to move forward +today and to try to get our work done in a reasonable time, we +have three groups before us. I would appreciate it very much, +General Woerner, if you would introduce your guests and present +your testimony, and then we'll have questions. + General Woerner. Thank you very much, Mr. Chairman. + To my right is the Secretary, Major General John Herrling, +USA-retired, and to my left is Mr. Ken Pond, Executive +Director. + I will be very brief. I have submitted a full statement for +the record. + Mr. Lewis. And it will be included in the record. Thank you +very much, General. + General Woerner. Thank you, sir. + On behalf of the American Battle Monuments Commission, I am +pleased to appear before you today. I do thank you, Mr. +Chairman, and members of this committee, for the fine support +that you have provided us in years past. + The very special nature of the American Battle Monuments +Commission places it in a unique an dhighly responsible +position with the American people. The manner in which we care +for our Honored War Dead is, and should remain, a reflection of +the high regard in which we, as a Nation, memorialize their +service and their sacrifices. + As you are well aware, the American Battle Monuments +Commission was established by Congress in 1923. It is a small, +one-of-a-kind organization, responsible for commemorating the +services of the Armed Forces where they have served since 1917. +We do this through the construction of memorials and memorial +burial grounds on foreign soil. The American Battle Monuments +Commission administers, operates and maintains 24 permanent +memorial cemeteries and 28 monuments, memorials and markers in +15 countries around the world. + We have eight World War I and 14 World War II cemeteries +located in Europe, the Mediterranean, North Africa, and the +Philippines. In addition, we are responsible for cemeteries in +Mexico City and Panama. Interred in these cemeteries are a +total of 125,000 War Dead. We also care for 5,000 more +Americans buried in Panama, and we honor, in addition, 94,000 +of those who are missing in action or were lost or buried at +sea. + The care of these cemeteries and memorials requires a +significant annual program of maintenance and repair of +facilities, equipment and grounds. It is important to note that +this maintenance requirement is extraordinarily labor- +intensive. Therefore, in our budget, 72 percent is committed to +salaries, leaving us only the 28 percent balance to provide for +our operations, including engineering maintenance, our +utilities, our horticultural supplies, equipment, and +administrative costs. + Furthermore, in our uniqueness, we do not have the option +of closing or consolidating cemeteries or memorials. We must +achieve any improvements through greater efficiency, and we are +attempting to do that precisely through automation in both the +operational and financial management areas. + Complementing these missions, we have been mandated by +Congress to construct two new memorials in Washington, D.C. In +1995, President Clinton and President Kim Young Sam of the +Republic of Korea dedicated the Korean War Veterans Memorial, +and in February of this year, we opened the Korean War Veterans +Memorial's information kiosk. This kiosk houses an automated +honor roll, which allows friends and relatives to query a data +base containing the names and information about those who died +during the Korean War. With the opening of the kiosk, that +memorial is now complete. + In May of 1993, Congress authorized the American Battle +Monuments Commission to build a national World War II Memorial. +The Rainbow Pool site on the mall was dedicated on November 11 +of 1995 by President Clinton. Since that time, a national +design competition for the memorial was held, with over 400 +preliminary designs submitted. Six finalists were selected for +the final stage of competition, and this past January, the +President announced the winner of the design competition. As +directed by Congress, the project will be funded through +private donations. + Our greatest challenge, Mr. Chairman, for fiscal year 1998, +will be dealing with aging facilities and equipment. Our +cemeteries and memorials range in age from approximately 50 to +80 years, and our Mexico City cemetery is over 140 years of +age. The permanent structures and plantings, which make our +facilities clearly among the most beautiful memorials in the +world, are aging and require prioritized funding to maintain +them at current standards. + + fy 1998 budgetary requests + + Therefore, we are requesting $242,000 more in fiscal year +1998 for maintenance and minor construction. In addition, much +of our equipment is old and rapidly reaching the end of its +useful life. In order to resolve this problem, we are +requesting an additional $201,000 to fund our equipment repair +and replacement program. + We also have small increases of $207,000 for supplies, +$300,000 to integrate our financial system in compliance with +OMB, GAO, and the recent congressional directions. And finally, +$214,000 for the rental of office space that, up until this +year, was provided at no cost. + In summary, since 1923, the American Battle Monuments +Commission's cemeteries and memorials have been held to the +highest standard in order to reflect America's continuing +commitment to its Honored War Dead, their families, and the +U.S. national image. The Commission intends to continue to +fulfill this noble trust. + Our appropriation request for fiscal year 1998 is +$23,897,000. + Mr. Chairman, this concludes my remarks. I am at your +pleasure, sir. + [The statement of General Woerner follows:] + +[Pages 394 - 397--The official Committee record contains additional material here.] + + + Mr. Lewis. Thank you very much, General Woerner. + + foreign currency fluctuation + + As you know, last year the committee expressed its concern +about the Nation's cemeteries and war memorials relative to +their general condition, and wanting to make sure we were +attempting to at least be responsive to some of the problems +there, we added $2 million above and beyond the President's +request, that funding essentially going to that account dealing +with foreign currency fluctuations. The budget justifications +indicate that the entire $2 million will be utilized. I had +some questions in connection with that, and those questions +obviously apply to similar considerations in the 1998 proposal. + What is the currency fluctuation loss, for example, for the +most recent month? + General Woerner. Yes, sir. Tony, you have the specific +numbers. + Colonel Corea. The most recent month, March 1997, the loss +was $113,000. + Mr. Lewis. I understand the monthly estimates in the +justifications for January through September averages in the +$170,000 range. + Colonel Corea. Yes, sir. + Mr. Lewis. Is it your estimate now that the entire $2 +million will actually be used? + Colonel Corea. Our original estimate, was that the $2 +million would be used. That was based on where we were last +year. + As you know, the dollar has been exceptionally strong this +year in the overseas foreign currency markets. For instance, +today the French franc is at 5.77 francs to the dollar, which +is higher than what we had estimated. Our guesstimate--and I +just say it's a guesstimate because we don't know what will +happen with the foreign currency markets--is that we will use +about $1.4 million this year, as opposed to the $2 million that +we estimated last year. But that's strictly, as I said, a +guesstimate, based on where we're sitting today. + Mr. Lewis. The problem with our budgetary process is that +we don't have to guesstimate about the reality that we've got a +huge deficit out there and there is not much fluctuation, +except it seems to keep going up. There was some adjustment +downward in the annual amount recently, but the 1998 request +does include projections that assume fluctuation problems, and +it is a guesstimate as well, I assume. + Colonel Corea. Yes, sir. 1998 is our best estimate. +However, 1998 does include a repricing of the foreign currency +budget rate, which we have not done since the account was +established in 1988-- + Mr. Lewis. Repricing of the budget rate, what is that? + Colonel Corea. Repricing is to bring the budget rate closer +to the actual market rate. For instance, the rate that we've +been using since 1988 has been six francs, actually 6.01 +francs, to the dollar. However the actual rate hasn't been +there in years. OMB has come back to us and we've looked at the +rates, and we're repricing using the DOD rates because they +have the experience and the staff to be able to estimate the +rates more precisely than we could. So we're going to be using +a 5.28 rate for francs in the future. And this will be closer +to where the actual dollar is versus the foreign currency +budget rate. + General Woerner. Of course, it is well known that we should +neither lose nor profit from the currency exchange. Certainly +we have never profited. However, we have lost, and in fiscal +year 1996 we had to take $.7 million out of our operating +funds--actually take it right back from the field--thus +increasing our backlog of maintenance. + So at the end of this year, if the foreign currency market +stays exactly the same, we might have $.6 million left in the +account, that will remain purely for future currency exchange +issues. We would add an additional $2.1 and hopefully start to +re-establish a balance in the account, rather than be in the +negative and have to take foreign currency costs out of our +operating funds, as we have done. + Mr. Lewis. I'm interested in that, and I hear what you're +saying. But essentially what you're saying is we're going to +build that reserve account because of the impact of +fluctuations, that it may very well cause us to delay upkeep +and repairs that are really the reason for our existence in the +first place. Those kinds of decisions are delicate decisions. +Indeed, if the Congress gets the view that maybe you're more +concerned about fluctuation than you are taking care of +memorials, we could have a problem. + General Woerner. Yes, which we are clearly not. +Nevertheless, having been through the experience of taking $.7 +million out of very limited operating accounts, which are only +28 percent of our budget. We would like to have at least a +point or two margin in there, rather than gamble on the zero, +given the capriciousness of the currency exchange market. + Mr. Lewis. Well, we handled similar problems with other +much larger accounts by way of supplementals, but some +supplementals are relatively easy in debate and others are more +difficult. + + pay raises + + The budget requests $12,250,000 for salaries in 1998, a 2.9 +percent increase above 1997. Given that the majority of ABMC's +employees are foreign nationals, where cost-of-living increases +are determined by their foreign country and, thus, not subject +to your control, is that 2.9 percent realistic? + Mr. Lewis. Tony? + Colonel Corea. Well, we expect that it's not. We were +limited to the 2.8 percent because it was the standard rate.\1\ +We expect that we could have pay raises higher than 2.8---- +--------------------------------------------------------------------------- + \1\ Permitted for personnel cost increases. +--------------------------------------------------------------------------- + Mr. Lewis. The standard rate? + Colonel Corea. It is the rate that OMB allowed us to apply +in this year's budget request. + Mr. Lewis. I understand. Okay. + Colonel Corea. So it should be adequate for U.S. employees, +GS employees and U.S. miliary, but it may very well not be +adequate for our foreign national employees, who may receive +pay raises higher than the 2.9 or 2.8 percent. So we could have +to take funding from other accounts in order to pay our foreign +nationals' pay raises. + Mr. Lewis. Okay. Any further comment? + General Herrling. No, I don't think so, Mr. Chairman. + + fte + + Mr. Lewis. The justifications indicate that the 1998 +request will support 363 FTEs, a decrease of one FTE below the +1997 level. Last year, you estimated 367 FTE in 1997. + What causes the number of FTEs in 1997 to decrease by +three? You estimated it was 367, so it was a reduction of +three, with the current estimate of 364. The Congress provided +your full 1997 budget request--in fact, we added that $2 +million that I mentioned. + What FTE level does ABMC need to maintain its cemeteries +and memorials at the current high standard? I presume you're +going to tell me it's the amount you're requesting. + General Herrling. Mr. Chairman, the 363 is about the right +level to maintain the cemeteries at the current standard. + As I go around and talk to superintendents, there is +concern that their workforce is being cut back to a point where +they can no longer maintain these cemeteries at the standard +that we expect. They are very concerned about future cuts in +the workforce. + I have gone into headquarters and taken as much out of the +headquarters and the European region as I can. But I think we +have reached a point now where it would be very detrimental to +take further cuts below 363. + + foreign currencies + + Mr. Lewis. I'm assuming that you're using the French franc +as the measuring tool compared to the dollar, because so much +of the work is in France? + Colonel Corea. Yes, we actually use each of the currencies. +We used the French franc here strictly as an example. + General Herrling. We use seven different currencies in +Europe: French francs, Belgium francs, Netherland gilders, +British pounds, Luxemborg francs, Italian lira and Tunisian +dinar. + + maintenance backlog + + Mr. Lewis. Let's talk about that backlog in maintenance and +repair projects. The justification indicates that the backlog +will total $8.4 million at the end of 1998. Last year, you +estimated a backlog of $5,844,000 at the beginning of 1997, and +that same level at the beginning of 1998. + What happened? + General Woerner. Well, sir, the American Battle Monuments +Commission, both at the Commissioner level and at the +secretariat level, is under new management, and we threw out +the old list. We lost confidence in it. We also got aboard a +new engineer, replacing an individual who had been with the +Commission for 22 years. + So, with a clean sheet of paper, we went out and did a +thorough scrub of our entire holdings and came up with a new +prioritized list in which we now have total confidence. We feel +that the approximate $10 million engineering project list is an +accurate statement of all the projects we need to complete. +After completing the fiscal years 1997 and 1998 projects, those +remaining on the list constitute our backlog. + Mr. Lewis. I would say at the very least that's a +significant adjustment, percentage-wise and, indeed, in your +budget, dollar-wise. + General Woerner. Yes, it is. Very significant. + Mr. Lewis. You have replaced somebody who had been there 22 +years, so suddenly the scrub shows that the condition is +considerably less than you might wish it to be and thereby we +have a backlog that's considerably higher than we originally +estimated, just by replacing a person who had been there 22 +years, if that's the case. + General Woerner. Also, this scrub was made and--this new +list was built on clearly articulated and established +standards, against which we can measure the condition of our +buildings and grounds. + Mr. Lewis. Is that a new thing? You didn't have clear +standards before? + General Woerner. Certainly not to the degree that we have +now. We were not satisfied that the list had been built against +hard criteria. + + management headquarters + + Mr. Lewis. General, this line of questioning has taken me +right to the heart of some of our fundamental budget concerns. +You said that a very high percentage of your budget involves +personnel who are required to actually do the maintenance. What +percentage of your personnel base is in management here in +Washington? + Colonel Corea. I think it's three percent. + General Herrling. Three percent of our total personnel, of +those 363. + Mr. Lewis. Which means about 90 or 100 people, right? + General Herrling. No, sir. + Mr. Lewis. Oh, that's a third. + General Herrling. We have 14 people. + Mr. Lewis. You have 14. Has the total volume of 364, 367, +been reasonably close to the number of employees you've had for +an extended period of time? + General Woerner. Reasonably close, and coming down. We have +drawn down, and with this one coming out in fiscal year 1998, +we will have drawn down the directed eight spaces. So it's been +in the---- + + maintenance backlog analysis + + Mr. Lewis. What I want to push for, for the record here at +least, I would like to get an idea of the process you went +through in terms of this scrubbing, establishing new standards +and maintenance, et cetera, and then looking again, why that +led to a sizeable readjustment, when was the last time we did a +scrub like that and set standards, et cetera. + General Herrling. Let me try that, Mr. Chairman. + When I came in a little over a year ago--I've been on the +job 18 months--and in preparation for this hearing a year ago, +I sat down with my then engineer and went over the list of +priorities and what the backlog of maintenance was in dollar +figures. I wasn't happy with the answers. The detail wasn't +there and the justification wasn't there. + So when he retired, after spending 22 years in this +organization, and with a total of 50 years of military service, +I brought in a new engineer. He's sitting behind me, Colonel +Dale Means. The charter I gave Dale was, go out and visit every +cemetery we own, and as many monuments as you can, and make an +assessment on what our real hard projects are, as far as +construction and repair. + I also hired a new engineer in the Paris office. The fellow +who we had over there was not an American. The superintendents +complained that he wasn't responsive to their needs in the +cemeteries, so I hired an American engineer and put him in the +Paris office. + Between these two engineers, they visited our cemeteries, +they have consolidated the master engineering projects last, +and I am confident that we now have a list that I can bring to +anybody and justify. In fact, I think---- + Mr. Lewis. Let me tread on dangerous ground by making a +comment for the record. I hope it's not a reflection of what +you just described as the process you went through. + There is a major project in my district of no significance +to the entire county. It happens to relate to a military +circumstance. But that project is going forward with some +policy discussions by elected officials who don't necessarily +know a lot about long-range planning or how you create jobs, et +cetera, et cetera. But the project is being run by a retired +person from the military. Every time we have a problem in my +region, we seem to hire a former military person, and the +project seems to not work very well. + You suggest we've got a guy here who--I don't want to be +overly critical, but 50 years with the military and, after 22 +years in this operation, we have some concerns about maybe the +standards. That would suggest to me serious questions about a +process whereby we review not only what our responsibility is +but how it's getting done. I would really like to have some +more elaboration and discussion, at least with my staff, as we +develop this record. + General Herrling. I think I have tried to do exactly that +since I came on board as Secretary; to really take a new look +at how we're doing business, the personnel situation, our +project listing and how we finance projects to see if we can't +apply some real hard management principles to the processes. + I am looking to the future. We're trying to come up with a +long-range plan, a plan for the next five or ten years for +those cemeteries, and a lot of this has just been started in +the last year, Mr. Chairman. + + abmc management and leadershipI21General Woerner. May I add to that, + Mr. Chairman? + + Mr. Lewis. Sure. + General Woerner. The organization has always been very +committed, but some of the people had an unusually long tenure +and hadn't grown with new managerial techniques and skills. So +while the heart was there, some of the talent was in short +measure. + There have been significant changes in the managerial side +of the organization, not only with the Secretary but also with +the Paris office, a new region director there, a new deputy +region director, new engineer, and in our Washington office, a +new executive director as well as a complete change over in our +directors for finance, engineering and personnel/ +administration. In addition we changed the director in our +Mediterranean office and the superintendent at our Manila +cemetery. So what I'm saying, sir, we now have the leadership +aboard that are products of modern management techniques, +rather than the dedicated men who learned their skills 30 or 40 +years ago. + Mr. Lewis. I must say, General Woerner, and General +Herrling as well, I appreciate your candor in connection with +this discussion. But I have been on this committee for a number +of years and this is the first time I have heard a discussion +like this. It would appear to me that maybe there has been a +need for this discussion some time ago. Even though your budget +is a small budget, $20 million is a lot of money, and it is +designed for a very important purpose. But if, one way or +another, because of a lack of oversight on our part, there has +been a lack of management skill to deliver the product at the +other end, it deserves some questioning. + Mrs. Meek. + Mrs. Meek. Mr. Chairman, I have here questions that were +submitted to me by your ranking member, and I would like to ask +maybe two of them and comment on one. + Mr. Lewis. You go right ahead and take all the time you +want. + + world war ii memorial + + Mrs. Meek. I will submit the rest for the record. + First of all, I want to commend the staff of the Commission +for being here. This being my first time, I didn't even know +you existed until I became a member of this Committee. I am +happy to know you and know that you're doing good work. + I have been reading some of the material regarding the +battle, regarding the World War II monument, and it has stirred +a lot of controversy in terms of not so much the structure of +it, the way it looks, and the rationale of it--it obviously has +been very well received. But, on the other hand, the location +of it has caused a big public outcry. I have been reading where +even a member of the Senate has commented on it. + I'm a community-based person and I would like to know what +kind of process did you use to come about doing this. Was the +public really involved in your decision making? Just what +happened? Tell me a little bit about what happened in this +process. + General Woerner. I'll lead off, Mrs. Meek, and then turn it +over to John. + First, the short answer is it was a very public process, +that we believe addressed it within the context of the best +interest of the American people. Specifically, the procedure +requires that we come up with a recommendation and process it +through three Washington commissions: the Commission on Fine +Arts, the Washington Planning Commission, and, in effect, the +National Park Service. + All of those three commissions, speaking for the American +people, concurred that the selected site that has been +dedicated by the President, is the most appropriate site in +Washington, D.C. for this memorial. + Furthermore, the opposition, in our analysis of the +opposition, suggests that it is not widespread. Quite to the +contrary, it is focused, specifically in Senator Kerrey's +office, and in one particular editor of an architectural +magazine. So it's from those two primary sources--and there's +been others picking it up. But our sense is that we have an +approved site, having worked it through the three wickets in +Washington, that the American people say they want for this +seminal monument in American history. + John. + General Herrling. It goes back to the Commemorative Works +Act, Mrs. Meek, of 1986, which the Congress passed. It gave +three bodies the responsibility to take a look at Washington +and what was built here, particularly on the Mall. General +Woerner just mentioned those three bodies. + But they are entrusted to act in the public interest for +anything that's built here in the City of Washington or on the +Mall. So we had to seek their approval for the site that was +finally selected. They gave us nine sites to look at. We looked +at all nine and they were all evaluated based on their +location, their prominence, their historical significance of +World War II and other things. Those three commissions all +agreed and approved the Rainbow Pool site as the right site. + Now, we have received some controversy in the paper, but I +would say we have also received considerable favorable reviews +through personal correspondence to our office and through other +means. I think what is printed in the Washington Post and other +media tends to get the headlines, but it may not reflect the +common view. + Mrs. Meek. I asked that question, not so much as to how +negative or positive your response has been, but in terms of +the process, to be sure you did get public involvement. I've +been in government a long time, so I know what ``public +involvement'' means. So I just wanted to ask you that question +to be sure you're also looking at reviewing that process +whenever you do this, so that the process will sort of be +ironclad. Because the American public probably goes much +broader than those three commissions you spoke about. I mean, +that Mall belongs to the people of this country. I don't have +that strong a feeling about where it's located. It looks all +right to me. + But the General spoke about the American public, and that's +a very vague term. I wish it was so that we meant the real +public that enjoys that Mall and could have some involvement. + Of course, the people---- + Mr. Lewis. Would you yield, Mrs. Meek? + Mrs. Meek. Yes. + Mr. Lewis. I think the point you're making is an important +one. You and I both probably don't remember the controversy +that swirled around--this was long before I had this kind of +responsibility--swirled around the Vietnam Memorial, which was +very, very controversial. Now it is the memorial that +everybody, everybody wants to visit. Indeed, I hope we learned +from that process, and I'm sure that we did. + General Herrling. I think we did. + General Woerner. Very definitely. + Mrs. Meek. Because, man to man veterans were concerned at +the time about that. So that's what I'm talking about, General, +the process. + + rental funding + + The second question I have is a budget question. It's +something that the ranking