[House Hearing, 117 Congress] [From the U.S. Government Publishing Office] SUPPORTING SMALL AND MINORITY-OWNED BUSINESSES THROUGH THE PANDEMIC ======================================================================= VIRTUAL HEARING BEFORE THE SUBCOMMITTEE ON NATIONAL SECURITY, INTERNATIONAL DEVELOPMENT AND MONETARY POLICY OF THE COMMITTEE ON FINANCIAL SERVICES U.S. HOUSE OF REPRESENTATIVES ONE HUNDRED SEVENTEENTH CONGRESS FIRST SESSION __________ FEBRUARY 4, 2021 __________ Printed for the use of the Committee on Financial Services Serial No. 117-2 [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] ______ U.S. GOVERNMENT PUBLISHING OFFICE 43-965 PDF WASHINGTON : 2021 HOUSE COMMITTEE ON FINANCIAL SERVICES MAXINE WATERS, California, Chairwoman CAROLYN B. MALONEY, New York PATRICK McHENRY, North Carolina, NYDIA M. VELAZQUEZ, New York Ranking Member BRAD SHERMAN, California FRANK D. LUCAS, Oklahoma GREGORY W. MEEKS, New York BILL POSEY, Florida DAVID SCOTT, Georgia BLAINE LUETKEMEYER, Missouri AL GREEN, Texas BILL HUIZENGA, Michigan EMANUEL CLEAVER, Missouri STEVE STIVERS, Ohio ED PERLMUTTER, Colorado ANN WAGNER, Missouri JIM A. HIMES, Connecticut ANDY BARR, Kentucky BILL FOSTER, Illinois ROGER WILLIAMS, Texas JOYCE BEATTY, Ohio FRENCH HILL, Arkansas JUAN VARGAS, California TOM EMMER, Minnesota JOSH GOTTHEIMER, New Jersey LEE M. ZELDIN, New York VICENTE GONZALEZ, Texas BARRY LOUDERMILK, Georgia AL LAWSON, Florida ALEXANDER X. MOONEY, West Virginia MICHAEL SAN NICOLAS, Guam WARREN DAVIDSON, Ohio CINDY AXNE, Iowa TED BUDD, North Carolina SEAN CASTEN, Illinois DAVID KUSTOFF, Tennessee AYANNA PRESSLEY, Massachusetts TREY HOLLINGSWORTH, Indiana RITCHIE TORRES, New York ANTHONY GONZALEZ, Ohio STEPHEN F. LYNCH, Massachusetts JOHN ROSE, Tennessee ALMA ADAMS, North Carolina BRYAN STEIL, Wisconsin RASHIDA TLAIB, Michigan LANCE GOODEN, Texas MADELEINE DEAN, Pennsylvania WILLIAM TIMMONS, South Carolina ALEXANDRIA OCASIO-CORTEZ, New York VAN TAYLOR, Texas JESUS ``CHUY'' GARCIA, Illinois SYLVIA GARCIA, Texas NIKEMA WILLIAMS, Georgia JAKE AUCHINCLOSS, Massachusetts Charla Ouertatani, Staff Director Subcommittee on National Security, International Development and Monetary Policy JIM A. HIMES, Connecticut, Chairman JOSH GOTTHEIMER, New Jersey FRENCH HILL, Arkansas, Ranking MICHAEL SAN NICOLAS, Guam Member RITCHIE TORRES, New York LEE M. ZELDIN, New York STEPHEN F. LYNCH, Massachusetts ROGER WILLIAMS, Texas MADELEINE DEAN, Pennsylvania TOM EMMER, Minnesota ALEXANDRIA OCASIO-CORTEZ, New York WARREN DAVIDSON, Ohio JESUS ``CHUY'' GARCIA, Illinois ANTHONY GONZALEZ, Ohio JAKE AUCHINCLOSS, Massachusetts VAN TAYLOR, Texas, Vice Ranking Member C O N T E N T S ---------- Page Hearing held on: February 4, 2021............................................. 1 Appendix: February 4, 2021............................................. 31 WITNESSES Thursday, February 4, 2021 Brown-Massey, Nneka, Founder and CEO, Innovative Supplies Worldwide, Inc., on behalf of Main Street Alliance (MSL)....... 6 Cunningham, Gary L., President and CEO, Prosperity Now........... 8 Kellogg, Clifton G., Executive Director, C-Pace Alliance......... 9 Sands, Everett K., CEO, Lendistry................................ 11 Wade, Holly., Executive Director, Research Center, National Federation of Independent Business (NFIB)...................... 13 APPENDIX Prepared statements: Brown-Massey, Nneka.......................................... 32 Cunningham, Gary L........................................... 38 Kellogg, Clifton G........................................... 40 Sands, Everett K............................................. 42 Wade, Holly.................................................. 55 Additional Material Submitted for the Record Himes, Hon. Jim A.: Written statement of the Brookings Institution's Metropolitan Policy Program............................................. 60 Written statement of the Center for Indian Country Development at the Federal Reserve Bank of Minneapolis..... 66 Written statement of the Center for Responsible Lending...... 70 Op-Ed co-authored by Chairman Himes entitled, ``Opinion: small business owners face inequality during coronavirus,'' dated April 18, 2020....................................... 97 Written statement of the Opportunity Fund.................... 99 SEC's Annual Report for Fiscal Year 2020 of the Office of the Advocate for Small Business Capital Formation.............. 100 Written statement of the Small Business Majority............. 208 Joint written statement of the Asian/Pacific Islander American Chamber of Commerce (National ACE), the United States Hispanic Chamber of Commerce (USHCC), and the U.S. Black Chambers, Inc. (USBC)................................ 209 SUPPORTING SMALL AND MINORITY-OWNED BUSINESSES THROUGH THE PANDEMIC ---------- Thursday, February 4, 2021 U.S. House of Representatives, Subcommittee on National Security, International Development and Monetary Policy, Committee on Financial Services, Washington, D.C. The subcommittee met, pursuant to notice, at 3:06 p.m., via Webex, Hon. Jim A. Himes [chairman of the subcommittee] presiding. Members present: Representatives Himes, San Nicolas, Torres, Lynch, Auchincloss; Hill, Zeldin, Williams of Texas, Emmer, Davidson, and Taylor. Ex officio present: Representative Waters. Also present: Representatives Green and Huizenga, Chairman Himes. The Subcommittee on National Security, International Development and Monetary Policy will come to order. Without objection, the Chair is authorized to declare a recess of the subcommittee at any time. Also, without objection, members of the full Financial Services Committee, who are not members of this subcommittee, are authorized to participate in today's hearing. If you are participating today, please keep your camera on, and if you choose to attend a different remote proceeding, please turn your camera off. Members are also reminded that they are responsible for muting and unmuting themselves, and to mute themselves after they are finished speaking. Consistent with the regulations related to remote proceedings, staff will only mute Members and witnesses as appropriate, when not being recognized by the Chair, to avoid inadvertent background noise. Members are further reminded that all House rules relating to order and decorum apply to this remote hearing. Before I kick us off, I want to just spend a couple of minutes, since this is the maiden voyage of the National Security, International Development and Monetary Policy Subcommittee. I am just delighted to be joined by French Hill of Arkansas as the ranking member. I consider French a good friend of many years, and there are really few Members for whom I have so much respect in this institution. If you want an example of French's commitment to technical policy issues, look no further than his Op-Ed in yesterday's Wall Street Journal on IMF Special Drawing Rights. I recommend you do that right before bedtime. As chairman, I have two objectives for this subcommittee. First, our subcommittee needs to make progress on, and conduct hard-hitting oversight on a wide variety of issues, from the financing of violent extremists, to the economic implications of a massive Federal Reserve balance sheet. We have a lot of work to do. I invite every single member of this subcommittee to talk to me or to French about areas that you would like to pursue. Second, and just as importantly, I would really like to do this right. I would like to do this in a way that honors the trust that lots of our constituents have put in us and which begins to rebuild this institution. As I look at the subcommittee membership, with the exception of Mr. Lynch, I think I have been in the House longer than anyone else on the subcommittee, for 12 years now. So, I am not one bit naive about the political pressures that we all face, and frankly, I have never seen it so bad. As we sit here, many of us are full of anger, suspicion, and anxiety. Some of us want revenge for this or that. All of us went through something on January 6th that we never imagined would ever happen. So, my second objective for this subcommittee is to show the Congress and the world that even in these days of white-hot emotion, we can make progress, model more decent politics, and maybe even build some bridges. I have been here for a while, so let me offer just a little bit of specific guidance. First, let us be forward-looking. The Presidency of Donald Trump will be scrutinized by historians for generations to come. We all have views. Hillary Clinton's emails and Paul Manafort's friends are catnip for all of us, but let us keep that stuff out of a room that is about improving national security and conducting oversight. Second, let us go after each others' ideas in a way that improves them. Let us stay away from motives from personalities and from hidden agendas. I will be far more grateful to the Republican who changes my thinking with a good argument and good facts than I will be to a Democrat who simply agrees with me. If you think my ideas are bad, change my mind with facts and a good argument. Third, and finally, let us respect each other. Whatever else we think of each other, a whole lot of people sent each and every one of us here to represent them. We have to respect that. Like I said, I have been here for a long time. I understand why Democrats need to repeat the word, ``QAnon,'' and why Republicans need to call me a, ``radical socialist.'' Just please, do that in a different room. The chairman does not have immense power, but he has discretion in determining when language becomes unbecoming, and I really would like to model something better than what we have been showing these last couple of weeks. I think we have a real chance to lead here, to show that there is a better way, and so, let us do it. Today's hearing is entitled, ``Supporting Small and Minority-Owned Businesses Through the Pandemic.'' I now recognize myself for 4 minutes to give an opening statement. Welcome to the first hearing of the Subcommittee on National Security, International Development and Monetary Policy. I am eager to delve into the many subject matters under the jurisdiction of the subcommittee. Our purview is broad and cuts across a range of issues important to the American people, whether it be keeping terrorists from accessing our financial system, ensuring that we are leading on the global stage through international institutions, or overseeing the Federal Reserve's efforts to rescue the economy, these issues have never been so important. I look forward to working with all of you on those issues. As I said before, I am also just delighted to be joined by Ranking Member French Hill. I want to, as I said before, continue the history of bipartisan work on the subcommittee. The issue before us affects all Americans, and I am confident that this subcommittee will serve as a model for what can be achieved. Today's hearing focuses on an issue that I can say for certain every member on this subcommittee has dedicated a tremendous amount of time to since the onset of the pandemic: Support for small and minority-owned businesses. I see the challenges every single day in my very, very diverse district. In March, as the sheer scale of the economic challenges before us became clear, Congress acted to pass the largest stimulus bill ever, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, to deliver the desperately-needed aid across the economy. In December, we again came together to continue that support. However, as the stimulus made its way into the economy, many of us became concerned about the undeniable fact that not all communities were equal beneficiaries of that aid. In April, I co-authored an Op-Ed with Connecticut's Treasurer Sean Wooden, arguing that more needed to be done to ensure that aid was making its way to minority-owned businesses as well as businesses in