diff --git "a/data.csv" "b/data.csv"
--- "a/data.csv"
+++ "b/data.csv"
@@ -39,7 +39,7 @@ id,user_id,category_name,folder_name,article_type,status,title,keywords,descript
      
    
    
-   ",2022-02-02T19:33:36Z,2024-03-18T09:11:38Z,2024-03-13T18:57:16Z,2025-04-01T00:00:00Z,57,4,0,0
+   ",2022-02-02 19:33:36,2024-03-18T09:11:38Z,2024-03-13T18:57:16Z,2025-04-01T00:00:00Z,57,4,0,0
 6000005949,6000542926,Technology,Accessibility & Assistive Resources,1,2,Changing Language on a Chromebook,"Language, Chromebook, Settings, ChromeOS, Chrome"," 
  Keyword: Language, Chromebook, Settings 
  Alias: ChromeOS, Chrome 
@@ -64,7 +64,7 @@ id,user_id,category_name,folder_name,article_type,status,title,keywords,descript
  6. Select Confirm and restart. 
   
  
- ",2017-08-10T21:58:17Z,2024-12-03T15:39:34Z,2024-12-03T15:39:34Z,2025-04-01T00:00:00Z,1,3,0,0
+ ",2017-08-10 21:58:17,2024-12-03T15:39:34Z,2024-12-03T15:39:34Z,2025-04-01T00:00:00Z,1,3,0,0
 6000041368,6000837079,Technology,Accessibility & Assistive Resources,1,2,Google Translate (Another Language > English and/or English > Another Language),Translate," Google Translate is built-into Chrome across Windows, macOS, and ChromeOS. 
    
  Another Language > English 
@@ -115,7 +115,7 @@ id,user_id,category_name,folder_name,article_type,status,title,keywords,descript
    
  5. The page should now be translated from English into the desired language: 
   
-   ",2024-10-23T00:36:18Z,2024-10-23T00:55:34Z,2024-10-23T00:55:34Z,,0,1,0,0
+   ",2024-10-23 00:36:18,2024-10-23T00:55:34Z,2024-10-23T00:55:34Z,,0,1,0,0
 6000015362,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Add/Unenroll a Staff Member to a Schoology Course,"members, unenroll, add member, unenroll member, give administrative access"," Keywords: members, unenroll, add member, unenroll member, give administrative access 
  Aliases: Schoology 
   HOW DO I ADD CO-INSTRUCTORS TO A COURSE? 
@@ -175,7 +175,7 @@ Notes:
  <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> 
    
    
- You may want to know how to set member roles once you have added a members. See Manage Administrator Roles of Members in a Course to learn how. ",2018-09-14T20:06:52Z,2024-03-18T09:11:29Z,2024-03-13T17:28:57Z,2025-04-01T00:00:00Z,11,2,0,0
+ You may want to know how to set member roles once you have added a members. See Manage Administrator Roles of Members in a Course to learn how. ",2018-09-14 20:06:52,2024-03-18T09:11:29Z,2024-03-13T17:28:57Z,2025-04-01T00:00:00Z,11,2,0,0
 6000025418,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Adding Links and Videos for PHOA Projects to Schoology,"Hands on Art, add content for PHOA"," Keywords: Hands on Art, add content for PHOA 
  Aliases: Schoology, Hands on Art 
   If you would like to add support materials for Peninsula Hands On Art lesson to your Schoology course, this video walks you through: 
@@ -209,7 +209,7 @@ Additional Instructions: Donna suggests adding instructions for students, such a
 Student View: Viewing the course as a student, the embedded video and link appear in the upcoming events. Donna demonstrates how students will see and interact with the page or assignment, including submitting their art if it's an assignment. 
  
  The video concludes with a reminder that these methods can be used for adding materials, links, or videos to PHOA projects in Schoology and invites viewers to ask questions if they need further assistance. The tutorial aims to assist educators in effectively incorporating art resources into their Schoology courses. 
-   ",2020-11-20T21:30:32Z,2024-03-18T09:11:35Z,2024-03-14T21:45:06Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-11-20 21:30:32,2024-03-18T09:11:35Z,2024-03-14T21:45:06Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039324,6001668715,Technology,"Add & Manage Content, Materials, and Updates",1,2,Adding an Extra Credit Assignment in Schoology,"Extra Credit, Bonus Points, Additional Points, Additional Credit, Optional Credit, Assignment, Total Points"," Keywords: Schoology, Extra Credit, Grading 
  Aliases: Extra Points, Bonus Points, Additional Credit, Optional Credit 
    
@@ -233,7 +233,7 @@ Student View: Viewing the course as a student, the embedded video and link appea
  With that, you have successfully created an assignment that does not affect a student's grade if it is not completed. The total points have not increased, and any score received will be added as Extra Credit.  
    
  Please reach out to help desk at (253) 530-3711 if you need further assistance. 
-   ",2024-02-14T21:11:55Z,2024-03-13T18:07:52Z,2024-03-13T17:23:47Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2024-02-14 21:11:55,2024-03-13T18:07:52Z,2024-03-13T17:23:47Z,2025-04-01T00:00:00Z,1,0,0,0
 6000021992,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Advisor Dashboard in Schoology,"student grades, advisor dashnoard, view student course, view student dashbaord"," Keywords: student grades, advisor dashboard, view student course, view student grades 
  Aliases: Schoology 
  How to access the Advisor Dashboard in Schoology. 
@@ -286,7 +286,7 @@ Viewing Past Grades: The system defaults to showing current grades, but you can
    
    
    
-   ",2020-02-24T16:57:16Z,2024-03-18T09:11:30Z,2024-03-14T21:32:49Z,2025-04-01T00:00:00Z,3,0,0,0
+   ",2020-02-24 16:57:16,2024-03-18T09:11:30Z,2024-03-14T21:32:49Z,2025-04-01T00:00:00Z,3,0,0,0
 6000024718,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Create a Collection of Material Types in Schoology Resources and Share with Team Members,"collections, resources, Schoology"," Keywords: Schoology, Resources, Collections: 
  Aliases: Share Course Materials 
    
@@ -326,7 +326,7 @@ Viewing Past Grades: The system defaults to showing current grades, but you can
    
    
    
-   ",2020-09-15T16:00:47Z,2024-04-10T18:06:25Z,2024-03-13T17:38:37Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2020-09-15 16:00:47,2024-04-10T18:06:25Z,2024-03-13T17:38:37Z,2025-04-01T00:00:00Z,1,0,0,0
 6000026158,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Create a Course in Schoology,"Create course, delete course, section name, manually create a course, setting the grading period, create additional sections"," Keywords: Create Course, delete course, section name, manually create a course, setting the grading period, create additional sections 
  Aliases: Schoology 
   How to create a Course 
@@ -398,7 +398,7 @@ Viewing Past Grades: The system defaults to showing current grades, but you can
  Select the correct term for your course.  To scroll to see additional terms, place your curser on the right side of the dates to see the scroll bar and move as necessary. (You will only see the scroll bar when your curser is hovering over it.) 
    
   
-   ",2021-02-12T19:12:20Z,2024-03-18T09:11:35Z,2024-03-13T17:35:36Z,2025-04-01T00:00:00Z,3,7,0,0
+   ",2021-02-12 19:12:20,2024-03-18T09:11:35Z,2024-03-13T17:35:36Z,2025-04-01T00:00:00Z,3,7,0,0
 6000022843,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Creating a Shared Discussion Across Sections or Courses,"Schoology, Course, Share, Discussion"," Keywords: Schoology, Course, Share, Discussion 
  Aliases: 
    
@@ -455,7 +455,7 @@ Note: Do not Enable Grading. Graded discussions cannot be shared.
  You cannot share discussions after they have been created. 
  Shared discussions are not available across linked sections. 
  The Share ID does not appear unless the discussion is already shared with another course you administer. 
- ",2020-04-08T22:53:07Z,2024-03-18T09:11:31Z,2024-03-13T17:21:56Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2020-04-08 22:53:07,2024-03-18T09:11:31Z,2024-03-13T17:21:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000027100,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Disable Submissions vs. Locking Submissions in Schoology,110," Keywords: schoology submissions, disable submissions, lock submissions 
  Aliases: turn off submissions 
    
@@ -479,7 +479,7 @@ Disable Submissions
  
 Note: Even though you cannot see submissions when they are disabled, the submissions have not been deleted. Enable submissions again to gain access to previous submissions. 
   
-   ",2021-05-18T21:35:56Z,2024-03-18T09:11:36Z,2024-03-13T17:23:26Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-05-18 21:35:56,2024-03-18T09:11:36Z,2024-03-13T17:23:26Z,2025-04-01T00:00:00Z,0,0,0,0
 6000015649,6000542926,Technology,"Add & Manage Content, Materials, and Updates",1,2,Embed YouTube video with NO suggested videos showing at end in Schoology,"YouTube Videos, Youtube, Embed, Schoology"," Keywords: Embed Youtube Videos Video Schoology 
  Aliases:  
  Embed YouTube video into Schoology with NO suggested videos showing at end of the video.  The Video will loop back to the beginning.  I also show how to remove the controls so students cannot open the video in YouTube. 
@@ -504,7 +504,7 @@ Adjusting Size and Display: The size of the video can be adjusted to match other
  
 Finalizing the Embedding: Save the changes to see the embedded video in the course. The video will play at its normal speed without showing suggested videos at the end or providing controls to change playback speed. 
  
- The video provides a clear, step-by-step guide for educators looking to incorporate YouTube videos into their Schoology courses in a controlled manner, enhancing the learning experience without distractions. ",2018-09-28T00:28:07Z,2024-03-18T09:11:29Z,2024-03-14T21:13:20Z,2025-04-01T00:00:00Z,0,3,0,0
+ The video provides a clear, step-by-step guide for educators looking to incorporate YouTube videos into their Schoology courses in a controlled manner, enhancing the learning experience without distractions. ",2018-09-28 00:28:07,2024-03-18T09:11:29Z,2024-03-14T21:13:20Z,2025-04-01T00:00:00Z,0,3,0,0
 6000034002,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Export Schoology Materials and Resource Collections,110," Keywords: Schoology, Resources, Collections, Export Materials 
  Aliases: Share Course Materials, Export Courses, Transfer Courses 
    
@@ -528,19 +528,19 @@ Finalizing the Embedding: Save the changes to see the embedded video in the cour
  To access the Transfer History, click on the dropdown arrow next to your account profile and select Settings. You will see the Transfer History tab. 
   
    
-   ",2023-06-02T21:43:50Z,2024-04-10T18:06:25Z,2024-03-13T17:36:42Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2023-06-02 21:43:50,2024-04-10T18:06:25Z,2024-03-13T17:36:42Z,2025-04-01T00:00:00Z,0,1,0,0
 6000025259,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,FAQ Mid-term Changes to Student Enrollment or Teacher Courses in Schoology,110," Keywords: saving course materials, transfer grades, transfer student work 
  Aliases: Schoology 
  Please see the Frequently Asked Questions document to learn what happens and what options are available if you have a student(s) added or removed to courses, you change a grade, class, or course you are teaching, and how to manage the materials. We will continue to add questions and information as we receive it.  If you have a question, please submit it in a ticket and we will get you an answer as soon as possible and update the table. 
    
- FAQ Mid-term Changes to Student Enrollment or Teacher Courses in Schoology ",2020-11-04T16:55:45Z,2024-03-18T09:11:34Z,2024-03-13T17:34:44Z,2025-04-01T00:00:00Z,1,0,0,0
+ FAQ Mid-term Changes to Student Enrollment or Teacher Courses in Schoology ",2020-11-04 16:55:45,2024-03-18T09:11:34Z,2024-03-13T17:34:44Z,2025-04-01T00:00:00Z,1,0,0,0
 6000020740,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Fix Files or Links that Won’t Load in Schoology,"Schoology, Files, Loading"," Keywords: Schoology, Files Loading 
  Aliases: 
    
  How Staff Fix Files that Won’t Load in Schoology help doc (click here to open Google Doc) 
    
   
-  ",2019-10-21T02:49:27Z,2024-03-18T09:11:30Z,2024-03-13T17:20:39Z,2025-04-01T00:00:00Z,0,1,0,0
+  ",2019-10-21 02:49:27,2024-03-18T09:11:30Z,2024-03-13T17:20:39Z,2025-04-01T00:00:00Z,0,1,0,0
 6000024792,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,"Guide to Creating, Using, and Saving Rubrics in Schoology","Schoology, Rubrics"," 
  Keywords: Schoology, Rubrics 
  Aliases: 
@@ -706,7 +706,7 @@ Select Save to Resources.
    
    
    
-   ",2020-09-18T18:59:28Z,2024-04-10T18:06:25Z,2024-03-13T17:37:34Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-09-18 18:59:28,2024-04-10T18:06:25Z,2024-03-13T17:37:34Z,2025-04-01T00:00:00Z,0,0,0,0
 6000026429,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,HOW DO I COPY MATERIALS WITHIN A COURSE,"Schoology, Copy, Course"," 
  Keywords: Schoology, Copy, Course 
  Aliases: 
@@ -733,13 +733,13 @@ Best Practice: Before you get started saving your course materials to Resources,
  Click Add to complete. 
  
  
-   ",2021-03-19T15:15:51Z,2024-03-18T09:11:36Z,2024-03-13T17:24:01Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-03-19 15:15:51,2024-03-18T09:11:36Z,2024-03-13T17:24:01Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006047,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,How to Finish Setting up CK-12 Content in Schoology,"CK-12, Content, Schoology"," Keywords: CK-12, Content, Schoology 
  Aliases: 
    
    
  These steps come after you've installed CK-12 (or other app in Schoology) and have added a ""material"" item into a course. See help doc attached.  
-  ",2017-08-10T22:01:11Z,2024-04-10T18:06:25Z,2024-03-13T17:37:12Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2017-08-10 22:01:11,2024-04-10T18:06:25Z,2024-03-13T17:37:12Z,2025-04-01T00:00:00Z,0,0,0,0
 6000017393,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,How to Upload Videos to YouTube and then Post to Schoology,"Schoology, YouTube, Upload"," Keywords: Schoology, Youtube, Upload 
  Aliases: 
    
@@ -783,7 +783,7 @@ Copy the embed code.
    
   Instructional tip!   
  By inserting the video directly in a Discussion, Assignment, or Page, rather than as a link only, you can set the expectations for directions for viewing the video, ask for comments to confirm viewing, as well as keep students in your Schoology course and focused on learning. 
- ",2019-02-15T18:19:59Z,2024-03-18T09:11:29Z,2024-03-13T17:23:17Z,2025-04-01T00:00:00Z,1,0,0,0
+ ",2019-02-15 18:19:59,2024-03-18T09:11:29Z,2024-03-13T17:23:17Z,2025-04-01T00:00:00Z,1,0,0,0
 6000006042,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,How to Use the Audio/Video Recording Tool within Schoology,"Schoology, Recording, Audio, Video"," Keywords: Schoology, Recording, Audio Video 
  Aliases: 
    
@@ -851,7 +851,7 @@ Note:
  If you attempt to use the HTML5 recorder on an unsupported browser, the following message will be displayed: 
    
  Can I use the HTML5 recorder if I do not have an internet connection? 
- The HTML5 recorder allows you to continue to record audio or video, even if there is no existing internet connection. You can download the recording once it’s complete and you can upload it at a later time. ",2017-08-10T22:01:03Z,2024-03-18T09:11:26Z,2024-03-13T17:23:07Z,2025-04-01T00:00:00Z,0,1,0,0
+ The HTML5 recorder allows you to continue to record audio or video, even if there is no existing internet connection. You can download the recording once it’s complete and you can upload it at a later time. ",2017-08-10 22:01:03,2024-03-18T09:11:26Z,2024-03-13T17:23:07Z,2025-04-01T00:00:00Z,0,1,0,0
 6000025250,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Import Content to a Schoology Course from Resources,"collections, , resources, import, add, insert"," Keywords: schoology courses, import from resources, import, insert, add  
  Aliases: schoology collections, personal collections, files, materials 
    
@@ -914,7 +914,7 @@ Click Add to complete. <span class=""fr-mk"" style=""display: none;""&amp
  Select the course(s) to which you'd like to copy the material. 
  Click Copy to complete. 
  
-  <span class=""fr-mk"" style=""display: none;""> </span>  ",2020-11-03T17:48:35Z,2024-03-18T09:11:34Z,2024-03-13T17:21:10Z,2025-04-01T00:00:00Z,2,0,0,0
+  <span class=""fr-mk"" style=""display: none;""> </span>  ",2020-11-03 17:48:35,2024-03-18T09:11:34Z,2024-03-13T17:21:10Z,2025-04-01T00:00:00Z,2,0,0,0
 6000026012,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Individually Assign Folders in Schoology Courses,"Individually assign, folders, schoology "," Keywords:  Schoology folders, assign folders, individually assign folders 
  Aliases: Folders 
    
@@ -1030,7 +1030,7 @@ Important Notes: 
  
  No,  the Individually Assign settings of a folder cannot be edited from the Schoology iOS or Android apps. These settings must be adjusted from a browser. 
  Students can access individually assigned content from the mobile apps. 
- ",2021-01-27T20:55:14Z,2024-03-18T09:11:35Z,2024-03-13T17:20:49Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2021-01-27 20:55:14,2024-03-18T09:11:35Z,2024-03-13T17:20:49Z,2025-04-01T00:00:00Z,0,0,0,0
 6000026011,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Individually Assign Material in Schoology Courses,"schoology materials, individually assign, individually assign assignment"," Keywords:  Schoology materials, assign materials, individually assign materials 
  Aliases: assignments, pages, quizzes, assessments,  
    
@@ -1101,7 +1101,7 @@ Notes:  Note:  Individually Assigning impacts PowerTeacher Pro displays. See th
  
  See Creating Grading Groups in Schoology for more information. 
  See Individually Assign Folders in Schoology Courses for more information. 
-   ",2021-01-27T20:48:41Z,2024-03-18T09:11:35Z,2024-03-13T17:20:59Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-01-27 20:48:41,2024-03-18T09:11:35Z,2024-03-13T17:20:59Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024803,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,"Insert Content in Schoology Materials (Assignments, Pages, Discussions, Assessments)","Schoology, Materials, Assignments, Pages, Content"," Keywords: Schoology, Materials, pages, content, Assignments 
  Aliases: 
    
@@ -1210,7 +1210,7 @@ Note: To learn more about uploading images/media to assessment questions, click
   If your inserted content does not display properly, make sure that your Internet browser is not blocking mixed content.  
  Guided video that details adding content into a Schoology Discussion Post:   
    
-  ",2020-09-21T22:10:54Z,2024-03-13T18:07:52Z,2024-03-13T18:06:03Z,2025-04-01T00:00:00Z,5,1,0,0
+  ",2020-09-21 22:10:54,2024-03-13T18:07:52Z,2024-03-13T18:06:03Z,2025-04-01T00:00:00Z,5,1,0,0
 6000031456,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Leverage Schoology for a Substitute,110," Keywords: substitute plans, schoology sub plan 
  Aliases: substitute sub folder 
    
@@ -1222,7 +1222,7 @@ Note: To learn more about uploading images/media to assessment questions, click
    
    
  See this article for more ideas: 
- Preparing Sub Plans in Schoology ",2022-08-03T23:22:01Z,2024-03-18T09:11:39Z,2024-03-13T17:23:36Z,2025-04-01T00:00:00Z,0,0,0,0
+ Preparing Sub Plans in Schoology ",2022-08-03 23:22:01,2024-03-18T09:11:39Z,2024-03-13T17:23:36Z,2025-04-01T00:00:00Z,0,0,0,0
 6000022142,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,"Make Completion Rules, Individually Assign Items and Lock Items in Schoology help video (updated March 2020)","Completion, Rules, Assign, Schoology"," Keywords: Completion Rules, Assign, Schoology 
  Aliases: 
    
@@ -1274,7 +1274,7 @@ Use Completion Rules to Sequentially Release Content:
  Disabling Submissions: 
   If you wish to allow students to view an assignment but not submit work, use the Submissions Enabled toggle to turn off the submission feature. This can be particularly helpful after grading periods have ended.  
  
- ",2020-03-10T03:31:08Z,2024-03-18T09:11:30Z,2024-03-13T17:20:28Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2020-03-10 03:31:08,2024-03-18T09:11:30Z,2024-03-13T17:20:28Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025165,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Messaging Tool within Schoology,"send messages, messages from header, messages to course, messages to group, respond to schoology messages from email"," 
  Keywords: Send messages, messages from header, messages to course, messages to group, respond to schoology messages from email 
  Aliases: Schoology 
@@ -1329,7 +1329,7 @@ Note: Responding to a message from an email notification only sends a response
  User Profiles. 
  
  
-   ",2020-10-26T21:52:24Z,2024-03-18T09:11:33Z,2024-03-13T17:33:36Z,2025-04-01T00:00:00Z,1,1,0,0
+   ",2020-10-26 21:52:24,2024-03-18T09:11:33Z,2024-03-13T17:33:36Z,2025-04-01T00:00:00Z,1,1,0,0
 6000022545,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Navigate and Use Linked Sections,"courses, Schoology, sections, navigate linked sections, announcecments, posting updates, bulk edits"," Keywords: navigate linked sections, courses, Schoology, sections, announcements, posting updates, bulk edits 
  Aliases: Schoology 
  How to Use Linked Sections  
@@ -1414,7 +1414,7 @@ Note: Responding to a message from an email notification only sends a response
  Select Student Attempts along the top. 
  Use the section toggle at the top to switch among submissions for the different sections. 
  
-  ",2020-03-24T22:40:30Z,2024-03-18T09:11:30Z,2024-03-13T17:30:47Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2020-03-24 22:40:30,2024-03-18T09:11:30Z,2024-03-13T17:30:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000023198,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Post Updates to Courses in Schoology,"Schoology, Update, Post, Announcement, Poll"," Keywords: Schoology, Update, Post, Announcements, Poll 
  Aliases: 
    
@@ -1530,7 +1530,7 @@ Note: If you or your students are unable to see updates in your course, reach ou
  
 Note: You can also create course updates from the Home page by clicking on the Update link at the top of the page, and following the steps above. 
  
-   ",2020-04-29T19:22:01Z,2024-03-18T09:11:31Z,2024-03-13T17:22:30Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-04-29 19:22:01,2024-03-18T09:11:31Z,2024-03-13T17:22:30Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025285,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Removing Self From a Schoology Course,"remove, leave course"," Keywords:  Schoology members, unenroll, remove member, leave a course 
  Aliases: delete course 
    
@@ -1546,7 +1546,7 @@ Note: You can also create course updates from the Home page by clicking on the U
    
  *Note that current courses created through PowerSchool of which you are the main instructor, will continue to show in your course view. Please reorder your courses in My Courses or Course Dashboard for a better arrangement if you don’t want to see a particular course in a dropdown view.   
    
- <span class=""fr-mk"" style=""display: none;""> </span> ",2020-11-06T20:57:41Z,2024-03-18T09:11:34Z,2024-03-13T17:35:06Z,2025-04-01T00:00:00Z,7,0,0,0
+ <span class=""fr-mk"" style=""display: none;""> </span> ",2020-11-06 20:57:41,2024-03-18T09:11:34Z,2024-03-13T17:35:06Z,2025-04-01T00:00:00Z,7,0,0,0
 6000025166,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Responding to a Message in Schoology from Outlook Email,"schoology message, schoology email, notificiations, "," Keywords: schoology messages, email, notifications,  
  Aliases: schoology email, email from schoology 
    
@@ -1570,7 +1570,7 @@ Note: If you receive notifications for Schoology Messages you've received, you
  Rating on one of your Public Resources: Turn on this option to receive a notification whenever anyone rates one of your Public Resources. 
  Receive a network request: Turn on this option to receive a notification whenever anyone sends you a request to connect and join your network. 
    
-   ",2020-10-26T21:58:48Z,2024-03-18T09:11:33Z,2024-03-13T17:33:50Z,2025-04-01T00:00:00Z,2,0,0,0
+   ",2020-10-26 21:58:48,2024-03-18T09:11:33Z,2024-03-13T17:33:50Z,2025-04-01T00:00:00Z,2,0,0,0
 6000024589,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Save/Copy Materials to Resources in Schoology,"Schoology, Materials, Resources"," Keywords: Schoology, Materials, Resources 
  Aliases: 
    
@@ -1601,7 +1601,7 @@ Best Practice: Before you get started saving your course materials to Resources,
    
    
  See How to Create a Collection of Material Types in Schoology Resources and Share with Team Members for more information. 
-  ",2020-09-01T02:58:34Z,2024-03-18T09:11:32Z,2024-03-13T17:22:55Z,2025-04-01T00:00:00Z,2,1,0,0
+  ",2020-09-01 02:58:34,2024-03-18T09:11:32Z,2024-03-13T17:22:55Z,2025-04-01T00:00:00Z,2,1,0,0
 6000040888,6001813135,Technology,"Add & Manage Content, Materials, and Updates",1,2,Schology - Save your Course Materials to Resources,"Schoology, Save Materials"," Save your Course Materials to Resources 
  As a course comes to an end, you can save the materials you’ve created to your Resources. This enables you to copy your materials to future courses or share them with other educators. 
  Does this save a “live” version of my course or a copy? 
@@ -1637,7 +1637,7 @@ Best Practice: Before you get started saving your course materials to Resources,
  
  Course materials are saved as “templates” to Resources. Other course-specific items, such as members, student submissions, course profile picture, and calendar events are not saved to resources.  
  If you applied Student Completion Rules to a folder, the rules are retained when the folder is copied to Resources. This also means that when you copy that folder into a new course section, the original rules and sequencing are still in place.  
- ",2024-08-28T21:22:18Z,2024-09-03T18:40:28Z,2024-09-03T18:40:28Z,2025-05-01T00:00:00Z,0,0,0,0
+ ",2024-08-28 21:22:18,2024-09-03T18:40:28Z,2024-09-03T18:40:28Z,2025-05-01T00:00:00Z,0,0,0,0
 6000006028,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Schoology - How a Chemistry Teacher Utilizes Schoology,"Schoology, Curriculum, Integrate"," Keywords: Schoology, Curriculum, Integrate, Course, Setup, Functionality, Courses,  
  Aliases: Schoology Course, Schoology Setup, How-To  
    
@@ -1654,7 +1654,7 @@ Best Practice: Before you get started saving your course materials to Resources,
  For quizzes, Stitt utilizes Schoology’s question bank to create randomized quizzes. This system allows him to pull a set number of random questions from a larger pool, ensuring each quiz is unique and tailored. He also demonstrates how to set up a practice quiz before the actual graded quiz, giving students a sense of the types of questions they might encounter. 
  Regarding the graded quizzes, he details how to set time limits, due dates, and browser lockdown settings to prevent cheating. The quizzes can be customized to allow multiple attempts, with various options for grading these attempts. 
  Lastly, Stitt talks about the assignment submission and grading process in Schoology. He shows how students submit assignments, how these submissions are logged (including late submissions), and how teachers can grade and leave comments on these assignments directly within Schoology. He notes that resubmitted assignments are clearly indicated, making it easier for teachers to keep track. 
- The video concludes with Stitt expressing hope that the tutorial will be helpful and offering his assistance for any further questions. His detailed explanation showcases the versatility of Schoology in managing classroom activities, assignments, and assessments. ",2017-08-10T22:00:42Z,2024-04-10T18:06:25Z,2024-03-14T20:55:25Z,2025-04-01T00:00:00Z,0,0,0,0
+ The video concludes with Stitt expressing hope that the tutorial will be helpful and offering his assistance for any further questions. His detailed explanation showcases the versatility of Schoology in managing classroom activities, assignments, and assessments. ",2017-08-10 22:00:42,2024-04-10T18:06:25Z,2024-03-14T20:55:25Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025224,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Schoology Workload Planning Tool,"Workload, student workload, workload planning"," 
  Keywords: Workload, student workload, workload planning 
  Aliases: Schoology 
@@ -1673,7 +1673,7 @@ Best Practice: Before you get started saving your course materials to Resources,
    
  
    
-     ",2020-10-30T15:15:44Z,2024-03-18T09:11:34Z,2024-03-13T17:34:24Z,2025-04-01T00:00:00Z,0,0,0,0
+     ",2020-10-30 15:15:44,2024-03-18T09:11:34Z,2024-03-13T17:34:24Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006045,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Student Completion Rules,"Student, Schoology, Completion, Rules"," Keywords: Student, Schoology, Completion, Rules 
  Aliases: 
    
@@ -1780,7 +1780,7 @@ Note: See this article for instructions for saving your course to Resources.
   
    
   Completion Rule Choices by Material Type (1).pdf 
- ",2017-08-10T22:01:07Z,2024-03-18T09:11:26Z,2024-03-13T17:20:16Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2017-08-10 22:01:07,2024-03-18T09:11:26Z,2024-03-13T17:20:16Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024596,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Using Media Albums in Schoology,"Media, Album, Schoology"," Keywords: Schoology, Media, Albums 
  Aliases: 
    
@@ -1839,7 +1839,7 @@ Copy the media album to another course you administer
  A few videos on how to use Media Albums in Schoology. 
   
    
-   ",2020-09-01T17:02:54Z,2024-03-18T09:11:32Z,2024-03-13T17:21:33Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-09-01 17:02:54,2024-03-18T09:11:32Z,2024-03-13T17:21:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000020572,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Using Merging Addon to Create Schoology Parent Access Code Letters ,"Schoology, Parent, Codes, Access"," Keywords: Schoology, Parent Access Codes 
  Aliases: 
    
@@ -1869,7 +1869,7 @@ Finalizing and Printing: After running the job, a new document named ‘Practice
    
    
      
-   ",2019-10-04T18:55:34Z,2024-03-18T09:11:30Z,2024-03-14T21:20:44Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2019-10-04 18:55:34,2024-03-18T09:11:30Z,2024-03-14T21:20:44Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024595,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Ways to use a Page in Schoology,"Schoology, Pages, Course, Materials"," Keywords: Schoology, Pages, Course Materials 
  Aliases: 
    
@@ -1915,7 +1915,7 @@ Note: You can also create Pages within course folders, or add them to folders af
   
  To display the content in directly within the folder, click the ABC icon in Advanced options while creating or editing the page. When you disable the feature, the cluetip reads Display on new page. When you enable the feature to show content directly within the folder, the cluetip reads Display inline within folder. 
    
-  ",2020-09-01T16:44:40Z,2024-03-18T09:11:32Z,2024-03-13T17:21:21Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2020-09-01 16:44:40,2024-03-18T09:11:32Z,2024-03-13T17:21:21Z,2025-04-01T00:00:00Z,0,0,0,0
 6000031925,6000736645,Technology,Adobe,1,2,Adobe 'License / Subscription Expired' Notice,"Adobe, Acrobat, Creative, Cloud"," Keywords: Adobe, Creative Cloud, Acrobat  
  Aliases: 
    
@@ -1947,7 +1947,7 @@ Note: You can also create Pages within course folders, or add them to folders af
    
    
  After you've signed out of the Creative Cloud app, and signed back in per the above steps, you should now be able to open and use the standard Adobe programs. 
-   ",2022-09-21T23:50:13Z,2024-08-08T17:06:48Z,2024-08-08T17:06:48Z,2025-04-01T00:00:00Z,7,0,0,0
+   ",2022-09-21 23:50:13,2024-08-08T17:06:48Z,2024-08-08T17:06:48Z,2025-04-01T00:00:00Z,7,0,0,0
 6000041768,6000837079,Technology,Adobe,1,2,Adobe (Acrobat/Reader/Etc) - Printing To Copiers Requiring Copy Codes,"Adobe, Acrobat, Reader, printing, Copy Code"," When printing from an Adobe application (Reader, Acrobat Pro, Photoshop, etc) - to a copier that requires copy codes in order to print (Sharp's, some Konica's) - the Adobe application doesn't send the required copy code, and therefore the print job doesn't succeed. 
    
  There is a workaround: 
@@ -1963,7 +1963,7 @@ Note: You can also create Pages within course folders, or add them to folders af
    
  4. After clicking 'Print' you will be redirected back to the Adobe print preview menu. Now, when you click 'Print' your job will come out because the copy code is being sent.  
  Note: All of these steps are required each time you'd like to print from an Adobe application, to a copier requiring copy codes. 
-  ",2024-11-26T22:25:28Z,2024-11-26T22:25:29Z,2024-11-26T22:25:29Z,,0,0,0,0
+  ",2024-11-26 22:25:28,2024-11-26T22:25:29Z,2024-11-26T22:25:29Z,,0,0,0,0
 6000038803,6000837079,Technology,Adobe,1,2,How to Image Search for Fonts (fonts.adobe.com),"Adobe, Fonts"," Keywords: Font, Search, Adobe 
  Aliases:  
    
@@ -1986,7 +1986,7 @@ Note: You can also create Pages within course folders, or add them to folders af
  More in-depth instructions for adding fonts are linked at the beginning of this article. 
   
    
-   ",2023-11-27T22:09:57Z,2024-08-13T01:08:14Z,2024-08-13T01:08:14Z,,0,0,0,0
+   ",2023-11-27 22:09:57,2024-08-13T01:08:14Z,2024-08-13T01:08:14Z,,0,0,0,0
 6000022780,6000837079,Technology,Adobe,1,2,Installing + Using Adobe Creative Cloud + Adobe Apps,"Adobe, Acrobat, Creative, Cloud"," Keywords: Adobe, Acrobat, Creative Cloud 
             Aliases: Adobe, Acrobat, Creative Cloud 
    
@@ -2024,7 +2024,7 @@ macOS: Open Self Service and search for the word 'creative' and install. Or, sim
  Now that you're authenticated in the Adobe Creative Cloud app, simply choose Desired apps to Install:
  
  If you see 'Buy' 'Trial' or 'Purchase' instead of 'Install' - it likely means you are not Adobe licensed. Please submit a ticket through the portal or by emailing servicecentral@psd401.net. 
- ",2020-04-06T15:42:32Z,2024-08-07T20:55:39Z,2024-08-07T20:55:39Z,,9,6,1,0
+ ",2020-04-06 15:42:32,2024-08-07T20:55:39Z,2024-08-07T20:55:39Z,,9,6,1,0
 6000032862,6000837079,Technology,Adobe,1,2,"Using GMetrix (Photoshop, Illustrator, etc.)","GMetrix, Photoshop, Certification, Rosetta"," Keywords: Photoshop, Illustrator, Adobe, Rosetta Aliases: GMetrixSMSe, certification, testing 
    
  Note: We stay on the latest version of the Adobe Suite products as a district to ensure the latest features and improvements are available. 
@@ -2064,7 +2064,7 @@ macOS: Open Self Service and search for the word 'creative' and install. Or, sim
  Window > Extensions > Click 'GMetrix ILL LITA' and the GMetrix Plug-in Window will open and you can start your test. 
    
    
-   ",2023-01-11T02:21:44Z,2024-09-24T22:43:45Z,2024-09-24T22:43:45Z,,0,1,0,0
+   ",2023-01-11 02:21:44,2024-09-24T22:43:45Z,2024-09-24T22:43:45Z,,0,1,0,0
 6000039191,6000837079,Technology,Airtame,1,2,Airtame - New Appearance Settings + Background,Airtame," All Airtame's should now be switched over to the 'New Appearance' which will be force-enabled on 2/29/24. 
   If you encounter an Airtame that has not been switched over, please toggle the below button: 
   
@@ -2101,7 +2101,7 @@ Chromebook: Airtame App
    
    
  Lastly, for the Background, please upload the attached image. If completed successfully, your preview should look like this: 
-   ",2024-01-30T00:34:14Z,2024-06-12T20:05:58Z,2024-06-12T20:05:58Z,,0,0,0,0
+   ",2024-01-30 00:34:14,2024-06-12T20:05:58Z,2024-06-12T20:05:58Z,,0,0,0,0
 6000025180,6000837079,Technology,Airtames,1,2,How to Connect to Airtame on MacOS,"Airtame, Projector, Mac, Project"," Keywords: Airtame, Projector, Mac, Project, Cast 
  Aliases: Screenshare, mirroring, airtame app, screensharing 
  Connecting your MacOS device to Airtame for presentations or lessons is straightforward. This guide will walk you through the process, ensuring you can start sharing your screen with ease. Remember, each step below is illustrated with a unique image to help guide you. 
@@ -2144,7 +2144,7 @@ Chromebook: Airtame App
  Should you encounter any issues or have questions about connecting to Airtame, our Tech Services team is here to help. Reach out for support, and we'll ensure you're connected and ready to present in no time. 
  
  Feedback Helps: If you have suggestions on how we can improve the Airtame experience, don't hesitate to share your thoughts with our Tech Services team. 
-    ",2020-10-27T20:03:03Z,2024-08-13T01:04:14Z,2024-08-13T01:04:14Z,,0,14,0,0
+    ",2020-10-27 20:03:03,2024-08-13T01:04:14Z,2024-08-13T01:04:14Z,,0,14,0,0
 6000027880,6000130415,Technology,Amplification Systems (Lightspeed),1,2,LightSpeed Amplification Systems - Support Material,"Speaker, Amplification, Light Speed, LightSpeed, Voice, Training"," Keywords: LightSpeed, Light Speed, Amp, Amplification, Speaker, Training 
  Aliases: LightSpeed, Light Speed, Amp, Amplification, Speaker, Voice 
    
@@ -2174,7 +2174,7 @@ Redcat Video Tutorial (just a few of our PSD classrooms that have amplification
  The video introduces Lightspeed Technologies' microphone, designed to enhance the teaching and learning experience in classrooms. David Solomon from Lightspeed Technologies explains that the microphone ensures every child hears every word spoken by the teacher clearly. This is crucial because effective listening significantly impacts learning, especially for young children whose auditory faculties aren't fully developed until about the age of 15. 
  The video highlights that approximately one-third of students between kindergarten and third grade experience some form of mild hearing loss, which can impact their academic performance. The microphone helps address this issue, especially in noisy classroom environments where soft consonants and speech nuances might be lost. This technology is not just beneficial for students with hearing difficulties but also aids young learners and English language learners by improving language acquisition through clearer speech. 
  Teachers using the Lightspeed microphone report less need for redirection, increased classroom productivity, and fewer special education referrals. Moreover, using the microphone can prevent vocal strain in teachers, a common issue affecting 18% of teachers in the U.S., leading to fatigue, illness, and sometimes long-term vocal cord damage. 
- Lightspeed's microphone is praised for its voice clarity, sound distribution throughout the room, and lightweight design. David Solomon emphasizes Lightspeed's commitment to supporting classrooms daily and encourages reaching out for immediate assistance with any system issues. ",2021-08-16T19:34:18Z,2024-08-13T01:36:45Z,2024-08-13T01:36:45Z,2025-04-01T00:00:00Z,0,2,0,0
+ Lightspeed's microphone is praised for its voice clarity, sound distribution throughout the room, and lightweight design. David Solomon emphasizes Lightspeed's commitment to supporting classrooms daily and encourages reaching out for immediate assistance with any system issues. ",2021-08-16 19:34:18,2024-08-13T01:36:45Z,2024-08-13T01:36:45Z,2025-04-01T00:00:00Z,0,2,0,0
 6000041132,6001576430,Technology,Apple Devices,1,2,Backing Up Your Files with Google Drive (MacOS),110," Keywords: Google Drive, Backup, Files 
    
  If you are already logged into Google Drive for desktop or the first part of this guide looks different for you, then scroll down to the second section. There is an alternate version of this guide for you. 
@@ -2235,7 +2235,7 @@ Redcat Video Tutorial (just a few of our PSD classrooms that have amplification
    
   
    
-   ",2024-10-02T21:13:39Z,2024-11-14T17:51:42Z,2024-11-14T17:51:42Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2024-10-02 21:13:39,2024-11-14T17:51:42Z,2024-11-14T17:51:42Z,2025-04-01T00:00:00Z,1,0,0,0
 6000030910,6000837079,Technology,Apple Devices,1,2,Disabling FileVault on MacOS,filevault," 1. Ensure user is logged-in and if laptop, power adapter is plugged in. 
  2. Open terminal. (Finder > Utilities > Terminal) 
  3. In terminal, type su Administrator 
@@ -2254,7 +2254,7 @@ Redcat Video Tutorial (just a few of our PSD classrooms that have amplification
    
  Note: The next time they logon to the computer, they will have to enter their username + password instead of just the password. You may want to let them know this. 
    
- Their computer can now be updated to the latest Mac Operating System. I would suggest you open Self Service and show them the 'Update MacOS' policy and tell them to run it at the end of their day. ",2022-06-07T23:20:41Z,2024-03-13T17:26:56Z,2024-03-13T17:26:56Z,2025-04-01T00:00:00Z,0,0,0,0
+ Their computer can now be updated to the latest Mac Operating System. I would suggest you open Self Service and show them the 'Update MacOS' policy and tell them to run it at the end of their day. ",2022-06-07 23:20:41,2024-03-13T17:26:56Z,2024-03-13T17:26:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034157,6001668715,Technology,Apple Devices,1,2,Factory Reset iPhone,110," Keywords: End of Year, Device, Return, Leaving, Inventory, factory data reset, reset, erase content, erase, iphone, apple  
  Aliases: Leaving the district. Retiring. End of contract. Device return, factory data reset, reset, erase content, erase, iphone, apple  
    
@@ -2298,7 +2298,7 @@ Redcat Video Tutorial (just a few of our PSD classrooms that have amplification
   
    
  After completing the steps above, your iPhone is ready to be turned in. Please gather all chargers and accessories you received with it, and follow the instructions found in the Device Return Overview page 
-   ",2023-06-16T17:34:19Z,2024-03-14T17:23:54Z,2024-03-14T17:23:54Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-06-16 17:34:19,2024-03-14T17:23:54Z,2024-03-14T17:23:54Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006114,6000736645,Technology,Apple Devices,1,2,JAMF - Adding apps for iPads,"itunes, apps, jamf, install, ipad, ipad apps"," Keywords: iTunes, Apps, Jamf, iPad, iPad Apps, install, push 
  Aliases: iTunes, Apps, Jamf, iPad, iPad Apps, install, push 
    
@@ -2381,7 +2381,7 @@ Redcat Video Tutorial (just a few of our PSD classrooms that have amplification
    
    
    
-   ",2017-08-10T22:03:36Z,2024-06-06T22:47:04Z,2024-03-14T18:06:48Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:03:36,2024-06-06T22:47:04Z,2024-03-14T18:06:48Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038625,6000837079,Technology,Apple Devices,1,2,Jamf - Fixing 'MDM Capability: No',110," keywords: jamf, macOS, mdm  
  aliases: jamf, macOS, mdm 
    
@@ -2429,7 +2429,7 @@ Redcat Video Tutorial (just a few of our PSD classrooms that have amplification
    
  On the same computer, going to History > Management History >. Completed Commands - we can see it's now successfully completing/receiving management commands. 
    
- The 'MDM Capability: No' issue now appears fixed on this computer using a combination of renewing profiles from terminal, and then re-enrolling from terminal. ",2023-10-30T20:58:24Z,2024-06-06T22:47:04Z,2024-03-14T19:07:37Z,2025-04-01T00:00:00Z,0,0,0,0
+ The 'MDM Capability: No' issue now appears fixed on this computer using a combination of renewing profiles from terminal, and then re-enrolling from terminal. ",2023-10-30 20:58:24,2024-06-06T22:47:04Z,2024-03-14T19:07:37Z,2025-04-01T00:00:00Z,0,0,0,0
 6000035017,6000837079,Technology,Apple Devices,1,2,Jamf - Fixing Broken Enrollments,"jamf, API, renrollment"," You may encounter computers that are connected to the internet, but are not checking into Jamf. 
    
  These computers may seem to be functioning fine otherwise, or they may have issues such as:  
@@ -2508,7 +2508,7 @@ Redcat Video Tutorial (just a few of our PSD classrooms that have amplification
  If you enter your creds, look up the computer in Jamf and flip it back to the end-user, it will change the user to you if you logged in 
  It should have now refreshed the MDM Profile and some other stuff and fixed the broken enrollment 
  
- The computer should now be receiving management commands again. ",2023-08-31T22:41:20Z,2024-10-29T21:18:37Z,2024-10-29T21:18:37Z,2025-04-01T00:00:00Z,0,0,0,0
+ The computer should now be receiving management commands again. ",2023-08-31 22:41:20,2024-10-29T21:18:37Z,2024-10-29T21:18:37Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039077,6000837079,Technology,Apple Devices,1,2,Jamf - Loading Apple Store Apps (macOS/iOS/iPadOS),"Jamf, Apple, macOS"," 
  Login to Apple School Manager with an account that has appropriate permissions. 
  Navigate to 'Apps and Books'.  
@@ -2539,7 +2539,7 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
  11. Lastly, scope as you want. If it's a push policy be careful to only scope to devices you actually want it to install on. Self Service can usually be left as 'All' or 'All Staff' or 'All Students'. 
    
    
-   ",2024-01-11T23:49:21Z,2024-03-14T17:38:18Z,2024-03-14T17:38:18Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-01-11 23:49:21,2024-03-14T17:38:18Z,2024-03-14T17:38:18Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038923,6000837079,Technology,Apple Devices,1,2,Locking / Unlocking iPadOS/iOS Devices in Jamf,110," Note: If you don't see a 'Lost Mode' button on the device you're trying to enable it on in Jamf, it means the device is very old and running an old version of iOS and it isn't supported. This should be fairly rare, but I know we have some that are this old out there being used still. 
    
  1. Login to Jamf 
@@ -2560,7 +2560,7 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
    
  You can ensure it the command was successfully pushed if you: 
  A) No longer see it as a pending Management Command 
- B) Click on the 'History' tab > Management History > Completed Commands > You should see 'Enable Lost Mode' as a completed command. ",2023-12-15T02:19:54Z,2024-03-14T17:37:55Z,2024-03-14T17:37:55Z,2025-04-01T00:00:00Z,0,0,0,0
+ B) Click on the 'History' tab > Management History > Completed Commands > You should see 'Enable Lost Mode' as a completed command. ",2023-12-15 02:19:54,2024-03-14T17:37:55Z,2024-03-14T17:37:55Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038922,6000837079,Technology,Apple Devices,1,2,Locking / Unlocking macOS Devices in Jamf,"Locking, macOS, Lost, Stolen, jamf"," 1. Login to Jamf 
  2. Computers > Search Inventory > Pull up computer by entering Serial Number or preferred method 
  3. Click on the 'Management' tab 
@@ -2591,13 +2591,13 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
  Note: The Smart Group mentioned above is also excluded from our renaming policies. 
  Note: The Lost/ Stolen PreStage will cause computers that get wiped + re-enrolled to display a message saying it's Property of Peninsula School District - with information on how to return. 
    
- I typically leave a Lost / Stolen computer in Jamf for at least a few months with the 'Lock Device' command pending, and if there is still no activity after that period of time, I just delete it out of Jamf. If/when it gets wiped + re-enrolled, we will get an email notification, and can lock it then. ",2023-12-15T02:02:26Z,2024-04-19T17:51:44Z,2024-04-19T17:51:44Z,2025-04-01T00:00:00Z,0,0,0,0
+ I typically leave a Lost / Stolen computer in Jamf for at least a few months with the 'Lock Device' command pending, and if there is still no activity after that period of time, I just delete it out of Jamf. If/when it gets wiped + re-enrolled, we will get an email notification, and can lock it then. ",2023-12-15 02:02:26,2024-04-19T17:51:44Z,2024-04-19T17:51:44Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029684,6000542937,Technology,Apple Devices,1,2,Macbook Air headphones have no audio,"macOS, audio, headphones"," Open terminal 
           su Administrator 
           sudo launchctl stop com.apple.audio.coreaudiod && sudo launchctl start com.apple.audio.coreaudiod 
    
  Should take less than a second to stop and relaunch core audio. You may need to go into System Preferences -> Audio and unmute the outputs. 
-   ",2022-02-17T20:35:03Z,2024-06-06T22:47:04Z,2024-03-14T18:17:26Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-02-17 20:35:03,2024-06-06T22:47:04Z,2024-03-14T18:17:26Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034955,6000837079,Technology,Apple Devices,1,2,Managing Shared iPads,110," Shared iPads allow multiple different students to login to the same iPad. 
    
  Note: Important note about Shared iPad passcodes at the very bottom of this article. 
@@ -2647,7 +2647,7 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
  https://support.apple.com/guide/apple-business-manager/create-shared-ipad-passcodes-axm124535e27/web 
   
    
-   ",2023-08-22T00:41:28Z,2024-10-01T17:41:41Z,2024-10-01T17:41:41Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-08-22 00:41:28,2024-10-01T17:41:41Z,2024-10-01T17:41:41Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040025,6000837079,Technology,Apple Devices,1,2,Manually Escrowing Bootstrap Token / Granting Secure Token,110," For an explanation of the Bootstrap Token, Secure Token, and Volume Ownership please see this Solutions Article: https://psd401.freshservice.com/support/solutions/articles/6000040024 
    
  Manually Escrowing Bootstrap Token 
@@ -2696,7 +2696,7 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
    
  And it should now return 'Secure token is ENABLED for user username_goes_here' 
    
- If successful, the end user will now be able to unlock the disk once the computer has FileVault enabled.  ",2024-04-24T23:56:18Z,2024-06-06T22:47:04Z,2024-04-26T22:20:52Z,,0,0,0,0
+ If successful, the end user will now be able to unlock the disk once the computer has FileVault enabled.  ",2024-04-24 23:56:18,2024-06-06T22:47:04Z,2024-04-26T22:20:52Z,,0,0,0,0
 6000038485,6000837079,Technology,Apple Devices,1,2,Pushing / Removing / Auditing AAC iPad Apps,"iPad, AAC, Apps, Jamf"," This article covers how to Push / Remove / Audit iPad Apps. Specifically for AAC apps, but can technically be used for any iPad app. 
    
  AAC (Augmentative and alternative communication) Apps are typically purchased by Julie Rodenburg. 
@@ -2707,7 +2707,7 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
    
    
    
-   ",2023-10-24T01:19:50Z,2024-06-06T22:47:04Z,2024-03-14T17:46:37Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-10-24 01:19:50,2024-06-06T22:47:04Z,2024-03-14T17:46:37Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040024,6000837079,Technology,Apple Devices,1,2,Secure Token / Bootstrap Token / Volume Ownership,110," Bootstrap Token: This is something that should get escrowed to the MDM (Jamf Pro) on enrollment. This happens when the first users account is created. When the Bootstrap Token is escrowed, Jamf Pro can leverage the Bootstrap Token to push out MDM macOS software updates, which can take place without needing an end-users password on Apple Silicon devices. Another main benefit to the Bootstrap Token getting escrowed to Jamf is that every additional user besides the first user to get created will also get a Secure Token and Volume Ownership. 
    
  Secure Token: It can be different depending on Jamf PreStage settings and various configurations, but in general, this is granted to the first user whose account gets created / signs into a device. A Secure Token is required to unlock a macOS computer with FileVault enabled. If the Bootstrap Token is escrowed, each additional user that gets created will also receive a Secure Token. 
@@ -2721,7 +2721,7 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
  Below is an example of an Intel computer with NoMAD installed, where the Bootstrap Token did not get escrowed:  
  Multiple users have signed into this computer, yet none of them got a Secure Token. It's an Intel computer, therefore Volume Ownership shows unsupported platform. For shared building-sub laptops, we need to ensure the Bootstrap Token is escrowed, so that all users get Secure Tokens. And on Apple Silicon, all users are made Volume Owners. 
    
-  ",2024-04-24T23:34:52Z,2024-06-06T22:47:04Z,2024-04-26T01:43:51Z,,0,0,0,0
+  ",2024-04-24 23:34:52,2024-06-06T22:47:04Z,2024-04-26T01:43:51Z,,0,0,0,0
 6000040836,6000837079,Technology,Apple Devices,1,2,Setting Up Eagle Quest iPads,110," Currently, only EES is piloting the Eagle Quest program. 
    
  We have one service account to be used for Eagle Quest iPads - JAMF-EES-EAGLE 
@@ -2734,7 +2734,7 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
  - Restrictions - Media Content - Elementary 
  - Restrictions - Hidden Apps + Functionality Students 
    
- So all of those Eagle Quest iPads should get our standard restriction configuration profiles. ",2024-08-21T03:59:03Z,2024-08-21T04:07:10Z,2024-08-21T04:07:10Z,,0,0,0,0
+ So all of those Eagle Quest iPads should get our standard restriction configuration profiles. ",2024-08-21 03:59:03,2024-08-21T04:07:10Z,2024-08-21T04:07:10Z,,0,0,0,0
 6000040830,6000837079,Technology,Apple Devices,1,2,Setting Up Raptor Visitor iPads,"Raptor, Visitor, iPad"," **Feel free to add to article regarding the printer setup** 
    
  1. Sign into the iPad with the service account JAMF-RAPTOR 
@@ -2770,22 +2770,22 @@ Note: Take note of the platform (macOS, iOS) of the App you have selected to ens
  5. Click Done at the top of the Raptor app. 
    
  6. Load the paper and tesat the setup. 
-   ",2024-08-20T21:21:50Z,2024-08-23T02:51:06Z,2024-08-23T02:51:06Z,,0,0,0,0
+   ",2024-08-20 21:21:50,2024-08-23T02:51:06Z,2024-08-23T02:51:06Z,,0,0,0,0
 6000039479,6000837079,Technology,Apple Devices,1,2,Troubleshooting iPads > psd-auth,110," 
  Keywords: iPad, psd-auth, policy, internet 
  Aliases:  
- ",2024-03-02T02:27:50Z,2024-06-06T22:47:04Z,2024-03-26T21:52:46Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-03-02 02:27:50,2024-06-06T22:47:04Z,2024-03-26T21:52:46Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039480,6000837079,Technology,Apple Devices,1,2,Troubleshooting macOS > psd-auth,110," Keywords: macbook, macOS, psd-auth, internet 
  Aliases:  
-  ",2024-03-02T03:03:50Z,2024-06-06T22:47:04Z,2024-03-14T18:46:33Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2024-03-02 03:03:50,2024-06-06T22:47:04Z,2024-03-14T18:46:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040252,6000542930,Technology,Attendance,1,2,Attendance Manual,attendance," PowerSchool Attendance Manual - Attendance Manual 
    
  Truancy Steps -  
    
  Truancy Petition and Motion to Stay -  
    
-   ",2024-05-28T18:58:02Z,2024-05-28T18:59:24Z,2024-05-28T18:59:24Z,2025-05-31T00:00:00Z,0,0,0,0
-6000040233,6000542930,Technology,Attendance,1,2,Attendance Manual,110, PowerSchool Attendance Manual: Attendance Manual ,2024-05-24T20:23:25Z,2024-05-24T20:23:27Z,2024-05-24T20:23:27Z,,0,2,0,0
+   ",2024-05-28 18:58:02,2024-05-28T18:59:24Z,2024-05-28T18:59:24Z,2025-05-31T00:00:00Z,0,0,0,0
+6000040233,6000542930,Technology,Attendance,1,2,Attendance Manual,110, PowerSchool Attendance Manual: Attendance Manual ,2024-05-24 20:23:25,2024-05-24T20:23:27Z,2024-05-24T20:23:27Z,,0,2,0,0
 6000040377,6001521595,Technology,Avigilon Alta,1,2,Logging in to Alta,110," How to Log In to Avigilon Alta 
  If you are a user in our system and need to access Avigilon Alta, follow these steps to log in quickly and efficiently. We have provided a detailed guide below with screenshots to help you through the process. 
  Step 1: Accessing the PSD Portal 
@@ -2811,7 +2811,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
  
  For most browsers, Click the bookmark button or press Ctrl + D (Windows) or Cmd + D (Mac) to bookmark the page. 
  Name your bookmark something memorable, like ""Avigilon Alta Login."" 
- ",2024-06-17T19:20:28Z,2024-06-17T19:50:05Z,2024-06-17T19:50:05Z,,5,31,0,0
+ ",2024-06-17 19:20:28,2024-06-17T19:50:05Z,2024-06-17T19:50:05Z,,5,31,0,0
 6000012494,6000736645,Technology,Bell System / Informacast,1,2,Informacast setup for Paging timeout issue.  ,"Informacast, Security"," Keywords: Informacast, Security 
  Aliases: 
    
@@ -2841,7 +2841,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
    
  When it reboots it will ask you to ""enter TW install password"" (teleworker install password) 
    
- enter 5978263 ",2018-04-17T14:29:14Z,2024-08-13T01:29:20Z,2024-08-13T01:29:20Z,2025-04-01T00:00:00Z,4,1,0,0
+ enter 5978263 ",2018-04-17 14:29:14,2024-08-13T01:29:20Z,2024-08-13T01:29:20Z,2025-04-01T00:00:00Z,4,1,0,0
 6000012111,6000736645,Technology,Bell System / Informacast,1,2,Managing Bell Schedules and Ring Lists,"Informacast, Bell Schedule, Bells, Clocks"," Keywords: Informacast, Bell Schedule, Bells, Clocks  
  Aliases: 
    
@@ -2867,7 +2867,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
    
  The new Informacast suite will be receiving feature updates over the 2022-2023 school year, so please check back as new features will be added. 
    
- Please reach out if any part of this document needs to be updated/clarified. ",2018-03-28T18:32:18Z,2024-08-13T01:29:20Z,2024-08-13T01:29:20Z,2025-04-01T00:00:00Z,3,7,0,0
+ Please reach out if any part of this document needs to be updated/clarified. ",2018-03-28 18:32:18,2024-08-13T01:29:20Z,2024-08-13T01:29:20Z,2025-04-01T00:00:00Z,3,7,0,0
 6000039634,6001576430,Technology,CTE Curriculum,1,2,Initial ETC Family Setup for Auditorium Lighting Software,110," Keywords: EOS, Lighting, Drama 
    
  Summary:  
@@ -2915,7 +2915,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
    
   
    
- 11. Now to open the newest show file, navigate to the ShowArchive under shared and click the newest save. You should be good to go! ",2024-03-15T21:59:38Z,2024-03-18T09:11:44Z,2024-03-15T22:27:26Z,2025-04-01T00:00:00Z,0,0,0,0
+ 11. Now to open the newest show file, navigate to the ShowArchive under shared and click the newest save. You should be good to go! ",2024-03-15 21:59:38,2024-03-18T09:11:44Z,2024-03-15T22:27:26Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033511,6001576430,Technology,Chrome Support Articles,1,2,Adding District Approved Extensions to Chrome,"Extensions, Chrome, App, Screen Share, Helperbird"," Keywords: Extensions, Chrome 
  Aliases: App, Screen Share, Helperbird 
    
@@ -2942,7 +2942,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
   
    
  6. Find the app you would like to install, then click on the app. 
- 7. You'll be brought to the store page for the app, then just click the install button on the top right. ",2023-03-29T19:29:20Z,2024-03-18T09:11:41Z,2024-03-13T18:36:22Z,2025-04-01T00:00:00Z,0,0,0,0
+ 7. You'll be brought to the store page for the app, then just click the install button on the top right. ",2023-03-29 19:29:20,2024-03-18T09:11:41Z,2024-03-13T18:36:22Z,2025-04-01T00:00:00Z,0,0,0,0
 6000028723,6000837079,Technology,Chrome Support Articles,1,2,Deleting and Recreating Chrome Profile,"Profile, Chrome, Google, Web Browser, User"," Keywords: Profile, Chrome, Google 
  Aliases: Web Browser, User 
    
@@ -2961,7 +2961,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
   
    
  When creating the new profile, first enter your @psd401.net email and proceed. At the ClassLink screen enter your username and password, followed by your MFA code. 
-   ",2021-11-09T17:37:02Z,2024-03-18T09:11:37Z,2024-03-13T18:31:34Z,2025-04-01T00:00:00Z,2,1,0,0
+   ",2021-11-09 17:37:02,2024-03-18T09:11:37Z,2024-03-13T18:31:34Z,2025-04-01T00:00:00Z,2,1,0,0
 6000038664,6001576430,Technology,Chrome Support Articles,1,2,Enabling Pop-Ups,Pop-Up," Keywords: Pop-up 
  Aliases: popup, lockdown browser 
    
@@ -2981,7 +2981,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
    
  4. Scroll down until you find the Pop-ups setting and set it to Enable. 
    
-  ",2023-11-03T15:29:45Z,2024-03-18T09:11:43Z,2024-03-13T18:36:53Z,2025-04-01T00:00:00Z,1,0,0,0
+  ",2023-11-03 15:29:45,2024-03-18T09:11:43Z,2024-03-13T18:36:53Z,2025-04-01T00:00:00Z,1,0,0,0
 6000023094,6000580664,Technology,Chrome Support Articles,1,2,How to Manage Multiple Google Accounts,"Google, Account, Chrome, Web Browser, Logins"," Keywords: Google, Account, Chrome 
  Alias: Web Browser, Logins 
    
@@ -3061,7 +3061,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
  To make it easier to identify your window and the associated account, you can install different Chrome themes so the windows look different. 
   
  
- Clear as mud? This really is quite easy once you get it set up. There are so many steps involved and variables for different users, but I hope the video and step sets will help you better manage all of your Google accounts. ",2020-04-21T16:30:31Z,2024-03-18T09:11:31Z,2024-03-13T18:34:59Z,2025-04-01T00:00:00Z,6,1,0,0
+ Clear as mud? This really is quite easy once you get it set up. There are so many steps involved and variables for different users, but I hope the video and step sets will help you better manage all of your Google accounts. ",2020-04-21 16:30:31,2024-03-18T09:11:31Z,2024-03-13T18:34:59Z,2025-04-01T00:00:00Z,6,1,0,0
 6000005951,6000542926,Technology,Chrome Support Articles,1,2,How to Sign-in to Chrome Browser,"In, Sign, Signing, Logging, Log, Sign-In, Chrome, Browser"," 
  Keywords: Sign-In, Chrome, Browser 
  Aliases: Web Browser, Signing In, Logging in, Log in 
@@ -3090,7 +3090,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
    
    
    
- ",2017-08-10T21:58:21Z,2024-03-18T09:11:25Z,2024-03-13T18:32:44Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2017-08-10 21:58:21,2024-03-18T09:11:25Z,2024-03-13T18:32:44Z,2025-04-01T00:00:00Z,0,1,0,0
 6000008985,6000540984,Technology,Chrome Support Articles,1,2,Open a Chrome Incognito Window,"Chrome, Incognito, Window, Web Browser, Google Chrome"," Keywords: Chrome, Incognito, Windows, Web Browser, 
  Aliases: Web Browser, Google Chrome, Privacy Mode, Private Mode 
    
@@ -3114,7 +3114,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
  
  Right click on the Google Chrome icon on the Dock 
  Click ""New Incognito Window""   
- ",2017-11-06T19:34:11Z,2024-03-18T09:11:28Z,2024-03-14T18:20:34Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2017-11-06 19:34:11,2024-03-18T09:11:28Z,2024-03-14T18:20:34Z,2025-04-01T00:00:00Z,0,1,0,0
 6000032595,6000837079,Technology,Chrome Support Articles,1,2,Turn Off uBlock Origin for a Website when Page Isn't Loading Properly,"ublock, Chrome, Origin, Website, Site, Page, Google Chrome"," Keywords: uBlock, Origin, Website 
  Aliases: Site, Page 
    
@@ -3135,7 +3135,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
    
   
    
- The website should now be working properly now. If it still isn't, uBlock Origin is not the cause of the issue. You may reach out to to Help Desk for assistance, or submit a ticket (preferably with a screen shot). ",2022-12-12T22:47:33Z,2024-03-18T09:11:39Z,2024-03-13T18:33:39Z,2025-04-01T00:00:00Z,8,1,0,0
+ The website should now be working properly now. If it still isn't, uBlock Origin is not the cause of the issue. You may reach out to to Help Desk for assistance, or submit a ticket (preferably with a screen shot). ",2022-12-12 22:47:33,2024-03-18T09:11:39Z,2024-03-13T18:33:39Z,2025-04-01T00:00:00Z,8,1,0,0
 6000035875,6000837079,Technology,Chromebooks,1,2,Accessing a .zip file in Google Drive (ChromeOS),".zip, unzipping, zip, google drive, zipped"," Keywords: zip, google drive, unzipping, .zip, zipped 
    
  There is a simple solution for accessing .zip files in your Google Drive, on a Chromebook, that doesn't involve any 3rd-party Software. 
@@ -3158,7 +3158,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
   
    
  The extracted file or folder will show in your Google Drive, and is now accessible/unzipped: 
-  ",2023-09-23T00:32:08Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2023-09-23 00:32:08,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034953,6001668715,Technology,Chromebooks,1,2,Chromebook - Installing ScreenConnect on Chromebooks,110," Keywords: screenconnect, screenshare, share, screen, troubleshooting, tools, screen sharing, chromebook help, chromebook 
  Aliases: screenconnect, screenshare, share, screen, troubleshooting, tools, screen sharing, chromebook help, chromebook 
    
@@ -3195,7 +3195,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
   
    
  At this point, you should be all connected! Please demonstrate your issue to the Help Desk Technician!  
-   ",2023-08-21T22:00:35Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2023-08-21 22:00:35,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0
 6000039578,6000542935,Technology,Chromebooks,1,2,Chromebook Repair Bin Process,"Chromebook, Chromebook bin, Library bin, Tub, Pony, Repair"," Keywords: Chromebook, Library bin, Tub, Pony, Repair 
  Aliases: Chromebook bin, Chromebook tub, Chromebook Process, Chromebook Repair Process 
    
@@ -3222,7 +3222,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
  To ensure that repairs go smoothly, it's important that there is always one bin at each school to put in damaged Chromebooks. If you have 2 bins at your school at any time, this process will be broken and the repair process won't go smoothly. DCRC needs to have a bin to put in the repaired Chromebooks to be transported safely.  
    