member, Mr. Stokes, wanted asked. It +has to do with budget decisions--I'm looking on page 13 of your +Monument Commission. It's line item 23, rent, communications +and utilities. + First of all, you need $214,000 to pay for office space +more than you had for last year, and you mention that it was +free. His question is, what is this based on? Why did you get +it at no cost at the beginning and why is it no longer +available to you at no cost? He's looking for ``freebies'', +General. + General Herrling. We were, too. We were living on +``freebies'' for many, many years. But we were under the wing +of the U.S. Army Corps of Engineers. We are a tenant in the +Corps of Engineers building at 20 Massachusetts Avenue. For +years we were allowed to maintain our offices there at no cost. +Then a review by the DOD and the Department of the Army lease +noted this and they said no. It's time that you anted up and +paid your fair share of the lease for that building. So that's +why we are asking for the money this year for the first time. + Mrs. Meek. So you're sort of looking at some other spaces? + General Herrling. Yes, we are. + Mrs. Meek. And that's why you're estimating $214,000? + General Herrling. It is. + + individual cemetery funding + + Mrs. Meek. The second question. You have a comparison of +individual budgets for cemeteries on page 16. You have quite a +few increases and decreases throughout this entire thing. The +question is, can you tell us why the budget for Cambridge, +which is the fifth item down, increases by 22 percent, and the +budget for Epinal--and I may be mispronouncing that--increased +by 28 percent, and why the budget for Argonne increased by 45 +percent? Can you sort of elaborate on those? + Colonel Corea. I can say something on that. + The reasons for the basic increases by cemetery are based +on the projects that we're planning for 1998 in those +particular cemeteries. The standard costs for a cemetery, from +the labor to utilities and supplies and equipment, are fairly +flat on a year-to-year basis. + What you're seeing there shows the funding for projects, +which end up being a part of the cost of a cemetery for that +year. So that's why the numbers jump, and you'll see other +numbers that go down proportionately because they don't have +the same level of projects next year. + Mrs. Meek. Explain to me what you mean by ``projects''? + Colonel Corea. Engineering maintenance projects and +construction projects---- + General Woerner. That's this new list, the revised list, +which gives us the priority in which we want to address our +backlog of maintenance and repairs. We can't do it all at once, +so certain cemeteries, those most in critical need, are +reflective in the pluses, and those that can be delayed further +are reflected in the minuses. + Mrs. Meek. Mr. Chairman, do I have time for one more? + Mr. Lewis. Go right ahead. + + world war ii memorial fund raising and cost + + Mrs. Meek. You mentioned that all this will be private +monies which you will have to raise. Is it going to be raised +before site preparation and construction can begin? If it is, +is there some kind of schedule that you're relying upon, and +have you allowed for cost overruns which inevitably happen? If +so, will you come back to this committee and ask for more +money? + I'm not the Chairman, so I can ask all these questions +[Laughter.] + Will you come back and ask for some more money if things +don't work out the way you planned? + General Woerner. Our best estimate is the $100 million mark +that we now have. Congress told us that this is to be done by +private contributions. So the Congress has not addressed cost +overruns that we could come back on. We have to manage this +memorial construction within the funds that we are able to +raise. + Mr. Lewis. Mrs. Meek, one more time, if you would yield on +that, I understand that Senator Dole has agreed to take on this +project, leading the effort. We know he will give his best +effort. But it still is a lot of money. + General Woerner. Yes, it is. + + world war ii memorial--dedication date + + Mr. Lewis. Presuming they're successful, how long will it +take you to build this memorial? + General Woerner. Our mark on the wall, sir--and it's an +ambitious one--is to dedicate the memorial in the year 2000. +Very ambitious. + Mr. Lewis. Thank you, Mrs. Meek. + Mrs. Meek. Thank you. + May I say something? + Mr. Lewis. Sure. + + world war ii memorial funding + + Mrs. Meek. Having been around in World War II, I would be +very happy if the Chairman were benevolent enough to say today +that he would see to it, if there's a cost overrun--and I'm +saying this without tongue in cheek--that we would be willing +in our minds to commit something to this. + Mr. Lewis. I certainly hope that we wouldn't discuss that +for the record at this point in time. [Laughter.] + I would be happy to chat with you about it at some other +time. + Mrs. Meek. I had to do something to shake the Chairman up. +[Laughter.] + General Woerner. Mrs. Meek, thank you very, very much. +[Laughter.] + We have just made you an honorary member of the Commission. + Mr. Lewis. Mr. Wicker. + + world war ii memorial + + Mr. Wicker. Thank you, Mr. Chairman. + Let me just say that Mr. Lewis and Mrs. Meek have been very +thorough in the questions that they have asked, and I don't +have many more. But let me comment about the World War II +Memorial. + I'm looking at the proposed design, and it really looks +wonderful. + General Woerner. Thank you, sir. + Mr. Wicker. I notice in your testimony that you're actually +hoping to have a dedication by Veterans' Day in the year 2000. + My father is a World War II veteran. He just turned 73 on +Monday, and he will be 76 on the proposed date of this +dedication. I sure hope to have him there. Also, I appreciate +the fact that Senator Dole has taken on this fundraising +responsibility. + You know, these men and women that fought for us in World +War II are among a group of people who we owe a great debt to. +By the same token, this country has been very, very good to +them, including my father. I just don't think you're going to +have too much trouble raising this $100 million from private +sources. I think, once the word gets out, that generation of +Americans will respond as they always have to a challenge. I +think it will be a wonderful thing. + + world war ii memorial--design approval process + + Let me just ask a question about whether this design is a +done deal. We've got the design jury that passed on this, and +Miss Meek talked about the process. It has gone before the +Commission, and the World War II Advisory Board made +suggestions. But I note in an article from the Los Angeles +Times that there are still a couple of hurdles. Am I correct +there-- + General Herrling. Correct. + Mr. Wicker. It's the Commission on Fine Arts and the +National Capital Planning Commission. Where are we on that, +General? + General Woerner. In terms of the approval process, this +design was recommended to the American Battle Monuments +Commission by an evaluation board and a separate design jury, +each operating in the blind of the other, unanimously. Their +recommendation was unanimously recommended to us by the World +War II Memorial Advisory Board, a presidential advisory board, +and my Commission approved it unanimously. + We now must run the wickets just as we did on the site; +through the Commission of Fine Arts, the National Capital +Planning Commission, the National Park Service--acting on +behalf of the Secretary of the Itnerior. Each of those must---- + Mr. Wicker. Three wickets? + General Woerner. Three wickets. + Mr. Wicker. So where are we on that, General? + General Woerner. Just about to start. Have the formal +hearings been scheduled yet? + General Herrling. They have. Our first hearing before the +Commission of Fine Arts, Mr. Wicker, is on 19 June, and then +the National Capital Planning Commission meeting is the 26th of +June. + Now, to go back to the question--is this design a ``done +deal''. What we have now is a design concept. The design will +change somewhat. But the basic design will stay the same. +Already there's been some minor modifications to the design. +But all these designs have to go before the three commissions, +who will look at them in great detail, and then will probably +tell us to go back and change this aspect of it or that aspect +of it. + This approval process by those commissions will take +probably another 10 to 12 months, because it's an iterative +process. You go in with the preliminary design and they say it +looks fine. You're going to have to change this and that. Then +you go back with a more advanced design and they'll review that +and comment on it. AT some point, you'll go back in for a final +design review, when you've got it all put together, and then +they'll make a final judgment on the design. So the entire +process takes nine, ten, sometimes twelve months. + General Woerner. But each time one of those review +commissions makes changes, you have to get their +recommendations through the other two. + General Herrling. There's an interesting aspect to the +process. You mentioned your father, who is 73. We received a +letter from a World War II veteran and he said, ``General, it +only took us three-and-a-half years to win this war. Why is it +going to take you seven-and-a-half years to build a memorial?'' + Mr. Wicker. How long did it take to build the Pentagon? + General Herrling. Eighteen months. + General Woerner. Eighteen months. + + world war ii memorial--site + + Mr. Wicker. The location, in your view, has been finally +decided? + General Woerner. Yes. + Mr. Wicker. That issue is past. + General Woerner. The President has dedicated the site and +there's a marker on it, yes, sir. + + world war ii memorial--design approvals + + Mr. Wicker. What are the preliminary reactions you're +getting from the Commission of Fine Arts, the Park Service, and +the National Capital Planning Commission about the design? + General Herrling. Very positive. We gave all three a +preliminary look at the design before we had the official +unveiling in the White House. We wanted to do that to preclude +embarrassment later on, if one of those commissions did not +agree with it. + But the National Park Service said it's a very good design. +The Commission of Fine Arts and J. Carter Brown thought it was +a design with great promise, as did the National Capital +Planning Commission. Harvey Gantt also felt that it was a very +good design. + Now, that doesn't mean it's going to be smooth sailing. +There will be a lot of comments from the members of those +commissions, and a lot of modifications, as we go through this +process. + Mr. Wicker. It would seem to me that, once it all gets +finally set, then the money will start pouring in more quickly. +I would imagine it's hard to raise money for something that +you're not quite sure what it's going to look like. + + world war ii memorial--fund raising sources + + Mr. Lewis. If the gentleman would yield, in connection with +that, how long one can really wait to have precise detail +before you begin selling the design is problematical. Before we +can break ground and meet that target date that we want your +father at, we have to raise the money. That gives us a little +over a year, is that right? + General Woerner. Yes, sir. We are raising the money right +now. We have initiated that and the first direct mail requests +are in the mail. Senator Dole is aboard. We hope to fill out +the volunteer organization and to pair up Senator Dole with a +co-chairman from corporate America. In fact, John is meeting +with the Senator this afternoon. + Mr. Lewis. Let me suggest, if you would continue to yield-- + Mr. Wicker. I yield back. + Mr. Lewis. I would suggest to you that it's very important +that the veterans' service organizations be plugged into this. + General Woerner. Sure. + Mr. Lewis. I'm sure they're beginning to. But there are +ways that this committee can help with that sale, if you will, +or the Veterans Committee--I'm sure that Bob Stump and the +ranking member would be willing to participate. + General Woerner. Wonderful. + Mr. Lewis. Maybe starting right here in D.C. But clearly in +places like Texas and California and otherwise, and in +Florida-- + Mrs. Meek. Yes. + General Woerner. We consider all the veterans' +organizations absolutely crucial to the efforts. I appreciate +the offer. + Mr. Lewis. The sooner they're motivated to be out there, +the better. I presume they may be doing that. + General Woerner. Yes, sir. They are. + Mr. Lewis. It's possible that members of both bodies might +be willing to participate in helping promote their interests. + General Woerner. Thank you, sir. + Colonel Kelley. Let me mention, sir, that tomorrow I'm +going to meet with the American Legion leadership-- + Mr. Lewis. You have to identify yourself. + Colonel Kelley. I am Colonel Kelley. I'm the project +officer for the World War II Memorial. + We have a meeting tomorrow in Indianapolis with the +leadership of the American Legion, who is backing us. They have +agreed, at least tentatively, and we're working out the details +of how they will help, and we're doing the same thing with the +VFW. We will get to the other organizations as we go along, +yes, sir. + Mr. Lewis. Thank you. + Mrs. Meek. + Mrs. Meek. This question is for Colonel Kelley. + In my community we have very large Memorial Day +celebrations and that kind of thing. You haven't come to that +stage yet where you're asking for public contributions, have +you? If so, a rendering of this entire thing would help, if it +were big enough, on Memorial Day. Like North Miami has a very +large one, in which I participate, and a rendering of this +later on, if you can get started, would help in that particular +area for fund-raising. + I know you're thinking about that. But always remember that +you have congressional offices that are very much interested, +particularly when you have someone who was around in World War +II. We're trying to help as best we can. So you can utilize us, +and I'm sure all the other Congresspeople would be interested +in this as well. You would be surprised at how anxious we are +to help in these kinds of things. + + world war ii memorial--program management + + My second question is, who is running this project? Is that +you, Colonel Kelley? + Colonel Kelley. General Woerner is running this. +[Laughter.] + Mrs. Meek. Okay. General, not being in the service, let me +ask this question. Do you think you can manage a project this +big? + General Woerner. Without a doubt. + Mrs. Meek. With your resources? + General Woerner. Without a doubt. + Mrs. Meek. Without a doubt. + General Woerner. That's right. We have, in addition to the +gentlemen sitting at this table, augmented our staff that is to +address the issue of fundraising. We are confident that we have +the professionals, the paid staff aboard. What we haven't +completely put together yet is the voluntary network. That's +the subject of this afternoon's conversation. + Mrs. Meek. Thank you. + General Herrling. Mrs. Meek, I would add that we are in +preparation of a book that we will send to each Congressman and +Congresswoman and Senator on the World War II Memorial project. +I am hoping to have those books signed by Representative Marcy +Kaptur, who introduced the legislation, and Senator Stevens. +But it will provide you with a little more detail on the World +War II Memorial. + Mrs. Meek. Thank you. + + Accounting Systems + + Mr. Lewis. A couple more questions briefly. This can really +be answered for the record, but I want you to know that I'm +interested and the fact that your budget request of $300,000 to +fund a new comprehensive accounting system has come to our +attention. + There are other agencies of government that have requested +funding for redoing their computer accounting systems that +haven't done so well. I hope that your review and development +of a system will be better than the IRS has proven to be. You +might want to respond to those questions that are specific, not +that part of it, but those questions for the record. + + State Department Funding + + Mr. Lewis. The administration recently sent up a budget +amendment that proposes to transfer $210,000 to ABMC in 1998 +from State Department funds for the cost of overseas operations +at embassies. In subsequent years, such cots would be included +in ABMC's budget. + Do you know how this cost for ABMC's overseas operations +was determined, and if so, explain. + Colonel Corea. Yes, sir. It was determined by the levels of +support that the State Department provides us in Rome, Paris, +Mexico City, Bangkok, and a number of places. + The new State Department system is called ICASS which +stands for ``International Cooperative Administrative Support +Services. It's where state is supporting our administrative +functions, payroll functions and those kinds of requirements. + The idea with all of this is that a lot of costs in the +past have been borne by the State Department. + Mr. Lewis. Kind of like the rental costs. + Colonel Corea. Yes. But this is throughout the government. +As you know, we're just one small agency on a list of many +agencies that are overseas, where the State Department provides +support. + So that $210,000 will come to us and then we will end up +paying it back to the State Department for their services. + Mr. Lewis. The question, really, though, is have you +evaluated how they determined that $210,000? + Colonel Corea. Yes, sir. There has been long meetings with +our staff in both our regional offices, as well as in Manila. +They have gone through all the pieces of it, and there has been +a lot of discussion as to what is provided us, what is not +provided us, how it's factored, and how they're counting the +support provided to ABMC. We're satisfied that the $210,000, +after all of that, is going to be appropriate. + Mr. Lewis. Okay. I think you may know that funding for the +State Department generally, from time to time, becomes +controversial around here. If it is suggested on the floor +that, one way or another, they're increasing their budget by +the back dooring of all kinds of other activities, including +your own, it could become controversial. + You're satisfied, though, that this is---- + Colonel Corea. We're satisfied with the $210,000. The idea +is that that money is going to come from their-- + Mr. Lewis. I understand. + At any rate, we very much appreciate your presence today, +and we do appreciate the work that you're about. Indeed, the +Committee does want to be of assistance in the project we have +discussed in some detail today. Thank you. + General Woerner. Thank you very much, Mr. Chairman. + [The information follows; see budget justification at end +of volume.] + +[Pages 412 - 414--The official Committee record contains additional material here.] + + + Wednesday, April 10, 1997. + + CEMETERIAL EXPENSES, ARMY + + WITNESS + + H. MARTIN LANCASTER, ASSISTANT SECRETARY OF THE ARMY, CIVIL WORKS +STEVEN DOLA, DEPUTY ASSISTANT SECRETARY, OFFICE OF MANAGEMENT AND + BUDGET, OFFICE OF THE ASSISTANT SECRETARY OF THE ARMY +JOHN C. METZLER, JR., SUPERINTENDENT, ARLINGTON NATIONAL CEMETERY +RORY SMITH, BUDGET OFFICER, ARLINGTON NATIONAL CEMETERY + + Introduction + + Mr. Lewis. It is my pleasure to welcome to discuss with us +the Army cemetery expenses, Mr. Martin Lancaster, our colleague +and friend. Welcome + Mr. Lancaster. Thank you, Mr. Chairman and Congresswoman +Meek. + Mrs. Meek. Good to see you. + Mr. Lewis. Your entire statement, as you are familiar, will +be included in the record, and you can proceed as you like. +While we will have a limited number of questions, we may have +others for the record as well. + Mr. Lancaster. I will summarize my remarks and would +request that the full statement be included, and I do +appreciate the opportunity to testify this morning in support +of the 1998 fiscal year budget for Arlington National Cemetery +and the Soldiers and Airmen's Home National Cemetery. + The superintendent, Mr. Metzler, and Mr. Rory Smith, who is +budget officer, are with me from Arlington, as well as my +deputy, Steve Dola. They will be available to respond to +questions that I may not be able to answer myself. + + Fiscal Year 1998 Request + + The request for fiscal year 1998 is $11,815,000. This +amount will finance operations at both of the cemeteries and +supports the work force, will assure maintenance of the +buildings and grounds, and will permit the superintendent to +acquire necessary supplies and equipment. + + Construction Projects + + Major new construction projects proposed for 1998 include +replacement of the historic Custis Walk which is approximately +2,500-feet long and is about 75 percent affected by heaving and +cracking, which requires visitors to exercise additional care +and represents a true safety hazard on the grounds of the +cemetery. + Also, access roads at the Columbarium complex will be +constructed which will allow full use of the new courts +currently under construction. + + Government-Wide Streamlining + + Additionally, $200,000 is being applied to further expand +contracts that enhance the appearance of the cemetery while +implementing Government-wide streamlining plans and staff +reductions. + Our total personnel strength is declining from 128 +authorized in fiscal year 1996 to 121 in 1997 to 117 for 1998. +However, at the same time, we plan to perform the same work +contractually that was previously performed by civil service +personnel, and we have directed those contractors to take on +additional tasks that need to be accomplished. + Ground maintenance, tree and shrub maintenance, custodial +services, guide services and informational receptions, and +headstone setting, realignment, and cleaning are all major +functions now performed by contract personnel. + + Three Programs + + The $11,815,000 requested are divided into three programs, +operations and maintenance, administration, and construction. +The O&M program, totalling $8,779,000, will provide for the +cost of daily operations necessary to support an average of 20 +inurnments or interments per day and for maintenance of +approximately 628 acres. This program supports 111 of the 117 +full-time permanent positions. + The administration program, $599,000, provides for +essential maintenance and administrative functions to include +staff supervision of Arlington and Soldiers and Airmen's Home +National Cemeteries. + The construction program, $2,437,000, provides $1,175,000 +to replace the Custis Walk, $810,000 to construct the access +roads to the Columbarium, both of which I mentioned earlier, +and $350,000 to continue the grave-liner program and other +minor items. + In fiscal year 1996, there were 3,325 interments, 1,733 +inurnments. 3,500 interments and 1,900 inurnments are estimated +for both fiscal years 1997 and 1998. + + Columbarium + + The 11,286 niche capacity of the Columbarium Phase III +currently under construction will bring the total niches in the +Columbarium complex to 31,286. Phase I, completed in 1984, and +Phase II, completed in 1991, each provided 10,000 niches. + The North Court will be completed in October of this year, +and the South Court will be completed in June of next year. At +this time, there remain only about 2,000 niches in Phase II. So +we are right on schedule to complete the new construction as +they exist and capacity is completed. + We appreciate your support for the Columbarium effort +because the inurnment of remains is increasingly popular at the +National Cemetery and has taken up much of the slack that would +be otherwise existent as we run out of space for interments. + Arlington National Cemetery is the Nation's principal +shrine to honor the men and women who served in the armed +forces. In addition to the thousands of funerals with military +honors held there each year, hundreds of other ceremonies are +conducted to honor those who rest in the cemetery and those who +served, and we appreciate the strong support that this +Committee has given through the years in maintaining the +Arlington Cemetery as the premiere place in the country where +we honor those who served and, more importantly, those who paid +the supreme sacrifice. + That completes my testimony, Mr. Chairman, but we will be +happy to respond to questions. + [The statement of Mr. Lancaster follows:] + +[Pages 418 - 440--The official Committee record contains additional material here.] + + + Contracts + + Mr. Lewis. Thank you, Mr. Lancaster. You state very clearly +and very well the importance of the Arlington National Cemetery +and the way it is, if you will, used by the Congress as well as +the public-at-large. + Your statement indicates an increase of $200,000 being +requested for contracts to enhance the appearance at Arlington. +Does that increase totally offset the proposed reduction for +FTE 1998? + Mr. Lancaster. If you don't mind, I will yield to Mr. +Metzler to answer that kind of specific question. + Mr. Metzler. Yes, Mr. Chairman, it does, and it also +provides us an opportunity to do some more work in the Cemetery +and enhance the appearance of the Cemetery. + We are undertaking some new contracts in fiscal year 1997, +headstone cleaning, and we are also undertaking an increase in +that number in 1998. So that is going to be a benefit to us. + Mr. Lewis. Extending that a little bit, Mr. Metzler, that +would suggest that you still believe that contracting out for +these services is less expensive than having the work done by +civil servants? + Mr. Metzler. In the repetitive work area, yes, it is, and +it is working to our advantage at this point, and we are happy +with the results we get. + + Response Time + + Mr. Lewis. As I understand it, in some instances, it takes +more than one week, sometimes more than a month from the +notification of the desire for burial at Arlington until the +actual interment. Is that right? + Mr. Metzler. It depends on what the family is requesting +and the availability of the services at the cemetery. It is a +difficult question to answer in each case, but I could give you +a couple of examples. + The military who provides us honors at the Cemetery are not +always available each day. As an example, this morning, we had +the Prime Minister of Canada visiting the cemetery in an +official capacity. When that happens, then the Air Force and +the Navy ceremonial troops are tied up for that period of time. +Often times, we have other elements that are not available. The +chaplains, the Chapel Service itself has been committed for +from someone else. + So, if someone is asking for a specific date, a specific +time, and a specific military support, it may not be available +for a week, and sometimes it may take 2 weeks to get that +available. + Mr. Lewis. The Committee is interested in knowing how often +this kind of difficulty occurs where you may have as