traditionally underserved and underbanked communities. And without objection, I will enter that Op-Ed into the record. In this hearing, the subcommittee will explore the successes and the failures of the systems we set up to help small and minority-owned businesses weather this pandemic. It is vital that we understand why aid to minority-owned businesses was delayed, while other well-connected businesses that were hurting the least made their way to the front of the line. Our efforts today are not focused on laying blame, but on helping lay the groundwork for how we can do better going forward, because the issues we are addressing here today will not simply disappear after we defeat this virus. I would like to profoundly thank our witnesses for being here. I am sorry we could not welcome you more formally and in person, but we are going to really enjoy your testimony as we wrestle with these questions. At this point, I would like to yield to Ranking Member French Hill. And, Ranking Member Hill, since I took more than my fair share of time up-front, you will get the same discretion. [laughter] Mr. Hill. I thank my friend from Connecticut, and I want to say what a treat it is to refer to Jim Himes as, ``chairman'' of the subcommittee. Not that those of us on the Republican side of the aisle do not want the word, ``chairman'' as a prefix to our names, but we look forward to working with you and we appreciate the attitude which you have and the critical support you delivered as a member of the Intelligence Committee, and a long-time supporter of America's national security. Representative Steve Lynch will certainly report that this subcommittee was transformed from a task force into a subcommittee the year that Mr. Emmer, Mr. Zeldin, and I came into the House. And I, actually for all 6 years, have been very impressed with the original Terrorism Task Force, that is now the National Security Subcommittee, and, as you pointed out, the bipartisan nature of the subcommittee. And I want to thank the Republicans in the last Congress for being creative and collaborative with their Democratic colleagues. We got a number of good bills out of this subcommittee, through the Full Committee, and across the House Floor, that countered China's debt trap, lack of transparency, and their accreditor status in the Third World. It is very important to a lot of Members on both sides of the aisle to shine a light on that, as well as holding them accountable in a number of ways. So, I thank all of my colleagues on both sides of the aisle for their work on this subcommittee. I also would say that Mr. Himes and I share this interest in international affairs, and we know that this subcommittee is a major partner in America's strategy, both in sanctions and identifying ways to cut off terrorism finance, and collaboration on combating transnational crime around the world. And that issue has not gone away, even though the subcommittee, in the last Congress, was more focused in the international finance arena and in China's emerging rival status with the United States. So again, let me echo what the chairman said, which is to encourage Members on both sides of the aisle to visit with me on the best ideas you have for both hearings and for legislative priorities. Today, we will be discussing the State Small Business Credit Initiative (SSBCI), which would reintroduce a program that was created back in 2010 after the financial crisis. It is aimed at providing additional funding to assist small businesses. It seems to me that this is a similar hearing to the one this subcommittee held last summer on H.R. 6918, the Paycheck Recovery Act, that would require the U.S. Treasury to provide grants to small businesses. As I mentioned last summer, and it bears repeating now, these types of programs, in my view, should not be moving through this subcommittee. Instead, the House Small Business Committee should be analyzing the state of all aspects of financing for small businesses, including the State Small Business Credit Initiative. As a long-time supporter of small business, and as someone who previously spent a part of 4 decades starting businesses, I am not denying the importance of ensuring that small businesses remain operational. I am simply stating that our subcommittee is better suited to discussing the issues squarely in our jurisdiction, such as items just mentioned by Chairman Himes and myself: threats from China; the annual oversight of the Committee on Foreign Investment in the United States (CFIUS), which we were supposed to do, and even in the last Congress, whenever accomplished, it, and obviously, the importance of monetary policy oversight, just to name a few. Instead, we're using our very limited hearing time to discuss this program. As of today, the Federal Government has authorized nearly $3.8 trillion in COVID-19 relief. Of that, about a trillion dollars is aimed at business relief. Specifically, the Paycheck Protection Program (PPP), the largest of the Federal small business programs, has allocated $650 billion, $100 billion of which is still available, including for first-time users and second-chance PPP users. I was reviewing the State Small Business Credit Program that was set up during the Obama Administration. It was about $1.5 billion, and not all of the funds ended up being allocated over the years of the program. It had very limited oversight and did not seem to achieve its proposed goals, based on looking at the Government Accountability Office's (GAO's) summary of this program. In my home State of Arkansas, I contacted the Arkansas Development Finance Authority, which oversaw this program. I spoke to the individuals who were responsible for implementing it, and was told, ``It was not a pleasant experience.'' And as they noted to me, it did not save or create a single job during the term of them attempting to use it in my home State. As many of us know, the success of the PPP program from last year's CARES Act had kinks and faults, as does any start- up program that the government has. Something was created, and immediately, in 2 weeks, it began extending loans to small businesses. However, over the last 10 months, many of those flaws have been corrected and businesses are receiving the benefits of the Paycheck Protection Program. So another thing I am very cautious about today, as we start this hearing, is trying to initiate another program with a start-up phase, and changes, and notices of rulemaking, and frequently asked questions that would potentially complicate things, and delay our small businesses' further access to funds, particularly when we have so much at stake, now that we have advanced in the Economic Injury Disaster Loans (EIDL) in the Paycheck Protection program, two big, well-funded successful programs as a part of the CARES Act, that are in the jurisdiction of the Small Business Committee. And with that, Mr. Chairman, I yield back, and I look forward to the discussion today. Chairman Himes. Thank you, Mr. Hill. The Chair now recognizes the Chair of the Full Committee, the gentlewoman from California, Chairwoman Waters, for one minute. Chairwoman Waters. Thank you, Chairman Himes. I wanted to be here to congratulate you on hosting your first subcommittee hearing this Congress, and on such an important and urgent topic. Small and minority-owned businesses are the heart of our economy. Unfortunately, the COVID-19 pandemic has caused heavy financial and public-health pressures upon them, so reviving programs like the State Small Business Credit Initiative, which provides specific programs for the hardest-hit businesses like restaurants, could provide targeted relief. This hearing must also focus our attention on minority-owned businesses, whose historical challenges with accessing capital and assistance programs have been exacerbated by this pandemic. Thank you for the minute. I yield back the balance of my time. Chairman Himes. Thank you, Chairwoman Waters. Chairwoman Waters. You are welcome. Chairman Himes. Today, we welcome the testimony of our distinguished witnesses. In order, Nneka Brown-Massey, founder and CEO of Innovative Supplies Worldwide, Inc., testifying on behalf of the Main Street Alliance; Gary Cunningham, president and CEO of Prosperity Now; Cliff Kellogg, executive director of the C-PACE Alliance; Everett Sands, CEO of Lendistry; and Holly Wade, executive director of the Research Center at the National Federation of Independent Business (NFIB). Witnesses are reminded that your oral testimony will be limited to 5 minutes. You should be able to see a timer on your screen that will indicate how much time you have left, and a chime will go off at the end of your time. I would ask that you be mindful of the timer, and quickly wrap up your testimony if you hear the chime, so that we can be respectful of both the witnesses' and the committee members' time. And without objection, your written statements will be made a part of the record. Ms. Brown-Massey, you are now recognized for 5 minutes to give an oral presentation of your testimony. STATEMENT OF NNEKA BROWN-MASSEY, FOUNDER AND CEO, INNOVATIVE SUPPLIES WORLDWIDE, INC., ON BEHALF OF MAIN STREET ALLIANCE (MSA) Ms. Brown-Massey. Chairman Himes, Ranking Member Hill, and members of the subcommittee, thank you for the opportunity to testify today on the need to better support minority-owned and smaller businesses like mine. I am honored and humbled to speak before your esteemed panel and to be alongside my distinguished fellow witnesses. And more importantly, thank you for putting this hearing topic front and center at the start of the 117th Congress, and demonstrating your strong commitment to helping the small business community. My name is Nneka Brown-Massey, and I am the founder and CEO of Innovative Supplies Worldwide, a school supplies design company based in Tulsa, Oklahoma. I am also speaking today as a member of the Main Street Alliance, a national network of more than 30,000 small business owners who, like me, are eager to share their perspectives on critical public policy issues, especially as we try to find a way out of this once-in-a- lifetime pandemic. In July of 2016, less than 2 months after finishing my 9- year career as a human resources specialist in the United States Army, I launched Innovative Supplies Worldwide, a stationery manufacturing company. In the first 24 hours of my e-commerce launch, my brand-new business had sold more than 8,000 stationery notebooks globally. I received numerous awards and was accepted into entrepreneurship programs. The future could not have looked better or brighter for my start-up company. Then, COVID-19 hit us all last spring, and in my case, caused consumers to shift to online classes. With the transition to remote and digital learning, demand for my physical product dipped and my sales dropped more than 60 percent. When relief programs opened last April following the passage of the CARES Act, I immediately applied for the Economic Injury Disaster Loan (EIDL) advance grant. However, after months of radio silence, I was finally told in June by a Small Business Administration (SBA) representative that I had been denied for vague credit reasons. I was forced to establish a new relationship with a new bank when I tried to apply for the PPP, because the bank I previously worked with closed their only branch in my town, only to be told by the new bank once I had opened my account, that they would not accept new PPP applications at the time. To compound matters, I am a service-disabled veteran with concussion complications from airborne missions with the 82nd Airborne Division. The injuries I sustained have impacted my ability to manage and process large amounts of paperwork without disability accommodations or support. The extensive and complicated loan application process required to access credit and capital became