    
-   ",2024-03-13T19:05:32Z,2024-08-08T21:38:32Z,2024-08-08T21:37:15Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2024-03-13 19:05:32,2024-08-08T21:38:32Z,2024-08-08T21:37:15Z,2025-04-01T00:00:00Z,0,2,0,0
 6000025426,6000542926,Technology,Chromebooks,1,2,Chromebook Screen Share and Projection Help Sheet,"Airtame, Promethean, Document Camera, Chromebook, screen share"," Keywords: Airtame, Promethean, Document Camera, Chromebook, Screen Share 
  Aliases: 
    
@@ -3238,7 +3238,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
   
   
    
-   ",2020-11-23T21:13:57Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2020-11-23 21:13:57,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,1,0,0
 6000005958,6000837079,Technology,Chromebooks,1,2,Chromebook Serial Number + Barcode,"Chromebook, Serial Number, Barcode, Asset ID"," Keywords: Chromebook, Serial Number, Barcode, Asset ID 
  Aliases: 
    
@@ -3247,7 +3247,7 @@ Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta log
    
  By default, every Chromebook should show the Serial Number + Barcode / Asset ID in the top-right corner of the login screen as shown below. If you don't see these numbers you can press alt+v to make them appear. 
   
-   ",2017-08-10T21:58:29Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:58:29,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033724,6000837079,Technology,Chromebooks,1,2,"Chromebook State Testing - Usage, Prep, & Troubleshooting","Chromebook, SBAC, Secure Browser"," Keywords: Chromebook, Testing, Troubleshooting 
  Aliases: State Test Prep 
    
@@ -3299,7 +3299,7 @@ Press and hold Esc ++ and tap the Power until a yellow exclamation point (!) is
  
    
  If the Chromebook is still having issues using the SecureTestBrowser after performing a reset, it should be swapped out with the Librarian and a Chromebook Repair Form should be created.  
-   ",2023-04-26T21:29:04Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,2,6,0,0
+   ",2023-04-26 21:29:04,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,2,6,0,0
 6000016486,6000130415,Technology,Chromebooks,1,2,Clear Cache and Cookies on Chrome,"Cache, Cookies, Chrome, Web Browser, Spinning, Not Loading"," 
 Keywords: Cache, Cookies, Chrome Aliases: Web Browser, Spinning, Not Loading  Summary:
  
@@ -3335,7 +3335,7 @@ Keywords: Cache, Cookies, Chrome Aliases: Web Browser, Spinning, Not Loading  Su
            
    
    
-   ",2018-11-28T22:37:26Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,244,50,2,0
+   ",2018-11-28 22:37:26,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,244,50,2,0
 6000028455,6000542926,Technology,Chromebooks,1,2,Connecting a Chromebook to a Second Monitor or Display,"Chromebook, Monitor, Display, Whiteboard, Projector, Screen"," Keywords: Chromebook, Monitor 
  Aliases: Display, Whiteboard, Projector, Screen 
    
@@ -3381,7 +3381,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
  Use these two ports to find the correct adapter (ex. DisplayPort to HDMI). 
  Plug the adapter into the monitor, then into your Chromebook. 
  
- ",2021-10-08T17:11:41Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2021-10-08 17:11:41,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040089,6000837079,Technology,Chromebooks,1,2,CrickSoft Chromebook Apps,110," CrickSoft apps are installed per user on Chromebooks. 
    
  Each app can be installed using the following links. It is recommended to install each application so that they are available offline, and so that they can easily be accessed from the Chromebooks start menu. 
@@ -3408,7 +3408,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
  6. After launching the desired app, it should be logged-into at this point and all ready for use: 
   
    
- Any questions or issues, please call x3711 or email servicecentral@psd401.net. Please reference this solutions article. ",2024-05-06T17:20:04Z,2024-05-06T17:53:51Z,2024-05-06T17:53:51Z,,0,6,0,0
+ Any questions or issues, please call x3711 or email servicecentral@psd401.net. Please reference this solutions article. ",2024-05-06 17:20:04,2024-05-06T17:53:51Z,2024-05-06T17:53:51Z,,0,6,0,0
 6000035123,6000837079,Technology,Chromebooks,1,2,DRC INSIGHT Testing on a Chromebook,"DRC, INSIGHT"," Keywords: DRC INSIGHT, Testing, Chromebook 
  Aliases: Test Chrome 
  How to access the DRC INSIGHT testing app on a Chromebook 
@@ -3433,7 +3433,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
  After the test is complete, you can exit the kiosk app by clicking the exit button, and sign back into a Chromebook user session. 
    
-   ",2023-09-14T17:10:55Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2023-09-14 17:10:55,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0
 6000026114,6000580664,Technology,Chromebooks,1,2,Downloading Images On a Chromebook,"Chromebook, Download, Image, Laptop, Save, Picture, Chrome"," Keywords: Chromebook, Download, Image 
  Aliases: Laptop, Save, Picture, Chrome 
    
@@ -3500,7 +3500,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
    
    
-   ",2021-02-09T20:12:04Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-02-09 20:12:04,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000035079,6001668715,Technology,Chromebooks,1,2,Helperbird - Troubleshooting Chromebook Accessibility Issues,110," Keywords: Helperbird, Extension, Chrome, Accessibility, Settings, Chromebook, Student Device, Large Font, colored screen 
  Aliases: Web Browser, Google, Extension,  
    
@@ -3527,7 +3527,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
  In the bottom of the first box, click ""Delete Everything""  
   
-   ",2023-09-11T21:35:01Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,4,0,0
+   ",2023-09-11 21:35:01,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,4,0,0
 6000035041,6000837079,Technology,Chromebooks,1,2,How do I update my Chromebook with Gopher Buddy?,110," Keywords: Gopher Buddy Update Chromebook 
  Aliases: ChromeOS,  
    
@@ -3560,7 +3560,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
  Note:  
    
-   ",2023-09-06T17:14:47Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,56,2,0
+   ",2023-09-06 17:14:47,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,56,2,0
 6000025177,6000542926,Technology,Chromebooks,1,2,How to Hardwire to a Projector with a Chromebook,"Chromebook, Hardwire, Projector, HDMI"," Keywords: Chromebook, Hardwire, Projector, HDMI 
  Aliases: 
    
@@ -3580,7 +3580,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
  5. After a moment of loading, the projector should now be showing what is on the screen of the chromebook! 
    
  If you can see the background of the chromebook but no windows, then you'll have to set the display to mirror. Click the link to this solutions article for instructions:  
- https://psd401.freshservice.com/a/solutions/articles/6000028455 ",2020-10-27T20:00:27Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,3,0,0
+ https://psd401.freshservice.com/a/solutions/articles/6000028455 ",2020-10-27 20:00:27,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,3,0,0
 6000035167,6001668715,Technology,Chromebooks,1,2,How to Print QuickCards for your Students,110," clever badges, quick cards, clever 
    
  This guide provides step-by-step instructions on how to print QuickCards for students.  
@@ -3634,7 +3634,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
    
    
-   ",2023-09-19T15:23:51Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,4,0,0
+   ",2023-09-19 15:23:51,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,4,0,0
 6000035169,6001668715,Technology,Chromebooks,1,2,How to Replace a Lost Quick Card,110," Keywords: Classlink, Quickcards, QR codes, Student Login, Reset, Replace 
  Aliases: Classlink Quick Card, Clever Cards 
    
@@ -3667,7 +3667,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
  9). Select ""Print"" 
   
-   ",2023-09-19T15:48:41Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2023-09-19 15:48:41,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0
 6000030963,6000736645,Technology,Chromebooks,1,2,How to Reset Chromebook serial number for new Mainboards.,"Chromebook, Serial, Number, Reset"," Keywords: Serial Number, Chromebook, Reset 
  Aliases: 
    
@@ -3709,7 +3709,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
     Replace screw and battery. 
  
     Enroll 
- ",2022-06-13T15:36:19Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2022-06-13 15:36:19,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025178,6000542926,Technology,Chromebooks,1,2,How to Screen Share via Airtame on Chromebooks,"Chromebook, Airtame, Cast, Chrome, Share"," Keywords: Chromebook, Airtame, screen share, Chromebook share, project screen 
  Aliases: Cast, Chrome, Share, projector, screen sharing 
    
@@ -3744,7 +3744,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
  6. Now the Airtame should be sharing your screen. 
    
-   ",2020-10-27T20:01:30Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,2,9,1,0
+   ",2020-10-27 20:01:30,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,2,9,1,0
 6000035168,6001668715,Technology,Chromebooks,1,2,How to use QuickCards to Login to a Chromebook!,110," Keywords: Chromebook Quickcard Login 
  Aliases: Sign in quick card 
    
@@ -3766,7 +3766,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
  3). Simply hold up the QuickCard with the QR Code facing the camera, and it will log the student in!  
   
-   ",2023-09-19T15:37:44Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2023-09-19 15:37:44,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0
 6000029264,6000837079,Technology,Chromebooks,1,2,Installing + Launching Play Store Apps (Chromebook),"Chromebook, Google Play, Minecraft, Install, Play Store, Launch, App Store, Chrome"," Keywords: Install, Play Store, Launch, Chromebook 
  Aliases: App store, Chrome, Minecraft, Google Play 
    
@@ -3783,7 +3783,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
  3. Click on the app you'd like to install, then select 'Install'. After the app has been downloaded and installed, the 'Install' button will change to say 'Open'. This is how you will launch the app. 
    
-  ",2022-01-07T23:15:09Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,3,0,0
+  ",2022-01-07 23:15:09,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,3,0,0
 6000039307,6001668715,Technology,Chromebooks,1,2,Installing Vernier Graphical Analysis and Spectral Analysis on Student Chromebook,110," keywords: Vernier, Graphical Analysis, Physics, Chemistry, Biology, Science 
  Aliases: Vernier 
    
@@ -3800,7 +3800,7 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
  2). This places the application in the applications portion of the Chromebook. To find, have the student click the start menu icon in the bottom left (looks like a circle on the Chromebook). They will then be able to scroll for or search for the Venier apps.  
    
  3). Activate the license key for Graphical Analysis by typing it into the portion circled in the screenshot below. The window displayed in the screenshot should automatically pop up when the student starts the app. Eric Wogelmuth (GHH) and Ty Newton (PHS) have the Licence keys for their schools. Spectral Analysis does not require a license key. 
-   ",2024-02-13T23:40:12Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-02-13 23:40:12,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000005950,6000542941,Technology,Chromebooks,1,2,Introduction to Chromebook and Google Chrome,"Chrome, Chromebook, Google, Web Browser, Laptop, Computer","   
  Keywords: Chrome, chromebook, google 
  Aliases: Web Browser, Laptop, Computer 
@@ -3821,11 +3821,11 @@ Change frequency of screen updates: Choose a higher refresh rate to refresh cont
    
  Here is a link to another solutions article which will help guide you through the process: https://psd401.freshservice.com/a/solutions/articles/6000005951 
    
-     ",2017-08-10T21:58:20Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,0,0,0
+     ",2017-08-10 21:58:20,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,0,0,0
 6000031104,6000542935,Technology,Chromebooks,1,2,Lock/Unlock Chromebook,"Unlock, Lock, Chromebook, Disable, Lost, Stolen, Student Laptop, Re-enable, Lock/Unlock"," Keywords: Chromebook, Lock, Unlock, Disable, Lost Chromebook, Stolen Chromebook, re-enable, Lock/Unlock 
  Aliases: Student Laptop, Chromebook 
    
- If you would like to have a Chromebook locked or unlocked, please complete this Form.   Thank you ",2022-06-27T20:51:27Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,11,0,0
+ If you would like to have a Chromebook locked or unlocked, please complete this Form.   Thank you ",2022-06-27 20:51:27,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,11,0,0
 6000005953,6000837079,Technology,Chromebooks,1,2,Logging Onto a Chromebook,"Chromebook, Login, In, Sign, Signing, Logging, Log Into"," Keywords: Login, Chromebook 
  Aliases: Logging In, Signing In, Sign In, Log Into 
    
@@ -3867,7 +3867,7 @@ Chrome Login (same for Google Apps)
  
 It is always important to turn off the Chromebook before you close the lid so that you always know that you are disconnected from any accounts you have logged into.   
  
- ",2017-08-10T21:58:24Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,14,0,0
+ ",2017-08-10 21:58:24,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,14,0,0
 6000040506,6000837079,Technology,Chromebooks,1,2,PSD ESS Interview Chromebook Proctor Instructions,110," It is imperative that the Google Drive for the generic accounts get wiped between each interview. 
    
  If this is not performed, there is the potential for applicants to see the previous work of applicants before them. 
@@ -3885,7 +3885,7 @@ It is always important to turn off the Chromebook before you close the lid so t
    
    
    
-   ",2024-07-03T00:21:28Z,2024-07-03T00:47:01Z,2024-07-03T00:47:01Z,,0,2,0,0
+   ",2024-07-03 00:21:28,2024-07-03T00:47:01Z,2024-07-03T00:47:01Z,,0,2,0,0
 6000006144,6000837079,Technology,Chromebooks,1,2,Resetting (re-imaging) A Chromebook,"Chromebook, Reset, Re-image, Resetting, Powerwash, Wipe, Clear"," Keywords: Chromebook, reset, re-image, resetting 
  Aliases: Powerwash, Wipe, Clear 
    
@@ -3928,7 +3928,7 @@ Press and hold Esc ++ and tap the Power until a yellow exclamation point (!) is
  Chromebook locked to single user's account 
   
     
- ",2017-08-10T22:04:22Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,110,42,1,0
+ ",2017-08-10 22:04:22,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,110,42,1,0
 6000022855,6000837079,Technology,Chromebooks,1,2,Resetting Permissions for a Website in Chrome (allow camera),"Website, Permissions, Chrome, Web Browser, Camera, Microphone, Location, Allow"," Keywords: Website, Permissions, Chrome 
  Aliases: Web Browser, Camera, Microphone, Location, Allow 
    
@@ -3951,12 +3951,12 @@ Press and hold Esc ++ and tap the Power until a yellow exclamation point (!) is
    
          6. It will prompt you if you really want to reset permissions for that site, click Reset permissions. 
    
-         7. Reload the site and try again. ",2020-04-09T16:34:37Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,2,1,0,0
+         7. Reload the site and try again. ",2020-04-09 16:34:37,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,2,1,0,0
 6000024759,6000580664,Technology,Chromebooks,1,2,Student Access to PSD Student Portal (my.psd401.net),"My PSD, Portal.psd, Student Portal, Student Access, Portal, Student Login, Chromebook, launchpad.classlink.com, Classlink"," Keywords: Student login, Chromebook, Student Access, Portal, launchpad.classlink.com 
  Aliases: Portal, Portal Access, Student Access, My PSD, Classlink 
    
  This video shows students how to access the student portal once they have signed in to a Chromebook. 
-   ",2020-09-16T20:23:05Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,15,0,0
+   ",2020-09-16 20:23:05,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,15,0,0
 6000025420,6000580664,Technology,Chromebooks,1,2,Troubleshooting Microphone/Sound Issues on Chromebooks,"Microphone, Sound, Chromebooks, Audio, Mic, ChromeOS, Headphones"," Keywords: Microphone, Sound, Chromebooks 
  Alias: Audio, Mic, ChromeOS, Headphones 
    
@@ -3972,7 +3972,7 @@ Press and hold Esc ++ and tap the Power until a yellow exclamation point (!) is
    
  5. If you are having further issues, please feel free to submit a ticket or call help desk! (x3711) 
    
-   ",2020-11-20T23:27:52Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,4,0,0
+   ",2020-11-20 23:27:52,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,4,0,0
 6000029366,6000736645,Technology,Chromebooks,1,2,Unable to see Full or Dark Letters in Schoology or other pages,"Letters, Dark, Schoology, Web Pages, Chrome, Google Chrome"," Keywords: Letters, Dark, Schoology, Web Pages 
  Aliases: Chrome, Google Chrome 
    
@@ -4000,7 +4000,7 @@ Press and hold Esc ++ and tap the Power until a yellow exclamation point (!) is
   
    
    
-   ",2022-01-14T18:14:44Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-01-14 18:14:44,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000017886,6001576430,Technology,Chromebooks,1,2,Updating a Chromebook,"Chromebook, Update, ChromeOS, Patch, Operating System, Out of date"," Keywords: Chromebook, Update, ChromeOS 
  Aliases: Patch, Operating System, Out of Date 
  Summary: 
@@ -4114,7 +4114,7 @@ Select Check for Updates.
  
  
  
-   ",2019-03-26T22:09:59Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,45,146,1,0
+   ",2019-03-26 22:09:59,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,45,146,1,0
 6000006095,6000736645,Technology,ClassLink / PSD Portal,1,2,Absence Management (Formerly Aesop) - SUB request system,"Absence, Management, Aesop"," Keywords: Absence Management, Aesop 
  Aliases: 
    
@@ -4134,7 +4134,7 @@ Reach out to hr@psd401.net to check and correct
    
    
    
-   ",2017-08-10T22:02:59Z,2024-08-08T16:16:35Z,2024-08-08T16:16:35Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:02:59,2024-08-08T16:16:35Z,2024-08-08T16:16:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034879,6001668715,Technology,ClassLink / PSD Portal,1,2,Accessing Portal/Email for the First Time - Staff,"portal, password, login, first time, quick start guide, staff login"," keywords: portal, first time, password, username, first time access, first password, temporary password, login, portal login, first login, staff password, new staff 
  alias: Portal Login, Quick Start Gui, default password 
    
@@ -4154,7 +4154,7 @@ Reach out to hr@psd401.net to check and correct
    
  If there are any issues logging in, please contact the Technology Help Desk at (253) 530-3711 
    
-   ",2023-08-09T14:26:02Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,1,11,0,0
+   ",2023-08-09 14:26:02,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,1,11,0,0
 6000028052,6000542926,Technology,ClassLink / PSD Portal,1,2,Changing Your Profile Picture in the Portal,"Profile, Image, Portal,  Picture"," Keywords: profile image, profile picture, portal 
  Aliases: account image, digital identity 
    
@@ -4179,7 +4179,7 @@ Reach out to hr@psd401.net to check and correct
  You should now see your profile image on the PSD Portal! 
   
    
-   ",2021-08-29T19:40:45Z,2024-08-07T21:39:35Z,2024-08-07T21:39:35Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-08-29 19:40:45,2024-08-07T21:39:35Z,2024-08-07T21:39:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000026443,6000580664,Technology,ClassLink / PSD Portal,1,2,ClassLink PSD Portal Support Documents,How to use the Portal," Keywords: ClassLink, PSD Portal 
  Aliases: My.psd401.net, Portal, Student Portal 
    
@@ -4205,7 +4205,7 @@ Playlist menu includes: 
  <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> 
    
    
-   ",2021-03-23T15:59:47Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,1,9,0,0
+   ",2021-03-23 15:59:47,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,1,9,0,0
 6000034292,6001694359,Technology,ClassLink / PSD Portal,1,2,Default Student Credentials,110," Keywords: Password, Password Change, student password, change password, new password, default password,  
  Aliases: Portal, Classlink, Domain, password, default password, new student password 
  The student username will always be the student's ID number. This is a series of 7 numbers, and will look like this: 2223334 
@@ -4214,14 +4214,14 @@ Playlist menu includes: 
    
   K-2: FALL  
    
-  3-12: the password is a combination of the student's first four letters of their last name in lowercase, and their two-digit birth month and two-digit birthday. For example, my name is John Smith, born on September, 04, and if I were a 3rd grader or above, my password would be smit0904.  ",2023-06-28T20:09:44Z,2024-08-08T16:16:35Z,2024-08-08T16:16:35Z,2025-04-01T00:00:00Z,2,10,0,0
+  3-12: the password is a combination of the student's first four letters of their last name in lowercase, and their two-digit birth month and two-digit birthday. For example, my name is John Smith, born on September, 04, and if I were a 3rd grader or above, my password would be smit0904.  ",2023-06-28 20:09:44,2024-08-08T16:16:35Z,2024-08-08T16:16:35Z,2025-04-01T00:00:00Z,2,10,0,0
 6000024636,6000580664,Technology,ClassLink / PSD Portal,1,2,Digital Tools and Apps Approval Site Overview,110," Keywords: Digital Tools, Apps, Approval,  
  Aliases: Apps approval site, approved apps, 
    
    
  You can view already approved digital resources here: https://sites.google.com/edtools.psd401.net/psdstaffintranet/learning-innovation-dli/digital-learning-resources/approved-apps-list?scrlybrkr 
    
- If you have need for a digital resource that is not currently approved by PSD, you can fill out the following form to request its approval: https://psd401.freshservice.com/a/catalog/request-items/75 ",2020-09-04T22:21:10Z,2024-08-07T21:06:59Z,2024-08-07T21:06:59Z,2025-04-01T00:00:00Z,0,9,0,0
+ If you have need for a digital resource that is not currently approved by PSD, you can fill out the following form to request its approval: https://psd401.freshservice.com/a/catalog/request-items/75 ",2020-09-04 22:21:10,2024-08-07T21:06:59Z,2024-08-07T21:06:59Z,2025-04-01T00:00:00Z,0,9,0,0
 6000023080,6000542933,Technology,ClassLink / PSD Portal,1,2,How Staff and Teachers can create a Service Central ticket,"help desk, ticket"," Keywords: New ticket, core tools, staff, teachers, portal 
  Aliases: Submit ticket, issue, incident, problem, not working, help desk, helpdesk  
    
@@ -4244,7 +4244,7 @@ Playlist menu includes: 
    
    
    
-   ",2020-04-20T19:54:02Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,0,111,2,0
+   ",2020-04-20 19:54:02,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,0,111,2,0
 6000034205,6000542933,Technology,ClassLink / PSD Portal,1,2,Portal - Unable to see all of the portal menus on a smaller screen,110,"   
  Keywords: Portal, menu, too big 
  Aliases: Portal 
@@ -4253,7 +4253,7 @@ Playlist menu includes: 
  After logging into the Portal on your device, click on the Accessibility Tools tab and select Decrease Text Size. 
    
    
-  ",2023-06-21T22:02:21Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,0,2,0,0
+  ",2023-06-21 22:02:21,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,0,2,0,0
 6000030376,6001813135,Technology,ClassLink / PSD Portal,1,2,Setting up Multi-Factor Authentication (MFA),110," Keywords: Multi-factor Authentication, mfa, PSD portal 
  Aliases: MFA, authentication 
    
@@ -4288,7 +4288,7 @@ Playlist menu includes: 
    
    
    
-   ",2022-04-30T20:24:27Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,48,42,0,0
+   ",2022-04-30 20:24:27,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,48,42,0,0
 6000006007,6000542941,Technology,ClassLink / PSD Portal,1,2,Teacher and Staff Change Student or Group of Students Password Directions,"password, student, change student password, change password for group of students, bulk add, change, home location, batch update, password reset request, password change tool"," 
  Keywords:Password Change, Change student password, change password group of students, Bulk add, Change, home location, password batch update, change your own password, password reset request, password change tool 
  Aliases: Portal, Classlink 
@@ -4340,8 +4340,8 @@ Select the Password Reset Request and enter the student number.       
    
    
    
- ",2017-08-10T22:00:05Z,2024-08-13T01:20:00Z,2024-08-13T01:20:00Z,,56,62,1,0
-6000040256,6000542930,Technology,Competency Based Credits,1,2,World Language Competency Based Credits,110, Attached is the OSPI documentation on Language Competency Credits. ,2024-05-28T19:45:06Z,2024-05-28T19:45:07Z,2024-05-28T19:45:07Z,,0,1,0,0
+ ",2017-08-10 22:00:05,2024-08-13T01:20:00Z,2024-08-13T01:20:00Z,,56,62,1,0
+6000040256,6000542930,Technology,Competency Based Credits,1,2,World Language Competency Based Credits,110, Attached is the OSPI documentation on Language Competency Credits. ,2024-05-28 19:45:06,2024-05-28T19:45:07Z,2024-05-28T19:45:07Z,,0,1,0,0
 6000031897,6000736645,Technology,Copiers/Printers,1,2,(macOS) InTouch + Receipt Printer,"InTouch, macOS"," Keywords: Mac OS, InTouch, Printing 
  Aliases: 
    
@@ -4402,7 +4402,7 @@ Select the Password Reset Request and enter the student number.       
    
  The receipt printer should then spit out a receipt. Everything should now be setup correctly and ready for operation. 
    
- If there are questions or issues, let me know. ",2022-09-20T20:56:06Z,2024-03-14T18:09:40Z,2024-03-14T18:09:40Z,2025-04-01T00:00:00Z,0,0,0,0
+ If there are questions or issues, let me know. ",2022-09-20 20:56:06,2024-03-14T18:09:40Z,2024-03-14T18:09:40Z,2025-04-01T00:00:00Z,0,0,0,0
 6000020094,6000736645,Technology,Copiers/Printers,1,2,Connecting Konica to Scan via Email,"Konica, Email, Scan"," Keywords: Konica, Scan to Email 
  Aliases: 
    
@@ -4430,7 +4430,7 @@ Select the Password Reset Request and enter the student number.       
  Server: smtp-relay.psd401.net 
  Email: serv_tsdmailer@edtools.psd401.net 
    
-   ",2019-08-30T21:58:26Z,2024-03-14T18:07:34Z,2024-03-14T18:07:34Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2019-08-30 21:58:26,2024-03-14T18:07:34Z,2024-03-14T18:07:34Z,2025-04-01T00:00:00Z,0,0,0,0
 6000027139,6000736645,Technology,Copiers/Printers,1,2,Error: invalidfont,"Error, Font, Invalidfont"," Keywords: Error, invalidfont 
  Aliases: 
    
@@ -4468,7 +4468,7 @@ STACK:
    
  Rename your new text file .ppd and replace the file in /etc/cups/ppd 
    
-   ",2021-05-21T17:56:45Z,2024-03-14T19:06:51Z,2024-03-14T19:06:51Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-05-21 17:56:45,2024-03-14T19:06:51Z,2024-03-14T19:06:51Z,2025-04-01T00:00:00Z,0,0,0,0
 6000013297,6000736645,Technology,Copiers/Printers,1,2,"Konica Minolta C554e, 654e, 808, 454e","Secure Print, Account Track"," Keywords: Secure Print, Account Track 
  Aliases: 
    
@@ -4505,7 +4505,7 @@ STACK:
  [1 day] is selected by default. 
     
    
-    ",2018-06-08T18:25:49Z,2024-03-14T18:08:57Z,2024-03-14T18:08:57Z,2025-04-01T00:00:00Z,0,0,0,0
+    ",2018-06-08 18:25:49,2024-03-14T18:08:57Z,2024-03-14T18:08:57Z,2025-04-01T00:00:00Z,0,0,0,0
 6000012366,6000736645,Technology,Copiers/Printers,1,2,Schools requiring Secure print and/or Account track,"Secure Print, Account Track"," Keywords: Secure Print, Account Track 
  Aliases: 
    
@@ -4671,7 +4671,7 @@ All 
  
 
 
-   ",2018-04-10T19:49:40Z,2024-10-23T19:50:58Z,2024-10-23T19:50:58Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2018-04-10 19:49:40,2024-10-23T19:50:58Z,2024-10-23T19:50:58Z,2025-04-01T00:00:00Z,1,0,0,0
 6000034521,6001668715,Technology,Copiers/Printers,1,2,Sharp Printer/Copier - Admin Troubleshooting Guide,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
    
@@ -4682,7 +4682,7 @@ All 
    
  Find Printer Page, Save it to Bookmarks 
    
- Delete File from Queue After File Print ",2023-07-19T18:28:43Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
+ Delete File from Queue After File Print ",2023-07-19 18:28:43,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034558,6001668715,Technology,Copiers/Printers,1,2,Sharp Printer/Copier - Delete File from Queue After File Print,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
    
@@ -4695,7 +4695,7 @@ All 
  5). Scroll down about halfway down the page and find the ""Setting of store/delete after file print"", and select delete 
  6). Scroll all the way down to the bottom of the page and click ""Submit"" 
    
-  ",2023-07-24T23:24:46Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2023-07-24 23:24:46,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034519,6001668715,Technology,Copiers/Printers,1,2,"Sharp Printer/Copier - Editing Device Name, Location and SMTP Settings",110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
    
@@ -4734,7 +4734,7 @@ All 
    
  12.  
   
-   ",2023-07-19T18:24:55Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-07-19 18:24:55,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034520,6001668715,Technology,Copiers/Printers,1,2,"Sharp Printer/Copier - Finding Printer, Saving it to Bookmarks",110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
    
@@ -4751,7 +4751,7 @@ All 
    
  5.  
   
- Made with Scribe ",2023-07-19T18:27:13Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
+ Made with Scribe ",2023-07-19 18:27:13,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034516,6001668715,Technology,Copiers/Printers,1,2,Sharp Printer/Copier - Turn on Authentication,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
    
@@ -4784,7 +4784,7 @@ All 
    
  10.  
   
- Made with Scribe ",2023-07-19T18:19:01Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
+ Made with Scribe ",2023-07-19 18:19:01,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040232,6000542930,Technology,Courses,1,2,Courses,110," PSD Course Numbers for Running Start, West Sound Tech and Fresh Start: FS, RS and WST Course Numbers 
    
  PHS Course Catalog - PHS Course Catalog 
@@ -4792,7 +4792,7 @@ All 
  GHH Course Catalog - GHH Course Catalog 
    
  Approved CiHS Offerings -  
-   ",2024-05-24T20:21:14Z,2024-05-24T20:21:16Z,2024-05-24T20:21:16Z,,0,1,0,0
+   ",2024-05-24 20:21:14,2024-05-24T20:21:16Z,2024-05-24T20:21:16Z,,0,1,0,0
 6000040258,6000542930,Technology,Courses,1,1,Navy Science,110," Navy Science Course Credit Types - Navy Science Course and Credit Types 
    
    
@@ -4811,7 +4811,7 @@ All 
  
   Navy Science 3 S1 and Navy Science 4 S1 for Semester 1   
   Navy Science 3 S2 and Navy Science 4 S2 for Semester 2  
- ",2024-05-28T19:51:15Z,2024-05-28T19:51:15Z,2024-05-28T19:51:15Z,,0,0,0,0
+ ",2024-05-28 19:51:15,2024-05-28T19:51:15Z,2024-05-28T19:51:15Z,,0,0,0,0
 6000028262,6000736645,Technology,Databases,1,2,GALE Database Access,"Database, Research, GALE"," Keywords: Database, Research, GALE 
  Aliases: 
    
@@ -4821,14 +4821,14 @@ All 
    
  Staff and students should login using their Google (edtools) account 
    
- To access through the portal, use the guidance on this document. ",2021-09-22T16:07:30Z,2024-03-18T09:11:37Z,2024-03-13T19:05:19Z,2025-04-01T00:00:00Z,0,0,0,0
+ To access through the portal, use the guidance on this document. ",2021-09-22 16:07:30,2024-03-18T09:11:37Z,2024-03-13T19:05:19Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029225,6000736645,Technology,Databases,1,2,Research Database Access,"Research, Database, JSTOR, GALE"," Keywords: Research, Database, Access, JSTOR, GALE 
  Aliases: 
    
    
  Here is the overarching guide for access to GALE and JSTOR, the district's academic databases. 
    
-  ",2022-01-05T21:48:13Z,2024-03-18T09:11:37Z,2024-03-13T19:05:52Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2022-01-05 21:48:13,2024-03-18T09:11:37Z,2024-03-13T19:05:52Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039265,6000817915,Technology,Destiny,1,2,Adding a Curriculum Resource in Destiny,110," 
  Select Resource View in the dropdown box at the top, to the left of your name. 
  From the Catalog tab, select Add Resource on the left 
@@ -4853,7 +4853,7 @@ All 
   If a note is needed to be displayed whenever an item is viewed, click the Add Note button at the bottom of the screen.  Click the checkbox to display the note, enter the note and click the Save Note button.  
   
                      
-  Click Save.  ",2024-02-08T17:41:31Z,2024-03-12T17:10:08Z,2024-03-12T17:10:08Z,2025-04-01T00:00:00Z,0,0,0,0
+  Click Save.  ",2024-02-08 17:41:31,2024-03-12T17:10:08Z,2024-03-12T17:10:08Z,2025-04-01T00:00:00Z,0,0,0,0
 6000030037,6000736645,Technology,Destiny,1,2,Bulk Adding/Changing a Home Location in Destiny,"Destiny, Bulk add, change, Home Location, batch update, update, Follett, Circulation, Library"," Keywords: Bulk add, Change, home location, Destiny, batch update, update 
  Aliases: Follett, Circulation, Library, Destiny 
    
@@ -4871,7 +4871,7 @@ All 
  Alternatively, you can upload a barcode file. The file MUST be saved as a .csv file - you can do this in excel or sheets. It should be just one column listing all the barcodes being transferred. 
    This is best used when updating large quantities of items or when you cannot physically scan barcodes (ie all books in one room are being moved to another classroom - run a report to get all barcodes of books in that room, use the barcodes from that report to copy and paste into a .csv to change location)   
    
- Don’t forget to click “Update” to complete the transaction! ",2022-03-25T17:47:51Z,2024-03-18T09:11:38Z,2024-03-12T17:28:33Z,2025-04-01T00:00:00Z,0,0,0,0
+ Don’t forget to click “Update” to complete the transaction! ",2022-03-25 17:47:51,2024-03-18T09:11:38Z,2024-03-12T17:28:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025748,6000581139,Technology,Destiny,1,2,Changing User Permissions/Access Levels in Destiny,"Changing user permissions, changing access levels in Destiny, edit permissions, permissions"," Keywords: Changing User Permissions, Changing Access Levels in Destiny, edit permissions, permissions 
  Aliases: Follett, Circulation, Library, Destiny 
    
@@ -4899,7 +4899,7 @@ All 
  Circulation/Substitute: 
  Username: gnrc_xxxlibcirc 
  Password: library-xxx 
-   ",2021-01-05T22:17:20Z,2024-03-13T21:31:24Z,2024-03-13T21:31:24Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-01-05 22:17:20,2024-03-13T21:31:24Z,2024-03-13T21:31:24Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025778,6000542935,Technology,Destiny,1,2,Checking Out/Checking In Resources and Curriculum in Destiny,"Check out, checking out, resources, curriculum, items, check in, checkout, consumable, unbarcoded, catalog"," Keywords: Check out, checking out, resources, curriculum, items, check in,  checkout, consumable, unbarcoded, checking in, catalog 
  Aliases: Follett, Circulation, Library, Destiny, Technology, Catalog 
    
@@ -4970,7 +4970,7 @@ If it is a consumable item:
    
    
    
-   ",2021-01-07T19:37:27Z,2024-03-18T09:11:35Z,2024-03-11T21:04:49Z,2025-04-01T00:00:00Z,0,9,0,0
+   ",2021-01-07 19:37:27,2024-03-18T09:11:35Z,2024-03-11T21:04:49Z,2025-04-01T00:00:00Z,0,9,0,0
 6000039883,6000542935,Technology,Destiny,1,2,Daily Teaching Sub Laptop,"daily sub, sub laptop, sub, teacher laptop","   
  STANDARD OPERATION PROCEDURE - Daily Teaching Sub Laptop 
     
@@ -4982,7 +4982,7 @@ If it is a consumable item:
  Check out (via Destiny) a designated Daily Sub MacBook every morning to Subs who will be subbing at your school for the day 
  Check in (via Destiny) the laptops every afternoon when they are returned 
  Data needs to be documented on usage for State Audit purposes 
- ",2024-04-03T20:22:56Z,2024-04-03T20:22:59Z,2024-04-03T20:22:59Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2024-04-03 20:22:56,2024-04-03T20:22:59Z,2024-04-03T20:22:59Z,2025-04-01T00:00:00Z,0,1,0,0
 6000039564,6001668715,Technology,Destiny,1,2,Destiny - Importing Student Photos,110," keywords: destiny, import, student photos, photographs, upload 
  aliases: Follet Destiny, Destiny Admin 
    
@@ -5076,7 +5076,7 @@ If it is a consumable item:
  22. Wait until you see ""Completed"" in the Status column. 
    
   
- Made with Scribe ",2024-03-12T19:27:22Z,2024-09-17T16:52:39Z,2024-09-17T16:52:39Z,2025-04-01T00:00:00Z,0,4,0,0
+ Made with Scribe ",2024-03-12 19:27:22,2024-09-17T16:52:39Z,2024-09-17T16:52:39Z,2025-04-01T00:00:00Z,0,4,0,0
 6000006104,6000542935,Technology,Destiny,1,2,Destiny - Library Circulation,"Destiny, Library, Circulation, Check in, Check out, Check-in, Check-out, Sub"," Keywords: Destiny, Library, Circulation, Check in, check out, check-in. check-out, Sub 
  Aliases: 
    
@@ -5264,7 +5264,7 @@ HBH
    
    
    
-   ",2017-08-10T22:03:21Z,2024-03-12T20:17:23Z,2024-03-12T20:17:23Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2017-08-10 22:03:21,2024-03-12T20:17:23Z,2024-03-12T20:17:23Z,2025-04-01T00:00:00Z,1,0,0,0
 6000032160,6000581139,Technology,Destiny,1,2,Exporting/Importing Titles,"import, export, titles, barcode list, records by location, Catalog, Relaxed, Replace, Assign Copy, Information"," Keywords: Export Title, Import Title, Exporting, Importing, barcode list, records by location, Catalog, Relaxed, Replace, Assign Copy, Information, titles 
  Aliases: Follett, Circulation, Library, Destiny 
    
@@ -5275,7 +5275,7 @@ HBH
   
    
  Step 3: To Import, go to Catalog>Import Titles. The import file is the export file from the previous step. 
-  ",2022-10-21T17:51:29Z,2024-03-18T09:11:39Z,2024-03-11T20:28:53Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2022-10-21 17:51:29,2024-03-18T09:11:39Z,2024-03-11T20:28:53Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025812,6000542935,Technology,Destiny,1,2,Fines in Destiny,"fine, add fine, create, create fine, clear, clear a fine, lost, stolen, edit fine, update a fine in POS, pay a fine in POS"," Keywords: Fine, add fine, create, create fine, clear, clear a fine, lost, stolen, edit fine, update fine in POS, pay a fine in POS 
  Aliases: Follett, Circulation, Library, Destiny 
    
@@ -5342,7 +5342,7 @@ Office – When there is not a fine in POS – Receipt the money in POS (lookup in
  
    
  If you need assistance to help work out these activities at your site, please contact
-the Accounting office. ",2021-01-12T18:01:06Z,2024-03-18T09:11:35Z,2024-03-11T20:50:40Z,2025-04-01T00:00:00Z,0,1,0,0
+the Accounting office. ",2021-01-12 18:01:06,2024-03-18T09:11:35Z,2024-03-11T20:50:40Z,2025-04-01T00:00:00Z,0,1,0,0
 6000025791,6000542935,Technology,Destiny,1,2,How to Transfer Resources and Textbooks between sites,"Transfer, transfer resources, transfer textbooks between sites, transfer resources between sites, send resources, send textbooks, receive resources, receive textboks"," Keywords: Transfer, transfer resources, transfer textbooks between sites,  
  transfer resources between sites send resources, send textbooks, receive resources, receive textbooks 
  Aliases: Follett, Circulation, Library, Destiny 
@@ -5394,7 +5394,7 @@ If you want to assign the items to a specific location in your building, or to a
  
  
  
-  ",2021-01-08T16:36:45Z,2024-03-18T09:11:35Z,2024-03-11T20:52:44Z,2025-04-01T00:00:00Z,0,1,0,0
+  ",2021-01-08 16:36:45,2024-03-18T09:11:35Z,2024-03-11T20:52:44Z,2025-04-01T00:00:00Z,0,1,0,0
 6000030036,6000736645,Technology,Destiny,1,2,How to send an email with library/resource checkouts,"email with library checkouts, email with resource check outs, notify, overdue, notices, email notices"," Keywords: email with library checkouts, email with resource checkouts, notify, overdue, notices, email notices 
  Aliases: Follett, Circulation, Library, Destiny 
    
@@ -5426,7 +5426,7 @@ If you want to assign the items to a specific location in your building, or to a
  Email 3-5 are parent/guardian emails 
  DO NOT USE EMAIL #2 - it’s a string of emails and will not work with this interface 
    
- You can then write a customized message -. Check applicable boxes below and run notices. ",2022-03-25T17:26:15Z,2024-03-18T09:11:38Z,2024-03-12T17:27:31Z,2025-04-01T00:00:00Z,0,0,0,0
+ You can then write a customized message -. Check applicable boxes below and run notices. ",2022-03-25 17:26:15,2024-03-18T09:11:38Z,2024-03-12T17:27:31Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024776,6000736645,Technology,Destiny,1,2,InTouch Accounting Interface Changes,"InTouch, Accounting, Interface, Changes"," Keywords: InTouch, Accounting, Interface, Changes 
  Aliases: 
    
@@ -5459,7 +5459,7 @@ If you want to assign the items to a specific location in your building, or to a
 
   
   
-   ",2020-09-17T14:04:37Z,2024-03-12T17:07:33Z,2024-03-12T17:07:33Z,2025-04-01T00:00:00Z,0,4,0,0
+   ",2020-09-17 14:04:37,2024-03-12T17:07:33Z,2024-03-12T17:07:33Z,2025-04-01T00:00:00Z,0,4,0,0
 6000027976,6000581139,Technology,Destiny,1,2,Logging into Destiny (Students and Staff),"Destiny, Logging into Destiny, Destiny login, getting to Destiny"," Keywords: Logging into Destiny, Destiny Login, getting to destiny 
  Aliases: Follett, Circulation, Library, Destiny 
    
@@ -5474,7 +5474,7 @@ If you want to assign the items to a specific location in your building, or to a
  Click the blue button that says Peninsula School District Login  
    
   
-   ",2021-08-24T22:30:02Z,2024-03-18T09:11:37Z,2024-03-11T20:53:33Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-08-24 22:30:02,2024-03-18T09:11:37Z,2024-03-11T20:53:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000027977,6000542935,Technology,Destiny,1,2,Logging into Destiny for Librarians/Staff Checkouts,"Destiny, logging into destiny, home school, back office, library search"," Keywords: Destiny,  Logging into Destiny, home school, back office, library search 
  Aliases: Follett, Circulation, Library, Destiny 
    
@@ -5493,7 +5493,7 @@ If you want to assign the items to a specific location in your building, or to a
  Click More and Select Back Office to get to circulation options. 
    
    
-   ",2021-08-24T22:31:41Z,2024-03-18T09:11:37Z,2024-03-11T20:38:34Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2021-08-24 22:31:41,2024-03-18T09:11:37Z,2024-03-11T20:38:34Z,2025-04-01T00:00:00Z,0,2,0,0
 6000030035,6000736645,Technology,Destiny,1,2,Merging Duplicate Titles,"Merging, Destiny, Duplicate"," Keywords: Merging, Destiny, Duplicate 
  Aliases: 
    
@@ -5517,7 +5517,7 @@ If you want to assign the items to a specific location in your building, or to a
    
  Once you select Merge, it will pop up with the usual warning “Are you sure?” - Yes, you’re sure. 
    
- All copies of that book will now be under that one title. ",2022-03-25T17:23:03Z,2024-03-18T09:11:38Z,2024-03-12T16:34:15Z,2025-04-01T00:00:00Z,0,1,0,0
+ All copies of that book will now be under that one title. ",2022-03-25 17:23:03,2024-03-18T09:11:38Z,2024-03-12T16:34:15Z,2025-04-01T00:00:00Z,0,1,0,0
 6000039383,6001668715,Technology,Destiny,1,2,Searching for Items in Destiny Using the Barcode,"search, find, device information, curriculum, technology, catalog, barcode, mac address, serial number","  
  Keywords: Check out, checking out, resources, curriculum, items, check in,  checkout, consumable, unbarcoded, checking in, catalog, search, find, device information 
  Aliases: Follett, Circulation, Library, Destiny, Technology, Catalog 
@@ -5542,7 +5542,7 @@ If you want to assign the items to a specific location in your building, or to a
  5. To view the device information (Barcode, Serial Number, MAC Address, etc.), click on the edit icon. 
    
   
-   ",2024-02-22T17:14:25Z,2024-03-12T16:27:28Z,2024-03-11T20:42:40Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-02-22 17:14:25,2024-03-12T16:27:28Z,2024-03-11T20:42:40Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039885,6000542935,Technology,Destiny,1,2,Students Leaving the District - STANDARD OPERATION PROCEDURE,110,"   
    
  STANDARD OPERATION PROCEDURE - Students Leaving the District  
@@ -5566,7 +5566,7 @@ Chromebook- school staff will fill out the Lock/Unlock form here.
  
  iPad- school will create a Tech ticket with the student’s name, student ID, barcode and serial number of the missing device.. 
  Tech Services staff will lock the device 
- ",2024-04-03T20:46:33Z,2024-04-04T21:19:16Z,2024-04-04T21:19:16Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-04-03 20:46:33,2024-04-04T21:19:16Z,2024-04-04T21:19:16Z,2025-04-01T00:00:00Z,0,0,0,0
 6000032051,6000837079,Technology,Destiny,1,2,Substitute Logins for Destiny,"Substitute Login, Destiny, generic destiny login"," Keywords: Substitute Login. Destiny,  generic destiny login, general student 
  Aliases: Follett, Circulation, Library, Destiny 
    
@@ -5579,7 +5579,7 @@ Chromebook- school staff will fill out the Lock/Unlock form here.
  Password: xxx-library 
  Circulation/Substitute: 
  Username: gnrc_xxxlibcirc 
- Password: library-xxx ",2022-10-10T14:58:29Z,2024-03-13T21:30:18Z,2024-03-13T21:30:18Z,2025-04-01T00:00:00Z,1,0,0,0
+ Password: library-xxx ",2022-10-10 14:58:29,2024-03-13T21:30:18Z,2024-03-13T21:30:18Z,2025-04-01T00:00:00Z,1,0,0,0
 6000034036,6001668715,Technology,Destiny,1,2,Uploading student images to Destiny for Librarians,"destiny, student image, library"," Keywords: student image, destiny, library 
  Aliases: Destiny 
    
@@ -5621,7 +5621,7 @@ Chromebook- school staff will fill out the Lock/Unlock form here.
  
    
    
-   ",2023-06-07T23:44:35Z,2024-03-13T21:32:14Z,2024-03-13T21:32:14Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-06-07 23:44:35,2024-03-13T21:32:14Z,2024-03-13T21:32:14Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039264,6000817915,Technology,Destiny,1,2,Viewing Items in Destiny,110," 
  Select Resource View from the dropdown next to your name in the top header.   
  
@@ -5655,25 +5655,25 @@ Chromebook- school staff will fill out the Lock/Unlock form here.
            
    
    
-   ",2024-02-08T17:15:05Z,2024-03-13T17:23:25Z,2024-03-13T17:23:25Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-02-08 17:15:05,2024-03-13T17:23:25Z,2024-03-13T17:23:25Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006349,6000130415,Technology,Digital Citizenship Resources,1,2,How to request PSD Social Media Access,"Social Media, Request, Form"," Keywords: Social Media, Request, Form, Facebook, Twitter, Instagram, Pinterest 
  Aliases: 
    
    
  Please complete the Google Form below to let the district know about your social media site:  
- https://docs.google.com/forms/d/e/1FAIpQLSc6yDRMXxyauKF4rMbJ5aQjG_0LaE_ZmmKmZ3-MsCaAkNMV1g/viewform ",2017-08-18T15:26:48Z,2024-03-18T09:11:27Z,2024-03-12T17:00:37Z,2025-04-01T00:00:00Z,0,1,0,0
+ https://docs.google.com/forms/d/e/1FAIpQLSc6yDRMXxyauKF4rMbJ5aQjG_0LaE_ZmmKmZ3-MsCaAkNMV1g/viewform ",2017-08-18 15:26:48,2024-03-18T09:11:27Z,2024-03-12T17:00:37Z,2025-04-01T00:00:00Z,0,1,0,0
 6000040235,6000542930,Technology,Discipline,1,2,Discipline,110," Add Threat Assessment Alert - Adding Theart Assessment Alert in PS 
    
  Incident Management Data Entry - PowerSchool Data Entry Incident Management 
    
  PSD Discipline Form for Teacher Referrals  
-   ",2024-05-24T20:42:11Z,2024-05-28T19:03:09Z,2024-05-28T19:03:09Z,,0,0,0,0
+   ",2024-05-24 20:42:11,2024-05-28T19:03:09Z,2024-05-28T19:03:09Z,,0,0,0,0
 6000011887,6000542926,Technology,Document Cameras,1,2,Aver U50 Document Camera Guided Tour video,"Aver, U50, Document Camera, Sphere"," Keywords: Aver, U50, Document Camera, Sphere 
  Aliases: 
    
    
    
-   ",2018-03-16T23:44:18Z,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,0,6,0,0
+   ",2018-03-16 23:44:18,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,0,6,0,0
 6000011886,6000542926,Technology,Document Cameras,1,2,Sphere2 Software Video Tutorials (used with the Aver Doc Cameras),"Sphere, Sphere2, Aver, Document Camera"," Keywords: Sphere, Sphere2, Document Camera, Aver 
  Aliases: 
    
@@ -5687,7 +5687,7 @@ Chromebook- school staff will fill out the Lock/Unlock form here.
    
  How to Improve Resolution and Display Size:  
    
-  ",2018-03-16T23:42:34Z,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,0,2,0,0
+  ",2018-03-16 23:42:34,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,0,2,0,0
 6000024809,6000542926,Technology,Document Cameras,1,2,?Aver Guide for Connecting Your Aver Document Camera with Zoom???,"Aver, Document Camera, Zoom"," Keywords: Aver, Document Camera, Zoom 
  Aliases: 
    
@@ -5713,7 +5713,7 @@ Chromebook- school staff will fill out the Lock/Unlock form here.
    
    
    
- Aver Guide for Connecting Your Aver Document Camera with Zoom ",2020-09-22T16:53:59Z,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,1,3,0,0
+ Aver Guide for Connecting Your Aver Document Camera with Zoom ",2020-09-22 16:53:59,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,1,3,0,0
 6000028619,6000580664,Technology,Dyslexia Accessibility,1,2,"Chrome, Chromebook, and More Learning Support Tools and Accessibility Features","HelperBird, Accessibility"," There are numerous tools, features, apps, and extensions available on Chromebooks that support learners as they read, write, and interact with content on their screen. Click on the following document for more information. 
    
  Chromebook Tools for Reading and Writing  
@@ -5771,7 +5771,7 @@ Go to the 3 dots and select Settings from the dropdown
  Customization: Users can customize caption preferences, including size and other options. 
  Educational Benefits: Live Caption is beneficial in educational settings as it provides both auditory and textual means for consuming information, aligning with Universal Design for Learning (UDL) principles to accommodate different learning styles and abilities. 
  
- The video emphasizes the utility of Live Caption in enhancing accessibility and inclusivity in learning environments. ",2021-10-27T16:16:50Z,2024-08-07T21:00:30Z,2024-08-07T21:00:30Z,2025-04-01T00:00:00Z,4,11,0,0
+ The video emphasizes the utility of Live Caption in enhancing accessibility and inclusivity in learning environments. ",2021-10-27 16:16:50,2024-08-07T21:00:30Z,2024-08-07T21:00:30Z,2025-04-01T00:00:00Z,4,11,0,0
 6000026817,6000837079,Technology,Dyslexia Accessibility,1,2,OpenDyslexic Font for Chrome Extension,110," Keywords: Accessibility, Chrome, OpenDyslexic, Dyslexia, Extension, Fonts, Font 
  Aliases: Web Browser, Font, Dyslexia, OpenDyslexic 
    
@@ -5788,9 +5788,9 @@ Go to the 3 dots and select Settings from the dropdown
    
    
  You can also add additional fonts to Google Docs and Slides:  
- <span class=""fr-mk"" style=""display: none;""> </span> ",2021-04-27T18:24:33Z,2024-08-08T16:45:10Z,2024-08-08T16:45:10Z,2025-04-01T00:00:00Z,0,5,0,0
-6000040255,6000542930,Technology,Elementary End of Term and End of Year,1,2,Elementary End of Term and End of Year,110, End of year steps - End of year ,2024-05-28T19:39:41Z,2024-05-28T19:39:42Z,2024-05-28T19:39:42Z,,0,0,0,0
-6000040254,6000542930,Technology,End of Term and End of Year,1,2,End of Year Checklist,110, End of Year Checklist - Prior to EOY ,2024-05-28T19:37:47Z,2024-06-14T16:26:59Z,2024-06-14T16:26:59Z,,0,1,0,0
+ <span class=""fr-mk"" style=""display: none;""> </span> ",2021-04-27 18:24:33,2024-08-08T16:45:10Z,2024-08-08T16:45:10Z,2025-04-01T00:00:00Z,0,5,0,0
+6000040255,6000542930,Technology,Elementary End of Term and End of Year,1,2,Elementary End of Term and End of Year,110, End of year steps - End of year ,2024-05-28 19:39:41,2024-05-28T19:39:42Z,2024-05-28T19:39:42Z,,0,0,0,0
+6000040254,6000542930,Technology,End of Term and End of Year,1,2,End of Year Checklist,110, End of Year Checklist - Prior to EOY ,2024-05-28 19:37:47,2024-06-14T16:26:59Z,2024-06-14T16:26:59Z,,0,1,0,0
 6000040231,6000542930,Technology,Enrollment,1,2,Enrollment,"Enrollment, Office Manager, P223"," PowerSchool Enrollment Manual: Enrollment Manual 
    
  School Number List and Expected Year of Graduation Cheatsheet: 24-25 Expected Grad Year Cheatsheet 
@@ -5801,8 +5801,8 @@ Go to the 3 dots and select Settings from the dropdown
    
  FTE Calculator: 23-24 FTE Calclulator 
    
-   ",2024-05-24T19:29:01Z,2024-05-24T19:38:41Z,2024-05-24T19:38:41Z,,0,1,0,0
-6000040249,6000542930,Technology,Enrollment,1,2,PowerSchool Enrollment Manual,"enrollment, powerschool", PowerSchool Enrollment Manual - 24-25 Enrollment Manual ,2024-05-28T17:07:52Z,2024-05-28T17:08:20Z,2024-05-28T17:08:20Z,2025-05-31T00:00:00Z,0,0,0,0
+   ",2024-05-24 19:29:01,2024-05-24T19:38:41Z,2024-05-24T19:38:41Z,,0,1,0,0
+6000040249,6000542930,Technology,Enrollment,1,2,PowerSchool Enrollment Manual,"enrollment, powerschool", PowerSchool Enrollment Manual - 24-25 Enrollment Manual ,2024-05-28 17:07:52,2024-05-28T17:08:20Z,2024-05-28T17:08:20Z,2025-05-31T00:00:00Z,0,0,0,0
 6000022902,6000736645,Technology,External Tools and Apps,1,2,Accessing Khan Academy in Schoology,"Khan , Academy, Schoology"," Keywords: Khan, Academy, Schoology 
  Aliases: 
    
@@ -5811,7 +5811,7 @@ Go to the 3 dots and select Settings from the dropdown
    
  Before using Khan Academy, please review the privacy policy and have a plan for how you will communicate with parents about how you will use it with students. You should NOT enter any identifiable personal student information, first names only. 
    
- https://www.iorad.com/player/1652967/PSD401-Schoology---Accessing-Khan-Academy ",2020-04-14T19:05:12Z,2024-05-02T19:29:18Z,2024-03-13T17:13:07Z,2025-04-01T00:00:00Z,1,0,0,0
+ https://www.iorad.com/player/1652967/PSD401-Schoology---Accessing-Khan-Academy ",2020-04-14 19:05:12,2024-05-02T19:29:18Z,2024-03-13T17:13:07Z,2025-04-01T00:00:00Z,1,0,0,0
 6000023191,6000736645,Technology,External Tools and Apps,1,2,Embed Flipgrid into Course in Schoology as a Link,"Allow Camera, Schoology, Flipgrid"," Keywords: Flipgrid, Schoology, Allow Camera 
  Aliases: 
    
@@ -5850,7 +5850,7 @@ Go to the 3 dots and select Settings from the dropdown
    
    
  
-   ",2020-04-28T20:59:06Z,2024-05-02T19:29:18Z,2024-03-13T17:13:20Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2020-04-28 20:59:06,2024-05-02T19:29:18Z,2024-03-13T17:13:20Z,2025-04-01T00:00:00Z,0,1,0,0
 6000022873,6000736645,Technology,External Tools and Apps,1,2,How to set up a Flipgrid,Flipgrid," Keyword: Flipgrid 
  Aliases: 
    
@@ -5864,12 +5864,12 @@ Go to the 3 dots and select Settings from the dropdown
  Visit https://info.flipgrid.com for more information about setting up an account.  
    
  This tutorial will walk you through the steps for setting up a grid once you have created an account. 
- https://www.iorad.com/player/1627775/Info-Flipgrid---How-to-Set-up-a-Grid ",2020-04-10T15:00:10Z,2024-05-02T19:29:18Z,2024-03-13T17:13:57Z,2025-04-01T00:00:00Z,0,0,0,0
+ https://www.iorad.com/player/1627775/Info-Flipgrid---How-to-Set-up-a-Grid ",2020-04-10 15:00:10,2024-05-02T19:29:18Z,2024-03-13T17:13:57Z,2025-04-01T00:00:00Z,0,0,0,0
 6000023245,6000542926,Technology,External Tools and Apps,1,2,Install an app to Resource Apps in Schoology,"App Center, apps, install, load"," Keywords: App Center, Apps, Install, Load 
  Aliases: 
    
  This video illustrated how to load or install apps within Schoology. 
-   ",2020-05-01T21:07:14Z,2024-05-02T19:29:18Z,2024-03-13T17:13:30Z,2025-04-01T00:00:00Z,2,0,0,0
+   ",2020-05-01 21:07:14,2024-05-02T19:29:18Z,2024-03-13T17:13:30Z,2025-04-01T00:00:00Z,2,0,0,0
 6000025623,6000542926,Technology,External Tools and Apps,1,2,Kami App for Schoology,"Kami, Schoology, Editing PDF files, Editing PDFs, Using PDF files, Using PDFs"," Keywords: Kami, Schoology, Editing PDF files, Using PDF files, using PDFs, editing PDFs 
  Aliases:  
  Kami is an approved app for use in the Peninsula School District as shown on the Student Digital Learning Resource Approval Site.  As per our state and district policies, parent permission and contact is required to use this app with your students. Please see the Student Digital Learning Resource Approval Site and the Kami Help Center for more information about how Kami works and how to obtain parental consent. 
@@ -5928,12 +5928,12 @@ Ensure the Kami Extension is installed. There is no need to install a Kami app f
    
    
  Here's a video that can be used with students:  
- <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> ",2020-12-14T20:07:11Z,2024-05-02T19:29:18Z,2024-03-13T17:12:44Z,2025-04-01T00:00:00Z,2,2,0,1
+ <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> ",2020-12-14 20:07:11,2024-05-02T19:29:18Z,2024-03-13T17:12:44Z,2025-04-01T00:00:00Z,2,2,0,1
 6000034917,6000837079,Technology,External Tools and Apps,1,2,Lockdown Browser - Teacher Quick Start Guide,"Lockdown, Browser, Schoology"," LockDown Browser®Schoology – K-12 Teacher Quick Start Guide - https://web.respondus.com/wp-content/uploads/2021/07/K12-QSG-Instructor-Schoology.pdf 
    
  Using Lockdown Browser - Schoology (Video Tutorial) - https://www.youtube.com/watch?v=NT3evfEzvEI 
    
-  ",2023-08-15T21:13:07Z,2024-05-02T19:29:18Z,2024-03-13T17:25:37Z,2025-04-01T00:00:00Z,1,1,0,0
+  ",2023-08-15 21:13:07,2024-05-02T19:29:18Z,2024-03-13T17:25:37Z,2025-04-01T00:00:00Z,1,1,0,0
 6000029524,6000130415,Technology,Fax,1,2,Hellofax / Dropboxfax - SENDING faxes without a number,"fax, hellofax"," Keywords: Fax, Hellofax, Dropbox fax, send, receive. 
  Aliases: Send a fax, faxing, fax number. 
    
@@ -5970,7 +5970,7 @@ Ensure the Kami Extension is installed. There is no need to install a Kami app f
    
  If you need to receive a fax, you can still direct the sender to your building fax number. 
    
-   ",2022-01-31T19:54:19Z,2024-07-03T23:24:42Z,2024-07-03T23:24:42Z,2025-04-01T00:00:00Z,4,3,0,0
+   ",2022-01-31 19:54:19,2024-07-03T23:24:42Z,2024-07-03T23:24:42Z,2025-04-01T00:00:00Z,4,3,0,0
 6000024602,6000736645,Technology,"Feedback, Assessment & Grading",1,2,Aligning Learning Objective/Standards,"Schoology, Aligning, Objective, Standards"," Keywords: Schoology, Aligning, Objective, Standards 
  Aliases: 
    
@@ -6013,7 +6013,7 @@ Description — The description of the learning objective. This column also displ
  
 Note: While Learning Objectives can be aligned for all materials in a course, only graded materials appear in this view. 
  