much as a +month delay, and that which you describe kind of touches on the +edges of the difficulties you have with such scheduling. So we +would like to have you elaborate on some of that for the +record. + Mr. Metzler. I would be more than happy to provide you with +some more information. + + Scheduling Delays + + Arlington National Cemetery currently averages 20 funeral +services daily, Monday through Friday. Each service involves +staff members of Arlington National Cemetery and the Chaplain's +Office. Some services may involve military personnel from one +or all branches of service, some may require the scheduling of +the Fort Myer Chapel, and some may require the use of a +caisson. Scheduling a funeral service requires consideration of +the date and time the family requests a service, the level of +honors authorized the deceased, the availability of military +personnel, the religious denomination of the deceased and +availability of a chaplain of the same denomination or the Fort +Myer Chapel. To prevent one funeral service from interfering +with another while coordinating all the above potential +participants creates delays in scheduling, especially if the +family insists on specific honors or two of day that the +service is to be conducted, or there is a conflict in the +availability of military support staff. The military support +staff all have other ceremonial obligations outside of +Arlington National Cemetery, there are only two caissons +available and the Fort Myer Chapel is limited to six services a +day. A one week delay in scheduling funerals, therefore, is not +an uncommon occurrence. A one month delay, on the other hand, +does not occur. + + columbarium cost + + Mr. Lewis. Last year, Mr. Lancaster, it was estimated that +the cost of the Columbarium project would be $7.7 million. You +recently awarded the construction contract, the second part of +the project. Is $7.7 million still the estimated cost of the +project? + Mr. Lancaster. Actually, the total estimated cost of the +project is currently $7.4 million, as I recall. So it actually +is under the estimate, which we were pleased to have happen. + Mr. Lewis. Does that dollar amount include the $810,000 +requested? + Mr. Lancaster. No, sir, it does not. + Mr. Lewis. It does not. + Mr. Lancaster. The construction of the two Columbarium +courts and the associated roads make up the $7.4 million +estimate; however, the $810,000 for roads is part of the fiscal +year 1998 request. + Mr. Lewis. What would happen with that roughly $400,000 of +savings? + Mr. Metzler. We have several areas that we are looking at +with potential use of that savings. One is to reimburse a +settlement claim that we had with the contractor, $98,000, and +the others---- + Mr. Lewis. Excuse me. I hope that contractor is not the +same one that was just awarded this more recent contract. + Mr. Lancaster. This was the maintenance contract. + Mr. Metzler. This was the grounds maintenance contract, and +he is long gone. + Another part of it would be to pay for repair of a broken +storm sewer line in Section 33, and another possible use would +be to fund the completion of the new master plan. + + master plan + + Mr. Lewis. I understand the new master plan is currently +under review. When will that master plan be available? Two +years ago, we had an estimate of January 1996. + Mr. Lancaster. We are prepared--in fact, you should have +received by now a letter from me, Mr. Chairman, offering to +come over and brief you on the master plan, and we are +available to do that at your convenience either collectively as +a Subcommittee or one by one to the members who are interested. + We hope that by mid-summer, having completed the briefings +and completed the incorporation into the master plan of the +comments that we are hearing during the comment period, to have +completed that master plan. + Mr. Lewis. It is my understanding you have that letter, +Martin. So we will be communicating. + Mr. Lancaster. That is right. + + project management + + Mr. Lewis. In the area of cost overruns, it is suggested +that the Corps of Engineers--where we are talking about cost +overruns on some construction project, it is suggested that the +Corps of Engineers district manager. It was suggested that the +Corps might manage some of those projects. + The recently completed McClellan Gate Restoration Project +was managed by the Seattle District. + Mr. Lancaster. Yes, sir, that is correct. + Mr. Lewis. What is your view about having the Corps manage +these projects? + Mr. Lancaster. We have traditionally managed the contracts +for Arlington. So I don't think that is a change. + What is a change is going to the Corps district that has +the expertise for doing the project instead of simply depending +on the Baltimore District in which Arlington Cemetery finds +itself physically located. + The historic preservation expertise is in the Portland +District--I mean, the Seattle District, which did the McClellan +Gate Restoration. + The Custis Walk, we are actually using the Norfolk District +instead of Baltimore. + So it really is our trying to manage the expertise of the +Corps to get the best service available to Arlington that they +can possibly have. I don't believe, but I will let Mr. Metzler +speak to this--I don't believe the fact that the district was +in Seattle created any management problems in the completion of +that work, nor has the design work for the Custis Walk being in +Norfolk created any problems, but I will let Mr. Metzler speak +to that. + Mr. Lewis. Was it right below, for example, the $660,000? + Mr. Metzler. The project was, and as a matter of fact, I +think one of the advantages we had is it offered some +competition within the Corps of Engineers, as we offered these +projects out to the different districts, and we have been +satisfied with the results that we have had at this point. + Mr. Lancaster. The McClellan Gate came in, I think, under +significantly and, in fact, allowed us to do some things with +that restoration that would not have been otherwise possible. + + grave liners + + Mr. Lewis. We may have some additional questions in +connection with that, the Norfolk area that you mentioned, the +Curtis Walk question. + The justification indicates that the cost of grave liners +in 1998 will increase by $40,000 to $350,000. + Mr. Lancaster. I believe, but again, I will let Mr. Metzler +amplify on this--I believe that that is not an increase in the +cost of grave liners, but rather, an increase in the use of +grave liners by families. + In the past, families were buying vaults at their own +expense, but the trend in recent years has been that these +concrete grave liners are every bit as effective, and they are +provided free of charge. So families are increasingly using +that which is made available as opposed to purchasing upgrades, +as it were. As a result, that has increased our cost because +this is a service that has always been offered free of charge +to the veteran. + Mr. Lewis. You have provided me a new understanding of +grave liners. + Mr. Lancaster. Yes. + Mr. Lewis. Mrs. Meek? + Mrs. Meek. Mr. Chairman, I have some questions to submit to +the record for Mr. Stokes, but first of all, I would like to +welcome Martin Lancaster. I am happy to see you and your staff +here today. + Mr. Lancaster. Thank you. + + visitor study + + Mrs. Meek. According to your report here, you mentioned +that during the fiscal year 1996, you accommodated +approximately 4 million visitors, but you also asked for +$35,000 for a study which you want to develop a procedure, +which you would normally continue to use after that. + My question is, what procedure are you using now? You were +able to predict or to show that you had 4,000,000 or more +visitors there. What procedure are you using now? If you do get +the $35,000, what kind of changes do you envision as a result +of this way of estimating this? Do you think it will have any +impact on your operations there? + Mr. Metzler. The procedure that we are using right now is +we are counting the number of visitors who enter the cemetery +either by the Metro system, through the Tour Mobile system, the +number of funerals that we do per year, and then we are using a +multiplier and then the same thing for the people who pay or +park in our pay parking lot. + The number of 4 million visitors is an estimate. What this +study hopes to do is to validate the number and give us a more +factual accounting of the number of visitors that we have at +the cemetery. Since we provide this number not only to this +Committee, but to other Committees and other people who ask +that question, we want to have a more accurate count. + Mrs. Meek. So what will $35,000 do? + Mr. Metzler. It will have an independent study performed at +Arlington Cemetery to validate how many visitors are touring +the grounds each year. + Mrs. Meek. All right. Thank you. + Mr. Metzler. Yes, ma'am. + Mr. Lewis. Mr. Price? + Mrs. Meek. I have others, but there are more people here. +Let's give them a chance. + + non-funeral events + + Mr. Price. Thank you, Mr. Chairman. I also want to add my +welcome to our good friend, Martin Lancaster, and his +colleagues here today. + I think the budget justifications really cover most of the +ground. I am struck by the number of events, though, that you +are hosting and the kind of requirements that that presents in +terms of personnel operations. You estimate 2,700 non-funeral +events in these national cemeteries. Now, is that Arlington +plus---- + Mr. Lancaster. It is primarily Arlington. I think very +seldom are there ceremonies at the Soldiers' and Airmen's Home +Cemetery. + Mr. Price. What is the nature of these 2,700 events? What +kind of range of ceremonies are we talking about? + Mr. Lancaster. Well, everything from events such as today +when the Prime Minister of Canada visited, and generally, we +will lay a wreath at the Tomb of the Unknown, to military units +that may have a memorial site on the cemetery that will come +back on the anniversary of some event. It is a wide range of +events that are unrelated to funeral services, but generally +commemorate some military-related event in history or a +ceremonial visit by a distinguished visitor. + Mr. Price. You are hosting an average of six or seven such +events a day. + Mr. Metzler. This time of year, we are doing more like 15 +or 20 a day. The children or the school groups that are in the +halls here at the Capitol also work their way over to the +cemetery, and part of their tour of the grounds of the cemetery +is to lay a wreath at the Tomb of the Unknown Soldier in most +cases. + A lot of those 2,700 events are the school groups in town. +We probably do another 100 to 300 events that are more intense +with military units and heads-of-state visits and things of +this nature. + + international visitors + + Mr. Price. Do you have any way of estimating your level of +international, numbers of international visitors, and what kind +of special efforts to you make to accommodate international +visitors? For example, how many languages are your brochures +printed in? Are foreign languages accommodated in your tours, +that sort of thing? + Mr. Metzler. They are not. We do not have the means right +now to provide any multi-language services to our international +visitors. To answer the first part of your question, I really +don't have a handle on how many foreign visitors and the +different languages they represent come to the cemetery. + Within the book store that is co-located at our Visitors +Center, we do offer some materials in multiple languages that +are the more popular, Japanese, Spanish, languages that will +sell, but beyond that, the signage, the people that are doing +the tours in the cemetery, it is strictly done in English. + Mr. Price. Thank you very much. + Mr. Lewis. Thank you, Mr. Price. + It is my privilege to recognize my colleague, Mr. Hobson. +He came just to say hello, Martin. + Mr. Hobson. Yes, I did. Nice to see you, Martin. + Mr. Lancaster. Nice to see you. + + rents + + Mr. Hobson. Glad to have you back. + I have two questions which I will submit for the record. +One of them I ask everybody, and that is about rents. + Mr. Lancaster. Rents? + Mr. Hobson. You have some rents, and they have gone down, +and then they are going back up. So, at some point, could you +respond? + Mr. Lewis. Please respond for the record, not now. + Mr. Hobson. Not now, not now. So I won't hold you up, but +welcome and good luck. + Mr. Lancaster. Thank you. Thank you. + + closing + + Mr. Lewis. Mr. Lancaster, let me mention that Mr. Stokes +did want to be here. He has a conflict with another Committee +that relates to the Ethics Committee work. I would like with +the Committee's permission to include that explanation at the +beginning of each of our other two hearings, which I meant to +do earlier as well, but in the meantime, we appreciate your +appearance, look forward to working with you, and our meeting +is adjourned. + +[Page 447--The official Committee record contains additional material here.] + + + Wednesday, May 7, 1997. + + CONSUMER INFORMATION CENTER + + WITNESSES + +TERESA NASIF, DIRECTOR, CONSUMER INFORMATION CENTER +BETH NEWBURGER, ASSOCIATE ADMINISTRATOR FOR PUBLIC AFFAIRS, U.S. + GENERAL SERVICES ADMINISTRATION + + Welcome to Consumer Information Center + + Mr. Lewis. Our next witness I am pleased to welcome is +Teresa Nasif, Director of the Consumer Information Center. + Ms. Nasif, welcome back to the Committee. + Ms. Nasif. Thank you. + Mr. Lewis. If you'd like to summarize your statement, we +will include your entire prepared statement in the record, and +in the meantime the agency's 1997 appropriations involve 21 +FTEs, a total of $2.26 million. The request for 1998 is an +identical number of FTEs, and $2.119 million of budget +authority requested. + So if you'll proceed as you like, we'll go on with +questions from there. + Ms. Nasif. Thank you very much, Mr. Chairman, and Members +of the Subcommittee. Thank you for the opportunity to present +the fiscal year 1998 budget for the Consumer Information +Center. + With me today is Beth Newburger, Associate Administrator +for Public Affairs, U.S. General Services Administration. + Mr. Lewis. Welcome, Ms. Newburger. + Ms. Newburger. Thank you very much, Mr. Chairman. + + Opening Statement + + Ms. Nasif. Established more than a quarter of a century +ago, the Consumer Information Center successfully continues to +carry out its vital mission mandate of helping Federal +departments and agencies inform the public about health and +safety issues, developments in Federal programs, and the impact +and effects of Federal research and regulatory actions. + Today many elements of the CIC program remain the same: an +essential mission mandate, a commitment to serve the American +public, and the firm support of the Administration and this +Committee. + However, the CIC program is going through a time of change +that reflects a new environment in government and in customer +behavior. Overall, Federal agencies have reduced the scope of +their publishing activities due to budget constraints, and the +American public is placing fewer orders for merchandise, +including information, by mail. + CIC is meeting these challenges in two ways: first, we have +redoubled efforts to identify private sector partners who share +Federal information goals, and who can provide resources to +stretch limited Federal dollars. And, second, CIC has set up +telephone ordering systems for both the Consumer Information +Catalog and its list of publications. + In partnership with GSA's Federal Information Center +program, we have implemented a toll-free number, 1-888-PUEBLO, +for citizens to call to receive a free copy of the catalog. + Also I'm pleased to report that beginning with the Spring +1997 edition, all copies of our catalog will include a +telephone number for placing publication orders at the Pueblo +facility. + Citizens pay for these calls, thereby sharing in the +expense of the program. Making access easier and quicker will +encourage more Americans to take advantage of the wealth of +information available from the Federal Government. + CIC remains in the forefront of Federal electronic +dissemination, as more and more schools, libraries, and +families are accessing information through the Internet. The +public will access the CIC Website more than 3 million times in +fiscal year 1997, a threefold increase since its inception in +fiscal year 1995. + While Americans can now access CIC either electronically or +by ordering by phone, our address, Pueblo, Colorado, 81009, +remains one of the best known addresses in the country, where +Americans order millions of publications published by more than +40 Federal departments and agencies. + The Government Printing Office facility in Pueblo provides +order fulfillment services for tens of thousands of orders +received weekly as a result of the promotions done by the CIC. +During fiscal year 1996, consumers ordered 7 million +publications from Pueblo. In the years ahead, we will continue +to make helpful information available to all citizens, whether +they are seeking it by computer or by mail. + We're very committed to maintaining a vigorous publication +distribution program in recognition of the fact that most +Americans still continue to receive their information through +traditional print channels. + Our ongoing efforts to identify and obtain valuable Federal +information, our media and marketing programs, our centralized +distribution system, and our widely acclaimed electronic +information activities all combine to make CIC an essential +source for citizens needing vital consumer information from +their Federal Government. + Mr. Chairman, we trust the committee will agree that CIC is +a valuable Federal program, and that it will look favorably +upon our request. I'd be pleased to answer any questions you +have at this time. + [The statement of Ms. Nasif follows:] + +[Pages 451 - 454--The official Committee record contains additional material here.] + + + questions from mr. stokes + + Mr. Lewis. Thank you very much. Mr. Stokes, do you have any +introductory comments or questions? + Mr. Stokes. Yes, thank you, Mr. Chairman. I have a couple +of questions here. + + internet access + + Ms. Nasif, during last year's hearing we discussed the +expanding use of the Internet and the Center's activities, as +well as the fact that a majority of the population, and my +guess is it's a considerable majority of the people, contacting +the Consumer Information Center do not have access to the +Internet. + You alluded that it is a problem, but also CIC is +maintaining the print distribution network, even as electronic +dissemination becomes more prevalent. + With another year's experience on the Internet, tell us how +your operations have changed? For instance, how many hits do +you get on your Website? How has the number of print +publications changed? + Ms. Nasif. This year we have seen progress in both the +print publication area and in our electronic dissemination +activities. On the Internet side, we are expanding. When we +started the site in 1995, we had 1 million accesses that first +year. + Then in 1996, that increased to more than 2 million +accesses. In 1997 we probably will exceed 3 million. + We think that the Internet is getting more popular for a +variety of reasons. We have a very good site. It has valuable +information not easily available anywhere, it's user friendly, +it's easy to navigate, and it's possible to search by topic. + But the other thing that is happening is that the number of +American homes with computers is increasing. In one study, the +number of American homes having access to the internet in 1996 +increased from 4 million to 11 million. + It's the administration's goal to see that every school in +our country has Internet access, and I know it's expanding in +libraries across the country, as well. + Now, with the advent of the ability of consumers to buy a +Web Box, you don't even need a computer to access the Internet. +It's possible through a purchase of one of these devices to +also be part of the information highway. + + distribution of publications + + But we see the Internet as something that will continue to +be an enhancement, and complementary to our print program which +is still the main part of the Consumer Information Center. + As I mentioned, during last year we distributed 7 million +publications, and we're continually trying to get the message +out that the information is available from Pueblo by print or +by computer, and we have instituted some innovations like the +telephone ordering systems, because we're finding that for +whatever reason, Americans are more attuned to picking up the +phone and ordering something by phone than they are to sending +away for the information by mail. + Mr. Stokes. You're committed to continue the print +dissemination process? + Ms. Nasif. Absolutely. We absolutely are committed to it, +and we do everything we can to keep ahead of the curve in terms +of motivating the public, informing them that the information +is available, and encouraging Federal agencies not to give up +on their print program. + It's a tough decision for Federal agencies. Because of the +budget constraints that they're facing, they're tempted to go +all electronic and not to bother printing the product. + And the point we make to them is that you must have the +printed product, because that's what enables you to promote it +to the media, and for those people who don't have access--which +is still a large percentage, a major percentage of Americans in +this country--it's important to have a print product available. + + a two-tiered system + + Mr. Stokes. Let me ask you this: Although some print +publications of the CIC are distributed without charge, there's +a fee associated with many of the publications. + Alternatively, most people with access to the Internet can +download printed copies at little or no cost to themselves. +Aren't we at risk of creating a two-tiered system here, where +in general those most able to pay for the information wind up +not paying, and those possibly most in need and less able to +pay wind up paying more? Does this disturb you? + Ms. Nasif. It's a difficult question. We initially looked +at the Internet site as possibly a method of generating revenue +for the program, and what we realized is that, number one, +there is no Federal site that charges for its use at this time. + And it would probably serve to countermand our mission +mandate of getting information to the public by our trying to +put a charge for consumers using this site and coming on to the +site. So it's a difficult question. + But right now, it's true, that you can download any of the +information from our Website at no charge. But I would like to +point out that as far as the publications that we offer in +print form, about 50 percent are free, and a good number of the +sales publications are only 50 cents, so that more than 80 +percent of the titles are either free or 50 cents. + So the publications are available at very moderate cost. +Also, because of our marketing and our media activities, a lot +of the information is put out through the media. So someone +doesn't really have to order a book from Pueblo, or even get on +our Website. We have a very aggressive program to get +information out through newspapers and magazines. And we do +press releases, and keep in touch with the media to make sure +that they highlight and disseminate that information to the +public. + + cost for publications + + Mr. Stokes. What is the highest cost of your publications? + Ms. Nasif. With the exception of a couple of subscriptions, +the highest cost one listed in the spring catalog is $3.25. And +that is one from the Department of Veterans Affairs on benefit +programs. + GPO sets the prices for the sales publications. But more +than 80 percent are free or 50 cents. + Mr. Stokes. Thank you, Mr. Chairman. + + questions for the record + + Mr. Lewis. Thank you, Mr. Stokes. Just a couple of +questions, and then we have a number of questions for the +record as well, Ms. Nasif. + [Questions and answers follow:] + +[Pages 458 - 461--The official Committee record contains additional material here.] + + + gift authority for consumer's resource handbook + + Mr. Lewis. The fiscal year 1997 regular appropriations bill +transferred responsibility for publication of the Consumer's +Resource Handbook from the Office of Consumer Affairs to the +Consumer Information Center. + In addition to the responsibility, the Congress provided +$200,000 and gift fund authority to enable you to accomplish +that task. + First, what resources have you been able to generate +through the gift fund to help offset the cost of publishing the +Handbook? + Ms. Nasif. The gift authority was given to us primarily to +support the development and the printing and the distribution +of the Consumer's Resource Handbook. However, through the +Committee's generosity, by the fact that you provided $200,000, +that is the money that we are using to pay the distribution +costs of the edition that was actually put together by the U.S. +Office of Consumer Affairs at the end of fiscal year 1996. + They had completely revised and printed and reissued the +Consumer's Resource Handbook at the end of 1996. So we are now +using the $200,000 to pay the distribution costs out of the +Pueblo facility. + The gift fund authority would have been used had we +retained responsibility for the Handbook. But, of course, the +President's budget transfers back the responsibility for the +Consumer's Resource Handbook to OCA beginning in fiscal year +1998. + So in fact we have not used the gift authority this year. + + resources for updating the handbook + + Mr. Lewis. Does the Consumer Information Center have the +personnel and resources necessary to update and publish the +Handbook? You just indicated you were not going to be doing +that as a result of the President's direction. + Ms. Nasif. In fiscal year 1998? + Mr. Lewis. Yes. + Ms. Nasif. It is the President's plan that it would revert +back to the Office of Consumer Affairs, and we support that +transfer back to OCA. + + transferring responsibility for handbook + + Mr. Lewis. Is there some reason why you support that +transfer back? + Ms. Nasif. They've done a very good job through the years. +It's been by the of U.S. Office of Consumer Affairs since 1979, +and it has consistently been one of the most popular Federal +documents available to the public. And I think they've done an +excellent job of compiling it, and they have the expertise to +continue putting it together. + So therefore we support it going back to the rightful +owners, you might say. + Mr. Lewis. So, you are really suggesting that if you had +the responsibility going forward, you might not have been able +to do it as well? + Ms. Nasif. We would have done a good job also, of course. +But I think that in part we would have done a good job because +of the excellent track record that OCA had set down for us. + Mr. Lewis. Could you explain to the Committee from your +perspective what the logic of the Congress you work with was to +transfer that authority in the first place? + Ms. Nasif. I believe that there was the plan that the U.S. +Office of Consumer Affairs would be terminated for fiscal year +1997. The belief was that here was one very valuable +publication that should continue, and so therefore it was +transferred to the Consumer Information Center. + Mr. Lewis. The Government has great difficulty even +considering closing one small agency, and consolidating +operations, don't we? + Ms. Nasif. Yes, I think it's hard to close down an +operation that has a good track record. + Mr. Lewis. Even if you're giving it to another agency that +has a good track record? + Ms. Nasif. I think we would do a fine job as well, but it's +based on the decade or more of OCA perfecting the formula for +the fund raising, and the systems for gathering the +information. I think they do a great job, but I'm sure we would +do a great job, too. + So I think you're fortunate to have two capable consumer +agencies appearing before this committee. + + questions from mrs. meek + + Mr. Lewis. Thank you very much. Mrs. Meek. + Mrs. Meek. Thank you very much, Mr. Chairman. We are happy +to have you here this morning. + Ms. Nasif. Thank you, Mrs. Meek. + Mrs. Meek. I have utilized your Pueblo publications a lot +in my area. And I find there's a paucity of information that's +simple for people to understand. + And I distribute it at my town hall meetings, and, of +course, I have Diahann Carroll's picture--that's me. +[Laughter.] + I do this, and it sort of individualizes this booklet. And +you would be surprised: I get more feedback, positive, from +this than when I talk about the policies and the new laws and +the new regulations that are made in Washington. + The consumers are very, very interested in what's coming +before them and what's good and what's bad. And this book has +been very helpful in that regard. + Ms. Nasif. I'm so glad. Thank you for the kind words. + Mrs. Meek. I would recommend this to any member because +there so many things. At this point in the new Federalism, and +that's the only word I can give it, there is very little help +you can give your constituents when it comes to roads, +buildings, post offices, or those kinds of things. + But now you can give them information. You can provide them +information; you can provide them help. I find that to be very, +very useful, particularly for people who are information poor. +And I would commend this to the other members as well. + Ms. Nasif. Thank you very much, and thank you for the +endorsement. + We are fortunate that we've had six of our committee +members actually take advantage of our imprinting service. + + cost of consumer information center service + + Mrs. Meek. It does cost money. + Ms. Nasif. Yes. + Mrs. Meek. To me, to get it. + Ms. Nasif. It's $200, that's true. Because it covers the +plate change at the time we go for the printing. But we think +it's a wonderful consumer value, of course. + + change in zip code + + Mrs. Meek. Now, your zip code has changed? It was 81009 and +is now 81002? + Ms. Nasif. 