overwhelming for me. As profits dissipated and capital dried up for my struggling business, I resorted to using disability benefits from the Department of Veterans Affairs for my traumatic brain injuries and PTSD. It was not too long before my car was repossessed by Fifth Third Bank. With what little faith I had left, I applied for and was accepted into the Tulsa Remote Program, which pays remote workers $10,000 to move to Tulsa, Oklahoma, for a year. However, just to pay for the move, I had to use my tax refund and my stimulus check. What my experience underscores are the very real barriers that exist when it comes to accessing capital and credit. As a person of color, living in a rural area, who was not well- connected to the banking industry, I am here today not just to share my story, but to advocate for other small business owners who could just as easily be sitting on this panel. What would have helped me the most, and could still help me now, is a flexible, responsive, direct grants program. Even just a $5,000 or $10,000 grant could change the course of my business and my life. In closing, I am grateful to appear before this committee today. Despite experiencing the highest of highs and the lowest of lows, at the end of the day, I am an entrepreneur trying my hardest and doing my best to succeed. I have proudly and dutifully served my country, sought the same opportunities that others have been afforded, and done whatever was necessary to achieve financial freedom, including packing my bags, moving to a foreign place, and securing my daughter's well-being by making the incredibly painful decision to send her to be with her father in another State rather than force her to share the same sacrifices I am making. Despite the setbacks I have been dealt, I look forward to resuming the business mentorship I was providing to my employees, many of whom are at-risk youth, training them on inventory software, social media marketing, resume building, and other skill sets. Despite everything I have been through, I still believe in myself and the potential of future entrepreneurs. I hope that you and your colleagues in Congress will make the most of this uniquely challenging yet historical moment in time to learn from the past and rethink entrepreneurship in this country. There are a number of lessons from 2020 and the uneven implementation of COVID relief programs for small businesses. My experience is one data point that could be built into a more intentional and systematic effort to collect quality disaggregated data about minority-owned small businesses. There should be a thorough examination of SBA lending, technical assistance, and other programs to assess their effectiveness for supporting very small businesses. Consumer protections should be expanded to small business borrowers-- Chairman Himes. Ms. Brown-Massey? Your time has expired. Ms. Brown-Massey. Thank you. [The prepared statement of Ms. Brown-Massey can be found on page 32 of the appendix.] Chairman Himes. We will have an opportunity to finish up during the period of questioning. But thank you for your testimony, Ms. Brown-Massey. Mr. Cunningham, you are now recognized for 5 minutes to give an oral presentation of your testimony. STATEMENT OF GARY L. CUNNINGHAM, PRESIDENT AND CEO, PROSPERITY NOW Mr. Cunningham. Chairman Himes, Ranking Member Hill, Chairwoman Waters, and members of the subcommittee, thank you for inviting me here today. It is such an honor. I really appreciate it. My name is Gary Cunningham. I am the president and CEO of Prosperity Now, a national nonprofit that creates, identifies, tests, and scales new and existing solutions that address the root causes of the racial economic injustice in America. I came to Prosperity Now after serving as the president and CEO of a Community Development Financial Institution (CDFI) and a Minority Business Development Agency (MBDA) in Minnesota. Therefore, I have had experience working hands-on to help entrepreneurs of color succeed. I would like to start today by just setting the stage. According to the data from the U.S. Senate Committee on Small Business and Entrepreneurship, over the last 10 years, minority businesses accounted for more than 50 percent of all new business starts in the United States and created more than 4.7 million jobs. There are more than 4 million minority-owned companies in the United States with annual sales of close to $7 billion. That is a sizable footprint. Ensuring their financial health as employers and economic contributors, therefore, is critical. It is critical that we develop specific approaches to help minority businesses grow and scale. This will require targeted programs designed to serve those who have historically been left out. For instance, the Paycheck Protection Program, a universal program with outstanding goals, did not reach all businesses equally. Many minority business owners were left out of the process because the universal program was not targeted to their specific needs. For example, many minority-owned businesses do not have relationships with commercial banks and other mainstream financial institutions. We are losing economic productivity and trillions of dollars in GDP when we do not fortify and support for a strong ecosystem of minority business enterprises. In fact, Black-owned businesses were the fastest-growing business segment in our economy before COVID-19 hit. Between February and May of last year, however, a whopping 41 percent of Black-owned businesses were shuttered. The impact of COVID on minority businesses is dire and threatens to undo the growth we have seen in the last decade. I must be clear: I am not here to argue for handouts. I am here to argue that targeted, strategic investments to minority businesses will yield significant returns in the form of increased home ownership, jobs, and tax revenue. From my experience in working with minority entrepreneurs, access to technical assistance is the secret sauce of success. Trusted guidance in the form of technical assistance is needed to grow and scale these businesses. Many need investments in infrastructures, simple things like bookkeeping and accounting support, or help filling out a loan application. The current system with MBDA and SBA is needed, but we need more. We need to increase the level of technical support and assistance and capital going to minority businesses. Despite all of these barriers, entrepreneurs of color are making a difference in this country. They are at the forefront of closing the racial wealth gap. We are facing a moment of true reckoning. There is so much at stake at this moment. Giving minority businesses the tools to survive can result in stronger employment and economic outcomes, a healthier trajectory for communities across the country, and a chance to truly close the growing racial wealth gap. Closing this gap, this racial wealth gap, is not just a moral argument. It is vital to establishing a sound economic future for this country, and it could increase the GDP by $1 trillion to $1.5 trillion over the next decade. Thank you for giving me the opportunity to speak today. I look forward to your questions. Thank you, Mr. Chairman. [The prepared statement of Mr. Cunningham can be found on page 38 of the appendix.] Chairman Himes. Thank you, Mr. Cunningham. Mr. Kellogg, you are now recognized for 5 minutes to give an oral presentation of your testimony. STATEMENT OF CLIFTON G. KELLOGG, EXECUTIVE DIRECTOR, C-PACE ALLIANCE Mr. Kellogg. Thank you, Chairman Himes. Good afternoon. My name is Cliff Kellogg. I commend the subcommittee for holding a hearing on this important topic. I have worked on these issues in many professional capacities during my career from South Shore Bank to City First Bank in Washington, D.C. However, I believe the subcommittee invited my testimony today due to my experience as the Director of the State Small Business Credit Initiative (SSBCI) during the Obama-Biden Administration. My testimony is in two parts: first, I will highlight some of the most significant outcomes of SSBCI; and second, I will offer a few ideas on how a reauthorized SSBCI could extend its impact to create even more benefit for minority-owned businesses and disadvantaged communities. In 2010, lawmakers designed SSBCI with one overriding goal: To stimulate more private sector lending and investing. Then, as now, dire economic conditions made lenders and investors extremely cautious. Just yesterday, the Federal Reserve Banks released their Small Business Credit Survey showing that only 13 percent of African-American-owned firms received the full amount of financing they sought, while their White-owned firm peers met their financing needs more than 3 times as often. SSBCI's strategy is simple: Provide States with funds to share in the risk of making loans and investments. SSBCI required at least one dollar of private capital at risk for every Federal dollar, with the goal of achieving ten-to-one leverage over the life of the program. The specific outcomes were as follows. In 2010, SSBCI awarded $1.5 billion to programs in all 50 States, Washington, D.C., and the Territories. The result was over 21,000 new loans and investments exceeding $10 billion. On average, businesses supported by SSBCI employed 11 people, though half of the firms employed 3 people or less. Clearly, the program reached small firms. Forty-three percent of the loans or investments were located in low- or moderate-income communities, and 41 percent went to women-owned or minority-owned businesses. Again, it's a good sign that SSBCI reached underserved communities. So, what makes SSBCI distinct? First, SSBCI gave States the flexibility to design their program to suit local conditions. States could fund startups and expansions, manufacturing loans, and microloans. Some States chose to provide additional collateral. Other States funded reserve accounts for a portfolio of loans. States could operate their program directly or they could hire a contractor. Because local conditions varied from State to State, flexibility in design made SSBCI successful. Second, SSBCI enabled lenders to make larger loans or make loans with more favorable terms than they would have made otherwise. SSBCI shared in the risk, but the private sector always had the greatest skin in the game. SSBCI demonstrated that a well-run program reaches a vast range of small businesses, including underserved businesses. Again, the data from version 1 of SSBCI are promising. As the committee considers reauthorizing SSBCI with higher appropriations, it is clear that the States have the capacity to scale up their SSBCI programs, and that alone will be a new benefit, a larger benefit to small businesses. However, more can be done in Version 2 of SSBCI. First, States should be required to include outreach through CDFIs and Minority Depository Institutions (MDIs). And they should be authorized to collect demographic information on the small businesses they serve. Second, the committee might consider increasing the amount allocated to States or run a competitive round for States, provided they reach an above-average share of minority-owned firms. The committee might lower the required leverage for these high-performing states. Third, States should be asked to fund technical assistance to small businesses from their allocations to ensure equitable access and optimum use of these resources. And finally, the committee might consider allowing multi- State applications, or in the alternative, running a competitive round that awards funds directly to those lenders with a multi-State footprint. A multi-State footprint is especially important for equity investment programs that target underserved communities. In summary, Version 1 of SSBCI clearly supported small business economic recovery. Reauthorizing a larger SSBCI with enhancements to reach underserved communities