-   ",2020-09-02T03:21:03Z,2024-03-18T09:11:32Z,2024-03-13T17:39:48Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-09-02 03:21:03,2024-03-18T09:11:32Z,2024-03-13T17:39:48Z,2025-04-01T00:00:00Z,0,0,0,0
 6000008823,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Assessment Options in Schoology,"Schoology Assessment, Schoology Assessments,, Schoology Tests, Schoology Quizzes, Schoology Test, Schoology Quiz, Assessments"," Keywords: Schoology Assessments, Schoology Assessment 
  Aliases: Schoology Quiz, Schoology Test, Schoology Quizzes, Schoology Tests 
    
@@ -6036,7 +6036,7 @@ Note: While Learning Objectives can be aligned for all materials in a course, o
  Introduction: https://vimeo.com/216007756 
  <span class=""fr-mk"" style=""display: none;""> </span> 
  GUIDE TO SCHOOLOGY ASSESSMENTS https://support.schoology.com/hc/en-us/articles/115006774247-Guide-to-Schoology-Assessments 
- SCHOOLOGY ADVANCED ASSESSMENT TOOLS https://support.schoology.com/hc/en-us/articles/115010513887-Schoology-Advanced-Assessment-Tools ",2017-10-31T15:29:43Z,2024-03-18T09:11:28Z,2024-03-13T17:17:01Z,2025-04-01T00:00:00Z,0,2,0,0
+ SCHOOLOGY ADVANCED ASSESSMENT TOOLS https://support.schoology.com/hc/en-us/articles/115010513887-Schoology-Advanced-Assessment-Tools ",2017-10-31 15:29:43,2024-03-18T09:11:28Z,2024-03-13T17:17:01Z,2025-04-01T00:00:00Z,0,2,0,0
 6000025240,6000580664,Technology,"Feedback, Assessment & Grading",1,2,CONVERTING TEST/QUIZ TO COURSE ASSESSMENTS IN SCHOOLOGY,"convert, schoology, test/quiz, test , quiz"," 
  Keywords: schoology test/quiz, convert, assessment 
  Aliases: test, quiz, assessment,  
@@ -6178,7 +6178,7 @@ A converted assessment has the same point value setting as the source test/quiz.
  
    
 TestQuiz to Assessment_ Question-Level Settings Comparison Sheet.pdf (400 KB)
-   ",2020-11-02T18:21:04Z,2024-03-18T09:11:34Z,2024-03-13T17:16:14Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-11-02 18:21:04,2024-03-18T09:11:34Z,2024-03-13T17:16:14Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024937,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Create a Formative Assessment in Schoology Course,"Assessment in Schoology, Schoology Assessments, Schoology Course Assessment, Formative Assessment"," Keywords: Assessment Schoology 
  Aliases: Test Quiz 
  CREATE A FORMATIVE ASSESSMENT THAT DOESN’T COUNT AGAINST A STUDENT’S OVERALL GRADE 
@@ -6203,7 +6203,7 @@ Set the total points of the assessment to 0.
    
   If you use weighted categories, create a category for formative assessments weighted to 0.  
   
-   ",2020-10-05T21:09:03Z,2024-03-18T09:11:33Z,2024-03-13T17:15:26Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-10-05 21:09:03,2024-03-18T09:11:33Z,2024-03-13T17:15:26Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006031,6000736645,Technology,"Feedback, Assessment & Grading",1,2,Creating a Quiz from a Question Bank,"Schoology, Test, Bank, Creating"," Keywords: Schoology, Quiz, Test Bank, Creating 
  Aliases: 
    
@@ -6212,7 +6212,7 @@ Set the total points of the assessment to 0.
    
   
   
-   ",2017-08-10T22:00:47Z,2024-03-18T09:11:26Z,2024-03-13T17:16:40Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:00:47,2024-03-18T09:11:26Z,2024-03-13T17:16:40Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025993,6000580664,Technology,"Feedback, Assessment & Grading",1,2,Download Student Submissions in Schoology,"assignments, schoology, assignment submissions, download submission"," Keywords:  Schoology assignments, assignment submissions, download 
  Aliases: student work, student submissions 
    
@@ -6224,7 +6224,7 @@ Set the total points of the assessment to 0.
    
  To download or view each individual file, click on a student submission to open the Document Viewer. Click the Download button to download the individual submission. If the student has submitted multiple revisions, toggle into each revision to download. 
   
-   ",2021-01-26T16:44:32Z,2024-03-18T09:11:35Z,2024-03-13T17:18:15Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-01-26 16:44:32,2024-03-18T09:11:35Z,2024-03-13T17:18:15Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024942,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Elementary Schoology Grade Set up and Gradebook Options in Schoology,"Grade Setup, Elementary Grade Setup, Elementary Grade Set Up, Grade Set Up, Schoology"," Keywords: Grade Setup, Elementary Grade Setup, Grade Set Up, Elementary Grade Set Up, Schoology 
  Aliases:  
  Please use this document to guide you in understanding your options for Grade Set up using the Gradebook in Schoology in a way that compliments current practices for Elementary Progress Reports. 
@@ -6415,7 +6415,7 @@ Categories 
  
   If you delete a grading group that has been assigned a course material, you also delete that association, and the students who were in the group are no longer assigned the item.  
   If you remove a student from a grading group, all previous assignments completed while a member of the group still applies to the student's grade. For example, if you are using grading groups for differentiated learning, and students move to a different group in the middle of a grading period, all graded items they completed from the first group still apply to their final grades and display in all grade reports.  
- ",2020-10-05T22:19:08Z,2024-03-18T09:11:33Z,2024-03-13T17:15:14Z,2025-04-01T00:00:00Z,0,3,0,0
+ ",2020-10-05 22:19:08,2024-03-18T09:11:33Z,2024-03-13T17:15:14Z,2025-04-01T00:00:00Z,0,3,0,0
 6000026228,6000736645,Technology,"Feedback, Assessment & Grading",1,2,How to Create Grading Groups in Schoology,"Schoology, Grading, Groups"," Keywords: Schoology, Grading, Groups 
  Aliases: 
    
@@ -6505,7 +6505,7 @@ Notes:
    
  Student Grade Report in Schoology - Student and Parent Account view     
  PowerSchool Parent Portal Class Assignments- Student and Parent Account view  
-   ",2021-02-24T21:02:37Z,2024-03-18T09:11:35Z,2024-03-13T17:19:06Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-02-24 21:02:37,2024-03-18T09:11:35Z,2024-03-13T17:19:06Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006034,6000542926,Technology,"Feedback, Assessment & Grading",1,2,How to Create a Quiz Bank in Schoology Resources,"Schoology, Quiz, Bank, Create, Question, Schoology Resources"," Keywords: Schoology, Quiz Bank, Question Bank, Create Resources 
  Aliases: 
    
@@ -6768,7 +6768,7 @@ Notes:
  Yes, importing a course from another system may also import question banks. 
   
    
-   ",2017-08-10T22:00:52Z,2024-03-18T09:11:26Z,2024-03-13T17:16:51Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:00:52,2024-03-18T09:11:26Z,2024-03-13T17:16:51Z,2025-04-01T00:00:00Z,0,0,0,0
 6000018856,6000736645,Technology,"Feedback, Assessment & Grading",1,2,How to Edit Categories to Remove Dropped Assignments in Schoology ,"Grading, Categories, inaccurate, grades, Schoology, Strikeout, Strikethrough"," Keywords: Grading, Categories, Strikethrough, Strikeout, Inaccurate, Grades, Schoology 
  Aliases: 
    
@@ -6793,14 +6793,14 @@ Editing Category Settings: She demonstrates how to edit the category settings to
  
 Verifying Changes: Finally, Angela scrolls through the gradebook to confirm that the strikethroughs have been removed, indicating that the assignments are no longer being dropped and the student’s grade is now accurately reflected. 
  
- The video concludes with Angela inviting viewers to ask any further questions they might have regarding this process. ",2019-06-08T14:52:34Z,2024-03-18T09:11:29Z,2024-03-14T23:40:44Z,2025-04-01T00:00:00Z,0,0,0,0
+ The video concludes with Angela inviting viewers to ask any further questions they might have regarding this process. ",2019-06-08 14:52:34,2024-03-18T09:11:29Z,2024-03-14T23:40:44Z,2025-04-01T00:00:00Z,0,0,0,0
 6000018748,6000736645,Technology,"Feedback, Assessment & Grading",1,2,How to use Subscript and Superscript in Schoology Assessments,"Superscript, Subscript, Schoology, Assessments"," Keywords: Superscript, Subscript, Schoology, Assessments 
  Aliases: 
    
    
  How to use Subscript and Superscript in Schoology Assessments 
    
-  ",2019-06-01T14:49:35Z,2024-03-18T09:11:29Z,2024-03-13T17:17:15Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2019-06-01 14:49:35,2024-03-18T09:11:29Z,2024-03-13T17:17:15Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025123,6001168039,Technology,"Feedback, Assessment & Grading",1,2,Identifying Which Student(s) Resubmit an Assignment In Schoology Reminders,"reminders, resubmitted work, resubmission"," Keywords: reminders, resubmitted work, resubmission 
  Aliases: Schoology, School 
    
@@ -6830,7 +6830,7 @@ Additional Support: The video concludes with Donna offering further support. She
    
    
    
-   ",2020-10-21T19:30:24Z,2024-03-18T09:11:33Z,2024-03-14T23:46:17Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-10-21 19:30:24,2024-03-18T09:11:33Z,2024-03-14T23:46:17Z,2025-04-01T00:00:00Z,0,0,0,0
 6000027038,6000580664,Technology,"Feedback, Assessment & Grading",1,2,Impact of Unpublishing Material on Schoology/PowerSchool Student Grade View,"schoology grades, unpublished materials, Grades not matching"," Keywords: schoology grades, unpublished materials 
  Aliases: grades not matching 
    
@@ -6877,7 +6877,7 @@ Additional Support: The video concludes with Donna offering further support. She
    
  This recording shows how to check student views of Grade Reports to see if there is a discrepancy in the Published grade versus the grade you see in the gradebook.  
    
-  ",2021-05-13T17:29:03Z,2024-03-18T09:11:36Z,2024-03-13T17:18:49Z,2025-04-01T00:00:00Z,4,0,0,0
+  ",2021-05-13 17:29:03,2024-03-18T09:11:36Z,2024-03-13T17:18:49Z,2025-04-01T00:00:00Z,4,0,0,0
 6000025226,6000580664,Technology,"Feedback, Assessment & Grading",1,2,MOVING or RETRIEVING STUDENT GRADES FROM ONE SECTION TO ANOTHER in Schoology,"student grades, move students, retrieve student grades"," 
  Keywords: schoology members, move students, retrieve student grades 
  Aliases: switch students, grades,  
@@ -6973,7 +6973,7 @@ The sub-fields below Existing Assignments are the names of assignments already i
  Printing Grade Reports from Schoology Gradebook You can print or save a PDF of an individual student's grade report. This will include comments made by the teacher.    
    
  
-   ",2020-10-30T16:01:51Z,2024-03-18T09:11:34Z,2024-03-13T17:18:01Z,2025-04-01T00:00:00Z,4,0,0,0
+   ",2020-10-30 16:01:51,2024-03-18T09:11:34Z,2024-03-13T17:18:01Z,2025-04-01T00:00:00Z,4,0,0,0
 6000041377,6001694359,Technology,"Feedback, Assessment & Grading",1,1,PowerSchool - Schoology grade discrepancy checklist,"Schoology, grading, categories"," Keywords: Schoology Grading Sync, PowerTeacher Pro Sync, Assignment Due Date Issue, Grading Categories, Extra Credit Handling, Weighting Categories 
  Aliases: Rounding Grades, Bulk Edit Schoology, Drop Lowest Grade, Grade Calculation Discrepancy 
   
@@ -6992,7 +6992,7 @@ The sub-fields below Existing Assignments are the names of assignments already i
  ?     Extra Credit in Schoology  is given to a student by awarding a greater number of points than the total points assignment value (such as, 105 points for an 100 point assignment). PowerSchool will accept this value and therefore Schoology will send the 105 points to PowerSchool for the given student score. 
    
  If after checking all of these settings there are still issues, please submit a ticket with the specific information and the Help Desk will look into it and/or contact Schoology Support if necessary. 
-   ",2024-10-23T21:59:18Z,2024-10-23T22:07:10Z,2024-10-23T22:07:10Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-10-23 21:59:18,2024-10-23T22:07:10Z,2024-10-23T22:07:10Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025242,6000580664,Technology,"Feedback, Assessment & Grading",1,2,PowerSchool Grade Sync Discrepancy Checklist & Troubleshooting,"schoology, schoology grades, troubleshooting, sync error"," Keywords:  Schoology Gradebook, sync error, PowerTeacher Schoology sync, Schoology grade setup, grade passback, troubleshooting, grade discrepancy 
  Aliases: Gradebook sync, passback error,  
    
@@ -7001,7 +7001,7 @@ The sub-fields below Existing Assignments are the names of assignments already i
  When all settings have been correctly configured and matched, assignments are added correctly and graded only in Schoology - grades should align.  If you have checked all of the items on the checklist for possible missed steps and are not finding one, please reach out to the help desk for support at x3711 or contact a digital coach. 
  Please open the document below for guidance and illustrated look-fors to troubleshoot gradebook discrepancies. 
    
- Grade Sync Troubleshooting Checklist ",2020-11-02T18:40:24Z,2024-03-18T09:11:34Z,2024-03-13T17:16:24Z,2025-04-01T00:00:00Z,47,8,0,0
+ Grade Sync Troubleshooting Checklist ",2020-11-02 18:40:24,2024-03-18T09:11:34Z,2024-03-13T17:16:24Z,2025-04-01T00:00:00Z,47,8,0,0
 6000025193,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Printing Grade Reports from Schoology Gradebook,"Print Grade Reports, Print Grade Reports in Schoology, Printing Grade Reports, Printing Grade Reports in Schoology"," Keywords: Print Printing Grade Reports Schoology Gradebook  
  Aliases:  
  Print Grade Reports 
@@ -7022,7 +7022,7 @@ The sub-fields below Existing Assignments are the names of assignments already i
    
    
  Follow the Print instructions for your browser/operating system. 
-   ",2020-10-28T17:40:32Z,2024-03-18T09:11:34Z,2024-03-13T17:15:51Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2020-10-28 17:40:32,2024-03-18T09:11:34Z,2024-03-13T17:15:51Z,2025-04-01T00:00:00Z,1,0,0,0
 6000024955,6000736645,Technology,"Feedback, Assessment & Grading",1,2,Reconnecting the Google Drive Assignments App in Schoology - Instructor Support,"Google Drive, Assignments, Reconnecting, schoology"," Keywords: Schoology, Google Drive, Assignments, Reconnecting 
  Aliases: 
    
@@ -7084,7 +7084,7 @@ Note: For instructors viewing assignments they’ve created, it’s important to
  10 out of 15 found this helpful 
  
    
-   ",2020-10-06T15:37:14Z,2024-03-18T09:11:33Z,2024-03-13T17:18:58Z,2025-04-01T00:00:00Z,26,0,0,0
+   ",2020-10-06 15:37:14,2024-03-18T09:11:33Z,2024-03-13T17:18:58Z,2025-04-01T00:00:00Z,26,0,0,0
 6000023757,6000736645,Technology,"Feedback, Assessment & Grading",1,1,Schoology PowerSchool Sync Status Log,"Schoology, PowerSchool, Sync, grades"," Keywords: Schoology, PowerSchool, Sync, Grades 
  Aliases: 
    
@@ -7130,7 +7130,7 @@ Not Yet Synced 
  Error: ""The assignment could not be created. Please make sure the assignment due date is within your eSchoolPlus marking period for the section.” 
  Solution: This means the due date on the assignment in Schoology falls outside the grading period for this course in eSchool, OR this day is marked as a holiday or no school in eSchool. Adjust the due date in Schoology and then re-sync. 
    
- For additional support please contact the Help Desk through a ticket in Service Central. ",2020-06-11T15:20:38Z,2024-03-18T09:11:31Z,2024-03-14T23:47:38Z,2025-04-01T00:00:00Z,3,0,0,0
+ For additional support please contact the Help Desk through a ticket in Service Central. ",2020-06-11 15:20:38,2024-03-18T09:11:31Z,2024-03-14T23:47:38Z,2025-04-01T00:00:00Z,3,0,0,0
 6000015939,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Syncing Schoology Grades with PowerTeacher Pro,"Schoology Syncing Grades, Sync Grades, Sync Gradebooks, Sync Schoology Grades to PowerTeacher Pro"," Keywords:Sync Grades Sync Gradebooks Schoology PowerTeacherPro  Syncing 
  Aliases: PoweverTeacher Pro 
  Please see this additional help file about Grade Setup first. 
@@ -7251,7 +7251,7 @@ The sync is a one-way direction; from Schoology to PowerSchool only. If you add
    
  Click on the image below for guided directions showing each step you need to take based on your choices for category weighting, total points, and linked sections.  
    
-   ",2018-10-19T20:40:27Z,2024-03-18T09:11:29Z,2024-03-13T17:15:39Z,2025-04-01T00:00:00Z,35,16,0,0
+   ",2018-10-19 20:40:27,2024-03-18T09:11:29Z,2024-03-13T17:15:39Z,2025-04-01T00:00:00Z,35,16,0,0
 6000026242,6000542926,Technology,"Feedback, Assessment & Grading",1,2,View Gradebook Grades in Archived Schoology Courses,"Schoology, Gradebooks, Archived Courses, Past Grades, Edit Gradebook"," Keywords: Schoology Gradebooks, Gradebook, Edit Gradebook, Archived Courses,  
  Aliases: 
  Once a course is Archived, you can still view grades but will need to select the grading term from the dropdown in the All Grading Periods. 
@@ -7272,7 +7272,7 @@ The sync is a one-way direction; from Schoology to PowerSchool only. If you add
  Viewing all scores and data for students in that course and grading term. 
  
  She emphasizes the ability to manipulate and change things in the archived gradebook. The video concludes with Angela offering help for any questions regarding these processes in Schoology. 
-   ",2021-02-25T21:32:05Z,2024-03-18T09:11:35Z,2024-03-14T23:21:58Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-02-25 21:32:05,2024-03-18T09:11:35Z,2024-03-14T23:21:58Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025215,6000580664,Technology,"Feedback, Assessment & Grading",1,2,Viewing Which Students have Re-submitted an Assignment,"resubmit, re-submit assignment, gradebook","   
  Keywords: schoology gradebook, resubmitted assignments, students submissions,  
  Aliases: assignments,  
@@ -7365,7 +7365,7 @@ Materials with factor 0 Highlight the columns of items with a factor of 0—that
   
  For example, selecting Needs Grading from the menu adds a border around each cell in the Gradebook that is past due, but has not yet been given a grade: 
   
-   ",2020-10-29T19:55:25Z,2024-03-18T09:11:34Z,2024-03-13T17:16:02Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-10-29 19:55:25,2024-03-18T09:11:34Z,2024-03-13T17:16:02Z,2025-04-01T00:00:00Z,0,0,0,0
 6000022018,6001564578,Technology,Frameworks,1,2,CPM eBooks,"algebra, cpm, ebooks, math, secondary"," Keywords: Algebra, CPM, Ebooks, Math, Secondary 
  Aliases: 
    
@@ -7376,7 +7376,7 @@ Materials with factor 0 Highlight the columns of items with a factor of 0—that
    
  CPM is rostered via Classlink Roster Server, and accessed via the portal. 
    
-   ",2020-02-27T00:12:41Z,2024-03-14T18:02:33Z,2024-03-14T18:02:33Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2020-02-27 00:12:41,2024-03-14T18:02:33Z,2024-03-14T18:02:33Z,2025-04-01T00:00:00Z,0,2,0,0
 6000022032,6000736645,Technology,Frameworks,1,2,Gibbs Smith Education (Washington Our Home/The Washington Journey),"State History, 7th Grade, 4th Grade, Washington"," Keywords: State History, 7th Grade, 4th Grade, Washington 
  Aliases: History, WA state 
    
@@ -7404,7 +7404,7 @@ Materials with factor 0 Highlight the columns of items with a factor of 0—that
  
  
  
-",2020-02-27T19:58:42Z,2024-03-14T18:18:33Z,2024-03-14T18:18:33Z,2025-04-01T00:00:00Z,0,2,0,0
+",2020-02-27 19:58:42,2024-03-14T18:18:33Z,2024-03-14T18:18:33Z,2025-04-01T00:00:00Z,0,2,0,0
 6000028995,6000736645,Technology,Frameworks,1,2,Gizmos Access for Staff without a Rostered Class,"Gizmos, Class Roster, Staff"," Keywords: Gizmos, Class Roster, Staff 
  Aliases: 
    
@@ -7415,7 +7415,7 @@ Materials with factor 0 Highlight the columns of items with a factor of 0—that
  https://docs.google.com/document/d/1x0eFVlaTjtDQEFg5RNfi8gJiyq-gteGBL_ACWsrRPfE/edit?usp=sharing 
    
    
-   ",2021-12-08T21:46:20Z,2024-03-14T17:49:16Z,2024-03-14T17:49:16Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-12-08 21:46:20,2024-03-14T17:49:16Z,2024-03-14T17:49:16Z,2025-04-01T00:00:00Z,0,0,0,0
 6000022605,6000581415,Technology,Frameworks,1,2,How to Add Assignments in Reading Wonders ConnectEd,"connected, reading wonders, assignment"," Keywords: connected, reading wonders, assignment 
  Aliases: Reading Wonders, ConnectEd 
    
@@ -7423,7 +7423,7 @@ Materials with factor 0 Highlight the columns of items with a factor of 0—that
    
  You can search for this information within the Reading Wonders help files or see the attached document. 
    
-   ",2020-03-27T19:57:34Z,2024-09-13T18:02:28Z,2024-03-14T18:16:54Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-03-27 19:57:34,2024-09-13T18:02:28Z,2024-03-14T18:16:54Z,2025-04-01T00:00:00Z,0,0,0,0
 6000022608,6000581415,Technology,Frameworks,1,2,How to change the Calendar in ConnectEd Reading Wonders,"reading wonders, calendar, connected"," keywords: reading wonders, calendar, connected 
  alias: Reading Wonders, Elementary Curriculum 
    
@@ -7431,11 +7431,11 @@ Materials with factor 0 Highlight the columns of items with a factor of 0—that
  If you need to change the calendar information (add non-working days, add days to your lesson block, etc...) in Reading Wonders, you can search for this information within the Reading Wonders help files or see the attached document. 
    
    
-   ",2020-03-27T22:26:46Z,2024-09-13T18:02:28Z,2024-03-14T18:16:01Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2020-03-27 22:26:46,2024-09-13T18:02:28Z,2024-03-14T18:16:01Z,2025-04-01T00:00:00Z,0,1,0,0
 6000039306,6001668715,Technology,Frameworks,1,2,Reflex Math,"Application, Chromebooks, Elementary Math, Math"," Keywords: Reflex Math, Application, Chromebooks, Math, Math Help 
  Aliases: Elementary Math 
    
- Reflex math is an application that is purchased by individual buildings if they see a need for it. We do not have a district account to manage licenses or help problem-solve issues. If someone is experiencing problems beyond that of restarting their device or clearing cache and cookies, that person needs to reach out to Reflex Math support to get the help they need.  ",2024-02-13T23:07:31Z,2024-09-13T18:02:28Z,2024-03-14T18:22:08Z,2025-04-01T00:00:00Z,1,1,0,0
+ Reflex math is an application that is purchased by individual buildings if they see a need for it. We do not have a district account to manage licenses or help problem-solve issues. If someone is experiencing problems beyond that of restarting their device or clearing cache and cookies, that person needs to reach out to Reflex Math support to get the help they need.  ",2024-02-13 23:07:31,2024-09-13T18:02:28Z,2024-03-14T18:22:08Z,2025-04-01T00:00:00Z,1,1,0,0
 6000039365,6001694359,Technology,Frameworks,1,2,XtraMath login for teachers and students,"Xtramath, extramath, math"," Keywords: XtraMath, extra math, math 
  Aliases: Elementary Math 
    
@@ -7468,7 +7468,7 @@ Materials with factor 0 Highlight the columns of items with a factor of 0—that
   
    
   
-   ",2024-02-21T17:49:54Z,2024-09-13T18:02:28Z,2024-03-14T18:31:10Z,2025-04-01T00:00:00Z,0,7,1,0
+   ",2024-02-21 17:49:54,2024-09-13T18:02:28Z,2024-03-14T18:31:10Z,2025-04-01T00:00:00Z,0,7,1,0
 6000033606,6001317564,Technology,General Device Information,1,2,(Mac OS) How to Reset Airtame Cache and Data,110," Tags: Cache, Airtame, Repair, Reset. MacOS, Self Service  
  Aliases: Projector, Screen, Code, Connect 
    
@@ -7510,7 +7510,7 @@ A window should show as follows:
  
  
  
- ",2023-04-10T22:33:16Z,2024-03-18T09:11:41Z,2024-03-14T19:28:21Z,2025-04-01T00:00:00Z,4,3,0,0
+ ",2023-04-10 22:33:16,2024-03-18T09:11:41Z,2024-03-14T19:28:21Z,2025-04-01T00:00:00Z,4,3,0,0
 6000039886,6000542935,Technology,General Device Information,1,2,Device for Newly Enrolled Student - STANDARD OPERATION PROCEDURE,110," Keywords: New Chromebook, new student, student device, incoming student, new device, new computer. 
  Aliases: New student, enrolled, computer procedure, Chromebook delivery. 
    
@@ -7523,7 +7523,7 @@ A window should show as follows:
  Tech Services staff will check out the appropriate device for the newly enrolled student and put it in the Chromebook bin to be sent to their school 
  If the device hasn’t arrived at the school for the student by the time they start, the school will check out a loaner until their permanent device arrives 
  If a device hasn’t been received for them after a week, the school will submit a ticket, and Tech Services will look into it and send out a device as soon as possible 
- ",2024-04-03T20:54:44Z,2024-04-04T17:48:43Z,2024-04-04T17:48:43Z,2025-04-01T00:00:00Z,1,2,0,0
+ ",2024-04-03 20:54:44,2024-04-04T17:48:43Z,2024-04-04T17:48:43Z,2025-04-01T00:00:00Z,1,2,0,0
 6000028171,6000736645,Technology,General Device Information,1,2,Dropbox Fax welcome letter information,"fax, hellofax"," Keywords: Fax faxxing  
  Aliases: Hellofax, Dropbox fax 
    
@@ -7580,7 +7580,7 @@ You will send faxes by logging in to Dropbox Fax with the fax group email addres
  If you lose your login credentials, first check with the other members of your faxing team. 
  If your teammates do not remember the credentials, you can reset your password using the forgot password link in the login screen.  This will reset the password for everyone on your team.  Please communicate with your team if you need to reset the password. 
  Because this is a highly secure site, the help desk CANNOT recover your password or reset it. You must use the link in the login screen. 
- ",2021-09-10T21:54:42Z,2024-07-22T14:43:25Z,2024-07-22T14:43:25Z,2025-04-01T00:00:00Z,8,3,0,0
+ ",2021-09-10 21:54:42,2024-07-22T14:43:25Z,2024-07-22T14:43:25Z,2025-04-01T00:00:00Z,8,3,0,0
 6000039117,6000837079,Technology,General Device Information,1,2,How To: Connect To Airtame From Any Device,airtame," Keywords: Airtame, share, screen, projector, whiteboard, connect, cast, casting 
  Aliases:  
    
@@ -7591,7 +7591,7 @@ You will send faxes by logging in to Dropbox Fax with the fax group email addres
  Windows 
   
    
- Chromebook ",2024-01-17T22:11:33Z,2024-03-18T09:11:44Z,2024-03-14T19:33:55Z,2025-04-01T00:00:00Z,0,29,0,0
+ Chromebook ",2024-01-17 22:11:33,2024-03-18T09:11:44Z,2024-03-14T19:33:55Z,2025-04-01T00:00:00Z,0,29,0,0
 6000006928,6001521595,Technology,General Device Information,1,2,How to Change Speakers on Windows and Mac,"Audio, Speakers, Promethean Panel, Sound, Output, Airtame"," Keywords: Audio, Speakers, Promethean Panel, Sound, Output, Airtame  
  Aliases: 
    
@@ -7632,7 +7632,7 @@ You will send faxes by logging in to Dropbox Fax with the fax group email addres
  If these options do not show in your list, please reboot your laptop. This will usually resolve the problem. 
  
    
-   ",2017-09-01T13:29:54Z,2024-03-18T09:11:28Z,2024-03-14T16:18:42Z,2025-04-01T00:00:00Z,1,2,0,0
+   ",2017-09-01 13:29:54,2024-03-18T09:11:28Z,2024-03-14T16:18:42Z,2025-04-01T00:00:00Z,1,2,0,0
 6000015426,6000580664,Technology,General Device Information,1,1,"How to Connect Devices to Airtame, Promethean Panels, & Document Cameras","Aver, Sphere, Visualizer, Chromebook, Airtame, Promethean, Panel, Projector, document camera"," Keywords: Aver, Chromebook, Airtame, Promethean, Panel, Projector, Sphere, Visualizer, Document Camera 
  Aliases: 
    
@@ -7664,7 +7664,7 @@ Chromebook Projection Help Sheet 
    
   
   
-   ",2018-09-19T18:17:21Z,2024-03-18T09:11:29Z,2024-03-14T20:54:44Z,2025-04-01T00:00:00Z,12,0,0,0
+   ",2018-09-19 18:17:21,2024-03-18T09:11:29Z,2024-03-14T20:54:44Z,2025-04-01T00:00:00Z,12,0,0,0
 6000041761,6001877560,Technology,General Device Information,1,2,How to Connect a Logitech Mouse,"mouse, connection, logitech"," key words: mouse, connection, logitech 
  aliases: computer mouse, linking 
    
@@ -7696,7 +7696,7 @@ Chromebook Projection Help Sheet 
  
   
  
-   ",2024-11-25T23:43:49Z,2024-11-27T16:42:02Z,2024-11-27T16:42:02Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-11-25 23:43:49,2024-11-27T16:42:02Z,2024-11-27T16:42:02Z,2025-04-01T00:00:00Z,0,0,0,0
 6000026420,6000837079,Technology,General Device Information,1,2,How to Use Chocolatey on Windows Devices to Install Software,"Chocolatey, Windows Install, Software"," Keywords: Chocolaty, Windows Install, Software 
   Click on the Windows button in the bottom-right hand corner of the display.   
           
@@ -7720,7 +7720,7 @@ Chromebook Projection Help Sheet 
    
  Note: a user could change the view in Chocolatey. The previous directions were given in “list view” but if you want to view the software applications with their logos or icons, you can click the “tile view” button in the upper-right corner of the Chocolatey window. To get it back to “list view” click the second-to-the-right button with four horizontal lines.  
     
-   ",2021-03-18T18:42:06Z,2024-11-04T23:17:06Z,2024-11-04T23:17:06Z,,10,4,1,0
+   ",2021-03-18 18:42:06,2024-11-04T23:17:06Z,2024-11-04T23:17:06Z,,10,4,1,0
 6000012150,6000542941,Technology,General Device Information,1,2,How to request iPad App free and purchases - Student iPads,"iPad, Apps, Request, Purchase, free"," Keywords: iPad, Apps, Request, Purchase, free 
  Aliases: 
    
@@ -7773,7 +7773,7 @@ Chromebook Projection Help Sheet 
   Some iPads aren’t in the JAMF system which allows us to install and manage apps remotely on district iPads. For iPads to be “in” JAMF they had to be completely reset by Tech Services. If you are unsure if your iPads are in JAMF please contact help desk.   
   An Apple ID is not associated with student devices. We have the ability to push apps out remotely to the student devices. Please do not add your personal Apple ID to a student device.   
   Sometimes apps won’t work or even load unless the iPad has the current, most recent version of the iOS operating system (which in early 2018 is 11.xx iOS [mine is currently on 11.2.5 in Feb 2018]). Also true is the reverse - sadly, some older apps that you might use in your classrooms haven’t updated to be compatible with the newer operating systems. So, when staff go to update an iPad sometimes you might have an app deleted (automatically by the update process) and will no longer have access to it. You can always check back with the makers of that app to see if/when they plan to update it and go through the process of having it re-installed. Sad - we know. It just can’t be helped with the “updating game”.   
- ",2018-04-02T16:46:20Z,2024-03-18T09:11:28Z,2024-03-14T19:32:28Z,2025-04-01T00:00:00Z,2,0,0,0
+ ",2018-04-02 16:46:20,2024-03-18T09:11:28Z,2024-03-14T19:32:28Z,2025-04-01T00:00:00Z,2,0,0,0
 6000025183,6000542926,Technology,General Device Information,1,2,How to use IPEVO Visualizer (Document Camera Software) Help Videos,"Document Camera, Visualizer, Sphere, Aver, Overhead"," Keywords: Document Camera, Visualizer, Sphere, Aver,  
  Alises: Overhead,  
    
@@ -7790,7 +7790,7 @@ Chromebook Projection Help Sheet 
  Record Videos with Visualizer:  
  Visualizer's Large Icon Mode 
    
-   ",2020-10-27T20:23:09Z,2024-03-18T09:11:34Z,2024-03-14T20:07:50Z,2025-04-01T00:00:00Z,1,4,0,0
+   ",2020-10-27 20:23:09,2024-03-18T09:11:34Z,2024-03-14T20:07:50Z,2025-04-01T00:00:00Z,1,4,0,0
 6000040021,6001694359,Technology,General Device Information,1,2,Long-Term Substitute Computer,110," Keywords: Long-term sub computer, sub laptop, teacher computer 
  Aliases: teacher on leave, long term computer, substitute laptop 
    
@@ -7800,7 +7800,7 @@ Chromebook Projection Help Sheet 
    
  The administrative staff at each school will help communicate this information to the involved teachers. 
    
- Once the substitute teacher receives the laptop, they should create a tech ticket to request a technician's assistance in setting up a local account on the laptop. This ensures the substitute can use the laptop independently without needing access to the original teacher's credentials or personal documents. ",2024-04-24T19:46:34Z,2024-06-27T17:36:49Z,2024-06-27T17:36:49Z,2025-04-01T00:00:00Z,4,0,0,0
+ Once the substitute teacher receives the laptop, they should create a tech ticket to request a technician's assistance in setting up a local account on the laptop. This ensures the substitute can use the laptop independently without needing access to the original teacher's credentials or personal documents. ",2024-04-24 19:46:34,2024-06-27T17:36:49Z,2024-06-27T17:36:49Z,2025-04-01T00:00:00Z,4,0,0,0
 6000039563,6000542935,Technology,General Device Information,1,2,Lost or Stolen Device Procedure,"Lost, Stolen, MacBook, Laptop, iPad, Chromebook, Device"," Keywords: Lost, Stolen, MacBook, Laptop, iPad, Chromebook, Device 
    
  Lost or Stolen Device Procedure 
@@ -7831,7 +7831,7 @@ If your device was stolen off-site, report it to your Admin and give them a copy
  If the device is found, please create a new Tech Ticket with the title 'Found iPad', for example. 
  We will unlock the device. 
  If a replacement was sent to you, please return it, with the charger 
- ",2024-03-12T17:54:56Z,2024-03-18T09:11:44Z,2024-03-14T16:19:15Z,2025-04-01T00:00:00Z,0,5,0,0
+ ",2024-03-12 17:54:56,2024-03-18T09:11:44Z,2024-03-14T16:19:15Z,2025-04-01T00:00:00Z,0,5,0,0
 6000039892,6000542935,Technology,General Device Information,1,1,New Hire Device - STANDARD OPERATION PROCEDURE,"New hire, New emplyee, New teacher, Need laptop, New Staff","   
  New Hire Device - STANDARD OPERATION PROCEDURE 
    
@@ -7840,11 +7840,11 @@ If your device was stolen off-site, report it to your Admin and give them a copy
  Tech Services staff will check out the appropriate device for the new employee’s position and send them a DocuSign Use Agreement for the use of the device  
  Once the Agreement is signed, we will have a Tech deliver it to the new hire at their assigned school 
  If a device hasn’t been received for them after a week, submit a ticket and Tech Services will look into it and get a device sent out as soon as possible 
- ",2024-04-04T21:27:18Z,2024-04-04T21:27:55Z,2024-04-04T21:27:55Z,2025-04-01T00:00:00Z,1,0,0,0
+ ",2024-04-04 21:27:18,2024-04-04T21:27:55Z,2024-04-04T21:27:55Z,2025-04-01T00:00:00Z,1,0,0,0
 6000007587,6000542935,Technology,General Device Information,1,2,New technology order,"New, Tech, Technology, Ordering, Order"," Keywords: New, Tech, Technology, Order, Ordering 
  Aliases: 
   
-   ",2017-09-26T18:24:42Z,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2017-09-26 18:24:42,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,2,0,0
 6000034220,6001668715,Technology,General Device Information,1,2,Pairing Logitech Keyboard - Logitech Unifying Software Workflow,"keyboard, pairing, logitech"," Keywords: keyboard, pairing, logitech, reconnecting keyboard, logitech keyboard 
  Aliases: keyboard, pairing, logitech, reconnecting keyboard, logitech keyboard 
    
@@ -7879,7 +7879,7 @@ If your device was stolen off-site, report it to your Admin and give them a copy
    
    
  If this doesn't go as described above, please check batteries and/or call Help Desk. 
-   ",2023-06-22T17:08:23Z,2024-03-14T20:08:17Z,2024-03-14T18:18:56Z,2025-04-01T00:00:00Z,3,0,0,0
+   ",2023-06-22 17:08:23,2024-03-14T20:08:17Z,2024-03-14T18:18:56Z,2025-04-01T00:00:00Z,3,0,0,0
 6000029958,6000837079,Technology,General Device Information,1,2,SWE Community Room Screen Sharing,110," This article covers how to share your computer screen to the TV's in the SWE Community Room. 
    
  The easiest way is to utilize the Apple TV. This will allow you to wirelessly share your screen. This will work with both district and non-district computers, but it has to be a Mac. Windows computers cannot share to the Apple TV.  
@@ -7916,7 +7916,7 @@ If your device was stolen off-site, report it to your Admin and give them a copy
    
  So when hardwiring, ensure the TV's are both on (Display Power should be lit up blue for both Displays on the touch-panel). Then, simply select Table Left, Table Right, or North Wall, depending on which HDMI wall port you're plugged into. Upon selecting the correct source (HDMI wall port) on the touch panel, you should see your computer's screen on both TV's. 
    
- Please turn the TV's off when you're done by tapping 'N. Display Power' and 'W. Display Power' on the touch panel.  ",2022-03-17T16:57:40Z,2024-03-18T09:11:38Z,2024-03-14T16:19:15Z,2025-04-01T00:00:00Z,0,0,0,0
+ Please turn the TV's off when you're done by tapping 'N. Display Power' and 'W. Display Power' on the touch panel.  ",2022-03-17 16:57:40,2024-03-18T09:11:38Z,2024-03-14T16:19:15Z,2025-04-01T00:00:00Z,0,0,0,0
 6000026382,6000542933,Technology,General Device Information,1,2,Sanitizing Your Device,"Computer, Clean, Device, Chromebook, Laptop, Sanitize"," Keywords: Sanitize, Computer 
  Aliases: Clean, Device, Chromebook, Laptop 
  Summary: 
@@ -7939,7 +7939,7 @@ If your device was stolen off-site, report it to your Admin and give them a copy
  Alternative #4 with Bleach  
  1/3 cup per gallon, or 4 teaspoons per quart. Dampen a cloth and wipe surface. 
    
- Based on Health Department Guidance as of 8:30 p.m. on 3/15/2020 ",2021-03-12T18:35:40Z,2024-03-18T09:11:35Z,2024-03-14T18:50:35Z,2025-04-01T00:00:00Z,1,1,0,0
+ Based on Health Department Guidance as of 8:30 p.m. on 3/15/2020 ",2021-03-12 18:35:40,2024-03-18T09:11:35Z,2024-03-14T18:50:35Z,2025-04-01T00:00:00Z,1,1,0,0
 6000007590,6000542935,Technology,General Device Information,1,2,Staff Leaving District,"Staff, Leaving, Retiring, Quit, leave, Retire, Left, No longer, Return"," Keywords: Staff, Leaving, Retiring, quit, leave, no longer, Retire, Left, Return 
  Aliases: 
    
@@ -7951,14 +7951,14 @@ If your device was stolen off-site, report it to your Admin and give them a copy
    
  Thank you! 
  The Tech Department 
-   ",2017-09-26T18:28:52Z,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2017-09-26 18:28:52,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,1,0,0,0
 6000007589,6000542935,Technology,General Device Information,1,2,Tech Surplus Procedure,"Surplus, Device, Inventory, Dispose, Equipment, Disposal, Old, Outdated"," Keywords: Surplus, Inventory, Device, Disposal, Equipment, Dispose, Old, Outdated 
  Aliases: Junk, Old Tech 
    
  Tech Surplus Procedure 
    
  Fill out the Service Request Form found here. 
-   ",2017-09-26T18:25:42Z,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2017-09-26 18:25:42,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,2,0,0
 6000008388,6001521595,Technology,General Device Information,1,2,"Tools to Improve Resolution, Size, Zoom, etc using an Aver Document Camera, Sphere2","Sphere, Sphere2, Aver, Resolution, Size, Document Camera"," Keywords: Aver, Document Camera, Resolution, Size, Sphere 
  Aliases: 
    
@@ -7988,7 +7988,7 @@ Original Size: To expand the document to the full width of your monitor, click t
   
    
    
-   ",2017-10-18T21:30:45Z,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2017-10-18 21:30:45,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,1,0,0
 6000024783,6001168039,Technology,General Schoology,1,2,A Quick Schoology Course Search,"course, search"," Keywords: course, search 
  Aliases: Schoology 
  
@@ -8008,7 +8008,7 @@ Original Size: To expand the document to the full width of your monitor, click t
    
  More details on this Schoology page:  
  https://support.schoology.com/hc/en-us/articles/115012261988-How-to-use-the-Course-Listing-and-Section-Search-System-Admins-#h_92e24456-3eb2-4193-bd52-f2b74ea35915 
- ",2020-09-17T23:41:16Z,2024-03-18T09:11:33Z,2024-03-13T17:32:43Z,2025-04-01T00:00:00Z,4,0,0,0
+ ",2020-09-17 23:41:16,2024-03-18T09:11:33Z,2024-03-13T17:32:43Z,2025-04-01T00:00:00Z,4,0,0,0
 6000006040,6000736645,Technology,General Schoology,1,2,Access Archived Courses in Schoology,"Archived, Schoology, Missing, Courses"," 
   
  Keywords: Archived, Schoology, Missing, Courses 
@@ -8045,7 +8045,7 @@ Important Notes: 
    
    
    
- ",2017-08-10T22:01:01Z,2024-03-18T09:11:26Z,2024-03-12T17:46:51Z,2025-04-01T00:00:00Z,8,2,0,0
+ ",2017-08-10 22:01:01,2024-03-18T09:11:26Z,2024-03-12T17:46:51Z,2025-04-01T00:00:00Z,8,2,0,0
 6000006036,6000736645,Technology,General Schoology,1,2,Add Events to Calendars in Schoology,"Calendar, Event, Schoology"," Keywords: Calendar, Events, Create, Schoology 
  Aliases: 
    
@@ -8300,7 +8300,7 @@ Note:
  
  
  You can also add your Schoology calendar to an external calendar so that changes you make in Schoology automatically update in your other calendar. For instructions on how to link your Schoology calendar to a different calendar, click here. 
-   ",2017-08-10T22:00:56Z,2024-03-18T09:11:26Z,2024-03-12T17:46:04Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:00:56,2024-03-18T09:11:26Z,2024-03-12T17:46:04Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024829,6000736645,Technology,General Schoology,1,2,Add Zoom Link to Event Calendar in Schoology,"Zoom, Meetings, Event, Calendar"," Keywords: Zoom, Meetings, Event Calendar 
  Aliases: 
    
@@ -8318,7 +8318,7 @@ Note:
  Centralized Access: By adding Zoom meetings to the Schoology calendar, students can view all their upcoming Zoom sessions from different classes in one centralized location, aiding in better organization. 
  
  The video aims to simplify the process for students to access their Zoom meetings, reducing the frustration of managing multiple links and passwords. Donna concludes by inviting feedback and offering additional assistance. 
-   ",2020-09-23T22:18:07Z,2024-03-18T09:11:33Z,2024-03-14T20:29:23Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-09-23 22:18:07,2024-03-18T09:11:33Z,2024-03-14T20:29:23Z,2025-04-01T00:00:00Z,0,0,0,0
 6000026832,6000736645,Technology,General Schoology,1,2,Adding Feedback & Grade Comments in Schoology,"Feedback, Schoology, Comments, Grades"," Keywords: Feedback, Schoology, Comments, Grades 
  Aliases: 
    
@@ -8371,7 +8371,7 @@ Note: Depending on the settings in place at your school, this area and some of i
 See this for more information about how:   GRADE BY QUESTION FOR ASSESSMENTS
  
    
-   ",2021-04-28T20:29:57Z,2024-03-18T09:11:36Z,2024-03-12T17:17:49Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-04-28 20:29:57,2024-03-18T09:11:36Z,2024-03-12T17:17:49Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029226,6000736645,Technology,General Schoology,1,2,Assigning SpringBoard in Schoology,"Schoology, Springboard, Assign"," Keywords: Schoology, Springboard, Assign 
  Aliases: 
    
@@ -8379,7 +8379,7 @@ See this for more information about how:   GRADE BY QUESTION FOR ASSESSMENTS
  To assign SpringBoard to students in Schoology, use the common cartridge files.  Here's a guide on how to do that. 
    
   
-  ",2022-01-05T21:51:25Z,2024-03-18T09:11:37Z,2024-03-12T18:15:08Z,2025-04-01T00:00:00Z,0,1,0,0
+  ",2022-01-05 21:51:25,2024-03-18T09:11:37Z,2024-03-12T18:15:08Z,2025-04-01T00:00:00Z,0,1,0,0
 6000024331,6001168039,Technology,General Schoology,1,2,Changing the Grading Periods of a Course,"Grading Periods, curent courses, add grading period, setting the grading period"," Keywords: Grading periods, current courses, add grading period, setting the grading period  
  Aliases: Schoology 
  You should only change the grading period of a course that you created. You will NOT be able to change the grading period of a course that was created through PowerSchool. 
@@ -8395,7 +8395,7 @@ See this for more information about how:   GRADE BY QUESTION FOR ASSESSMENTS
  Click Save to complete. 
  
   
-   ",2020-08-06T18:24:44Z,2024-03-18T09:11:32Z,2024-03-13T17:31:49Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-08-06 18:24:44,2024-03-18T09:11:32Z,2024-03-13T17:31:49Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024848,6000736645,Technology,General Schoology,1,2,Copy Grade Settings from One Course to Another in Schoology,"Schoology, Grades, Copy, Course"," Keywords: Schoology, Grades, Copy, Course 
  Aliases: 
    
@@ -8409,7 +8409,7 @@ See this for more information about how:   GRADE BY QUESTION FOR ASSESSMENTS
  Select the course(s) to which you'd like to copy the grade settings. You can only copy to courses for which you are a Course Admin. 
  Click Copy to complete.  
  
-  ",2020-09-25T15:41:18Z,2024-03-18T09:11:33Z,2024-03-12T16:54:03Z,2025-04-01T00:00:00Z,1,1,0,0
+  ",2020-09-25 15:41:18,2024-03-18T09:11:33Z,2024-03-12T16:54:03Z,2025-04-01T00:00:00Z,1,1,0,0
 6000024597,6000736645,Technology,General Schoology,1,2,Create and Use Discussions in Schoology Courses,"Discussions, Schoology"," Keywords: Schoology, Discussions 
  Aliases: 
    
@@ -8529,7 +8529,7 @@ Note: Opening a discussion on the mobile app does not affect the Unread Posts
    
  How to Use Discussion - Example of how students would interact and respond 
    
-   ",2020-09-01T17:15:48Z,2024-03-18T09:11:32Z,2024-03-12T17:49:43Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-09-01 17:15:48,2024-03-18T09:11:32Z,2024-03-12T17:49:43Z,2025-04-01T00:00:00Z,0,0,0,0
 6000009183,6000736645,Technology,General Schoology,1,2,Creating and Using Question Banks in Schoology Help Video,"Schoology, Question, Banks"," Keywords: Schoology, Question Banks 
  Aliases: 
    
@@ -8551,7 +8551,7 @@ Using Questions from the Bank in Quizzes: To create a quiz from the question ban
  
 Finalizing the Quiz: After adding questions, adjust the maximum points for the quiz, and set other necessary settings like randomizing question order and making the quiz available to students. 
  
- The video aims to assist educators in efficiently managing test questions and creating quizzes in Schoology, thereby streamlining the assessment process. ",2017-11-13T01:19:51Z,2024-03-18T09:11:28Z,2024-03-14T20:14:01Z,2025-04-01T00:00:00Z,0,0,0,0
+ The video aims to assist educators in efficiently managing test questions and creating quizzes in Schoology, thereby streamlining the assessment process. ",2017-11-13 01:19:51,2024-03-18T09:11:28Z,2024-03-14T20:14:01Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039529,6001694359,Technology,General Schoology,1,2,Due Dates for Grading Columns in Schoology disabled,"Grading Column, due dates, greyed out, Schoology grades, gradebook"," Keywords: Schoology, due dates, grading, disabled due dates, gradebook. 
  Aliases: period, grading period, grading columns, grades, feature flag, courses. 
    
@@ -8570,7 +8570,7 @@ Finalizing the Quiz: After adding questions, adjust the maximum points for the q
    
  After Schoology support enables this setting, the due dates on a Gradin Column should look like this: 
   
-   ",2024-03-07T22:56:11Z,2024-03-14T19:17:47Z,2024-03-13T17:40:30Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-03-07 22:56:11,2024-03-14T19:17:47Z,2024-03-13T17:40:30Z,2025-04-01T00:00:00Z,0,0,0,0
 6000027005,6001168039,Technology,General Schoology,1,2,End-of-Term/Year Schoology Considerations,"Archived Courses, End of year"," Keywords: Archived Courses, End of year, gradebook sync. 
  Aliases: Schoology, not syncing, out of sync, final grades. 
    
@@ -8674,13 +8674,13 @@ Finalizing the Quiz: After adding questions, adjust the maximum points for the q
    
  Please open/share this Google Doc version of this article if needed: 
  End of Term/Year Schoology Considerations 
-   ",2021-05-10T20:43:17Z,2024-03-21T19:55:29Z,2024-03-21T19:55:29Z,2025-04-01T00:00:00Z,6,1,0,0
+   ",2021-05-10 20:43:17,2024-03-21T19:55:29Z,2024-03-21T19:55:29Z,2025-04-01T00:00:00Z,6,1,0,0
 6000024794,6001168039,Technology,General Schoology,1,2,Error Message when teacher is trying to open File in Schoology,"error, not document owner, access"," Keywords: Error, not document owner, access 
  Aliases: Schoology 
  Error Message: {""errors"":{""detail"":""Failed to retrieve provider email for current user"",""source"":{""exception"":""Exception""}}}
  
   
- This error indicates the person attempting to access the assignment is neither the document owner nor the student. This is typically seen when a co-teacher is attempting to access the assignment. See Q: Can my co-teacher and I both grade student work submitted via Google Drive Assignments? ",2020-09-20T18:32:00Z,2024-03-18T09:11:33Z,2024-03-13T17:33:00Z,2025-04-01T00:00:00Z,0,0,0,0
+ This error indicates the person attempting to access the assignment is neither the document owner nor the student. This is typically seen when a co-teacher is attempting to access the assignment. See Q: Can my co-teacher and I both grade student work submitted via Google Drive Assignments? ",2020-09-20 18:32:00,2024-03-18T09:11:33Z,2024-03-13T17:33:00Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006974,6000736645,Technology,General Schoology,1,2,HOW TO “CHANGE” OR UPDATE YOUR PASSWORD IN YOUR SCHOOLOGY ACCOUNT,"Schoology, Password"," Keywords: Schoology, Password 
  Aliases: 
    
@@ -8693,7 +8693,7 @@ Finalizing the Quiz: After adding questions, adjust the maximum points for the q
  STEP 2 Scroll down to the segment called “Account Password”. Even though you aren’t really going to “change” your password (because you are really just telling Schoology what your PSD password is), please click on “Change your password”. You will then put your PSD Password into the “New Password” field and the “Confirm Password” field. Then press Submit. Now you should be able to login to your Schoology account on mobile apps. 1. 2. 3 
                                 
    
-   ",2017-09-05T00:02:50Z,2024-03-18T09:11:28Z,2024-03-12T17:47:17Z,2025-04-01T00:00:00Z,9,4,0,0
+   ",2017-09-05 00:02:50,2024-03-18T09:11:28Z,2024-03-12T17:47:17Z,2025-04-01T00:00:00Z,9,4,0,0
 6000025182,6001168039,Technology,General Schoology,1,2,How Students and Staff Update their Schoology Password for Mobile App Usage,"change password, update before using app, Schoology mobile app"," Keywords: change password, update before using app, Schoology mobile app 
  Aliases: Schoology, Schoology app, Schoology mobile app 
   Watch video below to learn how to change your Schoology password before using the mobile app. This is for Staff and Students only.  
@@ -8722,7 +8722,7 @@ Notification Settings: Users can check the 'Notifications' section in Schoology
  
  The video is designed to help users in the Peninsula School District smoothly transition to using the Schoology mobile app by updating their passwords appropriately. 
    
-   ",2020-10-27T20:05:16Z,2024-03-18T09:11:34Z,2024-03-14T20:45:17Z,2025-04-01T00:00:00Z,1,5,0,0
+   ",2020-10-27 20:05:16,2024-03-18T09:11:34Z,2024-03-14T20:45:17Z,2025-04-01T00:00:00Z,1,5,0,0
 6000006038,6000736645,Technology,General Schoology,1,2,How students see grading comments on graded assignments in Schoology,"Schoology, Graded, Assignments, Comment"," 
  Keywords: Schoology, Graded, Assignments, Comment 
  Aliases: 
@@ -8732,7 +8732,7 @@ Notification Settings: Users can check the 'Notifications' section in Schoology
    
   
   
- ",2017-08-10T22:00:59Z,2024-03-18T09:11:26Z,2024-03-12T17:46:29Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2017-08-10 22:00:59,2024-03-18T09:11:26Z,2024-03-12T17:46:29Z,2025-04-01T00:00:00Z,0,0,0,0
 6000023252,6001168039,Technology,General Schoology,1,2,How to Change or Edit Your Profile Picture in Schoology and Edit Picture,"Schoology Profile Picture, Schoology Teacher Picture, Schoology Picture","   
  Keywords: Schoology Profile Picture, Schoology Teacher Picture, Schoology Picture 
  Aliases: Schoology 
@@ -8761,7 +8761,7 @@ Note: If the Edit Picture option does not appear when you hover over your pictur
    
    
    
- <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> ",2020-05-03T14:04:57Z,2024-03-18T09:11:31Z,2024-03-13T17:31:35Z,2025-04-01T00:00:00Z,1,1,0,0
+ <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> ",2020-05-03 14:04:57,2024-03-18T09:11:31Z,2024-03-13T17:31:35Z,2025-04-01T00:00:00Z,1,1,0,0
 6000032318,6000736645,Technology,General Schoology,1,2,How to Find Archived Classes,"Archive, Courses, Gradebook, Grading, Schoology"," Keywords: Archive, Courses, Gradebook, Schoology, Grading 
  Aliases: 
    
@@ -8785,7 +8785,7 @@ Filtering by Grading Term: In the Gradebook, you can select the specific grading
  
 Manipulating Data: Once in the Gradebook, you have the capability to manipulate and change data as needed. 
  
- Angela's video is a concise guide aimed at helping educators efficiently navigate through Schoology to access and work with archived course information, particularly within the Gradebook. She concludes by offering further assistance for any questions viewers might have. ",2022-11-10T00:27:04Z,2024-03-14T20:49:32Z,2024-03-14T20:49:32Z,2025-04-01T00:00:00Z,0,0,0,0
+ Angela's video is a concise guide aimed at helping educators efficiently navigate through Schoology to access and work with archived course information, particularly within the Gradebook. She concludes by offering further assistance for any questions viewers might have. ",2022-11-10 00:27:04,2024-03-14T20:49:32Z,2024-03-14T20:49:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000030878,6000542933,Technology,General Schoology,1,2,How to Search for and Join Schoology Groups,"schoology, join, group","   
  Keywords: schoology, join, group 
  Aliases: schoology groups 
@@ -8803,7 +8803,7 @@ Manipulating Data: Once in the Gradebook, you have the capability to manipulate
  Click here for Schoology's Guide to Schoology Groups.    
    
  <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span>   
-   ",2022-06-07T02:48:29Z,2024-04-10T18:08:30Z,2024-04-10T18:08:30Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2022-06-07 02:48:29,2024-04-10T18:08:30Z,2024-04-10T18:08:30Z,2025-04-01T00:00:00Z,0,1,0,0
 6000024611,6000736645,Technology,General Schoology,1,2,How to Unpublish Items in Schoology,"Publish, Unpublish, Schoology"," Keywords: Schoology, Publish, Unpublish 
  Aliases: 
    
@@ -8830,7 +8830,7 @@ Manipulating Data: Once in the Gradebook, you have the capability to manipulate
  
  
 Note: The date and time of availability follow the user's time zone. If a student of a course has a different time zone than your settings, the folder will be available according to the date and time of the student's time zone. You can change your time zone in your personal Account Settings. 
-  ",2020-09-02T20:41:55Z,2024-03-18T09:11:32Z,2024-03-12T17:52:39Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2020-09-02 20:41:55,2024-03-18T09:11:32Z,2024-03-12T17:52:39Z,2025-04-01T00:00:00Z,0,0,0,0
 6000022544,6001168039,Technology,General Schoology,1,2,Linking Sections in Schoology,"Schoology, courses, linking, link, new course with linked section"," Keywords: courses, linking, link, new course with linked sections 
  Aliases: Schoology 
  WARNING: Before linking sections for any course, please make sure you understand ALL of the information and results of linking sections. If this is the first time you are using Schoology, you should work alongside a colleague and/or DLI instructional facilitator or digital learning coach to ensure you have worked through all the possible pitfalls and are set up for success.  
@@ -8911,7 +8911,7 @@ Note: If you do not see the Create Course button, it may be because your System
  Click +Add in the top Section Name row to create new sections that are automatically linked to the current section.  
  
   
- Back to top ",2020-03-24T22:38:07Z,2024-03-18T09:11:30Z,2024-03-13T17:30:31Z,2025-04-01T00:00:00Z,3,6,0,0
+ Back to top ",2020-03-24 22:38:07,2024-03-18T09:11:30Z,2024-03-13T17:30:31Z,2025-04-01T00:00:00Z,3,6,0,0
 6000022663,6001168039,Technology,General Schoology,1,2,Linking or Merging Staff Schoology Account with a Parent Schoology Account,"merge, link, parent accounts"," Keywords: Merge, link, parent accounts 
  Aliases: Schoology 
  Directions for linking Parent Accounts from different organizations and Merging Staff accounts with Student Accounts. 
@@ -8919,7 +8919,7 @@ Note: If you do not see the Create Course button, it may be because your System
  https://support.schoology.com/hc/en-us/articles/206125027-How-do-I-Link-Accounts- 
    
  Linking parent accounts: 
- https://support.schoology.com/hc/en-us/articles/201000893-Linking-Parent-Accounts-Across-Different-Organizations ",2020-03-31T13:13:09Z,2024-03-18T09:11:30Z,2024-03-13T17:31:21Z,2025-04-01T00:00:00Z,5,2,0,0
+ https://support.schoology.com/hc/en-us/articles/201000893-Linking-Parent-Accounts-Across-Different-Organizations ",2020-03-31 13:13:09,2024-03-18T09:11:30Z,2024-03-13T17:31:21Z,2025-04-01T00:00:00Z,5,2,0,0
 6000024919,6000736645,Technology,General Schoology,1,2,Make an Update into an Announcement in a Schoology Course,"Update, Announcements, Schoology"," Keywords: Schoology, Update Announcements 
  Aliases: 
    
@@ -8929,7 +8929,7 @@ Note: If you do not see the Create Course button, it may be because your System
    
  This promotes the update to the top of the Updates page and to the top of the Course page until you remove the announcement from the top. 
    
-  ",2020-10-03T17:20:27Z,2024-03-18T09:11:33Z,2024-03-12T16:55:26Z,2025-04-01T00:00:00Z,3,0,0,0
+  ",2020-10-03 17:20:27,2024-03-18T09:11:33Z,2024-03-12T16:55:26Z,2025-04-01T00:00:00Z,3,0,0,0
 6000024514,6001168039,Technology,General Schoology,1,2,Manage Administrator Roles of Members in a course,"members, administrators, roles, manage materials, section override roles","  
  Keywords: members, administrators, roles, manage materials, section override roles 
  Aliases: Schoology 
@@ -9032,7 +9032,7 @@ The blank shield icon, indicating that a user is a course admin with a section
 Note: If you aren't sure which permissions are available to a user based on their organization-level role, please reach out to your organization's Support Contact. 
   
   
-  ",2020-08-23T20:46:01Z,2024-03-18T09:11:32Z,2024-03-13T17:32:04Z,2025-04-01T00:00:00Z,8,0,0,0
+  ",2020-08-23 20:46:01,2024-03-18T09:11:32Z,2024-03-13T17:32:04Z,2025-04-01T00:00:00Z,8,0,0,0
 6000014792,6000736645,Technology,General Schoology,1,2,Reorder Groups & Courses in Schoology,"Schoology, layout, Reorder, Groups"," Keywords: Schoology, layout, Reorder groups 
  Aliases: 
    
@@ -9068,7 +9068,7 @@ Note: If you aren't sure which permissions are available to a user based on the
  Reordering Courses works the same way. 
    