81009 is still the zip code. It's very astute of +you to notice that. Very few people notice that. + Mrs. Meek. I'm a woman. [Laughter.] + Mr. Lewis. And a grandmother, too. An astute grandmother. + Ms. Nasif. 81009 is actually the number that we promote +through the media. The reason we put 81002 on the catalog +itself is that way we can track the performance of the various +editions of the catalog, We can track catalogue order blanks +and how they perform. + We do a lot of counting in the Pueblo facility. Every +promotion that we do has a different coded address, so that we +know exactly how many people respond as a result of an IRS mail +back card versus a print out, versus a radio spot. And we keep +counts on all of it in order to figure out what we're doing +well and what we're not doing well, and how to improve what +we're doing. + It's the same place, even though it has a different zip +code. One is the Pueblo Post Office, and the other is actually +our facility. + Mrs. Meek. So we can keep that. + Ms. Nasif. Yes. + + publishing the catalog + + Mrs. Meek. My next question has to do with your publishing +dates. When do you propose publishing this booklet again, and +how much will it cost? + Ms. Nasif. We publish it every three months. And that +enables us to drop publications that we've run out of stock on, +and we can put in new publications coming out from the Federal +agencies. And the publishing budget is in the neighborhood of +about $370,000. + We print 12 million copies total each year of the catalog, +and then we distribute it in a variety of ways. About half the +catalogs go out through a bulk mailing list to educators, +librarians, community leaders who have requested to be on the +list, who then distribute copies of the catalog to their +constituents. + We also distribute through members of Congress through the +program that you participate in. + Mrs. Meek. Thank you. + Mr. Lewis. Thank you, Mrs. Meek. We appreciate it. Mr. +Hobson. + + drop in rent + + Mr. Hobson. I have a couple of questions. First of all I +would like to comment that your rent does go down a little bit. +How did you accomplish that, do you know? + Ms. Nasif. The $99,000 rent? + Mr. Hobson. Yes. It dropped from $102,000. So it's going in +the right direction, anyway. + Ms. Nasif. We are assessed rent by GSA just as GSA assesses +rent for all Federal agencies. They take into consideration +what the prevailing rates are. + Mr. Hobson. I wish they did. You need to look at that, +because they really don't very well. But that's another point. +You need to watch them on their rent. + But you are going down, which is better than most of them. + Ms. Nasif. Yes. + Mr. Lewis. But with a GSA assessment, at any rate. + Ms. Nasif. Actually we are right in the GSA building, and +it's good space, and we think it's worth $102,000. We were +delighted when our programmed amounts went down to $99,000. + Mr. Hobson. Just remember, we're watching that. + Ms. Nasif. Okay. + + other services + + Mr. Hobson. The other thing is, three other quick +questions. I don't understand the ``other services.'' Are you +getting reimbursed for all that money from other agencies? Or +how does that work? + Ms. Nasif. Yes. The ``other services''--are you referring +to other income on page six? + Mr. Hobson. No, I'm looking at page eight, where you have +an item that says ``other services.'' And what I'm concerned +about is that is a way of increasing the agency's expenses by +passing--one of the ways that people work statements is to get +other people to reimburse them for it, and gradually then +suddenly they won't do it any more and then you'll come in and +say well, we've got to have this. + So suddenly we're hit with the cost. + Ms. Nasif. Agencies participating in our program, who wish +to offer their publications without charge to the public +actually are billed for the postage and the handling and the +distribution services that are incurred by the Government +Printing Office facility in Pueblo, Colorado. + So if you are an agency--you're the Social Security +Administration for example--and you would like the CIC to offer +your booklets without charge, as the booklets get mailed out, +GPO charges us, CIC. We will in turn assess you, as the +sponsoring agency, for those postage costs. That's what that +represents. + Mr. Hobson. That's what I'm worried about. What I'm worried +about is this could eventually become a way of gaming the +system, because they will then come back and say to you some +day, because this has jumped from $2.7 million to $3.8 million +and it's going up. + Ms. Nasif. Yes. + Mr. Hobson. They'll come back and say, oh, we don't have it +in our budget any more. Now, you've got to come back in here +and ask us to do it. And I just want to forewarn you. Be +careful that somebody doesn't game you on that. + + average salary + + The other thing is the average salary in your agency will +be--it is $56,000 and will be $58,000? Is that what you're +proposing? + Ms. Nasif. Yes. That's correct. And that reflects increases +in pay including the locality pay adjustment. So there is some +increase due to that. + Mr. Hobson. There's an increased locality adjustment for +Pueblo, Colorado? + Ms. Nasif. No. We are actually located here in Washington, +D.C. + Mr. Hobson. So it's for D.C. + Ms. Nasif. Yes, we get it for D.C. The 50 or so people in +Pueblo, Colorado are actually GPO employees. + + average grade + + Mr. Hobson. Ours hasn't been changed for about 30 years, on +the location thing. The other thing is, I think this is the +littlest thing--it may be technically correct. But you have--if +I read this correctly--you have 18 people that are nines or +above, and three people that are below nine. Is that correct? + Ms. Nasif. Yes. That's correct, and I can explain. + Mr. Hobson. Well, that's what it says here. But down here +it says that your average grade is 11.86. I think that's a +little misleading, if 18 of them were above nine. It may be +technically correct. Of course, the other three are very low, +and that affects the overall average. + But the real average in here--I mean, the real thing is +it's weighted to nines and above. Because there are only three +people below nine. + Ms. Nasif. Yes. Mathematically that is the average, but I +will be glad to go back and double check on that. + Mr. Hobson. No, no. But it may be technically correct, +because those three are way below, and they pull the average +down, but the real bulk of people in this agency--and I'm not +arguing with you about it. I'm just saying we should +understand--that the number of people in this agency are +really--they are 12's and above. Because there are nine people +at 12, there are five people at 13s. + No, I'm sorry. There are nine at 12. There are five at 13. +There are three at 14. And there's one at 15. + So that's out of the 21 people. + Mr. Lewis. Ms. Nasif, we do expect that Mr. Hobson will +have another series of very detailed questions for the record. +[Laughter.] + Mr. Hobson. I just want you to know that somebody does look +at these things. + Ms. Nasif. I appreciate it, because it takes a lot of work +to put this together. + Mr. Hobson. I used to read financial statements a long time +ago, and government statements drive me nuts. + Ms. Nasif. Well, I appreciate the attention. + Mr. Lewis. Mr. Frelinghuysen. + + no questions from mr. frelinghuysen + + Mr. Frelinghuysen. Mr. Chairman, Mr. Hobson's attention to +detail is so profound that I'm going to resist asking any +questions. + Mr. Lewis. He's just overwhelmed you. [Laughter.] + He has covered the territory in such detail. Thank you. + Mr. Hobson. Let me tell you, the previous agency did change +their rent, because of---- + Mr. Lewis. GSA. Even though they thought the space was +worth every dime they paid for it. + Mr. Stokes. + + cic income application chart + + Mr. Stokes. Thank you, Mr. Chairman. I'll be very brief. I +noted that you have not included a CIC income application chart +in this year's justifications. Why is that? + Ms. Nasif. There was no particular reason, Mr. Stokes. We'd +be happy to provide it for the record. + We were trying to streamline our package, but the chart +would be pretty similar, to last year's. We actually created +it, and then we were going through the justification to see any +way to make this easier to look through. And we just +arbitrarily decided to take it out. + Mr. Stokes. Would you provide it? + Ms. Nasif. Certainly. We felt that perhaps page six did the +job. But I'm with you. I think a picture is worth a thousand +words, so we will be happy to provide it. + Mr. Stokes. Thank you. + +[Page 468--The official Committee record contains additional material here.] + + + Mr. Stokes. Thank you, Mr. Chairman. + Mr. Lewis. Thank you, Mr. Stokes. + + EXPENSES VERSUS REIMBURSEMENTS + + Last question, very briefly, a large portion of your +publications are reimbursed. So that leads to a question +regarding expenses versus actual reimbursement. In 1996, the +difference between reimbursement and expenses was about +$250,000. But in 1997 and 1998, your budget indicates a +difference of over $850,000, an increase of differential on the +negative side. + Can you explain what appears to be a trend of expenses +outpacing reimbursements? + Ms. Nasif. The amounts to be collected are increasing? + Mr. Lewis. I'm saying that the actual reimbursements show a +pattern whereby your expenses are outpacing those +reimbursements, a pattern from $250,000 in 1996, and then 1997 +and 1998 being something over $850,000. + Ms. Nasif. I can explain that. The publication distribution +figure, $3.008 million, actually is collected from two sources +of funding. It's collected from reimbursements from agencies +which will be $2.151 million. But also from private sector +organizations under other income, which in 1998 will be +$857,000. + We collect money not just from Federal agencies, but from +our private sector partners. And so we will be collecting +money, for example, in the actual 1996 column, it was $1.9 +million from Federal agencies, but then an additional $215,000 +from private sector partners. + So we do collect enough to pay the GPO bills, and that +money is really like pass-through money that comes through the +CIC fund. GPO bills us and then we turn around and send the +bills off to the Federal agencies or the private sector +partners who have agreed to cover distribution. + Mr. Lewis. Okay. + Ms. Nasif. So we are not spending more than we collect. We +stay within our budget. + Mr. Lewis. Well, thank you for that clarification. And if +we have further questions, we will ask them for the record, and +other members are welcome to extend questions as well for the +record. + In the meantime, Ms. Nasif, thank you very much for being +with us. + Ms. Nasif. Thank you, Mr. Lewis. + Mr. Lewis. It's a pleasure to meet you. + +[Pages 470 - 502--The official Committee record contains additional material here.] + + + Wednesday, May 7, 1997. + + U.S. CONSUMER PRODUCT SAFETY COMMISSION + + WITNESSES + +HON. ANN BROWN, CHAIRMAN +HON. MARY SHEILA GALL, COMMISSIONER + + Mr. Lewis. Ms. Brown, you'll have to be patient with our +members, since we have all kinds of overlapping meetings. You +understand this process. But in the meantime, we want to +welcome you, and we're very interested in hearing your +discussion of the Consumer Product Safety Commission's 1998 +suggestions, and the administration's request. + If you'd like to summarize your statement, you know the +entire statement will be included in the record. We'd like to +get to questions, and facilitate the process as easily as +possible. + Ms. Brown. Good. Well, I'll summarize briefly. I think +Commissioner Gall who is with me has already submitted her +statement for the record, and I'd like to submit Commissioner +Moore's statement for the record. + [The statements of Ms. Gall and Mr. Moore follow:] + +[Pages 504 - 507--The official Committee record contains additional material here.] + + + Ms. Brown. Commissioner Gall is with me today, and I will +be brief. I am pleased to have this opportunity to testify in +support of our fiscal year 1998 appropriations request. + Mr. Lewis. Fine. + + summary statement + + Ms. Brown. At the outset, I want to express our +appreciation for our fiscal year 1997 appropriation of $42.5 +million, the full amount requested in the President's budget. + I want to assure you that these funds are being used +effectively to protect the American people against unreasonable +risk of injury or death from dangerous or defective consumer +products. + I'll give you just one example, which is recall roundup. +When we do our recalls, which is very often very serious, for +products that cause injuries and death, we get the word out. +But oftentimes we can't get all of those products out of +people's homes. + So we did a recall roundup, which was a spring cleaning, +for people to go into their attics and basements to recheck to +see if they had any of these products. + It was extremely successful. We worked with the States, and +every State in the United States, all 50 States, worked with +us. Many States did more than one program; in fact, the great +State of California did five different programs with us. + And I just want to tell you what the whole effort cost. It +cost $1,700 in printing costs, and $8,500 for video news +release. But everything was seen by millions across the Nation. + So that's the effective way I think we work. + In fiscal year 1998 we are requesting an appropriation +increase to $45 million, an increase of $2.5 million to +continue and to expand our vital work. + And I feel that we have worked with you, and I appreciate +it, very closely and very, very well. That you have been +extremely cooperative with us. I don't think that every agency +has the same fine relationship that we have had with you, and +that also the same bipartisan relationship. + I think this is what the American people want to see the +bipartisan spirit in the Government. And so I thank you, Mr. +Chairman and members of the Committee. + In preparing our budget, we carefully reviewed the needs +and contributions of our three operating divisions, Hazard +Identification and Reduction, Compliance, and Information and +Education. + As a result, we are proposing important investments above +current service levels in most of these areas to enhance our +ability to prevent and reduce the deaths and injuries related +to consumer products. + The modest program increases requested for fiscal year 1998 +are more than justified by our record of accomplishment. CPSC +has made vital contributions to the 20 percent decline in +annual deaths and injuries related to consumer products that +have occurred between 1980 and 1993. + Past agency work in electrocutions, children's poisonings, +children's cribs, power mowers and fire safety helped save the +Nation almost $7 billion annually in health care, property +damage and other societal costs--more than 100 times CPSC's +annual budget, or about $155 million in savings, for each +million of the agency's 1998 request. + The agency expects its 1993 standard to make cigarette +lighters child resistant to save over $400 million in societal +costs, and to prevent up to 100 deaths annually. + Similarly the agency expects its work in carbon monoxide +poisoning to reduce societal costs by $1 billion annually. + CPSC removal of dangerous fireworks from the marketplace +prevents about 14,000 injuries each year. + As you know, in a concurrent submission to this +subcommittee and the OMB in September, 1996, the Commission +requested a budget of $49.7 million for fiscal year 1998. The +OMB reduced our budget request to $45 million. Although this +reduction of $4.7 million seems small, it will have a negative +impact on our efforts to protect the health and safety of +American's children and families. + An additional investment of $1 million would allow us to +respond faster and better to product hazards, saving more +lives, and preventing more injuries, and would help us to +implement the FOIA law. + CPSC is a data driven agency. It carries out its mission +with a sense of urgency, since quick action by the agency saves +lives. To provide even greater benefits to the American +consumer, we would like to establish an integrated information +system at the agency, that would give the staff access to a +much larger universe of product safety data, and would improve +the speed with which staff could gain access to that data. + Mr. Chairman, the CPSC is of great value to the American +people. By every rational, cost/benefit measure, we save the +taxpayer many times our budget in deaths, injury and property +damage prevented. + Accordingly, we urge you to appropriate not only the full +amount we requested. We also hope you can find an additional $1 +million within the subcommittee's budget allocation, and within +the framework of the balanced budget agreement announced last +week for necessary enhancement of our information technology. + Thank you. + [The statement of Ms. Brown follows:] + +[Pages 510 - 523--The official Committee record contains additional material here.] + + + Mr. Lewis. Thank you, Ms. Brown, Ms. Gall. Mr. Stokes, I +believe I heard Mrs. Brown suggest that they had asked for +$49.9 million as the budget went to OMB, and OMB suggested they +could do well with $45 million. But Ms. Brown is suggesting +that even $1 million more would be very, very important. + This is the first time--I'm not surprised that there's some +disagreement, but it's the first time, I think, I've heard +somebody actually suggest their original request was the right +request. + At any rate, I yield to you for comments or questions, if +you like. I think Ms. Brown feels secure in her responsibility. + + cpsc budget + + Mr. Stokes. I must say it's unusual. + Thank you, Mr. Chairman. Let me pick up right where the +Chairman commented, Ms. Brown. First let me welcome you back +before our subcommittee, and say it's always a pleasure to have +you here. + We remain very, very proud of the work you do in this +capacity. I noted that the budget that the Consumer Product +Safety Commission submitted to the Office of Management and +Budget requested $49.775 million for your operations for 1998. + The President's budget was rather generous with the +Commission, including a request to Congress for $45 million, an +increase of nearly six percent above the enacted amount for +1997. + First of all, why do you think the CPSC fared relatively +better than so many other agencies and Department's this year? + Mr. Lewis. This is the hard part. [Laughter.] + The easier ones are coming. + Ms. Brown. I am delighted to answer you. [Laughter.] + Quite honestly, Congressman Stokes, I do believe that this +is a vote of confidence in the work that we are doing, not just +the work that we are doing to prevent deaths and injuries and +huge costs, but I think in the way that we are doing our work. + And that is when I came into the agency, well before the +104th Congress, I said that we had to bring all of the parties +in, in order to make full progress. And I think that we have +worked with industry very well. + Also I think that you must realize that over the past +decade, in the 1980s, while our mission has grown +substantially, we have, in fact, been cut. If you compare it +with EPA's budgets from 1981 to 1996, EPA increased 25 percent; +FDA's budget from 1981 to 1996 increased 56 percent; while +CPSC's budget, over those years, over all declined by 45 +percent. + So one, it's a vote of confidence, and, two, it is helping +us to make up some of the loss over those years. + Mr. Stokes. Okay. Now, although the budget includes this +relatively health, increase, even the Administration's number +is nearly $5 million less than the amount you say you need. + Ms. Brown. Yes. + + effect of budget reduction + + Mr. Stokes. What are the principal activities you would +like to undertake and will not be able to at the +Administration's request level? + Ms. Brown. I would like to have Pamela Gilbert, our +Executive Director, speak to that. + Ms. Gilbert. Thank you very much. We have, as the Chairman +noted, asked for an additional $1 million, and that would be +for information technology increases that are very, very badly +needed to upgrade our current network system, to obtain a new +Internet server that is going to help us comply with new FOIA +requirements, and to update very old equipment and technology +that doesn't even let us keep up with the current technologies +that are available now, such as Windows 95, that are fairly +common for many others but are right now beyond our +capabilities at the Agency. + In addition, we had a number of programmatic requests and +initiatives that we had asked for in our original budget +submission, that have been significantly reduced in our new +submission, as a result of the President's request. + This includes twice as big an investment in fire +initiatives than we have now planned in our 1998 budget. It +includes an entire update of children's anthropometric data, +which is very important and critical to our work in keeping +children safe. + It also includes additional funding to contract out product +testing of the more sophisticated and complex hazards that we +face. + So what we indeed have had to do in our budget request +right now is scale back significantly the product safety +initiatives and the information technology initiatives that we +originally put in the budget request to the President. + Ms. Gall. And if I could just add to that, it also +addresses some of the concerns we have about the year 2000 +technology changes. And anthropometric data that Pamela has +mentioned are beneficial to a lot of agencies, because we're +the ones who obtain that data for NIH, for the Department of +Transportation and their concerns about air bags, seat belts +and children. + All those kinds of things are very important and wrapped up +in the anthropometric data that we are trying to improve. It +means updating it. It's quite a few years old. + + special investigations unit + + Mr. Stokes. Okay. Ms. Brown, your statement and the +justifications indicate that a major initiative in 1998 will be +the proposed expansion of the Special Investigations Unit +within the Office of Compliance, for which you are seeking a +$580,000 increase. + You say this unit will be involved in investigations of +technically complex issues and new applications of existing +technologies. + What level of funding, and how many staff years are you +devoting to this effort in 1997? + Ms. Brown. Well, in 1997, let me ask my staff if they have +the funding for 1997. While they get that for me--or else I can +get it to you--what we are asking for in 1998 is $580,000. + And really the SIU is not meant to be a ``gotcha'' effort. +What is clearly meant is to handle the very complicated +technical kinds of problems that we have to deal with now, to +find new sources of data, and also to deal with important +technical problems. + We really don't want to waste our resources worrying about +the very minor problems. But we want to come up with the most +different ones. + And so the work of this group already has resulted in a +number of significant investigations, including an +investigation of a technically complex horizontal furnace that +may pose a serious risk of fire or carbon monoxide poisoning, +and anelectric heater whose design may contribute to potential +fire hazard. + And we have been working, and developed information sharing +relationships with