would be a valuable part of helping small and minority-owned firms recover from this pandemic. I welcome any questions you may have. Thank you very much. [The prepared statement of Mr. Kellogg can be found on page 40 of the appendix.] Chairman Himes. Thank you, Mr. Kellogg. Mr. Sands, you are now recognized for 5 minutes to give an oral presentation of your testimony. STATEMENT OF EVERETT K. SANDS, CEO, LENDISTRY Mr. Sands. Good afternoon, Chairman Himes, Ranking Member Hill, and Chairwoman Waters. Thank you for your interest in my perspective on today's topic, which has been an every-day conversation for so many of us over the past 10 months. My name is Everett K. Sands, and I have more than 20 years of experience in lending. For the past 5 years, as founder and CEO of Lendistry, my focus has been on responsible lending to underserved small businesses, particularly those owned by minorities, women, veterans, and people in rural areas. Lendistry is a minority-led CDFI, Fintech CDFI, a member of the Federal Home Loan Bank of San Francisco, and an SBA lender. We are a signatory on the Small Business Borrowers' Bill of Rights, and we also have a nonprofit technical assistance affiliate. Lendistry rates second nationwide in SBA Community Advantage Loans, which range from $50,000 to $250,000. Community advantage is the only category of SBA loan in which Black and Latinx borrowers combined account for more than 10 percent of annual loan buy-in. More than 73 percent of Lendistry's total outstanding principal loan balance is with minority- and women-owned business borrowers. Lendistry's focus on small and minority-owned businesses, and our ability to efficiently process high volumes of applications has enabled us to make an impact during this period of urgent need. By the one-year anniversary of COVID lockdowns, Lendistry wealth has deployed nearly one billion dollars to nearly 70,000 small businesses in PPP loans and government grants. Prior to the pandemic, Lendistry funded millions in SSBCI- backed loans. The program gave us flexibility in our underwriting criteria without sacrificing our credit and risk management. But we could have originated more and made more impact if certain barriers were lowered. Before discussing specific recommendations for the SSBCI legislation, I would like to discuss four urgent objectives and opportunities for SSBCI that I believe should frame the subcommittee's work in this matter. First, SSBCI must clearly answer the urgent need of small and minority-owned businesses for capital to help them survive, stabilize, and recover through the pandemic in a way that recognizes the disparate impact of the pandemic on minorities. Second, SSBCI should be robust enough to act as an engine for inclusive national economic expansion. Whenever there are massive economic shocks, from Hurricane Katrina to the Great Recession, the driving force of recovery and job creation comes from new business formation. The decisions this subcommittee and your colleagues make concerning the size and the design of the program will make a difference. There is a positive correlation between businesses that can have a significant multiplier effect on the economy and businesses that require capital. I want to emphasize inclusive expansion. Starting and owning a business is one of the most effective paths for minorities to close a wage and wealth gap, while minority-owned businesses face well-known disparities in accessing capital. The third guiding objective for the SSBCI is the opportunity to draw more responsible lenders. The program's size and features should make it so attractive to banks and community lenders that they come full-force into the small end of the lending market, providing businesses with a welcome alternative to predatory lending. Finally, SSBCI should enable CDFIs to have a maximum impact. As we have seen during the PPP, CDFIs made efficient access to capital and to geographies. But in the original program, it was very difficult for the CDFIs to be where the available funds were, leaving small businesses to suffer as a result. I will now refer you to the section of my written testimony Roman Numeral V, for an expanded discussion on six specific recommendations for the legislation. Here's a summary. Number one, the funding level for SSBCI should be at least $10 billion. Number two, the portion of authorized funds dedicated to minority-owned businesses should be 60 percent. Number three, at least 5 percent of authorized funds should be dedicated to technical assistance and certain specific areas of pronounced need. Number four, the legislation should automatically authorize CDFIs, SBA-approved Community Development Corporations, and Business Development Corporations to offer SSBCI-supported loans nationwide. Number five, for every program supported by SSBCI, loans to minority-owned businesses should qualify for an additional 10 percent of guaranteed coverage. And finally, there should be mechanisms to rescind funds from States that failed to deploy their allocated capital expeditiously, and redeploy those funds to States operating those programs effectively. To close, a robust reauthorization of SSBCI is necessary to meet the dual imperatives to stabilization and recovery, and new business formation and growth. It is vital that SSBCI is large enough for both needs. I want to thank the Chair and the subcommittee members, and I am happy to see Congressman Lynch on this subcommittee. [The prepared statement of Mr. Sands can be found on page 42 of the appendix.] Chairman Himes. Thank you, Mr. Sands. And Ms. Wade, you are now recognized for 5 minutes to give an oral presentation of your testimony. STATEMENT OF HOLLY WADE, EXECUTIVE DIRECTOR, RESEARCH CENTER, NATIONAL FEDERATION OF INDEPENDENT BUSINESS (NFIB) Ms. Wade. Good afternoon, Chairman Himes, Ranking Member Hill, and distinguished members of this subcommittee. Thank you for the opportunity to testify today on supporting small and minority-owned businesses through the pandemic. NFIB is the leading small business advocacy association, founded in 1943 as a nonprofit, nonpartisan organization. NFIB's mission is to promote and protect the rights of its members to own, operate, and grow their business. NFIB proudly represents approximately 300,000 members nationwide from every industry and sector. The NFIB Research Center promotes greater understanding of small business and the conditions that impact it. The Center produces and disseminates various surveys and studies on small business, focused on areas related to business operations and public policy effects. The Research Center has conducted a series of surveys over the last 10 months assessing the impact the pandemic has had on small business owners. These surveys assess economic conditions in their local area, utilization of Federal and State loan and grant programs as well as tax credits designed to help small business owners survive the crisis. From the onset of the crisis, small business owners have struggled to adjust to rapidly changing economic conditions. The initial months were particularly damaging to the small business sector as historically large numbers of small businesses closed temporarily and permanently. Those businesses that remained open had to navigate strict business operating restrictions, and dramatic shifts in consumer spending, which often forced owners to use their own limited savings to keep their business open while trying to access funding through the Paycheck Protection Program (PPP). The PPP has been extremely popular with small business owners, with 76 percent of NFIB members receiving a PPP loan in 2020. However, it is not without significant complications and stress among small business owners who are desperate for immediate financial assistance. The initial challenges for many were immense. Owners were often confused on eligibility, how to calculate loan amounts, and how to spend their loan dollars to maximize forgiveness. NFIB quickly became an educating force for small business owners trying to reach as many as possible to help them navigate the program, but also reach those populations of owners, mostly non-employers, to let them know that they, too, were likely eligible to participate. We also heard from small business owners struggling to find lenders to accept their PPP application. We know that small banks and community banks have significantly declined in recent years, and that became a clear issue in accessing the PPP program. The initial months were difficult. But as the Paycheck Protection Program evolved, and Congress allocated more money to the program, and more lenders were eligible to accept applications, small business owners were generally able to access a loan. The first round of PPP was very effective in helping small employers maintain payroll as well as paying other eligible expenses that were critical in business operations. The reopening of the PPP loan program last month appears to be operating much more smoothly. Lenders and small business owners are far more familiar with the program, and the allocation of funds was staggered at the beginning to better serve first those populations of small business owners who found the program extremely difficult to access during the initial rollout last year. Small business owners are eager to get back to business, but it will be some time before those more public-facing businesses--restaurants, retail, and many in the service sector--are able to fully operate again. These small businesses will likely need additional support so that when the economy fully reopens, they are in a strong position to take advantage of returning customers and consumer spending. Small business owners often have limited time and resources to find, navigate, and access target-assistance programs. Most small business owners are familiar with the PPP, and the SBA's Economic Injury Disaster Loans, another program, that despite its challenges, is often very effective in helping keep small business owners afloat. I would encourage members of the subcommittee to keep these programs front and center and focus resources on reaching out to those communities still struggling to access the programs. The PPP loan program is currently the best way to help those small business owners who are still negatively impacted by the pandemic. In going forward, the SBA's EIDL and 7(a) loan programs will be valuable resources for those needing additional financing not otherwise available to them. Thank you for having me here, and I yield back. Thank you. [The prepared statement of Ms. Wade can be found on page 55 of the appendix.] Chairman Himes. Thank you very much, Ms. Wade. I now recognize myself for 5 minutes for questions. And Mr. Cunningham, I am going to start with you, but I am going to invite the other witnesses to add on to this. The question of technical assistance has sort of permeated all of your presentations, and I saw in my own district what happened with less sophisticated businesses as they were asked to approach banks and did not necessarily have banking relationships. Mr. Cunningham, what would technical assistance actually look like on the ground? I remember when the PPP was rolled out, there was an absolute panic, in the sense that banks were getting the guidance 24 hours before they had to open for business. So I would love to have you paint a picture of what effective technical assistance would look like. Mr. Cunningham. Yes. Thank you, Mr. Chairman. I would start by saying that effective technical assistance really begins with a trusted relationship between the person or the organization providing that technical assistance and the business. And we call it trusted guidance for that reason because many of the minority businesses do not have that kind of resource to actually buy technical assistance like many other businesses do. So by