     
-  ",2018-08-07T02:51:27Z,2024-03-18T09:11:28Z,2024-03-12T17:55:43Z,2025-04-01T00:00:00Z,6,1,0,0
+  ",2018-08-07 02:51:27,2024-03-18T09:11:28Z,2024-03-12T17:55:43Z,2025-04-01T00:00:00Z,6,1,0,0
 6000014878,6000542926,Technology,General Schoology,1,2,Reordering Courses or Groups in Schoology from Course Dashboard,"Reorder, Schoology Course, Course, Reordering"," Keywords: Schoology Reorder Reordering Course Dashboard 
  Aliases:  
  This video will show you how to reorder or arrange your Schoology Courses. 
@@ -9098,7 +9098,7 @@ Note: If you aren't sure which permissions are available to a user based on the
     
    
    
-   ",2018-08-10T21:59:41Z,2024-03-18T09:11:28Z,2024-03-13T17:28:31Z,2025-04-01T00:00:00Z,15,4,0,0
+   ",2018-08-10 21:59:41,2024-03-18T09:11:28Z,2024-03-13T17:28:31Z,2025-04-01T00:00:00Z,15,4,0,0
 6000024588,6001168039,Technology,General Schoology,1,2,Save Courses to Resources in Schoology,"courses, schoology resources, course materials, saving course materials, resource collection, template for future course"," Keywords: courses, schoology resources, course materials, saving course materials, resource collection, template for future course 
  Aliases: Schoology 
  As a course comes to an end, you can save the materials you've created to your Resources. This enables you to copy your materials to future courses or share them with other educators. 
@@ -9154,7 +9154,7 @@ Important Notes:
  
    
    
- See this for more information on using the Google Drive Assignment Button ",2020-09-01T02:56:17Z,2024-03-18T09:11:32Z,2024-03-13T17:32:30Z,2025-04-01T00:00:00Z,5,0,0,0
+ See this for more information on using the Google Drive Assignment Button ",2020-09-01 02:56:17,2024-03-18T09:11:32Z,2024-03-13T17:32:30Z,2025-04-01T00:00:00Z,5,0,0,0
 6000006037,6000736645,Technology,General Schoology,1,2,Schoology - Changing Section Name,"Schoology, Course, Section, Name"," 
  Keywords: Schoology, Course, Section Names, Course Names, PowerSchool Sync 
  Aliases: Schoology, LMS, SIS, PowerSchool, Changing Names, Unique Course Name, Unique Section Name 
@@ -9170,7 +9170,7 @@ Important Notes:
    
   
   
- ",2017-08-10T22:00:56Z,2024-03-18T09:11:26Z,2024-03-12T16:46:38Z,2025-04-01T00:00:00Z,12,3,0,0
+ ",2017-08-10 22:00:56,2024-03-18T09:11:26Z,2024-03-12T16:46:38Z,2025-04-01T00:00:00Z,12,3,0,0
 6000006023,6000736645,Technology,General Schoology,1,2,Schoology - How to Access Groups (Joining/Leaving),"Schoology, Groups, Join, Leave"," Keywords: Schoology, Group, Groups, Join, Leave, Students, Staff 
  Aliases: Schoology Group, Schoology Groups, Joining Group, Leaving Group, Student Access 
    
@@ -9204,7 +9204,7 @@ If you no longer need to be a member of a Group, click on Leave this Group. You
    
    
    
-   ",2017-08-10T22:00:37Z,2024-03-18T09:11:26Z,2024-03-12T20:00:53Z,2025-04-01T00:00:00Z,4,2,0,0
+   ",2017-08-10 22:00:37,2024-03-18T09:11:26Z,2024-03-12T20:00:53Z,2025-04-01T00:00:00Z,4,2,0,0
 6000006025,6000890679,Technology,General Schoology,1,2,Schoology - How to Create a Group,"Schoology, Groups, Permissions, Group, Create"," Keywords: Group, Groups, Schoology, Create, Creating, Creation 
  Aliases: Group, Group Permissions, Group Creation, Schoology Group, How-To 
    
@@ -9225,7 +9225,7 @@ If you no longer need to be a member of a Group, click on Leave this Group. You
    
    
  For Instructions on how your students can join groups, please refer to this link: https://psd401.freshservice.com/support/solutions/articles/6000006023 
- Please call Help Desk at (253) 530-3711 if you have any questions or are needing assistance.  ",2017-08-10T22:00:38Z,2024-03-18T09:11:26Z,2024-03-12T17:35:04Z,2025-04-01T00:00:00Z,0,0,0,0
+ Please call Help Desk at (253) 530-3711 if you have any questions or are needing assistance.  ",2017-08-10 22:00:38,2024-03-18T09:11:26Z,2024-03-12T17:35:04Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025788,6000736645,Technology,General Schoology,1,2,Schoology - Restore Deleted Course,"Schoology, Restore, Deleted, Courses"," Keywords: Schoology, Restore, Deleted, Courses 
  Aliases: 
    
@@ -9239,12 +9239,12 @@ If you no longer need to be a member of a Group, click on Leave this Group. You
    
      Once the newly created blank course has been deleted, go and restore the course that was accidently deleted. Courses > My Courses > Deleted Courses > Navigate to the appropriate school > Select the course > Restore 
    
- Question? Ask Natalie for help    ",2021-01-08T06:02:58Z,2024-03-14T19:17:47Z,2024-03-12T18:00:24Z,2025-04-01T00:00:00Z,1,1,0,0
+ Question? Ask Natalie for help    ",2021-01-08 06:02:58,2024-03-14T19:17:47Z,2024-03-12T18:00:24Z,2025-04-01T00:00:00Z,1,1,0,0
 6000026918,6001168039,Technology,General Schoology,1,2,Schoology Basics Checklist,"Schoology, Schoology 101, Schoology Basics, schoology support"," Keywords: Schoology, Schoology 101, Schoology basics, schoology support,  
  Aliases: Schoology 
   The Schoology Basics Checklist will guide you through steps for setting up and using Schoology. 
    
- Schoology Basics Checklist ",2021-04-30T17:13:59Z,2024-03-18T09:11:36Z,2024-03-13T17:35:59Z,2025-04-01T00:00:00Z,4,11,0,0
+ Schoology Basics Checklist ",2021-04-30 17:13:59,2024-03-18T09:11:36Z,2024-03-13T17:35:59Z,2025-04-01T00:00:00Z,4,11,0,0
 6000024609,6000736645,Technology,General Schoology,1,2,Schoology Course Templates,"Schoology, Templates"," Keywords: Schoology, Templates 
  Aliases: 
    
@@ -9252,7 +9252,7 @@ If you no longer need to be a member of a Group, click on Leave this Group. You
    
  You will find the Course Templates in the PSD Schoology Forum: 
  https://psd401.schoology.com/group/1917525011/materials#/group/1917525011/materials?f=150650015 
-  ",2020-09-02T17:03:38Z,2024-03-18T09:11:32Z,2024-03-12T17:52:13Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2020-09-02 17:03:38,2024-03-18T09:11:32Z,2024-03-12T17:52:13Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024847,6000736645,Technology,General Schoology,1,2,Schoology Grade Set Up,"Gradebook, Setup, Grades"," Keywords: Schoology, Grades, Setup 
  Aliases: 
    
@@ -9406,11 +9406,11 @@ Note: The Numeric and A +/- scales are pre-populated for all Schoology instructo
  
 Please click here for the self-guided flowdeck to walk you through setting up your Schoology gradebook with the option to sync to PowerSchool. Guided Schoology & PowerTeacher Pro Gradebook Setup for Secondary
  
-    ",2020-09-25T15:24:41Z,2024-03-18T09:11:33Z,2024-03-12T16:53:10Z,2025-04-01T00:00:00Z,4,2,0,0
+    ",2020-09-25 15:24:41,2024-03-18T09:11:33Z,2024-03-12T16:53:10Z,2025-04-01T00:00:00Z,4,2,0,0
 6000015572,6000736645,Technology,General Schoology,1,2,Schoology vs Google Classroom Explanation by Katie Siemer,"Schoology, Google Classroom","  Keywords: Schoology, Google Classroom 
  Aliases: 
    
-  Schoology vs. Google Classroom ",2018-09-24T15:10:17Z,2024-03-18T09:11:29Z,2024-03-12T17:56:37Z,2025-04-01T00:00:00Z,0,0,0,0
+  Schoology vs. Google Classroom ",2018-09-24 15:10:17,2024-03-18T09:11:29Z,2024-03-12T17:56:37Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024918,6001168039,Technology,General Schoology,1,2,Set Default Landing Page for a Schoology Course,"Schoology, Defualt page, updates, Materials, change default landing"," Keywords: Default page, updates, materials, change default landing 
  Aliases: Schoology 
  What is the Default landing page? 
@@ -9421,7 +9421,7 @@ Please click here for the self-guided flowdeck to walk you through setting up yo
  Select Edit Privacy/Course Settings. 
  In the Default Landing Page menu, select Updates. 
  Click Save Changes to update your settings. 
- ",2020-10-03T17:14:46Z,2024-03-14T19:17:47Z,2024-03-13T17:33:14Z,2025-04-01T00:00:00Z,1,0,0,0
+ ",2020-10-03 17:14:46,2024-03-14T19:17:47Z,2024-03-13T17:33:14Z,2025-04-01T00:00:00Z,1,0,0,0
 6000024928,6000736645,Technology,General Schoology,1,2,Setting to Display Overdue Materials in Student Schoology Accounts,"Schoology, Overdue"," Keywords: Schoology, Overdue 
  Aliases: 
    
@@ -9455,12 +9455,12 @@ Note: The Overdue area appears on the homepage only, it cannot be enabled at th
  Notifications Settings 
  To receive email or text notifications for overdue materials, course members can enable the Course Materials Overdue option in the Notifications area. Select On in the dropdown menu to receive notifications for overdue materials in all your courses, or select Custom and choose the courses for which you want overdue notifications. 
   
- Note: While the item may remain in the Overdue pane, students and parents will receive only one notification per late material regardless of how long it remains unsubmitted.  ",2020-10-05T15:22:21Z,2024-03-18T09:11:33Z,2024-03-12T16:56:23Z,2025-04-01T00:00:00Z,0,1,0,0
+ Note: While the item may remain in the Overdue pane, students and parents will receive only one notification per late material regardless of how long it remains unsubmitted.  ",2020-10-05 15:22:21,2024-03-18T09:11:33Z,2024-03-12T16:56:23Z,2025-04-01T00:00:00Z,0,1,0,0
 6000026917,6001168039,Technology,General Schoology,1,2,Start of Term/Year Instructor Schoology Checklist,"schoology, beginning of the year, term year, prepare your courses, adding materials and grading, elementary schoology grade set up, gradebook options, course templates, course section linkinig, set up courses, creating courses"," Keywords:prepare your courses. adding materials and grading, elementary schoology grade set up, gradebook options, course templates, course section linking, syncing schoology grades with PowerTeacher Pro, final grade settings, course templates, set up courses, creating courses 
  Aliases: Schoology, PowerSchool 
  Please open and use this document to guide you through set up each new term 
  Start of Term/Year Instructor Checklist 
-   ",2021-04-30T16:36:12Z,2024-03-18T09:11:36Z,2024-03-13T17:35:46Z,2025-04-01T00:00:00Z,8,6,0,0
+   ",2021-04-30 16:36:12,2024-03-18T09:11:36Z,2024-03-13T17:35:46Z,2025-04-01T00:00:00Z,8,6,0,0
 6000033069,6000736645,Technology,General Schoology,1,2,Student Annotation in Schoology Assignment,"Schoology, Student, Assignment, Annotation"," Keywords: Schoology, Student, Assignment, Annotation 
  Aliases: 
    
@@ -9564,7 +9564,7 @@ Note: Accepted file types: Docx, HTML, JPG, PDF, PNG, PPTX, RTF, TXT, XLS, XLSX,
  Click Re-Submit Assignment.  
  Continue annotating the assignment. Previous annotations will still display. 
  
-  ",2023-02-05T21:26:59Z,2024-03-14T19:17:47Z,2024-03-12T17:01:37Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2023-02-05 21:26:59,2024-03-14T19:17:47Z,2024-03-12T17:01:37Z,2025-04-01T00:00:00Z,0,0,0,0
 6000022546,6001168039,Technology,General Schoology,1,2,Unlinking Sections in Schoology,"Courses, Schoology, sections, unlinking, gradebook, unlink"," Keywords: courses, schoology, sections, unlinking, gradebook, unlink 
  Aliases: Schoology 
    
@@ -9649,7 +9649,7 @@ Notes: 
  Individually assigned items will be marked with a hyphen for students who were not assigned the item.  
  
  
- Back to top ",2020-03-24T22:41:44Z,2024-03-18T09:11:30Z,2024-03-13T17:31:03Z,2025-04-01T00:00:00Z,0,1,0,0
+ Back to top ",2020-03-24 22:41:44,2024-03-18T09:11:30Z,2024-03-13T17:31:03Z,2025-04-01T00:00:00Z,0,1,0,0
 6000034873,6001576430,Technology,Gmail,1,2,Creating a Gmail Template,Email," Keyword: Gmail, Template 
  Aliases: Email 
    
@@ -9682,7 +9682,7 @@ Notes: 
   
    
  9. If you want to use one of your templates in an email, click the three dots and go to ""Templates"". Then just select the template you would like to insert. 
-  ",2023-08-08T15:54:27Z,2024-03-18T09:11:43Z,2024-03-12T18:49:16Z,2025-04-01T00:00:00Z,0,38,0,0
+  ",2023-08-08 15:54:27,2024-03-18T09:11:43Z,2024-03-12T18:49:16Z,2025-04-01T00:00:00Z,0,38,0,0
 6000031366,6000542933,Technology,Gmail,1,2,"Current Mailing Groups With Names, Descriptions & Members","google, groups, email list, staff list, access group"," Keywords: google, groups, email list, staff lists, access group 
  Aliases: staff list, email list, access group 
    
@@ -9700,11 +9700,11 @@ Notes: 
   Below you will find all mailing/sharing groups loaded into Google Workspace as of 7/26/2022. 
    
  Google Groups for PSD 
-   ",2022-07-26T18:54:16Z,2024-03-18T09:11:39Z,2024-03-12T18:41:11Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2022-07-26 18:54:16,2024-03-18T09:11:39Z,2024-03-12T18:41:11Z,2025-04-01T00:00:00Z,0,1,0,0
 6000030909,6000736645,Technology,Gmail,1,2,How to Make a Label (like a Group or Contact List) in Google,"Google, Labels, Contacts, Groups, Email, Lists"," Keywords: Google Labels, Google Contacts, Google Groups, Google Email Lists 
  Aliases: 
    
- <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> ",2022-06-07T22:45:26Z,2024-03-18T09:11:39Z,2024-03-12T18:19:11Z,2025-04-01T00:00:00Z,0,0,0,0
+ <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> ",2022-06-07 22:45:26,2024-03-18T09:11:39Z,2024-03-12T18:19:11Z,2025-04-01T00:00:00Z,0,0,0,0
 6000041120,6001813135,Technology,GoGuardian,1,2,GoGuardian  - Teacher Commands,110," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety 
  Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter 
    
@@ -9781,7 +9781,7 @@ Confirm by clicking the Exclude students button. 
  Annotate 
  With the Annotate Student Screen feature, teachers can place a colored circle on the webpage that the student is currently browsing to help guide them. On the student’s side, the circle will appear for ~10 seconds and then disappear. Teachers may also change the color and size of the pointer by using the Pointer Color and Pointer Size options.  
   This option is available on the bottom right of a student's screen view:     
- ",2024-10-02T17:34:02Z,2024-10-02T20:00:24Z,2024-10-02T20:00:24Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2024-10-02 17:34:02,2024-10-02T20:00:24Z,2024-10-02T20:00:24Z,2025-04-01T00:00:00Z,0,1,0,0
 6000041125,6001694359,Technology,GoGuardian,1,2,GoGuardian - Block/Allow a website (SCENES),School device filter," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety 
  Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter 
  What are Scenes? 
@@ -9830,7 +9830,7 @@ Confirm by clicking the Exclude students button. 
  For more information on using GoGuardian Teacher Scenes, including using auto-open tabs, setting tab limits, advanced filtering options and more, please refer to the following article on Using GoGuardian Teacher Scenes.  
  To learn about conflicting Scenes and how to resolve them, please refer to the following article on Using Scene Statuses.  
    
-   ",2024-10-02T19:03:03Z,2024-10-02T20:00:11Z,2024-10-02T19:23:05Z,2025-04-01T00:00:00Z,0,3,0,0
+   ",2024-10-02 19:03:03,2024-10-02T20:00:11Z,2024-10-02T19:23:05Z,2025-04-01T00:00:00Z,0,3,0,0
 6000041126,6001694359,Technology,GoGuardian,1,2,GoGuardian - Focus Tabs,Focus," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety 
  Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter 
  Teachers can now actively manage students' website tabs to help them stay focused and on task by using the Focus and Make Active features. Please note that the Focus and Make Active features are supported on Chromebooks only at this time.  
@@ -9869,7 +9869,7 @@ Confirm by clicking the Exclude students button. 
  Type in the tab to be opened and click the Focus Website toggle. Click ""Open Tab"" to finish opening and focusing the tab.  
    
   
-   ",2024-10-02T19:31:45Z,2024-10-02T20:00:11Z,2024-10-02T19:33:07Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2024-10-02 19:31:45,2024-10-02T20:00:11Z,2024-10-02T19:33:07Z,2025-04-01T00:00:00Z,0,1,0,0
 6000041119,6001813135,Technology,GoGuardian,1,2,GoGuardian - Quick Start,110," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety 
  Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter 
    
@@ -9892,7 +9892,7 @@ Confirm by clicking the Exclude students button. 
    
  For more information on what you can do besides monitor see USING TEACHER COMMANDS 
   
-   ",2024-10-02T17:05:46Z,2024-10-02T20:16:01Z,2024-10-02T20:16:01Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2024-10-02 17:05:46,2024-10-02T20:16:01Z,2024-10-02T20:16:01Z,2025-04-01T00:00:00Z,0,2,0,0
 6000041128,6001694359,Technology,GoGuardian,1,2,GoGuardian - Teacher Announcements,GoGuardian," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety. 
  Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter 
  The GoGuardian Teacher Announcement feature allows teachers to send an announcement message to all, or individual students in a classroom.  
@@ -9920,7 +9920,7 @@ Confirm by clicking the Exclude students button. 
  When an announcement is sent, all students who receive the announcement will see the message in a pop-up box with the name of the class at the top. Students must click the ""Got it"" button to acknowledge the announcement.  
    
    
-   ",2024-10-02T19:58:08Z,2024-10-02T20:00:11Z,2024-10-02T19:58:10Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2024-10-02 19:58:08,2024-10-02T20:00:11Z,2024-10-02T19:58:10Z,2025-04-01T00:00:00Z,0,1,0,0
 6000041127,6001694359,Technology,GoGuardian,1,2,GoGuardian - Teacher Chat,110," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety. 
  Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter. 
    
@@ -9938,7 +9938,7 @@ Confirm by clicking the Exclude students button. 
    
            
    
-   ",2024-10-02T19:52:19Z,2024-10-02T20:00:11Z,2024-10-02T19:52:21Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2024-10-02 19:52:19,2024-10-02T20:00:11Z,2024-10-02T19:52:21Z,2025-04-01T00:00:00Z,0,1,0,0
 6000041130,6001694359,Technology,GoGuardian,1,2,GoGuardian Help Center,Classroom tech," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety. 
  Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter. 
    
@@ -9969,11 +9969,11 @@ Confirm by clicking the Exclude students button. 
    
   GoGuardian Teacher How-To Guide PDF  
          
-   ",2024-10-02T20:30:22Z,2024-10-02T20:45:03Z,2024-10-02T20:45:03Z,2025-04-01T00:00:00Z,0,10,0,0
+   ",2024-10-02 20:30:22,2024-10-02T20:45:03Z,2024-10-02T20:45:03Z,2025-04-01T00:00:00Z,0,10,0,0
 6000041110,6000837079,Technology,GoGuardian,1,2,GoGuardian Teacher (Work In Progress),"GoGuardian, GoGuardian Teacher"," Work In Progress 
    
   
-   ",2024-10-01T22:24:50Z,2024-10-01T22:57:15Z,2024-10-01T22:57:15Z,,0,2,0,0
+   ",2024-10-01 22:24:50,2024-10-01T22:57:15Z,2024-10-01T22:57:15Z,,0,2,0,0
 6000041151,6000837079,Technology,GoGuardian,1,2,GoGuardian Teacher - macOS / Mac Labs,"GoGuardian, GoGuardian Teacher"," 
  The two required GoGuardian Chrome Extensions (GoGuardian and GoGuardian License) are pushed out to any computer that is in our management groups as being in a Mac Lab, and not a Teaching Station. It's also pushed out to the ASL Laptops at GHH and PHS. 
  If a Mac computer in a Lab is missing these extensions, please submit a ticket with the PSD barcode and/or Apple Serial Number so we can get it updated. 
@@ -9994,7 +9994,7 @@ Confirm by clicking the Exclude students button. 
  3. After signing in and enabling Sync - the following extensions should show up: 
   
    
- 4. Students meeting the above requirements should now be monitorable. ",2024-10-04T23:21:00Z,2024-10-04T23:21:02Z,2024-10-04T23:21:02Z,,0,1,0,0
+ 4. Students meeting the above requirements should now be monitorable. ",2024-10-04 23:21:00,2024-10-04T23:21:02Z,2024-10-04T23:21:02Z,,0,1,0,0
 6000041109,6000837079,Technology,GoGuardian Teacher,1,2,GoGuardian Teacher - Manually Creating Classes,"GoGuardian, Teacher"," This is an internal Solutions Article. The reason being, we don't want to really advertise manually creating classes unless it's been requested. Technically, Teachers and Staff members can add Students that are at the School they teach, but not necessarily in their class(es). 
    
  The idea is to copy and paste this into tickets when this has been requested.  
@@ -10027,7 +10027,7 @@ Confirm by clicking the Exclude students button. 
   
    
  8. You should then be able to start your custom-created class.  
- Note: You can only add Students at your school. ",2024-10-01T20:38:09Z,2024-10-01T20:43:26Z,2024-10-01T20:43:26Z,,0,0,0,0
+ Note: You can only add Students at your school. ",2024-10-01 20:38:09,2024-10-01T20:43:26Z,2024-10-01T20:43:26Z,,0,0,0,0
 6000034404,6000837079,Technology,Google Admin,1,2,Allowing / Trusting Google OAuth Applications,"Google Admin, OAuth"," This article will cover the process of allowing Google OAuth Applications. 
    
  An OAuth Application, in the context of Google, is a website that leverages Google SSO / OAuth Authentication, so that a user can sign into the respective website/service using an existing Google Account. This prevents the user from needing to come up a different password for each website. Another important note is that OAuth authentication is integrated with API controls in Google. So allowing (actually called 'Trusting' in the Google Admin console) OAuth applications, gives them permissions and access to a Users Google Services - Drive, Docs, etc. Only legitimate, trusted OAuth applications should be allowed. There are data security implications of trusting illegitimate third-party OAuth applications. 
@@ -10083,7 +10083,7 @@ Confirm by clicking the Exclude students button. 
  11. If you were not able to find the app via the above method, you will need to add it as a new app. Configured Apps > Add app > Find the OAuth App by ID or Application Name, then follow the steps above. 
   
  12. The OAuth application has now been allowed.  
- Note: It can take ~15 minutes or longer before the user is now able to sign in + unblock to go into effect. ",2023-07-10T21:51:08Z,2024-03-14T17:35:40Z,2024-03-14T17:35:40Z,2025-04-01T00:00:00Z,0,0,0,0
+ Note: It can take ~15 minutes or longer before the user is now able to sign in + unblock to go into effect. ",2023-07-10 21:51:08,2024-03-14T17:35:40Z,2024-03-14T17:35:40Z,2025-04-01T00:00:00Z,0,0,0,0
 6000028621,6000837079,Technology,Google Admin,1,2,"Allowing Google Chrome Extensions, Chromebook Android Apps, Workspace Marketplace Apps / Add-ons","Chrome, Google App, Extensions, Workspace, Add-ons, Browser, Apps","   
  Keywords: Extensions, Chrome, Workspace, Add-ons 
  Aliases: Browser, Apps, Google App 
@@ -10176,7 +10176,7 @@ Confirm by clicking the Exclude students button. 
    
  - Brad White (10/27/21) 
    
-   ",2021-10-27T19:00:35Z,2024-03-20T21:22:18Z,2024-03-14T19:53:00Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-10-27 19:00:35,2024-03-20T21:22:18Z,2024-03-14T19:53:00Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039627,6001668715,Technology,Google Calendar,1,2,Google Calendar - Setting up an Appointment Schedule,110,"  
  keywords: google, calendar, appointment, booking, scheduler, scheduling,   
  Aliases: booking page, appointment set up 
@@ -10201,7 +10201,7 @@ Confirm by clicking the Exclude students button. 
  4. Click ""Open Booking Page"" to view the booking page and share it. 
    
   
-   ",2024-03-15T17:20:30Z,2024-03-15T17:39:58Z,2024-03-15T17:39:58Z,2025-04-01T00:00:00Z,1,3,0,0
+   ",2024-03-15 17:20:30,2024-03-15T17:39:58Z,2024-03-15T17:39:58Z,2025-04-01T00:00:00Z,1,3,0,0
 6000005906,6001576430,Technology,Google Calendar,1,2,How to Delete a Calendar in Google Calendars,"Google, Calendar, Delete"," Keywords: Google, Calendars, Delete 
  Aliases: 
    
@@ -10220,7 +10220,7 @@ Confirm by clicking the Exclude students button. 
    
    
    
-   ",2017-08-10T21:56:31Z,2024-03-18T09:11:25Z,2024-03-12T18:35:44Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2017-08-10 21:56:31,2024-03-18T09:11:25Z,2024-03-12T18:35:44Z,2025-04-01T00:00:00Z,0,1,0,0
 6000031973,6000580664,Technology,Google Calendar,1,2,Options for Turning Off RSVP Notifications in Google Calendar,"RSVP, event responses, calendar events, RSVP calendar settings, change calendar RSVP setings, turn off RSVP notifications in Google Calendar, turn off RSVP"," Keywords: RSVP, event responses, calendar events, RSVP calendar settings, change calendar RSVP settings, turn off RSVP notifications in Google Calendar, turn off RSVP 
  Aliases: Google Calendar, Calendar, gmail 
    
@@ -10275,14 +10275,14 @@ Has the words => type #no rsvp needed#. Or something complex that only you will
   When you finish, click Save and send the invitations as usual.  
    
  Wait for people to respond to your event. Depending on how you choose to filter (Delete, Skip, or Label), you will find the notification in another location in your email.    
- If you want to receive RSVP emails, don't add the #no rsvp needed# in the event description. ",2022-09-27T17:42:24Z,2024-03-18T09:11:39Z,2024-03-12T18:14:37Z,2025-04-01T00:00:00Z,1,0,0,0
+ If you want to receive RSVP emails, don't add the #no rsvp needed# in the event description. ",2022-09-27 17:42:24,2024-03-18T09:11:39Z,2024-03-12T18:14:37Z,2025-04-01T00:00:00Z,1,0,0,0
 6000005881,6000542941,Technology,Google Docs,1,2,Basic Google Docs Tutorial,"Google Docs, Tutorial, Basic"," Keywords: Google Docs, Tutorial, Basic 
  Aliases: 
    
    
  This video goes over some of the basic features of Google Docs. 
    
-   ",2017-08-10T21:55:45Z,2024-03-18T09:11:25Z,2024-03-12T19:03:19Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:55:45,2024-03-18T09:11:25Z,2024-03-12T19:03:19Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038752,6001668715,Technology,Google Docs,1,2,Converting a Word Document to Google Docs,"Drive, Docs, Convert, Word, Document, Word Dcoument, Word File, Google, .docx"," Keywords: Google Suite, Google Sheets, Google Docs, Google Slides, Google, Converting 
  Aliases: Google Docs,  Microsoft Word 
   
@@ -10300,13 +10300,13 @@ Has the words => type #no rsvp needed#. Or something complex that only you will
    
  Edit and Save Your File: You can now edit your document as needed. Google Docs will automatically save your changes, so there's no need to manually save the document. 
    
- Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. ",2023-11-17T18:38:09Z,2024-04-15T18:04:19Z,2024-04-15T18:04:19Z,2025-04-01T00:00:00Z,5,10,0,0
+ Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. ",2023-11-17 18:38:09,2024-04-15T18:04:19Z,2024-04-15T18:04:19Z,2025-04-01T00:00:00Z,5,10,0,0
 6000021608,6000542926,Technology,Google Docs,1,2,How to Use Google Explore within Google Docs to Format Citations for Bibliographies,"Google Explore, Citations, Cite, Bibliography, Bibliographies"," Keywords: Google Explore, cite, citations, bibliographies, MLA, APA, Chicago 
  Aliases: 
    
  This help video will show how to use Google Explore within Google Docs specifically to acquire MLA, APA, or Chicago formatted citations. 
    
- <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> ",2020-01-15T21:32:11Z,2024-03-18T09:11:30Z,2024-03-12T19:02:50Z,2025-04-01T00:00:00Z,0,0,0,0
+ <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> ",2020-01-15 21:32:11,2024-03-18T09:11:30Z,2024-03-12T19:02:50Z,2025-04-01T00:00:00Z,0,0,0,0
 6000035874,6000837079,Technology,Google Drive,1,2,Accessing a .zip file in Google Drive (macOS + Windows) using Google Drive for Desktop,"zip, .zip, unzipping, extracting, google, google drive"," Keywords: .zip file drive google macOS Windows application 
  Aliases: program compressed 
    
@@ -10384,7 +10384,7 @@ Has the words => type #no rsvp needed#. Or something complex that only you will
    
  The folder is now unzipped and accessible. Going forward, now that Google Drive for Desktop is configured, you can jump directly to step 6. 
    
-   ",2023-09-22T23:13:32Z,2024-06-11T16:03:59Z,2024-03-13T17:19:15Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-09-22 23:13:32,2024-06-11T16:03:59Z,2024-03-13T17:19:15Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039373,6001694359,Technology,Google Drive,1,2,Converting Files from Microsoft Office to Google Suite - Dashboard,"Converting, .xlxs, .docx, .pptx"," Keywords: Google Suite, Google Sheets, Google Docs, Google Slides, Google, Converting, Microsoft, Sheets, .xlxs, Docs, .docx, Slideshow, .pptx 
  Aliases: Google Slides, Microsoft Powerpoint, Google Sheets, Microsoft Excel, Google Docs, Microsoft Word 
    
@@ -10409,7 +10409,7 @@ Has the words => type #no rsvp needed#. Or something complex that only you will
    
  This guide is continually being refined, and we recognize the need for additional resources to support your transition. The functionalities you've grown accustomed to in Microsoft Office are most likely also available within Google Suite. If you notice any functionality you miss, please let us know by submitting a detailed support ticket (https://psd401.freshservice.com/support/tickets/new). Our team is eager to respond to such feedback and will create specialized guides to address your specific needs. And remember, our Technology Department is always ready to assist you with any questions or challenges—just give us a call at (253) 530-3711. We’re here to help and excited to see you thrive in Google Suite! 
    
-   ",2024-02-21T21:56:28Z,2024-06-11T16:03:59Z,2024-04-15T18:01:13Z,2025-04-01T00:00:00Z,6,24,0,0
+   ",2024-02-21 21:56:28,2024-06-11T16:03:59Z,2024-04-15T18:01:13Z,2025-04-01T00:00:00Z,6,24,0,0
 6000005880,6000542926,Technology,Google Drive,1,2,Google Drive: Managing and Organizing Files,"Manage Files, organize files, create new files, upload files, Google Drive Basics, organize Google docs"," 
  Keywords: Manage files, organize files, create new files, upload files, Google Drive Basics, organize google docs 
  Aliases: Drive, Google, G-Drive 
@@ -10425,7 +10425,7 @@ Has the words => type #no rsvp needed#. Or something complex that only you will
    
  <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> 
  
-   ",2017-08-10T21:55:45Z,2024-03-18T09:11:25Z,2023-03-27T20:56:58Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:55:45,2024-03-18T09:11:25Z,2023-03-27T20:56:58Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033479,6000736645,Technology,Google Drive,1,2,How to Add Google Drive app from the Cloud Connect,"promethean, promethean panle, cloud connect"," 
 How to Add Google Drive app from the Cloud Connect
  
@@ -10457,7 +10457,7 @@ How to Add Google Drive app from the Cloud Connect
    You may access files by selecting the Unified Menu, then tapping Locker. Within your Locker, locate and select the Files app. You may also access Promethean Cloud Connect from within your Locker. 
   
  Your Google Drive now displays on the left side of the window. Access images, PDFs, Promethean Whiteboard files, and more. 
- ",2023-03-27T20:22:14Z,2024-06-11T16:03:59Z,2024-03-12T17:03:09Z,2025-04-01T00:00:00Z,0,2,0,0
+ ",2023-03-27 20:22:14,2024-06-11T16:03:59Z,2024-03-12T17:03:09Z,2025-04-01T00:00:00Z,0,2,0,0
 6000009691,6000542926,Technology,Google Drive,1,2,How to Insert a Video Link from Google Drive into a Google Doc or a Google Slide,"paste link, link, pasting link, copying link, copy link"," Keywords: Paste Link, Pasting Link, Paste URL, Pasting URL, Share Permissions, Copy Link, Copying Link, Copy URL, Change Permissions, Change Share Settings, Share Settings 
  Aliases:  
  <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> 
@@ -10535,7 +10535,7 @@ Create a Google Site to share information with many people.  You can embed docu
  Choose if people can view, comment, or edit 
    
  Change the general access for your file 
-   ",2017-11-29T18:42:23Z,2024-03-18T09:11:28Z,2024-03-12T19:08:29Z,2025-04-01T00:00:00Z,0,5,0,0
+   ",2017-11-29 18:42:23,2024-03-18T09:11:28Z,2024-03-12T19:08:29Z,2025-04-01T00:00:00Z,0,5,0,0
 6000025501,6000736645,Technology,Google Drive,1,2,How to Move Files Between Folders in Google Drive,"Move files between folders in google drive, Move Files, Move Folders, Organize Google Drive Files"," Keywords: Move Files between folders in Google Drive,  Organize Google Drive, Move Files, Move Folders 
  Aliases: Google Drive, drive, G-drive, Gdrive, Hapara 
  Option 1:  
@@ -10569,7 +10569,7 @@ Create a Google Site to share information with many people.  You can embed docu
  Then they can hover over the folder names to see the full folders, and drop it in the new folder.   
    
   
-   ",2020-12-02T08:04:51Z,2024-06-11T16:03:59Z,2024-03-12T17:28:07Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-12-02 08:04:51,2024-06-11T16:03:59Z,2024-03-12T17:28:07Z,2025-04-01T00:00:00Z,0,0,0,0
 6000015474,6000582061,Technology,Google Drive,1,2,How to Setup &/or Install Google Drive for Desktop for Mac (was called Google Drive File Stream),"Install Google Drive for Desktop for Mac, Google Drive File Stream, Set up Google Drive for Desktop, Install Google Drive for Desktop"," Keywords: Install Google Drive for Desktop for Mac, Google Drive File Stream, Set up Google Drive for desktop, Install Google Drive for Desktop 
  Aliases: Google Drive, drive, G-drive, Gdrive 
    
@@ -10652,7 +10652,7 @@ Create a Google Site to share information with many people.  You can embed docu
    
  For the video below, note: if you don't yet have Google Drive installed on your computer or laptop, go to Self Service to install the app. Please click here to open the help article on how to use Self Service.  
    
-   ",2018-09-20T19:47:56Z,2024-06-11T16:03:59Z,2024-03-12T19:07:01Z,2025-04-01T00:00:00Z,10,3,0,0
+   ",2018-09-20 19:47:56,2024-06-11T16:03:59Z,2024-03-12T19:07:01Z,2025-04-01T00:00:00Z,10,3,0,0
 6000015473,6000542926,Technology,Google Drive,1,2,How to Setup &/or Install Google Drive for Desktop for Windows (previously known as Google Drive File Stream),"G Drive, Shared drive, file stream, Google Drive, G-Drive, Google Drive Desktop for Windows"," Keywords: G Drive, G-Drive, google drive, shared drive, file stream, Google Drive Desktop for Windows 
  Aliases: Google Drive, drive, G-drive, Google Drive Desktop, G Drive, file stream 
   How to Setup &/or Install Google Drive for Desktop for Windows  (previously known as Google Drive File Stream) 
@@ -10734,7 +10734,7 @@ Create a Google Site to share information with many people.  You can embed docu
    
  From here you can navigate through your google drive to your desired document. 
    
-   ",2018-09-20T19:47:05Z,2024-06-11T16:03:59Z,2024-03-12T19:07:42Z,2025-04-01T00:00:00Z,11,4,0,0
+   ",2018-09-20 19:47:05,2024-06-11T16:03:59Z,2024-03-12T19:07:42Z,2025-04-01T00:00:00Z,11,4,0,0
 6000005879,6000542926,Technology,Google Drive,1,2,How to Share Files in Google Drive (and with people outside of our school district),"share, files, google drive, outside, outside of our school district, people, groups, share link, share publicly"," Keywords: Share, Files, Google Drive, outside, outside of our school district, people, groups, share link, share publicly 
  Aliases: Drive, Google, Google Drive, G-Drive 
   <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span>  
@@ -10785,7 +10785,7 @@ If you don't want to notify people, uncheck the box.
  
  
  People who aren't signed in to a Google Account show up as anonymous animals in your file. Learn more about anonymous animals. 
- ",2017-08-10T21:55:43Z,2024-03-18T09:11:25Z,2024-03-12T19:08:59Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2017-08-10 21:55:43,2024-03-18T09:11:25Z,2024-03-12T19:08:59Z,2025-04-01T00:00:00Z,0,1,0,0
 6000005877,6000736645,Technology,Google Drive,1,2,How to Uploading Files to Google Drive,"Google, Drive, Upload, Backup","   
  Keywords: Google Drive, Upload, Backup 
  Aliases: 
@@ -10796,7 +10796,7 @@ If you don't want to notify people, uncheck the box.
    
    
    
-   ",2017-08-10T21:55:40Z,2024-06-11T16:03:59Z,2024-03-12T18:49:38Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2017-08-10 21:55:40,2024-06-11T16:03:59Z,2024-03-12T18:49:38Z,2025-04-01T00:00:00Z,0,2,0,0
 6000033480,6000736645,Technology,Google Drive,1,2,How to save files to Google Drive on your Promethean panel,"promethean, promethean panel, Google drive"," 
 How to save files to Google Drive
  
@@ -10836,7 +10836,7 @@ How to save files to Google Drive
    
  Give your Whiteboard file a name, then tap the green checkmark on the keyboard.  
    
- ",2023-03-27T20:26:34Z,2024-06-14T14:52:35Z,2024-06-14T14:52:35Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2023-03-27 20:26:34,2024-06-14T14:52:35Z,2024-06-14T14:52:35Z,2025-04-01T00:00:00Z,0,1,0,0
 6000025100,6000542933,Technology,Google Drive,1,2,Managing Google Shared drives,"google, shared, drive, manage google shared drives, add memeners to shared drives, collaborate, share, manage files, manage folders, Shared Drive"," Keywords: Manage Google Shared Drives, add members to shared drives, collaborate, share, manage files, manage folders 
  Aliases: Google drive, google docs, Gdrive, G-drive 
    
@@ -10846,7 +10846,7 @@ How to save files to Google Drive
    
  Share and Collaborate in Shared Drives 
    
- Only *@psd401.net addresses can be added.   ",2020-10-16T21:31:39Z,2024-06-11T16:03:59Z,2024-03-12T19:06:17Z,2025-04-01T00:00:00Z,3,0,0,0
+ Only *@psd401.net addresses can be added.   ",2020-10-16 21:31:39,2024-06-11T16:03:59Z,2024-03-12T19:06:17Z,2025-04-01T00:00:00Z,3,0,0,0
 6000025378,6000580664,Technology,Google Drive,1,2,Sharing Photos or Recordings with a Student Through Google Drive,"Sharing, Photo, Recording, Student, Google Drive, Upload"," Keywords: Sharing, Photo, Recording, Student, Google Drive 
  Aliases: Upload, iOS 
    
@@ -10876,7 +10876,7 @@ How to save files to Google Drive
    
   
    
- You will have to make sure you save it in a folder which is shared with the student so they will be able to see the file, if that is set up correctly then both you and the student should be able to see the file! ",2020-11-17T23:14:28Z,2024-06-11T16:03:59Z,2024-03-12T19:05:47Z,2025-04-01T00:00:00Z,0,0,0,0
+ You will have to make sure you save it in a folder which is shared with the student so they will be able to see the file, if that is set up correctly then both you and the student should be able to see the file! ",2020-11-17 23:14:28,2024-06-11T16:03:59Z,2024-03-12T19:05:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040291,6001694359,Technology,Google Drive,1,2,Transferring Work / School Data to a Non-District Account,Takeout," Keywords: Google Takeout, Google Transfer, Account Transfer, Data Transfer, Transfer of Content, Google Takeout. 
  Aliases: Google Drive transfer, file transfer, account export, file backup, account migration. 
  There are a couple of circumstances when backing up and/or transferring the ownership of your Google Drive materials is necessary. One circumstance is a student leaving the district and/or graduating. Another circumstance is a staff member leaving the district and/or retiring. 
@@ -10943,7 +10943,7 @@ How to save files to Google Drive
    
  __________________________________________ 
  Directions directly from Google can be found here: 
- https://support.google.com/accounts/answer/6386856? ",2024-06-03T23:49:31Z,2024-11-21T20:45:51Z,2024-11-21T20:45:51Z,2025-04-01T00:00:00Z,2,25,0,0
+ https://support.google.com/accounts/answer/6386856? ",2024-06-03 23:49:31,2024-11-21T20:45:51Z,2024-11-21T20:45:51Z,2025-04-01T00:00:00Z,2,25,0,0
 6000018335,6000542926,Technology,Google Drive,1,2,Use Google Drive files offline,"Google Drive Offline, Google Docs, Google Docs Offline, Google sheets, Google sheets offline, google slides, google slides offline, available offline"," Keywords: Google Drive Offline, Google Docs, Google Docs offline, Google Sheets, Google Sheets Offline, Google Slides, Google Sheets Offline, Google slides, google slides offline, available offline 
    
  Aliases: Google Drive, drive, G-drive 
@@ -10988,17 +10988,17 @@ How to save files to Google Drive
  
  If you use a Google Account through work or school and have installed Drive File Stream, learn how to save files offline on your computer. 
  Learn about Drive File Stream and Backup and Sync. 
-   ",2019-04-29T17:17:39Z,2024-06-11T16:03:59Z,2024-03-12T19:06:38Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2019-04-29 17:17:39,2024-06-11T16:03:59Z,2024-03-12T19:06:38Z,2025-04-01T00:00:00Z,0,0,0,0
 6000005893,6000542926,Technology,Google Forms,1,2,How to Create a Quiz in Google Forms,"Google, Docs, Forms, Sheets, Quiz"," Keywords: Google Docs, Forms, Sheets, Quiz 
  Aliases: 
    
  This video reviews how to make a simple quiz. 
    
-   ",2017-08-10T21:56:08Z,2024-03-18T09:11:25Z,2024-03-12T18:49:09Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:56:08,2024-03-18T09:11:25Z,2024-03-12T18:49:09Z,2025-04-01T00:00:00Z,0,0,0,0
 6000005892,6000542926,Technology,Google Forms,1,2,How to use Google Forms,"Google, Forms, Docs, Google Forms"," Keywords: Google Forms, Google Docs 
  Aliases: 
    
-     ",2017-08-10T21:56:07Z,2024-03-18T09:11:25Z,2024-03-12T18:49:05Z,2025-04-01T00:00:00Z,0,0,0,0
+     ",2017-08-10 21:56:07,2024-03-18T09:11:25Z,2024-03-12T18:49:05Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025597,6000736645,Technology,Google Forms,1,2,Restraint & Isolation Reporting System for Student Services,"OSPI, Restraint, Isolation, Reporting"," Keywords: OSPI, Restraint, Isolation, Reporting 
  Aliases: 
    
@@ -11022,7 +11022,7 @@ How to save files to Google Drive
    
    
    
- Questions about this process, outside of the technical components, should be directed to John Yellowlees. Technical questions can be directed to Sarah Banks.  ",2020-12-11T07:51:22Z,2024-03-12T18:46:43Z,2024-03-12T17:31:23Z,2025-04-01T00:00:00Z,0,1,0,0
+ Questions about this process, outside of the technical components, should be directed to John Yellowlees. Technical questions can be directed to Sarah Banks.  ",2020-12-11 07:51:22,2024-03-12T18:46:43Z,2024-03-12T17:31:23Z,2025-04-01T00:00:00Z,0,1,0,0
 6000026480,6001168039,Technology,Google General Tips & Help,1,2,Google Document URL tricks for sharing and forcing copies,"Google Doc share settings, force copy, sharing google docs, getting sharable link, turn on sharing"," . 
  Keywords: Google Doc share settings, google sheet share settings, google slides share settings, force copy, sharing google docs, getting sharable link, turn on sharing, 
    
@@ -11041,10 +11041,10 @@ How to save files to Google Drive
    
        
    
-     ",2021-03-26T17:11:09Z,2024-03-13T21:19:36Z,2024-03-13T21:19:36Z,2025-04-01T00:00:00Z,1,0,0,0
+     ",2021-03-26 17:11:09,2024-03-13T21:19:36Z,2024-03-13T21:19:36Z,2025-04-01T00:00:00Z,1,0,0,0
 6000023251,6000542926,Technology,Google General Tips & Help,1,2,Google Share Options and Schoology's Google Drive Assignment tool,"Google Drive Share Options, Google Drive File Permissions, Schoology Google Drive Assignment"," Keywords: Google Share Options, Permissions, Google Drive Assignment 
  Aliases: 
- <span class=""fr-mk"" style=""display: none;""> </span> ",2020-05-03T14:02:15Z,2024-03-18T09:11:31Z,2024-03-12T18:00:05Z,2025-04-01T00:00:00Z,0,0,0,0
+ <span class=""fr-mk"" style=""display: none;""> </span> ",2020-05-03 14:02:15,2024-03-18T09:11:31Z,2024-03-12T18:00:05Z,2025-04-01T00:00:00Z,0,0,0,0
 6000030031,6000542933,Technology,Google General Tips & Help,1,2,Google Workspace Basics for Students,"google, workspace, edtools, student, drive"," Keywords: google, student, edtools, drive, workspace 
  Aliases: Google Workspace 
    
@@ -11053,7 +11053,7 @@ How to save files to Google Drive
    
  <span class=""fr-mk"" style=""display: none;""> </span><span class=""fr-mk"" style=""display: none;""> </span> 
    
-   ",2022-03-25T13:21:11Z,2024-03-18T09:11:38Z,2024-03-12T17:54:52Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-03-25 13:21:11,2024-03-18T09:11:38Z,2024-03-12T17:54:52Z,2025-04-01T00:00:00Z,0,0,0,0
 6000030318,6000736645,Technology,Google Keep,1,2,Google Keep Cheat Sheet,"Google, Keep"," Keywords: Google Keep 
  Aliases: 
    
@@ -11072,13 +11072,13 @@ How to save files to Google Drive
    
     
    
-   ",2022-04-22T22:46:10Z,2024-03-18T09:11:38Z,2024-03-12T17:29:08Z,2025-04-01T00:00:00Z,2,0,0,0
+   ",2022-04-22 22:46:10,2024-03-18T09:11:38Z,2024-03-12T17:29:08Z,2025-04-01T00:00:00Z,2,0,0,0
 6000005886,6000542941,Technology,Google Sheets,1,2,Basic Google Sheets,"Google Sheets, Editing, Basic, Creating"," Keywords: Google Sheets, Editing, Basic, Creating 
  Aliases: 
-   ",2017-08-10T21:55:51Z,2024-03-18T09:11:25Z,2024-03-12T18:48:52Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:55:51,2024-03-18T09:11:25Z,2024-03-12T18:48:52Z,2025-04-01T00:00:00Z,0,0,0,0
 6000005889,6000542941,Technology,Google Sheets,1,2,"Conditional Formatting, Google Sheets","Google Sheets, Conditional, Formatting, Conditional Formatting"," Keywords: Google Sheets, Conditional Formatting 
  Aliases: 
-   ",2017-08-10T21:55:59Z,2024-03-18T09:11:25Z,2024-03-12T18:53:25Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:55:59,2024-03-18T09:11:25Z,2024-03-12T18:53:25Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038750,6001668715,Technology,Google Sheets,1,2,Converting an Excel Spreadsheet to Google Sheets,"Drive, Sheets, Convert, Excel, Spreadsheet, Google"," Keywords: Google Suite, Google Sheets, Google Docs, Google Slides, Google, Converting 
  Aliases: Google Sheets, Microsoft Excel  
   
@@ -11097,10 +11097,10 @@ How to save files to Google Drive
  Edit and Save Your File: You can now edit your spreadsheet as needed. Google Sheets will automatically save your changes, so there's no need to manually save the document. 
    
  Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. 
-   ",2023-11-17T18:34:20Z,2024-04-15T18:05:07Z,2024-04-15T18:05:07Z,2025-04-01T00:00:00Z,3,10,0,0
+   ",2023-11-17 18:34:20,2024-04-15T18:05:07Z,2024-04-15T18:05:07Z,2025-04-01T00:00:00Z,3,10,0,0
 6000005887,6000542941,Technology,Google Sheets,1,2,How to Insert Charts in Google Sheets,"Google Sheets, Images, Insert, Chart"," Keywords: Google Sheets, Images, Insert, Chart 
  Aliases: 
-   ",2017-08-10T21:55:53Z,2024-03-18T09:11:25Z,2024-03-12T19:09:13Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:55:53,2024-03-18T09:11:25Z,2024-03-12T19:09:13Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040452,6001576430,Technology,Google Sheets,1,2,How to Make a Chart with Data in Multiple Tabs,"google, google drive, sheets, spreadsheet"," Keywords: Google, Sheets, 
  Aliases: Spreadsheet, Excel 
    
@@ -11130,14 +11130,14 @@ How to save files to Google Drive
    
  6. Now you should have all your data selected properly! If you want further information on how to configure charts, please look at this solutions article or call x3711. 
    
-  ",2024-06-21T19:05:08Z,2024-06-21T19:06:41Z,2024-06-21T19:06:41Z,2025-04-01T00:00:00Z,0,1,0,0
+  ",2024-06-21 19:05:08,2024-06-21T19:06:41Z,2024-06-21T19:06:41Z,2025-04-01T00:00:00Z,0,1,0,0
 6000005891,6000542926,Technology,Google Sheets,1,2,How to Use LucidChart Diagrams for Sheets ,"Google Sheets, Google, Docs, LucidChart, Timeline, Venn Diagram, Flow Charts","   
  Keywords: Google Sheets, LucidChart, Timelines, Venn diagrams, Flow Charts 
  Aliases: 
    
  Learn how to use an add-on in Google Sheets to create timelines, Venn diagrams, flow charts, and more.  
    
- <span class=""fr-mk"" style=""display: none;""> </span> ",2017-08-10T21:56:02Z,2024-03-18T09:11:25Z,2024-03-12T18:57:56Z,2025-04-01T00:00:00Z,0,0,0,0
+ <span class=""fr-mk"" style=""display: none;""> </span> ",2017-08-10 21:56:02,2024-03-18T09:11:25Z,2024-03-12T18:57:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000005890,6000542926,Technology,Google Sheets,1,2,How to use AutoCrat to Disseminate Data from G Forms and Sheets,"Google Sheets, Docs, AutoCrat","   
  Keywords: Google Sheets, Docs, Slides, AutoCrat 
  Aliases: 
@@ -11147,10 +11147,10 @@ How to save files to Google Drive
 Autocrat is a multi-purpose document merge tool that allows you to take data from a spreadsheet and merge it into a document via a template.  Tell Autocrat which fields to merge via <<merge tags>> and then let Autocrat mass-generate personalized documents.  Optionally send the documents as email attahchments.  Optionally tell Autocrat to run when new forms are submitted to created truly automated processes. 
  View the User/help Guide  
    
- &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; ",2017-08-10T21:56:00Z,2024-03-18T09:11:25Z,2024-03-12T18:56:13Z,2025-04-01T00:00:00Z,0,0,0,0
+ &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; ",2017-08-10 21:56:00,2024-03-18T09:11:25Z,2024-03-12T18:56:13Z,2025-04-01T00:00:00Z,0,0,0,0
 6000005888,6000542941,Technology,Google Sheets,1,2,How to use Tables Styles in Google Sheets,"Google Sheets, Table, Table Styles"," Keywords: Google Sheets, Tables, Table Styles 
  Aliases: 
-   ",2017-08-10T21:55:57Z,2024-03-18T09:11:25Z,2024-03-12T18:52:53Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:55:57,2024-03-18T09:11:25Z,2024-03-12T18:52:53Z,2025-04-01T00:00:00Z,0,0,0,0
 6000005903,6000542926,Technology,Google Sites,1,2,How to Finalize / Publish your Google Site,"Google Sites, Sites, Publish","  
  Keywords: Google Sites, Publish 
  Aliases: 
@@ -11172,7 +11172,7 @@ Autocrat is a multi-purpose document merge tool that allows you to take data fro
  Now you need to copy the URL website address so that you can paste it in an email to your web manager (often the office manager) in your building/school site.   You can also paste this URL in emails to parents, put it in your newsletters home to families, etc.   
   
    
-  ",2017-08-10T21:56:25Z,2024-03-18T09:11:25Z,2024-03-12T18:44:04Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2017-08-10 21:56:25,2024-03-18T09:11:25Z,2024-03-12T18:44:04Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040354,6001694359,Technology,Google Sites,1,2,Transfer your Google Site,110," Keywords: Google Sites, transfer site, share site. 
  Aliases: Switch owner, leaving district, migrate Google site 
  Do you have a Google Site that you would like access to once you leave the district? Make sure that you have added your personal Google account as the owner of the site. 
@@ -11191,7 +11191,7 @@ Autocrat is a multi-purpose document merge tool that allows you to take data fro
    
  &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; 
    
- For questions about this process contact the Help Desk at 253-530-3711 or email servicecentral@psd401.net ",2024-06-11T15:59:15Z,2024-06-11T16:31:40Z,2024-06-11T16:31:40Z,2025-04-01T00:00:00Z,0,0,0,0
+ For questions about this process contact the Help Desk at 253-530-3711 or email servicecentral@psd401.net ",2024-06-11 15:59:15,2024-06-11T16:31:40Z,2024-06-11T16:31:40Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038751,6001668715,Technology,Google Slides,1,2,Converting a PowerPoint Presentation to Google Slides,".pptx, powerpoint, slideshow, converting, google slides"," Keywords: Google Suite, Google Slides, Google Docs, Google Slides, Google, Converting, Slideshow, .pptx 
  Aliases: Google Slides, Microsoft Powerpoint 
   
@@ -11211,7 +11211,7 @@ Autocrat is a multi-purpose document merge tool that allows you to take data fro
    
  Edit and Save Your File: You can now edit your slideshow as needed. Google Slides will automatically save your changes, so there's no need to manually save the document. 
    
- Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. ",2023-11-17T18:36:28Z,2024-04-15T18:06:19Z,2024-04-15T18:06:19Z,2025-04-01T00:00:00Z,1,4,0,0
+ Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. ",2023-11-17 18:36:28,2024-04-15T18:06:19Z,2024-04-15T18:06:19Z,2025-04-01T00:00:00Z,1,4,0,0
 6000005884,6000542941,Technology,Google Slides,1,2,How to Crop or Resize images in Google Slides,"Google Slides, Images, Crop, Resize, Adjust, Insert Image, Edit Image"," Keywords: Google Slides, Images, Crop, Resize, Adust, Insert Images, Edit Images 
  Aliases: 
    
@@ -11220,14 +11220,14 @@ Autocrat is a multi-purpose document merge tool that allows you to take data fro
    
  This video looks at an alternative way to insert images into Google Slides:  
    
-   ",2017-08-10T21:55:50Z,2024-03-18T09:11:25Z,2024-03-12T19:01:05Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2017-08-10 21:55:50,2024-03-18T09:11:25Z,2024-03-12T19:01:05Z,2025-04-01T00:00:00Z,0,2,0,0
 6000005883,6000542941,Technology,Google Slides,1,2,How to Insert Backgrounds into Google Slides,"Google Slides, Insert, presentation, background"," Keywords: Google Slides, Insert, presentation, Background 
  Aliases: 
    
    
  In this tutorial, we learn how to Insert an Image or color as a background. We also Insert/Embed a YouTube video, after inserting this video can be played from within the presentation without having to leave it. 
    
-   ",2017-08-10T21:55:49Z,2024-03-18T09:11:25Z,2024-03-12T19:01:27Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:55:49,2024-03-18T09:11:25Z,2024-03-12T19:01:27Z,2025-04-01T00:00:00Z,0,0,0,0
 6000005885,6000542941,Technology,Google Slides,1,2,How to add Hyperlinks into Google Slides (Including Youtube Videos),"Google Slides, Hyperlink, Youtube, Embed"," Keywords: Google Slides, Hyperlink 
  Aliases: 
    
@@ -11299,14 +11299,14 @@ Autocrat is a multi-purpose document merge tool that allows you to take data fro
    
    
    
-   ",2017-08-10T21:55:51Z,2024-03-18T09:11:25Z,2024-03-12T19:23:19Z,2025-04-01T00:00:00Z,0,4,0,0
+   ",2017-08-10 21:55:51,2024-03-18T09:11:25Z,2024-03-12T19:23:19Z,2025-04-01T00:00:00Z,0,4,0,0
 6000005882,6000542941,Technology,Google Slides,1,2,Saving Google Slides as PDF,"Google Slides, PDF"," Keywords: Google Slides, PDF 
  Aliases: 
    
  This tutorial will show you how to Save your Slides document as a PDF format.  
  &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; 
    
-   ",2017-08-10T21:55:47Z,2024-03-18T09:11:25Z,2024-03-12T19:01:53Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 21:55:47,2024-03-18T09:11:25Z,2024-03-12T19:01:53Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040770,6001576430,Technology,Google Workspace,1,2,Changing Your Profile Picture in Google,"Profile, Image, Picture, Google"," Keywords: profile image, profile picture, Google Account 
  Aliases: account image, digital identity 
    
@@ -11317,7 +11317,7 @@ Autocrat is a multi-purpose document merge tool that allows you to take data fro
  
   
   Click Add profile picture and upload and save image.  
-  ",2024-08-07T21:33:39Z,2024-08-07T21:33:42Z,2024-08-07T21:33:42Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2024-08-07 21:33:39,2024-08-07T21:33:42Z,2024-08-07T21:33:42Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040769,6001576430,Technology,Google Workspace,1,2,Embedding Videos in Google Sites,"Embed, Videos, Google"," Keywords: Embedded, Videos, Google Site 
  Aliases: 
    
@@ -11327,7 +11327,7 @@ Autocrat is a multi-purpose document merge tool that allows you to take data fro
  Click on ""Embed"" from the right-hand insert menu. 
  Paste the YouTube video URL and click ""Insert."" 
  Like in other platforms, you can resize the embedded video to fit your layout preferences. 
- ",2024-08-07T21:19:18Z,2024-08-07T21:19:21Z,2024-08-07T21:19:21Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-08-07 21:19:18,2024-08-07T21:19:21Z,2024-08-07T21:19:21Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033525,6000542926,Technology,Google Workspace,1,2,Gmail Basics,"Gmail, Gmail Basics, Gmail Tutorial"," Keywords: Gmail, Gmail Basics, Gmail Tutorial 
  Aliases: 
    
@@ -11560,7 +11560,7 @@ Viewing Gmail through an Outlook lens (click for Google Training Center resourc
    
    
    
-   ",2023-03-30T18:31:16Z,2024-08-07T20:40:47Z,2024-08-07T20:40:47Z,2025-04-01T00:00:00Z,3,2,0,0
+   ",2023-03-30 18:31:16,2024-08-07T20:40:47Z,2024-08-07T20:40:47Z,2025-04-01T00:00:00Z,3,2,0,0
 6000040367,6001813135,Technology,Google Workspace,1,2,Google - Report Inappropriate Content,110," Keywords: Google, Report, inappropriate content 
  Aliases: 
    
@@ -11569,7 +11569,7 @@ Viewing Gmail through an Outlook lens (click for Google Training Center resourc
    
  https://search.google.com/search-console/safesearch?utm_source=wmx&utm_medium=deprecation-pane&utm_content=safesearch  
    
-   ",2024-06-13T17:52:45Z,2024-08-08T01:14:41Z,2024-08-08T01:14:41Z,,0,0,0,0
+   ",2024-06-13 17:52:45,2024-08-08T01:14:41Z,2024-08-08T01:14:41Z,,0,0,0,0
 6000005902,6001521595,Technology,Google Workspace,1,1,How to Create a Google Site,110," 
  Keywords: Google Sites, Create Site, Share Site 
  Aliases: sites, websites, google sites 
@@ -11669,7 +11669,7 @@ Settings: You can manage who can view or edit your site from the Settings menu.
  
    
  See Get started with Google Sites for more information.  
- ",2017-08-10T21:56:25Z,2024-08-07T20:40:47Z,2024-08-07T20:40:47Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2017-08-10 21:56:25,2024-08-07T20:40:47Z,2024-08-07T20:40:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000032783,6000542926,Technology,Google Workspace,1,2,How to Embed Videos in Google Slides,"Embed, Embedded, Videos, Schoology, Google, Slides"," Keywords: Embedded, Videos, Google Slides, Embed 
  Aliases: 
    
@@ -11681,7 +11681,7 @@ Settings: You can manage who can view or edit your site from the Settings menu.
  You can search for the video directly within Google Slides or paste the YouTube URL if you have it. 
  Once you find the video, click on it and then click ""Select"" to add it to your slide. 
  You can resize the video but try to maintain its aspect ratio by dragging the corners. You might also want to adjust the slide background to blend with the video. 
- ",2023-01-04T16:15:52Z,2024-08-07T21:20:40Z,2024-08-07T21:20:40Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2023-01-04 16:15:52,2024-08-07T21:20:40Z,2024-08-07T21:20:40Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040257,6000542930,Technology,Graduation Credit Requirements,1,2,PSD Graduation Requirements,110," OSPI Transcript FAQs - 2022-2023 FAQs 
    
    
@@ -11714,7 +11714,7 @@ Settings: You can manage who can view or edit your site from the Settings menu.
  
  
  * Some of these requirements may be waived or adjusted based on a Personalized Pathway in the student's High School and Beyond Plan. 
- Please see your counselor for more information. ",2024-05-28T19:47:34Z,2024-05-28T19:54:45Z,2024-05-28T19:54:45Z,2025-05-31T00:00:00Z,0,0,0,0
+ Please see your counselor for more information. ",2024-05-28 19:47:34,2024-05-28T19:54:45Z,2024-05-28T19:54:45Z,2025-05-31T00:00:00Z,0,0,0,0
 6000027272,6000837079,Technology,Handwriting Without Tears (HWT),1,2,How to install Handwriting Without Tears (HWT) Fonts (macOS + Windows),"HWT, Handwriting Without Tears"," Keywords: handwriting, hwt, fonts, tears 
  Aliases: HWT 
    
@@ -11750,7 +11750,7 @@ Settings: You can manage who can view or edit your site from the Settings menu.
  If Step 1 has been completed, you should see HWT fonts inside WordPad: 
   
    
- If you still need assistance, please submit a Service Central ticket. ?",2021-06-02T17:33:35Z,2024-09-04T22:36:52Z,2024-09-04T22:36:52Z,2025-04-01T00:00:00Z,3,17,0,0
+ If you still need assistance, please submit a Service Central ticket. ?",2021-06-02 17:33:35,2024-09-04T22:36:52Z,2024-09-04T22:36:52Z,2025-04-01T00:00:00Z,3,17,0,0
 6000033503,6001576430,Technology,Hearing Accessibility,1,2,How to enable Live Caption in Chrome,110," Keywords: Live Caption, Chrome, Accessibility 
  Aliases: Web Browser, Google, Closed Caption, Chrome 
    
@@ -11784,7 +11784,7 @@ Go to the 3 dots and select Settings from the dropdown
    
  Quick video review: 
    
-  ",2023-03-29T16:57:09Z,2024-08-08T16:45:58Z,2024-08-08T16:45:58Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2023-03-29 16:57:09,2024-08-08T16:45:58Z,2024-08-08T16:45:58Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034300,6001668715,Technology,Help Desk Knowledge Base,1,1,***RETIRED ARTICLE*** Security Camera system - Ednetics login,110," Keywords: security system, security camera, front door, security software, surveillance camera, ednetics, door cam 
  Aliases: security system, security camera, front door, security software, surveillance camera, ednetics, door cam 
    
@@ -11805,7 +11805,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
   
    
    
- Made with Scribe - Click Here to Take a Look!  ",2023-06-29T15:41:30Z,2024-08-27T22:41:53Z,2024-08-27T22:41:53Z,2025-04-01T00:00:00Z,1,0,0,0
+ Made with Scribe - Click Here to Take a Look!  ",2023-06-29 15:41:30,2024-08-27T22:41:53Z,2024-08-27T22:41:53Z,2025-04-01T00:00:00Z,1,0,0,0
 6000005988,6000736645,Technology,Help Desk Knowledge Base,1,2,ACD Login Instructions for Help Desk phones,"Help desk, Agent Login, Phone, Helpdesk"," Keywords:Help Desk, Agent Login, Phone 
  Aliases: 
    
@@ -11829,7 +11829,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
  No pin Req when loged in 
  ACD ready button   
  On = can take a call 
- off = not available ",2017-08-10T21:59:30Z,2024-09-26T18:10:49Z,2024-03-14T20:04:06Z,2025-04-01T00:00:00Z,0,0,0,0
+ off = not available ",2017-08-10 21:59:30,2024-09-26T18:10:49Z,2024-03-14T20:04:06Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039825,6000837079,Technology,Help Desk Knowledge Base,1,2,Accessing Windows LAPS Passwords,110," Note: When signing into a Windows  with the LAPS account, you will need to do a .\ before the username. So it's .\PSDTSD 
    
  Prerequisites: 
@@ -11871,7 +11871,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
  It could also be a combination of both. 
  To fix #1, there is a PDQ Package to push the PSDTSD LAPS account. 
  To fix #2, ensure the computer is in the appropriate School/Site OU. Then, do a gpupdate /force (a standard user can run that command from cmd). 
-  ",2024-03-27T23:52:00Z,2024-09-26T18:10:49Z,2024-04-04T17:27:06Z,,0,0,0,0
+  ",2024-03-27 23:52:00,2024-09-26T18:10:49Z,2024-04-04T17:27:06Z,,0,0,0,0
 6000034227,6001668715,Technology,Help Desk Knowledge Base,1,2,Assign Extension Number on Zoom,110," Keywords: zoom, extension, zoom phone, desk phone, phone number 
  Aliases: zoom, extension, zoom phone, desk phone, phone number 
    
@@ -11921,7 +11921,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
   
    
  Your new extension and phone number are now assigned!  
-   ",2023-06-22T21:17:52Z,2024-03-14T18:34:22Z,2024-03-14T17:12:30Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-06-22 21:17:52,2024-03-14T18:34:22Z,2024-03-14T17:12:30Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040061,6001576430,Technology,Help Desk Knowledge Base,1,1,Board Meeting Setup Guide,110," The goal of this section is to walk you through the steps of setting up for and running the board meeting from not knowing anything about how to run them. First this will cover prerequisites, setup, and then running of the board meeting. 
    