insurance companies a number of independent +engineering consultants, and fire investigators. And we have an +excellent relationship now with the International Association +of Arson Investigators. So this has potential to be very +valuable to the Agency. + In the year 1997 the SIU had small funding of $50,000 and +no additional staff. We now have four full time staff who have +their major work at the SIU, but we have not added staff for +that purpose. + Mr. Stokes. Okay. I have a number of other questions, Mr. +Chairman, but I'll yield at this time. And thank you very much. + + composition of commission staff + + Mr. Lewis. Mr. Stokes, since you have asked a number of the +questions I was going to ask initially, let me shift a moment +and ask some questions that you and I have asked together in +the past. + Ms. Brown, one of the efforts that Mr. Stokes and I have +been about since we've worked together on this Committee over +some years now is to recognize that within each of our agencies +and commissions there is an established personnel base carrying +on very important functions. + In your budget request, if the $45 million were granted and +no more, there would be 480 FTEs, as Mr. Stokes outlined. We +would hope that within that mix, as all of our agencies mature, +that they would look a good deal like America, that is, reflect +the mix of the country, its strengths, the mix of its race and +otherwise. + And I would like to have you, if you would, outline for the +Committee efforts you have made in connection with that. + Ms. Brown. I'd be delighted to. Since I've been +Chairperson, 58 percent of the hires have been women, and women +presently comprise 48 percent of the CPSC's work force. That's +approximately the same percentage found government-wide +according to the most recent statistics available from the +EEOC. + Since coming to the Consumer Product Safety Commission I +have increased the number of women in the Agency's overall work +force by four percent. + Since I've been Chairperson, 38 percent of the hires have +been minorities. Minorities comprise 32 percent of CPSC's work +force. That is four percent higher than the government-wide +figure of 28 percent. + And since coming the Consumer Product Safety Commission, I +have increased the number of minorities in the Agency's overall +work force by two percent. + Now, in the upper grade levels, which I think is also +important besides the overall figures, I want to share with you +some figures regarding women and minorities. + Fifty-six percent of the promotions have gone to women, in +the upper levels. That would be grade 13 and above. And for +minorities, 44 percent of the promotions have gone to +minorities. + Mr. Lewis. In Southern California we are experiencing a +rather phenomenal adjustment in our population, and there are +similar impacts in States like Florida and Texas, a very +rapidly growing Hispanic population. Can you tell me what may +have happened to your personnel base as it relates to Hispanics +and Hispanic speaking personnel? + Ms. Brown. I don't have the exact figures. We will provide +that for you. + Ms. Brown. In personnel, we are doing some very active work +in outreach to the Hispanic community. We've had a meeting +where we had important people in the Hispanic community come in +and give us some advice about how to improve our outreach. + We have had many of our publications translated into +Spanish. We have two Spanish-speaking operators on our hotline +now. We are doing a pilot program that we're starting work on +in California to see how we can get our messages out to the +Hispanic population. + In Texas, our outreach person down there, the person who +works in the field, is a Spanish-speaking person of Hispanic +descent, and he has been very active in working on this with +us. + Mr. Lewis. I'd appreciate your following up on that. + Ms. Brown. We'll certainly get that. + Mr. Lewis. Mr. Frelinghuysen. + + baby safety showers + + Mr. Frelinghuysen. Thank you, Mr. Chairman. + Good morning, Chairman Brown. I'd like to thank you first +for agreeing to come to my District to host a baby safety +shower. I learned from being on this committee earlier from Mr. +Hobson how successful your visit to his District was. + Would you be good enough to comment on your success in this +area, what you've been able to highlight, what sort of demand +there is out there, and what sort of private businesses have +been helpful to you? + Ms. Brown. I look forward, first of all, to going to New +Jersey, where two of my children are residents. + Mr. Frelinghuysen. It's a good reason to come. + Ms. Brown. And my great-grandchildren, in addition to +working with you, as I said, in a bipartisan manner. + The baby safety showers is a grass roots effort. The CPSC, +in conjunction with Gerber Products, who have funded this for +us, a private/public partnership, to get the word out in an +innovative, fun way to parents and expectant parents across the +country about how to keep their baby safe in the home. + And we have promoted local ownership in the baby safety +showers by community organizations doing this, such as +hospitals, health departments, churches, social service +organizations, day care centers, too numerous to mention. + The program cost the Consumer Product Safety Commission +next to nothing, postage to send out documents, and minimal +staff time. But Gerber has been very generous with us. + And we don't know how many showers have been held around +the country, because this is a grass roots program with no +intrusive government oversight or reporting requirements. + However, we do get reports back from people throughout the +country that they have been holding these showers very, very +successfully. There's a huge demand for our baby safety +documents, a ``how to'' kit. + And the other thing that we have is the material has gone +out in Spanish, as well. And, for instance, local organizations +are incorporating baby safety showers into their ongoing health +programs. The State of Maine has recently incorporated it into +its entire program. + This is one of the ways that government should work, +helping people to have the knowledge to help themselves. + Mr. Lewis. Could you yield on that point for a moment? + Mr. Frelinghuysen. Certainly. + Mr. Lewis. It just occurred to me that my colleague Mr. +Stokes is recently a relatively new grandfather, and his +daughter is a somewhat noted broadcaster. I wonder if a shower +might not be appropriate. Jane might be interested. [Laughter.] + Jane being the grandmother. + Ms. Brown. I think you've pulled ahead of me in +grandchildren. + Mr. Stokes. You're much younger. + Mr. Lewis. We're taking up Mr. Frelinghuysen's time. + Mrs. Meek. This is not a question. + Mr. Lewis. Okay. + Mrs. Meek. I just wanted to ask you for some equal time. My +son just had a 9.6 pound baby boy. + Mr. Lewis. Congratulations. + Mr. Stokes. Congratulations. + Ms. Brown. We will send you a packet of all our baby safety +material. [Laughter.] + Mr. Lewis. Mr. Frelinghuysen. + Mr. Frelinghuysen. Mr. Chairman, those are two tough acts +to follow. [Laughter.] + + anthropometric data + + Mr. Frelinghuysen. But thank you for your leadership, for +your willingness to come into my District. I have a general +question relative to data collection. + There's a lot of adjectives in here I'm not exactly +familiar with, but maybe you could sort of pull it all +together. + You have discrete data collection, and you have integrated +data collection, and then there is some term here that I have +never heard of--anthropometric, which I can probably figure out +what that is. + Ms. Brown. Nobody can figure out what that is. That's a +trick word in the agency. + Mr. Frelinghuysen. How do all these things come together, +and what's it all mean? + Ms. Brown. Well, I can tell you what anthropometric +measurement is. I just learned that. It took me three years. + But, in fact, these are measurements of a child's size. And +these are used by many other agencies as well. We are the +agency that has this kind of data. + It's very important, for instance, if you're going to help +a company decide what the space should be in something, or if +we have to do a regulation about crib slats spacing, what are +the sizes that babies can get through or not get through? It's +a very serious science. + And we are looking for some additional funding, because we +think this measurement needs to be updated, this data, because +the American children are becoming larger. + So therefore we only have the money to do a pilot project, +and it's very, very important. Now, somebody is going to help +me with discrete data. I'm going to call on the professionals. +This is Ron Medford. + Mr. Frelinghuysen. Thank you for response. But a 9.6 pound +baby. That sounds like rather a discrete figure. [Laughter.] + Ms. Brown. Ron is Director of Hazard Identification. + Mr. Medford. The discrete database that is referenced in +the budget document really deals with those finite bodies of +data collection systems that we have--the National Electronic +Injury Surveillance System, which is our hospital emergency +room data system that fits into that category. + The death certificate collection program that we do with +the States is a discrete program. The medical examiners/ +coroners alert program is a discrete program. + Mr. Frelinghuysen. Discrete in the sense that it's limited? + Mr. Medford. Discrete in the sense that it is a program +that we collect every year, and it's definitive in terms of the +universe of products that we're trying to collect information +on. + The integrated part was actually referred to in the +information technology area, where we're trying to put into the +computer system a way in which someone can sit at the terminal +and pull all of that information together from one place, and +integrate those databases. + So you have all those discrete databases with that data in +it today that aren't integrated. You go from one computer file +to the next. The effort that we're talking about is actually +integrating those, and that's where the word integration comes +from. + Mr. Frelinghuysen. It's fascinating. + Ms. Brown. So our entire staff can have access to a single +database quickly. + Mr. Frelinghuysen. That's fascinating. Thank you very much +for shedding some light on that. Thank you, Mr. Chairman. + + telecommuting + + Mr. Lewis. Thank you, Mr. Frelinghuysen. Mr. Price? + Mr. Price. Thank you, Mr. Chairman. I'd like, to add my +thanks to our guests this morning, and probe a bit on a couple +of items in your testimony. You talk about the efforts you've +made to save funds through using telecommuting, page six of +your testimony, I'm referring to. + The field telecommuting effort, under which staff use +computers to work out of their homes. That's an interesting +trend in the work place in general. + It sounds like you've gone quite far with it. I'd like to +know how this works. With over half of the field staff +telecommuting--that sounds like a pretty extensive trend. I +wonder, how does this work? How does it save money? How does it +change the face of your field operations? + Ms. Brown. Well, I think telecommuting is an excellent +example of how we work smart at CPSC. It means that in the +right conditions, employees may work from their homes using +computers and other information technology. + So technology has certainly made an advance in this. We did +a pilot test late in 1995 that showed that working from homes +could be productive. And with the success of the pilot, we +offered the option to all our field offices to do this on a +voluntary basis. + The person had the right to accept it. Those who are new +hires are hired with the idea that they will work from their +homes, but people who were there could choose to or not. + Now, the results have been very, very good. We have reduced +field space rent by 50 percent, saving about $500,000 annually. +And that's a big chunk of change for the Consumer Product +Safety Commission with our small budget. + We've released GSA space in 18 cities, and significantly +reduced office space in 13 cities. Over 50 percent of our field +staff telecommute. Now, that's 69 employees out of 128. So you +know when we're talking about--this is not a huge amount of +people. We only have 128 field staff. + We expect additional savings in the future, as non- +participating employees leave, and we have found, most +important, that telecommuting, with less commuting time and +better automation tools, has improved both employee morale and +productivity. + Mr. Price. Now, these telecommuters, are they typically +working out of their homes entirely? Or for part of their work? + Ms. Brown. They are typically working out of their homes +entirely. + Ms. Gall. They are also working in the field, doing +investigations, and that's another reason that technology +integration is so important, because that way our field people, +if they're on site doing an investigation, can tap inwith a +laptop computer to some of the technology information we have in +Washington, in the area here, pull up additional data about that +particular issue, and send in their investigation report and so on with +the technology. + That's why it's such an important investment for us. And +they also go into their various regional offices for meetings, +and have an ongoing relationship with the heads of those +offices. + Mr. Price. They would have an ongoing relationship with the +regional offices. + Ms. Gall. Of course. + Mr. Price. Does this pose any problems in terms of +supervision and communication? + Ms. Gilbert. It has actually improved communication, +because what we often had in the past were many layers of +supervision that the field investigator, the line staff person, +had to go through before the information filtered to +headquarters where we need it, and need it as quickly as we can +get it. + And what our field staff is now learning to do more and +more, because of the telecommuting effort, is to deal directly +with the compliance officer in headquarters who is conducting +the overall review of the product. + And so we're getting quicker input, and quicker information +back and forth from the field, and better information, because, +as you know, like in the game of telephone, if too many people +are filtering the message, you don't get as clear a message as +you do if it goes directly from the person requesting it to the +person actually doing the work. + So communication has much improved because of the +telecommuting effort. + Mr. Price. So you're saying you get the best of both worlds +from this kind of development? + Ms. Brown. Yes. + Mr. Price. You anticipate saving $500,000 annually? + Ms. Brown. We are saving it annually. + Ms. Gilbert. In 1997 we'll save $500,000. We hope to +increase that as the years go on. + + voluntary compliance + + Mr. Price. Let me quickly ask you about one further aspect +of your testimony. You stress your voluntary compliance +efforts. You refer with some pride to negotiating 106 voluntary +corrective actions in fiscal year 1997. + You also talk about the stress on cooperative, non- +adversarial solutions as a hallmark of your Administration, +your leadership at the Agency, pointing out that you've +developed 17 voluntary standards, and issuing only 10 mandatory +regulations since you became chairperson. + I wonder if you could fill in the record on that as well, +and particularly the trend toward voluntary corrective actions? +Can you give us some sense of how that 106 figure for fiscal +year 1997 compares with previous years, and what kind of change +in approach or policy, if any, is implied by that? + Ms. Brown. We have increased working with industries +voluntarily. There are two different ways that we work. One is +our compliance people, who do recalls. And almost all of our +recalls of any dangerous product are arrived at voluntarily, +negotiated with the company that has the recall. + The other area are voluntary standards, that's standards of +a whole product category. And we have emphasized working with +industry voluntarily, with industries. But there have to be +certain caveats, of course. + The caveats are that we do monitoring of these voluntary +standards to make sure that the industry is, in fact, adhering +to a voluntary standard. It is much faster to work voluntarily. +To do a mandatory standard, which we will not hesitate to do if +the situation presents itself, however, that takes a very long +time, and we very often end up in court. + Speed is of the essence for what we're doing, in order for +more people not be injured. So a voluntary standard is +preferable if it is complied with, and if it is speedily +arrived at. + If that doesn't work that way, then we must turn, of +course, to mandatory standards, as we did with our child +resistant caps. Caps are child resistant, and have been for a +long time, and the poisonings for young children have gone from +284 a year to 34 a year. + But 34 a year is still too many children dying from +poisonings from medications. + With the child safety caps, we now have found that we have +the technology to make child resistant caps and also adult- +friendly. We were able to negotiate with the industry, but to +reach a regulation for that, we had to go the mandatory route. +By the end of this year you will find that all of that +medication that used to be only child resistant now will be +easy for adults to open as well. + Mr. Price. Well, and the possibility that mandatory +standards are an option, of course, strengthens your hand in +negotiating these voluntary agreements. + Ms. Brown. That is correct. + Mr. Price. If there is something you could furnish for the +record that would give us some idea of any trendlines in this, +that would be helpful. + Ms. Brown. We'll come up with that for you, certainly. + [The information follows:] + + trend in the number of voluntary corrective actions + + The trend in Section 15 voluntary corrective actions has +been increasing during Chairman Brown's tenure at CPSC. The +chart below covering fiscal years 1994-1997 (to date) reflects +that increase. + +Fiscal year: Voluntary corrective action plans + 1994.......................................................... 159 + 1995.......................................................... 280 + 1996.......................................................... 302 + 1997 (to date)...............................................\1\ 164 + +\1\ Thru May 15. + + Ms. Brown. In fiscal year 1994, there were 36 voluntary +standards. Fiscal year 1995, 40 voluntary standards. Fiscal +year 1996, 51 voluntary standards. Eleven more than 1995, and +15 more than 1994. We have found this a very successful way to +work with industry, but as we say there must be compliance with +the voluntary standard. + Mr. Price. Thank you. Thank you, Mr. Chairman. + Mr. Lewis. Thank you, Mr. Price. Mr. Walsh. + + savings from telecommuting + + Mr. Walsh. Thank you, Mr. Chairman. + Thank you, Chairman Brown, for your testimony today. + Mr. Price asked some questions about this telecommunicating +which is something I am very interested in. Before I came here, +I spent 15 years in the telecommunications industry. This is +sort of what we talked about back then. + I am just curious, though. On these savings, you said most +of those savings came from rental savings, so you were able to +consolidate offices and reduce rent. + Ms. Brown. Or in some places eliminate an office +altogether. + Mr. Walsh. Okay. Now, when you talk about savings, +obviously there are some costs that increase to things like +personal computers, and modems, and telephones, and telephone +lines. Lease lines, perhaps. Faxes. Printers. And maintenance +agreements. + Are all of those costs included, when you consider what +savings you have had? Have you considered also the increased +costs? + Ms. Brown. All right. Let's get the Executive Director, +Pamela Gilbert. + Mr. Lewis. One more time, Ms. Gilbert. + Ms. Gilbert. The $500,000 is not a net cost. It is the cost +that we are saving from our rent. However, the other costs that +are involved in telecommuting, that you just mentioned, Mr. +Walsh, much of that we would have had to spend anyway. We have +to update our computers. We have to buy new computers for the +field. + So we bought the portable type rather than the type of +computer that sits on your desk. But we would have had to +replace computers anyway, so there are just really marginal +costs that have been involved. For example, we had to have fax +capabilities anyway for these offices. + One of the things to remember with our field offices--many +of them are one or two person offices. So the fact that those +people went to their homes, did not mean we had to buy a lot +more equipment for each person, because they had most of it in +their offices. + But what we do not have to do anymore is pay rent for that +office because they are now working from home. + Mr. Walsh. Would each of these individuals then have a PC +or a laptop, a modem, a fax, printer? + Ms. Gilbert. Yes. They have all of that, all of the +equipment that you just mentioned, at their home. But again, +they would each have had most of that at their office anyway. + Mr. Walsh. Each one of them? + Ms. Gilbert. For the most part that is right. So that we +did not have very many additional costs included in the +telecommuting effort. + Mr. Walsh. How about with more people contacting from +different locations your mainframe or whatever it is that you +have at your office? Did you have to spend additional funds to +upgrade that, so that more people could access it? More courts? + Ms. Gilbert. Oh, you mean as far as telecommunications at +our headquarters? + Mr. Walsh. Yes. At the central location. + Ms. Brown. Doug may know that. + Ms. Gilbert. Our Information Services Director will respond +to that. Doug Noble. + Mr. Walsh. I just want to make sure--you know, the savings +sound great, but are they real savings? + Ms. Brown. Right. Now you must understand, of course, the +$500,000 savings are annual, while our equipment costs of +course are one time. + Mr. Walsh. Sure. Absolutely. + Mr. Lewis. One time, they replace it. + Ms. Brown. That is right. + Mr. Walsh. That does not mean it is charging this rental +for the private lines or the American On Line, or whatever it +is that you use? + Mr. Noble. That is correct, Congressman Walsh, and what we +have done, regardless of telecommuting, has gradually expanded +our telecommunitions program. We had a wide area network in +place, and as more and more staff, got on to this network, who +needed access, we found the load increasing on our network. + What we are looking for is a way to sustain our +communications and increase the capability for staff to work +off our headquarter's computer network. + Mr. Walsh. So you have a lease-line network for these folks +that are not dialing over the network? They are not dialing +that? + Mr. Noble. We do it through Federal Telecommunication +Service lines. + Mr. Walsh. Okay. + Mr. Noble. It is basically phone lines that we have, and +they come into our headquarters computer in Bethesda. + Mr. Walsh. Could you estimate the cost of establishing that +for your field folks? + Mr. Noble. The wide area network itself? It was +approximately $100,000 to establish equipment and lines, and of +course there had to be some training involved for these +employees to learn how to actually use the network. + [The information from Mr. Noble follows:] + +[Pages 535 - 537--The official Committee record contains additional material here.] + + + Mr. Walsh. Sure. Now, does each one of these employees have +a maintenance contract for all the equipment that they have +also? + Mr. Noble. Up till this year, we actually had equipment +that would have been under warranty. As the equipment has aged, +the warranties have expired, and so in 1998 we are going to +have to develop blanket purchase arrangements for on-site +maintenance, if our employees at our headquarters cannot help +the employee troubleshoot it through a telephone call. + Mr. Walsh. If we could, perhaps next year, maybe--or maybe +in ensuing months you could give us sort of an estimate of the +cost of migrating your field staff from office oriented to home +oriented. + Ms. Brown. Right. We will get that to you. + [The information from Ms. Brown follows:] + +[Pages 539 - 540--The official Committee record contains additional material here.] + + + productivity of telecommuters + + Mr. Walsh. Because I think the application is marvelous. +The other question I had was productivity. You said +productivity was increased. How do you measure that? + Ms. Brown. How do we measure increased productivity? + Mr. Noble. Well, if I may just volunteer, the easy answer +is we have saved thousands of hours in administrative time in +terms of just improved communications. We can send messages, +instantly, whereas before, it would have taken days, weeks, and +hours, and that would have had a direct impact on our ability +to react quickly to any situation we needed to address. + So I think that is your major answer--is thousands of hours +of administrative time have been devoted to programmatic work. + Ms. Brown. Our talk with supervisors has also shown us that +they feel that the work they are getting from their staff +members is more productive. We have also found that people who +have done this like it. When you have people who are working +happily, they are usually working smarter and better. + Mr. Walsh. And I think you mentioned earlier about +flattening out your organization. + Ms. Brown. That is the other point I wanted to make. + Mr. Walsh. That is, eliminating layers that really did not +get---- + Ms. Brown. Layers of bureaucracy is something that we +really wanted to cut through with that commission, and this is +a very important step forward in doing that. We have been able +to do it, you know, quite easily at headquarters, when you +start to do that. But when you start to do it in the field, it +is quite important. + Mr. Walsh. I think your experience--and I am not sure what +other departments of Government are doing this--could be very +valuable to the rest of the Government, if we could quantify +what the start-up costs are in the monthly or annual costs of +doing it this way, and then compare that to the actual savings +and productivity. + Ms. Brown. I think we must have that, because we won an +award of reinventing Government, a Government award on this +telecommuting program from the Vice President for reinventing +Government. It is one of our three hammers. [Laughter.] + But I do think that we must have this, and we will get this +to you, promptly. + Mr. Walsh. Great. + Mr. Lewis. Would you yield. + Mr. Walsh. I would be happy to yield. + Mr. Lewis. Mr. Walsh, you are asking a line of questions +that is very important, but it has been suggested that that +which you do not