providing that technical assistance, what it looks like on the ground is, one, going through completely the financial situation of that business, looking at them from a strategic perspective of where they are trying to position their business, and it is also getting down in the nitty-gritty of what are their support structures such as accounting, such as issues of marketing, such as their ability to actually seek new markets for their products or services. And so,technical assistance experts actually help that business figure out what their current path is, restructure their loans or other financing if necessary, engage them with a formal bank in a formal banking relationship, or a deep relationship with a CDFI or others. So it can take different forms, but it is all about starting a business off in one place and then moving them actually to a growth trajectory over time or creating some stability for that business so that business can survive in this pandemic that we have. Chairman Himes. And, Mr. Cunningham, before I open it up to the other witnesses to opine, I am still not 100 percent clear on who would actually be providing--are we talking about people inside banks? Are we talking about the SBA? SCORE? Who would actually provide that technical assistance? Mr. Cunningham. Yes. Mr. Chairman, there are several different ways that can happen. One is that the Minority Business Development Agency has over 40 centers throughout the country that actually provide deep and technical assistance. There are also community-based organizations that are nonprofits in those communities that provide technical assistance. CDFIs provide a lot of that technical assistance. Most of the time with the larger banks and others, they do not provide those types of services, and so part of the reason why minority businesses come to alternative lenders such as Lendistry and others is because they actually have a trusted relationship, and that organization is located directly in their community. And so, it creates a dynamic of, you are not going to open up your books to everybody. You are going to open it up to folks that you actually have a relationship with and who are trying to change. So, those are the institutions that are in community, and it could be different in Indianapolis than it is in Minneapolis in terms of the ecosystem of supports, but they all are doing the same thing. Chairman Himes. Thank you. Thank you, Mr. Cunningham. I have just 60 seconds left, so let me invite the other witnesses, if they have views on how we might be more effective on technical assistance, to offer their thoughts? Ms. Brown-Massey. Chairman Himes, I do have one that I would like to suggest. I know this meeting was held virtually, but I actually did travel to New York for this meeting. And when I was meeting with a massage therapist inside of the Tulsa Airport, she said that she was unable to access the loans as well because she did not know how to classify her income as a massage therapist inside of an airport right now during these times. So, I ended up giving her extra money, on top of the payment, so that I could help her in some way to get groceries, because she was not getting the income that she once would have right now. Chairman Himes. Thank you. Thank you, Ms. Brown-Massey. I am pretty much out of time. The Members are aware of the fact that we have an unanticipated Floor vote right now, so I am going to recognize Ranking Member Hill. Mr. San Nicholas, before I do that, you are getting the virtual gavel, so I will recognize Mr. Hill, then you are next, and hopefully, I can get back and reassume the chair. But if not, you are Chair pro tempore. Thanks. And with that, I recognize Ranking Member Hill. Mr. Hill. Thanks, Mr. Chairman, and what an excellent panel. I know the Members are delighted to listen to these informed, knowledgeable panelists. And, of course, you are talking about very good specifics on how to improve our small business lending programs like the PPP, EIDL, and the 7(a) program, and those are all under the jurisdiction of the House Small Business Committee, not this committee. But I think the discussion has been very informative. I represent the fourth-largest CDFI, depository CDFI in the country, Southern Bancorp in central Arkansas, and they do such a great job. And I was on the CDFI advisory board during the end of Bush 43 and the beginning of the Obama Administration. So, I have seen the good work of the CDFIs and the CDFI loan funds around the country. And I know how engaged you have been and that is why Congress, in both the CARES Act and the subsequent bills, has increased the set-asides that were being discussed. Mr. Sands talked about $30 billion in PPP for CDFIs and minority banks. And then in the December bill, $12 billion direct to the CDFI fund so that they can do direct investment in low- to moderate-income communities. And then, a $15 billion set-aside, if you want to use that term, for minority banks and CDFIs in the third round of PPP. And when you look at the loans in those programs, they really are for everything from $500, up to 87 percent of the loans were under $150,000. So, it really was a remarkable program. And I appreciate Ms. Wade talking about how many of her members benefitted, and all of our Members of Congress love doing business with and visiting with our NFID members in our district. Ms. Brown-Massey, I really feel your pain. I was a very entrepreneurial person, starting businesses and helping others start theirs for over 3 decades before I came to Congress. And I really could relate to your story, and Tulsa is 5 hours from Little Rock, so I urge you to move to Little Rock. We will take better care of you than those Oklahomans. But you made a really good comment, that we need support urgently and it cannot be in loans. And, of course, this program to the States can do other things besides loans, but it is effectively another loan program. This is why we are all frustrated, everybody on this call, with how ineffectual EIDL was. It was a black box. You did not know if you were going to get $1,000 or $10,000. You did not know if you were going to be qualified, and you had to wait weeks. That has been improved, but if I could wave a magic wand, we would have a significant improvement in the EIDL program and remove it from this black-box status. It is designed for a hurricane. It is designed for a tornado. It is not designed for a permanent--not permanent, but a 50-State crisis like this pandemic. So, do you still believe that a PPP-type loan grant program is the better approach to help you, Ms. Brown-Massey? Ms. Brown-Massey. Ranking Member Hill, I think both at this point are needed. Mr. Hill. Yes. Ms. Brown-Massey. I really think this idea of exploring, getting extra capital to each State to deploy out to the citizens of each State, is more effective. Like Holly was saying, a lot of the banks are bigger. Smaller ones have gone, and so there are a lot of challenges in that relationship- building that a lot of cities and towns have lost in this day and age. I think that incorporating the States in some capacity in these times is very much necessary. Mr. Hill. I agree. And in the technical assistance discussion, the hand-holding, the mentorship that Mr. Cunningham was addressing, this is so key. In Little Rock, we have the conductor, which is a Kauffman Foundation, a supported organization, a small business center at the university, plus our chambers, plus our CDFIs use their nonprofit arms to do a lot of that mentorship. But I also saw a lot of community banks bend over backwards to help people fill forms out just to get them the help, so I agree that mentorship is very important. But again, let me thank our panelists for being here. I know we are going to have a good discussion. I, too, am going to go vote, so Mr. San Nicholas, I am going to yield back. Mr. San Nicholas. [presiding]. Thank you, Mr. Hill. And let me begin, first, by recognizing myself in the speaking order, but also by stating for the record, that I was very impressed by our subcommittee chairman's introductory statement, and for sharing his sentiment as well, on the excellence of our ranking member and his ability to contribute to the dialogue. I also want to open by saying, Ms. Brown-Massey, that your story, your circumstances are not unique. But for you to be able to share them in this subcommittee, it is so important. And what you have gone through is what so many other Americans have gone through. And what this Congress needs to do and what it has been trying to do is to find ways to, of course, support the broad needs that are presenting themselves in this pandemic, but to now go in as we do these next rounds and figure out how we can further enhance the programs and tweak the programs to make them more effective. But I just wanted to say that your story is very, very impressive. With the sacrifices you are willing to make to be a successful entrepreneur, you are really the story of every-day Americans here in this country. Mr. Sands, I wanted to give you an opportunity to further elaborate on what your recommendations are and how we can improve, or particularly improve, access to SSBCI support. And I am interested in your perspective, being from a lender, on how we can further enhance the SSBCI program to help those borrowers out there who are coming to institutions such as yours, seeking support, and what some of the roadblocks might be on the SSBCI program, or what some of the components are that we can further support financially or with maybe some improved access points? Mr. Sands. Thank you, Congressman. I will first say that the program, as initially designed, was designed well, and I think that one of the things we have to always recognize is that programs need to be tweaked and we need to learn from different programs whether it be the SSBCI or whether it be PPP or others. The first thing I think we need to concentrate on when we are thinking about an intentional focus in terms of where capital flows is the deployers of capital. One great thing, which has been mentioned here, is that Congress has already made the decision to invest in CDFIs, giving more money to the CDFI fund, including the recent $12 billion in H.R. 7933. And we thank Chairwoman Waters and other Congress professionals, men and women, for that help. Now that that resource has been invested, and prior to that resource being invested, there were already CDFIs with this intentionality, whether it be the technical assistance that Mr. Cunningham mentioned or whether it be the ability to actually lend to these communities. They do not actually have to build rapport. They just need to be empowered to do more. And we have been able to see this in a couple of the programs that we run. For example, in the State of Pennsylvania, we ran a program in which 18 CDFIs collaborated. We took in 62,000 applications, in 20 days, for $1.1 billion of requests. That scenario of what we did, we have done through nine other programs. I have had admission-based lenders collaborate together. And so, I think in this SSBCI 2, what we need to do is just recognize where are the opportunities for these collaborations that have already been created? You take a company like Lendistry, which has already built a technical infrastructure or a technology infrastructure, and again, the intentionality and the capital is now pouring in. So, I think we have a huge opportunity to do something fairly significant here with SSBCI Version 2. Thank you. Mr. San Nicholas. Mr. Kellogg, please? Mr. Kellogg. Representative San Nicolas, thank you. I wanted to clarify one point that of the SSBCI funds, one-third was used for equity programs, so two-thirds were used for loan programs. One-third was for programs that would help launch new programs or help the growth of small business. And that money for equity is