  Overview w/ Timeline 
@@ -12092,7 +12092,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
  
   Hit record and on air on the Atem, this will start the recording and the screen.      
   Make sure that the podium mic gets unmuted, Tonya is supposed to do this but it’s good to just go click it on a couple minutes before starting if she hasn’t yet.  
- ",2024-05-01T16:11:47Z,2024-09-26T18:10:49Z,2024-05-22T02:33:03Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-05-01 16:11:47,2024-09-26T18:10:49Z,2024-05-22T02:33:03Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040727,6001813135,Technology,Help Desk Knowledge Base,1,2,Changing Ownership in Google Drive,"Change Ownership, Google Drive"," Keywords: Google Drive, Drive, Change Ownership  
             Aliases: Drive Change Ownership  
    
@@ -12113,7 +12113,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
    
  A confirmation box will appear select yes to continue. Note if you change ownership of a folder you will need to go to each item in that folder and change ownership as well it will not match the folder automatically. 
    
-   ",2024-07-31T16:47:27Z,2024-09-26T18:10:49Z,2024-08-08T01:13:07Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-07-31 16:47:27,2024-09-26T18:10:49Z,2024-08-08T01:13:07Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040890,6000837079,Technology,Help Desk Knowledge Base,1,2,Chromebook - Managed Guest Session Mode,110," We have historically had Google OU's called 'Public Use' or 'Office Public Use' with the only changed setting being Guest Mode enabled. This was for parents or non-PSD people to borrow a device while they were in the office, etc. 
    
  After we moved Chromebooks to psd-open in February of 2024, they started getting DNS filtered and Firewall filtered whereas there was no network filtering on psd-closed previously. 
@@ -12152,7 +12152,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
    
  Devices > Chrome > Settings > Device settings > Guest mode > Disable guest mode - with managed guest session enabled, we don't want them using Guest Mode anymore. 
    
- So the above settings will enable managed guest session for an OU + disable two settings that should be disabled when managed guest session is enabled/forced. ",2024-08-29T02:11:51Z,2024-10-04T21:53:13Z,2024-10-04T21:53:13Z,,0,0,0,0
+ So the above settings will enable managed guest session for an OU + disable two settings that should be disabled when managed guest session is enabled/forced. ",2024-08-29 02:11:51,2024-10-04T21:53:13Z,2024-10-04T21:53:13Z,,0,0,0,0
 6000041668,6000837079,Technology,Help Desk Knowledge Base,1,2,Chromebooks - Allowing Deletion of Browser History,"Chromebook, Delete Browser History"," Sometimes, you may get a request like this: 
   
    
@@ -12169,7 +12169,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
    
  5.&nbsp;It may be instant, or the Student may need to go to chrome://policy and click 'Reload Policies' in order to speed things up and get the updated policy that lets them delete their history. At this point, you should be on the phone with their teacher. 
    
- 6.&nbsp;Once you have confirmed they were able to delete the history, move the Student (in Google) back to the OU they were originally in. ",2024-11-13T19:48:07Z,2024-11-13T21:38:12Z,2024-11-13T21:38:12Z,,0,0,0,0
+ 6.&nbsp;Once you have confirmed they were able to delete the history, move the Student (in Google) back to the OU they were originally in. ",2024-11-13 19:48:07,2024-11-13T21:38:12Z,2024-11-13T21:38:12Z,,0,0,0,0
 6000028192,6000736645,Technology,Help Desk Knowledge Base,1,2,Clever - Access Portal As User,"Clever, Access Portal"," Keywords: Clever, Access Portal 
  Aliases: 
    
@@ -12185,7 +12185,7 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
    
    
    
- That will open up a portal session, where you see the portal the way they would. From there you can click on one of the apps, and it will log you in AS them.  ",2021-09-14T04:18:24Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
+ That will open up a portal session, where you see the portal the way they would. From there you can click on one of the apps, and it will log you in AS them.  ",2021-09-14 04:18:24,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040480,6000837079,Technology,Help Desk Knowledge Base,1,2,Computer & Device Surplus / Retire Procedure (Windows / macOS / iPadOS / iOS),"Surplus, Procedure, Windows 10, Windows, Windows 11, macOS, iPadOS, iOS"," When a device is retired and removed from a School / building - the following Surplus / Retiring procedures should be folllowed. 
    
  Continually removing retired devices from all of our various systems goes a long way in keeping everything clean and accurate. These are the following systems that respective devices should be removed from: 
@@ -12252,12 +12252,12 @@ Edenitics does not have an App, it is web-browser based: vms.ednetics.com
  7. Confirm you want to release them: 
   
  Note:&nbsp;If it says there were issues releasing, the device(s) is likely already released. Download the log file to see why it failed if you'd like. 
-   ",2024-06-27T22:46:12Z,2024-11-07T19:18:38Z,2024-11-07T19:18:38Z,,0,0,0,0
+   ",2024-06-27 22:46:12,2024-11-07T19:18:38Z,2024-11-07T19:18:38Z,,0,0,0,0
 6000006103,6000736645,Technology,Help Desk Knowledge Base,1,2,ConnectED (Reading Wonders) - Elementary Reading,"ConnectEd, Reading, Wonders"," Keywords: ConnectEd, Reading Wonders, Mcgraw Hill, Elementary  
  Aliases: McGraw Hill, ConnectED 
  Rostering Issues: Gather as much information as possible with screenshots (if possible) and put it in a ticket. Relevant information would be the class roster from PowerSchool and the error received by the student and/or teacher. The best way to do this last part is to impersonate the user in question. Include the student number, if applicable. Send it to the Database Analyst. 
  Curriculum Issues: Move a ticket to the Teaching & Learning workspace in FreshService, and assign it to the Director of Elementary Teaching & Learning and/or the Instructional Facilitator for the district. 
- Any other issues: Please reach out to McGrawHill support at https://www.mheducation.com/support.html. ",2017-08-10T22:03:19Z,2024-03-14T19:07:36Z,2024-03-14T17:20:00Z,2025-04-01T00:00:00Z,1,0,0,0
+ Any other issues: Please reach out to McGrawHill support at https://www.mheducation.com/support.html. ",2017-08-10 22:03:19,2024-03-14T19:07:36Z,2024-03-14T17:20:00Z,2025-04-01T00:00:00Z,1,0,0,0
 6000039227,6001668715,Technology,Help Desk Knowledge Base,1,2,Converting Tandem Calendars to PSD PDF's,"Tandem, Calendar, Website, Updating, Converting, PDF","  1). Access Tandem Calendar:  
  
  
@@ -12294,7 +12294,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
  
  Be sure to include the specific location of where the calendars need to be uploaded. You can do this by copying in the URL of the exact page. 
  
-   ",2024-02-05T16:20:11Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-02-05 16:20:11,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000041378,6001694359,Technology,Help Desk Knowledge Base,1,2,Create a Google Shared Drive in Google Admin,"Google Admin, Shared Drive, Google Drive, Admin Console"," Keywords: Create Shared Drive, Google Admin Console, Google Drive Setup, Shared Drive Permissions, Admin Console Drive Management 
  Aliases: Set Up Shared Drive, Shared Google Drive Creation, Google Drive Admin, Team Drive Setup, Shared Workspace Google 
    
@@ -12348,7 +12348,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
    
   
      
-   ",2024-10-23T23:31:52Z,2024-10-23T23:36:30Z,2024-10-23T23:36:30Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-10-23 23:31:52,2024-10-23T23:36:30Z,2024-10-23T23:36:30Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006105,6000542935,Technology,Help Desk Knowledge Base,1,2,Device Returns - Summer 2024,"Device, Return, Leaving, Inventory, Retiring, summer, tech, technology, End of Year, 2024, laptop, MacBook, Surface, iPad, Computer"," Keywords: End of Year, Device, Return, Leaving, Inventory, summer, summer 2024, 2024, tech, technology, iPad, laptop, computer, tablet, retire, retiring 
  Aliases: Leaving the district. Retiring. End of contract. Device return.  
  Please return your tech device(s), charger(s), hub, and any other accessories to one of the following locations:  
@@ -12365,7 +12365,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
  Hours- 8:00 AM and 3:00 PM, Monday - Friday. Located in the building behind ESC (district office), between ESC and the bus barn (screenshot of Google Maps below). 
  Address: 14015 62nd AVE NW, Gig Harbor, WA 98332 
   
-   ",2017-08-10T22:03:21Z,2024-06-03T18:51:06Z,2024-06-03T18:51:06Z,2025-04-01T00:00:00Z,13,0,0,0
+   ",2017-08-10 22:03:21,2024-06-03T18:51:06Z,2024-06-03T18:51:06Z,2025-04-01T00:00:00Z,13,0,0,0
 6000029866,6000837079,Technology,Help Desk Knowledge Base,1,2,ESC Campus Software Support,"ESC, FileZilla, ibex, HR"," Keywords: Ibex, parallels, filezilla, rosetta, labelsanywhere, dymo 
  Aliases: 
    
@@ -12383,7 +12383,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
  ESC - HR  
        LabelsAnywhere - Allowed but not supported.  WILL ONLY WORK IN iexplore.exe (so they need to contact LabelsAnywhere for support) 
        Dymo is the supported alternative. 
-   ",2022-03-09T14:59:17Z,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-03-09 14:59:17,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0
 6000022525,6000736645,Technology,Help Desk Knowledge Base,1,2,Forticlient - VPN  Connection for Windows,"VPN, Remote Access"," Keywords: VPN, Remote Access, Forticlient, MFA 
  Aliases: 
    
@@ -12415,7 +12415,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
    
  Supply the 6-digit token from the Fortitoken mobile MFA client. 
    
-   ",2020-03-23T23:32:56Z,2024-05-23T15:19:40Z,2024-05-23T15:19:40Z,2025-04-01T00:00:00Z,22,0,0,0
+   ",2020-03-23 23:32:56,2024-05-23T15:19:40Z,2024-05-23T15:19:40Z,2025-04-01T00:00:00Z,22,0,0,0
 6000040299,6001694359,Technology,Help Desk Knowledge Base,1,2,Google Takeout (Transfer Files From PSD Account to Personal Account via .ZIP),Takeout," Keywords: Google Takeout, Google Transfer, Account Transfer, Data Transfer, Transfer of Content, Google Takeout. 
  Aliases: Google Drive transfer, file transfer, account export, file backup, account migration. 
    
@@ -12472,7 +12472,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
  __________________________________________ 
  Directions directly from Google can be found here: 
  https://support.google.com/accounts/answer/3024190?hl=en 
-   ",2024-06-04T19:31:20Z,2024-11-21T20:44:47Z,2024-11-21T20:44:47Z,2025-04-01T00:00:00Z,1,154,9,0
+   ",2024-06-04 19:31:20,2024-11-21T20:44:47Z,2024-11-21T20:44:47Z,2025-04-01T00:00:00Z,1,154,9,0
 6000038634,6001668715,Technology,Help Desk Knowledge Base,1,2,Granting Voicemail Only Access to Shared Lines (Zoom Phone),110," Keywords: Zoom, Zoom Phone, Zoom app, Office Phone, Desk Phone, Phone, New Phone, Voicemail, shared lines, voicemail only 
  Aliases: Zoom, Zoom Phone, Zoom app, Office Phone, Desk Phone, Phone, New Phone, Voicemail, Voice Mail, shared lines 
  In some cases, there are folks in the district who want access to a shared line's voicemail. This might be someone who helps respond to voicemails, or it could be because the person who normally responds to those voicemails is out of the office for a while. The shared line does not need to ring to their phone, they just need access to the voicemail. This article will demonstrate how to make that happen.  
@@ -12501,7 +12501,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
  
  If the person does not want access anymore, they can be removed by clicking on ""Access Member List"" from step 4. Click on the box next to the persons name, and press ""Remove"".  
   
-   ",2023-10-31T17:15:48Z,2024-03-14T19:26:11Z,2024-03-14T19:26:11Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-10-31 17:15:48,2024-03-14T19:26:11Z,2024-03-14T19:26:11Z,2025-04-01T00:00:00Z,0,0,0,0
 6000041746,6000837079,Technology,Help Desk Knowledge Base,1,2,Help Desk: Suspending and Reactivating Accounts,"Suspending, Reactivating"," Exercise caution for any requests regarding suspending and reactivating accounts. This applies to any&nbsp;requests that come in - via ticket, phone, or in person. 
    
  If someone is making the request that is not qualified, please direct them to the ESS Director first. 
@@ -12517,7 +12517,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
    
  To suspend someone immediately by a qualified persons request (emergency situations): https://psd401.freshservice.com/support/catalog/items/133 
    
- To reactivate someone&nbsp;immediately by a qualified persons request (emergency situations): https://psd401.freshservice.com/support/catalog/items/144 ",2024-11-21T21:18:40Z,2024-11-21T21:22:58Z,2024-11-21T21:22:58Z,,0,0,0,0
+ To reactivate someone&nbsp;immediately by a qualified persons request (emergency situations): https://psd401.freshservice.com/support/catalog/items/144 ",2024-11-21 21:18:40,2024-11-21T21:22:58Z,2024-11-21T21:22:58Z,,0,0,0,0
 6000006112,6000736645,Technology,Help Desk Knowledge Base,1,2,Homeroom & Evaluations (School Data Solutions),"Homeroom, Evaluations, SDS, School, Data, Solutions"," Keywords: Homeroom, Evaluations, SDS, School Data Solutions 
  Aliases: 
    
@@ -12552,7 +12552,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
  Company Website videos page: https://www.schooldata.net/support/videos.aspx 
    
  PSD Assessment Admin will assist with issues related to access. 
- TSD Data Analyst will assist with issues related to SDS data. ",2017-08-10T22:03:33Z,2024-03-14T19:19:40Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0
+ TSD Data Analyst will assist with issues related to SDS data. ",2017-08-10 22:03:33,2024-03-14T19:19:40Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034213,6001521595,Technology,Help Desk Knowledge Base,1,2,How to Create a Filter for Staff Name Change in Gmail,110,"  
  1. Navigate to https://mail.google.com/mail/u/0/#create-filter/has=Staff+Member+Account+Name+Changed&sizeoperator=s_sl&sizeunit=s_smb 
    
@@ -12583,7 +12583,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
   
  15. Click ""Staff Name Change"" 
   
- Made with Scribe ",2023-06-22T15:53:33Z,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0
+ Made with Scribe ",2023-06-22 15:53:33,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039635,6001694359,Technology,Help Desk Knowledge Base,1,2,How to install a new Printer from scratch (or upgrade existing one),"new printer, install new printer"," Keywords: New printer, set up new printer, add new printer 
  Aliases: Install printer, replace printer, print server 
    
@@ -12665,7 +12665,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
    
  11. Install the printer on your computer, and run a print test to make sure it is set correctly. After that, you are DONE! 
    
-   ",2024-03-15T22:42:36Z,2024-09-26T18:10:49Z,2024-03-26T23:52:45Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-03-15 22:42:36,2024-09-26T18:10:49Z,2024-03-26T23:52:45Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039267,6001668715,Technology,Help Desk Knowledge Base,1,2,Impact Aid Surveys - Upload/Import to Google Sheets,110," Keywords: import, upload, update, impact aid, survey,  
  Aliases: Impact Aide, ParentSquare Survey, Dashboard 
    
@@ -12692,7 +12692,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
  7). This will open a pop-up window that says ""Import File. Under ""Import Location"", select ""Replace current sheet"", and then press ""Import data"".  
   
    
-   ",2024-02-08T20:57:34Z,2024-09-26T18:10:49Z,2024-04-16T17:36:07Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-02-08 20:57:34,2024-09-26T18:10:49Z,2024-04-16T17:36:07Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038970,6001668715,Technology,Help Desk Knowledge Base,1,2,Importing Student Photos,110," Keywords: Destiny, PowerSchool, Photograph, Student Photograph, Import, Student 
  Aliases: Upload Student Photos, Update Student Photos 
    
@@ -12717,7 +12717,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
  PowerSchool: https://psd401.freshservice.com/support/solutions/articles/6000039565 
    
    
-   ",2023-12-21T22:17:36Z,2024-03-14T19:06:50Z,2024-03-12T19:59:14Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-12-21 22:17:36,2024-03-14T19:06:50Z,2024-03-12T19:59:14Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040734,6001694359,Technology,Help Desk Knowledge Base,1,2,Intranet - editing access,"intranet, PSD Staff Intranet, Department Forms"," Keywords: Intranet, PSD site, Internal site, PSD Intranet 
  Aliases: Intranet, Staff Intranet, department forms. 
    
@@ -12725,7 +12725,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
    
    
    
-   ",2024-08-01T22:50:59Z,2024-09-26T18:10:49Z,2024-08-01T23:27:33Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-08-01 22:50:59,2024-09-26T18:10:49Z,2024-08-01T23:27:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040121,6000736645,Technology,Help Desk Knowledge Base,1,2,Live365 & Mainstream encoder,110,"   
  Keywords: Mainstream, KGHP, Live365 
    
@@ -12739,7 +12739,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
    
   
   
-  ",2024-05-08T18:51:03Z,2024-09-26T18:10:49Z,2024-06-06T19:10:47Z,,0,0,0,0
+  ",2024-05-08 18:51:03,2024-09-26T18:10:49Z,2024-06-06T19:10:47Z,,0,0,0,0
 6000040682,6000837079,Technology,Help Desk Knowledge Base,1,2,Microsoft Office Licensing - Employees To Be Licensed,"Office, Licenses, Office 365, Microsoft"," This is information for the Tech department. 
    
  Office 365 A1 Plus for education will be retired on August 1, 2024. These licenses are what were granting Office Suite access. Link to Microsoft article about licensing changes: https://www.microsoft.com/en-us/education/products/office-365-a1-plus 
@@ -12764,7 +12764,7 @@ Contact the Communication Director via ticket or email, and attach the two docum
    
  Secretaries are not included. 
    
- Note: All PSD staff gets access to web-based versions of Office applications with Office 365 A1 for faculty, however, documents save to OneDrive. The usage of Google Drive (Docs / Slides / Sheets / etc) is strongly preferred. ",2024-07-24T18:43:52Z,2024-12-03T19:02:53Z,2024-12-03T19:02:53Z,2025-04-01T00:00:00Z,0,0,0,0
+ Note: All PSD staff gets access to web-based versions of Office applications with Office 365 A1 for faculty, however, documents save to OneDrive. The usage of Google Drive (Docs / Slides / Sheets / etc) is strongly preferred. ",2024-07-24 18:43:52,2024-12-03T19:02:53Z,2024-12-03T19:02:53Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040799,6000837079,Technology,Help Desk Knowledge Base,1,2,Microsoft Office Licensing - Employees To Be Licensed (Internal with One-Off's),110," 
  This is internal information for the Tech department. 
    
@@ -12818,7 +12818,7 @@ Michelle Daugherty&nbsp;daughertym@psd401.net (Take it away July 2025)
  Wendy Moore Remove after 12/31 
  Kiona Rainey Raineyk@psd401.net&nbsp; 
  
- ",2024-08-14T22:29:28Z,2024-11-04T23:14:46Z,2024-11-04T23:14:46Z,,0,0,0,0
+ ",2024-08-14 22:29:28,2024-11-04T23:14:46Z,2024-11-04T23:14:46Z,,0,0,0,0
 6000039734,6000837079,Technology,Help Desk Knowledge Base,1,2,Moving Windows Devices from psd-open > psd-auth,110," If you are re-imaging a device, preparing a brand new device, or dealing with a device that has been offline for a while and is 'stuck' on psd-open, the computer will need to be hardwired before it can join psd-auth. 
    
  There are two required certificates needed to join psd-auth. The PacketFence Root CA Certificate, and a machine-specific device certificate. Both of these come from Active Directory, via Group Policy. You have to be actively domain-joined, and be able to do a gpupdate in order to join psd-auth. 
@@ -12833,7 +12833,7 @@ Michelle Daugherty&nbsp;daughertym@psd401.net (Take it away July 2025)
    
    
  Below is a screenshot taken from PacketFence of a Windows computer trying (and failing) to join psd-auth. When I investigated this computer, I noticed it was not in AD at all, don't see it in PDQ Connect, ScreenConnect, etc. It must have been offline for quite awhile. Step #2 from the above is how you would handle this one. 
-  ",2024-03-22T00:18:54Z,2024-09-26T18:10:49Z,2024-03-22T00:18:56Z,,0,0,0,0
+  ",2024-03-22 00:18:54,2024-09-26T18:10:49Z,2024-03-22T00:18:56Z,,0,0,0,0
 6000025747,6000736645,Technology,Help Desk Knowledge Base,1,2,New Status Page Access,Status," Keywords: Status Access Page 
  Aliases: 
    
@@ -12841,7 +12841,7 @@ Michelle Daugherty&nbsp;daughertym@psd401.net (Take it away July 2025)
    
  Username: techalerts@psd401.net 
    
- Password: psd401-98332 ",2021-01-05T21:08:37Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
+ Password: psd401-98332 ",2021-01-05 21:08:37,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000020237,6000736645,Technology,Help Desk Knowledge Base,1,2,PSD Data Automations & Integrations,"Automation, Data"," Keywords: Automation, Data Flow 
  Aliases: 
    
@@ -12861,7 +12861,7 @@ Michelle Daugherty&nbsp;daughertym@psd401.net (Take it away July 2025)
    
   
  
-   ",2019-09-12T21:08:21Z,2024-09-26T18:10:49Z,2024-03-14T16:46:18Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2019-09-12 21:08:21,2024-09-26T18:10:49Z,2024-03-14T16:46:18Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040504,6000837079,Technology,Help Desk Knowledge Base,1,2,PSD ESS Interview Chromebook Setup,110," Note: This is not a perfect solution, but it's the best we could come up with given the limitations imposed. We are not using a PSD account so that MFA isn't enforced, and there doesn't seem to be a real benefit to using a PSD account. Also OneSync is currently not working (7/2/24) so I couldn't generate service accounts if I wanted to. Which would need MFA exclusion. Non-PSD Google accounts do eliminate the possibility of a student seeing the credentials on the sticker on the Chromebook and logging in as that service account on their own Chromebook. They cannot sign into personal Google accounts on PSD Chromebooks. 
    
  
@@ -12878,7 +12878,7 @@ Username: psdinterview1 First Name: PSD Interview 1
   That's about it for device setup. Print a label with the username and password and attach to the lid of the Chromebook.  
   Add the account information and Chromebook information to this doc: https://docs.google.com/document/d/1UST8O3gQUh8zkUzHBQuUcSGaa_po28WxhTKhbPMUcVE/edit?usp=sharing  
   Print a label called ""IMPORTANT PROCTOR INSTRUCTIONS - https://tinyurl.com/5fea43hr"" and affix to the Chromebook.  
- ",2024-07-02T22:46:02Z,2024-09-26T18:10:49Z,2024-07-03T00:27:42Z,,0,0,0,0
+ ",2024-07-02 22:46:02,2024-09-26T18:10:49Z,2024-07-03T00:27:42Z,,0,0,0,0
 6000006118,6000736645,Technology,Help Desk Knowledge Base,1,2,Parchment,Parchment," Keywords: Parchment, transcripts, diploma 
  Aliases: Parchment 
    
@@ -12938,7 +12938,7 @@ Verify that there are no errors, then click Continue.
  1 (888) 662-0874 
  
 M-F 9AM - 6PM EST      
- ",2017-08-10T22:03:41Z,2024-03-14T19:46:51Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2017-08-10 22:03:41,2024-03-14T19:46:51Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040457,6001813135,Technology,Help Desk Knowledge Base,1,2,Parent Square - Sending Report Cards/And Test Results as Secure Documents,110," 
 Who can use this? School and District Admin and those with individual user permission for Student Notices  Before getting started  Admins can contact ParentSquare support to enable Secure Document Delivery   
  
@@ -12966,10 +12966,10 @@ Who can use this? School and District Admin and those with individual user permi
    5. Head back to the templates screen and click Send From Template.  6. Enter the total number of documents (this is NOT the same as page number) 7. Upload PDF of Reports.     Notes: If you are running into errors, try removing all foreign language reports from PDF and try again, then do the foreign language in a new batch. If still having issues sometimes breaking up the PDF into chunks will work or help narrow down the problem report.  
    
  8. On the next screen you can verify errors, schedule and add messages in multiple languages.  
- ",2024-06-24T14:41:56Z,2024-09-26T18:10:49Z,2024-08-08T01:13:50Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-06-24 14:41:56,2024-09-26T18:10:49Z,2024-08-08T01:13:50Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038876,6001668715,Technology,Help Desk Knowledge Base,1,2,ParentSquare - How to Create a Template in Secure Documents,110," The link below takes you to a ParentSquare solutions article with step-by-step instructions and videos to follow along with. 
    
- https://parentsquare.zendesk.com/hc/en-us/articles/360028613811-How-to-Create-a-Template-in-Secure-Documents ",2023-12-07T23:17:53Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
+ https://parentsquare.zendesk.com/hc/en-us/articles/360028613811-How-to-Create-a-Template-in-Secure-Documents ",2023-12-07 23:17:53,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033582,6000542926,Technology,Help Desk Knowledge Base,1,2,PowerSchool - Photo Restrictions,"Photo Restrictions, Picture Restrictions, Photo Opt Out List, Picture Opt Out List, Photo Opt-Out List"," Keywords: photo restrictions, picture restrictions 
  Aliases: photo opt-out list, photo opt out list 
    
@@ -12977,7 +12977,7 @@ Who can use this? School and District Admin and those with individual user permi
    
  Go to building (like AES), click the function, click the back button and it should provide you with a list of students with photo restrictions.  
     
-   ",2023-04-06T20:48:52Z,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-04-06 20:48:52,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006121,6000736645,Technology,Help Desk Knowledge Base,1,2,Powerschool - Parent/Student Portal,"Powerschool, Parent, Portal, Student"," Keywords: Powerschool, Parent, Student Portal 
  Aliases: 
    
@@ -12996,7 +12996,7 @@ Who can use this? School and District Admin and those with individual user permi
    
  Video overview of the Powerschool Parent Portal is available at  
  https://www.psd401.net/parent-portal 
- Click on the + sign next to ""PowerSchool Parent Portal Overview"" ",2017-08-10T22:03:45Z,2024-08-08T00:28:28Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,1,0,0,0
+ Click on the + sign next to ""PowerSchool Parent Portal Overview"" ",2017-08-10 22:03:45,2024-08-08T00:28:28Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,1,0,0,0
 6000041767,6000837079,Technology,Help Desk Knowledge Base,1,2,"Procedures for Password Resets and MFA Resets - Staff & Students (Verifying Identity, etc)","password, reset, password reset, MFA Reset"," Student Password/MFA Reset 
    
  1. Staff calling on behalf of Student (verified PSD phone number) 
@@ -13057,7 +13057,7 @@ Who can use this? School and District Admin and those with individual user permi
  Provide verbal instructions for updating passwords on district systems or reconfiguring MFA. 
  If sending MFA setup instructions or links, ensure delivery to their district email or another secure method. 
  
-   ",2024-11-26T20:16:07Z,2024-11-26T21:03:35Z,2024-11-26T21:03:35Z,,0,0,0,0
+   ",2024-11-26 20:16:07,2024-11-26T21:03:35Z,2024-11-26T21:03:35Z,,0,0,0,0
 6000040424,6000736645,Technology,Help Desk Knowledge Base,1,2,Promethean Side-Loading Apps,"Promethean, apps, sideload"," keywords: Promethean, Apps, Sideload 
    
  Allow Sideload in Management. 
@@ -13079,8 +13079,8 @@ Who can use this? School and District Admin and those with individual user permi
  Tap Install, then wait for the confirmation (‘App installed’). 
  Launch your app from the Applications Menu. 
  
-   ",2024-06-18T17:15:39Z,2024-09-26T18:10:49Z,2024-06-18T19:46:46Z,2025-04-01T00:00:00Z,0,0,0,0
-6000040847,6000837079,Technology,Help Desk Knowledge Base,1,2,Requests for Administrator Password  and/or Installing New Software,110,,2024-08-22T02:15:28Z,2024-09-26T18:10:49Z,2024-09-05T22:27:54Z,,0,0,0,0
+   ",2024-06-18 17:15:39,2024-09-26T18:10:49Z,2024-06-18T19:46:46Z,2025-04-01T00:00:00Z,0,0,0,0
+6000040847,6000837079,Technology,Help Desk Knowledge Base,1,2,Requests for Administrator Password  and/or Installing New Software,110,,2024-08-22 02:15:28,2024-09-26T18:10:49Z,2024-09-05T22:27:54Z,,0,0,0,0
 6000040283,6001813135,Technology,Help Desk Knowledge Base,1,2,Resetting MFA Security Center,110," Keywords: MFA, Multi Factor Authentication, Reset, Security Center 
  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Aliases: MFA, Multi Factor Authentication,&nbsp;Reset,&nbsp;Authentication 
    
@@ -13104,7 +13104,7 @@ Please verify the identity of the requester before resetting MFA (Use things lik
    
  If you reset the MFA the user will be asked to resertup on the next login. Be sure to have them remove the old Authicanter code before scanning the new QR code.&nbsp; 
    
- If a student MFA is reset it will force them to re setup MFA They will only have the Picture or Pin options.&nbsp; ",2024-06-03T18:36:04Z,2024-12-03T21:46:48Z,2024-12-03T21:46:48Z,2025-04-01T00:00:00Z,0,0,0,0
+ If a student MFA is reset it will force them to re setup MFA They will only have the Picture or Pin options.&nbsp; ",2024-06-03 18:36:04,2024-12-03T21:46:48Z,2024-12-03T21:46:48Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006125,6000542933,Technology,Help Desk Knowledge Base,1,2,Schoology Accounts,"Schoology, User, Accounts"," Keywords: Schoology, User, Accounts 
  Aliases: 
    
@@ -13124,7 +13124,7 @@ Please verify the identity of the requester before resetting MFA (Use things lik
  Select the Role as Teacher and Don’t allow duplicates for Email Conflicts. 
  Click on Create Users  
    
- After they logon via the portal and launch Schoology, they can see and request which courses & groups they want to access. You are also able to add them to the desired course as an administrator yourself. ",2017-08-10T22:03:49Z,2024-09-26T18:10:49Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0
+ After they logon via the portal and launch Schoology, they can see and request which courses & groups they want to access. You are also able to add them to the desired course as an administrator yourself. ",2017-08-10 22:03:49,2024-09-26T18:10:49Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029506,6000542933,Technology,Help Desk Knowledge Base,1,2,Second Step access (Social-Emotional curriculum),second step," Keywords: second step 
  Aliases: social-emotional 
    
@@ -13135,7 +13135,7 @@ Please verify the identity of the requester before resetting MFA (Use things lik
  The sharing rules in Clever for this application include staff at every elementary school. 
   
    
-   ",2022-01-28T01:19:14Z,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-01-28 01:19:14,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0
 6000028301,6000736645,Technology,Help Desk Knowledge Base,1,2,Shared Resources Access - AD Group that grants access,"AD, Group, Access"," Keywords: AD Group access 
  Aliases: 
    
@@ -13185,7 +13185,7 @@ Determines access to HVAC controls for certain custodians per their supervisor.
  
  
 
-",2021-09-24T17:26:59Z,2024-03-14T19:06:50Z,2024-03-12T18:10:43Z,2025-04-01T00:00:00Z,0,0,0,0
+",2021-09-24 17:26:59,2024-03-14T19:06:50Z,2024-03-12T18:10:43Z,2025-04-01T00:00:00Z,0,0,0,0
 6000021491,6000736645,Technology,Help Desk Knowledge Base,1,2,TCI Social Studies Alive! 2021-2022,"TCI, Social Studies, Alive"," Keywords: TCI, Social Studies, Alive 
  Aliases: 
    
@@ -13343,7 +13343,7 @@ Determines access to HVAC controls for certain custodians per their supervisor.
  Receive order confirmation and inform Data Analyst 
  Once Data Analyst sets up account, inform teachers they can log in via the portal 
  Close tickets 
- ",2020-01-07T22:28:30Z,2024-09-26T18:10:49Z,2024-03-14T17:22:20Z,2025-04-01T00:00:00Z,2,0,0,0
+ ",2020-01-07 22:28:30,2024-09-26T18:10:49Z,2024-03-14T17:22:20Z,2025-04-01T00:00:00Z,2,0,0,0
 6000035509,6001668715,Technology,Help Desk Knowledge Base,1,2,Troubleshooting QuickCards,110," 
 This troubleshooting guide provides step-by-step instructions for resolving issues with QuickCards. It covers how to locate a teacher or student in the admin portal, impersonate users, and troubleshoot scanning QR codes with Chromebooks. The guide emphasizes not deleting QR codes and offers options for resetting or printing them based on the scanning outcome. This guide is essential for anyone experiencing difficulties with QuickCards in an educational setting. 
  
@@ -13388,7 +13388,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
  10. Based on what happens after scanning, you can either reset the QR Code or Print a QR code. Please do not Delete the QR Code 
    
   
-   ",2023-09-21T21:58:00Z,2024-03-14T18:34:22Z,2024-03-14T17:14:00Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-09-21 21:58:00,2024-03-14T18:34:22Z,2024-03-14T17:14:00Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039268,6001694359,Technology,Help Desk Knowledge Base,1,2,Updating Parchment Rosters,110," Keywords: Parchment, Uploads, Updates, Rosters, Class Lists, Graduation, Degrees, Exporting, Importing 
  Aliases: Degree Downloads, transcripts, high school records 
    
@@ -13430,7 +13430,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
    
    
    
- 9). Repeat steps 1 through 8 for the other two high schools.  ",2024-02-08T21:21:02Z,2024-09-26T18:10:49Z,2024-04-16T18:25:12Z,2025-04-01T00:00:00Z,0,0,0,0
+ 9). Repeat steps 1 through 8 for the other two high schools.  ",2024-02-08 21:21:02,2024-09-26T18:10:49Z,2024-04-16T18:25:12Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040759,6000837079,Technology,Help Desk Knowledge Base,1,2,Updating Printer Drivers - Windows Print Server,"Printing, Print Server"," With the Print Server having been in-place updated from Server 2012 to Server 2019, there were a couple drivers that needed to be updated. The print spooler service would only run for a minute or two before stopping. Related errors were seen in Event Viewer > Applications and Servers Logs > Microsoft > PrintService > Admin. After cleaning up some Konica .dll's that it was erroring on, and a couple others, the print spooler stopped crashing. 
    
  It is possible that will encounter other drivers that need updating in the future. The process for updating: 
@@ -13457,7 +13457,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
   
    
  7. Now you should be able to find the manufacturer of the printer/copier you're trying to update the driver of, and select the appropriate model, and it will use the new driver you just installed: 
-  ",2024-08-06T20:06:29Z,2024-09-26T18:10:49Z,2024-08-06T20:11:17Z,,0,0,0,0
+  ",2024-08-06 20:06:29,2024-09-26T18:10:49Z,2024-08-06T20:11:17Z,,0,0,0,0
 6000039602,6001694359,Technology,Help Desk Knowledge Base,1,2,Upload Dibels data,110," Keywords: Dibels, student assessment, reports, data upload, student data 
  Aliases: data report, student results, dibels data 
    
@@ -13520,7 +13520,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
   
    
    
- IMPORTANT:&nbsp;If you see warnings, that's fine, but errors (red) can NOT be disregarded. Take note of the errors to hopefully get those students corrected if they are mistakes, but then you must remove the problematic rows in the TSV file and re-upload. It will NOT upload the students if there are red errors. ",2024-03-14T21:04:54Z,2024-09-26T18:10:49Z,2024-09-16T15:59:27Z,2025-04-01T00:00:00Z,0,0,0,0
+ IMPORTANT:&nbsp;If you see warnings, that's fine, but errors (red) can NOT be disregarded. Take note of the errors to hopefully get those students corrected if they are mistakes, but then you must remove the problematic rows in the TSV file and re-upload. It will NOT upload the students if there are red errors. ",2024-03-14 21:04:54,2024-09-26T18:10:49Z,2024-09-16T15:59:27Z,2025-04-01T00:00:00Z,0,0,0,0
 6000006003,6000736645,Technology,Help Desk Knowledge Base,1,2,VPN connection for MAC,"VPN, Forticlient, Mac, Remote, Client"," Keywords: VPN, Forticlient, Mac, Remote client,  
  Aliases:  
    
@@ -13554,7 +13554,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
    
  Supply the 6-digit token from the Fortitoken mobile MFA client. 
    
- ",2017-08-10T21:59:57Z,2024-09-26T18:10:49Z,2024-05-22T21:28:00Z,2025-04-01T00:00:00Z,9,0,0,0
+ ",2017-08-10 21:59:57,2024-09-26T18:10:49Z,2024-05-22T21:28:00Z,2025-04-01T00:00:00Z,9,0,0,0
 6000033403,6000736645,Technology,Help Desk Knowledge Base,1,2,Writing a Freshservice Solutions Article,"Solutions, Writing, Freshservice"," Keywords: solutions, writing, freshservice  
  Aliases: helpdesk, freshdesk, service central 
    
@@ -13591,7 +13591,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
  Review date: At a maximum, put a review date of the next April 1st.  That will ensure that it gets reviewed during our annual spring clean up of Solutions.   Solutions that are not reviewed by their review date, are unpublished and users will no longer be able to find them. 
    
    
-   ",2023-03-16T15:27:19Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-03-16 15:27:19,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024667,6000736645,Technology,Help Desk Knowledge Base,1,2,"Zoom Account Merging - What to Expect, Common Issues & Fixes",110," 
  Once your Zoom accounts have been merged, you should receive an email like this:  
    
@@ -13664,7 +13664,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
 
    
  
-     ",2020-09-09T18:33:54Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,1,0,0,0
+     ",2020-09-09 18:33:54,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,1,0,0,0
 6000033501,6001576430,Technology,Helperbird,1,2,Activating the Helperbird Extension in Chrome,"Helperbird, Extension, Chrome, Accessibility, Web Browser, Google"," Keywords: Helperbird, Extension, Chrome, Accessibility 
  Aliases: Web Browser, Google 
    
@@ -13681,7 +13681,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
    
  3.       Now you are logged in to the “Pro” version and have all the tools available. Explore the many things it can do - Immersive Reader, Translation, Word Prediction, Highlight line of text, Font/Spacing adjustments, Screen overlays, magnification, etc. 
    
-   ",2023-03-29T16:31:01Z,2024-10-22T22:49:28Z,2024-10-22T22:49:28Z,2025-04-01T00:00:00Z,0,20,0,0
+   ",2023-03-29 16:31:01,2024-10-22T22:49:28Z,2024-10-22T22:49:28Z,2025-04-01T00:00:00Z,0,20,0,0
 6000041367,6000837079,Technology,Helperbird,1,2,macOS + Windows - Adding The Helperbird Extension,Helperbird," The Helperbird Chrome Extension can be added via this direct link: https://chromewebstore.google.com/detail/helperbird-accessibility/ahmapmilbkfamljbpgphfndeemhnajme?hl=en 
    
  After following that link, simply select Add to Chrome: 
@@ -13690,7 +13690,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
   
    
  Helperbird is also in the list of PSD Recommended Google Chrome Extensions: https://chromewebstore.google.com/org/recommended 
-  ",2024-10-22T22:54:43Z,2024-10-22T22:54:44Z,2024-10-22T22:54:44Z,,0,24,1,0
+  ",2024-10-22 22:54:43,2024-10-22T22:54:44Z,2024-10-22T22:54:44Z,,0,24,1,0
 6000029224,6000736645,Technology,JSTOR,1,2,JSTOR Access Guide,"JSTOR, Access, Learing, Resources"," Keywords: JSTOR, Access, Learning Resources 
  Aliases: 
    
@@ -13699,7 +13699,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
  For access to JSTOR, follow this guide. 
    
   
-  ",2022-01-05T21:45:26Z,2024-03-18T09:11:37Z,2024-03-12T16:57:26Z,2025-04-01T00:00:00Z,1,1,0,0
+  ",2022-01-05 21:45:26,2024-03-18T09:11:37Z,2024-03-12T16:57:26Z,2025-04-01T00:00:00Z,1,1,0,0
 6000029443,6000542926,Technology,Link Training,1,2,Best Practices for QR Code and Short Link Creation,"QR, QR codes, short link, short url"," Keywords: Short urls, short links, QR codes 
  alias: links, short urls, QR 
    
@@ -13728,7 +13728,7 @@ This troubleshooting guide provides step-by-step instructions for resolving issu
    
  If you are looking to create new short links, we recommend you check out popular services like Bit.ly, tinyurl.com or Ow.ly as alternatives. 
    
-   ",2022-01-23T14:26:50Z,2024-08-28T20:42:12Z,2024-08-28T20:42:12Z,2025-04-01T00:00:00Z,1,1,0,0
+   ",2022-01-23 14:26:50,2024-08-28T20:42:12Z,2024-08-28T20:42:12Z,2025-04-01T00:00:00Z,1,1,0,0
 6000023250,6000542926,Technology,Link Training,1,2,Preparing and Testing Links for School Use,"Links, Share Settings, Incognito Windows, Incognito, Google Share Settings, Share Permissions, URLs"," Keywords: Links, Share Settings, Share Permissions, Testing Links, URLs 
  Aliases: 
  &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; 
@@ -13778,8 +13778,8 @@ Schoology Assignment Settings: In Schoology, use assignment options to specify a
 Review and Test: Always double-check your links in different browsers and incognito modes to ensure accessibility. 
  
 Consider User Experience: Reflect on how each user will interact with the material, and adjust settings and formats to facilitate the best user experience. 
- ",2020-05-03T13:56:46Z,2024-08-13T01:27:41Z,2024-08-13T01:27:41Z,2025-04-01T00:00:00Z,0,0,0,0
-6000040251,6000542930,Technology,MBA Report Cards,1,1,MBA Report Cards,110, MBA Report Cards - MBA Report Cards ,2024-05-28T17:41:41Z,2024-05-28T17:41:41Z,2024-05-28T17:41:42Z,2025-05-31T00:00:00Z,0,0,0,0
+ ",2020-05-03 13:56:46,2024-08-13T01:27:41Z,2024-08-13T01:27:41Z,2025-04-01T00:00:00Z,0,0,0,0
+6000040251,6000542930,Technology,MBA Report Cards,1,1,MBA Report Cards,110, MBA Report Cards - MBA Report Cards ,2024-05-28 17:41:41,2024-05-28T17:41:41Z,2024-05-28T17:41:42Z,2025-05-31T00:00:00Z,0,0,0,0
 6000006102,6000736645,Technology,MNT/TRA/ESC Building Support,1,2,Bus Video,"Bus, Video"," Keywords: Bus Video 
  Aliases: 
    
@@ -13805,7 +13805,7 @@ Consider User Experience: Reflect on how each user will interact with the materi
    
  Mac install:  
  Play MP4 videos using Quicktime, or VLC Player. 
- There is not an application to install.  ",2017-08-10T22:03:17Z,2024-03-18T09:11:27Z,2024-03-14T16:52:51Z,2025-04-01T00:00:00Z,0,0,0,0
+ There is not an application to install.  ",2017-08-10 22:03:17,2024-03-18T09:11:27Z,2024-03-14T16:52:51Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039374,6001694359,Technology,Microsoft,1,2,Multi-factor authentication for a Microsoft account,"multifactor, authentication, authenticator, office"," Keywords: Microsoft, MFA, multi-factor authentication, Microsoft secure account, authenticator 
  Aliases: Office, Microsoft Word, Microsoft Office, Excel, PowerPoint, Office 365, Microsoft Suite.  
  Setting up Multi-factor Authentication (MFA) on your Microsoft account is a simple way to add extra security. Here's how it works: First, you'll sign in as usual with your regular district email and password (same as the PSD Portal). Then, you'll need a second step for verification. This could be a code that gets sent to your cell phone or a notification in an app that you just tap to approve. It's like a double lock for your account. This makes your account much safer. 
@@ -13858,7 +13858,7 @@ Consider User Experience: Reflect on how each user will interact with the materi
   8. After verifying, your account is now secure. You don't have to enter a code every time you open a Microsoft app, you may be asked to do that only the first time. You are done! 
    
   
-   ",2024-02-21T23:36:09Z,2024-08-07T21:05:43Z,2024-08-07T21:05:43Z,2025-04-01T00:00:00Z,1,11,0,0
+   ",2024-02-21 23:36:09,2024-08-07T21:05:43Z,2024-08-07T21:05:43Z,2025-04-01T00:00:00Z,1,11,0,0
 6000032786,6000580664,Technology,Minecraft,1,2,Student Access to MinecraftEDU,110," keywords: Minecraft, Minecraft EDU, 
  aliases: Requesting Minecraft, Minecraft Educational, Minecraft for Class 
  Everyone can login and use Minecraft in trial mode (25 logins for teachers, 10 for students). If you find there is an educational benefit to using this with your students and you have a plan for integration into curriculum, please submit a Help Desk ticket. Please include your class, section, and reason why you are requesting it in the ticket. 
@@ -13883,7 +13883,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
   Students will use studentnumber@edtools.psd401.net to sign in, example; 2222222@edtools.psd401.net and use their current PSD password.  
   Students will have 10 free logins. We ask you to use these first before requesting student licenses. Licenses are year long and would best be purchased at the beginning of the school year.   
   Checklist resource:  https://education.minecraft.net/wp-content/uploads/MEE-Set-Up-Technical-Checklist.pdf *All websites have already been approved.  
- ",2023-01-04T17:28:41Z,2024-09-05T22:14:39Z,2024-09-05T22:14:39Z,2025-04-01T00:00:00Z,2,4,0,0
+ ",2023-01-04 17:28:41,2024-09-05T22:14:39Z,2024-09-05T22:14:39Z,2025-04-01T00:00:00Z,2,4,0,0
 6000031946,6000837079,Technology,Other Applications,1,2,Adding Remote Desktop (Psychologist Scoring Software),"remote, desktop, macOS, Psychologist"," Keywords: Remote Desktop, MHS Scoring, PsychCorpCenter Aliases: RDP, Desktop Access, Windows Access 
    
  1. Open Self Service and install Microsoft Windows App (Finder > Applications > Self Service). It's under the Microsoft category. Click 'Install'. (Says 'Run' in the Screen Shot because I already have it installed). 
@@ -13921,7 +13921,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  10. You should now be at a Windows 10 Desktop screen. Refer to Step 7 for which Desktop has which software installed. 
    
    
- Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net ",2022-09-23T17:56:36Z,2024-10-10T15:53:23Z,2024-10-10T15:53:23Z,,0,0,0,0
+ Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net ",2022-09-23 17:56:36,2024-10-10T15:53:23Z,2024-10-10T15:53:23Z,,0,0,0,0
 6000040835,6000837079,Technology,Other Applications,1,2,"Apple Classroom - macOS (Install, Usage, etc)",110," Apple Classroom for macOS is a powerful teaching assistant app that allows educators to manage and guide student learning on iPads from their macOS computer.  
  
  Teachers can launch specific apps, share documents, and monitor student screens in real-time, ensuring focused and interactive learning experiences.  
@@ -13952,11 +13952,11 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
   
    
  5. You can force an app to open, and lock the Student(s) to not be able to quit out of that app, for example: 
-  ",2024-08-21T03:42:05Z,2024-08-21T03:42:06Z,2024-08-21T03:42:06Z,,0,0,0,0
+  ",2024-08-21 03:42:05,2024-08-21T03:42:06Z,2024-08-21T03:42:06Z,,0,0,0,0
 6000041453,6001813135,Technology,Other Applications,1,1,Common Solutions for using Schoology with Edpuzzle (WIP),"EdPuzzle, Schoology"," Video on some basic troubleshooting for EdPuzzle and Schoology.&nbsp; 
    
   
-   ",2024-11-04T19:52:34Z,2024-11-04T19:53:48Z,2024-11-04T19:53:48Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-11-04 19:52:34,2024-11-04T19:53:48Z,2024-11-04T19:53:48Z,2025-04-01T00:00:00Z,0,0,0,0
 6000021101,6000736645,Technology,Other Applications,1,2,Connecting and programing Edison robot with a Chromebook,"Edison, Robot, Programing, Coding"," Keywords: Edison, Robot, Coding, Programing 
  Aliases: 
    
@@ -13987,7 +13987,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
    
    
    
-   ",2019-11-26T16:28:40Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,,0,1,0,0
+   ",2019-11-26 16:28:40,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,,0,1,0,0
 6000030073,6001521595,Technology,Other Applications,2,1,Converting Publisher Documents to Canva,"Publisher, Canva"," keywords: Convert Publisher, Publisher, Canva 
  alias: Publisher 
    
@@ -14012,7 +14012,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  
    
    
- Note: There may be issues with converted documents where the font is different or an incorrect size. This will have to be adjusted manually. ",2022-03-30T17:30:08Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0
+ Note: There may be issues with converted documents where the font is different or an incorrect size. This will have to be adjusted manually. ",2022-03-30 17:30:08,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000041454,6000837079,Technology,Other Applications,1,2,CrickSoft Clicker (macOS + Windows),"CrickSoft, Clicker"," Windows 
    
  1.&nbsp;Open the Chocolatey GUI Program as per this Solutions Article: https://psd401.freshservice.com/support/solutions/articles/6000026420 
@@ -14020,7 +14020,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
   
  3.&nbsp;After Clicker installs, you will see a shortcut on your Desktop called 'Clicker'. Double-click to launch it: 
   
- 4.&nbsp;When prompted, activate the Software using the Internet. ",2024-11-04T23:20:37Z,2024-11-04T23:21:03Z,2024-11-04T23:21:03Z,,0,0,0,0
+ 4.&nbsp;When prompted, activate the Software using the Internet. ",2024-11-04 23:20:37,2024-11-04T23:21:03Z,2024-11-04T23:21:03Z,,0,0,0,0
 6000040832,6000837079,Technology,Other Applications,1,2,Eagle Quest: Managed Apple ID Sign-In + Apple Classroom Setup + Management,"Eagle Quest, Eagle, Quest, Apple ID, Managed Apple ID, iPadOS"," The Apple Classroom macOS App can be leveraged to provide supervision and management capabilities to Staff for 1:1 Student iPads. 
    
   
@@ -14045,7 +14045,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  Students within Bluetooth range of the teacher running Classroom 
  
    
-   ",2024-08-21T01:08:12Z,2024-08-21T03:45:24Z,2024-08-21T03:45:24Z,,0,1,0,0
+   ",2024-08-21 01:08:12,2024-08-21T03:45:24Z,2024-08-21T03:45:24Z,,0,1,0,0
 6000025351,6000837079,Technology,Other Applications,1,2,Flipgrid - Pop-up Blocker,110," If you're having issues recording with Flipgrid due to a Pop-up Blocker, there may be one of two causes - Google Chrome's built-in Pop-up Blocker, or the third-party Chrome extension the district uses to block ads and malicious Pop-ups - uBlock Origin. 
    
  This guide will show you how to disable either, but only for Flipgrid (or whichever site is not functioning properly). 
@@ -14066,7 +14066,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  5) For what we just did to take effect, you will need to click the refresh button that appears. 
    
    
- The Pop-up issue should now be resolved. If it is not, you may contact the Help Desk. Having a screenshot of the error or issue on-hand is helpful. ",2020-11-13T19:55:20Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,4,0,0,0
+ The Pop-up issue should now be resolved. If it is not, you may contact the Help Desk. Having a screenshot of the error or issue on-hand is helpful. ",2020-11-13 19:55:20,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,4,0,0,0
 6000039816,6000837079,Technology,Other Applications,1,2,How To: Use Microsoft Windows App to access PSD-curated Windows Applications from macOS,110," Note:&nbsp;Steps 1-11 only need to be performed once. After the initial setup is complete, you can start on step 12 each time. 
    
  1. Open Self Service to install the Microsoft Windows App&nbsp; 
@@ -14114,7 +14114,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  Note:&nbsp;Sometimes they can take up to a minute to launch. 
   
    
- Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net or call x3711. ",2024-03-27T01:46:13Z,2024-10-10T16:17:11Z,2024-10-10T16:17:11Z,,3,18,0,0
+ Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net or call x3711. ",2024-03-27 01:46:13,2024-10-10T16:17:11Z,2024-10-10T16:17:11Z,,3,18,0,0
 6000039787,6000837079,Technology,Other Applications,1,2,How to Access Publisher Documents on macOS,110," How to Access Publisher Documents on macOS 
    
  1. You'll have to have LibreOffice installed on your machine, submit a ticket or call x3711 to get access. 
@@ -14127,7 +14127,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
    
  4. You should now have your desired Publisher file opened successfully: 
   
-   ",2024-03-22T23:20:36Z,2024-08-13T01:09:30Z,2024-08-13T01:09:30Z,,1,2,0,0
+   ",2024-03-22 23:20:36,2024-08-13T01:09:30Z,2024-08-13T01:09:30Z,,1,2,0,0
 6000031923,6000837079,Technology,Other Applications,1,2,How to access ChildPlus on macOS,"remote, desktop, ECEAP, ChildPlus"," Keywords: childplus, eceap, remote, desktop 
  Aliases: eceap/childplus software 
    
@@ -14185,7 +14185,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  Double-click on that, then your scanned files should be in there.&nbsp; 
   
    
- Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net or call x3711. ",2022-09-21T22:34:03Z,2024-10-23T18:16:41Z,2024-10-23T18:16:41Z,,0,21,0,0
+ Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net or call x3711. ",2022-09-21 22:34:03,2024-10-23T18:16:41Z,2024-10-23T18:16:41Z,,0,21,0,0
 6000039326,6001668715,Technology,Other Applications,1,2,Installing Python 3 and using Pycharm - MacOS,"python 3, python, pycharm, install"," Keywords: Python3, 3.12.0, IDE, IDLE, Install 
  Aliases: Python 3, Python3, PyCharm, Project, New Project 
    
@@ -14208,8 +14208,8 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  6). With this option selected, go ahead and press ""create"". After a few seconds, your project will load and it is now ready to be worked in! 
    
  If this gives you any troubles, please give help desk a call at (253) 530-3711. 
-   ",2024-02-14T23:30:24Z,2024-08-13T01:08:37Z,2024-08-13T01:08:38Z,,1,0,0,0
-6000040487,6001813135,Technology,Other Applications,1,2,Labels Anywhere in Edge,Internet explorer,,2024-06-28T16:55:11Z,2024-08-13T01:31:05Z,2024-08-13T01:31:05Z,,0,0,0,0
+   ",2024-02-14 23:30:24,2024-08-13T01:08:37Z,2024-08-13T01:08:38Z,,1,0,0,0
+6000040487,6001813135,Technology,Other Applications,1,2,Labels Anywhere in Edge,Internet explorer,,2024-06-28 16:55:11,2024-08-13T01:31:05Z,2024-08-13T01:31:05Z,,0,0,0,0
 6000033512,6001576430,Technology,Other Applications,1,2,Making a Voice Recording,110," Keywords: Voice, Audio, Recording, Chrome 
  Aliases:  
    
@@ -14232,7 +14232,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  
   
    
-   The recording will now download as an MP3 file, which you can send or upload where you need it to go.   ",2023-03-29T20:36:21Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0
+   The recording will now download as an MP3 file, which you can send or upload where you need it to go.   ",2023-03-29 20:36:21,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000023249,6000736645,Technology,Other Applications,1,2,PearDeck Tutorial from Cyndie Deare (KPMS),PearDeck," Keywords: PearDeck 
  Aliases: 
    
@@ -14246,7 +14246,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  Limitations: For multiple-choice questions, only one option can be selected. 
  Classroom application: Pear Deck can be used in live presentations with real-time student interaction or in a self-paced format where students respond individually. 
  
- Overall, the video demonstrates how Pear Deck can make classroom presentations more engaging and interactive, offering a range of options to suit different teaching and learning styles. ",2020-05-03T13:48:01Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0
+ Overall, the video demonstrates how Pear Deck can make classroom presentations more engaging and interactive, offering a range of options to suit different teaching and learning styles. ",2020-05-03 13:48:01,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034596,6001668715,Technology,Other Applications,1,2,ScreenConnect - MacOS User Permissions,"screenconnect, screenshare, screen sharing"," Keywords: screenconnect, screenshare, share, screen, troubleshooting, tools, screen sharing 
  Aliases: screenconnect, screenshare, share, screen, troubleshooting, tools, screen sharing 
    
@@ -14267,7 +14267,7 @@ Student may use a Chromebook or an iPad. DLI has already completed the work for
  4. Click ""Quit and Reopen"" on the next window that pops up:  
   
    
- You are now ready to share your screen with the Help Desk Technician! This is a one time fix, so you will be good for the subsequent requests as well!  ",2023-07-31T19:33:17Z,2024-08-13T01:07:20Z,2024-08-13T01:07:20Z,,0,5,0,0
+ You are now ready to share your screen with the Help Desk Technician! This is a one time fix, so you will be good for the subsequent requests as well!  ",2023-07-31 19:33:17,2024-08-13T01:07:20Z,2024-08-13T01:07:20Z,,0,5,0,0
 6000033921,6000837079,Technology,Other Applications,1,2,Unity - Installation Troubleshooting (macOS),"Unity, macOS"," Keywords: Unity, Install, Troubleshoot 
  Aliases: 
    
@@ -14291,7 +14291,7 @@ Run this fix in Self Service:&nbsp;jamfselfservice://content?entity=policy&id=12
  The below error indicates that script didn't run. Unity is meant to be ran by users with Administrator permissions, so the script is a workaround. 
   
    
-   ",2023-05-22T23:52:02Z,2024-11-05T01:50:54Z,2024-11-05T01:50:54Z,,0,10,0,0
+   ",2023-05-22 23:52:02,2024-11-05T01:50:54Z,2024-11-05T01:50:54Z,,0,10,0,0
 6000034028,6001576430,Technology,Other Applications,1,2,Using Handbrake and How to Burn a DVD (MacOS Only),110," Keywords: DVD, Burn, Handbrake 
  Aliases: Copy, Disc 
    
@@ -14348,7 +14348,7 @@ Run this fix in Self Service:&nbsp;jamfselfservice://content?entity=policy&id=12
  
  Common Issues 
   Video Is Distorted  Try changing the framerate based on the advice mentioned in step 11. Usually framerate is the reason that something is not encoded correctly, some things are in 29.97 (NTSC Video) and others are in 23.976 (NTSC Film)  
-  ",2023-06-06T20:55:56Z,2024-08-08T17:05:00Z,2024-08-08T17:02:03Z,2025-04-01T00:00:00Z,1,0,0,0
+  ",2023-06-06 20:55:56,2024-08-08T17:05:00Z,2024-08-08T17:02:03Z,2025-04-01T00:00:00Z,1,0,0,0
 6000038801,6000837079,Technology,Other Applications,1,2,Using Veyon,"Veyon, VNC"," 1. If Veyon is installed on your computer, you should see a 'Veyon Master' Shortcut on your Desktop: 
   
  Double-click this to launch Veyon. 
@@ -14364,7 +14364,7 @@ Run this fix in Self Service:&nbsp;jamfselfservice://content?entity=policy&id=12
  Note: If the computer screen is blank, like in the screenshot above, it usually means the computer you're trying to remote access is offline and just needs to be powered back on. 
    
  Close out of the remote session window and Veyon when you're done. 
-   ",2023-11-27T21:15:10Z,2024-08-07T23:16:38Z,2024-08-07T23:16:38Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-11-27 21:15:10,2024-08-07T23:16:38Z,2024-08-07T23:16:38Z,2025-04-01T00:00:00Z,0,0,0,0
 6000011923,6000542926,Technology,Other Applications,1,2,"Virtual Reality Help Document, Google Expedition Setup, and more","VR, Virtual Reality, VR Tubs, Occulus"," Keywords: VR, virtual reality, Virtual Reality, VR Tubs, VR Kits  
  Aliases: occulus, Occulus  
    
@@ -14544,7 +14544,7 @@ Expeditions Pro (previously known as Google Expeditions)
   Go to TICKETS in Service Central to communicate the date you returned the kit in the PONY so DLI staff can confirm the return and close the ticket.  
  
   
-   ",2018-03-20T19:17:17Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,2,0,0,0
+   ",2018-03-20 19:17:17,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,2,0,0,0
 6000038627,6000837079,Technology,Other Applications,1,2,Wacom Tablet Driver Software,"Wacom, Tablet, Driver"," Keywords: Wacom Driver Software 
  Aliases: Drawing Tablet Install 
    
@@ -14570,13 +14570,13 @@ Expeditions Pro (previously known as Google Expeditions)
    
  Please call x3711 with any questions or issues. 
    
-   ",2023-10-31T01:04:53Z,2024-08-13T01:07:51Z,2024-08-13T01:07:51Z,,0,3,0,0
+   ",2023-10-31 01:04:53,2024-08-13T01:07:51Z,2024-08-13T01:07:51Z,,0,3,0,0
 6000015772,6000580664,Technology,Parent Schoology Support,1,2,Getting Started on Schoology for Parents,"parent, schoology"," Keywords: parent, schoology 
  Aliases: parent schoology account 
    
  This link will show parents how to use Schoology to stay connected to their student courses. 
    