measure, you never know the results of. So I +would be very interested in our next session, a year from now, +having a full discussion of the way you measure increased +productivity, and what it really means, in more detail, et +cetera, so that we can get a handle on that, as that might be +reflected in requests in other agencies. + There was, Ms. Brown, an item on television this morning, I +am not sure which of the channels was involved, where they were +talking specifically about this whole area of telecommuting, +people doing work at home, et cetera, and reporting seemed to +be, from whatever operation that was from the private sector, +considerably different than that which I am hearing here. + I mean, you might have somebody try to figure out which +program that was, and it is an interesting story and it relates +to this whole subject area that has a growing interest---- + Ms. Brown. Yes. We will find that. We can find that with a +television monitor that we have. + Mr. Lewis. Okay. + + airbags + + Mr. Walsh. Mr. Chairman, if I could just ask several +questions on airbags. + Mr. Lewis. I might mention that it is obvious that other +committees are through with their hearings, so we have got a +broader attendance. We tend to take up all the time that is +available, regardless, so I might mention that---- + Ms. Brown. Well, I am delighted and I thought it was +excellent attendance because of the fine job that we did. + Mr. Walsh. Life is easier when there is only one hearing a +day. [Laughter.] + Ms. Brown. Yes. + Mr. Walsh. On airbags for cars, I do not have in either of +my cars, airbags, but obviously it has been a huge controversy. + But what has been your department's role in this, and where +do you see this thing going? + Ms. Brown. Well, quite honestly, you know that airbags are +in the jurisdiction of the National Highway Traffic Safety +Administration. We have nothing to do with airbags. + Mr. Walsh. I did not know that. + Ms. Brown. But I can just give you a---- + Mr. Lewis. But as a mother. + Ms. Brown. Well, not only as a mother, but as a short +woman, I can tell you that other women have called me, who know +I am in the safety business, and I have been able to tell them +where they can get pedal extenders. + What we have learned for our agency, to try and look at the +airbag experience--and I have made this very clear to our +entire agency--any time that you do a safety innovation, you +must look to see what will be the results of that innovation. + Your testing has to include more than just a 5 foot nine +male in the testing. We are a scientific and technical agency. +You must use the best science and technical abilities available +to understand further repercussions of safety. + We do do data collection for the National Highway Traffic +Safety Administration through our data collection system of +emergency rules. But the airbag situation does give us a lesson +in health and safety regulation. + Mr. Walsh. Thank you. + Mr. Lewis. Thank you, Mr. Walsh. + To my favorite grandmother, I want you to know that I only +have six grandchildren. So I am behind you now. + One more time, Mrs. Meek. + Mrs. Meek. Thank you, Mr. Chairman, and to Administrator +Brown, we are very pleased to have you here today, and knowing +of the accomplishments of you and your agency in the past, I +want to commend you. + My commendation, first of all, is based on the fact that +you have been able to work out a reciprocal kind of +relationship with business, where you do not come on as some +big arbitrator in the sky, and just say we are going to change +this, and they have to conform to everything. + I think that is going to add to the continuous success of +your agency, and what you are doing. + I also would say in the area I represent, there are a lot +of middle income to low income people, and they profit, and can +profit a lot from your informational technology, and I would +agree that this is an area you really need to enhance, and only +through the help of this Committee can you do that. + But I do hope that this Committee will be favorable to +that, because the outreach efforts, and the way you have of +reaching out to all the public is extremely important, in that +so many of them know very little about the consumer product +agency. But when they hear it or see it on television or see it +in their newspapers, or have some of the local commentators +talk about it over the air, it is extremely important. + And I think a lot of this success has been due to the fact +that you have women in the agency who have had to confront +these kinds of things; not to say that men do not have this as +one of their priorities. But I think that that approach has +helped also. + So I do hope that the information technology--I cannot +imagine your being able to do a good job without all aspects of +the computer industry, particularly in this area. We would not +dare say to NASA, to any other agency, ``We want to limit your +capacity to reach your constituency.'' So I do hope that this +will come over real strong with this Committee. + And I notice that you are doing quite a bit in fire +prevention. + Ms. Brown. Yes. + + fire prevention + + Mrs. Meek. That is really, really a very big problem in the +area, and the people I represent. Many of them--there are a lot +of fatalities because of fire, because of the societal +conditions that exist in those areas. + And I do hope that perhaps the Agency can set as one of its +goals a focus on how to reach those communities, and delivery +systems that will help make it more possible for you. + Ms. Brown. Fire prevention, of course, has been one of our +major efforts, the fire prevention, and we are doing many +things. Now, additional funds that would be used to try and see +what we can do about the high cost of fires, both with human +lives and also with what it does to a community--something +burns out, and the whole economic vitality of an area will be +damaged. + Increased funding would provide a mix of research and +action items for us to further continue our fire efforts. We +need a broader and more inclusive attack on the Nation's fire +problems, especially in the lower income communities which bear +the brunt, and to the elderly and children. + Mrs. Meek. Right. My last mention here is the fact that you +are dealing with usually an industry that is well-established. +I want you and your staff to think also about some of the +linkages into that focus group you have here, in industry, that +there are a lot of flea markets and a lot of discount places +which people, middle income people, and lower---- + Ms. Brown. Dollar Stores? + Mrs. Meek [continuing]. And middle income people like +myself frequent. And many times they have not gone through the +process that you have indicated. So your investigative powers, +in that regard, would come into good help, a good consumer +product help in those areas. + Ms. Brown. Our recall roundup, which I mentioned before, +was emphasized in communities and focused on making sure that +older products, that do not meet our safety standard were +either repaired or destroyed. + Mrs. Meek. That is right. + Ms. Brown [continuing]. We also emphasize emergency room +health care. Many people do not go to pediatricians. That is a +luxury, these days. + Mrs. Meek. That is right. + Ms. Brown. They get their primary health care very often in +emergency rooms. So we are extremely cognizant of the +populations that we need to serve. + Mrs. Meek. Thank you. + Ms. Brown. Thank you very much. + Mr. Lewis. Thank you, Ms. Meek. + Mr. Wicker. + Mr. Wicker. Thank you, Mr. Chairman, and before I begin, I +would note that we are joined by my colleague, Mr. Hobson. + Mr. Lewis. His questions have been asked already. + Mr. Wicker. Who is also a new grandfather. [Laughter.] + Ms. Brown. We have had all kind of reports today, Dave. How +many pounds did yours weigh? + Mr. Hobson. Eight pounds, 5 ounces. I was there, but not in +the room. That is number four. Trying to catch up. [Laughter.] + Mr. Wicker. Congratulations. + Mr. Lewis. Mr. Wicker. + + upholstered furniture flammability + + Mr. Wicker. Madam Chairman, I appreciate you being here, +and I also want to say, at the outset, that I recently +requested that your senior staff meet with mine concerning your +commission and your mission and activities, and that briefing +was very helpful to them and to me. + Ms. Brown. Thank you, sir. + Mr. Wicker. I want to talk, briefly, today, about +flammability and the upholstered furniture industry. + As you may know, in my district in Mississippi, +manufacturing is one of the largest sectors of the economy, and +of that sector, upholstered furniture is overwhelming the +largest portion, employing tens of thousands of people. + Ms. Brown. Yes, sir. + Mr. Wicker. This is a very price-sensitive industry, with +hundreds of very, very small businesses participating in the +manufacture of upholstered furniture. Any unnecessary +regulatory cost which might be placed on the industry could +have a negative effect on job creation as well as on the +ability of consumers to afford the product. + It is my understanding that the commission has a number of +furniture-related projects, which I will ask you about in just +a moment. But also that the industry itself has been very +proactive in assisting your agency in its work. + I have received a briefing about your agency's ongoing +projects regarding upholstered furniture flammability. + Approximately 75 or even 80 percent of such fires are +caused by smoldering cigarettes, as you know. The industry has +made great strides in this area through its voluntary program +known as the Upholstered Furniture Action Council. + Ms. Brown. UFAC. + Mr. Wicker. Or UFAC. The UFAC program on a cost-effective +basis has established construction criteria which must be met +by the upholstered furniture manufacturers in order to qualify +for participation. Reflecting the success of UFAC, over 90 +percent of the dollar volume of U.S. furniture is pledged to be +in compliance. + This has been a success story, according to your own +agency's data. Since the beginning of the UFAC program in 1978, +there has been approximately a 76 percent reduction in fires +associated with a cigarette ignition of furniture, and this +rate continues to fall each year. + My question concerns my understanding that your agency is +now considering whether to supplant this voluntary industry +standard with a mandatory Federal regulation. + I further understand that your agency is studying whether +to move beyond cigarette ignition to require resistance to +small open flame sources such as lighters, matches and candles. + This is a much more complex and a much more potentially +expensive undertaking to make upholstered furniture resistant +to such open flame ignition sources. + I note on page one of your testimony, that the mission of +your agency is to protect the public against unreasonable risk. + Ms. Brown. Correct. + Mr. Wicker. And it is not totally clear to me that a +reasonable consumer expects his or her couch to be totally +impervious to open flame. I am also not sure what materials or +constructions would yield this level of resistance to open +flame, and at what cost to the consumer. + I certainly share the comments of Mrs. Meek concerning the +need for fire prevention. In my other subcommittee on labor, +health and education, we are funding a pilot program of smoke +detectors for this program. + So, clearly, the agencies are working together, and none of +wants to jeopardize the progress the industry has made on the +larger question of cigarette ignition. Nor would we want to +render furniture unaffordable to lower or middle income people. + So my question to you is since it has been a little over a +month since your staff met with my staff, could you update us +on the Commission's furniture project? + Ms. Brown. Yes; I certainly will. First of all, I was down +in High Point and had a very, very successful and well-received +visit to the furniture market. I think it is very important +that the lines of communication are kept open in this, and for +their work in another field--it happened to be bunk beds--they +won an award working with us on a voluntary standard. So we +would not turn to this just haphazardly, unless we saw cause. +And I am going to have Ron Medford talk to you about this. This +is a work in progress. We have not completed it, and we have +not reached any conclusions--that is what we are doing work +for. And Ron will talk to you further about where we are in +this, and why we began this. + Mr. Medford. Just quickly, by way of background, the +Commission was petitioned by the National Association of State +Fire Marshals to actually promulgate three mandatory rules or +standard. + One rule, a mandatory rule for smoldering ignition from +cigarettes. The second one for a small open flame rule, the one +you have been mentioning. The third rule is for a large open +flame test. + The Commission has taken several actions. First, on the +large open flame issue, it denied that portion of the petition, +which is more appropriate for commercial furnishings and not +for residential furnishings. + It deferred action on the cigarette part of the petition +until it evaluated the degree of conformance by the industry +with the voluntary program. And that work is going on right +now. The staff has almost completed that work, and intends to +give it to the Commission, some time in June. + And thirdly, the Commission granted the piece of the +petition that dealt with small open flame ignition, because the +Commission found that it may present--these are preliminary +findings on the part of the Commission--an unreasonable risk of +injury, and that there are no national standards, either +voluntary or mandatory, that address that issue, except in the +State of California. + What the staff has been doing is looking at the technical +feasibility of developing a small open flame standard, and +looking at the cost-benefit considerations, the one issue that +you mentioned. All of those things are really intended to come +to the Commission for a decision. + The decision the Commission will make next with respect to +those two issues is whether to grant the petition on smoldering +ignition, which would depend entirely on the degree to which +the voluntary program is working and being conformed with by +the manufacturers. + And secondly, the open flame issue is whether or not to go +to the next stage of rulemaking, which is a proposed standard. + It will be the first time that the Commission is presented +with a preliminary regulatory analysis which looks at the cost +and the benefits to society of such a rule. + The upholstered furniture area actually represents one of +the largest area of fire deaths in the country. There are +something like 680 fire deaths every year, amounting to $244 +million in property losses. The latest fire statistics for +upholstered furniture are attached. So it is one of the biggest +fire problems that we have in the Nation, and that is why we +are spending so much time and effort looking at it, along with +a number of other serious fire problems in the country. + [The information follows:] + +[Page 548--The official Committee record contains additional material here.] + + + So that is where we are. The next stage for consideration +is whether the Commission wants to propose a regulation for +small open flame, and at the Commission we are required to use +a three stage rulemaking process. + Mr. Wicker. Does Commissioner Gall want to comment? + Ms. Gall. I just wanted to comment that I think some of the +figures that Ron is quoting about the number of deaths, and the +fire incidents associated with upholstered furniture are very +old and before the UFAC certification program came into being. + So that has to be remembered as well. That is a factor. I +voted against moving the small open flame portion of that +particular petition because I did not feel we had sufficient +data to move forward. So I am the dissenting vote. + Mr. Wicker. I appreciate what everyone has had to say about +that, and particularly keeping lines of communication open, and +I would simply reiterate that up to 80 percent of the +upholstered furniture fires are related to smoldering +cigarettes, and much progress has been made and continues to be +made to the tune of over a 75 percent reduction. + I would also simply mention to you, Madam Chairman, that +the second largest furniture market in the Nation is in my +hometown of Tupelo, Mississippi, and I would certainly welcome +having you come down and meet with the very, very small +furniture manufacturers who supply that second largest event, +and I think you would astounded to see the progress we have +made in Northeast Mississippi. + + fire safe cigarette + + Ms. Brown. I would love to do that, and I will look forward +to an invitation, and of course small business is equally as +important to me. My family background is in small business. + I do want to mention one other thing to you. The +upholstered furniture industry has unfairly borne a largeburden +of cigarette smoldering emission fires, because the cigarette industry +has not shouldered its share. + We had, in 1994, a bill entered by Congressman Moakley. We +had done some work that showed that the cigarette industry +could work, and in fact did work with us. It was possible to +make a more fire-resistant cigarette. That bill did die, and +there does not appear to be anything, although we have talked +to Congressman Moakley about that again. + That the cigarette industry should in fact assume its full +share of the burden of reducing fire deaths. + Mr. Wicker. Thank you. + Mr. Lewis. Mr. Wicker, thank you very much for your +questions, and your special interest in this subject area is +helpful to the Committee as we review the work of the +Commission. I might mention that I am very interested in your +exercise of measurements by way of a cost-benefit ratio. I +would appreciate your helping us get a better understanding for +the record relative to how you go about making those +measurements. The question of upholstered furniture, for +example, that may have been put in the marketplace before +certain standards were met is important. + When one talks about fires and you relate X number of fires +to X billions of dollars of less, whether the original cause +was a forest fire or in the home, those questions are relevant +questions and, indeed, it is important that we be measuring in +a way that is helpful to all of us. + [The information follows:] + +[Page 551--The official Committee record contains additional material here.] + + + Ms. Brown. We have what we call good-natured disagreement +here, and you will get our data, and the data that we have from +the fire services, which show how carefully we measure cost- +benefit. Of course it is part of our regulations. + Mr. Lewis. I must say that we find, on this side of the +table, that good-natured disagreement between us often +stimulates better results and answers as well. + Ms. Brown. There you go. That is why we are a three member +Commission. + Mr. Lewis. Mr. Hobson, I might mention to you, formally, +for the record, that questions regarding savings and rent, and +et cetera, have been asked, extensively, but we would love to +have you round out that portion of the work. [Laughter.] + Mr. Hobson. Well, I do want to welcome the Chairman and the +Commissioner today, and all the staff that is here. + Ms. Brown. Thank you. + + small business ombudsman + + Mr. Hobson. We have worked very closely with this Agency. I +think it is an example of where we can do things together, and +you can do them without heavy rules and regulations by getting +people together, and work. And as a new grandfather, you know, +I do not have as many as other people. They are all important, +and we have learned a lot from what the Consumer Product Safety +Commission has done, and Roger, we will all be happy to come +down to Mississippi if you can arrange a trip for us down +there. + Mr. Wicker. Wonderful. + Mr. Hobson. Rodney and I said we had not been invited. I am +sure Ms. Meek will want to go, too, with us. Maybe we can get +Lou to go also. But I do have a couple questions I would like +to ask, if I could, very quickly. + And I understand that CPSC has established a highly +successful small business omnibus program, and I do not know if +any question has been asked about that, but would you tell us +about what you have accomplished with that. + Ms. Brown. Yes. It so happens that Clarence Bishop, our +small business ombudsman is here, and I would like him to give +you the information on this, since we will get it directly from +the source. + Mr. Lewis. Come on up, Clarence. + Why don't we have you formally identify yourself for the +record. + Mr. Bishop. Good morning. I am Clarence Bishop, Deputy +Executive Director of the Consumer Product Safety Commission. + CPSC has always been sensitive to the needs of small +businesses, and particularly now with a Chairperson who has a +family background in small business, that sensitivity has been +increased. + So in June of last year, we established a small business +ombudsman program to provide better services and to allow small +businesses to interact easier with the Commission. + And since June of last year, we have handled responses from +almost 1,000 small businesses representing 44 States and +actually three or four other locations, Puerto Rico, England, +and some other places like that. + And it is our goal that from the point that a small +business contacts the ombudsman office, and within 48 to 72 +hours we have an answer or the information or the clarification +regarding our rules and regulations that they are seeking. + And we have been about 80 percent successful in this 48 to +72 hour turnaround time. + Mr. Lewis. Did you want to make a comment about that? +Anybody else? + Ms. Brown. No; no. + Mr. Lewis. I am just happy to see that program working, Mr. +Bishop. + Ms. Brown. Not only to our expectations but Clarence Bishop +has been excellent in this, and it is working really very, very +well. We are awfully pleased. We had a small business +conference where we announced this, and there were many small +business people who are scared of Government and Government +regulation. I know that from my father's experience. + Mr. Lewis. We all were, when we were in business. +[Laughter.] + Ms. Brown. Well, on particularly small business. And this +has really started to bridge the gap. + Mr. Lewis. I think that is very important because small +business does not have the resources a lot of times, and people +come in and you get whacked with these things and you want to +do the right thing but sometimes you just cannot. + Ms. Brown. No; no. + Mr. Lewis. Good. Thank you, Mr. Hobson. + Mr. Hobson. I have a couple other questions. + Mr. Lewis. Do you really? + Mr. Hobson. Yes. [Laughter.] + Mr. Lewis. We have two other agencies. Are you going to +stay for a while? + + drawstrings on childrens' clothing + + Mr. Hobson. Yes. For one of them anyway. + I want to talk just briefly about drawstrings, because we +worked on that, and it was a wonderfully successful program, +but I am really concerned about an article I read the other +day, and I am not sure whether it is correct or not. But the +school buses in the districts are not fixing those mirrors as I +understand it. It is like a five dollar repair to fix these +mirrors, that the drawstrings would not get caught in it. + Now we have successfully gotten the clothing manufacturers +to come forth and do their part, without any rules or +regulations. + What do we need to do to get these school districts to make +this repair so some young person does not get caught again? + Ms. Brown. The place that we have been able to be +effective, as you are saying, the Consumer Product Safety +Commission, is we now have a voluntary standard and the +industry leapt forward to do that. Where there should be no +more than 2 inches at the waist, where they removed the strings +at the neck, voluntarily, and there should be only 2 inches +allowed at the waist and it must be tacked. + Fortunately, that is on all new clothing and we have +monitored the industry, monitored the stores to see that that +is correct. + The other part about it could happen on school buses, since +that is not something we can attend to except to encourage our +sister agencies and local jurisdictions to do that, that is +another part of it. + Mr. Lewis. We all need to figure out how to send out a +message, then, because it is like $5 a bus. We are not talking +big money and a child's life is certainly worth it. + Ms. Brown. I think the National Highway Traffic Safety +Administration has been trying to work on this, and I think +that what I will do is to, when I get back today, call Dr. +Martinez and see where we are on this. + Mr. Lewis. And I will have my staff make an appointment for +you and Mr. Porter so we can discuss it whenever HHS comes in. + Mr. Hobson. Okay. I would like to do that because it is +something that should be done. + Quickly, on two other things. I want to continue to +encourage you on the baby safety showers because people talked +about we have done it, we are going to try to do it with +another Member close to us, and I think it is a good thing for +Members to---- + Mr. Lewis. Near Cleveland? + Mr. Hobson. No, this is going to be over near Columbus. +Cleveland is a little far for me to drive. [Laughter.] + + laboratory consolidation + + Mr. Hobson. And we always consider it way up north. + If you want to do one, I will be happy to come, if you guys +are going to be there. + The other thing is, and I understand maybe you have talked +about this already, but I use you as an example before all the +other agencies when they come in on rent, because you did fight +on it. + The GSA guy did show up and said, ``Hey, what are you +doing?'' but he was very positive about what is happening on +that, and I want to congratulate you. I think you have probably +talked about this, about receiving the Hammer Award. I think +that is pretty neat and---- + Ms. Brown. We also are consolidating our two---- + Mr. Lewis. You won on that. That was a big fight you had +with GSA. That needs to be in the record, that she won, and +fought on that. [Laughter.] + Ms. Brown. And we are consolidating our laboratories and it +has worked out to be a very successful enterprise and we will +be---- + Mr. Hobson. Where are you consolidating? + Ms. Brown. Pardon me? + Mr. Hobson. Not in Ohio. Not in my district. + Ms. Brown. No; no. + Mr. Hobson. But the important thing is that agencies need +to know that you can have these discussions with GSA and that +you can work things out and get it done, and that is an +important message to be sent to everybody, I think. + Because there is a tendency for agencies to say, ``Well, +GSA said this,'' and