so scarce, especially for minority-owned firms. And it is critically needed in areas that are often not thought of as the--where equity capital is available. So this money for equity did not go to California, the Boston area, or the New York City area. Instead, it went to areas like Oklahoma, Tennessee, Michigan, Wisconsin, and the State of Washington. So, there is an important use of SSBCI for that kind of investment capital. I just wanted to bring that to the subcommittee's attention. Thank you. Mr. San Nicholas. Thank you very much. My time has expired, so I yield back. And I recognize Mr. Williams of Texas for 5 minutes. Mr. Williams of Texas. Thank you, Mr. Chairman. Aggressive tax policy allows businesses to make money, create cash flow, and expand their operations. After we passed the Tax Cuts and Job Act, we saw more jobs than people, which caused businesses to compete in order to attract workers. In the auto industry, we saw car washers making as much as $18 an hour after the tax cuts went into effect. Competition and a booming economy increased workers' wages, not government mandates like a $15 minimum wage. This one-size-fits-all system might be feasible in some cities like New York or Los Angeles, but for businesses in Clifton or Coppers Cove, Texas, this additional cost would be devastating for small businesses. Ms. Wade, can you talk about the effects of increasing the Federal minimum wage to $15 an hour? Ms. Wade. Certainly. We just actually today released a survey on the effects of a proposed $15 minimum wage on small employers. And roughly three-fourths of them said they would be negatively impacted if they had to comply with a $15 minimum wage increase over 5 years. And this increase of a $15 minimum wage would most negatively impact those industries that are most negatively impacted, unfortunately, by the pandemic. So, those public-facing businesses--restaurants retail, and accommodations--would have the most negative impact of an increase in minimum wage. But it is not just having the increase to a $15 minimum wage. It is increasing everybody around that $15 minimum wage level and adjusting those compensations for experience and the technical aspects of the position. Business owners, when asked how they would absorb those costs, said it would primarily go to lower earnings, but also reducing employee hours, reducing the number of employee, both part time and full time, and not filling open positions. Mr. Williams of Texas. Coming out of the COVID-19 pandemic, we need to make sure entrepreneurs are able to take a chance on themselves to pursue the American Dream. If someone lost their job because of the pandemic and wants to try to start their own business, and we have some great examples here today, we need to do all we can to support those efforts. Our economic system is built on competition, it is built on risk and reward, and we need to be examining the barriers to entry that are preventing people from taking that leap of faith and to bet on themselves. So another question to you, Ms. Wade, can you talk about some of the barriers to entry that we should be looking to lower in order to make it easier for someone to start their own business? Ms. Wade. Sure. Absolutely. For small business owners or people trying to start a small business, lowering the barrier to entry is a critical component. The increased costs, not only on the Federal level, but on the State and local levels, just raised the barrier of entry for many people who are wanting to start a small business. The more it costs to hire that next employee, the less likely that will happen. And the more challenging it is to navigate the regulatory system and tax compliance system in operating a business, you will find less folks likely to open and start a business. Those are the main challenges. It is a lot, but regulatory and tax compliance are two of the biggest ones. Mr. Williams of Texas. That is right. The nation puts more in the hands of the people and the small business owners than the government, which gets its return on investment. So lastly, the Paycheck Protection Program was a success in quickly giving out money to businesses in need. By partnering with the private sector, banks and financial institutions were able to distribute hundreds of millions of dollars in record time. There were some flaws with the program when it was first implemented, but it seems to be running smoother now than it has been, this second time around. Ms. Wade, what lessons can we take from the Paycheck Protection Program that we could try to incorporate in other government programs to assist small businesses? Ms. Wade. Using the vast structure of the banking system was key in getting the money out to small business owners. But many said that the relationship of small business owners to their bank was a crucial component that many small business owners lacked, and that relationship is often occurring at smaller and community banks, which have those relationship lending experiences that are important. So the decline in those types of banks, I think is crucial in supporting that relationship. Mr. Williams of Texas. I would just close by saying the banks did a tremendous job. I do not know another country in the world that could have done what our banks did, and we need to compliment them. With that in mind, Mr. Chairman, I yield back. Chairman Himes. Thank you, Mr. Williams. With that, we will go to Mr. Torres of New York. Mr. Torres. Thank you, Mr. Chairman. I have a question about the performance of the Mainstream Lending Program, which is run by the Federal Reserve before expiring at the end of 2020. Even though the program had $600 billion in lending capacity, it only generated $16.5 billion in loans. I am wondering if anyone on the panel knows why the program appeared to have performed so poorly? Ms. Wade. I will just jump in here quickly. At NFIB, we surveyed to see how the understanding or just knowing about the program for the small business community and it was largely not heard of. It was not advertised. But also, the big component that was such a challenge was the 5-year loan term and having to pay that back in such a quick timeframe. That is why the Economic Injury Disaster Loan Program is so helpful, with that 30-year term loan. The Main Street Lending Program was just too difficult to navigate, in terms of being comfortable and paying back those loans, but also even knowing that the program existed was a challenge. Mr. Torres. Thank you. That is helpful. I have a question for Mr. Kellogg. I know the Obama Administration regarded SSBCI as a success story in partnership with the Federal Government. The States leveraged a $1.5 billion to generate $10.7 billion in loans and investments, and it is said to have led to the creation and retention of 240,000 jobs. I know you laid out some of the reforms that could be made to the program. I am curious to know how you would evaluate the efficacy of the program relative to PPP? I do not know if you heard my question, Mr. Kellogg? I think you are on mute. Mr. Kellogg. Thank you. I'm sorry. My connection has not been reliable, but I can hear you now. Mr. Torres. Did you hear my question? Mr. Kellogg. No. Would you mind repeating it? Mr. Torres. I was just asking if you could compare the merits of the PPP program to the merits of SSBCI. Which one do you see as more effective? Mr. Kellogg. I think they are both critical. The PPP was designed to provide 2\1/2\ months' worth of payroll expense on a forgivable basis, which was critical to survival. But it was never designed to be a program to help businesses grow. And the SSBCI program was designed to encourage banks and investors to make those kind of growth investments. So, they serve a different policy service. Is that helpful? Mr. Torres. Fair enough. I have a question about minority- owned businesses, which were hit the hardest by the pandemic. As you know, in the early months of the pandemic, 41 percent of Black-owned businesses, and 32 percent of Latino-owned businesses were wiped out essentially overnight by the economic impact of COVID-19. And not only are minority-owned businesses the first to be hit the hardest, but they are often the last to receive relief, as we saw with the first round of PPP. I am wondering, should there be a program that is dedicated specifically to providing financing to minority-owned businesses? It seems to me that whenever we create a race- neutral, generally-applicable program, it almost invariably leaves behind minority-owned businesses. I know the MBDA is a dedicated facilitator for minority-owned businesses, but I am wondering if there should be a dedicated lender for minority- owned businesses? Any thoughts on that? Mr. Sands. Mr. Torres, can I-- Mr. Torres. Sure. Thank you. Whomever has thoughts. Mr. Kellogg. I have two thoughts. I think we have-- Mr. Sands. I'm sorry. I am just going to jump in. I think what we have, and you have seen this through a couple of programs, PPP, Main Street, and also in SSBCI, we do not necessarily have a programmatic issue. We have a deployment-of- capital issue. And so, we are not giving the capital to those who understand where the capital needs to be deployed. And it is structurally incorrect. And I would also tell you an unintended consequence of the $4- to $5- to $6 trillion that will end up here through our multiple stimuluses, we are about to repeat the process. We keep assuming that a bank that has excess capital is going to all of a sudden do smaller loans. It is actually contrary to the business operations. If they have more capital, they are going to do larger loans. So what we have to understand is that we have to create structures in which the larger institutions capitalize the smaller institutions, and then the smaller institutions, which are already in touch with the community, will be the ones who deploy the capital. CDFIs represent the new community bank. We used to be in a structure where there were 30,000 banks, and now we are in a structure were there are 5,000, and we are saying, why didn't things happen the way they used to happen? Well, it is because our structure is out of line. Once we fix the structure, which is one of the things that we are recommending to the SSBCI program is their effort [inaudible] banks when they fund CDFIs. Thank you for your time. Chairman Himes. Thank you. The gentleman from Ohio, Mr. Davidson, is recognized for 5 minutes. Mr. Davidson. I thank the chairman, and I thank the witnesses. I really appreciate this hearing, as a small business owner myself. Having survived as the owner of manufacturing companies through the 2008 financial crisis, frankly, I have appreciated watching this one vicariously. It looks like a pretty tough thing to ride through as a business owner. So for those of you who are doing it as business owners, I hope you make it the full way through it. Far too many people have lost their lives. We have lost too much freedom. And a big part of that is the way to operate businesses during this cycle. So hopefully, we can get back to the great economy we had around this time last year. Virtually everyone I spoke with at this time last year would say the biggest barrier they had was work force. ``Everything is going great. The only constraint on our growth is work force, the right skill set, availability, all those kinds of things.'' And I think our economy has the potential to get back to that, but it really highlights one of the most important things that is not being highlighted in this hearing: The most important stimulus check Americans can get right now is a paycheck. We have to keep that paycheck pipeline flowing and that is truly one of the big successes of the Paycheck Protection Program. It is artificial. It is clearly not sustainable, and you cannot replace a centrally planned, centrally distributed, government-printed