- https://support.schoology.com/hc/en-us/articles/201000873-Parent-Guide ",2018-10-10T04:42:08Z,2024-03-18T09:11:29Z,2024-03-13T17:05:19Z,2025-04-01T00:00:00Z,1,1,0,0
+ https://support.schoology.com/hc/en-us/articles/201000873-Parent-Guide ",2018-10-10 04:42:08,2024-03-18T09:11:29Z,2024-03-13T17:05:19Z,2025-04-01T00:00:00Z,1,1,0,0
 6000023095,6000580664,Technology,Parent Schoology Support,1,2,Navigate Parent Schoology Account (Video for Parents),"parent, schoology, student, courses"," Keywords: parent, schoology, student, courses 
  Aliases: parent schoology account 
    
@@ -14605,7 +14605,7 @@ Managing Multiple Students: If parents have more than one student, they can add
  
 Switching Between Parent and Student Views: To switch back to their own parent account, parents can click on their name. 
  
- This tutorial provides parents with a clear understanding of how to navigate their Schoology account, view their child’s academic information, and manage their own resources and potential group memberships. ",2020-04-21T16:55:57Z,2024-03-18T09:11:31Z,2024-03-15T00:56:44Z,2025-04-01T00:00:00Z,0,2,0,0
+ This tutorial provides parents with a clear understanding of how to navigate their Schoology account, view their child’s academic information, and manage their own resources and potential group memberships. ",2020-04-21 16:55:57,2024-03-18T09:11:31Z,2024-03-15T00:56:44Z,2025-04-01T00:00:00Z,0,2,0,0
 6000024680,6000736645,Technology,Parent Schoology Support,1,2,Parent Directions for viewing Schoology Parent Access Codes in Parent Portalsc,"parent, schoology, access code"," Keywords: parent, schoology, access code 
  Aliases: parent schoology account 
    
@@ -14615,7 +14615,7 @@ Switching Between Parent and Student Views: To switch back to their own parent a
    
   
    
- Once you have the access code, you can follow the directions in the link on that page to add them to your Schoology account.  ",2020-09-11T01:33:54Z,2024-03-18T09:11:32Z,2024-03-12T17:54:26Z,2025-04-01T00:00:00Z,6,0,0,0
+ Once you have the access code, you can follow the directions in the link on that page to add them to your Schoology account.  ",2020-09-11 01:33:54,2024-03-18T09:11:32Z,2024-03-12T17:54:26Z,2025-04-01T00:00:00Z,6,0,0,0
 6000024341,6000542926,Technology,Parent Schoology Support,1,2,Parent Directions on How to Setup Your Schoology Account and Connect it to Your Children,"parent, schoology, student, mobile"," Keywords: parent, schoology, student, mobile 
  Aliases: parent schoology account 
    
@@ -14670,7 +14670,7 @@ Your Child Activity view. From here, you can view Schoology from your child’s
  Mobile App (Students) 
  
     
-   ",2020-08-07T15:06:57Z,2024-03-18T09:11:32Z,2024-03-13T17:04:41Z,2025-04-01T00:00:00Z,1,21,0,0
+   ",2020-08-07 15:06:57,2024-03-18T09:11:32Z,2024-03-13T17:04:41Z,2025-04-01T00:00:00Z,1,21,0,0
 6000025138,6000580664,Technology,Parent Schoology Support,1,2,Parent Notifications & Emails from Schoology Messages,"parent, schoology , notifications"," 
  Keywords: parent, schoology, notifications 
  Aliases: parent schoology account 
@@ -14727,7 +14727,7 @@ Note: Responding to a message from an email notification only sends a response
  When searching for a person using the magnifier icon. 
  The Faculty area on the school profile. 
  User Profiles. 
- ",2020-10-22T23:23:05Z,2024-03-18T09:11:33Z,2024-03-13T17:05:01Z,2025-04-01T00:00:00Z,4,0,0,0
+ ",2020-10-22 23:23:05,2024-03-18T09:11:33Z,2024-03-13T17:05:01Z,2025-04-01T00:00:00Z,4,0,0,0
 6000006021,6000542941,Technology,Parent Schoology Support,1,2,Parent Schoology Accounts - Directions for Teachers,"directions for parents, link to student's accounts, parent accounts in Schoology, link, parent access code, register for parent Schoology account, teachers adding students sto Schoology","   
  Keywords: Parent Accounts in Schoology, directions for parents, link to student's account, link, parent access code, register for parent schoology account, teachers adding students to schoology 
  Aliases: Schoology, Schoology Parent Accounts, Connect to Child's Schoology Account 
@@ -14776,10 +14776,10 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
   iOS Mobile App (Students)  
  
    
-   ",2017-08-10T22:00:29Z,2024-03-18T09:11:26Z,2024-03-13T17:27:13Z,2025-04-01T00:00:00Z,0,5,0,0
+   ",2017-08-10 22:00:29,2024-03-18T09:11:26Z,2024-03-13T17:27:13Z,2025-04-01T00:00:00Z,0,5,0,0
 6000023563,6000580664,Technology,Parent Schoology Support,1,2,View Past Student Courses in Schoology Parent Account,"parent, schoology, student"," Keywords: parent, schoology, student 
  Aliases: parent schoology account 
-  ",2020-05-22T16:41:17Z,2024-03-18T09:11:31Z,2024-03-13T17:04:21Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2020-05-22 16:41:17,2024-03-18T09:11:31Z,2024-03-13T17:04:21Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039981,6001694359,Technology,ParentSquare,1,2,Adding a co-teacher (or long-term sub) to a class in Parent Square,110," Keywords: Adding a teacher, co-teacher, substitute teacher, Parent Square class, manage Parent Square class, teacher assistant 
  Aliases: Additional teacher, extra teacher, teacher assistant, secondary teacher 
    
@@ -14808,7 +14808,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
    
  Note: If you are the lead teacher posting, added staff will only receive class posts that are sent to their user role. If you add a staff user as a co-teacher, don't forget to send all of your class posts to Staff and Parents so that both your co-teacher and families receive it. 
    
-   ",2024-04-17T22:02:37Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2024-04-17 22:02:37,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,0,1,0,0
 6000040771,6001576430,Technology,ParentSquare,1,2,Changing Your Profile Picture in ParentSquare,"Profile, Image, Picture, ParentSquare"," Keywords: profile image, profile picture, Parent Square 
  Aliases: account image, digital identity 
    
@@ -14821,7 +14821,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
   
    
   Select Files to Upload, edit if needed, and click Upload.  
-   ",2024-08-07T21:34:40Z,2024-08-07T21:34:42Z,2024-08-07T21:34:42Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-08-07 21:34:40,2024-08-07T21:34:42Z,2024-08-07T21:34:42Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039582,6001694359,Technology,ParentSquare,1,2,Create a Group in ParentSquare,110," Keywords: ParentSquare, groups, class groups, classes 
  Aliases: group classes, auto groups, static, communications 
  Groups are a great way to send to targeted communication to subsets of students and/or parents such as after-school athletic teams or clubs. Once a group is created, Admin and the Group Owner are able to send communication to this group. Teachers can create groups at their own school and they can include any student in their school. 
@@ -14909,7 +14909,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
  5. Click Save at the bottom. 
    
   
-   ",2024-03-13T21:41:06Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,2,4,2,0
+   ",2024-03-13 21:41:06,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,2,4,2,0
 6000032007,6001694359,Technology,ParentSquare,1,2,Parent Square - Update contact information (via Skyward),"skyward, phone, contact info, parentsquare"," keywords: skyward, phone number, update, account information, employee access 
  aliases: skyward, account information, employee access, contact info 
    
@@ -14939,7 +14939,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
    
  5. Click on Save 
    
-   ",2022-09-30T19:04:32Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,3,0,0,0
+   ",2022-09-30 19:04:32,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,3,0,0,0
 6000033758,6001694359,Technology,ParentSquare,1,2,ParentSquare - Guardian not receiving messages,"parentsquare, message, mail, guardian, attendance, receives mail"," keywords: ParentSquare, message, guardian, mail, attendance 
  aliases: ParentSquare, mail, notifications 
    
@@ -14972,7 +14972,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
    
    
    
-   ",2023-05-01T22:31:15Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,1,1,0,0
+   ",2023-05-01 22:31:15,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,1,1,0,0
 6000030876,6000581139,Technology,ParentSquare,1,2,ParentSquare - How to Use a Permission Slip Template,"parent square, forms, permission slip"," keywords: permission slips, ParentSquare Permission Slips 
  aliases: Permission Slips, ParentSquare, slip template 
    
@@ -15015,7 +15015,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
    
  Click on the cog symbol on the top right of the post, go down to share and select Get a link. 
    
- You can now embed that link on any other post. ",2022-06-07T00:44:41Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,4,8,0,0
+ You can now embed that link on any other post. ",2022-06-07 00:44:41,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,4,8,0,0
 6000029837,6000542930,Technology,ParentSquare,1,2,ParentSquare - Set up an appointment or conference for only part of a class,"ParentSquare Conferences, Spring Conferences, Elementary Conferences"," keywords: ParentSquare Conferences, Elementary Conferences, Spring Conference 
  aliases: Elementary Conferences, Conferences, ParentSquare Conferences, appointment. 
    
@@ -15034,7 +15034,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
   
    
  4.    Follow the same steps to Enable sign ups again.  
-   ",2022-03-07T15:31:32Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,1,2,0,0
+   ",2022-03-07 15:31:32,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,1,2,0,0
 6000028189,6000542930,Technology,ParentSquare,1,2,ParentSquare Admins - Add Users to an Organization in ParentSquare,"parent, square, parentsquare, adding staff"," keywords: ParentSquare Admins, Adding Admins to ParentSquare 
  aliases: ParentSquare, Parent Square, Parent Square Admins 
    
@@ -15065,7 +15065,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
    
   
    
- More information on adding staff can be found here: https://parentsquare.zendesk.com/hc/en-us/articles/214015503-Add-Staff-Teachers-to-ParentSquare ",2021-09-13T20:32:50Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,3,0,0,0
+ More information on adding staff can be found here: https://parentsquare.zendesk.com/hc/en-us/articles/214015503-Add-Staff-Teachers-to-ParentSquare ",2021-09-13 20:32:50,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,3,0,0,0
 6000028187,6000542930,Technology,ParentSquare,1,2,ParentSquare Admins - How to Change Permissions/Add Admin in ParentSquare,"ParentSequare, permissions, Parent Square access"," keywords: ParentSquare Permissions, ParentSquare access 
  aliases: Parent Square permissions, Parent Square access, admin access, elevated access 
    
@@ -15076,7 +15076,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
  From there, they can check ""admin"", which will give them admin access to the organization. Alternatively, they can give individual permissions to the user by checking the boxes and then clicking ""assign"".  
     
    
- If the user is not already added to the school, they will need to be added first. The district has scripts that will automatically add staff members who are located at that site in Skyward, who are assigned classes at that site in PowerSchool, or who are in the respective tab on the Comprehensive Staff Directory. Otherwise, they will need to be added manually.  ",2021-09-13T18:25:20Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,2,5,0,0
+ If the user is not already added to the school, they will need to be added first. The district has scripts that will automatically add staff members who are located at that site in Skyward, who are assigned classes at that site in PowerSchool, or who are in the respective tab on the Comprehensive Staff Directory. Otherwise, they will need to be added manually.  ",2021-09-13 18:25:20,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,2,5,0,0
 6000033513,6000542930,Technology,ParentSquare,1,2,ParentSquare Attendance Absence Notifications,"Attendance Notifications, Absence Notifications, Attendance, ParentSquare Attendance"," keywords: ParentSquare Attendance Notices, Absence Notifications, Absence Emails, ParentSquare Attendance Report 
  aliases: attendance notices, absence notices 
    
@@ -15106,7 +15106,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
    
    
    
-   ",2023-03-29T20:41:10Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,0,4,0,0
+   ",2023-03-29 20:41:10,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,0,4,0,0
 6000027856,6001694359,Technology,ParentSquare,1,2,ParentSquare Help Articles & Videos,"staff login, ParentSquare"," keywords: ParentSquare Staff Account, Staff Account, access ParentSquare, Training 
  aliases: ParentSquare, help, tech support, staff access 
    
@@ -15133,7 +15133,7 @@ Start by clicking on the down arrow in the upper-right corner, next to your name
   
 Troubleshooting  
   
- ",2021-08-12T22:20:42Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,28,5,0,0
+ ",2021-08-12 22:20:42,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,28,5,0,0
 6000034155,6001694359,Technology,ParentSquare,1,2,ParentSquare Help Articles & Videos for Site Admins,"parentsquare, office managers"," keywords: ParentSquare Admin Account, Admin Account, access ParentSquare, Training, Office Managers 
  aliases: ParentSquare, admin access 
    
@@ -15169,7 +15169,7 @@ Troubleshooting
  FAQ for Admins 
  Getting Help with ParentSquare ?? 
     
-         ",2023-06-15T22:45:10Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,1,3,0,0
+         ",2023-06-15 22:45:10,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,1,3,0,0
 6000027963,6001694359,Technology,ParentSquare,1,2,ParentSquare Help Desk Troubleshooting Info,"Parent, Square, Zendesk"," Keywords: ParentSquare, Zendesk 
  Aliases: Parent Square, communications, contact app. 
  Help topics for ParentSquare can be found here: https://parentsquare.zendesk.com/hc/en-us. There is a lot of good information there.  
@@ -15193,7 +15193,7 @@ Troubleshooting
    
    
    
-   ",2021-08-24T05:27:43Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-08-24 05:27:43,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038959,6000837079,Technology,Pearson,1,2,Q-Global & Q-Interactive SSO (Pearson),110," Keywords: Pearson, Q-Interactive, Q-Global 
  Aliases:  
  Q-Global and Q-Interactive (Portal) 
@@ -15235,7 +15235,7 @@ Troubleshooting
    
  Any questions or issues, please reach out to servicecentral@psd401.net or call ext. 3711. 
    
-   ",2023-12-21T01:13:02Z,2024-03-13T18:53:39Z,2024-03-13T18:53:39Z,2025-04-01T00:00:00Z,0,9,0,0
+   ",2023-12-21 01:13:02,2024-03-13T18:53:39Z,2024-03-13T18:53:39Z,2025-04-01T00:00:00Z,0,9,0,0
 6000039983,6001694359,Technology,Phones,1,2,Admin Password for Yealink desk phones,110," Keywords: Zoom admin password, Yealink phone admin, desk phone password, Yealink password 
  Aliases: desk phone settings, Zoom phone settings, Yealink phone password 
    
@@ -15258,7 +15258,7 @@ Troubleshooting
    
  4. You will see Admin Password under General Settings. Click on Show or Edit, and there it is. 
    
-  ",2024-04-17T23:13:47Z,2024-04-17T23:13:48Z,2024-04-17T23:13:48Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2024-04-17 23:13:47,2024-04-17T23:13:48Z,2024-04-17T23:13:48Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040956,6000130415,Technology,Phones,1,2,Create a Substitute phone for an office user,110," Keywords: Substitute, Phone, Setup 
  Aliases: sub phone, attendance sub 
    
@@ -15268,7 +15268,7 @@ Troubleshooting
   Add the XXX-Office-Sub to the ring groups Doorbell, Office, Attendance, and Need Assistance. 
    
  If necessary see this article for instructions for the substitute to log in:&nbsp;https://psd401.freshservice.com/support/solutions/articles/6000040955 
-   ",2024-09-11T18:37:47Z,2024-09-11T18:37:50Z,2024-09-11T18:37:50Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-09-11 18:37:47,2024-09-11T18:37:50Z,2024-09-11T18:37:50Z,2025-04-01T00:00:00Z,0,0,0,0
 6000031754,6000130415,Technology,Phones,1,2,Custodian's Zoom Phone info,"Zoom, Zoom Phone, Phone, Custodian, Custodian Phone"," Keywords: Zoom Phone, New Phone, Phone, Update, Custodian 
  Aliases: Zoom Phone, New Phone, Phone, 
    
@@ -15280,7 +15280,7 @@ Troubleshooting
  Thanks for all your cooperation while I've been pounding this new system into submission.  I'm learning new stuff every day, but hopefully I can keep the changes at a minimum going forward.  I know how much of a pain all the changes are. 
    
    
-  ",2022-08-29T15:42:29Z,2024-03-14T19:11:51Z,2024-03-14T19:11:51Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2022-08-29 15:42:29,2024-03-14T19:11:51Z,2024-03-14T19:11:51Z,2025-04-01T00:00:00Z,0,0,0,0
 6000016927,6000736645,Technology,Phones,1,2,Mainline greeting - re-record the school call routing greeting,"Mainline, Greeting, IVR"," Keywords: Mainline, greeting, IVR,  
  Aliases: Zoom, IVR, Mainline, Call tree, 
    
@@ -15629,7 +15629,7 @@ VGE
    
    
    
-   ",2019-01-15T21:49:54Z,2024-03-14T20:03:50Z,2024-03-14T20:03:50Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2019-01-15 21:49:54,2024-03-14T20:03:50Z,2024-03-14T20:03:50Z,2025-04-01T00:00:00Z,1,0,0,0
 6000016719,6000736645,Technology,Phones,1,2,Paging System Reboot,"Paging System, Intercom, All Call"," Keywords: Paging System, intercom, All Call 
  Aliases: Valcom 
    
@@ -15751,13 +15751,13 @@ VGE
   
    
    
-   ",2018-12-19T00:25:55Z,2024-03-20T19:08:13Z,2024-03-20T19:08:13Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2018-12-19 00:25:55,2024-03-20T19:08:13Z,2024-03-20T19:08:13Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034428,6001668715,Technology,Phones,1,2,Phone List Edit Access (Comprehensive Staff Directory),"phone list, directory, office manager, phone, edit, comprehensive staff directory, edit access, permissions"," Keywords: phone list, directory, office manager, phone, edit, comprehensive staff directory, edit access, permissions 
  Aliases: phone list, directory, office manager, phone, edit, comprehensive staff directory, edit access, permissions 
    
  Office managers will require phone list access for their respective school. They only get edit access to the school that they are at. This is done through the Comprehensive Staff Directory. The document owner (Kris Hagel) is the only one able to make changes to this.  
    
- When edit access is requested by an office manager, submit a ticket and send it to Kris Hagel. ",2023-07-12T17:10:46Z,2024-03-14T19:08:34Z,2024-03-14T19:08:34Z,2025-03-01T00:00:00Z,0,0,0,0
+ When edit access is requested by an office manager, submit a ticket and send it to Kris Hagel. ",2023-07-12 17:10:46,2024-03-14T19:08:34Z,2024-03-14T19:08:34Z,2025-03-01T00:00:00Z,0,0,0,0
 6000040773,6001576430,Technology,PowerSchool & Schoology,1,2,Changing Your Profile Picture in Schoology,"Profile, Image, Picture, Schoology"," Keywords: profile image, profile picture, Schoology 
  Aliases: account image, digital identity 
    
@@ -15770,7 +15770,7 @@ VGE
    
   Attach File or choose and avatar.  
   
-   ",2024-08-07T21:37:20Z,2024-08-07T21:37:23Z,2024-08-07T21:37:23Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-08-07 21:37:20,2024-08-07T21:37:23Z,2024-08-07T21:37:23Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040768,6001576430,Technology,PowerSchool & Schoology,1,2,Embedding Videos into Schoology,"Embed, Videos, Schoology"," Keywords: Embedded, Videos, Schoology 
  Aliases: 
    
@@ -15784,7 +15784,7 @@ VGE
  Paste the YouTube video URL in the provided field and click ""Insert Media."" 
  You'll see a yellow box appear, indicating the video will embed successfully. You can resize the video frame as needed. 
  Add any additional instructions or information for students, then click ""Create."" 
- ",2024-08-07T21:16:37Z,2024-08-07T21:16:40Z,2024-08-07T21:16:40Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-08-07 21:16:37,2024-08-07T21:16:40Z,2024-08-07T21:16:40Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033524,6000542930,Technology,PowerSchool Support Articles,1,2,Access to 504 Documents in PowerSchool,"504, 504 documents, view documents, Special Programs, PowerSchool, PowerTeacher, 504 Alerts"," keywords: 504, 504 Documents, View Documents, PowerTeacher, PowerSchool, 504 Alerts, Special Programs 
  aliases: PowerSchool, PowerTeacher, Special Programs, 504 
    
@@ -15794,7 +15794,7 @@ VGE
  Select building staff (Admins, Teachers) will have access in either PowerSchool or PowerTeacher to click on the Blue 504 Alert and view a student's 504 plan.  If the teacher or admin is clicking on the alert and can't view the ticket should be submitted and they will be added to the correct security group in Special Programs. 
    
    
-   ",2023-03-30T17:42:17Z,2024-03-18T09:11:41Z,2024-03-11T18:44:48Z,2025-03-31T00:00:00Z,0,2,0,0
+   ",2023-03-30 17:42:17,2024-03-18T09:11:41Z,2024-03-11T18:44:48Z,2025-03-31T00:00:00Z,0,2,0,0
 6000033495,6000542930,Technology,PowerSchool Support Articles,1,2,Birthday List PowerSchool Admin,birthday list," keywords: birthday list 
  aliases: birthday list 
    
@@ -15817,7 +15817,7 @@ VGE
    
    
    
-   ",2023-03-28T19:42:13Z,2024-03-11T18:16:40Z,2024-03-11T18:16:40Z,2025-03-31T00:00:00Z,0,0,0,0
+   ",2023-03-28 19:42:13,2024-03-11T18:16:40Z,2024-03-11T18:16:40Z,2025-03-31T00:00:00Z,0,0,0,0
 6000033494,6000542930,Technology,PowerSchool Support Articles,1,2,Class Rosters in PowerSchool Admin,"Class Rosters, PowerSchool Class Rosters, Teacher List, Class List"," keywords: Class Rosters, PowerSchool Class Rosters, Teacher list, Class List 
  aliases: Class Roster, Class List 
    
@@ -16001,7 +16001,7 @@ VGE
 
 
  
-   ",2023-03-28T19:30:50Z,2024-03-18T09:11:40Z,2024-03-11T18:12:50Z,2025-03-31T00:00:00Z,0,0,0,0
+   ",2023-03-28 19:30:50,2024-03-18T09:11:40Z,2024-03-11T18:12:50Z,2025-03-31T00:00:00Z,0,0,0,0
 6000026831,6000736645,Technology,PowerSchool Support Articles,1,2,Final Grades,"Grades, Final, Published"," Keywords: Final Grades, Published 
  Aliases: 
    
@@ -16055,7 +16055,7 @@ VGE
  
   
  
-Note: If you are part of an Enterprise school, your System Admin may be exporting grades from Schoology at the system level or grades may be automatically syncing to your SIS. Reach out to your school's Support Contact(s) for questions about best practices surrounding final grades at your school or organization. ",2021-04-28T20:03:20Z,2024-03-18T09:11:36Z,2024-03-12T17:26:39Z,2025-04-01T00:00:00Z,0,4,0,0
+Note: If you are part of an Enterprise school, your System Admin may be exporting grades from Schoology at the system level or grades may be automatically syncing to your SIS. Reach out to your school's Support Contact(s) for questions about best practices surrounding final grades at your school or organization. ",2021-04-28 20:03:20,2024-03-18T09:11:36Z,2024-03-12T17:26:39Z,2025-04-01T00:00:00Z,0,4,0,0
 6000039565,6001668715,Technology,PowerSchool Support Articles,1,2,Importing Student Photos into PowerSchool,110," keywords: PowerSchool, import, student photos, photographs, upload 
  aliases: PowerSchool, PowerSchool Admin, PowerTeacher Pro 
    
@@ -16129,7 +16129,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
  17. Click ""Upload"" 
    
   
- Made with Scribe ",2024-03-12T19:58:26Z,2024-03-12T19:58:28Z,2024-03-12T19:58:28Z,2025-04-01T00:00:00Z,0,2,0,0
+ Made with Scribe ",2024-03-12 19:58:26,2024-03-12T19:58:28Z,2024-03-12T19:58:28Z,2025-04-01T00:00:00Z,0,2,0,0
 6000035172,6000837079,Technology,PowerSchool Support Articles,1,2,Opening PowerSchool Exports (macOS + Windows) - .text > .csv,110," macOS 
  &amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;macOS Video Tutorial: .text to Google Sheets 
    
@@ -16182,7 +16182,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
  7. Upload the file you just changed earlier. You should be uploading the .csv file. Once it's done it should look like below:  
    
  8. If you double-click on the file you just uploaded, you should be able to now access the PowerSchool Export in Google Sheets: 
-  ",2023-09-19T22:57:42Z,2024-08-13T21:51:34Z,2024-08-13T21:51:34Z,2025-03-31T00:00:00Z,2,18,0,0
+  ",2023-09-19 22:57:42,2024-08-13T21:51:34Z,2024-08-13T21:51:34Z,2025-03-31T00:00:00Z,2,18,0,0
 6000033493,6000542930,Technology,PowerSchool Support Articles,1,2,Personalize your PowerSchool Admin,"PowerSchool, personalize, PowerSchool customize, smart seach, alphabet, quick search"," 
  keywords: PowerSchool personalize, PowerSchool Admin, personalize, customize, smart search, quick search 
  aliases: Power School Customize, PowerSchool peronsalize 
@@ -16190,7 +16190,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
  
    
   
-  ",2023-03-28T19:08:50Z,2024-03-18T09:11:40Z,2024-03-13T21:18:53Z,2025-04-01T00:00:00Z,0,1,0,0
+  ",2023-03-28 19:08:50,2024-03-18T09:11:40Z,2024-03-13T21:18:53Z,2025-04-01T00:00:00Z,0,1,0,0
 6000033526,6000542930,Technology,PowerSchool Support Articles,1,2,PowerSchool Mobile App,"mobile app, powerschool, powerteacher, parentportal"," keywords: Mobile App, PowerSchool, PowerTeacher, ParentPortal, push notifications 
  aliases: Mobile App, PowerSchool, PowerTeacher, ParentPortal, pushnotific 
    
@@ -16204,7 +16204,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
  Schoology Parent Codes are not available in the Mobile App 
    
  If the app is not synching then have the parent make sure the app is up to date.  Sometimes the app must be deleted and re-installed to get the sync working. 
-   ",2023-03-30T18:39:59Z,2024-03-18T09:11:41Z,2024-03-11T18:43:35Z,2025-03-31T00:00:00Z,0,1,0,0
+   ",2023-03-30 18:39:59,2024-03-18T09:11:41Z,2024-03-11T18:43:35Z,2025-03-31T00:00:00Z,0,1,0,0
 6000039219,6000542930,Technology,PowerSchool Support Articles,1,2,PowerSchool Searches,"Powerschool, Searching, tracks, enroll status"," Tracks can be used to narrow down searches. The Powerschool Database Administrator has three tracks set up for elementary and high schools. Middle school students are all currently track A. 
    
  Forward slash (/)  is needed to pull up any inactive pre-registered or transferred-out students 
@@ -16228,7 +16228,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
    
  For more information about PowerSchool searching, view this link: https://ps.powerschool-docs.com/pssis-admin/23.12/about-searching 
    
- This is an example of search for Elementary Schools that filters out students that are in Preschool or a Pre-Kindergarten program: grade_level>-1;track#c ",2024-02-02T18:31:05Z,2024-03-12T20:09:48Z,2024-03-12T20:09:48Z,2025-03-31T00:00:00Z,0,2,0,0
+ This is an example of search for Elementary Schools that filters out students that are in Preschool or a Pre-Kindergarten program: grade_level>-1;track#c ",2024-02-02 18:31:05,2024-03-12T20:09:48Z,2024-03-12T20:09:48Z,2025-03-31T00:00:00Z,0,2,0,0
 6000033539,6000542930,Technology,PowerSchool Support Articles,1,2,PowerSchool Students who tranfer from one PSD school to another,"Students, Transfers, PowerSchool"," keywords: Students, Schools, PowerTeacher, PowerSchool, transfers 
  aliases: Students, Schools, PowerTeacher, PowerSchool, transfers 
    
@@ -16247,7 +16247,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
  If the student attends school on Friday then the best practice will be to withdraw the student on Monday morning, move the student and new school re-enroll Monday morning.  If the student is withdrawn with a Saturday date the accounts will go in active and then on Monday when re-enrolled it will take overnight for accounts to be fully re-activated. 
    
  Counselors frequently request moving them early but this can't be done so they have to wait. 
- If needed the Report Card should be Archived and Grades Stored prior to transferring the student out. ",2023-03-31T20:02:06Z,2024-03-11T20:02:25Z,2024-03-11T20:02:25Z,2025-03-31T00:00:00Z,0,0,0,0
+ If needed the Report Card should be Archived and Grades Stored prior to transferring the student out. ",2023-03-31 20:02:06,2024-03-11T20:02:25Z,2024-03-11T20:02:25Z,2025-03-31T00:00:00Z,0,0,0,0
 6000033483,6000542930,Technology,PowerSchool Support Articles,1,2,PowerSchool Substitute Teacher log in,"substitute attendance, substitute, guest, guest attendance"," keywords: login, sub, substitute, teacher sub 
  aliases: subs, substitute, login, PowerSchool, PowerTeacher 
    
@@ -16256,7 +16256,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
    
  Long Term Subs of 20 days or more must be approved by ESS through a PA. Once approved long-term substitutes can be given PowerTeacher access so they can access the grade book. They are assigned for the length of time they are subbing as a co-teacher with the Long Term Substitute role. 
    
-  ",2023-03-27T21:17:26Z,2024-03-18T09:11:40Z,2024-03-11T18:22:26Z,2025-03-31T00:00:00Z,1,3,0,0
+  ",2023-03-27 21:17:26,2024-03-18T09:11:40Z,2024-03-11T18:22:26Z,2025-03-31T00:00:00Z,1,3,0,0
 6000033531,6000542930,Technology,PowerSchool Support Articles,1,2,PowerTeacher Roles assigned to Classes in PowerSchool,"PowerSchool, PowerTeacher, Roles, Co-Teachers, Lead Teachers"," keywords: Roles, PowerTeacher, PowerSchool, Co-teachers, lead teachers 
  aliases: PowerTeacher, PowerSchool, Roles, Co-teachers 
    
@@ -16312,7 +16312,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
    
  There are other roles listed that should not be used without checking with the Student Database Administrator 
    
-   ",2023-03-31T18:33:57Z,2024-03-18T09:11:41Z,2024-03-11T18:07:45Z,2025-03-31T00:00:00Z,0,0,0,0
+   ",2023-03-31 18:33:57,2024-03-18T09:11:41Z,2024-03-11T18:07:45Z,2025-03-31T00:00:00Z,0,0,0,0
 6000033496,6000542930,Technology,PowerSchool Support Articles,1,2,Search for Perfect Attendance PowerSchool,"perfect attendance, attendance report"," keywords: attendance report, perfect attendance, PowerSchool attendance 
  aliases: attendance 
    
@@ -16325,8 +16325,8 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
   Dates to Scan  
   Codes to disregard for example ACT, OTH  
   Submit  
- ",2023-03-28T19:44:21Z,2024-03-18T09:11:40Z,2024-03-11T18:23:43Z,2025-03-31T00:00:00Z,0,0,0,0
-6000040250,6000542930,Technology,PowerSchool User Guide and Instructions,1,2,PowerSchool User Guide,powerschool, PowerSchool User Guide for PowerSchool Admin Users - User Guide ,2024-05-28T17:14:02Z,2024-05-28T17:14:56Z,2024-05-28T17:14:56Z,2025-05-31T00:00:00Z,0,4,0,0
+ ",2023-03-28 19:44:21,2024-03-18T09:11:40Z,2024-03-11T18:23:43Z,2025-03-31T00:00:00Z,0,0,0,0
+6000040250,6000542930,Technology,PowerSchool User Guide and Instructions,1,2,PowerSchool User Guide,powerschool, PowerSchool User Guide for PowerSchool Admin Users - User Guide ,2024-05-28 17:14:02,2024-05-28T17:14:56Z,2024-05-28T17:14:56Z,2025-05-31T00:00:00Z,0,4,0,0
 6000040218,6001694359,Technology,PowerSchool/Parent Portal Support Articles,1,2,InTouch Parent Login,110," Keywords: InTouch Parent Login, PowerSchool parents, bookkeeper, purchases 
  Aliases: PowerSchool pay, fees, payment, purchase, intouch receipt. 
    
@@ -16353,7 +16353,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
   
    
    
-   ",2024-05-23T19:39:24Z,2024-05-23T21:30:22Z,2024-05-23T21:30:22Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2024-05-23 19:39:24,2024-05-23T21:30:22Z,2024-05-23T21:30:22Z,2025-04-01T00:00:00Z,0,1,0,0
 6000033508,6000542930,Technology,PowerSchool/Parent Portal Support Articles,1,2,ParentPortal Account creating and how to reset their password,"Parent Accounts, ParentPortal, Parent Portal, PowerSchool Parent Account, Office Manager, Registrar"," keywords: ParentPortal Accounts, Creating Parent Accounts, PowerSchool Parent Account, Office Manager, Registrar 
  aliases: PowerSchool Parent Accounts, Parent Portal 
    
@@ -16383,7 +16383,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
   
    
   
-   ",2023-03-29T18:14:31Z,2024-03-18T09:11:41Z,2024-03-11T18:53:45Z,2025-03-31T00:00:00Z,0,2,0,0
+   ",2023-03-29 18:14:31,2024-03-18T09:11:41Z,2024-03-11T18:53:45Z,2025-03-31T00:00:00Z,0,2,0,0
 6000033514,6000542930,Technology,PowerSchool/Parent Portal Support Articles,1,2,ParentPortal Year Round Updates (YRU),"YRU, ParentPortal Contact Updates, Demographic Updates, ParentPortal, Parent information, Year Round update"," keywords: contact updates, ParentPortal, PowerSchool parent, contact updates demographic updates 
  aliases: Contact updates, YRU, Year Round updates 
    
@@ -16399,7 +16399,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
  Submit when the update is completed. Repeat for each child. The Office staff reviews the updates and delivers them to our database within a couple of days. 
    
    
-   ",2023-03-29T20:57:21Z,2024-03-18T09:11:41Z,2024-03-11T18:50:08Z,2025-03-31T00:00:00Z,0,0,0,0
+   ",2023-03-29 20:57:21,2024-03-18T09:11:41Z,2024-03-11T18:50:08Z,2025-03-31T00:00:00Z,0,0,0,0
 6000013405,6000542930,Technology,PowerSchool/Parent Portal Support Articles,1,2,PowerSchool District Code for Mobile App,"District code, mobile app code, PowerSchool Code"," keywords: District Code, Mobile App, code 
  alias: PowerSchool, Mobile App 
    
@@ -16407,7 +16407,7 @@ Note: If you are part of an Enterprise school, your System Admin may be exporti
    
  When a parent installs the mobile app they will be asked to the District Code.  HLMS is the district code parents can also see it in the ParentPortal or search by the district on the sign-in page. 
    
- Please note: not all features of the ParentPortal are available on the mobile app.  Student Reports (report cards are not), Year Round Updates, and Schoology Parent Account information on mobile app. ",2018-06-14T17:39:15Z,2024-03-18T09:11:28Z,2024-03-13T18:10:22Z,2025-03-31T00:00:00Z,1,4,0,0
+ Please note: not all features of the ParentPortal are available on the mobile app.  Student Reports (report cards are not), Year Round Updates, and Schoology Parent Account information on mobile app. ",2018-06-14 17:39:15,2024-03-18T09:11:28Z,2024-03-13T18:10:22Z,2025-03-31T00:00:00Z,1,4,0,0
 6000027102,6000580664,Technology,PowerSchool/Parent Portal Support Articles,1,2,Student/Parent Checking Grades in PowerSchool Parent Portal,"ParentPortal, student grades, view grades","   
  keywords: ParentPortal, student grades, view grades 
  alias: ParentPortal, student grades, grade check 
@@ -16431,7 +16431,7 @@ Identifying Assignments by Cohort: Pay attention to the labels next to each assi
  
  The video serves as a helpful tutorial for students needing to navigate the PowerSchool Student Portal to check their grades and understand the nuances of their assignment list, especially during hybrid learning schedules. 
    
-   ",2021-05-18T22:53:41Z,2024-03-22T21:54:51Z,2024-03-22T21:54:51Z,2025-03-31T00:00:00Z,0,2,0,0
+   ",2021-05-18 22:53:41,2024-03-22T21:54:51Z,2024-03-22T21:54:51Z,2025-03-31T00:00:00Z,0,2,0,0
 6000019014,6000542930,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Adding a Transfer Grade for an Incoming Student,"transfer grade, transfer scores"," https://drive.google.com/file/d/1BQHvuYSsmu3YRkUuCoEm0P7rJ2HhQUdR/view?usp=sharing 
    
  PowerTeacher Pro – Add Transfer Grade Assignment 
@@ -16491,7 +16491,7 @@ Identifying Assignments by Cohort: Pay attention to the labels next to each assi
    
  PART 5 – DUPLICATE AND REUSE TRANSFER ASSIGNMENT AGAIN AS NEEDED 
  This assignment can be duplicated for every new transfer student. In the Assignment view, click the edit link for this assignment and click the Duplicate button at the bottom. Then repeat steps 4 – 6 in PART 3 above. 
-   ",2019-06-17T21:00:34Z,2024-08-08T14:49:44Z,2024-03-13T21:26:00Z,2025-03-31T00:00:00Z,0,0,0,0
+   ",2019-06-17 21:00:34,2024-08-08T14:49:44Z,2024-03-13T21:26:00Z,2025-03-31T00:00:00Z,0,0,0,0
 6000006054,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Completing Elem Report Card using PowerTeacher Pro,"Elementary Report Cards, PowerSchool Report Cards, Standards Grading, Printing report cards, Print report card on Mac"," 
  keywords: PowerSchool Report Cards, PowerTeacher Report Cards, PowerTeacher Pro Elementary Report Cards 
  aliases: Elementary Report Cards, Elementary Report Cards 
@@ -16614,7 +16614,7 @@ Click on the cell below a standard with the text icon box. 
    
     
  Questions regarding this process? Please contact the Help Desk at x3711.  
- ",2017-08-10T22:01:24Z,2024-08-08T14:49:44Z,2024-06-17T20:49:00Z,2025-03-31T00:00:00Z,3,35,0,1
+ ",2017-08-10 22:01:24,2024-08-08T14:49:44Z,2024-06-17T20:49:00Z,2025-03-31T00:00:00Z,3,35,0,1
 6000015647,6000580664,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Customize a Class Name in PowerTeacher Pro,"PowerTeacher Pro, class name, custom class name, change class name"," keywords: PowerTeacher Pro, class name, custom class name, change class name 
  alias: PowerSchool class name 
    
@@ -16637,7 +16637,7 @@ Click on the cell below a standard with the text icon box. 
  Custom Class Name  
  Customize the class name to help you with your classroom management. For example, if you have multiple Biology classes that include the same Course Name, you can customize the names to be different from each other. Use the Custom Class Name field to enter a name for the class that will only appear in your PowerTeacher Pro gradebook. Co-teachers, or students and parents will not see this custom name. 
  You can choose to include the custom class name in your PowerTeacher Pro reports. Check the Use Custom Class Name checkbox when selecting the report criteria to display the Custom Class Name on the report. 
-   ",2018-09-27T23:08:08Z,2024-08-08T14:49:44Z,2024-03-13T18:44:48Z,2025-03-31T00:00:00Z,1,3,0,0
+   ",2018-09-27 23:08:08,2024-08-08T14:49:44Z,2024-03-13T18:44:48Z,2025-03-31T00:00:00Z,1,3,0,0
 6000026073,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Deleting Assignments in PowerTeacher Pro,"Assignments, PowerTeacher Grades, PowerTeacher Pro"," keywords: PowerTeacher Pro, Assignments, Grading 
  aliases: grading, assignments 
    
@@ -16653,7 +16653,7 @@ Click on the cell below a standard with the text icon box. 
    
    
    
- &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt; ",2021-02-05T17:31:41Z,2024-08-08T14:49:44Z,2024-03-13T18:36:01Z,2025-03-31T00:00:00Z,0,0,0,0
+ &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;amp;gt;&amp;amp;amp;#8203;&amp;amp;lt;/span&amp;amp;gt; ",2021-02-05 17:31:41,2024-08-08T14:49:44Z,2024-03-13T18:36:01Z,2025-03-31T00:00:00Z,0,0,0,0
 6000023583,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Directions for Overriding a Semester/Trimester Grade in PowerTeacher Pro,"grading, gradebook, PowerTeacher Pro, Final Grades, Grade Override"," keywords: PowerTeacher Pro, Categories, Grade Setup, PowerSchool Grade Setup, Grade override 
  aliases: PowerSchool Grading, Gradebook 
    
@@ -16669,7 +16669,7 @@ Click on the cell below a standard with the text icon box. 
    
    
    In the event that an Incomplete is being assigned as the grade, use the “I” in the grading menu rather than the Incomplete tag.    
-    ",2020-05-27T16:33:51Z,2024-08-08T14:49:44Z,2024-03-12T19:48:11Z,2025-03-31T00:00:00Z,2,0,0,0
+    ",2020-05-27 16:33:51,2024-08-08T14:49:44Z,2024-03-12T19:48:11Z,2025-03-31T00:00:00Z,2,0,0,0
 6000026187,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Drop Scores in both PowerTeacher Pro and Schoology,"drop scores, PowerTeacher Pro, Schoology, gradebook, grade setup"," Keywords: scores, PowerTeacher Pro, drop scores, Schoology, grade setup 
  Aliases: PowerSchool drop scores, Schoology drop scores 
    
@@ -16716,7 +16716,7 @@ In Schoology: 
   
  Note: When setting the lowest grade in a category to drop, one grade will be dropped from that category for each student, even if the lowest grade for a particular student might still be a relatively high grade. 
    
- If you plan to have your Schoology gradebook sync to PowerSchool, then you’ll need to configure these settings in both programs.  ",2021-02-19T15:49:25Z,2024-08-08T14:49:44Z,2024-03-11T20:05:35Z,2025-03-31T00:00:00Z,0,0,0,0
+ If you plan to have your Schoology gradebook sync to PowerSchool, then you’ll need to configure these settings in both programs.  ",2021-02-19 15:49:25,2024-08-08T14:49:44Z,2024-03-11T20:05:35Z,2025-03-31T00:00:00Z,0,0,0,0
 6000006061,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Dropped Students,"dropped students, grading withdrwan students, grading, PowerTeacher Pro, gradebook"," keywords: PowerTeacher Pro, Dropped Students, Withdrawn Student Grades 
  alias: Dropped Students, PowerSchool Dropped Students 
    
@@ -16739,7 +16739,7 @@ In Schoology: 
    
  Comments: It has been our experience that once the student is dropped the comments entered in the Score Inspector won’t print on the report. Therefore, the teacher should copy the comments from the Score Inspector and paste them into a separate document, print and attach them to the final report. 
    
- NOTE: All this extra work can be avoided if the report is completed and printed before the student is officially dropped. ",2017-08-10T22:01:34Z,2024-08-08T14:49:44Z,2024-03-11T19:10:57Z,2025-03-31T00:00:00Z,6,0,0,0
+ NOTE: All this extra work can be avoided if the report is completed and printed before the student is officially dropped. ",2017-08-10 22:01:34,2024-08-08T14:49:44Z,2024-03-11T19:10:57Z,2025-03-31T00:00:00Z,6,0,0,0
 6000028771,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,"Elementary - Filter by Content Standards, PowerTeacher Pro","report card, copy/paste grades, Elementary Grading, Standards grades"," keywords: Standards, filter, gradebook, PowerTeacher Pro, Elementary Standards 
  alias: Standards, elementary 
    
@@ -16769,7 +16769,7 @@ In Schoology: 
    
    
    
-   ",2021-11-15T20:41:14Z,2024-08-08T14:49:44Z,2024-03-12T19:57:57Z,2025-03-31T00:00:00Z,2,8,0,0
+   ",2021-11-15 20:41:14,2024-08-08T14:49:44Z,2024-03-12T19:57:57Z,2025-03-31T00:00:00Z,2,8,0,0
 6000020175,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,How to Create Student Rosters from PowerSchool & PowerTeacher Pro,110," There are a number of different ways to view, create, and print class roster with different information already printed on the roster beyond student names.   
    
  While some of the interface has changed in PowerSchool this video shows how to create and print different class rosters.  
@@ -16790,7 +16790,7 @@ In Schoology: 
     Print A Report - Roster with custom information see Solution: PowerTeacher Pro Student Roster Reports for Contacts
  
        
-  ",2019-09-09T02:16:24Z,2024-08-08T14:49:44Z,2024-03-12T19:38:05Z,2025-03-31T00:00:00Z,0,6,0,0
+  ",2019-09-09 02:16:24,2024-08-08T14:49:44Z,2024-03-12T19:38:05Z,2025-03-31T00:00:00Z,0,6,0,0
 6000026338,6000580664,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,How to create Student  Roster Report PowerTeacher for Contacts,"class roster, student roster, PowerTeacher Pro Roster"," keywords: PowerSchool student roster, class roster, student roster, PowerTeacher roster 
  alias: PowerSchool Class Roster 
    
@@ -16858,7 +16858,7 @@ If you want to run the report for a subset of students, select Add/Remove Studen
   
    
  You can upload it to Google Drive and edit, add columns, etc.  
-  ",2021-03-05T22:24:08Z,2024-08-08T14:49:44Z,2024-03-12T19:43:50Z,2025-03-31T00:00:00Z,1,1,0,0
+  ",2021-03-05 22:24:08,2024-08-08T14:49:44Z,2024-03-12T19:43:50Z,2025-03-31T00:00:00Z,1,1,0,0
 6000006122,6000736645,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,PowerSchool - Sub Logon,"Power, School, PowerSchool, Sub, Login"," Keywords: Power School, PowerSchool, Sub, Login 
  Aliases: 
    
@@ -16879,7 +16879,7 @@ If you want to run the report for a subset of students, select Add/Remove Studen
  Logon to Powerschool - Administrator via the portal or to https://powerschool.psd401.net/admin/pw.html 
  Credentials are the same as what they log in to the station with. 
  There needs to be confirmation from someone in the office that the substitute needs access. &nbsp;Have the Office Manager create a ticket request or create one on the clerical subs' behalf and cc: the Office Manager then assign to Carol. 
- Carol (Susan McNellis when Carol is out of the office) can create or alter the substitute account. ",2017-08-10T22:03:46Z,2024-10-15T16:54:19Z,2024-10-15T16:54:19Z,2025-04-01T00:00:00Z,2,4,0,0
+ Carol (Susan McNellis when Carol is out of the office) can create or alter the substitute account. ",2017-08-10 22:03:46,2024-10-15T16:54:19Z,2024-10-15T16:54:19Z,2025-04-01T00:00:00Z,2,4,0,0
 6000006052,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,PowerTeacher Pro Adding Categories & Grade Setup,"categories, grade setup, PowerTeacher Pro, PowerSchool grading"," keywords: PowerTeacher Pro, Categories, Grade Setup, PowerSchool Grade Setup 
  aliases: PowerSchool grade setup, categories 
    
@@ -16896,14 +16896,14 @@ If you want to run the report for a subset of students, select Add/Remove Studen
  ***If using Schoology for Grading Categories must match excactly.*** 
    
    
-   ",2017-08-10T22:01:22Z,2024-08-08T14:49:43Z,2024-05-08T22:38:44Z,2025-03-31T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:01:22,2024-08-08T14:49:43Z,2024-05-08T22:38:44Z,2025-03-31T00:00:00Z,0,0,0,0
 6000006053,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,PowerTeacher Pro Quick Reference Guide,"PowerTeacher Pro, Quick Reference Guide, Grade Preferences, Custom Class Name, PowerSchool Gradebook"," 
  Keywords: PowerTeacher Pro Quick Guide, Changing class display name, grade setup, grade preferences 
  Aliases: PowerSchool Gradebook 
    
    
  See attached for a PowerTeacher Pro Quick Reference Guide that includes instructions for accessing the Gradebook, setting up grading preferences, customaizing class name, copying assignments 
- ",2017-08-10T22:01:24Z,2024-08-08T14:49:43Z,2024-03-11T19:10:24Z,2025-03-31T00:00:00Z,3,1,0,0
+ ",2017-08-10 22:01:24,2024-08-08T14:49:43Z,2024-03-11T19:10:24Z,2025-03-31T00:00:00Z,3,1,0,0
 6000006049,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,PowerTeacher Seating Chart,"seating chart, Attendance Seating Chart, PowerSchool Seating Chart, PowerTeacher Seating Chart"," keywords: seating chart, PowerTeacher, attendance seating chart 
  alias: PowerSchool seating chart, seating chart 
    
@@ -17035,7 +17035,7 @@ If you want to run the report for a subset of students, select Add/Remove Studen
  Moving whole rows/columns or multiple students 
  You can move whole rows, columns, or several students by selecting the row, column, or students you want to remove or move. Selected items turn orange and can be removed or moved together. 
   
-   ",2017-08-10T22:01:15Z,2024-08-08T14:49:43Z,2024-03-11T19:04:12Z,2025-03-31T00:00:00Z,1,0,0,0
+   ",2017-08-10 22:01:15,2024-08-08T14:49:43Z,2024-03-11T19:04:12Z,2025-03-31T00:00:00Z,1,0,0,0
 6000007724,6000542930,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Printing Reports from the PowerTeacher Gradebook and PowerTeacher,110," Keywords: Printing Reports, PowerTeacher Pro, Gradebook Reports, PowerSchool Reports 
  Aliases: PowerSchool, PowerTeacher Pro, PowerSchool Gradebook, Gradebook 
    
@@ -17077,7 +17077,7 @@ If you want to run the report for a subset of students, select Add/Remove Studen
    
    
    
-   ",2017-10-01T20:08:56Z,2024-08-08T14:49:44Z,2024-03-11T19:15:56Z,2025-03-31T00:00:00Z,0,6,0,0
+   ",2017-10-01 20:08:56,2024-08-08T14:49:44Z,2024-03-11T19:15:56Z,2025-03-31T00:00:00Z,0,6,0,0
 6000026352,6000580664,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,View Student Demographics in PowerTeacher/PowerTeacher Pro,"student information, student demographics,, PowerTeacher, backpack, contact information"," keywords: student information, student demographics, PowerTeacher, backpack, contact information 
  aliases: backpack, student demographics, PowerSchool student information, PowerTeacher contact information 
    
@@ -17119,7 +17119,7 @@ If you want to run the report for a subset of students, select Add/Remove Studen
    
    
    
-  ",2021-03-09T20:13:39Z,2024-08-08T14:49:44Z,2024-03-11T19:07:44Z,2025-03-31T00:00:00Z,0,0,0,0
+  ",2021-03-09 20:13:39,2024-08-08T14:49:44Z,2024-03-11T19:07:44Z,2025-03-31T00:00:00Z,0,0,0,0
 6000006050,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Where to Find Parents' Email Addresses in PowerTeacher,"Parent Emails, Email Contacts, PowerTeacher Parent Emails"," 
  Keywords: PowerTeacher, Parent Emails, emails 
  Aliases: PowerTeacher Parent Emails, PowerSchool Parent Emails 
@@ -17141,7 +17141,7 @@ If you want to run the report for a subset of students, select Add/Remove Studen
    
    
    
- ",2017-08-10T22:01:16Z,2024-08-08T14:49:43Z,2024-03-11T19:04:46Z,2025-03-31T00:00:00Z,1,0,0,0
+ ",2017-08-10 22:01:16,2024-08-08T14:49:43Z,2024-03-11T19:04:46Z,2025-03-31T00:00:00Z,1,0,0,0
 6000033492,6001317564,Technology,Printers,1,2,Account Tracking (Copy Codes) on macOS - Konica,110," Keywords: printing, tracking, account track, preset 
  Aliases: konica minolta, copiers, c658, c554, 808 
    
@@ -17201,7 +17201,7 @@ Press the Command ? Key + P which should open a printing window as shown after ~
 Send the print job to the copier which will make Account Track the default preset 
  
  
- ",2023-03-28T19:00:00Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,12,8,0,0
+ ",2023-03-28 19:00:00,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,12,8,0,0
 6000023277,6000837079,Technology,Printers,1,2,Adding a Home Printer to a Chromebook (Non-HP),"Add, Printer, Chromebook, Scanner, ChromeOS, Home"," Keywords: Add, Printer, Chromebook 
  Aliases: Scanner, ChromeOS, Home 
    
@@ -17258,7 +17258,7 @@ Tip: You can customize your color mode, page size, resolution, and scan options
   
  
  
- ",2020-05-05T18:12:41Z,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,0,4,0,0
+ ",2020-05-05 18:12:41,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,0,4,0,0
 6000033477,6001576430,Technology,Printers,1,2,Adding an HP Printer at home to your Chromebook,"HP, Printer, Chromebook, Scanner, ChromeOS, Copier"," Keywords: HP, Printer, Chromebook 
  Alias: Scanner, ChromeOS, Copier 
    
@@ -17325,7 +17325,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
    Change any desired print settings, and then click Print.   
  
  
- ",2023-03-27T20:02:50Z,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,0,10,0,0
+ ",2023-03-27 20:02:50,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,0,10,0,0
 6000029108,6000736645,Technology,Printers,1,2,HP Click (for HP Poster Printers),"hp, poster, printer, z9"," Keywords: HP, Poster, Printer, z9 
  Aliases: 
    
@@ -17354,7 +17354,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
    
    
  9. If you're having issues adding/discovering/finding the printer in the app, it's likely asleep or in low power mode. Copy the IP address of the printer into a web browser (like Google Chrome) - hit enter - you should see the page below. Click 'Wake Up' - HP Click app should now be able to find and add the printer. 
-  ",2021-12-16T21:52:19Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,2,7,0,0
+  ",2021-12-16 21:52:19,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,2,7,0,0
 6000011968,6000130415,Technology,Printers,1,2,How to Configure Account tracking on Windows printers,"account track, windows, konica, copier code"," Keywords: Account track, Windows, Konica 
  Aliases: Copier Code, Copy code 
    
@@ -17388,7 +17388,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
  9.  Enter the Account code in the Password box 
    
  10.  Click Verify, then Apply 
-   ",2018-03-21T23:00:44Z,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,11,6,0,0
+   ",2018-03-21 23:00:44,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,11,6,0,0
 6000040495,6001813135,Technology,Printers,1,2,How to Print using Secure Print Settings for a Mac,Secure Print," How to Print using Secure Print Settings for a Mac 
    
  Note: some copiers (especially in large buildings) have their copiers set to default secure printing. In other words, they automatically require the user to put in a code as they send print jobs. Here is how to set it up if needed, this is useful if you print documents that are confidential/secure/private.  
@@ -17422,7 +17422,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
   
    
  8.Select the file and select print. Remember to select the file again and hit delete before leaving the copier as well. and Log Out. 
-  ",2024-07-01T18:17:34Z,2024-11-21T01:33:19Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,1,5,0,0
+  ",2024-07-01 18:17:34,2024-11-21T01:33:19Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,1,5,0,0
 6000005972,6000736645,Technology,Printers,1,2,How to Print using Secure Print Settings for a PC Windows,"Secure Printing, windows"," 
  Keywords: Secure Printing, windows 
  Aliases: 
@@ -17458,7 +17458,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
    
    
    
- ",2017-08-10T21:58:56Z,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,5,2,0,0
+ ",2017-08-10 21:58:56,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,5,2,0,0
 6000021063,6000736645,Technology,Printers,1,2,How to create printer presets in MacOS - (Single-Sided Printing),"Printing, Single-Sided, Preset"," Keywords: Printing, Preset, Presets, Single-Sided, Double-Sided 
  Aliases: Single Sided, Double Sided 
    
@@ -17504,7 +17504,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
    
    
    
-   ",2019-11-21T20:28:38Z,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,3,2,0,0
+   ",2019-11-21 20:28:38,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,3,2,0,0
 6000023222,6000837079,Technology,Printers,1,2,How to install Printers for macOS & Windows,"print, printer, install"," Keywords: Install Printer, Add Printer  
  Aliases: Copier, Printers  
    
@@ -17550,7 +17550,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
  For additional Printers, repeat step 5. 
    
    
-   ",2020-05-01T14:43:58Z,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,93,89,0,0
+   ",2020-05-01 14:43:58,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,93,89,0,0
 6000034513,6001668715,Technology,Printers,1,2,MacOS - How to Install SHARP printer/copier,"sharp, printer, macos, install, installing, account track, authentication, copy code"," keywords: sharp, printer, copier, installing printer, copy code, new printer, macos, account tracking, account track, authentication 
  tags: sharp, printer, copier, installing printer, copy code, new printer, macos, account tracking, account track, authentication  
  Note: This article only applies to district-assigned Mac computers (connected to the PSD-Auth network on campus) for staff who have a badge.  
@@ -17578,7 +17578,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
    
    
  Note: Your printer copy code is 6 digits long and you would use when you make copies or scan. You don't need the code to send something to print from your computer or to retrieve it from your computer. The printed documents will be already waiting for you on the paper tray.  
-   ",2023-07-19T17:29:56Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,13,273,1,1
+   ",2023-07-19 17:29:56,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,13,273,1,1
 6000034524,6001668715,Technology,Printers,1,2,MacOS - Sharp Printer/Copier - Secure Print Settings,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
    
@@ -17627,7 +17627,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
   
  16.  
   
- Made with Scribe ",2023-07-19T19:09:46Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,1,28,0,0
+ Made with Scribe ",2023-07-19 19:09:46,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,1,28,0,0
 6000025969,6000837079,Technology,Printers,1,2,Printing from a Chromebook (via USB Cable),"Konica, Copier, Chromebook, USB, Printing, Wire In, Printer"," Keywords: Konica, Copier, Chromebook, USB, Printing 
  Aliases: Wire In, Printer 
    
@@ -17660,7 +17660,7 @@ CAUTION:  Failure to register your HP+ printer with HP might cause your printer
  8. In ‘See more…’ you should see the copier, select it, and now be able to print to it. 
   
  After adding the copier once, it should remember it the next time you sign in. 
-   ",2021-01-22T20:06:59Z,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,1,3,0,0
+   ",2021-01-22 20:06:59,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,1,3,0,0
 6000034515,6001668715,Technology,Printers,1,2,Sharp Printer/Copier - Installation and tips,"sharp, printer, windows, install, installing, account track, authentication, copy code"," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  tags: sharp copier, sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  Note: This article only applies to district-assigned Mac and Windows computers (connected to the PSD-Auth network on campus) for staff who have a badge. Unfortunately, Chromebooks are not set up to print wirelessly at the moment. 
@@ -17700,7 +17700,7 @@ Badge number: 5555 ? Printer copy code: 105555
  
  BP-70C45 
  BP-70M75 
- ",2023-07-19T17:49:37Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,13,513,4,1
+ ",2023-07-19 17:49:37,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,13,513,4,1
 6000034527,6001668715,Technology,Printers,1,2,Windows - Sharp Printer/Copier - Secure Print Settings,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
  1. Open up your print settings in the document that you want to print. 
@@ -17743,7 +17743,7 @@ Badge number: 5555 ? Printer copy code: 105555
    
  14.  
   
-   ",2023-07-19T19:35:06Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,3,22,0,0
+   ",2023-07-19 19:35:06,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,3,22,0,0
 6000034514,6001668715,Technology,Printers,1,2,Windows - Sharp Printers/Copiers - How to Install Printer and Apply Copy Code,"sharp, printer, windows, installl, installing, account track, authentication, copy code"," keywords: install a printer, sharp printer, copier, installing printer, copy code, new printer, windows, authentication 
  aliases: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication 
    
@@ -17835,7 +17835,7 @@ Your printer copy code will be 6 digits long and will be based off of your badg
  15. First click apply, then press print to test that it works! Good job! 
    
    
-   ",2023-07-19T17:48:08Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,15,310,0,2
+   ",2023-07-19 17:48:08,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,15,310,0,2
 6000031827,6000837079,Technology,Professional Development,1,1,How to Access SketchUp For Schools,110," Keywords: Curriculum, portal, app  
  Aliases: 3D Modeling, architecture, engineering, EDU 
    
@@ -17852,7 +17852,7 @@ Your printer copy code will be 6 digits long and will be based off of your badg
   
    
    
- Students and Staff will want to be logging-in using Google. If it says you don't have access, or you get some other error, you will want to sign-out (click on your profile picture in the top-right corner, and then 'Sign out'. Then choose 'Sign In with Google' - and select your PSD Google account. ",2022-09-09T21:08:57Z,2024-03-18T09:11:39Z,2024-03-13T19:08:38Z,2025-04-01T00:00:00Z,0,0,0,0
+ Students and Staff will want to be logging-in using Google. If it says you don't have access, or you get some other error, you will want to sign-out (click on your profile picture in the top-right corner, and then 'Sign out'. Then choose 'Sign In with Google' - and select your PSD Google account. ",2022-09-09 21:08:57,2024-03-18T09:11:39Z,2024-03-13T19:08:38Z,2025-04-01T00:00:00Z,0,0,0,0
 6000035086,6001668715,Technology,Professional Development,1,2,TypingClub - Restore Access,110," Keywords: typing, club, typingclub, archived, disabled, error 
  Aliases:  
    
@@ -17862,7 +17862,7 @@ Your printer copy code will be 6 digits long and will be based off of your badg
    
  https://www.edclub.com/help/student-management/student-profile-management/archive-students.html 
    
- If this does not resolve the issue, please submit a ticket here and we will work with you to find the solution. ",2023-09-12T14:31:33Z,2024-03-18T09:11:43Z,2024-03-13T19:11:45Z,2025-04-01T00:00:00Z,0,1,0,0
+ If this does not resolve the issue, please submit a ticket here and we will work with you to find the solution. ",2023-09-12 14:31:33,2024-03-18T09:11:43Z,2024-03-13T19:11:45Z,2025-04-01T00:00:00Z,0,1,0,0
 6000028107,6000580664,Technology,Promethean Boards,1,2,Cleaning a Promethean Titanium ActivPanel,"promethean, promethean panel, clean, cleaning"," 
  Keywords: promethean, promethean panel, clean, cleaning 
  Aliases: 
@@ -17901,7 +17901,7 @@ For all other products:
  
  If your Promethean product still has stubborn marks, please contact Promethean Technical Customer Support for further advice. 
  Good personal hygiene practices of washing hands should be employed before and after use of Promethean products. 
- ",2021-09-03T16:55:51Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2021-09-03 16:55:51,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000031778,6000736645,Technology,Promethean Boards,1,2,How to Change the Resolution when Hardwiring Laptop to Promethean Panel,"Promethean Panel, Resolution"," Keywords: Promethean Panel, Resolution 
  Aliases: 
    
@@ -17917,7 +17917,7 @@ For all other products:
    
    
  Windows: (From Desktop) > Right-Click > Display Settings > Scale and Layout > Change the scaling from 100% up to like 200% or whatever looks good  
-              ",2022-08-31T12:22:35Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
+              ",2022-08-31 12:22:35,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029672,6000837079,Technology,Promethean Boards,1,2,How to Clear Cache for App on Promethean Panel,"Promethean, Promethean Panel, clear cache"," Keywords: Promethean Panel, Clear Cache 
  Aliases: 
    
@@ -17935,7 +17935,7 @@ For all other products:
  Tap 'Storage' 
  You should now see the option to delete cache and/or data. I would suggest clearing both. 
  