I do not think we have to--you have to +live with that. So thank you, keep up the good work, and thank +you, Mr. Chairman. + Mr. Lewis. Thank you, Mr. Hobson. + With the attendance we have had today, I must mention that +somebody, one side or the other, has asked all the questions I +had formally prepared, which I thought might happen. + Ms. Brown. I have not answered one of your questions, if I +may, about our Hispanic staff. Eight percent of CPSC's +minorities are Hispanic. Two percent of CPSC's overall staff +are Hispanic, and Hispanic staff has increased approximately 40 +percent in the three years since I have been here. + Mr. Lewis. I will be interested in following that progress, +and frankly, we have done very well, across the board, in that +whole area of interest. + But nonetheless, I do find, particularly in California, +that Hispanic access to executive levels in Government, as well +as other locations, seems to lag significantly, and it does not +hurt to raise that question from time to time. + Ms. Brown. Absolutely. + Mr. Stokes. Mr. Chairman. + Mr. Hobson. Yes, Mr. Stokes. + Mr. Stokes. On that area, can I just make a request that on +this area, as in your previous questions, that Ms. Brown be +permitted to expand on this in the record and provide tables +for us also. + Mr. Lewis. Absolutely. + Ms. Brown. Oh, absolutely. That will all be provided, +Congressman. + Mr. Stokes. Thank you. + [The information follows:] + +[Pages 556 - 559--The official Committee record contains additional material here.] + + + housing project + + Mr. Lewis. Thank you, Mr. Stokes. + I might mention, I was going to raise this when there were +more Members present, but there is a good number here at this +moment. It is separate from your subject but we are still in +session and the thought is in my mind. + On June the 5th, we are going to involve ourselves with as +many Members as possible in a thing that is now being called +``The House That Congress Built.'' + The Speaker and the Democratic leader have agreed to come +together, and bring the leadership together, to go to a +Southeast location in Washington, D.C. and complete the +building of what actually will end up being two homes for +people by way of Habitat For Humanity. + It will be an effort whereby we hope to get a broad cross- +section of Members who are in the committees, authorizing as +well as appropriating committees, that deal with public housing +and housing in general, kind of the edge of the kickoff of home +ownership week. + We would hope that maybe that would even lead to the +following year, Members going back to their individual +districts and participating in similar efforts. + But Mr. Stokes and I are very pleased to be a part of +sponsoring this and want to bring it to your attention while +you are here. + And with that, thank you, one more time, for very fine +testimony, Ms. Ann Brown, and I very much appreciate +Commissioner Gall being with us, and for your contribution as +well. + With that, for now, we will see you next year. + Ms. Brown. Thank you very much on behalf of all of us. + +[Pages 561 - 624--The official Committee record contains additional material here.] + + + Wednesday, May 7, 1997. + + U.S. OFFICE OF CONSUMER AFFAIRS + + WITNESSES + +LESLIE L. BYRNE, SPECIAL ASSISTANT TO THE PRESIDENT, DIRECTOR + + Opening Remarks + + Mr. Lewis. It's a pleasure to welcome Ms. Leslie Byrne, +director of the Office of Consumer Affairs. + Ms. Byrne. Thank you, Mr. Chairman. It's good to see you +again. + Mr. Lewis. Nice seeing you. + Ms. Byrne. Members of the committee, how are you today. + Mr. Stokes. Ms. Byrne, how are you? + Ms. Byrne. I'm doing well. I have Howard Seltzer and Sandy +Aguilar from our staff with us today. And I have a formal +statement that I'll submit for the record, and just make a few +brief comments. + Mr. Lewis. I would make some introductory remarks as well, +and perhaps Mr. Stokes may want to, and then we can go from +there, Leslie. + It's a pleasure to welcome you to the committee, and for +your first appearance before the subcommittee in this capacity. +Ms. Byrne, you have the distinction of being the subcommittee's +last witness of our review of the fiscal 1998 budget which +began February 26th when we had hearings on NASA's budget. + Thank you for being with us today, and while we welcome you +to the committee, we wish you well. We certainly hope you're +enjoying your work as much as we're enjoying hearing from you. + Ms. Byrne. Thank you, Mr. Chairman, and as I say, I'll +submit my formal remarks, but let me just say---- + Mr. Lewis. Let me see if Mr. Stokes would like to say +anything. He might want to welcome you as well. + Mr. Stokes. Thank you, Mr. Chairman. I would like to +welcome Ms. Byrne, as a former member and colleague, and +someone for whom we have great respect and admiration. It's a +pleasure to have you appear here in this new position, and I +join with the Chairman in wishing you well. + Ms. Byrne. Thank you. + Mr. Lewis. So then you can proceed as you like, Ms. Byrne. + Ms. Byrne. Okay. Well, because of a letter we've received, +the good news is that we've had a generous offer from a group +who purport to be Nigerian officials, and we won't need an +appropriation for 1998. [Laughter.] + We may be able to turn money back to the Treasury. They say +they find themselves with an embarrassing surplus of $28.6 +million, in U.S. dollars, and because of intentionally over- +invoicing a contract, they've graciously offered us 30 percent +if we will bank the money for them here in the U.S. and supply +them with several items of personal information, including our +bank account number. + Their letter closes with: ``let honesty and truth be our +watchword''. So it must be legitimate. + Mr. Lewis. I would suggest the Office of Consumer Affairs +proceed with great caution. [Laughter.] + Mr. Hobson. I've gotten those letters. + Ms. Byrne. That's right. And Mr. Hobson, although this scam +is laughable on its face, and transparent, it is a prime +example of the type of fraud based on illegal use of personal +information, which we have focused much of our efforts at +USOCA. + We focused on consumer education and policy development, +and coordination of various agencies, so that people will be +aware of these kinds of frauds. As a matter of fact, when we +testified on the other side last month, Senator Bond indicated +that one of his friends had been taken in by this very same +fraud I just outlined. + We are the only executive branch agency, by executive +order, to coordinate and monitor Federal consumer programs +throughout the government, to identify consumer needs, and +educate and be advocates for consumers. + We are non-regulatory. We have no mixed mission, or +restrictions on our role to represent consumers. We are +proactive in giving people the tools they need to protect +themselves in the marketplace. + Mr. Chairman, our budget request shows that we understood +what your committee was saying last year about reducing +government and making it more efficient. + We are reorganizing. We are using technology to make us +more productive, and to help the public with fewer tax dollars. +We've instituted, since I've been there, a database that we can +track complaints as they come in by letter and by phone, +sharing that information with other government agencies, so +that they have access to what we know also. + We're developing Web links with the FTC and the CIC so that +our handbook is going to be on every available Federal Consumer +Website, so that when people click in to the Federal Trade +Commission, or the Consumer Information Center, that they can +pick up our publication. + Our emphasis is on providing people with the education and +information they need to help themselves. Because, quite +honestly, it costs less, and is more efficient than fixing +problems after the fact. + Because of the shift of our economy to a service and +information based economy, we are planning a White House +Conference on Consumer Issues for 1998. + Consumer rights are associated with products like cars and +air conditioners, but those rights aren't easily transferred to +international travel packages, or on line services. + We need to ask questions in a borderless marketplace. Where +do you go when something goes wrong? + Our long term goal is a wide acceptance of core values that +we've come to call a fair shake marketplace. These values are +disclosure and information, choice of products and services, +access to the marketplace, and redress when something goes +wrong. + We plan to continue to recognize entities that achieve +these goals. That's why we have such a good relationship with +the business community. They want to do right by their +customers, and we want to tell the public when they do. + Finally, Mr. Chairman, we will continue working with +Congress on specific consumer issues, in town meetings and +joint seminars, and on topics of privacy and fraud, credit and +debt management and other issues that we know you feel are +important. + These are some of our goals, and with the support of this +Committee we will also continue to have a consumer advocate in +the Federal Government. That closes my remarks, Mr. Chairman. + [The statement of Ms. Byrne follows:] + +[Pages 628 - 645--The official Committee record contains additional material here.] + + + Mr. Lewis. Thank you, Ms. Byrne. As you might have +anticipated, the bells have just gone off. So we're going to +move along and see what happens in the next few minutes. + + USOCA REQUEST FOR FY 1998 APPROPRIATIONS + + The Office of Consumer Affairs 1997 appropriation was for +13 FTEs and $1.5 million. The 1998 request, reflecting a slight +adjustment, 13 FTEs, the same, and $1.8 million of budget +authority request. Mr. Stokes, any questions? + Mr. Stokes. Thank you, Mr. Chairman. Ms. Byrne, I don't +think there's any secret that over the last two or three years +your agency has had a difficult time here in the Congress. +Since becoming Director, tell us what you've done to address +these concerns, and what additional actions you might take. + Ms. Byrne. Well, the first thing we did was sharpen our +focus. With everything being consumer issues, it's hard to deal +with everything. So we focused in on fraud and privacy as our +two priorities. + The other thing is we have reorganized to have better lines +of responsibility within the agency itself, so that everybody +isn't trying to do everything. Those two things, in and of +themselves, I think helped tremendously. + Externally, the role that we had played as coordinator +among the Federal agencies had been fairly moribund before I +got there. It hadn't been an active role. We sat down with all +the Federal agencies on April the 24th and talked about how we +can cut out the proliferation of 1-800 numbers. + There are so many 1-800 numbers now, people are getting +confused which ones to call, and how we can help each other +enhance our messages, and create message weeks, if you will, so +that some time some agencies will talk about seat belts, to +help NHTSA out with their message, and others would talk about +how to control your debt and credit to help the Fed with their +message. + So those are things that I think are very positive aspects +of our three part mission. And that is the advocacy and policy +arm for the White House; being a coordinator among Federal +agencies for consumers; and the education. + And once you get your mission clarified, I think you do a +much better job. I think quite honestly we had not done as good +a job as we could have in communicating that mission. + Mr. Stokes. Based on these activities, do you have reason +to hope that the 1998 appropriation process for OCA may be less +volatile? + Ms. Byrne. One always has hope. [Laughter.] That's how I +got into politics. It's a very hopeful profession. + But I do believe that we serve a valuable function in that +we are proactive. We don't wait for somebody to have their +credit card misused. We try to educate people on howto protect +their credit card numbers. That's a cheaper way to do business, quite +honestly. That's a better way to do business. + And now that I think we've clarified in our own agency's +mind how to do what we need to do, I hope that this Committee +understands that we're on a positive road. + + USOCA'S ROLE IN GOVERNMENT + + Mr. Stokes. One other question, Mr. Chairman, and then I'll +submit the balance of my questions for the record. Ms. Byrne, +you indicate that OCA's primary focus is on fraud prevention +and personal privacy issues. + Many Federal agencies have considerable efforts under way +in these areas. What makes your activities different and worth +while? + Ms. Byrne. Well, as I stated, Congressman Stokes, we have +an umbrella approach. For example, on the issue of privacy, +we're working on overseas privacy, in trying to find out how we +can encourage our businesses to be able to have no trade +barriers overseas, because they have more stringent privacy +protections. What we can do to help them meet those privacy +protections, and get through those trade barriers. + We also have the advocacy role. The Federal Trade +Commission, for example, which is the other agency that's +working on privacy, gets X number of calls. Two hundred, five +hundred. + What we try to do is help that person who had their +identity taken away from them in a false way, help them on the +spot. Where do they go to get help? Who do they talk to? What +do they have to to make it right with the credit bureaus who +are telling them that somebody took a loan out for $100,000 in +their name. + It's very tough times for people, and we get a lot of calls +from congressional offices where they've called us to help +their constituents, because it is a very personal kind of +approach. + So it's not a high volume business. We're not looking for +the thousandth case to send the matter to the Justice +Department. We're trying to help people on the spot. + Mr. Stokes. Thank you, Ms. Byrne. Thank you, Mr. Chairman. + Mr. Lewis. Ms. Byrne, I believe that Mr. Hobson has a +couple of questions. + Mr. Hobson. Yes, Mr. Chairman. + Mr. Lewis. I'm going to run up and vote, and come right +back down, and then we can go on with our hearing. + Mr. Hobson. First of all, on the rent, I see your rent is +dropped from the 1996 level. Did you get different space? + Ms. Byrne. We got different space. We were in the same +building as the drug enforcement group, the drug czar, and he +wanted to grow, and so they found us different space, and we +were able to negotiate a better deal. + + USOCA'S CONSUMER RESOURCE HANDBOOK + + Mr. Hobson. Glad to see you negotiating. I'm trying to get +that message out to people. Now, I'm going to ask this +question, and I hope staff will bring it to the Chairman's +attention when he comes back. + The CIC publishes the Consumer Information Catalogue and +your office publishes the Consumer's Resource Handbook. Is that +correct? + Ms. Byrne. Yes. We publish the Handbook, and CIC, who just +testified before us, does the catalogue. + Mr. Hobson. How does these documents differ, and if both +CIC and the Office of Consumer Affairs have similar goals and +purposes, should we be looking at combining these, or what +should we be doing? + Ms. Byrne. Well, if you look at the catalogue, Congressman +Hobson, you'll see that it's a compendium of all Federal +publications. CIC is basically a distribution center for public +information, whether it's how to worm your dog or whatever. + Our book is very specifically tailored to how to protect +yourself in the marketplace, where to go on the local, State +and Federal level to get your questions answered. So, CIC is a +distribution center for all publications. We have a specific +number of publications that are tailored directly to consumer +interests. + They distribute our Handbook. But it's a difference between +a policy arm and a distribution arm, if you will. This is our +Handbook that is sent out. And while CIC distributes it for us, +I think from Ms. Nasif's testimony today, it's apparent that +there's a lot of work that goes into this beyond just +distributing it. + It has to have a policy component. What are you going to +emphasize? What are you going to de-emphasize? What's the +hottest problem people are facing? We're looking at, if, +indeed, we get the ability to go back into business with this, +we're looking at emphasizing child care as a consumer issue. + How many families spend what proportion of their family +income in child care? This is a big consumer issue. It's not +something that's static. It's not something that's cast in +stone. + Mr. Hobson. Well, I think it's important for us to know, +because if you don't know, it looks so similar. + Ms. Byrne. Exactly. + Mr. Hobson. That's what I was trying to bring out. + Ms. Byrne. Exactly. + Mr. Lewis. Thank you, Mr. Hobson. + Mr. Hobson. And thanks for coming to visit with us. + Ms. Byrne. Thank you. + + national consumers week + + Mr. Lewis. One of the primary efforts, Ms. Byrne, of the +Office of Consumers Affairs is the National Consumers Week, +which is held each October. Can you explain the role that the +Office of Consumer Affairs plays in National Consumer Week, and +approximately how many events are held nationwide, and how +critical is your office to insuring the success of this effort? + Ms. Byrne. Well, there again, it's a catalyst to have +local, State and Federal agencies focus on what they're doing +for consumers, and how to do it better. + It is also a time for businesses to kind of strut their +stuff on what they've been doing to help their customers. + We have had over 100 events last year, all around the +country, and we've had contests where people submit what +they've done for consumers. And we had three winners. The +winner of our business category was General Motors, in +conjunction with Ford and Chrysler. + I think that it's a amazing that we got the big three to +work so cooperatively together. So those are the kinds---- + Mr. Lewis. It is amazing. + Ms. Byrne. It is amazing. And it goes--I think it speaks to +our stature among the business community, quite honestly. That +they know that we're not going to take advantage of their good +will. + But we are the catalyst. We bring them together. We have +some focuses that we're looking at. Again, privacy in the +Internet is something that we're going to be looking at this +National Consumers Week, because it is a hot topic. + How to protect your privacy in the online world. And other +State and local and Federal agencies are going to be doing +things to highlight their work. But I'm not sure who would take +the lead, if we weren't there to do it. Because it is a large +coordination effort among the various entities to make sure +that we're all pulling in the same way. + Mr. Lewis. Well, I frankly feel that there is a need for a +proactive effort in this whole subject area. There's little +doubt that information is fundamental to consumers having a +better idea of how to protect themselves, both their privacy, +but also their economic well being in some instances--many +instances. + And oftentimes it's that person with the least available +capital or access who needs this information the most. + Your testimony notes that due to budget constraints, the +newsletter normally distributed by your office has been +discontinued in 1997, and will only be a semi-annual newsletter +in 1998. + What was the frequency of the newsletter in the past, and +what was the cost, and what do you expect the costs will be for +the semi-annual? + + usoca's consumer's newsletter + + Ms. Byrne. Well, it was quarterly in the past, and it was +about $80,000 a year. We're looking at a $30,000 a year cost, +and, quite honestly, the reason for the newsletter is, again, +that effort to coordinate those kinds of consumer protection +areas, where we have, without the coordination, we have a lot +of duplication. There's no question. + Mr. Lewis. Yes. + Ms. Byrne. And the Federal agencies, instead of +complementing each other's efforts, start to compete. It's the +nature of the beast. + Mr. Lewis. That's right. + Ms. Byrne. And so what we try very valiantly to do, and the +newsletter is a tool to do that, is get them all singing off +the same hymnal, to make them understand that there are ways to +work cooperatively, that they don't have to reinvent the wheel. + We're working quite closely with NPR, on National +Performance Review, in the same efforts. They see us as a +vehicle for a lot of the things they'd like to do because of +this consumer advisory council, in making sure that we are +complementing and not competing with each other. + Mr. Lewis. Your remind me of something I mentioned at a +meeting earlier, that the first time I ever testified before a +Committee was in ancient times, some time in the 60s I went to +Sacramento to testify before a health and insurance committee, +my field being the life and health insurance business. + Testifying about those, what we described then, as suede +shoe salesmen who were using large print on the front page of +health contracts to convince elderly citizens that the +contracts did much more than they ever were able to do. + It's very, very important that Government knows it has a +responsibility here, and to coordinate those efforts in a +positive way. + So I want to welcome you to the Committee. I'll have a +number of questions for the record. + Ms. Byrne. Certainly. + [The information of Ms. Byrne follows:] + +[Pages 651 - 654--The official Committee record contains additional material here.] + + + Mr. Lewis. It's great to see you again. + Ms. Byrne. Well, it's good to see you again, Mr. Chairman. + Mr. Lewis. Mr. Stokes. + + why usoca should be funded + + Mr. Stokes. Mr. Chairman, I just have one further question +to pose to Ms. Byrne. I would like to ask you, as a former +member of this institution, and a good member of this +institution I would like to add, I think you understand better +than most the fierce competition for dollars under Federal +appropriations. + Tell us what, in your opinion, or the best argument you can +provide this Committee, why it should fund the Office of +Consumer Affairs this year, especially at a rate that is 20 +percent above the current appropriation. + Ms. Byrne. Well, Mr. Stokes, you understand that our +requested appropriation for the last fiscal year was $1.8 +million. It's the same, and it's only by the perils of Pauline +that we survived with the $1.5 million, and I understand that. + We're barely hanging on with that amount, to be quite +honest with you. We're not doing what we should be doing with +$1.5 million. We, for example, before we came here, I did an +interview in Fargo, North Dakota. When there's natural +disasters, the con artists come out of the wood work. + We should be much more proactive in getting information to +people who are facing these natural disasters, so they don't +lose twice. And yet we don't have the resources to do it. + We're the only agency, quite honestly, because we're non- +regulatory, that can have that fast turn around. We can use the +education and information to get people on the right path +quickly. + We're not run by lawyers. And so we're teachers. And so +that's how we're proactive instead of reactive. + We don't wait for somebody to be taken in a scam. What we +want to do is get out there in the community and give people +the information they need to protect themselves. + And I think that makes us unique among most of the other +agencies, is that we are proactive. We don't wait for a child +to get hurt by a venetian blind cord, which is what, the +Consumer Product Safety Commission has to wait for some +demonstrable thing to happen, several of them, before they take +action. The same with the Federal Trade Commission. + But our job is to give people the understanding that they +are in control of their destiny, so to speak, if they know what +to look for. And that's what we do. + Mr. Lewis. Ms. Byrne, you're comment in response to Mr. +Stokes' question, your comment regarding disasters and scam +artists coming out of the woodwork I think is an item that +isvery worthy of our consideration. + I don't know if you have had communication with FEMA +regarding this problem, but we'd like to know more about that. +It is an item that the Committee ought to look at with some +care. + Ms. Byrne. It really is. And we were trying to work--we had +talked to FEMA, and they are up to their ears in rebuilding +right now. + Mr. Lewis. Of course. + Ms. Byrne. But it's something, that I think, again, we have +a role to play in coordination with the Federal Trade +Commission and others, in getting folks down to these sites so +that they aren't taken. + There is an insurance scam going around in Fargo right now +where people are purporting to sell retroactive flood +insurance. + Mr. Lewis. That's easy isn't it? I'll just collect your +premium and see if you can collect your payment. + Ms. Byrne. That's right. And so I was on the radio station +with them this morning, saying there is no such thing. You +can't have retroactive flood insurance. So if they come and +approach you, just close the door. + And hopefully that got to a few people who won't be taken +in by it. + Mr. Stokes. Mr. Chairman, I concur with you, that what Mrs. +Byrne has just said to us about these kinds of scams taking +place in disaster sites, is something for us to take a look at, +particularly with the type of concern and interest that you +have and that I have and that this Subcommittee has relative to +FEMA and these disasters. + People already devastated by that type of thing just do not +need people in there. + Mr. Lewis. There's no question that at times of panic, +times of disaster and concern, people react and look for help +and look for answers, and they can be taken advantage of. It's +a very interesting subject that I haven't really thought about. + Ms. Byrne. When your basement is under five feet in water, +sometimes that stress makes you lose that common sense that you +would ordinarily have. And so we have to just kind of remind +folks that they've got to look for licensed and bonded +contractors and things like that. + Mr. Lewis. Well, one member of our Committee, a new member +this year, who never loses her common sense, regardless, would +at least like to say hello. Mrs. Meek? + Mrs. Meek. Thank you, Mr. Chairman. Good to see you again. +Very good to have a colleague back. I am certain in accord with +the Chairman and Mr. Stokes about the fraud and the scam +artists that follow these natural disasters. + I've had a lot of experience with that after the hurricane +in Miami. Some people still do not have their homes rebuilt. +Bogus contractors are still running around. It doesn't seem +like anyone can get a hold on this. + The country has tried. And FEMA is trying. And I'm glad to +hear they may ask for some kind