money from future generations, a backstop, with a functioning market economy. So we are dealing with the limitations of that, and I think the sooner we safely reopen our country, the sooner we are going to see the market function and we are going to see paychecks happen. But I want to highlight the Paycheck Protection Program in the Eighth District of Ohio. There were just about 9,000 loans made during 2020 to small businesses in the Eighth District of Ohio. We have about 730,000 people in our district. We had over 100,000 people stay on payroll because of the PPP. Roughly 80 percent of those loans were for $150,000 or less. So I think it is fitting that we are highlighting small business, jurisdictional highlights, as Mr. Hill has made an aside, it is an incredibly substantial part of how this piece worked. And the benefit was, of course, to the businesses who were able to keep that payroll function there, but it was very importantly to individuals and families who not only stayed on payroll; they kept their benefits in many of the workplaces that provided their benefits. And so, when States did respond as situations permitted, sometimes with lots of criticism, but when they did open up and let people return to work, we could actually access the real impact of the pandemic because then people were making rational decisions based off of their risk-assessment of the pandemic. They really had political risk, and some places, like Ohio, still have political risk. You cannot operate your business between 10 p.m. and 5 a.m. in Ohio, depending on the nature of your business, for example. There are large restrictions in many parts of the country, especially on hospitality. I am thankful that in Washington, D.C., restaurants are at least able to have in-person dining again. There have been large blackouts, and this is real political risk, so this is not a sustainable thing. Ms. Wade, I want to highlight the NFIB. This is a strong voice in the Eighth District of Ohio, and so on behalf of the local folks, thanks for the work the national chapter does. And I really want to appreciate the work NFIB did to highlight the Corporate Transparency Act. This is a new requirement, a new burden on small businesses with 20 or fewer employees, to file a report with FinCEN once a year. So, thanks for your work on that. What other burdens have been put on small businesses that you wish this body would pay more attention to? Ms. Wade. Thank you for that. Most of the challenges that small business owners are facing right now outside of the health crisis, which is overwhelmingly the biggest issue that they are facing, are related to tax compliance and regulatory burdens. Once they are back on their feet and the economy largely reopens and consumer spending resumes, those challenges will remain, and again, on a Federal, State, and local level, it is becoming increasingly difficult for small business owners to operate and devote attention to their operations instead of paperwork and paying more taxes with their earnings that they can then reinvest in their business. So, those are the big challenges going forward. Mr. Davidson. Thank you. My time has expired, and thanks for the summary. Thanks to all of our witnesses, and I yield back. Chairman Himes. The gentleman from Massachusetts, Mr. Lynch, is recognized for 5 minutes. Mr. Lynch. Thank you, Mr. Chairman, and congratulations, Mr. Chairman, on your appointment, and congratulations also to my friend from Arkansas, Mr. Hill. Congratulations to both of you. I do want to associate myself with the chairman's opening statement. I think it is very important to lay that groundwork and also, I think that the importance of the subcommittee's jurisdiction is as important as it has ever been, and I really look forward to working with all of the members of the subcommittee going forward. I do agree with French Hill. This is an exceptional panel, so my congratulations to the staff who puts this stuff together, on both the Majority and the Minority witnesses. Ms. Brown-Massey, thank you so much for your service, and for your family's service, and for your example. As Mr. San Nicholas pointed out, you have a great story, and you are a shining example of what we hope for. My friend, Mr. Sands, it is good to see you again. Mr. Sands was kind enough to testify before our FinTech Task Force, and he has been a wonderful example of the good work that fintechs can do in banking the unbanked. The first iteration of the CARES Act and our PPP program sort of misfired, right? We did not get to all of the minority businesses that we had hoped to get to--I think we put $130 billion out on the extension and that was very good. But one of the exceptions was Lendistry. Mr. Sands, it seems like you had a very good match. A lot of the fintech firms did not have a pre-existing relationship with the SBA. I do not know, but I get the sense that the fintechs viewed the SBA as sort of the old model, kind of stodgy, big on applications, all of that stuff and tradition data. But Lendistry was very good. You seemed to hook up right away. When we gave over $400 billion to the SBA, other people found them, right? Because they were the conduit, but you had a pre- existing relationship with the SBA and you also had great success, much greater success than other fintech lenders in actually getting the money out the door to minority businesses. So I am wondering, is there something that you attribute your success to in being more successful than a lot of other people out there in the field? For awhile, I have been thinking about that, and it's good to have you before the subcommittee. So, I wondered if you could help me with that? Mr. Sands. Yes. Thank you, Congressman Lynch. I think what makes Lendistry different is the fabric of our team. We are a group of bankers similar to some of you here on the line. And so, we were financial people who had to learn technology. And once we were enabled to learn the technology and understand the velocity by which the technology comes, that made us be able to transcend what we normally do or what we had done in the past. Again, the intentionality and the community aspect, that was already borne in us, myself, personally, having worked at two African-American banks prior to going to a national bank. And I think I would be remiss if I did not mention that we started to partner with banks. Our first important partner was Goldman Sachs. They linked us up with their 10,000 small businesses. What started as a $10 million conversation matured into a $200 million conversation and we worked together and we partnered. I would also be remiss if I did not mention some of the CDFIs who worked with us to help us reach those communities. Thank you, Ms. Brown-Massey, for your service. We were able to reach small businesses that look like her, and feel like her, and unfortunately, I wish we could have reached her. But I still think there is work to be done and that is why I am here today to talk about SSBCI. And even SBA, we still are struggling as responsible lending institutions to be able to extend nationwide, to be able to have automatic approvals even though we have been through a regulatory process. Lendistry has four regulatory bodies that oversee us, but yet when we apply for things like SSBCI, we have to go on a State-by-State minutia, which I respect as a former banker. I definitely believe in regulation. I definitely believe in oversight. But I also think that it is imperative and urgent that we recognize what is going on now, because you take someone like Lendistry, we are going to end up doing a billion dollars [inaudible] 5 billion or $10 billion. Thank you for your time. Mr. Lynch. Thank you, Mr. Chairman. I yield back. Chairman Himes. Thank you, Mr. Lynch. The gentleman from Texas, Mr. Taylor, is recognized for 5 minutes. Mr. Taylor. Thank you, Mr. Chairman. I really appreciate this conversation. I think it is really an important topic, and just to kind of build on what Mr. Lynch and you were talking about just in terms of, why are smaller loans not getting done, I think a lot of the regulatory requirements that have been put on community banks have really squeezed them. I was the vice chairman of a community bank for 12 years. In that short 12 years, we went from 8,000 banks in the United States to 5,000 banks. And fewer banks mean bigger banks, and bigger banks mean they are not going to do smaller loans. I want to say, in reading your written testimony, I am very impressed with some of the numbers, Mr. Sands, about what you are able to do in terms of doing smaller loans. And so to that, could you sort of go into some of the more technical aspects of what you were able to do with fintech, to be able to do smaller loans? Because that is something that I know at my bank, we wanted to do smaller loans. We just could not figure out how to underwrite and manage those loans that were smaller and really have it make sense. The margin was not really there to support that. So what have you done, and how did fintech help you do it? Mr. Sands. I think it is a two-part process. The first part is the partnerships and the collaboration on the ground. As a banker, old school, we would do loan production offices. New school is, you leverage technology. I will give you an example of that. In the State of California, we are doing a $500 million grant program. In 15 days, we took in 344,000 applications, successful applications. We have 35 partners. We have 400 co-partners. All of them are mission-- Mr. Taylor. Are you chartering branches in California to do that? Mr. Sands. We have two locations in California but we have 500 [inaudible]. And then, this will get to the technology part. What is important, as you hear from Ms. Brown-Massey, is that we make sure that we give the user a seamless experience, that we give them a similar experience. So, we create multiple different types of applications, multiple different processes. This is where it gets clunky and these are the things that we need to work on. And this is what we have learned that technology enables us to do. So when you add collaboration plus technology, it creates a seamless user experience. Then, we have to work on scalability. And scalability is about the partnerships and it is about the intentionality of what we are focused on. And what we have been able to do here at Lendistry is, we have been able to say it does not matter where we are at. So if you take California, we speak in 30 different languages. We have webinars in 18 different languages. It does not matter whether it is rural. It does not matter whether it is Black, White, Asian; it does not matter because, again, you are leveraging technology, you are leveraging marketing automation, and you are leveraging partnerships in order to meet your need. And that is what we have learned how to do. Mr. Taylor. Are you underwriting in an automated fashion or are you using AI to underwrite so that you can expedite that component of what you are doing? Mr. Sands. Yes. It depends on the loan size. The best way I would say it is that what technology allows us to do is technology allows us to create filters and allows us to concentrate on where the underwriting should be spent. I think that is the most important thing. Because what we learn from the technology side is that you could have scalable infrastructure in terms of sales leads. What we learned from the technology side is that you can have a comprehensive approach to credit. And what I mean by comprehensive approach is that you have to treat a service business differently than you treat a restaurant business, differently than you treat a real estate transaction. But if you can create alignment inside of your banking unit, as you know, and generally a bank, it is an underwriting unit that is kind of A to Z. They know everything, as opposed to somewhat of a