-  ",2022-02-16T20:01:57Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,1,0,0
+  ",2022-02-16 20:01:57,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,1,0,0
 6000027927,6000542926,Technology,Promethean Boards,1,2,"How to Display Your Laptop, Chromebook, or iPad to a Promethean Panel","promethean, promethean panel, screen share, screenshare, iPad, Chromebook"," Keywords: promethean, promethean panel, screen share, screenshare, ipad, Chromebook 
  Aliases: 
    
@@ -18046,7 +18046,7 @@ iOS and iPadOS Open Control Centre:
  Entering the code displayed on the panel and the name of the user into the Chromebook to connect. 
  Choosing the specific window to share on the panel and clicking 'Share'. 
  Managing participant sharing through the panel's waiting room feature, useful for multiple presentations. 
- ",2021-08-19T20:28:55Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,3,22,0,0
+ ",2021-08-19 20:28:55,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,3,22,0,0
 6000029838,6000542926,Technology,Promethean Boards,1,2,How to Install Apps (Specifically Google Chrome) on a Promethean Panel,"Installing apps, Promethean Panel, Promethean"," Keywords: Install Apps, Promethean Panel 
  Aliases:Promethean Board apps 
    
@@ -18069,7 +18069,7 @@ iOS and iPadOS Open Control Centre:
  
  Angela emphasizes the importance of using Chrome for a better overall experience on the Promethean Panel. 
    
-   ",2022-03-07T16:00:46Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,3,2,0,0
+   ",2022-03-07 16:00:46,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,3,2,0,0
 6000029580,6000580664,Technology,Promethean Boards,1,2,How to Prepare Your Promethean Panel for a Guest / Substitute Teacher,"Substitute, Promethean Panel, Promethean"," Keywords: Substitute, Promethean, Promethean Panel 
  Aliases: 
    
@@ -18159,7 +18159,7 @@ iOS and iPadOS Open Control Centre:
  Video Directions for Step 1: Set up a Substitute/Guest Teacher folder in Google Drive  
  Video Directions for Step 2: Create Google Doc that will hold the link to Sub Folder 
  Video Directions for Step 3: Add Guest Profile Linking Document to Guest Profile on ActivPanel 
- Video Directions for Step 4: Sharing Directions with the substitute/guest teacher ",2022-02-08T17:56:34Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,4,0,0
+ Video Directions for Step 4: Sharing Directions with the substitute/guest teacher ",2022-02-08 17:56:34,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,4,0,0
 6000032366,6000736645,Technology,Promethean Boards,1,2,How to Present Character Strong Slidedecks Directly on a Promethean Panel,"Character Strong, Promethean Panel, Slidedeck","   
  Keywords: Promethean Panel, Slidedeck, Character Strong 
  Aliases: 
@@ -18188,7 +18188,7 @@ Remote Control Functionality: For panels that have been recently updated, a remo
  
  Angela May concludes by offering assistance for any issues users might encounter with Character Strong on the Promethean panel. The video is aimed at educators who use Character Strong materials and need a straightforward method to present them interactively in a classroom setting. 
    
-   ",2022-11-16T16:30:09Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-11-16 16:30:09,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029735,6000542926,Technology,Promethean Boards,1,2,How to Save PDF files in Whiteboard on Promethean Panels,"PDF, Whiteboard, Promethean Panel"," Keywords: PDF, Whiteboard, Promethean Panel 
  Aliases: 
    
@@ -18215,7 +18215,7 @@ Remote Control Functionality: For panels that have been recently updated, a remo
   Name and Save the File: Finally, name your file and save it. It will then be stored in your Google Drive.  
  
  The video is a straightforward tutorial on saving files as PDFs directly to Google Drive from Promethean Panels. 
-   ",2022-02-23T01:49:39Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-02-23 01:49:39,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029861,6000736645,Technology,Promethean Boards,1,2,How to Save PDF files to your Google Drive on a Promethean Panel,"PDF, Google Drive","   
  Keywords: PDF, Google Drive,  
  Aliases: 
@@ -18241,7 +18241,7 @@ Selecting 'My Drive': In Google Drive, make sure to click on 'My Drive'.
  
 Naming and Saving: Finally, name the file as desired, and it will be saved to your Google Drive. 
  
- Angela succinctly describes these steps, making it easy to follow for anyone looking to save PDF files from a Promethean Panel to Google Drive. ",2022-03-08T23:46:00Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
+ Angela succinctly describes these steps, making it easy to follow for anyone looking to save PDF files from a Promethean Panel to Google Drive. ",2022-03-08 23:46:00,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029570,6000580664,Technology,Promethean Boards,1,2,How to Set Promethean Profile PIN,"promethean, promethean panel, pin, pin code"," Keywords: promethean, promethean panel, PIN, Pin code 
  Aliases: 
    
@@ -18323,7 +18323,7 @@ Naming and Saving: Finally, name the file as desired, and it will be saved to yo
    
  Personalize the ‘Teacher’ profile with your name. Select gear and click on name to add your name 
    
- If you need an additional profile added, please submit a ticket in Service Central.  ",2022-02-07T16:20:12Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,4,14,1,0
+ If you need an additional profile added, please submit a ticket in Service Central.  ",2022-02-07 16:20:12,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,4,14,1,0
 6000030163,6000580664,Technology,Promethean Boards,1,2,How to Update Promethean ActivPanel,"Promethean, Panel, Update"," Keywords: Promethean, Promethean Panel, Update 
  Aliases: 
    
@@ -18339,7 +18339,7 @@ Naming and Saving: Finally, name the file as desired, and it will be saved to yo
  In the Update app, tap Check for Updates. The ActivPanel will connect to the ‘Over-the-air’ update server, and the latest Mainboard firmware version will be located for your ActivPanel. 
  Tap Update and follow the instructions on screen to proceed. 
  Once updated, the ActivPanel will restart. Do not interact with the ActivPanel until it has fully restarted. 
- ",2022-04-08T15:11:43Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2022-04-08 15:11:43,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,1,0,0
 6000040615,6000736645,Technology,Promethean Boards,1,2,How to create a Promethean account,110," Keywords: Promethean, Promethean Panel, Promethean Account 
  Aliases: 
    
@@ -18366,7 +18366,7 @@ Naming and Saving: Finally, name the file as desired, and it will be saved to yo
 6. Complete your account- Fill out short form with your name, Job (teacher), Country, Language, and agree to the terms, then click Complete account button at the bottom
  
   
-   ",2024-07-17T13:48:55Z,2024-07-17T16:51:01Z,2024-07-17T16:51:01Z,2025-04-01T00:00:00Z,1,18,0,0
+   ",2024-07-17 13:48:55,2024-07-17T16:51:01Z,2024-07-17T16:51:01Z,2025-04-01T00:00:00Z,1,18,0,0
 6000027299,6000837079,Technology,Promethean Boards,1,2,How to use Promethean Screen Share Chrome Extension Usage,"promethean, screen share, Chromebook, schreenshare, promethean panel"," Keywords: Promethean, Promethean Panel, Screen Share, Screenshare, Chromebook 
  Aliases: 
    
@@ -18400,7 +18400,7 @@ Naming and Saving: Finally, name the file as desired, and it will be saved to yo
  8. Enter your name, then click 'Enter Waiting Room' 
  9. On the Promethean TV, you can then admit the student to share their screen by selecting their name, then 'share'. 
    
- Note: If you have a laptop, it would be better to use the Promethean Screen Share app (found in Self Service) because the app functions better on the laptop. Also, you can have touchback capabilities using the app.  ",2021-06-04T19:08:52Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,1,0,0
+ Note: If you have a laptop, it would be better to use the Promethean Screen Share app (found in Self Service) because the app functions better on the laptop. Also, you can have touchback capabilities using the app.  ",2021-06-04 19:08:52,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,1,0,0
 6000033478,6000736645,Technology,Promethean Boards,1,2,How to ?Add Google Drive app from the Google Playstore,"promethean, promethearn panel, google drive"," 
 How to Add Google Drive app from the Google Playstore
  
@@ -18427,10 +18427,10 @@ Within the Locker, locate and select the Google Play Store app. 
    
  You will be prompted to sign in the PSD User Sign in @psd401.net account first and then the PSD User Login screen where you will enter district username and password and Login.  
  From here, you can search for apps to install. Once installed, you will access the Apps in the locker.  You can hold the app icons to drag and drop them to different pages of the Locker and/or reorder the icons listed.  
- ",2023-03-27T20:19:49Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2023-03-27 20:19:49,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040675,6001813135,Technology,Promethean Boards,1,2,Importing Smart Notebook and Powerpoint files into Activinspire,"Activinspire, Importing Smart Notebook, Promethean","  
   
-   ",2024-07-23T23:49:17Z,2024-07-29T17:02:21Z,2024-07-29T17:02:21Z,2025-04-01T00:00:00Z,2,1,0,0
+   ",2024-07-23 23:49:17,2024-07-29T17:02:21Z,2024-07-29T17:02:21Z,2025-04-01T00:00:00Z,2,1,0,0
 6000026075,6000837079,Technology,Promethean Boards,1,2,Installing and Using Promethean Screen Share App (Mac + Windows),"promethean, Promethean Panel, screen share, screenshare"," Keywords: promethean, promethean panel, screen share, screenshare 
  Aliases: 
    
@@ -18465,7 +18465,7 @@ Within the Locker, locate and select the Google Play Store app. 
    
  5 - On your Promethean Board, you should see your name in the waiting room. Tap a name to share a single screen or select up to four names to share simultaneously. Once you have selected their names, tap the orange Share button at the bottom of the waiting room window. 
    
- 8 - At this point you should now see your computer screen on the Promethean Board. ",2021-02-05T19:13:51Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,1,14,0,0
+ 8 - At this point you should now see your computer screen on the Promethean Board. ",2021-02-05 19:13:51,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,1,14,0,0
 6000040968,6001813135,Technology,Promethean Boards,1,2,Printing/Merging Labels with Avery Design and Print,"Avery Labels, Merge"," Head over to &nbsp;https://www.avery.com/software/design-and-print/&nbsp; 
    
  1) Click the icon on the top of the page to log in, if this is your first time using Avery online click Create an account. 
@@ -18503,7 +18503,7 @@ Within the Locker, locate and select the Google Play Store app. 
    
    
    
-   ",2024-09-13T15:52:37Z,2024-09-24T17:37:02Z,2024-09-24T17:37:02Z,2025-04-01T00:00:00Z,2,31,0,0
+   ",2024-09-13 15:52:37,2024-09-24T17:37:02Z,2024-09-24T17:37:02Z,2025-04-01T00:00:00Z,2,31,0,0
 6000027469,6000580664,Technology,Promethean Boards,1,2,Promethean In-Depth User Guide,"promethean, promethean panel"," Keywords: promethean, promethean panel 
  Aliases: 
    
@@ -18511,7 +18511,7 @@ Within the Locker, locate and select the Google Play Store app. 
    
    
     
-   ",2021-06-23T16:40:30Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,11,4,0,0
+   ",2021-06-23 16:40:30,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,11,4,0,0
 6000039468,6001317564,Technology,Radios,1,2,Programming Hytera Radios,110," Definitions 
  
  
@@ -18561,7 +18561,7 @@ Load the Codeplug: In the Hytera CPS, open the saved codeplug file (if the codep
 Write to the Radio: Choose ""Clone"" or ""Write"" to transfer the codeplug to the target radio. 
  
  4. Verification 
-  Conduct a test to confirm the target radio works by having both radios on channel one and talking into them  ",2024-03-01T03:31:52Z,2024-03-13T21:22:36Z,2024-03-13T21:22:36Z,2025-04-01T00:00:00Z,0,0,0,0
+  Conduct a test to confirm the target radio works by having both radios on channel one and talking into them  ",2024-03-01 03:31:52,2024-03-13T21:22:36Z,2024-03-13T21:22:36Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039396,6001317564,Technology,Radios,1,2,Programming Motorola Radios,110," Definitions 
  
  
@@ -18667,7 +18667,7 @@ Mobile Radios:  Channel one should be the emergency repeater channel. Test this
  
  
 Warning: Do not transmit on the radios with the antenna / antenna cable disconnected, as this could cause damage to the radio 
- ",2024-02-23T20:50:54Z,2024-03-13T21:22:00Z,2024-03-13T21:22:00Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-02-23 20:50:54,2024-03-13T21:22:00Z,2024-03-13T21:22:00Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039472,6001317564,Technology,Radios,1,2,Replacing / Installing Lithium Batteries For Radios,110," Scope 
   This article covers the installation/replacement of batteries for the emergency bus radios located at each school.  
    
@@ -18745,7 +18745,7 @@ Install New Battery
   Power on and test radio  
   Update Site Radio Status Spreadsheet  
   Surplus the old battery (Do not throw away)  
- ",2024-03-01T15:18:43Z,2024-03-13T21:22:56Z,2024-03-13T21:22:56Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-03-01 15:18:43,2024-03-13T21:22:56Z,2024-03-13T21:22:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000041338,6001564578,Technology,RaptorTech,1,2,Managing Custom Student Sign-in / Sign-out Reasons,"Raptor, Sign in, Sign out, Reasons"," Keywords: Raptor, Sign in, Sign out, Reason 
  
  Users with the ""EntryAdmin"" role in Raptor now have the ability to manage student settings. Please refrain from modifying settings besides the custom sign-in / sign-out reasons shown below. 
@@ -18764,7 +18764,7 @@ Install New Battery
  
  Click ""Add Reason"" to do so. Or adjust one of the existing reasons by clicking the edit icon, assuming it's not scoped to ""All Buildings"" (as you will not be able to edit or remove these). 
  
- ",2024-10-18T16:44:21Z,2024-10-18T16:44:27Z,2024-10-18T16:44:27Z,2025-04-01T00:00:00Z,0,21,0,0
+ ",2024-10-18 16:44:21,2024-10-18T16:44:27Z,2024-10-18T16:44:27Z,2025-04-01T00:00:00Z,0,21,0,0
 6000041385,6000837079,Technology,RaptorTech,1,2,Raptor Visitor - Reinstalling iPad Kiosk App,"Raptor, Raptor Visitor"," In some circumstances, or as advised by the Technical Services Department, it may be necessary to reinstall the Raptor Visitor App to restore functionality. 
    
  1. With an updated configuration that was pushed out today (Thursday 10/24/24) - you should now see three apps - Settings, Self Service, and Raptor: 
@@ -18802,10 +18802,10 @@ Install New Battery
  Note: Regarding Printer Setup - If you click Done before setting up printer, you may be able to get into settings again without giving the iPad a passcode.&nbsp;Instructions for setting up iPad Passcode (Link). 
    
  At this point, you should be back to working. Do a test print as a Visitor and Student to confirm. If you're still having issues, please call x3711 or submit a ticket using the Service Central button in the Portal, or by emailing servicecentral@psd401.net 
-   ",2024-10-24T23:43:38Z,2024-10-24T23:59:08Z,2024-10-24T23:59:08Z,,0,31,0,0
+   ",2024-10-24 23:43:38,2024-10-24T23:59:08Z,2024-10-24T23:59:08Z,,0,31,0,0
 6000040176,6000542930,Technology,Scheduling,1,2,Elementary Scheduling,scheduling," Elementary Scheduling before End of Year Process - Elementary Scheduling before end of year. 
    
- After End of Year Process assigning students to teachers - Assigning students to teachers ",2024-05-16T18:00:51Z,2024-05-24T19:19:27Z,2024-05-24T19:19:27Z,2025-05-31T00:00:00Z,0,0,0,0
+ After End of Year Process assigning students to teachers - Assigning students to teachers ",2024-05-16 18:00:51,2024-05-24T19:19:27Z,2024-05-24T19:19:27Z,2025-05-31T00:00:00Z,0,0,0,0
 6000011906,6000736645,Technology,Schoology/Google Integration,1,2,"""Insert"" or ""Upload"" Google Files in Schoology Using the Resource Tool","Schoology, Resource Button, Insert, Upload"," Keywords: Schoology, Resource Button, Insert, Upload 
  Aliases: 
    
@@ -18827,7 +18827,7 @@ Permissions and Sharing Settings: Angela emphasizes the importance of checking a
  
 Team Drive Considerations: Finally, Angela notes that files from Google Team Drive may not share correctly in Schoology. She recommends using files from 'My Drive' instead to ensure proper sharing and access within Schoology. 
  
- The video provides a comprehensive tutorial for teachers on how to effectively use Google Drive resources within Schoology, enhancing their digital classroom experience. ",2018-03-19T23:07:53Z,2024-03-18T09:11:28Z,2024-03-14T21:55:04Z,2025-04-01T00:00:00Z,1,5,0,0
+ The video provides a comprehensive tutorial for teachers on how to effectively use Google Drive resources within Schoology, enhancing their digital classroom experience. ",2018-03-19 23:07:53,2024-03-18T09:11:28Z,2024-03-14T21:55:04Z,2025-04-01T00:00:00Z,1,5,0,0
 6000039912,6001694359,Technology,Schoology/Google Integration,1,2,Accessing files through the Google Drive Resource App in Schoology,110," Keywords: Schoology page, Schoology Assignment, Google Drive, Google file, Google Drive Resource App. 
  Aliases: Google Drive file, Resources, not sufficient permissions, file permissions. 
     
@@ -18896,7 +18896,7 @@ Team Drive Considerations: Finally, Angela notes that files from Google Team Dri
   
    
    
-   ",2024-04-08T20:32:24Z,2024-04-23T16:44:59Z,2024-04-23T16:44:59Z,2025-04-01T00:00:00Z,9,189,9,0
+   ",2024-04-08 20:32:24,2024-04-23T16:44:59Z,2024-04-23T16:44:59Z,2025-04-01T00:00:00Z,9,189,9,0
 6000022017,6001168039,Technology,Schoology/Google Integration,1,2,Change or Personalize Your Course Picture in Schoology,"Course image, Image"," Keywords: Course Image, Image 
  Aliases: Schoology 
   Updated 2020 
@@ -18973,7 +18973,7 @@ Team Drive Considerations: Finally, Angela notes that files from Google Team Dri
    
   
    
-   ",2020-02-26T23:38:59Z,2024-03-18T09:11:30Z,2024-03-13T17:30:10Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2020-02-26 23:38:59,2024-03-18T09:11:30Z,2024-03-13T17:30:10Z,2025-04-01T00:00:00Z,1,0,0,0
 6000023592,6000736645,Technology,Schoology/Google Integration,1,1,Embed a Google Form into Schoology,"Schoology, Google, Forms, Embed"," Keywords: Schoology, Google Forms, Embed 
  Aliases: 
    
@@ -19002,7 +19002,7 @@ Finalizing and Viewing: After embedding, you may add additional directions if ne
 Accessing Form Results: The results of the Google Form will still appear in your Google Drive as usual, but the form is accessible and can be filled out by students within Schoology. 
  
  Donna concludes the tutorial by encouraging viewers to reach out if they have any questions about the process. This video is aimed at educators looking to integrate Google Forms into their Schoology courses for streamlined data collection and interaction with students. 
-   ",2020-05-27T22:49:38Z,2024-07-16T16:52:51Z,2024-07-16T16:52:51Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-05-27 22:49:38,2024-07-16T16:52:51Z,2024-07-16T16:52:51Z,2025-04-01T00:00:00Z,0,0,0,0
 6000023079,6000542926,Technology,Schoology/Google Integration,1,2,Error when accessing Google Drive Assignments,"google drive assignment, schoology drive, add assignment, disconnected google drive, Schoology, Connect google drive"," Keywords: Google Drive, Assignments, Schoology, Disconnected Google Drive, Connect, Error 
  Aliases: 
    
@@ -19022,7 +19022,7 @@ Accessing Form Results: The results of the Google Form will still appear in your
  
  
    
-   ",2020-04-20T18:18:47Z,2024-03-18T09:11:31Z,2024-03-13T17:10:08Z,2025-04-01T00:00:00Z,2,0,0,0
+   ",2020-04-20 18:18:47,2024-03-18T09:11:31Z,2024-03-13T17:10:08Z,2025-04-01T00:00:00Z,2,0,0,0
 6000026973,6000580664,Technology,Schoology/Google Integration,1,2,Giving Access to Google Drive Assignments to Additional Staff,"google drive assignment, schoology assignment, share permission, schoology google drive assignments"," Keywords:  Schoology Google Drive Assignments, Google Drive Folder, share folders, share permissions 
  Aliases: Google Drive assignments, Google button, Schoology Assignments,  
    
@@ -19057,13 +19057,13 @@ Important Note: You and your students should not delete, edit, or rename any of
    
    
  Example of how to share access to a Google Drive Assignments folder in your drive  
-   ",2021-05-07T19:03:58Z,2024-03-18T09:11:36Z,2024-03-13T17:10:50Z,2025-04-01T00:00:00Z,6,1,0,0
+   ",2021-05-07 19:03:58,2024-03-18T09:11:36Z,2024-03-13T17:10:50Z,2025-04-01T00:00:00Z,6,1,0,0
 6000006046,6000736645,Technology,Schoology/Google Integration,1,2,How to Have Students Submit Hand Written Work on/in Google Docs (in Schoology),"Google Docs, Schoology, Written"," Keywords: Google Docs, Schoology, Written 
  Aliases: 
    
  Ty Newton made this help document to illustrate how students can submit hand written work in Schoology using Google Docs & Chromebooks.  
    
-  ",2017-08-10T22:01:08Z,2024-03-18T09:11:26Z,2024-03-13T17:36:56Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2017-08-10 22:01:08,2024-03-18T09:11:26Z,2024-03-13T17:36:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000022933,6000736645,Technology,Schoology/Google Integration,1,1,How to Use the Google Drive Assignment feature in Schoology with Slides or Docs,"Google Drive, Assignment, Schoology, Slides, Docs"," Keywords: Schoology, Google Drive, Assignment, Slides, Docs 
  Aliases: 
    
@@ -19111,7 +19111,7 @@ Concluding Advice and Support: Angela concludes with additional advice and offer
  File Structure in Google Drive: Donna walks through the file structure created in Google Drive for these assignments, showing a folder for each assignment and each student’s work. 
  Editing Permissions: She also explains how to change permissions for each student’s document, allowing them to edit their work even after submission. 
  Final Thoughts and Support: Donna concludes by highlighting the functionality of the Google Drive assignment button and offering support for any further questions. 
- The video serves as a practical guide for educators on how to efficiently use Google Drive within Schoology to streamline the process of distributing, collecting, and reviewing student assignments. ",2020-04-16T18:19:37Z,2024-03-18T09:11:31Z,2024-03-15T00:39:09Z,2025-04-01T00:00:00Z,1,0,0,0
+ The video serves as a practical guide for educators on how to efficiently use Google Drive within Schoology to streamline the process of distributing, collecting, and reviewing student assignments. ",2020-04-16 18:19:37,2024-03-18T09:11:31Z,2024-03-15T00:39:09Z,2025-04-01T00:00:00Z,1,0,0,0
 6000006026,6000580664,Technology,Schoology/Google Integration,1,2,Link Google Drive Account with Schoology ,110," Keywords: Google Drive, Schoology, Integration, Connecting, Assignments, Resource App, Submitting  
  Aliases: Google Drive Integration, Schoology Integration, Connecting Google Drive, Submitting Assignments 
    
@@ -19129,7 +19129,7 @@ Concluding Advice and Support: Angela concludes with additional advice and offer
    
  Your Google Account should now be connected!  
    
- Please call the Help Desk if you run into any issues - (253) 530-3711. ",2017-08-10T22:00:39Z,2024-03-18T09:11:26Z,2024-03-13T17:11:04Z,2025-04-01T00:00:00Z,0,1,0,0
+ Please call the Help Desk if you run into any issues - (253) 530-3711. ",2017-08-10 22:00:39,2024-03-18T09:11:26Z,2024-03-13T17:11:04Z,2025-04-01T00:00:00Z,0,1,0,0
 6000024795,6000736645,Technology,Schoology/Google Integration,1,2,Not able to Connect Your Google Account in Schoology,"Google, Schoology"," Keywords: Google, Schoology 
  Aliases: 
    
@@ -19165,7 +19165,7 @@ Concluding Advice and Support: Angela concludes with additional advice and offer
  Launch the Google Drive Assignment app. 
  
 Connect to your Google account. 
- ",2020-09-20T18:35:05Z,2024-03-18T09:11:33Z,2024-03-13T17:11:13Z,2025-04-01T00:00:00Z,1,1,0,0
+ ",2020-09-20 18:35:05,2024-03-18T09:11:33Z,2024-03-13T17:11:13Z,2025-04-01T00:00:00Z,1,1,0,0
 6000008967,6000736645,Technology,Schoology/Google Integration,1,2,Schoology’s Enhanced Google Drive Integration Tool,"Schoology, Google, Drive, Integration"," Keywords: Schoology, Google Drive, Integration 
  Aliases: 
    
@@ -19190,7 +19190,7 @@ Google Drive Organization: A new folder named ""Schoology Google Drive Assignmen
 Benefits and Conclusion: The integration closely resembles Google Classroom and is praised for its efficiency and ease of use. The video concludes with an encouragement to utilize this feature for educational purposes and a thank you to the student assisting in the demonstration. 
  
  This summary encapsulates the key aspects of the video, emphasizing the seamless integration of Google Drive into Schoology for educational assignments. 
-   ",2017-11-05T22:56:22Z,2024-03-18T09:11:28Z,2024-03-14T22:18:42Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-11-05 22:56:22,2024-03-18T09:11:28Z,2024-03-14T22:18:42Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024173,6000542926,Technology,Schoology/Google Integration,1,2,Using the Google Drive Assignments App in Schoology,"Google Drive App in Schoology, Goopgle Drive Assignment App, Schoology, Google Drive Assignment App in Schoology, Google Drive Assignment Button, Google Drive Assignments App"," Keywords: Google Drive Assignment App in Schoology, Google Drive Assignment button, Google Drive Assignments App 
  Aliases: Magic Google Drive Assignment Button 
  The Google Drive Assignments app within Schoology allows you to assign Google Docs to your students in a systematic way that provides an individual copy of the doc to each student and makes for easy teacher feedback and grading. The directions linked below provide a step-by-step directions on how to use the Google Drive Assignments app.  
@@ -19343,15 +19343,15 @@ Note: When accessing Schoology via a web browser, students must be logged into t
  How a Student Submits a file from Resources Google Drive to a Schoology Assignment 
  
    
-   ",2020-07-29T06:34:00Z,2024-03-18T09:11:32Z,2024-03-13T17:10:39Z,2025-04-01T00:00:00Z,8,0,0,0
-6000040234,6000542930,Technology,Secondary Scheduling,1,2,PowerScheduler Scheduling Instructions,110, PowerScheduler Instructions: PowerScheduler ,2024-05-24T20:25:04Z,2024-05-24T20:25:06Z,2024-05-24T20:25:06Z,,0,0,0,0
+   ",2020-07-29 06:34:00,2024-03-18T09:11:32Z,2024-03-13T17:10:39Z,2025-04-01T00:00:00Z,8,0,0,0
+6000040234,6000542930,Technology,Secondary Scheduling,1,2,PowerScheduler Scheduling Instructions,110, PowerScheduler Instructions: PowerScheduler ,2024-05-24 20:25:04,2024-05-24T20:25:06Z,2024-05-24T20:25:06Z,,0,0,0,0
 6000006099,6000542933,Technology,Security Systems,1,2,Building Door Schedules,"schedule, cardlock, lock, custodian, door","   
  Keywords: door, schedule, cardlock 
  Aliases:  
    
  Building door (lock/unlock) schedules are configured by Systems Integration Analyst x3715. 
    
-   ",2017-08-10T22:03:09Z,2024-03-14T16:48:01Z,2024-03-14T16:48:01Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:03:09,2024-03-14T16:48:01Z,2024-03-14T16:48:01Z,2025-04-01T00:00:00Z,0,0,0,0
 6000017120,6000736645,Technology,Security Systems,1,2,Door fails to signify a swipe failure or success.,"Door, keycard, Badge, Avigilon"," Keywords: Door, Keycard, Badge, Avigilon 
  Aliases: 
    
@@ -19369,7 +19369,7 @@ Note: When accessing Schoology via a web browser, students must be logged into t
  You can find the MAC address on the subpannel tab of the panel screen. 
    
    
- * Tamper alarm is not installed in our devices. Tamper alarm on a building panel box shows if the box has been opened improperly. It is always red. ",2019-01-29T01:34:48Z,2024-03-14T16:46:53Z,2024-03-14T16:46:25Z,2025-04-01T00:00:00Z,0,0,0,0
+ * Tamper alarm is not installed in our devices. Tamper alarm on a building panel box shows if the box has been opened improperly. It is always red. ",2019-01-29 01:34:48,2024-03-14T16:46:53Z,2024-03-14T16:46:25Z,2025-04-01T00:00:00Z,0,0,0,0
 6000016969,6000736645,Technology,Security Systems,1,1,FWD to Cell set in System instead of in desk phone.,"Cell, Security"," Keywords: Cell, Security 
  Aliases: 
    
@@ -19400,13 +19400,13 @@ Note: When accessing Schoology via a web browser, students must be logged into t
  Call Rerouting Menu, 
  Ext is set to 1,1,1,-,All,2,1 
    
-   ",2019-01-18T20:57:33Z,2024-03-14T18:08:55Z,2024-03-14T18:08:55Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2019-01-18 20:57:33,2024-03-14T18:08:55Z,2024-03-14T18:08:55Z,2025-04-01T00:00:00Z,0,0,0,0
 6000016292,6000736645,Technology,Security Systems,1,2,RFC: Bus Driver Key Card,"Bus, Driver, Key, Card"," Keywords: Bus Driver, Key Card 
  Aliases: 
    
    
  When approved by the transportation director, a bus driver may be given a key access card to use the bath room in a school or a few school that are on the expected route for that driver. 
- Someone needs to notify the Office Manager of the schools that will be affected. This part needs to be clarified as to how and who does the notifications. ",2018-11-08T16:08:51Z,2024-03-14T16:47:20Z,2024-03-14T16:47:20Z,2025-04-01T00:00:00Z,0,0,0,0
+ Someone needs to notify the Office Manager of the schools that will be affected. This part needs to be clarified as to how and who does the notifications. ",2018-11-08 16:08:51,2024-03-14T16:47:20Z,2024-03-14T16:47:20Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033502,6000542933,Technology,Securly,1,2,Administrators and Counselors need to access Securly - Student's browsing history,"counselor, securly, history, student"," keywords: securly, student, browsing, history, counselor 
  alias: Securly, Student browsing history 
    
@@ -19425,7 +19425,7 @@ Go to https://www.securly.com/
    
    
  If this is not available to you and you serve in one of these roles, please submit a Service Central ticket for access.  
-   ",2023-03-29T16:56:16Z,2024-08-08T14:55:57Z,2024-08-08T14:55:57Z,2025-04-01T00:00:00Z,4,8,0,0
+   ",2023-03-29 16:56:16,2024-08-08T14:55:57Z,2024-08-08T14:55:57Z,2025-04-01T00:00:00Z,4,8,0,0
 6000041769,6001813135,Technology,Securly,1,2,Securly - Custom Policy,"Securly, Special Policy, Custom Policy"," Keywords: Securly, Student Block, Webfilter&nbsp; 
  Aliases: Securly, Student Block, Webfilter&nbsp; 
    
@@ -19450,7 +19450,7 @@ Go to https://www.securly.com/
    
  &nbsp; 
  7.Add users to policy &nbsp; 
-  ",2024-11-26T23:26:06Z,2024-11-27T17:34:39Z,2024-11-27T17:34:39Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2024-11-26 23:26:06,2024-11-27T17:34:39Z,2024-11-27T17:34:39Z,2025-04-01T00:00:00Z,0,0,0,0
 6000020950,6000837079,Technology,Securly,1,2,Securly - Home / Parent,"securly, parent, browsing history, home","   
  Keywords: securly, parent, browsing history, home 
  Alises: securly, safe browsing 
@@ -19463,7 +19463,7 @@ Go to https://www.securly.com/
  
   
  Click on Home for more info at https://securly.com/
- ",2019-11-08T21:26:57Z,2024-09-24T21:01:22Z,2024-09-24T21:01:22Z,2025-04-01T00:00:00Z,13,12,0,0
+ ",2019-11-08 21:26:57,2024-09-24T21:01:22Z,2024-09-24T21:01:22Z,2025-04-01T00:00:00Z,13,12,0,0
 6000040951,6000837079,Technology,Securly,1,2,Securly - Overview of Blocking Websites,110," Blocking Websites 
    
  When blocking websites on request, please block it in&nbsp;three policies: 
@@ -19494,7 +19494,7 @@ Go to https://www.securly.com/
    
  Securly Home / Parent - https://psd401.freshservice.com/support/solutions/articles/6000020950 
    
- Securly Home iOS / iPadOS App - https://apps.apple.com/us/app/securly-home/id1349691905 ",2024-09-10T21:20:56Z,2024-09-24T21:03:03Z,2024-09-24T21:03:03Z,,0,0,0,0
+ Securly Home iOS / iPadOS App - https://apps.apple.com/us/app/securly-home/id1349691905 ",2024-09-10 21:20:56,2024-09-24T21:03:03Z,2024-09-24T21:03:03Z,,0,0,0,0
 6000034866,6000837079,Technology,Securly,1,2,Securly - Overview of Device Filtering,Securly," This article covers a brief overview of how PSD implements Securly for web filtering.  
    
  The quickest, best way to verify Securly is working, is by navigating to unsafewebsite.com in either Edge / Safari / Chrome. 
@@ -19552,7 +19552,7 @@ Go to https://www.securly.com/
    
  https://support.securly.com/hc/en-us/articles/14387613870231-Securly-Filtering-Solutions-Comparison-Chart 
    
- https://support.securly.com/hc/en-us/articles/360016970993-How-does-SmartPAC-work- ",2023-08-07T23:51:03Z,2024-09-10T21:14:49Z,2024-09-10T21:14:49Z,2025-04-01T00:00:00Z,0,0,0,0
+ https://support.securly.com/hc/en-us/articles/360016970993-How-does-SmartPAC-work- ",2023-08-07 23:51:03,2024-09-10T21:14:49Z,2024-09-10T21:14:49Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039502,6000837079,Technology,Securly,1,2,"Securly - Overview of Network Filtering, Policies, etc.",110," Keywords: Securly, Filtering, Filter, Policy, Guest, Blocking, Block 
  Aliases: 
  Blocking Websites 
@@ -19616,7 +19616,7 @@ Go to https://www.securly.com/
    
  psd-auth 
  There is no network-level filtering on psd-auth. This is because it's assumed only district-managed devices are on psd-auth. And all district-managed devices get filtered at a device level (Securly SmartPAC filtering). 
-   ",2024-03-06T03:03:58Z,2024-09-10T21:14:47Z,2024-09-10T21:14:47Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-03-06 03:03:58,2024-09-10T21:14:47Z,2024-09-10T21:14:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039824,6000837079,Technology,Securly,1,2,Staff - Accessing Personal Google Accounts,110," Due to Securly restrictions that prevent Students from signing into personal Google accounts, Staff need to authenticate through Securly before being able to sign-into their personal Google accounts. 
    
  Note: Multiple profiles in Google Chrome will not work. Therefore it is preferable that Staff use Edge or Safari for personal accounts, and leave Chrome as just their PSD Google Account. 
@@ -19644,7 +19644,7 @@ Go to https://www.securly.com/
  Go to the top right corner, click on your profile > 'Add account' - and authenticate with your personal account. 
   
    
- 4. You should now have your personal account successfully added. ",2024-03-27T20:36:08Z,2024-08-08T14:55:57Z,2024-08-08T14:55:57Z,,2,14,0,0
+ 4. You should now have your personal account successfully added. ",2024-03-27 20:36:08,2024-08-08T14:55:57Z,2024-08-08T14:55:57Z,,2,14,0,0
 6000034160,6000542933,Technology,Skyward,1,2,Skyward - Resetting your password or Logging in for the first time,"skyward, password reset, paystub, time off","   
  Keywords: skyward, password reset, paystub, time off 
  Aliases: Skyward 
@@ -19665,7 +19665,7 @@ Go to https://www.securly.com/
    
  You can also see more information from our PSD Portal - Staff Intranet - Payroll department.  
    
-   ",2023-06-16T19:39:23Z,2024-03-18T09:11:42Z,2024-03-13T19:00:46Z,2025-04-01T00:00:00Z,0,4,0,0
+   ",2023-06-16 19:39:23,2024-03-18T09:11:42Z,2024-03-13T19:00:46Z,2025-04-01T00:00:00Z,0,4,0,0
 6000030847,6000542933,Technology,Skyward,1,2,Skyward/FastTrack - Applying for open positions,"Skyward, Open Positions, fast track"," keywords: skyward, open positions, fast track 
  alias: Fast Track 
    
@@ -19687,7 +19687,7 @@ If you no longer have that email do not create a new Fast Track account, please
    
    
    
-   ",2022-06-02T15:40:36Z,2024-03-18T09:11:38Z,2024-03-13T19:01:24Z,2025-04-01T00:00:00Z,2,0,0,0
+   ",2022-06-02 15:40:36,2024-03-18T09:11:38Z,2024-03-13T19:01:24Z,2025-04-01T00:00:00Z,2,0,0,0
 6000006127,6000736645,Technology,Skyward,1,2,Skyward/WESPac login,"Skyward, WESPac, Login"," Keywords: Skyward, WESPac, Login 
  Aliases: 
    
@@ -19708,7 +19708,7 @@ If you no longer have that email do not create a new Fast Track account, please
  www2.wrdc.wa-k12.net/scripts/cgiip.exe/WService=wpeninss71/(access type code) 
  If the printers are not working and troubleshooting has ruled out the the printer itself, then restart Citrix to re-map the PSD printer. 
  Further assistance contact: ESD114 (360) 479-0993 
- ",2017-08-10T22:03:51Z,2024-03-13T19:00:17Z,2024-03-13T19:00:17Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2017-08-10 22:03:51,2024-03-13T19:00:17Z,2024-03-13T19:00:17Z,2025-04-01T00:00:00Z,0,0,0,0
 6000026054,6000736645,Technology,Software / Imaging,1,2,.Net Framework 3.5 install,".net, framework, 3.5, REI, VMS"," Keywords: .Net, DotNet, 3.5 
  Aliases: 
    
@@ -19718,7 +19718,7 @@ If you no longer have that email do not create a new Fast Track account, please
    
  It is located in the following: 
    
- HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU  ",2021-02-03T19:46:34Z,2024-03-14T17:47:01Z,2024-03-14T17:47:01Z,2025-04-01T00:00:00Z,0,0,0,0
+ HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU  ",2021-02-03 19:46:34,2024-03-14T17:47:01Z,2024-03-14T17:47:01Z,2025-04-01T00:00:00Z,0,0,0,0
 6000032852,6000736645,Technology,Software / Imaging,1,2,ActivInspire License Key Info,"ActivInspire, Promethean"," Keywords: ActivInspire, License Key 
  Aliases: 
    
@@ -19734,7 +19734,7 @@ If you no longer have that email do not create a new Fast Track account, please
  Entering the key may not be necessary for Windows install, but is required for macOS install. 
    
  Note: macOS installer installs ActivInspire to Finder > Applications > Promethean (folder) - Inside that folder, it is just called 'Inspire' 
-   ",2023-01-09T22:16:25Z,2024-03-14T18:02:47Z,2024-03-14T18:02:47Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2023-01-09 22:16:25,2024-03-14T18:02:47Z,2024-03-14T18:02:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000011214,6000736645,Technology,Software / Imaging,1,2,Adobe Acrobat Install Troubleshooting,"Adobe, Acrobat, Creative, Cloud"," Keywords: Adobe, Acrobat, Creative Cloud 
  Aliases: 
    
@@ -19771,7 +19771,7 @@ If you no longer have that email do not create a new Fast Track account, please
  C:\Windows\Temp\PDApp.log 
  C:\Windows\Temp\AdobeARM.log 
  
- Some log files will explicitly tell you where the permission is incorrect.  ",2018-02-08T17:36:03Z,2024-05-22T19:09:18Z,2024-03-14T19:19:42Z,2025-04-01T00:00:00Z,0,0,0,0
+ Some log files will explicitly tell you where the permission is incorrect.  ",2018-02-08 17:36:03,2024-05-22T19:09:18Z,2024-03-14T19:19:42Z,2025-04-01T00:00:00Z,0,0,0,0
 6000027276,6000736645,Technology,Software / Imaging,1,2,Chocolatey Manual Install,"Manual, Install, Chocolaty"," Keywords: Manual install, Chocolaty 
  Aliases: 
    
@@ -19790,7 +19790,7 @@ If you no longer have that email do not create a new Fast Track account, please
   cd c:\          ""bring to the root"" 
    
    
-  .\chococlientinstall.ps1       ""Run installer copied to the root"" ",2021-06-02T23:00:29Z,2024-03-14T17:44:13Z,2024-03-14T17:44:13Z,2025-04-01T00:00:00Z,0,0,0,0
+  .\chococlientinstall.ps1       ""Run installer copied to the root"" ",2021-06-02 23:00:29,2024-03-14T17:44:13Z,2024-03-14T17:44:13Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040279,6000837079,Technology,Software / Imaging,1,2,FileVault + Using Personal Recovery Keys (PRK),"macOS, FIleVault"," We are currently enabling FileVault on 1:1, non-NoMAD Laptops only. There are no plans to roll out FileVault to any Desktops, NoMAD, or Jamf Connect computers. 
    
  There is a Configuration Profile in Jamf that will be used to enabled FileVault. We will be using Personal Recovery Keys (PRK) that get escrowed to Jamf. This means there is a unique key for each computer. If the user forgets their password, TSD can bypass FileVault with the Personal Recovery Key. The users password can then be reset. We are hiding PRK's from the end-user as the consensus is this is best practice. Another reason is that if a user is given their PRK and boots into recovery with it, they can reset the password for the Administrator account. We want to be the only one that can decrypt FileVaulted drives. The keys rotate after they're used, so they can be given out over the phone. 
@@ -19857,7 +19857,7 @@ If you no longer have that email do not create a new Fast Track account, please
    
    
  Question: I need to sign into a Staff members Laptop using the Administrator account to do some work / update it / etc. The Administrator account has never been signed into previously, and therefore doesn't have a SecureToken. The Laptop is in an encrypted state. How can I sign-in with Admin? 
- Answer: Simply use the Personal Recovery Key for that computer to unlock FileVault, and you can then login as Administrator from there. ",2024-05-31T22:39:31Z,2024-06-27T21:49:28Z,2024-06-27T21:49:28Z,,0,0,0,0
+ Answer: Simply use the Personal Recovery Key for that computer to unlock FileVault, and you can then login as Administrator from there. ",2024-05-31 22:39:31,2024-06-27T21:49:28Z,2024-06-27T21:49:28Z,,0,0,0,0
 6000006100,6000736645,Technology,Software / Imaging,1,2,Front Door Camera Software - 2N IP EYE (HELIOS),"Security, IP Eye, Camera, Door Camera, Helios, 2N"," Keywords: 2n, Eye, Camera,  
  Aliases: Helios 
    
@@ -19889,7 +19889,7 @@ If you no longer have that email do not create a new Fast Track account, please
  
    
  Note for Windows: 2N IP EYE by default does not run on startup. So if they reboot their computer, it may not automatically launch when they next login. 
- Fix: Click Windows Logo > Type 'Run' > in the 'Run' app, type shell:startup and hit enter > Drag a shortcut for 2N IP EYE into the window that popped up. This will ensure it launches every time the user signs in. ",2017-08-10T22:03:15Z,2024-05-22T19:09:18Z,2024-03-14T18:45:15Z,2025-04-01T00:00:00Z,2,0,0,0
+ Fix: Click Windows Logo > Type 'Run' > in the 'Run' app, type shell:startup and hit enter > Drag a shortcut for 2N IP EYE into the window that popped up. This will ensure it launches every time the user signs in. ",2017-08-10 22:03:15,2024-05-22T19:09:18Z,2024-03-14T18:45:15Z,2025-04-01T00:00:00Z,2,0,0,0
 6000041433,6000837079,Technology,Software / Imaging,1,2,GMFM+ App (Gross Motor Function Estimator) (macOS),"GMFM, GMFM+, Gross Motor Function Estimator","  
    
  This is an Application that the district paid for back in ~2020-2021. It's pretty niche and not widely used. I believe it's used by Physical Therapists. 
@@ -19902,7 +19902,7 @@ If you no longer have that email do not create a new Fast Track account, please
    
  It's also on fs2 (may be quicker) -&nbsp;\\fs2\installs\software\GMFM+ 
    
- Copy the .zip to their computer, unzip, launch the app, put in Admin password, continue through steps. They then make a local account in the app. Done. ",2024-11-01T18:51:29Z,2024-11-01T18:51:30Z,2024-11-01T18:51:30Z,,0,0,0,0
+ Copy the .zip to their computer, unzip, launch the app, put in Admin password, continue through steps. They then make a local account in the app. Done. ",2024-11-01 18:51:29,2024-11-01T18:51:30Z,2024-11-01T18:51:30Z,,0,0,0,0
 6000040507,6000837079,Technology,Software / Imaging,1,2,InTouch Installation (Windows),InTouch," 
  There is a PDQ Connect package called 'InTouch' that will copy the InTouch folder to C:\Program Files (x86). It also grants Users Full Control over the InTouch folder, which is needed for it to be able to update. Push this to the computer that needs InTouch to start. 
  After that has been pushed, you will need to: 
@@ -19926,7 +19926,7 @@ If you no longer have that email do not create a new Fast Track account, please
  
  
    
-   ",2024-07-03T01:44:49Z,2024-07-03T01:44:50Z,2024-07-03T01:44:50Z,,0,0,0,0
+   ",2024-07-03 01:44:49,2024-07-03T01:44:50Z,2024-07-03T01:44:50Z,,0,0,0,0
 6000040481,6000837079,Technology,Software / Imaging,1,2,Jamf Connect,"Jamf Connect, macOS"," Jamf Connect is a paid product that is replacing NoMAD. It allows for multiple users to sign into the same macOS computer. 
    
  Jamf Connect consists of two seperate pieces; Jamf Connect Login Window and Jamf Connect Menu Bar.  
@@ -19972,7 +19972,7 @@ If you no longer have that email do not create a new Fast Track account, please
    
  Jamf Connect documentation on the above: 
   
-   ",2024-06-27T22:47:16Z,2024-06-27T23:57:29Z,2024-06-27T23:57:29Z,,0,0,0,0
+   ",2024-06-27 22:47:16,2024-06-27T23:57:29Z,2024-06-27T23:57:29Z,,0,0,0,0
 6000040432,6000837079,Technology,Software / Imaging,1,2,Jamf Connect Enrollments,"Jamf, Connect, macOS, Jamf Connect"," Note:&nbsp;All new enrollments should be on macOS 14&nbsp;Sonoma 
  Note: If this is a brand new laptop, by default it will go to the PSD (Laptop) PreStage. You will need to take it out of there for it to show up when adding it to the appropriate PreStage. 
    
@@ -20014,7 +20014,7 @@ If you no longer have that email do not create a new Fast Track account, please
  Show 'Bootstrap Token Status' of 'Escrowed' in Jamf. 
  Show a customized PSD Jamf Connect Login Window. 
  Have all of our software (Chrome, Drive, Zoom, etc). 
- ",2024-06-19T02:27:20Z,2024-10-29T19:11:31Z,2024-10-29T19:11:31Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2024-06-19 02:27:20,2024-10-29T19:11:31Z,2024-10-29T19:11:31Z,2025-04-01T00:00:00Z,0,0,0,0
 6000041138,6000837079,Technology,Software / Imaging,1,2,"Raptor Technologies - Installing Hardware Services (Print Driver, etc) (Windows)","Raptor, Raptor Technologies"," The Raptor Technologies Windows software is not silent-install friendly. It has to be manually installed while logged in as Local Administrator (LAPS). 
    
  This software enables them to print a badge on the bluetooth printer that is connected to the iPad from their desktop.&nbsp; 
@@ -20032,7 +20032,7 @@ If you no longer have that email do not create a new Fast Track account, please
    
  6. Click Install: 
   
- 7. Not sure what happens past this point, but feel free to update this Solutions Article and document. ",2024-10-03T19:43:01Z,2024-10-03T19:46:30Z,2024-10-03T19:46:30Z,,0,0,0,0
+ 7. Not sure what happens past this point, but feel free to update this Solutions Article and document. ",2024-10-03 19:43:01,2024-10-03T19:46:30Z,2024-10-03T19:46:30Z,,0,0,0,0
 6000033579,6000837079,Technology,Software / Imaging,1,2,Repairing + Detecting Failed SentinelOne Agents (Two Ways),"S1, SentinelOne"," Keywords: S1, Sentinel One 
  Aliases:&nbsp; 
    
@@ -20138,7 +20138,7 @@ If you no longer have that email do not create a new Fast Track account, please
    
  Now, just delete the initial two files you copied over (SentinelOneInstaller.exe&nbsp;and&nbsp;workstationtoken.txt), log out of Local Admin, and you should be all good.&nbsp; 
    
- If the S1 tray icon now looks good, you don't technically need to do this, but it wouldn't hurt to go into the S1 console, look the computer up by hostname, and see that it shows up and 'console connectivity' is recent (like within a few minutes). ",2023-04-06T16:42:21Z,2024-10-25T18:29:08Z,2024-10-25T18:29:08Z,2025-04-01T00:00:00Z,0,0,0,0
+ If the S1 tray icon now looks good, you don't technically need to do this, but it wouldn't hurt to go into the S1 console, look the computer up by hostname, and see that it shows up and 'console connectivity' is recent (like within a few minutes). ",2023-04-06 16:42:21,2024-10-25T18:29:08Z,2024-10-25T18:29:08Z,2025-04-01T00:00:00Z,0,0,0,0
 6000038688,6000837079,Technology,Software / Imaging,1,2,Veyon - High Level Overview,Veyon," Veyon can be installed as a 'Master' (Client) and Server. Veyon can use LDAP or Key Pair authentication. 
    
  https://docs.veyon.io/en/latest/admin/configuration.html 
@@ -20179,7 +20179,7 @@ If you no longer have that email do not create a new Fast Track account, please
  2. Open Veyon Configurator, change to Key pair authentication. Then, Authentication keys > Import key > Import Server Key 
    
  Server Public Key Example (this is the computer to be observed): 
-  ",2023-11-07T22:12:05Z,2024-03-14T16:59:08Z,2024-03-14T16:59:08Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2023-11-07 22:12:05,2024-03-14T16:59:08Z,2024-03-14T16:59:08Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039242,6000837079,Technology,Software / Imaging,1,2,Windows - Creating a Universal Bootable USB + Drivers (TSD Office),110," The difference between the TSD Office Windows USB and DCRC Windows USB's is that the TSD one is universal, while at DCRC there is one for each model of computer (Surface 3 / 4 AMD / Intel, Dell 7080-7090, Dell 7010). 
    
  There is a bit more work and technical knowledge needed to create device-specific Windows re-imaging USB's. Creating a universal one allows you to use the same USB for all of those models. It's also easier to update periodically. 
@@ -20226,7 +20226,7 @@ If you no longer have that email do not create a new Fast Track account, please
  15. After re-imaging, use an external mouse + keyboard to run the correct .msi for the model. If it's a Dell / Lenovo, plug in the Serial Number on their respective website, let it auto-detect the right model, and install all drivers from the manufacturers website.  
  15a. We don't store Dell / Lenovo Driver's on the USB because there are too many models. 
    
- 16. Proceed to TSD Office Re-imaging Instructions for more detail on re-imaging: https://psd401.freshservice.com/support/solutions/articles/6000038585 ",2024-02-07T19:17:13Z,2024-08-14T18:03:28Z,2024-08-14T18:03:28Z,,0,0,0,0
+ 16. Proceed to TSD Office Re-imaging Instructions for more detail on re-imaging: https://psd401.freshservice.com/support/solutions/articles/6000038585 ",2024-02-07 19:17:13,2024-08-14T18:03:28Z,2024-08-14T18:03:28Z,,0,0,0,0
 6000038585,6000837079,Technology,Software / Imaging,1,2,Windows - Re-imaging Instructions,"Windows, Windows 10, Imaging, USB"," Keywords: imaging, usb, bootable, windows, windows 10 
  Aliases: Bootable USB, Reimage 
    
@@ -20348,7 +20348,7 @@ Note: You should still be hardwired until after successfully connecting to psd-
  
   
  
- ",2023-10-25T23:02:21Z,2024-04-18T02:49:00Z,2024-04-18T02:49:00Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2023-10-25 23:02:21,2024-04-18T02:49:00Z,2024-04-18T02:49:00Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039360,6000837079,Technology,Software / Imaging,1,2,macOS - Creating / Updating a bootable Installer,"macOS, Imaging, Mist"," Keywords: imaging, macOS, Mist, image,  
  Aliases: Operating System, Bootable, Image USB 
    
@@ -20390,7 +20390,7 @@ Note: You should still be hardwired until after successfully connecting to psd-
  From there, Terminal will copy the files over to the USB and make it bootable. This process can take some time, up to 15 minutes or more. It will then be a fully functioning macOS USB Installer. 
    
  Start to finish it will look like: 
-  ",2024-02-21T01:08:43Z,2024-04-18T00:25:31Z,2024-04-18T00:25:31Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2024-02-21 01:08:43,2024-04-18T00:25:31Z,2024-04-18T00:25:31Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029227,6000736645,Technology,SpringBoard,1,2,Changing Book in SpringBoard,"SpringBoard, Book, Class, Grade, Change"," Keywords: SpringBoard, Book, Class, Grade, Change 
  Aliases: 
    
@@ -20414,7 +20414,7 @@ Note: You should still be hardwired until after successfully connecting to psd-
    
  Step 5: Don’t forget to hit “Update Class” or the changes will not save. 
    
-   ",2022-01-05T22:01:26Z,2024-03-14T18:03:42Z,2024-03-14T18:03:42Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-01-05 22:01:26,2024-03-14T18:03:42Z,2024-03-14T18:03:42Z,2025-04-01T00:00:00Z,0,0,0,0
 6000023316,6000736645,Technology,Student Schoology Support,1,2,How Students Access Schoology from the Portal,"Schoology, Portal"," Keywords: Schoology, Portal 
  Aliases: 
    
@@ -20454,7 +20454,7 @@ Using the Course Dashboard: By clicking on the Peninsula School District icon an
  
      
         
-       ",2020-05-08T19:10:06Z,2024-03-18T09:11:31Z,2024-03-15T00:53:41Z,2025-04-01T00:00:00Z,0,5,0,0
+       ",2020-05-08 19:10:06,2024-03-18T09:11:31Z,2024-03-15T00:53:41Z,2025-04-01T00:00:00Z,0,5,0,0
 6000006041,6000736645,Technology,Student Schoology Support,1,2,How Students Submit Files from Google Drive in Schoology,"Schoology, Google, Drive, Submit, Files, Student"," 
  Keywords: Schoology, Google Drive, Submit Files, Student 
  Aliases: 
@@ -20464,7 +20464,7 @@ Using the Course Dashboard: By clicking on the Peninsula School District icon an
   
   
     
- ",2017-08-10T22:01:01Z,2024-03-18T09:11:26Z,2024-03-13T17:09:04Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2017-08-10 22:01:01,2024-03-18T09:11:26Z,2024-03-13T17:09:04Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024564,6000542926,Technology,Student Schoology Support,1,2,How a Student Submits a Google Drive Assignment in Schoology,"Google Assignment, Google Drive Assignment, Google Drive Assignment button, Schoology Google Drive Assignment, Submit Assignment, Assignment Submission"," Keywords: Assignment Submission, Submit Assignment, Google Drive Assignment in Schoology, Schoology Google Drive Assignment 
  Aliases: Portal,  
  &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; 
@@ -20500,13 +20500,13 @@ Final Note: Donna concludes by advising students to reach out to their instructo
   
  Using the Google Drive or OneDrive Assignments App to Submit Assignments 
  If the instructor connected an assignment with the Google Drive Assignments App, students can submit on the web version using the workflow outlined here. 
- If the instructor connected an assignment with the OneDrive Assignments App, students can submit on the web version using the workflow outlined here. ",2020-08-27T21:05:11Z,2024-03-18T09:11:32Z,2024-03-15T00:49:13Z,2025-04-01T00:00:00Z,1,1,0,0
+ If the instructor connected an assignment with the OneDrive Assignments App, students can submit on the web version using the workflow outlined here. ",2020-08-27 21:05:11,2024-03-18T09:11:32Z,2024-03-15T00:49:13Z,2025-04-01T00:00:00Z,1,1,0,0
 6000024565,6000542926,Technology,Student Schoology Support,1,2,How a Student Submits a file from Resources Google Drive to a Schoology Assignment,"Submit Assignment, Submit, Google Drive Resources in Schoology, Resources in Schoololgy, Google Drive App in Schoology, File"," Keywords: Submit File Files Schoology Resources Google Drive Google Drive App 
  Aliases:  
  &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;  
  Using the Google Drive Resource Apps to Submit Assignments 
  Students can also submit materials to an assignment using the integrated Google Drive or OneDrive Resource apps, which they can access from the Resources tab. To submit, students select the file in their Google Drive or OneDrive, click Import, and then select Import File: 
-  ",2020-08-27T21:07:27Z,2024-03-18T09:11:32Z,2024-03-13T17:07:47Z,2025-04-01T00:00:00Z,0,2,0,0
+  ",2020-08-27 21:07:27,2024-03-18T09:11:32Z,2024-03-13T17:07:47Z,2025-04-01T00:00:00Z,0,2,0,0
 6000006032,6000736645,Technology,Student Schoology Support,1,2,How to View Schoology Course as Student,"Course, Schoology, Student, View"," Keywords: Courses, Schoology, Student View 
  Aliases: 
    
@@ -20560,7 +20560,7 @@ Observational grading for Assessments allows instructors to enter responses on b
    
    
    
-   ",2017-08-10T22:00:49Z,2024-03-18T09:11:26Z,2024-03-13T17:27:31Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2017-08-10 22:00:49,2024-03-18T09:11:26Z,2024-03-13T17:27:31Z,2025-04-01T00:00:00Z,0,1,0,0
 6000039600,6001576430,Technology,Student Schoology Support,1,2,Logging into Schoology on a Mobile Device,110," Keywords: Schoology, Mobile, Login 
    
  1. Install the app on android or iOS, you can do this by going to the Play Store for android or App Store on iOS. 
@@ -20578,7 +20578,7 @@ Observational grading for Assessments allows instructors to enter responses on b
   
    
  6. After signing into the portal and completing MFA you should be all signed in and ready to use! 
- ",2024-03-14T20:27:57Z,2024-03-18T09:11:44Z,2024-03-14T20:27:59Z,2025-04-01T00:00:00Z,1,1,0,0
+ ",2024-03-14 20:27:57,2024-03-18T09:11:44Z,2024-03-14T20:27:59Z,2025-04-01T00:00:00Z,1,1,0,0
 6000024666,6000542926,Technology,Student Schoology Support,1,2,Reconnecting the Google Drive Assignments App in Schoology,"Recconnecting Google Drive App in Schoology, Reconnecting, Reconnect, Reassociate, Google Drive App, Schoology, Google Error, Google Drive Error"," Keywords: Reconnecting Google Drive, Reconnect Google Drive in Schoology, Reconnecting Google App in Schoology, Google Drive Error 
  Aliases:  
  &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; 
@@ -20600,7 +20600,7 @@ Observational grading for Assessments allows instructors to enter responses on b
  This will launch a new window prompting you to log in with your Google Drive account. 
   
  Once you’ve logged in, Schoology will automatically reload the document. If this does not resolve the issue, please reach out to your instructor for further assistance. 
-  ",2020-09-09T16:40:11Z,2024-03-18T09:11:32Z,2024-03-13T17:08:03Z,2025-04-01T00:00:00Z,61,0,0,0
+  ",2020-09-09 16:40:11,2024-03-18T09:11:32Z,2024-03-13T17:08:03Z,2025-04-01T00:00:00Z,61,0,0,0
 6000023286,6000542926,Technology,Student Schoology Support,1,2,Schoology for Students Getting on the First Time,"Student Schoology Basics, First Time Login to Schoology, Schoology Student Tutorial"," Keywords: Student Schoology Use, Student Schoology Tutorial 
  Aliases:  
    
@@ -20627,7 +20627,7 @@ Observational grading for Assessments allows instructors to enter responses on b
    
  Your teacher may have folders in this course. Each folder has information for you or your family.  
   
-   ",2020-05-06T21:27:00Z,2024-03-18T09:11:31Z,2024-03-13T17:07:05Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2020-05-06 21:27:00,2024-03-18T09:11:31Z,2024-03-13T17:07:05Z,2025-04-01T00:00:00Z,0,2,0,0
 6000023409,6000736645,Technology,Student Schoology Support,1,2,Student Error when accessing Google Drive Assignment,"Access Denied, Student Account, Google Account, Schoology"," 
 Keywords: Access Denied, Student Account, Google Drive, Error, Schoology Aliases:
  
@@ -20654,7 +20654,7 @@ Click the Logout hyperlink. It's next to the Cancel button. Even if you see yo
  
    
  
- ",2020-05-13T21:58:05Z,2024-03-18T09:11:31Z,2024-03-13T17:07:19Z,2025-04-01T00:00:00Z,15,1,0,0
+ ",2020-05-13 21:58:05,2024-03-18T09:11:31Z,2024-03-13T17:07:19Z,2025-04-01T00:00:00Z,15,1,0,0
 6000026390,6000580664,Technology,Student Schoology Support,1,2,Student Schoology Account Email Notifications,"email notification, email, schoology messages"," Keywords: Student Schoology notification, schoology messages notification, Schoology email notification, student email notification 
  Aliases:Schoology mail,  Schoology email, Schoology messages 
    
@@ -20697,7 +20697,7 @@ Note: If you have ""Receive a private message"" notifications turned on for Sch
  
  NOTE: If ""Receive a private message"" is off, you will NOT see emails about Schoology notifications 
    
-   ",2021-03-15T20:41:50Z,2024-03-18T09:11:36Z,2024-03-13T17:09:15Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-03-15 20:41:50,2024-03-18T09:11:36Z,2024-03-13T17:09:15Z,2025-04-01T00:00:00Z,0,0,0,0
 6000029263,6000542926,Technology,Student Schoology Support,1,2,Student Schoology Basics Tutorial,"Student Schoology Tutorial, Student Schoology Basics"," Keywords: Student Schoology Basics, Student Schoology Tutorial 
  Aliases: 
    
@@ -20728,7 +20728,7 @@ Communicating with Teachers: The Schoology messages tool is highlighted as a way
  
 Seeking Help: Angela concludes by inviting students to reach out with questions or concerns to service central at psd401.net. 
  
- This tutorial is aimed at helping students effectively navigate and utilize the various features of Schoology for a more organized and efficient learning experience. ",2022-01-07T22:39:50Z,2024-03-18T09:11:37Z,2024-03-15T00:45:39Z,2025-04-01T00:00:00Z,0,3,0,0
+ This tutorial is aimed at helping students effectively navigate and utilize the various features of Schoology for a more organized and efficient learning experience. ",2022-01-07 22:39:50,2024-03-18T09:11:37Z,2024-03-15T00:45:39Z,2025-04-01T00:00:00Z,0,3,0,0
 6000025134,6000542926,Technology,Student Schoology Support,1,2,Student View of Grades in a Schoology Course,"Student View of Grades in Schoology, Student View of Grades, Schoology Student View of Gradebook, Student View of Grades in Schoology Course"," Keywords: Student View of Grades Schoology 
  Aliases: Gradebook 
  &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; 
@@ -20739,7 +20739,7 @@ Seeking Help: Angela concludes by inviting students to reach out with questions
  Course grade may or may not be visible. To see an official overall grade for a class, please visit Parent Portal for Middle and High School classes.  Elementary Grades are reported on the report card at the end of each trimester. 
  
  
-Note: Depending on the settings in place at your school, this area and some of its contents may not be available to you. Contact your instructor with any questions about which grades appear to students in this area. ",2020-10-22T18:29:59Z,2024-03-18T09:11:33Z,2024-03-13T17:08:20Z,2025-04-01T00:00:00Z,0,0,0,0
+Note: Depending on the settings in place at your school, this area and some of its contents may not be available to you. Contact your instructor with any questions about which grades appear to students in this area. ",2020-10-22 18:29:59,2024-03-18T09:11:33Z,2024-03-13T17:08:20Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025151,6000580664,Technology,Student Schoology Support,1,2,Viewing Submitted ASSESSMENTS ON THE IOS APP - STUDENT VIEW,"Schoology assessment, submitted assessment, view assessment, student view of assessment"," 
  Keywords: schoology assessment, submitted assessment 
  Aliases: test, view test, student view  
@@ -20766,7 +20766,7 @@ Note: Depending on the settings in place for the assessment, you may not have pe
   
  Use the back arrow in the upper left corner to exit the assessment page and return to the course. 
  
-   ",2020-10-23T22:02:26Z,2024-03-18T09:11:33Z,2024-03-13T17:08:51Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2020-10-23 22:02:26,2024-03-18T09:11:33Z,2024-03-13T17:08:51Z,2025-04-01T00:00:00Z,0,1,0,0
 6000025150,6000580664,Technology,Student Schoology Support,1,2,Viewing Submitted a Test/Quiz in Schoology - Student View,"student view, student submitted","   
  Keywords: student view, student submitting test/quiz 
  Aliases: test, view test, student view  
@@ -20792,7 +20792,7 @@ Note: Depending on the settings in place for the assessment, you may not have pe
  If you are still confused by the answers you've selected and the answers you see in Schoology, contact your teacher for further assistance. They can look into the settings on the test and potentially reach out to Schoology Support for help. 
  
    
- ",2020-10-23T21:48:27Z,2024-03-18T09:11:33Z,2024-03-13T17:08:37Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2020-10-23 21:48:27,2024-03-18T09:11:33Z,2024-03-13T17:08:37Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040749,6001576430,Technology,Technology Procedures,1,2,Hooking Up Roy Anderson Field Sound Equipment,110," Keywords: Roy Anderson Field, Audio 
  Aliases: Sound, Music 
    
@@ -20831,7 +20831,7 @@ Note: Depending on the settings in place for the assessment, you may not have pe
  7. Finally you'll want to test your sound volume, set the above knob all the way to the left. Now turn on your music and slowly raise the volume until you get it to a comfortable volume.  
    
  8. You should be good to go! Be sure to power off the system before unhooking or you'll get more popping.  
-   ",2024-08-05T16:38:41Z,2024-08-05T16:38:44Z,2024-08-05T16:38:44Z,2025-04-01T00:00:00Z,0,4,0,0
+   ",2024-08-05 16:38:41,2024-08-05T16:38:44Z,2024-08-05T16:38:44Z,2025-04-01T00:00:00Z,0,4,0,0
 6000017885,6000736645,Technology,Vision Accessibility,1,2,Chromebook Magnifier - How to Enable/Disable,"Chromebook, Magnifier, Zoom"," 
 Keywords: Chromebook, Magnifier Aliases: Zoom
  
@@ -20844,7 +20844,7 @@ Keywords: Chromebook, Magnifier Aliases: Zoom
  You're all done.
  
              
-   ",2019-03-26T22:04:03Z,2024-08-08T21:34:26Z,2024-08-08T21:34:26Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2019-03-26 22:04:03,2024-08-08T21:34:26Z,2024-08-08T21:34:26Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033507,6001576430,Technology,Vision Accessibility,1,2,Enabling Voice Typing in Google Docs,110," Keywords: Voice Typing, Google, Docs, Accessibility 
  Aliases: Dictation 
    
@@ -20860,7 +20860,7 @@ Keywords: Chromebook, Magnifier Aliases: Zoom
   When you're ready to speak, click the microphone.  
   Speak clearly, at a normal volume and pace (see below for more information on using punctuation).  
   When you're done, click the microphone again.  
- ",2023-03-29T18:09:33Z,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2023-03-29 18:09:33,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,1,0,0
 6000033504,6001576430,Technology,Vision Accessibility,1,2,How to enable Dictation on a Chromebook,110," Keywords: Dictation, Chromebook, Accessibility 
  Aliases: Google, Talk and Type 
    
@@ -20880,7 +20880,7 @@ Keywords: Chromebook, Magnifier Aliases: Zoom
  
    
    Say what you want to type.   
- From https://support.google.com/chromebook/answer/177893#typewithvoice. ",2023-03-29T17:19:27Z,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,2,0,0
+ From https://support.google.com/chromebook/answer/177893#typewithvoice. ",2023-03-29 17:19:27,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,2,0,0
 6000033506,6001576430,Technology,Vision Accessibility,1,2,How to enable Read Aloud on a Chromebook,110," Keywords: Read Aloud, Chromebook, Accessibility 
  Aliases: Text-to-speech, Google 
    
@@ -20937,7 +20937,7 @@ Tip: Learn how to change the language, voice, and volume for text read aloud.
   Tip: If you’re on a touchscreen, tap a line of text or drag your finger over an area of the screen.  
  Your Chromebook reads the section aloud and each word is highlighted. 
  To stop Select-to-Speak while it’s reading, press Ctrl or the Search key . You can also select Stop . 
- Tip: With navigation controls, you can pause and play, adjust speed, and skip lines of text. ",2023-03-29T17:31:51Z,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,5,0,0
+ Tip: With navigation controls, you can pause and play, adjust speed, and skip lines of text. ",2023-03-29 17:31:51,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,5,0,0
 6000023410,6000542926,Technology,WeVideo,1,2,How to Screen Record with WeVideo - Detailed Tutorial,"WeVideo, Recording, Video, Recording Tools, Screen Record"," Keywords: WeVideo, Recording, Video, Screen Record 
  Aliases: We Video 
    
@@ -20968,11 +20968,11 @@ Creating a New Video Edit: The process starts with selecting 'Create new' and th
 Uploading Media: Media can include videos, music, or pictures. The video demonstrates how to upload from a computer or Google Drive. It shows the progress of media upload and suggests uploading multiple files simultaneously for efficiency. 
  
  The presenter aims to provide a comprehensive overview of WeVideo's capabilities, making it a useful resource for both beginners and experienced users seeking to edit videos on Chromebooks or other devices. 
-   ",2020-05-13T23:21:52Z,2024-08-08T17:05:00Z,2024-08-08T17:05:00Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2020-05-13 23:21:52,2024-08-08T17:05:00Z,2024-08-08T17:05:00Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033530,6000542926,Technology,WeVideo,1,2,WeVideo Tutorials,"WeVideo, We Video"," Keywords: WeVideo 
  Aliases: We Video 
    
- click here to access the WeVideo Academy website ",2023-03-31T17:54:48Z,2024-08-08T17:05:00Z,2024-08-08T17:05:00Z,2025-04-01T00:00:00Z,0,0,0,0
+ click here to access the WeVideo Academy website ",2023-03-31 17:54:48,2024-08-08T17:05:00Z,2024-08-08T17:05:00Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033475,6001317564,Technology,Wifi,1,2,Connecting To Building WiFi on Windows,110,"   
  Keywords: psd-open, psd-auth, Windows, Surface laptop,  
  Aliases: wireless, network, connection, internet 
@@ -21021,7 +21021,7 @@ The WiFi Icon is hidden and can be shown by clicking the ^ Icon
  
  
    
-   ",2023-03-27T18:39:19Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2023-03-27 18:39:19,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0
 6000033481,6001317564,Technology,Wifi,1,2,Connecting to Building WiFi on Chromebooks,110," Keywords: psd-open, psd-auth, chromebooks, security 
  Aliases: wireless, network, connection, internet 
    
@@ -21048,7 +21048,7 @@ On the bottom right of the screen, click on the the area as shown:
  Click on psd-open and ensure it is connected. 
  
  
- ",2023-03-27T20:29:30Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0
+ ",2023-03-27 20:29:30,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0
 6000033474,6001317564,Technology,Wifi,1,2,Connecting to Building WiFi on a Mac,110," Keywords: psd-open, psd-closed, Mac OS, psd-auth 
  Aliases: wireless, network, connection, internet 
    
@@ -21076,7 +21076,7 @@ Procedures:
  
  
  
-   ",2023-03-27T17:58:41Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2023-03-27 17:58:41,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0
 6000028627,6000736645,Technology,Wifi,1,2,Reset Verizon hotspot,"Verizon, Hot spot, Orbic, Cellular"," Keywords: Verizon, HotSpot, Orbic, Cellular 
  Aliases: 
  Verizon Orbic Speed - Restore Settings to Factory Defaults 
@@ -21116,7 +21116,7 @@ Via Admin Web Interface
  
  
  
- ",2021-10-28T15:59:56Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0
+ ",2021-10-28 15:59:56,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0
 6000006133,6000736645,Technology,Wifi,1,2,WiFi - Buses & Free zones,Wifi ," Keywords: Wifi, Bus 
  Aliases: 
    
@@ -21134,7 +21134,7 @@ Via Admin Web Interface
    
    
    
-   ",2017-08-10T22:03:59Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:03:59,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,0,0,0
 6000023452,6000542933,Technology,Windows,1,2,Change default program in Windows,default app," Keywords: default app 
  Aliases:  
    
@@ -21162,13 +21162,13 @@ Via Admin Web Interface
    
   
    
-   ",2020-05-15T21:29:02Z,2024-08-13T01:27:09Z,2024-08-13T01:27:09Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2020-05-15 21:29:02,2024-08-13T01:27:09Z,2024-08-13T01:27:09Z,2025-04-01T00:00:00Z,1,0,0,0
 6000006000,6000542926,Technology,Windows,1,2,How to Change the Displays for Windows users,"Windows, Extend, Clone, Display"," 
  Keywords: Windows, Extend, Clone, Display 
  Aliases: 
    
   
- ",2017-08-10T21:59:54Z,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2017-08-10 21:59:54,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,0,0,0,0
 6000026884,6000542926,Technology,Windows,1,2,How to Search your Google Drive on a Windows Device,"Search, Search Google Drive for Desktop, Search Google Drive on Computer, Search Google Drive on Laptop"," Keywords: Google Drive Search, Search, Google Drive for Desktop 
  Aliases: Drive File Stream 
  &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; 
@@ -21186,7 +21186,7 @@ Via Admin Web Interface
   Review the Results: File Explorer will display all files within your Google Drive that match your search query. You can then locate and open the file you were looking for.  
      
   Additional Tips: Remember to search within specific drives or locations if needed, and avoid leaving the search setting on ""Quick Access,"" as it may limit your search results.  
- ",2021-04-29T22:16:32Z,2024-08-13T01:27:09Z,2024-08-13T01:27:09Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2021-04-29 22:16:32,2024-08-13T01:27:09Z,2024-08-13T01:27:09Z,2025-04-01T00:00:00Z,0,1,0,0
 6000007753,6000540984,Technology,Windows,1,2,How to change the default file association in Windows ,"Default, App, Change, Windows"," Keywords: Default, app, change, Windows 
  Aliases: 
    
@@ -21220,7 +21220,7 @@ Via Admin Web Interface
   
  
  
-   ",2017-10-02T15:24:48Z,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-10-02 15:24:48,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,0,0,0,0
 6000014758,6000837079,Technology,Windows,1,2,Internet Explorer Compatibility Mode,110," Keywords: Compatibility, XML, Edge 
  Aliases: IE mode, Explorer 
    
@@ -21245,7 +21245,7 @@ Via Admin Web Interface
  Now, when going to the site, you should see the little IE symbol. And it should hopefully work. If not, escalate to Client Systems Analyst or System Administrator. 
    
   
-   ",2018-08-03T15:10:14Z,2024-06-25T21:21:24Z,2024-06-25T21:21:24Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2018-08-03 15:10:14,2024-06-25T21:21:24Z,2024-06-25T21:21:24Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040701,6001813135,Technology,Windows,1,2,Windows - Lost Trust Relationship,"Active Directory, AD, trust relationship"," Keywords: Active Directory, AD, Trust Relationship&nbsp; 
  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Aliases: Active Directory, AD, Trust Relationship 
    
@@ -21272,7 +21272,7 @@ Via Admin Web Interface
   
    
  4. You can then enter the hostname in the Filter field to see if it exists in the AD Recycle Bin. If it doesn't, it was deleted over 4 months ago. 
-   ",2024-07-25T22:33:24Z,2024-11-13T19:35:47Z,2024-11-13T19:35:47Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-07-25 22:33:24,2024-11-13T19:35:47Z,2024-11-13T19:35:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000027419,6000542926,Technology,Windows,1,2,Windows Keyboard Shortcuts,"Windows, Keyboard, Shortcuts"," 
  Keywords: Keyboard, Shortcuts, Windows 
    
@@ -22062,7 +22062,7 @@ Windows key + Pause
 Show System Properties dialog box.
 
 
- ",2021-06-21T23:25:35Z,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,1,0,0,0
+ ",2021-06-21 23:25:35,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,1,0,0,0
 6000023356,6000736645,Technology,YouTube,1,2,Allow Embedding of YouTube Video,"Youtube, Embedding, Schoology"," Keywords: Youtube, Embedding, Schoology 
  Aliases: 
    
@@ -22086,7 +22086,7 @@ Enabling Embedding: In the 'More Options' section of the video settings, there's
  
 Consequences of Not Enabling Embedding: If this option is not checked, the video will appear embeddable, but an error message saying ""video unavailable"" will occur when trying to watch it embedded in another site. 
  
- Donna demonstrates these steps to ensure that viewers can successfully set their videos to be embedded where they want them. ",2020-05-11T20:15:30Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,1,0,0
+ Donna demonstrates these steps to ensure that viewers can successfully set their videos to be embedded where they want them. ",2020-05-11 20:15:30,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,1,0,0
 6000015668,6000736645,Technology,YouTube,1,2,Embed YouTube videos with specific start/end points,"Youtube, Schoology, Embed"," Keywords: Youtube, Schoology, Embedded 
  Aliases: 
  Directions for doing this in Schoology: 
@@ -22150,7 +22150,7 @@ Paste the Embed Code: Edit the code by adding start=x&end=y&amp; where x is your
  
  Remember, the methods for sharing links directly and embedding videos on WordPress slightly differ, especially in how you format the URLs and embed codes. This ensures your audience sees only the relevant parts of a video you wish to highlight. 
  For more detailed instructions, including examples and troubleshooting, visit the original video How to define start and stop points in your YouTube videos. 
-   ",2018-09-28T20:41:23Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2018-09-28 20:41:23,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,0,0,0
 6000021893,6000736645,Technology,YouTube,1,2,How to Change Settings in Your Uploaded YouTube Videos,"Youtube, Upload"," Keywords: Youtube, Upload Settings 
  Aliases: 
    
@@ -22193,7 +22193,7 @@ Paste the Embed Code: Edit the code by adding start=x&end=y&amp; where x is your
  9. Save Changes: 
   Remember to click the ""Save"" button if you've made any changes to the settings.  
  
- ",2020-02-13T18:53:10Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,1,0,0
+ ",2020-02-13 18:53:10,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,1,0,0
 6000021987,6000736645,Technology,YouTube,1,2,How to Upload Videos to YouTube,"Youtube, Uploading"," Keywords: Youtube, Uploading 
  Aliases: 
    
@@ -22257,7 +22257,7 @@ Comments and Ratings: Disable comments to maintain control over feedback and pre
   Using Schoology: To embed the video in Schoology, create a new page, name it appropriately, and use the text editor's ""Image/Media"" insertion tool to paste the video's URL. Adjust the video size as needed for better visibility.  
  
  Managing Your Video 
- Access your video management dashboard by clicking on your profile and selecting ""YouTube Studio."" Here, you can view all your uploaded videos, see their status (e.g., unlisted), and edit details if necessary. ",2020-02-24T05:36:16Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,1,0,0,0
+ Access your video management dashboard by clicking on your profile and selecting ""YouTube Studio."" Here, you can view all your uploaded videos, see their status (e.g., unlisted), and edit details if necessary. ",2020-02-24 05:36:16,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,1,0,0,0
 6000039577,6001564578,Technology,YouTube,1,2,YouTube FAQ / Help,110," Keywords: Video player, privacy, autoplay, restricted 
  Aliases: YT, google 
    
@@ -22304,7 +22304,7 @@ Unlisted means your video will not come up in search results or on your channel
  Notice both of the above have an 'Approve' button. If unsure if a channel or video is blocked, you can send a direct link to a student to test. We are not able to maintain a list of approved / blocked YouTube channels. 
    
    
-   ",2024-03-13T17:52:56Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-03-13 17:52:56,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,0,0,0
 6000025724,6000542926,Technology,Zoom,1,2,Add a Staff Member to a Scheduled Zoom as an Alternative Host,110,"   
  Staff may add other licensed account holders as Alternative Hosts for a new or already scheduled meeting. 
    
@@ -22336,7 +22336,7 @@ Scroll down to the bottom until you see Alternative Hosts. Add the @psd401.net
 
    
  An email will be generated by Zoom and sent to the person added as an alternative host.  The alternative host will need to start the meeting using the link in the email.  The Alternative host will NOT see this meeting in their list on meetings in Zoom. 
-  ",2021-01-04T17:27:29Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,2,1,0,0
+  ",2021-01-04 17:27:29,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,2,1,0,0
 6000024760,6000542933,Technology,Zoom,1,2,Best Practices for Teacher Zoom Authentication Settings,110,"   
  This short article provides you two best practice tips we are recommending for all teachers to set on their Zoom account and Zoom meetings to protect you from outside users joining your meetings. 
    
@@ -22356,14 +22356,14 @@ Scroll down to the bottom until you see Alternative Hosts. Add the @psd401.net
   
    
    
- This setting may be a problem for parent-teacher conferences though, or meetings where you have outside of PSD guests, so it is ok to turn this off for a very specific meeting where you are expecting outside guests, just keep a close eye on the waiting room and don't let in anyone you don't know. ",2020-09-16T21:05:37Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0
+ This setting may be a problem for parent-teacher conferences though, or meetings where you have outside of PSD guests, so it is ok to turn this off for a very specific meeting where you are expecting outside guests, just keep a close eye on the waiting room and don't let in anyone you don't know. ",2020-09-16 21:05:37,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040772,6001576430,Technology,Zoom,1,2,Changing Your Profile Picture in Zoom,"Profile, Image, Picture, Zoom"," Keywords: profile image, profile picture, Zoom 
  Aliases: account image, digital identity 
    
  In Zoom: 
    
   Select Change My Picture from the dropdown or select the image icon from Profile. Select Save after uploading picture if prompted.   
-   ",2024-08-07T21:36:28Z,2024-08-07T21:36:30Z,2024-08-07T21:36:30Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-08-07 21:36:28,2024-08-07T21:36:30Z,2024-08-07T21:36:30Z,2025-04-01T00:00:00Z,0,0,0,0
 6000031947,6000837079,Technology,Zoom,1,2,Checking Voicemail (Zoom Phone),"zoom, Zoom Phone, Voicemail, Voice Mail, New Phone, Phone, Desk Phone, Office Phone"," Keywords: Zoom, Zoom Phone, Office Phone, Desk Phone, Phone, New Phone, Voicemail,  
  Aliases: Zoom, Zoom Phone, Office Phone, Desk Phone, Phone, New Phone, Voicemail, Voice Mail 
    
@@ -22401,7 +22401,7 @@ Scroll down to the bottom until you see Alternative Hosts. Add the @psd401.net
  You can then play voicemails from here: 
    
   
-   ",2022-09-23T20:37:05Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,2,11,0,1
+   ",2022-09-23 20:37:05,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,2,11,0,1
 6000034035,6001668715,Technology,Zoom,1,2,Conference Call with your Zoom Desk Phone,"Conference, Conference Call, Office Phone, zoom phone, deskphone, zoom, zoom app, hold, desk phone","   
  Keywords: Zoom, Zoom Phone, Desk Phone, Office Phone, Zoom App, Conference, Conference Call, Hold 
  Aliases: Zoom Phone, Desk Phone, Office Phone, Zoom App 
@@ -22427,14 +22427,14 @@ Scroll down to the bottom until you see Alternative Hosts. Add the @psd401.net
    
    
    
- When you are done, simply just hang up. Or, if you want to stay on the line with select participants, have the others hang up. ",2023-06-07T18:53:10Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,1,21,0,0
+ When you are done, simply just hang up. Or, if you want to stay on the line with select participants, have the others hang up. ",2023-06-07 18:53:10,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,1,21,0,0
 6000026133,6000736645,Technology,Zoom,1,2,Distorted webcam image,"zoom, webcam"," Keywords: Zoom, Webcam, image 
  Aliases: 
    
    
  If your webcam suddenly looks distorted, is a different color, cuts half the video off, or looks otherwise different than usual you may be able to fix this within the settings of zoom. Go to video settings, check the box next to ""touch up my appearance,"" and see if this resolves the issue. 
    
-  ",2021-02-10T22:20:02Z,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2021-02-10 22:20:02,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000031729,6000130415,Technology,Zoom,1,2,Elevate Zoom Call to a Zoom meeting,"Zoom Phone, Zoom, Zoom meeting,  Zoom App, Meeting, New Phone, Desk Phone, Office Phone"," Keywords: Zoom, Zoom Phone, Office Phone, Phone, Meeting, Zoom Meeting, Zoom App 
  Aliases:  Zoom, Zoom Phone, Office Phone, Phone,  
    
@@ -22448,7 +22448,7 @@ Scroll down to the bottom until you see Alternative Hosts. Add the @psd401.net
    
  If the control panel isn't available, you may need to press the ""Hide Keypad"" link. 
    
-  ",2022-08-25T16:51:07Z,2024-08-13T01:16:41Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2022-08-25 16:51:07,2024-08-13T01:16:41Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,0,0,0,0
 6000039567,6000130415,Technology,Zoom,1,2,Enable desktop notifications for Zoom Phone on Mac,110,"   
  Keywords:Zoom, Zoom Phone, Messaging, Phone,  Messages, Notifications, Do Not Disturb, 
  Aliases:  Zoom Phone 
@@ -22466,7 +22466,7 @@ Scroll down to the bottom until you see Alternative Hosts. Add the @psd401.net
  You can turn on Do Not Disturb for in the moment as needed. 
    
    
-   ",2024-03-12T20:44:15Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-03-12 20:44:15,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040203,6001694359,Technology,Zoom,1,2,FYI Texting on Zoom app - New Regulations,110," Keywords: Zoom phone, SMS, text messages, Zoom texting, opt out, opt in. 
  Aliases: Zoom number, Zoom text message, opt out for help, opt out to stop, automatic message, added message. 
    
@@ -22483,7 +22483,7 @@ Scroll down to the bottom until you see Alternative Hosts. Add the @psd401.net
   
    
    
-   ",2024-05-21T19:58:42Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,4,0,0
+   ",2024-05-21 19:58:42,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,4,0,0
 6000024754,6000542926,Technology,Zoom,1,1,"How to Get Your Zoom Cloud Recording & Prepare it for Posting in Schoology,  Remind or Email",110," VIDEO mentions...word & license account  
    
  This video shows how to access cloud recordings, copy/paste the URL link for a recording correctly, turn off the Passcode protection if posted in Schoology as well as how to download the recording for use beyond 7 Days. 
@@ -22595,7 +22595,7 @@ Export as CSV file: Export data in the current tab as CSV file.
 Name: If a Zoom user is signed-in to their account on the web and views or downloads the recording, this column displays their profile name. This column displays Guest for all other visitors. 
  
 Email:If a Zoom user is signed-in to their account on the web and views or downloads the recording, this columns displays their email address. This column is left blank for all other visitors. 
- ",2020-09-16T15:59:14Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0
+ ",2020-09-16 15:59:14,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0
 6000022471,6000542933,Technology,Zoom,1,1,How to Host a Zoom Meeting,"zoom, meeting"," There are two different ways that you can schedule or host a Zoom meeting. If planning ahead, use the “Schedule a Meeting” tab. If wanting to create a meeting that starts immediately, use the “Host a Meeting” tab.  
   
  Schedule a Meeting - for a meeting that is taking place in the future, you can schedule the meeting ahead of time.  
@@ -22704,7 +22704,7 @@ Need more help? Watch this video on how to Join a Meeting. 
    
    
    
-   ",2020-03-19T17:09:26Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2020-03-19 17:09:26,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0
 6000025902,6000542926,Technology,Zoom,1,2,How to Manage the Order of Zoom Video Pictures,110," Order of participants: 
    
  Names in the participants' list appear in the following order: 
@@ -22748,7 +22748,7 @@ Need more help? Watch this video on how to Join a Meeting. 
  Shared screen without active speaker or gallery view 
  If you share your screen without the active speaker thumbnail or disabled the Record thumbnails while sharing option in your cloud recording settings, the recording will only display the shared screen. 
  Note: If you enabled the option to Record active speaker, gallery view and shared screen separately, you will see the active speaker video beside the recorded shared screen when viewing the recording in the Zoom web portal. 
-  ",2021-01-15T15:34:35Z,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2021-01-15 15:34:35,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000024657,6000736645,Technology,Zoom,1,2,How to change your Personal Meeting ID or Passcode,"Zoom, Meeting, ID, Personal"," Keywords: Zoom, Meeting ID, Personal 
  Aliases: 
    
@@ -22757,7 +22757,7 @@ Need more help? Watch this video on how to Join a Meeting. 
  If you would like to change your personal meeting ID for Zoom, or you had duplicate accounts and need your personal meeting ID to match a previous one, you can change it in Zoom by going to ""Meetings"" and then ""Personal Room"" and then clicking ""change"" by your Personal Meeting ID. You can also change your passcode.    
   
    
- A video tutorial on how to do this can be found here: https://www.youtube.com/watch?reload=9&v=sZnZIid9otg&feature=youtu.be ",2020-09-09T06:14:48Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0
+ A video tutorial on how to do this can be found here: https://www.youtube.com/watch?reload=9&v=sZnZIid9otg&feature=youtu.be ",2020-09-09 06:14:48,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000031926,6000130415,Technology,Zoom,1,2,Look up users on desktop Zoom phone,"Directory, zoom, phone, Zoom Phone, Address, New Phone, Desk Phone, Office Phone, Names, Staff Directory, Staff, Desktop app"," Keywords: Zoom, Zoom Phone, Office Phone, Desk Phone, Phone, New Phone. Staff, Staff Directory, Names, App, Desktop app 
  Aliases: Zoom, Zoom Phone, Office Phone, Desk Phone, Phone, New Phone, Directory, Staff. Look up, Address 
    
@@ -22767,7 +22767,7 @@ Need more help? Watch this video on how to Join a Meeting. 
  Hit the soft button for ""dir"" or ""Directory"". 
  Press 2 for ldap. 
  Use the keypad to type in the name of the person you are looking for. 
- ",2022-09-21T23:59:23Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,1,0,0,0
+ ",2022-09-21 23:59:23,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,1,0,0,0
 6000024672,6000542933,Technology,Zoom,1,2,"PSD Student accessing Zoom - (Chromebook, Website, iPad)","zoom, internal"," See this Video to show students how they should be signing into the Zoom App 
    
    
@@ -22815,7 +22815,7 @@ Need more help? Watch this video on how to Join a Meeting. 
  6) You should now be logged in and see your initials in the top left corner: 
    
    
-   ",2020-09-10T14:56:29Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,119,0,0,0
+   ",2020-09-10 14:56:29,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,119,0,0,0
 6000025124,6000580664,Technology,Zoom,1,2,PSD Zoom Safety Guidelines,110,"   
  Peninsula School District Zoom Safety Guidelines 
  Please follow these guidelines when using Zoom for staff-to-student communication:  
@@ -22885,7 +22885,7 @@ Need more help? Watch this video on how to Join a Meeting. 
    
  HIPAA regulations for medical providers are different than what schools follow.  We follow FERPA as our biggest regulation related to student data.  Within FERPA, we are covered for what limited medical data is collected. Take the time to review the Joint Guidance on the Application of FERPA and HIPAA in relation to Student Health Records and the updated guidance released in December 2019.   
  Zoom recently signed off on the WA Model Student Privacy Agreement - part of which is their assurance that they comply with FERPA, COPPA, SUPER, and other relevant student data privacy legislation: https://sdpc.a4l.org/district_search_national.php?districtID=4426  
- Feel free to submit a ticket via Service Central for one-on-one support.  ",2020-10-21T21:46:10Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,2,1,0
+ Feel free to submit a ticket via Service Central for one-on-one support.  ",2020-10-21 21:46:10,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,2,1,0
 6000029817,6000130415,Technology,Zoom,1,2,Record a voicemail greeting,"Voicemail, Zoom Phone, Phone, Office Phone, Record voicemail, Change voicemail, Update voicemail, business hours, working hours, Greeting, Message"," Keywords: Record voicemail greeting, Zoom Phone, Voicemail, Change Voicemail, Update Voicemail, working hours, business hours, Greeting. Message 
  Aliases: Zoom Phone, Zoom, Phone, Office Phone 
    
@@ -22901,7 +22901,7 @@ Need more help? Watch this video on how to Join a Meeting. 
  Scroll down to Greeting & Leave voicemail instruction  (at the bottom of the Business Hours section, above Closed Hours section) 
  Click on Audio Library 
  Click Add and follow the prompts to make a new recording.  You may use text to speech or record your own. 
- When complete, return to Greeting & Leave voicemail instruction and change the listed recording to the one you just recorded. ",2022-03-03T23:00:46Z,2024-08-13T01:12:58Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,3,5,0,0
+ When complete, return to Greeting & Leave voicemail instruction and change the listed recording to the one you just recorded. ",2022-03-03 23:00:46,2024-08-13T01:12:58Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,3,5,0,0
 6000032376,6000580664,Technology,Zoom,1,1,SMS Text Messaging on Zoom Phone,"Do Not Disturb, SMS, Notifications, Messages, Phone, Messaging, Texting, New Phone, Office Phone, Desk Phone, Zoom Phone, Text"," Keywords:Zoom, Zoom Phone, Text, Messaging, Phone, SMS 
  Aliases: Texting, 
    
@@ -22919,7 +22919,7 @@ Need more help? Watch this video on how to Join a Meeting. 
   
    
    
-   ",2022-11-17T19:15:44Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-11-17 19:15:44,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,0,0,0
 6000032025,6000130415,Technology,Zoom,1,2,Share voicemail with another user,"Zoom, Zoom Phone, Voicemail, Share, Forward, Desk Phone, Office Phone"," Keywords:Zoom, New Phone, Share, Voicemail, User, Phone, Forward, Desk Phone, Office Phone 
  Aliases: Zoom Phone, Voicemail, Phone 
    
@@ -22952,14 +22952,14 @@ Private: Select this checkbox to prevent the voicemail from being re-forward or
  You will be prompted to select 1 to allow further forwarding of the message, or 2 to disallow further forwarding of the message. 
  
   
- ",2022-10-04T15:02:46Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,3,1,0,0
+ ",2022-10-04 15:02:46,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,3,1,0,0
 6000025417,6000580664,Technology,Zoom,1,2,Sharing your screen (iPad) with the Zoom desktop client,"zoom, meetings, ipad, share screen"," Keywords: zoom, meetings, ipad, share screen 
  Aliases: zoom meetings 
    
  Zoom allows you to share your iOS screen (from an iPhone or iPad) in a meeting using the Zoom desktop client. You can share wirelessly for both macOS and Windows, utilizing iOS Screen Mirroring, or you can connect your iOS device to your macOS computer with a cable to share. 
  Please click on the Zoom Help Center link for the most up to date information: 
  Sharing your screen (iOS) with the Zoom desktop client 
-   ",2020-11-20T21:21:28Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0
+   ",2020-11-20 21:21:28,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0
 6000034574,6001668715,Technology,Zoom,1,2,Transfering Calls in the Zoom App,"Tranfer, Transfering, Zoom, Zoom App"," Keywords: Transfer, Transfer call, Zoom phone, Zoom app, phone, Office Phone, Transferring 
  Aliases: Office Phone,  Phone, Landline, Zoom App, Transfer, Transferring 
    
@@ -22972,7 +22972,7 @@ Private: Select this checkbox to prevent the voicemail from being re-forward or
    
    
   
-   ",2023-07-26T21:40:17Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,2,0,0
+   ",2023-07-26 21:40:17,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,2,0,0
 6000026617,6000542926,Technology,Zoom,1,2,Using Zoom Authentication Exceptions,110,"   
    
  &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; 
@@ -23014,7 +23014,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
   Once you see the guest name and email address in the Security section under Require authentication to join, be sure to scroll to the bottom of the meeting to click on the Save button again.  
   
-   ",2021-04-05T19:48:25Z,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2021-04-05 19:48:25,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000031776,6000837079,Technology,Zoom,1,2,Yealink desk phone - No Service,"yealink, Zoom Phone, Phone, No Service, Factory Reset, Reset"," Keywords:Phone, No Service, Yealink, Office Phone, Desk Phone, Reset 
  Aliases: Yealink, Office Phone, Desk Phone 
    
@@ -23032,7 +23032,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
  Once your name shows up on the screen, you should now have a functioning phone with a dial tone. 
    
- Please inform Tech Services if the phone still shows 'No Service' or 'Unassigned' after 10 minutes. ",2022-08-31T00:04:17Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,2,1,0,0
+ Please inform Tech Services if the phone still shows 'No Service' or 'Unassigned' after 10 minutes. ",2022-08-31 00:04:17,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,2,1,0,0
 6000039951,6001694359,Technology,Zoom,1,2,ZOOM app on a mobile device - Setup,110," Keywords: Zoom phone, zoom app, district number, cell phone, zoom mobile, zoom application. 
  Aliases: mobile number, district call, contact numbers. 
    
@@ -23104,7 +23104,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
    
  You are now all set! Need more help? Call Technology Services (253-530-3711), or submit a ticket by emailing ""servicecentral@psd401.net"". 
-   ",2024-04-12T23:45:52Z,2024-08-23T22:23:56Z,2024-08-23T22:23:56Z,2025-04-01T00:00:00Z,6,21,2,0
+   ",2024-04-12 23:45:52,2024-08-23T22:23:56Z,2024-08-23T22:23:56Z,2025-04-01T00:00:00Z,6,21,2,0
 6000024900,6000580664,Technology,Zoom,1,2,Zoom Breakout Room Options - Let Participants Choose Room,110,"   
    
  If you have enabled Breakout Rooms and updated your Zoom App to 5.3.0 or higher, you now have 3 options for Breakout Rooms:  
@@ -23129,7 +23129,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
  This video shows the new option in action. 
    
- &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; ",2020-10-01T19:57:07Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0
+ &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; ",2020-10-01 19:57:07,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000032030,6000130414,Technology,Zoom,1,2,Zoom Licensing for All Staff,"zoom, licence, meeting"," Keywords: zoom, meeting, license 
  Aliases: zoom meetings 
    
@@ -23182,7 +23182,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  If you are not in one of the above categories, please reach out to us and we can add you manually. Still, we do need to be limited, so please ensure that you need the license to be successful in your job and can't utilize a meeting set up by one of the people listed above. 
    
  If you need a license for just one day, you can use this service request to be granted a license for 8 hours: https://psd401.freshservice.com/a/catalog/request-items/96 
-   ",2022-10-04T20:28:38Z,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-10-04 20:28:38,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0
 6000023536,6000580664,Technology,Zoom,1,2,Zoom Meetings Participation Report,"zoom, meetings, participants, report"," Keywords: zoom, meetings, participants, report 
  Aliases: zoom meetings 
    
@@ -23192,7 +23192,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  From the PSD Portal open Core Tools - Zoom and follow the steps below: 
    
    
- Zoom Participants Report (1).pdf ",2020-05-20T19:47:03Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,2,1,0,0
+ Zoom Participants Report (1).pdf ",2020-05-20 19:47:03,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,2,1,0,0
 6000031171,6000736645,Technology,Zoom,1,2,Zoom Phone Pin,"Zoom Phone, Office Phone, Desk Phone, Update PIN, Updated Code, Change, PIN, Voicemail, Code"," Keywords: Zoom Phone, PIN, Change, Update Code, Update PIN, Voicemail, Code 
  Aliases: Zoom Phone, Office Phone, Desk Phone 
  Zoom Phone Pin 
@@ -23206,7 +23206,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  Next to PIN Code, click Show or Edit
  
  Update your PIN code and click Save Result: You have changed your PIN code and can now use it. 
- ",2022-07-05T22:33:30Z,2024-08-13T01:12:58Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,3,18,0,0
+ ",2022-07-05 22:33:30,2024-08-13T01:12:58Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,3,18,0,0
 6000030401,6000130415,Technology,Zoom,1,2,Zoom Phone initial setup,"zoom, zoom phone, voicemail, setup, Set up, Office Phone, Desk Phone, Phone, New Phone, Configure, Initial setup, Instructions, PIN"," Keywords: Zoom, Zoom Phone, Initial setup, setup, set up, configure, Instructions, Hours, PIN 
  Aliases: Phone, Office Phone, Desk Phone, New Phone 
    
@@ -23256,7 +23256,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  Helpful tidbits 
  You may have to get creative in how you spell your name in the Text to Speech engine if you want the Zoom voice robots to pronounce your name correctly if it isn't one they get right the first try. 
    
- Use the desktop App as much as possible. It has more screen space and can quickly show who is calling and let you know who is in a meeting.  When you have it open, you can see quickly if you have a voicemail, and read the transcription without having to log in with your pin. ",2022-05-03T23:55:34Z,2024-08-13T01:16:40Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,11,22,0,0
+ Use the desktop App as much as possible. It has more screen space and can quickly show who is calling and let you know who is in a meeting.  When you have it open, you can see quickly if you have a voicemail, and read the transcription without having to log in with your pin. ",2022-05-03 23:55:34,2024-08-13T01:16:40Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,11,22,0,0
 6000024315,6000542926,Technology,Zoom,1,2,Zoom Tutorials,110,"  Zoom Meetings and Webinars  
    
  
@@ -23301,7 +23301,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  
    
    
- https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials ",2020-08-05T15:12:43Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0
+ https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials ",2020-08-05 15:12:43,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0
 6000041139,6001694359,Technology,Zoom,1,2,Zoom meeting - Alternative host,110," Keywords: Zoom, Zoom Meeting, Host, Co-Host, Alternative Host, Outsider, Non-PSD user. 
  Aliases: Participants, make a host 
  When scheduling a meeting, the host can designate another Licensed user on the same account to be the alternative host. The alternative host can start the meeting on the host's behalf. This user will receive an email notifying them that they've been added as an alternative host, with a link to start the meeting. If this email notification is disabled in the Zoom web portal, the alternative host will not receive an email to start the meeting. 
@@ -23320,7 +23320,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
  Please note: If you must assign an alternative host from outside the Peninsula School District (PSD), this can only be done in real time during the meeting. Therefore, the person has to be a participant.&nbsp; 
    
-   ",2024-10-03T23:18:39Z,2024-10-03T23:21:56Z,2024-10-03T23:21:56Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2024-10-03 23:18:39,2024-10-03T23:21:56Z,2024-10-03T23:21:56Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033553,6000130415,Technology,Zoom Phone Handsets,1,2,Add Custom ringtone to Zoom Desk phone,"Yealink, zoom phone"," Keywords: Zoom Phone, ring tone 
  Aliases: Zoom, Zoom Phone, Yealink 
    
@@ -23356,7 +23356,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  And save when you are done 
    
   
-   ",2023-04-03T17:37:25Z,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,2,2,0,0
+   ",2023-04-03 17:37:25,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,2,2,0,0
 6000040955,6000130415,Technology,Zoom Phone Handsets,1,2,Clerical Substitute Phone User Login,110," Keywords: Substitute, Phone, Setup 
  Aliases: sub phone, attendance sub 
    
@@ -23370,7 +23370,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
  From here, you should have access to all the emails that have been assigned as well as receive calls for all the ring groups for which you have been assigned. &nbsp;  Please be careful when managing voicemails. &nbsp;If any user deletes a voicemail, they will delete the voicemail for all users. 
    
-   ",2024-09-11T18:22:31Z,2024-09-11T18:38:12Z,2024-09-11T18:38:12Z,2025-04-01T00:00:00Z,1,4,0,0
+   ",2024-09-11 18:22:31,2024-09-11T18:38:12Z,2024-09-11T18:38:12Z,2025-04-01T00:00:00Z,1,4,0,0
 6000031250,6000130415,Technology,Zoom Phone Handsets,1,2,Connect a Plantronics headset to Yealink Phone,"Headset, Phone, Plantronics, Connect, Yealink, New Phone, Head Set"," Keywords: Headset, Phone, Plantronics, Connect, Yealink, New Phone, Head Set 
  Aliases: Headset, Plantronics, Office Phone, Head Set 
    
@@ -23399,7 +23399,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
  From here, activating the headset should lift the receiver and give you a dial tone in the ear. 
  Incoming calls can be answered by activating the earpiece. 
-   ",2022-07-12T18:16:38Z,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2022-07-12 18:16:38,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,0,0,0
 6000030399,6000130415,Technology,Zoom Phone Handsets,1,2,Transfer Call from Zoom Desk phone,"phone, zoom, Zoom Phone, Transfer, Office Phone, Landline, Desk phone, Transfer call"," Keywords: Transfer, Transfer call, Zoom phone, desk phone, Office Phone 
  Aliases: Office Phone, Desk Phone, Phone, Landline 
    
@@ -23414,7 +23414,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
  You can press the ""B Transfer"" (Bind Transfer) soft-key to send the call immediately, then you can hang up. 
  Or,  
- You can wait for the new party to pick up and press the ""Transfer"" soft key. ",2022-05-03T22:16:08Z,2024-08-13T01:16:40Z,2024-08-13T01:16:40Z,2025-04-01T00:00:00Z,0,0,0,0
+ You can wait for the new party to pick up and press the ""Transfer"" soft key. ",2022-05-03 22:16:08,2024-08-13T01:16:40Z,2024-08-13T01:16:40Z,2025-04-01T00:00:00Z,0,0,0,0
 6000030400,6000130415,Technology,Zoom Phone Handsets,1,2,Transfer Call from Zoom Desk phone to your own Zoom App on another device,"zoom, zoom phone, transfer, Desk Phone, Office Phone, Zoom App, Transfer Call, Hold"," Keywords: Zoom, Zoom Phone, Desk Phone, Office Phone, Zoom App, Transfer, Transfer Call, Hold 
  Aliases: Zoom Phone, Desk Phone, Office Phone, Zoom App 
    
@@ -23428,7 +23428,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  Navigate to the phone section. 
  Press the line that you previously placed on hold.  
  Or - 
- Just click Lines on the top of the screen on the new device, then click the Phone icon on your name to resume the call. ",2022-05-03T22:38:02Z,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,2,0,0
+ Just click Lines on the top of the screen on the new device, then click the Phone icon on your name to resume the call. ",2022-05-03 22:38:02,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,2,0,0
 6000032784,6000736645,Technology,Zoom Phone Handsets,1,2,Using phone to unlock main doors,Doorbell," Keywords: Front Door, Unlock 
  Aliases: 
    
@@ -23437,7 +23437,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
  You can see who the caller is by viewing the doorbell camera on the 2n Open-Eye app. 
    
- If you need to talk to someone standing outside but not realizing they need to press the doorbell, you can call the doorbell by calling extension xx98. ",2023-01-04T17:11:52Z,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,3,0,0
+ If you need to talk to someone standing outside but not realizing they need to press the doorbell, you can call the doorbell by calling extension xx98. ",2023-01-04 17:11:52,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,3,0,0
 6000006113,6000736645,Technology,i-Ready,1,2,i-Ready - Elementary & Middle School Math Assessment,"i-Ready, Math, Assessment"," Keywords: i-Ready, Math Assessment 
  Aliases: 
    
@@ -23464,7 +23464,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
  Liam Flynn - Account Specialist (roster import) 
  lflynn@cainc.com 
- 978-901-6397  ",2017-08-10T22:03:36Z,2024-03-14T17:51:32Z,2024-03-14T17:51:32Z,2025-04-01T00:00:00Z,0,0,0,0
+ 978-901-6397  ",2017-08-10 22:03:36,2024-03-14T17:51:32Z,2024-03-14T17:51:32Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034159,6001668715,Technology,iOS / iPadOS,1,2,Factory Reset iPad,110," Keywords: End of Year, Device, Return, Leaving, Inventory, factory data reset, reset, erase content, erase, iPad, apple  
  Aliases: Leaving the district. Retiring. End of contract. Device return, factory data reset, reset, erase content, erase, iPad, apple  
    
@@ -23509,7 +23509,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
     
    
  After completing the steps above, your iPad is ready to be turned in. Please gather all chargers and accessories you received with it, and follow the instructions found in the Device Return Overview page 
-   ",2023-06-16T18:58:30Z,2024-06-06T22:47:05Z,2024-06-06T22:47:05Z,2025-04-01T00:00:00Z,1,25,0,0
+   ",2023-06-16 18:58:30,2024-06-06T22:47:05Z,2024-06-06T22:47:05Z,2025-04-01T00:00:00Z,1,25,0,0
 6000031199,6000837079,Technology,iOS / iPadOS,1,2,Gmail on PSD iPhone / iPad,"email, gmail, ios, mail"," 
  Keywords: Gmail, Mail, iOS, iPad, email 
  Aliases: 
@@ -23551,7 +23551,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  Multi-Factor Authentication: All Staff are required to enable MFA before the start of the 2022 School Year. Here is an article on setting up MFA: Setting Up Multi-Factor Authentication 
    
    
-   ",2022-07-06T21:33:54Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2022-07-06 21:33:54,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0
 6000012153,6000580664,Technology,iOS / iPadOS,1,2,Guided Access on an iPad,"iPad, Guided Access"," Keywords: iPad, Guided Access 
  Aliases:  
    
@@ -23605,7 +23605,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
   Enter the Guided Access passcode.  
    
  Published Date: Oct 25, 2017 
-   ",2018-04-02T17:48:29Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0
+   ",2018-04-02 17:48:29,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0
 6000029424,6000542926,Technology,iOS / iPadOS,1,2,How to Access and Use Adobe Reader on iPads,"Adobe, Reader, iPad, iOS"," Keywords: Adobe, Reader, iPad, iOS  
  Aliases: 
    
@@ -23627,7 +23627,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
  Practical Use Example: The video demonstrates opening a PDF from Google Drive that was originally read on Kindle, highlighting the app's functionality to add notes and share files across devices. 
  Access to Files: The home screen of Adobe Reader on the iPad shows access to your Drive, 'Shared with Me' files, and integration with other services like OneDrive and Dropbox. 
  
- The tutorial is aimed at helping users effectively use Adobe Acrobat Reader on their iPads, especially for those in the Peninsula School District. ",2022-01-20T15:23:04Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0
+ The tutorial is aimed at helping users effectively use Adobe Acrobat Reader on their iPads, especially for those in the Peninsula School District. ",2022-01-20 15:23:04,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000009400,6000540984,Technology,iOS / iPadOS,1,2,How to Airdrop between macOS and iPhone (iOS),"iOS, iPhone, Mac, Airdrop"," Keywords: iOS, iPhone, Mac, Airdrop 
  Aliases: 
    
@@ -23694,7 +23694,7 @@ In the pop-up window, click on + Add Participant and enter the guest participant
    
   Open the Airdrop window in Finder  
   select “Allow me to be discovered by: “ and choose “No one”  
-   ",2017-11-20T16:42:09Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-11-20 16:42:09,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000018420,6000736645,Technology,iOS / iPadOS,1,2,How to use Self Service with iOS device.,"iOS, Self Service, App, Install"," Keywords: iOS, Self Service, App, Install 
  Aliases: 
    
@@ -23718,7 +23718,7 @@ view by Category, or click on Search to type the name of the app your looking
    
    
   
- ",2019-05-07T14:20:48Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,1,2,0,0
+ ",2019-05-07 14:20:48,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,1,2,0,0
 6000033488,6001576430,Technology,iOS / iPadOS,1,2,Installing Google Drive on Android and iOS,"Install, Google Drive, Android, iOS, Phone, Mobile, Drive"," Keywords: Install, Google Drive, Android, iOS 
  Aliases: Phone, Mobile, Drive 
    
@@ -23770,7 +23770,7 @@ view by Category, or click on Search to type the name of the app your looking
  Share folders from Google Drive 
  Make someone else the owner of a file 
  
- To see files that other people have shared with you, go to the ""Shared with me"" section. ",2023-03-28T17:24:53Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0
+ To see files that other people have shared with you, go to the ""Shared with me"" section. ",2023-03-28 17:24:53,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0
 6000035872,6000837079,Technology,iOS / iPadOS,1,2,Remote Support with ConnectWise on iPad,"ScreenConnect, ConnectWise, Control, iOS, iPadOS"," Keywords: iPad, ConnectWise, Remote 
    
  1. Open up the Self Service App 
@@ -23793,7 +23793,7 @@ view by Category, or click on Search to type the name of the app your looking
    
  6. Finally, tap 'Start Broadcast' - you will now be sharing the iPad's Screen: 
    
-  ",2023-09-22T19:46:45Z,2024-08-13T01:29:48Z,2024-08-13T01:29:48Z,2025-04-01T00:00:00Z,0,0,0,0
+  ",2023-09-22 19:46:45,2024-08-13T01:29:48Z,2024-08-13T01:29:48Z,2025-04-01T00:00:00Z,0,0,0,0
 6000034954,6000837079,Technology,iOS / iPadOS,1,2,Shared iPads,"Shared, iPad"," Keywords: iPad, Shared, Setup 
    
  Shared iPads allow for multiple students to use the same iPad. It keeps all account sessions, signs-ins, etc separate and isolated. This provides privacy and security. 
@@ -23834,7 +23834,7 @@ view by Category, or click on Search to type the name of the app your looking
    
   
    
- We can remotely clear out users and sign them out if needed. Please contact x3711 or servicecentral@psd401.net for assistance or questions. ",2023-08-22T00:08:25Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0
+ We can remotely clear out users and sign them out if needed. Please contact x3711 or servicecentral@psd401.net for assistance or questions. ",2023-08-22 00:08:25,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000011929,6000542926,Technology,iOS / iPadOS,1,2,Steps in Using Student iPads to Record Video,"Recording, Video, iPad"," 
  Keywords: iPad, Recording, Video,  
  Aliases: 
@@ -23847,7 +23847,7 @@ view by Category, or click on Search to type the name of the app your looking
    
    
    
- Steps in Using Student iPads to Record Video (click here) ",2018-03-20T22:36:23Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0
+ Steps in Using Student iPads to Record Video (click here) ",2018-03-20 22:36:23,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0
 6000040833,6000837079,Technology,iOS / iPadOS,1,2,Students - Signing into iPad with Managed Apple ID (MAID),"AppleID, Apple ID, Managed Apple ID, Eagle Quest, iPad, iPadOS, Apple Classroom"," Student Sign-in: 
    
  Each Student will need to sign into their 1:1 Eagle Quest iPad. This is a one-time process. 
@@ -23881,7 +23881,7 @@ view by Category, or click on Search to type the name of the app your looking
   
  10. The Student should now be fully signed into their 1:1 iPad with their PSD Managed Apple ID.  
  It should look like below: 
-  ",2024-08-21T01:38:55Z,2024-08-21T03:11:42Z,2024-08-21T03:11:42Z,,0,1,0,0
+  ",2024-08-21 01:38:55,2024-08-21T03:11:42Z,2024-08-21T03:11:42Z,,0,1,0,0
 6000039549,6000837079,Technology,iOS / iPadOS,1,2,Troubleshooting iPad / iPhone / iPod and psd-auth,110," Keywords: psd-auth, iOS, Wifi 
    
  \With the psd-closed WiFi network going away and the new psd-auth WiFi rolled out, all PSD-managed Apple mobile devices should be connected to psd-auth. 
@@ -23912,7 +23912,7 @@ view by Category, or click on Search to type the name of the app your looking
    
  Your iPadOS / iOS device should now automatically connect to psd-auth.  
  If it's still not joining, or still asking for a Username / Password to join, please submit a ticket: https://psd401.freshservice.com/support/tickets/new 
- Note: It's helpful to include Barcode and/or Serial Number in the ticket. ",2024-03-11T22:19:43Z,2024-08-13T01:29:48Z,2024-08-13T01:29:48Z,2025-04-01T00:00:00Z,0,6,0,0
+ Note: It's helpful to include Barcode and/or Serial Number in the ticket. ",2024-03-11 22:19:43,2024-08-13T01:29:48Z,2024-08-13T01:29:48Z,2025-04-01T00:00:00Z,0,6,0,0
 6000018452,6000736645,Technology,iOS / iPadOS,1,2,iPad setup procedure,"iPad, Setup, enroll, new"," Keywords: iPad, Setup, Enroll, New 
  Aliases: 
    
@@ -23979,7 +23979,7 @@ view by Category, or click on Search to type the name of the app your looking
    
    
    
- ",2019-05-08T21:31:26Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,3,0,0
+ ",2019-05-08 21:31:26,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,3,0,0
 6000006098,6000736645,Technology,macOS,1,2,Apple Superdrive Issues on Windows,"Apple, Superdrive, DVD Player, Windows"," 
  Keywords: Apple SuperDrive, DVD Player, Windows 
  Aliases: 
@@ -24004,7 +24004,7 @@ view by Category, or click on Search to type the name of the app your looking
  Check Accept and Next, then Finish. 
  Try inserting the disk again. 
  
-   ",2017-08-10T22:03:04Z,2024-08-07T20:36:46Z,2024-08-07T20:36:46Z,2025-04-01T00:00:00Z,0,0,0,0
+   ",2017-08-10 22:03:04,2024-08-07T20:36:46Z,2024-08-07T20:36:46Z,2025-04-01T00:00:00Z,0,0,0,0
 6000032641,6001317564,Technology,macOS,1,2,Changing the Orientation of a Second Display,110," Keywords: Preferences, Display, Arrangement 
  Aliases: Monitor, Screen, Extended 
    
@@ -24016,7 +24016,7 @@ view by Category, or click on Search to type the name of the app your looking
  
 Adjust your displays to the desired orientation in the layout window by clicking and dragging displays in the graphic.    
  
- ",2022-12-16T20:33:53Z,2024-08-08T17:05:53Z,2024-08-08T17:05:53Z,2025-04-01T00:00:00Z,0,2,0,0
+ ",2022-12-16 20:33:53,2024-08-08T17:05:53Z,2024-08-08T17:05:53Z,2025-04-01T00:00:00Z,0,2,0,0
 6000032640,6001576430,Technology,macOS,1,2,Creating a Custom Mac Shortcut for Moving Windows Between Monitors,110," Keywords: Mac Shortcut Monitor Aliases: MacOS Hotkey 
  
   First make sure that all monitors are already plugged in before trying to add the shortcut, you will need to see what the computer names the monitor.  
@@ -24081,7 +24081,7 @@ Adjust your displays to the desired orientation in the layout window by clicking
  
 If your shortcut is moving your window but it quickly snaps back to its original position, make sure your shortcuts are different from one another. If it still snaps back, try manually dragging the window into your desired position on the other screen then try moving it back and forth with the shortcuts again.  Note: The reason this happens is because the “Move to “ option moves the window to the last stationary position and sizing the window had on the other monitor, if the window was too close to the edge of the screen then MacOS gets confused and moves it back to the other monitor because it thinks you’re trying to move the window to the other monitor.  
  
- ",2022-12-16T19:36:02Z,2024-08-08T17:05:53Z,2024-08-08T17:05:53Z,2025-04-01T00:00:00Z,0,0,0,0
+ ",2022-12-16 19:36:02,2024-08-08T17:05:53Z,2024-08-08T17:05:53Z,2025-04-01T00:00:00Z,0,0,0,0
 6000033772,6000837079,Technology,macOS,1,1,How To: Update macOS,"macOS, Update, Updates, Self Service, Monterey, Ventura"," How To: Update macOS 
    
  The most important thing to know about macOS Updates is that Major Updates/Upgrades are done through Self Service and Minor Updates are done through System Preferences > Software Update. 
@@ -24150,7 +24150,7 @@ If your shortcut is moving your window but it quickly snaps back to its original
    
  2. Select all of the software updates you want to install, and then click on ""Install Now"" 
   
-   ",2023-05-02T20:33:29Z,2024-08-08T14:54:10Z,2024-08-08T14:54:10Z,2024-05-16T00:00:00Z,2,0,0,0
+   ",2023-05-02 20:33:29,2024-08-08T14:54:10Z,2024-08-08T14:54:10Z,2024-05-16T00:00:00Z,2,0,0,0
 6000027414,6000736645,Technology,macOS,1,2,How to Navigating Files and Folders on a district Mac computer,"Navigating, Files, Folders, Mac"," Keywords: Navigating, Files and Folder, Mac OS 
  Aliases: 
    
@@ -24186,7 +24186,7 @@ Using Search Functionality: Finder’s search function can be utilized to quickly
  The video concludes with an invitation for viewers to ask questions about using the new Mac Finder. This tutorial offers a comprehensive guide to efficiently managing files and folders on a Mac OS device, particularly highlighting the usefulness of Finder in organizing and accessing files. 
    
    
-   ",2021-06-21T16:13:37Z,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,0,5,0,0
+   ",2021-06-21 16:13:37,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,0,5,0,0
 6000033899,6000837079,Technology,macOS,1,2,Installing Fonts (macOS),"Fonts, Adobe"," Keywords: Font, MacOS, Install, Adobe 
    
  Related Article: How to Image Search for Fonts (fonts.adobe.com) 
@@ -24198,7 +24198,7 @@ Using Search Functionality: Finder’s search function can be utilized to quickly
    
    
  3. Launch the Adobe App of your choice, sign in with Google (if not already signed in) - and you should see the font you activated in the previous step: 
-  ",2023-05-19T01:19:04Z,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,1,1,0,0
+  ",2023-05-19 01:19:04,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,1,1,0,0
 6000027420,6000542926,Technology,macOS,1,2,Mac Keyboard Shortcuts,"Mac, Keyboard, Shortcuts, Macintosh, Macbook Air","    Keywords: Keyboard, Shortcuts, Mac    
  Mac keyboard shortcuts 
   By pressing certain key combinations, you can do things that normally need a mouse, trackpad, or other input device.  
@@ -24586,7 +24586,7 @@ Shift–Command–Question mark (?): Open the Help menu.
  
  
  
- ",2021-06-21T23:31:18Z,2024-08-07T20:36:46Z,2024-08-07T20:36:46Z,2025-04-01T00:00:00Z,1,3,0,0
+ ",2021-06-21 23:31:18,2024-08-07T20:36:46Z,2024-08-07T20:36:46Z,2025-04-01T00:00:00Z,1,3,0,0
 6000006011,6000542941,Technology,macOS,1,2,Mac Local User Password Change Directions,"Local user password change, Mac password change, password change"," Keywords: Local User Password Change, Mac password change, password change 
  Aliases: Mac, local user  
  
@@ -24614,7 +24614,7 @@ The local user password on a Mac laptop is the first password you type in when r
  NO personal information: birthday, address, phone number, name 
  
   
-   ",2017-08-10T22:00:10Z,2024-08-13T01:19:00Z,2024-08-13T01:19:00Z,,3,3,0,0
+   ",2017-08-10 22:00:10,2024-08-13T01:19:00Z,2024-08-13T01:19:00Z,,3,3,0,0
 6000033482,6000837079,Technology,macOS,1,2,Managed AppleID Transition FAQ + Instructions,"Managed Apple IDs, Apple IDs"," keywords: Managed Apple IDs 
  alias: Apple Accounts 
    
@@ -24697,7 +24697,7 @@ The local user password on a Mac laptop is the first password you type in when r
   
    
    
-   ",2023-03-27T20:38:11Z,2024-08-08T17:07:00Z,2024-08-08T17:07:00Z,2025-04-01T00:00:00Z,12,1,0,0
+   ",2023-03-27 20:38:11,2024-08-08T17:07:00Z,2024-08-08T17:07:00Z,2025-04-01T00:00:00Z,12,1,0,0
 6000038941,6001317564,Technology,macOS,1,2,Resetting Macbook PRAM/NVRAM To Fix Hardware Issues - Intel Only,110," 
  Keywords: Mac MacOS PRAM NVRAM Reset    
  * This only works on Intel macOS Computers, not M1's * 
@@ -24711,7 +24711,7 @@ The local user password on a Mac laptop is the first password you type in when r
   
  Tags: Mac, MacOS, Battery, Typing, Reset 
    
- ",2023-12-18T21:43:40Z,2024-08-08T17:07:00Z,2024-08-08T17:07:00Z,2025-04-01T00:00:00Z,3,0,0,0
+ ",2023-12-18 21:43:40,2024-08-08T17:07:00Z,2024-08-08T17:07:00Z,2025-04-01T00:00:00Z,3,0,0,0
 6000040834,6000837079,Technology,macOS,1,2,Staff - Signing into macOS with Managed Apple ID (MAID),110," Staff Sign-in: 
    
  Each Staff member will need to sign into their PSD-issued macOS computer with their Managed Apple ID for Apple Classroom to work. This is a one-time process. 
@@ -24740,7 +24740,7 @@ The local user password on a Mac laptop is the first password you type in when r
   
    
  8. You should now be signed into Apple ID with your PSD email: 
-  ",2024-08-21T02:09:19Z,2024-08-21T03:11:28Z,2024-08-21T03:11:28Z,,0,0,0,0
+  ",2024-08-21 02:09:19,2024-08-21T03:11:28Z,2024-08-21T03:11:28Z,,0,0,0,0
 6000027277,6000736645,Technology,macOS,1,2,Use Self Service to Install Apps/Programs on MacBook,"Install, Self Service, Macbook, Mac, Software"," Keywords: Install Software, Macbook, Self Service, Mac OS 
  Aliases: 
    
@@ -24756,7 +24756,7 @@ The local user password on a Mac laptop is the first password you type in when r
  Go to Launchpad, find the app or program and open it.  
    
    
- *Some programs require a reboot/restart to fully install the program.  If you do not see the item in the Launchpad, restart your laptop. ",2021-06-03T01:25:57Z,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,7,21,1,0
+ *Some programs require a reboot/restart to fully install the program.  If you do not see the item in the Launchpad, restart your laptop. ",2021-06-03 01:25:57,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,7,21,1,0
 6000040300,6000837079,Technology,macOS,1,2,macOS FileVault,FileVault," What: We will be rolling out a built-in macOS feature called 'FileVault' on all 1:1 issued Staff Laptops. Note: Shared, multiple-user Laptops will not yet be affected, but there are plans to enable FileVault on those at a later date, to be determined. 
    
  When: We will be doing this on Thursday, June 6th at 4:00pm. Once that has elapsed, you will still not see the FileVault prompt message until you have signed out, and signed back in (or performed a restart and signed back in). When you see the FileVault message, please ensure your computer is plugged into a charger. 
@@ -24781,4 +24781,4 @@ The local user password on a Mac laptop is the first password you type in when r
    
  Note: PSD IT Staff will be able to assist you with accessing your computer in the event you get locked out or don't recall your login password, after FileVault has been rolled out. Please call x3711 or submit a ticket by emailing servicecentral@psd401.net. 
    
-   ",2024-06-04T19:41:17Z,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,,0,190,2,0
+   ",2024-06-04 19:41:17,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,,0,190,2,0