of coordinated effort in doing +this, because it is still a big scam, and people just cannot +recoup their farms and the monies that they have lost. + I am new to the Committee. Therefore I'm having not +problems, but I have a concern. You are the third agency that +has appeared before us with a consumer type focus. And I +understand that you have no regulatory power, but I would like +you to differentiate very quickly if you can the difference +between you and the other acronyms, and I shouldn't say +acronyms, but the others who have appeared before us. + The second thing is, why is it we couldn't have--no one +here is old enough except Lou to remember the lady who used to +be the Federal consumer person--always on television. + Ms. Byrne. Esther Peterson. + Mr. Stokes. Esther Peterson? + Mrs. Meek. It wasn't Esther Peterson. This lady was--Betty +Furness. + Mr. Lewis. Oh, yes. + Mrs. Meek. Everybody in the country knew about Betty +Furness. + So is there any reason why this Congress could not build a +mega-so-called consumer agency with perhaps a head to it with +all of these different groups under that agency. + I can see how an organization like that would work. But I +need to know from you the differentiation, and also what you +think of my idea. + Ms. Byrne. Well, let me take your last question first, that +when this agency was put together under President Richard +Nixon, it was pretty much one big agency. + And so little by little it was bifurcated and trifurcated +and spun off. And the way that it was spun off is that the +Consumer Product Safety Commission, the one that testified +first here today, deals in things. They deal in tangible +things, and the safety of those things. + And the CIC, the Consumer Information Center, is a +distribution center for all Federal publications. And as I told +Congressman Hobson, while you were out, it can be anywhere from +how to be a good consumer to how to worm your dog. It has all +the information you could ever use. + And we deal in services and information. Information in how +to protect your privacy, services in credit card fraud, debt, +how to protect your financial health, telemarketing fraud. All +of those things, those services and the information that +sometimes goes wrong for the consumer. + So we've got Consumer Product Safety Commission who deals +with real time tangible items. We've got CIC who distributes +all the information. We've got us who deal with services, and +information products. + Mr. Lewis. You wouldn't think Mrs. Meek was a new member of +the Committee for her to be asking that question, would you? + Any further questions, Mrs. Meek? + Mrs. Meek. No, sir. Thank you. + Mr. Stokes. Mr. Chairman. + Mr. Lewis. Yes? + Mr. Stokes. Before you conclude, my understanding is that +this is our last witness, and this terminates our hearings for +this year. + I just want to take this opportunity to say to you, as I +sit here and reflect, you and I have served on this +subcommittee together for a long period of time. + Mr. Lewis. A long time. + Mr. Stokes. A number of years. And we've both served when +neither one of us was chair. [Laughter.] + So we've been here a long time. But I want to commend you +for the excellent hearings that you've conducted this year, the +very fair manner in which you have presided over all of our +hearings, and it's a pleasure to serve under your chairmanship. +And I just want the record to reflect that. + Mr. Lewis. Thank you very much, Mr. Stokes. + Mr. Stokes. And I'm sure I speak for Mrs. Meek and all the +members on our side. + Mr. Lewis. There are many of us who are attempting to +extend the spirit of Hershey. You may have heard about our +conference at Hershey, Pennsylvania. + Ms. Byrne. Absolutely. + Mr. Lewis. Actually there is a great residue there on both +sides of the aisle, of people who want to begin dealing with +issues in terms of their problems and solutions rather than +sometimes being driven by rhetoric alone. + But, indeed, it is a pleasure to work with you, and I +appreciate those comments. And we appreciate your being with +us, and with that, this meeting is adjourned, and our hearings +are adjourned for this year. + +[Pages 659 - 935--The official Committee record contains additional material here.] + + + + + + + + W I T N E S S E S + + ---------- + Page +Blanding, W.L., Jr............................................... 1 +Brodsky, L.C..................................................... 1 +Brown, Ann....................................................... 503 +Bryson, J.T...................................................... 41 +Byrne, L.L....................................................... 625 +Corea, Col. A.N.................................................. 391 +Coronado, Gil.................................................... 1 +D'Amours, N.E.................................................... 177 +Davis, R.T....................................................... 41 +Dola, Steven..................................................... 415 +Fenner, R.M...................................................... 177 +Galdo, J.H....................................................... 41 +Gall, M.S........................................................ 503 +Guest, H.E....................................................... 41 +Herrling, Maj. Gen. J.P.......................................... 391 +Kelly, Col. K.C.................................................. 391 +Kelly, M.H....................................................... 41 +Knight, George................................................... 41 +Lancaster, H.M................................................... 415 +McGinty, K.A..................................................... 205 +Means, Col. D.F.................................................. 391 +Metzler, J.C., Jr................................................ 415 +Moy, K.S......................................................... 93 +Nasif, Teresa.................................................... 449 +Newburger, Beth.................................................. 449 +Pond, K.S........................................................ 391 +Porrata, C.B..................................................... 41 +Rubin, Hon. R.E.................................................. 93 +Smith, Rory...................................................... 415 +Widener, M.L..................................................... 41 +Woerner, Gen. F.F................................................ 391 +Yolles, H.S...................................................... 177 + + + + + + + + I N D E X + + ---------- + + Selective Service System + + Page +Annual Report to Congress........................................ 9 + A Message from the Director.................................. 9 + Congressional Affairs........................................ 12 + Financial Management......................................... 15 + Information Management....................................... 25 + Operations................................................... 19 + Planning, Analysis and Evaluation............................ 28 + Public Affairs............................................... 16 + Resource Management.......................................... 10 + The Regions.................................................. 23 +Biography--Executive Director.................................... 29 +Committee Position............................................... 30 +Cost of English and Spanish Public Service Announcements......... 40 +Cost Per Registration............................................ 39 +Mail-back Postcard............................................... 36 +Mobilization Timetables.......................................... 33 +Moving the Data Management Center................................ 39 +Opening Remarks.................................................. 1 + Automation Modernization..................................... 2 + Greetings from the Lewises................................... 2 + Mobilization Timetable....................................... 2 + Service to America Initiative................................ 3 +Other Outsourcing or Moves....................................... 39 +Outsourcing...................................................... 35 +Public Service Announcement...................................... 34 + Obtaining Celebrity Support.................................. 35 +Service to America Initiative.................................... 30 + Agency's Technical Ability................................... 31 + Department of Defense Help................................... 32 + Proposed Expenses............................................ 33 + Recruitment Service.......................................... 32 +Streamlining Agency.............................................. 38 +Written Statement................................................ 4 + Agency Continues to be Examined.............................. 5 + Automated Data Processing (ADP) Initiatives.................. 7 + Fiscal History (Chart)....................................... 4 + Health Care Personnel Delivery System (HCPDS)................ 6 + Impact of New Induction Timetables........................... 5 + Planning and Performance Measures............................ 5 + Registration Improvement..................................... 6 + Service to America Initiative................................ 7 + + Neighborhood Reinvestment Corporation + +Acknowledging the Importance and Success of NRC.................. 54 +Campaign for Home Ownership...................................... 57 +Chairman's Trip to New Orleans................................... 55 +Community Development Block Grants and Home...................... 80 +Comparison with Bangladesh Program............................... 58 +Defining Critical Mass........................................... 53 +Developing a New Campaign........................................ 59 +Economic Development............................................. 58 +Engaging the Private Sector...................................... 56 +Examples of Tax Base Increases................................... 42 +Explaining Budget Request Figure................................. 53 +Federal Low-Income Housing Purchases............................. 88 +Grants and Leveraging............................................ 66 +Loan Default Rates............................................... 86 +Measures of Impact............................................... 43 +Mutual Housing Associations...................................... 83 +Mutual Housing................................................... 61 +Neighborhood Housing Services of Cleveland, Inc.................. 73 +Neighborhood Housing Services of America......................... 70 +Neighborworks Client's Characteristics........................... 75 +Neighborworks' Campaign for Home Ownership....................... 65 +Network's Focus on Diversity..................................... 56 +NHSA's Secondary Market.......................................... 91 +Opening Remarks.................................................. 41 +Personnel........................................................ 72 +Program Reviews and Audit........................................ 61 +Preserving Affordable Housing.................................... 60 +Preserving Affordable Housing.................................... 68 +Questioning OMB's Recommendation................................. 54 +Reduction in Grant Request....................................... 59 +Request for Affiliation/Creation of Neighborworks Organization... 81 +Results of FY 1996 Appropriation................................. 41 +Statement of George Knight....................................... 44 +Training Costs................................................... 64 +Training Institutes Courses...................................... 63 +Training Institutes.............................................. 62 +What Has Been Learned............................................ 42 + + Community Development Financial Institution + +Administrative Costs............................................. 127 +Application Review............................................... 154 +Capital Access and Economic Activity............................. 95 +CDFI Fund Staffing Plan.......................................... 122 +Concluding Remarks............................................... 155 +Default Rates and Performance Goals.............................. 123 +Disbursing Funds................................................. 126 +Disbursing Loans and Grants...................................... 130 +Eligibility...................................................... 128 +Entitlement Programs............................................. 100 +Housing.......................................................... 128 +Introductory Remarks............................................. 93 +FY 1998 Budget Justification..................................... 156 +Leveraging Other Money........................................... 108 +Matching Funds................................................... 125 +Microenterprise Activity......................................... 97 +Multifamily Housing.............................................. 129 +National Credit Union Administration............................. 100 +Number of Applications........................................... 126 +One-to-One Ratio................................................. 121 +Opening Remarks of Director Moy.................................. 106 +Opening Remarks of Secretary Rubin............................... 94 +Performance Agreements........................................... 110 +Performance Agreements........................................... 124 +Profiles of Organizations Selected for Funding................... 131 +Public Housing Programs.......................................... 121 +Questions for the Record......................................... 165 +Repayment Capacity............................................... 123 +Rural Areas...................................................... 109 +Santa Cruz Community Credit Union................................ 109 +Self-Sufficiency................................................. 98 +Self-Sustaining Institutions..................................... 108 +Shorebridge Strategy............................................. 109 +Small Businesses................................................. 129 +Staffing......................................................... 127 +Training Initiative.............................................. 124 +Bank Opposition.................................................. 198 +Capital in Low-Income Communities................................ 200 +Common Bond Issue................................................ 197 +Community Development Credit Unions.............................. 199 +Community Development Revolving Loan Program..................... 191 +Cooperation Among Community Organizations........................ 198 +Court Injunction................................................. 189 +Field of Membership Legislation.................................. 190 +Field of Membership.............................................. 189 +How Credit Unions Can Help....................................... 199 +Introductory Remarks............................................. 177 +Low-Income Credit Unions......................................... 190 +Maximum CLF Loan Authority....................................... 191 +Opening Remarks.................................................. 178 +Personal Bankruptcy.............................................. 197 +Predatory Institutions........................................... 200 +Program Performance.............................................. 191 +Working Capital.................................................. 201 + + Council on Environmental Quality + +Welcoming Remarks by Chairman Lewis.............................. 205 +Introductory Remarks............................................. 205 +Opening Statement................................................ 206 +CEQ's Oversight Role............................................. 206 +Environmental Assessments........................................ 207 +CEQ's Role on Policy............................................. 207 +NEPA Implementation and Improvement.............................. 208 +Utah's Desert Wilderness......................................... 208 +NEPA and Public Participation.................................... 210 +NEPA: Integration of Environmental, Economic and Social + Objectives..................................................... 210 +Budgetary Increase Request....................................... 212 +Staffing Increase................................................ 214 +NEPA as a Policy Tool............................................ 216 +Shortcomings in NEPA Implementation.............................. 216 +Reinventing NEPA................................................. 216 +Mining Law Proposal.............................................. 219 +NEPA Reinvention Time Frame...................................... 220 +Homestead Air Force Base......................................... 221 +EPA's Rule on Ozone and Particulate Matter....................... 222 +Proposed Asset Exchanges......................................... 223 +Agency Rent Cost................................................. 225 +Air Quality Standards............................................ 225 +Florida Everglades............................................... 226 +Brownfields Sites................................................ 228 +Flood Plains..................................................... 229 +Questions for the Record......................................... 231 +FY 1998 Budget Justification..................................... 355 + + American Battle Monuments Commission + +ABMC Management and Leadership................................... 402 +Accounting Systems............................................... 410 +Fiscal Year 1998 Budgetary Requests.............................. 393 +Foreign Currencies............................................... 400 +Foreign Currency Fluctuation..................................... 398 +Full Time Equivalents............................................ 400 +Individual Cemetery Funding...................................... 405 +Introductory Remarks............................................. 391 +Maintenance Backlog Analysis..................................... 401 +Maintenance Backlog.............................................. 400 +Management Headquarters.......................................... 401 +Pay Raises....................................................... 399 +Questions for the Record......................................... 412 +Rental Funding................................................... 405 +State Department Funding......................................... 410 +World War II Memorial Dedication Date............................ 406 +World War II Memorial Design Approval Process.................... 407 +World War II Memorial Design Approvals........................... 408 +World War II Memorial Fund Raising Sources....................... 409 +World War II Memorial Funding.................................... 406 +World War II Memorial Fundraising and Cost....................... 406 +World War II Memorial Program Management......................... 410 +World War II Memorial Site....................................... 408 +World War II Memorial............................................ 403 +World War II Memorial............................................ 407 +Written Statement of General Woerner............................. 394 + + Cemeterial Expenses, Army + +Closing.......................................................... 446 +Columbarium Cost................................................. 442 +Columbarium...................................................... 416 +Construction Projects............................................ 415 +Contracts........................................................ 441 +Estimating the Kinds of Visitors................................. 447 +Fiscal Year 1997 Request......................................... 415 +FY 1998 Budget Justification..................................... 424 +Government-wide Streamlining..................................... 416 +Grave Liners..................................................... 443 +International Visitors........................................... 445 +Introduction..................................................... 415 +Master Plan...................................................... 442 +Non-Funeral Events............................................... 444 +Opening Statement................................................ 418 +Project Management............................................... 443 +Rent Fluctuations................................................ 447 +Rents............................................................ 446 +Response Time.................................................... 441 +Scheduling Delays................................................ 441 +Three Programs................................................... 416 +Visitor Study.................................................... 443 + + Consumer Information Center + +A Two-Tiered system.............................................. 456 +Advertising Budget............................................... 459 +Agency Reimbursements............................................ 459 +Average Grade.................................................... 466 +Average Salary................................................... 466 +Change in Zip Code............................................... 464 +CIC Income Application Chart..................................... 467 +Cost of Publications............................................. 456 +Cost of Consumer Information Center Service...................... 464 +Decline in Administrative Expenses............................... 460 +Distribution of Publications..................................... 455 +Drop in Rent..................................................... 465 +Expenses versus Reimbursements................................... 469 +FY 1998 Budget Justification..................................... 470 +Gift Authority for Consumer's Resource Handbook.................. 462 +Grade Creep...................................................... 461 +Income Application Chart......................................... 460 +Information with Government Checks............................... 458 +Internet Access.................................................. 455 +Opening Statement................................................ 449 +Other Services................................................... 465 +Publishing the Catalog........................................... 464 +Resources for Updating the Handbook.............................. 462 +Telephone Ordering............................................... 458 +Transferring Responsibility for Handbook......................... 462 +Welcome to Consumer Information Center........................... 449 + + Consumer Product Safety Commission + +Airbags.......................................................... 542 +Anthropometric Data.............................................. 528 +Baby Safety Showers.............................................. 527 +Bicycle Safety................................................... 569 +Butylated Hydroxy Toulene........................................ 562 +Cellular Telephones.............................................. 566 +Composition of Commission Staff.................................. 526 +Cost Benefit Analysis............................................ 551 +Cost of Wide Area Network........................................ 537 +CPSC Budget...................................................... 524 +Drawstrings on Children's Clothing............................... 553 +Effect of Budget Reduction....................................... 524 +Estimated Fire Losses in Residential Structures.................. 548 +Fire Prevention.................................................. 543 +Fire Safe Cigarette.............................................. 549 +FY 1998 Budget Justification..................................... 570 +Government Performance and Results Act........................... 568 +Housing Project.................................................. 560 +Laboratory Consolidation......................................... 554 +Laboratory Consolidation......................................... 561 +Laboratory Services.............................................. 563 +Minority and Women at CPSC....................................... 556 +Productivity of Telecommuters.................................... 541 +Savings from Telecommuting....................................... 532 +Senior Executive Service......................................... 557 +Small Business Ombudsman......................................... 552 +Special Investigations Unit Involvement.......................... 567 +Special Investigations Unit...................................... 525 +Special Investigations Unit...................................... 564 +Statement of Hon. Ann Brown...................................... 510 +Statement of Hon. Mary Sheila Gall............................... 504 +Statement of Hon. Thomas H. Moore................................ 505 +Subjects of Special Investigations Unit.......................... 565 +Summary Statement................................................ 508 +Telecommuting Cost/Benefit....................................... 539 +Telecommuting.................................................... 529 +Trend in the Number of Voluntary Corrective Actions.............. 532 +Upholstered Furniture Flammability............................... 544 +Upper Grade Level Representation................................. 556 +Voluntary Compliance............................................. 531 + + U.S. Office of Consumer Affairs + +National Consumer Hotline........................................ 652 +National Consumers Week.......................................... 648 +Office of Consumer Affairs on the Internet....................... 652 +Office of Consumer Affairs Publications.......................... 653 +Opening Remarks.................................................. 625 +Outreach to Youth................................................ 651 +USOCA FY 1998 Budget Justification............................... 659 +USOCA's Consumer Resource Handbook............................... 647 +USOCA's Consumer's Newsletter.................................... 649 +USOCA's Role in Government....................................... 647 +USOCS Request for FY 1998 Appropriations......................... 646 +Why USOCA Should Be Funded....................................... 655 + + +