streamlined process where they become experts, whether it is an SBA loan, an SSBCI loan, or others. So the answer to your question is, we leverage the technology to filter. We still are bankers, hopefully not too old and stodgy as sometimes we call ourselves, but we still want to have that manual touch. What we do is we filter the loan and the information before we get to that manual touch. Mr. Taylor. Are you using credit scores in order to filter? Is that part of your underwriting process? Mr. Sands. That is part of our underwriting process. We have about 74 different points. Again, we are community- oriented, so we have no problem picking up the phone and walking through things with the client. Mr. Taylor. Sure. Mr. Sands. But there are certain levels of clients that do not need that. They just want to get a loan. We have talked about banks and banks getting larger. Operational efficiency- wise, loan size has become a big issue for banks, and so sometimes it is-- Mr. Taylor. So if I were to get rid of credit scores, would that be deleterious to your ability to lend? Does that mess up your AI algorithm to figure out who is creditworthy? Mr. Sands. I think you always want the datapoints in lending, especially when we are talking about small businesses. We have to remember, when you get the sole proprietors, they are closer to consumer loans than they are to commercial loans. So, I think the credit report always plays a role. Mr. Taylor. Thank you. Mr. Chairman, I yield back. Chairman Himes. The gentleman yields back. The gentleman from Massachusetts, Mr. Auchincloss, is recognized for 5 minutes. Mr. Auchincloss. Thank you all for joining us today. I agree with my colleagues that this is a very impressive and informative panel. My district is in Massachusetts, and the southeastern portion of it, on the border with Rhode Island, has been particularly hard-hit by the pandemic. It is just an hour outside of Boston, and the region is ripe for economic development, especially in life sciences, manufacturing everything from medical gowns to biologics. That would lead to good jobs but also to the public health resilience that we need in the face of this pandemic and for future pandemics. Technical assistance is obviously much-needed but so is capital to help this region, a post-industrial region, really seize on its economic-development opportunity. This question is for both Mr. Kellogg and Mr. Sands. Based on your experiences with Lendistry and with the State Small Business Credit Initiative, how can we better incent capital formation really, really far upstream in terms of creating bio-ready sites and in terms of giving the capital structure that would-be entrepreneurs need to become manufacturers in the life sciences space? Mr. Kellogg. Do you want to take that, Everett? Mr. Sands. Yes, sure. I think the first thing, Congressman, that we always want to look at is that creating structure means creating a path to success when you are talking about small business ownership. So, I think the structure, again, relates to capital. Where I think CDFIs and mission-based organizations play a role is in what I would call the startup to the small, and the medium-sized. Then, that business should graduate. As Mr. Cunningham mentioned, intertwined in that graduation is technical assistance, is business advising, is a certain amount of support. But that business should then graduate into a more structured approach. I do not think necessarily the industry matters because I think industry experts are really part of the technical assistance. And truthfully, no one knows better than the business owner when it comes to their industry. As bankers, we would like to think that we know things, but we do not know the metrics as well as the business owner does. What we want to do is just create a structure for the path of success as it relates to capital as they grow that business. Mr. Kellogg. My comments would focus first on physical infrastructure, and second on human infrastructure. And physical infrastructure--obviously, there is a lot of conversation nationwide about the state of our infrastructure of all types, and that is critical to making a location an attractive place to do business. And then the human infrastructure, I think, centers around our education intuitions, and by that, I am including universities, but also our community colleges. And the human infrastructure for entrepreneurship includes very much an ecosystem of investors, angel investors, successful entrepreneurs and mentors as well. So both of those are precursors, I think, to getting the maximum potential out of a region. I hope that is responsive. Mr. Auchincloss. It is. And I am proud to say that Massachusetts has many of those ingredients you just mentioned. We have reasonably good housing stock in the south coast, relatively good transportation infrastructure, although not good enough, and certainly a tremendous amount of talent both in greater Boston and in southeastern Massachusetts. Is there a role that you see the Federal Government playing in the provision of low-interest loans or in grants to help people with a process that at the beginning, is high risk, because it involves both permitting, if you are talking about bio-ready sites, for example, as well as being able to attract the right kind of investor and developer? Mr. Sands. Yes. Excuse me, Mr. Kellogg, if I am over- speaking here, but I think this is one of the unique things that the SSBCI program did, is that it allowed States to determine what was important to them and then build capital programs accordingly. So, for example, Michigan was focusing on manufacturing and a couple of other things, which was obvious, because of the auto industry at the time the SSBCI first came out. So I think absolutely, on a State level, you could decide what are the industries you would like to see some significant capital investment and benefit from that. Mr. Kellogg. That is exactly right. As I said in my testimony, local conditions create different capital gaps and local conditions create different opportunities to use the credit and capital market systems that exist there. That is the value of a flexible State-by-State decision-making. Chairman Himes. The gentleman yields back. The gentleman from Texas, Mr. Green, who is also the chairman of our Subcommittee on Oversight and Investigations, is recognized for 5 minutes. Mr. Green. Thank you ever so much, Mr. Chairman. And many times, Mr. Chairman, these words of gratitude and thanks are stated in a perfunctory fashion. I say this sincerely, not perfunctorily. I say so because I think this is a very meaningful hearing, and I think that it can cause us to give thought to how we can correct some of the things that we should have corrected years, decades, or perhaps even longer ago, so I thank you for the hearing. I also want to thank Chairwoman Waters because she has been a champion in this area for years, ever since I have known her, and I knew her before I came to Congress. This has been something that has been of importance to her. And I am grateful that she has you at the helm, and I thank Mr. Hill as well. He and I have collaborated on issues in the past, and I trust that we will be able to continue our collaboration. I would like to talk to you for just a moment, if I may, about something of importance, which is the Minority Business Development Agency. A little bit of history: In 1969, President Nixon, by way of an Executive Order, created an Office of Minority Business Enterprise. Later on, President Carter renamed it the Minority Business Development Agency. This Agency, as it were, is devoted exclusively to the growth and expansion of minority business enterprise by providing technical assistance, managerial expertise, support, and resources, and this is all for minority-owned businesses. Given that it was created by Executive Order, it continues to survive from President to President. In the CARES Act, we appropriated approximately $10 million, not nearly enough, but it was something, and that was a good benefit, because at least we continued it. Ten million dollars to this Agency which allowed minority Members of Congress to give grants to provide outreach and technical assistance to its members. Last Congress, I introduced H.R. 6869, the Minority Business Resiliency Act, and I wish I could say that I developed and synthesized it myself, but it was because of the Honorable Maxine Waters and the staff that I was allowed to have this as a piece of legislation to go forward with. In the CARES Act, we had $25 million for minority business development, for the Agency. And now, what we would like to do is permanently codify this Minority Business Development Agency into an administration, and have it as an independent agency that would be tasked with, and be the only one with this unique task of satiating and satisfying the needs of minority-owned businesses. I think it is time to give serious consideration to this, and for this reason, I would like to ask all of the witnesses, if I may, to tell me whether you think there is a need for an agency with this mission that can give benefit to you for a good many things that you have talked about today. So, I will start with Ms. Brown-Massey. Thank you for your service. I appreciate much of what you said about having some difficulties in accessing the system in an appropriate way. But with that said, ma'am, would you give your comments on the possibility of this Agency being codified, made permanent, so that we can help minority-owned businesses in this unique way? Ms. Brown-Massey. Yes, Congressman, thank you. I do think that this particular Agency that you are mentioning is of use, but I also think that we should be looking for local communities to set up minority chambers of commerce so that they are able to better understand what their community needs are at the local level. So, yes, I do agree. Mr. Green. Thank you very much. Mr. Cunningham, if you would please? Mr. Cunningham. Yes, briefly. Absolutely. The Minority Business Development Agency (MBDA) has a group of 40 organizations that are located in cities and rural places throughout the country. It would be fantastic if we could actually knit together a permanent agency for the MBDA. The future of American small businesses actually are minority businesses. And so, if we concentrate on that, we will help everyone in this country. Thank you. Chairman Himes. The gentleman's time, having expired, we will bring this hearing to a close. I would like to profusely thank all of our witnesses for their testimony today. It was a very interesting and very timely conversation that we had, and we really appreciate your preparation and participation. Without objection, the following items are entered into the record: a letter from the Small Business Majority; a joint letter from the U.S. Black Chambers, the U.S. Hispanic Chamber of Commerce, and National ACE; a letter from the Brookings Institution Metropolitan Policy Program; the Annual Report for Fiscal Year 2020 from the SEC's Office of the Advocate of Small Business Capital Formation; and a letter from the Center for Indian Country Development at the Federal Reserve Bank of Minneapolis. The Chair notes that some Members may have additional questions for this panel, which they may wish to submit in writing. Without objection, the hearing record will remain open for 5 legislative days for Members to submit written questions to these witnesses and to place their responses in the record. Also, without objection, Members will have 5 legislative days to submit extraneous materials to the Chair for inclusion in the record. Again, with a big thank you to our witnesses, this hearing is adjourned. [Whereupon, at 4:43 p.m., the hearing was adjourned.] A P P E N D I X February 4, 2021 [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT]