diff --git "a/data.csv" "b/data.csv" new file mode 100644--- /dev/null +++ "b/data.csv" @@ -0,0 +1,24784 @@ +id,user_id,category_name,folder_name,article_type,status,title,keywords,description_text,created_at,updated_at,modified_at,review_date,inserted_into_tickets,views,thumbs_up,thumbs_down +6000029547,6000542933,Technology,Absence Management,1,2,How to access Absence Management on a personal device,"absence, sub, frontline"," + Keywords: absence, sub, frontline  + Aliases: absence management, frontline + + Logging into Absence Management From Home or on a personal device + + Thank you for being a substitute in the Peninsula School District!  + + We have found that when folks log into Absence Management from home, personal Gmail accounts interfere with the ability to successfully log into the system.  + By following the directions below, you should be able to log into the district staff portal and then directly into Absence Management. + + + + Using Chrome, open an incognito window.  If using your phone and the Chrome app, click on the three dots on the bottom right and select New Incognito Tab.  + + + + + Type in the following web address: portal.psd401.net  + Log into the staff portal using your unique username (ex: boylen) and password.  + + + Select the Operational folder and then click on the icon for Absence Management.  + + + + + You may be prompted to sign into your Google Account. This should be your district-provided Google account. The Email address for that is username@psd401.net (ex. boylen@psd401.net). Your password is the same password that you used to sign into the staff portal.   + + + After successfully entering your Google account username and password, you should be logged into Absence Management.  + + + Still need help? Feel free to give our Help Desk a call!  + 253-530-3711 + + Click here for instructions + + + + ",2022-02-02T19:33:36Z,2024-03-18T09:11:38Z,2024-03-13T18:57:16Z,2025-04-01T00:00:00Z,57,4,0,0 +6000005949,6000542926,Technology,Accessibility & Assistive Resources,1,2,Changing Language on a Chromebook,"Language, Chromebook, Settings, ChromeOS, Chrome"," + Keyword: Language, Chromebook, Settings + Alias: ChromeOS, Chrome + + Summary: + If your chromebook is not in the correct language, this guide will walk you through the settings menu to change the language. + Change your device's language + Your Chromebook’s features, like settings and menus, use the language you chose when you first set up your device. + + 1. At the bottom right, select the time. + 2. Select Settings   System Preferences. If you can't read the options, it's the second to bottom option on the left you may need to scroll the left side of the page. + + +3. Select Languages, this is third from the top box on the right side of screen if you currently can't read it. + + + 4. To change your Chromebook's language, next to ""Device language,"" select Change. This will be the button at the very top right if you can't read it. + + + 5. Type or choose your preferred language. + + 6. Select Confirm and restart. + + + ",2017-08-10T21:58:17Z,2024-12-03T15:39:34Z,2024-12-03T15:39:34Z,2025-04-01T00:00:00Z,1,3,0,0 +6000041368,6000837079,Technology,Accessibility & Assistive Resources,1,2,Google Translate (Another Language > English and/or English > Another Language),Translate," Google Translate is built-into Chrome across Windows, macOS, and ChromeOS. + + Another Language > English + + 1. By default, if the main language of the device or Chromebook is set to English, when browsing to a website that is not in English, Chrome should show a Google Translate pop-up and offer to translate the website to English. + When shown the below pop-up, click on the 'English' button to translate the current website to English: + + + + + 2. As mentioned above, clicking the 'English' button will translate the entire website into English: + + + + + 3. In the Google Translate pop-up, if you click the three vertical dots, you can see other options, such as 'Always translate ___Language__' you can use this to remember to always translate the chosen language, every time. You can also choose another language to translate into: + + + + + + + English > Another Language + + + + 1. Now, let's say there is a web page in English that you'd like to translate into a different language. Browse to this website, then use two fingers to tap the center of the trackpad. This should bring up the right-click menu. If you have a mouse, simply right-click. + With the right-click menu open, click Translate to English. + For more information on right-clicking on a Chromebook, click here. + + + + + 2. The Google Translate menu should pop-up. Select Choose another language: + + + + + 3. Then, choose the desired language that you would like to translate the entirety of the current webpage into: + + + + + 4. With the desired language, selected click Translate: + + + + + 5. The page should now be translated from English into the desired language: + + ",2024-10-23T00:36:18Z,2024-10-23T00:55:34Z,2024-10-23T00:55:34Z,,0,1,0,0 +6000015362,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Add/Unenroll a Staff Member to a Schoology Course,"members, unenroll, add member, unenroll member, give administrative access"," Keywords: members, unenroll, add member, unenroll member, give administrative access + Aliases: Schoology +  HOW DO I ADD CO-INSTRUCTORS TO A COURSE? + Follow + + + If you co-teach your class, work with a TA or paraprofessional on a regular basis, or want to give administrative access to a student-teacher, you may consider adding one or more additional course admins to your course. + + To do this, the person must first be enrolled as a member of your course and their account must be an instructor or faculty account.  + + The course administrators of a Schoology course have access to view and manage materials in the course. A course section can have as many administrators as needed. Administrators of the course will see course updates populate their Recent Activity feed. They can also receive menu and email notifications for the course. + +Note: Only the course creator can add sections to the course – other course administrators can not add sections. For example: User A creates Course 1: Section 1. User A then adds User B as an admin for Section 1. User A can make changes to Course 1 and Section 1, but User B can only make changes to Section 1, not Course 1. + Add instructors to a course with Add Members  + Enterprise instructors have the ability to add members directly form the course using the Add Members option:  + + Select Members from the left menu of the course. + Click Add Members. + Select the instructor(s) you'd like to enroll into the course. You will see a selected count in the upper right corner. You can also search or browse for each user without affecting previously selected members. + Click Add Members. You will return to the Member list. + In the Members area, click the gear to the right of the instructor's name and select the option Make Admin. This person will now have a shield icon to the right of their name in the Members list, indicating that they now have the ability to administer the course. + + + + + + + +Note: Depending on the settings in place at your school, you may not see the option to add additional instructors to your course. If you're not able to add instructor to your course, please contact your system administrator for further assistance. System Administrator and Schoology Support information is located in the Help Center area. + + Unenroll Course Members + To unenroll a member from your course: + + Navigate to the course.  + +Click Members from the left menu.  + + Click the gear icon next to the member's name.  + +Select Unenroll from the drop-down menu. + + +Click Confirm.  + + + Once the member has been unenrolled, they will appear in the Inactive area of your course members page. From there, you have additional options to either re-enroll the student or remove them entirely. + +Notes: + If the student is manually unenrolled, they will remain in the Inactive tab of the course Members page. If the student has been unenrolled via SIS sync, the student will not appear in the Inactive tab.  + Unenrolling members from a course will archive the grades and submissions associated with those members. However, all updates and comments on updates remain. Course administrators can retain a copy of grades and submissions by exporting the gradebook and downloading the submissions prior to unenrolling the course member. Additionally, if course members were already unenrolled, you may re-enroll those members to retrieve the grades and submissions. + + + + See attached for how to add a PSD staff member (like a para) to a Schoology course.  + + Or watch this short (6 min) video: https://youtu.be/EVpw5YqCnKg + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + You may want to know how to set member roles once you have added a members. See Manage Administrator Roles of Members in a Course to learn how. ",2018-09-14T20:06:52Z,2024-03-18T09:11:29Z,2024-03-13T17:28:57Z,2025-04-01T00:00:00Z,11,2,0,0 +6000025418,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Adding Links and Videos for PHOA Projects to Schoology,"Hands on Art, add content for PHOA"," Keywords: Hands on Art, add content for PHOA + Aliases: Schoology, Hands on Art +  If you would like to add support materials for Peninsula Hands On Art lesson to your Schoology course, this video walks you through: + + Downloading the videos and saving them to a Google Folder  + Using Insert Content or Resources to embed the videos in an Assignment or Page in a course + Adding links to the PHOA project page + + + + + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; + + Video Transcription: + + In the video ""Adding Links and Videos for PHOA Projects to Schoology"" by Donna Squires, uploaded on November 20, 2020, a tutorial is presented on incorporating Peninsula Hands-On Art (PHOA) project resources into a Schoology course. The video is 570 seconds long and covers the following steps: + + +Accessing the Main Page of Hands-On Art: From the main page in Hands-On Art, navigate to the specific projects, like the October and December projects. + +Embedding Videos: To embed videos from these projects, open the desired video and use the three dots to download it. Alternatively, you can copy the video's URL for embedding in Schoology. + +Adding Videos or Links in Schoology: Create a folder in Schoology for PHOA. Donna demonstrates adding videos or links both as a page and as an assignment. + +Setting Up a Page: In the page setup, you can simply paste the URL of the video as a hyperlink or embed the video directly. This can be done by using the 'Insert Content' option, selecting 'Google Drive Resource App,' and importing the desired video from the Hands-On Art folder. + +Creating an Assignment: Similar to a page, you can add a link or embed a video in an assignment. The key difference with an assignment is the ability to set a due date and allow students to submit their art as a photo or recording. + +Additional Instructions: Donna suggests adding instructions for students, such as how to view the video in full screen. + +Student View: Viewing the course as a student, the embedded video and link appear in the upcoming events. Donna demonstrates how students will see and interact with the page or assignment, including submitting their art if it's an assignment. + + The video concludes with a reminder that these methods can be used for adding materials, links, or videos to PHOA projects in Schoology and invites viewers to ask questions if they need further assistance. The tutorial aims to assist educators in effectively incorporating art resources into their Schoology courses. + ",2020-11-20T21:30:32Z,2024-03-18T09:11:35Z,2024-03-14T21:45:06Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039324,6001668715,Technology,"Add & Manage Content, Materials, and Updates",1,2,Adding an Extra Credit Assignment in Schoology,"Extra Credit, Bonus Points, Additional Points, Additional Credit, Optional Credit, Assignment, Total Points"," Keywords: Schoology, Extra Credit, Grading + Aliases: Extra Points, Bonus Points, Additional Credit, Optional Credit + + If you are wanting to create an extra credit assignment in Schoology, please follow these instructions below:  + + 1). Click on the ""Gradebook"" on the menu of your Schoology course: + + + 2). Click the ""+"" button located in the top right corner of the Gradebook, and select ""Add Grade Column""  + + + 3). Name your Grading Column (probably to reflect either the assignment itself, or that it is extra credit. Select the category you would like the assignment to exist in. And set the total points equal to 0 (this is the important part). Also, make sure ""Sync to SIS"" is checked.  + + + 4). Now that your Grade Column has been created, you can now head over to your gradebook. You will see the assignment at the top of the gradebook:  + + + 5). Place the score the student receives in the gradebook. If you compare the screenshot above with the screenshot below, you will notice that the overall grade reflects the score that is placed into this column.  + + + With that, you have successfully created an assignment that does not affect a student's grade if it is not completed. The total points have not increased, and any score received will be added as Extra Credit.  + + Please reach out to help desk at (253) 530-3711 if you need further assistance. + ",2024-02-14T21:11:55Z,2024-03-13T18:07:52Z,2024-03-13T17:23:47Z,2025-04-01T00:00:00Z,1,0,0,0 +6000021992,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Advisor Dashboard in Schoology,"student grades, advisor dashnoard, view student course, view student dashbaord"," Keywords: student grades, advisor dashboard, view student course, view student grades + Aliases: Schoology + How to access the Advisor Dashboard in Schoology. + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + + +Accessing the Dashboard: Log into your Schoology account. If your school has the Advisor role enabled and you're assigned as an advisor, you should see the Advisor Dashboard as part of your homepage or under a specific tab designated for advisors. + +Overview of Students: The Advisor Dashboard typically provides an overview of the students you're advising. You might see a list of your advisees, along with key information like their current courses, grades, and attendance records. + +Tracking Academic Progress: The dashboard often includes tools for tracking the academic progress of each student. This can include grades, assignment submissions, and participation in discussions or activities. + +Communication Features: You may be able to communicate directly with your advisees through the dashboard. This could involve sending messages, scheduling meetings, or setting reminders for important academic deadlines. + +Accessing Student Profiles: Clicking on a student's name usually takes you to their individual profile, where you can see more detailed information, including their course enrollments, performance in each class, and any submitted assignments or assessments. + +Collaborating with Teachers and Parents: The dashboard might also allow you to collaborate with teachers and parents. This can involve sharing student progress reports, discussing strategies for student support, and planning interventions if needed. + +Customization and Settings: Depending on your school's implementation of Schoology, you might have options to customize the dashboard. This could include setting up notifications for specific events or tracking certain metrics more closely. + +Support and Resources: The dashboard might provide access to additional resources for student advising, such as college and career planning tools, academic support services, or counseling resources. + + + How to view student grades and calendar with Advisor Dashboard + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + Video Transcription: + + In the video ""Viewing Student Grades & Calendar w/ Advisor Dashboard"" by Donna Squires, uploaded on May 21, 2021, the process of viewing student grades and calendars using the Advisor Dashboard in Schoology is explained. The video is 177 seconds long and covers the following steps: + + +Accessing Student Grades: To see student grades in Schoology, go to ‘Tools’ and select ‘Advisor Dashboard’. If you’re an advisor, enter the student's last name and select them from the list. + +Summary of Courses: A summary of the student’s courses is displayed, as shown in a previous video by Donna. + +Grades Tab: Select the ‘Grades’ tab to see a list of all courses the student is enrolled in. Click on a course to view grades for that specific class. + +Viewing Different Grading Periods: If a course has multiple grading periods, you can select from them to view grades for those specific periods. The dashboard defaults to the current grading period. + +Detailed Grade Information: You can click on individual items for more detail and see if the student has submitted specific assignments. + +Downloading Student Reports: For a comprehensive view, you can download student reports. This feature allows you to choose grading periods and courses for which you want to see grades. + +Using the Calendar Tab: The Calendar tab shows all due assignments for the student. Hovering over items on the calendar provides more details, including which course the assignment is from. + +Viewing Past Grades: The system defaults to showing current grades, but you can also access past course grades if needed. + + The video concludes by inviting viewers to ask questions if they need further clarification on using the Advisor Dashboard to access student grades and calendars in Schoology. + + + + ",2020-02-24T16:57:16Z,2024-03-18T09:11:30Z,2024-03-14T21:32:49Z,2025-04-01T00:00:00Z,3,0,0,0 +6000024718,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Create a Collection of Material Types in Schoology Resources and Share with Team Members,"collections, resources, Schoology"," Keywords: Schoology, Resources, Collections: + Aliases: Share Course Materials + + This video walks through how you can create a Collection that holds Material Types (Assignments, Pages, Assessments, etc) and how you can share it with other staff members in a way that allows the members to view and add the material to their course as well as add Material types: + + + + Here are screenshots with directions: + How to Access Resources: Personal Collections + + + + + + How to Access Group Resources: + + + + + Add a Collection Box + + + How to Share a Collection with other staff + Once you have a collection created, you can share the collection with other staff. + + + + Set the Share Permission for each person. The default is View Only + + + + + + + + + +   + + ",2020-09-15T16:00:47Z,2024-04-10T18:06:25Z,2024-03-13T17:38:37Z,2025-04-01T00:00:00Z,1,0,0,0 +6000026158,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Create a Course in Schoology,"Create course, delete course, section name, manually create a course, setting the grading period, create additional sections"," Keywords: Create Course, delete course, section name, manually create a course, setting the grading period, create additional sections + Aliases: Schoology +  How to create a Course + * PSD Courses for students are created through PowerSchool. You should NOT change the Course Name. Doing so will cause confussion in how the Course Name is displayed for others that are instructors and members of that overarching Course.  + Example; There are 4 teachers that teach Kindergarten in a particular building. ATTENDANCE KINDERGARTEN is the main overarching course with 4 sections (one for each teacher). If one teacher changes the Course Name to Mr. John Doe's K  Kids, it will show as ""Mr. John Doe's K  Kids"" for ALL the kindergarten courses at that school.  + +   + The ability to create/delete courses is open/turned on during the following time periods: + + the first and last week of Semester 1 & 2 + the first and last week of Trimester 1, 2, & 3 + + If it is outside of these time periods, please submit a ticket through service central to request the creation of a course.   + + The following directions are for creating other courses such as a practice or sandbox, courses for student organizations, parents, PD, or PLC. + Courses are the structure of your online classroom. They're the space where students and teachers interact; the space where all the course materials will be housed, viewed, and completed. Through your courses, every message, update, assignment, etc. is specific to course members only. Your online course contains all the necessary tools for building materials designed to engage students and facilitate interaction. + Note: + + Enterprise instructors may not see some of the options below, depending on the settings in place at your school or organization. Contact your System Administrator with any questions. + Schoology mobile apps do not support course creation. + + To manually create a course: + + Click Courses at the top of Schoology. + Click My Courses in the top right corner of the drop-down menu. + From the Courses page, click the Create Course button + + In the Create form: + Enter a Course Name; for example, ""English 101"" + Rename the Section Name by clicking into the area that says Section 1. + Select a Subject Area. + + Enter a Grade Level, or select a grade range. + + + Click Create to finish. + + + Note:  If you are an instructor in an Enterprise organization, additional fields will be available to you. A grading period will only be available if the System Administrator has created a list of designated grading periods. If you don't see a grading period for your course, please contact your System Administrator. You can also add a Course Code and Section Code. Learn more in this article. + Course Name vs. Section Name + Each course has a Course Name and a Section Name. This naming convention allows you to create multiple sections for the same course. For example: + Course Name: English 101 Section Name: Section 1 + + You can also find more information about sections and courses here: What is a Course and a Section? + Creating additional sections + Create a new section under an existing course + If you already have a course, and you'd like to add another section under that same course, use the Add Section option to create a section. This option does not copy any of the course materials into the new section. + + Click Courses at the top of Schoology. + Click My Courses in the top right corner of the drop-down menu. + Click Add Section next to the desired course. + Click Create. + + + OR + Create a copy of a current course section + Use the Copy Section option to create a clone of an existing section you have created under the course. This option copies over the course materials you've built out in the existing section. This is a good way to add a new class with the same materials, but a different roster of students. Since this operation also copies your existing materials and content, check your Transfer History to follow the progress of the section copy. + + Click My Courses in the top right corner of the drop-down menu. + Click the gear icon to the right of the section you'd like to copy. + Select Copy Section from the drop-down menu. + Complete the Copy Course Section form. + Click Create. + + + Note: Upon copying a section, you will receive a notification that the process is being executed and that you can access a list of large operations from the Transfer History area. Once the copy process shows completed in Transfer History, the course section will be available from Courses. +   + Setting the Grading Period: + Select the correct term for your course.  To scroll to see additional terms, place your curser on the right side of the dates to see the scroll bar and move as necessary. (You will only see the scroll bar when your curser is hovering over it.) +   + + ",2021-02-12T19:12:20Z,2024-03-18T09:11:35Z,2024-03-13T17:35:36Z,2025-04-01T00:00:00Z,3,7,0,0 +6000022843,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Creating a Shared Discussion Across Sections or Courses,"Schoology, Course, Share, Discussion"," Keywords: Schoology, Course, Share, Discussion + Aliases: + + + + Sharing Discussions + You can share your ungraded discussion with other courses. This feature is located in Options when creating a discussion and must be done at time you create the discussion. + Click here to learn more about Schoology Discussions. + +Note: You cannot opt to mark a discussion as a shared discussion after you have created it. The Shared Discussion icon only appears when you are creating a new discussion. + To create a Shared Discussion: + + Click Add Materials. + Select Add Discussion. + Enter a title and a description or instructions. + +Select Shared Discussion in Options. + + + + 5. Select a section you administer to share the discussion. You can also password protect your shared discussion (optional). + 6. Click Create. + +Note: Do not Enable Grading. Graded discussions cannot be shared. + + + How students in other course/classes join your discussion if you are not an Admin in that course: + Sharing the discussion will give the discussion a Share ID that other instructors can use to join their classes into the same discussion.  + + + Click Share with your courses to add additional sections you administer to the discussion. + Copy the Share ID number and distribute it to other instructors if you would like to share the discussion with other courses taught by others. + + + Joining a Shared Discussion:  + If another instructor has shared their discussion's Share ID with you, you can use that to add the shared discussion to your own course, so that all of your students can collectively participate in one big discussion across sections. + To join a shared discussion: + + On your Materials, page use the Materials Filter and sort by Discussions. Note: You must have one existing discussion in your materials for this to appear as an option. + + + Click Options + + Select Join Shared Discussion + + Enter the Share ID, or the Discussion ID provided to you and the passcode, if applicable. + Click Join Discussion. + + + + Limitations of Shared Discussions: + + If you do not see the option to share the discussion under Advanced, it is likely that Grading is enabled. Graded discussions cannot be shared with other courses. + You cannot share discussions after they have been created. + Shared discussions are not available across linked sections. + The Share ID does not appear unless the discussion is already shared with another course you administer. + ",2020-04-08T22:53:07Z,2024-03-18T09:11:31Z,2024-03-13T17:21:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000027100,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Disable Submissions vs. Locking Submissions in Schoology,110," Keywords: schoology submissions, disable submissions, lock submissions + Aliases: turn off submissions + + Lock Submissions + When assignment submissions are Locked, students can no longer submit, but students and course admins can still access and review previous submissions. For example, teachers may prefer this option if they want students to submit to the assignment in Schoology before a specific deadline. + You can choose from the following settings when locking an assignment: + + +Unlocked: Allow submissions. + +Lock on: Set a time/date after which submissions will not be allowed. + +Lock now: Do not allow submissions. + + + + +Disable Submissions + + When assignment submissions are Disabled, students can no longer submit. Additionally, students and course admins will not have access to any previous submissions. Submissions must be Enabled in order for students and course admins to see them again. For example, teachers may prefer this option if they want to track an assignment that is submitted outside of Schoology, such as a presentation or other non-digital assignment. + +Note: Even though you cannot see submissions when they are disabled, the submissions have not been deleted. Enable submissions again to gain access to previous submissions. + + ",2021-05-18T21:35:56Z,2024-03-18T09:11:36Z,2024-03-13T17:23:26Z,2025-04-01T00:00:00Z,0,0,0,0 +6000015649,6000542926,Technology,"Add & Manage Content, Materials, and Updates",1,2,Embed YouTube video with NO suggested videos showing at end in Schoology,"YouTube Videos, Youtube, Embed, Schoology"," Keywords: Embed Youtube Videos Video Schoology + Aliases:  + Embed YouTube video into Schoology with NO suggested videos showing at end of the video.  The Video will loop back to the beginning.  I also show how to remove the controls so students cannot open the video in YouTube. + + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + The video ""Embed a YouTube video in Schoology with no suggested videos at end"" by Donna Squires, uploaded on September 28, 2018, is a tutorial on embedding YouTube videos into Schoology courses without displaying suggested videos at the end. The video is 293 seconds long and covers the following steps: + + +Accessing the Embed Code: Navigate to the desired YouTube video and click on the 'Share' button. From there, select 'Embed' to access the embed code. + +Modifying the Embed Code: In the embed options, uncheck the 'Show suggested videos when the video finishes' option. This alters the embed code to ensure that no suggested videos are displayed after the video ends. + +Additional Settings: Donna also suggests unchecking 'Show player controls' to remove the ability to fast-forward or watch the video on YouTube directly. This modification further changes the embed code. + +Copying the Embed Code: Once the modifications are made, copy the revised embed code. + +Inserting into Schoology: In the Schoology course, place the cursor where the video is to be displayed and select 'Insert Content' followed by 'Image/Media.' Choose 'From the web' and paste the copied embed code. + +Adjusting Size and Display: The size of the video can be adjusted to match other content on the page. Donna demonstrates how to edit display settings, like inline display or a new page display, for the embedded videos in Schoology. + +Finalizing the Embedding: Save the changes to see the embedded video in the course. The video will play at its normal speed without showing suggested videos at the end or providing controls to change playback speed. + + The video provides a clear, step-by-step guide for educators looking to incorporate YouTube videos into their Schoology courses in a controlled manner, enhancing the learning experience without distractions. ",2018-09-28T00:28:07Z,2024-03-18T09:11:29Z,2024-03-14T21:13:20Z,2025-04-01T00:00:00Z,0,3,0,0 +6000034002,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Export Schoology Materials and Resource Collections,110," Keywords: Schoology, Resources, Collections, Export Materials + Aliases: Share Course Materials, Export Courses, Transfer Courses + + If you are leaving your current position, and need or want to share or export materials from your Schoology account, you will first want to save courses and materials to a Collection in Resources. See Save/Copy Materials to Resources in Schoology for more information. + + Once you have saved items to a collection in My Resources you can export the collection. + + Organize, Import, or Export Collections + At the top right corner of My Resources is a dropdown menu that includes the options to Reorder, Import, and Export collections. + + + + + Reorder: This option enables you to arrange the order of your collections. Click the arrow that appears next to the collection and drag the collection to your desired location. Don’t forget to save! + Import: This option enables you to import files exported from Moodle 2+, Blackboard, Brainhoney, or Common Cartridge (v1.2). You may also import standard ZIP files as Schoology Collections, or QTI ZIP files from another system. + Export: Export a collection as a Common Cartridge file (IMSCC v1.3). Common Cartridge files can be imported into systems that support the IMS Common Cartridge format. + + + + Transfer Exported Collections + To access the Transfer History, click on the dropdown arrow next to your account profile and select Settings. You will see the Transfer History tab. + + + ",2023-06-02T21:43:50Z,2024-04-10T18:06:25Z,2024-03-13T17:36:42Z,2025-04-01T00:00:00Z,0,1,0,0 +6000025259,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,FAQ Mid-term Changes to Student Enrollment or Teacher Courses in Schoology,110," Keywords: saving course materials, transfer grades, transfer student work + Aliases: Schoology + Please see the Frequently Asked Questions document to learn what happens and what options are available if you have a student(s) added or removed to courses, you change a grade, class, or course you are teaching, and how to manage the materials. We will continue to add questions and information as we receive it.  If you have a question, please submit it in a ticket and we will get you an answer as soon as possible and update the table. + + FAQ Mid-term Changes to Student Enrollment or Teacher Courses in Schoology ",2020-11-04T16:55:45Z,2024-03-18T09:11:34Z,2024-03-13T17:34:44Z,2025-04-01T00:00:00Z,1,0,0,0 +6000020740,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Fix Files or Links that Won’t Load in Schoology,"Schoology, Files, Loading"," Keywords: Schoology, Files Loading + Aliases: + + How Staff Fix Files that Won’t Load in Schoology help doc (click here to open Google Doc) + + + ",2019-10-21T02:49:27Z,2024-03-18T09:11:30Z,2024-03-13T17:20:39Z,2025-04-01T00:00:00Z,0,1,0,0 +6000024792,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,"Guide to Creating, Using, and Saving Rubrics in Schoology","Schoology, Rubrics"," + Keywords: Schoology, Rubrics + Aliases: + + Use rubrics to grade course assignments and discussions by measuring performance for your students. + Rubrics may be added to the following course materials: + + Assessments (subjective questions only) + Assignments + Discussions + Tests/Quizzes (Short Answer/Essay Question only) + + + Create Rubrics + You can create a custom rubric in the Grade Setup area of a course, or you can create them directly from an assignment or graded discussion and save them in Grade Setup for reuse. + You may also create rubrics in your Resources and copy them to any course you administer, and you can copy individual rubrics between courses or to your Resources from the Grade Setup area of your courses. + + You can add two types of criteria to a rubric: + + Custom criteria that you add and update manually. + Criteria aligned to standardized learning objectives, such as Common Core or state standards. + + To save a custom rubric to a course: + + Select Grade Setup in the left menu of the Course Page. + In the upper-right corner of the page, click the Add menu in the Scales-Rubrics section and then select Rubric to open the Rubric Editor. + Add a Rubric Title. + To add custom criteria: + + + Add titles and descriptions for each learning objective. + To add additional rows of custom criteria, click +Criteria below the rubric. + + + +To add standards-aligned criteria: + Click Align Learning Objective below the rubric. + Click through the standards browser levels to each desired objective, or type keywords in the search box. + When you reach the desired learning objective, click to highlight it, and then click Add Learning Objective to add it as a criteria. + + + +To replace the rubric’s grading scale with a custom scale from your course, click Apply Grading Scale in the upper-right corner and then select the desired point-based scale from the menu. Note: You can only apply point-based grading scales to rubrics. You cannot undo this action after completing it. + + Use the menu items on the upper left to close, expand, or hide the rubric. + As you add rows and columns and adjust points scales, the total points available for the rubric update automatically in the Total Pts field. + Click Create to complete. + +   + + +Further customize your rubric + + + To add additional columns to the scale, hover over the cell and click the + icon that appears to the left and right of each cell. + To change the points and descriptions for individual grading scale levels, click into their respective fields, and add new ones. + To remove a row or column, hover over the cell and click on the x icon that appears in the upper right. + To reorder the rows, click on the double bars to the left and drag it to the appropriate location. + + To create a rubric directly from a course discussion or assignment: + + Create the discussion or assignment, or click the gear icon to the right and select Edit in the menu to open an existing discussion or assignment. + Open the Scale/Rubric menu and select Create New to open the Rubric Editor. + Follow the above instructions to create a rubric, starting at step 4, to complete the rubric. + + + Adding Criteria, Learning Objectives, and Grading Scales to Rubrics + + + The first two rows in the Criteria column are standards-aligned criteria. Click +Learning Objectives to add standards-based criteria to your rubric, and track your students' progress on these criteria in Mastery.  + The second two rows are custom criteria. Click +Criteria to create your own criteria to add to the rubric. + + Alternatively, you may choose one of your grading scales from the menu to replace the rubric’s current grading scale. Click Apply Grading Scale in the upper-right corner of the rubric to apply your scale to your rubric. + + Use Rubrics for Grading + +Notes: + Rubrics cannot be used to grade an entire Test/Quiz or Assessment. Rather, they can be used to evaluate a specific question on a test, such as a short answer question. + Only one rubric may be added to a course material or item. It is not possible to add multiple rubrics to one item. + + + To add rubrics to assignments or graded discussions: + + Create an assignment or graded discussion, or click the gear icon to the right of an existing material and select Edit. + Click on the Scale/Rubric menu. + Select an existing rubric, or create a new one specific to the graded item. + + + + Changing the Overall Score of a Rubric-Graded Assignment + You can also change the overall score of the assignment in the rubric without changing any of the scores for the individual criteria — for example, if you need to lower the grade for a late submission, but don’t want student mastery reporting to inaccurately reflect a lack of understanding of a criterion in the rubric. + To change the overall score in the rubric, click in the Total Pts cell, and add the new score. After changing the score, a clear override link displays below the score — click this link to revert the score back to the total of the individual criterion scores. + + + Display Rubrics to Students + When you add a rubric to a graded item, you'll see the option to Show to students during the editing or creation process. Enable this checkbox to let members of the course view the rubric in the assignment or discussion profile. + When your students view the assignment description, the rubric is included with the description. +   + +   + Edit, Copy, Delete, or Save to Resources + When you change an existing rubric, the change applies to the rubric in all the materials that use the rubric throughout the course. If you want to change a rubric for a specific item, we recommend that you create a new rubric instead of adjusting an existing one. + Changes made to a rubric do not affect copies of the rubric that you have added to other courses. +   + To edit a rubric: + + + Click the name of the rubric in Grade Setup or from the Edit option after clicking the gear icon to the right of the graded item. + To add additional columns to the scale, hover over the cell and click on the + icon that displays to the left and right of each cell. + To change the points and descriptions for individual grading scale levels, click into their respective fields, and add new ones. + To remove a row or column, hover over the cell and click on the x icon that appears in the upper-right. + To reorder the rows, click on the double bars to the left and drag the criterion to the desired row. + + + Click Save to save your changes. + + + You can also copy a rubric you’ve created in one course and add it to any other courses in which you’re an Administrator. + + To copy a rubric and add it to a different course in which you are an Administrator: + + In Grade Setup, click Rubrics in the Scales/Rubrics area to display a list of all rubrics in your course. + Click the gear icon  next to the rubric you want to copy. + Select Copy to Course in the menu that displays. + In the Copy to menu, click the box next to each course to which you want to copy your rubric. + Click Add to add the rubric to each course you selected in the list. + + + To  delete a rubric: + + In Grade Setup, click Rubrics in the Scales/Rubrics area to display a list of all rubrics in your course. + Click the gear icon next to the rubric you want to delete and select Delete. To delete a rubric, it cannot be associated with any graded items. The Delete option is grayed out on the menu for any rubric that is in use in the course. The number of graded items associated with the rubric displays below the rubric name. In the screenshot above, for example, Mixed Rubric is being used in one graded item and Discussion Rubric in two. + Once you have removed the rubric from all graded items, click Delete in the menu to remove the rubric from the course. + + +Note: You cannot retrieve rubrics after deleting them from a course. Deleting a rubric is a permanent action. + Saving Rubrics + In addition to saving your course materials, you can also save individual rubrics to your Resources to reuse in another course, or to share with your Connections. + + To save an existing rubric to Resources: + + Click Grade Setup in the left menu of your course. + Click Rubrics in the upper-right corner. + Click the gear icon to the right of a rubric. + +Select Save to Resources. + + + + Copy Gradebook Settings + You can copy grading categories, scales, and rubrics from one course to another course you administer. + + To copy Gradebook settings: + + In the upper-right of the course's Grade Setup area, click Copy Settings. + Select the options you'd like to copy to another course. + Click Submit to complete. + + + + + + + + + ",2020-09-18T18:59:28Z,2024-04-10T18:06:25Z,2024-03-13T17:37:34Z,2025-04-01T00:00:00Z,0,0,0,0 +6000026429,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,HOW DO I COPY MATERIALS WITHIN A COURSE,"Schoology, Copy, Course"," + Keywords: Schoology, Copy, Course + Aliases: + + Question + I have a recurring weekly assignment in my course. I'd like to copy or duplicate this assignment. How do I copy materials in a course? + Answer  + There is no option to directly copy or duplicate materials within a course. Instead, you can save a template of your assignment to your Resources. From there, you can copy as many versions of the assignment as needed back into the course. + +Note: To copy materials to a different course that you administer, click the gear icon next to the material and select Copy to Course. You can copy the material to any other course for which you are a Course Admin. Learn more here. + To make a copy of a material within the same course: + + Click the gear icon to the right of the material. + Select Save to Resources from the drop-down menu: + + Choose a location within your Resources where you want to save a template of the material. +Best Practice: Before you get started saving your course materials to Resources, create collections for each subject area or course. A collection is a container that stores courses, folders, files, and resources you may want to use again. This enables you to curate your course content before moving it into your courses. + + Navigate to the material in your Resources.  + Click the gear icon to the right of the material. + Select Add to Course from the drop-down menu. + + Select the course and folder to which you want to add the material. + Click Add to complete. + + + ",2021-03-19T15:15:51Z,2024-03-18T09:11:36Z,2024-03-13T17:24:01Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006047,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,How to Finish Setting up CK-12 Content in Schoology,"CK-12, Content, Schoology"," Keywords: CK-12, Content, Schoology + Aliases: + + + These steps come after you've installed CK-12 (or other app in Schoology) and have added a ""material"" item into a course. See help doc attached.  + ",2017-08-10T22:01:11Z,2024-04-10T18:06:25Z,2024-03-13T17:37:12Z,2025-04-01T00:00:00Z,0,0,0,0 +6000017393,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,How to Upload Videos to YouTube and then Post to Schoology,"Schoology, YouTube, Upload"," Keywords: Schoology, Youtube, Upload + Aliases: + + + + + + + + HOW DO I USE AN EMBED CODE FROM YOUTUBE? + + ACCESSING THE EMBED CODE FROM YOUTUBE + + + Once you've navigated to the video on Youtube, select the Share option. + Click Embed. + Optional—Use additional embed options to: + + + Play the video at a specific time. + Disable player controls to prevent students from fast-forwarding a video. + Enable privacy-enhanced mode to disable cookies that track viewing behavior. + + + +Copy the embed code. + + Using the Embed Code in Schoology + You may now use the embed code anywhere in Schoology where we accept it. In the example below, the video is embedded within a discussion. + + Within the material's editor, click Insert Content. + Select, Image/Media. + Click the tab From the Web. + Select Media as the type. + Paste the embed code from YouTube into the Link/Embed field. + Click Insert Media to complete. + + + + + +  Instructional tip!   + By inserting the video directly in a Discussion, Assignment, or Page, rather than as a link only, you can set the expectations for directions for viewing the video, ask for comments to confirm viewing, as well as keep students in your Schoology course and focused on learning. + ",2019-02-15T18:19:59Z,2024-03-18T09:11:29Z,2024-03-13T17:23:17Z,2025-04-01T00:00:00Z,1,0,0,0 +6000006042,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,How to Use the Audio/Video Recording Tool within Schoology,"Schoology, Recording, Audio, Video"," Keywords: Schoology, Recording, Audio Video + Aliases: + + + You have three options for learning about this topic... + + 1 - Watch a video: + + + + + 2 - Interactive Video + CLick on any of the links below for interactive videos that will walk you through the steps. + + PSD401 Schoology - Create an Audio Recording to an Update  + PSD401 Schoology - Create Audio & Video Recording to a Discussion + + + + + 3 - Read through text and images + + How do I use the HTML5 recorder? + In any of the above-mentioned areas in Schoology that allow the HTML5 recorder: + + Click the microphone  icon in the rich text editor window. + Click: + +Audio to record an audio file. + +Audio & Video to record a video file. You must have a webcam or camera on your device to record a video file. + + + + When using the recorder for the first time, the browser will display a prompt to allow the microphone or camera.  + Click Allow to continue using the recorder: + + Click Start Recording to begin your recording. +Note: The audio recorder does not begin until you click Record, and it detects sounds. It may take significant noise - for example, clapping your hands, or tapping the microphone, for the recording to detect the 'start' sound and begin recording. + + Click Stop Recording to end your recording. + To preview your recording before posting, click the play button after the recording has ended. + Click Insert Recording to attach your recording to the update. + + +Note: + The recorder uploads the file during recording so there is less processing time when the video or audio recording has been completed. + When the file is attached, it will be converted into a readable format. Please allow time for the conversion to complete. + Please ensure you have the latest version of your browser installed as well as the updated versions of our System Requirements. + + + Back to top + Frequently Asked Questions + Which browsers are compatible with the HTML5 audio/video recorder? + The following browsers support the HTML5 A/V recorder: + + Chrome (web) + Firefox (web) + + The following browsers do not support the HTML5 A/V recorder: + + Internet Explorer (web) + Safari (web) + + If you attempt to use the HTML5 recorder on an unsupported browser, the following message will be displayed: +   + Can I use the HTML5 recorder if I do not have an internet connection? + The HTML5 recorder allows you to continue to record audio or video, even if there is no existing internet connection. You can download the recording once it’s complete and you can upload it at a later time. ",2017-08-10T22:01:03Z,2024-03-18T09:11:26Z,2024-03-13T17:23:07Z,2025-04-01T00:00:00Z,0,1,0,0 +6000025250,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Import Content to a Schoology Course from Resources,"collections, , resources, import, add, insert"," Keywords: schoology courses, import from resources, import, insert, add  + Aliases: schoology collections, personal collections, files, materials + + Import Content from Resources When in a Course + To import content from Resources, navigate to a course. + + Click Materials in the left menu of the course. + Click Add Materials. + Select Import from Resources from the drop-down menu. + + +      + 4. Select the Resource Collection that contains the course content. + 5. Check the box to select all items and folders, or select specific items and folders for import. + 6. Click Import to complete. Use Advanced Options as needed. &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + Add material to a course from the Resources area + If you prefer to add specific material to a course, you can add material from Resources to a course, or copy material from a previous course. + + To add material to a course from Resources, follow these steps: + + Click Resources in the top menu. + In the Resource Center, select from Personal, Public, or Group Resources. + +Navigate to the collection of Resources with the material you'd like to add to the course. &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + + + Once in the Collection, choose what you will add as well as where you will add it with the following steps. + + To add ALL materials in the Resource Collection  + + Click on the box to the left of Title. this will select all material items and an Edit button will appear. + Click on Edit to see a drop down menu and select Add to Course + Select the course to which you'd like to add the material template. + Click Import + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + To add select materials to multiple Courses + + Click on the gear to the right of the material template. + Select the option to Add to Course. + Select the course(s) to which you'd like to add the material template. + In the pop-up menu, check the box to the left of each item to add the item published.  + +Click Add to complete. &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + + You can also add direction from another course:  + To copy material from a previous course to another course, follow these steps: + + Click Courses in the top menu. + Select My Courses. + Click on the course with the material you'd like to copy. + Click on the gear to the right of the material. + Select the option to Copy to Courses. + Select the course(s) to which you'd like to copy the material. + Click Copy to complete. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; ",2020-11-03T17:48:35Z,2024-03-18T09:11:34Z,2024-03-13T17:21:10Z,2025-04-01T00:00:00Z,2,0,0,0 +6000026012,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Individually Assign Folders in Schoology Courses,"Individually assign, folders, schoology "," Keywords:  Schoology folders, assign folders, individually assign folders + Aliases: Folders + + + This feature allows teachers to assign folders to specific students and grading groups so that only the assignees can view the folder and its contents. Any materials added to the folder are automatically updated to be available to the assigned student(s). + When should I individually assign a folder? + Individually assigning folders empowers educators to: + + Easily provide students with differentiated content without going through the time-consuming process of assigning each material individually + Create personalized folders to support one-on-one instruction where anything added to the folder is automatically updated to be available to that student + Support students with accommodations or any kind of learning need and deliver tailored content more quickly and easily + Build out various paths through lessons and assign to students based on their interests + + If you want to individually assign specific materials, see How do I Individually Assign Course Materials? + +   + How do students access individually assigned folders? + Students that have been individually assigned a folder will have access to that folder and all materials within it from the course materials page. + Students that have not been individually assigned a folder will not see it in their course and will not be able to access any materials within the folder. + + How do I individually assign a folder? + Access the Individually Assign tool from the course materials page or directly within a folder. + From the Course Materials page: + + Navigate to your course materials page. + Click the gear icon next to the folder you want to assign. + Select Individually Assign from the drop-down menu. + + + From within a folder: + + Open the folder you wish to individually assign. + Click the Options button at the top of the page. + Select Individually Assign from the drop-down menu. + + + Step 1 — Select Students + Enter the student(s) name in the search field under Select Students or use the drop-down to check student(s) in the section. + To assign to everyone except for one or more students, you can check Select All and uncheck the relevant student(s). This is a great option if you want to hide the folder from students who were absent on a certain day. + + You can also enter grading groups in the search field under Select Grading Groups or use the dropdown to check grading groups(s). If you wish to assign to all grading groups except for one or more grading groups, you can check Select All and uncheck the relevant grading group(s). + + Step 2 — Confirm Your Information + Click Next to review the assignees. Then, click Assign to apply your changes. + Back to top + How do I individually assign folders in linked sections? + To assign a folder to students enrolled in linked sections: + + Click into the Select Students field. Student names will appear under specific section headers. + +Select All under the section to which you want to assign the folder. + You can also select specific students within each section. + + + Back to top + How do I edit the assignees? + Step 1 — Select Students + + To remove assignees: uncheck the student(s) or grading group(s) from the Select drop-down or click X next to the name of the assignee. + To add assignees, check any additional students or grading groups from the Select drop-down. + If a folder has been individually assigned to specific students or grading groups, but you want to make it available to everyone in your class, click Make Available to Everyone. This will remove any students who are individually assigned and make the folder accessible to all students enrolled in any sections where it is published. + + + Step 2 — Confirm Your Information + Review the assignees or note that the folder will be “unassigned” and visible to all students in the section(s) where it is published. Click Assign to confirm and apply your changes. + Back to top + How do grading groups interact with individually assigned folders? + What happens if I change which students are in the grading group? For example, a student submitted a test in an Individually Assigned folder, but then I remove the student from the grading group? + If you remove a student from a grading group, all previous submissions completed while the student was a member of the group still apply to the student's grade. For example, if you are using grading groups for differentiated learning, and students move to a different group in the middle of a grading period, all graded items they completed from the first group still apply to their final grades and display in all grade reports. + Back to top + How do I know if a folder has been assigned? + Once a folder has been assigned, you will see Individually Assign icons under the folder on the course materials page. The icons indicate how many student(s) and/or grading group(s) the folder is assigned to: + +   + You can click the icons to navigate to the Individually Assign area. +   + +   + Back to top + What if I want to edit the assignees of materials within the folder? + When a folder is assigned to students or grading groups and you wish to edit the assignees of a specific material within that folder, you must do this at the folder level. There is not a way to edit the assignees directly in the material. + To edit the assignees for that item, move it out of the assigned folder. If you want to individually assign specific materials, see How do I Individually Assign Course Materials? + + Back to top + +Important Notes:  + Ensure that submissions are Enabled. Assessments can be enabled from the Edit area within the assessment. Test/quizzes can be enabled from the Settings area within the test/quiz.  + If some students have already completed an item that is later individually assigned to specific students, the scores for the students not included when individually assigning will temporarily ""disappear"" from the gradebook. They will reappear once the item is reassigned back to the entire class or to the affected students. To circumvent this, you can create copies of the item to individually assign, rather than reassigning a single version.  + If you sync grades from Schoology to an SIS, individually assigned items sync over to the SIS gradebook and are visible to all students in the course. Students who were not assigned this item will view the assignment title but no grade will be passed to the SIS gradebook. + + + Frequently Asked Questions + What happens if I move content out of an assigned folder? + If materials or sub-folders are moved out of an individually assigned folder, the content will retain the assignees. Once the content has been moved out of the assigned folder, you can edit the assignees. + What happens if I move content into an assigned folder? + + When you move materials that are not individually assigned into an individually assigned folder, the materials will be assigned to the assignees set in that folder. + When you move a material that is already individually assigned into an individually assigned folder, the material’s previous assignees will change to the assignees set in that folder. + When you move a material from an individually assigned folder into a different individually assigned folder, the material’s assignees will change to the assignees set in the destination folder. + + What happens if I delete a folder? + When you delete an individually assigned folder, the materials will no longer be accessible to those who it was assigned to. + + You can restore the items from the Course Recycle Bin. It is not possible to restore the folder. If you restore the items to the course materials page, they will retain the assignees that were set before it was deleted. + If you wish to restore the original folder structure, you can recreate the folder first with the same assignee settings, then restore the materials to that folder. + If you restore the materials to an individually assigned folder that has different assignees from the assignees the material previously had, the material’s assignees will change to those set in that folder. + + What if a folder is assigned to a grading group and I’ve also assigned it directly to a specific student in that grading group? + The material will be assigned to that student. If you remove the grading group from the list of assignees, the student will retain access to the folder. If you remove the student as an individual assignee, the student will retain access as a member of the grading group. + Can I use completion rules with an assigned folder? + Yes, Completion Rules can be applied to individually assigned folders. + Can I assign folders from the Schoology Mobile Apps? + + No,  the Individually Assign settings of a folder cannot be edited from the Schoology iOS or Android apps. These settings must be adjusted from a browser. + Students can access individually assigned content from the mobile apps. + ",2021-01-27T20:55:14Z,2024-03-18T09:11:35Z,2024-03-13T17:20:49Z,2025-04-01T00:00:00Z,0,0,0,0 +6000026011,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Individually Assign Material in Schoology Courses,"schoology materials, individually assign, individually assign assignment"," Keywords:  Schoology materials, assign materials, individually assign materials + Aliases: assignments, pages, quizzes, assessments,  + + How do I individually assign course materials? + The ability to individually assign course content is a foundational component of personalized learning; many teachers start with differentiation when they are trying to personalize learning. + You can use the Individually Assign option to assign course materials (assignments, tests/quizzes, assessments, discussions, pages, files, links, external tools, media albums, SCORM, and web packages) to individual students and/or to grading groups. When you individually assign an item, it only appears to the assigned student(s) or grading group. + + When should I use Individually Assign? + This feature may be a good solution if: + + You want to give an extra credit assignment to certain students. + A student needs to make up an assignment before or after the rest of the class. + You want to create a modified version of an assignment or test for certain students. + You want to create a page to provide personalized instructions to one or more students. + + +Notes: Note:  Individually Assigning impacts PowerTeacher Pro displays. See the section below on how Individually Assigned items are displayed in PowerSchool/ PowerTeacher and Parent Portal Views. + + How to Individually Assign materials from a Course + You can individually assign content as you create it from the Add Materials menu, or individually assign existing content by clicking the gear icon and editing the material: + + From the Create or Edit screen of the material you would like to assign, click the Individually Assign icon within the Options field. + Enter the names of the student(s) or grading group(s) to whom you would like to assign the material. + Click Save Changes to complete. + + + + Below, an existing Test/Quiz is individually assigned to a grading group: + + + Can students see items that aren't assigned to them? + No, individually assigned materials are only visible to the assigned student(s) from the Course Materials page. + + How do grading groups interact with individually assigned materials? + What happens if I change which students are in the grading group? For example, a student submitted a test on an Individually Assigned assessment, but then I remove the student from the grading group? + If you remove a student from a grading group, all previous submissions completed while the student was a member of the group still apply to the student's grade. For example, if you are using grading groups for differentiated learning, and students move to a different group in the middle of a grading period, all graded items they completed from the first group still apply to their final grades and display in all grade reports. + + Grading individually Assigned Materials + When you individually assign graded materials, you can only enter grades into the gradebook for the students to whom you assigned the item. In the screenshot below, the ""Unit 1 GT Quiz"" is assigned to a group of students: + + + + Important Notes: + + Ensure that submissions are Enabled. Assessments can be enabled from the Edit area within the assessment. Test/quizzes can be enabled from the Settings area within the test/quiz.  + If some students have already completed an item, then you individually assign it to specific students, the scores and submissions for the students not included in the individual assign tag will temporarily ""disappear."" To see all students' scores, remove the individually assigned tag. The submissions and grades will repopulate for all students who have completed the item. + If you sync grades from Schoology to an SIS, individually assigned items sync over to the SIS gradebook and are visible to all students in the course. Students who were not assigned this item will view the assignment title but no grade will be passed to the SIS gradebook. + + + + + PowerSchool/PowerTeacher and Parent Portal Views + When using grading groups or assigning to individual students, please be aware of how these are viewed in PowerSchool/PowerTeacher Pro and PowerSchool/Parent Portal.  In Schoology students only see the materials that are assigned to them.   + + When Schoology and PowerSchool sync, ALL assignments are passed over to PowerSchool.  This means you see the assignments for both in the PowerTeacher Pro gradebook and students and parents see the ALL assignments in Parent Portal.  You will want to communicate this information to students and families, instructing them to view the Schoology course and Student Report to know which assignments the student is responsible for.  You may also want to set up a naming convention to help them know which assignments should have grades. + + Examples of each view:  + Schoology gradebook - Teacher View + + + PowerTeacher Pro gradebook - Teacher View + + Student Grade Report in Schoology - Student and Parent Account view + PowerSchool Parent Portal Class Assignments- Student and Parent Account view + + + + + See Creating Grading Groups in Schoology for more information. + See Individually Assign Folders in Schoology Courses for more information. + ",2021-01-27T20:48:41Z,2024-03-18T09:11:35Z,2024-03-13T17:20:59Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024803,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,"Insert Content in Schoology Materials (Assignments, Pages, Discussions, Assessments)","Schoology, Materials, Assignments, Pages, Content"," Keywords: Schoology, Materials, pages, content, Assignments + Aliases: + + INSERTING CONTENT INTO YOUR MATERIALS  + + The Insert Content tool is available in the Description field toolbar when you create or edit materials in Courses, Groups, or Resources. + Use this tool to incorporate a variety of content inline with your text to: + + Give it more visual interest. + Provide external resources. + Clarify terms. + Include complex language symbols and mathematical equations not found on a standard keyboard. + + You can also include content from your Schoology Resource Apps. + +  Resource Apps + + To insert content from your Schoology Resource Apps: + + +Install the apps in your account. All installed Resource Apps display in the Insert Content drop-down menu. + Open the menu and select the app to view or search for content in the resource. For example: + Select YouTube and search for a video. + Select the checkboxes for all the videos you want to add. + Open the Import menu and select Import as Embed. + + + Select the embedded content to adjust its size or delete it. + Click Create for new content or Save Changes for content you’ve edited. +Note: Embedded videos do not display inline until you save or update your content. + + + Image/Media + Upload image and media files from your computer or local network. While there is no limit to the number of files you can attach to materials in Schoology, you must upload each file individually. The maximum file size is 100MB/file. While Schoology supports most common image and media file types, make sure your students’ computers or mobile devices have the necessary plugins (Flash) installed for some content to display properly. + +Note: To learn more about uploading images/media to assessment questions, click here. + + Supported file types + + Images + *.jpg, *.gif, *.png, *.jpeg + + + Media (video) + *.flv, *.mp4, *.mp3, *.mov, *.m4v, *.m4a, *.3gp, *.3g2, *m2v, *.avi, *.mpg, *.asf, *.wma, *.wmv, *.wm, *.swf, *.rm, *.caf + + + + + + + You can also use a link or embed code to include image or media files from the web. + + After the file has loaded, select it to resize or delete it. + Link + + To include an inline link to an outside resource you want students to review: + + Select the text or media, + From the Insert Content menu select link. + Enter a URL to create a hyperlink. + + Symbol + Insert a variety of special characters using the Symbol menu: + + From the Insert Content menu select Symbol to open the table. + Select a special character. + + + Equation + Use this option to add Operators, Equations, Relationships, Greek letters, Arrows, and other miscellaneous symbols for math, chemistry, physics, and even music materials. + + From the Insert Content menu select Equation. + Click one of the tabs along the top of the window to open a table of characters. + Select a special character. + + Operators + + Equations + + Relationships + + Greek Letters + + Arrows + + Misc + + LaTeX + Select the LaTeX option and paste or create your LaTex input. Click Insert to view the text as your students will see it. + Tooltip + Add tooltips to provide additional information when a user points to selected content. + + To add a tooltip to a Page, Assignment, or Test/Quiz question: + + Highlight text or media. + From the Insert Content menu select Tooltip. + Enter the text to display in your tooltip and then click the checkmark. + +      The tooltip displays when a user hovers over the text or image. +   + Additional Information + You can also Insert Content when writing Multiple Choice Test/Quiz questions. + + Click the pencil icon  to the right of any Choice field in a multiple choice question to open the rich text editor for that answer choice. + If your inserted content does not display properly, make sure that your Internet browser is not blocking mixed content. + Guided video that details adding content into a Schoology Discussion Post:   + + ",2020-09-21T22:10:54Z,2024-03-13T18:07:52Z,2024-03-13T18:06:03Z,2025-04-01T00:00:00Z,5,1,0,0 +6000031456,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Leverage Schoology for a Substitute,110," Keywords: substitute plans, schoology sub plan + Aliases: substitute sub folder + + + Consider leveraging Schoology by creating an emergency (or planned) folder with self-paced student learning options that is ready to go but unpublished until you need it. A guest teacher need only point the students to your course and monitor engagement. You can include videos (of you teaching! ??),  links, discussions, directions, articles, and even offline activities to keep students learning. A student can easily cast or share their screen if something needs to be shown to the whole class.  + + + + + + See this article for more ideas: + Preparing Sub Plans in Schoology ",2022-08-03T23:22:01Z,2024-03-18T09:11:39Z,2024-03-13T17:23:36Z,2025-04-01T00:00:00Z,0,0,0,0 +6000022142,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,"Make Completion Rules, Individually Assign Items and Lock Items in Schoology help video (updated March 2020)","Completion, Rules, Assign, Schoology"," Keywords: Completion Rules, Assign, Schoology + Aliases: + + + + Draft Mode and Publishing Assignments + +Toggle Assignment Visibility: + To prevent students from accessing assignments prematurely, navigate to the assignment, click on the gear icon, and select Edit. + In the edit mode, locate the publishing status (represented by a green icon for published items). Clicking this icon toggles the assignment between published and unpublished status. Unpublished items are not visible to students. + + + Setting Folder Access Times + +Control Folder Access with Open and Close Dates: + For controlling when a folder becomes accessible, edit the folder's settings by clicking on the gear icon and selecting Edit. + Choose to publish the folder on a specific date or within a date range. This allows the folder to automatically open for access on the start date and, if desired, close on an end date. + + + Implementing Student Completion Rules + +Use Completion Rules to Sequentially Release Content: + In the Materials section, access the folder's options and select Student Completion to set up rules. + Define conditions that must be met before students can progress, such as viewing a document or achieving a certain score on a quiz. These rules help ensure students engage with the content in a structured manner. + + + Assigning Work to Individuals or Groups + + + Creating Groups: + In the Members section of your course, create student groups by clicking on the Add group option. Name your group and add members accordingly. + + + Individually Assigning Assignments: + For assignments, go to the gear icon, select Edit, and then Enable Grading. Under Individually Assign, choose specific students or groups. This assigns the work only to selected members, allowing for differentiated instruction. + + + Individually Assigning Folders: + Similar to assignments, you can assign entire folders to individuals or groups without going into edit mode. Simply use the Individally Assign option directly from the folder's gear menu. + + + Locking Assignments and Managing Submissions + + + Locking Assignments: + To prevent all interactions with an assignment, including submissions, use the Lock option found in the assignment's settings. This is useful for controlling when students can submit work or access assignment content. + + + Disabling Submissions: + If you wish to allow students to view an assignment but not submit work, use the Submissions Enabled toggle to turn off the submission feature. This can be particularly helpful after grading periods have ended. + + ",2020-03-10T03:31:08Z,2024-03-18T09:11:30Z,2024-03-13T17:20:28Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025165,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Messaging Tool within Schoology,"send messages, messages from header, messages to course, messages to group, respond to schoology messages from email"," + Keywords: Send messages, messages from header, messages to course, messages to group, respond to schoology messages from email + Aliases: Schoology +   + +Notes: + Students cannot send messages to each other. + Deleting a message you sent will not delete it on the receiving end. + + + Send Messages from the Header + The header in Schoology provides a quick and easy way to access your messages from anywhere within Schoology. When a new message arrives in your inbox, a yellow number displays until you open the new message. + + To send a message from the header: + + Click the envelope icon in the header. + Click New Message. + Enter the recipient's name in the To field. A list of users automatically populates as you type. +Note: If a user does not appear when you type their name, it's possible they've restricted messaging from their account privacy settings. + + Select the user from the list. + Enter a subject and message. + Click Send to complete. + +   + + Send Messages to a Course or Group + You may also send messages to all members in a course or group. Sending a mass message creates individual correspondence between you and the member of the course. When the member replies to your message, the message will remain private between you and the member. To send a message to a course or group, please see our article on course and group messages. + + Send a Response to a Received Message + Even if the settings in place at your school don't allow you to send messages, you may be able to receive messages. + + To respond to a message: + + Click the envelope icon in the header. + Click a message to open and view its contents. + Enter a response. + Click Send to complete. + + + +Note: If you receive a message that has multiple recipients, all recipients will see your reply. You may respond to only the sender of the message by replying to the email notification you received (see below). + Responding to a Message from Your Email Account + If you have set your Schoology permissions to receive email notifications for received Schoology messages, you can respond to the message directly from the notification by clicking Reply in your email account, as you would respond to a regular email. + +Note: Responding to a message from an email notification only sends a response to the Schoology member who sent the message, regardless of whether it was sent to multiple other recipients. To respond to all message recipients, reply from within Schoology Messaging instead of your email account. + You may also send messages from any place the user's information is available. These areas include the following: + + The Members area of courses and groups. + When searching for a person using the magnifier icon. + The Faculty area on the school profile. + User Profiles. + + + ",2020-10-26T21:52:24Z,2024-03-18T09:11:33Z,2024-03-13T17:33:36Z,2025-04-01T00:00:00Z,1,1,0,0 +6000022545,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Navigate and Use Linked Sections,"courses, Schoology, sections, navigate linked sections, announcecments, posting updates, bulk edits"," Keywords: navigate linked sections, courses, Schoology, sections, announcements, posting updates, bulk edits + Aliases: Schoology + How to Use Linked Sections  + Linked sections share the same Materials and the same Grade Setup. All other areas of the course are separate, but as the Course Admin you can toggle among sections in each area.  + + Making announcements and posting updates + Creating materials + Using Course tools Course tools include: Gradebook, Mastery, Attendance, Members, Analytics, Workload Planning, and course-level Apps + + Grading  + + Making Announcements and Posting Updates in Linked Sections + When you link your sections together,  you can send updates to all of your sections within a course at once. When you create an update, by default, the post will go to all of your sections. You can click the x next to each section name if you do not want that section to see your post. + When you post an Update to linked sections, it will appear multiple times in your Updates area–once for each section you post to. However, the update only displays once for your students, for the section in which they're enrolled. + + + Creating Materials in Linked Sections  + Linking sections enables you to manage your materials in one place. When you click Add Materials after linking your sections, the items you add to your course are added across all of the sections.  + To create identical items across the linked sections, simply clicking Add Materials and fill out the create form of your desired material type. Enter the due date in the date field next to All Sections.  + + + Customizing Materials in Linked Sections + If you would like to differentiate the due date and availability of this item for each of your linked sections, click Select Sections to Customize below the Due Date field. Select the section(s) to customize and enter the Due Date for each section. If you would like to make an exception for one section to have its own due date (or time), click Select Sections to Customize and then check the desired section. Selecting a specific section will pull out that section's availability fields, and all the other sections are labeled Everyone Else: + +   + If you would like each section to have its own due date, check Select All, as in the example below. + + + You can also use the Bulk Edit area to customize the availability of an item. The published section is displayed next to the due date: + + Each course section is displayed under the Due date column. Use your cursor to hover over the book icon next to the due date to confirm the course section name. A green circle indicates the item is published in that course section. The gray circle indicates the item is unpublished in that course section. + A Note about Availability of Materials in Linked Sections: If you publish items from the gear icon drop-down menu on the Materials page, you publish the item to all sections; you cannot customize availability.  + + You will receive the message ""Are you sure you want to publish [material title] for all linked sections?"" + + Click Publish All to add the material. + + Using Course Tools in Linked Sections  + Courses with linked sections share the same Materials and Grade Setup. Everything else in your course, however, remains separate. + In your other Course tools — the Gradebook, Mastery, Badges, Attendance, Members, Analytics, and Workload Planning areas — you'll have toggles to switch among different sections. These toggles appear near the top left of the page. + For example, this screenshot of the Gradebook area in a course with linked sections shows the expanded drop-down menu you can use to toggle between linked sections in a course. + + This same drop-down menu appears in the Mastery, Badges, Attendance, Members, Analytics and Workload Planning areas as well: + + + Grading in Linked Sections + Setting Up Your Gradebook + Grade Setup does not change at all once your sections are linked. This screen looks the same as it would if you did not link your sections, and all of the items you create here — grading categories, grad scales, rubrics, and the settings you apply to your gradebook — will apply to all of the sections within this course. + + Administering Grades + You can grade your materials in Schoology from directly in the Gradebook, or from the item itself. + Gradebooks across linked sections remain separate. You can use the toggle tool and drop-down menu to move among the gradebooks for your different linked sections: + +   + Similarly, you will see a toggle tool when grading from the item itself. Below you can see screenshots of this tool in the different types of materials: + + Assignments: + + Open the assignment. + In the Submissions column on the right, select a section to see its list of student submissions. + + + + Discussions: + + Click the Discussion to open it from the Materials page. + Use the toggle in the Discussion Toolbar at the top to switch among the posts in the different sections. + + + + Tests/Quizzes + + Open the test/quiz from the Materials page. + Select the Results tab along the top. + Use the section toggle at the top to switch among submissions for the different sections. + + + + Assessments + + Open the Assessment from the Materials page. + Select Student Attempts along the top. + Use the section toggle at the top to switch among submissions for the different sections. + + ",2020-03-24T22:40:30Z,2024-03-18T09:11:30Z,2024-03-13T17:30:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000023198,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Post Updates to Courses in Schoology,"Schoology, Update, Post, Announcement, Poll"," Keywords: Schoology, Update, Post, Announcements, Poll + Aliases: + + You can use Course Updates to create announcements in your course. Post updates in your course to quickly communicate brief messages for your students. When updates are posted, they appear in the Updates section and on each individual homepage of all members in your course. + +Note: If you or your students are unable to see updates in your course, reach out to your Support Contact to submit a ticket to the Schoology Help Desk. + Add a Course Update + + Select your course from the Courses menu and then click Updates. + Add your update to the Rich Text Editor at the top of the screen and click Post. + + + + + There are several options available for editing, formatting and sharing your updates: + + + Formatting: + + Bold + Italics + Underline + Bullet List + Number List + Increase Indent + Decrease Indent + Spellcheck + Font Size + Insert Content + Link + Symbol + Equation + + + Clear Format + + + + Other Options: + + Add File + Add Link + Add Resource + Audio/Video Recording + Poll + Copy + + Sharing: + + Mark as Announcement + Share with Parents (default) +   + + + Post an update to multiple courses + Use the quick post tool from the Recent Activity feed of your home page to post an update to multiple courses at once. + + Click Recent Activity from your home page. + In the Post field at the top of the feed, click Update. + Type the content of your update, then search in the Post to... field for the courses to which you'd like to post the update. + Click Post to complete. + + + + You can use Course Updates to create announcements in your course. Post updates in your course to quickly communicate brief messages for your students. When updates are posted, they appear in the Updates section and on each individual homepage of all members in your course. + +Note: If you or your students are unable to see updates in your course, reach out to your Support Contact to submit a ticket to the Schoology Help Desk. + + This video will show you how to post an Update to multiple courses. + + + + + + To edit or delete an update after posting: + + Hover your cursor over the update and click the gear icon that appears next to the post. + Select Edit or Delete. + + + + To delete a student's comment on an update: + + Click the gear icon to the far right of the comment. + Click Delete. + + + + Set the Updates area as the default landing page for your course + + Click Course Options in the left menu + Select Edit Privacy/Course Settings. + In the Default Landing Page menu, select Updates. + Click Save Changes to update your settings. + + + + Change an update into an announcement + To change a course Update into an Announcement, check the bell icon next to the Post button. + + This promotes the update to the top of the Updates page and to the top of the Course page until you remove the announcement from the top. + + + Create Course Polls + You can create anonymous polls in your course to receive live feedback as members vote. To create a poll: + + Type an update in the text box. + Click Poll under the text box. + Two fields display by default. To add more options, click the Add Option link below the fields. + Click the Post button to complete. + + + +Note: You can also create course updates from the Home page by clicking on the Update link at the top of the page, and following the steps above. + + ",2020-04-29T19:22:01Z,2024-03-18T09:11:31Z,2024-03-13T17:22:30Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025285,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Removing Self From a Schoology Course,"remove, leave course"," Keywords:  Schoology members, unenroll, remove member, leave a course + Aliases: delete course + + If you find there is a course you no longer want to be a member of, you have two choices; + + Ask the instructor (called administrator in Schoology) of the course to unenroll you. + If you have admin rights in the course you can unenroll yourself from the Members list.  + + + + + + + *Note that current courses created through PowerSchool of which you are the main instructor, will continue to show in your course view. Please reorder your courses in My Courses or Course Dashboard for a better arrangement if you don’t want to see a particular course in a dropdown view.   + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; ",2020-11-06T20:57:41Z,2024-03-18T09:11:34Z,2024-03-13T17:35:06Z,2025-04-01T00:00:00Z,7,0,0,0 +6000025166,6000580664,Technology,"Add & Manage Content, Materials, and Updates",1,2,Responding to a Message in Schoology from Outlook Email,"schoology message, schoology email, notificiations, "," Keywords: schoology messages, email, notifications,  + Aliases: schoology email, email from schoology + + Responding to a Message from Your Email Account + + If you reply to a Schoology message directly from your Outlook email, the recipient may or may not see the reply as this is based on the personal notification setting of the individual. If in doubt, add the individual's email address in the Outlook email or respond to the message directly in Schoology. + Note: Responding to a message from an email notification only sends a response to the Schoology member who sent the message, regardless of whether it was sent to multiple other recipients. To respond to all message recipients, reply from within Schoology Messaging instead of your email account. + + If you have set your Schoology permissions to receive email notifications for received Schoology messages, you can respond to the message directly from the notification by clicking Reply in your email account, as you would respond to a regular email. + + How do I make sure I receive Schoology message in my email? + You will also want to make sure you have your Personal notification setting to allow you to receive an email notifying you when a private message is sent to you through Schoology. + Personal Notifications + + Receive a private message: Turn on this option to receive a notification whenever anyone sends you a message in Schoology. + +Note: If you receive notifications for Schoology Messages you've received, you may respond to the message directly from the notification in your email. + + Receive a new subscriber: Turn on this option to receive a notification whenever anyone subscribes to your Blog. + Another user replies to a blog comment you posted: Turn on this option to receive a notification whenever anyone replies to a blog comment you posted. + Rating on one of your Public Resources: Turn on this option to receive a notification whenever anyone rates one of your Public Resources. + Receive a network request: Turn on this option to receive a notification whenever anyone sends you a request to connect and join your network. + + ",2020-10-26T21:58:48Z,2024-03-18T09:11:33Z,2024-03-13T17:33:50Z,2025-04-01T00:00:00Z,2,0,0,0 +6000024589,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Save/Copy Materials to Resources in Schoology,"Schoology, Materials, Resources"," Keywords: Schoology, Materials, Resources + Aliases: + + HOW DO I COPY MATERIALS WITHIN A COURSE? + Follow + + Question + I have a recurring weekly assignment in my course. I'd like to copy or duplicate this assignment. How do I copy materials in a course? + Answer  + There is no option to directly copy or duplicate materials within a course. Instead, you can save a template of your assignment to your Resources. From there, you can copy as many versions of the assignment as needed back into the course. + +Note: To copy materials to a different course that you administer, click the gear icon next to the material and select Copy to Course. You can copy the material to any other course for which you are a Course Admin. + To make a copy of a material within the same course: + + Click the gear icon to the right of the material. + Select Save to Resources from the drop-down menu: + + Choose a location within your Resources where you want to save a template of the material. +Best Practice: Before you get started saving your course materials to Resources, create collections for each subject area or course. A collection is a container that stores courses, folders, files, and resources you may want to use again. This enables you to curate your course content before moving it into your courses. + + Navigate to the material in your Resources.  + Click the gear icon to the right of the material. + Select Add to Course from the drop-down menu. + + Select the course and folder to which you want to add the material. + Click Add to complete. + + + + See How to Create a Collection of Material Types in Schoology Resources and Share with Team Members for more information. + ",2020-09-01T02:58:34Z,2024-03-18T09:11:32Z,2024-03-13T17:22:55Z,2025-04-01T00:00:00Z,2,1,0,0 +6000040888,6001813135,Technology,"Add & Manage Content, Materials, and Updates",1,2,Schology - Save your Course Materials to Resources,"Schoology, Save Materials"," Save your Course Materials to Resources + As a course comes to an end, you can save the materials you’ve created to your Resources. This enables you to copy your materials to future courses or share them with other educators. + Does this save a “live” version of my course or a copy? + Schoology Resources acts as a file storage area: When you save your course it creates a copy of the materials from your course to be used as a template for future courses. There is no sync between the version in your course and the copy in your resources. If you made a change in your course, this does not update the copy in Resources. This works the other direction, too; if you change the copy in Resources, that doesn’t change the original in your Courses. + Think of your current course as a written notebook with all your lesson plans. You can take that entire notebook to the copier and make an exact duplicate of all your lesson plans as they exist at that time, and then file that duplicate away for future reference. But if you change your current lesson plans, the duplicate in your file isn’t changed.  + Important Notes: + + Course materials are saved as “templates” to Resources. Other course-specific items, such as members, student submissions, the course profile picture, and calendar events are not saved to resources.  + Depending on the number of materials in the course, it may take some time to save the course to Resources. In this case, you will see a message that reads, “Your large operation is currently being executed. You can access a list of your large operations from your Transfer History area.” Check out this article to learn more about Transfer History. + If you applied Student Completion Rules (Enterprise only) to your course, the rules are retained when the course is copied to Resources. This also means that when you copy that course content into a new course section, the original rules and sequencing are still in place.  + Assignments created with OneDrive Assignments will not be saved to resources due to the items being attached to specific class rosters. + + Save a Course to Resources + If you wish to reuse all the materials you’ve created for the course, use the Save Course to Resources option. + To save an entire course’s materials to your Resources: + + Navigate to the Materials page of the course you’d like to save to Resources. + Click Options at the top. + Select Save Course to Resources from the drop-down menu. + + 4. Select the Resource Collection in which you’d like to house your course content. If you haven’t created a collection, you can add the course to your Home collection. 5. Optional: Select a folder within the collection to which you’d like to save your course material. 6. The Save as field indicates that your course materials will be saved in a new folder within the selected destination in your Resources. Within that folder, the materials remain organized in the same structure that was used in the course. + 7. Click Submit to complete. + Save Individual Materials or Folders to Resources + If your course is organized into folders, you can save individual folders and their contents to Resources. + + Navigate to the Materials page of the course. + Click gear icon to the right of the material or folder you’d like to save. + Select Save to Resources from the drop-down menu. + + 4. Select the Resource Collection in which you’d like to house your course content. If you haven’t created a collection, you can add the course to your Home collection. 5. Optional: Select a folder within the collection to which you’d like to save your course materials. 6.If you are saving a folder, you’ll see a list of the materials within the folder that will be saved to your Resources. + 7. Click Save Copy to complete. + Important Notes: + + Course materials are saved as “templates” to Resources. Other course-specific items, such as members, student submissions, course profile picture, and calendar events are not saved to resources.  + If you applied Student Completion Rules to a folder, the rules are retained when the folder is copied to Resources. This also means that when you copy that folder into a new course section, the original rules and sequencing are still in place.  + ",2024-08-28T21:22:18Z,2024-09-03T18:40:28Z,2024-09-03T18:40:28Z,2025-05-01T00:00:00Z,0,0,0,0 +6000006028,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Schoology - How a Chemistry Teacher Utilizes Schoology,"Schoology, Curriculum, Integrate"," Keywords: Schoology, Curriculum, Integrate, Course, Setup, Functionality, Courses,  + Aliases: Schoology Course, Schoology Setup, How-To  + + Dave Stitt, a Chemistry teacher at Peninsula High School, has woven Schoology into his chemistry curriculum. Below you'll find a video that walks through how he and his students are using Schoology to help facilitate learning. You will notice an older version of the Portal, but focus on the schoology Functions that Dave covers because they are all still applicable.  + + + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + Video Transcript: + Dave Stitt provides further insights into using Schoology effectively in his chemistry classroom. Here's the continuation: + He discusses the advantages of Schoology for visual learners, as it allows embedding of YouTube videos directly into lessons, providing an engaging and comprehensive learning experience. This feature is especially useful for students who benefit from audio-visual materials. + Stitt then explains his approach to practice problems and quizzes. He shows how he sets up practice problems in various difficulty levels, offering students plenty of opportunities to practice and check their understanding with provided answer keys. He emphasizes that practice is not graded, serving purely as a skill-building exercise. + For quizzes, Stitt utilizes Schoology’s question bank to create randomized quizzes. This system allows him to pull a set number of random questions from a larger pool, ensuring each quiz is unique and tailored. He also demonstrates how to set up a practice quiz before the actual graded quiz, giving students a sense of the types of questions they might encounter. + Regarding the graded quizzes, he details how to set time limits, due dates, and browser lockdown settings to prevent cheating. The quizzes can be customized to allow multiple attempts, with various options for grading these attempts. + Lastly, Stitt talks about the assignment submission and grading process in Schoology. He shows how students submit assignments, how these submissions are logged (including late submissions), and how teachers can grade and leave comments on these assignments directly within Schoology. He notes that resubmitted assignments are clearly indicated, making it easier for teachers to keep track. + The video concludes with Stitt expressing hope that the tutorial will be helpful and offering his assistance for any further questions. His detailed explanation showcases the versatility of Schoology in managing classroom activities, assignments, and assessments. ",2017-08-10T22:00:42Z,2024-04-10T18:06:25Z,2024-03-14T20:55:25Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025224,6001168039,Technology,"Add & Manage Content, Materials, and Updates",1,2,Schoology Workload Planning Tool,"Workload, student workload, workload planning"," + Keywords: Workload, student workload, workload planning + Aliases: Schoology + The workload planning feature is available in every course section (Enterprise) to help teachers determine student workload in Schoology. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + This tool aggregates assignments and other materials across your students' courses and displays the number of assignments due on a given day. It may be useful when scheduling tests and projects, planning lessons, and understanding how much time your students have to work on something you plan to assign. + + To use Workload Planning, select a number of items to use as the threshold of items due from the dropdown at the top of the page. For example, in the image below, the teacher has kept the default Student Workload to ""2 or more items."" The grid in the Workload Planning area will be color-coded based on this number: when members of the course have the number of assignments that you have set due on a given day, the cell corresponding to that day and student will be shaded yellow. If the number of items due is one more than the number you have set, it will be orange. When the number of items meets or exceeds two items over the threshold you have set, the cell will be shaded red.  + + The top table displays a summary of student information. For example, in the image below, 9 out of 11 members in the course section have two or more items due in Schoology on Monday. That is 82% of the members in the course! + + The Student Breakdown table displays the workload for each individual student. The first student has two graded items due on Monday. Clicking on the number will further display each graded item assigned to the student. +   + + + + ",2020-10-30T15:15:44Z,2024-03-18T09:11:34Z,2024-03-13T17:34:24Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006045,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Student Completion Rules,"Student, Schoology, Completion, Rules"," Keywords: Student, Schoology, Completion, Rules + Aliases: + + + Student Completion Rules are requirements placed on course folders and/or course materials that enable teachers to structure the flow of their course, as well as create self-paced learning for students. The following requirements are available, depending on the item type: + + Must complete + Must view the item + Must post a comment/reply + Must make a submission + Must score at least + + +Notes: You can place more than one completion rule on a single item, but you cannot place the same rule on the same item more than once. You cannot, for example, use Student Completion to require multiple posts or multiple submissions. + + +Note: If a student is reporting that they have completed a rule, but unable to proceed to the next required item, recheck student progress. + Set Completion Rules for Folders + Setting completion rules for course folders requires students to complete the folder before progressing to the next folder. + To set completion rules for folders in a course: + + Click Options and select Student Completion. + + To add a completion rule to individual folders, click Add requirement.  + + To add a completion rule to all folders, click Make all folders sequential. + Click Save Changes to complete. + + + +Note: + The Requirements must be completed in sequential order setting is enabled by default for top-level folders. If you'd like students to complete folders in non-sequential order, set completion rules only for material inside of folders. + Completion rules must also be set on materials within the folder. Follow the steps in the next section to complete this. + + + + Set Completion Rules for Materials Inside Folders + If the top-level folders in your course Materials page have a Must Complete rule, completion rules must be added to items inside of folders as well. This step gives students a way to complete the folder. + In each folder, there is an option to require students to complete items in sequential order. When this option is enabled, students must successfully complete the rule(s) on one item before progressing to the next item. + To add completion rules to material inside of folders: + + Click Options and select Student Completion. + Require students to complete course material either in the folder's sequential order or in any order they choose. + Click Add requirement to add one or more requirements. + Select your material and a requirement from the drop-down menus. + Click the 'X' to remove a requirement. + Click Save Changes to complete. + + + +Note: The order in which you organize the items in the Student Completion settings has no bearing on the order in which students must complete the rules. The order in which students must complete the items in the course depends on the order in which the folders and course material are listed on the materials and/or within the folder. + + Check Student Progress + As students complete requirements, you can view each student's progress by clicking the Student Progress button at the top of the page within a folder or at the top of the Materials page. + +Note: The student progress information adjusts according to the area from which you viewing students' progress. For example, if you view student progress from the course profile, you'll see their progress for the entire course. If you view students' progress from within a folder, you'll see students' progress of the items only in that folder. + + + Recheck Student Progress + If a student is reporting that they have completed a rule, but unable to proceed to the next required item, recheck student progress:  + + Click Student Progress at the top of the page. + Click Recheck Student Progress from the bottom of the pop-out window. + The Student Progress page will refresh and the completion percentages may update. + + +   + +Note: You can click the Recheck Student Progress option in any folder-level to recheck the students' progress within the entire course. The percentage completed will reflect the required items within the area you're viewing. For example, if you view student progress from the course profile, you'll see the progress for the entire course. If you view student progress from within a folder, you'll see the progress of the items only in that folder. If you are still experiencing difficulty with Student Completion Rules and Student Progress after rechecking student progress, contact the Schoology Help Desk. + + Bypass Completion Rules  + Instructors who use Student Completion Rules may need to bypass one or more required assignments for a variety of reasons. For example, if a student is absent and makes up a required assignment with a different make-up project, or a student is new to class and doesn't need to start at the beginning of a folder with completion rules. + In these situations, instructors can use the Excused exception in their gradebook to bypass one or more materials with completion rules applied. + To apply the Excused exception, hover your mouse pointer over the cell for the material in your gradebook, click the flag that displays, and select Excused: + + Now when the student opens the Student Progress view, the material is marked as Excused and the student may continue through the materials in the Student Completion series. + + + + Individually Assign Materials with Completion Rules + You can use the Individually Assign (Enterprise only) feature to assign materials to individual students and/or grading groups of students in a folder that contains Student Completion Rules. + If you've individually assigned materials within a folder: + + Students who are not individually assigned to any materials within the folder see the folder on the Course Materials page, but no content within it. The green checkmark displays as ""Complete"" for the folder since there are no requirements for the student. + If you check Student Progress as the Course Admin, the student not individually assigned is marked as complete with a green checkmark for that folder. The individual materials are not displayed in the Student Progress window since the materials are not assigned to the student. + + If you've individually assigned an entire folder: + + Students who are not individually assigned to the folder will not see it on the Course Materials page. + If you check Student Progress as the Course Admin, the student not individually assigned is marked as complete with a green checkmark. The folder and any materials within it are not displayed in the Student Progress window since the folder and materials are not assigned to the student. + + + Copy and Save Content With Completion Rules + When you copy or save a folder with completion rules applied to resources, the student completion rules are retained. This means that when you pull that content into a new section, the original rules and sequencing are still in place. + +Note: See this article for instructions for saving your course to Resources. + + Here's a help video too: + + + Completion Rule Choices by Material Type + + + + + Completion Rule Choices by Material Type (1).pdf + ",2017-08-10T22:01:07Z,2024-03-18T09:11:26Z,2024-03-13T17:20:16Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024596,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Using Media Albums in Schoology,"Media, Album, Schoology"," Keywords: Schoology, Media, Albums + Aliases: + + Media Albums have many uses in a Schoology course.  Below are general direction on how to create a media album. There are also a few videos showing how to use them to support learning. + + Create Course Media Albums + Create albums to organize photos, videos, and/or audio files for your Course. Photos can be cropped and rotated after you add them. You may allow commenting on each item within an album. You can also tag users in your uploaded photos, or allow students to upload and tag media as well. + Creating Media Albums + To create a Media Album, follow these steps: + + Select the Add Materials dropdown menu. + Click Add Media Album. + Fill out the Media Album form with a title and description +Advanced Row:  Used the Advanced options to: + +Publish the album so that it is visible to the Members of your Course + Enable comments so members of your course are able to post comments on the media album + +Allow Instructors and Students to Add Media, or limit this ability to Instructors only + +Copy the media album to another course you administer + + + + Click Create to complete. + + After the media album is created, you can add different kinds of media to it at any point in time, just like a folder. Click Attach Files to add media from your computer’s hard drive. + Note: Uploads are limited to 512 MB/file. + + + Supported file types + + Images + *.jpg, *.gif, *.png, *.jpeg + + + Audio Only + *.mp3, *.m4a,*.wma,*.caf + + + Video/Audio + *.flv,*.mp4,*.mov, *.m4v,  *.3gp, *.3g2, *m2v, *.avi, *.mpg, *.asf, *.wmv, *.wm, *.swf, *.rm + + + Editing Media Albums + You can add media at a later date by clicking into the media album and selecting the Add Media button. + To edit a media album or its contents, select the Gear Icon in the top right corner of the media album profile. + Add captions to all of your photos at once by clicking on the Gear Icon in the top right corner and selecting Edit Media.  + + Or, click on individual photos in the album to open the photo and edit photos one at a time. Use the tools to the right of each photo to add captions, rotate the photo, and tag people: + + Drag and Drop + To change the order your photos appear in your album, click and hold a photo and then drag it to the desired location: + + + A few videos on how to use Media Albums in Schoology. + + + ",2020-09-01T17:02:54Z,2024-03-18T09:11:32Z,2024-03-13T17:21:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000020572,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Using Merging Addon to Create Schoology Parent Access Code Letters ,"Schoology, Parent, Codes, Access"," Keywords: Schoology, Parent Access Codes + Aliases: + + + This video will walk you through how to use a Merge Addon to create a how-to letter with student name and Parent Access Codes embedded into the letter. + + + + Video Transcription:  + Donna demonstrates how to use a merging add-on to generate personalized letters for students’ parents, containing their Schoology access codes. Here’s a summary of the next steps: + + +Accessing the Template Letter: Donna navigates to Schoology, then to the Schoology forum under ‘Resources,’ and locates a folder named ‘Parent Communications’ containing a template letter. She advises making a copy of this view-only template for personal use. + +Modifying the Letter: In her copy, she replaces placeholders with tags corresponding to the columns in her Google Sheets document (e.g., {{First Name}}, {{Last Name}}, {{Parent Access Code}}). This ensures that the merging process will insert the correct information in each letter. + +Highlighting Important Information: She emphasizes the need to make certain parts of the letter stand out, like the parent access code, by using text highlights or changes in font size. + +Using the Autocrat Add-on: Back in Google Sheets, she opens the Autocrat add-on, sets up a new job, and selects the modified letter template. She then configures the settings to match each tag in the letter with the corresponding column in the sheet. + +Creating the Merged Document: Donna chooses to compile all the letters into a single document with page breaks between each letter for easy printing. She ensures that each letter is properly formatted and that the information from the sheet maps correctly to the tags in the letter. + +Finalizing and Printing: After running the job, a new document named ‘Practice Course Letters’ is created in Google Drive. This document contains a personalized letter for each student, ready to be printed and distributed. + + The video tutorial is designed to simplify the process of creating and distributing Schoology access codes to parents, making it a more streamlined and efficient task for educators. Donna concludes by encouraging viewers to experiment with the Autocrat add-on for various applications and invites questions for further clarification. + + + + + ",2019-10-04T18:55:34Z,2024-03-18T09:11:30Z,2024-03-14T21:20:44Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024595,6000736645,Technology,"Add & Manage Content, Materials, and Updates",1,2,Ways to use a Page in Schoology,"Schoology, Pages, Course, Materials"," Keywords: Schoology, Pages, Course Materials + Aliases: + + + Pages have many uses in a Schoology Course.  Here are are the basic how to add as well as a few ideas on how to use a Page to support learning.  + + COURSE MATERIALS: PAGES + Follow + + Create a custom Page to add text, images, videos, HTML, or any combination of these elements to present information to your students. Each page has a Rich Text Editor that enables you to customize font styles, colors, indentations, and other options. You can also upload files, embed videos, and customize the HTML of the page. + +Note: Script embed codes are not supported in Schoology. + + Creating Pages + To create a Page: + + Click Add Materials. + + Select Add Page. + + + + + This video shows how you can use a Page in your course. + + + Construct the Page content. + Use the editor to write custom content. + Use the Insert buttons to embed images, videos, or equations into the editor. Click here to learn more about inserting content into your Page. + + You can toggle between Visual and HTML versions of the Page editor: + + You can attach a File, Link, Audio/Video Recording, and/or Resource to the bottom of the page. Click here to learn more about adding attachments to your materials.  + + Click Align Learning Objectives if you want to align the page with standards or custom learning objectives. + Click Individually Assign (Enterprise only)  to assign the page to one or more students. + + Click Create to complete. + +Note: You can also create Pages within course folders, or add them to folders after you create them. + Display content inline + By default, students must click into a Page to view its content. However, you can choose to display a Page inline, so that its contents are expanded and visible from the Materials page or from the folder level, without having to click on the Page. + + To display the content in directly within the folder, click the ABC icon in Advanced options while creating or editing the page. When you disable the feature, the cluetip reads Display on new page. When you enable the feature to show content directly within the folder, the cluetip reads Display inline within folder. +   + ",2020-09-01T16:44:40Z,2024-03-18T09:11:32Z,2024-03-13T17:21:21Z,2025-04-01T00:00:00Z,0,0,0,0 +6000031925,6000736645,Technology,Adobe,1,2,Adobe 'License / Subscription Expired' Notice,"Adobe, Acrobat, Creative, Cloud"," Keywords: Adobe, Creative Cloud, Acrobat  + Aliases: + + + + This article assumes you still have a valid Adobe license. If you go through all the steps below, and still get an 'expired' notice when launching the Adobe program(s), submit a tech ticket so we can check your Adobe license. + + Fixing the expired notice must be done through the Adobe Creative Cloud application. It cannot be done through Photoshop, Illustrator, etc. + + 1. Launch the Creative Cloud app. (Finder > Applications > Adobe Creative Cloud) + + + + 2. Sign-out of the Creative Cloud app: + + + + 3. When signing back in, select the Google option: + + + + 4. If you're already authenticated with Google, select your PSD Google account and continue. + Otherwise, Staff: username@psd401.net Students username@edtools.psd401.net + It will then take you to the ClassLink Portal login, standard username + password. + + Note: If you see 'Choose an account for...' - Select Enterprise ID. + + + + + After you've signed out of the Creative Cloud app, and signed back in per the above steps, you should now be able to open and use the standard Adobe programs. + ",2022-09-21T23:50:13Z,2024-08-08T17:06:48Z,2024-08-08T17:06:48Z,2025-04-01T00:00:00Z,7,0,0,0 +6000041768,6000837079,Technology,Adobe,1,2,Adobe (Acrobat/Reader/Etc) - Printing To Copiers Requiring Copy Codes,"Adobe, Acrobat, Reader, printing, Copy Code"," When printing from an Adobe application (Reader, Acrobat Pro, Photoshop, etc) - to a copier that requires copy codes in order to print (Sharp's, some Konica's) - the Adobe application doesn't send the required copy code, and therefore the print job doesn't succeed. + + There is a workaround: + + 1. In the Adobe print preview menu, first click the 'Printer...' button: + + + 2. After clicking on the 'Printer...' button, you may see the below pop-up. Check the box, then click 'Yes' + + + 3. After clicking 'Yes', the below print dialog menu will pop-up. If necessary, change the number of copies you want to make, or which page ranges will be printed. Then, click 'Print' + + + 4. After clicking 'Print' you will be redirected back to the Adobe print preview menu. Now, when you click 'Print' your job will come out because the copy code is being sent.  + Note: All of these steps are required each time you'd like to print from an Adobe application, to a copier requiring copy codes. + ",2024-11-26T22:25:28Z,2024-11-26T22:25:29Z,2024-11-26T22:25:29Z,,0,0,0,0 +6000038803,6000837079,Technology,Adobe,1,2,How to Image Search for Fonts (fonts.adobe.com),"Adobe, Fonts"," Keywords: Font, Search, Adobe + Aliases:  + + Related Article: Installing Fonts (macOS) + + If you find a Font on a website that doesn't seem to be available on fonts.adobe.com, you can use Adobe's reverse-image search tool to find the same (or very similar) font under a different name. + + Example: + + + 1. Using Command + Shift + 4, take a Screenshot of the font preview. + + 2. Go to fonts.adobe.com and select the 'Search by image' option: + + 3. Proceed through the next step. + + 4. Check the text, update if needed, and proceed. + + 5. In this case, the visual search tool found a similar font. Click 'Add font' to add the font.  + More in-depth instructions for adding fonts are linked at the beginning of this article. + + + ",2023-11-27T22:09:57Z,2024-08-13T01:08:14Z,2024-08-13T01:08:14Z,,0,0,0,0 +6000022780,6000837079,Technology,Adobe,1,2,Installing + Using Adobe Creative Cloud + Adobe Apps,"Adobe, Acrobat, Creative, Cloud"," Keywords: Adobe, Acrobat, Creative Cloud +            Aliases: Adobe, Acrobat, Creative Cloud + + Prerequisites: You must be Adobe licensed and you must have the Adobe Creative Cloud app installed. This guide covers installation of the Creative Cloud app.  + If you proceed through all steps and only have the option to 'Try', 'Trial', or 'Purchase' apps in the Creative Cloud app, you are likely not Adobe licensed.  + In that case, please submit a tech ticket via the PSD Portal, or by emailing servicecentral@psd401.net. + + Check to see if the Creative Cloud app is already installed on your computer: + Windows:  + + macOS:  + + + + +Directions for installing the Adobe Creative Cloud app if it's not installed: + Windows: Open Chocolatey GUI ensure PSD-Software is selected, then look for Adobe Creative Cloud or search the word 'creative'. Double-click on Adobe Creative Cloud and the install button is in the bottom-right corner. + + + + +macOS: Open Self Service and search for the word 'creative' and install. Or, simply follow this link: jamfselfservice://content?entity=policy&id=949&action=view + + +  + + + Launch the Adobe Creative Cloud app. At the 'Sign in' screen, select 'Continue with Google'  + + + Select ""Company or School Account"" +   + + It should then let you know you're authenticated and redirect you back to the Adobe Creative Cloud desktop app. + Now that you're authenticated in the Adobe Creative Cloud app, simply choose Desired apps to Install: + + If you see 'Buy' 'Trial' or 'Purchase' instead of 'Install' - it likely means you are not Adobe licensed. Please submit a ticket through the portal or by emailing servicecentral@psd401.net. + ",2020-04-06T15:42:32Z,2024-08-07T20:55:39Z,2024-08-07T20:55:39Z,,9,6,1,0 +6000032862,6000837079,Technology,Adobe,1,2,"Using GMetrix (Photoshop, Illustrator, etc.)","GMetrix, Photoshop, Certification, Rosetta"," Keywords: Photoshop, Illustrator, Adobe, Rosetta Aliases: GMetrixSMSe, certification, testing + + Note: We stay on the latest version of the Adobe Suite products as a district to ensure the latest features and improvements are available. + In real world usage, we have noticed an issue with 2024 Adobe versions and GMetrix. A fix for this is to use GMetrix with the 2023 versions of Illustrator and Photoshop. + + If you're on a computer with 2023 and 2024 versions of Illustrator and/or Photoshop installed - use the 2023 version(s) for GMetrix testing. + + GMetrix macOS Compatibility Matrix: + + + GMetrix macOS Usage: + + First, ensure ‘Open using Rosetta’ is checked for the Adobe app you want to use GMetrix with. +               Note: The below screenshots show Photoshop, but apply to Illustrator as well. Same process. +               Go to Finder > Applications > Adobe Photoshop [version] (Illustrator, if using Illustrator) > and right-click (or control + left-click) on Adobe Photoshop [version] (Illustrator, if using Illustrator) > click ‘Get Info’ > then check the box next to ‘Open using Rosetta'. + + + a) Double-click on the Adobe Photoshop (Or Illustrator) version of your choice. + + + b) Once inside the Photoshop (or Illustrator) folder, right-click (or control + left-click) on Photoshop and click ‘Get Info’ + + + c) Check the box next to ‘Open using Rosetta’ + + Open and Sign-into Photoshop / Illustrator before first opening GMetrix to ensure you’re signed in. If you are not signed in, you will need to do so. + + If you see this Adobe Sign-in page, you are not signed in. Please select the ‘Continue with Google’ option and proceed with the sign-in process, then quit out of Photoshop or Illustrator. + If you were already signed into Photoshop or Illustrator, simply quit the program before launching the GMetrix app. + + You may now launch GMetrix (Finder > Applications > GMetrixSMSe) and sign-in. Follow your instructor's instructions for accessing your test, which will automatically open Photoshop or Illustrator. + +   After Photoshop or Illustrator is launched through GMetrix, it should look like the below (notice the GMetrix Plug-in window) + + + Note: For Illustrator 2023 (and possibly Photoshop 2023), you will need to manually launch the GMetrix Plug-in after GMetrix opens the app. This is simple: + Window > Extensions > Click 'GMetrix ILL LITA' and the GMetrix Plug-in Window will open and you can start your test. + + + ",2023-01-11T02:21:44Z,2024-09-24T22:43:45Z,2024-09-24T22:43:45Z,,0,1,0,0 +6000039191,6000837079,Technology,Airtame,1,2,Airtame - New Appearance Settings + Background,Airtame," All Airtame's should now be switched over to the 'New Appearance' which will be force-enabled on 2/29/24. + If you encounter an Airtame that has not been switched over, please toggle the below button: + + + For the 'Text' field, clear and then paste in the following: + + {{DEVICE_NAME}} + + Enter the IP address shown at the bottom into the Airtame App + + Then, you can click the star on the left to favorite your Airtame + + + +macOS: Use the Airtame App + + +iPad: Temporarily unavailable + + +Windows: Airtame App + + +Chromebook: Airtame App + + + + Need more help connecting? + https://bit.ly/airtamepsd + + + + IP Address: {{DEVICE_IP}} + + + Lastly, for the Background, please upload the attached image. If completed successfully, your preview should look like this: + ",2024-01-30T00:34:14Z,2024-06-12T20:05:58Z,2024-06-12T20:05:58Z,,0,0,0,0 +6000025180,6000837079,Technology,Airtames,1,2,How to Connect to Airtame on MacOS,"Airtame, Projector, Mac, Project"," Keywords: Airtame, Projector, Mac, Project, Cast + Aliases: Screenshare, mirroring, airtame app, screensharing + Connecting your MacOS device to Airtame for presentations or lessons is straightforward. This guide will walk you through the process, ensuring you can start sharing your screen with ease. Remember, each step below is illustrated with a unique image to help guide you. + + 1. Launching the Airtame App + First things first, you need the Airtame application. If it's not already installed on your MacOS device, don't worry! You can quickly download it from the Self Service portal. Once installed, open the app to get started. + + 2. Locating the IP Address + Turn your attention to your Airtame screen. You'll see the device's IP address at the bottom left (the one displayed in this image is just for learning purposes). Make a note of this IP address. + + + + + 3. Entering the IP Address + Launch the Airtame app, you'll notice a search bar prominently displayed. This is where you'll enter the IP address of the Airtame device you wish to connect to. The app won't find any device if you enter a name, it only works with IP addresses. + + + + + + 4. Confirming the Connection + After typing the IP address into the search bar of the Airtame app, press enter. If the IP address was entered correctly, you'll see the name of your Airtame device appear below the search bar. This confirms that you're on the right track to connecting your MacOS device. + + + + + 5. Favoriting Your Airtame + If you find yourself using the same Airtame device frequently, take advantage of the app's favoriting feature. By clicking the star icon next to the Airtame's name, you'll save it for quick access in the future. This small step can save you time and streamline your workflow. + + + + + 6. Managing Starred Airtames + Your starred Airtames will always be visible within the Airtame app, making it easy to connect to familiar devices. You can add or remove Airtames from your favorites as your needs change, ensuring your list is always up to date. + + + + + Need Assistance? + Should you encounter any issues or have questions about connecting to Airtame, our Tech Services team is here to help. Reach out for support, and we'll ensure you're connected and ready to present in no time. + + Feedback Helps: If you have suggestions on how we can improve the Airtame experience, don't hesitate to share your thoughts with our Tech Services team. + ",2020-10-27T20:03:03Z,2024-08-13T01:04:14Z,2024-08-13T01:04:14Z,,0,14,0,0 +6000027880,6000130415,Technology,Amplification Systems (Lightspeed),1,2,LightSpeed Amplification Systems - Support Material,"Speaker, Amplification, Light Speed, LightSpeed, Voice, Training"," Keywords: LightSpeed, Light Speed, Amp, Amplification, Speaker, Training + Aliases: LightSpeed, Light Speed, Amp, Amplification, Speaker, Voice + + + LightSpeed Amplification Systems - Support Material + + Help material on Amplification Systems by Lightspeed. These systems are in PIE, SWE, EES, AES, KPMS, and KMS. + + Troubleshooting + +Topcat Video Tutorial (most of PSD classrooms that have amplification systems have ""Topcat"" LightSpeed systems)&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; + + +Topcat Support Tutorials (most of PSD classrooms that have amplification systems have ""Topcat"" LightSpeed systems) + + + +Redcat Video Tutorial (just a few of our PSD classrooms that have amplification systems have ""Redcat"" Lightspeed systems) + + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; + + + Redcat Support Tutorials (just a few of our PSD classrooms that have amplification systems have ""Redcat"" Lightspeed systems) + Summary of Video Transcription:  + + + The video introduces Lightspeed Technologies' microphone, designed to enhance the teaching and learning experience in classrooms. David Solomon from Lightspeed Technologies explains that the microphone ensures every child hears every word spoken by the teacher clearly. This is crucial because effective listening significantly impacts learning, especially for young children whose auditory faculties aren't fully developed until about the age of 15. + The video highlights that approximately one-third of students between kindergarten and third grade experience some form of mild hearing loss, which can impact their academic performance. The microphone helps address this issue, especially in noisy classroom environments where soft consonants and speech nuances might be lost. This technology is not just beneficial for students with hearing difficulties but also aids young learners and English language learners by improving language acquisition through clearer speech. + Teachers using the Lightspeed microphone report less need for redirection, increased classroom productivity, and fewer special education referrals. Moreover, using the microphone can prevent vocal strain in teachers, a common issue affecting 18% of teachers in the U.S., leading to fatigue, illness, and sometimes long-term vocal cord damage. + Lightspeed's microphone is praised for its voice clarity, sound distribution throughout the room, and lightweight design. David Solomon emphasizes Lightspeed's commitment to supporting classrooms daily and encourages reaching out for immediate assistance with any system issues. ",2021-08-16T19:34:18Z,2024-08-13T01:36:45Z,2024-08-13T01:36:45Z,2025-04-01T00:00:00Z,0,2,0,0 +6000041132,6001576430,Technology,Apple Devices,1,2,Backing Up Your Files with Google Drive (MacOS),110," Keywords: Google Drive, Backup, Files + + If you are already logged into Google Drive for desktop or the first part of this guide looks different for you, then scroll down to the second section. There is an alternate version of this guide for you. + + Not Signed In + + 1. If you're on a macbook open the Launchpad then find and click Google Drive. If you're on windows, hit the windows key and scroll down your apps. Open Google Drive. + + 2. Click ""Get Started"". + + 3. Click ""Sign In"". + + + 4. You should see your district email here, click it if you do. If you don’t click use another account and sign into Google. + + + 5. Click “Next” + + + 6. Here is where you want to select the folders you want to back up, there are some preselections already there. If you have files in other locations, click add folders to add more to the list. + + + + 7. Now it will confirm which folders you are backing up, if they are correct then click “Open Drive” + + + 8. If you’re on Mac, there will be a drive icon at the top of your screen. If you’re on Windows it will be in the bottom right corner, if you don’t see it click the carrot. It will be in the little pop up icon menu. Left click the icon to see your files syncing, it will begin syncing the files. Once it is done it should say “Everything is up to date” and have two green check marks. + + Then, you’re done! There are certain types of files that won’t upload, but they are usually small log files in your documents. Just double check to make sure they aren’t ones you want to back up. + + Signed In + + 1. If you're already signed in things will look a little different, you want to look for the google icon across the top of your screen. If you don't see it, go into your launchpad and launch the google drive app. After a few moments it should show up. + + + + 2. Click the settings icon of the little pop up window, then preferences. + + + + 3. Now you'll want to click ""Add a folder"". Your window will look slightly different, but it's in the same area as shown below. + + + + 4. Now select a folder to sync to google drive, I recommend clicking Desktop, Documents or Downloads on the left side of the finder window if you have any files there. Then click ""Open"". + + + + 5. Make sure the settings match what is pictured here, but it should be right be default. Then click done. + + + + 6. Now repeat steps 3-5 to add any other folder locations you want to back up. + + 7. Once you're done selecting files, make sure to click save. Then it should start backing up your files, it may need up to an hour if you have a lot of files to save. + + 8.  You'll know it's done once the drive icon on your toolbar stops spinning and when clicking on it you see ""Your files are up to date"". + + + + ",2024-10-02T21:13:39Z,2024-11-14T17:51:42Z,2024-11-14T17:51:42Z,2025-04-01T00:00:00Z,1,0,0,0 +6000030910,6000837079,Technology,Apple Devices,1,2,Disabling FileVault on MacOS,filevault," 1. Ensure user is logged-in and if laptop, power adapter is plugged in. + 2. Open terminal. (Finder > Utilities > Terminal) + 3. In terminal, type su Administrator + 4. It will prompt for the Administrator password. Enter the Administrator password, and hit enter (it will not show the password as you're typing). + 5. Type the command sudo fdesetup disable and hit enter. + 6. It will prompt for the user you wish to disable FileVault on. Have the end-user enter the username they use to login to the computer. + 7. It will prompt for the users password, have them enter it. It will not show their password as they're typing. + 8. It should now say FileVault has been disabled and look like below: + + + 9: (Optional, but suggested) - Afterwords, it wouldn't be a bad idea to run a Jamf Recon (Terminal > su Administrator > sudo jamf recon, or there's a policy in Self-Service called 'Jamf Recon') - otherwise they won't see the 'Update MacOS' policy in Self Service. + + Note: It will take an additional 30 minutes or more for the drive to decrypt. If it's a laptop, it must be plugged in for that duration. + + Note: You can check the status of the decryption by going to System Preferences > Security & Privacy > FileVault tab. There will be a progress bar. + + Note: The next time they logon to the computer, they will have to enter their username + password instead of just the password. You may want to let them know this. + + Their computer can now be updated to the latest Mac Operating System. I would suggest you open Self Service and show them the 'Update MacOS' policy and tell them to run it at the end of their day. ",2022-06-07T23:20:41Z,2024-03-13T17:26:56Z,2024-03-13T17:26:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034157,6001668715,Technology,Apple Devices,1,2,Factory Reset iPhone,110," Keywords: End of Year, Device, Return, Leaving, Inventory, factory data reset, reset, erase content, erase, iphone, apple  + Aliases: Leaving the district. Retiring. End of contract. Device return, factory data reset, reset, erase content, erase, iphone, apple  + + If you have checked out an iPhone for district use, it is extremely important that a Factory Reset is done BEFORE returning the device, especially if you have logged in with a personal Apple ID. It is important for many reasons... but most importantly, it keeps you and your private data safe.  + + First, we want to make sure you are logged out of your Apple ID. Follow the steps below: + 1. Go to ""Settings"" + + + 2. Click on your name at the top of the ""Settings"" Menu + + + 3. Scroll all the way to the bottom, and press ""Sign Out"" + + + 4. You will next be prompted to type in your ""Apple ID Password"". You are now signed out of your AppleID. + + **If you forgot your password, press ""Forgot Password?"" and go through that process to create a new one. Once complete, it should sign you out. However, you may need to start from step 1 again. + + Now, you are ready for the Factory Reset. Follow the steps below: + + 1. Go to ""Settings"" +   + + 2. Click on ""General"" +   + + 3. Scroll to the bottom of the ""General"" Settings Menu and click on ""Transfer or Reset iPhone"" + + + 4. Click on ""Erase All Content and Settings"" at the bottom of the page + + + 5. Press ""Continue"" + + + 6. Enter the code you use to unlock your iphone + + + 7. Press ""Erase iPhone"" (it is normal for this to take 5-10 minutes) + + + After completing the steps above, your iPhone is ready to be turned in. Please gather all chargers and accessories you received with it, and follow the instructions found in the Device Return Overview page + ",2023-06-16T17:34:19Z,2024-03-14T17:23:54Z,2024-03-14T17:23:54Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006114,6000736645,Technology,Apple Devices,1,2,JAMF - Adding apps for iPads,"itunes, apps, jamf, install, ipad, ipad apps"," Keywords: iTunes, Apps, Jamf, iPad, iPad Apps, install, push + Aliases: iTunes, Apps, Jamf, iPad, iPad Apps, install, push + + How to Push Applications to Mobile Devices (iPads) in JAMF + + When staff/teachers request apps to be installed on their iPad(s), iPad tubs or carts that the students use, direct them to... + https://psd401.freshservice.com/a/catalog/request-items/75 + + ** This example uses Proloquo, but the process is identical for all other approved apps in JAMF **  + + 1. Navigate to your JAMF dashboard, and log in with your own network id:  https://jss.psd401.net:8443/.  + + 2. Click on ""Devices"" in the top left corner, under the JAMF logo. + + + 3. Click ""Mobile Device Apps"" - found in the menu on the left hand side, under where you clicked on ""Devices"": + + + 4. Click the ""Filter Results"" field and search for the application by typing all or part of the application name: + + + *****  + If the application is NOT listed, follow these steps first for free apps, if it requires a $ purchase look at steps above. Otherwise, continue on to step 5: + + Logon to the Volume Purchase Program (VPP) at  https://volume.itunes.apple.com/store  + with Username and password: (refer to TSD Techs Team Drive) + Search for the app. + Buy 5000 licenses of a free app. + Confirm the purchase. + If the application has a cost, direct the requestor to https://psd401.freshservice.com/a/catalog/request-items/75 + Sign out of  VPP. + + You should only have to follow this section, if the app is not appearing in JAMF after the purchase. + + Go back to the JAMF server at Mobile Device Apps + Click on New +  + Choose Type:  App Store app or VPP store app, click on Next. + Search or Upload:  Type in app name, click on Next. + Add App:  Click on Add for the app that was purchased. + + + On the General tab Distribution Method should be Make Available in Self Service check Make app managed if currently... + Click on the VPP tab. + Check the box Assign VPP Content. + Change the menu box below the header VPP Account to PSD VPP. + Click the Save button at the bottom right corner. + + ***** + + 5. If a (push) option is available, use that option. If not, the other option will work, too.  + *** Alert! If the application is not available via ""(Push)"", then you need to instruct the other party to download it through ""Self Service"" after finishing the steps below. Also, let the JAMF administrator know, and a ""(Push)"" version can be added. + + + + 6. Click ""Edit"" in the bottom right corner of the screen. + + + + 7. Click ""Scope"" + + + + 8. Click ""Add"" + + + + 9. Click the ""Filter Results"" field and paste in the ""Device Name"".  + + *** Tip! Device name will likely be provided by the requestor. However, if it isn't, you can find it a few different ways. Use this guide to assist: + + 10. Click ""Save"" + + + 11. You did it! You can now instruct the requestor to make sure their device is powered on, connected to any WiFi and Unlocked. If ""(Push)"" was used, it should start downloading/already be downloaded.  + *** If ""(Push)"" was not used, please instruct the requester to locate the app in ""Self Service"", download it, and they are ready to go! Also, reach out to the JAMF administrator to have a ""(Push)"" option added. + + +   + + + + + ",2017-08-10T22:03:36Z,2024-06-06T22:47:04Z,2024-03-14T18:06:48Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038625,6000837079,Technology,Apple Devices,1,2,Jamf - Fixing 'MDM Capability: No',110," keywords: jamf, macOS, mdm  + aliases: jamf, macOS, mdm + + We should be keeping an eye on computers reporting 'MDM Capability' with a value of 'No'.  + + There is a Smart Group to keep track of these computers. They are similar to 'hosed enrollments' - but they may still be checking-in, submitting inventory updates, and running policies. + + When MDM Capability is 'No', we no longer have the ability to push Configuration Profiles and Management Commands to computers. Meaning we cannot lock them, as well as numerous other limitations. Ideally we want to fix all computers in this state.  + + They are typically the vast minority (0.002%) of computers. I'm not sure why this happens. It's typically older macOS that we see it on. + + You may want to add the Smart Group to your dashboard to keep tabs on them: + + + + A problem computer will look like this: + + + When you click on the Management tab, you will notice you don't have any management command buttons (Lock, etc): + + + The screenshot above should really look like this: + + + + Launch terminal, su in as Administrator (su Administrator > macOSLAPS password), and run a sudo profiles renew -type enrollment + + If the above command is successful, you should see a notification appear in the top-right corner that will look like the below, except say Peninsula School District instead of Cisco: + + Click 'Update' - or if you missed it, go to System Preferences > Security and Privacy > Scroll all the way down > Profiles and approve it there. + + This will re-install the MDM Profile, some Jamf Certs, etc. + + After this was done, run a sudo jamf enroll -prompt + + su Administrator > macOSLAPS password > sudo jamf reenroll -prompt > macOSLAPS password again + It will prompt for JSS Username and password - this should be your Admin account and password. + It will then go through a re-enrollment process + Same as above, once it's completed it should show recent check-in, inventory update, and enrollment. And also get enrollment + + + After re-enrolling from terminal (after doing the profiles renew command) looking at the computer record in Jamf, I noticed MDM Capability changed to 'Yes'. Other values changed to 'Yes' as well - Enrolled via Automated Device Enrollment, etc - which is good. + + Clicking on the Management tab for this computer, we're now seeing management command buttons, which we weren't before. + + On the same computer, going to History > Management History >. Completed Commands - we can see it's now successfully completing/receiving management commands. + + The 'MDM Capability: No' issue now appears fixed on this computer using a combination of renewing profiles from terminal, and then re-enrolling from terminal. ",2023-10-30T20:58:24Z,2024-06-06T22:47:04Z,2024-03-14T19:07:37Z,2025-04-01T00:00:00Z,0,0,0,0 +6000035017,6000837079,Technology,Apple Devices,1,2,Jamf - Fixing Broken Enrollments,"jamf, API, renrollment"," You may encounter computers that are connected to the internet, but are not checking into Jamf. + + These computers may seem to be functioning fine otherwise, or they may have issues such as:  + + Being online and the most recent Jamf check-in a couple days ago or more + Management Commands / Config Profiles are failing with the Status 'The device token is not active for the specified topic.'  + Policies haven't been running + Configuration profiles pending and not installing + Self Service crashing or not able to connect to Jamf + etc. + + + Note: Before following this guide - start by rebooting the problem computer. This alone can sometimes fix hosed enrollments. + + Now that we've rolled out macOSLAPS, computers that are not checking-in and regularly submitting inventory updates to Jamf, won't submit the most recent macOSLAPS password. The macOSLAPS binary will keep rotating the password regardless of if the computer is checking-in to Jamf or not. + + In a perfect world, no computer ever falls off from Jamf management and is always regularly submitting inventory updates. Inventory updates are supposed to happen once a day. Though if the computer has been off for awhile, this may not be the case. It's an inherent problem with all Apple MDM's where a computer may occasionally fall off from Jamf management. + + There are three ways of fixing broken Jamf Enrollments: + + API Framework reinstall + Re-enrollment via Terminal + MDM profile renewal via Terminal + + + Reinstalling the Jamf binary using the API. + + Browse to this URL - https://jss.psd401.net:8443/api/doc/ + + The credentials you should use in in Bitwarden and shared with Field Techs. Look up 'Jamf API Service Account'. Username: jamfapi + + Do a Command + F for the word 'Framework' or scroll down and look for 'jamf-management-framework' + Click on jamf-management-framework to expand it + Click on the green 'POST' button to expand it further + + It should now look like the above.  + You will need the id of the hosed computer, you can find it by looking the hosed computer up in Jamf + + If you look in the URL, you can see it says ?id=3943 for this computer. The 3943 is the Jamf Computer ID. Jamf Pro Computer ID = 3943 + + Important: While you have the computer looked up, click on the Management tab, and look for any 'Pending Commands' - you need to click cancel on all Pending Commands. It should look like below before you issue the API command: + + + + Go back to Jamf's API. Click the 'Try it out' button, and enter the Computer ID in the id field + A blue banner / button will pop up that says 'Execute' + + To issue the API command, you would then click Execute. + If you go back to the computer, you should see a pending Management Command that says 'InstallApplication' - this is Jamf trying to reinstall the Jamf binary. It will also act like it's re-enrolling the computer in Jamf. So it will likely get all the policies that run on enrollment. This can't really hurt anything or cause any issues. It's basically doing a fresh enrollment and reinstalling the Jamf binary. + The computer needs to be connected to the internet to get this command. The computer can be fairly hosed in Jamf (i,e it hasn't checked-in in awhile, but is online, etc.) - and it will still get the Management Command. + Computer should now show recent check-in, inventory update, and enrollment. + The API command can be helpful if the macOSLAPS password has expired and the computer hasn't submitted an inventory update with the new one. + If Self Service is still working, you can have then run the 'Update Inventory' policy in Self Service which should cause the computer to manually submit an inventory update, and you would then see the current macOSLAPS password. + + + + Terminal Re-enrollment + Requires a working macOSLAPS password so you can su Administrator and then sudo from terminal. + 1. Login as Administrator, or just su Administrator > macOSLAPS password > then sudo jamf enroll -prompt > macOSLAPS password again + 2. It will prompt for JSS Username and password - this should be your Admin account and password. + 3. It will then go through a re-enrollment process + 4. Same as above, once it's completed it should show recent check-in, inventory update, and enrollment. And also get enrollment policies. + 5. Pull up the computer in Jamf and ensure the user it shows in User & Location is still who the device is assigned to. Sometimes when terminal re-enrolling, it will change to the JSS account you used. + + + MDM Profile Renewal + Requires a working macOSLAPS password so you can su Administrator and then sudo from terminal. + 1. Login as Administrator, or just su Administrator > macOSLAPS password > then sudo profiles renew -type enrollment > macOSLAPS password again + 2. You may or may not see a brief notification in the top right corner about installing profiles. + 3. Click on the clock in the top right. You should see a 'Device Enrollment' message. Click 'Options' > 'Update' + + + After clicking update, go into Security & Privacy > Profiles + You will see there is a new profile to be installed, install it + ClassLink login will pop-up - you can enter your creds, or have the end-user enter their creds + If you enter your creds, look up the computer in Jamf and flip it back to the end-user, it will change the user to you if you logged in + It should have now refreshed the MDM Profile and some other stuff and fixed the broken enrollment + + The computer should now be receiving management commands again. ",2023-08-31T22:41:20Z,2024-10-29T21:18:37Z,2024-10-29T21:18:37Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039077,6000837079,Technology,Apple Devices,1,2,Jamf - Loading Apple Store Apps (macOS/iOS/iPadOS),"Jamf, Apple, macOS"," + Login to Apple School Manager with an account that has appropriate permissions. + Navigate to 'Apps and Books'.  + Search for the name of the App you want to load into Jamf. + Click on the App. Assign to should be Peninsula School District 401 - Quantity should be far more than the amount of devices we have (for free apps) - I typically do 5,000 or 10,000 . For paid apps, just enter the quantity that was purchased. Then click 'Get' + +Note: Take note of the platform (macOS, iOS) of the App you have selected to ensure it matches what you're trying to load. + + + 6. You will get an email from Apple that your purchase have been confirmed: + + Final Steps in Jamf: + + It can take a couple minutes, but apps should show up automatically in Jamf in the following locations: + macOS: Computers > Mac Apps > App Store + iPadOS/iOS: Devices > Mobile Device Apps + + They will default to the 'No category assigned' category. So you can search for that category to find the new apps that were just loaded in. + + 7. Find the app and click 'Edit'. Choose a category. Distribution Method: If you want it to automatically push, change to 'Install Automatically' and make sure you add (Push) to the name.  + + 8. Check the options 'Convert unmanaged app to managed' and 'Remove app when MDM profile is removed' + + 9. Click on the Managed Distribution section > Device Assignments > check the box next to 'Assign Content Purchased in Volume' + + 10. If this is a Self Service policy, select the appropriate category you want it to show up in. + + 11. Lastly, scope as you want. If it's a push policy be careful to only scope to devices you actually want it to install on. Self Service can usually be left as 'All' or 'All Staff' or 'All Students'. + + + ",2024-01-11T23:49:21Z,2024-03-14T17:38:18Z,2024-03-14T17:38:18Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038923,6000837079,Technology,Apple Devices,1,2,Locking / Unlocking iPadOS/iOS Devices in Jamf,110," Note: If you don't see a 'Lost Mode' button on the device you're trying to enable it on in Jamf, it means the device is very old and running an old version of iOS and it isn't supported. This should be fairly rare, but I know we have some that are this old out there being used still. + + 1. Login to Jamf + 2. Devices > Search Inventory > Pull up iPad/iPhone/iPod by entering Serial Number or preferred method + 3. Click on the 'Management' tab + 4. Click 'Enable Lost Mode' + Note: Don't click 'Lock Device' - it's misleading. On iPadOS/iOS, 'Lock Device' simply causes the devices PIN unlock screen to appear (for those that have it enabled). Like if you put an iPad to sleep and wake it back up, it will ask for PIN - it does the same thing as that. This isn't truly locking it. + + Message: Property of Peninsula School District. Please return to Digital & Curriculum Resource Center (DCRC) - 5775 Soundview Drive Building E-101 Gig Harbor, WA 98335 + Phone Number: 253-530-3711 + Footnote: You can leave this blank + Always enforce Lost Mode: We want this checked. We need to make it so it can only be turned off through Jamf. And so they can't just wipe it and clear Lost Mode. + Lost Mode Sound: Usually doesn't hurt to keep this checked. + + Then click 'Enable Lost Mode' again. It will send the command as a Management Command. This means it will push to the device instantly as long as it is connected to the internet. If it isn't, it will be a Pending Management Command and go into effect the next time the device connects to the internet. + + Unlocking: After the 'Enable Lost Mode' command has successfully pushed to the device, the button will change to 'Disable Lost Mode'. It works the opposite way. As long as the device is connected to the internet, Lost Mode will get disabled and the device will function normally again. No wipe needed, don't need to physically touch the device. + + You can ensure it the command was successfully pushed if you: + A) No longer see it as a pending Management Command + B) Click on the 'History' tab > Management History > Completed Commands > You should see 'Enable Lost Mode' as a completed command. ",2023-12-15T02:19:54Z,2024-03-14T17:37:55Z,2024-03-14T17:37:55Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038922,6000837079,Technology,Apple Devices,1,2,Locking / Unlocking macOS Devices in Jamf,"Locking, macOS, Lost, Stolen, jamf"," 1. Login to Jamf + 2. Computers > Search Inventory > Pull up computer by entering Serial Number or preferred method + 3. Click on the 'Management' tab + 4. Click 'Lock Computer'  + + 5.Passcode: Generate a random 6-digit passcode using: https://numbergenerator.org/random-6-digit-number-generator + If there is a ticket: Put a note in the ticket saying that you sent a lock command, and what the code is. + If there isn't a ticket: Pull the computer up in Destiny > Click the pencil > Look for the 'Notes' text box > Write down the date and time you sent the lock command, the reasoning why, and what the code is > Click 'Save' + Note: If you're adding a code to Destiny, make sure you're adding a regular note, not a 'historical note'. + + The reason we are doing random codes is so that if the device turns up, we can give the code to the employee so they can enter it themselves, without needing a technician to go out there to do it. It's just important to make a record of what the code is somewhere. + + Message: Property of Peninsula School District. Please return to Digital & Curriculum Resource Center (DCRC) - 5775 Soundview Drive Building E-101 Gig Harbor, WA 98335 + After you click 'Lock Computer' - it will get sent to the computer as a Management Command. This means it will push to the device instantly as long as it is connected to the internet. If it isn't, it will be a Pending Management Command and go into effect the next time the device connects to the internet. + What this looks like in practice is the device reboots to a black screen prompting for a 6 digit passcode. + + Unlocking: Simply enter the correct 6-digit passcode, the computer will act like it's rebooting, and the lock will be removed.  + + You can ensure it the command was successfully pushed if you: + A) No longer see it as a pending Management Command + B) Click on the 'History' tab > Management History > Completed Commands > You should see 'Lock Device' as a completed command. + + 6. Rename Device to STOLEN_FROM_XXX if Stolen, with building code for 'xxx'. Or some basic description of what happened. Do this by pulling up the device in Jamf, then in the top-right corner click 'Edit' > Change the Computer Name > Click Save + + 7. Remove it from the PreStage it's currently in, and add it to the Lost / Stolen PreStage: + + Note: There is a Smart Group that is populated with computers in the Lost / Stolen PreStage. When a Lost / Stolen computer that was deleted out of Jamf is wiped and enrolled again somewhere, this Smart Group is setup to send an email out to all Jamf Administrators. + Note: The Smart Group mentioned above is also excluded from our renaming policies. + Note: The Lost/ Stolen PreStage will cause computers that get wiped + re-enrolled to display a message saying it's Property of Peninsula School District - with information on how to return. + + I typically leave a Lost / Stolen computer in Jamf for at least a few months with the 'Lock Device' command pending, and if there is still no activity after that period of time, I just delete it out of Jamf. If/when it gets wiped + re-enrolled, we will get an email notification, and can lock it then. ",2023-12-15T02:02:26Z,2024-04-19T17:51:44Z,2024-04-19T17:51:44Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029684,6000542937,Technology,Apple Devices,1,2,Macbook Air headphones have no audio,"macOS, audio, headphones"," Open terminal +          su Administrator +          sudo launchctl stop com.apple.audio.coreaudiod && sudo launchctl start com.apple.audio.coreaudiod + + Should take less than a second to stop and relaunch core audio. You may need to go into System Preferences -> Audio and unmute the outputs. + ",2022-02-17T20:35:03Z,2024-06-06T22:47:04Z,2024-03-14T18:17:26Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034955,6000837079,Technology,Apple Devices,1,2,Managing Shared iPads,110," Shared iPads allow multiple different students to login to the same iPad. + + Note: Important note about Shared iPad passcodes at the very bottom of this article. + + Previously there were issues where a student would be signed into Chrome for example, forget to sign out, and then a different student used that same iPad and ended up sending inappropriate emails using the former students email account. This is a solution to issues like that and is best practice for using shared iPads. + + Please give the end-user facing Solutions Article a read: https://psd401.freshservice.com/support/solutions/articles/6000034954 + + We can create additional Shared iPad PreStages if more users are needed, but our default Shared iPad PreStage allows for up to 8 different users to sign into the same iPad. + + Users are automatically logged out after 15 minutes of inactivity. + + + + If a user forgets their PIN code or the storage on the iPad fills up, you can remove users or sign them out using Jamf. Workflow would be having them give you their barcode (or serial number is actually preferred on the back of the iPad). If they gave you a barcode, use Destiny to turn that into a Serial Number. Then look the iPad up in Jamf > Devices: + + + + You can see there is the option to Remove an individual user, or remove all users. You can force a sync to update the list of users.  + + There are other options available as well - simply click on the Management tab - 'Log Out User', Adjust Shared iPad Settings, etc. + + + + Adjust Shared iPad Settings: + + + + Shared iPad Passcodes: The very first time a user signs into a Shared iPad, it will prompt them to create a passcode with the requirements of:  + - 8 characters or more in length, and + - Three out of four of the following: (1) uppercase letter, (1) lowercase letter, (1) number 0-9, (1) special character. + + Any other Shared iPads they sign into, it will prompt them for this same passcode. It is not a different passcode per iPad, it is the same for all of them. + + Because of this, the passcode may need to get reset; this isn't something done in Jamf, but rather in Apple School Manager: + + + Note: You need the 'People Manager' role, or higher in Apple School Manager to reset Shared iPads. Contact the Client Systems Analyst if you need the ability to reset Shared iPad passcodes and do not currently. + + Link to Apple documentation on resetting Shared iPad passcodes: https://support.apple.com/hr-hr/guide/apple-business-manager/axm124535e27/web#:~:text=Create%20Shared%20iPad%20passcodes%20for%20federated%20accounts&text=Select%20Users%20in%20the%20sidebar,Lock%20button%20%2C%20then%20select%20Create. + + Note: You can remove all the users from a shared iPad by pulling up that iPad > Shared iPad Users (left-hand column) > And either 'Remove All Users' or you can also remove a specific user. + Note: This will have no effect on their Shared iPad passcode. They initially set one Shared iPad passcode that they will use for any Shared iPad. These can only be reset in Apple School Manager. + + + Resetting Shared iPad Passcodes in Apple School Manager + https://support.apple.com/guide/apple-business-manager/create-shared-ipad-passcodes-axm124535e27/web + + + ",2023-08-22T00:41:28Z,2024-10-01T17:41:41Z,2024-10-01T17:41:41Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040025,6000837079,Technology,Apple Devices,1,2,Manually Escrowing Bootstrap Token / Granting Secure Token,110," For an explanation of the Bootstrap Token, Secure Token, and Volume Ownership please see this Solutions Article: https://psd401.freshservice.com/support/solutions/articles/6000040024 + + Manually Escrowing Bootstrap Token + + You can do this while the end-user is signed in, or logged in as the Administrator account. + + 1. Get the LAPS password + 2. Open Terminal + 3. Type su Administrator + 4. Enter the LAPS password + 5. Run the command: sudo profiles install -type bootstraptoken + Username: Administrator + Password: LAPS password + + If successful it will show:  + + profiles: Bootstrap Token created  + profiles: Bootstrap Token escrowing to server...  + profiles: Bootstrap Token escrowed + + 6. To confirm it worked, run the command: sudo profiles status -type bootstraptoken + + Confirmation of a successful Bootstrap Token escrow will show: + + profiles: Bootstrap Token supported on server: YES + profiles: Bootstrap Token escrowed to server: YES + + Manually Granting a Secure Token + + You can do this while the end-user is signed in, or logged in as the Administrator account. You will need the end-user to enter their password, but doing so using the method below, allows them to enter their password discreetly, and not in plain text. + + 1. Get the LAPS password + 2. Open Terminal + 3. Type su Administrator + 4. Enter the LAPS password + 5. Run this command: + sudo sysadminctl -secureTokenOn username_goes_here -password - -adminUser Administrator -adminPassword - + + Be careful to enter the command exactly. 'username_goes_here' = end-user using the computer who needs the Secure Token to unlock the disk. When you enter the command above, it will prompt the end-user to enter their password manually in terminal. It will hide their password as they're typing it, for privacy. You will be also prompted for the LAPS password, just like they were prompted for their password. + + If it went successfully, it will look like below. The first password is LAPS password. Second password is LAPS password again. Third password is the end-users password, or the password of the account you want to add a Secure Token to. The terminal may hang for ~15 seconds, just be patient. It should say 'Done!' if successful. + + + To confirm the Secure Token grant was successful, run this command after:  + /usr/sbin/sysadminctl -secureTokenStatus username_goes_here + + And it should now return 'Secure token is ENABLED for user username_goes_here' + + If successful, the end user will now be able to unlock the disk once the computer has FileVault enabled. ",2024-04-24T23:56:18Z,2024-06-06T22:47:04Z,2024-04-26T22:20:52Z,,0,0,0,0 +6000038485,6000837079,Technology,Apple Devices,1,2,Pushing / Removing / Auditing AAC iPad Apps,"iPad, AAC, Apps, Jamf"," This article covers how to Push / Remove / Audit iPad Apps. Specifically for AAC apps, but can technically be used for any iPad app. + + AAC (Augmentative and alternative communication) Apps are typically purchased by Julie Rodenburg. + + The apps will sometimes be cycled between iPads. Devices are retired, lost, etc. And since the apps are paid for, they want to recycle them to a different iPad. + + The below video covers how to add apps to iPads, removing apps, and auditing an iPad to see what apps it has on it. + + + + ",2023-10-24T01:19:50Z,2024-06-06T22:47:04Z,2024-03-14T17:46:37Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040024,6000837079,Technology,Apple Devices,1,2,Secure Token / Bootstrap Token / Volume Ownership,110," Bootstrap Token: This is something that should get escrowed to the MDM (Jamf Pro) on enrollment. This happens when the first users account is created. When the Bootstrap Token is escrowed, Jamf Pro can leverage the Bootstrap Token to push out MDM macOS software updates, which can take place without needing an end-users password on Apple Silicon devices. Another main benefit to the Bootstrap Token getting escrowed to Jamf is that every additional user besides the first user to get created will also get a Secure Token and Volume Ownership. + + Secure Token: It can be different depending on Jamf PreStage settings and various configurations, but in general, this is granted to the first user whose account gets created / signs into a device. A Secure Token is required to unlock a macOS computer with FileVault enabled. If the Bootstrap Token is escrowed, each additional user that gets created will also receive a Secure Token. + + Volume Ownership: This only exists on Apple Silicon devices. The importance of Volume Ownership on an Apple Silicon devices is that your user account has to have Volume Ownership to be able to run any macOS Software Update - minor or major. Similar to Secure Tokens relationship with the Bootstrap Token getting escrowed to Jamf, as long as the Bootstrap Token got escrowed when the device got enrolled, every additional user created past the first one should each receive Volume Ownership as well. A user may not show they have Volume Ownership until they have signed into the computer. For example, our Administrator account may not show in the list of Volume Owners if it has never signed into the computer. Once it has signed in, and the computer has done an inventory update, it should show up as having Volume Ownership. + + Below is an example of a typical NoMAD Lab computer. The Bootstrap Token got escrowed when the computer enrolled into Jamf. Therefore every user signing into this computer gets a Secure Token and Volume Ownership. Everything is working as it should. We don't FileVault Desktops, so users don't technically need a Secure Token. And we don't typically have students run Software Updates so they don't typically need Volume Ownership. But it's good to see everything happened as it should have. + + + + Below is an example of an Intel computer with NoMAD installed, where the Bootstrap Token did not get escrowed:  + Multiple users have signed into this computer, yet none of them got a Secure Token. It's an Intel computer, therefore Volume Ownership shows unsupported platform. For shared building-sub laptops, we need to ensure the Bootstrap Token is escrowed, so that all users get Secure Tokens. And on Apple Silicon, all users are made Volume Owners. + + ",2024-04-24T23:34:52Z,2024-06-06T22:47:04Z,2024-04-26T01:43:51Z,,0,0,0,0 +6000040836,6000837079,Technology,Apple Devices,1,2,Setting Up Eagle Quest iPads,110," Currently, only EES is piloting the Eagle Quest program. + + We have one service account to be used for Eagle Quest iPads - JAMF-EES-EAGLE + The credentials for this account are on the JAMF iPad User List Sheet. + + 1. Sign into iPad with the JAMF-EES-EAGLE account. + 2. The device will automatically get dropped into a Smart Group called 'EES - Eagle Quest iPads' + + JAMF-EES-EAGLE should be part of the 'All Students' Smart Group. I also manually added JAMF-EES-EAGLE to the two Configuration Profiles:  + - Restrictions - Media Content - Elementary + - Restrictions - Hidden Apps + Functionality Students + + So all of those Eagle Quest iPads should get our standard restriction configuration profiles. ",2024-08-21T03:59:03Z,2024-08-21T04:07:10Z,2024-08-21T04:07:10Z,,0,0,0,0 +6000040830,6000837079,Technology,Apple Devices,1,2,Setting Up Raptor Visitor iPads,"Raptor, Visitor, iPad"," **Feel free to add to article regarding the printer setup** + + 1. Sign into the iPad with the service account JAMF-RAPTOR + Note: Password is in BitWarden and shared with Field Technicians + Help Desk. + + 2. When you sign into an iPad with the above username, it will: + - Automatically get put into a Static Group called 'Raptor Visitor iPads'.  + - Automatically get the app 'Raptor Visitor (Push)' which is scoped to the above Static Group.  + - Automatically get a configuration profile called 'Restrictions - Only Allow Raptor Visitor' that is scoped to the Static Group.  + This configuration profile makes it so that only two apps are visible - Settings and Raptor Visitor. This restricts the iPad to only be able to use Raptor Visitor. + + 3. After the iPad has been enrolled, there should only be two apps visible - Settings and Raptor Visitor. Launch the Raptor Visitor app: + + + 4. When launching the Raptor Visitor app, you will be prompted to scan a QR code. Our district QR code is below. Please scan when setting up: + + + 5. After scanning the QR code, the app will proceed to the below screen. Configure the building, etc. Connect and setup the Bluetooth printer at this point as well. + + + Printer Setup  + Note, if you click done before setting up printer you will not be able to get into settings again without giving the iPad a passcode.   + + 1. Once the printer is plugged into power it will ask you you set the date and time. + + 2. Hit the menu button and use the arrow keys to get to bluetooth settings, set bluetooth to ON +  (this setting turns back off when the printer is removed from power) I also turned on the auto reconnect option. + + 3. Go to the iPad Settings and add the printer from Bluetooth Settings + + 4. Go back to the raptor app and click connect printer (if not already paired with ipad it will not show up here)  + + 5. Click Done at the top of the Raptor app. + + 6. Load the paper and tesat the setup. + ",2024-08-20T21:21:50Z,2024-08-23T02:51:06Z,2024-08-23T02:51:06Z,,0,0,0,0 +6000039479,6000837079,Technology,Apple Devices,1,2,Troubleshooting iPads > psd-auth,110," + Keywords: iPad, psd-auth, policy, internet + Aliases: + ",2024-03-02T02:27:50Z,2024-06-06T22:47:04Z,2024-03-26T21:52:46Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039480,6000837079,Technology,Apple Devices,1,2,Troubleshooting macOS > psd-auth,110," Keywords: macbook, macOS, psd-auth, internet + Aliases: + ",2024-03-02T03:03:50Z,2024-06-06T22:47:04Z,2024-03-14T18:46:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040252,6000542930,Technology,Attendance,1,2,Attendance Manual,attendance," PowerSchool Attendance Manual - Attendance Manual + + Truancy Steps -  + + Truancy Petition and Motion to Stay -  + + ",2024-05-28T18:58:02Z,2024-05-28T18:59:24Z,2024-05-28T18:59:24Z,2025-05-31T00:00:00Z,0,0,0,0 +6000040233,6000542930,Technology,Attendance,1,2,Attendance Manual,110, PowerSchool Attendance Manual: Attendance Manual ,2024-05-24T20:23:25Z,2024-05-24T20:23:27Z,2024-05-24T20:23:27Z,,0,2,0,0 +6000040377,6001521595,Technology,Avigilon Alta,1,2,Logging in to Alta,110," How to Log In to Avigilon Alta + If you are a user in our system and need to access Avigilon Alta, follow these steps to log in quickly and efficiently. We have provided a detailed guide below with screenshots to help you through the process. + Step 1: Accessing the PSD Portal + + +Open your web browser and navigate to the PSD Portal. + +Log in to the portal with your credentials. Once logged in, you will see the Technology Resources Folder. + + + Step 2: Finding Avigilon Alta + In the Technology Resources section, locate the Avigilon Alta icon. It looks like this: + + +Click on the Avigilon Alta icon. This will redirect you to the Avigilon Alta login page. + + Step 3: Using Single Sign-On (SSO) + On the Avigilon Alta login page, you will see the option for Single sign-on (SSO). If you have the Classlink ""Making Magic Happen"" extension installed, it will automatically simulate clicking the SSO button. If not, you can manually click the button to continue. + + + Alternative Bookmark Method + Alternatively, you can bookmark the Avigilon Alta login page for direct access in the future. Simply open the login page, then: + + For most browsers, Click the bookmark button or press Ctrl + D (Windows) or Cmd + D (Mac) to bookmark the page. + Name your bookmark something memorable, like ""Avigilon Alta Login."" + ",2024-06-17T19:20:28Z,2024-06-17T19:50:05Z,2024-06-17T19:50:05Z,,5,31,0,0 +6000012494,6000736645,Technology,Bell System / Informacast,1,2,Informacast setup for Paging timeout issue. ,"Informacast, Security"," Keywords: Informacast, Security + Aliases: + + The phones connecing to the new paging system, may need to be added to the teleworker setup + follow the instructions below to impliment.  + + + Phone paging for informacast + + Unplug the phone and plug the phone back in. + + Hold the 7 key while the phone is powering up. + + Phone asks if you want to configure teleworker? + + hit * for yes + + hit # for new settings + + 10#0#240#41 (* to go back if you make a mistake) + + Hit the keypad down arrow to ""store changes"" + + hit * for yes + + and the phone should reboot + + When it reboots it will ask you to ""enter TW install password"" (teleworker install password) + + enter 5978263 ",2018-04-17T14:29:14Z,2024-08-13T01:29:20Z,2024-08-13T01:29:20Z,2025-04-01T00:00:00Z,4,1,0,0 +6000012111,6000736645,Technology,Bell System / Informacast,1,2,Managing Bell Schedules and Ring Lists,"Informacast, Bell Schedule, Bells, Clocks"," Keywords: Informacast, Bell Schedule, Bells, Clocks  + Aliases: + + + + In Informacast Bell Schedules contain Ring Lists, which determine at what times bells should go off.  + + You can edit the lists at: + https://admin.icmobile.singlewire.com/ + + If you have been granted access you will use your email address to automatically log in. + + + Here is an example of a Ring list, to view or edit Ring Lists, log into Informacast and navigate to Notifications -> Bell Schedules -> Ring Lists + + + + The ring lists that are provided are created by Informacast admins, if you require additional ring lists please create a ticket. The ring list is what handles the daily bell ringing and what ringtone is played at that time (requests for new ringtones can be made via ticket) + + + + Bell Schedules are what determine what days of the week will the particular ring list will occur. Bell Schedules are also created and assigned by Informacast admins, so please submit a ticket if you require more bell schedules. + + The new Informacast suite will be receiving feature updates over the 2022-2023 school year, so please check back as new features will be added. + + Please reach out if any part of this document needs to be updated/clarified. ",2018-03-28T18:32:18Z,2024-08-13T01:29:20Z,2024-08-13T01:29:20Z,2025-04-01T00:00:00Z,3,7,0,0 +6000039634,6001576430,Technology,CTE Curriculum,1,2,Initial ETC Family Setup for Auditorium Lighting Software,110," Keywords: EOS, Lighting, Drama + + Summary:  + This guide is meant to help you set up the ETC software to point to the saved files on the lighting computer so you can work on the show files.  + This involves opening ETC and going into the settings, then changing some settings and copying the shared file path so ETC can see the show files. + + 1. Open the EOS Family Welcome Screen. + + + + 2. You'll be greeted with the following window, click settings. + + + + 3. Then you'll want to open finder and look for the files which you are going to point the lighting software to, open finder. + + + + 4. Along the top of your screen, look for Go > Computer. + + + 5. Follow the following filepath: + + Macintosh HD > Users > Shared > ETC Files > Eos  + + (I recommend changing your view to columns pictured below, it makes things easier to see) + + + + 6. Now you'll want to right click one of the files and then hold down the Option or ALT key, then select ""Copy (File Selected) as Pathname"". This will copy the file path so we can paste it into the software. + + + + 7. Then click back over to ETC, which setting menu should look like what is pictured below. Click the file path which matches the file name you just copied; if you selected ShowArchive click the filepath next to ""Show Archive Path"" same goes with the others. + + + + 8. Delete the file path that exists in the pop up window, paste the file path that you just copied (Cmd + V) and then click enter. You may get a warning window saying the previous archive isn't empty, just click ""Ok"" and continue. + + + + 9. Repeat steps 6 - 8 for the other two files. + + 10. When you're done it should look exactly like the file path pictured below. Then click Accept. + + + + 11. Now to open the newest show file, navigate to the ShowArchive under shared and click the newest save. You should be good to go! ",2024-03-15T21:59:38Z,2024-03-18T09:11:44Z,2024-03-15T22:27:26Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033511,6001576430,Technology,Chrome Support Articles,1,2,Adding District Approved Extensions to Chrome,"Extensions, Chrome, App, Screen Share, Helperbird"," Keywords: Extensions, Chrome + Aliases: App, Screen Share, Helperbird + + Summary: + This article will show you how to get to the chrome store, find the list of district approved extensions, and install extensions. + + There are a few different ways you can get to the chrome store, here are two different methods: + + Option 1: + 1. Click this link. It will take you directly to the chrome store and the PSD Recommended apps. (https://chrome.google.com/webstore/category/for_your_domain?hl=en-US) + 2. Find the app you would like to install, then click on the app. + 3. You'll be brought to the store page for the app, then just click the install button on the top right. + + Option 2: + 1. Find the puzzle piece on the top right of your chrome window. + + 2. Click ""Manage Extensions"" at the bottom of the pop up. This will open a new window that lists all your extensions. + 3. Find the three parallel lines at the top left of this new window. + + 4. In the slide out menu, click open chrome web store at the bottom. + + + 5. The Chrome Web Store will now open in a new tab, look for ""Recommended PSD Apps"" on the left side of the screen and click it. + + + 6. Find the app you would like to install, then click on the app. + 7. You'll be brought to the store page for the app, then just click the install button on the top right. ",2023-03-29T19:29:20Z,2024-03-18T09:11:41Z,2024-03-13T18:36:22Z,2025-04-01T00:00:00Z,0,0,0,0 +6000028723,6000837079,Technology,Chrome Support Articles,1,2,Deleting and Recreating Chrome Profile,"Profile, Chrome, Google, Web Browser, User"," Keywords: Profile, Chrome, Google + Aliases: Web Browser, User + + Summary: + If you're having an issue where you get a popup with the error ""Can't use this profile"" when trying to launch chrome, this will help you delete the offending profile and add the correct one. + + + If you are faced with the following screen when opening chrome, you may need to delete your existing chrome profile and create a new one: + + + + + Click the three dots and select delete.  Then you will be able to re-create a profile using your @psd401.net email address. + + + + + When creating the new profile, first enter your @psd401.net email and proceed. At the ClassLink screen enter your username and password, followed by your MFA code. + ",2021-11-09T17:37:02Z,2024-03-18T09:11:37Z,2024-03-13T18:31:34Z,2025-04-01T00:00:00Z,2,1,0,0 +6000038664,6001576430,Technology,Chrome Support Articles,1,2,Enabling Pop-Ups,Pop-Up," Keywords: Pop-up + Aliases: popup, lockdown browser + + This guide walks you through enabling pop-ups in the event it causes issues loading an extension or needed page. + + Enabling Pop-Ups + + 1. Navigate to the website which you would like to enable pop ups for. + + 2. Click the icon next to the address in your address bar. + + + + 3. Click Site Settings + + + + 4. Scroll down until you find the Pop-ups setting and set it to Enable. + + ",2023-11-03T15:29:45Z,2024-03-18T09:11:43Z,2024-03-13T18:36:53Z,2025-04-01T00:00:00Z,1,0,0,0 +6000023094,6000580664,Technology,Chrome Support Articles,1,2,How to Manage Multiple Google Accounts,"Google, Account, Chrome, Web Browser, Logins"," Keywords: Google, Account, Chrome + Alias: Web Browser, Logins + + Summary: + If you're having issues with multiple accounts on your google chrome, the resources below will help you manage all your accounts on chrome. It helps you make sure that your primary account is set to the correct user, and shows the right way to add accounts to your chrome. + + This video will outline how you can manage different Google Accounts on your device. + + + + Article from Kasey Bell at Shake Up Learning: + You’re Doing it Wrong! How to Manage Multiple Google Accounts + DECEMBER 18, 2018 BY KASEY BELL + A lot of Google users have more than one Google account, often a school/work account and a personal account. + If you are like me, you may have fifteen accounts! Logging in and out can be an absolute pain! But I am here to show you a better way! I find that a lot of users have not discovered this method for managing multiple accounts so I decided to create this tutorial. In this tutorial, I will show you how to fix common issues with multiple accounts, and how to toggle between your Google accounts the right way–using Google Chrome profiles. + + The Wrong Way to Toggle Between Google Accounts + The “Add Account” Method + (Please note, this tutorial is for Mac and PC users. Account switching on Chromebooks is slightly different.) + Like many Google other users, when I first started managing multiple Google accounts, I would use the “add account,” option in the top-right corner of the application. When you do this, the other account opens in a new tab in the same window. Most likely, if you have been doing this, you have run into problems. For instance, you click on a shared link and it says you don’t have permission because it’s trying to open with the wrong account. + Today, you will stop using this old method and begin using Chrome profiles to manage your accounts. + + + + The Best Way to Manage Multiple Google Accounts + The Chrome Profile Method + Chrome profiles allow you to set up different profiles for each account that you use on that particular device (Mac or PC for the purposes of this tutorial). + All of your Chrome settings, bookmarks, passwords, themes, extensions, and apps can sync to that device. This makes it easy to move from your work computer to your home computer. It also makes it easy to share a device with someone at home, like your spouse or your child who have their own Google account and preferences. + (*Note: Chrome profiles must be set up for each device individually.) + + STEP 1: Clean Up Your Accounts First! + Before you set up the new method using Chrome profiles, I want you to clean up the problem. + 1. Sign out of your Google Account + 2. At the bottom of the sign-in prompt, click “Remove Account.” + 3. Click on the X to remove each account (Repeat steps as necessary to remove all of the accounts listed.) + + + + STEP 2: Log into Chrome with Your Primary Account + I would start with the account you use the most, what I like to call your primary account. (In the Peninsula School District this would be your @psd401.net account) + 1. Go to your Chrome settings (3 dots near the top-right) + + + + 2. Check to see if you are already signed into Chrome. + If you are, make sure it is the correct account. If not, log in with the primary account. + + + STEP 3: Sign into Google with Your Primary Account + You want to make sure you are logged into Chrome and Google with the same account. + 1. Go back to the window where you logged out and log back into your Google account with your primary account credentials. + + STEP 4: Create a Chrome Profile for Your Secondary Account + 1. Click on the Chrome Profile icon next to the three dots in the top-right of the Chrome browser. + 2. Go to “Manage People” + 3. Click “Add Person” + 4. Name your profile something that will help you identify that account and add an icon if you wish. + 5. Click “Add” + + 6. A new window will open and prompt you to log in with your account. + 7. Log in with your secondary account and choose your sync preferences. + + STEP 5: Login to Your Secondary Google Account Using the Secondary Profile Window + Remember, the idea is to only log into ONE Google account in each profile so this works seamlessly. If you mix and match, you will have a hot mess! + 1. In the new window for your secondary profile, go to one of your most frequently used Google applications, like Drive or Gmail. + 2. Login to your secondary Google Account. + + If you have followed all of these directions, you will have two windows open and each window is logged into a different Chrome profile and Google account. + How to Switch Accounts + Now, when you want to switch accounts, just click on the Chrome profile icon and select the profile from the list to open the window for your other account. + + + Customize Your Chrome Profiles + Since each Chrome profile is syncing to its own account, you may have to spend some time adding your bookmarks, passwords, extensions, etc. to the new profile. + Sorry! There is no way to transfer or sync this across different accounts. + But I promise once this is all set up it will be worth it! + To make it easier to identify your window and the associated account, you can install different Chrome themes so the windows look different. + + + Clear as mud? This really is quite easy once you get it set up. There are so many steps involved and variables for different users, but I hope the video and step sets will help you better manage all of your Google accounts. ",2020-04-21T16:30:31Z,2024-03-18T09:11:31Z,2024-03-13T18:34:59Z,2025-04-01T00:00:00Z,6,1,0,0 +6000005951,6000542926,Technology,Chrome Support Articles,1,2,How to Sign-in to Chrome Browser,"In, Sign, Signing, Logging, Log, Sign-In, Chrome, Browser"," + Keywords: Sign-In, Chrome, Browser + Aliases: Web Browser, Signing In, Logging in, Log in + + Summary: + If this is your first time using google chrome, you will be asked to sign in. This guide will help you get logged in and your preferences synced. Steps: + 1. Open Google Chrome + a. Windows: You should have an icon for chrome on your desktop, double click it to open chrome. + b. Mac: + 1b. Click the Launchpad + + + 2b. Scroll a page to the right if you don't see the icon on the first page, and click the chrome icon to open chrome. + + 2. You'll be greeted with a window which has two options, click person 1 to begin signing in. + + 3. Then you'll be asked to enter an email, this is your normal district username followed by @psd401.net if you're a teacher and @edtools.psd401.net +  if you are a student. + + + + 4. Then you'll be redirected to a classlink login, this will be your normal district login. + 5. You will get a pop-up which says ""Your organization will manage this profile"", click the blue button which reads ""Continue"". + 6. You will get a second pop up which says ""Turn on sync?"", click the blue button which reads ""Turn On"". This will enable your bookmarks and web history to sync between all the devices you use. + + + + + ",2017-08-10T21:58:21Z,2024-03-18T09:11:25Z,2024-03-13T18:32:44Z,2025-04-01T00:00:00Z,0,1,0,0 +6000008985,6000540984,Technology,Chrome Support Articles,1,2,Open a Chrome Incognito Window,"Chrome, Incognito, Window, Web Browser, Google Chrome"," Keywords: Chrome, Incognito, Windows, Web Browser, + Aliases: Web Browser, Google Chrome, Privacy Mode, Private Mode + + Summary: + This article explains how you can open an incognito window by right clicking the chrome icon and selecting the correct option for incognito. + + Google Chrome offers Incognito as way to have a fresh ephemeral browser window. Incognito is very good for troubleshooting as it has no caches or cookies saved from your other windows, it also allows you to sign into multiple online accounts on the same computer. Once all Incognito windows are closed, all History, Cookies and Caches from that browsing session are deleted. + + Windows + + + Right click on the Chrome icon in the taskbar + Click ""New Incognito Window"" + + + + + + Mac + + + Right click on the Google Chrome icon on the Dock + Click ""New Incognito Window"" + ",2017-11-06T19:34:11Z,2024-03-18T09:11:28Z,2024-03-14T18:20:34Z,2025-04-01T00:00:00Z,0,1,0,0 +6000032595,6000837079,Technology,Chrome Support Articles,1,2,Turn Off uBlock Origin for a Website when Page Isn't Loading Properly,"ublock, Chrome, Origin, Website, Site, Page, Google Chrome"," Keywords: uBlock, Origin, Website + Aliases: Site, Page + + Summary: + Sometimes when pages aren't loading correctly uBlock is causing some features to not work correctly, this guide will show you how to turn it off for that page and refresh. + + Occasionally, the district-installed uBlock Origin Chrome Extension can block necessary resources a website requires to function properly. + + Disabling uBlock Origin for a specific website is quite easy. + + 1. On the website where uBlock Origin has blocked a needed resource, open uBlock Origin by clicking on the red shield: + + + + 2. Next, click the blue power symbol to turn uBlock Origin off for just that website. + + 3. Reload the webpage by clicking on the refresh symbol for it to take effect: + + + + The website should now be working properly now. If it still isn't, uBlock Origin is not the cause of the issue. You may reach out to to Help Desk for assistance, or submit a ticket (preferably with a screen shot). ",2022-12-12T22:47:33Z,2024-03-18T09:11:39Z,2024-03-13T18:33:39Z,2025-04-01T00:00:00Z,8,1,0,0 +6000035875,6000837079,Technology,Chromebooks,1,2,Accessing a .zip file in Google Drive (ChromeOS),".zip, unzipping, zip, google drive, zipped"," Keywords: zip, google drive, unzipping, .zip, zipped + + There is a simple solution for accessing .zip files in your Google Drive, on a Chromebook, that doesn't involve any 3rd-party Software. + + Problem: You are not be able to unzip / extract .zip files, from your Google Drive, while using Chrome (web browser) as shown in this screenshot: + + + Solution: Using the built-in 'Files' app that is pre-installed on all Chromebooks. + + Step 1: Open the Files app, shown below: + + + Note: If you don't see the Files app in your Dock, it can be found in ChromeOS Applications (the circle off to the left): + + + Step 2: In the Files App: + - Click 'My Drive' - clicking Google Drive works as well (1) + - Find the .zip file (2) + - Right-click (or hold alt + left-click) > then click 'Extract all' (3) + + + The extracted file or folder will show in your Google Drive, and is now accessible/unzipped: + ",2023-09-23T00:32:08Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034953,6001668715,Technology,Chromebooks,1,2,Chromebook - Installing ScreenConnect on Chromebooks,110," Keywords: screenconnect, screenshare, share, screen, troubleshooting, tools, screen sharing, chromebook help, chromebook + Aliases: screenconnect, screenshare, share, screen, troubleshooting, tools, screen sharing, chromebook help, chromebook + + With our new ScreenConnect app, we can connect to just about any device, anywhere.  + + Click the link below for a video walkthrough: + Video Walkthrough of Steps Below + + Step 1: Click on the App Launcher in the bottom left corner + + + Step 1: Open up Google Play Store from the apps menu + + + Step 2: Using the search bar at the top, search for ""ConnectWise"" - the app looks like 2 red squares stacked on top of each other + + + Step 3: Install the Application + + + Step 4: Open the Application + + + Step 5: In the ScreenConnect URL text box, type ""psd401.screenconnect.com"" + + + Step 6: In the ""Join with Code"" text box, type the code that your help desk technician gave you + + + Step 7: Allow sharing by clicking on the screen you see in the window, and then pressing the Share button + + + Step 8: Switch the view to tablet mode  + + + At this point, you should be all connected! Please demonstrate your issue to the Help Desk Technician!  + ",2023-08-21T22:00:35Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0 +6000039578,6000542935,Technology,Chromebooks,1,2,Chromebook Repair Bin Process,"Chromebook, Chromebook bin, Library bin, Tub, Pony, Repair"," Keywords: Chromebook, Library bin, Tub, Pony, Repair + Aliases: Chromebook bin, Chromebook tub, Chromebook Process, Chromebook Repair Process + + + + Chromebook Repair Bin Process + + There are 3 sets of Chromebook bins for Chromebook repairs.  + + One set is at the schools (one bin per school) + One set is on the Pony truck + One set is at DCRC (part of Tech Department) + + + The Pony will go to each school, take the bin from the Pony truck (full or empty), bring it into the school and swap it with the bin that's at the school. The bins are usually located in the library or the main office at the schools.  + + Once the bins are swapped, the Pony will put the bin from the school on the truck. + + The Pony will go to DCRC and swap the bins that are on the truck with the ones at DCRC.  + + + When there is a Chromebook repair need, the Librarian or other staff member at the school submits a Chromebook Repair Request ticket with all the information needed for the repair. The school staff member puts the broken Chromebook into the bin at their school for the Pony to pick up. After the Pony picks up the bin from the school, it will be dropped of at DCRC for repair, as stated above. Once it's repaired, the Tech Department staff will reply to the Chromebook repair ticket with the repair details and any other notes about the Chromebook. The Tech Department staff will then update the repair or replacement details in Destiny (inventory system) and put it in the school's bin to be picked up by the Pony the next day. + + To ensure that repairs go smoothly, it's important that there is always one bin at each school to put in damaged Chromebooks. If you have 2 bins at your school at any time, this process will be broken and the repair process won't go smoothly. DCRC needs to have a bin to put in the repaired Chromebooks to be transported safely.  + + + ",2024-03-13T19:05:32Z,2024-08-08T21:38:32Z,2024-08-08T21:37:15Z,2025-04-01T00:00:00Z,0,2,0,0 +6000025426,6000542926,Technology,Chromebooks,1,2,Chromebook Screen Share and Projection Help Sheet,"Airtame, Promethean, Document Camera, Chromebook, screen share"," Keywords: Airtame, Promethean, Document Camera, Chromebook, Screen Share + Aliases: + + Click here to Access the Chromebook / Airtame help document.  + + Note: this updated version from Nov 2020 was sent to all office managers and secretaries on Nov 23, 2020. + + + + + + + + + + ",2020-11-23T21:13:57Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,1,0,0 +6000005958,6000837079,Technology,Chromebooks,1,2,Chromebook Serial Number + Barcode,"Chromebook, Serial Number, Barcode, Asset ID"," Keywords: Chromebook, Serial Number, Barcode, Asset ID + Aliases: + + Summary + Shows how to find the serial number and district barcode of any chromebook gives a visual example. + + By default, every Chromebook should show the Serial Number + Barcode / Asset ID in the top-right corner of the login screen as shown below. If you don't see these numbers you can press alt+v to make them appear. + + ",2017-08-10T21:58:29Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033724,6000837079,Technology,Chromebooks,1,2,"Chromebook State Testing - Usage, Prep, & Troubleshooting","Chromebook, SBAC, Secure Browser"," Keywords: Chromebook, Testing, Troubleshooting + Aliases: State Test Prep + + Chromebook State Testing - Usage, Prep, & Troubleshooting + + + Usage: + The Secure Test Browser App is launched from the main Chromebook login screen: + + + Prep: + The main requirement for using the SecureTestBrowser is that the Chromebook must be on at least ChromeOS v102. The ChromeOS version can be checked from the main Chromebook login screen, towards the top of the screen (highlighted in red below): + + + If the Chromebook is on a version below ChromeOS v102, it is worth checking for updates, unless the Chromebook is a Dell model 3120. The 3120's are not receiving updates anymore and will need to be swapped out by your Librarian. + + Checking for ChromeOS Updates: + + Sign into the Chromebook  + At the bottom right, select the time Settings . + At the bottom left, select About ChromeOS. + Under ""Google ChromeOS,"" find which version of the Chrome operating system your Chromebook uses. + Select Check for updates. + If your Chromebook finds a software update, it will start to download automatically. + + Identifying the Dell 3120 Chromebook model: + + 1. One giveaway will be that the device will not update past ChromeOS v102 when checking for updates. + 2. If you look on the bottom cover of the Chromebook, it will say 'Reg Model P22T' + 3. Here are pictures of the 3120: + + + Troubleshooting: + + Generally, most issues will be software or ChromeOS related and can be fixed with a simple reset. Instructions for this process: + + +Press and hold Esc ++ and tap the Power until a yellow exclamation point (!) is displayed.    If the Chromebook is a Lenovo 100e Chromebook 2nd Gen MTK (Look on the bottom of the Chromebook near the PSD barcode to find out which model you have) - it will take you to a screen that says ""Please insert a recovery USB stick or SD card"" - Press Ctrl + Alt + D to get to the next step. + + Press Ctrl + D to begin the reset, then Enter when prompted for the ""os is broken or missing"" message. A red exclamation point is displayed. + When the transition completes, press the spacebar, then press Enter to return to verified mode. + Good as new, the Chromebook will reboot. + After the ""Let's Go"" button, You'll need to connect the Chromebook to the internet and accept chrome's agreements before signing in. If at school, connect to PSD-Open, if at home, connect to home WiFi. If performing these steps at school, the Chromebook will then automatically change to psd-closed after logging in. + If you do not see ""Enterprise Enrollment"" at the top of the logon page. Or if the Chromebook was locked to an account, or not originally enrolled. DO NOT LOG IN WHEN PROMPTED, instead, press CTRL + ALT + E at the logon screen. Otherwise if you see ""Enterprise Enrollment"" continue to step 7. If you accidentally log in here, you will need to go back to step 1. +  Log in to the ""Enterprise Enrollment"" screen with your email address. You will be taken to the PSD Central Login, use your standard PSD credentials. + When prompted for asset information and location, press ""Skip"" + The Chromebook should now go back to the standard login screen, ""This device is managed by edtools.psd401.net"" + A restart may be necessary before logging in. + + + If the Chromebook is still having issues using the SecureTestBrowser after performing a reset, it should be swapped out with the Librarian and a Chromebook Repair Form should be created.  + ",2023-04-26T21:29:04Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,2,6,0,0 +6000016486,6000130415,Technology,Chromebooks,1,2,Clear Cache and Cookies on Chrome,"Cache, Cookies, Chrome, Web Browser, Spinning, Not Loading"," +Keywords: Cache, Cookies, Chrome Aliases: Web Browser, Spinning, Not Loading Summary: + + If your web pages are not loading or spinning, clearing your cache and cookies is a good first troubleshooting step. This will walk you through how to clear them in google chrome. + + Clearing cache & cookies: + + + On your computer, open Chrome. + At the top right, click the button. + Click History Clear browsing data. + At the top, choose a time range. Select All time (recommended if having problems). + Next to ""Cookies and other site data"" and ""Cached images and files,"" check the boxes. + Click Clear data. + Close Chrome and reopen. + + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt; + + Another way: + + + In Chrome's address bar, type ""chrome://settings/clearBrowserData"" and hit Enter. + On the basic tab, select ""Cookies and other site data"" and ""Cached images and files"" + Click ""Clear data"" + Close Chrome and reopen + + + + + + + + + + ",2018-11-28T22:37:26Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,244,50,2,0 +6000028455,6000542926,Technology,Chromebooks,1,2,Connecting a Chromebook to a Second Monitor or Display,"Chromebook, Monitor, Display, Whiteboard, Projector, Screen"," Keywords: Chromebook, Monitor + Aliases: Display, Whiteboard, Projector, Screen + + Summary:  + This article will walk you through the process of hooking up your chromebook to a second monitor or display. + + Steps: + Before continuing, make sure you have the chromebook plugged into the monitor with an HDMI cable. If you don't have one to use, feel free to submit a ticket or call help desk for assistance. + Show your Chromebook screen on your monitor + + At the bottom right, select the time. + Select Settings . + In the ""Device"" section, select Displays. + Select Mirror Built-in Display. This option will appear when your monitor is connected. + + Tip: To view your Chromebook screen only on your monitor, press and hold Decrease brightness . + Adjust your screens + + At the bottom right, select the time. + Select Settings . + In the ""Device"" section, select Displays. + To adjust your Chromebook screen, select Built-in Display. To adjust your monitor screen, select the name of the monitor. + +Make items on your screen smaller or larger: In the ""Display size"" section, choose an option. + +Rotate the screen: In the ""Orientation"" section, choose an option. + + + [Optional] Under your monitor tab, you can also: + +Change screen sharpness: In the ""Resolution"" section, choose an option. + +Change frequency of screen updates: Choose a higher refresh rate to refresh content on the screen faster. + + + + Tip: To quickly move windows or apps from one screen to another, on your keyboard, press Search  + Alt + m or Launcher  + Alt + m. + Use an adapter to connect your Chromebook to a monitor + + Sometimes you need an adapter cable to connect your Chromebook to a monitor. To learn what type of cable you need, check the instructions included with your Chromebook. + + Find the display output and input ports on your Chromebook. (If you’re not sure which ports to use, check the instructions included with your Chromebook.) + Use these two ports to find the correct adapter (ex. DisplayPort to HDMI). + Plug the adapter into the monitor, then into your Chromebook. + + ",2021-10-08T17:11:41Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040089,6000837079,Technology,Chromebooks,1,2,CrickSoft Chromebook Apps,110," CrickSoft apps are installed per user on Chromebooks. + + Each app can be installed using the following links. It is recommended to install each application so that they are available offline, and so that they can easily be accessed from the Chromebooks start menu. + + Clicker Writer - https://clickerwriter.apps.cricksoft.com + Clicker Books - https://clickerbooks.apps.cricksoft.com + Clicker Talk - https://clickertalk.apps.cricksoft.com + + After visiting each of those links, the Student will need to sign-in using Google and install each of them as a Chromebook app. The login + install process will be the same for each of the apps. + + 1. A 'Sign-in with Google' prompt will pop-up. Select the Student account to sign-in: + + + 2. Click 'Continue': + + 3. Give Trust permissions to each respective Clicker App: + + 4. The sign-in process is now complete. Now, proceed with installing each as an 'App'. Click on the icon where it says '1' first, then click the 'Install' button (2): + + + 5. Repeat the above steps for each application. Once installed, they can be launched by clicking the Chrome launcher (1) and then launching the desired app (2): + + + 6. After launching the desired app, it should be logged-into at this point and all ready for use: + + + Any questions or issues, please call x3711 or email servicecentral@psd401.net. Please reference this solutions article. ",2024-05-06T17:20:04Z,2024-05-06T17:53:51Z,2024-05-06T17:53:51Z,,0,6,0,0 +6000035123,6000837079,Technology,Chromebooks,1,2,DRC INSIGHT Testing on a Chromebook,"DRC, INSIGHT"," Keywords: DRC INSIGHT, Testing, Chromebook + Aliases: Test Chrome + How to access the DRC INSIGHT testing app on a Chromebook + + The DRC INSIGHT kiosk app is available on all student District Chromebooks.  It is used for online Keystone, PSSA, and WIDA tests.  A kiosk app appears ONLY on the sign-in screen.   + + The student must SIGN OUT of the Chromebook in order to see the app. + + To sign out of the Chromebook, click the menu by the clock and choose Sign out: + + + + Once the student signs out, they will see a menu of kiosk apps in the system tray on the sign-in screen. The student must select the DRC INSIGHT Online Assessment app to launch it and take the test: + + + + You may see a loading screen for a few seconds while the app loads.  PLEASE WAIT until the app loads and the choice appears for which test you will be taking. For Keystone and PSSA tests, please choose Pennsylvania as your testing option. For WIDA tests, please choose WIDA. + + You will then be placed at the testing home screen, where you have access to Classroom Diagnostic Tools, WIDA Screener (for WIDA), practice tests, or the option to sign in to take a Keystone, PSSA, or WIDA test online. + + Follow instructions from your teacher regarding which option to choose and what username and password to use (if applicable) to begin testing. + + After the test is complete, you can exit the kiosk app by clicking the exit button, and sign back into a Chromebook user session. + + ",2023-09-14T17:10:55Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0 +6000026114,6000580664,Technology,Chromebooks,1,2,Downloading Images On a Chromebook,"Chromebook, Download, Image, Laptop, Save, Picture, Chrome"," Keywords: Chromebook, Download, Image + Aliases: Laptop, Save, Picture, Chrome + + Summary: + If a student would like to download or save an image they find on the internet, this will walk them through how to right click, save it and where to find it in the files. + + Steps: + Students are able to find and use images on a Chromebook.  Please follow Copyright, Public Domain, and Fair Use. You should ensure students understand their rights and responsibilities and follow the guidelines. See this for more information: https://www.commonsense.org/education/videos/creativity-copyright-and-fair-use + + Finding and Saving an Image:  + Students find an image that meets the Copyright, Public Domain, and Fair Use guidelines.  + + + + Select the image and 2-finger click to open the image menu and click on Save Image As. + + In the Save File As menu, name the file something to make it easy to find in the future and Save.  You have to option to make a New Folder to collect and organize images if you choose to. + + + Using a Saved Image: + To find an image you have saved, move your cursor to the bottom of the Chromebook screen and click on the Launch Circle. + + Find and open Files + If you don't see Files listed, you can click on the arrow to expand the screen and see all of the content on the Chromebook + + + + + Go to Images to see the saved files.  + + + You can 2-finger click on the file to see options to Copy for use in another location (Google Doc, Slides, Drawings) or even Set it as wallpaper. + + + Access Saved Image from an Application such as Google Drawing + From the application you are using (Google Slides, Drawing, Docs)  + 1.Select Insert from the toolbar. + 2. Select Image  + 3. Select Upload from Computer. + + + + Select Images, My files> Downloads, or the folder location you want to insert from. Once you select the file (image), click Open. + + You will now see your saved image! + + + + ================================================================================================================ + See this video for a demonstration of the steps:  + https://drive.google.com/file/d/1nveRg0_-q33mmHAaRSOxnNEuUbBseEKB/view + + + + + + + + + + + + + + + + ",2021-02-09T20:12:04Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000035079,6001668715,Technology,Chromebooks,1,2,Helperbird - Troubleshooting Chromebook Accessibility Issues,110," Keywords: Helperbird, Extension, Chrome, Accessibility, Settings, Chromebook, Student Device, Large Font, colored screen + Aliases: Web Browser, Google, Extension, + + Helperbird is a Chrome Extension that adds a ton of great accessibility features for students. With that being said, it can often get ""stuck"" in the setting or have effects that make the device difficult to use. This article will label a couple different troubleshooting steps that will fix these issues.  + + 1). Identify Helperbird Extension in the Chrome Extensions and click on it. + + + (It will have a red ""off"" banner if Helperbird is Off, and it will have a green ""on"" banner if Helperbird is on):  + + + 2). Toggle Helperbird from off to on and back, or from on to off and back. The off/on toggle is located at the top of the Helperbird extension page. + + + This will hopefully fix most issues with Helperbird, however, if you are still experiencing an issue, proceed on to step 3. + + 3). If you are still experiencing problems, the next step is to ""Delete Everything"". + + Click on the Settings Icon (looks like a gear): + + + Click on ""Account"": + + + In the bottom of the first box, click ""Delete Everything""  + + ",2023-09-11T21:35:01Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,4,0,0 +6000035041,6000837079,Technology,Chromebooks,1,2,How do I update my Chromebook with Gopher Buddy?,110," Keywords: Gopher Buddy Update Chromebook + Aliases: ChromeOS,  + + While the Chromebooks are set to automatically download and apply new updates directly from Google, you may see an alert regarding updates coming from the “Gopher Buddy”. The Gopher Buddy is a tool that Tech Services has deployed to assist with this process.  +   + The instructions below will walk you through how to manually check to see if a Chromebook needs an update.  + + 1. Open Chrome + After a Student logs into a Chromebook, launch Google Chrome. + +   + + 2. Select Gopher Buddy + Launch the Gopher Buddy extension. It is located at the top right of the browser window. + +   + + 3. Update from Gopher Buddy + After launching Gopher Buddy it will automatically check to see if your device needs updates.  + If any are found, click ""Fix It"". + +   + + 4. Update Google Chrome OS + After running Gopher Buddy Ab out Chrome will launch. Select restart to complete the update process.  + Note: If restart is not listed select ""Check for updates"", then restart the device. + +   +   + + Note:  + + ",2023-09-06T17:14:47Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,56,2,0 +6000025177,6000542926,Technology,Chromebooks,1,2,How to Hardwire to a Projector with a Chromebook,"Chromebook, Hardwire, Projector, HDMI"," Keywords: Chromebook, Hardwire, Projector, HDMI + Aliases: + + Summary: + This short solutions article will walk you through connecting a chromebook through hard wiring to your projector, which might be necessary if connecting to it remotely isn't an option. + + Note: Not all chromebooks have an HDMI port, this solution will only work for you if it has an HDMI port. + + + Steps: + 1. You'll want to look and see if your projector has an HDMI cable running down from the wall, most of them do. They look like this: + + + 2. Plug it into the HDMI port on the side of your chromebook. + 3. On the remote for your projector, look for a button which says ""source"" or ""input"" + 4. A menu will pop up with different input options, use the arrow keys on the remote to navigate to the other HDMI option which isn't currently selected. + 5. After a moment of loading, the projector should now be showing what is on the screen of the chromebook! + + If you can see the background of the chromebook but no windows, then you'll have to set the display to mirror. Click the link to this solutions article for instructions:  + https://psd401.freshservice.com/a/solutions/articles/6000028455 ",2020-10-27T20:00:27Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,3,0,0 +6000035167,6001668715,Technology,Chromebooks,1,2,How to Print QuickCards for your Students,110," clever badges, quick cards, clever + + This guide provides step-by-step instructions on how to print QuickCards for students.  + + If a student LOSES their QuickCard: How to Replace a Lost QuickCard + How to use QuickCards: How to use QuickCards + + + + + Navigate to QuickCards: + + 1). Navigate to your PSD Portal + + 2). Click your ""BackPack"" symbol at the bottom of the screen. It is called ""My Classes"" + + + + + 3). Click on the class you want to print QuickCards for + + + + Printing individual cards:  + + 4). Click on the student that you are printing a QuickCard for + + + + + 5). With this window open, you will see the student's QuickCard. Press ""Print"" + + + + + + Printing multiple cards (or even your whole class): + + 6). Select multiple students at once using the check boxes on the side of the students. With your students selected, click on ""Manage Selected"" + + + + + 7). Alternatively, you can click manage all if you are printing the whole class + + + + + 8). Click ""Print"" (Note: You may need to click ""Generate"" if this is the first time printing QuickCards for your Class) + + + + + ",2023-09-19T15:23:51Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,4,0,0 +6000035169,6001668715,Technology,Chromebooks,1,2,How to Replace a Lost Quick Card,110," Keywords: Classlink, Quickcards, QR codes, Student Login, Reset, Replace + Aliases: Classlink Quick Card, Clever Cards + + If a student loses their QuickCard, it is important that it is not only replaced, but also reset. This is to ensure the security of the student's account. + + + + Navigate to QuickCards: + + 1). Navigate to your PSD Portal + + 2). Click your ""BackPack"" symbol at the bottom of the screen. It is called ""My Classes"" + + + 3). Click on the class the student is in that needs their QuickCard replaced + + + 4). Click on the student that you are replacing a QuickCard for + + + 5). With this window open, press the ""Reset"" button above the student's QuickCard + + + 6). Press ""Confirm"" + + + 7). After pressing confirm, you will actually see the QR Code change. You can go ahead and click anywhere on the screen to exit out of the ""Generate All QuickCards?"" window. + + 8). You NEED to print the student a new QuickCard. The physical copy the student lost/misplaced/broke will not work anymore.  + + 9). Select ""Print"" + + ",2023-09-19T15:48:41Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0 +6000030963,6000736645,Technology,Chromebooks,1,2,How to Reset Chromebook serial number for new Mainboards.,"Chromebook, Serial, Number, Reset"," Keywords: Serial Number, Chromebook, Reset + Aliases: + + Internal Only, Must be done before enrolment or SN# needs to be Deprovisioned first. + + In developer mode, Change Chromebook SN# + + Deprovision SN # + + +     Remove the R W screw from the motherboard, pull battery + + Start soft reset + ctrl+Alt+D + Enter and wait + + CTRL+D. At verification off screen + + + +     press CTR+ALT+F2 the key, this should open a terminal + +     In the terminal type ""chronos"" + +     sudo su + +     vpd -s ""serial_number""=""enter your preferred serial"" + +     dump_vpd_log --force + +     vpd -l + +     crossystem disable_dev_request=1 + +    /usr/share/vboot/bin/set_gbb_flags.sh 0x0 + +    reboot + +    Replace screw and battery. + +    Enroll + ",2022-06-13T15:36:19Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025178,6000542926,Technology,Chromebooks,1,2,How to Screen Share via Airtame on Chromebooks,"Chromebook, Airtame, Cast, Chrome, Share"," Keywords: Chromebook, Airtame, screen share, Chromebook share, project screen + Aliases: Cast, Chrome, Share, projector, screen sharing + + Summary: + This article will show you how to navigate to your Airtame app through your Shelf on your Chromebook and how to connect it to a projector with an Airtame.  + + Before continuing, ensure your projector is turned on and has an Airtame by checking both HDMI sources. If it does, you'll see an Airtame screen with some info on it. + + Steps: + + 1. Navigate your cursor to the circle which sits on your shelf and left-click it. + + + + + 2. A window of applications will appear, look for the Airtame icon. You might have to scroll to find it. + + + + + 3. Now left-click the application, this will make a window pop up which looks something like this: + + + + + 4. Now type in the IP address of the Airtame device you wish to connect to. You'll see the device's IP address at the bottom left (the one displayed in this image is just for learning purposes). The app won't find any device if you enter a name, it only works with IP addresses.  + + + + + 5. A code will pop up on the projector screen, and you'll be asked to type in that code in the Airtame window. This is just to make sure you are the one who is trying to connect to it. + + 6. Now the Airtame should be sharing your screen. + + ",2020-10-27T20:01:30Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,2,9,1,0 +6000035168,6001668715,Technology,Chromebooks,1,2,How to use QuickCards to Login to a Chromebook!,110," Keywords: Chromebook Quickcard Login + Aliases: Sign in quick card + + It has never been easier for a Kindergartener or a 1st Grader to login to their Chromebook! + + Video Tutorial:  + + + + + + Step by Step Guide:  + + 1). Click on ""Sign in with Quick Card""  + + + 2). It will pull up the window ""Login with QuickCard"", and you'll see yourself in the camera. + + + 3). Simply hold up the QuickCard with the QR Code facing the camera, and it will log the student in!  + + ",2023-09-19T15:37:44Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,1,0,0 +6000029264,6000837079,Technology,Chromebooks,1,2,Installing + Launching Play Store Apps (Chromebook),"Chromebook, Google Play, Minecraft, Install, Play Store, Launch, App Store, Chrome"," Keywords: Install, Play Store, Launch, Chromebook + Aliases: App store, Chrome, Minecraft, Google Play + + Summary: + If you are trying to install an app through the app store, this guide will show you how to open the play store and show you how to download apps. + + 1. The Play Store application can be launched in a couple ways. It may already be showing in the row of apps at the bottom of the screen. You can also click on the circle in the bottom-left corner of the screen, and type 'Play Store' and click on what should be the first result: + + + + 2. You should now see a list of district-approved apps that can be installed: + + + + 3. Click on the app you'd like to install, then select 'Install'. After the app has been downloaded and installed, the 'Install' button will change to say 'Open'. This is how you will launch the app. + + ",2022-01-07T23:15:09Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,3,0,0 +6000039307,6001668715,Technology,Chromebooks,1,2,Installing Vernier Graphical Analysis and Spectral Analysis on Student Chromebook,110," keywords: Vernier, Graphical Analysis, Physics, Chemistry, Biology, Science + Aliases: Vernier + + If the students don't have Vernier Graphical Analysis installed on their Chromebooks already, you can have them add it as an app. We don't have it to where it is automatically pushed yet.  + + To install Vernier Graphical Analysis on a student Chromebook, click this link: https://chromewebstore.google.com/detail/vernier-graphical-analysi/dncgedbnidfkppmdgfgidcepclnokpkb + + To install Vernier Spectral Analysis on a student Chromebook, click this link: https://chromewebstore.google.com/detail/vernier-spectral-analysis/neagmanoonoaijlnipjppnjknalpodmi + + You can also paste these links into a Schoology assignment to have your students download the app ahead of time. Please have them follow the instructions below to finish the installation process:  + + 1). Click the blue ""Add to Chrome"" button in the top right corner. Wait for it to install + + 2). This places the application in the applications portion of the Chromebook. To find, have the student click the start menu icon in the bottom left (looks like a circle on the Chromebook). They will then be able to scroll for or search for the Venier apps.  + + 3). Activate the license key for Graphical Analysis by typing it into the portion circled in the screenshot below. The window displayed in the screenshot should automatically pop up when the student starts the app. Eric Wogelmuth (GHH) and Ty Newton (PHS) have the Licence keys for their schools. Spectral Analysis does not require a license key. + ",2024-02-13T23:40:12Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000005950,6000542941,Technology,Chromebooks,1,2,Introduction to Chromebook and Google Chrome,"Chrome, Chromebook, Google, Web Browser, Laptop, Computer"," + Keywords: Chrome, chromebook, google + Aliases: Web Browser, Laptop, Computer + + Summary + This article will help you become acquainted with the google ecosystem and explain the benefits of working in it. + + What is Chrome? + Chrome is a fast, simple and secure web browser, available for free on any computer. Also you can use Chrome web browser on your mobile devices. Best of all, sign in to sync your Chrome browser experience from your computer to any of your mobile devices bring it with you anywhere you go. + + What are Chromebooks? + Chromebooks are fast, portable computers that give students access to the web's rich educational tools and resources. They run Chrome OS, an operating system from Google. Students can share a single Chromebook, yet have a personal experience just by signing in. + + Why would I sign into Chrome? + You can sign in on the Chrome browser on a computer, and you'll be signed in automatically through classlink on chromebooks. If you sign into Chrome and enable syncing then all your settings, bookmarks, tab, extensions, and Apps are synced and therefore shared between devices. This way they are always available to you anywhere and on any device. + + How do I sign into Chrome and enable sync? + + Here is a link to another solutions article which will help guide you through the process: https://psd401.freshservice.com/a/solutions/articles/6000005951 + + ",2017-08-10T21:58:20Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,0,0,0 +6000031104,6000542935,Technology,Chromebooks,1,2,Lock/Unlock Chromebook,"Unlock, Lock, Chromebook, Disable, Lost, Stolen, Student Laptop, Re-enable, Lock/Unlock"," Keywords: Chromebook, Lock, Unlock, Disable, Lost Chromebook, Stolen Chromebook, re-enable, Lock/Unlock + Aliases: Student Laptop, Chromebook + + If you would like to have a Chromebook locked or unlocked, please complete this Form.  Thank you ",2022-06-27T20:51:27Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,1,11,0,0 +6000005953,6000837079,Technology,Chromebooks,1,2,Logging Onto a Chromebook,"Chromebook, Login, In, Sign, Signing, Logging, Log Into"," Keywords: Login, Chromebook + Aliases: Logging In, Signing In, Sign In, Log Into + + Summary: + If you would like to know how to sign in or out of a chromebook, this guide will help walk you through the process. You'll need to sign in with your district credentials, and go through MFA if you are not a student. + + Steps: + + When a district Chromebook turns on, it will automatically connect to WiFI at any PSD campus location. If you are off-campus, it will prompt you to select from a list of available nearby WiFi networks, and then enter a corresponding password if applicable. + + Once connected to the internet, a sign-in screen will appear as shown below: + + + + At this screen, staff and students are to enter their district username and password. An email is not required for the username field. + + Staff Only: + + If you are a staff member with Multi-Factor Authentication (MFA) enabled, you will be prompted with a screen similar to below after entering your credentials. You may have MFA setup with an authenticator app, or to receive MFA codes to a cellular number. Enter the code to complete the login process. +   + + Staff should have MFA enabled before the start of the 2022 school year. Please see this guide on setting up MFA: https://psd401.freshservice.com/support/solutions/articles/6000030376 + After going through the help article, if you still need assistance setting up MFA, please contact the PSD Help Desk at ext. 3711 or email at servicecentral@psd401.net + + +Chrome Login (same for Google Apps) + Staff = username@psd401.net and then your district password + Example: smithj@psd401.net + Student = student#@edtools.psd401.net and then their student password + Example: 1234567@edtools.psd401.net +   + Ending Your Session + + There are two ways you can end your session on a district Chromebook.  + + In the lower right corner of the screen you can click on the picture icon and Sign Out. + Using the Power button you can turn the Chromebook off. Just shutting the lid does not sign you out, therefore the next person to use the Chromebook will be connected to your account when they open the Chromebook. + + +It is always important to turn off the Chromebook before you close the lid so that you always know that you are disconnected from any accounts you have logged into. + + ",2017-08-10T21:58:24Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,14,0,0 +6000040506,6000837079,Technology,Chromebooks,1,2,PSD ESS Interview Chromebook Proctor Instructions,110," It is imperative that the Google Drive for the generic accounts get wiped between each interview. + + If this is not performed, there is the potential for applicants to see the previous work of applicants before them. + + So each time someone submits an Interview Google Form: + + 1. Log onto the Chromebook with the Chromebook-specific account denoted on the stickers. + 2. Go to drive.google.com + 3. Delete all files until Google Drive is empty. You can do the shortcut of CTRL + A to select all objects. Then click on the Trash can icon pictured below: + + + 4. After deleting everything, the empty Google Drive should look like below: + + 4. Sign out. + + + + ",2024-07-03T00:21:28Z,2024-07-03T00:47:01Z,2024-07-03T00:47:01Z,,0,2,0,0 +6000006144,6000837079,Technology,Chromebooks,1,2,Resetting (re-imaging) A Chromebook,"Chromebook, Reset, Re-image, Resetting, Powerwash, Wipe, Clear"," Keywords: Chromebook, reset, re-image, resetting + Aliases: Powerwash, Wipe, Clear + + Summary:  + If a chromebook is out of space or running slowly, this article will run you through the process of clearing the local data and verifying the operating system. You'll start by putting the system into recovery mode, and sending it through OS verification. Then all the local data will be cleared and you will go through a couple setup steps so the chromebook is ready to use again. + + + Steps: + If you are experiencing Chromebook issues, resetting is usually an easy and quick solution. This takes about 2-15 minutes. + + +Press and hold Esc ++ and tap the Power until a yellow exclamation point (!) is displayed.    If the Chromebook is a Lenovo 100e Chromebook 2nd Gen MTK (Look on the bottom of the Chromebook near the PSD barcode to find out which model you have) - it will take you to a screen that says ""Please insert a recovery USB stick or SD card"" - Press Ctrl + Alt + D to get to the next step. + + Press Ctrl + D to begin the reset, then Enter when prompted for the ""os is broken or missing"" message. A red exclamation point is displayed. + When the transition completes, press the spacebar, then press Enter to return to verified mode. + Good as new, the Chromebook will reboot. + After the ""Get Started"" button, You'll need to connect the Chromebook to the internet and accept chrome's agreements before signing in. If at school, connect to PSD-Open, if at home, connect to home WiFi. + If you do not see ""Enterprise Enrollment"" at the top of the logon page. Or if the Chromebook was locked to an account, or not originally enrolled. DO NOT LOG IN WHEN PROMPTED, instead, press CTRL + ALT + E at the logon screen. Otherwise if you see ""Enterprise Enrollment"" continue to step 7. If you accidentally log in here, you will need to go back to step 1. +  Log in to the ""Enterprise Enrollment"" screen with your email address. You will be taken to the PSD Central Login, use your standard PSD credentials. + When prompted for asset information and location, press ""Skip"" + The Chromebook should now go back to the standard login screen, ""This device is managed by edtools.psd401.net"" + A restart may be necessary before logging in. + + Following the reset, you should check to see if the Chromebook requires a new update. + Check for updates + + After logging in, click the box with you clock and wifi icons on the bottom right of the screen. + Click Settings . + Click Menu   About Chrome OS. + Under ""Google Chrome OS,"" click Check for Updates. + If your Chromebook finds a software update, it will start to download automatically. + When updates are ready, restart when prompted. + + + + This solution works for the following issues + + Chromebook Syncing Preferences for 20+ minutes during login + ChromeOS Missing or Damaged + Chromebook locked to single user's account + + + ",2017-08-10T22:04:22Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,110,42,1,0 +6000022855,6000837079,Technology,Chromebooks,1,2,Resetting Permissions for a Website in Chrome (allow camera),"Website, Permissions, Chrome, Web Browser, Camera, Microphone, Location, Allow"," Keywords: Website, Permissions, Chrome + Aliases: Web Browser, Camera, Microphone, Location, Allow + + Summary: + If you are trying to use a website and it asks for permissions for something you might accidentally hit block. This article will show you how to allow those features so you can use your site. + + When a website is asking for permission to access your webcam, microphone, location, etc. - you will be prompted to 'Allow' or 'Block'.  + + If you accidentally clicked Block on a website, there is an easy way to reset permissions for that website. + + + On your computer, open Chrome . + Go to a website. + To the left of the web address, click the icon you see: Lock , Info , or Dangerous . + Click Site settings. + + +                 5. Click Reset permissions. + + +         6. It will prompt you if you really want to reset permissions for that site, click Reset permissions. + +         7. Reload the site and try again. ",2020-04-09T16:34:37Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,2,1,0,0 +6000024759,6000580664,Technology,Chromebooks,1,2,Student Access to PSD Student Portal (my.psd401.net),"My PSD, Portal.psd, Student Portal, Student Access, Portal, Student Login, Chromebook, launchpad.classlink.com, Classlink"," Keywords: Student login, Chromebook, Student Access, Portal, launchpad.classlink.com + Aliases: Portal, Portal Access, Student Access, My PSD, Classlink + + This video shows students how to access the student portal once they have signed in to a Chromebook. + ",2020-09-16T20:23:05Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,15,0,0 +6000025420,6000580664,Technology,Chromebooks,1,2,Troubleshooting Microphone/Sound Issues on Chromebooks,"Microphone, Sound, Chromebooks, Audio, Mic, ChromeOS, Headphones"," Keywords: Microphone, Sound, Chromebooks + Alias: Audio, Mic, ChromeOS, Headphones + + Summary: + If you are having issues with your microphone or sound on your chromebook, this article will walk you through checking your input and output settings. + + 1. Move your cursor to the bottom right of your chromebook and click on time. + 2. Click the arrow next to your sound slider. + + 3. There will be an input and output section, make sure that there are check marks next to the microphone or speaker/headphones you would like to use.  + + 4. If the correct outputs are selected and you are still not getting any microphone input or sound out of the speakers/headphones, examine your headphone jack to make sure there isn't any physical damage. + + 5. If you are having further issues, please feel free to submit a ticket or call help desk! (x3711) + + ",2020-11-20T23:27:52Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,0,4,0,0 +6000029366,6000736645,Technology,Chromebooks,1,2,Unable to see Full or Dark Letters in Schoology or other pages,"Letters, Dark, Schoology, Web Pages, Chrome, Google Chrome"," Keywords: Letters, Dark, Schoology, Web Pages + Aliases: Chrome, Google Chrome + + Summary: + If letters are appearing not full or too dark, this guide will help you to check your helperbird settings to make sure it isn't changing the text on the screen. + + Problem: Student not being able to see full/dark letters in Schoology or other web pages. + + Solution: Clear HelperBird settings. + + + 1) Click on the Extension icon and find HelperBird, then click on more actions. + + + + + 2) Click on extension options.  + + + + + 3) Scroll down to STORAGE and click delete everything. + + + + + +   ",2022-01-14T18:14:44Z,2024-08-08T21:38:32Z,2024-08-08T21:38:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000017886,6001576430,Technology,Chromebooks,1,2,Updating a Chromebook,"Chromebook, Update, ChromeOS, Patch, Operating System, Out of date"," Keywords: Chromebook, Update, ChromeOS + Aliases: Patch, Operating System, Out of Date + Summary: + If you are asked to update your chromebook, or you are getting notifications about an update this guide will walk you through updating your chromebook through the settings menu. + + + Note: You can also update your Chromebook using the extension called ""Gopher Buddy""   + See this Solutions Article: https://psd401.freshservice.com/support/solutions/articles/6000035041 + Gopher Buddy Extension: + + + Note: It's been reported that if a Chromebook is on ChromeOS Versions 111-112 the Gopher Buddy and the below Instructions will not work.  + Please scroll down after step 7 and look for ""Alternate Instructions for ChromeOS 111-112"". + + + + Step 1 of 7 + + When you're connected to the internet, your Chromebook automatically checks for and downloads updates. + + To check for updates yourself, sign in to your chromebook and click on the time on your menu bar. + + + + + + + Step 2 of 7 + + Select Settings ?? from the menu. + + + + + + + Step 3 of 7 + + Select About Chrome OS. + + + + + + + Step 4 of 7 + + + Under ""Google Chrome OS,"" you'll see which version of the Chrome operating system your Chromebook is using. + + +Select Check for Updates. + + + + + + + + Step 5 of 7 + + If an update is available, it will start to download automatically. + + + + + + + Step 6 of 7 + + After your download is done, select Relaunch/Restart to finish the update. + + + + + + + + You're all done. + + Now your Chromebook is up to date. + + + + Alternate Instructions for ChromeOS 111-112: + 1) Check the Chrome OS version at the login screen. These instructions are only for people who are on 111 or 112. + + + 2) Login with your username and password and open Chrome. + + + 3) Once Chrome is open, click on the three dots located to the right of the address bar and select ""Settings"" towards the bottom.  + + + 4) Click on ""About Chrome"" on the bottom left. + + + 5) After these steps, scroll up and follow to the first section of this article starting on ""Step 4 of 7"" until ""You are all done"". + + + + + + + + + + + + + + + + ",2019-03-26T22:09:59Z,2024-08-08T21:38:31Z,2024-08-08T21:38:31Z,2025-04-01T00:00:00Z,45,146,1,0 +6000006095,6000736645,Technology,ClassLink / PSD Portal,1,2,Absence Management (Formerly Aesop) - SUB request system,"Absence, Management, Aesop"," Keywords: Absence Management, Aesop + Aliases: + + The Absence Management application is available via the PSD Portal - Operational - Absence Mgmt.  + ID creation and access is managed by Human Resources - Sub Specialist (refer to the PSD phone list).  + + Most of the errors are caused by an incorrect email for the user + +Reach out to hr@psd401.net to check and correct + + + Teachers & Paras/SUBs should login with their @psd401.net Google account if prompted for a Google account.  + If they are logged on to a personal google account, they may receive an access denied error. + They may want to try an incognito window in Chrome. + User solution:  https://psd401.freshservice.com/support/solutions/articles/6000029547-how-to-access-absence-management-on-a-personal-device + + + + + ",2017-08-10T22:02:59Z,2024-08-08T16:16:35Z,2024-08-08T16:16:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034879,6001668715,Technology,ClassLink / PSD Portal,1,2,Accessing Portal/Email for the First Time - Staff,"portal, password, login, first time, quick start guide, staff login"," keywords: portal, first time, password, username, first time access, first password, temporary password, login, portal login, first login, staff password, new staff + alias: Portal Login, Quick Start Gui, default password + + Username: last name, and first initial (and sometimes middle initial, this can be found in the onboarding email sent by HR) + + Example: John Smith's username would be smithj + Middle initials are often used with common names, or if someone in the district has the same initials as you already. If John's middle name was Alan, there is a chance his username could be smithja.  + + + Password: first four letters of your last name (CAPITALIZED), plus your birth date with the format MMDDYYYY (8 digits) + + Example: John Smith's birth date is October 15, 1998. Therefore, his password would be SMIT10151998 + This initial password is only temporary, and the user will be prompted to change it upon logging in + + + Multi-Factor Authentication: You will be prompted to set up a Multi-Factor Authentication (MFA) as per our district security measures. Take a look at the PDF attached for directions on how to do this. + + If there are any issues logging in, please contact the Technology Help Desk at (253) 530-3711 + + ",2023-08-09T14:26:02Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,1,11,0,0 +6000028052,6000542926,Technology,ClassLink / PSD Portal,1,2,Changing Your Profile Picture in the Portal,"Profile, Image, Portal, Picture"," Keywords: profile image, profile picture, portal + Aliases: account image, digital identity + + + In ClassLink PSD Portal: + Click dropdown arrow on the Profile image circle in the upper right corner. + + + Select Settings + + + Click on the Profile Image + + + + Select an avatar or upload an image. + + + Click the green SAVE button. + + + You should now see your profile image on the PSD Portal! + + + ",2021-08-29T19:40:45Z,2024-08-07T21:39:35Z,2024-08-07T21:39:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000026443,6000580664,Technology,ClassLink / PSD Portal,1,2,ClassLink PSD Portal Support Documents,How to use the Portal," Keywords: ClassLink, PSD Portal + Aliases: My.psd401.net, Portal, Student Portal + + + The following playlist shares short videos with overviews of different components of the ClassLink PSD Portal including. + + To open the playlist menu, click on the 1/9 in the upper right corner. + +   + +Playlist menu includes:  + 3 way to access ClassLink PSD Portal ~ 1 min. + Sign in with MFA ~ 2 min. + Add URL to Bookmark Bar ~ 2 min. + Portal Overview and Navigation ~ 5 min. + Core Tools Overview ~ 9 min. + Curriculum Folder ~ 3 min.  + Data & Assessment ~ 2 min. + Learning Resources & Supplemental Apps ~ 9 min. + Operational Overview ~ 2 min. + + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + ",2021-03-23T15:59:47Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,1,9,0,0 +6000034292,6001694359,Technology,ClassLink / PSD Portal,1,2,Default Student Credentials,110," Keywords: Password, Password Change, student password, change password, new password, default password,  + Aliases: Portal, Classlink, Domain, password, default password, new student password + The student username will always be the student's ID number. This is a series of 7 numbers, and will look like this: 2223334 + + The default student password is dependent on grade level: + + K-2: FALL + + 3-12: the password is a combination of the student's first four letters of their last name in lowercase, and their two-digit birth month and two-digit birthday. For example, my name is John Smith, born on September, 04, and if I were a 3rd grader or above, my password would be smit0904. ",2023-06-28T20:09:44Z,2024-08-08T16:16:35Z,2024-08-08T16:16:35Z,2025-04-01T00:00:00Z,2,10,0,0 +6000024636,6000580664,Technology,ClassLink / PSD Portal,1,2,Digital Tools and Apps Approval Site Overview,110," Keywords: Digital Tools, Apps, Approval,  + Aliases: Apps approval site, approved apps, + + + You can view already approved digital resources here: https://sites.google.com/edtools.psd401.net/psdstaffintranet/learning-innovation-dli/digital-learning-resources/approved-apps-list?scrlybrkr + + If you have need for a digital resource that is not currently approved by PSD, you can fill out the following form to request its approval: https://psd401.freshservice.com/a/catalog/request-items/75 ",2020-09-04T22:21:10Z,2024-08-07T21:06:59Z,2024-08-07T21:06:59Z,2025-04-01T00:00:00Z,0,9,0,0 +6000023080,6000542933,Technology,ClassLink / PSD Portal,1,2,How Staff and Teachers can create a Service Central ticket,"help desk, ticket"," Keywords: New ticket, core tools, staff, teachers, portal + Aliases: Submit ticket, issue, incident, problem, not working, help desk, helpdesk + + + Access Service Central for information, help files and creating tickets for support. + + Find Service Central in the Core Tools Folder on the staff and student portal. + + + The Service Central Solutions landing page is currently undergoing an update to better serve staff.  You may see some variation in the landing page and ticket form as we make changes. + + + You can select New Ticket and share as much information as possible for Help Staff.  + + Complete the ticket: + + + + Overview of Service Central and how to create a ticket. The concepts in this video are correct but some of the images will not match.  We will update the recording once all changes have been made.  + + + + ",2020-04-20T19:54:02Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,0,111,2,0 +6000034205,6000542933,Technology,ClassLink / PSD Portal,1,2,Portal - Unable to see all of the portal menus on a smaller screen,110," + Keywords: Portal, menu, too big + Aliases: Portal + + + After logging into the Portal on your device, click on the Accessibility Tools tab and select Decrease Text Size. + + + ",2023-06-21T22:02:21Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,0,2,0,0 +6000030376,6001813135,Technology,ClassLink / PSD Portal,1,2,Setting up Multi-Factor Authentication (MFA),110," Keywords: Multi-factor Authentication, mfa, PSD portal + Aliases: MFA, authentication + + Setting Up Multi-Factor Authentication + + Multi-factor Authentication is required for district cybersecurity insurance and to meet industry best practices for cybersecurity in the 21st century. + + There are two options for Multi-factor Authentication on PSD Portal (ClassLink).  +   +   + + + + Recommended Option: + Mobile Authenticator: You will install or use an APP on your mobile or an iPad that you will use to access a code to enter when signing in. YOU SHOULD NOT HAVE TO PAY FOR AN APP. WE RECOMMEND GOOGLE AUTHENTICATOR. + + Alternative Option: + Mobile SMS: You will receive a code as a text message to a phone number you enter that can receive SMS (short message service). *You may NOT want to use this method if you have poor cell service or don’t want to use your mobile number. + The PIN option is available, but not recommended. + + + + + + + + See the following document for additional information for set up or changing Multi-Factor Authentication for PSD Portal (ClassLink) with illustrated directions and examples. + + Setting Up Multi-Factor Authentication + + + + + + ",2022-04-30T20:24:27Z,2024-08-07T20:54:45Z,2024-08-07T20:54:45Z,2025-04-01T00:00:00Z,48,42,0,0 +6000006007,6000542941,Technology,ClassLink / PSD Portal,1,2,Teacher and Staff Change Student or Group of Students Password Directions,"password, student, change student password, change password for group of students, bulk add, change, home location, batch update, password reset request, password change tool"," + Keywords:Password Change, Change student password, change password group of students, Bulk add, Change, home location, password batch update, change your own password, password reset request, password change tool + Aliases: Portal, Classlink + There are several options for changing student passwords. We suggest trying these options in order. + + 1) Staff and students can change their own password in the Portal via Classlink: + + Login to the PSD Portal via Classlink + Click on your initials or picture in the top right corner + Click on Settings + Click on the Recovery tab + Click on Reset Password + Type in your current Old Password and then create a New Password and Confirm Password that is at least 8 characters including upper/lower case letters, a number(s) and can include special character(s). + Click on Save + + + + 2.)Teachers can change a their own student’s or group of students' password in the Portal via Classlink: + Important Note:  If the student is new to the district or returning after several years and has never logged in to the PSD Portal, you will not be able to reset their password until after they have logged in once.  + Click on My Classes, the backpack located in the bottom menu bar + Click on the Course the student belongs in + Select the Student(s) whose password you want to change + Click on Manage Selected at the top of the list + Enter a New Temporary Password for the student(s)  Students will not be prompted to change their password.   + Click on the Reset button + + From a student Chromebook only: When the student logs in on their Chromebook with the new password, they will be prompted to enter their old Chromebook password. + + Click on Forgot your old password? + Click on Proceed anyway + + + + + 3.) A staff member (office, library, counseling) can change a password on behalf of a student through a Service Central Password Reset Request + + Login to the PSD Portal via Classlink + Go to Service Central and Request a Service                                                                                                                                 + + +Select the Password Reset Request and enter the student number.        + + + + + + +4. The student will receive an email noting the request and will set a new password.  See the PSD Tech Nuts & Bolts site for more information about student passwords.   + + + + ",2017-08-10T22:00:05Z,2024-08-13T01:20:00Z,2024-08-13T01:20:00Z,,56,62,1,0 +6000040256,6000542930,Technology,Competency Based Credits,1,2,World Language Competency Based Credits,110, Attached is the OSPI documentation on Language Competency Credits. ,2024-05-28T19:45:06Z,2024-05-28T19:45:07Z,2024-05-28T19:45:07Z,,0,1,0,0 +6000031897,6000736645,Technology,Copiers/Printers,1,2,(macOS) InTouch + Receipt Printer,"InTouch, macOS"," Keywords: Mac OS, InTouch, Printing + Aliases: + + This article covers getting InTouch and the receipt printer working with macOS. The receipt printer mentioned in this article is an Epson TM-T88V. This should work with all T88 variants as well (I'm not aware of any other models that the district has purchased). If the receipt printer is not an Epson TM-T88, this article will likely need to be updated. + + Start by installing the Epson TM-T88V driver on the end-users computer. I wasn't able to package the receipt printer driver into Self-Service because it needs to talk to the printer with manual interaction during the install process. Packaging of this particular driver is not possible. + + The receipt printer will need to be hooked up to the computer before starting. The receipt printer requires one power cable (to wall outlet) and one USB cable (plugged into their hub, or directly to computer if possible). + + 1. With the receipt printer all hooked up, download the driver .dmg file: https://drive.google.com/file/d/1xdXsFmGoInbbNE2cbMLzJzxWNZXqXOKF/view?usp=sharing + + 2. Open the .dmg you just downloaded on their computer. Inside the .dmg, run TM-T88V_12b.pkg - Ignore the certificate warning and proceed with installation of driver. + + 3. You should get to a screen where the driver install is prompting you to select the receipt printer it sees. It should look like below: + + + + Select the printer by checking the box to the left of the serial number, the continue. + + 4. After installing the printer driver, verify the computer shows the receipt printer online (Green / Idle). Go to System Preferences > Printers & Scanners. It should look like below: + + + + 5. Next, install the Microsoft Remote Desktop app on the end-users computer. It's in Self-Service (under the Microsoft category), scoped to everyone (excluding Mac Labs). + + 6. Upon launching the Remote Desktop app for the first time, click 'Workspaces' and then the + symbol.  + + + + 7. For the workspace URL, type https://vmnocapterminal.peninsula.wednet.edu  + + + + 8. For 'User account' - click 'Ask where required' - and then 'Add User Account...' (bottom option). + 9. For 'Username' - type PSD\ and then have them enter their username and password. For 'Friendly name' - You can make that just their username. + So it should look like: + + 10. At the next screen, click 'Add' + 11. If you see a message pop-up saying 'Certificate couldn't be verified...' - click Continue. + 12. Their Remote Desktop app should now look like this: + + 9. Launch InTouch Manager on their computer. It may take a minute or two as it's their first timing logging into the machine. + 10. Have them click 'InTouch Manager' and login. + 11. With them logged into InTouch Manager, select 'Setup' on the left-hand column. + 12. In Setup, click 'Terminal Settings'  + 13. Ensure you see 'TM-T88V' as the Printer Name. Ensure it is set to 'Non-OPOS' + + It should look like below: + + + 14. To do a test print:  + + A) Launch InTouch Terminal + B) Have end-user login to InTouch Terminal + C) Click on a Student, then select the 'Customer History' button (left-side of screen) + D) With a student selected, click 'Receipt List' + E) With the Receipt List pulled up, click 'Reprint' (far-right side of screen) + + The receipt printer should then spit out a receipt. Everything should now be setup correctly and ready for operation. + + If there are questions or issues, let me know. ",2022-09-20T20:56:06Z,2024-03-14T18:09:40Z,2024-03-14T18:09:40Z,2025-04-01T00:00:00Z,0,0,0,0 +6000020094,6000736645,Technology,Copiers/Printers,1,2,Connecting Konica to Scan via Email,"Konica, Email, Scan"," Keywords: Konica, Scan to Email + Aliases: + + + + + Connecting Konica to Scan via Email. + + 1. Get the IP to the server team to add to the SMTP relay. + 2. Setup the System as shown below substituting for each building or department. + + + + 3. Once the system is setup. The networking/Email needs to be setup next. + Top half of the page. + + + + Bottom Half of the page. + + + + + + Server: smtp-relay.psd401.net + Email: serv_tsdmailer@edtools.psd401.net + + ",2019-08-30T21:58:26Z,2024-03-14T18:07:34Z,2024-03-14T18:07:34Z,2025-04-01T00:00:00Z,0,0,0,0 +6000027139,6000736645,Technology,Copiers/Printers,1,2,Error: invalidfont,"Error, Font, Invalidfont"," Keywords: Error, invalidfont + Aliases: + + Printed Error Message. + + + ERROR: invalidfont +OFFENDING COMMAND: show +STACK: +( ) + + PPD file not working properly after Mac OS update. Re-installing printers and drivers did not fix the error. + + + Replaced the Konica PPD file by: + + Copy the PPD file for the printer to the desktop,  /etc/cups/ppd/PHS-workroom-808.ppd + + edit the file by changing. + + The. ( TTRasterizer setting to None ) from Type42 + + Before: + *% === Begin Emepror Header Functions  ============ + *% + *TTRasterizer: Type42 + *?TTRasterizer:  "" + + After: + *% === Begin Emepror Header Functions  ============ + *% + *TTRasterizer: None + *?TTRasterizer:  "" + + + Rename your new text file .ppd and replace the file in /etc/cups/ppd + + ",2021-05-21T17:56:45Z,2024-03-14T19:06:51Z,2024-03-14T19:06:51Z,2025-04-01T00:00:00Z,0,0,0,0 +6000013297,6000736645,Technology,Copiers/Printers,1,2,"Konica Minolta C554e, 654e, 808, 454e","Secure Print, Account Track"," Keywords: Secure Print, Account Track + Aliases: + + + +  Symptoms: + If the Account Track and Secure Print codes are accurate on the user's machine + and the printer logs are throwing out an ERROR DELETED, + printer detail logs are throwing out DOCUMENT REGISTRATION OVERLOAD + + + To display: + [Utility] [Administrator Settings] [System Settings] [User Box Settings] [Delete Secure Print Documents] + + + + + All files saved in the Secure Print User Box are deleted. + To delete the files, select [Yes] and tap [OK]. + + + To display: + [Utility] [Administrator Settings] [System Settings] [User Box Settings] [Auto Delete Secure Document] + + + + + Specify the time to automatically delete files in the Secure Print User Box, from the date/time the files were saved. + + When specifying the time in units of days, select [1 day], [2 days], [3 days], [7 days], or [30 days]. + When specifying the time, tap [Time] and enter a value between five minutes and 12 hours (in increments of one minute). + To keep the files in the box, select [Save]. + + [1 day] is selected by default. + + + ",2018-06-08T18:25:49Z,2024-03-14T18:08:57Z,2024-03-14T18:08:57Z,2025-04-01T00:00:00Z,0,0,0,0 +6000012366,6000736645,Technology,Copiers/Printers,1,2,Schools requiring Secure print and/or Account track,"Secure Print, Account Track"," Keywords: Secure Print, Account Track + Aliases: + + + Secure print is the process of holding a document in the printer's memory and not allowing it to be printed until the end user enters a self selected code at the printer or copier. + Account track is the process of only allowing print jobs that have entered a pre-determined set of credentials that must be entered by the user either in the driver or a pop-up.  The account track credentials are set on the printer/copier interface, usually by the office manager. + + Some sites require Account Track. + All sites allow Secure Print. + Some sites Require Secure Print. + + + + + + +Site +Account Track Required? + Secure Print Required? + Printers                                                                                                 +TSD Credentials + + +AES + +Not on Konica, Badge ID # on Sharp + + 808, C554 + + + +DES + +  + 808 Secure Print - Optional/Not Required + + + +EES +Yes +Color Copier (654?) + + + +ESC +Yes + 808, C658 + + + +GHH +Yes +  +  + + + +GMS +Badge ID # + +  + Sharp Copiers Only + + + +HBH +No + 654 + + + +HHE +Not on Konica, Badge ID # on Sharp + +  + C554e, 654e,  +3711 + + +HRM + +Badge ID # + +  + Sharp Copiers Only + + + +KMS + +Badge ID # + +  + Sharp Copiers Only + + + +KPM + +  +  + + + +MES +Yes +808, C658 - Account Tracking + + + +MTW + +  +  + + + +PES +Yes + Yes +808, 808b, C554e +3711 + + +PHS + +  +  + + + +SVA + +  +  + + + +TRA + +  +  + + + +TSD + all + + + +VES + +Yes +All  + + + + VGE + Not on Konica, Badge ID # on Sharp + +  +  +  + + + ",2018-04-10T19:49:40Z,2024-10-23T19:50:58Z,2024-10-23T19:50:58Z,2025-04-01T00:00:00Z,1,0,0,0 +6000034521,6001668715,Technology,Copiers/Printers,1,2,Sharp Printer/Copier - Admin Troubleshooting Guide,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + + Turn on Authentication + + + Editing Device Name, Location and SMTP Settings + + Find Printer Page, Save it to Bookmarks + + Delete File from Queue After File Print ",2023-07-19T18:28:43Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034558,6001668715,Technology,Copiers/Printers,1,2,Sharp Printer/Copier - Delete File from Queue After File Print,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + + The Sharp Printers/Copiers are not set up to delete print jobs after printing the file from the queue. To fix this, follow the steps below: + + 1). Navigate to the printers web interface by typing the IP address of the printer into the web browser + 2). Type in the admin password + 3). Click on System Settings + 4). Click on Document Filing Settings + 5). Scroll down about halfway down the page and find the ""Setting of store/delete after file print"", and select delete + 6). Scroll all the way down to the bottom of the page and click ""Submit"" + + ",2023-07-24T23:24:46Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034519,6001668715,Technology,Copiers/Printers,1,2,"Sharp Printer/Copier - Editing Device Name, Location and SMTP Settings",110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + + + 1. Find your printers IP Address. + + 2. Type the IP Address of the printer in your browser's search bar. + + + 3. Click ""SystemSettings"" + + + 4. Click ""Init. Install.Settings"" + + + 5. In the ""Name"" field, type in the printer's name using proper naming convention. *""Building Abbreviation -  Device Location -  Device Model Name"" - letters are always caps + + + 6. Spell out building name in ""Machine Location"" field. + + + 7. Click ""Submit"" + + + 8. To update Sender Address (SMTP), Click ""Network Quick Settings"" + + + 9. Scroll down to ""SMTP Settings"" + + + 10. Click ""Submit"" to submit your changes + + + 11. Click ""Reboot Now"" + + + 12.  + + ",2023-07-19T18:24:55Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034520,6001668715,Technology,Copiers/Printers,1,2,"Sharp Printer/Copier - Finding Printer, Saving it to Bookmarks",110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + + 1. Find your printers IP address. + + 2. Type the IP address of the printer in your browser's search bar + + + 3. This will open up a new tab and will display your printer settings.  + + + 4. Bookmark this page by clicking the star in the browser bar.  + + + 5.  + + Made with Scribe ",2023-07-19T18:27:13Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034516,6001668715,Technology,Copiers/Printers,1,2,Sharp Printer/Copier - Turn on Authentication,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + + 1. Navigate to printer. This is done by typing the printer IP address in the browser search bar. This will pop up the printer settings page in your browser. + + + 2. Click ""Login"" + + + 3. Login with Administrator Credentials + + + 4. Click ""SystemSettings"" + + + 5. Click ""AuthenticationSettings"" + + + 6. Make sure the drop down next to User Authentication is switched to enabled. + + + 7. Click ""User Number"" + + + 8. Click ""Submit(U)"" + + + 9. Click ""Reboot Now"" + + + 10.  + + Made with Scribe ",2023-07-19T18:19:01Z,2024-03-14T18:04:27Z,2024-03-14T18:04:27Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040232,6000542930,Technology,Courses,1,2,Courses,110," PSD Course Numbers for Running Start, West Sound Tech and Fresh Start: FS, RS and WST Course Numbers + + PHS Course Catalog - PHS Course Catalog + + GHH Course Catalog - GHH Course Catalog + + Approved CiHS Offerings -  + ",2024-05-24T20:21:14Z,2024-05-24T20:21:16Z,2024-05-24T20:21:16Z,,0,1,0,0 +6000040258,6000542930,Technology,Courses,1,1,Navy Science,110," Navy Science Course Credit Types - Navy Science Course and Credit Types + + + Credit types based on Approved Equivalencies + + Each 1.0 Navy Science class is worth 0.5 credits of PE + After Navy Science 1 and 2:  US History (1.0) ? APPROVED + After Navy Science 3: Military History (0.5) ? APPROVED + + Students are taking 2 periods per semester they will sign up for: + + Navy Science 1 S1 and Navy Science 2 S1 for Semester 1  + Navy Science 1 S2 and Navy Science 2 S2 for Semester 2 + + The next year will be: + + Navy Science 3 S1 and Navy Science 4 S1 for Semester 1  + Navy Science 3 S2 and Navy Science 4 S2 for Semester 2 + ",2024-05-28T19:51:15Z,2024-05-28T19:51:15Z,2024-05-28T19:51:15Z,,0,0,0,0 +6000028262,6000736645,Technology,Databases,1,2,GALE Database Access,"Database, Research, GALE"," Keywords: Database, Research, GALE + Aliases: + + Location ID: Peninsul + + URL: https://www.galepages.com/peninsul + + Staff and students should login using their Google (edtools) account + + To access through the portal, use the guidance on this document. ",2021-09-22T16:07:30Z,2024-03-18T09:11:37Z,2024-03-13T19:05:19Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029225,6000736645,Technology,Databases,1,2,Research Database Access,"Research, Database, JSTOR, GALE"," Keywords: Research, Database, Access, JSTOR, GALE + Aliases: + + + Here is the overarching guide for access to GALE and JSTOR, the district's academic databases. + + ",2022-01-05T21:48:13Z,2024-03-18T09:11:37Z,2024-03-13T19:05:52Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039265,6000817915,Technology,Destiny,1,2,Adding a Curriculum Resource in Destiny,110," + Select Resource View in the dropdown box at the top, to the left of your name. + From the Catalog tab, select Add Resource on the left + Select the correct category from the ""Find all"" dropdown. + Enter the title of the item in the box next to 'Starts With' and click Go. + +           + + If exact item already exists, select that item by clicking on the title. (Note: Skip the next two steps; go to Add Item below.) + If item doesn't match anything existing, select Add the Resource. (Note: If there are no current items, Destiny will take you to that next screen.) + Select Instructional Classification, enter Replacement Price and click Save. + + + + Select the Add Item button on the right. + Adhere barcode to item. Please be consistent when barcoding similar items, and always try to find a flat surface that can be scanned, but not where it may obstruct the use of the item. + Add item information with barcodes. Click the Add button next to List of Barcodes and scan/type the barcode. + Enter the remaining information that is applicable to the item and click the Save button on the right. + +             + + If a note is needed to be displayed whenever an item is viewed, click the Add Note button at the bottom of the screen. Click the checkbox to display the note, enter the note and click the Save Note button. + +                     + Click Save. ",2024-02-08T17:41:31Z,2024-03-12T17:10:08Z,2024-03-12T17:10:08Z,2025-04-01T00:00:00Z,0,0,0,0 +6000030037,6000736645,Technology,Destiny,1,2,Bulk Adding/Changing a Home Location in Destiny,"Destiny, Bulk add, change, Home Location, batch update, update, Follett, Circulation, Library"," Keywords: Bulk add, Change, home location, Destiny, batch update, update + Aliases: Follett, Circulation, Library, Destiny + + Bulk Adding/Changing a Home Location in Destiny + + Go to Catalog>Update Resources - Select Batch Update. + + Click the box next to “Home Location To” and then use the drop down to select the location where the books will be stored before checkout/after return. + + Click the blue arrow to get to the next step. + + + You can scan in the barcodes here - just put your cursor in the Add box and start scanning. + + Alternatively, you can upload a barcode file. The file MUST be saved as a .csv file - you can do this in excel or sheets. It should be just one column listing all the barcodes being transferred. + This is best used when updating large quantities of items or when you cannot physically scan barcodes (ie all books in one room are being moved to another classroom - run a report to get all barcodes of books in that room, use the barcodes from that report to copy and paste into a .csv to change location) + + Don’t forget to click “Update” to complete the transaction! ",2022-03-25T17:47:51Z,2024-03-18T09:11:38Z,2024-03-12T17:28:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025748,6000581139,Technology,Destiny,1,2,Changing User Permissions/Access Levels in Destiny,"Changing user permissions, changing access levels in Destiny, edit permissions, permissions"," Keywords: Changing User Permissions, Changing Access Levels in Destiny, edit permissions, permissions + Aliases: Follett, Circulation, Library, Destiny +   + Use must use a .dist login to be able to edit permissions. + + Select the site where the user is based (home location) + Go to Back Office>Manage Patrons + Type in their last name>Search + Click Edit + Change the Patron type and access level as needed. (Librarians should be set as Library Administrators) + (Make sure the password fields are blank - delete them if they autofill) + Click SAVE + + Edits will only last for one day - Destiny gets its data from PS and AD, so those will need to be looked at for syncing errors. Talk to data analyst if issues. + + If it's new person needing access level, they have to be written in the nightly syncing script. There is now a Google Sheet that lists permissions. + + Access Levels for roles: + DLI staff - Resource Administrators + Librarians/library technicians - Library Administrators + Office managers/Bookkeepers/Secretaries - Library Circulation + + Library subs should use the library sub login only - do not change their permissions. (xxx is school initials i.e. aes) + + Circulation/Substitute: + Username: gnrc_xxxlibcirc + Password: library-xxx + ",2021-01-05T22:17:20Z,2024-03-13T21:31:24Z,2024-03-13T21:31:24Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025778,6000542935,Technology,Destiny,1,2,Checking Out/Checking In Resources and Curriculum in Destiny,"Check out, checking out, resources, curriculum, items, check in, checkout, consumable, unbarcoded, catalog"," Keywords: Check out, checking out, resources, curriculum, items, check in,  checkout, consumable, unbarcoded, checking in, catalog + Aliases: Follett, Circulation, Library, Destiny, Technology, Catalog + + This guide provides step-by-step instructions on how to check out/in items to users in Destiny. It includes navigating to the library website, logging in, accessing the circulation section, searching for the person you are working with, and checking out/in the desired items. Following this guide will help users efficiently handle item transfers in the library system. + + Destiny: https://psd401.follettdestiny.com/ + + To check out items (textbooks/consumables/technology): + + 1. Navigate to https://psd401.follettdestiny.com/ and log in. + + 2. Click on the site where the device is being checked out/in. + + For this example, we are using the ""PSD Asset & Curriculum Library"", which encompasses the ESC campus, TRA, MTN, and DCRC. + + + + 3. Click ""Circulation"" > ""Check Out Items"" (Make sure you are on View All or Resource View on the drop down to the left of your name) + + + + 4. Uncheck ""Only my Patrons"" + + + + 5. Make sure that you are on the ""Check Out Items"" tab. + + Click the ""Find"" text field, and search for the person you are working with. You can search by name or student number. + + + + 6. Click on the name of the person you are working with. + + + + 7. You will see the persons account pop up, and the items they have checked out. + + In the ""Find"" text field scan, copy, or type the barcode of the device that is being checked out to them and press ""Go"". + + If it is a consumable or unbarcoded item, scan the ISBN or type in the name of the item and hit enter. Choose the item from the list. Enter the quantity. + + If necessary, verify that the due date is the end of the current school year. + + + + 8. After pressing ""Go"" in the step above, that item will now be checked out to the person you are working with! + + To check in items (textbooks/consumables/technology): + + +Circulation>Check In Items + +Scan the barcode +If it has any components attached (charger, etc), verify components before hitting enter. If components are missing, enter appropriate fine + + + +If it is a consumable item: + It will automatically be removed from the account and deleted from the catalog on the due date + If it needs to be returned early (unused only) -  Go to Patron Status, type in patron name or student number. Once the record is pulled up you can click Check In next to the consumable record. If it has been used, mark as lost, but set the fine to zero. + + + + + + + + + + + ",2021-01-07T19:37:27Z,2024-03-18T09:11:35Z,2024-03-11T21:04:49Z,2025-04-01T00:00:00Z,0,9,0,0 +6000039883,6000542935,Technology,Destiny,1,2,Daily Teaching Sub Laptop,"daily sub, sub laptop, sub, teacher laptop"," + STANDARD OPERATION PROCEDURE - Daily Teaching Sub Laptop +   + Definition: Teaching Sub who will be subbing at the school for the day + + Schools will do the following: +   + + Check out (via Destiny) a designated Daily Sub MacBook every morning to Subs who will be subbing at your school for the day + Check in (via Destiny) the laptops every afternoon when they are returned + Data needs to be documented on usage for State Audit purposes + ",2024-04-03T20:22:56Z,2024-04-03T20:22:59Z,2024-04-03T20:22:59Z,2025-04-01T00:00:00Z,0,1,0,0 +6000039564,6001668715,Technology,Destiny,1,2,Destiny - Importing Student Photos,110," keywords: destiny, import, student photos, photographs, upload + aliases: Follet Destiny, Destiny Admin + + This guide provides a step-by-step process for importing student photos into Destiny, a school management system. It covers how to access and download the photo files, rename and format the files, and upload them into Destiny. Following this guide will enable users to efficiently manage and update student photos in the system. + + + 1. Navigate to Google Drive. Click on the ""Shared Drives"" tab, and double-click ""PSD Staff & Student Images"". If this Drive is not yet shared with you, please ask the Technology Admin Secretary to share it with you. + + + + 2. Double-click the Google Drive Folder where the photos that need to uploaded live. For this example, we are using the 2023-2024 school year. + + + + 3. Double-click on the school where the photos that need to be uploaded live. For this example, we are using Artondale Elementary. + + + + 4. Download both the .zip fie and the associated .txt map file. In most cases, we will only ever download/upload the student versions. You don't have to open the folder or the file to download, you can just click the download button that appears on the right when you hover over the link. + + + + 5. Open your ""Downloads"" Folder + + + + 6. Double-click the .zip folder to unzip it. + + + + 7. Click ""Rename"" on the map file, and rename it to idlink.txt + + + + 8. Open the map file, and copy all of the data to your clipboard. + + + + 9. Open up the ""map-file-formatting"" Google sheet file (https://docs.google.com/spreadsheets/d/1LzzgOkngcynpkjLoY90iFfR34NXtYS9Bd81Bu1Zmwxs/edit?usp=sharing), and paste the the data from the map file into it. + + + + 10. Click on ""Where the Magic Happens"" and press ""Run it!"" + + + + 11. Click on the ""Destiny"" tab, and copy the contents to your clipboard. + + + + 12. Open up the map file again, select all, and then paste the contents from the ""Destiny"" tab into it. + + + + 13. Drag idlink.txt into the student folder, the one that is unzipped. + + + + 14. Right click on the unzipped folder, and press ""Compress"". + + + + 15. Navigate to ""http://psd401.follettdestiny.com/ + + + + 16. Log in, and click on the school that you are uploading for. For this example, we are using ""Artondale Elementary School"". + + + + 17. Click ""Admin"" + + + + 18. Click ""Upload Patron Pictures"" + + + + 19. Click ""Choose File"" + + + + 20. Choose the zip folder created in the steps above. + + + + 21. Click ""Upload Pictures"" + + + + 22. Wait until you see ""Completed"" in the Status column. + + + Made with Scribe ",2024-03-12T19:27:22Z,2024-09-17T16:52:39Z,2024-09-17T16:52:39Z,2025-04-01T00:00:00Z,0,4,0,0 +6000006104,6000542935,Technology,Destiny,1,2,Destiny - Library Circulation,"Destiny, Library, Circulation, Check in, Check out, Check-in, Check-out, Sub"," Keywords: Destiny, Library, Circulation, Check in, check out, check-in. check-out, Sub + Aliases: + + + Destiny (Library Circulation) + + Accounts (replace xxx with your three letter school abbreviation):See chart below. + + Library Self-Checkout Accounts: + + Username: gnrc_xxxlibasst + Password: xxx-library + + + Circulation/Substitute: + + Username: gnrc_xxxlibcirc + Password: library-xxx + + + + Go to psd401.follettdestiny.com + + Click login in the top right (next to district users) - do not select school for above logins, it will automatically redirect to the appropriate school. + + District users (.dist logins) use the same process as above to login. + + Staff and students must select their school first, then click login on the top right once Destiny Discover loads. Then click the Blue Button (Peninsula School District Login). + +   + + +School +Abbreviation + + +Artondale Elementary +AES + + +Discovery Elementary +DES + + +Evergreen Elementary +EES + + +Harbor Heights Elementary +HHE + + +Minter Creek Elementary +MES + + +Purdy Elementary +PES + + +Pioneer Elementary +PIE + + +Swift Water Elementary +SWE + + +Vaughn Elementary +VES + + +Voyager Elementary +VGE + + +Goodman Middle School +GMS + + +Harbor Ridge Middle School +HRM + + +Kopachuck Middle School +KMS + + +Key Peninsula Middle School +KPM + + +Gig Harbor High School +GHH + + +Peninsula High School +PHS + + +The Academies at Henderson Bay +HBH + + +   + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + ",2017-08-10T22:03:21Z,2024-03-12T20:17:23Z,2024-03-12T20:17:23Z,2025-04-01T00:00:00Z,1,0,0,0 +6000032160,6000581139,Technology,Destiny,1,2,Exporting/Importing Titles,"import, export, titles, barcode list, records by location, Catalog, Relaxed, Replace, Assign Copy, Information"," Keywords: Export Title, Import Title, Exporting, Importing, barcode list, records by location, Catalog, Relaxed, Replace, Assign Copy, Information, titles + Aliases: Follett, Circulation, Library, Destiny + + Step 1:  Go to  Catalog>Export Titles. Select ""by barcode"". You can either scan directly to make a barcode list or upload a barcode file. To make a barcode file - take the barcodes from the spreadsheet and save  into a text document. (Select the first cell, then scroll down to the last barcode cell and click it.   Copy the result into a notepad document, and save it. Alternatively, you can save it as a .csv file directly from Sheets). Include All records, and make sure you select Delete titles/copies after export in Options + + + Step 2:  Export each set of records from the site by barcode file.   Label the export with the school name and save to a folder.  You will find the exported data in Job Manager. Download the file to your computer. Share that file with the school that is receiving the titles. + +   + Step 3: To Import, go to Catalog>Import Titles. The import file is the export file from the previous step. + ",2022-10-21T17:51:29Z,2024-03-18T09:11:39Z,2024-03-11T20:28:53Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025812,6000542935,Technology,Destiny,1,2,Fines in Destiny,"fine, add fine, create, create fine, clear, clear a fine, lost, stolen, edit fine, update a fine in POS, pay a fine in POS"," Keywords: Fine, add fine, create, create fine, clear, clear a fine, lost, stolen, edit fine, update fine in POS, pay a fine in POS + Aliases: Follett, Circulation, Library, Destiny +   + + How to Create a Fine in Destiny: + + From a Patron record: + +Click Lost or Stolen next to the item to be fined. In the pop-up, enter or edit the amount to be fined. Click OK. + + + Manually: + + Go to Circulation>Fines + Enter the patron ID or last name and click Go + +Click Add Fine + +Reason: Select the reason from the drop down menu. +If the reason is not listed, click Other. Add the type of fine.  Select Copy specific. If it’s a common fine, i.e. broken screen, add the fine amount under Fixed Amount. You do not have to do this, you can add a dollar amount in the next step. Click Save. + + + +Select type of material (Library or Resource) + Textbooks count as resources. + Do not assess a ""Patron Only"" fine - fines must be associated with an item. + + + +Scan the barcode of the item that is being fined under Copy. If it is resource that has been previously checked in, you can get the barcode from Patron Status>View History under Items Out. + + Edit the fine amount, if needed.  Add any specific notes related to the fine and click Save. + + + + Use the cost of the book (plus processing cost) for library fines, cost of resource for lost resources (including textbooks), see attached document for repair fine amounts. + + How to clear a fine: + + The patron can clear a fine by returning the lost item or by making the appropriate payment through the bookkeeper/office manager.  The POS software will communicate with Destiny overnight and the fine should be removed from the patron’s account the next business day. + + Student brings money to pay for overdue/lost book/resource fine:  + + Library – Do nothing in Destiny system. Send the student to the Office to make payment. (overnight the Office’s POS system will remove the fine from Destiny)  + Office – Pay against the fine in POS (overnight the POS system will remove the fine in Destiny)  + +Office – When there is not a fine in POS – Receipt the money in POS (lookup inventory & select library fine account code) + Office – After the library establishes the fine – if already paid you will need to go into POS and waive the fine using the reason code “FOLLETT FINE ADJUSTMENT”  + Library – When the office waives the fine. Overnight POS will remove the fine in Destiny (record will show as paid and Destiny will show that history)  + + + + Student returns the overdue/lost book/resource:  + + Library – Return the book in Destiny system (overnight the fine will be removed in the Office’s POS system)  + Office – Do nothing in the POS system. Send the student with the book to the Library. (overnight the Destiny system will remove the fine in POS)  + + + Student returns book/resource, they previously paid for:  + + Library – Return book into inventory and librarian will request the office to do a refund. Office will determine if refund is due or not. + Office – Send student to library to return the book. Wait for notice from Librarian for refund request. You will then determine if a refund is due or not and send refund request to Accounting.  + Library - Once the office process the refund, the credit will be removed overnight in Destiny. If it is determined that a refund is not due (due to length of time/student left district/etc.), the librarian can delete the refund in Destiny. + + + If you need assistance to help work out these activities at your site, please contact +the Accounting office. ",2021-01-12T18:01:06Z,2024-03-18T09:11:35Z,2024-03-11T20:50:40Z,2025-04-01T00:00:00Z,0,1,0,0 +6000025791,6000542935,Technology,Destiny,1,2,How to Transfer Resources and Textbooks between sites,"Transfer, transfer resources, transfer textbooks between sites, transfer resources between sites, send resources, send textbooks, receive resources, receive textboks"," Keywords: Transfer, transfer resources, transfer textbooks between sites,  + transfer resources between sites send resources, send textbooks, receive resources, receive textbooks + Aliases: Follett, Circulation, Library, Destiny + + To send resources/textbooks: + (Make sure you are on View All or Resource View in the box to the left of your name) + + +Go to Catalog>Transfer Resources + Select Upload from the top bar + Select the site you are transferring to + +Under Transfer:     + +By Barcode: for a single item or list of barcodes You can either scan the barcode in Create a barcode list or upload a csv list of barcodes. + + From List: From a Resource List that you have previously created (not usual) + By Item Category: DO NOT USE + +By Item Count: to transfer non barcoded items (consumables) + Use the search below to find the items by ISBN (most reliable) + Type in the number of copies you are sending and hit select + + + Order #: not needed + Click Transfer Items + + + + + Be sure to send an email to the librarian of the receiving site to make them aware the materials are arriving + + + + To receive resources/textbooks: + +Either from the Flag on the top row menu or under Catalog>Transfer Resources + To receive items from the district, click on the eyeball icon to the right of the incoming resources + +You can either: + Scan each barcode into the Scan or enter items one-at-a time (recommended for ensuring an accurate count of large amounts of barcoded items) + Click the Receive All button to transfer all items to your site without scanning + + + +If you want to assign the items to a specific location in your building, or to a specific custodian, click the Assign To button and set those values before receiving the transfer. + If you click Receive All - those assignments will apply to ALL materials received + To apply to only one group of items, click the Show More on the right of the group of the items and hit Receive. + + + + ",2021-01-08T16:36:45Z,2024-03-18T09:11:35Z,2024-03-11T20:52:44Z,2025-04-01T00:00:00Z,0,1,0,0 +6000030036,6000736645,Technology,Destiny,1,2,How to send an email with library/resource checkouts,"email with library checkouts, email with resource check outs, notify, overdue, notices, email notices"," Keywords: email with library checkouts, email with resource checkouts, notify, overdue, notices, email notices + Aliases: Follett, Circulation, Library, Destiny +   + Reports>Resource Reports>Circulation>Current Checkout/Fines + + Show: Checked Out/Overdue Materials - make sure this box is checked + + Select which report you want - can do current overdues, all checked out, or a date range + + Unselect: Resources assigned to a custodian (this is an infrastructure setting that Jodi uses) + (you can also unselect unpaid fines if you just want them to know what items they have out) + + Format: Notices - this will email them to families + + + My Patrons - Click update - here you can unselect faculty and staff, if desired + + My Materials - Library, you can select which types of library materials;  + + Resources - click update and clear all and then scroll down, you can select textbooks, band instruments, chromebooks and/or tablets, then click ok (if you only want to include library books uncheck this box) + You may choose to include patrons that have materials from other schools if you like + + + Sort by - whatever is convenient for you + + Distributed - via email; you can change the display name and the email - do this if you want replies to come to you- we do not monitor the default email address. + + Email 1 is the student email + Email 3-5 are parent/guardian emails + DO NOT USE EMAIL #2 - it’s a string of emails and will not work with this interface + + You can then write a customized message -. Check applicable boxes below and run notices. ",2022-03-25T17:26:15Z,2024-03-18T09:11:38Z,2024-03-12T17:27:31Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024776,6000736645,Technology,Destiny,1,2,InTouch Accounting Interface Changes,"InTouch, Accounting, Interface, Changes"," Keywords: InTouch, Accounting, Interface, Changes + Aliases: + + Accounting Interface Changes + + + Happy new school year! We hope you and your family are healthy. + + Overview + + + Beginning 9/14, the Accounting Interface will no longer rely on the 'fiscal.license.xml' file on your computer. + Instead, a new Zone setting will indicate which users have access to the Accounting Interface. + Accounting Interface users will need to open the program from the Functions menu in InTouch Manager. + + + Recommended Action + + Before 9/14, adjust your security zones accordingly. In InTouch Manager, under Misc, Security Zones, you'll find the new setting 'Accounting Interface' on the 'Manager Misc' tab. + + + + + + + Reminder +   + Accounting Interface users will need to open the program from the Functions menu in InTouch Manager, instead of from the button on the InTouch ""launcher."" + + + + + ",2020-09-17T14:04:37Z,2024-03-12T17:07:33Z,2024-03-12T17:07:33Z,2025-04-01T00:00:00Z,0,4,0,0 +6000027976,6000581139,Technology,Destiny,1,2,Logging into Destiny (Students and Staff),"Destiny, Logging into Destiny, Destiny login, getting to Destiny"," Keywords: Logging into Destiny, Destiny Login, getting to destiny + Aliases: Follett, Circulation, Library, Destiny +   + Go to portal.psd401.net + + Under Core tools, select Library search. + + Select your home school. + + On the top right, click Login. + + Click the blue button that says Peninsula School District Login  + + + ",2021-08-24T22:30:02Z,2024-03-18T09:11:37Z,2024-03-11T20:53:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000027977,6000542935,Technology,Destiny,1,2,Logging into Destiny for Librarians/Staff Checkouts,"Destiny, logging into destiny, home school, back office, library search"," Keywords: Destiny,  Logging into Destiny, home school, back office, library search + Aliases: Follett, Circulation, Library, Destiny +   + Go to portal.psd401.net + + Under Core tools, select Library search. + + Select your home school. + + One the top right, click Login. + + Click the blue button that says Peninsula School District Login  + + + + Click More and Select Back Office to get to circulation options. + + + ",2021-08-24T22:31:41Z,2024-03-18T09:11:37Z,2024-03-11T20:38:34Z,2025-04-01T00:00:00Z,0,2,0,0 +6000030035,6000736645,Technology,Destiny,1,2,Merging Duplicate Titles,"Merging, Destiny, Duplicate"," Keywords: Merging, Destiny, Duplicate + Aliases: + + Merging Duplicate Titles + + First create a resource list: Catalog>Resource Lists - Add List.  + I titled mine “Duplicate Merge” for simplicity + + Now search for the title you know has duplicate records in the catalog: Catalog>Library Search + + Make sure the Selected List is your duplicate merge list and then click Add to This List next to each title that is duplicated. + + Then click on the blue text “In This List” - it will take you to your duplicate merge resource list + + Click the box in each record for Duplicated Title, then go to to the menu “I want to” and select View these Duplicates and click Go. + + Select the record you want to be the Best Title + If you are unsure, go into each record by clicking on the blue title and determine which one has the most accurate information. + + + + Once you select Merge, it will pop up with the usual warning “Are you sure?” - Yes, you’re sure. + + All copies of that book will now be under that one title. ",2022-03-25T17:23:03Z,2024-03-18T09:11:38Z,2024-03-12T16:34:15Z,2025-04-01T00:00:00Z,0,1,0,0 +6000039383,6001668715,Technology,Destiny,1,2,Searching for Items in Destiny Using the Barcode,"search, find, device information, curriculum, technology, catalog, barcode, mac address, serial number"," + Keywords: Check out, checking out, resources, curriculum, items, check in,  checkout, consumable, unbarcoded, checking in, catalog, search, find, device information + Aliases: Follett, Circulation, Library, Destiny, Technology, Catalog + + This guide provides step-by-step instructions on how to search for items in Destiny using the barcode. It is helpful for anyone who wants to quickly find specific items in Destiny without having to manually search through the catalog. + + 1. Navigate to https://psd401.follettdestiny.com/ and log in. + + 2. You could drill down to a specific site by clicking any one of the sites that populate. This is necessary if you are checking items in/out, transferring items, or adding items to the catalog. + For this example, we are just looking up the device for information about it, so we can just click the ""District"" button in the top right corner. + + + + 3. Click ""Catalog"" + + + + 4. In the ""Where Item"" field, make sure ""Barcode"" is selected in the drop down menu, and then type out the 14 digit barcode. Press ""Search"". + + + + 5. To view the device information (Barcode, Serial Number, MAC Address, etc.), click on the edit icon. + + + ",2024-02-22T17:14:25Z,2024-03-12T16:27:28Z,2024-03-11T20:42:40Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039885,6000542935,Technology,Destiny,1,2,Students Leaving the District - STANDARD OPERATION PROCEDURE,110," + + STANDARD OPERATION PROCEDURE - Students Leaving the District  + +   + Scope: Students leaving the District with devices checked out to them + +   + + School will acquire device and charger from student who is leaving the district and check it in, via Destiny + School will send the device and charger to DCRC with a note attached- ‘Left the District’ + + + Tech Services staff will check in the device when it arrives and get it ready for new deployment + + + If the student leaves the district with the device that’s checked out to them, then the school will attempt to get it back from the family + If the device isn’t received after a week, the school will mark it as ‘Lost’ in Destiny, which will create a fine on the student’s account.�� + +Chromebook- school staff will fill out the Lock/Unlock form here. + + iPad- school will create a Tech ticket with the student’s name, student ID, barcode and serial number of the missing device.. + Tech Services staff will lock the device + ",2024-04-03T20:46:33Z,2024-04-04T21:19:16Z,2024-04-04T21:19:16Z,2025-04-01T00:00:00Z,0,0,0,0 +6000032051,6000837079,Technology,Destiny,1,2,Substitute Logins for Destiny,"Substitute Login, Destiny, generic destiny login"," Keywords: Substitute Login. Destiny,  generic destiny login, general student + Aliases: Follett, Circulation, Library, Destiny +   + Generic Destiny Logins + REMEMBER: This login information needs to be entered on the main Destiny page, not at the individual school! + https://psd401.follettdestiny.com/  Click on District Users Log In at the top right. +  xxx = lowercase school identifier, ie aes + Assistant/Self Checkout: + Username: gnrc_xxxlibasst + Password: xxx-library + Circulation/Substitute: + Username: gnrc_xxxlibcirc + Password: library-xxx ",2022-10-10T14:58:29Z,2024-03-13T21:30:18Z,2024-03-13T21:30:18Z,2025-04-01T00:00:00Z,1,0,0,0 +6000034036,6001668715,Technology,Destiny,1,2,Uploading student images to Destiny for Librarians,"destiny, student image, library"," Keywords: student image, destiny, library + Aliases: Destiny + + + Creating the idlink.txt file: + Open the mapping data file that is with the images located on the shared drive, PSD Staff & Student Images.   + DLI Admin Secretary will upload all of the images to the shared drive and complete the upload for Powerschool. + + Using whichever spreadsheet tool you desire (sheets, numbers, etc...) + Delete all columns except the student number and the studentnumber.jpg + Combine to one column comma separated with the formula =A1&”,”&B1 + Save txt file on your desktop as txt file called idlink. + The comma is specific to Destiny as well as the file named, idlink.txt. + Create a compressed zip folder that contains the student images and the idlink.txt file. + + + ***(Michael talked about creating a script to simplify the steps above.)*** + + Destiny help file:  http://destinyhelp200en.follettsoftware.com/#t_upload_patron_pictures.htm?TocPath=Patrons%257C_____4 + + + Importing Photos into Destiny: + + Log into Destiny.   + Select the School you are uploading too. + Click on Admin, click on Upload Patron Pictures + Click on Choose File and select your zip file for that school + Click on Upload Pictures + + + Throughout the year you can also upload images for an individual in Destiny: + Usually these requests come from the Librarian. + + Patron Status + Edit Patron + Picture + Choose File (find correct image) + Save + + + + ",2023-06-07T23:44:35Z,2024-03-13T21:32:14Z,2024-03-13T21:32:14Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039264,6000817915,Technology,Destiny,1,2,Viewing Items in Destiny,110," + Select Resource View from the dropdown next to your name in the top header.  + + From the Catalog tab, select Resource Search on the left panel. + Enter search criteria several different ways using the various dropdowns: by title, barcode, site location, home location, custodian, date acquired, PO #, etc.  + To see items throughout the entire district, be sure to select Peninsula School District under the ""Look in"" dropdown. + Click the Search button once search details have been entered. + + + +                     + + Alternatively, you can select the Browse Resources tab to view all resources by category. + + Select the Browse Resources tab at the top left. + Again, be sure to select PSD from the ""Look in"" dropdown to see everything in the district. + Select the category to browse. (Items in black do not contain any items.) + + +           + + + View items in list to see availability. + A listing of available items locally and at other locations will show to the right of each item. + +           + Click the item title for more in-depth view of items. Select the Items tab in the upper right side to see availability by location. + +             + Click the Show More dropdown button to see individual item status by barcode. +           + + + ",2024-02-08T17:15:05Z,2024-03-13T17:23:25Z,2024-03-13T17:23:25Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006349,6000130415,Technology,Digital Citizenship Resources,1,2,How to request PSD Social Media Access,"Social Media, Request, Form"," Keywords: Social Media, Request, Form, Facebook, Twitter, Instagram, Pinterest + Aliases: + + + Please complete the Google Form below to let the district know about your social media site:  + https://docs.google.com/forms/d/e/1FAIpQLSc6yDRMXxyauKF4rMbJ5aQjG_0LaE_ZmmKmZ3-MsCaAkNMV1g/viewform ",2017-08-18T15:26:48Z,2024-03-18T09:11:27Z,2024-03-12T17:00:37Z,2025-04-01T00:00:00Z,0,1,0,0 +6000040235,6000542930,Technology,Discipline,1,2,Discipline,110," Add Threat Assessment Alert - Adding Theart Assessment Alert in PS + + Incident Management Data Entry - PowerSchool Data Entry Incident Management + + PSD Discipline Form for Teacher Referrals  + ",2024-05-24T20:42:11Z,2024-05-28T19:03:09Z,2024-05-28T19:03:09Z,,0,0,0,0 +6000011887,6000542926,Technology,Document Cameras,1,2,Aver U50 Document Camera Guided Tour video,"Aver, U50, Document Camera, Sphere"," Keywords: Aver, U50, Document Camera, Sphere + Aliases: + + + + ",2018-03-16T23:44:18Z,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,0,6,0,0 +6000011886,6000542926,Technology,Document Cameras,1,2,Sphere2 Software Video Tutorials (used with the Aver Doc Cameras),"Sphere, Sphere2, Aver, Document Camera"," Keywords: Sphere, Sphere2, Document Camera, Aver + Aliases: + + + + + + Sphere 2 Tutorial:  + +   + + How to Improve Resolution and Display Size:  + + ",2018-03-16T23:42:34Z,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,0,2,0,0 +6000024809,6000542926,Technology,Document Cameras,1,2,?Aver Guide for Connecting Your Aver Document Camera with Zoom???,"Aver, Document Camera, Zoom"," Keywords: Aver, Document Camera, Zoom + Aliases: + + + + + + + + + + + + + + + + + + + + + + + + Aver Guide for Connecting Your Aver Document Camera with Zoom ",2020-09-22T16:53:59Z,2024-08-08T00:09:33Z,2024-08-08T00:09:33Z,2025-04-01T00:00:00Z,1,3,0,0 +6000028619,6000580664,Technology,Dyslexia Accessibility,1,2,"Chrome, Chromebook, and More Learning Support Tools and Accessibility Features","HelperBird, Accessibility"," There are numerous tools, features, apps, and extensions available on Chromebooks that support learners as they read, write, and interact with content on their screen. Click on the following document for more information. + + Chromebook Tools for Reading and Writing  + Includes information about:  + + HelperBird - Reading and Writing support + Built-in Chromebook Accessibility Features and how to enable them   + Speech-to-text + Schoology Immersive Reader + How to access digital & audiobooks + + + Additional Built-in Chrome accessibility features are also available: + + Live Captioning of video content + + Live captioning is available in the Chrome Browser and will provide captions for video content + +Go to the 3 dots and select Settings from the dropdown + + + + Select Accessibility + + Slide toggle to the right to turn on captioning. + + + You will see a caption box with captions added as the video is played. + + + + + Click the X to turn it off.  + Customize the captions by selecting Caption Preferences + + + + + + Select the preferences you want. + + + + Quick video review: + + + + Summary of Video Transcription: + + The video introduces an accessibility tool in both the Chrome browser and Chromebooks, focusing on the 'Live Caption' feature. Here's a summary: + + Accessing Settings: In Chrome, click the three dots at the top ('More') and choose 'Settings'. On a Chromebook, click the dashboard at the bottom right and then the settings button. + Enabling Live Caption: In the settings menu, select 'Accessibility' and toggle on the 'Live Caption' feature. There may be a brief wait for it to update. + Functionality: Once enabled, any video or audio played within a Chrome browser, such as YouTube videos or audio in Schoology, will automatically display captions. This feature supports students learning English or those who find auditory learning challenging. + Customization: Users can customize caption preferences, including size and other options. + Educational Benefits: Live Caption is beneficial in educational settings as it provides both auditory and textual means for consuming information, aligning with Universal Design for Learning (UDL) principles to accommodate different learning styles and abilities. + + The video emphasizes the utility of Live Caption in enhancing accessibility and inclusivity in learning environments. ",2021-10-27T16:16:50Z,2024-08-07T21:00:30Z,2024-08-07T21:00:30Z,2025-04-01T00:00:00Z,4,11,0,0 +6000026817,6000837079,Technology,Dyslexia Accessibility,1,2,OpenDyslexic Font for Chrome Extension,110," Keywords: Accessibility, Chrome, OpenDyslexic, Dyslexia, Extension, Fonts, Font + Aliases: Web Browser, Font, Dyslexia, OpenDyslexic + + Summary: + This article will assist you in setting up opendyslexic in chrome so that you can use dyslexia friendly fonts. + + There is a Chrome extension that will replace the fonts on many (not all) web pages with a dyslexia-friendly font to make it easier to read. + + See this video for how to add it to your Chrome account. + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; + + See the Chrome Web Store to add to Chrome: + OpenDyslexic Font for Chrome + + + You can also add additional fonts to Google Docs and Slides:  + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; ",2021-04-27T18:24:33Z,2024-08-08T16:45:10Z,2024-08-08T16:45:10Z,2025-04-01T00:00:00Z,0,5,0,0 +6000040255,6000542930,Technology,Elementary End of Term and End of Year,1,2,Elementary End of Term and End of Year,110, End of year steps - End of year ,2024-05-28T19:39:41Z,2024-05-28T19:39:42Z,2024-05-28T19:39:42Z,,0,0,0,0 +6000040254,6000542930,Technology,End of Term and End of Year,1,2,End of Year Checklist,110, End of Year Checklist - Prior to EOY ,2024-05-28T19:37:47Z,2024-06-14T16:26:59Z,2024-06-14T16:26:59Z,,0,1,0,0 +6000040231,6000542930,Technology,Enrollment,1,2,Enrollment,"Enrollment, Office Manager, P223"," PowerSchool Enrollment Manual: Enrollment Manual + + School Number List and Expected Year of Graduation Cheatsheet: 24-25 Expected Grad Year Cheatsheet + + Student Records Guidance: Student Records Guidance + + PowerSchool p223 Compliance Form and Audit Instructions: PowerSchool P223 Form and Audit + + FTE Calculator: 23-24 FTE Calclulator + + ",2024-05-24T19:29:01Z,2024-05-24T19:38:41Z,2024-05-24T19:38:41Z,,0,1,0,0 +6000040249,6000542930,Technology,Enrollment,1,2,PowerSchool Enrollment Manual,"enrollment, powerschool", PowerSchool Enrollment Manual - 24-25 Enrollment Manual ,2024-05-28T17:07:52Z,2024-05-28T17:08:20Z,2024-05-28T17:08:20Z,2025-05-31T00:00:00Z,0,0,0,0 +6000022902,6000736645,Technology,External Tools and Apps,1,2,Accessing Khan Academy in Schoology,"Khan , Academy, Schoology"," Keywords: Khan, Academy, Schoology + Aliases: + + + The tutorial below will walk you through the steps to access Khan Academy if you have an account. + + Before using Khan Academy, please review the privacy policy and have a plan for how you will communicate with parents about how you will use it with students. You should NOT enter any identifiable personal student information, first names only. + + https://www.iorad.com/player/1652967/PSD401-Schoology---Accessing-Khan-Academy ",2020-04-14T19:05:12Z,2024-05-02T19:29:18Z,2024-03-13T17:13:07Z,2025-04-01T00:00:00Z,1,0,0,0 +6000023191,6000736645,Technology,External Tools and Apps,1,2,Embed Flipgrid into Course in Schoology as a Link,"Allow Camera, Schoology, Flipgrid"," Keywords: Flipgrid, Schoology, Allow Camera + Aliases: + + + To embed a Flipgrid into a course in Schoology and ensure the user is prompted to 'allow camera and microphone' please follow these steps: + + + 1.) Copy the url for the grid you want to embed from Flipgrid + + + 2.) Open your Course in Schoology and select Add Materials in the folder you want to embed into. + + + + 3.) Select Add File/Link/External Tool from the dropdown. +   + 4.) Select External Tool + + + + + + 5.) Add a title for this task, paste the url from Flipgrid and add  + + allow=""microphone;camera + to the Custom Parameters box and select Submit when done. + + 6.) You will now see the link in your course folder. + + + + This video will also walk you through the steps and show you what the student sees. + + + + + + + ",2020-04-28T20:59:06Z,2024-05-02T19:29:18Z,2024-03-13T17:13:20Z,2025-04-01T00:00:00Z,0,1,0,0 +6000022873,6000736645,Technology,External Tools and Apps,1,2,How to set up a Flipgrid,Flipgrid," Keyword: Flipgrid + Aliases: + + + Flipgrid can be a great tool for creating a community talking board.  We recommend you use your @edtools.psd401.net account when creating a Flipgrid account. + + Please review the privacy policy of Flipgrid before creating an account and using it with students. https://legal.flipgrid.com/privacy.html + If you choose move forward with an account, please keep these safety and privacy habits in mind: + Never enter or ask students to use full names or use student numbers. + + Visit https://info.flipgrid.com for more information about setting up an account.  + + This tutorial will walk you through the steps for setting up a grid once you have created an account. + https://www.iorad.com/player/1627775/Info-Flipgrid---How-to-Set-up-a-Grid ",2020-04-10T15:00:10Z,2024-05-02T19:29:18Z,2024-03-13T17:13:57Z,2025-04-01T00:00:00Z,0,0,0,0 +6000023245,6000542926,Technology,External Tools and Apps,1,2,Install an app to Resource Apps in Schoology,"App Center, apps, install, load"," Keywords: App Center, Apps, Install, Load + Aliases: + + This video illustrated how to load or install apps within Schoology. + ",2020-05-01T21:07:14Z,2024-05-02T19:29:18Z,2024-03-13T17:13:30Z,2025-04-01T00:00:00Z,2,0,0,0 +6000025623,6000542926,Technology,External Tools and Apps,1,2,Kami App for Schoology,"Kami, Schoology, Editing PDF files, Editing PDFs, Using PDF files, Using PDFs"," Keywords: Kami, Schoology, Editing PDF files, Using PDF files, using PDFs, editing PDFs + Aliases:  + Kami is an approved app for use in the Peninsula School District as shown on the Student Digital Learning Resource Approval Site.  As per our state and district policies, parent permission and contact is required to use this app with your students. Please see the Student Digital Learning Resource Approval Site and the Kami Help Center for more information about how Kami works and how to obtain parental consent. + + PSD does not have a district license for this tool, therefore the LTI app will be installed and managed by individual staff who choose to use this app and not Service Central Help Desk staff. Service Central and DLI staff are able to walk you through any elements of the steps below if you need additional support but because this is a peripheral tool, Service Central and DLI staff may have limited ability to troubleshoot issues beyond what is available in the Kami Help Center. + + If you are not using Kami/Schoology integration, you can use the steps in the video: + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + Link to help center: Using Kami With Schoology Integration [UPGRADED] + + The following was posted on the Kami Help Center and was current 12/14/2020.  Please see link above for the most current information directly on Kami's help center. + Kami's streamlined Schoology integration allows teachers to easily send work to their students from Schoology and allows students to easily turn in their work to the teacher. . This integration is only available with a paid Kami Education plan (i.e. the Teacher, School, and District plans). Note: This integration uses the Kami Google Chrome extension, and will only work with Chrome.  It also requires that the Teachers and Students have Google accounts as it integrates with Google Drive - support for Microsoft accounts is coming soon. + + Creating an Assignment using Kami and Schoology + +Ensure the Kami Extension is installed. There is no need to install a Kami app from the Schoology App Store - instead, the Schoology integration relies on the Kami extension being installed for Teachers and Students. You should see the blue K icon showing at the top right of your Chrome Window - if its not there, go to the Chrome Web Store to install the extension. For the best experience, we recommend that your IT department rolls out the extension to all your users following the instructions here. + + + + In Schoology, browse to your course and choose Add Materials -> Add Assignment + Choose 'Kami' under the Assign From App section + + + Choose a file from your Google Drive, or upload one using the 'Upload' tab. You can select a PDF file, or a different file type which Kami supports for conversion, e.g. Image Files, Word, PowerPoint, and many other formats. + + + Finish creating the assignment in Schoology as you normally would + + Opening Assignments and Turning In Assignments (For Students) + Students find assignments as they normally would in Schoology, and when they click on one, there will be a new 'Complete Kami Assignment' button: + + + When Students click that button, Kami will open and load the file. The File will be automatically uploaded to the Student's Google Drive, and also shared with the teacher's Google account, so that they can view the work in progress. + Note: The first time a student uses Schoology with Kami, we will ask them to select the Google Drive account for the ""Kami Schoology Assignments"" folder. + + + + Note:  If the students come back to Schoology later and click the 'Open Assignment' button again, they will get the same copy of the file so they can continue their work. Students can also open the file with Kami directly from their Google Drive, and continue their work or turn in that way. + Once the student has finished their work on the assignment, they can click the 'Turn In' button at the top right inside Kami: + + + This will export the document with their changes, and return them to Schoology, where they can simply click 'Submit' to complete the submission: + + + The file is now attached as a normal Schoology assignment submission, and you can mark it and assign grades using the usual Schoology tools. + Can I see my students' progress in real time? You can see your students' work before they turn their work in. When you send your students a Kami Assignment from Schoology, a shared copy of their work will appear in the 'Shared with me' folder in your Google Drive.  + + + Grading Assignments using Kami and Schoology + Click on your students' names as they appear under the submissions list on the right side of the assignment page. + + Once you're in Schoology's grading view, you can turn on the ""Grade with Kami"" feature by clicking on the checkbox on the top of the screen. This enables you to give feedback to your students' assignment submission. + + + + + Here's a video that can be used with students:  + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; ",2020-12-14T20:07:11Z,2024-05-02T19:29:18Z,2024-03-13T17:12:44Z,2025-04-01T00:00:00Z,2,2,0,1 +6000034917,6000837079,Technology,External Tools and Apps,1,2,Lockdown Browser - Teacher Quick Start Guide,"Lockdown, Browser, Schoology"," LockDown Browser®Schoology – K-12 Teacher Quick Start Guide - https://web.respondus.com/wp-content/uploads/2021/07/K12-QSG-Instructor-Schoology.pdf + + Using Lockdown Browser - Schoology (Video Tutorial) - https://www.youtube.com/watch?v=NT3evfEzvEI + + ",2023-08-15T21:13:07Z,2024-05-02T19:29:18Z,2024-03-13T17:25:37Z,2025-04-01T00:00:00Z,1,1,0,0 +6000029524,6000130415,Technology,Fax,1,2,Hellofax / Dropboxfax - SENDING faxes without a number,"fax, hellofax"," Keywords: Fax, Hellofax, Dropbox fax, send, receive. + Aliases: Send a fax, faxing, fax number. + + These instructions are for staff members who don't have a district fax number to be able to send faxes from their desks. + + This is for low-volume faxers that need to send less than 10 faxes per month and does not include any received faxes + + 1) Point your browser to http://hellofax.com and click ""Get Started"" + + + + + 2) Click Sign in with Google + + + + 3) Enter your email address and follow the prompts + + + + 4) You will be redirected to your portal login + + + + 5) Once you log in select ""No thanks. I'm good."" or it will prompt you to set up an inbound fax number with associated fees. + + + + 6) The next screen is where you will log in to on subsequent visits.  From here, just click ""Send a Fax"" and follow the prompts. + + + + You will need an electronic copy of whatever you intend to fax.  Usually, people start with a PDF that they scanned to themselves from their copier.  But just about any document or image file will work.   + + If you need to receive a fax, you can still direct the sender to your building fax number. + + ",2022-01-31T19:54:19Z,2024-07-03T23:24:42Z,2024-07-03T23:24:42Z,2025-04-01T00:00:00Z,4,3,0,0 +6000024602,6000736645,Technology,"Feedback, Assessment & Grading",1,2,Aligning Learning Objective/Standards,"Schoology, Aligning, Objective, Standards"," Keywords: Schoology, Aligning, Objective, Standards + Aliases: + + + + + + + Adding Learning Objectives at the Course Level + To add one or more learning objectives to a Course or Section: + + Click Courses in the top menu. + Click My Courses in the upper right corner of the drop-down menu. + + Click the pencil icon  in the right margin of the course to which you want to align learning objectives. + + In the Edit Course window, click the Select Objectives for Course link. + + In the Add Learning Objectives explorer, browse through learning objective sets, and select the objective to add it to the course. You can also search for the objective by title. + + Click Add Learning Objective to add it to the course. After adding one or more learning objectives, click the Selected link in the upper-right to review which objectives you've already added to the course. + In the Edit Course modal, the aligned objectives now appear in the Targeted Objectives field. Click Save Changes to complete. + + +   + Viewing Learning Objectives aligned to a Course + Once the learning objectives have been aligned to the course, you can view the aligned objectives in any section of the course by clicking Course Objectives in the left menu of the course: + + The Course Objectives page displays the following columns: + + +Objective — The title of the learning objective + +Type — ""Target"" refers to objectives assigned at the course-level. Any objectives aligned to course materials that were not assigned at the course-level are indicated by ""Other"" + +Materials — The number of graded materials to which the objective is aligned in the section. + +Description — The description of the learning objective. This column also displays the names of materials in the section to which the objective is aligned and links to those materials. + + +Note: While Learning Objectives can be aligned for all materials in a course, only graded materials appear in this view. + + ",2020-09-02T03:21:03Z,2024-03-18T09:11:32Z,2024-03-13T17:39:48Z,2025-04-01T00:00:00Z,0,0,0,0 +6000008823,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Assessment Options in Schoology,"Schoology Assessment, Schoology Assessments,, Schoology Tests, Schoology Quizzes, Schoology Test, Schoology Quiz, Assessments"," Keywords: Schoology Assessments, Schoology Assessment + Aliases: Schoology Quiz, Schoology Test, Schoology Quizzes, Schoology Tests + + As of late Summer, 2017, Schoology has added a really neat expansion of their assessment types. See the list of types of questions that now can be used below. And below that are basic steps and some help guides. + +   +   + Here are the basic steps: + + Add Materials + Add Assessments (turquoise puzzle piece)  + + Name it, due date it, pt value it, categorize it, etc. hit Create + In the first tab called SETUP add the basics - descriptions, and settings. + In the second tab called QUESTIONS pick your types. + In the third tab called STUDENT ATTEMPTS you can see and allow attempts, etc. + +   + Here's more help info: + Introduction: https://vimeo.com/216007756 + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + GUIDE TO SCHOOLOGY ASSESSMENTS https://support.schoology.com/hc/en-us/articles/115006774247-Guide-to-Schoology-Assessments + SCHOOLOGY ADVANCED ASSESSMENT TOOLS https://support.schoology.com/hc/en-us/articles/115010513887-Schoology-Advanced-Assessment-Tools ",2017-10-31T15:29:43Z,2024-03-18T09:11:28Z,2024-03-13T17:17:01Z,2025-04-01T00:00:00Z,0,2,0,0 +6000025240,6000580664,Technology,"Feedback, Assessment & Grading",1,2,CONVERTING TEST/QUIZ TO COURSE ASSESSMENTS IN SCHOOLOGY,"convert, schoology, test/quiz, test , quiz"," + Keywords: schoology test/quiz, convert, assessment + Aliases: test, quiz, assessment,  + + You can convert any test/quiz in Resources to an Assessment by using the test/quiz conversion tool. Converting a test/quiz to an assessment creates an assessment in a specified destination. + The newly created assessment is a copy of the original test/quiz with the following information: + + Instructions + Test-level settings (see table below for more information) + Question stimulus and responses + Embedded images and rich text content + Question-level settings (see attached PDF below for more information) + Text blocks + Question order + Rubrics (on Short Answer/Essay questions) + Aligned learning objectives + + +Important Notes: + All assessment attempts are resumable and allow students to review answers before submitting. + All assessments display one question per page. If a test/quiz with page breaks is converted to an assessment, those page breaks will be removed on the assessment. + Assessments do not support language keyboards. If a test/quiz with a language keyboard is converted to an assessment, the assessment will not have a language keyboard. + Assessments do not support unlimited attempts. If a test/quiz with unlimited attempts is converted to an assessment, the assessment will be set to 20 attempts. + If a test/quiz contains a set of random questions from a question bank, those questions are not included on the converted assessment. + For converting Test/Quiz Question Banks to Course Assessment Item Banks, see this article. + + + + +Multiple choice question on a test/quiz. + Multiple choice question on an assessment converted from a test/quiz. + + + + + + + + Converting Existing Schoology Test/Quiz templates to Course Assessment templates: + To convert a specific test/quiz to an assessment, locate the test/quiz in your Resources and perform the following steps: + + Click the gear icon to the right of the desired test/quiz. + Select Convert to Assessment from the drop-down menu. + Choose a destination collection and/or folder for the assessment in your Resources. + Click Convert. + + For larger tests, you can view progress in Transfer History. + + Click the title of the assessment from your Transfer History area to navigate to the new assessment template in the chosen Resources collection and folder. + + + To convert more than one test/quiz to an assessment at the same time, find the test/quizzes in Resources and perform the following steps: + + Click checkbox to select one or more test/quizzes. +Note: Selecting a folder will not convert all test/quizzes within that folder. To convert multiple test/quizzes within a folder, open the folder and click the checkbox at the top to select all materials within the folder. Any materials selected that are not test/quizzes will be skipped. You do not need to deselect these before converting. + + Click Edit at the top. + Select Convert to Assessment in the drop-down menu. + Choose a destination collection or folder for the assessments in Resources. +Note: All test/quizzes converted in the same operation must have the same destination. If you would like to convert a group of test/quizzes and place them in multiple destinations, group the test/quizzes based on destination or move the assessments once they have been created. + + Click Convert. + + You can view progress in Transfer History.  + + When multiple test/quizzes are converted in the same operation, you will receive an email notification when all test/quizzes have been successfully converted to assessments. + Click the folder in your Transfer History area to navigate to the new assessment templates in the chosen Resources collection and folder. + + +   + Test-Level Settings Comparison + + +Test/Quiz +Assessment +Notes + + + +Instructions +Instructions +A converted assessment has the same instructions as the source test/quiz, including images and any uploaded audio/video files. + + +Time Limit +Assessment has a time limit +A converted assessment has the same time limit as the source test/quiz. + + +Attempt Limit +Number of attempts student can submit + A converted assessment has the same attempt limit as the source test/quiz, unless the source test/quiz has unlimited attempts. An assessment converted from a test/quiz with unlimited attempts will default to 20 attempts. + + +Grade by +Final grade is determined by +A converted assessment has the same grade setting as the original test/quiz when the test/quiz is set to ""Grade by Highest score"" or ""Grade by Last score"". If the test/quiz was set to ""Grade by Average score"", the converted assessment will default to ""Grade by Highest score"". + + +Paging +N/A +A converted assessment will display one question per page, regardless of the setting of the source test/quiz. + + +Language Keyboard +N/A +A converted assessment will not display a language keyboard, regardless of the setting of the source test/quiz. + + +Randomize Order +Assessment questions are randomly ordered +A converted assessment has the same randomization setting as the source test/quiz. + + +Question Review +N/A +A converted assessment will allow students to review all questions before submitting, regardless of the setting of the source test/quiz. + + +Resumable +N/A + A converted assessment will be resumable, regardless of the setting of the source test/quiz. + + +View Submissions +Allow students to view results after an attempt is submitted +A converted assessment has the same setting to view submissions as the source test/quiz. + + +Hide Point Values +Show possible points for each question during the attempt +A converted assessment has the same point value setting as the source test/quiz. + + + +   + Question-Level Settings Comparison + Download our comparison sheet for more details on how each test/quiz question type converts into the corresponding assessment question type: + + +TestQuiz to Assessment_ Question-Level Settings Comparison Sheet.pdf (400 KB) + ",2020-11-02T18:21:04Z,2024-03-18T09:11:34Z,2024-03-13T17:16:14Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024937,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Create a Formative Assessment in Schoology Course,"Assessment in Schoology, Schoology Assessments, Schoology Course Assessment, Formative Assessment"," Keywords: Assessment Schoology + Aliases: Test Quiz + CREATE A FORMATIVE ASSESSMENT THAT DOESN’T COUNT AGAINST A STUDENT’S OVERALL GRADE + + Formative assessments inform educators on how to support student learning by providing practice and feedback for students. Generally given before and during a unit of study, results are not used for grading. Here are a few examples of how educators are leveraging formative assessments in the classroom: + + Ticket-out-the-door + Homework + Projects + Benchmarks + Graphic Organizers + Check for Understanding + + The Assessment material type in Schoology offers the ability to create technology-enhanced question types to assess student understanding without impacting a student's overall course grade. Assessments can be Individually Assigned (Enterprise only) to students and/or grading groups to support differentiation. Assessments in Schoology will generate a report that you can analyze to help drive instructional decisions. + You can use any of the following methods to prevent the assessment score from calculating into the overall grade or gradebook grade: + +Set the total points of the assessment to 0. + + + Change the grading category to ungraded (no category). + + + If you use weighted categories, create a category for formative assessments weighted to 0. + + ",2020-10-05T21:09:03Z,2024-03-18T09:11:33Z,2024-03-13T17:15:26Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006031,6000736645,Technology,"Feedback, Assessment & Grading",1,2,Creating a Quiz from a Question Bank,"Schoology, Test, Bank, Creating"," Keywords: Schoology, Quiz, Test Bank, Creating + Aliases: + + + The step-by-step directions linked below will walk a teacher through creating a quiz from a question bank in Schoology.  + + + + ",2017-08-10T22:00:47Z,2024-03-18T09:11:26Z,2024-03-13T17:16:40Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025993,6000580664,Technology,"Feedback, Assessment & Grading",1,2,Download Student Submissions in Schoology,"assignments, schoology, assignment submissions, download submission"," Keywords:  Schoology assignments, assignment submissions, download + Aliases: student work, student submissions + + If you would like or need to have a copy of a student's assignment submission to share with another teacher or staff member, follow these steps. + To download student submissions: + Click the download icon in the right column of an assignment with submissions. + Note: The Download All option has a limit of 500MB. If the cumulative size of all submissions to the assignment exceeds this limit, each submission can be downloaded individually from the document viewer. + + + To download or view each individual file, click on a student submission to open the Document Viewer. Click the Download button to download the individual submission. If the student has submitted multiple revisions, toggle into each revision to download. + + ",2021-01-26T16:44:32Z,2024-03-18T09:11:35Z,2024-03-13T17:18:15Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024942,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Elementary Schoology Grade Set up and Gradebook Options in Schoology,"Grade Setup, Elementary Grade Setup, Elementary Grade Set Up, Grade Set Up, Schoology"," Keywords: Grade Setup, Elementary Grade Setup, Grade Set Up, Elementary Grade Set Up, Schoology + Aliases:  + Please use this document to guide you in understanding your options for Grade Set up using the Gradebook in Schoology in a way that compliments current practices for Elementary Progress Reports. + + Elementary Schoology Grade Set Up and Gradebook Use Options  <<== click here to open the most current and updated document + + Elementary Schoology Grade Set Up Gradebook Use Options + Schoology has many tools and features to support giving feedback to students as well as provide grading support for teachers. This document will outline those tools and features. + + Grading Periods in Grade Setup in Schoology + Viewing Grading Periods and Student Names in Gradebook + Setting Visibility of Overall Grades in Grade Setup + Creating a 4-Point Scale to match report cards + Creating & Using a Scoring Rubric to Support Elementary Report Cards + Monitoring Standards with Align Objective Feature + Categories + Creating Grading Groups for Small Group Instruction and Assignments + + Grading Periods in Grade Setup in Schoology + + + You will see the following grading periods: + + Full year 9/07/21 - 6/22/22 + + Trimester 1 9/07/21-12/03/21 + Trimester 2 12/04/21-3/18/22 + Trimester 3 3/19/22-6/22/22 + + + + You will have the ability to choose the different trimester grading periods to manage assignments and content for your students. The default is to the current grading period you are in. +      + + When creating an Assignment, Test/Quiz, or Assessment within Schoology, you can choose to set the grading period to a different range or no grading period. If you choose No Grading Period, you will NOT see this item in your gradebook.  + + + + To see a Grading Period option in a Discussion, you will first need to check the box in front of Enable Grading. + + Viewing Grading Periods and Student Names in Gradebook + + In the Grading Period drop down menu, you can select: + + A single grading period to display only the items from that period. + All Grading Periods to view the calculated grades for the overall and grading period scores. Sub-periods are nested beneath their main grading period. + Final/Midterm Material Grades to view items for which you have checked Set as midterm/final in the item's Grading options. + (No grading period) to see items that haven't been assigned a grading period. + + Note: This filter defaults to the current Grading Period. If your course is not currently active, this view will default to All Grading Periods, which does not show individual graded materials. + This will be helpful for elementary classes that have assignments or graded items throughout the year.  You will be able to view specific time ranges to help in completing report cards. + + Name Display + You can sort the list of members in your course to display in ascending or descending alphabetical order by First or Last name. The menu includes the following options: + + First Name, A-Z + First Name, Z-A + Last Name, A-Z + Last Name, Z-A + + + Note: The default view is Last Name, A-Z. This will display names in the format: Smith, John. To make navigation among courses easier, the view selected for each section will save within your browser session. If you change browsers or clear your cookies, the view will reset to default (Last Name, A-Z). + Setting Visibility of Overall Grades in Grade Setup + Because we use standards based grading for elementary report cards, it is recommended that you hide the overall grade for your courses. Schoology Gradebook will automatically calculate an overall grade (percentage or letter) for a student based on any scores assigned to items in the course.   + + + In Visibility Settings, check the boxes in front of: + + Hide overall grade in student report  + Hide grading period grades in  + +           student grade report + + Parents will not be confused by seeing a percentage or letter grade for the course or grading period.   + + Parents will still be able to see the scores and feedback given on all individual items in the course. + + + Creating a 4-Point Scale to match report cards + You can create a 4-point scale to add to your gradebook and any graded material. + Video: Creating a 4-point Scale in Grade Setup + + From Grade Setup go to Add and select Scale + + + Select Points, add numbers and a description to match the report card and Save Changes. + + + You can select the 4-point Scale from Scale/Rubric for any graded material type. +     + Creating & Using a Scoring Rubric to Support Elementary Report Cards + A basic Scoring Rubric that parallels the elementary report card scoring system, has been created and is available in Grade Level Schoology Groups that you can use to score items in Schoology courses. You can add the rubric to any Material type that has the grading option; Assignment, Test/Quiz, Assessment, and Discussion (with Grading Enabled). + + + + + + + + + + + + You can also create your own rubrics to use. See Rubrics help files for more information. + Monitoring Standards with Align Objective Feature + Within a course in Schoology, you are able to add all adopted Washington State standards you would like to monitor.  You can choose to add a standard to most material types; Page, Assignment, Discussion, Assessment and Test/Quiz (even align specific questions on an Assessment) with the Align Objective button. + + + + Please see this help file for more information:  Aligning Learning Objective/Standards + + +Categories  + + Schoology Grade Setup Categories can be used to organize Assignments. By having categories, you can target your view in the Gradebook. Categories also groups assignments in the student Grades view. + + + Categories by content area if you are using a single course to hold all subjects. + + + + Sort view of assignments to only see a single category. + + + Students can see assignments grouped by categories to know if they have completed all the assignments and if there are grades and comments. + + Another way to set up Categories is by Date Range.  This will allow you to group assignments by the week they are assigned and sort your gradebook by week at a time. +            + This also allows students and families to view grades and assignments by the week to know what was completed, graded and given comment.  + + + Creating Grading Groups for Small Group Instruction and Assignments + The Grading Groups feature enables educators to sort students into groups within a single course section. + + Educators can then individually assign graded materials to these groups, and display them as individual groups in the course Gradebook. Visit: How to Individually Assign Materials for full details. + How Do I Create Grading Groups? + Grading groups are a great way to associate students of the class to group projects, special needs, or specific criteria. To create a grading group: + + Click Members on the left side of your course. + On the right side of the Members page, hover your mouse over the gray Organize members into Grading Groups box. + Click the Add Grading Group button. + Enter a name or title for the group. + Click students in the course to include them in the group. Use the Search field to find specific students, especially for courses with a large number of members. + Once you've selected the students for the group, click Create Grading Group. + + + + + Assign Course Material to Grading Groups + + Click Add Materials to create a new Assignment, Test/Quiz, or Discussion.  + Click the Individually Assign icon in the Advanced row of the Create screen. + Enter the name of the grading group to which you'd like to assign the material. The names of your existing grading groups automatically populate as you begin to type. + Click Create to add the grade item. + + When you assign something to a grading group, the entire item is only available to those students in the group. This means you will only see the scores in your Gradebook for the students who received the assignment. + Note: If some students have already completed the assessment and you then assign it to a grading group that does not include those students, the scores and submissions for those students not included in the individual assign tag will temporarily “disappear”. + + To see the other students' scores, you can simply remove the individually assigned tags. This restores the submissions for all of the students who have completed the item. + + Tips: + + To make variations of existing material in a course, save the course to Resources, and import the material back into the course.  + You can view the course as specific students in the course from Course Options under the course profile picture. + + + Filter Gradebook by Grading Groups + Once you have assigned materials to a grading group, you'll notice in the Gradebook that members not assigned a particular assignment, test/quiz, or discussion have a dash in the grading cell for that item. This dash prevents you from accidentally entering grades for students that are not assigned an item in the course. To enter grades for specific groups, you can filter the Gradebook by grading group. To sort your Gradebook view by Grading Group: + + Click Gradebook on the left side of your course. + By default, the Gradebook displays all members of the course. Click All members to display a dropdown menu of all grading groups in the course. + Select the group you'd like to view. + To give all users in the group the same grade, click on the arrow next to the assignment or discussion name, and select the option to Set All Grades.  + + Edit or Delete Grading Groups + + Click Members on the left side of your course. + + Grading Groups are listed on the right side of the Members screen. Click the gear icon to the right of the Group name: + + Select Edit to change the group's name, or to add or remove members. + Select Delete to remove the group. + + + + + Notes: + + If you delete a grading group that has been assigned a course material, you also delete that association, and the students who were in the group are no longer assigned the item. + If you remove a student from a grading group, all previous assignments completed while a member of the group still applies to the student's grade. For example, if you are using grading groups for differentiated learning, and students move to a different group in the middle of a grading period, all graded items they completed from the first group still apply to their final grades and display in all grade reports. + ",2020-10-05T22:19:08Z,2024-03-18T09:11:33Z,2024-03-13T17:15:14Z,2025-04-01T00:00:00Z,0,3,0,0 +6000026228,6000736645,Technology,"Feedback, Assessment & Grading",1,2,How to Create Grading Groups in Schoology,"Schoology, Grading, Groups"," Keywords: Schoology, Grading, Groups + Aliases: + + + How to Make Grading Groups in Schoology + + + The Grading Groups feature enables educators to sort students into groups within a single course section. + Educators can then individually assign graded materials to these groups, and display them as individual groups in the course Gradebook. Visit: How to Individually Assign Materials for full details. + + + Note: Grading Groups impact PowerTeacher Pro displays. See the section below on how Grading Groups are displayed in PowerSchool/ PowerTeacher and Parent Portal Views. + + + How Do I Create Grading Groups? + Grading groups are a great way to associate students of the class to group projects, special needs, or specific criteria. To create a grading group: + + Click Members on the left side of your course. + On the right side of the Members page, hover your mouse over the gray Organize members into Grading Groups box. + Click the Add Grading Group button. + Enter a name or title for the group. + Click students in the course to include them in the group. Use the Search field to find specific students, especially for courses with a large number of members. + Once you've selected the students for the group, click Create Grading Group. + + + + Assign Course Material to Grading Groups + + Click Add Materials to create a new Assignment, Test/Quiz, or Discussion.  + Click the Individually Assign icon in the Advanced row of the Create screen. + + + Enter the name of the grading group to which you'd like to assign the material. The names of your existing grading groups automatically populate as you begin to type. + + Click Create to add the grade item. + + + When you assign something to a grading group, the entire item is only available to those students in the group. This means you will only see the scores in your Gradebook for the students who received the assignment. + + Note: If some students have already completed the assessment and you then assign it to a grading group that does not include those students, the scores and submissions for those students not included in the individual assign tag will temporarily “disappear”. + To see the other students' scores, you can simply remove the individually assigned tags. This restores the submissions for all of the students who have completed the item. + + +Tips: + To make variations of existing material in a course, save the course to Resources, and import the material back into the course.  + You can view the course as specific students in the course from Course Options under the course profile picture. + + + Filter Gradebook by Grading Groups + Once you have assigned materials to a grading group, you'll notice in the Gradebook that members not assigned a particular assignment, test/quiz, or discussion have a dash in the grading cell for that item. This dash prevents you from accidentally entering grades for students that are not assigned an item in the course. To enter grades for specific groups, you can filter the Gradebook by grading group. To sort your Gradebook view by Grading Group: + + Click Gradebook on the left side of your course. + By default, the Gradebook displays all members of the course. Click All members to display a dropdown menu of all grading groups in the course. + + Select the group you'd like to view. + To give all users in the group the same grade, click on the arrow next to the assignment or discussion name, and select the option to Set All Grades.  + + Example of how assignments look in the gradebook. You will see the cells grayed out for student that were not assigned the materials. + + Edit or Delete Grading Groups + + Click Members on the left side of your course. + +Grading Groups are listed on the right side of the Members screen. Click the gear icon to the right of the Group name: + Select Edit to change the group's name, or to add or remove members. + Select Delete to remove the group. + + + + + +Notes: + If you delete a grading group that has been assigned a course material, you also delete that association, and the students who were in the group are no longer assigned the item. + If you remove a student from a grading group, all previous assignments completed while a member of the group still applies to the student's grade. For example, if you are using grading groups for differentiated learning, and students move to a different group in the middle of a grading period, all graded items they completed from the first group still apply to their final grades and display in all grade reports. + + + + + PowerSchool/PowerTeacher and Parent Portal Views + When using grading groups or assigning to individual students, please be aware of how these are viewed in PowerSchool/PowerTeacher Pro and PowerSchool/Parent Portal.  In Schoology students only see the materials that are assigned to them.  When Schoology and PowerSchool sync, ALL assignments are passed over to PowerSchool.  This means you see the assignments for both in the PowerTeacher Pro gradebook and students and parents see the ALL assignments in Parent Portal.  You will want to communicate this information to students and families, instructing them to view the Schoology course and Student Report to know which assignments the student is responsible for.  You may also want to set up a naming convention to help them know which assignments should have grades.  + + Examples of each view:  + Schoology gradebook - Teacher View + + + PowerTeacher Pro gradebook - Teacher View + + Student Grade Report in Schoology - Student and Parent Account view + PowerSchool Parent Portal Class Assignments- Student and Parent Account view + ",2021-02-24T21:02:37Z,2024-03-18T09:11:35Z,2024-03-13T17:19:06Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006034,6000542926,Technology,"Feedback, Assessment & Grading",1,2,How to Create a Quiz Bank in Schoology Resources,"Schoology, Quiz, Bank, Create, Question, Schoology Resources"," Keywords: Schoology, Quiz Bank, Question Bank, Create Resources + Aliases: + + + Question Banks (Test/Quiz) + + On this page + + Create Question Banks in Resources + Create Question Banks from Within a Course + Add Questions from a Question Bank to a Test/Quiz + Add Test/Quiz Questions to a Question Bank + Question Tracking + FAQs + + + + + Question Banks are separate from Item Banks for Course Assessments in your Personal and Group Resources. + You may convert a Test/Quiz Question Bank to a Course Assessment Item Bank. + + + + Create Question Banks in Resources + Question banks allow you to create a repository of test questions that you can then use within Tests/Quizzes. You can create Question Banks in Personal and Group Resources. + To create a question bank, follow these steps: + + Click Resources and choose Personal or Group Resources. + Click the Collection or Group in which you'd like to add a Question Bank. + Click Add Resources. + Select Add Question Bank. + Enter a name for the Question Bank, and click Create to complete. + + + To add questions from Resources, follow these steps: + + Click the Question Bank in your Resources. + Click Add Question. + Select from the following question types in Schoology: + True/False + Multiple Choice + Short-Answer/Essay Questions + Fill in the Blank + Matching + + + + Fill out the question form. + + + Emojis are not supported in tests/quizzes. + + + + + Click Create Question to complete. + + + + + Questions added to tests/quizzes from question banks are copied, not linked. Any changes made to questions within question banks will not update the copies in tests/quizzes. + + + Create Question Banks from Within a Course + If you already have a test/quiz with questions in a course, you can add these questions to question banks. + To create question banks from within a course, follow these steps: + + Click Courses on the top menu, and select a course with tests/quizzes. + Select a Test/Quiz whose questions you'd like to save in a Question Bank. + You can add all questions to a Question Bank by clicking Options. + Select Add Questions to Bank. + To add individual questions to a Question Bank, click the gear to the right of the question. + Select Add to Bank. + To create a new Question Bank to house the question(s), choose New Question Bank. + To add the question to an existing Question Bank, select the bank as it appears in the list. + + Click Add Questions to complete. + + + If the questions you're adding were already taken from a question bank, you won't be able to add them to another question bank. + + + + + + + + Add Questions from a Question Bank to a Test/Quiz + Once you have a question bank in Schoology, you can build tests/quizzes with questions from the banks. You can add individual questions from a question bank, or you can add a random selection of questions from multiple question banks when you create your quiz. + + To add individual questions from one question bank to a test/quiz: + + + Create a Test/Quiz, or select a Test/Quiz which you'd like to add questions. + + + The option to create a Test/Quiz is not available on Schoology Basic. + + + + + In the Questions tab, click Add Question. + + Select From Question Banks. + In the Import from Question Banks window, select Individual Questions. + Select the Question Bank from which you'd like to import questions. + Check the box next to the question(s) you'd like to import. + To import all questions, select the box next to the Auto-select button. + + To insert a set number of randomly selected questions from the bank: + + Click Auto-select. + Enter the number of questions you'd like to add to the test. + + Click Select. + + + When you use the Auto-select feature, the selected number of questions are added to the test/quiz, and all students in the course receive the same set of questions. + + + + + + + Enter a value in the field to the right of each question to set the number of points it’s worth. To set a consistent point value for each question, click Set Points and enter a value in the Points Per Question field. + Click Add Questions to complete. + + + To add a random selection of questions from one or more question banks to a test/quiz: + + + Create a Test/Quiz, or select a Test/Quiz which you'd like to add questions. + + + The option to create a Test/Quiz is not available on Schoology Basic. + + + + + In the Questions tab, click Add Question. + + Select From Question Banks. + In the Import from Question Banks window, select Random Questions. + In Select Question Banks, select one or more of your question banks to pull from. You can select as many as you’d like. + Click Select Question Banks. + In Add Random Questions, enter: + The number of questions that you want to generate from each bank. + How many points each question is worth. + + + Click Add Questions to complete. + Each quiz will contain the determined number of questions from the selected question banks. + Each student in the course receives a unique set of questions. Even if students receive a few of the same questions, they will appear in a different order, so no assessment is alike. This is helpful in maintaining the validity of your quiz results. + + + + + + + Having a Question Bank strategy and strict labeling system can separate good assessments from great ones. Think about how your random Tests/Quizzes might turn out if you organize your Question Banks by lesson unit, question type, learning objective, or even learner type (e.g., visual, auditory, etc.). + + + + Add Test/Quiz Questions to a Question Bank + If you have created questions directly on a test/quiz in your course using the Add Question button, save the questions to your resources to use again later or on a different test/quiz, such as a midterm or final. + To save questions to a question bank, follow these steps: + + Open the Test/Quiz. + Select Questions. + Click the Options drop-down and choose Add Questions to Bank. + + Select the questions you would like to save or check Select All. + + Select an existing Question Bank from the dropdown, or select New Question Bank. + + Click Add Questions to complete. + + + + + If your test/quiz includes short answer/essay questions that are aligned with rubrics, the rubrics will not stay with the questions when added to the question bank. If you choose to add the short answer/essay question from your question bank to a test/quiz later on, you will need to re-attach the rubric to the question. + + + Question Tracking + When creating a new question bank, you'll see the option Enable Question Tracking. This feature allows you to track each question in the question bank after they are added to a test/quiz in a course. + Tracked questions are assigned an Associated Question ID, which means that the question is associated to a question in a locked question bank. This Associated Question ID is available when exporting question stats. When the question is used in multiple course tests/quizzes, the Associated Question ID for the question will remain the same in each test/quiz, allowing you to analyze information for test/quiz questions across courses. + + + + When a question bank has the Enable Question Tracking feature enabled, the question will become locked once you use it in at least one test/quiz. You will not be able to edit the question within the bank or within the Test/Quiz. This feature helps guarantee accurate tracking of questions used in tests/quizzes. + + + Analyzing Tracked Questions + You can export Test/Quiz responses for questions in a particular test. + + Navigate to a test/quiz for which you'd like to analyze results. + Click the gear on the upper right corner of the test/quiz and select the option Export Stats. + Select the users and information you'd like to see exported. + The following export options are available. The export will also designate an associated Question ID for each question: + Submission Summary: A brief summary of student submissions and question data. + Export Last Submission + Export All Submissions + + + Question Data: Overall stats for each question in the test/quiz. + Student Submissions: Students' attempts and responses for each question in the test/quiz. + + + Click Export. + When the file finishes exporting, download the file from Transfer History. + Once the file is downloaded, use the information in the file to analyze data for each question. + + + Disable Question Tracking + Question Tracking can be disabled on the question bank if none of the questions inside of the bank have been used in a course test/quiz. + + Click the gear to the right of the question bank. + Click Disable Question Tracking. + + + + + You cannot disable question tracking or delete tracked questions once questions in the bank are being used in a test/quiz. + + + FAQs + I created a Test/Quiz using questions from a Question Bank. I want to make changes to the questions in the Question Bank. Do those changes automatically update the questions in the Test/Quiz? + When you copy a question from a question bank to a test/quiz you are making a copy of that question. Changes made in a question bank do not automatically update in the test/quiz. Delete the question in the test/quiz and re-copy the question from the question bank after you have made your changes. + When is Question Tracking Useful? + Consider using tracked questions for the following scenarios: + + The school, department, or course would like to prevent teachers from changing test/quiz questions or answers after the question is used in a test. + The school, department, or course requires instructors to use a standard bank of questions for certain tests/quizzes. + The questions in certain tests/quizzes must be evaluated by exporting question results. + + Question Tracking Best Practices & Solutions + + Carefully check the questions in the question bank for any errors. Once the question is used in a test/quiz, it cannot be edited. + Advise instructors to use questions from locked question banks only after you've given them permission to use the questions. + If you notice a mistake in a locked question, advise the teacher to manually override the grade to the question in the test/quiz where the question is used. Then, create a new version of the question with the correct information. + If you've created a locked question bank by mistake, create a new question bank without Enable Question Tracking enabled. Copy the questions from the locked bank into the new bank. + + How do I know when a question is being used? + When at least one question is being used in a question bank with the Enable Question Tracking feature enabled, you'll see an icon that indicates that the question bank is now locked. When a question bank is locked, the Enable Question Tracking feature cannot be disabled. Locked Question Bank + + + + Instructors using a locked question in a test/quiz will also see an icon that indicates that the question is tracked. The content of these questions cannot be edited, but some other options of the test/quiz question may be available for adjustment (e.g. the ability to allow partial credit). + Question in Test/Quiz + + + How do I know where a question is being used? + + In Resources, navigate to the question bank. + Click the question bank. + Click the link that displays the number of instructors and tests/quizzes using the question. + + + Can I import Question Banks from other systems? + Yes, importing a course from another system may also import question banks. + + + ",2017-08-10T22:00:52Z,2024-03-18T09:11:26Z,2024-03-13T17:16:51Z,2025-04-01T00:00:00Z,0,0,0,0 +6000018856,6000736645,Technology,"Feedback, Assessment & Grading",1,2,How to Edit Categories to Remove Dropped Assignments in Schoology ,"Grading, Categories, inaccurate, grades, Schoology, Strikeout, Strikethrough"," Keywords: Grading, Categories, Strikethrough, Strikeout, Inaccurate, Grades, Schoology + Aliases: + + + If you see inaccurate grades in Schoology, this video explains how to inspect your categories for inadvertently dropped assignment scores. + + + Video Transcription: + + The video titled ""How to Edit Categories to Remove Dropped Assignments in Schoology,"" hosted by Angela May, addresses the issue of why some assignments in Schoology might have strikethroughs on their titles and how it affects student grades. Here's a summary of the tutorial: + + +Identifying the Issue: The video begins with Angela noticing that some assignments have strikethroughs in the gradebook and pondering how this impacts student grades. + +Investigating Student Grades: Angela demonstrates investigating a specific student's grade by clicking on a graph icon next to the student's name. She notices that the student has a lot of missing work and some assignments with strikethroughs. + +Inspecting the Assignment Category: To understand why these assignments have strikethroughs, Angela suggests clicking on the assignment to see its category. For example, an assignment might be categorized under ""Assignments."" + +Checking the Gradebook Setup: In the gradebook setup, Angela reveals that the category had been set to drop the ten lowest assignment scores. This setting was causing the strikethroughs on some assignments. + +Editing Category Settings: She demonstrates how to edit the category settings to prevent assignments from being dropped. After changing the settings, the grade representation changes, showing a more accurate grade for the student. + +Verifying Changes: Finally, Angela scrolls through the gradebook to confirm that the strikethroughs have been removed, indicating that the assignments are no longer being dropped and the student’s grade is now accurately reflected. + + The video concludes with Angela inviting viewers to ask any further questions they might have regarding this process. ",2019-06-08T14:52:34Z,2024-03-18T09:11:29Z,2024-03-14T23:40:44Z,2025-04-01T00:00:00Z,0,0,0,0 +6000018748,6000736645,Technology,"Feedback, Assessment & Grading",1,2,How to use Subscript and Superscript in Schoology Assessments,"Superscript, Subscript, Schoology, Assessments"," Keywords: Superscript, Subscript, Schoology, Assessments + Aliases: + + + How to use Subscript and Superscript in Schoology Assessments + + ",2019-06-01T14:49:35Z,2024-03-18T09:11:29Z,2024-03-13T17:17:15Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025123,6001168039,Technology,"Feedback, Assessment & Grading",1,2,Identifying Which Student(s) Resubmit an Assignment In Schoology Reminders,"reminders, resubmitted work, resubmission"," Keywords: reminders, resubmitted work, resubmission + Aliases: Schoology, School + + Seeing which students have re-submitted items in Schoology + + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + Video Transcription: + +   + The video titled ""Seeing which Students have Re-submitted items in Schoology"" by Donna Squires provides guidance on identifying which students have re-submitted assignments in Schoology. Here's a brief summary of the content: + + +Identifying Re-submissions: Donna explains how to identify if an assignment has been re-submitted in Schoology. This method applies regardless of whether the assignment has already been graded. + +Navigating to Re-submitted Assignments: She instructs viewers to click on the ""Resubmitted"" section to see a list of all assignments that have had items re-submitted. + +Viewing Specific Re-submissions: Donna demonstrates clicking on an assignment that has a re-submission. In her example, there is only one student, but typically, a list of students who have re-submitted the assignment would appear. + +Recognizing the Re-submission Icon: Next to the student's name, there will be a small paper icon indicating a new re-submission. Hovering over this icon will show a pop-up that says ""New Resubmission."" + +Additional Support: The video concludes with Donna offering further support. She encourages viewers to reach out to instructional facilitators or digital learning coaches for additional help. + + The tutorial is aimed at helping educators quickly identify and review re-submitted assignments in Schoology, streamlining the grading and feedback process. + + + + + ",2020-10-21T19:30:24Z,2024-03-18T09:11:33Z,2024-03-14T23:46:17Z,2025-04-01T00:00:00Z,0,0,0,0 +6000027038,6000580664,Technology,"Feedback, Assessment & Grading",1,2,Impact of Unpublishing Material on Schoology/PowerSchool Student Grade View,"schoology grades, unpublished materials, Grades not matching"," Keywords: schoology grades, unpublished materials + Aliases: grades not matching + + WHY DO STUDENTS SEE A DIFFERENT OVERALL GRADE THAN I DO? + + + If some of the materials in your course are Unpublished, your students may see a different overall grade than you do.  + When an item is Unpublished, students are not able to see or access the assignment in the course. They also cannot view their received grade on the specific item. As a result, the overall grade they see will not reflect the grade they received on the unpublished item. + + Hover your mouse over a student's Overall grade to see the Published grade in the tooltip. + + +  Christina Boyd's overall grade is 82.26%. Her published grade is 83.88%. + + The Overall Grade you see in the Overall column is the reflection of all graded materials in the course. The Published Grade is a reflection of only the Published materials and is the grade that the student sees as their Overall Grade when clicking the Grades tab on the left side of the course. + + The student's view of his or her Course Grade will match the Published Grade you see in the Gradebook. + + When Christina logs into Schoology and clicks on the Grades tab in this course, the Course Grade she sees matches the Published grade in the screenshot above. + + You can check what the student sees in the Student Grade  + To publish or unpublish a specific item, click on the gear icon to the right of the item on your Materials page and select Publish or Unpublish. +   +   + If you are unsure which item(s) you have left Unpublished, you can use the Bulk Edit tool in the Gradebook to see and adjust the settings on all of your graded items at once.  + + To access the Bulk Edit screen: + + Click Gradebook. + + Click the icon with three vertical dots, at the top left of the Gradebook. + Select Bulk Edit. + + + + + + Whether an item is Published or Unpublished is indicated by whether there is a checkmark in the column denoted by a green dot. In the screenshot below, ""Unit 1 Homework"" is Published. ""Inertia Pre-Lab"" is Unpublished.  + + + If you want all graded items to be incorporated into the overall grade that is visible to both you and the student, check the box in the Publish column for all items and then click Save Changes for each page before moving to the next page. + + + + This recording shows how to check student views of Grade Reports to see if there is a discrepancy in the Published grade versus the grade you see in the gradebook.  + + ",2021-05-13T17:29:03Z,2024-03-18T09:11:36Z,2024-03-13T17:18:49Z,2025-04-01T00:00:00Z,4,0,0,0 +6000025226,6000580664,Technology,"Feedback, Assessment & Grading",1,2,MOVING or RETRIEVING STUDENT GRADES FROM ONE SECTION TO ANOTHER in Schoology,"student grades, move students, retrieve student grades"," + Keywords: schoology members, move students, retrieve student grades + Aliases: switch students, grades,  + + Overview + Changes to student enrollments are common both at the beginning of a course's grading period and throughout the course life cycle. When students move from one section to another, instructors and system administrators may need to recover their grades from the previous section and move them to the new one. + +Notes: Grades for students that are moved to another linked section are automatically transferred to the new section. As a safeguard, it is recommended to export the grades before moving the student to the new section. + + Recovering and Moving Student Grades + Follow these steps to recover student grades from the previous section and move them to the new one. + + Step 1. Re-enroll the student back into the old section + Depending on your school or organization's settings, instructors may have an Add Members button in their Members area. If you have this button, add members by following these steps: + + Select the Members tab in the left menu. + Click the Add Members button. + + Click the names of the students you need to re-enroll in the course. You can also search or browse without affecting the student you've already selected. + Click Add Members to finish. + + If you don't have the Add Members button, your System Admin must complete re-enrollment. + Alternatively, you can re-enroll the student from the Inactive Members area: + + Select Members on the left menu of the course profile. + +Click Inactive. +Note: Depending on your school or organization's enrollments setup, you may not have the option to re-enroll from the Inactive area. Check with your Support Contact if you're unsure. + + Locate the student and click the gear icon. + Select Re-enroll. + + + Step 2. Export the course's gradebook + To export the gradebook: + + Within the student's old course section, click Gradebook in the left menu. + Click the menu icon (three vertical dots) in the upper-right corner and select Export. + + Select Gradebook as CSV. This spreadsheet is formatted similarly to how it is in Schoology, with the student names listed vertically and material titles along the top. + + Click Next. The CSV will automatically download. + + Step 3. Add grades to the new section + You can either: + Manually add the student's grades into the new course section's gradebook. + -or- + Use the Import feature in the gradebook to add the gradebook CSV file from the old section to the new section. + +Tips for import: + Students must be enrolled in the new course prior to import. + Do not delete the header row in the CSV. + Remove the rows for students you do not want to add to the new section from the CSV. + + + Import Grades: Match Columns + If you opt to import the CSV into the new course's gradebook, you will need to match the fields from the exported CSV to those in the gradebook.  + To import grades: + + Within the student's new course section, click Gradebook in the left menu. + Click the menu icon (three vertical dots) in the upper-right corner and select Import. + Click Choose File and select your CSV file for upload. + Click Upload File. + Match the columns from your CSV file to the corresponding fields in your gradebook:There are several fields available for you to match: + + + +Name +Description + + + Unique User ID +The Unique ID field in Schoology, which is often a student ID assigned in the SIS + + + New Assignment +Select this option to create a new column in the gradebook, if an equivalent assignment does not already exist + + + Existing Assignments  +The sub-fields below Existing Assignments are the names of assignments already in the gradebook + + + + Once you've matched the Unique User ID and Assignments, leave the other fields blank and click Preview to continue with the import. + Review the Student, Assignment, and Grades for import and click Confirm to complete. + + + + Additional Service Central Solutions you may want to read: + Download Student Submissions in Schoology  If you have student work you would like to pass on. + + Printing Grade Reports from Schoology Gradebook You can print or save a PDF of an individual student's grade report. This will include comments made by the teacher. + + + ",2020-10-30T16:01:51Z,2024-03-18T09:11:34Z,2024-03-13T17:18:01Z,2025-04-01T00:00:00Z,4,0,0,0 +6000041377,6001694359,Technology,"Feedback, Assessment & Grading",1,1,PowerSchool - Schoology grade discrepancy checklist,"Schoology, grading, categories"," Keywords: Schoology Grading Sync, PowerTeacher Pro Sync, Assignment Due Date Issue, Grading Categories, Extra Credit Handling, Weighting Categories + Aliases: Rounding Grades, Bulk Edit Schoology, Drop Lowest Grade, Grade Calculation Discrepancy + + + PowerSchool Grade Passback Discrepancy Checklist + ?     Items sync based on due date. So, if an item is associated with Q1 in Schoology with a due date in the future, it may sync with a due date that places it in Q2 in PowerSchool. + ?     If an item does not have a due date, it will sync to the last day of the grading period to which it's associated. If no grading period is associated, it will sync to the last day of the course. + ?     From Grade Setup in the Schoology course, select each category and ensure that the calculation method (percent or total points) matches with the way the grade is being calculated in PowerSchool. + ?     After selecting the Grading Category, account for any ""Drop Lowest"" that's been selected. + ?     In Grade Setup, please take note of whether Round Period/Final Grades is selected. + ?     In Grade Setup, please also check to see if Weight Categories is selected. If not, all categories will be weighted equally. + ?     In Grade Setup, please also check to see if Weight Categories are set up in Schoology and Powerschool and that they match. + ?      From the Schoology Gradebook, select Bulk Edit from the overflow menu. Scroll through the items. Ensure that everything has a Factor of 1.0. Account for any item greater than Factor 1, and understand that a Factor of zero means that the graded item has no weight in SGY, and Factor 1 in Schoology. + ?     In the Bulk Edit area, ensure that every item is associated with the desired category. + ?     Please note that if there are any unused categories in PowerSchool/Schoology, there is sometimes a discrepancy with how that part of the weight is calculated. Please remove any unused categories as necessary. + ?     Extra Credit in Schoology  is given to a student by awarding a greater number of points than the total points assignment value (such as, 105 points for an 100 point assignment). PowerSchool will accept this value and therefore Schoology will send the 105 points to PowerSchool for the given student score. + + If after checking all of these settings there are still issues, please submit a ticket with the specific information and the Help Desk will look into it and/or contact Schoology Support if necessary. + ",2024-10-23T21:59:18Z,2024-10-23T22:07:10Z,2024-10-23T22:07:10Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025242,6000580664,Technology,"Feedback, Assessment & Grading",1,2,PowerSchool Grade Sync Discrepancy Checklist & Troubleshooting,"schoology, schoology grades, troubleshooting, sync error"," Keywords:  Schoology Gradebook, sync error, PowerTeacher Schoology sync, Schoology grade setup, grade passback, troubleshooting, grade discrepancy + Aliases: Gradebook sync, passback error,  + + + There are a number of overlooked settings or missed steps that can lead to Schoology and PowerTeacher Pro gradebooks being out of alignment. As these steps are done on an infrequently basis, it is easy to miss one.  Please use support materials to double check yourself as you are setting up, checking grading, or troubleshooting.  + When all settings have been correctly configured and matched, assignments are added correctly and graded only in Schoology - grades should align.  If you have checked all of the items on the checklist for possible missed steps and are not finding one, please reach out to the help desk for support at x3711 or contact a digital coach. + Please open the document below for guidance and illustrated look-fors to troubleshoot gradebook discrepancies. + + Grade Sync Troubleshooting Checklist ",2020-11-02T18:40:24Z,2024-03-18T09:11:34Z,2024-03-13T17:16:24Z,2025-04-01T00:00:00Z,47,8,0,0 +6000025193,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Printing Grade Reports from Schoology Gradebook,"Print Grade Reports, Print Grade Reports in Schoology, Printing Grade Reports, Printing Grade Reports in Schoology"," Keywords: Print Printing Grade Reports Schoology Gradebook  + Aliases:  + Print Grade Reports + Print Grade Reports for students in your course. + + From the Gradebook, click on the 3 dots more to see the Print Reports option. + + + + Select the specific grading period(s) you want to include. + Select individual students or all students. + Click Generate Report. + + + + These steps will create a report of each of the students you selected.  You can then use your browser to print the report. + + + + Follow the Print instructions for your browser/operating system. +   ",2020-10-28T17:40:32Z,2024-03-18T09:11:34Z,2024-03-13T17:15:51Z,2025-04-01T00:00:00Z,1,0,0,0 +6000024955,6000736645,Technology,"Feedback, Assessment & Grading",1,2,Reconnecting the Google Drive Assignments App in Schoology - Instructor Support,"Google Drive, Assignments, Reconnecting, schoology"," Keywords: Schoology, Google Drive, Assignments, Reconnecting + Aliases: + + + Reconnecting the Google Drive Assignments App + The quickest way to reconnect your Google Drive Assignment is to... + + Add an Assignment,  + click on the Google Drive Assignment button  + and follow the login prompts.   + +You do not need to save the assignment. + + + + The Google Drive Assignments App leverages the permission-sharing capabilities of Google Drive. A student copy of the assigned document is created when a student opens an assignment using the Google Drive Assignments App. This copy is only shared with the instructor who created the assignment and the student who opens it. + Sometimes, errors can occur for students and instructors using this workflow because: + + A student attempts to view a file and discovers they no longer have access. A Google account and/or privileges had previously given them access to the file, but now they are using a different Google account and cannot access it. + A student or instructor attempts to view a file and discovers they no longer have access. They are logged into Schoology but are not actually logged into a Google account. + + These errors can be resolved by logging out of the Google Drive Assignments App and logging back in. Schoology has added a link to make this process easier. This allows instructors and students to reconnect to the app with the correct Google account and load the document successfully. + This link appears for: + + Students viewing their own documents in the My Document tab. + Instructors viewing student documents in the In Progress tab of the assignment. + Instructors viewing student documents in the Submissions tab of the assignment. + + If your students are encountering these issues, they can follow the steps in our article on Reconnecting the Google Drive Assignments App with Force Log Out for Students. + If you are an instructor experiencing one of these issues while viewing student documents, use the following steps to force log out and reconnect the app: + + Step 1 —  Click the link in the top right corner above the document. + This will log you out of the Google Drive Assignments App. It will not affect how students are logged in. + + + + Step 2 — Click Connect to log in to your Google Drive account. + This will launch a new window prompting you to log in with your Google Drive account. + + + + +Note: For instructors viewing assignments they’ve created, it’s important to log in to the Google Drive Assignments App with the Google account that was used to create the assignment. Co-teachers and other faculty members cannot view the student copies in the In Progress or Submissions tabs because the copy is only shared with the instructor who created the assignment and the student who opens it. + + Once you’ve logged in, Schoology will automatically reload the document. If the document still does not load, submit a ticket to the Schoology Support team. + + If you see a personal account listed when you connect, please see this solution on how to manage multiple accounts in Chrome or use a separate browsers for each account. https://psdts.freshservice.com/support/solutions/articles/6000023094-how-to-manage-multiple-google-accounts + + + Another way to accomplish this is to use this link below, after following the steps listed:  + 1. Logout of all Google Sites in the Browser (Chrome). + 2. Clear Cache and Cookies  + 3. Navigate back to the assignment in Schoology (you should still see the error at this point). + 4. Click this link: https://lti-submission-google.app.schoology.com/authorize/logout and log back in. + 5. This should fix the issue. + + + Feedback + 10 out of 15 found this helpful + + + ",2020-10-06T15:37:14Z,2024-03-18T09:11:33Z,2024-03-13T17:18:58Z,2025-04-01T00:00:00Z,26,0,0,0 +6000023757,6000736645,Technology,"Feedback, Assessment & Grading",1,1,Schoology PowerSchool Sync Status Log,"Schoology, PowerSchool, Sync, grades"," Keywords: Schoology, PowerSchool, Sync, Grades + Aliases: + + Understanding Your Status Log + Sync States + Your status log displays the title of each item, the date of the last successful sync (if applicable), and the Sync Status, which indicates whether or not a sync has successfully completed.  + + + +Successful  Most recent sync was completed successfully. + + +Error  The most recent sync attempt was unsuccessful, and the item and grade information were not transferred to your SIS gradebook. Click View Error to see the error message and take action to address the issue before re-attempting the sync.  + + +Queued  The item is still in process of syncing to your gradebook, and has not yet completed successfully nor encountered an error. No action is required while the item is queued. + + +Not Yet Synced  + A sync has not occurred on this item since you created it and should sync during the next scheduled daily system wide sync if you have added grades. Check the following day. *Communicate with students that grades place in Schoology can take 24 hours before they show in PowerSchool. + You can also click Sync Changes to begin the sync manually, but we recommend letting the system wide sync happen.  Sync Changes are NOT always seen immediately and can take up to 5 hours to see the changes in PowerSchool. + + + + Error Messages + If an error has occurred during the sync, a red dot displays on the Sync Grades tab the next time you load the page. + + Alternatively, if you sync from the Gradebook, you will see a red dot over the clipboard icon.  + + Click Sync Status in the SIS app, or click the Clipboard icon in your Gradebook to view your status log. + + Your status log displays the name of the item, the date of the last successful sync (if applicable), the current sync status, and any errors that may have occurred.  + + If an item's sync status says Error, click View Error to the right of the Sync button in your Sync Status to view the error message.  + + Error Messages and Solutions + Error: A category is required. To sync, first assign a category to this assignment, then sync again. + Solution: Adjust your mapping or create a new grading category on the Configuration page of your Teacher App. + Common eSchool Errors + Error: ""This assignment cannot be synced. A change has been detected in the SIS. To sync, first delete this assignment in eSchoolPlus, then sync again.” + Solution: The assignment was edited from the eSchool gradebook instead of Schoology, and the sync has been broken for this assignment.  To resolve this, clear all grades in your eSchool gradebook and delete the item from your eSchool gradebook. Then, open the eSchool App in Schoology again and re-sync the item. + + Error: ""The assignment could not be created. Please make sure the assignment due date is within your eSchoolPlus marking period for the section.” + Solution: This means the due date on the assignment in Schoology falls outside the grading period for this course in eSchool, OR this day is marked as a holiday or no school in eSchool. Adjust the due date in Schoology and then re-sync. + + For additional support please contact the Help Desk through a ticket in Service Central. ",2020-06-11T15:20:38Z,2024-03-18T09:11:31Z,2024-03-14T23:47:38Z,2025-04-01T00:00:00Z,3,0,0,0 +6000015939,6000542926,Technology,"Feedback, Assessment & Grading",1,2,Syncing Schoology Grades with PowerTeacher Pro,"Schoology Syncing Grades, Sync Grades, Sync Gradebooks, Sync Schoology Grades to PowerTeacher Pro"," Keywords:Sync Grades Sync Gradebooks Schoology PowerTeacherPro  Syncing + Aliases: PoweverTeacher Pro + Please see this additional help file about Grade Setup first. + + Click on the image below for guided directions showing each step you need to take based on your choices for category weighting, total points, and linked sections. + + SYNCING GRADES WITH THE POWERTEACHER PRO APP + + + Because Peninsula School District uses PowerSchool provisioning app, teachers can use the PowerSchool grade passback app in Schoology courses to sync grades to the PowerTeacher Pro gradebook. This article addresses the following questions: + + How do teachers configure the app in their Schoology courses? + What information is transferred from Schoology to PowerSchool? + What are FAQs and known limitations to the Schoology-PowerTeacher Pro integration? + + Overview + The PowerSchool grade item passback app is installed in your Schoology course so that you can sync materials and grades from your Schoology gradebook to your PowerSchool gradebook. + You can use the PowerSchool app in your course to determine which categories in your Schoology gradebook correspond with the categories in your PowerSchool gradebook. + + System Admin cannot configure the app or sync graded items on behalf of the teacher.  + +Important: If you'd like the overall grade in Schoology to match the overall grade in PowerSchool, make sure you set the PowerSchool Teacher Traditional Grade Calculation to match: + The categories in Schoology mapped to appropriate categories in PowerSchool.  + The same weighting on categories in Schoology as in PowerSchool. + + +   + + The Calculated by setting grading categories set to Total pts in Schoology and Formula Type set to Category Weighting with the Actions edit icon in PowerTeacher Pro. +   + and Formula Type set to Category Weighting with the Actions edit icon in PowerTeacher Pro. + + The factor for all assignments set to 1. + For other considerations when matching PowerSchool grades to Schoology grades, you can refer to this Grade Passback Discrepancy Checklist. + + + + How do teachers configure the app? + + Open the PowerSchool app on the left-hand side of your course. + When the app is launched, first save settings in the Configuration tab of the app. + Map your Schoology grading categories to one or more PowerSchool grading categories. Depending on the grading categories in the course, teachers can map more than one Schoology grading category to a single PowerSchool grading category. + + + + Configuration Notes: + + If you've linked your sections in Schoology, you must configure the PowerTeacher Pro app in each of the sections. To do this, open the app from the left menu of the course profile. Once you have configured the first section, click Save, and then click the Section dropdown menu to toggle into a different section and continue configuration. + Depending on the settings in place for the PowerTeacher Pro app, only Course Admins (instructors) may be able to launch the app from the course. System Admins cannot configure the app or sync graded items on behalf of the instructor. + In order to sync items with PowerTeacher Pro, the corresponding category must be mapped in the Configuration area. + We recommend checking the box in front of 'Automatically shorten assignment titles' + If the lead instructor is changed in PowerSchool, this may remove the category configurations. The new instructor will need to configure categories from the PowerTeacher Pro App. + + + + + What information transfers from Schoology to PowerSchool? + Once the configuration settings are saved, teachers can view the status of graded items and grades from the Sync Status Log in the app. The column on the left displays the Title of the graded item. The column in the middle displays the date the item was most recently synced successfully. + + + The following information is sent to PowerSchool: + + The name of the graded item. + The max number of points for the graded item. + The due-date for the graded item. + The grading category mapped by the teacher in the Configuration area of the app. + The raw score a student received on the graded item. + Whether the grade item has a status of Published or Unpublished. + + If there has been an error in the sync, a red message icon will appear. Hovering over the icon displays a message that details the error. + +Note: If you are using PowerTeacher Pro in linked sections and you are planning to sync grade items yourself, you will need to do so from the one-click sync button in each of the sections' Schoology gradebooks. + + Visibility Settings + You may want to Hide the overall grades in student grade report and Hide grading period grades in student grade report if you will be adding additional grading items to PowerSchool directly as the Schoology Gradebook will calculate an overall grade if you have any graded items.  This would show a different overall grade and potentially confuse students and parents .  + +Hide overall grades in student grade report excludes an overall score from student reports and the students' Grades tab in the course. This may be a suitable option if your school does not report overall grades for the course across multiple grading periods. + + +Hide grading period grades in student grade report excludes grading period scores from student reports and the students' Grades tab in the course. You cannot customize which grading period grades you hide or display. Hiding the grading period grade from student reports also hides the category-level grades from the student report. + +Hide total points achieved in student grade report excludes total points achieved from student reports and the students' Grades tab in the course. + + + +Note: If you hide the overall grade, the student does not see any overall grade in your course. Students see neither the calculated grade nor the score you enter in the override column when you select Hide overall grades from student reports. This also applies to hiding and overriding grading period grades. + + FAQs and Known Limitations + + + The integration does not currently allow mapping of attendance. + If you make changes to the assignment name, due date, total points, or description in Schoology AFTER the assignment has been created and passed to PowerTeacher Pro from Schoology, you may see unspecified sync errors. Please delete in PowerTeacher Pro and resync the item in Schoology. + The integration does not support percentage-based calculations. All scores in PowerTeacher Pro calculate as Total Points. Please keep this in mind when configuring category weights in Schoology. + If an item is ungraded in Schoology, the item will not sync with PowerSchool. + Unpublished items may cause discrepancies in matching gradebooks.  + + Error messages: In general, the best practice is to attempt a re-sync event if the status of the sync is Error. + + + If you continue to see a sync error, you can delete the item in PowerSchool. Return to Schoology and add a small change to the title of the Schoology assignment and then let the system wide sync take place. + +The sync is a one-way direction; from Schoology to PowerSchool only. If you add something to PowerSchool it will NOT sync back to Schoology and the overall calculated grades will NOT match. + + If you manually add a grade in PowerTeacher Pro to an assignment that was passed to PowerSchool from Schoology, future syncs from Schoology may no longer work. + If you need to delete an assignment, do it in PowerTeacher Pro and then Schoology. Deleting in Schoology will NOT delete the assignment in PowerSchool + Time to Sync: + The Sync All icon in the gradebook can typically take up to several hours. + The best practice is for teachers to re-sync individual assignments as desired only if they see the red notification icon in the Schoology Gradebook: + + + + The integration currently does not support syncing PowerTeacher Pro Standards-Based Grading data in PowerTeacher Pro. + If the lead instructor is changed in PowerSchool, this may remove the category configurations. The new instructor will need to configure categories from the PowerTeacher Pro App. + + + + For more information about the Sync Status Log: https://psd401.freshservice.com/support/solutions/articles/6000023757-schoology-powerschool-sync-status-log + + Click on the image below for guided directions showing each step you need to take based on your choices for category weighting, total points, and linked sections. + + ",2018-10-19T20:40:27Z,2024-03-18T09:11:29Z,2024-03-13T17:15:39Z,2025-04-01T00:00:00Z,35,16,0,0 +6000026242,6000542926,Technology,"Feedback, Assessment & Grading",1,2,View Gradebook Grades in Archived Schoology Courses,"Schoology, Gradebooks, Archived Courses, Past Grades, Edit Gradebook"," Keywords: Schoology Gradebooks, Gradebook, Edit Gradebook, Archived Courses,  + Aliases: + Once a course is Archived, you can still view grades but will need to select the grading term from the dropdown in the All Grading Periods. + + + + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + Video Transcription:  + + The video titled ""Find Archived Classes, go to the Gradebook, and Filter to the Grading Term in Schoology"" by Angela May provides a tutorial on how to access archived courses, use the grade book, and filter by grading term in Schoology. Angela demonstrates the process by: + + Going to ""Courses"" and then selecting ""My Courses."" + Clicking the ""Archived"" button to find a specific archived course. + Selecting an archived psychology class as an example. + Entering the Gradebook for the selected course. + Using the filtering option to select the specific grading term for the course. + Viewing all scores and data for students in that course and grading term. + + She emphasizes the ability to manipulate and change things in the archived gradebook. The video concludes with Angela offering help for any questions regarding these processes in Schoology. + ",2021-02-25T21:32:05Z,2024-03-18T09:11:35Z,2024-03-14T23:21:58Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025215,6000580664,Technology,"Feedback, Assessment & Grading",1,2,Viewing Which Students have Re-submitted an Assignment,"resubmit, re-submit assignment, gradebook"," + Keywords: schoology gradebook, resubmitted assignments, students submissions,  + Aliases: assignments,  + + To see which students have re-submitted an Assignment, you can check the Remind area or Viewing menu in the Gradebook. Illustrations of both are shown in the video and described below.  + *Note: If the assignment includes a Google Drive Assignment you will need to use the View Menu in the Gradebook directions. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + Reminders to see which students have submitted or re-submitted Assignments + + Under the Reminders heading you will see a list showing how many ungraded assignment submissions and re-submitted assignments you have in this course. + + + + You can choose between viewing the Ungraded assignment submissions and the Re-submitted assignments from the dropdown menu. + + + + + + + You can choose which Assignment to view: + + + + + Depending on whether the Assignment uses the Submit Assignment button or the Google Drive Assignment button, you will have different options for viewing re-submitted assignments. + + Submit Assignment Button + + For Assignments that students will submit something using the Submit Assignment button, + + + you will see a small blue paper icon to indicate the student has re-submitted something for the assignment.   + + Google Drive Assignment Button + For Assignments that students will submit something using the Google Drive Assignment button, + + + + + You will want to go to the Gradebook and use the View menu options. + + + View Menu Options in Gradebook + For Assignments that use the Google Drive Assignment button, you will need to open Gradebook and use the View menu, HIGHLIGHT CELLS. + + + + Choose Graded with New Submission to highlight the cell with re-submitted assignments which are 'new submissions' for Google Drive Assignments as there is no Re-submit button. + + + Highlight Cells + You can also choose from a number of selections that highlight cells in the Gradebook that fit the selected criteria; the number to the right of each option indicates the total number of items matching the criteria. + + +Marked ""Excused"" Highlight all Gradebook items that you've marked excused, indicated by a green hexagon in the table cell: In the image at the top of this article, for example, Justin Gonzalez's 8-point Energy Essay and 60-point Science in the... assignment are marked Excused. + +Marked ""Incomplete"" Highlight all gradebook items that you've marked incomplete, indicated by a half-filled orange hexagon in the table cell: In the image at the top of this article, for example, Margaret Flores's 55 Point Group Assignment and 60-point Science in the... assignment are marked Incomplete. + +Marked ""Missing"" Highlight all gradebook items that you've marked missing, indicated by an empty orange hexagon in the table cell: + + + Note: Items marked Excused or Incomplete register as blank, null values in the gradebook and are not factored into student grades. + + + +Marked ""Missing""  Highlight all gradebook items that you've marked missing, indicated by an orange outlined hexagon icon in the table cell: + + +Marked ""Missing"" with Submission Highlight individual cells that you've marked missing, for which students have made a submission. Tip: After applying the view filter, click the item icon to directly open the new submission. + + +Graded With New Submission Highlight all graded items for which the student subsequently turned in another submission, included Google Drive Assignments that were unsubmitted and 'returned' to the student. + + + + + + +Needs Grading Highlight all past-due gradebook items that still need a grade. + +Not Submitted Highlight all past-due items for which students still need to submit their work. + +Materials with factor 0 Highlight the columns of items with a factor of 0—that is, items that you don't want to be factored into student grades. + + + + For example, selecting Needs Grading from the menu adds a border around each cell in the Gradebook that is past due, but has not yet been given a grade: + + ",2020-10-29T19:55:25Z,2024-03-18T09:11:34Z,2024-03-13T17:16:02Z,2025-04-01T00:00:00Z,0,0,0,0 +6000022018,6001564578,Technology,Frameworks,1,2,CPM eBooks,"algebra, cpm, ebooks, math, secondary"," Keywords: Algebra, CPM, Ebooks, Math, Secondary + Aliases: + + + CPM eBooks is Math - Algebra curriculum and is accessible via the PSD Portal - Curriculum. + + https://sso.cpm.org/?redirect_uri=https%3A%2F%2Febooks.cpm.org%2Fssologin.php + + CPM is rostered via Classlink Roster Server, and accessed via the portal. + + ",2020-02-27T00:12:41Z,2024-03-14T18:02:33Z,2024-03-14T18:02:33Z,2025-04-01T00:00:00Z,0,2,0,0 +6000022032,6000736645,Technology,Frameworks,1,2,Gibbs Smith Education (Washington Our Home/The Washington Journey),"State History, 7th Grade, 4th Grade, Washington"," Keywords: State History, 7th Grade, 4th Grade, Washington + Aliases: History, WA state + + Washing State History curriculum for 7th grade WS State History & 4th grade Social Studies + + It can be accessed through the PSD Portal. + + Students and teachers should click ""SSO Sign in"" and sign in with Google. + + + + Contact info for the publishers (as of 3/2022) to request quote:  + Gibbs Smith: Michelle Terry, michelle.terry@gibbs-smith.com + + Once student licenses are ordered, list of teachers need to be rostered with Classlink. + + If teachers do not see content, email the following contacts to request book content is added (as of 9/2022): Areeb Malik , Jay shah , Gse.Support , Michelle Terry , Trinalkumar Gowda , Zaheen Parkar   + + Support docs can be found here: https://drive.google.com/drive/u/0/folders/1mk3bARxwqLALzxQOtEbN_gFJTHfHV3ME + + Link to 4th grade teachers who requested in 2022-2023. + + + + + + +",2020-02-27T19:58:42Z,2024-03-14T18:18:33Z,2024-03-14T18:18:33Z,2025-04-01T00:00:00Z,0,2,0,0 +6000028995,6000736645,Technology,Frameworks,1,2,Gizmos Access for Staff without a Rostered Class,"Gizmos, Class Roster, Staff"," Keywords: Gizmos, Class Roster, Staff + Aliases: + + If a staff member needs Gizmos access and they do not have a rostered class in Powerschool, they will need to be manually added to the sharing rules inside of Classlink Roster Server. Reach out to the PSD Data Analyst (currently Mason Pratz) to get them added. It can take up to 24 hours after being added to be able to access. + + + [DEPRECATED - Ignore, keeping for reference] + https://docs.google.com/document/d/1x0eFVlaTjtDQEFg5RNfi8gJiyq-gteGBL_ACWsrRPfE/edit?usp=sharing + + + ",2021-12-08T21:46:20Z,2024-03-14T17:49:16Z,2024-03-14T17:49:16Z,2025-04-01T00:00:00Z,0,0,0,0 +6000022605,6000581415,Technology,Frameworks,1,2,How to Add Assignments in Reading Wonders ConnectEd,"connected, reading wonders, assignment"," Keywords: connected, reading wonders, assignment + Aliases: Reading Wonders, ConnectEd + + Here are details about using the Assignment Manager in Reading Wonders.  This will assist with creating and assigning an assignment to your class or individual students in Reading Wonders. + + You can search for this information within the Reading Wonders help files or see the attached document. + + ",2020-03-27T19:57:34Z,2024-09-13T18:02:28Z,2024-03-14T18:16:54Z,2025-04-01T00:00:00Z,0,0,0,0 +6000022608,6000581415,Technology,Frameworks,1,2,How to change the Calendar in ConnectEd Reading Wonders,"reading wonders, calendar, connected"," keywords: reading wonders, calendar, connected + alias: Reading Wonders, Elementary Curriculum + + + If you need to change the calendar information (add non-working days, add days to your lesson block, etc...) in Reading Wonders, you can search for this information within the Reading Wonders help files or see the attached document. + + + ",2020-03-27T22:26:46Z,2024-09-13T18:02:28Z,2024-03-14T18:16:01Z,2025-04-01T00:00:00Z,0,1,0,0 +6000039306,6001668715,Technology,Frameworks,1,2,Reflex Math,"Application, Chromebooks, Elementary Math, Math"," Keywords: Reflex Math, Application, Chromebooks, Math, Math Help + Aliases: Elementary Math + + Reflex math is an application that is purchased by individual buildings if they see a need for it. We do not have a district account to manage licenses or help problem-solve issues. If someone is experiencing problems beyond that of restarting their device or clearing cache and cookies, that person needs to reach out to Reflex Math support to get the help they need. ",2024-02-13T23:07:31Z,2024-09-13T18:02:28Z,2024-03-14T18:22:08Z,2025-04-01T00:00:00Z,1,1,0,0 +6000039365,6001694359,Technology,Frameworks,1,2,XtraMath login for teachers and students,"Xtramath, extramath, math"," Keywords: XtraMath, extra math, math + Aliases: Elementary Math + + NOTE: XtraMath is allowed, but PSD Tech does not provide support for this tool. The following guide can assist you in troubleshooting issues that you may be facing, but beyond this we do not provide support. You will need to resolve issues yourself or reach out to XtraMath support. + + XtraMath is an online program that helps students improve their math fact fluency.  + + * Teachers have to log in at XtraMath.org for it to automatically make student accounts (if a new student doesn't have an account, it is most likely due to the teacher not having signed in to Clever in a while).  + * Students log in the same way teachers do. + + 1. Go to XtraMath.org and sign in + + + + + 2. Sign In with Clever + + + + 3. If prompted, enter your school. + + + + 4. Log In with Google + + + + 5. If logging in as a teacher, you will see the student list (Class Report), but if logging in as a student, you'll see the ""Welcome to XtraMath window"". + + + + + ",2024-02-21T17:49:54Z,2024-09-13T18:02:28Z,2024-03-14T18:31:10Z,2025-04-01T00:00:00Z,0,7,1,0 +6000033606,6001317564,Technology,General Device Information,1,2,(Mac OS) How to Reset Airtame Cache and Data,110," Tags: Cache, Airtame, Repair, Reset. MacOS, Self Service + Aliases: Projector, Screen, Code, Connect + + + +Scope: + This article covers resetting Airtame on MacOS + + This also applies to older versions of MacOS, but will look slightly different. + + + +Definitions: + +Self Service: Application on district MacOS devices used to install approved software, add printers, or repair issues. + +Launchpad: An application launcher that displays all of your installed apps in a grid. + +Cache: Data stored for an application. Clearing the cache can fix issues related to a piece of software. + + + +Procedures: + NOTE: Resetting the cache will remove saved settings/preferences on Airtame. However, these can be easily re-added. + With Airtame open, press the Command ? Key + Q to quit the application + +On the Dock, navigate to the Launchpad and find the Self Service Application +A window should show as follows: + + + + + In Self Service, search for ""Airtame Cache"" + + Click Runon the ""Remove Airtame Cache"" policy + + Airtame data should now be reset + If there are still issues with Airtame connectivity, it is recommended to restart your computer + + + + ",2023-04-10T22:33:16Z,2024-03-18T09:11:41Z,2024-03-14T19:28:21Z,2025-04-01T00:00:00Z,4,3,0,0 +6000039886,6000542935,Technology,General Device Information,1,2,Device for Newly Enrolled Student - STANDARD OPERATION PROCEDURE,110," Keywords: New Chromebook, new student, student device, incoming student, new device, new computer. + Aliases: New student, enrolled, computer procedure, Chromebook delivery. + + STANDARD OPERATION PROCEDURE - Device for Newly Enrolled Student + + Definition: A newly enrolled student who will receive a device    + + + An automated Tech ticket will be generated + Tech Services staff will check out the appropriate device for the newly enrolled student and put it in the Chromebook bin to be sent to their school + If the device hasn’t arrived at the school for the student by the time they start, the school will check out a loaner until their permanent device arrives + If a device hasn’t been received for them after a week, the school will submit a ticket, and Tech Services will look into it and send out a device as soon as possible + ",2024-04-03T20:54:44Z,2024-04-04T17:48:43Z,2024-04-04T17:48:43Z,2025-04-01T00:00:00Z,1,2,0,0 +6000028171,6000736645,Technology,General Device Information,1,2,Dropbox Fax welcome letter information,"fax, hellofax"," Keywords: Fax faxxing  + Aliases: Hellofax, Dropbox fax + + If you are receiving this, it means that you have already, or are about to, move to Dropbox Fax (formerly hellofax) for your faxes.  The process is quite easy, but it is a little different than faxing with a machine. + + For starters, you will send faxes by uploading them to Dropbox Fax and typing in the recipient's fax number when prompted. + Secondly, you may have a new fax number.   + Thirdly, everyone on your fax team will get a copy of the fax sent to their PSD email box. + + Common misconceptions: + + + You will not fax to an email address + Other entities will not fax to an email address + You will not create a Dropbox Fax account.  One has been created for you. + You will not log in to Dropbox Fax with your own email address.  You will use the one created for your office or your health room or counseling center if you are a larger high school. + + Setting up the account: + Someone from the Tech Department will contact you to let you know the process has been started and what your new fax number is. + Office Managers and Health Techs will be automatically added to a distribution group for your fax team.  They will then request any nurses or secretaries to be added from the tech department. + You will get an invitation via email to join our team at Dropbox Fax.  The email will contain a link to activate your account.  Please do so.  We can't assign a fax number to your account until it is activated. + Activate your account and set a secure password.  It is very important that when you activate your account that you do so using the email address of the fax group.  This is the one associated with the fax group and was sent to you by the person at Tech Services.  (XXX-fax@psd401.net or XXX-Health@psd401.net ) + + Once your account is activated: + + + +You will send faxes by logging in to Dropbox Fax with the fax group email address (XXX-fax@psd401.net or XXX-Health@psd401.net ) and the credentials you set when you activated the account. + + + + Sending a fax: + Log in to Dropbox Fax.com with the fax group email address (Sometimes search engines will take you to the parent company (HelloSign), but you can still choose HelloFax from the login drop down button). + Once logged in, you can use the simple on-screen buttons to send a fax or view a fax. + When your fax has been delivered (or fails delivery in the case of a bad fax number) everyone on your fax team will get a notice via email. + + Receiving a fax: + Faxes should be sent to your fax number. + Dropbox Fax will receive the fax at one of their cloud-based fax machines and securely email a copy to the email address that you use when you log in. + Everyone on your fax team is a member of the group that will be emailed a copy of the fax. + If you are a member of the fax Team, you will receive faxes in your email mailbox. + You can then distribute and delete the fax as appropriate.   + + + + Changing fax Team members: + If you ever need to change who is receiving faxes, for example if someone goes on extended leave, just open a tech ticket and the help desk will adjust the team.   + You must provide your new team member with the login information if they will need to send faxes. + + What if I missed a fax because it was sent before I was added to the team? + You can always log in to Dropbox Fax and view all the faxes sent to or by your team until they are manually deleted. + + What if I forgot the login credentials? + If you lose your login credentials, first check with the other members of your faxing team. + If your teammates do not remember the credentials, you can reset your password using the forgot password link in the login screen.  This will reset the password for everyone on your team.  Please communicate with your team if you need to reset the password. + Because this is a highly secure site, the help desk CANNOT recover your password or reset it. You must use the link in the login screen. + ",2021-09-10T21:54:42Z,2024-07-22T14:43:25Z,2024-07-22T14:43:25Z,2025-04-01T00:00:00Z,8,3,0,0 +6000039117,6000837079,Technology,General Device Information,1,2,How To: Connect To Airtame From Any Device,airtame," Keywords: Airtame, share, screen, projector, whiteboard, connect, cast, casting + Aliases:  + + Choose Your Device: + + macOS + + Windows + + + Chromebook ",2024-01-17T22:11:33Z,2024-03-18T09:11:44Z,2024-03-14T19:33:55Z,2025-04-01T00:00:00Z,0,29,0,0 +6000006928,6001521595,Technology,General Device Information,1,2,How to Change Speakers on Windows and Mac,"Audio, Speakers, Promethean Panel, Sound, Output, Airtame"," Keywords: Audio, Speakers, Promethean Panel, Sound, Output, Airtame + Aliases: + + Changing Audio Output on Windows + + + Click on the Sound icon in the lower right corner of the screen near the date and time. + + + + Select the other device you wish to use. + + + + + Audio will now play over your connected device. The volume can be adjusted using the volume slider located inside the speaker icon. + Changing Audio Output on Mac + + + Click the Control Center icon in the upper right of the display. + + + + Click the ""Sound"" dropdown list. + Select the Output device desired. + + Airtame Audio + + If you're using the Airtame App, look for the Output called ""Airtame"". + If you're using the Mac Screen Mirroring App, look for the name of your Airtame. + + Promethean Audio + + If you're using the Promethean Screen Share App, look for the Output called ""BlackHole"". + If you're hardwired to the Panel, look for ""Titanium"". + + + If these options do not show in your list, please reboot your laptop. This will usually resolve the problem. + + + ",2017-09-01T13:29:54Z,2024-03-18T09:11:28Z,2024-03-14T16:18:42Z,2025-04-01T00:00:00Z,1,2,0,0 +6000015426,6000580664,Technology,General Device Information,1,1,"How to Connect Devices to Airtame, Promethean Panels, & Document Cameras","Aver, Sphere, Visualizer, Chromebook, Airtame, Promethean, Panel, Projector, document camera"," Keywords: Aver, Chromebook, Airtame, Promethean, Panel, Projector, Sphere, Visualizer, Document Camera + Aliases: + + + + We have several documents to support staff in connecting particular devices to the different projection systems or Promethean ActivPanels.  + + Help Sheets may be used by staff and substitute teachers as they illustrate how to connect to Airtame on the Epson Projectors, use ScreenShare on Promethean ActivPanels as well as using document cameras with Visualizer or Sphere Lite software. Click on the title or image to open. + + + + +Chromebook Projection Help Sheet  + + + Often used by substitutes + + + Mac or PC Laptop Projection Help Sheet + + + + + + + If you are an office manager or a teacher who wants to print out copies, make sure to pick ""Fit to Printable Area"" so that it all fits on the paper. See picture below.  + + + + + + ",2018-09-19T18:17:21Z,2024-03-18T09:11:29Z,2024-03-14T20:54:44Z,2025-04-01T00:00:00Z,12,0,0,0 +6000041761,6001877560,Technology,General Device Information,1,2,How to Connect a Logitech Mouse,"mouse, connection, logitech"," key words: mouse, connection, logitech + aliases: computer mouse, linking + + + + 1. Check to make sure all these are true + + Mouse has sufficient battery + USB unifying receiver is plugged in correctly + Mouse is switched to ""on"" + + 2. Open Launchpad + + +3. Select Self Service + + + + 4. Search Logitech + + + 5. Click Install Logitech Unifying Software + + + 6. Click Next + + + 7. Follow Instructions as Prompted + + + + ",2024-11-25T23:43:49Z,2024-11-27T16:42:02Z,2024-11-27T16:42:02Z,2025-04-01T00:00:00Z,0,0,0,0 +6000026420,6000837079,Technology,General Device Information,1,2,How to Use Chocolatey on Windows Devices to Install Software,"Chocolatey, Windows Install, Software"," Keywords: Chocolaty, Windows Install, Software + Click on the Windows button in the bottom-right hand corner of the display.  +         + Look for or start typing “Chocolatey”. It should be near the top of the list. Once found, click on it to open it.  + + + You might then be presented with a permissions window asking you if you want to allow Chocolatey to make changes to your device. Please say Yes.  + As Chocolatey loads, you’ll see this image:  + After Chocolatey opens, make sure to highlight or select PSD-Software.  + Then search for the piece of software you need to install. You can either type it in the Search field or scroll up and down on the right. If there is something you’re not finding that you need either put in a ticket for it to be added to Chocolatey or call x3711.  + Once you find the software you want to install, double-click on it, and then select 'Install' + + + If it shows an “Install” option, click “Install”. + + Once you have successfully installed the application or software package, you’ll see a checkmark at the right-hand side of the row or instance of that item. + + + + + + Note: a user could change the view in Chocolatey. The previous directions were given in “list view” but if you want to view the software applications with their logos or icons, you can click the “tile view” button in the upper-right corner of the Chocolatey window. To get it back to “list view” click the second-to-the-right button with four horizontal lines.  + + ",2021-03-18T18:42:06Z,2024-11-04T23:17:06Z,2024-11-04T23:17:06Z,,10,4,1,0 +6000012150,6000542941,Technology,General Device Information,1,2,How to request iPad App free and purchases - Student iPads,"iPad, Apps, Request, Purchase, free"," Keywords: iPad, Apps, Request, Purchase, free + Aliases: + +   + iPad App Acquisition Steps - Student iPads:  +   + + + Step + Free Apps + Need to Purchase Apps + + + 1. + Find the desired app in the Volume Purchase Program for Education app store: https://volume.itunes.apple.com/store (you can search for apps without signing in) and copy the URL.  + Find the desired app in the Volume Purchase Program for Education app store: https://volume.itunes.apple.com/store (you can search for apps without signing in).  + + + 2.  + Submit a ticket (https://psd401.freshservice.com/a/catalog/request-items/75) to Tech Services with the name of the iPad tub (example: EES Tub 1), the name of the app, and a link to the app from the Volume Purchase Program.  + + Find funding sources for the apps you need to purchase.  + Submit a ticket (https://psd401.freshservice.com/a/catalog/request-items/75) to Tech Services with the name of the iPad tub (example: EES Tub 1), the name of the app, and a link to the app from the Volume Purchase Program.  + + + + 3. + Then Tech Services remotely adds the app to the iPads. If you would like an app on a single iPad rather than a group of iPads, put the Serial Number of the iPad in the ticket. You can acquire the Serial Number in Settings or on the back of the iPad (super tiny at the bottom - magnifying glass might help).  + Our warehouse manager makes a quote for those apps and will add to the ticket that information (if there is cost involved).  + + + 4. + + + + Then you print out the quote and attach budget code and signature (if there is cost involved). + + + 5. + Scan it and reply to the ticket in email (not in the ticket system - but in email instead) and attach it to the email. If you found free apps you want installed, you can just put the links in the ticket. Make sure to refer to the TUB Name in the ticket. If you don’t know the tub name, then you have to reference the barcodes on the back of the iPads.  + + + 6. + Then Tech Services processes it on our end and installs the app(s) remotely.  + + + Important Notes:  +   + + Some iPads aren’t in the JAMF system which allows us to install and manage apps remotely on district iPads. For iPads to be “in” JAMF they had to be completely reset by Tech Services. If you are unsure if your iPads are in JAMF please contact help desk.  + An Apple ID is not associated with student devices. We have the ability to push apps out remotely to the student devices. Please do not add your personal Apple ID to a student device.  + Sometimes apps won’t work or even load unless the iPad has the current, most recent version of the iOS operating system (which in early 2018 is 11.xx iOS [mine is currently on 11.2.5 in Feb 2018]). Also true is the reverse - sadly, some older apps that you might use in your classrooms haven’t updated to be compatible with the newer operating systems. So, when staff go to update an iPad sometimes you might have an app deleted (automatically by the update process) and will no longer have access to it. You can always check back with the makers of that app to see if/when they plan to update it and go through the process of having it re-installed. Sad - we know. It just can’t be helped with the “updating game”.  + ",2018-04-02T16:46:20Z,2024-03-18T09:11:28Z,2024-03-14T19:32:28Z,2025-04-01T00:00:00Z,2,0,0,0 +6000025183,6000542926,Technology,General Device Information,1,2,How to use IPEVO Visualizer (Document Camera Software) Help Videos,"Document Camera, Visualizer, Sphere, Aver, Overhead"," Keywords: Document Camera, Visualizer, Sphere, Aver,  + Alises: Overhead, + + + + + Connecting AverVision Document Camera & Installing Visualizer + + + See https://www.ipevo.com/software/visualizer/tutorial for all tutorials. + + Intro Tutorial:  + Picture-in-Picture with Visualizer: + Record Videos with Visualizer:  + Visualizer's Large Icon Mode + + ",2020-10-27T20:23:09Z,2024-03-18T09:11:34Z,2024-03-14T20:07:50Z,2025-04-01T00:00:00Z,1,4,0,0 +6000040021,6001694359,Technology,General Device Information,1,2,Long-Term Substitute Computer,110," Keywords: Long-term sub computer, sub laptop, teacher computer + Aliases: teacher on leave, long term computer, substitute laptop + + Long-term substitute teachers are asked to use the laptop of the teacher they are substituting for, as new computers from the Tech Department are not typically assigned for temporary positions. + + To facilitate this, the teacher going on leave should ensure their laptop is available for the substitute's use. This procedure has been agreed upon with the teachers' union and applies to all school buildings. + + The administrative staff at each school will help communicate this information to the involved teachers. + + Once the substitute teacher receives the laptop, they should create a tech ticket to request a technician's assistance in setting up a local account on the laptop. This ensures the substitute can use the laptop independently without needing access to the original teacher's credentials or personal documents. ",2024-04-24T19:46:34Z,2024-06-27T17:36:49Z,2024-06-27T17:36:49Z,2025-04-01T00:00:00Z,4,0,0,0 +6000039563,6000542935,Technology,General Device Information,1,2,Lost or Stolen Device Procedure,"Lost, Stolen, MacBook, Laptop, iPad, Chromebook, Device"," Keywords: Lost, Stolen, MacBook, Laptop, iPad, Chromebook, Device + + Lost or Stolen Device Procedure + + Lost Device- + + Create a Tech Ticket in Service Central with the title 'Lost iPad', for example. + Add ihe information on the circumstances, where and when it was lost. + We will find the device that's checked out to you in our inventory system and lock it. + Make sure to let us know if you need a replacement + + + Stolen Device- + + If your device was stolen on-site, report it to your Adim and work with them to create a police report + +If your device was stolen off-site, report it to your Admin and give them a copy of the police report + + Create a Tech Ticket in Service Central with the title 'Stolen iPad', for example. + Add information on the circumstances where and when it was stolen. + We will find the device that's checked out to you in our inventory system and lock it. + Make sure to let us know if you need a replacement + + + + Found Device- + + If the device is found, please create a new Tech Ticket with the title 'Found iPad', for example. + We will unlock the device. + If a replacement was sent to you, please return it, with the charger + ",2024-03-12T17:54:56Z,2024-03-18T09:11:44Z,2024-03-14T16:19:15Z,2025-04-01T00:00:00Z,0,5,0,0 +6000039892,6000542935,Technology,General Device Information,1,1,New Hire Device - STANDARD OPERATION PROCEDURE,"New hire, New emplyee, New teacher, Need laptop, New Staff"," + New Hire Device - STANDARD OPERATION PROCEDURE + + + An automated Tech ticket will be generated + Tech Services staff will check out the appropriate device for the new employee’s position and send them a DocuSign Use Agreement for the use of the device  + Once the Agreement is signed, we will have a Tech deliver it to the new hire at their assigned school + If a device hasn’t been received for them after a week, submit a ticket and Tech Services will look into it and get a device sent out as soon as possible + ",2024-04-04T21:27:18Z,2024-04-04T21:27:55Z,2024-04-04T21:27:55Z,2025-04-01T00:00:00Z,1,0,0,0 +6000007587,6000542935,Technology,General Device Information,1,2,New technology order,"New, Tech, Technology, Ordering, Order"," Keywords: New, Tech, Technology, Order, Ordering + Aliases: + + ",2017-09-26T18:24:42Z,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,2,0,0 +6000034220,6001668715,Technology,General Device Information,1,2,Pairing Logitech Keyboard - Logitech Unifying Software Workflow,"keyboard, pairing, logitech"," Keywords: keyboard, pairing, logitech, reconnecting keyboard, logitech keyboard + Aliases: keyboard, pairing, logitech, reconnecting keyboard, logitech keyboard + + This guide describes how to connect Logitech Keyboards to the Logitech Dongles using Logitech Unifying Software. + + + + Logitech is capable of holding up to six (6) devices per dongle. This includes both mice and keyboards.  + Follow the Steps Below to Connect a Keyboard to a Logitech Dongle: + + 1. Open 'Logitech Unifying Software'  + Tip! You can search for it in the Finder app (macOS), or the Windows menu (Windows) + + + + 2. Click ""Next"" + + + 3. Turn your keyboard to the ""On"" position to begin pairing. + Tip! The on/off switch is located above the number pad, on the right side of the keyboard near the top corner. + Alert! If the keyboard is already switched on, you will have to switch it off first, and then back on, before it will pair. + + 4. Start Typing on the Keyboard. You will see your entries populate in the text field. Click ""Yes"" + Tip! Type anything you'd like! + + + 5. Click ""Next"" + + + 6. Click ""Finish"". You are all set! + + +   + If this doesn't go as described above, please check batteries and/or call Help Desk. + ",2023-06-22T17:08:23Z,2024-03-14T20:08:17Z,2024-03-14T18:18:56Z,2025-04-01T00:00:00Z,3,0,0,0 +6000029958,6000837079,Technology,General Device Information,1,2,SWE Community Room Screen Sharing,110," This article covers how to share your computer screen to the TV's in the SWE Community Room. + + The easiest way is to utilize the Apple TV. This will allow you to wirelessly share your screen. This will work with both district and non-district computers, but it has to be a Mac. Windows computers cannot share to the Apple TV. + + The above photo is what the touch control panels looks like. This is how you turn the TV's off and on, as well as selecting the correct source. + In the above photo, you can see that 'Table Left' is selected, as it is highlighted blue. Both TV's (W. Display Power & N. Display Power) are already turned on as well (they're also highlighted blue). So to share to the Apple TV, ensure both TV's are powered on, then tap on the 'Apple TV' icon. + + You should now see this on both TV's: +   + + On your Mac, click on the Control Center icon. If you're on an older version of MacOS, you may have an AirPlay icon instead of the control center. + + AirPlay Icon in top bar (Older MacOS): +   + + Control Center > Screen Mirroring (new MacOS): + + Then select SWE - Community Room + + + + You may be prompted to enter a PIN code that is displayed on the TV. + + Instructions for hardwiring via HDMI + This method can be used for both district and on-district computers. This method will also work with both Mac and Windows computers. + + There are three HDMI ports in the room where you can hook your computer up to. One of them is near the podium, and two of them are underneath the row of fixed tables at the far end of the room. The procedure is mostly the same when connecting to all three. + + There are three of these in the room. Plug an HDMI cable into the 'HDMI In' port. There is an HDMI cable + USB-C Hub in the board room for community use. The hub is labeled 'SWE Community Room'. They're together in the back right corner, right next to where the phone is located. Now, plug the HDMI cable into the hub. Plug the hub into your computer. + + Now, you will need to tell the panel to display what is plugged into the respective HDMI wall port. As mentioned earlier, there are three HDMI wall ports. North Wall is the wall port right near the podium. Table Right is actually on the left if you're facing the fixed table in the back. Table Left is on the right, if you're facing the fixed table. + + + + So when hardwiring, ensure the TV's are both on (Display Power should be lit up blue for both Displays on the touch-panel). Then, simply select Table Left, Table Right, or North Wall, depending on which HDMI wall port you're plugged into. Upon selecting the correct source (HDMI wall port) on the touch panel, you should see your computer's screen on both TV's. + + Please turn the TV's off when you're done by tapping 'N. Display Power' and 'W. Display Power' on the touch panel.  ",2022-03-17T16:57:40Z,2024-03-18T09:11:38Z,2024-03-14T16:19:15Z,2025-04-01T00:00:00Z,0,0,0,0 +6000026382,6000542933,Technology,General Device Information,1,2,Sanitizing Your Device,"Computer, Clean, Device, Chromebook, Laptop, Sanitize"," Keywords: Sanitize, Computer + Aliases: Clean, Device, Chromebook, Laptop + Summary: + This article walks you through the process of cleaning your device and some different cleaning solutions you can use.  + + How to Clean and Sanitize Your Computer/Laptop  +   + 1.    Shut down (turn off) the computer. +   + 2.    Gently wipe the screen with a soft, dry cloth to remove dust and other buildup.  + ! Do not use paper towels, which can scratch the display. +   + 3.    If alcohol wipes are available, use an alcohol wipe to clean keys, between keys, screen, case and mouse. +   + 4.    If alcohol wipes are not available, use or make a solution of 60% alcohol and 40% water.  + o Dampen a soft cloth or Q-tip to wipe keyboard and between keys.  + o Be sure the cloth is just damp so as not to allow moisture to drip under the keys.  + o Wipe screen, case and mouse with alcohol mixture. +   + Alternative #4 with Bleach  + 1/3 cup per gallon, or 4 teaspoons per quart. Dampen a cloth and wipe surface. +   + Based on Health Department Guidance as of 8:30 p.m. on 3/15/2020 ",2021-03-12T18:35:40Z,2024-03-18T09:11:35Z,2024-03-14T18:50:35Z,2025-04-01T00:00:00Z,1,1,0,0 +6000007590,6000542935,Technology,General Device Information,1,2,Staff Leaving District,"Staff, Leaving, Retiring, Quit, leave, Retire, Left, No longer, Return"," Keywords: Staff, Leaving, Retiring, quit, leave, no longer, Retire, Left, Return + Aliases: + + Staff Leaving District + + If you have District Technology and are leaving the district for any reason, please return your devices at the end of your term with Peninsula School District, on or before your last day. + + Please go to this link for instructions. + + Thank you! + The Tech Department + ",2017-09-26T18:28:52Z,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,1,0,0,0 +6000007589,6000542935,Technology,General Device Information,1,2,Tech Surplus Procedure,"Surplus, Device, Inventory, Dispose, Equipment, Disposal, Old, Outdated"," Keywords: Surplus, Inventory, Device, Disposal, Equipment, Dispose, Old, Outdated + Aliases: Junk, Old Tech + + Tech Surplus Procedure + + Fill out the Service Request Form found here. + ",2017-09-26T18:25:42Z,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,2,0,0 +6000008388,6001521595,Technology,General Device Information,1,2,"Tools to Improve Resolution, Size, Zoom, etc using an Aver Document Camera, Sphere2","Sphere, Sphere2, Aver, Resolution, Size, Document Camera"," Keywords: Aver, Document Camera, Resolution, Size, Sphere + Aliases: + + + Sphere2 Tools Tutorial + This tutorial covers the use of Sphere2, an AVer document software, focusing on optimizing document viewing and interaction for classroom use. + Adjusting the View + +Original Size: To expand the document to the full width of your monitor, click the button resembling a piece of paper with a circle on top (second from the left in the upper right corner), and select ""Original Size."" This option likely defaults to ""Fit to Screen."" You can rotate the document to the correct orientation by using the rotate feature, accessible via a purple-blue button. + Document Handling + + Zoom In/Out: To adjust document size, you can use the minus (-) or plus (+) options. Note that zooming may only enlarge the document. + Flip and Rotate: This feature allows you to view more of the document by flipping and rotating it on your desk, enabling a better layout for viewing widthwise or lengthwise. + + Focusing Tool + To draw attention to specific parts of a document, use the focus tool, which can be accessed by clicking the first button in the last tool group. This tool allows you to create a nice circle or other shapes around the area of interest. You can adjust the shape size, move it, and set the surrounding area to be semi-transparent. This is particularly useful for students with stimulation issues. + Shade or Blind + A neat feature for revealing answers is the shade or blind tool. You can pull it from the top or bottom, and even the sides, to reveal answers. This tool is found in the last tool group on the toolbar. + Resolution Adjustment + + Changing Resolution: The resolution can be adjusted using the third button from the left, located in the upper right corner. This button offers different resolution options, varying in height and width, to find the best fit for your classroom. Experiment with the resolutions for optimal display. + Zooming: For closer inspection, click the purple and blue button to zoom in (+) and see more details. If the resolution isn't perfect, try different settings for a clearer image. + Image Adjustment: Besides resolution, you can also adjust light and contrast sensitivity for better clarity. This is done via the image adjustment tool, symbolized by a sun and contrast icon, located at the bottom left and right. + + + + + + + ",2017-10-18T21:30:45Z,2024-03-18T09:11:28Z,2024-03-14T16:19:14Z,2025-04-01T00:00:00Z,0,1,0,0 +6000024783,6001168039,Technology,General Schoology,1,2,A Quick Schoology Course Search,"course, search"," Keywords: course, search + Aliases: Schoology + + Click on COURSES in the blue ribbon at the top + Click on My Courses on the right under your name + Along the right side of the My Courses and Course Listing pages are several fields that help you search Schoology for course sections based on different criteria. These criteria can be used individually or in conjunction to help narrow your search: + + + + + School: Click the empty field to select available schools or begin typing the name of the school to narrow your search. + Check Display Current Sections Only  + Instructor Last Name: Limits the search by Instructor Last Name. + Instructor First Name: Limits the search by Instructor First Name. + Click Search + + + More details on this Schoology page:  + https://support.schoology.com/hc/en-us/articles/115012261988-How-to-use-the-Course-Listing-and-Section-Search-System-Admins-#h_92e24456-3eb2-4193-bd52-f2b74ea35915 + ",2020-09-17T23:41:16Z,2024-03-18T09:11:33Z,2024-03-13T17:32:43Z,2025-04-01T00:00:00Z,4,0,0,0 +6000006040,6000736645,Technology,General Schoology,1,2,Access Archived Courses in Schoology,"Archived, Schoology, Missing, Courses"," + + Keywords: Archived, Schoology, Missing, Courses + Aliases: + + + Courses are associated with grading periods in Schoology. At the end of the grading period, the course will be archived. The course will no longer display in the Courses list, making room for new courses. When a course is archived, Course Admins with permission to view archived courses can view the course in the Archived area of My Courses indefinitely. + Seven days prior to the end of a grading period, you may see a message at the top of Schoology with a warning that the grading period will end. In the course profile, you may also see a message at the top of the course with details regarding the approaching end-date. After the end date of the grading period, courses are not archived until a 24 to 30-hour grace period has passed. + If a course you administer has disappeared from the Courses, it may have been archived. See Help! My courses are missing! for other scenarios in which a teacher might not see courses in this area. + +Important Notes:  + No course content or enrollments will be lost during the archival process. + Students will be able to see Archive Course in the same way as instructors after the archived date. + Instructors can still enter grades in archived courses however, you will need to contact your office manager/registrar to updates scores in PowerSchool after the final grading date has passed.  + Archived courses are not accessible from the Schoology iOS or Android apps. + + + To view archived courses: + + Click Courses at the top of the page. + Click My Courses on the right. + From the My Courses area, click Archived to view past courses. + +   + + + + + If you'd like to reactivate an archived self-created course and keep the same course material and roster of students for a longer period of time, extend the life of the course by adding a grading period. You may not reactive PowerSchool-created courses but may access the materials. Learn more: My course is archived - How do I extend the grading period? + + + If you are not seeing a course in Archived, check Deleted Courses. Please contact the Help Desk if you have a PowerSchool-created course that was deleted accidentally. + + + + + ",2017-08-10T22:01:01Z,2024-03-18T09:11:26Z,2024-03-12T17:46:51Z,2025-04-01T00:00:00Z,8,2,0,0 +6000006036,6000736645,Technology,General Schoology,1,2,Add Events to Calendars in Schoology,"Calendar, Event, Schoology"," Keywords: Calendar, Events, Create, Schoology + Aliases: + + Create Events + Events can be created in various areas of Schoology (e.g. home page, course profile, group profile). You can only create events in a course or group if you are the administrator for the course or group. + The quickest way to create an event is from Recent Activity on your home page.  + + Option 1 — Create an event from the home page + + Click Recent Activity on the home page. + Click Event from the Post options at the top of Recent Activity. + Select a start date under When, and enter an optional start time. + Click Add End Time in the upper-right to add an optional End Date and End Time. + Enter a Title for the event. + Enter an optional Description of the event. + Attach a File, Link, Resources or Audio/Video Recording from the bottom ribbon of the rich text editor. + Select an RSVP option. You can set it to Disabled, Only invitees can RSVP, and Anyone can RSVP (public event). + Under Options, click the Comments icon  to enable/disable comments. + In the Post to... field, enter where you want to post the event to. You can enter a course, group school building or your personal profile. Click the search icon to select the areas. You can post to as many areas as you want by checking these areas from the list and click Select. + Click Create to complete. + + + + + + Option 2 — Create an event from a course or group + + Navigate to the desired course or group profile. + Click Add Event in the Upcoming panel on the right. + Select a start date under When, and enter an optional start time. + Click Add End Time to add an optional End Date and End Time. + Enter a Title for the event. + Enter an optional Description of the event. + Attach a File, Link, Resources or Audio/Video Recording from the bottom ribbon of the rich text editor. + Select an RSVP option. You can set it to Disabled, Only invitees can RSVP, and Anyone can RSVP (public event). +RSVP options:  + +Disabled: Requires no RSVP. This event is visible to you and/or members. + +Only Invitees Can RSVP: Event remains personal or allows for RSVP from connections or members. + +Anyone Can RSVP: Event becomes public (event profile is visible to anyone. Only members of the course, group or school can RSVP). + + + + Under Options, click the Comments icon to enable/disable comments. + Click the Copy icon to copy the event to your other courses. You can post to as many courses as you want by checking these courses from the list. +Note: You can copy events to courses only. There is not a way to copy events to groups. + + Click Create to complete. + + + + + Recurring Events + Events that occur more than once can be created with the Repeat option. + To create a recurring event: + + When creating or editing an event, select a recurring option from the Repeat dropdown menu: +Note: The default recurring option for events is Never. +Never: The event is a one-time occurrence. Daily: The event repeats daily. Every weekday: The event repeats on the same weekday every week. Weekly: The event repeats once a week on the same day of the week as the original event. Monthly: The event repeats once a month on the same date as the original event. Monthly on the selected weekday: The event repeats once a month on the same day of the week as the original event (e.g. the third Monday of each month). If the original event date is not available for a subsequent month, the event will appear on the closest day to the original day of the month (for example, if the recurrence is set monthly for August 31st, the next month's recurrence will be September 30th). + Set a date to end the recurring event in the Untildrop-down menu. +Note: The maximum duration for recurring events is one calendar year. If you select an end date with a longer duration, the recurring event will automatically end after one calendar year. + + + Fill in the remainder of the event details as you would a non-recurring event and click Save Changes to complete. + + + + + Edit an Event + There are two methods in order to modify an existing event. You can edit the title, description, time/date of your events, RSVP settings, add content, formatting, and more. + +Note: It is not possible to edit the Repeat field in a recurring event. If you wish to change the recurrence, delete the series and recreate the event with the desired recurrence. + + + Option 1 — Edit an event from the calendar + + Click the Calendar  icon in the header at the top of Schoology. + Click the event. + Click Edit Item. + Edit the necessary info. + Click Save Changes to complete. + + + Option 2 — Edit an event from the upcoming area + + Click the event. + Click the gear icon in the upper-right and select Edit. + Edit the necessary info. + Click Save Changes to complete. + + + To edit a recurring event: + If you wish to edit a recurring event, there are three edit options available: Just this event: Edit the individual event only. This event and future events: Edit the individual event and subsequent events in the series. All events in the series: Edit every event in the series, including past events. + + + Invite Guests + + To invite people to your event, the event must have RSVP enabled (Only invitees can RSVP and Anyone can RSVP). + To invite people to an event: + + Click on the event from the calendar or upcoming area. + Click +Invite Other Guests in the upper-right of the event profile page. + Type a name in the search field or use the drop-down on the right to select your school building(s) or Connections to view a full list of guests to invite. + Select names from the search result. + Click Invite Guests to send the invite. + + RSVP options: + + +Disabled: Requires no RSVP. This event is visible to you and/or members. + +Only Invitees Can RSVP: Event remains personal or allows for RSVP from connections or members. + +Anyone Can RSVP: Event becomes public (event profile is visible to anyone. Only members of the course, group, or school can RSVP). + + +Notes: + If you create an event with RSVP from your personal calendar, you can invite people manually from the event profile. If you create an event with RSVP from a course or group calendar, then the course or group members are automatically invited. + If you invite guests to an event that is part of a recurring event, the invite is applicable to the single event only, not the entire series of events. + + + + Delete Events + Events can be deleted from any area in which they appear in Schoology (e.g. home page, course profile, group profile) by the person who created it, the course/group administrator, and the system administrator. + To delete an event, follow these steps: + + From the calendar on the home page, course profile, group profile, or school profile: + + Select the calendar icon  at the top of Schoology from the home page or the calendar iconin your course, group or school profile page. + Click on the event you wish to delete. + Click View Item. + Click the gear icon in the upper-right of the item page. + Select Delete from the drop-down. + Click Delete to confirm. + + + From the Upcoming area of the home page, course, group or school profile: + + Click the event listed under the Upcoming area. + Click the gear icon in the upper-right of the item page. + Select Delete from the drop-down. + Click Delete to confirm. + + + +Note: If you unpublish a course material with a due date, the item will no longer appear in the calendar. Once you publish the item, it will re-appear in the calendar. + To delete a recurring event: + If you wish to delete a recurring event, there are two delete options available: Delete this event: Delete the individual event only. Delete all events: Delete the entire series of events. + + + Color-Code Calendar + Your personal calendar displays all personal, school, group, and course items by default. Each calendar item is color-coded depending on the affiliation to which it belongs (courses, groups, school, or personal). + To customize the color associated with each calendar, follow these steps: + + Click All Calendars at the top of the calendar. + Click on a calendar and select a color from the chart that appears to the right. + + + + Filter the Calendar + By default, the personal calendar displays all school, course, and group calendars. You can use the same area used to color-code the calendar to filter the calendar to more specific views. To filter the calendar view: + + Click All Calendars at the top of the calendar. + Check the box to the left of the calendar you'd like to view. + + + + Importing a Different Calendar into Schoology + You can import a calendar file from a different calendar tool - such as Outlook Calendar, Apple Calendar or Google Calendar - into your Schoology calendar. + +Note: Importing a third-party calendar into Schoology is a one-time event. After the import, changes you make in that third-party calendar will not update the events in Schoology. All changes will need to be made directly in the Schoology calendar. + Step 1 — Export the third-party calendar + To import a third-party calendar into Schoology, you will need to first generate an ICS file. + From your Outlook Calendar: + + In Outlook Calendar, select a calendar to make it the active calendar in the view. + On the File menu, click Save As. + Type a name for the iCal file in the File name text box. A summary of the calendar name, date range, and detail level appears next to More Options. If you are satisfied with the summary, proceed to step 6, otherwise continue with step 4. + Click More Options. + From the Date Range list, choose the amount of calendar data to include in Schoology, or click Specify dates to enter a custom date range +Note: There is a limit of 1,000 events for the Schoology calendar. If you choose a large date range or select the whole calendar, your file may be too large. + + Click Ok and then click Save to save the ICS file. + + + From Apple Calendar: + + Open the Calendar App. + Click the File menu. + Select Export, then choose Export... + + Name your calendar file and click Export to save the ICS file. + + + From Google Calendar: + + Open Google Calendar. (You can only export from a computer, not a phone or tablet.) + In the top right, click the Settings icon and Settings. + Click Import & export. + Click Export. + + Click Export to confirm. A ZIP file will be downloaded to your computer. If you open the ZIP file, you'll see individual ICS files for each of your calendars. + + + Step 2 — Import the file to a Schoology calendar + Once you've downloaded your ICS file using the steps above, log into your Schoology account and follow these steps to import the file to your Personal, Course/Group or School Calendar. + To add these events to your Personal calendar: + + Click Calendar icon at the top of Schoology. + At the bottom of the Schoology calendar, click Import. + + Click Attach File and locate the ICS file you exported to upload. + Click Import. + + + You will now see the events from your external calendar appearing on your personal Schoology calendar. + + + + To add these events to a Course or Group calendar: + + Select the course or group from your Courses or Group drop-down menu in the Schoology header. + On the right side of the course or group, click the calendar icon in the Upcoming area. + + At the bottom of the calendar, click Import. + + Click Attach File and locate the ICS file you exported to upload. + Click Import. + + + + + + To add these events to a School calendar: + + Click your name as it appears in the upper right corner of Schoology. Select the school from the drop-down list. + From the school profile, click the calendar icon in the Upcoming area. + At the bottom of the calendar, click Import. + + Click Attach File and locate the ICS file you exported to upload. + Click Import. + + + + +Note: + You must have appropriate permissions in order to import calendars to a school. + The maximum ICS file size is 100MB per file. + The maximum amount of events that can be imported is 1,000. + + + You can also add your Schoology calendar to an external calendar so that changes you make in Schoology automatically update in your other calendar. For instructions on how to link your Schoology calendar to a different calendar, click here. + ",2017-08-10T22:00:56Z,2024-03-18T09:11:26Z,2024-03-12T17:46:04Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024829,6000736645,Technology,General Schoology,1,2,Add Zoom Link to Event Calendar in Schoology,"Zoom, Meetings, Event, Calendar"," Keywords: Zoom, Meetings, Event Calendar + Aliases: + + + You can add a Zoom link to a specific day and time in the Event Calendar.  Currently there is no way to create a recurring event and each event (date & time) would need to be added.  Schoology is currently working to update this feature. But this is still a great way to have meetings listed in the Event Calendar of Schoology.   + + + + Video Transcription: + + Donna Squires' video ""Adding Zoom Meetings to Schoology Calendar"" provides a helpful guide for educators on how to organize Zoom meeting invites within the Schoology platform. She demonstrates how to post Zoom meeting links in the Schoology calendar, making them easily accessible to middle and high school students who might be overwhelmed by multiple invites. The key steps include: + + Creating an Event: Adding an event in the Schoology calendar and including details like date and time. + Adding a Live Zoom Link: Ensuring the Zoom link is clickable by placing the cursor at the end of the URL and pressing Enter. + Centralized Access: By adding Zoom meetings to the Schoology calendar, students can view all their upcoming Zoom sessions from different classes in one centralized location, aiding in better organization. + + The video aims to simplify the process for students to access their Zoom meetings, reducing the frustration of managing multiple links and passwords. Donna concludes by inviting feedback and offering additional assistance. + ",2020-09-23T22:18:07Z,2024-03-18T09:11:33Z,2024-03-14T20:29:23Z,2025-04-01T00:00:00Z,0,0,0,0 +6000026832,6000736645,Technology,General Schoology,1,2,Adding Feedback & Grade Comments in Schoology,"Feedback, Schoology, Comments, Grades"," Keywords: Feedback, Schoology, Comments, Grades + Aliases: + + + Add Comments Directly in Gradebook + To leave a comment: + + Hover your pointer over a cell and click the Comment icon: + + Type your message in the pop-up window that displays. + Check the box to Display to Student (optional). This must be selected for the comment to appear on the Student Grade Report. + Your comment saves automatically; click the x in the upper-right of the pop-up to close the comment: + + + The comment icon displays for all cells to which you've added a comment. + Note: Comments and exceptions appear in the student grade report, which you can open from the Graph icon to the right of the student's name. Comments for grading periods and the overall column also appear on student report cards unless you have selected the Hide overall grade from student reports and/or hide grading period grade from student reports check boxes in the course Grade Setup area. + + + Student/Parent view of Grade Comment + + For students, the Grades area of the course profile displays grades for the assignments, tests/quizzes, and discussions within a course. When an item is graded by the instructor, the grades and comments will immediately display in this area. The overall grade for the course is listed at the bottom of each page. + + + Item submission + Instructor comment + Course grade + + +Note: Depending on the settings in place at your school, this area and some of its contents may not be available to you. Contact your instructor with any questions about which grades appear to students in this area. + + + Give Feedback and Grade from the Document Viewer + You can access an ungraded assignment from the Reminders section on your Home page. The grade entered in the Grade field of the Document Viewer will automatically sync with your gradebook. The comments you add in this form will also automatically sync with the gradebook. + + + Toggle between submissions by students in the course. + Toggle between revisions submitted by the selected student. + Access Annotation Tools. + Download the submission as a file. + Grade the current submission and provide a comment (syncs with the gradebook). + Provide feedback and upload files back to the student. + + + + Add Feedback Directly to Question Responses in Assessments + You can provide feedback on each students' responses to help students improve their outcomes. + + + +See this for more information about how:   GRADE BY QUESTION FOR ASSESSMENTS + + + ",2021-04-28T20:29:57Z,2024-03-18T09:11:36Z,2024-03-12T17:17:49Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029226,6000736645,Technology,General Schoology,1,2,Assigning SpringBoard in Schoology,"Schoology, Springboard, Assign"," Keywords: Schoology, Springboard, Assign + Aliases: + + + To assign SpringBoard to students in Schoology, use the common cartridge files.  Here's a guide on how to do that. + + + ",2022-01-05T21:51:25Z,2024-03-18T09:11:37Z,2024-03-12T18:15:08Z,2025-04-01T00:00:00Z,0,1,0,0 +6000024331,6001168039,Technology,General Schoology,1,2,Changing the Grading Periods of a Course,"Grading Periods, curent courses, add grading period, setting the grading period"," Keywords: Grading periods, current courses, add grading period, setting the grading period  + Aliases: Schoology + You should only change the grading period of a course that you created. You will NOT be able to change the grading period of a course that was created through PowerSchool. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + Adding Grading Periods at the Course Level + To add a grading period to a self-created course: + Enterprise teachers whose courses are not managed at the school or district level may add grading periods with the following steps: + + Click Course Options under the course profile photo. + Select Edit Info. + Select an active grading period. (Note: Place your curser in the Grading Period box to activate the scroll bar and move up and down list of dates.) + Click Save to complete. + + + ",2020-08-06T18:24:44Z,2024-03-18T09:11:32Z,2024-03-13T17:31:49Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024848,6000736645,Technology,General Schoology,1,2,Copy Grade Settings from One Course to Another in Schoology,"Schoology, Grades, Copy, Course"," Keywords: Schoology, Grades, Copy, Course + Aliases: + + + Copy Settings + You can copy these settings to other courses you administer using the Copy Settings button. + + Click Copy Settings in the upper right corner. + + Choose to copy Categories, Grading Scales, Rubrics, or all three. Grading Periods and Final Grade Settings cannot be copied. + Select the course(s) to which you'd like to copy the grade settings. You can only copy to courses for which you are a Course Admin. + Click Copy to complete.  + + ",2020-09-25T15:41:18Z,2024-03-18T09:11:33Z,2024-03-12T16:54:03Z,2025-04-01T00:00:00Z,1,1,0,0 +6000024597,6000736645,Technology,General Schoology,1,2,Create and Use Discussions in Schoology Courses,"Discussions, Schoology"," Keywords: Schoology, Discussions + Aliases: + + + Discussions are a great way to build community in your classroom.  This solution will show you how to create and manage a discussion.  There are also videos with suggestions on how to use discussions to support learning. + + Read the article below in its entirety to understand how to create, manage and grade Discussions in your Schoology Courses, or use the links below to jump to specific topics: + + Creating Discussions + Sharing Discussions + Reading Discussion Posts + Grading Discussion Posts + + Creating Discussions + You can create an interactive Discussion for your students. Each Discussion has threaded commenting that allows students to respond to any post by another student. These comments can also be moderated, which will require a Course Admin (the teacher) to approve each post before it is published. Deleted posts will are listed under Moderate Posts in the Course Options in the left column of the Course Profile. + To create a discussion, follow these steps: + + + Click Add Materials  + Select Add Discussion. + + Fill out the Discussion form. + Enter a Description (optional instructions for the Discussion). + To have the Discussion appear in the Upcoming feed, enter a Due Date. If you do not enter a Due Date, the Discussion will remain accessible in the Discussions index or Course Folder. + To make the Discussion a graded item, check Enable Grading and adjust the grading preferences. + + + +Options + Use Individually Assign (Enterprise only) to only display the discussion to a specific member of a course or a grading group. + Add Learning Objectives to add a custom learning objective, common core, or state standard. Once you have aligned your material with learning objectives, use the Mastery tool to track your students' progress. + +Lock prevents students from posting in the discussion. You may want to lock the discussion after the due date has passed. + +Published enables you to display or hide the discussion from your students. + +Members can see other responses before participating: You can decide if students are able to see their peers' responses before they post. If this is enabled, the other students' posts will be greyed out: You may choose this option to encourage originality in your students' posts. + +Shared Discussion: Enables sharing the discussion with other courses. Shared discussions cannot be graded. + +Copy to Course: Click this to simultaneously create this discussion in another section you administer + + + Click Create to complete. + + +Note: Discussions can also be created within course folders, or added to folders after their creation. + Back to top + Sharing Discussions + Click Here to see our article on Shared Discussions + You can share your ungraded discussion with other courses. This option is located in the Advanced options at the bottom of the popup window when creating a discussion. + + Sharing the discussion will give the discussion a ShareID that other instructors can use to join their classes into the same discussion. You can also automatically share the discussion with your courses and sections. + Limitations of Shared Discussions: + + If you do not see the option to share the discussion under Advanced, it is likely that Grading is enabled. Graded discussions cannot be shared with other courses. + You cannot share discussions after they have been created. + Shared discussions are not available across linked sections. + + Back to top + Reading Discussion Posts + Course admins and students see the discussion toolbar, which floats at the top of the discussion as you scroll through the posts.  + +   + The toolbar includes the following tools: + Post Count and Unread Posts + +   + The Post Count displays the total number of posts and replies on the discussion. The Unread Posts displays the number of posts and replies that have been added since you last loaded the page. + +Note: Opening a discussion on the mobile app does not affect the Unread Posts count. Posts that you read while logged into the Schoology mobile app will still be marked as unread the next time you log in to the web version.  + Unread Posts are highlighted in orange on the right side of the post, such as in the example below: + + Expand All and Collapse All +   + On very long discussions, you may find it useful to use Collapse All to make the page easier to scan and to find posts more quickly. Clicking Collapse All truncates all posts and hides all replies to each post.  + To expand the text on a particular post, click Read More next to where the post is truncated.  + To show the replies on a particular post, click View Replies below the post. + To display all posts and all replies, click Expand All.  + Scroll to Top + + When you are finished reading the latest posts by your students, you can quickly jump back to the top of the discussion in one click by clicking the Scroll to Top icon in the toolbar: +   + Formatting Posts + Sometimes, students opt to draft their discussion posts in another program — such as Microsoft Word or another text editor — and then copy and paste the response into the Schoology discussions post field. Copying and pasting can sometimes bring in unwanted formatting from another program. If this happens, encourage your students to use the new Remove Formatting button in the post field. + + Back to top + Grading Discussion Posts + Highlight User + + Click Highlight User to filter posts by author. Clicking Highlight User displays a list of members in the course, accompanied by the number of posts each member has contributed to this discussion. The total posts appear in green, and the number of posts you have not yet read appears in orange. Students who have not yet posted to the discussion appear at the bottom of the drop-down menu under Not Submitted. + + Selecting a student from the drop-down menu highlights all of the posts that student has created in this discussion, allowing you to see all of the discussion posts by a particular student at a glance. + Unread Posts + Discussions are one of the most dynamic course material types on Schoology. To help you stay organized and keep track of the posts you haven’t seen yet while grading students’ posts to a discussion, you can now see the number of unread posts on a discussion right from the Course Materials page. The number of unread posts appears in orange next to the discussion’s title. + +   + Administering Discussions + Course Admins have a star icon next to their names on discussion posts. This helps students see at a glance which posts may be directions or feedback from the instructor, and which are from their fellow students. + + To delete or edit students' posts: + + Hover to the far right of the post and click the three vertical dots. + Click Edit or Delete. + Click Delete to confirm or enter your change and click Save Changes. + + + Grading + Students who have not yet received a grade for the discussion have the grading button and orange indicator next to their post. + + Clicking the grading button brings up the grading window, where you are able to enter a grade and a comment for the student. This grade applies to all of the students' posts on the discussion, not just the one you have selected. + +   + + How to add a Video to a discussion: + + + How to Use Discussion - Example of how students would interact and respond + + ",2020-09-01T17:15:48Z,2024-03-18T09:11:32Z,2024-03-12T17:49:43Z,2025-04-01T00:00:00Z,0,0,0,0 +6000009183,6000736645,Technology,General Schoology,1,2,Creating and Using Question Banks in Schoology Help Video,"Schoology, Question, Banks"," Keywords: Schoology, Question Banks + Aliases: + + + + Video Transcript: + The video ""Creating and Using Question Banks in Schoology"" by Jonson (RVHS), uploaded on December 19, 2012, is a tutorial on how to effectively create and utilize question banks in Schoology. The video is 232 seconds long and covers the following key points: + + +Creating a Quiz Bank: A quiz bank is created in the resource area, either under personal resources or within a group's resources. Teachers can store numerous test questions here for later use in specific tests. + +Sharing Collections: Collections like 'Quiz Banks' can be created and shared with other instructors who might contribute questions to the bank. + +Adding Questions: Questions can be composed directly within the bank or existing quiz questions from courses can be imported. + +Importing Existing Questions: To import questions, navigate to an existing quiz, go to the questions tab, and use the options button to add selected questions to the quiz bank. + +Using Questions from the Bank in Quizzes: To create a quiz from the question bank, navigate to the appropriate course and folder, add an online test or quiz, and then pull in questions from the question bank. You can select all questions, choose individual questions manually, or have Schoology randomly select a set number of questions. + +Finalizing the Quiz: After adding questions, adjust the maximum points for the quiz, and set other necessary settings like randomizing question order and making the quiz available to students. + + The video aims to assist educators in efficiently managing test questions and creating quizzes in Schoology, thereby streamlining the assessment process. ",2017-11-13T01:19:51Z,2024-03-18T09:11:28Z,2024-03-14T20:14:01Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039529,6001694359,Technology,General Schoology,1,2,Due Dates for Grading Columns in Schoology disabled,"Grading Column, due dates, greyed out, Schoology grades, gradebook"," Keywords: Schoology, due dates, grading, disabled due dates, gradebook. + Aliases: period, grading period, grading columns, grades, feature flag, courses. + + Issue: Teachers report that they can't set due dates (it is greyed out) for added grading columns in the Schoology Gradebook. + + + + Solution: There are 2 parts of the solution.  + 1) All assignments have to have a Due Date. If you see assignments without a due date ask the teacher to set that. + + + + + 2) The due date can be activated through a feature flag that is controlled by the Schoology support team. They are the only ones that can do that. So, have the Help Desk (or a Schoology Support Contact for the district) contact support and ask them to enable it for a particular school. This setting can be activated for individual schools or the whole district.  + + + After Schoology support enables this setting, the due dates on a Gradin Column should look like this: + + ",2024-03-07T22:56:11Z,2024-03-14T19:17:47Z,2024-03-13T17:40:30Z,2025-04-01T00:00:00Z,0,0,0,0 +6000027005,6001168039,Technology,General Schoology,1,2,End-of-Term/Year Schoology Considerations,"Archived Courses, End of year"," Keywords: Archived Courses, End of year, gradebook sync. + Aliases: Schoology, not syncing, out of sync, final grades. + + End of the Year/Term Schoology Considerations + Information to know + Finalizing Feedback, Grading, and Reports + Review Your Courses and Prepare for Next Term/Year + Access to Groups and Support Materials + Additional Supports and Resources + News and Updates + Information to know + Corresponding PowerSchool Courses are archived, not deleted, a few days after the end of the term or school year. Course tiles for the ending term will no longer appear in the drop down menu and will be moved from the My Courses > Current list to the Archived list. See  Archived Courses for more information. + + You do not need to do anything special at the end of the term/year to keep your courses or materials.  You will always be able to access previous courses in the Archived listing.  + Finalizing Feedback, Grading, and Reports + + Finalize feedback to assignments and grades as needed. See Adding Feedback & Grade Comment for more information. + Use Bulk Edit to review and/or update publishing, category, points, due dates, and grading period. See Bulk Edit for more information. + Review and decide which assignments may need to have submissions disabled or locked. See Disable Submissions VS Locking Submissions for more information. + + Check to make sure all grades are published and up to date. + + You may have set some of your materials to Unpublished throughout the school year to prevent students from accessing those items. Unpublishing an item also removes the item from students' final grade report that is visible to them in Schoology. If you have unpublished an item to prevent students from accessing it, but you want the received grades for that item to factor into the student's calculated overall grade, you must re-publish the material(s). See Final Grades and Unpublishing Material on Schoology/PowerSchool for more information.  + Careful: If you used the “Copy Settings” button to transfer the settings from a similar course, final grade settings are not copied with the Copy Settings option.  The Final Grade settings must be configured individually for each course section. See Final Grades for more information. + Add grades for items not completed in Schoology. See Add Grade Column or Disable Submissions on Assignments for more information. + + + Secondary teachers, check to ensure grade data for assignments and final grades have correctly synced from Schoology to PowerTeacher Pro. See Syncing Schoology Grades with PowerTeacher Pro for more information and/or request support from a Digital Learning Coach through a Service Central ticket. + Exporting the Gradebook as a backup and/or to share with next term teachers is an option at the end of the term/year. See Final Grades for more information. + Grades added to Archived Courses after the term ends, will not be reflected in or synced to PowerTeacher Pro. Teachers would need to modify their data in PowerTeacher Pro.  + Print Student Grade Reports as needed. + +    + Optional Student Grade Reports can be printed on paper or saved and shared as a PDF as necessary. See Print Grade Reports for more information. + + Review Your Courses and Prepare for Next Term/Year + + At the end of the term/year, you may wish to save your course and its contents to Resources to allow easy access from a new course. See Save Courses to Resources for more information. + *Note tips for saving Google Drive Assignment Button items in Save Courses to Resources  + + Consider the following scenarios for steps on how to save and reuse your course materials: + + + I’m teaching the same course at the same school again next year. + How do I save and reuse my materials? + + + I’m leaving my current school/organization/department. + How do I share my materials with the instructor who is taking my place? + + + I am leaving my current school/organization/department. + How do I take my materials with me? Recording illustrating process + + + + + + Cleaning up your My Courses list: + NEVER delete a course from the My Courses list. Deleting the course deletes it for ALL members. Instead, unenroll yourself from the course.  + + Schoology courses will be created and populated through PowerSchool in August. Students will appear in the Schoology course members list within 24 hours of being enrolled in PowerSchool. + You will be able to add or import content to courses from Resources or Archived Course once you see courses in the Schoology Courses dropdown or My Courses listing.   + + You can update and organize your material templates directly in Resources at any time. + *Note items in Resources are static, changes made to items in Resources are NOT transferred to that item located out in a course. If you make a change to a material template in Resources, you will need to re-Add to Course to see the update in the course. + + + You can copy grade settings from Archived Courses for consistency and to save time. + Save Rubrics for use in other courses + + + + + Archiving Staff Created Courses - The ability to create, edit grading period, and delete staff created courses is only enabled for short periods of time at the beginning of a term. You can archive a course by editing course info to a past grading period during the open time or submit a Service Central ticket. + Access to Groups and Support Materials + Grade Level/Department Groups in Schoology are a great source for standards, frameworks information and support materials. See Access Groups in Schoology for more information on how to join and leave a group. + + + If you no longer need to be a member of a Group, you can Leave this Group yourself, no need to ask someone! + + + Additional Supports and Resources + + Start of Term/Year Instructor Checklist + Schoology Basics Checklist + Service Central Schoology Solutions + Grade Sync Troubleshooting Checklist + DLI Professional Learning and Support + + News and Updates + As Schoology is always working to improve the function and capabilities of the platform, there are often updates to the way tools work and even new tools and functions that are released periodically. The following are recent updates we want to highlight: + + + Elementary Experience  + Microsoft Immersive Reader Integration + Student Annotations  + Materials Button + + + + Please open/share this Google Doc version of this article if needed: + End of Term/Year Schoology Considerations + ",2021-05-10T20:43:17Z,2024-03-21T19:55:29Z,2024-03-21T19:55:29Z,2025-04-01T00:00:00Z,6,1,0,0 +6000024794,6001168039,Technology,General Schoology,1,2,Error Message when teacher is trying to open File in Schoology,"error, not document owner, access"," Keywords: Error, not document owner, access + Aliases: Schoology + Error Message: {""errors"":{""detail"":""Failed to retrieve provider email for current user"",""source"":{""exception"":""Exception""}}} + + + This error indicates the person attempting to access the assignment is neither the document owner nor the student. This is typically seen when a co-teacher is attempting to access the assignment. See Q: Can my co-teacher and I both grade student work submitted via Google Drive Assignments? ",2020-09-20T18:32:00Z,2024-03-18T09:11:33Z,2024-03-13T17:33:00Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006974,6000736645,Technology,General Schoology,1,2,HOW TO “CHANGE” OR UPDATE YOUR PASSWORD IN YOUR SCHOOLOGY ACCOUNT,"Schoology, Password"," Keywords: Schoology, Password + Aliases: + + + In order for PSD staff or students to use Schoology's mobile app on a cell phone or tablet, one must ""update"" their password online through the portal/web. Please login to the PSD Portal page, then click Schoology and follow the directions below. After updating your password there (in Schoology's PSD landing page), you'll be able to access Schoology on a mobile app.  + + STEP 1 Log on to the PSD Portal, click the Schoology button, and in the Schoology landing page click the pull-down menu near your name, and pick Account Settings.  +                                 + + STEP 2 Scroll down to the segment called “Account Password”. Even though you aren’t really going to “change” your password (because you are really just telling Schoology what your PSD password is), please click on “Change your password”. You will then put your PSD Password into the “New Password” field and the “Confirm Password” field. Then press Submit. Now you should be able to login to your Schoology account on mobile apps. 1. 2. 3 +                               + + ",2017-09-05T00:02:50Z,2024-03-18T09:11:28Z,2024-03-12T17:47:17Z,2025-04-01T00:00:00Z,9,4,0,0 +6000025182,6001168039,Technology,General Schoology,1,2,How Students and Staff Update their Schoology Password for Mobile App Usage,"change password, update before using app, Schoology mobile app"," Keywords: change password, update before using app, Schoology mobile app + Aliases: Schoology, Schoology app, Schoology mobile app +  Watch video below to learn how to change your Schoology password before using the mobile app. This is for Staff and Students only.  + + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + Video Transcription:  + + The video ""How Students and Staff Update their Schoology Password for Mobile App Usage updated March 2022"" by Angela May, uploaded on March 16, 2022, provides a tutorial for updating Schoology passwords in the Peninsula School District. This is particularly important for students and staff who want to use the Schoology mobile app. The video is 227 seconds long and outlines the following steps: + + +Logging into the Portal: Students and staff must first log into the Peninsula School District portal. This step does not apply to parents. + +Accessing Schoology: Once logged in, navigate to 'Core Tools' and select Schoology. + +Profile Verification: Verify that the correct user is logged in, especially if the device is shared. + +Updating the Password: Go to the profile area, then 'Settings', and scroll down to 'Account Password'. Despite the terminology, users aren't changing their password but rather informing Schoology of their existing Peninsula School District password for app use. + +Entering Password Details: Users may need to enter their district password twice and submit it. This process syncs the password with the mobile app. + +Mobile App Installation: After updating the password, users can install the Schoology app on their mobile devices (iPhone, Android, iPad, etc.) and should be able to log in successfully. + +Notification Settings: Users can check the 'Notifications' section in Schoology to see if their mobile devices are connected. + + The video is designed to help users in the Peninsula School District smoothly transition to using the Schoology mobile app by updating their passwords appropriately. + + ",2020-10-27T20:05:16Z,2024-03-18T09:11:34Z,2024-03-14T20:45:17Z,2025-04-01T00:00:00Z,1,5,0,0 +6000006038,6000736645,Technology,General Schoology,1,2,How students see grading comments on graded assignments in Schoology,"Schoology, Graded, Assignments, Comment"," + Keywords: Schoology, Graded, Assignments, Comment + Aliases: + + + How students see grading comments on graded assignments in Schoology help doc. See attached.  + + + + ",2017-08-10T22:00:59Z,2024-03-18T09:11:26Z,2024-03-12T17:46:29Z,2025-04-01T00:00:00Z,0,0,0,0 +6000023252,6001168039,Technology,General Schoology,1,2,How to Change or Edit Your Profile Picture in Schoology and Edit Picture,"Schoology Profile Picture, Schoology Teacher Picture, Schoology Picture"," + Keywords: Schoology Profile Picture, Schoology Teacher Picture, Schoology Picture + Aliases: Schoology + Schoology Profile Picture Expectations: + + profile picture should represent you in a positive manner  + profile picture should be school appropriate + you should have permission to use the picture (copyright) + + + To change your profile picture: + + +Note: If the Edit Picture option does not appear when you hover over your picture, your organization may have different rules for profile pictures. Please reach out to your System Administrator with any questions. + + + Hover over the profile picture and click Edit Picture. + If you already have a photo in place, click Remove Picture to remove your current picture from view. + Click Attach File. + Choose a JPEG, PNG, or GIF file from your device. There is a 5 MB limit per photo file. + If you'd like to use an avatar instead, choose an avatar below. + + + + + + + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; ",2020-05-03T14:04:57Z,2024-03-18T09:11:31Z,2024-03-13T17:31:35Z,2025-04-01T00:00:00Z,1,1,0,0 +6000032318,6000736645,Technology,General Schoology,1,2,How to Find Archived Classes,"Archive, Courses, Gradebook, Grading, Schoology"," Keywords: Archive, Courses, Gradebook, Schoology, Grading + Aliases: + + + go to the Gradebook, and Filter to the Grading Term in Schoology + + + + + Video Transcription: + +   + In the video ""Find Archived Classes, go to the Gradebook, and Filter to the Grading Term in Schoology"" by Angela May, uploaded on November 10, 2022, viewers are provided with a brief tutorial on how to access archived courses and their gradebooks in Schoology. The video is 83 seconds long and covers the following key steps: + + +Accessing Archived Courses: Navigate to 'Courses', then click on 'My Courses'. From there, select the 'Archived' button to view a list of archived courses. + +Entering the Gradebook of an Archived Course: After locating the desired archived course, enter it and go to the 'Gradebook'. + +Filtering by Grading Term: In the Gradebook, you can select the specific grading term relevant to the course. This will display all scores and data for students during that term. + +Manipulating Data: Once in the Gradebook, you have the capability to manipulate and change data as needed. + + Angela's video is a concise guide aimed at helping educators efficiently navigate through Schoology to access and work with archived course information, particularly within the Gradebook. She concludes by offering further assistance for any questions viewers might have. ",2022-11-10T00:27:04Z,2024-03-14T20:49:32Z,2024-03-14T20:49:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000030878,6000542933,Technology,General Schoology,1,2,How to Search for and Join Schoology Groups,"schoology, join, group"," + Keywords: schoology, join, group + Aliases: schoology groups + + The video will explain how to search for our school groups and request access to groups.   + To join an existing Group with an access code: + + Click Groups at the top of Schoology. + Select My Groups. + Click Join Group on the right. + Enter the Group Access Code. + Click Join. + + + Click here for Schoology's Guide to Schoology Groups. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; + ",2022-06-07T02:48:29Z,2024-04-10T18:08:30Z,2024-04-10T18:08:30Z,2025-04-01T00:00:00Z,0,1,0,0 +6000024611,6000736645,Technology,General Schoology,1,2,How to Unpublish Items in Schoology,"Publish, Unpublish, Schoology"," Keywords: Schoology, Publish, Unpublish + Aliases: + + You are able to Publish or Unpublish items in Schoology. Publish items will be visible to students.  Unpublished items are visible to course administrators but not students (members) and will be grayed out. + The Publish icon is a green circle located in the Options area of a material type: + + + + + + + + + Using Folder Availability + Folder Availability can be set to Published, Unpublished, Publish on start date, or Published during date range, giving you greater control over when the folder (and its material) is available to students. This way, you can create material ahead of time but keep it hidden from students until you are ready to cover the material. + If a folder is Unpublished, neither the folder nor its contents will be accessible to students. If it is set to Publish on start date or Published during date range, the folder and its contents will only be visible to students after or during the specified dates. + To adjust these settings, follow these steps: + + Select the Materials tab from the left menu in the Course Profile. + In the folder that you wish to modify, click the gear icon  to the right and select Edit. + In the Availability menu, choose Published, Unpublished, Publish on start date, or Published during date range. + If you choose one of the latter two options, choose the appropriate dates in the calendars in the Date row. + Click Save Changes to complete. + + +Note: The date and time of availability follow the user's time zone. If a student of a course has a different time zone than your settings, the folder will be available according to the date and time of the student's time zone. You can change your time zone in your personal Account Settings. + ",2020-09-02T20:41:55Z,2024-03-18T09:11:32Z,2024-03-12T17:52:39Z,2025-04-01T00:00:00Z,0,0,0,0 +6000022544,6001168039,Technology,General Schoology,1,2,Linking Sections in Schoology,"Schoology, courses, linking, link, new course with linked section"," Keywords: courses, linking, link, new course with linked sections + Aliases: Schoology + WARNING: Before linking sections for any course, please make sure you understand ALL of the information and results of linking sections. If this is the first time you are using Schoology, you should work alongside a colleague and/or DLI instructional facilitator or digital learning coach to ensure you have worked through all the possible pitfalls and are set up for success.  + Linking Your Sections + If you use Schoology Enterprise, you have the option to link the sections of any course together. Course section linking is a great way to manage all sections of a course more efficiently. + When sections are linked, they all share the same set of materials and grade setup. This means you only need to create materials and set up your gradebook once, even when you teach multiple sections of the same course. Linked sections also have toggles you can use to switch between each section instantly, so you can keep the sections separate while enjoying a more streamlined workflow. + The linked sections feature was designed to improve the instructor's experience. Your students will continue to see and experience Schoology in the same way they always have. + +Important Notes about Course Section Linking: + Depending on the settings in place at your organization, this feature may not be available. + Linked sections cannot be imported into Schoology, sections can only be linked after being created/populated in Schoology.  + +Schoology strongly advises against linking or unlinking sections once school has started, as it results in loss of grade data for child sections. When you begin linking sessions together, the master section is the one that you link other sections to. Those sections that are linked to the master section will set aside any existing materials, grade settings, and data. The child linked sections then replace any existing materials and grade setup with that of the master section. + If you need to unlink your linked sections at any point during the school year, be aware that if you separate two linked sections, only the master section retains the materials, setup, grades, and data. Scroll down to Unlinking Sections for additional information. + When you link or unlink sections, student assignment submissions in the child section(s) are not recoverable. As a safeguard against losing grade data for child sections, you are prompted to download a CSV spreadsheet file containing all the grade data for child sections. See the Gradebook File Download when Linking or Unlinking Sections instructions below for details. + + + Requirements for linking sections of a course: + + The sections must be within the same Course. + The sections must be associated with the same grading period. + Enrollment must be unique across the linked sections. There cannot be any overlap in the students. + The sections must have the same Course Admins. + + +Note: + You cannot link one set of linked sections to another set of linked sections. For example, if you have two sets of linked sections (English: Section 1, Section 2 and English: Section 3, Section 4), you cannot combine them to make one linked set (English: Section 1, Section 2, Section 3, Section 4) + + The maximum number of sections to be linked is 10. + + + Back to top + How to Link Sections + If you are a course admin who has the Link sections permission enabled by your system admin, and your sections meet the prerequisites outlined above, you can link your existing sections together by following these steps. + There are three different ways to create linked sections:  + Linking Existing Sections Together + Click your Courses drop-down menu and and select My Courses. Steps 2-7 demonstrated below + + + + In your list of courses, click the gear icon to the right of the section you consider to be the ""master section"". If you have materials in both courses, the ""master section"" is the one that holds the materials and grades you would like to continue to use between the two sections.  + Select Link Existing Sections from the dropddown. + Select the section(s) to link and click Next. + As a safeguard against losing grade data for child sections, you must select to download a grade export file for each section being linked. See the ""Gradebook File Download when Linking or Unlinking Sections"" instructions below for details. + Select the file type to download: + As a Standard CSV spreadsheet. + As a CSV file that you can use to import into other systems, such as an SIS. + + Click Download and Next. + Click Link Sections. + A warning message displays:  ""Materials from (section name) will not be copied into: (section name). Once complete, the sections will share: grade setup, materials, and course profile (of the destination section). Member enrollments will still belong to their respective sections."" This means that the section for which you clicked the gear icon will be the master section–the linked sections will now all have access to and use the materials in that master section. This includes Course Materials and items in your Grade Setup (such as Grading Categories, Rubrics, etc). However, the original rosters of students when the sections were separate will remain the same after you link the sections. + Click Link Sections.  + + If the requirements for linked sections are not met, the other section(s) will be grayed out. If you hover your mouse over the grayed-out section, you will see a tooltip explaining the cause of the issue. +   + + ***************************************************************************************************************** + Creating a New Course with Linked Sections  + (This would only be used for courses you create yourself NOT PowerSchool courses. It is a highly unusual situation. Please contact DLI instructional staff before proceeding) + Alternately, you can create linked sections while creating a new course. To do this: + + Click your Courses drop-down menu and and select My Courses.  + Click the option to Create Course on the top right of the My Courses area. +Note: If you do not see the Create Course button, it may be because your System Admin has not enabled the permission to create new courses for your role. + + In the Create Course menu, press +Add  to add a linked section to the new course and section you are creating. + When the form is complete, click Create to create the new course with a master section and linked sections. + + If you are unsure about how to fill in the Section Code field, check with your System Administrator to ensure your naming convention is consistent with other courses at your school. You can also learn more in this article on section code vs. section school code. + + Adding a New Linked Section to an Existing Course + You can also create new sections that are linked to an existing course from the Course Options area of the existing section. + To create a new section that will be linked to an existing section: + + Click Courses on the top navigation bar. + Select the section in the menu that you would like to make the master section. + Click Course Options in the left column of the course page and select Edit Info. + Click +Add in the top Section Name row to create new sections that are automatically linked to the current section.  + + + Back to top ",2020-03-24T22:38:07Z,2024-03-18T09:11:30Z,2024-03-13T17:30:31Z,2025-04-01T00:00:00Z,3,6,0,0 +6000022663,6001168039,Technology,General Schoology,1,2,Linking or Merging Staff Schoology Account with a Parent Schoology Account,"merge, link, parent accounts"," Keywords: Merge, link, parent accounts + Aliases: Schoology + Directions for linking Parent Accounts from different organizations and Merging Staff accounts with Student Accounts. + Here are the instructions and some FAQs from Schoology:    + https://support.schoology.com/hc/en-us/articles/206125027-How-do-I-Link-Accounts- + + Linking parent accounts: + https://support.schoology.com/hc/en-us/articles/201000893-Linking-Parent-Accounts-Across-Different-Organizations ",2020-03-31T13:13:09Z,2024-03-18T09:11:30Z,2024-03-13T17:31:21Z,2025-04-01T00:00:00Z,5,2,0,0 +6000024919,6000736645,Technology,General Schoology,1,2,Make an Update into an Announcement in a Schoology Course,"Update, Announcements, Schoology"," Keywords: Schoology, Update Announcements + Aliases: + + Make an update into an announcement + To make a course Update into an Announcement, check the bell icon next to the Post button.  This must be done at the time the update is created. You cannot change an Update into an Announcement after it is posted.  + + + This promotes the update to the top of the Updates page and to the top of the Course page until you remove the announcement from the top. + + ",2020-10-03T17:20:27Z,2024-03-18T09:11:33Z,2024-03-12T16:55:26Z,2025-04-01T00:00:00Z,3,0,0,0 +6000024514,6001168039,Technology,General Schoology,1,2,Manage Administrator Roles of Members in a course,"members, administrators, roles, manage materials, section override roles"," + Keywords: members, administrators, roles, manage materials, section override roles + Aliases: Schoology + Assigning roles within a course + To assign an override role to a member in a section you administer: + + +Navigate to the Members page of the section. + + Click the gear icon to the right of a user’s name. + +Select Make Admin from the drop-down menu. + + At this point, the user is a course admin with organization-level permissions controlling what they can do in Schoology and this course section. + After the user is an admin, click the gear icon again. + +You’ll see a new option, Set Section-level Role. + + Click on this to see the section override role options. + A pop-up appears showing the options to either keep the user’s organization-level role or to assign a section-level role. + +Click Save to apply any changes. + + + + Icons + In Schoology, the shield icon is used to indicate admin status in a course or group. However, if your Enterprise organization has enabled the Section Override Roles feature, you may see different icons: + + +The shield-with-star icon, indicating that a user is a course admin and their organization-level role permissions apply within that section. This icon also applies to group admins. + + +The blank shield icon, indicating that a user is a course admin with a section override role assigned in that section.  + + + For example, in the screenshot below, the user is course admin with an organization-level role and permissions in Math 5: Section 2. In Math 5: Section 3, a blank shield icon indicates that a section override role is in place that overrides the user's organization-level role and permissions. + + + ASSIGNING SECTION OVERRIDE ROLES (ENTERPRISE INSTRUCTORS) + Follow + + Section override roles give course administrators the ability to empower a co-teacher, teaching assistant, paraprofessional, or substitute teacher, to name just a few examples, with section-specific permissions that may be different than the global permissions they have with their organization-level role (such as teacher or student).   + + There are six default categories that cover many likely role scenarios: + + + Role Name + May be great for... + + + Edit Grades / Edit Materials + + Co-Teacher + Special Education Co-administrator + Substitute Teacher (Long Term) + + + + Edit Grades / View Materials + Teaching Assistant + + + View Grades / Edit Materials + + Teacher Advisor + Grade-Level Lead + + + + View Grades / View Materials + + Principal + Mentor teacher + Student Teacher + + + + No Grades / Edit Materials + + Curriculum team + Office Managers + + + + No Grades / View Materials + + Paraprofessionals + Substitute Teacher (Short-term) + Tutor or Advisor + Visiting Teacher + + + + It’s important to remember that section override roles can both enable and disable permissions for users in specific sections. + + For example, if a user has organization-level role permissions which allow them to Manage materials, but he or she is enrolled in a section with a section override role permission which does not allow them to Manage materials, then he or she will be losing permission to edit materials within that section. + Likewise, if a user has organization-level role permissions which do not allow them to Manage materials and is enrolled in a section with a section override role permission which enables them to Manage materials, then he or she will be gaining permission to edit materials within that section. + + +Note: If you aren't sure which permissions are available to a user based on their organization-level role, please reach out to your organization's Support Contact. + + + ",2020-08-23T20:46:01Z,2024-03-18T09:11:32Z,2024-03-13T17:32:04Z,2025-04-01T00:00:00Z,8,0,0,0 +6000014792,6000736645,Technology,General Schoology,1,2,Reorder Groups & Courses in Schoology,"Schoology, layout, Reorder, Groups"," Keywords: Schoology, layout, Reorder groups + Aliases: + + You have three options for learning about this topic... + + 1 - Watch a video: + + + + 2 - Interactive Video + + Click here for an Interactive How-to Reorder Courses in Schoology + + + 3 - Read through text and images + + Reordering Courses and Groups in Schoology + + Courses can be reordered from the My Courses view as well as from the Course Dashboard. + Groups can be reordered from the My Groups view: + + 1. When in GROUPS, click on My Groups  + + 2. Click on Reorder Groups button + + + 3. Click and drag Group up or down on the list. + + + + The top 12 groups will be seen in the drop-down menu.  + + Reordering Courses works the same way. + + + ",2018-08-07T02:51:27Z,2024-03-18T09:11:28Z,2024-03-12T17:55:43Z,2025-04-01T00:00:00Z,6,1,0,0 +6000014878,6000542926,Technology,General Schoology,1,2,Reordering Courses or Groups in Schoology from Course Dashboard,"Reorder, Schoology Course, Course, Reordering"," Keywords: Schoology Reorder Reordering Course Dashboard + Aliases:  + This video will show you how to reorder or arrange your Schoology Courses. + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + +  1. Start on your home page (Peninsula School District logo in the top left)  +  2. Click the COURSE DASHBOARD tab +  3. You can reorder the courses by clicking and dragging course icons to the location you want. + Reordering Courses and Groups in Schoology + + Courses can be reordered from the My Courses view as well as from the Course Dashboard. + Groups can be reordered from the My Groups view: + + 1. When in GROUPS, click on My Groups  + + 2. Click on Reorder Groups button + + + 3. Click and drag Group up or down on the list. + + + + The top 12 groups will be seen in the drop-down menu.  + + Reordering Courses works the same way. + + + + ",2018-08-10T21:59:41Z,2024-03-18T09:11:28Z,2024-03-13T17:28:31Z,2025-04-01T00:00:00Z,15,4,0,0 +6000024588,6001168039,Technology,General Schoology,1,2,Save Courses to Resources in Schoology,"courses, schoology resources, course materials, saving course materials, resource collection, template for future course"," Keywords: courses, schoology resources, course materials, saving course materials, resource collection, template for future course + Aliases: Schoology + As a course comes to an end, you can save the materials you've created to your Resources. This enables you to copy your materials to future courses or share them with other educators. + + Does this save a ""live"" version of my course or a copy? + Schoology Resources acts as a file storage area: When you save your course it creates a copy of the materials from your course to be used as a template for future courses. There is no sync between the version in your course and the copy in your resources. If you made a change in your course, this does not update the copy in Resources. This works the other direction, too; if you change the copy in Resources, that doesn't change the original in your Courses. + Think of your current course as a written notebook with all your lesson plans. You can take that entire notebook to the copier and make an exact duplicate of all your lesson plans as they exist at that time, and then file that duplicate away for future reference. But if you change your current lesson plans, the duplicate in your file isn't changed.  + + Save a Course to Resources + If you wish to reuse all the materials you've created for the course, use the Save Course to Resources option. + To save an entire course's materials to your Resources: + + Navigate to the Materials page of the course you'd like to save to Resources. + Click Options at the top. + +Select Save Course to Resources from the drop-down menu. + + Select the Resource Collection in which you'd like to house your course content. If you haven't created a collection, you can add the course to your Home collection. + Optional: Select a folder within the collection to which you'd like to save your course material.  + +The Save as field indicates that your course materials will be saved in a new folder within the selected destination in your Resources. Within that folder, the materials remain organized in the same structure that was used in the course. + + Click Submit to complete. + + +Important Notes: + Course materials are saved as ""templates"" to Resources. Other course-specific items, such as members, student submissions, the course profile picture, and calendar events are not saved to resources.  + Depending on the number of materials in the course, it may take some time to save the course to Resources. In this case, you will see a message that reads, ""Your large operation is currently being executed. You can access a list of your large operations from your Transfer History area."" Check out this article to learn more about Transfer History. + If you applied Student Completion Rules (Enterprise only) to your course, the rules are retained when the course is copied to Resources. This also means that when you copy that course content into a new course section, the original rules and sequencing are still in place.  + If you create Google Drive Assignment button items, you may want to attach the google file to the assignment before saving it.  This will ensure you have the correct file associated with the assignment the next time you want to use it.  You will need to re-attach the Google File with the Google Drive Assignment button once it is in the new course.  See this for more information: &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + Save individual materials or folders to Resources: + If your course is organized into folders, you can save individual folders and their contents to Resources. + + Navigate to the Materials page of the course. + Click gear icon to the right of the material or folder you'd like to save. + +Select Save to Resources from the drop-down menu. + + Select the Resource Collection in which you'd like to house your course content. If you haven't created a collection, you can add the course to your Home collection. + Optional: Select a folder within the collection to which you'd like to save your course materials.  + +If you are saving a folder, you'll see a list of the materials within the folder that will be saved to your Resources. + + Click Save Copy to complete. + + +Important Notes: + Course materials are saved as ""templates"" to Resources. Other course-specific items, such as members, student submissions, course profile picture, and calendar events are not saved to resources.  + If you applied Student Completion Rules (Enterprise only) to a folder, the rules are retained when the folder is copied to Resources. This also means that when you copy that folder into a new course section, the original rules and sequencing are still in place.  + + + + + See this for more information on using the Google Drive Assignment Button ",2020-09-01T02:56:17Z,2024-03-18T09:11:32Z,2024-03-13T17:32:30Z,2025-04-01T00:00:00Z,5,0,0,0 +6000006037,6000736645,Technology,General Schoology,1,2,Schoology - Changing Section Name,"Schoology, Course, Section, Name"," + Keywords: Schoology, Course, Section Names, Course Names, PowerSchool Sync + Aliases: Schoology, LMS, SIS, PowerSchool, Changing Names, Unique Course Name, Unique Section Name + + + See attached for help doc on how to make courses in Schoology unique to your. class. This makes it very helpful to know which specific course (and which grading period course) you are working in. + * PSD Courses for students are created through PowerSchool. You should NOT change the ""Course Name"". Doing so will cause confusion in how the Course Name is displayed for others that are instructors and members of that overarching Course, and will also mess up the future PowerSchool sync.  + + Example; There are 4 teachers that teach Kindergarten in a particular building. ATTENDANCE KINDERGARTEN is the main overarching course with 4 sections (one for each teacher). If one teacher changes the Course Name to Mr. John Doe's K  Kids, it will show as ""Mr. John Doe's K  Kids"" for ALL the kindergarten courses at that school. + + Instead, change the section name of the course. This allows you to create a unique ID for your course while not affecting other teachers. Please see Graphics below for further clarification:   + +   + + + ",2017-08-10T22:00:56Z,2024-03-18T09:11:26Z,2024-03-12T16:46:38Z,2025-04-01T00:00:00Z,12,3,0,0 +6000006023,6000736645,Technology,General Schoology,1,2,Schoology - How to Access Groups (Joining/Leaving),"Schoology, Groups, Join, Leave"," Keywords: Schoology, Group, Groups, Join, Leave, Students, Staff + Aliases: Schoology Group, Schoology Groups, Joining Group, Leaving Group, Student Access + + The video below walks you through how to access groups in Schoology.  + + Video outlining how to search for and Join Grade Level/Department Groups to access frameworks, curriculum resources, and other support materials. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + Groups at your School or District + You can see all groups in which you are enrolled, as well as groups at your school, by clicking Groups, then My Groups on the right. Click the School Groups tab to see groups at your school. Use the drop-down menu to choose different schools within your organization (if applicable). + + + + Join Groups + When you find a Group that you feel you should be a member of, click Join Group and refresh. If no approval is needed, you will now see the Group in your drop-down menu and can access the Resources. If approval is needed, please request approval. Some groups are set to ""Invite Only"" and would require an invite from the Group Administrator.   + + + Leave Groups + +If you no longer need to be a member of a Group, click on Leave this Group. You should no longer see the group listed in your Group drop-down or My Groups list.  + + + Schoology Public Groups + Schoology has also created open groups based on areas of study and teaching techniques. You can view and join the Schoology Public Groups by clicking the Public Groups tab. + + + Group Updates + Updates are meant to be brief messages posted to your group. When updates are posted to your group, they will appear in the Updates section of your group as well as on each in the Recent Activity area of members in your group. + + + + + ",2017-08-10T22:00:37Z,2024-03-18T09:11:26Z,2024-03-12T20:00:53Z,2025-04-01T00:00:00Z,4,2,0,0 +6000006025,6000890679,Technology,General Schoology,1,2,Schoology - How to Create a Group,"Schoology, Groups, Permissions, Group, Create"," Keywords: Group, Groups, Schoology, Create, Creating, Creation + Aliases: Group, Group Permissions, Group Creation, Schoology Group, How-To + + All staff members have the ability to create groups in Schoology. When creating a group, it is important to understand the permission assigned to the individual group. The video below will walk you through the process of creating a group, help you learn more about the various permission options, and how teachers and/or students can access the group.  + + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt; + + More Tips and Tricks:  + + By default, any member can post updates. If you are a group administrator, you can limit this ability to only other group administrators. To do so, follow these steps: + + Click Groups in the top menu and select a group you administer. + Go to Group Options in the left menu of the group page and click Edit Privacy/Group Settings. + Click All Members in the Post group updates row to enable or disable this feature. + Click Save Changes to complete. + + + + + For Instructions on how your students can join groups, please refer to this link: https://psd401.freshservice.com/support/solutions/articles/6000006023 + Please call Help Desk at (253) 530-3711 if you have any questions or are needing assistance.  ",2017-08-10T22:00:38Z,2024-03-18T09:11:26Z,2024-03-12T17:35:04Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025788,6000736645,Technology,General Schoology,1,2,Schoology - Restore Deleted Course,"Schoology, Restore, Deleted, Courses"," Keywords: Schoology, Restore, Deleted, Courses + Aliases: + + When a course is accidentally deleted and needs to be restored, it is important to follow the process as stated below to ensure that the connection with the PowerSchool gradebook is re-established.  + + If the course has been deleted and the overnight sync has not run (meaning a new course has not been created in its place) then the course can be re-enabled.  +     Courses > My Courses > Deleted Courses > Navigate to the appropriate school > Select the course > Restore + + If the course has been deleted and the overnight has run (meaning a new course has been created in its place) then it is important to delete the newly created course first, prior to restoring the deleted course.  +     Courses > My Courses > Use the search tools on the right of the screen to find the teacher's courses > click on the newly created course, ensuring that it is blank but members include students from the course > go back to the course listing (from the initial search) > click on the grear > click Delete + +     Once the newly created blank course has been deleted, go and restore the course that was accidently deleted. Courses > My Courses > Deleted Courses > Navigate to the appropriate school > Select the course > Restore + + Question? Ask Natalie for help    ",2021-01-08T06:02:58Z,2024-03-14T19:17:47Z,2024-03-12T18:00:24Z,2025-04-01T00:00:00Z,1,1,0,0 +6000026918,6001168039,Technology,General Schoology,1,2,Schoology Basics Checklist,"Schoology, Schoology 101, Schoology Basics, schoology support"," Keywords: Schoology, Schoology 101, Schoology basics, schoology support,  + Aliases: Schoology +  The Schoology Basics Checklist will guide you through steps for setting up and using Schoology. + + Schoology Basics Checklist ",2021-04-30T17:13:59Z,2024-03-18T09:11:36Z,2024-03-13T17:35:59Z,2025-04-01T00:00:00Z,4,11,0,0 +6000024609,6000736645,Technology,General Schoology,1,2,Schoology Course Templates,"Schoology, Templates"," Keywords: Schoology, Templates + Aliases: + + Schoology has created a number of Course Templates you can use for inspiration in organizing materials and content as well as copy directly to any of your courses.  + + You will find the Course Templates in the PSD Schoology Forum: + https://psd401.schoology.com/group/1917525011/materials#/group/1917525011/materials?f=150650015 + ",2020-09-02T17:03:38Z,2024-03-18T09:11:32Z,2024-03-12T17:52:13Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024847,6000736645,Technology,General Schoology,1,2,Schoology Grade Set Up,"Gradebook, Setup, Grades"," Keywords: Schoology, Grades, Setup + Aliases: + + + Grade Setup is an important step in organizing and preparing your course. It will enable you to use the gradebook to manage and communicate the progress of learning with students and families if you choose to.  Please see the different information for Elementary and Secondary.  + + General Information + The following is general information about the settings and functions of the Grade Setup tab. While you will want to be familiar with this section, please the specific information fro Elementary and Secondary at the end. + + Use the Grade Setup area to adjust grade settings for your course. In this area, you can manage your Grading Categories, create scales and rubrics, adjust the weights of your grading periods, and enable Final Grade Settings for your student reports. + To access Grade Setup, click Grade Setup on the left side of your course. + + +Note:  As a Schoology Enterprise district, you may not have edit access to all areas of this page based on the permissions in place at your organization. Please reach out to DLI Instructional Team with any questions. + Grading Categories + Grading Categories enable you to organize graded items in the course. At least one grading category is required in order for you to use the Gradebook. Common examples of categories include Classwork, Homework, or Quizzes. There is no limit to the number of categories you can create, and you can weight each according to your own definition. + To add a new category: + + Click Add in the Categories area. + Enter a Name. + Select either Percent or Total Points as the category calculation method. Click here to learn about the difference between Percent and Total Points as calculation methods. + Use Drop lowest to automatically drop the lowest n grades within that category from each student's overall score in the course. + Click Create to complete. + + + +Note: If you are syncing grades to PowerTeacher Pro, you will need to leave Calculate by as Total Points for each category for both weighted and non-weighted categories. + + +Tip: Click the star icon to the right of one of your categories to mark it as your default category for newly-created materials. + + + To delete a category: + + Hover over the category you'd like to delete and click x that appears to the right of the category. + If there are any course materials attached to the grading category, you will be prompted to assign another category to those materials before you can proceed to delete: + + Once the materials are attached to another grading category or there are no materials attached to the category, click Delete to complete. + + + + + Weight Grading Categories + After you have created at least one category, you can choose to weight the categories for your course by checking Weight Categories. + Enabling weighted categories displays a new Weight field next to each Category name. Enter proportional values into these fields to adjust the weight for each category. + +Important Notes: + Grading Categories cannot be changed throughout the course without impacting all grading periods of the course. For example, changing the grading category weights for the 2nd Quarter will also change the calculated grades in Quarter 1. + Weights are relative to each other. You can view the Category's actual percentage value of the next to the Weight field. For example, if Weight Categories is checked, and I have four categories with a weight of 100, the percentage of each category within the overall grade is 25%. + If one weighted category has no graded materials associated with it, then the category's weight is evenly distributed across the other categories. + + + + + +Note: If you are syncing grades to PowerTeacher Pro, you will need to leave Calculate by as Total Points for each category. + + In order for syncing to work correctly between Schoology and PowerTeacher Pro, you will need to make sure Traditional Grade Calculations in PowerTeacher Pro have been set to Category Weighting.  See this Guide to Schoology/PowerTeacher Pro Grade Set Up for more information on grade set up:  + + + + + Edit Categories + To make changes to an existing category, click the category name. In the popup window that displays, you may adjust: + + The Category Name. + The Calculation Method. + The number of low scores you'd like to drop from the overall calculation. + The weight of the category. + + + + + Grading Periods & Final Weights + The Grading Periods & Final Weights area enables you to view all of the grading periods associated with your course, as well as the weighted percentages of each grading period. Depending on the settings in place at your school, you may be able to add or remove grading periods to your course. + To add or remove a Grading Period, follow these steps: + + Click Edit to the right of the Grading Periods & Final Weights. + Select from existing Grading Periods. + If there aren't any grading periods listed in your school, you can add a new one to the course by entering a title (SP2018 or 2018-2019 Semester 1, for example) and a start and end date. + If you don't see the ability to add grading periods to your course, contact a Digital Learning Coach for support. + Click Save to complete. + + +Note: Assignments, assessments, test/quizzes, or graded discussions designated as midterm/final appear in this area. These items can be given a weight, calculated as part of the student's overall grade, and can be viewed in the Final/Midterm Material Grades filter in the Grading Period drop-down menu in the Gradebook. + + Final Grade Settings + Use Final Grade Settings to customize how final grades calculate and display to students. To adjust these settings: + + Select the Scale under Final Grade Settings: + +Numeric — displays the final grade as a percentage. + +A+/- — displays the final grade as a letter (A, B, C, D, F, +/-) + You can also select a custom grading Scale in this area (see below for details). + + + Check Round Period/Final Grades to round grading period grades and final grades. + Click Save Changes to complete. + + The Final Grade Settings area also includes the Control Grading Columns in Gradebook and Visibility Settings sections. Learn more about these settings in Grade Setup: Final Grade Settings. + + + Grading Scales & Rubrics + Create custom Grading Scales and Rubrics to grade your materials or apply them to your Final Grade Settings. Grading Scales map an alphanumeric value of your choice to a percentage grade (0-100), and rubrics enable you to score an an assignment, graded discussion, or test/quiz question based on several criteria. + Scales + + In the screenshot above, a System Admin created the scales with the lock icons at the system-level in an Enterprise organization. Instructors cannot edit these scales. + +Tip: Click the star icon to the right of a scale to mark it as your default scale for newly-created materials. + + For the Peninsula School District, the Letter Grade Scales have been set up and locked to match the PowerSchool Settings. You  will not have the ability to edit Percentage-based scales.  + +Note: The Numeric and A +/- scales are pre-populated for all Schoology instructors; you cannot remove these from the Scales list.  + Rubrics + To add a rubric: + + Click the Add button in the upper right in the Grading Scales section. + Select the Rubricoption and fill out the form: + Enter a name for the rubric. + Create titles and descriptions for each criteria. + To add additional rows of criteria, click on the +Criteria button or +Learning Objective button. + To add additional columns to the scale, hover over the cell and click on the + icon that appears to the left and right of each cell. + To remove a row or column, hover over the cell and click on the x icon that appears in the upper right. + To reorder the rows, click on the double bars to the left and drag it to the appropriate location. + Use the menu items on the upper left to close or hide the rubric. + The Total Pts for the rubric automatically adjust as you add rows and columns. + + + To create a rubric using learning objectives or standards, click the Alignments link next to Criteria. + Click Create to complete. + + Click here to learn more about using rubrics. + + + Copy Settings + You can copy these settings to other courses you administer using the Copy Settings button. + + Click Copy Settings in the upper right corner. + + Choose to copy Categories, Grading Scales, Rubrics, or all three. Grading Periods and Final Grade Settings cannot be copied. + Select the course(s) to which you'd like to copy the grade settings. You can only copy to courses for which you are a Course Admin. + Click Copy to complete. + + + Elementary Grade Setup Options Click on the link for more information:  + + Elementary Schoology Grade Set up and Gradebook Options + + Secondary Grade Setup Options  + +Please click here for the self-guided flowdeck to walk you through setting up your Schoology gradebook with the option to sync to PowerSchool. Guided Schoology & PowerTeacher Pro Gradebook Setup for Secondary + + ",2020-09-25T15:24:41Z,2024-03-18T09:11:33Z,2024-03-12T16:53:10Z,2025-04-01T00:00:00Z,4,2,0,0 +6000015572,6000736645,Technology,General Schoology,1,2,Schoology vs Google Classroom Explanation by Katie Siemer,"Schoology, Google Classroom"," Keywords: Schoology, Google Classroom + Aliases: + +  Schoology vs. Google Classroom ",2018-09-24T15:10:17Z,2024-03-18T09:11:29Z,2024-03-12T17:56:37Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024918,6001168039,Technology,General Schoology,1,2,Set Default Landing Page for a Schoology Course,"Schoology, Defualt page, updates, Materials, change default landing"," Keywords: Default page, updates, materials, change default landing + Aliases: Schoology + What is the Default landing page? + By default, teachers and students land on the course Materials page when accessing a course. The Materials page displays course folders and the Materials Index for easy access to course content. Teachers may change the default landing page to the Updates area to focus students' attention to Updates in the course. + + + Click Course Options in the left menu + Select Edit Privacy/Course Settings. + In the Default Landing Page menu, select Updates. + Click Save Changes to update your settings. + ",2020-10-03T17:14:46Z,2024-03-14T19:17:47Z,2024-03-13T17:33:14Z,2025-04-01T00:00:00Z,1,0,0,0 +6000024928,6000736645,Technology,General Schoology,1,2,Setting to Display Overdue Materials in Student Schoology Accounts,"Schoology, Overdue"," Keywords: Schoology, Overdue + Aliases: + + + Important Information for Teachers + For graded materials to display in your students’ Overdue area, all of the following must be true:  + + Materials are visible to students. Hidden or unpublished materials do not appear in the Overdue area. + You have enabled Submissions for Assignments. + +   + You have not locked Submissions for Assignments. + + You have assigned the course material to a Category. + Course materials must meet these conditions to display in the Overdue area, to trigger Notification emails, or to be included in the Parent Email Digest.  + +Note: LTI and External Tool materials with due dates do not trigger Overdue Submissions because Schoology does not automatically detect submissions from external tools. + + For more information on setting up Overdue Notification: + HOW DO STUDENTS AND THEIR PARENTS RECEIVE OVERDUE NOTIFICATIONS? + + Overdue Area + The Overdue area on the right side of the homepage displays a list of materials that they did not turn in on time. It appears for students who have at least one item that they did not submit before the posted due date. Overdue materials are listed from most- to least-overdue, with the most-overdue item at the top. + +Note: The Overdue area appears on the homepage only, it cannot be enabled at the course-level. + + + Overdue Submissions in Courses with Subperiods + If a course is associated to a year-long grading period that contains sub-periods (""1st Semester"" and ""2nd Semester,"" for example) and the student does not make a submission to an assignment posted in the first semester, the student will continue to see this item in the Overdue pane going into the second semester. This is because the course is associated to a year-long course with sub-periods and the course has not yet archived.  + + Notifications Settings + To receive email or text notifications for overdue materials, course members can enable the Course Materials Overdue option in the Notifications area. Select On in the dropdown menu to receive notifications for overdue materials in all your courses, or select Custom and choose the courses for which you want overdue notifications. + + Note: While the item may remain in the Overdue pane, students and parents will receive only one notification per late material regardless of how long it remains unsubmitted.  ",2020-10-05T15:22:21Z,2024-03-18T09:11:33Z,2024-03-12T16:56:23Z,2025-04-01T00:00:00Z,0,1,0,0 +6000026917,6001168039,Technology,General Schoology,1,2,Start of Term/Year Instructor Schoology Checklist,"schoology, beginning of the year, term year, prepare your courses, adding materials and grading, elementary schoology grade set up, gradebook options, course templates, course section linkinig, set up courses, creating courses"," Keywords:prepare your courses. adding materials and grading, elementary schoology grade set up, gradebook options, course templates, course section linking, syncing schoology grades with PowerTeacher Pro, final grade settings, course templates, set up courses, creating courses + Aliases: Schoology, PowerSchool + Please open and use this document to guide you through set up each new term + Start of Term/Year Instructor Checklist + ",2021-04-30T16:36:12Z,2024-03-18T09:11:36Z,2024-03-13T17:35:46Z,2025-04-01T00:00:00Z,8,6,0,0 +6000033069,6000736645,Technology,General Schoology,1,2,Student Annotation in Schoology Assignment,"Schoology, Student, Assignment, Annotation"," Keywords: Schoology, Student, Assignment, Annotation + Aliases: + + Student Annotations  + + Instructors + Instructors can create an assignment that allows students to annotate a file. This feature allows teachers to provide an attachment as part of the assignment without downloading or uploading it multiple times or assigning it individually to students.  + This assignment type provides students with the following annotation options: + + Add a text box + Add shapes, for example, circle, square, or rectangle + Highlight parts of the attachment  + Pen tool for drawing and writing + + + +Note: Type annotations, for example, underline, highlight, and squiggly will only work for text within an uploaded document. Type annotations will not work on images, even if the image is of text. + + Creating an Annotations Assignment + + From your course, click Add Materials. + + Select Add Assignment.  + + Under Format Options, click Annotations Assignment.  + + Upload a file from your device.  + +Note: Accepted file types: Docx, HTML, JPG, PDF, PNG, PPTX, RTF, TXT, XLS, XLSX, and XML. + + + Fill in the rest of the Create form. + Click Create. + + Reviewing or Grading an Annotations Assignment + After a student has submitted their assignment, the instructor can review and grade it from the class assignment.  + + In the Submissions area, select Needs Grading. + Review the student's responses. + Type a grade into the Grade box. + Add notes for the student in the available text box. + Check whether or not you want the grade and notes to Show to the student. + Click Submit. + + + + Students + Student Annotations offer students a new assignment experience; however, the student display and available options can vary at the elementary and secondary grade levels. + + From within the assignment, click: + Elementary: Draw or Type + + Secondary: Start Assignment + + + + Annotate the file from the Doc Viewer using the annotation tools available in the editor. Changes are automatically saved.  + When you are finished, click the following: + Elementary: I'm Done  + + Secondary: Submit + + + + Optionally, to clear annotations, click Clear All. Then, click Clear All again to confirm. + To go back without saving, click Back. + + Students who have submitted their work can select the assignment again to review their submission. + Elementary Options + Continue Assignment  + Students who have not submitted their assignment can resume working where they left off. + + Click into the assignment.  + Click Continue. + Continue annotating the assignment.  + Click Previous Submission to revert to a previous submission of the assignment. + Click Open Submission to confirm the reversal. Click Stay Here to keep annotating the current version. + + + + Try Again After Submitting + A student can return to an assignment if an instructor wants the student to try the assignment again. + + Click on the assignment. + Click Try Again.  + Continue annotating the assignment. Previous annotations will still display. + + Secondary Options + Edit Draft + Students who have not submitted their assignment can resume working where they left off.  + + Click into the assignment. + Click Edit Draft.  + Continue annotating the assignment. + Click Back to exit the assignment + + Re-Submit Assignment + A student can return to an assignment if an instructor wants the student to try the assignment again. + + Click on the assignment. + Click Re-Submit Assignment.  + Continue annotating the assignment. Previous annotations will still display. + + ",2023-02-05T21:26:59Z,2024-03-14T19:17:47Z,2024-03-12T17:01:37Z,2025-04-01T00:00:00Z,0,0,0,0 +6000022546,6001168039,Technology,General Schoology,1,2,Unlinking Sections in Schoology,"Courses, Schoology, sections, unlinking, gradebook, unlink"," Keywords: courses, schoology, sections, unlinking, gradebook, unlink + Aliases: Schoology +   + +Unlinking Sections  + Once you've linked sections, you can also unlink them. However, when you unlink sections, the materials, grades, and data will remain only in the master section.  + + Unlinking will only be possible within the first 10 days of a term. After that, please contact the Help Desk or a Digital Learning Coach for support.  + + Schoology does not recommend unlinking sections once the school year has begun or once student submissions have been made in the child section. + +Note: When you link or unlink sections, student assignment submissions in the child section(s) are not recoverable. As a safeguard against losing grade data for child sections, you are prompted to download a spreadsheet file containing all the grade data for child sections. See the Gradebook File Download when Linking or Unlinking Sections instructions below for details. + To unlink sections: + + Click Courses at the top of the screen. + Select My Courses.. + In your list of courses, click the gear icon to the right of the linked sections. + Select Unlink Sections from the drop-down menu on the gear icon. + + When you click Unlink Sections, you are prompted to select the section(s) to unlink, as well as the two options of what happens to the unlinked section(s). Make sure you are aware of the effects: + + +Unlink and restore original section — restores that section to the way it was before it was linked. If it was an existing section with data, that data that existed before you linked the sections will be restored.  Only the master section retains the materials, setup, grades, and data. In other words, any material created after linking sections will only be retained in the master section when you unlink. The child section will revert back to what it looked like before you linked the sections. + +Unlink and move enrollments into an new section — moves the students enrolled in that section into a new blank course - without materials or any other data. This action cannot be undone.  + + + As a safeguard against losing grade data for child sections, you must select to download a grade export file for each section being unlinked. See the Gradebook File Download when Linking or Unlinking Sections instructions below for details. + + Select the file type to download: + As a Standard CSV spreadsheet. + As a CSV file that you can use to import into other systems, such as an SIS. + + + Click Download and Next. + Click Unlink Sections to complete the process. + + Gradebook File Download when Linking or Unlinking Sections + When you link or unlink sections, the grade data for child sections is not retained–only the student grade data for the master section remains visible in Schoology. The child sections are restored to how they were before the sections were linked or unlinked. + For this reason, Schoology strongly recommends against linking or unlinking during the school year; but we also realize that sometimes you will have link or unlink sections. For this reason, we've added a safeguard to ensure that grade data in child sections is still available to Course Admins: requiring a download of the gradebook spreadsheet for each child section when linking or unlinking.  + Before completing the linking or unlinking process, Course Admins must choose from one of two downloads:  + + +Standard CSV: Select this option to download a CSV file version of your gradebook. This spreadsheet is formatted similarly to how it is in Schoology, with the student names vertically and material titles along the top. + + +CSV for import into other system: Select this option to download a CSV file with more detailed student data. This spreadsheet is separated by columns for mapping purposes to use to import into another system, such as an SIS gradebook.  + + + Grade Calculation Differences + There are several important differences in how grades are calculated between the two formats. + + +  +Standard CSV +CSV for import into other system + + +Hidden or Unpublished Materials + +Are not included in Overall or Grading Period grade calculations. + +Are included in Overall or Grading Period grade calculations. + + +Factors +Items with a factor are multiplied by that factor and then included in the final score. +Items with a factor are not multiplied by that factor before being included in the final score. + + +Weighted Categories + +Do impact grade calculations. + +Do not impact grade calculations. + + + Be sure to consider these variables when deciding the file format to download. + +Notes:  + Ungraded items will not appear in the CSV.  + Individually assigned items will be marked with a hyphen for students who were not assigned the item.  + + + Back to top ",2020-03-24T22:41:44Z,2024-03-18T09:11:30Z,2024-03-13T17:31:03Z,2025-04-01T00:00:00Z,0,1,0,0 +6000034873,6001576430,Technology,Gmail,1,2,Creating a Gmail Template,Email," Keyword: Gmail, Template + Aliases: Email + + Summary: + This guide goes over how to create and open templates in Gmail. + + 1. Open a new tab and open Gmail. + + + 2. Before writing your template, you'll have to enable it in the settings. On the top right corner of the window, click the gear icon and ""See all settings"" + + + + 3. Click the Advanced tab, and then click enable for templates. + + + 4. Click ""Save Changes"", if you don't do this the setting will not save and you won't be able to add your draft as a template later. + + +  5. The page will reload. Now that templates are enabled, click Compose to begin writing your template. + + + 6. Type out your template into the email which you just created. + + + 7. Once it's written, click the three dots on the bottom of the pop out window. Then go to ""Templates"" > ""Save draft as template"" > ""Save as new template"". + + + 8. Name your template and click save. + + + 9. If you want to use one of your templates in an email, click the three dots and go to ""Templates"". Then just select the template you would like to insert. + ",2023-08-08T15:54:27Z,2024-03-18T09:11:43Z,2024-03-12T18:49:16Z,2025-04-01T00:00:00Z,0,38,0,0 +6000031366,6000542933,Technology,Gmail,1,2,"Current Mailing Groups With Names, Descriptions & Members","google, groups, email list, staff list, access group"," Keywords: google, groups, email list, staff lists, access group + Aliases: staff list, email list, access group + + + To see a current list of groups and how the group is populated: + + + Sign in to Google Groups. + In the left panel, click My groups, Recent groups, or All groups. + After selecting the group, click on Members to see who all is in the group. + + + If you would like additional groups created, please submit a ticket, and we will assist. + + Below you will find all mailing/sharing groups loaded into Google Workspace as of 7/26/2022. + + Google Groups for PSD + ",2022-07-26T18:54:16Z,2024-03-18T09:11:39Z,2024-03-12T18:41:11Z,2025-04-01T00:00:00Z,0,1,0,0 +6000030909,6000736645,Technology,Gmail,1,2,How to Make a Label (like a Group or Contact List) in Google,"Google, Labels, Contacts, Groups, Email, Lists"," Keywords: Google Labels, Google Contacts, Google Groups, Google Email Lists + Aliases: + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; ",2022-06-07T22:45:26Z,2024-03-18T09:11:39Z,2024-03-12T18:19:11Z,2025-04-01T00:00:00Z,0,0,0,0 +6000041120,6001813135,Technology,GoGuardian,1,2,GoGuardian - Teacher Commands,110," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety + Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter + + This article will go over the various teacher commands in GoGuardian. + + To interact with student devices and guide students, select a command button such as ""open tab"" and then select the students you want to issue the command to. Alternatively, you can select one or multiple student tile checkboxes (in the upper left corner of student tiles), or click into a student tile, and then choose the command. + + Here is a video overview of some of the commands, we will look at more below the video.   + + + Monitor Using Sessions: Teacher Commands + + + Exclude or Include Student from Session + Exclude selected students from your Screens view without deleting them from your roster, then include them back when necessary.  + + The Exclude command allows teachers to exclude a student from their class session. This command temporarily hides the student from both the main classroom view and Timelines views (where browsing data is captured). + 'Exclude' can be useful for students who are absent for the day, or those working on something outside of class. + Students can be excluded and reincluded at any time during a session. Please note that excluding a student is temporary and will not delete them from the class roster.  + To Exclude One Student: + + Click the 3 dots button in the corner of a student's tile. + Click the Exclude student button + + To Exclude Multiple Students: + + Click the Exclude from session button in the command bar. + Select All or check the boxes next to specific students on the following menu. + +Confirm by clicking the Exclude students button.  + + + + Click Here for more info on excluding students or Re-including them.  + + Open Tab + Direct your students to any web page by opening a new tab for them. + Opening a Tab for Multiple Students + + Click the Open Tab button + Check the boxes next to Select All or choose specific students and click Next + Enter a URL in the Open Tab interface and click Open Tab + + Opening a Tab for One Student + + Click the 3 dots button in the corner of a student's tile + Select the Open Tab button + Enter a URL in the Open Tab interface and click Open Tab + + +   +   + Note: Due to limitations of Chrome, the Open Tab command will not push the tab to a student's device unless they have a Chrome window open. If you see ""no active tab"" as a placeholder for a student's screen, ask the student to open Chrome, once you see an active tab,  then send the open tab command. + + + Lock / Unlock Screen + The lock screen command will mute and disable all Chrome windows on your student's device. The command is designed to unlock at the end of the session, but if a student joins a new session before the first session ends, they will remain locked. + To lock a student's screen:  + + Select one or more students using the checkbox to the left of each student's name  + Click the Lock / Unlock device button + (Optional) enter a custom message to be displayed on the locked screen + Click Lock Devices on the Lock / Unlock Devices confirmation popup window + + To unlock a student's screen: + + Select one or more students using the checkbox to the left of each student's name + Click the Lock / Unlock device button + On the Lock / Unlock devices popup window, click the Unlock button + Confirm by clicking the Unlock Devices button + +   + + Annotate + With the Annotate Student Screen feature, teachers can place a colored circle on the webpage that the student is currently browsing to help guide them. On the student’s side, the circle will appear for ~10 seconds and then disappear. Teachers may also change the color and size of the pointer by using the Pointer Color and Pointer Size options.  + This option is available on the bottom right of a student's screen view:   + ",2024-10-02T17:34:02Z,2024-10-02T20:00:24Z,2024-10-02T20:00:24Z,2025-04-01T00:00:00Z,0,1,0,0 +6000041125,6001694359,Technology,GoGuardian,1,2,GoGuardian - Block/Allow a website (SCENES),School device filter," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety + Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter + What are Scenes? + Scenes give teachers access to custom web-filtering rules during their GoGuardian Teacher class sessions. Scenes can be used to block distracting and inappropriate websites, or simply limit students to the websites they need for class. Scenes can also be used to Auto-Open select websites, and limit students to a maximum number of open tabs at once.  + The following video demonstrates how to use and apply Scenes to help with classroom management.  + + Creating a Scene + Start by clicking the Scenes tab in the left column. On the main, Scenes page click Create List on either an Allowed Websites List, or a Blocked Websites List.  + An Allowed Websites List, or ""Allow Mode Scene"" allows teachers to limit students to only the websites on the allow list. All websites and webpages that aren't explicitly allowed by the allow list will be blocked.  + A Blocked Websites List, or ""Block Mode Scene"" will block all websites added to the list. All websites that are not added to the block list will be allowed.  + +   + Customize the Scene and Add Block / Allow Rules  + After creating a Scene, customize the Scene by adding a name and, (optional) a color and description. Click Next to move on. + Please note: we'll be using an Allowed Websites List in this example.    + +   On the following page, enter websites or individual webpages that you'd like to add and click Search. GoGuardian will search for the entered resource and provide options, suggestions, and recommendations of related websites to add. + Click Add on the website(s) you would like to add. + *Pro tip* adding websites vs. website paths and individual webpages. Scenes allow teachers to add in full websites, individual website paths and individual webpages. Students will then be blocked or allowed access to the entire website, or only the specified part of the website based on the type of Scene used.  + Allow Mode Scene Example: + Full Website Allow: allowing Nationalgeographic.com will allow access to National Geographic, and all pages within National Geographic, such as nationalgeographic.com/history. + Website Path Allow: Adding only Nationalgeographic.com/animals will only allow access to the 'animals' path of National Geographic's website; the main website and other website paths on National Geographic would be blocked.  + Individual Webpage Allow: finally, adding Nationalgeographic.com/animals/endangered-salamanders will only allow access to that individual webpage.  + Please note that the same, yet opposite functionality applies for Block Mode Scenes for blocking full websites vs. only blocking specific website paths or individual pages. +   + +   + Edit Scenes, Scene Options, and Sharing Scenes  + Each created Scene (found in the Scenes section) can be edited at anytime by clicking the 3 dot, ""kebab"" menu in the same row as the Scene's name. + Scene options include, Renaming, Making a Copy, Editing (adjusting the block or allow rules) Set as Default, and Share.  + With the Share option, teachers can share their Scenes with one another. The shared Scene can be used by any teacher who receives the share invitation, but only the original Scene Owner can make edits to the Scenes' rules. For more information on using Scene sharing, pleaser refer to the following article: Share GoGuardian Teacher Scenes. + + Applying a Scene + Scenes can only be used during active class sessions, and can be applied in one of two ways: manually, or by setting a Default Scene. + To apply a Scene manually, click the Scene Applied drop-down menu and choose from the available Scenes list. The actively applied Scene, if any, will always be listed at the top as seen in the following image. + + Default Scenes can be used to automatically enable a selected Scene at the beginning of class. To set a Default Scene: + Navigate to a class, click the Settings cogwheel, and choose Edit. + +   + On the class Settings, under the Default Scene section, select a Default Scene from the drop-down menu and Update Classroom when finished. + + Default Scene Tip *Important* + For teachers using automatically scheduled classes, please make sure to set a reminder to Archive your classroom at the end of the school, or remove the Default Scene. Automatically scheduled classes with a Default Scene attached can cause students to still be filtered even once the class has completed. + More Information and Scene Resources + For more information on using GoGuardian Teacher Scenes, including using auto-open tabs, setting tab limits, advanced filtering options and more, please refer to the following article on Using GoGuardian Teacher Scenes.  + To learn about conflicting Scenes and how to resolve them, please refer to the following article on Using Scene Statuses.  + +   ",2024-10-02T19:03:03Z,2024-10-02T20:00:11Z,2024-10-02T19:23:05Z,2025-04-01T00:00:00Z,0,3,0,0 +6000041126,6001694359,Technology,GoGuardian,1,2,GoGuardian - Focus Tabs,Focus," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety + Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter + Teachers can now actively manage students' website tabs to help them stay focused and on task by using the Focus and Make Active features. Please note that the Focus and Make Active features are supported on Chromebooks only at this time. + How does it Work? + In each student's Student Activity section (accessed by clicking on and expanding a student's screen view), applicable tabs will have an Actions button. The Actions button provides the following options: Make Active, Turn Focus On, and Make Active and Focus. + The available Actions options will depend on the state of the tab selected (more on this below).  + Make Active can be used to move a student's Other-Tab (a tab that's not currently in use or being looked at) to their Active-Tab (the tab that's actively opened and being looked at by the student).  + Please note that Make Active can only be used for tabs that aren't already the active tab. + + The Focus feature helps keep students on task by setting an Active Tab to ""Focus"". While a tab is focused, the tab can not be closed and all Other Tabs will temporarily be hidden for the student. Please note the following: + + Focus can be used for 1 webpage at a time, but does not allow focusing an entire website. + Focus will only persist during the class session. Tabs will become ""unfocused"" automatically once a class session ends.  + Focus can only be used for a tab that is already the primary, Active Tab a student has opened. + Teachers can only use the focus tab feature on one student at a time, focusing tab for an entire classroom is not currently supported. + +   + +   + Make Active and Focus is a combination of both the Make Active and Focus features, and can be used to move a non-active tab to ""active"", and keep it focused for the student. + +   + How to Unfocus a tab + To unfocus a tab, click the ""unfocus"" button in the lower corner of a student's tile in the Live Session view of a class. + +   + +   + Focus can also be disabled by expanding a student's screen view and clicking Actions > Turn Focus Off.  +   + +   + Open Tab + Focus Website + Teachers can now open a tab and immediately Focus the tab for individual students. To do this, expand a student's screen view by clicking on their tile, and click the Open new tab button. + + Type in the tab to be opened and click the Focus Website toggle. Click ""Open Tab"" to finish opening and focusing the tab. +   + + ",2024-10-02T19:31:45Z,2024-10-02T20:00:11Z,2024-10-02T19:33:07Z,2025-04-01T00:00:00Z,0,1,0,0 +6000041119,6001813135,Technology,GoGuardian,1,2,GoGuardian - Quick Start,110," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety + Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter + + This Guide will go through the steps required for logging into GoGuardian and starting a class/session. + + 1. Log into the PSD Portal and select GoGuardian under Operational. + + + 2. Once in GoGuardian you should see your class or classes under Active, if you are missing a class you may need to go to the Pending section and click Accept. + Co-Teaching GoGuardian will respect co-teaching if set up in PowerSchool. if you are a co-teacher in PowerSchool and don't see your class the primary teacher may need to log in first and click accept unser Pending. + + + + Start a Class/Session + + 3. To start a class select the desired class and click start. You can set the class to stop automatically if desired. (remember to end the class when done to avoid issues or monitoring after class is over. ) + + + 4. Once the class is started you will be taken to a screen where you can view the student Chromebook screens. From here you can monitor, block sites, send messages and more.  + + For more information on what you can do besides monitor see USING TEACHER COMMANDS + + ",2024-10-02T17:05:46Z,2024-10-02T20:16:01Z,2024-10-02T20:16:01Z,2025-04-01T00:00:00Z,0,2,0,0 +6000041128,6001694359,Technology,GoGuardian,1,2,GoGuardian - Teacher Announcements,GoGuardian," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety. + Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter + The GoGuardian Teacher Announcement feature allows teachers to send an announcement message to all, or individual students in a classroom.  + + How to Send an Announcement + + To send an announcement, click the Make Announcement button in the Command Bar during an active class.  + + On the following prompt, select ""All"", or choose specific students to send an announcement to and click Next. + + Write the announcement into the message box, and (optionally) insert emojis using the smiley face button before clicking Make Announcement. + +   + Student Group Announcements + While using Student Groups, teachers can send announcements to each group of students, separately by clicking Make Announcement for group. Once sent, all students in the selected group will receive, and must acknowledge the announcement. +   + +   + Individual Student Announcements + The Announcement feature can also be used for individual students by clicking on the students' screen view and then clicking Make Announcement. This option is useful for students who may need a reminder notification rather than a standard GoGuardian Teacher chat message. + + + + Student Perspective + When an announcement is sent, all students who receive the announcement will see the message in a pop-up box with the name of the class at the top. Students must click the ""Got it"" button to acknowledge the announcement. +   + + ",2024-10-02T19:58:08Z,2024-10-02T20:00:11Z,2024-10-02T19:58:10Z,2025-04-01T00:00:00Z,0,1,0,0 +6000041127,6001694359,Technology,GoGuardian,1,2,GoGuardian - Teacher Chat,110," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety. + Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter. + + GoGuardian Teacher Chat allows enables 1-on-1 text communication between teachers and their students during a class session. Teacher Chat is a great way to help keep students on track by sending chat messages and answering questions; especially for students who may be reluctant to raise their hand.  + When enabled, chat can be initiated by a teacher or a student, but students can only chat with their teachers - not other students. + Enabling Chat + To enable Chat at the beginning of each class session, set the ""Start class with"" Chat toggle to ON. Please note: Chat will need to be enabled manually for all classes that start automatically via the scheduled class, Calendar feature.   + + To enable or disable Teacher Chat during a session, navigate to the class Screens view, then click the Chat toggle to turn it on or off. Chat can be enabled or disabled at any time during the session.   + Communicating with Students + Once enabled, you can open teacher chat by clicking the blue chat bubble in the bottom corner of the teacher dashboard. On the chat sidebar, select a student, then send a message. Students can use Chat by clicking the GoGuardian icon button in the taskbar at the bottom of their screen.  + Message button from teacher's perspective: + + GoGuardian Chat button from a student's perspective: +   +           + + ",2024-10-02T19:52:19Z,2024-10-02T20:00:11Z,2024-10-02T19:52:21Z,2025-04-01T00:00:00Z,0,1,0,0 +6000041130,6001694359,Technology,GoGuardian,1,2,GoGuardian Help Center,Classroom tech," Keywords: GoGuardian, Student monitoring, Web filtering, Classroom management, Internet safety, Device management, Digital learning, Activity reports, Screen monitoring, Online safety. + Aliases: Classroom tech, EdTech platform, School web filter, Student activity tracker, Education management system, School tech control, Digital oversight, Learning guardian, Online class monitor, School device filter. + + GoGuardian is a digital classroom management tool that allows teachers to monitor and control student activity in real-time. It helps teachers view student screens, manage tabs, communicate directly with students, and lock screens to regain attention when needed. GoGuardian’s ""Scenes"" feature lets teachers customize access to specific websites to keep students focused. + + + Here are some solution articles to help you get started: + + + GoGuardian - Quick Start + + + GoGuardian - Teacher Commands + + GoGuardian - Block/Allow a website (SCENES) + + GoGuardian - Focus Tabs + + GoGuardian - Teacher Chat + + GoGuardian - Teacher Announcements + + + + Additional resources: + + GoGuardian Teacher support website + + GoGuardian Teacher How-To Guide PDF + + ",2024-10-02T20:30:22Z,2024-10-02T20:45:03Z,2024-10-02T20:45:03Z,2025-04-01T00:00:00Z,0,10,0,0 +6000041110,6000837079,Technology,GoGuardian,1,2,GoGuardian Teacher (Work In Progress),"GoGuardian, GoGuardian Teacher"," Work In Progress + + + ",2024-10-01T22:24:50Z,2024-10-01T22:57:15Z,2024-10-01T22:57:15Z,,0,2,0,0 +6000041151,6000837079,Technology,GoGuardian,1,2,GoGuardian Teacher - macOS / Mac Labs,"GoGuardian, GoGuardian Teacher"," + The two required GoGuardian Chrome Extensions (GoGuardian and GoGuardian License) are pushed out to any computer that is in our management groups as being in a Mac Lab, and not a Teaching Station. It's also pushed out to the ASL Laptops at GHH and PHS. + If a Mac computer in a Lab is missing these extensions, please submit a ticket with the PSD barcode and/or Apple Serial Number so we can get it updated. + If a Teacher Station computer is getting the GoGuardian Extensions and should not be, please submit a ticket with the PSD barcode and/or Apple Serial Number so we can get it updated. + + + + Per GoGuardian documentation, Students must be using Google Chrome, be signed into Chrome, and have Sync turned on, for them to get the Extensions installed: + + If not signed into Chrome, it will look like this: + + 1. Launch Chrome and enter email. There will be a GoGuardian pop-up that can be closed: + + + 2. When redirected to ClassLink sign-in, enter portal credentials: + + + 3. After signing in and enabling Sync - the following extensions should show up: + + + 4. Students meeting the above requirements should now be monitorable. ",2024-10-04T23:21:00Z,2024-10-04T23:21:02Z,2024-10-04T23:21:02Z,,0,1,0,0 +6000041109,6000837079,Technology,GoGuardian Teacher,1,2,GoGuardian Teacher - Manually Creating Classes,"GoGuardian, Teacher"," This is an internal Solutions Article. The reason being, we don't want to really advertise manually creating classes unless it's been requested. Technically, Teachers and Staff members can add Students that are at the School they teach, but not necessarily in their class(es). + + The idea is to copy and paste this into tickets when this has been requested.  + + Examples of real situations where manually creating classes in GoGuardian can come in handy: + + 1. Teacher is trying to combine classes into one single class: + + + 2. High School has a Staff member that works in the Office. There is a Student that spends a period in the Office with a Chromebook and they would like the aforementioned Staff member to monitor this Student. + _______________________________________________________________________________________________________________________________ + COPY BELOW THIS LINE INTO TICKET + _______________________________________________________________________________________________________________________________ + + 1. Login to teacher.goguardian.com using the 'Sign-in with Google' option. + 2. On the right-hand side, click 'Add Classroom': + + 3. Name the Classroom details as desired, then click 'Add Classroom': + + + 4. In the new Classroom that has been created, click on 'Settings' and then 'Add Students' + + + 5. At the screen it brings you to next, click 'Add Students' + + 6. We generally (but not always) recommend adding Students by email, which would be clicking the 'Add emails' button: + + + 7. At the next screen, enter the Students email, and then click 'Add Students': + + + 8. You should then be able to start your custom-created class.  + Note: You can only add Students at your school. ",2024-10-01T20:38:09Z,2024-10-01T20:43:26Z,2024-10-01T20:43:26Z,,0,0,0,0 +6000034404,6000837079,Technology,Google Admin,1,2,Allowing / Trusting Google OAuth Applications,"Google Admin, OAuth"," This article will cover the process of allowing Google OAuth Applications. + + An OAuth Application, in the context of Google, is a website that leverages Google SSO / OAuth Authentication, so that a user can sign into the respective website/service using an existing Google Account. This prevents the user from needing to come up a different password for each website. Another important note is that OAuth authentication is integrated with API controls in Google. So allowing (actually called 'Trusting' in the Google Admin console) OAuth applications, gives them permissions and access to a Users Google Services - Drive, Docs, etc. Only legitimate, trusted OAuth applications should be allowed. There are data security implications of trusting illegitimate third-party OAuth applications. + + Until we build out a more robust, automated solution for users to request access to OAuth Applications, it is probably best to use the existing Digital Resource Request Form - https://psd401.freshservice.com/support/catalog/items/75 + + Trusting OAuth Applications in Google Workspace + + The following are examples of blocked OAuth Google Logins.  + It is important to note the the App Name or ID + These are the App Name: + + + + In the above images, note the Application (or sometimes Developer/Publisher name) + + The above image is what a Student may see. They can click 'request access' to generate a request in the Google Admin console. Unfortunately we cannot see any identifying information with this message. + + In the above image, there is no Application Name or ID.  + You would need to find out from the user which website they're trying to sign in with. + If you are not finding the app by name, it can also be added or found by ID. You need to click 'see error details' + + Within the error details, look for client_id=  + The numbers following that is the ID (as you can see above) + + 1. Login to Google Admin + 2. From the left-hand column, navigate to Security > Access and data control > API controls + 3. Under App access control, select Manage Third-Party App Access + 4. The OAuth Application you are trying to unblock (Trust) may be in the list of Accessed apps - select View list + + 5. When I searched for the below App using the ID I saw in the Authorization Error message, it did not find it for some reason. So there will be times where App name works, but ID doesn't, and possibly vice-versa. Also noting 'Public Sector Connect' is actually just the Google OAuth Login for googlecloudcommunity.com - even though it doesn't mention Google at all. So sometimes, the App name, may not directly match up with the website they are logging into. This is why it's important to see the Authorization Error message the user is getting for information. + + 6. Now that we've found the application, select Change access on the right-hand side to proceed. + 7. You now need to do some considering on how exactly you will give the app access. + + Students cannot sign into any OAuth App, by default, unless we've already configured it by marking it 'Trusted' or 'Limited'. + + Staff can sign into any OAuth App they want, as long as it is only requesting 'Google Sign-In' access (i,e. No Drive, Contacts, etc access). + + If the OAuth app is 100% legitimate, and needs more permissions than just 'Google Sign-In', it will need to be marked at Trusted. You would then decide if this is something all users need (if so, install at the root / edtools.psd401.net / all users). If not, just select the 'Staff' OU, and trust it for that OU. + + If the app is legitimate and Students are needing it, and it only needs 'Google Sign-In' - you can configure it with Limited permissions. Configuring an OAuth app with Limited permissions makes it so that the app can only get 'Google Sign-In' permissions. + + So consider - Is this app being used by just Staff? Or All Users? Does it need to be Trusted or can it just be set to Limited? + + Please reach out if you have hesitations or questions. + + 8. Next, select edtools.psd401.net (all users) if the OAuth app is to be used by all users. Otherwise, select the radio button next to Select org units and then check the box next to Staff and then click Select, and then Next + + 9. At the next screen, simply select Trusted (only if it needs to be Trusted, review the considerations above for how to go about this). Leave the 'Allowlist for exemption from API...' box unchecked. + + 10. Review settings at the final screen and then confirm changes by clicking Change Access. You will also have to click Confirm at the Confirm parental consent pop-up message. + 11. If you were not able to find the app via the above method, you will need to add it as a new app. Configured Apps > Add app > Find the OAuth App by ID or Application Name, then follow the steps above. + + 12. The OAuth application has now been allowed.  + Note: It can take ~15 minutes or longer before the user is now able to sign in + unblock to go into effect. ",2023-07-10T21:51:08Z,2024-03-14T17:35:40Z,2024-03-14T17:35:40Z,2025-04-01T00:00:00Z,0,0,0,0 +6000028621,6000837079,Technology,Google Admin,1,2,"Allowing Google Chrome Extensions, Chromebook Android Apps, Workspace Marketplace Apps / Add-ons","Chrome, Google App, Extensions, Workspace, Add-ons, Browser, Apps"," + Keywords: Extensions, Chrome, Workspace, Add-ons + Aliases: Browser, Apps, Google App + + The first thing to do is identify what it is that they are requesting: + + Is it a Google Chrome Extension? + + The URL would look like this (example): https://chrome.google.com/webstore/detail/screencastify-screen-vide/mmeijimgabbpbgpdklnllpncmdofkcpn?hl=en-US + + It will always start with: https://chrome.google.com/webstore/detail/ + + Is it a Chromebook Android App?  + + The URL would look like this (example): https://play.google.com/store/apps/details?id=com.mojang.minecraftedu&hl=en_US&gl=US + + It will always start with: https://play.google.com/store/apps/ + + Is it a Workspace Marketplace App / Add-on? + + The URL would look like this (example): https://workspace.google.com/marketplace/app/choice_eliminator_2/878487335710 + + It will always start with: https://workspace.google.com/marketplace/ + + __ + + + + Google Chrome Extension / App + + By default, all staff can add whatever Chrome extensions they want. So Chrome extensions don't need to be explicitly added for staff, unless the extension needs to be force-installed. For staff and students, I try to avoid force-installing Chrome extensions unless it is imperative (uBlock Origin, document camera extensions, etc.) For students, all extensions are blocked, unless we have allowed them. If there is an extension that is for students that is being requested, I will allow it for just the student OU, not force install it, and then give the link to that extension to the teacher, so they can distribute the link via Schoology, or whatever method, and have the students manually add the extension. This prevents the entire student population from getting an extension they will never use. It's best practice to limit the number of extensions that are force-installed. + + 1. Go to admin.google.com + 2. From the left-hand column, navigate to Devices > Chrome > Apps & extensions > Users & browsers. + 3. Select the Student OU (organizational unit) + + + 4. Select Add Chrome App or Extension by ID + + + 5. Paste in the Chrome Extension ID, which will be a string of usually all letters, then click Save. + (Example - https://chrome.google.com/webstore/detail/zoom/hmbjbjdpkobdjplfobhljndfdfdipjhg=en  - the Chrome Extension ID is the string after /zoom/) + + 6. Verify the extension/app you just added shows up in the list. Verify it says 'Allow install' if you've just approved it, or 'Force-install' if you chose to force install the extension (not recommended in most cases) + + + 7. You've successfully added the Chrome Extension / App. + 8. Other tips: You never want to install a Chrome Extension / App at the root. The root is the 'edtools.psd401.net' OU. You will either want to install it for just the Student OU, or, if it's something that needs to be force-installed for both Staff + Students (this is pretty rare), you will force-install the extension / app in both the Student and Staff OU. + + __ + + + + Chromebook Android Apps (also could be called Google Play App) + + 1. This process is virtually identical the the Chrome Extension / App process.  + 2. Follow the Chrome Extension / App process (above) to Step 3. + 3. Click on the + icon, and select 'Add from Google Play' + 4. Search by name for the app they are requesting, and select it. Make sure the picture and title matches their link exactly. + + 5. Review the permissions at the next screen, and accept. + 6. Verify the Android / Google Play app you just added shows up. + + 7. For Android / Google Play apps, you will want to add them to both the Staff & Student OU's. This is so it will show up for a teacher logged into a Chromebook. You will typically want to leave it on 'Allow install' though. If you leave it on 'Allow install', it will still show up in the Google Play app on Chromebooks, even without it being installed. It will show up, but they will need to install it (they simply click on the app, and click install). + + __ + + + + Workspace Marketplace App / Add-on + + 1. This process is a little different. Also, with these, you will either be installed just for the 'Staff' OU, or for the root (edtools.psd401.net). This is the only kind of app where it is acceptable to install at the root.  + 2. Visit the Workspace Marketplace App link that they've submitted and click 'Domain Install' + 3. There is a pop-up saying it may take up to 24 hours to turn on, etc. Click 'Continue' + 4. The next screen is telling you which permissions you are granting the app, scroll down to where it says 'Turn ON for:' + + + 5. If this is a Staff-only Workspace app, you will be turning it on for just the Staff OU. If it is for Staff + Students, you will be turning it on for the 'root' or the edtools.psd401.net OU. + 6. There will be a drop down list with lots of OU's. It's not alphabetical unfortunately. You can type 'Staff' and it should find the Staff OU (if this should only be installed for Staff). Find the Staff OU and select it. + + + 7. Check the 'I agree' box, then click 'Allow'. + 8. It may take an hour or more to show installed. However, you can immediately go to this link: https://admin.google.com/ac/apps/gmail/marketplace/domaininstall and look if it shows up in that list as 'On'. If it's a Workspace Marketplace App that was only installed for Staff, you will have to click on the Staff OU to see if it shows up. + 9. After about an hour, this is what it would look like if you browse to the Workspace Marketplace App they submitted and it got successfully installed: + + + 10. For Workspace Marketplace Apps, use best judgement when choosing to install either for Staff only, or for edtools.psd401.net (the root aka installing for everyone, staff + students). Most of our Workspace Marketplace Apps are turned on for everyone. There are a handful that are Staff only. Ask yourself, is this something a Student will ever use? Is it appropriate for Student use? Did the teacher ask for it to be installed for both? Those questions could be applied to Chrome Extensions as well. + + If there are any questions, this guide needs to be updated, etc - let me know. Google changes the interface of the Admin Console from time-to-time, so it's possible that some of this guide may get outdated in the future. + + - Brad White (10/27/21) + + ",2021-10-27T19:00:35Z,2024-03-20T21:22:18Z,2024-03-14T19:53:00Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039627,6001668715,Technology,Google Calendar,1,2,Google Calendar - Setting up an Appointment Schedule,110," + keywords: google, calendar, appointment, booking, scheduler, scheduling,   + Aliases: booking page, appointment set up + + This guide provides step-by-step instructions on how to schedule a 30-minute appointment in Google Calendar. It covers setting up the appointment schedule, specifying availability, and sharing the booking page. By following these instructions, you can easily create and manage appointments in an efficient manner. + + + 1. Click ""Create"" and select ""Appointment Schedule"" + + + + 2. Set up your appointment schedule: + 1). Enter a Title for your Schedule 2). Select an Appointment Duration 3). Set the availability (note that the Appointment Availability cannot be shorter than Appointment Duration) 4). Click ""Copy time to all"" 5).If you don't want a day available, press the ""Unavailable all day button"" 6). Click Scheduling Window, and select the dates you want this schedule to work for. + + + + 3. Click ""Next"", and click ""Save"" + Your appointment schedule is now live. + + + + 4. Click ""Open Booking Page"" to view the booking page and share it. + + + ",2024-03-15T17:20:30Z,2024-03-15T17:39:58Z,2024-03-15T17:39:58Z,2025-04-01T00:00:00Z,1,3,0,0 +6000005906,6001576430,Technology,Google Calendar,1,2,How to Delete a Calendar in Google Calendars,"Google, Calendar, Delete"," Keywords: Google, Calendars, Delete + Aliases: + + 1. Navigate to Google Calendar and find the calendar you would like to delete, hover your mouse over it and click the three dots. + + + + 2. Click ""Settings and sharing"" + + + 3. Click ""Remove Calendar"" on the left of your screen then the delete button at the bottom. + + + 4. Click ""Permanently Delete"" + + + + + ",2017-08-10T21:56:31Z,2024-03-18T09:11:25Z,2024-03-12T18:35:44Z,2025-04-01T00:00:00Z,0,1,0,0 +6000031973,6000580664,Technology,Google Calendar,1,2,Options for Turning Off RSVP Notifications in Google Calendar,"RSVP, event responses, calendar events, RSVP calendar settings, change calendar RSVP setings, turn off RSVP notifications in Google Calendar, turn off RSVP"," Keywords: RSVP, event responses, calendar events, RSVP calendar settings, change calendar RSVP settings, turn off RSVP notifications in Google Calendar, turn off RSVP + Aliases: Google Calendar, Calendar, gmail + + Option 1. Set Event Responses to None + Note: You won't get any RSVP emails for your calendar events. You will only see the RSVP in your calendar. + + Open your Google Calendar + + On the left panel > My calendars > Your name > menu > Settings and sharing + + + In the left panel > Settings for my calendars > click General notifications. On the right side, you will see Event responses, select None for this entry. + Now you won't see any RSVP emails for events you created on this calendar. + + + Recording showing the steps + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + Option 2: Set Gmail to Filter Notifications + Google doesn't support individual event notifications like Microsoft Outlook does. Instead, you can use gmail filtering . + + Open your Gmail + + Go to Settings + + + Go to Filters and Blocked Addresses tab, then click Create a new filter + + + In the popup, type and follow this instruction + +To => type + + +Has the words => type #no rsvp needed#. Or something complex that only you will use like a signature. + Check Has attachment + + Check Don't include chats + + Click the Create filter button + + + + In the next screen, choose an action with which those RSVP emails will be handled. Here, Delete it was selected, Skip the Inbox (Archive it), Apply the label are great options if you want the notification in a specific spot in your email to be able to do a quick search for the notification.  + Click Create filter when done. + + + + Now go to your calendar, and create an event + Type all the event information and now add #no rsvp needed# by the end of the event description + + When you finish, click Save and send the invitations as usual. + + Wait for people to respond to your event. Depending on how you choose to filter (Delete, Skip, or Label), you will find the notification in another location in your email.    + If you want to receive RSVP emails, don't add the #no rsvp needed# in the event description. ",2022-09-27T17:42:24Z,2024-03-18T09:11:39Z,2024-03-12T18:14:37Z,2025-04-01T00:00:00Z,1,0,0,0 +6000005881,6000542941,Technology,Google Docs,1,2,Basic Google Docs Tutorial,"Google Docs, Tutorial, Basic"," Keywords: Google Docs, Tutorial, Basic + Aliases: + + + This video goes over some of the basic features of Google Docs. + + ",2017-08-10T21:55:45Z,2024-03-18T09:11:25Z,2024-03-12T19:03:19Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038752,6001668715,Technology,Google Docs,1,2,Converting a Word Document to Google Docs,"Drive, Docs, Convert, Word, Document, Word Dcoument, Word File, Google, .docx"," Keywords: Google Suite, Google Sheets, Google Docs, Google Slides, Google, Converting + Aliases: Google Docs,  Microsoft Word + + + 1). Access Google Drive: Open the Chrome Browser and navigate to drive.google.com. This will take you to Google Drive. If you're not already signed in to your Google account, you'll need to enter your PSD Portal email and password. + + 2). Upload the Word File: Once in Google Drive, locate and click on the + New button on the top left corner of the page. Select ""File upload"" from the dropdown menu. Navigate to the location on your MacBook where your Word file is stored, select the file, and click Open to upload it to Google Drive. + + ** If you are uploading more than one file, you can drag and drop them straight into your Google Drive. ** + + 3). Open with Google Docs: After the upload is complete, find the Word file in your Google Drive. Right-click on the file and select Open with, then choose Google Docs. This will convert the Word file into a Google Docs format and open it in a new tab. + + + Your file has now been successfully converted to the Google Suite. Here a couple of the benefits:  + + Edit and Save Your File: You can now edit your document as needed. Google Docs will automatically save your changes, so there's no need to manually save the document. + + Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. ",2023-11-17T18:38:09Z,2024-04-15T18:04:19Z,2024-04-15T18:04:19Z,2025-04-01T00:00:00Z,5,10,0,0 +6000021608,6000542926,Technology,Google Docs,1,2,How to Use Google Explore within Google Docs to Format Citations for Bibliographies,"Google Explore, Citations, Cite, Bibliography, Bibliographies"," Keywords: Google Explore, cite, citations, bibliographies, MLA, APA, Chicago + Aliases: + + This help video will show how to use Google Explore within Google Docs specifically to acquire MLA, APA, or Chicago formatted citations. + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; ",2020-01-15T21:32:11Z,2024-03-18T09:11:30Z,2024-03-12T19:02:50Z,2025-04-01T00:00:00Z,0,0,0,0 +6000035874,6000837079,Technology,Google Drive,1,2,Accessing a .zip file in Google Drive (macOS + Windows) using Google Drive for Desktop,"zip, .zip, unzipping, extracting, google, google drive"," Keywords: .zip file drive google macOS Windows application + Aliases: program compressed + + The district-preferred method of accessing .zip files in your Google Drive, is using an application called Google Drive for Desktop, which is pre-installed on all District devices. + + Google Drive for Desktop provides benefits aside from being able to unzip .zip files. It makes for a more seamless experience of being able to access Google Drive files directly from your Desktop. + + Problem: You will not be able to unzip / extract .zip files, from your Google Drive, while using a web browser as shown in this screen shot: + + + + Solution: Using Google Drive for Desktop, which is pre-installed on all District devices. + + macOS: + + 1. Launch Google Drive for Desktop if it isn't already running, by going to Finder > Applications > and double-click on Google Drive.app + + + 2. On newer versions of Google Drive, you will see the below screen if you're not signed into the app. Click 'Get started': + + 3. Click 'Sign in' - it will use your web browser to authenticate your Google Account. You are likely already signed into your web browser with your PSD Google Account, so select it. Otherwise enter your PSD email and go through the ClassLink login. + + 4. Once successfully signed in, it should look like the below. There will be a Google Drive Desktop icon in the top bar, and clicking on that should look like the below: + + + 5. You should now see 'Google Drive' under Finder > Locations.  + Clicking on that should bring you to 'My Drive' and 'Shared drives'. + Double-click on 'My Drive': + + + 6. Now that you've navigated inside 'My Drive' and look for the .zip folder you were looking to unzip. Then, simply double-click on it to unzip it. It will take you to the unzipped contents. + Going forward, for any additional files that need unzipping, you can jump directly to steps 5 and 6, now that Google Drive for Desktop is setup. + + + After unzipping, it will show the unzipped folder below the .zip one: + + + Windows: + + 1. Google Drive for Desktop is pre-installed on Windows as well.  + Click on the Windows logo in the bottom right corner and search for it, then hit enter (or click on the app in the search results): + + + 2. After launching, Google Drive for Desktop hides in the 'tray'. This is in the bottom-right corner, near the clock. + Click the carrot-key icon to find it: + + Then click on the Google Drive icon: + + + 3. Click 'Get Started' and then click 'Sign in' - it will use your web browser to authenticate your Google Account. You are likely already signed into your web browser with your PSD Google Account, so select it. Otherwise enter your PSD email and go through the ClassLink login. + After authenticating and proceeding, you should see a message saying 'Google Drive is loading your files': + + + 4. Repeat step 1, now that you're signed in.  + You should see 'My Drive' and 'Shared drives'. I like to make a shortcut of these to my Desktop. + Select both folders, then right-click 'Create shortcut'. It will place a shortcut for both on your Desktop. + Note: If you see a message saying 'Windows can't create a shortcut here...' - simply click Yes. + + + 5. You should now have a shortcut to both on your Desktop: + + + 6. Open 'My Drive'. + Now, simply browse to the .zip folder in your Google Drive, right-click, and choose 'Extract all...' + + + Right-click on above, and select: + + + Then, at this window, choose 'Extract': + + + Your unzipped folder may be at the very bottom of your Google Drive: + + + The folder is now unzipped and accessible. Going forward, now that Google Drive for Desktop is configured, you can jump directly to step 6. + + ",2023-09-22T23:13:32Z,2024-06-11T16:03:59Z,2024-03-13T17:19:15Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039373,6001694359,Technology,Google Drive,1,2,Converting Files from Microsoft Office to Google Suite - Dashboard,"Converting, .xlxs, .docx, .pptx"," Keywords: Google Suite, Google Sheets, Google Docs, Google Slides, Google, Converting, Microsoft, Sheets, .xlxs, Docs, .docx, Slideshow, .pptx + Aliases: Google Slides, Microsoft Powerpoint, Google Sheets, Microsoft Excel, Google Docs, Microsoft Word + + Transitioning from Microsoft Office to Google Suite may initially appear to be a substantial change, but it essentially involves adapting to a new way of working. Despite the shift, Google Suite is known for its user-friendly interface, focusing on simplicity and improving collaboration for online teamwork. This guide is designed to assist you in effortlessly transferring your files to Google Suite, enabling you to begin your tasks with ease. + + Microsoft Excel to Google Sheets:  + + https://psd401.freshservice.com/support/solutions/articles/6000038750 + + + + Microsoft Word to Google Docs:  + + https://psd401.freshservice.com/support/solutions/articles/6000038752 + + + + Microsoft PowerPoint to Google Slides:  + + https://psd401.freshservice.com/support/solutions/articles/6000038751 + + + This guide is continually being refined, and we recognize the need for additional resources to support your transition. The functionalities you've grown accustomed to in Microsoft Office are most likely also available within Google Suite. If you notice any functionality you miss, please let us know by submitting a detailed support ticket (https://psd401.freshservice.com/support/tickets/new). Our team is eager to respond to such feedback and will create specialized guides to address your specific needs. And remember, our Technology Department is always ready to assist you with any questions or challenges—just give us a call at (253) 530-3711. We’re here to help and excited to see you thrive in Google Suite! + +   ",2024-02-21T21:56:28Z,2024-06-11T16:03:59Z,2024-04-15T18:01:13Z,2025-04-01T00:00:00Z,6,24,0,0 +6000005880,6000542926,Technology,Google Drive,1,2,Google Drive: Managing and Organizing Files,"Manage Files, organize files, create new files, upload files, Google Drive Basics, organize Google docs"," + Keywords: Manage files, organize files, create new files, upload files, Google Drive Basics, organize google docs + Aliases: Drive, Google, G-Drive + There are lots of options for organizing your Google Drive. Here are a few key things to know and what works for some people. + + Google Drive Basics + + + + + + + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + ",2017-08-10T21:55:45Z,2024-03-18T09:11:25Z,2023-03-27T20:56:58Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033479,6000736645,Technology,Google Drive,1,2,How to Add Google Drive app from the Cloud Connect,"promethean, promethean panle, cloud connect"," +How to Add Google Drive app from the Cloud Connect + + + Keywords: promethean, promethean panel, Cloud Connect + Aliases: + + + + Please see this doc to guide the steps for Cloud Connect and other Panel settings. + + Profile PIN and adding Google Drive  + + + + Add your account with Cloud Connect + Within a user profile, you have the ability to connect your Google Drive account to your ActivPanel Titanium using Promethean Cloud Connect. This allows you to easily access and save files and improves your workflow in the classroom. + + To begin, select the Unified Menu, then tap User. Select the cloud icon.  + Next, choose Google Drive. + You’ll be prompted with a sign-in screen.  + Enter your @psd401.net account, then tap Next.  + On the PSD User Login screen (bus photo) enter district username and password and Login.  + + Finally, to provide your ActivPanel with access to your Google Drive, select Allow.  + + You will see a small window displaying your connected Google Drive. To manage your connected Google Drive, simply return to the cloud icon. If you no longer want or need your Google Drive accessible in the panel, you should remove your account from the panel.  To remove, tap the gear icon to remove your account. Or tap Add Account for more options to add additional accounts. + + You may access files by selecting the Unified Menu, then tapping Locker. Within your Locker, locate and select the Files app. You may also access Promethean Cloud Connect from within your Locker. + + Your Google Drive now displays on the left side of the window. Access images, PDFs, Promethean Whiteboard files, and more. + ",2023-03-27T20:22:14Z,2024-06-11T16:03:59Z,2024-03-12T17:03:09Z,2025-04-01T00:00:00Z,0,2,0,0 +6000009691,6000542926,Technology,Google Drive,1,2,How to Insert a Video Link from Google Drive into a Google Doc or a Google Slide,"paste link, link, pasting link, copying link, copy link"," Keywords: Paste Link, Pasting Link, Paste URL, Pasting URL, Share Permissions, Copy Link, Copying Link, Copy URL, Change Permissions, Change Share Settings, Share Settings + Aliases:  + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + +Click here for the updated ""live"" document from Google Support. The text below might not be as updated.  + + + Note: It is best to embed videos in Google Slides in order to avoid pop-ups and suggested videos. Watch this video for instructions:  + + + Share files from Google Drive + + + + You can share the files and folders that you store in Google Drive with anyone in your work or school account, maya@psd401.net, but your organization may limit how you can share files with other people. When you share from Google Drive, you can control whether people can edit, comment on, or only view the file. When you share content from Google Drive, the Google Drive program policies apply. + +Computer AndroidiPhone & iPad + + Step 1: Find the file you want to share + Share a single file + + On a computer, go to Google Drive, Docs, Sheets, or Slides. + Click the file you want to share. + Click Share . + + Share multiple files + + Send & share Google Forms + + Step 2: Choose who to share with & how they can use your file + Share with specific people + + Share with a group of specific people + + Add an expiration date + + Allow general access to the file + + Share a file publicly + + +Share & collaborate on a file with many people + At any time, a Google Docs, Sheets, or Slides file can only be edited on up to 100 open tabs or devices. If there are more than 100 instances of the file open, only the owner and some users with editing permissions can edit the file. + To share and collaborate on a file with a very wide audience: + Publish the file + + If you need many people to view a file at once, publish it and create a link to share to viewers. You can give edit access to people who need to edit or comment on the file. Learn how to publish a file.  + Depending on your account’s settings, publishing a file makes it visible to everyone on the web, everyone in your organization, or a group of people in your organization. Be careful when publishing private or sensitive info.  +Important: If you have an account through work or school, your administrator can limit who can view a published file. If you're an administrator, learn how to control who can publish documents to the web. + + To remove a file from the web, you must stop publishing it. Learn how to stop publishing a file. + To stop sharing a file with collaborators, learn how to change sharing permissions. + + Create a Google Site  + + +Create a Google Site to share information with many people.  You can embed documents, spreadsheets, and presentations on the site, which can be viewed by a large amount of users. Learn how to embed documents on a site. + If you anticipate high traffic to your site, first publish your document in Google Docs, Sheets or Slides, then embed the published URL into Google Sites. Learn how to publish a file. + + Collect feedback with Google Forms + If you need to gather a lot of information, create a Google Form. Responses will be recorded in a Google Sheet. Give edit access only to people who need to work with the responses. To let more than 100 people view the responses, publish the spreadsheet to the web and create a link to share with viewers. Learn how to publish a file.  + Fix problems with documents shared with many people + If your document is shared with many people and it’s crashing or not updating quickly, try these troubleshooting tips:  + + Instead of allowing people to comment on a document or spreadsheet, create a Google Form to collect feedback. Learn how to create a Google Form. + If you’re making a copy of a document, don’t include resolved comments and suggestions. Learn how to make a copy.  + Delete older information or move data into a new document.  + Ask viewers to close the document when they aren’t using it.  + Include only the most important information in a published document. Shorter documents load faster. + Reduce the amount of people with edit access to a document.  + If collecting information from multiple documents, create a new, view-only document to share with a large number of people.  + + Limit how a file is shared + Choose if people can view, comment, or edit + + Change the general access for your file + ",2017-11-29T18:42:23Z,2024-03-18T09:11:28Z,2024-03-12T19:08:29Z,2025-04-01T00:00:00Z,0,5,0,0 +6000025501,6000736645,Technology,Google Drive,1,2,How to Move Files Between Folders in Google Drive,"Move files between folders in google drive, Move Files, Move Folders, Organize Google Drive Files"," Keywords: Move Files between folders in Google Drive,  Organize Google Drive, Move Files, Move Folders + Aliases: Google Drive, drive, G-drive, Gdrive, Hapara + Option 1:  + + Right-click on the document. Click “Move to” + +   + Click the back arrow + +   + Then “My Drive” +   + +   + Choose the folder you'd like to move to. For Hapara folders, there are often multiple folders for the same class. The way to differentiate which is which, is by the section number. If it is trimester/semester 1, the section number will be under 1000. If it is trimester/semester 2, then it will be in the 1000s. If it is trimester 3, it will be in the 2000s.  +   + You may have to hover on the name to see the full name with the section number in it (section number is circled).  + +   + Click Move +   + + + + Option 2:  + + You can also click and hold the document, and drag it to the new folder by first dragging over “My Drive” (to let it open up all the other folders)  +   + +   + Then they can hover over the folder names to see the full folders, and drop it in the new folder.   +   + +   ",2020-12-02T08:04:51Z,2024-06-11T16:03:59Z,2024-03-12T17:28:07Z,2025-04-01T00:00:00Z,0,0,0,0 +6000015474,6000582061,Technology,Google Drive,1,2,How to Setup &/or Install Google Drive for Desktop for Mac (was called Google Drive File Stream),"Install Google Drive for Desktop for Mac, Google Drive File Stream, Set up Google Drive for Desktop, Install Google Drive for Desktop"," Keywords: Install Google Drive for Desktop for Mac, Google Drive File Stream, Set up Google Drive for desktop, Install Google Drive for Desktop + Aliases: Google Drive, drive, G-drive, Gdrive + +  How to Setup &/or Install Google Drive for Desktop for Mac  (was called Google Drive File Stream) + If you already have Google Drive for Desktop pre-installed on your computer follow these directions. Look for Google Drive for Desktop in your computer first by opening the Launchpad (tiled apps or rocket). Then go through pages if needed to look for Google Drive for Desktop. Mine was on my third page of apps. See pictures below for help.  + + + + If the application is running, you will also find Google Drive for Desktop in the system menu bar at the top of your screen. See the picture below to locate that application.  + + + Additionally, you might find Google Drive for Desktop on your desktop. See the picture below to locate that application. + + + If you don't have Google Drive for Desktop loaded on your computer, you will need to use Self Service to install this app. Please click here to open the help article on how to use Self Service. If you do have Google Drive for Desktop on your computer, continue below.  + + Setup: + + You might be asked to login first. If so, please sign in using your google account with this format: username@psd401.net. You will then be taken to the PSD Portal to sign in also.  +   + Make sure to be signed in to the PSD Portal. Also, you might also need to grant Google access. Make sure to click the blue ""Allow"" button if so. + + + + Next sign in to PSD Central Login using your credentials and MFA. + + +   + Option One: + + On your desktop, you can double left click on your Google Drive app. + +   + + + + This will open your Google Drive folder.  + + + + + From here you can navigate through your google drive to your desired document. +   + Option Two: + + In the top right hand of the screen, you can click on the small Google Drive for Desktop icon. +   + + + + This will open up the Google Drive window that will show you what drives you have synced up to your computer, you can click the folder in the top right of the window to access your google drive folder from here. +   + + + This will open your Google Drive folder. +   + + + + From here you can navigate through your google drive to your desired document. + + Option Three: +   + Locate and open up the Finder, this will most likely be on your taskbar in the bottom left corner. + + + + + From here locate devices and click on your Google Drive folder. + + + + + This will open your google drive folder. +   + + + + From here you can navigate through your google drive to your desired document. + + For the video below, note: if you don't yet have Google Drive installed on your computer or laptop, go to Self Service to install the app. Please click here to open the help article on how to use Self Service.  + + ",2018-09-20T19:47:56Z,2024-06-11T16:03:59Z,2024-03-12T19:07:01Z,2025-04-01T00:00:00Z,10,3,0,0 +6000015473,6000542926,Technology,Google Drive,1,2,How to Setup &/or Install Google Drive for Desktop for Windows (previously known as Google Drive File Stream),"G Drive, Shared drive, file stream, Google Drive, G-Drive, Google Drive Desktop for Windows"," Keywords: G Drive, G-Drive, google drive, shared drive, file stream, Google Drive Desktop for Windows + Aliases: Google Drive, drive, G-drive, Google Drive Desktop, G Drive, file stream +  How to Setup &/or Install Google Drive for Desktop for Windows  (previously known as Google Drive File Stream) + + If you already have Google Drive for Desktop pre-installed on your computer follow these directions. Look for Google Drive for Desktop on your computer first by clicking the Windows Start key and then scrolling down until you see Google Drive for Desktop.    + + If the application is running, you will also find Google Drive for Desktop in the system tray in the taskbar at the bottom of your screen. See picture below to locate that application.  + + If you don't have Google Drive for Desktop loaded on your computer, you will need to use Chocolatey to install this app. Please click here to open the help article on how to use Chocolatey. If you do have Google Drive for Desktop on your computer, continue below. + + Setup: + You might be asked to login first. If so, please sign in using your google account with this format: username@psd401.net. You will then be taken to the PSD Portal to sign in also.  +   + Make sure to be signed in to the PSD Portal. Also, you might also need to grant Google access. Make sure to click the blue ""Allow"" button if so. *After June 2022, emails are lastnamefirstinitial@psd401.net. You will no longer use @edtools.psd401.net. + + + + Next sign in to PSD Central Login using your credentials. + + + Option 1: + + On the bottom right-hand side of your screen click the up arrow to expand the system tray.  + + + + + On the new window click the Google Drive icon/logo. +   + + You might be asked to log in first. If so, please sign in using your Google account with this format: username@edtools.psd401.net. You will then be taken to the PSD Portal to sign in also.   + + + Next sign in to PSD Central Login using your credentials. + + From this window, you can open your Google Drive folder by clicking the file in the top right of the window.  + + + + + + + + This will open your Google Drive local folder. + + + +  From here you can navigate through your google drive to your desired document. +   + Option two:  + + Locate your file explorer. + + + + + + Alternatively, you can search it using the start menu search bar. + + + + + + Then you can Search for ""File Explorer"" + + + + + + This will open your quick access folder. The Google Drive for Desktop folder might be in this quick access folder, if not go to This PC. +    + +   + From here you can locate the Google Drive ""drive"". Note: it might not be the K: drive on your computer.  + + + You will then open your Google Drive ""My Drive"" folder or your ""Shared Drive"" folder (which used to be called Team Drives).  + + + From here you can navigate through your google drive to your desired document. + + ",2018-09-20T19:47:05Z,2024-06-11T16:03:59Z,2024-03-12T19:07:42Z,2025-04-01T00:00:00Z,11,4,0,0 +6000005879,6000542926,Technology,Google Drive,1,2,How to Share Files in Google Drive (and with people outside of our school district),"share, files, google drive, outside, outside of our school district, people, groups, share link, share publicly"," Keywords: Share, Files, Google Drive, outside, outside of our school district, people, groups, share link, share publicly + Aliases: Drive, Google, Google Drive, G-Drive + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; + + Share with specific people + + + Select the file you want to share. + Click Share or Share . + Under ""Share with people and groups,"" enter the email address you want to share with.  + To change what people can do to your doc, on the right, click the Down arrow   Viewer, Commenter, or Editor. + Choose to notify people. + +If you want to notify people that you shared a doc with them, check the box next to Notify people. If you notify people, each email address you enter will be included in the email. + +If you don't want to notify people, uncheck the box. + + + Click Share or Send. + + Share Link to File + You can send other people a link to your file so anyone with the link can use it. When you share a link to a file, your name will be visible as the owner of the file. + + Select the file you want to share. + Click Share or Share   Get link. + Under “Get Link”, click the Down arrow . + Choose who to share the file with. + + Tip: If you use your Google account for work or school, you can choose to only share files and folders with a specific audience, like your department. You might see a description of each audience when you hover over the the group name. + + To decide what people can do with your file when you share it, select Viewer, Commenter, or Editor. Learn more about how others view, comment, or edit files. + + Click Copy link Done. + Copy and paste the link in an email or any place you want to share it. + + + Share a File Publicly + + Select the file you want to share. + Click Share or Share   Get link. + Under “Get Link,” click Change to anyone with link.   + + To decide what people can do with your public link when you share it, select Viewer, Commenter, or Editor.                                                                           + + Click Done. + + Copy and paste the link in an email or any place you want to share it.                                                                                                                                               + + + People who aren't signed in to a Google Account show up as anonymous animals in your file. Learn more about anonymous animals. + ",2017-08-10T21:55:43Z,2024-03-18T09:11:25Z,2024-03-12T19:08:59Z,2025-04-01T00:00:00Z,0,1,0,0 +6000005877,6000736645,Technology,Google Drive,1,2,How to Uploading Files to Google Drive,"Google, Drive, Upload, Backup"," + Keywords: Google Drive, Upload, Backup + Aliases: + + + + + + + + ",2017-08-10T21:55:40Z,2024-06-11T16:03:59Z,2024-03-12T18:49:38Z,2025-04-01T00:00:00Z,0,2,0,0 +6000033480,6000736645,Technology,Google Drive,1,2,How to save files to Google Drive on your Promethean panel,"promethean, promethean panel, Google drive"," +How to save files to Google Drive + + + Keywords: promethean, promethean panel, Google Drive + Aliases: + + Please see this doc to guide the steps for using Google Drive and other Panel settings. + + Profile PIN and adding Google Drive  + + + Save files to Drive + Easily save Promethean Whiteboard files to your connected Google Drive by selecting the Menu, then Save As.  +   +   +   +   +   +   +   +   +   +   +   +   +   +   +   +   + To change the save location, you may need to select the three horizontal lines in the top left corner.  + +   +   +   + Then, select Google Drive.  +   + Give your Whiteboard file a name, then tap the green checkmark on the keyboard.  +   + ",2023-03-27T20:26:34Z,2024-06-14T14:52:35Z,2024-06-14T14:52:35Z,2025-04-01T00:00:00Z,0,1,0,0 +6000025100,6000542933,Technology,Google Drive,1,2,Managing Google Shared drives,"google, shared, drive, manage google shared drives, add memeners to shared drives, collaborate, share, manage files, manage folders, Shared Drive"," Keywords: Manage Google Shared Drives, add members to shared drives, collaborate, share, manage files, manage folders + Aliases: Google drive, google docs, Gdrive, G-drive + + How to manage your Google Shared drive after it has been created by PSD Google Admin through a support ticket.  Adding members and changing access to existing members. + + Managing Files and Folders + + Share and Collaborate in Shared Drives +   + Only *@psd401.net addresses can be added.   ",2020-10-16T21:31:39Z,2024-06-11T16:03:59Z,2024-03-12T19:06:17Z,2025-04-01T00:00:00Z,3,0,0,0 +6000025378,6000580664,Technology,Google Drive,1,2,Sharing Photos or Recordings with a Student Through Google Drive,"Sharing, Photo, Recording, Student, Google Drive, Upload"," Keywords: Sharing, Photo, Recording, Student, Google Drive + Aliases: Upload, iOS + + Summary: + This article will walk you through sharing pictures and videos you take on your phone with students through google drive. + + Steps: + First, we'll need to make sure you have google drive installed on your device, if you're not sure if you have google drive installed on your device. If you're not sure if you have it installed or not, follow the links just below this paragraph to another solutions article which will make sure you have it set up correctly. If it's already installed, you can skip this step. + + Apple: + Android: + + + Now, find the picture that you would like to share on your device. + + + + Click on the share icon +   + + + Choose Drive from the share options + + + + Choose the account, My Drive, Select Folder, and then Save Here, then click Upload. + + + + You will have to make sure you save it in a folder which is shared with the student so they will be able to see the file, if that is set up correctly then both you and the student should be able to see the file! ",2020-11-17T23:14:28Z,2024-06-11T16:03:59Z,2024-03-12T19:05:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040291,6001694359,Technology,Google Drive,1,2,Transferring Work / School Data to a Non-District Account,Takeout," Keywords: Google Takeout, Google Transfer, Account Transfer, Data Transfer, Transfer of Content, Google Takeout. + Aliases: Google Drive transfer, file transfer, account export, file backup, account migration. + There are a couple of circumstances when backing up and/or transferring the ownership of your Google Drive materials is necessary. One circumstance is a student leaving the district and/or graduating. Another circumstance is a staff member leaving the district and/or retiring. + Graduating students have from the last day of school until July 1st to do this process, if desired. For staff leaving the district or retiring, we recommend you do the transfer a week before leaving.  + Classroom Teachers - Please ensure that student data (names, grades, etc) is not included in the materials that you download from your Google Drive. + There are a couple of options for you to get all your files from PSD Google Account, which are ""Transfer your Content"" and ""Google Takeout"".  + Both methods allow you to move your data, but they serve different purposes and offer different functionalities. In this article, we will show you how to Transfer your Content from your Google account, if you want to see information about the ""Google Takeout"" option, click here https://psd401.freshservice.com/support/solutions/articles/6000040299 + + Transfer your Content (via Google Account) + This option is specifically designed to transfer your data from one Google account to another Google account. It is limited to Gmail and Google Drive content. You need to have space in your personal account (recipient) for the data to be transferred from your work/student account. + + Follow these steps for transferring your content between Google accounts: + 1. Log in to your Google Account and go to ""Account"".  + + + + 2. Find ""Transfer your content"" and click on ""Start transfer"". + + + + + 3. Enter the email address of the recipient account (usually a personal Gmail account) and follow the prompts to complete the transfer. + + + + 4. Go to your personal Gmail inbox and check for the email that Google sent you called ""Verify your account"". Click on the ""Get confirmation code"" button at the bottom of that email. + + + + 5. Another tab will open showing the code. Copy it and paste it back onto the Account page where your are setting at the transfer of files. + + + + 6. Once you paste the code into the field, your account will be verified. Then click ""Next"". + + + + 7. Select the content you want to be transferred (usually Drive and Gmail), and click ""Start Transfer"". + + + + 8. Now you have to just wait. This process may take a long time. It usually completes within a few hours, but larger transfers may take up to a week. When the process is complete, you will receive a confirmation email to your personal Gmail account. + + + + Note: If your recipient account (usually personal Gmail) doesn't have enough free space, you'll get an error message and will need to make some space by deleting large unused files, or purchasing extra Google Drive storage. Alternatively, you can choose to perform a Google Takeout. + + + + + + Additional details about this process + Copied files may appear in batches in the destination Google account during the copy process. + Where do I see my transferred data? + For Gmail: Copied Gmail content will appear in your personal Gmail with a label containing your PSD account name and the date you started the copy process. + For Drive: Copied content will be in a folder labeled with your PSD account name and the date you started the copy process. + How copied files are different from the original files? + You automatically become the owner of all copied files on My Drive. The owners of the original files will remain as-is at PSD. + Copied files are not shared with others even if the original files are. + Comments are copied, but revision history is not. + What cannot be transferred/downloaded? + Files in Shared drives, files in My Drive where you have viewer access, and files for which the owner has turned off the download, print, and copy options. + + + __________________________________________ + Directions directly from Google can be found here: + https://support.google.com/accounts/answer/6386856? ",2024-06-03T23:49:31Z,2024-11-21T20:45:51Z,2024-11-21T20:45:51Z,2025-04-01T00:00:00Z,2,25,0,0 +6000018335,6000542926,Technology,Google Drive,1,2,Use Google Drive files offline,"Google Drive Offline, Google Docs, Google Docs Offline, Google sheets, Google sheets offline, google slides, google slides offline, available offline"," Keywords: Google Drive Offline, Google Docs, Google Docs offline, Google Sheets, Google Sheets Offline, Google Slides, Google Sheets Offline, Google slides, google slides offline, available offline + + Aliases: Google Drive, drive, G-drive + Use Google Drive files offline - live link to updated Google Drive Help Site << click here + + If you aren't connected to the Internet, you can still view and edit files, including: + + Google Docs + Google Sheets + Google Slides + + Save and open Google Docs, Sheets & Slides offline + + Before you turn on offline access + + You must be connected to the internet. + You must use the Google Chrome browser. + Don't use private browsing. + Install and turn on Google Docs Offline Chrome extension. + Make sure you have enough available space on your device to save your files. + + + Open Google Docs, Sheets, and Slides offline + + Open Chrome. Make sure you're signed in to Chrome. + Go to drive.google.com/drive/settings. + Check the box next to ""Create, open, and edit your recent Google Docs, Sheets, and Slides files on this device while offline."" + + Save Google Docs, Sheets & Slides for offline use + + On your computer, go to drive.google.com. + Right click the Google Docs, Sheets, or Slides file you want to save offline. + Turn on ""Available offline."" + + To save multiple files offline, press Shift or Command (Mac)/Ctrl (Windows) while you click other files. + Preview offline files + + On your computer, go to drive.google.com. Make sure you turn on offline access first. + + At the top right, click Ready for offline . + Click Offline preview. + + If you use a Google Account through work or school and have installed Drive File Stream, learn how to save files offline on your computer. + Learn about Drive File Stream and Backup and Sync. +   ",2019-04-29T17:17:39Z,2024-06-11T16:03:59Z,2024-03-12T19:06:38Z,2025-04-01T00:00:00Z,0,0,0,0 +6000005893,6000542926,Technology,Google Forms,1,2,How to Create a Quiz in Google Forms,"Google, Docs, Forms, Sheets, Quiz"," Keywords: Google Docs, Forms, Sheets, Quiz + Aliases: + + This video reviews how to make a simple quiz. + + ",2017-08-10T21:56:08Z,2024-03-18T09:11:25Z,2024-03-12T18:49:09Z,2025-04-01T00:00:00Z,0,0,0,0 +6000005892,6000542926,Technology,Google Forms,1,2,How to use Google Forms,"Google, Forms, Docs, Google Forms"," Keywords: Google Forms, Google Docs + Aliases: + + ",2017-08-10T21:56:07Z,2024-03-18T09:11:25Z,2024-03-12T18:49:05Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025597,6000736645,Technology,Google Forms,1,2,Restraint & Isolation Reporting System for Student Services,"OSPI, Restraint, Isolation, Reporting"," Keywords: OSPI, Restraint, Isolation, Reporting + Aliases: + + + Due to OSPI requirements for parent notification, we have a system set up for documenting Restraint & Isolation cases and creating a parent letter that is OSPI compliant.  + + Everything is located in Google Drive here: https://drive.google.com/drive/u/1/folders/18p8gp4kGjHCD9Durylrjm2OXse48HKiw + + The form where schools enter data is located here.  + + That information goes into a google sheet located here (has very restricted permissions).  + + It is set through Document Studio to send an email to the schools' principal, Sara Hoover, John Yellowlees, and select special services employees saying that a restraint & isolation form has been created and a parent letter saved, with a link to the letter. The template for the parent letter is here, and the PDF'd final parent letters are here. + + Periodically, Carol Winget will download this spreadsheet and import into PowerSchool. The final column notes when it was imported.  + + Settings for the emails/PDFs can be edited by opening the google sheet and going to Add-Ons->Document Studio->Open.  + + **In general, please ask Sarah to make any changes. This information is in case Sarah is unavailable or OOO.** + + + + + Questions about this process, outside of the technical components, should be directed to John Yellowlees. Technical questions can be directed to Sarah Banks.  ",2020-12-11T07:51:22Z,2024-03-12T18:46:43Z,2024-03-12T17:31:23Z,2025-04-01T00:00:00Z,0,1,0,0 +6000026480,6001168039,Technology,Google General Tips & Help,1,2,Google Document URL tricks for sharing and forcing copies,"Google Doc share settings, force copy, sharing google docs, getting sharable link, turn on sharing"," . + Keywords: Google Doc share settings, google sheet share settings, google slides share settings, force copy, sharing google docs, getting sharable link, turn on sharing, + + Aliases: Google Drive, Google doc + The following is from the Learning in Hand with Tony Vincent site. + https://learninginhand.com/blog/google-document-url-tricks + + G Suite apps include Google Documents, Sheets, Slides, and Drawings. These apps can provide shareable links. Shareable links can be used for publishing a document or for collaboratively editing a document. + + Documents are only accessible by you (the owner) unless you turn link sharing on. One way to turn on link sharing is by clicking the Share button in an open document. Then you'll see an option to Get shareable link. Clicking that option turns link sharing on and copies the link to your clipboard. The link is set to Anyone with the link can view. You can change this to Anyone with the link can comment or edit. + Once you have the shareable link copied, you can paste it into a document, webpage, link shortener, Twitter, Facebook, etc. By replacing /edit in the URL, you can do some pretty nifty tricks. You can transform a shareable link into a Preview, Copy, Template, or PDF link. + + Below are glanceable graphics for each kind of link. See full website above for detailed descriptions and tips. +   + + +       + +     ",2021-03-26T17:11:09Z,2024-03-13T21:19:36Z,2024-03-13T21:19:36Z,2025-04-01T00:00:00Z,1,0,0,0 +6000023251,6000542926,Technology,Google General Tips & Help,1,2,Google Share Options and Schoology's Google Drive Assignment tool,"Google Drive Share Options, Google Drive File Permissions, Schoology Google Drive Assignment"," Keywords: Google Share Options, Permissions, Google Drive Assignment + Aliases: + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; ",2020-05-03T14:02:15Z,2024-03-18T09:11:31Z,2024-03-12T18:00:05Z,2025-04-01T00:00:00Z,0,0,0,0 +6000030031,6000542933,Technology,Google General Tips & Help,1,2,Google Workspace Basics for Students,"google, workspace, edtools, student, drive"," Keywords: google, student, edtools, drive, workspace + Aliases: Google Workspace + + + Google workspace introduction for students. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + ",2022-03-25T13:21:11Z,2024-03-18T09:11:38Z,2024-03-12T17:54:52Z,2025-04-01T00:00:00Z,0,0,0,0 +6000030318,6000736645,Technology,Google Keep,1,2,Google Keep Cheat Sheet,"Google, Keep"," Keywords: Google Keep + Aliases: + + See this Cheat Sheet by Shake Up Learning's Kasey Bell + + Google Keep Cheat Sheet + + + + + + + + + + + + + ",2022-04-22T22:46:10Z,2024-03-18T09:11:38Z,2024-03-12T17:29:08Z,2025-04-01T00:00:00Z,2,0,0,0 +6000005886,6000542941,Technology,Google Sheets,1,2,Basic Google Sheets,"Google Sheets, Editing, Basic, Creating"," Keywords: Google Sheets, Editing, Basic, Creating + Aliases: + ",2017-08-10T21:55:51Z,2024-03-18T09:11:25Z,2024-03-12T18:48:52Z,2025-04-01T00:00:00Z,0,0,0,0 +6000005889,6000542941,Technology,Google Sheets,1,2,"Conditional Formatting, Google Sheets","Google Sheets, Conditional, Formatting, Conditional Formatting"," Keywords: Google Sheets, Conditional Formatting + Aliases: + ",2017-08-10T21:55:59Z,2024-03-18T09:11:25Z,2024-03-12T18:53:25Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038750,6001668715,Technology,Google Sheets,1,2,Converting an Excel Spreadsheet to Google Sheets,"Drive, Sheets, Convert, Excel, Spreadsheet, Google"," Keywords: Google Suite, Google Sheets, Google Docs, Google Slides, Google, Converting + Aliases: Google Sheets, Microsoft Excel  + + + 1). Access Google Drive: Open the Chrome Browser and navigate to drive.google.com. This will take you to Google Drive. If you're not already signed in to your Google account, you'll need to enter your psd portal email and password. + + 2). Upload the Excel File: Once in Google Drive, locate and click on the + New button on the top left corner of the page. Select File upload from the dropdown menu. Navigate to the location on your MacBook where your Excel file is stored, select the file, and click Open to upload it to Google Drive. + + ** If you are uploading more than one file, you can drag and drop them straight into your Google Drive. ** + + 3). Open with Google Sheets: After the upload is complete, find the Excel file in your Google Drive. Right-click on the file and select Open with, then choose Google Sheets. This will convert the Excel file into a Google Sheets format and open it in a new tab. + + + Your file has now been successfully converted to the Google Suite. Here a couple of the benefits:  + + Edit and Save Your File: You can now edit your spreadsheet as needed. Google Sheets will automatically save your changes, so there's no need to manually save the document. + + Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. + ",2023-11-17T18:34:20Z,2024-04-15T18:05:07Z,2024-04-15T18:05:07Z,2025-04-01T00:00:00Z,3,10,0,0 +6000005887,6000542941,Technology,Google Sheets,1,2,How to Insert Charts in Google Sheets,"Google Sheets, Images, Insert, Chart"," Keywords: Google Sheets, Images, Insert, Chart + Aliases: + ",2017-08-10T21:55:53Z,2024-03-18T09:11:25Z,2024-03-12T19:09:13Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040452,6001576430,Technology,Google Sheets,1,2,How to Make a Chart with Data in Multiple Tabs,"google, google drive, sheets, spreadsheet"," Keywords: Google, Sheets, + Aliases: Spreadsheet, Excel + + 1. Here I've created an example sheet with some data. + + + 2. Now either create a tab for your graph or click into the tab you would like to create the graph in, I made a separate tab for the sake of ease. Now on the top bar click Insert > Chart. + + + 3. Move the inserted graph to the location you'd like it. Then with the graph selected, go to the right panel and select the type of graph you want to use. + + + 4. Now on the right panel in the data range field, click the little boxes icon. + + + 5. This window will pop up, if you're lucky the range you want will be under ""suggested ranges"". Otherwise, click into the text field and then to the tab that you want to pull data from. The mini window should still stay up. + + + 6. Now select the range that you want the chart to point at and it should populate in the range text field. If you need to add another range, click ""Add another range"" and repeat steps 5 and 6 until you have all your data selected. Alternatively you can type in the ranges manually using the following syntax (it has to be exactly right): + + 'NameOfTab'!Cell:Range + + As an example if you want cells 1 through 20 on column A on Tab 2, you would type out the following: + 'Tab 2'!A1:A20 + + + + 6. Now you should have all your data selected properly! If you want further information on how to configure charts, please look at this solutions article or call x3711. + + ",2024-06-21T19:05:08Z,2024-06-21T19:06:41Z,2024-06-21T19:06:41Z,2025-04-01T00:00:00Z,0,1,0,0 +6000005891,6000542926,Technology,Google Sheets,1,2,How to Use LucidChart Diagrams for Sheets ,"Google Sheets, Google, Docs, LucidChart, Timeline, Venn Diagram, Flow Charts"," + Keywords: Google Sheets, LucidChart, Timelines, Venn diagrams, Flow Charts + Aliases: + + Learn how to use an add-on in Google Sheets to create timelines, Venn diagrams, flow charts, and more.  + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; ",2017-08-10T21:56:02Z,2024-03-18T09:11:25Z,2024-03-12T18:57:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000005890,6000542926,Technology,Google Sheets,1,2,How to use AutoCrat to Disseminate Data from G Forms and Sheets,"Google Sheets, Docs, AutoCrat"," + Keywords: Google Sheets, Docs, Slides, AutoCrat + Aliases: + + Automate the creation and sharing of personalized documents with autoCrat. + +Autocrat is a multi-purpose document merge tool that allows you to take data from a spreadsheet and merge it into a document via a template. Tell Autocrat which fields to merge via <> and then let Autocrat mass-generate personalized documents. Optionally send the documents as email attahchments. Optionally tell Autocrat to run when new forms are submitted to created truly automated processes. + View the User/help Guide + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; ",2017-08-10T21:56:00Z,2024-03-18T09:11:25Z,2024-03-12T18:56:13Z,2025-04-01T00:00:00Z,0,0,0,0 +6000005888,6000542941,Technology,Google Sheets,1,2,How to use Tables Styles in Google Sheets,"Google Sheets, Table, Table Styles"," Keywords: Google Sheets, Tables, Table Styles + Aliases: + ",2017-08-10T21:55:57Z,2024-03-18T09:11:25Z,2024-03-12T18:52:53Z,2025-04-01T00:00:00Z,0,0,0,0 +6000005903,6000542926,Technology,Google Sites,1,2,How to Finalize / Publish your Google Site,"Google Sites, Sites, Publish"," + Keywords: Google Sites, Publish + Aliases: + + HOW TO PUBLISH A GOOGLE SITE   + Using the New Google Sites  + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; +   + First, after you click PUBLISH, complete your URL website address. Put something simple with no punctuation, no capitals, and no spaces. See example below.  + + Second, (especially if this is a student's website): put a checkmark in ""Request publish search engines to not display my site"" and put a checkmark in ""Editors must review changes before publishing"".  +   + Third, click Save.   +   +   + + + Now you need to copy the URL website address so that you can paste it in an email to your web manager (often the office manager) in your building/school site.   You can also paste this URL in emails to parents, put it in your newsletters home to families, etc.   + + + ",2017-08-10T21:56:25Z,2024-03-18T09:11:25Z,2024-03-12T18:44:04Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040354,6001694359,Technology,Google Sites,1,2,Transfer your Google Site,110," Keywords: Google Sites, transfer site, share site. + Aliases: Switch owner, leaving district, migrate Google site + Do you have a Google Site that you would like access to once you leave the district? Make sure that you have added your personal Google account as the owner of the site. + To start this process, access your PSD account (your PSD Google account).  + The easiest way to access Sites is https://sites.google.com/ when signed in with your district account. You can also access your Google account via the PSD Portal/My PSD, open the Core Tools folder, select Google Workspace, then click on the Google App/waffle icon in the upper right corner next to your profile, and scroll until you see Sites.  + + Then, to add an owner to your Google Site, do the following: + + 1. Open your Google Site in the Google Sites editor. + 2. Click on the ""Share with others"" icon at the top right. + 3. In the sharing settings, enter the email address of the person you want to add. + 4. Select ""Owner"" from the drop-down menu next to their email address. + 5. Click ""Send"" or ""Share"" to save the changes. + + Here is a video for more specific details:  + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + For questions about this process contact the Help Desk at 253-530-3711 or email servicecentral@psd401.net ",2024-06-11T15:59:15Z,2024-06-11T16:31:40Z,2024-06-11T16:31:40Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038751,6001668715,Technology,Google Slides,1,2,Converting a PowerPoint Presentation to Google Slides,".pptx, powerpoint, slideshow, converting, google slides"," Keywords: Google Suite, Google Slides, Google Docs, Google Slides, Google, Converting, Slideshow, .pptx + Aliases: Google Slides, Microsoft Powerpoint + + + 1). Access Google Drive: Open the Chrome Browser and navigate to drive.google.com. This will take you to Google Drive. If you're not already signed in to your Google account, you'll need to enter your PSD Portal email and password. + + 2). Upload the PowerPoint File: Once in Google Drive, locate and click on the + New button on the top left corner of the page. Select File upload from the dropdown menu. Navigate to the location on your MacBook where your PowerPoint file is stored, select the file, and click Open to upload it to Google Drive. + + ** If you are uploading more than one file, you can drag and drop them straight into your Google Drive. ** + + ** Google Slides has limitations regarding the size of PowerPoint files that can be uploaded and converted. File Size Limit: Google Slides typically has a maximum file size limit for PowerPoint (.ppt or .pptx) files. This limit is usually around 100 MB. ** + + 3). Open with Google Slides: After the upload is complete, find the PowerPoint file in your Google Drive. Right-click on the file and select Open with, then choose Google Slides. This will convert the PowerPoint file into a Google Slides format and open it in a new tab. + + + Your file has now been successfully converted to the Google Suite. Here a couple of the benefits:  + + Edit and Save Your File: You can now edit your slideshow as needed. Google Slides will automatically save your changes, so there's no need to manually save the document. + + Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. ",2023-11-17T18:36:28Z,2024-04-15T18:06:19Z,2024-04-15T18:06:19Z,2025-04-01T00:00:00Z,1,4,0,0 +6000005884,6000542941,Technology,Google Slides,1,2,How to Crop or Resize images in Google Slides,"Google Slides, Images, Crop, Resize, Adjust, Insert Image, Edit Image"," Keywords: Google Slides, Images, Crop, Resize, Adust, Insert Images, Edit Images + Aliases: +   + This tutorial looks at some of the new Image Editing option available in Google Slides. We learn how to Insert, Crop, Resize, Adjust and recolor an image: + + + This video looks at an alternative way to insert images into Google Slides:  + + ",2017-08-10T21:55:50Z,2024-03-18T09:11:25Z,2024-03-12T19:01:05Z,2025-04-01T00:00:00Z,0,2,0,0 +6000005883,6000542941,Technology,Google Slides,1,2,How to Insert Backgrounds into Google Slides,"Google Slides, Insert, presentation, background"," Keywords: Google Slides, Insert, presentation, Background + Aliases: + + + In this tutorial, we learn how to Insert an Image or color as a background. We also Insert/Embed a YouTube video, after inserting this video can be played from within the presentation without having to leave it. + + ",2017-08-10T21:55:49Z,2024-03-18T09:11:25Z,2024-03-12T19:01:27Z,2025-04-01T00:00:00Z,0,0,0,0 +6000005885,6000542941,Technology,Google Slides,1,2,How to add Hyperlinks into Google Slides (Including Youtube Videos),"Google Slides, Hyperlink, Youtube, Embed"," Keywords: Google Slides, Hyperlink + Aliases: + + How to Use Hyperlinks in Google Slides: + + + Creating a Text Box for Hyperlinks + Start by creating a text box in your Google Slides presentation. + + + Inserting a Link + + With the text box selected, navigate to the toolbar and click on ""Insert link."" + Paste the URL of the external website you want to link to in the provided field and click ""Apply."" + This example uses a link to one of their videos. When in presentation mode, you can click on this link to go to the external website. + + + + Editing the Display Text of a Link + + If the display of the hyperlink doesn't look good, you can change it. + Select the link, then click on ""Edit link."" + Enter the desired display text in the textbox. In the tutorial, they change it to ""Watch me"" and click ""Apply."" + Now, only the text ""Watch me"" is visible, but it's clickable in presentation mode. + + + + Hyperlinking Between Different Parts of Your Presentation + + Create an object (like a rectangle) or you can also use text for this purpose. + With the object selected, go to ""Insert link."" + Instead of pasting an external link, click the dropdown for ""Slides in this presentation."" + Choose the slide you want to link to, for example, ""Slide 2,"" and click ""Apply."" + In presentation mode, clicking on this object will take you to the specified slide. + + + + + + Embedding Videos to Avoid Popups and Suggested Videos + 1. Embedding in a Google Slide Deck + + + Start by creating or opening a Google Slide presentation. + Navigate to the slide where you want to embed the video. + Go to ""Insert"" then select ""Video."" + You can search for the video directly in Google Slides or enter the YouTube URL. + Once the video is inserted, you can resize it, but try to maintain its proportion by dragging from the corners. + + 2. Embedding in Schoology (Pages, Updates, Assignments, Discussions) + + + Navigate to the area in Schoology where you want to embed the video (e.g., Materials, Updates). + Choose to add materials or create a new update, assignment, or discussion. + Find and click the ""Insert Content"" button. + Select ""Image/Media"" then click ""From the Web"" and choose ""Media"" to ensure you embed the video and not just an image link. + Go to YouTube, copy the video URL, then paste it into the Schoology link/embed code box and click ""Insert Media."" + This method embeds the video directly into Schoology, avoiding suggested ads or pop-ups. You can resize the video and add descriptions as needed. + + 3. Embedding in a Google Site + + + If you're using Google Sites, navigate to the page where you want to embed the video. + Click on ""Insert"" on the right navigation bar, then select ""Embed."" + Enter the YouTube video URL and click ""Insert."" + Like in Google Slides and Schoology, you can resize the video to fit the layout of your site. + + These methods are crucial for maintaining a distraction-free educational environment by avoiding unwanted ads or suggested videos and providing a safer and more focused online learning experience for students and families. + + + + ",2017-08-10T21:55:51Z,2024-03-18T09:11:25Z,2024-03-12T19:23:19Z,2025-04-01T00:00:00Z,0,4,0,0 +6000005882,6000542941,Technology,Google Slides,1,2,Saving Google Slides as PDF,"Google Slides, PDF"," Keywords: Google Slides, PDF + Aliases: + + This tutorial will show you how to Save your Slides document as a PDF format.  + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + ",2017-08-10T21:55:47Z,2024-03-18T09:11:25Z,2024-03-12T19:01:53Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040770,6001576430,Technology,Google Workspace,1,2,Changing Your Profile Picture in Google,"Profile, Image, Picture, Google"," Keywords: profile image, profile picture, Google Account + Aliases: account image, digital identity + + In Google: When signed into your school account (@psd401.net)  + + Click on the circle in the upper right corner + In the pop-up, click on the camera icon  + + + Click Add profile picture and upload and save image. + ",2024-08-07T21:33:39Z,2024-08-07T21:33:42Z,2024-08-07T21:33:42Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040769,6001576430,Technology,Google Workspace,1,2,Embedding Videos in Google Sites,"Embed, Videos, Google"," Keywords: Embedded, Videos, Google Site + Aliases: + + Embed Videos into Google Sites + + Open Google Sites and navigate to the page where you want to embed the video. + Click on ""Embed"" from the right-hand insert menu. + Paste the YouTube video URL and click ""Insert."" + Like in other platforms, you can resize the embedded video to fit your layout preferences. + ",2024-08-07T21:19:18Z,2024-08-07T21:19:21Z,2024-08-07T21:19:21Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033525,6000542926,Technology,Google Workspace,1,2,Gmail Basics,"Gmail, Gmail Basics, Gmail Tutorial"," Keywords: Gmail, Gmail Basics, Gmail Tutorial + Aliases: + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + Gmail Basics  *Click the link below to jump to the corresponding section of this document.  + Gmail Cheat Sheets from Google Workspace Learning Center + Gmail Basic Skills Benchmarks and Learning Resources + Viewing gmail through an Outlook lens + Make Gmail look like Outlook + Additional Resources + + +Gmail Cheat Sheets from Google Workspace Learning Center + + Composing an email  + + + + + + + Reading and replying to an email + + + Organizing your inbox + + + Gmail Basic Skills Benchmarks and Learning Resources +   + + + + I Can... + Learning Supports + + + Find and access my gmail account + + + From Portal.psd401.net + From Google app icon + + + + + + Navigate, create, and respond to emails + + Create and send email + See new email + Reply to email + Change recipients or subject + Email without an internet connection + Turn vacation or out of office responder on/off + + + + Organize my inbox + + Switch to labels from folders + Create labels + Apply labels + Add filters + Star important email + Snooze email + Archive or delete email + + + + Find emails + + Search your inbox + Narrow your search + + + + Create Signatures + + Create a signature + Add a signature to an email + Edit a signature + Delete a signature + + + + Video meetings and sending messages + + Start and join video meetings + Use Chat in Gmail + Change your status in Gmail + + + + Use other tools in conjunction with gmail + + Open your Google Calendar and events + Open notes in Google Keep + Open your to-do lists in Google Tasks + Get add-ons + + + + Personalize my Gmail + + Add a profile picture to your email + Add a background theme to your inbox + Create email templates + Undo sending your mail + Correct spelling and grammar in Gmail + Get more space for labels + Choose your inbox type + 10 Google Workspace tips to improve communication + + + + Maximize productivity and prioritize tasks + + Create events right from your inbox + Get your daily agenda in your inbox + Highlight an important email message + Send & save large attachments in Drive + See if someone's immediately available + Multitask with spaces + Set up mail delegation + 10 Google Workspace tips to optimize your inbox + + + + Stay focused + + Mute email conversations + Automatically add events from Gmail + Schedule email to send later + See new messages at the top of a thread + Manage unwanted messages in Gmail + + + + + + +Viewing Gmail through an Outlook lens (click for Google Training Center resources) + +   + + + + In Outlook... + In Gmail... + + + View messages and their replies by default as individual entries in your Inbox + Group messages and their replies by default in conversation threads so you see multiple related messages in one view + + + Spell check automatically while composing + Check spelling after composing + + + Attach and forward multiple messages + Forward all or select messages in a conversation thread + + + Delete messages, typically to save space + Archive messages to declutter your inbox + + + Sort messages by sender, date, or size + Find messages by sender, date, topic, and more using Gmail + + + Organize messages in folders + Tag messages with labels + + + Assign color categories to messages + Color-code your labels + + + Flag important messages + Star or add markers to important messages + + + Manage incoming email with rules + Manage incoming email with filters + + + Flag messages for follow-up + Add messages to your tasks list or a Follow Up label + + + Get desktop mail notifications via Desktop Alerts + Enable desktop notifications in Chrome + + + Share a mailbox + Delegate your mailbox to individuals or use Google Groups to share more broadly + + + + + + Make Gmail look like Outlook + I want to… + + List messages separately + Add a reading pane + View your calendar in your inbox + Create task lists + Create a signature + Use and change keyboard shortcuts + + + Additional Resources + + From Outlook to Gmail: Looking for more tips on transitioning from Outlook to Gmail? See the Google Workspace Learning Center for comparison charts and illustrations showing side-by-side Outlook and Gmail features and functions. + Gmail Intermediate Tips + Gmail Advanced Tips + Accessibility Tools + Troubleshooting + Shake Up Learning Podcast/Blog Time-Saving Gmail Hacks for Teachers + Shake Up Learning Quick Tip of the Week How to Create a Gmail Signature in Google Docs + Snooze an email: If you have an email that you want to put off responding to, or be reminded of later, you can ask Gmail to Snooze it.  On the far right, there’s an icon that looks like a clock.  Click that and Gmail will ask for when you want the email to pop back up in your inbox. + + + Draft emails from Google Docs  + + + + + + + ",2023-03-30T18:31:16Z,2024-08-07T20:40:47Z,2024-08-07T20:40:47Z,2025-04-01T00:00:00Z,3,2,0,0 +6000040367,6001813135,Technology,Google Workspace,1,2,Google - Report Inappropriate Content,110," Keywords: Google, Report, inappropriate content + Aliases: + + How to Report Inappropriate Content in Google + You can report inappropriate content like websites and pictures that make it thre googles safe search buy comping the link to the page and and the link to the image and posting it here. + + https://search.google.com/search-console/safesearch?utm_source=wmx&utm_medium=deprecation-pane&utm_content=safesearch  + + ",2024-06-13T17:52:45Z,2024-08-08T01:14:41Z,2024-08-08T01:14:41Z,,0,0,0,0 +6000005902,6001521595,Technology,Google Workspace,1,1,How to Create a Google Site,110," + Keywords: Google Sites, Create Site, Share Site + Aliases: sites, websites, google sites + + Learn how to use Google Sites to share your students’ work with the school community, create a portal for your class, and create and curate online resources. + + + Innovative Uses of Google Sites + + 1. Digital Breakouts + + +Description: A way for students to collaborate and problem-solve in an interactive manner, similar to a virtual escape room. + +Creator Mentioned: Tom Malini, a middle-school digital learning coach. + +Tools Used: Google Sites, Google Forms, and Tour Creator (for 360-degree VR tours). + + 2. Centralized Classroom Resource Hub + + +Description: A centralized hub on Google Sites for syllabus information, homework assignments, resources links, and a Google Calendar. + +Creator Mentioned: Bethany Petty in Missouri. + +Benefits: Easy sharing with colleagues, students, and guardians; keeps everyone informed of important dates. + + 3. Student Portfolios + + +Description: Portfolios to showcase student growth, consolidate work samples, and prepare college resumes. + +Implementation: Used for sharing progress through report cards and tracking growth over time. + +Creator Mentioned: Stuart Lee in South Carolina. + +Benefits: Allows students to customize and demonstrate their learning. + + 4. Blogging + + +Description: Using Google Sites for students to share thoughts and ideas digitally. + +Purpose: Helps students practice and build digital proficiency in a safe online space while gaining storytelling confidence. + +Creator Mentioned: Susanna Polanco, a foreign language educator. + +Application: Creation of interactive blogs for engaging and commenting in Spanish with classmates. This video walks through a quick overview of how Google Sites can be used: + + + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + Step 1: Start Your Site + +Navigate to Google Sites: Go to sites.google.com in your web browser. Make sure you're logged into your PSD401 Google account. + Step 2: Choose a Template (Optional) + +Select a Template: Google Sites offers various templates for different purposes (e.g., portfolio, project, team). You can choose one that fits your needs or start with a blank template. + Step 3: Customize Your Site + + +Site Name: Click on the placeholder site name at the top to rename your site. + +Insert Content: Use the Insert menu to add text boxes, images, Google Drive files, and other content to your site. + +Choose a Theme: Click on the Themes option on the right to select a theme and customize the look of your site with different colors and fonts. + + Step 4: Add Pages + + +Add New Pages: Click on the Pages button on the right, then click the + button to add new pages to your site. + +Organize Pages: Drag and drop pages to organize them or create a hierarchy (subpages). + + Step 5: Customize Navigation + +Navigation Bar: Customize the navigation bar from the Pages menu. You can choose to have it at the top or on the side of your site. + Step 6: Preview Your Site + +Preview: Click the Preview button (eye icon) to see how your site looks on different devices (desktop, tablet, and mobile). + Step 7: Publish Your Site + + +Publish: When you're ready, click the Publish button at the top right. + +Set the Web Address: Choose a URL for your site. Note that your site will be available publicly unless you set viewing permissions. + +Share or Publish: Click Publish to make your site live. By default your site will be accessible to anyone with a PSD401 staff or student account. You can also share it with specific people or Google Groups if you want to keep it restricted. + + Step 8: Share and Collaborate + + +Collaborate: Use the Share with others icon to add collaborators who can edit the site with you. + +Settings: You can manage who can view or edit your site from the Settings menu. + + + See Get started with Google Sites for more information.  + ",2017-08-10T21:56:25Z,2024-08-07T20:40:47Z,2024-08-07T20:40:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000032783,6000542926,Technology,Google Workspace,1,2,How to Embed Videos in Google Slides,"Embed, Embedded, Videos, Schoology, Google, Slides"," Keywords: Embedded, Videos, Google Slides, Embed + Aliases: + + Embed Videos into Google Slides + + + Open Google Slides and navigate to the slide where you want to embed the video. + Click on ""Insert"" in the menu, then select ""Video."" + You can search for the video directly within Google Slides or paste the YouTube URL if you have it. + Once you find the video, click on it and then click ""Select"" to add it to your slide. + You can resize the video but try to maintain its aspect ratio by dragging the corners. You might also want to adjust the slide background to blend with the video. + ",2023-01-04T16:15:52Z,2024-08-07T21:20:40Z,2024-08-07T21:20:40Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040257,6000542930,Technology,Graduation Credit Requirements,1,2,PSD Graduation Requirements,110," OSPI Transcript FAQs - 2022-2023 FAQs + + + Credit Requirements + Peninsula School District's Board of Directors has identified credits required for graduation by students' expected year of graduation. In some cases, these requirements are above and beyond the state's minimum requirements. + All students are required to complete: + + 4.0 credits of English + 3.0 credits of Math + 3.0 credits of Science + + 3.0 credits of Social Studies, including: + + 1.0 credit of U.S. History + 1.0 credit of World History + 0.5 credits of Civics + 0.5 credits of social studies elective + WA State History (usually completed in 7th grade) + + + + 2.0 credits of Health and Fitness*, including: + 0.5 credits of Health + + 2.0 credits of Art* + 2.0 credits of World Language* + + 1.0 credit of Career and Technical Education courses, including: + 0.5 credit of College, Career, & Financial Explorations + + + * Some of these requirements may be waived or adjusted based on a Personalized Pathway in the student's High School and Beyond Plan. + Please see your counselor for more information. ",2024-05-28T19:47:34Z,2024-05-28T19:54:45Z,2024-05-28T19:54:45Z,2025-05-31T00:00:00Z,0,0,0,0 +6000027272,6000837079,Technology,Handwriting Without Tears (HWT),1,2,How to install Handwriting Without Tears (HWT) Fonts (macOS + Windows),"HWT, Handwriting Without Tears"," Keywords: handwriting, hwt, fonts, tears + Aliases: HWT + + You can install the HWT fonts on your Mac or Windows device to be used with installed applications. + At this time, these fonts are not available in the Google suite applications. + + Mac Users:  How to use Self Service + + 1. Install Handwriting Without Tears Fonts using the Self Service App: + + + 2. Because HWT isn't compatible with the Google Suite, and Microsoft Office is no longer supported, macOS users will need to install 'Pages' using Self Service. This is part of the Apple's iWork Productivity Suite and is free: + + + 3. With Pages open, you need to click on 'Format' (top bar) and then 'Show Fonts': + + + 4. Then, you'll just need to ensure 'All Fonts' is selected under 'Collection'. + Once 'All Fonts' is selected, and you browse to the 'H' section under 'Typeface' you should see a list of HWT fonts to choose from: + + + 5. This will allow you to use the HWT Fonts in Apple Pages: + + + Windows Users:  How to use Chocolatey + + + 1. HWT is installed using 'Chocolatey'. Click on the Windows logo in the bottom-left corner (the Start Menu) and search for 'Choc' - you should see 'Chocolatey GUI' - launch this. + With Chocolatey open, ensure 'PSD-Software' is selected. Then, you can search for 'hand' - you should see Handwriting-Without-Tears - double-click on this and install it: + + + 2. Because HWT isn't compatible with the Google Suite, and Microsoft Office is no longer supported, Windows users will need to use the built-in WordPad application. + If Step 1 has been completed, you should see HWT fonts inside WordPad: + + + If you still need assistance, please submit a Service Central ticket. ?",2021-06-02T17:33:35Z,2024-09-04T22:36:52Z,2024-09-04T22:36:52Z,2025-04-01T00:00:00Z,3,17,0,0 +6000033503,6001576430,Technology,Hearing Accessibility,1,2,How to enable Live Caption in Chrome,110," Keywords: Live Caption, Chrome, Accessibility + Aliases: Web Browser, Google, Closed Caption, Chrome + + Summary: + This article will walk you through finding the Live Caption option in chrome, how to turn it on, and where you can customize the settings. + + Live Captioning of video content + + Live captioning is available in the Chrome Browser and will provide captions for video content + +Go to the 3 dots and select Settings from the dropdown + + + + Select Accessibility + + Slide toggle to the right to turn on captioning. + + + You will see a caption box with captions added as the video is played. + + + + + Click the X to turn it off.  + Customize the captions by selecting Caption Preferences + + + + + + Quick video review: + + ",2023-03-29T16:57:09Z,2024-08-08T16:45:58Z,2024-08-08T16:45:58Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034300,6001668715,Technology,Help Desk Knowledge Base,1,1,***RETIRED ARTICLE*** Security Camera system - Ednetics login,110," Keywords: security system, security camera, front door, security software, surveillance camera, ednetics, door cam + Aliases: security system, security camera, front door, security software, surveillance camera, ednetics, door cam + + Peninsula School District uses Ednetics for our Security System Software.  + +Edenitics does not have an App, it is web-browser based: vms.ednetics.com + + Only Principals, Vice-Principals, and the Dean of Students should have access. If other access is requested, approval is needed. + + To Log In: + + +1. Navigate to https://vms.ednetics.com/login in Google Chrome + + + + 2. Enter your school email, press next. Enter your school password, press next. + + + + Made with Scribe - Click Here to Take a Look!  ",2023-06-29T15:41:30Z,2024-08-27T22:41:53Z,2024-08-27T22:41:53Z,2025-04-01T00:00:00Z,1,0,0,0 +6000005988,6000736645,Technology,Help Desk Knowledge Base,1,2,ACD Login Instructions for Help Desk phones,"Help desk, Agent Login, Phone, Helpdesk"," Keywords:Help Desk, Agent Login, Phone + Aliases: + + + + To log into the ACD queue at the help desk. + + Procedure  + dial **81 to login + dial ##81 to logout + + ACD queue login for helpdesk phones + Dial **81 enter 6708  or 6706 Pw is agint id again     + + PW username   + EXT 3708   login /w 3708   + EXT 3716   Login /w 6716 + + + + No pin Req when loged in + ACD ready button   + On = can take a call + off = not available ",2017-08-10T21:59:30Z,2024-09-26T18:10:49Z,2024-03-14T20:04:06Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039825,6000837079,Technology,Help Desk Knowledge Base,1,2,Accessing Windows LAPS Passwords,110," Note: When signing into a Windows  with the LAPS account, you will need to do a .\ before the username. So it's .\PSDTSD + + Prerequisites: + + You must be signed into your VM with your admin account. + Your VM must have the latest version of ADUC (Active Directory Users and Computers).  + If you're missing the LAPS tab when pulling up a computer, this is likely the case.  + Run the below Powershell command as Admin to update to the latest version: + Add-WindowsCapability -Name Rsat.ActiveDirectory.DS-LDS.Tools + + + You must have Advanced Features turned on in ADUC: + + + + Instructions for accessing LAPS password: + + 1. Open ADUC + + 2. Right click either Peninsula.wednet.edu or Computers (PSD > Computers) and click 'Find...' + + 3. In the Find window that popped up, change the filter from 'Users, Contacts, and Groups' to Computers + Tip: You can do wildcard searching (using asterisks) in the 'Computer name:' field.  + For example, if you're searching for LTPSD614492W10 you can enter *614492* and it will still find it: + + + 4. Double-click on the computer you searched for and want to access the LAPS password for. + + 5. You should see a LAPS tab, just like in the image below. If you don't, look at prerequisites for a possible fix. + If you're remoted to someone, click 'Copy password' to save it to your clipboard, which you should then be able to paste into their computer via ScreenConnect. + If you're physically working on the computer, click 'Show password' to view the password in plaintext. + Tip: The font that Microsoft uses for LAPS can make it hard to distinguish lowercase 'L' from uppercase 'I'. To help with this issue, copy the password into Notepad for better readibility. + Notepad uses a font that makes it very easy to tell the difference. + + + Note: If the LAPS tab is blank, like in the image below, that means:  + 1. The computer doesn't have the PSDTSD Local Administrator account. + 2. The computer somehow hasn't received the GPO (called 'LAPS - Computer Settings) + It could also be a combination of both. + To fix #1, there is a PDQ Package to push the PSDTSD LAPS account. + To fix #2, ensure the computer is in the appropriate School/Site OU. Then, do a gpupdate /force (a standard user can run that command from cmd). + ",2024-03-27T23:52:00Z,2024-09-26T18:10:49Z,2024-04-04T17:27:06Z,,0,0,0,0 +6000034227,6001668715,Technology,Help Desk Knowledge Base,1,2,Assign Extension Number on Zoom,110," Keywords: zoom, extension, zoom phone, desk phone, phone number + Aliases: zoom, extension, zoom phone, desk phone, phone number + + Zoom phone numbers are assigned based on building location and title.  + + xx01 -xx29 are reserved. The lowest numbers are reserved for roles that are either admin, or consistently in the building (Principals, Office Managers, Librarians, Custodians, etc) + xx27 is for Custodians.   + + xx30 - xx89 are available for teachers (best practice is to start from the top and work down) + + xx90's - reserved for future projects and are not to be assigned + + + How to assign extension number on Zoom + + + 1. Navigate to https://zoom.us/profile + + 2. Click ""Phone System Management"" on the left menu panel + + + 3. Click ""Users & Rooms"" + + + 4. Click the ""Search by Name, Ext. or Number"" field and type in the user's name or current extension number. + + + 5. Click on the users name + + + 6. Click ""Edit"" next to the ""Extension Number"" field. + + + 7. Type in the new extension, and press save. + + + 8. Next, click the drop down next to the phone number in the ""Number(s)"" field. + + + 9. Press ""Remove"" + + + 10. Click ""Assign"" + + + 11. Search for the new number by its extension, click the box to the left of the field, and press confirm at the bottom of the page. + + + Your new extension and phone number are now assigned!  + ",2023-06-22T21:17:52Z,2024-03-14T18:34:22Z,2024-03-14T17:12:30Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040061,6001576430,Technology,Help Desk Knowledge Base,1,1,Board Meeting Setup Guide,110," The goal of this section is to walk you through the steps of setting up for and running the board meeting from not knowing anything about how to run them. First this will cover prerequisites, setup, and then running of the board meeting. + + Overview w/ Timeline + I strongly recommend reading the entirety of this document either a day before or the morning of the meeting if you have not done one before. + + There are a couple materials and a piece of software that you’ll need before you go to the meeting. You’ll want to know how to use the ATEM as well, since that is how you’ll be running the stream and switching/moving cameras. I suggest going early to practice using the ATEM. Then there are the physical setup aspects, I recommend showing up a couple hours early to get everything set up but you can show up later and later as you get more practice + + Prerequisites - At least 6 hours before meeting + How to Use ATEM and Practice - At least 3 hours before the meeting (First time only) + Set Up - 2 hours before the meeting (Once you have some practice you can probably show up 1.5-1 hours ahead instead) + Starting the stream - 5 minutes before the meeting + + Prerequisites + + Needed Materials + + Laptop with Atem Control Software Installed + 1x USB hub + + Some backup AA and AAA batteries (at least two) + Usually these are already in the boardroom, but having some isn’t a bad idea. Just make sure there are some. + + Backup HDMI cable + (Nice to have) Backup clicker + + + Atem Control Software (Big Download, do this ahead of time) + + Go to this link: https://www.blackmagicdesign.com/support/download/656e2acb4c8741399a8498685f9afe61/Mac%20OS%20X + Look for Atem Switchers and Download the newest version, there are buttons for Windows or macOS. + Run the installer and install the ATEM Control Software + + + How to Use ATEM and Practice + + How to use the ATEM Mini + There are a few things that you need to understand about the ATEM mini for how we use it. This doesn’t cover all functionality of the ATEM but just what we need for our meetings. + + + + There are four channels which are displayed on the middle row on the monitor, 1 through 3 are cameras 1 through 3 respectively. The 4th channel is whatever source the system has selected. For meetings this will always be PC, you will select it on the panel which sits on the left side of the desk. + + + There are two channels you can have selected at any given time, one is Program and the other is Preview (Right and Left on the monitor top row). Program is the channel that is being displayed to the recording, and preview is the channel which is on deck. In order to change the feed for what is on the stream you push the button for the feed you would like to change to which puts it in the Preview channel, then push either Cut or Auto to switch that feed to the Program channel. + + + + In order to change the camera views, you need to use the panel on the left side of the desk. You just select the camera you want to move, they are 1 through 3 on the panel and on the ATEM. Select the preset which displays what you are trying to show, the presets are listed on the top of the page. If you need to adjust the camera or set up a custom angle, you can manually control the camera. + + + + To display a lower third, you’ll have to use the interface in the ATEM Control Software. Open the ATEM Control Software and put in the ATEM’s IP Address. + ATEM Mini Pro IP: 10.140.0.12 + Community Room PC IP: 10.140.0.17   + You will have already added your media to the Atem when running the meeting, so just click the media tab on the right hand panel and the dropdown menu will display all your options. Just click one to select the lower third then click Auto to display the lower third, then auto again to make it disappear. + + + + Practice + Spend some time practicing selecting feeds and switching from Preview to Program. I would suggest creating a scenario in your head like “x board member is talking and now x board member is talking” and moving the camera on the panel then selecting the camera and putting it on Program. Here’s another common and good sample situation: + + You have the PC set to Program and there is someone doing a presentation. Now one of the board members asks a question, select one of the cameras (1 or 2) and change the view to point at the individual board member that is asking the question using a preset. Then select and put that camera on Program.  + + Now the person at the podium is responding, select the podium camera, make sure it’s in the right position, then switch it to Program. + + Get comfortable with the presets for the cameras, being familiar with them is going to be really helpful. Sometimes weird and unexpected things happen, and you want to be able to swap that camera over quickly! + + Camera Presets + + + Camera 1: + + Preset 1: Lori and Krestin + Preset 2: Natalie + Preset 3: David + Preset 4: Jennifer and Chuck + Preset 5: Student Reps + Preset 6: Entire Board + + + + Camera 2:  + + Preset 1: Lori and Krestin + Preset 2: Natalie + Preset 3: David + Preset 4: Jennifer and Chuck + Preset 5: Custom + Preset 6: Entire Board + + + + Camera 3: + + Preset 1: Podium Normal + Preset 2: Podium Wide + Preset 3: Podium Widest + Preset 3-6: Custom + + + + + + Camera Rules for Running the Meeting + There are just some general rules that are good to follow when running the meeting, there are some specific parts of the meeting which have special rules. They will be listed here. + + + Keep the camera on who is talking. + If someone hasn’t talked in the meeting, it’s good practice to display their lower third for 10 to 20 seconds then take it back down.  + Try not to move the camera while it is in the program window, this just makes the stream look more professional. + + + During Public Comment: + + + Keep the camera on the entire board rather than the podium, we used to show speakers but not anymore at the time of writing this document. + You may be asked to mute the mic, it’s extremely unlikely because that looks really bad, but there is a chance. In order to mute the microphone look over at the ipad mixer and click the small mute button right above the Master Fader. You can hit the same button to unmute it as well. + + + During Presentations: + + + At the beginning of the presentation keep the camera on the speaker, usually they are at the podium. + There is also almost always a lower third for them, display that for about 10-20 seconds. + After they get started with the presentation, you can just leave the stream on the PC feed for the slides. + You can bump out of that view when the board starts asking questions mid-presentation, but you can just leave it on the slides if you think it’ll be a quick back and forth. + At the end of the presentations the board members almost always have questions. It’s best to just track who is talking. Don’t feel pressured to switch the camera quickly even if the other person starts talking, wait a few seconds to see if the speaker switches back to one of the board members. + + + Set Up + + Before the Meeting in the Room - All materials in cabinets + + Set out all the desk microphones on the board members' spots. + + Set out a laptop and charger for each board member EXCEPT Krestin. The laptops have labels for each board member on the bottom. + The Board Members are currently in this order (left to right facing the board): Krestin, Lori, Natalie, David, Jennifer and Chuck. + + Set out a wireless mouse at each seat, making sure to take out the USB from the bottom, plug it into the laptop and turn it on. + Run all the microphone cables through the holes at each place, then go back through under the desk and plug in the microphones / chargers and feed the laptop chargers up through the holes. + As you go mute the desk microphones, there is a button on the front that you press and the LED around the base should turn red. + For the microphone cables under the center desk, use the top XLR ports. + Set out the name plates and the gavel for the president.  + Set out a wireless microphone and mic stand for the podium, the mic stand is usually in the podium. + + + Spots tend to look something like this at the end of setup: + + + Before the Meeting in the Back + + + Ask Tonya Beattie for lower thirds (name cards). + Unplug the ethernet cable on the back of the ATEM and plug it back in. Your laptop won’t be able to talk to it without doing that most of the time. + If speakers were left on, turn them off then on. + Open the Atem Control Software and input the Atem’s IP (10.140.0.12), then click connect. + Go to Canva and open the shared lower thirds project. + Make the lower thirds that were requested, feel free to duplicate or just write over old slides. Put the name on the top line and the job title on the bottom. Just use the upper line if it’s multiple people or a group name and just leave the bottom line blank. + Export each of the thirds by going to Share, then change the output settings to PNG, Current Page, Transparent Background. + Go back to the Atem Control Software and open the media tab on the bottom part of the window. + Go to the downloaded lower thirds in your finder and click and drag them into open media slots in the Atem Control Software. + Make sure that the program is set to PC and the PSD logo is up on the panel. + + + + Starting and Running the Stream + + + Hit record and on air on the Atem, this will start the recording and the screen. + Make sure that the podium mic gets unmuted, Tonya is supposed to do this but it’s good to just go click it on a couple minutes before starting if she hasn’t yet. + ",2024-05-01T16:11:47Z,2024-09-26T18:10:49Z,2024-05-22T02:33:03Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040727,6001813135,Technology,Help Desk Knowledge Base,1,2,Changing Ownership in Google Drive,"Change Ownership, Google Drive"," Keywords: Google Drive, Drive, Change Ownership  +            Aliases: Drive Change Ownership  + + You may want to change ownership of files or folders in Google Drive instead of sharing for a few reasons.  + + 1. You are leaving the district and others will need access to your files once you are gone. + + 2. Someone has already left and you have lost access to files shared with you by that user.  + + If the latter an IT Ticket will need to be submitted and a member of the Help Desk can do this on your behalf if deemed necessary.   + + To Change ownership of a file or folder navigate to the location on Google Drive and select the 3 dots. + Select the share menu from the list to open sharing settings. + + + Click on the person you want to give ownership to and then select transfer ownership. + + + A confirmation box will appear select yes to continue. Note if you change ownership of a folder you will need to go to each item in that folder and change ownership as well it will not match the folder automatically. +   + ",2024-07-31T16:47:27Z,2024-09-26T18:10:49Z,2024-08-08T01:13:07Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040890,6000837079,Technology,Help Desk Knowledge Base,1,2,Chromebook - Managed Guest Session Mode,110," We have historically had Google OU's called 'Public Use' or 'Office Public Use' with the only changed setting being Guest Mode enabled. This was for parents or non-PSD people to borrow a device while they were in the office, etc. + + After we moved Chromebooks to psd-open in February of 2024, they started getting DNS filtered and Firewall filtered whereas there was no network filtering on psd-closed previously. + + There was an implication of this that wasn't realized until recently (~August 2024) where, when someone is using the 'Guest Mode' option, ChromeOS does not recognize any certificates that are pushed via the Google Admin console. So even though we push a Securly certificate, if Guest Mode is being used, ChromeOS will not recognize it or honor it. This is intended and expected ChromeOS behavior as confirmed with Google Support. Because of this, simply navigating to gmail.com in Guest Mode was causing 'Connection Insecure' warnings that you could not bypass (Guest Mode only). And again, this is because of Securly DNS filtering + their certificate being recognized. + + The solution to this is leveraging Managed Guest Session mode. With Managed Guest Session mode, you have much more control over what is essentially very similar to regular Guest Mode. However, Managed Guest Sessions still honor and respect the Securly certificate that we push out. You can also force-install extensions, which you can't do with Guest Mode. It also made sense to do a little branding customization to take advantage of all the additional control. Another problem with Guest Mode is it seems like devices in the 'Guest Mode' OU with Guest Mode enabled were possibly falling into the hands of Students from disorganization, etc as I saw student sign-ins on a couple when there shouldn't have been any (they should all be dedicated office / public use). With the below settings, it should be much easier for Staff to spot Chromebooks that are set up for public use. + + Setup: + + Changing Managed Guest Session settings should be done at the root level (edtools.psd401.net). Devices > Chrome > Settings > Managed guest session settings. Here we customize everything. + + + Maximum user session length - 120 minutes + Custom avatar - PSD branded logo + Custom wallpaper - PSD logo with text that says 'Guest Use Only' and 'Property of Peninsula School District. Unauthorized use is prohibited.' + Incognito mode disabled + Always save browser history + A few additional settings that ensure for a locked-down experience with all of our normal restrictions in place (QUIC blocked, DNS over HTTPS blocked, etc). + + + + + To actually enable Managed Guest Session mode, go here: Devices > Chrome > Settings > Managed guest session settings > Managed guest session mode > make sure you drilled down to the OU you actually want it enabled on so you're not enabling it for every Chromebook in the entire district > Change this setting to 'Auto-launch managed guest session'. + + Session name to display on login screen: PSD Guest + Auto-launch delay: 0 + Enabled device health monitoring: Enabled + + + The only other settings to change to update the existing Public Use OU's over to Managed Guest session (other than the above step) are: + + Devices > Chrome > Settings > Device > Sign-in restriction and change that to 'Do not allow any user to sign in' - this hides the 'Add user button', which if they click that button at the first screen (which is only visible briefly) - for some reason it doesn't show our managed wallpaper. And there's no reason to have that button available in managed guest session. + + and + + Devices > Chrome > Settings > Device settings > Guest mode > Disable guest mode - with managed guest session enabled, we don't want them using Guest Mode anymore. + + So the above settings will enable managed guest session for an OU + disable two settings that should be disabled when managed guest session is enabled/forced. ",2024-08-29T02:11:51Z,2024-10-04T21:53:13Z,2024-10-04T21:53:13Z,,0,0,0,0 +6000041668,6000837079,Technology,Help Desk Knowledge Base,1,2,Chromebooks - Allowing Deletion of Browser History,"Chromebook, Delete Browser History"," Sometimes, you may get a request like this: + + + There is now an OU you can move a Student into, that will allow browser history to be deleted. This needs to be temporary, and they should be moved right back to the OU they were in (take a note of) when you've confirmed they're good. + + edtools.psd401.net > Students > Allow Deletion of Browser History + + 1. Go to Google Admin + + 2. Directory > Users > Find the User > Change Organizational Unit: + + + 3. Move them into: edtools.psd401.net > Students > Allow Deletion of Browser History + + 5. It may be instant, or the Student may need to go to chrome://policy and click 'Reload Policies' in order to speed things up and get the updated policy that lets them delete their history. At this point, you should be on the phone with their teacher. + + 6. Once you have confirmed they were able to delete the history, move the Student (in Google) back to the OU they were originally in. ",2024-11-13T19:48:07Z,2024-11-13T21:38:12Z,2024-11-13T21:38:12Z,,0,0,0,0 +6000028192,6000736645,Technology,Help Desk Knowledge Base,1,2,Clever - Access Portal As User,"Clever, Access Portal"," Keywords: Clever, Access Portal + Aliases: + + + Clever District Admin have the ability to login as another user in order to see what they see. This is very helpful for troubleshooting problems and for training materials.  + + To do so, need to get to a user's profile. You can get there by either:  + 1) Clicking Support Tools -> Data Browser. Search for the teacher and click the link with their name.  + 2) Go into an app, click on the school where the teacher is located, click the link with their name.  + + Once on the teacher's profile, click ""support tools"" and ""access portal as user"".  + + + + + That will open up a portal session, where you see the portal the way they would. From there you can click on one of the apps, and it will log you in AS them.  ",2021-09-14T04:18:24Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040480,6000837079,Technology,Help Desk Knowledge Base,1,2,Computer & Device Surplus / Retire Procedure (Windows / macOS / iPadOS / iOS),"Surplus, Procedure, Windows 10, Windows, Windows 11, macOS, iPadOS, iOS"," When a device is retired and removed from a School / building - the following Surplus / Retiring procedures should be folllowed. + + Continually removing retired devices from all of our various systems goes a long way in keeping everything clean and accurate. These are the following systems that respective devices should be removed from: + + Windows + + #1 PDQ Connect - https://app.pdq.com - Use your Admin account in your seperate browser. We are charged per-license so it does matter. + + 1. Search for the computer(s). + + 2. Check the box(es) next to the computer you want to remove: + 3. In the upper-right corner, select 'Delete devices': + + #2 Active Directory - RDP into your VM as your admin account + + 1. Pull up the Active Directory Users and Computer RSAT tool. + 2. Right-click on the root of the domain and click 'Find...' + + 3. Flip 'Find' to 'Computers'. You can wildcard search for hostnames using asterisks. You only need the last 6 digits of the barcode. Click find now: + + 4. Right-click on the computer object, the select 'Delete' - you will be prompted to confirm: + + + SentinelOne - No actions needed, as devices auto-decommission after 21 days, at which point they disappear from our console. If the device were to come online again, it pops back in our console. + + Note: If the Windows Endpoint is a Server or VM, it likely has Huntress installed on it. Contact the Client Systems Analyst or  + + macOS: + + #1. Jamf Pro - https://jss.psd401.net:8443/ - Use your Admin account in your seperate browser. We are charged per-license so it does matter. + + 1. If it's a macOS computer to be deleted, browse to 'Computers', if it's an iOS / iPadOS device to be deleted, go to 'Devices'.  + 2. Then click 'Search Inventory'.  + 3. If it's a one-off, just enter the serial number in the search field, hit enter: + + 4. Select the result: + + 5. Then click 'Delete' in the bottom-right corner: + + 6. If it's multiple devices and you're working off of a spreadsheet (which will often be the case), copy all of the serial numbers in the column: + + 7. Go to this website: https://delim.co/ - paste in the serial numbers into the left side, ensure comma is selected, then click the arrow as shown. Copy the generated list of serial numbers where commas have been added:  + + 8. Go back to Jamf and paste in the list of serial numbers now that commas have been added. Jamf needs commas in between Serial Numbers to find them. Then hit enter or click 'Search'. + Note: Jamf has a limit of 100 devices per search. If doing more than 100 at a time you'll need to break them up into chunks. School Manager does not have this same limitation. + + 9. Click on 'Action' in the bottom-right corner: + + 10. Select 'Delete Mobile Devices' (or Computers if you're deleting macOS), then click Next: + + 11. Confirm you want to delete the devices. + + #2. Apple School Manager - If devices aren't released out of School Manager, they will just show back up in our Jamf Pro instance after they're wiped. + + 1. Browse to https://school.apple.com/ - Firefox doesn't work so you'll want to use Safari. + 2. Sign in with your Admin account. + 3. Click on Devices. + 4. Paste in your list of serial numbers to be released: + + 5. Click on 'All Devices' as shown above. + 6. Click 'Release from Organization' + Note: Ensure the serials are correct! Releasing devices that should not be released can cause major headaches with having to wipe devices in order to add them back into our School Manager instance. + + 7. Confirm you want to release them: + + Note: If it says there were issues releasing, the device(s) is likely already released. Download the log file to see why it failed if you'd like. + ",2024-06-27T22:46:12Z,2024-11-07T19:18:38Z,2024-11-07T19:18:38Z,,0,0,0,0 +6000006103,6000736645,Technology,Help Desk Knowledge Base,1,2,ConnectED (Reading Wonders) - Elementary Reading,"ConnectEd, Reading, Wonders"," Keywords: ConnectEd, Reading Wonders, Mcgraw Hill, Elementary  + Aliases: McGraw Hill, ConnectED + Rostering Issues: Gather as much information as possible with screenshots (if possible) and put it in a ticket. Relevant information would be the class roster from PowerSchool and the error received by the student and/or teacher. The best way to do this last part is to impersonate the user in question. Include the student number, if applicable. Send it to the Database Analyst. + Curriculum Issues: Move a ticket to the Teaching & Learning workspace in FreshService, and assign it to the Director of Elementary Teaching & Learning and/or the Instructional Facilitator for the district. + Any other issues: Please reach out to McGrawHill support at https://www.mheducation.com/support.html. ",2017-08-10T22:03:19Z,2024-03-14T19:07:36Z,2024-03-14T17:20:00Z,2025-04-01T00:00:00Z,1,0,0,0 +6000039227,6001668715,Technology,Help Desk Knowledge Base,1,2,Converting Tandem Calendars to PSD PDF's,"Tandem, Calendar, Website, Updating, Converting, PDF","  1). Access Tandem Calendar:  + + +Navigate to the Tandem website using the link provided in the ticket.  + This is a link to the PSD Tandem website if no link is provided: Tandem Website Link + This is a link to where the PSD calendars live on the PSD website: PSD Calendars Link + + + +You will know you are in the right spot in Tandem if the calendar looks like this:  + + + +We need to convert the above calendar into a PDF that looks like this:  + + + + + + 2). Convert to PDF: + + On the Tandem calendar page, look for a ""PDF"" button located in the top right corner of the page. + Click the ""PDF"" button to i initiate the conversion of the Tandem calendar into a PDF format. This will download the converted PDF file automatically into your downloads folder. + + + 3). Uploading the PDF to the PSD Website: + + Prepare for the upload by ensuring the downloaded PDF is in the correct format (as shown in the example above).  + +Contact the Communication Director via ticket or email, and attach the two documents. + As of 02/05/2024, the Communication Director is Danielle Chastaine. Shana Nash also fills in for her every so often. + The Communication Director is someone that has access to Final Site. If they are unable to assist, you need to find someone with Final Site access. + + + Be sure to include the specific location of where the calendars need to be uploaded. You can do this by copying in the URL of the exact page. + + ",2024-02-05T16:20:11Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000041378,6001694359,Technology,Help Desk Knowledge Base,1,2,Create a Google Shared Drive in Google Admin,"Google Admin, Shared Drive, Google Drive, Admin Console"," Keywords: Create Shared Drive, Google Admin Console, Google Drive Setup, Shared Drive Permissions, Admin Console Drive Management + Aliases: Set Up Shared Drive, Shared Google Drive Creation, Google Drive Admin, Team Drive Setup, Shared Workspace Google + + All google drives should be named with the following format: + (3-character business unit)(space)(sub-unit like class grade or area of authority) + + Examples: + PSD ESS Payroll + GHH Athletics + MES 3rd Grade + + You should ask the requester who should be in charge of granting access to the drive, themselves, someone else, or multiple people. + When you create the drive, you will be the owner by default.  Add the new manager as the owner and remove yourself. + Create a shared drive + + 1. On your admin/secondary account, go to drive.google.com. + + + + + + 2. On the left, click Shared drives. + + + + + + 3. At the top left, click New. + + + + + + 4. Enter a name for the shared drive (following the guidelines above), and click Create. + + + + + 5. To add people to it, click on Manage Members. + + + + + + 6. Add members and set their permission level. + + Note: For permission level, if you’re concerned about members deleting files from a shared drive, give them Contributor, Commenter, or Viewer access only. These members can’t delete files. Give members who need to edit files in Google Drive for desktop or in the Chrome OS Files app at least Content manager access.Give collaborators Content manager access so they aren’t limited in how they work together in the shared drive. Try not to give Manager access unless specifically requested/needed. + + + 7. You can deselect the option ""Notify People"", if you don't want people to see your admin account email address. + + + + ",2024-10-23T23:31:52Z,2024-10-23T23:36:30Z,2024-10-23T23:36:30Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006105,6000542935,Technology,Help Desk Knowledge Base,1,2,Device Returns - Summer 2024,"Device, Return, Leaving, Inventory, Retiring, summer, tech, technology, End of Year, 2024, laptop, MacBook, Surface, iPad, Computer"," Keywords: End of Year, Device, Return, Leaving, Inventory, summer, summer 2024, 2024, tech, technology, iPad, laptop, computer, tablet, retire, retiring + Aliases: Leaving the district. Retiring. End of contract. Device return.  + Please return your tech device(s), charger(s), hub, and any other accessories to one of the following locations:  + + The librarian at your school + TSD (Tech Services Department), located behind ESC (see information below) + + + If you have an iPad that you are returning, please follow the instructions listed here: iPad Device Return Instructions Please remember to return your Apple Pencil as well, if you received one. + + All laptops will be re-imaged and all data will be deleted from the device by the techs. If you need to save or transfer any of your files from your Google Drive, please follow the directions here: Google Takeout + + TSD Information: + Hours- 8:00 AM and 3:00 PM, Monday - Friday. Located in the building behind ESC (district office), between ESC and the bus barn (screenshot of Google Maps below). + Address: 14015 62nd AVE NW, Gig Harbor, WA 98332 + + ",2017-08-10T22:03:21Z,2024-06-03T18:51:06Z,2024-06-03T18:51:06Z,2025-04-01T00:00:00Z,13,0,0,0 +6000029866,6000837079,Technology,Help Desk Knowledge Base,1,2,ESC Campus Software Support,"ESC, FileZilla, ibex, HR"," Keywords: Ibex, parallels, filezilla, rosetta, labelsanywhere, dymo + Aliases: + + + MTW +       Ibex - HVAC monitoring service (Mark, Reese, Vendor through HVAC foreman) + + TRA +      Parallels - Remote service for VersaTrans applications [EDIT: They use Traversa now (same company, diff product), not certain if they still use Parallels] +       + ESC - Student services +       FileZilla - FTP client required for OSPI (Used by Student Services Director of Special Ed, they will have the login credentials.)  +                       Install Rosetta ( softwareupdate --install-rosetta). Has no native ARM support. + + ESC - HR  +       LabelsAnywhere - Allowed but not supported.  WILL ONLY WORK IN iexplore.exe (so they need to contact LabelsAnywhere for support) +       Dymo is the supported alternative. + ",2022-03-09T14:59:17Z,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0 +6000022525,6000736645,Technology,Help Desk Knowledge Base,1,2,Forticlient - VPN Connection for Windows,"VPN, Remote Access"," Keywords: VPN, Remote Access, Forticlient, MFA + Aliases: + + All VPN connections to the Peninsula School District will now require the use of Forticlient VPN software and a MFA token acquired from the Fortitoken mobile app. + + Staff members may only connect with a district managed (issued) device.  Use of personal devices to connect to the PSD VPN is prohibited. + + The Fortitoken mobile MFA client can be downloaded from the app store for Mac, Windows, iPhone or Android.  Search for Fortitoken Mobile.  The icon looks like this:  + + + The Forticlient VPN client for Windows can be downloaded here: https://links.fortinet.com/forticlient/win/vpnagent  + + Install the Fortitoken mobile MFA client on your computer, tablet, or phone.   + You will receive a welcome letter from techalerts@psd401.net with a QR code that you will scan with the Fortitoken mobile MFA client to set up your MFA token generator. + You will use the 6-digit codes generated  here to complete your login each time you connect. + + Install the Forticlient VPN client on your computer.  After completing the install, you are ready to configure the Forticlient VPN client as in the image below: + + + + + The preshared key is #2023-tmb5#*xxSAC@#QJrq#F5!2024# + + After configuring the client you can connect with your regular district credentials.   + After supplying your own district username and password, you will be prompted for your MFA token as in the following image.  + + + + + Supply the 6-digit token from the Fortitoken mobile MFA client. + + ",2020-03-23T23:32:56Z,2024-05-23T15:19:40Z,2024-05-23T15:19:40Z,2025-04-01T00:00:00Z,22,0,0,0 +6000040299,6001694359,Technology,Help Desk Knowledge Base,1,2,Google Takeout (Transfer Files From PSD Account to Personal Account via .ZIP),Takeout," Keywords: Google Takeout, Google Transfer, Account Transfer, Data Transfer, Transfer of Content, Google Takeout. + Aliases: Google Drive transfer, file transfer, account export, file backup, account migration. + + Note: Use caution when doing Google Takeouts for former Staff. Please turn the request into a ticket and consult with the team before actually assisting them with the Google Takeout. We are working on developing proper practices and procedures for handling Google Takeout requests. + + There are a couple of circumstances when backing up and/or transferring the ownership of your Google Drive materials is necessary. One circumstance is a student leaving the district and/or graduating. Another circumstance is a staff member leaving the district and/or retiring. + Graduating students have from the last day of school until July 1st to do this process, if desired. For staff leaving the district or retiring, we recommend you do the transfer a week before leaving.  + Classroom Teachers - Please ensure that student data (names, grades, etc) is not included in the materials that you download from your Google Drive. + There are a couple of options for you to get all your files from PSD Google Account, which are ""Google Takeout"" and ""Transfer your Content"".  + Both methods allow you to move your data, but they serve different purposes and offer different functionalities. In this article, we will show you about Google Takeout, if you want to see information about the ""Transfer your Content"" option click here https://psd401.freshservice.com/support/solutions/articles/6000040291 + + Google Takeout + This option allows you to export and download a copy of your data from various Google services. You can choose between receiving a download link via email or sending the files to a third-party service like Dropbox, or OneDrive. It is ideal for creating a local backup on the hard drive or an external storage device. + + Follow these steps to perform a Google Takeout: + 1. Log in to your Google account and go to Google Takeout https://takeout.google.com/ Here you can choose the data types you want to export. By default, over 50 data types will be selected. We recommend deselecting all and looking through the list to select what you need. Click on next. + + + + 2. Choose the destination, file type (.zip is the most common), and size for the file you'll download from the download link. + + + Note: If you need to know how much data your account has, you can go to https://drive.google.com/settings/storage and you will see a breakdown of storage usage across Google Drive, Gmail, and Google Photos. + + + 3. Create Export: Click ""Create export"" and wait for the email with the download link. + + + + + 4. You'll see an ""Export progress"" message. It can take a few hours to several days based on the size of the data, and the number of services included + + + + + 5. When you receive an email called ""Your Google data is ready to download"", follow the link and download your files to your computer.  + + + + + + + + + What cannot be transferred/downloaded? + Files in Shared drives, files in My Drive where you have viewer access, and files for which the owner has turned off the download, print, and copy options. + + After Receiving a Downloadable Archive File + Extract the Files: Use the default file compression utilities such as Archive Utility on Mac, File Explorer on Windows, or Files on Chromebook to unpack/extract the .zip file. + Access Your Data: Browse the extracted files on your computer. These files will include emails, documents, photos, and other data you've chosen to export. + Backup or Transfer: You can store the files on an external drive, upload them to another cloud service, or transfer them to another account as needed. + + + __________________________________________ + Directions directly from Google can be found here: + https://support.google.com/accounts/answer/3024190?hl=en + ",2024-06-04T19:31:20Z,2024-11-21T20:44:47Z,2024-11-21T20:44:47Z,2025-04-01T00:00:00Z,1,154,9,0 +6000038634,6001668715,Technology,Help Desk Knowledge Base,1,2,Granting Voicemail Only Access to Shared Lines (Zoom Phone),110," Keywords: Zoom, Zoom Phone, Zoom app, Office Phone, Desk Phone, Phone, New Phone, Voicemail, shared lines, voicemail only + Aliases: Zoom, Zoom Phone, Zoom app, Office Phone, Desk Phone, Phone, New Phone, Voicemail, Voice Mail, shared lines + In some cases, there are folks in the district who want access to a shared line's voicemail. This might be someone who helps respond to voicemails, or it could be because the person who normally responds to those voicemails is out of the office for a while. The shared line does not need to ring to their phone, they just need access to the voicemail. This article will demonstrate how to make that happen.  + + + + 1. Navigate to the ""Shared Line"" in the Zoom Admin Settings. Click on the ""Shared Line Group"" tab. + + + 2. Search for the shared line by either name or extension. Click on the name of the extension. + + + 3. Click on the Policy Tab.  + + + 4. Click on ""Access Member List"" underneath the ""Voicemail"" section. + + + 5. Click on ""Add Member"" in the top right corner. + + + 6. Search for the member by name or extension and select the member you want to join the group. Click Save. + + + This person will now have access to the voicemail of this shared line. It will appear both on their physical device (if one is assigned) and on their Zoom App.  + + If the person does not want access anymore, they can be removed by clicking on ""Access Member List"" from step 4. Click on the box next to the persons name, and press ""Remove"".  + + ",2023-10-31T17:15:48Z,2024-03-14T19:26:11Z,2024-03-14T19:26:11Z,2025-04-01T00:00:00Z,0,0,0,0 +6000041746,6000837079,Technology,Help Desk Knowledge Base,1,2,Help Desk: Suspending and Reactivating Accounts,"Suspending, Reactivating"," Exercise caution for any requests regarding suspending and reactivating accounts. This applies to any requests that come in - via ticket, phone, or in person. + + If someone is making the request that is not qualified, please direct them to the ESS Director first. + + The only people that are qualified to make these requests are generally people with 'Chief' in their job title, but there are a couple additional people. + + Specifically: + + - Chief Information Office + - Chief of Schools + - Deputy Chief of Schools + - ESS Director + + To suspend someone immediately by a qualified persons request (emergency situations): https://psd401.freshservice.com/support/catalog/items/133 + + To reactivate someone immediately by a qualified persons request (emergency situations): https://psd401.freshservice.com/support/catalog/items/144 ",2024-11-21T21:18:40Z,2024-11-21T21:22:58Z,2024-11-21T21:22:58Z,,0,0,0,0 +6000006112,6000736645,Technology,Help Desk Knowledge Base,1,2,Homeroom & Evaluations (School Data Solutions),"Homeroom, Evaluations, SDS, School, Data, Solutions"," Keywords: Homeroom, Evaluations, SDS, School Data Solutions + Aliases: + + + School Data Solutions (SDS) is the parent company for our Homeroom (student data management system) and Evaluations (teacher and principal evaluation data management system).  + + Users access both of these via the PSD Portal – Data & Assessment - Homeroom.  It’s a single sign-on from the portal.   + + SDS has a really responsive help desk/ticketing system.  Technical help and questions should be referred to the SDS Help ? site.   + If the users name, email or role is not correct, the single sign-on will not work.   + + User roles include Teacher (all teachers assigned students in PowerSchool), Specialist (all school administrators, counselors, and other staff working with multiple grade levels), District Administrator (district view for administrators).  Teacher and Specialist users are created from Powerschool. + + Homeroom Admin under Logins and Links + Access to view employees in the system: + + Check school(s) and role(s) they are assigned to + Check email and application username (first part of email) + Sometimes there is a typo in the username or email that prevents a user from accessing Homeroom or they do not have a role assigned to them.   + + + View  Users And Their Person Roles:  View to see any issues + Change Application User Email Address:  Submit this entry form to change the email address + Change Application User Name:  Submit this entry form to change the application username + Specialist Permissions - Assign Specialist to School:  Use the entry form to assign the specialist role to a username at a specific school.  Answer False if they are only assigned to one school or True if they are assigned to ALL the schools.   + + + Customer Support Desk contact information: + Status:  http://status.schooldata.net/ + Homeroom Help Center:  https://sdshelpdesk.zendesk.com + Phone: 509-688-9536 Email: Support@schooldata.net This email address creates a Customer Support ticket. We always have someone monitoring tickets during the business hours and you should be contacted soon after. + Company Website videos page: https://www.schooldata.net/support/videos.aspx + + PSD Assessment Admin will assist with issues related to access. + TSD Data Analyst will assist with issues related to SDS data. ",2017-08-10T22:03:33Z,2024-03-14T19:19:40Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034213,6001521595,Technology,Help Desk Knowledge Base,1,2,How to Create a Filter for Staff Name Change in Gmail,110," + 1. Navigate to https://mail.google.com/mail/u/0/#create-filter/has=Staff+Member+Account+Name+Changed&sizeoperator=s_sl&sizeunit=s_smb + + 2. Double-click the ""Search in mail"" field. + + 3. Click this icon. + + 4. Click ""Search"" + + 5. Click here. + + 6. Click ""Create filter"" + + 7. Click ""Apply the label:"" + + 8. Click ""Choose label..."" + + 9. Click ""New label..."" + + 10. Type ""Staff Name Change"" + 11. Click this dropdown. + + 12. Click ""Create"" + + 13. Click ""Also apply filter to X matching conversations."" + + 14. Click ""Create filter"" + + 15. Click ""Staff Name Change"" + + Made with Scribe ",2023-06-22T15:53:33Z,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039635,6001694359,Technology,Help Desk Knowledge Base,1,2,How to install a new Printer from scratch (or upgrade existing one),"new printer, install new printer"," Keywords: New printer, set up new printer, add new printer + Aliases: Install printer, replace printer, print server + + 1. If this is a brand-new install, locate a suitable active wall port (or secondary Phone ethernet port). If it is upgrading an existing printer, you may generally re-use the same port unless they want the new one in a different spot. + + If you aren't sure if the wall port is active or not: You can use a fluke toner tool, or simply connect a phone to it, to make sure it is an active port. If the phone lights up - the port is active and can be used. If the phone doesn't light up, that port will need to be patched in.  + + If it needs to be patched in: Take note of the port number of the wall port. Find the nearest IDF or MDF. In there, there will be a row of switches and a row of patch panels. Locate the wall port on the patch panel - there will be a corresponding number that will match up. Some schools MDF's are so big (High Schools) - it may have 2 or 3 of the same number. This may be a little bit of trial and error. Using an Ethernet cable, connect the desired wall port to an open port on the nearest switch. Try to be clean with your cable routing. If you successfully connected the correct port to an open switch port, when you go back to the wall port and plug in a phone - it should now light up. + + Alternatively to using a wall port, you can use the extra port of a nearby desk phone. If the desk phone is working, the extra port will be active. This phone port should give the printer an IP address with a 0, 1, 2, or 3 on the 3rd octet (X.X.1.X).  + + Now that you have an active wall port or secondary phone port, you can proceed. + + + 2. Connect the printer, wait a brief moment, then take note of the IP address shown. If it doesn't show an IP address, print the network configuration page.  + + + +     Note: If it is a brand-new printer that you just unboxed, make sure to select ""IT-Managed"" when prompted during setup. You will see another option called ""Self-Managed"". The difference between the 2 options is that with ""Self-Managed"" - updates are automatic and with ""IT-Managed"" automatic updates are disabled. + +     + + + 3. On the print server, go to Printers >More Actions >Add Printer. + + + + + 4. After that, you will get a pop-up window called ""Network Printer Installation Wizard"". Make sure to select the second option called ""Add a TCP/IP ..."" and click ""Next"". + + + + + 5.  Make sure that for ""Type of Device"" you select ""TCP/IP Device"", enter the IP address and the Port Name will populate. Leave ""Auto detect the printer driver to use"" unchecked. Click ""Next"" and follow the prompts. + + + + + 6. When selecting a Printer Driver, generally you want to find the same model (in the entire district list) and choose the same driver.  + Note: If this is the first time this particular model of printer has been installed, you will need to go to the manufacturer's website and download and install the appropriate printer drivers for the Print Servers operating system. Then, select those drivers. + + +              +         Note: If there are multiple options choose the newest or latest.  + +         + + + 7. Once it finishes installing, you'll get a window where you can rename the printer. Check the option ""Share this printer"". Then follow our naming convention, both for ""Printer Name"" and ""Share Name"" use all caps 3-digit building assignment, followed by a dash ""-"", then room number (or job title in some cases), another dash ""-"", then the model number (e.g. M404n). For ""Location"" write the same name but without the model number, instead, write the exact location without abbreviations. For ""Comment"" write the whole printer name and exact model. + + + + + 8. Make sure to check the option ""List in the directory"".  Enabling this makes the printer visible in Active Directory. + + + + + 9. After this, go to the DHCP server, and convert the DHCP lease for this printer to a reservation.  + +     * Find the printer's IP address in the folder called ""Address Leases"" under the respective scope. + +     +      + +     * Right-click on it, and select ""Add to Reservation"". + +             +     + +     * You'll get a confirmation message about the conversion. + +     + + + 10. Add the new printer to the Google Sheet called ""Printer List for Installer Policy"". This will allow the printer to show up for Mac users when installing printers through printer script. when Mac users install new printers through Self-Service. Find another printer with the same model number, and copy the driver information. Create a new row with the new printer name, and paste the driver information under the ""Driver"" column. Add info for the URI, DriverTrigger, and Location based on how the other rows are set. Make sure to pay close attention to detail. If there is even a small typo in the printer name/driver, the printer won't print (even if it appears to be installed correctly). + + + + 11. Install the printer on your computer, and run a print test to make sure it is set correctly. After that, you are DONE! + + ",2024-03-15T22:42:36Z,2024-09-26T18:10:49Z,2024-03-26T23:52:45Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039267,6001668715,Technology,Help Desk Knowledge Base,1,2,Impact Aid Surveys - Upload/Import to Google Sheets,110," Keywords: import, upload, update, impact aid, survey,  + Aliases: Impact Aide, ParentSquare Survey, Dashboard + + Each Monday, Impact Aid Surveys from ParentSquare need to be imported into the first sheet of the link Google Sheet. This is important because the Google Sheet is used to update another Dashboard that staff uses. Please follow the instructions below: + + 1). Click this link, or navigate to ParentSquare > Posts > find the post titled ""Please Complete the 2023-2024 Impact Aid Survey"" > gear icon >  forms > view report + + + 2). Click ""Export CSV"" + + + 3). This will download the file to your downloads folder in your File System or Finder + + 4). Open up this Google Sheet: 2023-2024 Impact Aid Survey + + 5). Make sure the ""data"" tab is the one opened, not ""DAG_output"" + + 5). Click File >  Import + + + 6). Click on the ""Upload"" tab, and either drag the .csv into the box, or browse for it in the downloads folder. + + + 7). This will open a pop-up window that says ""Import File. Under ""Import Location"", select ""Replace current sheet"", and then press ""Import data"".  + + + ",2024-02-08T20:57:34Z,2024-09-26T18:10:49Z,2024-04-16T17:36:07Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038970,6001668715,Technology,Help Desk Knowledge Base,1,2,Importing Student Photos,110," Keywords: Destiny, PowerSchool, Photograph, Student Photograph, Import, Student + Aliases: Upload Student Photos, Update Student Photos + + Create Map File and Zip File:  + + Google Drive where student photos are uploaded by the Photographer: https://drive.google.com/drive/u/1/folders/0AKK_5V156Q6MUk9PVA + + Destiny:  + The Map File for Destiny has to be titled idlink.txt and it has to be inside of the folder with the student photos. Commas should separate the student number and file name and there should be No Spaces (Example: 2211333,2211333.jpg). The file needs to be downloaded as a .txt. Once this is placed in the folder with the student photos, zip the file. You are now ready to upload. + + PowerSchool:  + The Map File doesn't have to be specifically named in PowerSchool, but for consistency, please title the map file by school abbreviation and year. Artondale in 2024 should name their map file AES2024. It also is loaded into a different location and is not to be put into the folder with student photos. A space should be used to separate the student number and file name (Example: 2211333 2211333.jpg) and should be downloaded as a .tsv. Again, do not place this map file in the folder with student photos. Zip the folder with the student photos. You are now ready to upload. + + There is a Google Sheet that creates map files in the formats described above: + Map File Generator: Map File Generator + + Drag the map file you generated into the appropriate Google Drive folder. + + Import Student Photos:  + + Destiny: https://psd401.freshservice.com/support/solutions/articles/6000039564 + PowerSchool: https://psd401.freshservice.com/support/solutions/articles/6000039565 + + + ",2023-12-21T22:17:36Z,2024-03-14T19:06:50Z,2024-03-12T19:59:14Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040734,6001694359,Technology,Help Desk Knowledge Base,1,2,Intranet - editing access,"intranet, PSD Staff Intranet, Department Forms"," Keywords: Intranet, PSD site, Internal site, PSD Intranet + Aliases: Intranet, Staff Intranet, department forms. + + If someone in an administrative position requires editing access to the PSD Intranet and has submitted a ticket with a detailed description of why he/she needs editing access, please refer this to Kris Hagel. + + + + ",2024-08-01T22:50:59Z,2024-09-26T18:10:49Z,2024-08-01T23:27:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040121,6000736645,Technology,Help Desk Knowledge Base,1,2,Live365 & Mainstream encoder,110," + Keywords: Mainstream, KGHP, Live365 + + Aliases:  + + + The Encoder, Live365(MP3), Mainstream(AAC) + + + Mainstream Setting,  and Live365 Settings. + + + + ",2024-05-08T18:51:03Z,2024-09-26T18:10:49Z,2024-06-06T19:10:47Z,,0,0,0,0 +6000040682,6000837079,Technology,Help Desk Knowledge Base,1,2,Microsoft Office Licensing - Employees To Be Licensed,"Office, Licenses, Office 365, Microsoft"," This is information for the Tech department. + + Office 365 A1 Plus for education will be retired on August 1, 2024. These licenses are what were granting Office Suite access. Link to Microsoft article about licensing changes: https://www.microsoft.com/en-us/education/products/office-365-a1-plus + + If we were to continue licensing the same amount of people with the replacement licenses, the cost would increase drastically.  + + Because of this, we are now limiting Office Suite licenses to the following Job Titles and Departments: + + + Employee Support Services + Business Office + Executive Assistants + Superintendent + CFO + Director of Finance + Director of HR + TSD - CTO, Student Database Administrator, Data Integration Analyst, and Client Systems Analysts + Bookkeepers + Elementary Office Managers + Nurses (Not Health Techs) + + + Secretaries are not included. + + Note: All PSD staff gets access to web-based versions of Office applications with Office 365 A1 for faculty, however, documents save to OneDrive. The usage of Google Drive (Docs / Slides / Sheets / etc) is strongly preferred. ",2024-07-24T18:43:52Z,2024-12-03T19:02:53Z,2024-12-03T19:02:53Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040799,6000837079,Technology,Help Desk Knowledge Base,1,2,Microsoft Office Licensing - Employees To Be Licensed (Internal with One-Off's),110," + This is internal information for the Tech department. + + Office 365 A1 Plus for education will be retired on August 1, 2024. These licenses are what were granting Office Suite access. Link to Microsoft article about licensing changes: https://www.microsoft.com/en-us/education/products/office-365-a1-plus + + If we were to continue licensing the same amount of people with the replacement licenses, the cost would increase drastically.  + + Because of this, we are now limiting Office Suite licenses to the following Job Titles and Departments: + + Employee Support Services + + Business Office + Executive Assistants + Superintendent + CFO + Director of Finance + Director of HR + TSD - CTO, Student Database Administrator, Admin Secretary, Data Integration Analyst, Client Systems Analysts + Bookkeepers + Elementary Office Managers + Nurses (Not Health Techs) + + Note: All PSD staff gets access to web-based versions of Office applications with Office 365 A1 for faculty, however, documents save to OneDrive. + + + List Of One-Off's: + + Cindy Greetham (DES) - Last year teaching (Take it away July 2025) + Kevin Eager   (Take it away July 2025) + Cheryl Mcintyre (Take it away July 2025) + Teresa Maricle + David Stitt (Take it away July 2025) + + Dennis Johnson (Take it away July 2025) + + +Kevin Davis  (Take it away July 2025) + + Hoa Weale wealeh@psd401.net + Dawn James (Take it away July 2025) + Elizabeth Wehmeier wehmeiere@psd401.net (Take it away July 2025) + Carly Fries-Geldermann friesgeldermannc@psd401.net (Take it away July 2025) + Vicki Smith smithv@psd401.net + + Janna Rush rushj@psd401.net + + +Michelle Daugherty daughertym@psd401.net (Take it away July 2025) + + Sherry Oikawa-Kennedy oikawakennedys@psd401.net (Take it away July 2025) + Wendy Moore Remove after 12/31 + Kiona Rainey Raineyk@psd401.net  + + ",2024-08-14T22:29:28Z,2024-11-04T23:14:46Z,2024-11-04T23:14:46Z,,0,0,0,0 +6000039734,6000837079,Technology,Help Desk Knowledge Base,1,2,Moving Windows Devices from psd-open > psd-auth,110," If you are re-imaging a device, preparing a brand new device, or dealing with a device that has been offline for a while and is 'stuck' on psd-open, the computer will need to be hardwired before it can join psd-auth. + + There are two required certificates needed to join psd-auth. The PacketFence Root CA Certificate, and a machine-specific device certificate. Both of these come from Active Directory, via Group Policy. You have to be actively domain-joined, and be able to do a gpupdate in order to join psd-auth. + + Computers that were turned off for a period of time - around when we disabled psd-closed - would not have received a gpupdate and therefore gotten the required certificates to allow them to join psd-auth. + + 1. Brand new computer / re-imaged computer: Simply hardwire the computer before going through your normal onboarding process. Hardwire, then login with Local Administrator, rename, bind to AD, etc. Once bound, you should be able to join psd-auth. Otherwise manually run gpupdate /force from cmd - then you will be able to join psd-auth. + + 2. Computer with stale AD bind / not in AD / etc: Hardwire the computer. Login as Local Administrator. Rebind the computer. Restart. You should now be able to join psd-auth. Otherwise manually run gpupdate /force from cmd - then you will be able to join psd-auth. + + 3. Computer is still in AD, bind isn't stale: Hardwire the computer. Sign in as Local Administrator, or have the end-user login. Open up cmd and run gpupdate /force. You should now be able to join psd-auth. + + + Below is a screenshot taken from PacketFence of a Windows computer trying (and failing) to join psd-auth. When I investigated this computer, I noticed it was not in AD at all, don't see it in PDQ Connect, ScreenConnect, etc. It must have been offline for quite awhile. Step #2 from the above is how you would handle this one. + ",2024-03-22T00:18:54Z,2024-09-26T18:10:49Z,2024-03-22T00:18:56Z,,0,0,0,0 +6000025747,6000736645,Technology,Help Desk Knowledge Base,1,2,New Status Page Access,Status," Keywords: Status Access Page + Aliases: + + Link: manage.statuspage.io + + Username: techalerts@psd401.net + + Password: psd401-98332 ",2021-01-05T21:08:37Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000020237,6000736645,Technology,Help Desk Knowledge Base,1,2,PSD Data Automations & Integrations,"Automation, Data"," Keywords: Automation, Data Flow + Aliases: + + + Data Automations: https://airtable.com/appNS4pbBdNJIs8ZB/tbldRJGNG6VXLR9CU/viwfRXoE9lA0RnyyP?blocks=hide + + Rostering Information: https://airtable.com/appNS4pbBdNJIs8ZB/tblzNzBr5gdJfUIcE/viwkG7r4sa1td7Zyl?blocks=hide + + Detailed Data Integration Documentation: https://bookstack.psd401.net/shelves/data-integration + + + + [OLD - DEPRECATED] + I created an airtable database with a list of our data systems and where data is flowing to-from and how. I'm adding to it as I get information.  + View the full base here: https://airtable.com/shrf97kxP3OQHStJt + + + + + ",2019-09-12T21:08:21Z,2024-09-26T18:10:49Z,2024-03-14T16:46:18Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040504,6000837079,Technology,Help Desk Knowledge Base,1,2,PSD ESS Interview Chromebook Setup,110," Note: This is not a perfect solution, but it's the best we could come up with given the limitations imposed. We are not using a PSD account so that MFA isn't enforced, and there doesn't seem to be a real benefit to using a PSD account. Also OneSync is currently not working (7/2/24) so I couldn't generate service accounts if I wanted to. Which would need MFA exclusion. Non-PSD Google accounts do eliminate the possibility of a student seeing the credentials on the sticker on the Chromebook and logging in as that service account on their own Chromebook. They cannot sign into personal Google accounts on PSD Chromebooks. + + + Deprovision the Chromebook and go through personal setup. Select personal use for everything. + Create a non-PSD Gmail account that will be used to login to the Interview Testing Chromebook. We need a seperate one for each Chromebook so that multiple people taking the tests at the same time won't potentially go to Google Drive and see the work that another applicant has filled out. I was using this format:  +Username: psdinterview1 First Name: PSD Interview 1 + Password: tallraccoon31 + + + + Login to the Chromebook using the correct respective Google account. Unpin everything from the dock except Chrome. + Bookmark this link and call it 'Interview Links' - https://docs.google.com/document/d/17CajfEGCbyz03IHWlJaNqzE_85UVKW7K6Vy3frCzDKg/preview - ensure it's visible from the bookmarks bar. Enable the bookmarks bar if needed (command + shift + B) + Go to chrome://settings/onStartup and select 'Open a specific page or set of pages' - and add the link above there so that Chrome auto-launches the Interview Links page + That's about it for device setup. Print a label with the username and password and attach to the lid of the Chromebook. + Add the account information and Chromebook information to this doc: https://docs.google.com/document/d/1UST8O3gQUh8zkUzHBQuUcSGaa_po28WxhTKhbPMUcVE/edit?usp=sharing + Print a label called ""IMPORTANT PROCTOR INSTRUCTIONS - https://tinyurl.com/5fea43hr"" and affix to the Chromebook. + ",2024-07-02T22:46:02Z,2024-09-26T18:10:49Z,2024-07-03T00:27:42Z,,0,0,0,0 +6000006118,6000736645,Technology,Help Desk Knowledge Base,1,2,Parchment,Parchment," Keywords: Parchment, transcripts, diploma + Aliases: Parchment + + + + Parchment is where learners collect, store, and work with the credentials (diplomas, transcripts) they earn over the course of their life.   + Help Desk uploads PSD HS student roster to Parchment. + +Kris Hagel & Carol Winget are District Administrators in Parchment and can update role of new admins. https://parchment.my.site.com/admin/s/article/RMS-Manage-District-Administrators + + HS Registrar Office request we upload roster weekly in September and October and every two weeks/monthly the rest of the school year. + + + + The files to be uploaded are automatically generated on the Data Utility Server, and a script automatically populates it into a google sheet. The data analyst is responsible for this process. + + https://docs.google.com/spreadsheets/d/1YTh97-a5H8pRgEnpC7gEsUTEeWin8aGnEe7W2zSYJaI/edit#gid=0 + Use the above google sheet to upload. You will need to export each tab to a csv file to upload. + + + + + How to upload the Parchment Roster: + + +Browse to https://www.parchment.com/ + + Login with your credentials as an Administrator (create if you do not have and ask Carol or Kris to update access). + +From the To Do tab, click on the first school Gig Harbor… (Do this for each school - For PHS you will need to remove High School Demo Student from the file before uploading, this step could be added to script.) + + +Click on the Learners tab + + +Click on Actions + + +Click on Upload Multiple Learners + + Create a roster file + Ether drag or Browse the corresponding csv file from the working directory. + +Click the green Continue button. + + If the headers are coming in right all of the corresponding fields should be populated. + +Click on the green Continue button at the top right hand side of the page. + + +Verify that there are no errors, then click Continue. + + Click on To Do, select the next HS and repeat above steps. + + + + 1 (888) 662-0874 + +M-F 9AM - 6PM EST + ",2017-08-10T22:03:41Z,2024-03-14T19:46:51Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040457,6001813135,Technology,Help Desk Knowledge Base,1,2,Parent Square - Sending Report Cards/And Test Results as Secure Documents,110," +Who can use this? School and District Admin and those with individual user permission for Student Notices Before getting started Admins can contact ParentSquare support to enable Secure Document Delivery  + + In order to send out a secure document delivery to your families, you first must create a template by uploading a sample PDF document and defining where to find the student ID. You can use a single student's document to create your template. Watch a video or follow the steps below.  + Important Notes: + Sending Report Cards/And Test Results in Parent Square + + Keywords: ParentSquare, Secure Documents. State Testing +            Aliases: ParentSquare, Secure Documents. State Testing + + Before moving forward, be sure to generate the report cards, see MBA Report Cards for instructions on how to do this in PowerSchool. + + 1. Login to ParentSquare and click on Add-ons then Secure Documents. + This will bring up the list of Templates for Sending Documents.  + + + If you are sending out report cards or something that has been done before there should be a template ready to go Skip to Section 5. Otherwise see below on how to create a new template if needed.   + + 2. Click or New Template + 3. Give the template a title and upload a sample of the document.  + 4. Then use the selection tool and select the Student ID Number (Note for this to work SID needs to be in the same spot for each document.) + + + + 5. Head back to the templates screen and click Send From Template.  6. Enter the total number of documents (this is NOT the same as page number) 7. Upload PDF of Reports. Notes: If you are running into errors, try removing all foreign language reports from PDF and try again, then do the foreign language in a new batch. If still having issues sometimes breaking up the PDF into chunks will work or help narrow down the problem report.  + + 8. On the next screen you can verify errors, schedule and add messages in multiple languages.  + ",2024-06-24T14:41:56Z,2024-09-26T18:10:49Z,2024-08-08T01:13:50Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038876,6001668715,Technology,Help Desk Knowledge Base,1,2,ParentSquare - How to Create a Template in Secure Documents,110," The link below takes you to a ParentSquare solutions article with step-by-step instructions and videos to follow along with. + + https://parentsquare.zendesk.com/hc/en-us/articles/360028613811-How-to-Create-a-Template-in-Secure-Documents ",2023-12-07T23:17:53Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033582,6000542926,Technology,Help Desk Knowledge Base,1,2,PowerSchool - Photo Restrictions,"Photo Restrictions, Picture Restrictions, Photo Opt Out List, Picture Opt Out List, Photo Opt-Out List"," Keywords: photo restrictions, picture restrictions + Aliases: photo opt-out list, photo opt out list + + In PowerSchool, select the school where the students you photographed are from, and on the start page there is an option called ""(Dist) Photo Restriction."" If you click it, it'll jump you to a new page. But If you click the back button to the start page, PowerSchool will give you a list of students with a photo restriction. + + Go to building (like AES), click the function, click the back button and it should provide you with a list of students with photo restrictions.  + + ",2023-04-06T20:48:52Z,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006121,6000736645,Technology,Help Desk Knowledge Base,1,2,Powerschool - Parent/Student Portal,"Powerschool, Parent, Portal, Student"," Keywords: Powerschool, Parent, Student Portal + Aliases: + + + + + Info:   + + The Powerschool Parent/Student Portal (https://powerschool.psd401.net/public/) is not the same as the Staff/Student Portal (portal.psd401.net - https://launchpad.classlink.com/peninsula). + Each student and parent has access to the Powerschool Parent/Student Portal. + + + Student credentials for their Powerschool Parent/Student Portal is the same as their credentials for their Staff/Student Portal. + + Parents must contact the school's front office to get their Powerschool Parent Portal credentials prior to accessing.  If the parent has problems with accessing or using their Powerschool Parent Portal, then they send an email to PowerSchool@psd401.net  describing what the problem is and the school’s name, their name, and their student’s name.  The Database Admin (currently admin secretary takes care of the emails) follows up on these emails daily and will respond within 24 hours. + + Video overview of the Powerschool Parent Portal is available at  + https://www.psd401.net/parent-portal + Click on the + sign next to ""PowerSchool Parent Portal Overview"" ",2017-08-10T22:03:45Z,2024-08-08T00:28:28Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,1,0,0,0 +6000041767,6000837079,Technology,Help Desk Knowledge Base,1,2,"Procedures for Password Resets and MFA Resets - Staff & Students (Verifying Identity, etc)","password, reset, password reset, MFA Reset"," Student Password/MFA Reset + + 1. Staff calling on behalf of Student (verified PSD phone number) + + Teachers are capable of Student password resets. Direct them to use this link: https://psd401.freshservice.com/support/catalog/items/95 + + Librarians are capable of Student MFA resets. Direct them to advise the Student to go to their Librarian. + + + 2. Student / Parent calling: + + Password Resets: Direct the Student to their Teacher, who is authorized to handle password resets. + MFA Resets: Librarians are capable of Student MFA resets. Direct them to advise the Student to go to their Librarian. + ""For security reasons, we cannot process this request. Please contact your Teacher or Librarian during school hours for assistance."" + + + Staff Password/MFA Reset + + Documentation: + In a ticket, log the request, including: + Staff member’s name, and work location. + Type of reset performed (password or MFA). + Date and time of the request. + + + Notes: + + Prioritize security by adhering to the badge ID verification policy for personal calls. + Calls from district extensions or landlines are assumed to be secure and do not require badge ID. + We never do password and MFA resets over the phone. If they need both of those done, they will need to physically come in. + + + 1. Calling from a District Extension/Landline: + No Badge ID Required: + Verify the Staff member's name and request details. + Proceed with the password or MFA reset as needed. + + + + 2. Calling from a Personal Number: + + Badge ID Required: + Ask the staff member to provide their badge ID. + Cross-check the badge ID with the record in OneSync. + If the badge ID matches, proceed with the reset. + + + No Badge ID Available: + If the badge ID is blank in OneSync or the staff member has lost it: + Inform the staff member that they must come to the Help Desk in person for the reset. + + + + + 3. Reset Process: + + Reset the password or MFA as needed. + Provide verbal instructions for updating passwords on district systems or reconfiguring MFA. + If sending MFA setup instructions or links, ensure delivery to their district email or another secure method. + + ",2024-11-26T20:16:07Z,2024-11-26T21:03:35Z,2024-11-26T21:03:35Z,,0,0,0,0 +6000040424,6000736645,Technology,Help Desk Knowledge Base,1,2,Promethean Side-Loading Apps,"Promethean, apps, sideload"," keywords: Promethean, Apps, Sideload + + Allow Sideload in Management. + + Log in to your Promethean account. + Go to your Apps at the top and select Admin Tools. + Select the ActivPanel on which you want to install APK files. + In Device Settings, turn on the option to allow apps to be installed on panel and click Save. + + + + + Install apps at the panel. + + + On the panel, connect a USB drive with your APK file to a USB port and open the Files app. + Select your USB drive and tap the APK file. + Read the warning message and tap Continue if you agree. + Tap Install, then wait for the confirmation (‘App installed’). + Launch your app from the Applications Menu. + + ",2024-06-18T17:15:39Z,2024-09-26T18:10:49Z,2024-06-18T19:46:46Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040847,6000837079,Technology,Help Desk Knowledge Base,1,2,Requests for Administrator Password and/or Installing New Software,110,,2024-08-22T02:15:28Z,2024-09-26T18:10:49Z,2024-09-05T22:27:54Z,,0,0,0,0 +6000040283,6001813135,Technology,Help Desk Knowledge Base,1,2,Resetting MFA Security Center,110," Keywords: MFA, Multi Factor Authentication, Reset, Security Center +            Aliases: MFA, Multi Factor Authentication, Reset, Authentication + + This article will show you how to reset MFA using Security Center. + + Before moving forward, please consider the following: + +Please verify the identity of the requester before resetting MFA (Use things like room #, email, phone extension, address, etc. to verify).  If they cannot be verified over the phone, they need to be verified in person. They can do this either by having the Office Manager verify them in person, or by coming to the Technology Services Department. + + + 1. Login to the portal with you ADMIN account and click on Technology Resources + + 2. Select Security Center and then MFA + + 3. Use the search fields to find the affected user (Be sure that you are on the Reset User tab) + + 4. Select the  to reset the MFA + + + + + If you reset the MFA the user will be asked to resertup on the next login. Be sure to have them remove the old Authicanter code before scanning the new QR code.  + + If a student MFA is reset it will force them to re setup MFA They will only have the Picture or Pin options.  ",2024-06-03T18:36:04Z,2024-12-03T21:46:48Z,2024-12-03T21:46:48Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006125,6000542933,Technology,Help Desk Knowledge Base,1,2,Schoology Accounts,"Schoology, User, Accounts"," Keywords: Schoology, User, Accounts + Aliases: + + + Information:   + Teacher and student accounts are created via daily imports from Powerschool. + + Any other staff member requires a manual account creation. + + In class rosters, to keep users from being removed, add a crown to their username.  Teachers will do this to keep for example a para attached to their course to help students. + + + Creating users: + Schoology admins have access to create users. + Click on Tools - User Management - Create Users. + Select the School where the new user is located. + Select the Role as Teacher and Don’t allow duplicates for Email Conflicts. + Click on Create Users  + + After they logon via the portal and launch Schoology, they can see and request which courses & groups they want to access. You are also able to add them to the desired course as an administrator yourself. ",2017-08-10T22:03:49Z,2024-09-26T18:10:49Z,2024-03-14T16:36:57Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029506,6000542933,Technology,Help Desk Knowledge Base,1,2,Second Step access (Social-Emotional curriculum),second step," Keywords: second step + Aliases: social-emotional + + Currently, all teachers have access to Second Step via the PSD Portal - Curriculum via Clever. + + If staff (counselors, paras, etc...) wants access, a staff account can be created in Clever (admin access). + + The sharing rules in Clever for this application include staff at every elementary school. + + + ",2022-01-28T01:19:14Z,2024-09-26T18:10:49Z,2024-03-14T17:05:01Z,2025-04-01T00:00:00Z,0,0,0,0 +6000028301,6000736645,Technology,Help Desk Knowledge Base,1,2,Shared Resources Access - AD Group that grants access,"AD, Group, Access"," Keywords: AD Group access + Aliases: + + Active Directory security groups that control access to Shared Resources: + + + +AD Security Group +Shared Resource + + +PHS-Counseling-Office + +Determines access to the PHS Counseling Conference Room + + + +MTW-HVAC-RDPAccess + +Determines access to HVAC controls for certain custodians per their supervisor. + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +",2021-09-24T17:26:59Z,2024-03-14T19:06:50Z,2024-03-12T18:10:43Z,2025-04-01T00:00:00Z,0,0,0,0 +6000021491,6000736645,Technology,Help Desk Knowledge Base,1,2,TCI Social Studies Alive! 2021-2022,"TCI, Social Studies, Alive"," Keywords: TCI, Social Studies, Alive + Aliases: + + + Update: April 8, 2022 + + Teachers need to put in a curriculum request in August.  Once licenses have been purchased, Classlink Roster Server sharing rules need to be updated to add the section so that the teacher and students have access. Whoever purchases the licenses should send the list of teachers requesting to the Data Analyst so they can update Roster Server.  + + Publisher/Salesperson contact as of 3/2022 + TCI: Christy Sanders, csanders@teachtci.com + + + Received quote and placed order online, 10/9/20: + + + Received order details same day, 10/9/20: + Here are order details: + Order #: ORD110589 PO #: 5202000063 + + + Program Name + Item Name + Qty + + + Social Studies Alive! America's Past + Teacher Subscription (1 Year) + 13 + + + Social Studies Alive! America's Past + Student Subscription (1 Year) + 380 + + + + + + Sarah enrolled as listed, 10/12/20: + + + + beenem@psd401.net + 21 + + + danielsr@psd401.net + 22 + + + davisj@psd401.net + 22 + + + harrisonml@psd401.net + 84 + + + DYE, LAURIE + 11 + + + HARRISON, MARISSA + 21 + + + JOHNSON, LYNNE + 24 + + + TAYLOR, NANCY + 21 + + + WILLIS, SUSAN + 7 + + + hartmannb@psd401.net + 26 + + + heistandh@psd401.net + 23 + + + jacksonke@psd401.net + 25 + + + knightc@psd401.net + 18 + + + murreyc@psd401.net + 23 + + + ortizb@psd401.net + 13 + + + stafkil@psd401.net + 22 + + + williss@psd401.net + 7 + + + witterr@psd401.net + 99 + + + BRAY, DIANA + 21 + + + KINNEY, KAMALJIT + 20 + + + MURREY, CHRISTINA + 23 + + + ORTIZ, BRENDA + 13 + + + WITTER, RONALD + 22 + + + + Update, 12/10/2020: + Requested additional 50 licenses for two new requests: + + Judy Walsh, EES - 21 + Julie Miller, VES - 23 + (6 spares for new enrollments) + + 12/18/20: Added teachers and students, notified teachers and closed tickets. + + + --------------------------------------------------------------------------------- + + Steps: + + Set up tickets and set deadline + Upon deadline, count up the tickets, check enrollment numbers in PowerSchool + Go to https://www.teachtci.com/, enter in total quantities and select Quote + Submit req w/quote, get approval + Submit PO online @ same site + Receive order confirmation and inform Data Analyst + Once Data Analyst sets up account, inform teachers they can log in via the portal + Close tickets + ",2020-01-07T22:28:30Z,2024-09-26T18:10:49Z,2024-03-14T17:22:20Z,2025-04-01T00:00:00Z,2,0,0,0 +6000035509,6001668715,Technology,Help Desk Knowledge Base,1,2,Troubleshooting QuickCards,110," +This troubleshooting guide provides step-by-step instructions for resolving issues with QuickCards. It covers how to locate a teacher or student in the admin portal, impersonate users, and troubleshoot scanning QR codes with Chromebooks. The guide emphasizes not deleting QR codes and offers options for resetting or printing them based on the scanning outcome. This guide is essential for anyone experiencing difficulties with QuickCards in an educational setting. + + + + 1. In your Admin Portal, select ClassLink Management Console + + + + 2. Select ""Groups & Users"" + + + + 3. Click on ""Users"" + + + + 4. Search for the Teacher + + + + 5. Click ""Impersonate User"" + + + + 6. Click on the Backpack icon ""My Classes"" + + + + 7. Click on the class the student is associated with + + + + 8. Find the student, and click on them + + + + 9. Attempt to scan the QuickCard with a Chromebook. Not ideal, but you can face the Chromebook towards your computer screen and it will recognize the QR code. + + + + 10. Based on what happens after scanning, you can either reset the QR Code or Print a QR code. Please do not Delete the QR Code + + + ",2023-09-21T21:58:00Z,2024-03-14T18:34:22Z,2024-03-14T17:14:00Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039268,6001694359,Technology,Help Desk Knowledge Base,1,2,Updating Parchment Rosters,110," Keywords: Parchment, Uploads, Updates, Rosters, Class Lists, Graduation, Degrees, Exporting, Importing + Aliases: Degree Downloads, transcripts, high school records + + Every Monday, Parchment needs to be updated with our most current School Rosters. Parchment is a service we use that allows parents and students to download their diplomas and transcripts, so it's important that the rosters stay updated. This upload is done every Monday but if this gets skipped one week it is not the end of the world. Once per month is really all that needs to happen to keep things moving.  + + 1). Download each file as a .CSV from this Google Sheet: Parchment Upload Files + + + 2). Open up Parchment auth.parchment.com and login. You should see the page in the screenshot below:  + + + + + 3). Click on the high school you are uploading for, and navigate to the learners tab.  + + + + + 4). Click on ""Actions"" and then ""Upload Multiple Users"": + + + + + 5). Under ""Roster Name"", select ""Add New"" and then follow this naming convention: XXX 04-16-2024, where XXX is the school abbreviation followed by the current date (today is April 16, 2024). Click on ""Browse"" to look for the appropriate CSV file or simply drop it into the ""Data File"" field area. + +   + + 6). Press ""Continue"". + + + + + 7). Press ""Continue"" again. + + + + 8). Press ""Continue"" again and wait for the file to finish uploading.  + + + + + 9). Repeat steps 1 through 8 for the other two high schools.  ",2024-02-08T21:21:02Z,2024-09-26T18:10:49Z,2024-04-16T18:25:12Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040759,6000837079,Technology,Help Desk Knowledge Base,1,2,Updating Printer Drivers - Windows Print Server,"Printing, Print Server"," With the Print Server having been in-place updated from Server 2012 to Server 2019, there were a couple drivers that needed to be updated. The print spooler service would only run for a minute or two before stopping. Related errors were seen in Event Viewer > Applications and Servers Logs > Microsoft > PrintService > Admin. After cleaning up some Konica .dll's that it was erroring on, and a couple others, the print spooler stopped crashing. + + It is possible that will encounter other drivers that need updating in the future. The process for updating: + + 1. Temporarily change the printer to use a different driver so that the problem one can be deleted completlely. + + + 2. Go to Drivers > find the problem driver > right-click > Remove Driver Package... remote driver package and then delete. If another printer is using the driver, it will error and tell you other printers are still using the driver and list which ones. + + + 3. Go to the manufacturers website > select the appropriate model of printer/copier > go to the drivers section > ensure you are downloading the Server 2019 version. + + 4. Drivers are typically zipped, you can unzip to C:\Drivers\Manufacturer\ and then delete the .zip + + 5. Go back to the printer > advanced > click 'New Driver...' + + 6. In the Add Printer Driver Wizard, choose Next > Have Disk... > Browse to where you unzipped the driver in step 4 > drill down to the correct .inf file and select it. + Note: You may need to navigate into a PCL folder first, possibly choose a language folder (such as 'EN'), and select x64 instead of x86. You are looking for an .inf file to select. + + Folder hierarchy to driver file may look like: + + + Driver file to select: + + + 7. Now you should be able to find the manufacturer of the printer/copier you're trying to update the driver of, and select the appropriate model, and it will use the new driver you just installed: + ",2024-08-06T20:06:29Z,2024-09-26T18:10:49Z,2024-08-06T20:11:17Z,,0,0,0,0 +6000039602,6001694359,Technology,Help Desk Knowledge Base,1,2,Upload Dibels data,110," Keywords: Dibels, student assessment, reports, data upload, student data + Aliases: data report, student results, dibels data + + This article describes the steps to import users, classes, and students in the DIBELS® Data System. + Order of Imports: The order used to import data is important. Import users, classes, and then students. + + 1. Go to the ""DLI Staff"" shared drive, then open > Automation Resources > Data Files for Upload. + + + + + 2. Inside that folder, you'll find a folder called ""Dibels"", open it and you'll find the 3 Google Sheets needed for this (dibels_teachers, dibels_class, and dibels_students). + + + + + 3. Open the three files and download a Tab Separated Values (.tsv) version of each of them. + + + + + + 4. After you have the files saved locally on your computer, go to this website https://dibels.amplify.com/user/login and log in with your username and password (username is your district email).  + + + + + 5. Once logged in, go to the ""Administration"" tab. Then you'll see ""User Administration"", ""Class Administration"", and ""Student Administration"". + + ""User Administration"" is where you'll import teachers + + + + + + ""Class Administration"" is where you'll import classes + + + + + ""Student Administration"" is where you'll import students + + + + + 6. Start with teachers' data. Once you click on ""Import Users"" under ""User Administration"", scroll down and click on ""Choose File"", look for the ""dibels_teachers"" file saved on your computer and open it, click on ""Send File"", scroll down and click on ""Import Users"". + + + + + 7. Go back to ""Administration"", click on ""Import Classes"" under ""Class Administration"", scroll down and click on ""Choose File"", look for the ""dibels_classes"" file saved on your computer and open it, click on ""Send File"", scroll down and click on ""Import Classes"". + + + + + + 8. Go back to ""Administration"", click on ""Import Students"" under ""Student Administration"", scroll down and click on ""Choose File"", look for the ""dibels_students"" file saved on your computer and open it, click on ""Send File"", scroll down and click on ""Import Students"". The students upload may take longer than the other two, but that is normal because there are thousands of students on the file. + + + + + + IMPORTANT: If you see warnings, that's fine, but errors (red) can NOT be disregarded. Take note of the errors to hopefully get those students corrected if they are mistakes, but then you must remove the problematic rows in the TSV file and re-upload. It will NOT upload the students if there are red errors. ",2024-03-14T21:04:54Z,2024-09-26T18:10:49Z,2024-09-16T15:59:27Z,2025-04-01T00:00:00Z,0,0,0,0 +6000006003,6000736645,Technology,Help Desk Knowledge Base,1,2,VPN connection for MAC,"VPN, Forticlient, Mac, Remote, Client"," Keywords: VPN, Forticlient, Mac, Remote client,  + Aliases:  + + + VPN Connection for Mac + + All VPN connections to the Peninsula School district will now require the use of Forticlient VPN software and a MFA token acquired from the Fortitoken mobile app. + + Staff members may only connect with a district managed (issued) device.  Use of personal devices to connect to the PSD VPN is prohibited. + + The Fortitoken mobile MFA client can be downloaded from the app store for Mac, Windows, iPhone or Android.  Search for Fortitoken Mobile.  The icon looks like this:  + + + The VPN client for Mac can be downloaded here: https://links.fortinet.com/forticlient/mac/vpnagent  + + Install the Fortitoken mobile MFA client on your computer, tablet, or phone.   + You will receive a welcome letter from techalerts@psd401.net with a QR code that you will scan with the Fortitoken mobile MFA client to set up your MFA token generator. + You will use the 6-digit codes generated  here to complete your login each time you connect. + + Install the Forticlient VPN client on your computer.  After completing the install, you are ready to configure the Forticlient VPN client as in the image below: + + + + + The preshared key is #2023-tmb5#*xxSAC@#QJrq#F5!2024# + + After configuring the client you can connect with your regular district credentials.   + After supplying your own district username and password, you will be prompted for your MFA token as in the following image. + + + + Supply the 6-digit token from the Fortitoken mobile MFA client. + + ",2017-08-10T21:59:57Z,2024-09-26T18:10:49Z,2024-05-22T21:28:00Z,2025-04-01T00:00:00Z,9,0,0,0 +6000033403,6000736645,Technology,Help Desk Knowledge Base,1,2,Writing a Freshservice Solutions Article,"Solutions, Writing, Freshservice"," Keywords: solutions, writing, freshservice  + Aliases: helpdesk, freshdesk, service central + + When updating solutions follow these guidelines + + Title:  + Always include any probable search terms in the title.  + The suggestion engine searches the title for matches first and gives the title the most weight. + + You don't need to repeat the title in the body + + Avoid titles and articles that group several questions and answers.  The suggestion engine is more helpful when each article is specific. + + + Body:  + In addition to the content of the article, the first two lines of the body should be Keywords and Aliases. + + Fill in the article information as appropriate.  If you include images and videos, be sure to include a synopsis above them. + + Tags and Keywords + The Tags and Keywords fields to the right are not used for article suggestions. They are used for searching, sorting and filtering on the back end.  Keywords and Aliases should be added one at a time in the keywords section to the right.   + + However, since the suggestion engine searches the article body after searching the title, place keywords, without hashtags, at the top of the article as done in this article.  Use bold font and color it gray so it is readable but appears to be reduced in importance.   + + + Category: Select a category + + Folder: Select a folder if desired + + Type: Select ""Permanent"" + + Author: This is auto filled + + Review date: At a maximum, put a review date of the next April 1st.  That will ensure that it gets reviewed during our annual spring clean up of Solutions.   Solutions that are not reviewed by their review date, are unpublished and users will no longer be able to find them. + + + ",2023-03-16T15:27:19Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024667,6000736645,Technology,Help Desk Knowledge Base,1,2,"Zoom Account Merging - What to Expect, Common Issues & Fixes",110," + Once your Zoom accounts have been merged, you should receive an email like this:  + + You have been assigned by bankss@psd401.net as the receiver of the data transferred from the user [your username]@edtools.psd401.net. Data transferred to you are now shown on your Zoom web page, including: New upcoming meetings (Note: Meetings with Personal Meeting ID are not included.) New cloud recording files Please contact your account owner or admin for any questions. Thank you for choosing Zoom. -The Zoom Team  + +  Here are some common issues and fixes, as well as things to expect:  + + + + What might happen during the merge... + What you can do to fix it... + + + +  If you have used your personal meeting ID, the link may stop working (the new PSD.401 account over-writes your current personal meeting ID) +   +    --> You will know if this is happening to you because you click on your link and it will say waiting for the host to start the meeting... and it will not give you an option to sign in as the host. It is not recognizing your new account.  +   +   ALL other meeting (nonpersonal) linked zooms should port over correctly... don't panic! + + +   + Fast Fix:  + You can sign in through the portal (new account) and make a meeting. Copy that link and edit your schoology course launching button.  +   + + Longer Fix: (Please join DLI Instructional Facilitator Office Hours if you need help with this) +   + You can click on the account setting using the psd401 zoom button to change your personal meeting id.  +   + YOU WILL NEED YOUR edtools.psd401 personal meeting id number then follow these steps +   + go to the portal --> click the zoom button --> use SSO option (log in as you would on the portal) --> Click on your account (top right where your avatar or picture would be) --> Change your personal meeting id to match the edtools id number. BE SURE TO replace the dashes with spaces or it will not work...  + + Angie May put together a quick video on how to do this here +  If you only have one or two links to change, the fast fix is the best option. If you have multiple links over multiple classes that use your personal meeting ID then ask for help... + + + + + If you edit a meeting after you have already linked it you link may not work. +   + Scenario: You had a meeting today and realized that you want to mute all on entry. If you do, the meeting id stays the same, but the LINK CHANGES.  + + +   +   + If you make any changes to a meeting room after you have created it (already clicked save) the link will change. You will need to recopy and paste the link information into schoology to repair it.  + + + + +   +  During the merge, your avatar/picture and virtual backgrounds are set to default +   + + You will need to re-import the pictures, virtual backgrounds into zoom. Please join an instructional facilitators office hours. for help.  + + + +   +  Nothing different happens... Everything still works + + + + +    DON'T TRY TO FIX ANYTHING!!! + + + +   + +   ",2020-09-09T18:33:54Z,2024-09-26T18:10:49Z,2024-03-14T17:37:35Z,2025-04-01T00:00:00Z,1,0,0,0 +6000033501,6001576430,Technology,Helperbird,1,2,Activating the Helperbird Extension in Chrome,"Helperbird, Extension, Chrome, Accessibility, Web Browser, Google"," Keywords: Helperbird, Extension, Chrome, Accessibility + Aliases: Web Browser, Google + + Summary: + This article will walk you through finding the helperbird extension in your chrome window and accessing the pro version of the extension. + + Activating Helperbird Chrome Extension when logged in through PSD Portal + + 1.       Go to the dark puzzle piece in the top right corner, choose the pin next to Helperbird. + + + 2.       Click on the Helperbird extension (owl picture) one time and pause (it takes a minute to load). Then you will see a window pop up and where the star is in this picture, there will be a prompt that is bright pink that says “Login.” Choose that, hit “Login” on the next screen and “allow” when a window pops up. Confetti will occur on your screen.  + + + 3.       Now you are logged in to the “Pro” version and have all the tools available. Explore the many things it can do - Immersive Reader, Translation, Word Prediction, Highlight line of text, Font/Spacing adjustments, Screen overlays, magnification, etc. + + ",2023-03-29T16:31:01Z,2024-10-22T22:49:28Z,2024-10-22T22:49:28Z,2025-04-01T00:00:00Z,0,20,0,0 +6000041367,6000837079,Technology,Helperbird,1,2,macOS + Windows - Adding The Helperbird Extension,Helperbird," The Helperbird Chrome Extension can be added via this direct link: https://chromewebstore.google.com/detail/helperbird-accessibility/ahmapmilbkfamljbpgphfndeemhnajme?hl=en + + After following that link, simply select Add to Chrome: + + After it's been added, go to the puzzle piece in the top right corner and choose the Pin next to Helperbird: + + + Helperbird is also in the list of PSD Recommended Google Chrome Extensions: https://chromewebstore.google.com/org/recommended + ",2024-10-22T22:54:43Z,2024-10-22T22:54:44Z,2024-10-22T22:54:44Z,,0,24,1,0 +6000029224,6000736645,Technology,JSTOR,1,2,JSTOR Access Guide,"JSTOR, Access, Learing, Resources"," Keywords: JSTOR, Access, Learning Resources + Aliases: + + + + For access to JSTOR, follow this guide. + + + ",2022-01-05T21:45:26Z,2024-03-18T09:11:37Z,2024-03-12T16:57:26Z,2025-04-01T00:00:00Z,1,1,0,0 +6000029443,6000542926,Technology,Link Training,1,2,Best Practices for QR Code and Short Link Creation,"QR, QR codes, short link, short url"," Keywords: Short urls, short links, QR codes + alias: links, short urls, QR + + Based on new privacy and security information, PSD now recommends the use of the following tools when needing to create a QR code. + + The embedded Chrome QR generator. + + Make sure Chrome is updated to the latest version. + This option works for most sites. There are times you may need to use another option, see below if you are trying to create a QR code for a Google Form you want someone to complete. + Click on the 3 dots icon on the right side of the URL and choose Save and Share >Create QR Code + + You can then download the QR and add it to a Doc to keep and copy/paste for use in other places. + + + +   + To make a QR code for a Google Form: + + Open the Form in Preview. This will be the URL you want to create the QR code for. (If you make a QR code for the editable URL and share it with others, they will have access to the editable version of the Google Form) + Once a QR code is created, you can download it and add it to documents and other files. + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; + + *Tip: If you want to save the QR code and find it later, change the name of the file in Downloads. + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; +   + If you are looking to create new short links, we recommend you check out popular services like Bit.ly, tinyurl.com or Ow.ly as alternatives. + + ",2022-01-23T14:26:50Z,2024-08-28T20:42:12Z,2024-08-28T20:42:12Z,2025-04-01T00:00:00Z,1,1,0,0 +6000023250,6000542926,Technology,Link Training,1,2,Preparing and Testing Links for School Use,"Links, Share Settings, Incognito Windows, Incognito, Google Share Settings, Share Permissions, URLs"," Keywords: Links, Share Settings, Share Permissions, Testing Links, URLs + Aliases: + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + Objective: This guide will help teachers ensure their digital links are functional and accessible for their intended audience, focusing on use within Schoology and communication with parents. + Understanding Your Audience + + +Identify the End User: Determine whether your primary users are students (2nd grade and up), parents, or both. This affects how you will share and check the accessibility of your links. + +Student Access: Students typically log in through a portal using their school accounts. + +Parent Access: Parents might not have school accounts and may access Schoology with personal emails. Consider this when sharing links for materials they need to access. + + Sharing Materials in Schoology + + +Choose the Right Format: Decide if your material should be a read-only document, a worksheet, or another interactive form. This will influence how you share it (e.g., PDF, Google Doc). + +Adjust Share Settings in Google Docs: For materials like Google Docs, Sheets, or Slides, ensure the share settings allow for the intended level of access. This might mean changing settings to “Anyone with the link” for parent accessibility. + +Embed Links in Schoology: When adding materials to Schoology, use the “Add Materials” feature to include links. Ensure links are set to open in a new window for ease of access. + + Creating Effective Assignments + + +Purpose of the Material: Clearly define why you are sharing each file or link. Consider the action you want users to take (e.g., read, complete, discuss). + +Avoid PDFs for Interactive Needs: If the activity requires student interaction, opt for editable formats like Google Docs instead of PDFs, unless it's strictly for reading. + + Tech Tips for Sharing + + +Use Incognito Windows to Test Links: Before sharing with students or parents, open an incognito window in your browser to test the link. This ensures you see what an end-user without direct access would see. + +Educate About Bandwidth: For video materials or large files, consider the end user's bandwidth. Recommend times for downloading large files to avoid household bandwidth issues. + + Adjusting for Accessibility + + +Google Docs Sharing Options: Make sure your document is accessible to those without school accounts by setting it to “Anyone with the link can view” for broader access, especially for parents. + +Schoology Assignment Settings: In Schoology, use assignment options to specify actions like reading or watching. Add time estimates for video materials to set expectations. + + Finalizing and Testing + + +Review and Test: Always double-check your links in different browsers and incognito modes to ensure accessibility. + +Consider User Experience: Reflect on how each user will interact with the material, and adjust settings and formats to facilitate the best user experience. + ",2020-05-03T13:56:46Z,2024-08-13T01:27:41Z,2024-08-13T01:27:41Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040251,6000542930,Technology,MBA Report Cards,1,1,MBA Report Cards,110, MBA Report Cards - MBA Report Cards ,2024-05-28T17:41:41Z,2024-05-28T17:41:41Z,2024-05-28T17:41:42Z,2025-05-31T00:00:00Z,0,0,0,0 +6000006102,6000736645,Technology,MNT/TRA/ESC Building Support,1,2,Bus Video,"Bus, Video"," Keywords: Bus Video + Aliases: + + + + Principals have Viewer access and approve access to their school's Bus Video Shared Google Drive. + Google Admin access is needed to Manage shared drive - Manage members as changes are requested or new admin staff in building. + Appropriate TRA staff has Manager & Content Manager access to all TRA Bus Videos xxx Shared Google Drives. + + + + Shared Google Drives: + + + Windows Install: + Open videos with VLC Player. + + Don’t install BusVideo players unless specifically requested.  + The installers are located on Google drive  + TRA Bus Videos\Bus-Watch Video\622000-M.exe (this is for opening .m65) + TRA Bus Videos \Bus-Watch Video\ series_he_Setup REI VMS.exe  + If the REI software gives a resolution error message, slide the Change the size of text, apps, and other items: toggle bar to 100% in the display settings. + + Mac install:  + Play MP4 videos using Quicktime, or VLC Player. + There is not an application to install.  ",2017-08-10T22:03:17Z,2024-03-18T09:11:27Z,2024-03-14T16:52:51Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039374,6001694359,Technology,Microsoft,1,2,Multi-factor authentication for a Microsoft account,"multifactor, authentication, authenticator, office"," Keywords: Microsoft, MFA, multi-factor authentication, Microsoft secure account, authenticator + Aliases: Office, Microsoft Word, Microsoft Office, Excel, PowerPoint, Office 365, Microsoft Suite. + Setting up Multi-factor Authentication (MFA) on your Microsoft account is a simple way to add extra security. Here's how it works: First, you'll sign in as usual with your regular district email and password (same as the PSD Portal). Then, you'll need a second step for verification. This could be a code that gets sent to your cell phone or a notification in an app that you just tap to approve. It's like a double lock for your account. This makes your account much safer. + These are the steps to follow: + + 1. Sign in online at https://account.microsoft.com/account + + + or, if applicable, by opening any of the Microsoft apps (Word, Excel, PP...etc) + + + or click on your initial when opening the Windows search menu. + + + + 2. Your Microsoft credentials are your PSD credentials. Use the whole email ""xxxxx@psd401.net"", and the same password you use for logging in to the PSD Portal. + + + + + 3. Because you are setting this up for the first time, you will get a message that says ""more information required"", so click on ""Next"". + + + + + 4. You'll be prompted to use the Microsoft Authenticator app, but we recommend the Google Authenticator app. So, click on ""I want to use a different authenticator app"". + + + + + 5. Open (or download if necessary) the Google Authenticator app on your cell phone, then click on the plus sign ""+"", and then click on ""Scan a QR code"". + +   + + + + + + 6. Scan the QR code shown on your computer screen and click on ""Next"". + + + + + 7. When prompted, enter the 6-digit code shown on your authenticator app (it should say ""Microsoft"" on the top, and click ""Verify"". + + + + + + 8. After verifying, your account is now secure. You don't have to enter a code every time you open a Microsoft app, you may be asked to do that only the first time. You are done! + + + ",2024-02-21T23:36:09Z,2024-08-07T21:05:43Z,2024-08-07T21:05:43Z,2025-04-01T00:00:00Z,1,11,0,0 +6000032786,6000580664,Technology,Minecraft,1,2,Student Access to MinecraftEDU,110," keywords: Minecraft, Minecraft EDU, + aliases: Requesting Minecraft, Minecraft Educational, Minecraft for Class + Everyone can login and use Minecraft in trial mode (25 logins for teachers, 10 for students). If you find there is an educational benefit to using this with your students and you have a plan for integration into curriculum, please submit a Help Desk ticket. Please include your class, section, and reason why you are requesting it in the ticket. + + Minecraft EDU may not work on all Chromebooks.  If your student sees a message that Admin must approve then we can look at the possibility of trading out for a 'newer' device.  See your school librarian for more information or submit a ticket. +   + + +Student may use a Chromebook or an iPad. DLI has already completed the work for student accounts that is listed in the guides. See these additional resources. + Get started with Minecraft: Education Edition on the Chromebook + Get Started with Minecraft: Education Edition on iPad + + + + Currently we know these Chromebook models assignment to students are NOT compatible: + + Lenovo 100e 2nd Gen MTK  + Dell Chromebook 11 (3120) + If you find the Chromebook your student has will not support downloading Minecraft Education Edition, work with your library tech and/or submit a ticket through Service Central with the Chromebook barcode. If possible a replacement Chromebook will be swapped. *There are limited Chromebooks available and we cannot guarantee a replacement will be available.  + + + Students will use studentnumber@edtools.psd401.net to sign in, example; 2222222@edtools.psd401.net and use their current PSD password. + Students will have 10 free logins. We ask you to use these first before requesting student licenses. Licenses are year long and would best be purchased at the beginning of the school year.  + Checklist resource:  https://education.minecraft.net/wp-content/uploads/MEE-Set-Up-Technical-Checklist.pdf *All websites have already been approved. + ",2023-01-04T17:28:41Z,2024-09-05T22:14:39Z,2024-09-05T22:14:39Z,2025-04-01T00:00:00Z,2,4,0,0 +6000031946,6000837079,Technology,Other Applications,1,2,Adding Remote Desktop (Psychologist Scoring Software),"remote, desktop, macOS, Psychologist"," Keywords: Remote Desktop, MHS Scoring, PsychCorpCenter Aliases: RDP, Desktop Access, Windows Access + + 1. Open Self Service and install Microsoft Windows App (Finder > Applications > Self Service). It's under the Microsoft category. Click 'Install'. (Says 'Run' in the Screen Shot because I already have it installed). + + + + 2. Download the two attached files at the bottom of this solutions article: + + + + + 3. Launch the Microsoft Windows App. (Finder > Applications > Microsoft Windows App.) You may want to pin it to your dock (drag the icon to your dock). + + 4. In the Microsoft Windows App, click 'Connections' and then 'Import from RDP file...' and select the attached files you downloaded in Step 2. Then click 'Import' + + + + + + 7. Your  Microsoft Windows App screen should now look like this: + + Note:  + Psych1 = ABAS-3 + MHS Scoring Software  + Pysch2 = MHS Scoring Software + PyschCorpCenter + PyschCorpCenter-II + + + 8. Double-click on one of the above. Add your username and password as shown below, and then click Continue: + + + + 9. Click Continue at the screen below: + + + + 10. You should now be at a Windows 10 Desktop screen. Refer to Step 7 for which Desktop has which software installed. + + + Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net ",2022-09-23T17:56:36Z,2024-10-10T15:53:23Z,2024-10-10T15:53:23Z,,0,0,0,0 +6000040835,6000837079,Technology,Other Applications,1,2,"Apple Classroom - macOS (Install, Usage, etc)",110," Apple Classroom for macOS is a powerful teaching assistant app that allows educators to manage and guide student learning on iPads from their macOS computer.  + + Teachers can launch specific apps, share documents, and monitor student screens in real-time, ensuring focused and interactive learning experiences.  + Installation is straightforward via the Self Service app, and the app integrates seamlessly with school-managed Apple IDs and device configurations. + + + Note: It is assumed that all Students are signed into their Managed Apple ID's on their iPad and the teacher is signed in with their Managed Apple ID on their macOS computer before proceeding with these instructions. + + Installation: + 1. Launch the Self Service app (Finder > Applications > Self Service): + + + 2. In Self Service, you can search for the word 'Classroom' or find it by category (Browse > Teaching Tools). It's just called 'Classroom'. Click Install: + + + Usage: + 1. Once it has been installed, it can be launched from Finder > Applications > Classroom. It can be pinned to the dock for easy access. + + + 2. There is no need to sign-in to the Apple Classroom app. It's looking at the Apple ID that is signed into the computer to determine account information.  + After launching, you should see a list of classes that you are the instructor of, in PowerSchool: +   + + 3. If you click on a class, it will show you the list of students that are in that class, and the status of the iPad (is it online or offline, what app does it have open currently, etc): + + + 4. If you click on a specific student (you can also select multiple students at once) - you will see a menu with additional control options over their iPad: + + + 5. You can force an app to open, and lock the Student(s) to not be able to quit out of that app, for example: + ",2024-08-21T03:42:05Z,2024-08-21T03:42:06Z,2024-08-21T03:42:06Z,,0,0,0,0 +6000041453,6001813135,Technology,Other Applications,1,1,Common Solutions for using Schoology with Edpuzzle (WIP),"EdPuzzle, Schoology"," Video on some basic troubleshooting for EdPuzzle and Schoology.  + + + ",2024-11-04T19:52:34Z,2024-11-04T19:53:48Z,2024-11-04T19:53:48Z,2025-04-01T00:00:00Z,0,0,0,0 +6000021101,6000736645,Technology,Other Applications,1,2,Connecting and programing Edison robot with a Chromebook,"Edison, Robot, Programing, Coding"," Keywords: Edison, Robot, Coding, Programing + Aliases: + + + You and students can connect an Edison robot to a Chromebook and program it using edblocksapp.com. + + This video will walk you through the steps.  + + + Click here for the getting started guide: https://meetedison.com/content/Get-started-with-Edison-guide-English.pdf + + You can also go to https://meetedison.com/download/ for more teacher resources. + + Video Transcription:  + + Here's the transcription of the video ""How to Set Up Your Edison Bot with the EdBlocks App"": + The video demonstrates setting up the Edison bot using the EdBlocks app. Here are the steps covered: + + Log into edblocksapp.com and connect the Edison bot using a connecting wire into the headphone jack. Ensure the volume is turned all the way up. + Turn on the Edison bot and select a program to run. In the video, the 'Drive Example' program is chosen from the 'Load Demos' menu. + Plug the cord into the bottom of the bot. Press the record button once on the bot, then click 'Program Edison' in the app. + The bot will make a sound cycle, indicating it is receiving the program. Once the lights are on, you can unplug it. + To run the program, place the bot on a surface and push the triangle button. + For editing, the video demonstrates adding a backward movement to the program. Drag the desired command into the program, repeat the steps for programming the bot, and observe the new movement. + The final demonstration shows the bot moving forward, stopping, and then backing up, according to the edited program. + + The video is a straightforward guide on using the EdBlocks app to program an Edison bot, showcasing the process of programming, editing, and running a simple command sequence. + + + + ",2019-11-26T16:28:40Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,,0,1,0,0 +6000030073,6001521595,Technology,Other Applications,2,1,Converting Publisher Documents to Canva,"Publisher, Canva"," keywords: Convert Publisher, Publisher, Canva + alias: Publisher + + In Publisher: + + The file will need to be exported as a PDF. + + Click File > Export > Create PDF/XPS Document > Create PDF/XPS. + + + + + In Canva: + + + + On the top right of the page, click Create a design, then select Import file + + + + The file will now show up in your projects list. + + + + Note: There may be issues with converted documents where the font is different or an incorrect size. This will have to be adjusted manually. ",2022-03-30T17:30:08Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000041454,6000837079,Technology,Other Applications,1,2,CrickSoft Clicker (macOS + Windows),"CrickSoft, Clicker"," Windows + + 1. Open the Chocolatey GUI Program as per this Solutions Article: https://psd401.freshservice.com/support/solutions/articles/6000026420 + 2. In Chocolatey GUI, select 'PSD Software', then look for for Clicker 8 EN-US. Double-click on it, then click 'Install' in the bottom-right corner. + + 3. After Clicker installs, you will see a shortcut on your Desktop called 'Clicker'. Double-click to launch it: + + 4. When prompted, activate the Software using the Internet. ",2024-11-04T23:20:37Z,2024-11-04T23:21:03Z,2024-11-04T23:21:03Z,,0,0,0,0 +6000040832,6000837079,Technology,Other Applications,1,2,Eagle Quest: Managed Apple ID Sign-In + Apple Classroom Setup + Management,"Eagle Quest, Eagle, Quest, Apple ID, Managed Apple ID, iPadOS"," The Apple Classroom macOS App can be leveraged to provide supervision and management capabilities to Staff for 1:1 Student iPads. + + + Managed Apple ID's: All PSD Google Accounts also function as Managed Apple ID's. When you sign in with your PSD Google Account on an Apple Device, for the Apple ID, it becomes a Managed Apple ID and directs you to login through ClassLink. + + Apple Classroom User Guide: https://support.apple.com/guide/classroom/welcome/web + + Getting Started with Classroom: https://www.apple.com/education/docs/getting-started-with-classroom.pdf + + There are three parts to the setup: + + Student Signs into 1:1-issued iPad with their Managed Apple ID + Staff Signs into their macOS Computer with Managed Apple ID + Staff installs Apple Classroom App from Self Service + + + Additional requirements: + + Teacher: Mac with macOS 11.3 or later + Students: iPad with iOS 14.4 or later + Bluetooth and Wi-Fi enabled on both student and teacher devices + Students within Bluetooth range of the teacher running Classroom + + + ",2024-08-21T01:08:12Z,2024-08-21T03:45:24Z,2024-08-21T03:45:24Z,,0,1,0,0 +6000025351,6000837079,Technology,Other Applications,1,2,Flipgrid - Pop-up Blocker,110," If you're having issues recording with Flipgrid due to a Pop-up Blocker, there may be one of two causes - Google Chrome's built-in Pop-up Blocker, or the third-party Chrome extension the district uses to block ads and malicious Pop-ups - uBlock Origin. + + This guide will show you how to disable either, but only for Flipgrid (or whichever site is not functioning properly). + + 1) Click on the Padlock icon to the left or the address bar. + + + 2) Scroll down to 'Pop-ups and redirects', click on the right side, and then click 'Allow'. This will disable Chrome's built-in Pop-up blocker for the site you are currently on. + + + + 3) At this point, I would refresh the website and test again to see if it is fixed. If it is not fixed, I would undo the step above and continue to step 4. + + + 4) If the above steps did not fix, click on the red shield icon in the top-right corner. Then click the power button. This will turn off uBlock Origin for the site you're currently on only. + + + 5) For what we just did to take effect, you will need to click the refresh button that appears. + + + The Pop-up issue should now be resolved. If it is not, you may contact the Help Desk. Having a screenshot of the error or issue on-hand is helpful. ",2020-11-13T19:55:20Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,4,0,0,0 +6000039816,6000837079,Technology,Other Applications,1,2,How To: Use Microsoft Windows App to access PSD-curated Windows Applications from macOS,110," Note: Steps 1-11 only need to be performed once. After the initial setup is complete, you can start on step 12 each time. + + 1. Open Self Service to install the Microsoft Windows App  + (Finder > Applications > Self Service). It's under the Microsoft category. Click 'Install'. (Mine Says 'Run' in the Screen Shot because I already have it installed). + + + 2. Open the Microsoft Windows app. Click on 'Microsoft Remote Desktop' in the top-left corner. Then click 'Settings...' + + + 3. This will open up a Preferences window. Select the Credentials tab. Click on the '+' symbol to add a User Account + + 4. For username, type psd\ and then your username. So psd\username. Username and password will be your PSD ClassLink Portal login. Friendly name is just your username. + + + 5. After filling out the fields like above, click Add. Then, click on the General tab. + + Note: Steps 6 and 7 are only required if you need to upload from / save to your macOS Desktop.  + You can 'pass-through' your macOS Desktop so that the remote Windows Application can see it and interact with it. + + 6. Where it says 'If folder redirection is enabled...' click on Nothing + + + 7. Then, click Choose Folder... and select your Desktop (Click Desktop, then Choose) it should look like below: +   + You can now close out of Preferences + + 8. On the left of the App, click on 'Apps' - you will now be accessing ChildPlus through Workspaces instead of PCs  + + + 9. Click on the '+' symbol and then 'Add Workspace' + + Note: You can also click this, it's the same thing: + + + 10. For the workspace / URL enter vmnocapterminal + After you do that, it will 'find' the correct workspace and it will look like below. + For User account - click the drop-down and change it from 'Ask when required' to your user account that you added in earlier steps. + Then click Add. + + + 11. You may see a certificate warning. Simply click Continue: + + + 12. You will now see a list of accessible Windows applications. Simply double-click on the one you would like to access.  + Note: Sometimes they can take up to a minute to launch. + + + Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net or call x3711. ",2024-03-27T01:46:13Z,2024-10-10T16:17:11Z,2024-10-10T16:17:11Z,,3,18,0,0 +6000039787,6000837079,Technology,Other Applications,1,2,How to Access Publisher Documents on macOS,110," How to Access Publisher Documents on macOS + + 1. You'll have to have LibreOffice installed on your machine, submit a ticket or call x3711 to get access. + + 2. After that, you will now have LibreOffice installed in Finder > Applications. Launch it by double-clicking on it: +   + + 3. With LibreOffice open, you can either drag your .pub (Microsoft Publisher Format) file into the open window, or click on Open File > and manually browse to where you .pub file(s) are stored. Either option will work. + + + 4. You should now have your desired Publisher file opened successfully: + + ",2024-03-22T23:20:36Z,2024-08-13T01:09:30Z,2024-08-13T01:09:30Z,,1,2,0,0 +6000031923,6000837079,Technology,Other Applications,1,2,How to access ChildPlus on macOS,"remote, desktop, ECEAP, ChildPlus"," Keywords: childplus, eceap, remote, desktop + Aliases: eceap/childplus software + + Note: Steps 1-11 only need to be performed once. After the initial setup is complete, you can start on step 13 each time. + Note: It should not be needed, but PSD's Agency ID for ChildPlus is PSESD + + 1. Open Self Service to install the Microsoft Windows App  + (Finder > Applications > Self Service). It's under the Microsoft category. Click 'Install'. (Says 'Run' in the Screen Shot because I already have it installed). + + + 2. Open the Microsoft Windows App . Click on 'Microsoft Windows App ' in the top-left corner. Then click 'Settings...' + + + + 3. This will open up a Preferences window. Select the Credentials tab. Click on the '+' symbol to add a User Account + + 4. For username, type psd\ and then your username. So psd\username. Username and password will be your PSD ClassLink Portal login. Friendly name is just your username. + + + 5. After filling out the fields like above, click Add. Then, click on the General tab. + + 6. Where it says 'If folder redirection is enabled...' click on Nothing + + + 7. Then, click Choose Folder... and select your Desktop (Click Desktop, then Choose) it should look like below: +   + You can now close out of Preferences + + 8. At the top of the App, click on 'Apps' - you will now be accessing ChildPlus through Apps instead of Devices  + + + 9. Click on the '+' symbol and then 'Add Workspace' + + Note: You can also click this, it's the same thing: + + + 10. For the workspace / URL enter vmnocapterminal + After you do that, it will 'find' the correct workspace and it will look like below. + For User account - click the drop-down and change it from 'Ask when required' to your user account that you added in earlier steps. + Then click Add. + + + 11. You may see a certificate warning. Simply click Continue: + + + 12. You will now see the ChildPlus icon: + + + 13. Double-click on it to run ChildPlus. It will launch in its own contained Window now. It will briefly show a Windows login. Then the window will go away.  + Be patient for about 10-15  seconds, and then ChildPlus will launch: + + + Note: The only other minor nuance is that when you're uploading scanned files now - you will now upload them from your macOS Desktop. + In ChildPlus, when you click 'Add Attachment' - select 'This PC' if it is not already selected. Scroll down until you see Redirected drives and folders - you will see your macOS Desktop there as shown below. + Double-click on that, then your scanned files should be in there.  + + + Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net or call x3711. ",2022-09-21T22:34:03Z,2024-10-23T18:16:41Z,2024-10-23T18:16:41Z,,0,21,0,0 +6000039326,6001668715,Technology,Other Applications,1,2,Installing Python 3 and using Pycharm - MacOS,"python 3, python, pycharm, install"," Keywords: Python3, 3.12.0, IDE, IDLE, Install + Aliases: Python 3, Python3, PyCharm, Project, New Project + + Python 3 is now available in Self Service for Python Coding classes/labs. To install and use in PyCharm, please follow the instructions below:  + + 1). Install Python 3 through Self Service. It can be found in the ""Coding"" tab, or you can search ""Python"" in the search bar:  + + + 2). We also want to install PyCharm. PyCharm is also in the ""Coding"" tab, or you can search ""PyCharm"" in the search bar: + + + 3). Once both are installed from Self Service, open PyCharm. + + 4). With PyCharm open, click ""New Project"". + + + 5). In this window, you can edit the name of the project and its location on your computer. You can also select the Python version, and this is the important part. It will default to having you try to install Python 3.12.0, but it already exists on your computer if you were able to successfully install Python from Self Service in step 1. To make this known, click the drop down arrow on the right side of the Python version, and select the option that says ""detected in the system"".  + + + 6). With this option selected, go ahead and press ""create"". After a few seconds, your project will load and it is now ready to be worked in! + + If this gives you any troubles, please give help desk a call at (253) 530-3711. + ",2024-02-14T23:30:24Z,2024-08-13T01:08:37Z,2024-08-13T01:08:38Z,,1,0,0,0 +6000040487,6001813135,Technology,Other Applications,1,2,Labels Anywhere in Edge,Internet explorer,,2024-06-28T16:55:11Z,2024-08-13T01:31:05Z,2024-08-13T01:31:05Z,,0,0,0,0 +6000033512,6001576430,Technology,Other Applications,1,2,Making a Voice Recording,110," Keywords: Voice, Audio, Recording, Chrome + Aliases: + + Summary: + This article will walk you through how to make voice recordings using the website Vocaroo. + + Steps: + + Navigate to https://vocaroo.com/1jTTwqjb7ZkQ + Click the large red record button at the center of the window. + Chrome will ask you if you would like vocaroo to use your microphone, click ""allow”. + + + + + The recording has started! Now just speak what you would like to record. If you want to stop and start over, just click the big red button once then again once it's changed to the circular arrow. If you want to pause the recording, click the pause button to the left of the red button. + Once you’ve got a recording you’re happy with, hit the red stop button. + Click Save & Share. + Then in the panel which just appeared, click download on the middle right. + + + + The recording will now download as an MP3 file, which you can send or upload where you need it to go. ",2023-03-29T20:36:21Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000023249,6000736645,Technology,Other Applications,1,2,PearDeck Tutorial from Cyndie Deare (KPMS),PearDeck," Keywords: PearDeck + Aliases: + + Summary of Video Transcription: + + The video is a tutorial on using Pear Deck, an interactive tool for enhancing educational presentations. Led by Cindy from KPMS, the session explains how Pear Deck functions as an add-on for Google Slides, allowing educators to create interactive slides for their students. Key features of Pear Deck include: + + Making Google Slides interactive: Users can add different interactive elements to their slides. + Types of interactions: These include videos, multiple-choice questions, text inputs, numerical responses, drag-and-drop activities, and drawing options. + Setting up slides: Each slide can be customized with specific interactive functions. + Limitations: For multiple-choice questions, only one option can be selected. + Classroom application: Pear Deck can be used in live presentations with real-time student interaction or in a self-paced format where students respond individually. + + Overall, the video demonstrates how Pear Deck can make classroom presentations more engaging and interactive, offering a range of options to suit different teaching and learning styles. ",2020-05-03T13:48:01Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034596,6001668715,Technology,Other Applications,1,2,ScreenConnect - MacOS User Permissions,"screenconnect, screenshare, screen sharing"," Keywords: screenconnect, screenshare, share, screen, troubleshooting, tools, screen sharing + Aliases: screenconnect, screenshare, share, screen, troubleshooting, tools, screen sharing + + Peninsula School District is launching a new way for the Help Desk to provide remote support. It's an app called ScreenConnect, and it allows the technicians a quick and easy way to connect with your device while troubleshooting the issue at hand. ScreenConnect works with any device, including non-district devices, whether you are at school or at home. + + If you are a macOS user, you will have to grant permissions the first time you use the app. This is a one time, quick fix. If you are a macOS user, please follow the steps below: + + 1. You will see a pop-up appear that looks just like this: + + + + 2. Under ""Screen Recording"" on the left half of the window, please click ""Request Access"", then click on ""Open System Settings"" in the window that pops up + + + 3. Toggle the switch next to connectwisecontrol-XXXXXXXXX + + + 4. Click ""Quit and Reopen"" on the next window that pops up:  + + + You are now ready to share your screen with the Help Desk Technician! This is a one time fix, so you will be good for the subsequent requests as well!  ",2023-07-31T19:33:17Z,2024-08-13T01:07:20Z,2024-08-13T01:07:20Z,,0,5,0,0 +6000033921,6000837079,Technology,Other Applications,1,2,Unity - Installation Troubleshooting (macOS),"Unity, macOS"," Keywords: Unity, Install, Troubleshoot + Aliases: + + After thoroughly testing, the below issue only happens if the User launches the Unity Hub before the Unity Editor. Launching the Unity Editor first, prevents the issue from happening: + + + When launching the Unity Hub for the first time, after signing-in with your Google Account, Unity may prompt you to install an outdated version of the Unity Editor. Do not click 'Install Unity Editor' + + Because the latest version is already installed, you just need to locate it. Click Locate existing installation: + + + 2. Locate the existing installation by navigating to the already-installed editor (Unity 6 / Unity 6000.x.x) - and click Select Editor + + + If any users see the below error when launching the editor, they either: + +Run this fix in Self Service: jamfselfservice://content?entity=policy&id=1202&action=view + +           OR + Sign out of the computer completely, and then sign back in. There is a script that runs on login, once per-user, on computers where Unity is installed.  + The below error indicates that script didn't run. Unity is meant to be ran by users with Administrator permissions, so the script is a workaround. + + + ",2023-05-22T23:52:02Z,2024-11-05T01:50:54Z,2024-11-05T01:50:54Z,,0,10,0,0 +6000034028,6001576430,Technology,Other Applications,1,2,Using Handbrake and How to Burn a DVD (MacOS Only),110," Keywords: DVD, Burn, Handbrake + Aliases: Copy, Disc + + Summary + This guide will walk you through how to download and install handbrake as well as how to use it to burn a CD. + + Installing Handbrake + + Click this link: https://handbrake.fr/rotation.php?file=HandBrake-1.6.1.dmg + + A file will begin downloading, when it's done click the file to open it + A page will open which looks like the picture below, just left click and drag the ""Handbrake"" icon from the window onto your desktop. + + + Setup + First you'll need to make sure you have a few things: + + A mac laptop + A SuperDrive (apple dvd player) + USB type B to USB type C adapter + The DVD which you would like to burn + + + Steps: + + Plug in the SuperDrive to your computer, you will likely need to use the USB type A to USB type C adapter. If so plug the SuperDrive into the adapter, then the adapter into the computer. + + Insert the disc you would like to burn, you have to push it in a good distance into the drive before it pulls it the rest of the way in. + + After a few moments the movie will begin playing automatically, hit ESC and then close the player window. + + Double click the handbrake application, a window appear which will look like the one pictured below. If you don't see the smaller window on top of the handbrake window you might need to click ""Open Source"" on the top left of the window. + + Click the dropdown on the center top of the inner window and select the option with a laptop icon. + + Now in the leftmost column there should be an option for the DVD that is inserted, just left click it once. It will look like what is pictured below once it is selected, then click open on the bottom right. + + It will most likely give you a pop-up warning you about copy protected content, click ""Attempt Scan Anyway"". + + Now it is going to scan and process the video, when it's done you should have a screen which looks similar to the one pictured below. There are some settings we are going to want to change to make sure everything is processes correctly and speed things up. If you need subtitles skip to step 10 otherwise, click the subtitles tab. + + Scanning for subtitles requires a second pass on the movie, so to speed up the process we're going to disable that. Look for the tracks dropdown and click it. Then select ""Remove All Tracks"". + + Now click the video tab. + + Now click framerate, if this DVD is made in the US or Canada you want to select 29.97 (NTSC Video). This is what almost all movies are going to be encoded in. You may need to use 25 (PAL) for movies produced in Europe or Japan. If 29.97 (NTSC) results in a very glitchy video, try using 23.976 (NTSC Film) and then running the burn again. + + Now click ""Browse..."" on the bottom right of the window, then navigate to and click your desktop folder. Then click ""Choose"" on the bottom right. + + Then hit start on the top bar of the window, this will begin the encoding process. This will take a while, anywhere between half an hour to an hour depending on the length of the film. + + After completing the movie should be on your desktop, double click it to open and check to see if the video and audio are normal. If they are, then you're done! If not try some things in the tips below or call x3711 if you're having trouble. + + + Common Issues + Video Is Distorted Try changing the framerate based on the advice mentioned in step 11. Usually framerate is the reason that something is not encoded correctly, some things are in 29.97 (NTSC Video) and others are in 23.976 (NTSC Film) + ",2023-06-06T20:55:56Z,2024-08-08T17:05:00Z,2024-08-08T17:02:03Z,2025-04-01T00:00:00Z,1,0,0,0 +6000038801,6000837079,Technology,Other Applications,1,2,Using Veyon,"Veyon, VNC"," 1. If Veyon is installed on your computer, you should see a 'Veyon Master' Shortcut on your Desktop: + + Double-click this to launch Veyon. + + 2. If you do not see the 'Veyon Master' Shortcut on your Desktop, click the Windows Logo on the bottom-left corner, and search for 'Veyon' - you should be able to launch Veyon this way alternatively: + + 3. The screenshot below shows Veyon configured and ready to go. This should already be the case, as we configure Veyon after installing it. + + Note: Ensure the Location box on the left-hand side is checked.  + + Then, you can simply double-click on the computer showing on the right to connect to it. Alternatively, you can single-click on the computer to select it, and then click 'Remote control'. A Veyon remote session will now launch, giving you remote control over the specified computer. + + Note: If the computer screen is blank, like in the screenshot above, it usually means the computer you're trying to remote access is offline and just needs to be powered back on. + + Close out of the remote session window and Veyon when you're done. + ",2023-11-27T21:15:10Z,2024-08-07T23:16:38Z,2024-08-07T23:16:38Z,2025-04-01T00:00:00Z,0,0,0,0 +6000011923,6000542926,Technology,Other Applications,1,2,"Virtual Reality Help Document, Google Expedition Setup, and more","VR, Virtual Reality, VR Tubs, Occulus"," Keywords: VR, virtual reality, Virtual Reality, VR Tubs, VR Kits  + Aliases: occulus, Occulus  + + VR Help Document, Google Expedition Steps, and More  <= click there for the updated document  + + VR/AR Kit Guide for Peninsula School District + + +   + + + + + Secondary VR Headsets-Only + We have two sets. Each set has: + + + Elementary Set with Headsets + Devices + We have three sets.  Each set has: + + + + check-in/out log + check-in/out log + + + 2 bins w/10 headsets each (20 total headsets) + 5 headsets + + + Copy of guide + 5 iPod touch(es) + + + cleaning wipes + one power strip for charging devices + + + + Copy of guide + + + + cleaning wipes  + + + + + What's the Difference Between VR, AR, and MR? + Virtual Reality (VR) implies a complete immersion experience that shuts out some or all of the physical world. Using VR devices, users can be transported into a number of real-world and imagined environments such as the middle of a squawking penguin colony or even the back of a dragon. + + Augmented Reality (AR) adds digital elements to a live view often by using the camera on a smartphone. Examples of augmented reality experiences include Snapchat lenses and the game Pokemon Go.  + + In a Mixed Reality (MR) experience, which combines elements of both AR and VR, real-world and digital objects interact. Mixed reality technology is just now starting to take off with Microsoft’s HoloLens one of the most notable early mixed reality apparatuses. + + https://www.fi.edu/difference-between-ar-vr-and-mr  + +Expeditions Pro (previously known as Google Expeditions) + + Some staff in our district have previously had the pleasure of using an app for iOS called Google Expeditions. Sadly that program shutdown in June of 2021. Here’s the good news: about six months later a company called Singleton Technology Limited “adopted” the app, renamed it Expeditions Pro and relaunched it.  + + Basically, the teacher can run the “hosting” tours from his/her iPad while students with VR headsets on, can join the tour and be lead by the hosting teacher. The app provides factual information to read out loud to the students (and some of the tours will have audio files that automatically read the information out loud for you). As the students follow along, the teacher can tell if the students are all in the right spot by counting the smileyfaces that show up in any given scene.  + + Here are the steps to begin working with this app: + + Load ExpeditionsPro from Self Service on you district staff iPad. Call x3711 if you don’t know how to use Self Service. If you don’t already have a staff iPad, here is the request form: https://psd401.freshservice.com/support/catalog/items/59. Custodians of district staff iPads have to take a six hour online course in order to maintain custodianship of the iPad. You can use a cell phone to run ExpeditionsPro and lead a tour; however, there are two problems. First, your cell would be on the Open PSD network - whereas the students' headsets connect to the Closed PSD network. So, that won’t work. Also, you have a lot less “real estate” to see everything on/in the tours.  + Get to know ExpeditionsPro a little. Here’s a short (5:23) video that will help: https://youtu.be/klm4t9eZd6w.  + Find some tours that would be appropriate for your students/grade levels/content and download them in the app. Review those tours completely to make sure it’s the perfect content for your academic purposes and to decides what elements of the tour to use (and what parts not desired).  + Reserve either Elementary Kits or Secondary Kits. See page 6 below.  + +   ouTube 360? Tours:  + YouTube is housing more and more VR videos. Use the words “360 tour” or “VR” to find them. Once a student has a video loaded on their cell phone ready to put in the VR headset, have them go to the 3-dots-more button.  + + Have them pick “View in Cardboard” or “View in VR Viewer”.  + + Note: if there is a commercial that plays first, have the students wait until after it plays before clicking on the 3-dots-more button. + Reserving Kits: + To reserve and use a VR Kit, please complete a ticket (Request New Service) Service Central on the Portal (https://psd401.freshservice.com/support/catalog/items/83). Simply state the date you would like the set to arrive at your building and the date you will have them ready for pick up. See sample below. Your building might also have a set (check with our media specialist/librarian).   + Available sets: + + Elem Set A = 5 headsets and devices + Elem Set B = 5 headsets and devices + Elem Set C = 5 headsets and devices + Sec VR Headset Set 1 = 20 headsets only + Sec VR Headset Set 2 = 20 headsets only + + + Sample Service Central Ticket to Reserve a VR set: + + + Include: + + date you would like the kits to arrive at your building + how long you plan to use the kit + If you would like support from a digital coach, please add questions or type of support you would like + + + + Preparing instruction and students when using other applications or sites: + + Consider how you will use the VR or AR experience to support learning. + + Create a plan for sharing the link or site with students + + QR Codes should be made for students to access sites/VR experiences. + Print the QR Codes so that students can scan them with the camera app on the iPod Touches or with their cell phones. + An additional option, for classrooms where students use their own cell phones, is to put URL links into Schoology for students to access that way with their phones.   + + + + Communicating with parents and families is important to keep them informed and connected to the digital lives of students.  We recommend you make a copy of this letter to personalize and communicate the learning goals associated with your use of VR sites. + Template parent letter  + + + Tips About Headsets:  + + + Insert the device into the headset.  + Line up the vertical line on the screen with the raised line on the headset and close the cover. + + + Students can adjust the focus with the clear sliding tabs on each lens. + + Preparing iPod Touch Devices (if using the Elementary kits): + Power on each iPod Touch and ensure they are fully charged. + iPod passcode is 3711 + Safety of Students Doing VR:  + The following articles will give background and cautions for using VR/AR with students. + + https://bigthink.com/kevin-dickinson/is-virtual-reality-dangerous-for-children    May 21, 2018 + https://www.commonsensemedia.org/blog/what-parents-need-to-know-about-virtual-reality April 3, 2018   + https://www.commonsensemedia.org/sites/default/files/uploads/pdfs/csm_vr101_final.pdf 2018  + https://thejournal.com/articles/2018/01/11/making-virtual-reality-a-reality-in-todays-classrooms.aspx Jan 11, 2018 + + + Troubleshooting: +   + + + + Issue + Possible Fixes + + + Seeing double images in the headset + Check to make sure the device is lined up in the headset properly + + + Blurry image + Adjust slide tabs on top of the headset + + + + + Please submit issues in an ‘Incident’ ticket at Service Central addressed to Angela May or Donna Squires. And please email Angie at maya@psd401.net or Donna at squiresd@psd401.net if you have questions.Tips from teachers who have used VR headsets in their classrooms: + + It was incredibly simple.   + The headsets fit up to a plus-size phone.  Larger cases, or ones with batteries or pop-sockets, had to come off.   + I had the students clean the foam on the inside of the headsets with a tissue and hand sanitizer after each use.   + I preferred having 2 students per headset because they get vertigo if they keep it on for too long.   + It’s good to take breaks every few minutes.  I just did my narration, gave time for both students to look, then moved on to the next item of interest to narrate.   + Definitely practice first.  I used my phone and logged in as my son to try it out. + + Virtual Field Trips District Collaboration Doc: + Virtual Field Trips can create enriching, interactive experiences that cater to students of all learning styles and needs while exposing them to diverse perspectives. Additionally, they eliminate the need for transportation, decrease the loss of instructional time, reduce the need for parent permission slips, and remove safety concerns. One amazing tool to expand your classroom out into the world is Google Arts & Culture. It is a non-commercial initiative that works with cultural institutions and artists around the world. Together, their mission is to preserve and bring the world’s art and culture online so it’s accessible to anyone, anywhere. + + We have started a collaborative document in PSD where teachers can add resources and feedback. Please feel free to explore &/or add to this document:  + https://docs.google.com/document/d/108vxQe5dBxuZUi2tvlOM4DphZdWHvgifRWf0w9x9Nkc/edit?usp=sharing  + Link to Shared Staff Creations/Ideas:  + Add your experiences, ideas, resources, and great finds here:  VR/AR Shared Staff Creations/Ideas Slide Deck + How to Return Kit(s): + When you are done with the kit, please complete the following: + + Clean, count & record number of headsets in the set before returning. + Note any damage or issues with items in the kit + Label the kit for return to ESC/DLI Office and place in the PONY pick-up location in your building + Go to TICKETS in Service Central to communicate the date you returned the kit in the PONY so DLI staff can confirm the return and close the ticket. + + + ",2018-03-20T19:17:17Z,2024-08-08T14:51:35Z,2024-08-08T14:51:35Z,2025-04-01T00:00:00Z,2,0,0,0 +6000038627,6000837079,Technology,Other Applications,1,2,Wacom Tablet Driver Software,"Wacom, Tablet, Driver"," Keywords: Wacom Driver Software + Aliases: Drawing Tablet Install + + After the Wacom Tablet Driver installs, there is a one-time action that is needed, due to Apple-imposed restrictions on our (I.T.) ability to manage this specific setting. + + Upon installing, there will be two pop-up messages that appear. One of them refers to 'Accessibility' and the other refers to 'Keystroke Receiving'. The Accessibility one can be ignored. No action is needed on that one. + + For the 'Keystroke Receiving' pop-up, please click 'Open System Settings' as it is instructing: + + + Click on 'Input Monitoring': + + + Using the toggle-buttons on the right, turn on Input Monitoring for FirmwareUpdater and WacomTabletDriver: + + + Select 'Quit & Reopen' when prompted to relaunch the Wacom Utility: + + + That's it. The Wacom Driver should now be functioning as intended. + + Note: There is a Wacom entry listed under the 'Accessibility' category, but it can be safely ignored. + + Please call x3711 with any questions or issues. + + ",2023-10-31T01:04:53Z,2024-08-13T01:07:51Z,2024-08-13T01:07:51Z,,0,3,0,0 +6000015772,6000580664,Technology,Parent Schoology Support,1,2,Getting Started on Schoology for Parents,"parent, schoology"," Keywords: parent, schoology + Aliases: parent schoology account + + This link will show parents how to use Schoology to stay connected to their student courses. + + https://support.schoology.com/hc/en-us/articles/201000873-Parent-Guide ",2018-10-10T04:42:08Z,2024-03-18T09:11:29Z,2024-03-13T17:05:19Z,2025-04-01T00:00:00Z,1,1,0,0 +6000023095,6000580664,Technology,Parent Schoology Support,1,2,Navigate Parent Schoology Account (Video for Parents),"parent, schoology, student, courses"," Keywords: parent, schoology, student, courses + Aliases: parent schoology account + + + This video will show parents how to navigate to see Courses in which their child is a member.  + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + The video titled ""Navigating Parent Schoology Account"" by Donna Squires is a tutorial aimed at helping parents navigate their Schoology accounts and understand the distinction between their personal courses and accessing their child’s courses. Here's a summary: + + +Personal Courses for Parents: Upon logging into Schoology, parents will see tabs for 'Courses', 'Groups', and 'Resources'. The 'Courses' tab will likely show that the parent is not enrolled in any courses. These would be courses personally enrolled in by the parent, which is not common. + +Future Development of Parent Courses: Squires mentions the possibility of developing courses specifically for parents in the future and invites feedback on what types of courses parents would be interested in. + +Joining Courses and Groups: Parents cannot join a course with an access code given to students because they are not students in the district. However, some schools may create groups specifically for parents, which can be joined with a provided access code. + +Using Resources: The 'Resources' tab is for parents to save files or information they want to access later. + +Viewing Student’s Courses: To view a child's courses, parents need to click on their name and then select their student’s name. This allows them to see the courses the student is enrolled in, materials shared by teachers, the calendar of events, and specific types of materials like assignments or discussions. + +Viewing Permissions: As a parent, you can view but not submit or edit anything in the student's courses. This view-only access allows parents to see what the student sees and follow up with teachers if needed. + +Accessing Groups and Grades: Parents can also view updates and materials in any groups their child is a member of. For grades, while not all teachers may use Schoology's gradebook, PowerSchool remains the official gradebook for the district, and parents should use the Parent Portal in PowerSchool for grades and report cards. + +Managing Multiple Students: If parents have more than one student, they can add them to their Schoology account using the parent access code provided by the child's teacher. + +Switching Between Parent and Student Views: To switch back to their own parent account, parents can click on their name. + + This tutorial provides parents with a clear understanding of how to navigate their Schoology account, view their child’s academic information, and manage their own resources and potential group memberships. ",2020-04-21T16:55:57Z,2024-03-18T09:11:31Z,2024-03-15T00:56:44Z,2025-04-01T00:00:00Z,0,2,0,0 +6000024680,6000736645,Technology,Parent Schoology Support,1,2,Parent Directions for viewing Schoology Parent Access Codes in Parent Portalsc,"parent, schoology, access code"," Keywords: parent, schoology, access code + Aliases: parent schoology account + + Login to the Parent Portal using directions provided on this page. If you have no logged into Parent Portal before, you may need login information from your school. You can also email powerschool@psd401.net to get help accessing parent portal.  + + Once you are logged in, choose the Schoology icon on the left menu. You may need to toggle between children to get all your access codes. Each child has a different code.  + + + + Once you have the access code, you can follow the directions in the link on that page to add them to your Schoology account.  ",2020-09-11T01:33:54Z,2024-03-18T09:11:32Z,2024-03-12T17:54:26Z,2025-04-01T00:00:00Z,6,0,0,0 +6000024341,6000542926,Technology,Parent Schoology Support,1,2,Parent Directions on How to Setup Your Schoology Account and Connect it to Your Children,"parent, schoology, student, mobile"," Keywords: parent, schoology, student, mobile + Aliases: parent schoology account + + Parent Accounts in Schoology, Parent Help Doc updated  + + Parent Accounts in Schoology, Parent Help Doc in Spanish updated  + + Parent Accounts in Schoology + Directions for Parents + Teachers in the Peninsula School District will be using Schoology with their students as a Learning Management System. This interface allows teachers and students to collaborate with each other and interact inside and outside of the four walls of the classroom. You can create a Schoology account and link it to your child’s account so that you can monitor your child’s progress, see their course materials, submissions, and grades. The directions detailed below will walk you through the process of setting up a Schoology account and linking it to your child’s account. This is a one-time setup and will remain active the entire time your child is enrolled in the Peninsula School District. + Acquire your child’s unique Parent Access Code. Each teacher using Schoology has access to this code. You will only need to enter the access code once, not for every course. + Options for gaining the Parent Access Code: + + +Parent Access Codes can be accessed within the Parent Portal. + + Contact your child's teacher for your child's unique Parent Access Code. Parents of middle and/or high school students only need to contact one of your child's teachers. + + + + +Go to www.schoology.com. + + Enter the Parent Access Code provided by your child’s teacher. Don’t have a Parent Access Code? Please request one from your child’s teacher. + You will need to create a Schoology account for yourself by entering your name, email address, and creating a password. You may also want to uncheck the box for Receive periodic Schoology updates. Click Register. + + + + Congratulations! You should now have a Schoology account that is connected to your child’s account. + + Having a Parent account in Schoology is actually like having two accounts: + + Your personal account, with your own name and information; + +Your Child Activity view. From here, you can view Schoology from your child’s perspective, and see what he or she sees, and receive updates about his or her activity. + + + + Start by clicking on the down arrow in the upper-right corner, next to your name, and then select your child’s name to switch into his or her account. The green checkmark in the drop-down menu indicates which account you are currently viewing. + + Once in your account, click on the dropdown next to your name. + You may select any student associated with your account to see their Courses, Groups, Grades, and Calendar + You may also Add a Child from this dropdown menu + + + For more information go to: Schoology Parent Guide + Information for installing and using Schoology’s Mobile App: + Note: Please create your parent account online first, including adding children to your account, prior to installing and using the mobile app. + + Android Mobile App for Parents + iOS Mobile App (Parents) + Mobile App (Students) + +   +   ",2020-08-07T15:06:57Z,2024-03-18T09:11:32Z,2024-03-13T17:04:41Z,2025-04-01T00:00:00Z,1,21,0,0 +6000025138,6000580664,Technology,Parent Schoology Support,1,2,Parent Notifications & Emails from Schoology Messages,"parent, schoology , notifications"," + Keywords: parent, schoology, notifications + Aliases: parent schoology account + Email Settings + You may elect to receive two email digests of your child(ren)'s activity in Schoology. To manage email digest settings in your parent account: + + + Click the arrow on the top right of Schoology. + Select a child from the list that appears in the drop-down menu. + Once you're viewing the child's account, click the downfacing arrow again. + Select Settings. + From the Notifications tab, you can elect to receive one or both of two email summaries: + + To receive the Parent Email Digest, select On in your Email Summary menu. You can receive emails on a Daily or Weekly basis. If you choose Daily, you may set a time at which the notification will be sent to your inbox. If you choose Weekly, you'll have an additional option to select the day of the week you'd like to receive the email. + +Note: If there are no updates for the given time period, you will receive an email stating that there are no new updates. + To receive the Overdue Submissions Email, select On in the Email Notification menu. + Click Save Changes to update your settings. + + How do I make sure I receive emails and notifications? + To make sure you receive emails, check that your email address is verified to receive emails from Schoology. + + Click the arrow on the top right of Schoology. + Select your account from the list that appears in the dropdown. + Once you're in your account, click the arrow again and select Account Settings. + If you haven't yet verified your primary email address, you'll see a message to Resend verification email. Check the box next to the message and Save Changes. + Once you receive the verification email, click the link provided in the email to verify your email address. + + +Note: If you don't receive the email at the correct time of day, check the timezone associated with your account from your Account Settings. If you don't receive any email notifications on a daily or weekly basis after having completed these steps, you can create a ticket with the Support Team for assistance. + + + + + How do I make sure I receive Schoology message in my email? + You will also want to make sure you have your Personal notification setting to allow you to receive an email notifying you when a private message is sent to you through Schoology. + + Click on your account name + Settings + +Notifications and scroll to the Personal section + For Receive a private message choose ON under Email. + + This setting will notify you when your Schoology account receives a message from a PSD staff member. + + + Responding to a Message from Your Email Account + If you have set your Schoology permissions to receive email notifications for received Schoology messages, you can respond to the message directly from the notification by clicking Reply in your email account, as you would respond to a regular email. + +Note: Responding to a message from an email notification only sends a response to the Schoology member who sent the message, regardless of whether it was sent to multiple other recipients. To respond to all message recipients, reply from within Schoology Messaging instead of your email account. + You may also send messages from any place the user's information is available. These areas include the following: + + The Members area of courses and groups. + When searching for a person using the magnifier icon. + The Faculty area on the school profile. + User Profiles. + ",2020-10-22T23:23:05Z,2024-03-18T09:11:33Z,2024-03-13T17:05:01Z,2025-04-01T00:00:00Z,4,0,0,0 +6000006021,6000542941,Technology,Parent Schoology Support,1,2,Parent Schoology Accounts - Directions for Teachers,"directions for parents, link to student's accounts, parent accounts in Schoology, link, parent access code, register for parent Schoology account, teachers adding students sto Schoology"," + Keywords: Parent Accounts in Schoology, directions for parents, link to student's account, link, parent access code, register for parent schoology account, teachers adding students to schoology + Aliases: Schoology, Schoology Parent Accounts, Connect to Child's Schoology Account +   + Parents will need the unique Parent Access Code associated with each student to set up a Parent Account in Schoology and connect it with their child(ren).  Please do NOT give parents the Course Access Code. You will find the Parent Access Codes on the Members tab in the green box on the right.  + + + + + + Parents can also access their Unique Schoology Parent Access Code by signing into PowerSchool Parent Portal + + + + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt; + + + FYI - Understanding Parent Schoology Accounts + Having a Parent account in Schoology is actually like having two accounts: + + Your personal account, with your own name and information; + +Your Child Activity view. From here, you can view Schoology from your child’s perspective, and see what he or she sees, and receive updates about his or her activity. + + + +Start by clicking on the down arrow in the upper-right corner, next to your name, and then select your child’s name to switch into his or her account. The green checkmark in the drop-down menu indicates which account you are currently viewing. + + + Navigating to your child’s Courses  + + Once in your account, click on the dropdown next to your name.  + You may select any student associated with your account to see their Courses, Groups, Grades, and Calendar + You may also Add a Child from this dropdown menu + + + For more information go to: Schoology Parent Guide + + Information for installing and using Schoology’s Mobile App: + Note: Please create your parent account online first, including adding children to your account, prior to installing and using the mobile app. + + Android Mobile App for Parents  + Android Mobile App for Students  + iOS Mobile App (Parents)  + iOS Mobile App (Students) + + + ",2017-08-10T22:00:29Z,2024-03-18T09:11:26Z,2024-03-13T17:27:13Z,2025-04-01T00:00:00Z,0,5,0,0 +6000023563,6000580664,Technology,Parent Schoology Support,1,2,View Past Student Courses in Schoology Parent Account,"parent, schoology, student"," Keywords: parent, schoology, student + Aliases: parent schoology account + ",2020-05-22T16:41:17Z,2024-03-18T09:11:31Z,2024-03-13T17:04:21Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039981,6001694359,Technology,ParentSquare,1,2,Adding a co-teacher (or long-term sub) to a class in Parent Square,110," Keywords: Adding a teacher, co-teacher, substitute teacher, Parent Square class, manage Parent Square class, teacher assistant + Aliases: Additional teacher, extra teacher, teacher assistant, secondary teacher + + Who can do this? Parent Square Admins and Teachers. + + Do you have a co-teacher, or long-term substitute teacher that you want to add to a class? Adding them to the class in Parent Square will allow them to post to the class, and send messages to students/parents in the class. Watch the video, a quick animation or follow the step-by-step directions below. + + How to Manage Staff in a class + + + + + 1. From Admin, select Classes under Data Assistant. + + + + 2. Click action menu (three dots) next to the class and choose Manage Staff/Room Parents.  + + + + + 3. Manage Staff/Room Parents allows you to add other Teachers, Room Parents, or Assistants. Click Add Row, fill out details and click Save. For co-teachers and substitute teachers choose the Teacher role. Type the title ""Long-Term Substitute Teacher"" (if a sub), or ""Co-Teacher"" (if an additional teacher). If you are adding a long-term sub for middle/high school, you will have to do this whole process for all classes assigned to that teacher. + + Note: The member must already be in the school directory. + + + Note: If you are the lead teacher posting, added staff will only receive class posts that are sent to their user role. If you add a staff user as a co-teacher, don't forget to send all of your class posts to Staff and Parents so that both your co-teacher and families receive it. + + ",2024-04-17T22:02:37Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,0,1,0,0 +6000040771,6001576430,Technology,ParentSquare,1,2,Changing Your Profile Picture in ParentSquare,"Profile, Image, Picture, ParentSquare"," Keywords: profile image, profile picture, Parent Square + Aliases: account image, digital identity + + + In ParentSquare: + Click on your name in the upper right corner and select My Account from the dropdown. + + + Select Edit Account and Upload Picture + + + Select Files to Upload, edit if needed, and click Upload. +   ",2024-08-07T21:34:40Z,2024-08-07T21:34:42Z,2024-08-07T21:34:42Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039582,6001694359,Technology,ParentSquare,1,2,Create a Group in ParentSquare,110," Keywords: ParentSquare, groups, class groups, classes + Aliases: group classes, auto groups, static, communications + Groups are a great way to send to targeted communication to subsets of students and/or parents such as after-school athletic teams or clubs. Once a group is created, Admin and the Group Owner are able to send communication to this group. Teachers can create groups at their own school and they can include any student in their school. + + Who can use this? School and District Admin, Teachers and those with individual user permission for Groups + + * Determine Which Kind of Group You Would Like to Create + + Static Group (Most common) includes members you add or is a self enrollment group. You will build your group by selecting students or users, entering contacts, uploading a CSV file, or by allowing self-enrollment as in a public group. + + Auto-Update Group automatically updates with new members who meet conditions and removes members who do not. You will build your group based on specific fields (grade level, language, zip code). + + Community Group (if enabled at your school) is a self enrollment group open to anyone outside your school. Your group will be added to your Community Groups page. + + Create a New Static Group + + 1. From Home, select Groups in left sidebar in the Participate section, then click New Group + + + + + 2. Click New Static Group. + + + 3. Enter the group's information. + + Name - Enter the group name. + Description - You can describe the group (optional) + Private or Public - The default is set to private group, but you can select public group if you want others to join the group at their will. Note: Private groups will not be visible in the group directory, only Admin and group members will be able to see it listed. + Allow group members to post - Usually the group owner will post to the group, but you can allow all group members to post to the group.  + Owners - If you create the group, you are automatically assigned as an Owner, but you can remove yourself by clicking on the trash icon.  Add other group owners here. Type out the first 3 letters of the owner name and select them. + + + + + 4. (Optional) Click Advanced Options. + + Allow group members to post to this group. (By default, only group owners can post to a group.) Click this option to allow all group members to post to this group. + + Make comments public. If you see this option, your school has comments and replies to comments set to hidden so that they are only viewed by the post author, the comment author, and the ParentSquare admins. Making comments to this group public will make all future comments and replies visible to all group members. + + 5. Add members by using any combination of the 4 main add options.  + + Add Members by Selecting Students - Search by student name or grade level. Enter the grade or student name in the Search box and click the box next to the student you want to select. Selecting students will add all associated parents to the group.  + + Add Members by Name or Role - Search for parent or staff names. Click the box next to the parent or staff name to select them for the group. Click 'Show selected rows only' to see all those selected. Once you have everyone selected for the group, click 'Save.' + + Add Guests/External Members - Invite Guests/External Users (add members as Guests/External Users if they are not already ParentSquare users and are not parents/staff at the school). Enter the user's full name, email address and/or phone number. Note: Guests/External Users will only able to see see posts sent specifically to their group. Posts sent to the whole school will not be seen UNLESS the group is also included. + + Add Members by uploading CSV - Upload a CSV including a single column of Student SIS IDs. Example file looks like this: + + + + + Upload a CSV file with a single column of staff SIS IDs. Example file looks like this: + + + Upload a CSV file with External Users. Example file looks like this: + + + + 6. Click Save at the bottom. + + Here is a quick animation on how to create a Static Group. + + + + ______________________________________________________________________________________________________________________________________________ + Create a New Auto-Update Group + + An Auto-Update group will automatically add members according to the conditions you set. + + 1. From Home, select Groups in left sidebar in the Participate section, then click New Group. + + 2. Click New Auto-Update Group. + + + 3. Select the correct user roles by checking the boxes next to your selection.  Choose between the user roles: Teacher, Staff, Parent and/or Student. + + 4. Create the condition by selecting an option from the drop-down menu. To add an additional condition, click Add Condition. + + Example: a group with all parents that have a student in 7th grade and have indicated Spanish as their main language. + + + 5. Click Save at the bottom. + + + ",2024-03-13T21:41:06Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,2,4,2,0 +6000032007,6001694359,Technology,ParentSquare,1,2,Parent Square - Update contact information (via Skyward),"skyward, phone, contact info, parentsquare"," keywords: skyward, phone number, update, account information, employee access + aliases: skyward, account information, employee access, contact info + + Staff data in Parent Square is retrieved from Skyward.  Edit your data in Skyward for ParentSquare to have your correct phone numbers.    + + In Skyward... + + 1. Click on Employee Information + + + + + 2. Click on Personal Information + + + + + 3. Click on the Request Changes button + + + + + 4. Make your changes (phone number and/or email address) + + + + + 5. Click on Save + + ",2022-09-30T19:04:32Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,3,0,0,0 +6000033758,6001694359,Technology,ParentSquare,1,2,ParentSquare - Guardian not receiving messages,"parentsquare, message, mail, guardian, attendance, receives mail"," keywords: ParentSquare, message, guardian, mail, attendance + aliases: ParentSquare, mail, notifications + + In order for a guardian to receive ParentSquare messages, they must have the ""receives email"" checked in Powerschool Admin. + + 1. Search for the student and click on the name. + + + + + 2. Click on ""Student Profile"". + + + + + 3. Then click Contact Management.  + + + + + 4. Under the appropriate person, look for the ""Actions"" column on the right, and click on the pencil symbol. + + + + + 5. On the new pop-up window check on ""Receives Mail"". + + + + + + + ",2023-05-01T22:31:15Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,1,1,0,0 +6000030876,6000581139,Technology,ParentSquare,1,2,ParentSquare - How to Use a Permission Slip Template,"parent square, forms, permission slip"," keywords: permission slips, ParentSquare Permission Slips + aliases: Permission Slips, ParentSquare, slip template + + How to Use a Permission Slip in ParentSquare + + In ParentSquare go to AddOns + + + Click on Forms/Permissions + + + On the dropdown menu to the right of the form you want to use - click duplicate. + + Helpful hints: + + Make sure you rename the form title with information specific to your event/trip/etc. + You can add/edit/remove any sections or questions + + When you are done, click Publish at the bottom. + + + Now you can either Send the permission slip in a New Post or embed it in another Post (ie Newsletter) + + Click New Post + + + Fill out the To, Subject and Description Information. + + On the right side, select Forms/Permissions + + It will ask you to select a date you need the form by, and then you can select the form you created earlier from the Select Form drop down. + + If you want to send the form as its own post, use your preferred notification/post time settings and send. + + If you want to embed it in another post, SELECT “Do Not Notify” on the post options. It will show up your posts page but will not notify any recipients. + + + + Now go to your home/posts page, and you should see this post.  + + Click on the cog symbol on the top right of the post, go down to share and select Get a link. + + You can now embed that link on any other post. ",2022-06-07T00:44:41Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,4,8,0,0 +6000029837,6000542930,Technology,ParentSquare,1,2,ParentSquare - Set up an appointment or conference for only part of a class,"ParentSquare Conferences, Spring Conferences, Elementary Conferences"," keywords: ParentSquare Conferences, Elementary Conferences, Spring Conference + aliases: Elementary Conferences, Conferences, ParentSquare Conferences, appointment. + + For Spring Elementary Conferences:  + How to set up an appointment or conference for only part of my class in ParentSquare  + There are two ways to achieve this. Option 1 is to make a small group first and then setup your conference signups and send it to that group only. Here’s a video illustrating this option: https://youtu.be/DfwUdPG9CbU. + Option 2:  schedule a conference in advance and send the link using Direct Message. Video Illustrating steps: https://youtu.be/CsPoWIezkKw. If you use this option, you can add office staff on as Admin so they can help make changes if needed. You can add an admin (like office manager) near the end, after you’ve set up the appointments.  + *Note: adding an Admin to the signup/appointment slots must be done BEFORE you finish setting up and close (click on the X in the upper right corner) the signup/appointments. Once the signup has been created, you cannot add an admin.  + + You can close the appointment/conference signups so parents can no longer sign up:   + 1.    To close the sign-up, click on the post and look for Appointment Sign Ups. + 2.    Click Disable to the right of the date.  + 3.    Choose Disable All Sign Ups or Disable Sign Ups For This Date Only.  + + Parents can still delete their sign up (and an email will be sent to teacher) but parents cannot change their time slot or sign up for a new slot after it has been disabled. + + + 4.    Follow the same steps to Enable sign ups again.  + ",2022-03-07T15:31:32Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,1,2,0,0 +6000028189,6000542930,Technology,ParentSquare,1,2,ParentSquare Admins - Add Users to an Organization in ParentSquare,"parent, square, parentsquare, adding staff"," keywords: ParentSquare Admins, Adding Admins to ParentSquare + aliases: ParentSquare, Parent Square, Parent Square Admins + + Staff, students, and parents are automatically added to ParentSquare through our nightly sync (2 nights). All currently enrolled and pre-enrolled students, along with active parents (defined as having the has_custody or receives_mail checkbox checked in PowerSchool), will be added to ParentSquare each night.  + + *Please do NOT add Parents/Students manually in ParentSquare. They should always be added in PowerSchool to be put into ParentSquare.* + + The only time you would add a student to ParentSquare manually is if they are a homeschool/out-of-district student who is participating in a sport/club and will not be entered into PowerSchool for any reason. If that is the case, you should add them as a GUEST.  + + *If you need to add volunteers or coaches who are not official staff, they should also be added as a GUEST so that they are not given full staff access* + + Staff should automatically be added to an organization in ParentSquare by having one of the things below be true:  + 1) Their ""check location code"" in Skyward is that organization + 2) They have students assigned to them in a section in PowerSchool at that organization.  + 3) They are added to the Comprehensive Staff Directory under the tab corresponding to that organization. + + This means some staff will be placed at multiple sites.  + + School/District admins have access to add users to additional organizations in ParentSquare manually, which may need to be done for staff located at multiple sites who do not have classes scheduled at all those sites.  + + This can be done by going to the organization where you want them added, and then going to ""Admin"" and then ""Staff"" Under ""Data Assistant"".  + + + + Staff can be added via CSV upload or manually.  + + If the staff member is already in at another site (even if they are in the ""MAIL"" site - if they are in Skyward at all), it's important that their email matches their other account. If you have their Skyward Staff ID, that will help connect their accounts, however, if you don't have it, it should ask them when they first log in if they want to combine their accounts.  + + + + More information on adding staff can be found here: https://parentsquare.zendesk.com/hc/en-us/articles/214015503-Add-Staff-Teachers-to-ParentSquare ",2021-09-13T20:32:50Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,3,0,0,0 +6000028187,6000542930,Technology,ParentSquare,1,2,ParentSquare Admins - How to Change Permissions/Add Admin in ParentSquare,"ParentSequare, permissions, Parent Square access"," keywords: ParentSquare Permissions, ParentSquare access + aliases: Parent Square permissions, Parent Square access, admin access, elevated access + + All school or district admin can change permissions for a user in their organization. To do this, choose the organization, go to the Admin tab (which will only show up for school or district admin). Go to ""User Permissions"" under ""Settings"". The ""View/Remove"" tab will allow you to see what permissions users currently have. To add permissions, go to the ""Assign"" tab, and search for/select the user.  + + + + From there, they can check ""admin"", which will give them admin access to the organization. Alternatively, they can give individual permissions to the user by checking the boxes and then clicking ""assign"".  + + + If the user is not already added to the school, they will need to be added first. The district has scripts that will automatically add staff members who are located at that site in Skyward, who are assigned classes at that site in PowerSchool, or who are in the respective tab on the Comprehensive Staff Directory. Otherwise, they will need to be added manually.  ",2021-09-13T18:25:20Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,2,5,0,0 +6000033513,6000542930,Technology,ParentSquare,1,2,ParentSquare Attendance Absence Notifications,"Attendance Notifications, Absence Notifications, Attendance, ParentSquare Attendance"," keywords: ParentSquare Attendance Notices, Absence Notifications, Absence Emails, ParentSquare Attendance Report + aliases: attendance notices, absence notices + + PowerSchool sends absence data to ParentSquare multiple times per day.  Schools can set up attendance notices that go out within 20 minutes of when these exports leave PowerSchool.  The message is a standard message setup for either period (secondary) or day (elementary attendance).  + + Schools can submit a ticket requesting any changes to the setup items listed below: + + Status: Active or Paused (Office Manager can pause from the School > Add-Ons Tab) + Notify Times: put in the time you want the export to go and if we don't have an export around thtat time we can add an additional export + Report Emails:  The email address(s) that the building wants to receive the report of the day's notifications.  This email will also receive an email for each parent excuse submitted + Attendance Notices: On or off + Excuse Window: Number of days the parent can still excuse via the notification + + + Attendance notifications are sent via email, text, and voice for absent/tardy notifications. By default, ParentSquare sends both email and text notifications. If a text notification fails, a voice message is delivered.  + See examples of the text and email messages that are sent to parents. + Note: Attendance notifications cannot be turned off by the user.  + + + + Attendance Staff can go to the Ad-Ons Tab and see the notices that went out on the current day or change the date and view both previous notifications and parent excuse notes. + + + + + + + + + ",2023-03-29T20:41:10Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,0,4,0,0 +6000027856,6001694359,Technology,ParentSquare,1,2,ParentSquare Help Articles & Videos,"staff login, ParentSquare"," keywords: ParentSquare Staff Account, Staff Account, access ParentSquare, Training + aliases: ParentSquare, help, tech support, staff access + + PSD staff will use their district Google (@psd401.net) account to Sign in with Google to access ParentSquare (PSD Portal - Core Tools - ParentSquare). + + + Once logged in, go to the top right corner and click on the question mark ""?"", then choose the option ""Help Articles"". + + + + + Click on the Topics below to Access the Help Article:  + + Getting Started + Training Resources + Send Out a Welcome Post + Direct Message to an Individual or Group of Individuals + Appointment Sign-Ups Posts + Create a Group + Access Your Class Directory   + Create a Sign-Up Sheet (for Volunteers and Wishlists) + Teachers - Download the mobile app + Best Practice - Team Teaching/Job Share + +Troubleshooting + + ",2021-08-12T22:20:42Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,28,5,0,0 +6000034155,6001694359,Technology,ParentSquare,1,2,ParentSquare Help Articles & Videos for Site Admins,"parentsquare, office managers"," keywords: ParentSquare Admin Account, Admin Account, access ParentSquare, Training, Office Managers + aliases: ParentSquare, admin access + + Click on the Topics below to Access the Help Article:  + + https://parentsquare.zendesk.com/hc/en-us/sections/203057946-School-Site-Administrators + + School Site Administrators + Follow + + Admin Dashboard ?? + Edit School information: Logo, Color theme, Principal + Add Staff/Teachers to ParentSquare + Assign Teacher, Assistant, or Room Parent to a Class + Adding Specialists + View User Permissions + Assign, Change or Remove User Permissions + Troubleshooting Parent Account Issues + Troubleshooting Student Data Issues + Troubleshooting Class Data Issues + Change Status of Classes - Active/Inactive + Incoming/Pre-enrolled Students + Delete a User + View All Posts + View Another User's Posts & Messages + How to Reorder or Rename Grade Levels + How to Rename a Class + Add Staff Titles + How Translations Work in ParentSquare + What Languages are Supported? + Weekly Summary Email + Enable the Contact School Form + FAQ for Admins + Getting Help with ParentSquare ?? + + ",2023-06-15T22:45:10Z,2024-08-13T01:21:06Z,2024-08-13T01:21:06Z,2025-04-01T00:00:00Z,1,3,0,0 +6000027963,6001694359,Technology,ParentSquare,1,2,ParentSquare Help Desk Troubleshooting Info,"Parent, Square, Zendesk"," Keywords: ParentSquare, Zendesk + Aliases: Parent Square, communications, contact app. + Help topics for ParentSquare can be found here: https://parentsquare.zendesk.com/hc/en-us. There is a lot of good information there.  + + Staff member's phone number is not correct A staff member's phone number in ParentSquare is tied to their phone number in Skyward. The staff member will have to update their Employee information in Skyward by logging into their Skyward account. + + Staff member is missing from a site they should be part of, or has an old site still attached + Staff are assigned to sites based on the site they have in Skyward (their ""Check Location"").  + Then additional sites are added if they have sections (with students in them) at a site in PowerSchool.  + If someone needs access to a second site that they do not have a class in, they need to ask the Office Manager at the site to add them to the Comprehensive Staff Directory. + + The invite link has expired + Unregistered users at any site can be sent an invitation to register their accounts and start using them. The link in the email invite does expire. If they have an expired link, they can still sign up with the email address where they received the invite, and it should link up properly. Also, the school admin can send a new invite in two ways.  + + 1) If they go to Admin and Data Assistant, and search for the person. There is an invite button on that user’s page if they haven’t registered.  +   + +   + 2) They can click the button on the search page to invite everyone who hasn’t registered  + +   + + + ",2021-08-24T05:27:43Z,2024-08-13T01:21:05Z,2024-08-13T01:21:05Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038959,6000837079,Technology,Pearson,1,2,Q-Global & Q-Interactive SSO (Pearson),110," Keywords: Pearson, Q-Interactive, Q-Global + Aliases:  + Q-Global and Q-Interactive (Portal) + + 1. Login to the PSD Portal (portal.psd401.net or click the 'Home' button in Chrome) + 2. Click on 'Assessment Tools' + + + 4. You should then see Q-Global and Q-Interactive: + + + 5. Clicking on either will bring you to their respective SSO pages where you can enter your PSD email to login: + + Q-Global: + + + Q-Interactive: + + + Alternatively, you can bookmark the following links to go directly to their SSO pages: + + Q-Global: https://sso-us.qglobal.pearsonassessments.com/login?locale=en-US&service=https://qglobal.pearsonassessments.com/qg/sso/authenticate.seam&renew=true + + Q-Interactive: https://sso-ca.pearsonclinical.com/login?locale=en-US&service=https://qiactive.com/choose-share/login/cas + + + Regarding the Q-Assess (Q interactive Assess) iPad App + + The new procedure for logging into the Q interactive Assess iPad App now utilizes SSO. + 1. Launch the iPad App + 2. Select the bottom option 'Sign In With SSO' + 3. Enter your PSD Email Address + 4. Where it says 'Find your login page' - Type 'Peninsula' and then select the first option 'PENINSULA SCHOOL DISTRICT 401' + 5. Authenticate through ClassLink and you should then be logged into the App. + + Note: The iPad app just started supporting SSO in November 2023.  + PSD is working with Pearson to make the iPad Sign-In process easier and more streamlined. + When that changes, this article will be updated. + + Any questions or issues, please reach out to servicecentral@psd401.net or call ext. 3711. + + ",2023-12-21T01:13:02Z,2024-03-13T18:53:39Z,2024-03-13T18:53:39Z,2025-04-01T00:00:00Z,0,9,0,0 +6000039983,6001694359,Technology,Phones,1,2,Admin Password for Yealink desk phones,110," Keywords: Zoom admin password, Yealink phone admin, desk phone password, Yealink password + Aliases: desk phone settings, Zoom phone settings, Yealink phone password + + If you ever need the admin password for a Yealink desk phone, you can find it in Zoom (admin portal). + + 1. Go to Phone System Management under the Admin side of Zoom. + + + + + 2. Open the submenu and click on Company Info, then on Account Settings. + +   + + + 3. Find the option Desk Phone. + + + + + 4. You will see Admin Password under General Settings. Click on Show or Edit, and there it is. + + ",2024-04-17T23:13:47Z,2024-04-17T23:13:48Z,2024-04-17T23:13:48Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040956,6000130415,Technology,Phones,1,2,Create a Substitute phone for an office user,110," Keywords: Substitute, Phone, Setup + Aliases: sub phone, attendance sub + + In order to set up an office phone for a clerical substitute, you will convert the regular user's phone to a hot phone and assign all the requested groups to the generic office substitute Zoom user.  XXX-Office-Sub + + Most offices will be okay with the following settings: + Add the XXX-Office-Sub to the ring groups Doorbell, Office, Attendance, and Need Assistance. + + If necessary see this article for instructions for the substitute to log in: https://psd401.freshservice.com/support/solutions/articles/6000040955 + ",2024-09-11T18:37:47Z,2024-09-11T18:37:50Z,2024-09-11T18:37:50Z,2025-04-01T00:00:00Z,0,0,0,0 +6000031754,6000130415,Technology,Phones,1,2,Custodian's Zoom Phone info,"Zoom, Zoom Phone, Phone, Custodian, Custodian Phone"," Keywords: Zoom Phone, New Phone, Phone, Update, Custodian + Aliases: Zoom Phone, New Phone, Phone, + + Custodian's Zoom Phone info Okay, the new phones should be ready.  The voicemail pin is set to the extension.  (all custodian office lines now end in 27) You can share or change the PIN as necessary for your environment. + The initial password for logging in to adjust the hours and voicemail and stuff is: a1!Apsd401   You will be required to change this. + You can log in to zoom.us using an incognito window and selecting the normal looking log in option.   + The attached picture shows the login email for AES. Just substitute your school abbreviation in the same place.  + I've highlighted the correct sign in option in yellow.  Let me know if you have any problems. + Thanks for all your cooperation while I've been pounding this new system into submission.  I'm learning new stuff every day, but hopefully I can keep the changes at a minimum going forward.  I know how much of a pain all the changes are. + + + ",2022-08-29T15:42:29Z,2024-03-14T19:11:51Z,2024-03-14T19:11:51Z,2025-04-01T00:00:00Z,0,0,0,0 +6000016927,6000736645,Technology,Phones,1,2,Mainline greeting - re-record the school call routing greeting,"Mainline, Greeting, IVR"," Keywords: Mainline, greeting, IVR,  + Aliases: Zoom, IVR, Mainline, Call tree, + + You set the mainline greeting in the auto receptionist section of Zoom + Select the school from the list and the school's edit page will open.  + Select the edit button in the IVR Menu section. + Adjust the key mapping as needed. + Adjust the audio prompt to match. + + + Below are some sample scripts based on the existing setups + + Elementary schools: + Thank you for contacting XXXXX Elementary School.   + For all inquiries related to Covid-19 press 8 + For attendance, Press 1 + For the health room, Press 3 + For the counselor, Press 4 + For the kitchen, Press 7 + To reach someone in the office, Press 0 + + + Middle schools: + Thank you for contacting XXXXX Middle School.   + For attendance, Press 1 + For the bookkeeper, Press 2 + For the health room, Press 3 + For the counselor for students whose last names begin with A-K, Press 4 + For the counselor for students whose last names begin with L-Z, Press 5 + To reach someone in the office, Press 0 + + High schools: + Thank you for contacting XXXXX High School.   + For attendance, Press 1 + For the bookkeeper, Press 2 + For the health room, Press 3 + For the counselling office Press 4 + For athletics, Press 6 + To reach someone in the office, Press 0 + + + +              + + + + + + + + + + + + + + + +Attendance +Main Line +Password +Attendance +Bookkeeper +Healthroom +Counselor 1 +Counselor 2 +Athletics +Kitchen + + + + + +School + + +1 +2 +3 +4 +5 +6 +7 +8 +9 +0 + + +AES +1100 +006219 +1106 + +1124 +1130 + + +1114 +2535926560 + +1195 + + +DES +1200 +004905 +1228 + +1224 +1232 + + +1214 +2535926560 + +1295 + + +EES +1300 +001820 +1306 + +1324 +1360 + + +1314 +2535926560 + +1395 + + +GHH +1400 +005101 +1429 +1412 +1424 +1430 + +1404 + +2535926560 + +1495 + + +GMS +1600 +003701 +1607 +1612 +1624 +1633 +1632 + + +2535926560 + +1695 + + +HBH +1700 +008402 +1724 +1712 +1724 +1730 + + + +2535926560 + +1795 + + +HHE +1800 +004002 +1807 + +1824 +1832 + + +1814 +2535926560 + +1895 + + +HRMS +1900 +009010 +1906 +1912 +1924 +1932 +1933 + + +2535926560 + +1995 + + +KMS +4100 +010414 +4106 +4112 +4124 +4132 +4133 + + +2535926560 + +4195 + + +KPM +4200 +005510 +4207 +4212 +4224 +4233 +4293 + + +2535926560 + +4295 + + +MES +4300 +012617 +4306 + +4323 +4315 + + +4314 +2535926560 + +4395 + + +PES +4600 +013815 +4606 + +4624 +4630 +4614 + + +2535926560 + +4695 + + +PHS +4400 +014105 +4428 +4412 +4424 +4431 + +4411 + +2535926560 + +4495 + + +PIE +3500 +008502 +3506 + +3524 +3529 + + +3514 +2535926560 + +3595 + + +SWE +4900 +010811 +4906 + +4924 +4930 + + +4914 +2535926560 + +4995 + + +VES +4700 +017521 +4706 + +4724 +4790 + + +4714 +2535926560 + +4795 + + +VGE +4800 +005615 +4807 + +4824 +4832 + + +4814 + 2535926560 + +4895 + + + + + + + + ",2019-01-15T21:49:54Z,2024-03-14T20:03:50Z,2024-03-14T20:03:50Z,2025-04-01T00:00:00Z,1,0,0,0 +6000016719,6000736645,Technology,Phones,1,2,Paging System Reboot,"Paging System, Intercom, All Call"," Keywords: Paging System, intercom, All Call + Aliases: Valcom + + + + If a paging system fails to work, especially after a power outage, you can often repair the system by rebooting the controller.   Simply unplug the network and or power supply in the Valcom box and plug them back in.  Here is what the device looks like: + + + + + + Also, network admins can reset the port remotely.  The ports and macs are listed in here: + + + + + + + + + +School +mac +switch +port + + +AES +00:d0:5f:02:1a:55 +10.150.99.21 +1/48 + + +DES +00:d0:5f:01:54:cb +10.160.99.21 +1/48 + + +EES +00:d0:5f:01:ce:51 +10.155.99.21 +3/47 + + +GHH +00:d0:5f:02:44:c3 +10.50.99.23 +3/47 + + +GMS +00:d0:5f:02:57:b9 +10.100.98.21 +1/46 + + +HBH +00:d0:5f:02:44:c4 +10.50.99.33 +2/19 + + +HHE +00:d0:5f:01:61:c6 +10.165.99.22 +2/1 + + +HRM +00:d0:5f:02:44:ce +10.105.99.21 +1/38 + + +KMS +00:d0:5f:02:1a:56 +10.115.99.21 +2/20 + + +KPM +00:d0:5f:01:eb:79 +10.110.99.22 +1/4 + + +MES +00:d0:5f:02:44:bc +10.170.99.1 +3/47 + + +PES +00:d0:5f:02:44:cd +10.175.99.21 +2/47 + + +PHS + + + + + +VES +00:d0:5f:02:6e:57 +10.180.99.1 +1/16 + + +VGE +00:d0:5f:02:12:86 +10.185.99.1 +4/40 + + + + + + + ",2018-12-19T00:25:55Z,2024-03-20T19:08:13Z,2024-03-20T19:08:13Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034428,6001668715,Technology,Phones,1,2,Phone List Edit Access (Comprehensive Staff Directory),"phone list, directory, office manager, phone, edit, comprehensive staff directory, edit access, permissions"," Keywords: phone list, directory, office manager, phone, edit, comprehensive staff directory, edit access, permissions + Aliases: phone list, directory, office manager, phone, edit, comprehensive staff directory, edit access, permissions + + Office managers will require phone list access for their respective school. They only get edit access to the school that they are at. This is done through the Comprehensive Staff Directory. The document owner (Kris Hagel) is the only one able to make changes to this.  + + When edit access is requested by an office manager, submit a ticket and send it to Kris Hagel. ",2023-07-12T17:10:46Z,2024-03-14T19:08:34Z,2024-03-14T19:08:34Z,2025-03-01T00:00:00Z,0,0,0,0 +6000040773,6001576430,Technology,PowerSchool & Schoology,1,2,Changing Your Profile Picture in Schoology,"Profile, Image, Picture, Schoology"," Keywords: profile image, profile picture, Schoology + Aliases: account image, digital identity + + In Schoology: + Select the arrow to the right of your name and click on Your Profile. + + + Hover over the image icon to see and select the Edit Picture option. + + + Attach File or choose and avatar. + + ",2024-08-07T21:37:20Z,2024-08-07T21:37:23Z,2024-08-07T21:37:23Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040768,6001576430,Technology,PowerSchool & Schoology,1,2,Embedding Videos into Schoology,"Embed, Videos, Schoology"," Keywords: Embedded, Videos, Schoology + Aliases: + + Embed Videos into Schoology + + Go to Schoology and choose where you want to embed the video (e.g., in updates, pages, assignments, discussions). + Click on ""Add Materials"" and select ""Add Page"" (the process is similar for other types of content). + Give your page a name and description. + Find and click the ""Insert Content"" button (looks like a play symbol) in the text editor toolbar. + Choose ""Image/Media"" from the options, then click ""From the Web"" and select ""Media"" to ensure the video embeds correctly. + Paste the YouTube video URL in the provided field and click ""Insert Media."" + You'll see a yellow box appear, indicating the video will embed successfully. You can resize the video frame as needed. + Add any additional instructions or information for students, then click ""Create."" + ",2024-08-07T21:16:37Z,2024-08-07T21:16:40Z,2024-08-07T21:16:40Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033524,6000542930,Technology,PowerSchool Support Articles,1,2,Access to 504 Documents in PowerSchool,"504, 504 documents, view documents, Special Programs, PowerSchool, PowerTeacher, 504 Alerts"," keywords: 504, 504 Documents, View Documents, PowerTeacher, PowerSchool, 504 Alerts, Special Programs + aliases: PowerSchool, PowerTeacher, Special Programs, 504 + + + Counselors and Nurses have access to PowerSchool Special Programs.  They will click the Application Switcher in PowerSchool (upper right corner) and click on Special Programs Home.  The Lead Nurse and Lead Counselor each have step-by-step instructions they can share for entering 504 forms.  If a Counselor or Nurse can't access submit a work order and they will be given security to enter forms. + + Select building staff (Admins, Teachers) will have access in either PowerSchool or PowerTeacher to click on the Blue 504 Alert and view a student's 504 plan.  If the teacher or admin is clicking on the alert and can't view the ticket should be submitted and they will be added to the correct security group in Special Programs. + + + ",2023-03-30T17:42:17Z,2024-03-18T09:11:41Z,2024-03-11T18:44:48Z,2025-03-31T00:00:00Z,0,2,0,0 +6000033495,6000542930,Technology,PowerSchool Support Articles,1,2,Birthday List PowerSchool Admin,birthday list," keywords: birthday list + aliases: birthday list + + + Birthday List  Custom Report – Creates a birthday list for the school + + Navigate to Data and Reporting > Reports > Custom Reports > Misc > Birthday List + Select the month, gender, grade level and homeroom + Uncheck the pause box and the report will run + + + Enhanced Birthday List Report  - Creates a Birthday List by Grade or School including student's age + + Navigate to Data and Reporting > Reports  > Engine Tab > Enhanced Birthday List + Select Beginning and Ending Month + Select grade specific grade levels or run for whole school + Submit + + + + + + ",2023-03-28T19:42:13Z,2024-03-11T18:16:40Z,2024-03-11T18:16:40Z,2025-03-31T00:00:00Z,0,0,0,0 +6000033494,6000542930,Technology,PowerSchool Support Articles,1,2,Class Rosters in PowerSchool Admin,"Class Rosters, PowerSchool Class Rosters, Teacher List, Class List"," keywords: Class Rosters, PowerSchool Class Rosters, Teacher list, Class List + aliases: Class Roster, Class List + + + + Navigate Data and Reporting  > Reports > System Reports> Class Rosters (PDF). + Select the appropriate teacher(s). + Select the period(s) you wish to report on by clicking the proper period and day. Leave blank if running all periods. + Select the students that you wish to run the report. Choose the students who are currently enrolled in the classes, students enrolled on a specific day, or students who were enrolled within a date range. + Enter a heading font, and indicate font size, line height, and style of font.  Indicate if you wish the heading to be printed by making a selection on the corresponding drop-down menu. + + + Heading & Roster Columns     + Next, enter the Heading Text.  The following example includes the teacher’s name, course name, and expression + Teacher:  ^(teachername) + Course Name: ^(coursename) + Period: ^(expression) + Count: ^(Count)  + Date: ^(Letter.date) + + Enter a roster font, indicate the size, line height and style of the font + In the Roster Columns, enter either fields from the Students table or DATS (data access tags). For example to display the student’s name, gender. + + Format:field name\column title \column width\alignment + + LastFirst\Name\3\L + Grade_Level\Grade\.5\L + Gender\Gender\.5\L + + + Note: There are four sections to each line: field/code, title, column width, and alignment with each section separted by a backslash (\). + + Formatting + + Rule width refers to thickness of the grid lines on the roster + Cell padding is the amount of empty space that surrounds the information inside each cell + Indicate the page size by choosing form the drop down menu. + Choose margin size + Click submit and report will load + + + Class Rosters (PDF) +   + + + + + Print rosters for (hold the CTRL key to make multiple selections) + + + + Meeting(s) (leave unchecked for all) + +   + + + + +   + A + + + 1 + + + + 2 + + + + 3 + + + + 4 + + + + 5 + + + + 6 + + + + P7 + + + + + + + + + + Include students who +  are currently enrolled in class   were enrolled on (MM/DD/YYYY)   were enrolled any time between (MM/DD/YYYY) and (MM/DD/YYYY) + + + Heading font + + + + Size, line height, style +   (points)   Bold   Italic   Underline + + + Print heading on + + + + Heading text (Fields) Enter ^(teachername) to cause the teacher name to appear, and ^(class_expression) for the expression + + + + Column title font + + + + Size, line height, style +   (points)   Bold   Italic   Underline + + + Print column titles on + + + + Roster Font + + + + Size, line height, style +   (points)   Bold   Italic   Underline + + + Roster columns (Fields) + Format:   field name \ column title \ column width \ alignment + + + Rule width (points) + Horizontal  Vertical  + + + Cell padding (points) + Horizontal  Vertical  + + + Page size + + + Custom size:   Height  Width  + + Margins (inches) + Left  Top  Right  Bottom  + + + Orientation, Scale +   + + + Watermark text + + + + Watermark mode + + + + When to print + (MM/DD/YYYY)  /   + + + Report Output Locale +                 + + + + + + + + + ",2023-03-28T19:30:50Z,2024-03-18T09:11:40Z,2024-03-11T18:12:50Z,2025-03-31T00:00:00Z,0,0,0,0 +6000026831,6000736645,Technology,PowerSchool Support Articles,1,2,Final Grades,"Grades, Final, Published"," Keywords: Final Grades, Published + Aliases: + + Final Grades + As the school year ends, we have some recommended steps to finalize and export grades from your Schoology courses: + + Check to make sure all grades are published + You may have set some of your materials to Unpublished throughout the school year to prevent students from accessing those items. Unpublishing an item also removes the item from students' final grade report that is visible to them in Schoology. If you have unpublished an item to prevent students from accessing it, but you want the received grades for that item to factor into the student's calculated overall grade, you must re-publish the material(s). + Use the Bulk Edit tool to see all of your materials at a glance, and to modify materials in bulk: + + Go to your course. + Click Gradebook. + + Click the vertical three dots in the upper right corner of the gradebook. + Select Bulk Edit from the drop-down menu. + + In your list of materials, published items are indicated by a checkmark in the second column (denoted by the green dot). + Check the boxes in this column to publish materials and add them to the final grade calculation. + + + In the above screenshot, Chapter 4 Quiz is Published and students' scores on this quiz are included in their final grade. Chapter 4 Lab Report is unpublished and is not factored into their final grades. + + Overriding Final Grades + If needed, you can add a grade override column to replace the calculated overall score for students in a course. This automatically hides the calculated score for students and lets you enter a custom score using the new column. + To override the calculated overall grade: + + Click Courses in the header and select your course in the drop-down menu. + Click Gradebook in the left menu of the course. + Click Grade Setup.  + + Check Override calculated overall grade. + + Click Save. + + + Read this help article for more information about Final Grade Settings + + Export Your Gradebook + You can export a course gradebook in two formats: + + CSV + CSV for import into other system + + To export your course gradebook: + + Click Courses in the header. + Click on the course that has the Gradebook you want to export. + Click on Gradebook in the course profile menu. + Click the three dot icon in the upper right corner of the Gradebook. + Select Export. + + + +Note: If you are part of an Enterprise school, your System Admin may be exporting grades from Schoology at the system level or grades may be automatically syncing to your SIS. Reach out to your school's Support Contact(s) for questions about best practices surrounding final grades at your school or organization. ",2021-04-28T20:03:20Z,2024-03-18T09:11:36Z,2024-03-12T17:26:39Z,2025-04-01T00:00:00Z,0,4,0,0 +6000039565,6001668715,Technology,PowerSchool Support Articles,1,2,Importing Student Photos into PowerSchool,110," keywords: PowerSchool, import, student photos, photographs, upload + aliases: PowerSchool, PowerSchool Admin, PowerTeacher Pro + + This guide provides step-by-step instructions on how to import student photos into PowerSchool. It includes detailed instructions on navigating Google Drive, downloading and renaming files, formatting data, and uploading photos into PowerSchool. By following this guide, users can easily import student photos into PowerSchool for efficient management and organization. + + + 1. Navigate to Google Drive. Click on the ""Shared Drives"" tab, and double-click ""PSD Staff & Student Images"". If this Drive is not yet shared with you, please ask the Technology Admin Secretary to share it with you. + + + + 2. Double-click the Google Drive Folder where the photos that need to uploaded live. For this example, we are using the 2023-2024 school year. + + + + 3. Double-click on the school where the photos that need to be uploaded live. For this example, we are using Artondale Elementary. + + + + 4. Download both the .zip fie and the associated .txt map file. In most cases, we will only ever download/upload the student versions. You don't have to open the folder or the file to download, you can just click the download button that appears on the right when you hover over the link. + + + + 5. Open your ""Downloads"" Folder + + + + 6. ""Rename"" the map file. Please follow the convention ""XXX2023.txt"" where XXX is the school abbreviation. In this example, the name of the file should be ""AES2023.txt"". + + + + 7. Open the map file, and copy all of the data to your clipboard. + + + + 8. Open up the Map File Formatting file, and paste the the data from the map file into it. + + + + 9. Click on ""Where the Magic Happens"" and press ""Run it!"" + + + + 10. Click on the ""PowerSchool"" tab, and copy the contents to your clipboard. + + + + 11. Open up the map file again, select all, and then paste the contents from the ""PowerSchool"" tab into it. Save and close it. + + + + 12. Open up PowerSchool, and select the school that you are uploading photos to. For this example, we are uploading for Artondale Elementary. + + + + 13. Click the ""Data and Reporting"" link + + + + 14. Click on ""Data Management"" and then ""Student and Staff Photos"" + + + + 15. Click ""Import Pictures"" + + + + 16. Set Group to ""Students"" and Mapping Type to ""Student/Staff Number"". Then upload both the mapping file and the .zip folder accordingly. + + + + 17. Click ""Upload"" + + + Made with Scribe ",2024-03-12T19:58:26Z,2024-03-12T19:58:28Z,2024-03-12T19:58:28Z,2025-04-01T00:00:00Z,0,2,0,0 +6000035172,6000837079,Technology,PowerSchool Support Articles,1,2,Opening PowerSchool Exports (macOS + Windows) - .text > .csv,110," macOS + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;macOS Video Tutorial: .text to Google Sheets + + macOS Video Tutorial: .text to Google Sheets (using Google Drive Desktop) + + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;macOS Video Tutorial: .text to Excel + Note: Step 1 is a One-time step. + + 1. Click on Finder > Settings > Advanced > Check 'Show all filename extensions' - if it is not checked already + + 2. Right click (or hold Control + left-click) on the downloaded PowerSchool Export (a .text file) - and click 'Rename' + + 3. Use the arrow keys on your keyboard or use your mouse to highlight the .text portion, then delete it. Then type .csv and hit enter. When prompted with the ""Are you sure you want to..."" message - click Use .csv  + + 4. Go to sheets.google.com > Create a new Sheet > File > Import > Upload > Select the .csv file > Import data + + Note: If you have Google Drive Desktop installed (it is installed on all computer by default) and are signed into it, you can go Finder > Google Drive > My Drive and drag the .csv over there, and then double-click on it to open. + + + + Windows + + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt; + Windows Video Tutorial: .text to Google Sheets + + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;Windows Video Tutorial: .text to Google Sheets (using Google Drive Desktop) + + &amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;nbsp;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt; + Windows Video Tutorial: .text to Microsoft Excel + Note: Step 1 and 2 are one-time only.  + + 1. Click on the File Explorer:  + + + 2. In File Explorer, click 'View' and then check the box next to 'File name extension'  + + + 3. Go to where you downloaded your PowerSchool Student Export. It should now end with '.text': + + + 4. Right-click on the export and select 'Rename'. Change .text to .csv and then hit Enter: + + + 5. You will get a warning, choose 'Yes' anyway: + + + 6. Go to you Google Drive - drive.google.com, then go File Upload: + + + 7. Upload the file you just changed earlier. You should be uploading the .csv file. Once it's done it should look like below: + + 8. If you double-click on the file you just uploaded, you should be able to now access the PowerSchool Export in Google Sheets: + ",2023-09-19T22:57:42Z,2024-08-13T21:51:34Z,2024-08-13T21:51:34Z,2025-03-31T00:00:00Z,2,18,0,0 +6000033493,6000542930,Technology,PowerSchool Support Articles,1,2,Personalize your PowerSchool Admin,"PowerSchool, personalize, PowerSchool customize, smart seach, alphabet, quick search"," + keywords: PowerSchool personalize, PowerSchool Admin, personalize, customize, smart search, quick search + aliases: Power School Customize, PowerSchool peronsalize + + + + + ",2023-03-28T19:08:50Z,2024-03-18T09:11:40Z,2024-03-13T21:18:53Z,2025-04-01T00:00:00Z,0,1,0,0 +6000033526,6000542930,Technology,PowerSchool Support Articles,1,2,PowerSchool Mobile App,"mobile app, powerschool, powerteacher, parentportal"," keywords: Mobile App, PowerSchool, PowerTeacher, ParentPortal, push notifications + aliases: Mobile App, PowerSchool, PowerTeacher, ParentPortal, pushnotific + + PowerSchool has a mobile app for the ParentPortal only.  There is no longer a PowerTeacher mobile app, teachers will log in through the url. + The district code for the mobile app is HLMS. + + Each school decides which features are available for its building.  For example, most buildings have push notifications turned off, and if a parent is asking for that to be enabled they should reach out to the building Admin. + + Student Report Cards are not available via the Mobile App + Test Scores are not available in the Mobile App + Schoology Parent Codes are not available in the Mobile App + + If the app is not synching then have the parent make sure the app is up to date.  Sometimes the app must be deleted and re-installed to get the sync working. + ",2023-03-30T18:39:59Z,2024-03-18T09:11:41Z,2024-03-11T18:43:35Z,2025-03-31T00:00:00Z,0,1,0,0 +6000039219,6000542930,Technology,PowerSchool Support Articles,1,2,PowerSchool Searches,"Powerschool, Searching, tracks, enroll status"," Tracks can be used to narrow down searches. The Powerschool Database Administrator has three tracks set up for elementary and high schools. Middle school students are all currently track A. + + Forward slash (/)  is needed to pull up any inactive pre-registered or transferred-out students + + Track A = Most students at each school will fall into this track + Track= B for Elementary Schools = PK + Track= B for High Schools = CTP + Track =C for Elementary Schools = TK + Track= C for High Schools = Fresh Start + + Enroll_status=0 is an active student + /Enroll_status=-1 is pre-registered student + /Enroll_status=2 is transferred out student + /Enroll_status=3 is graduated student + + Graduated students are moved to graduated students school after graduation. + + Enrtrydate>9/5/2023 will give you active students who enrolled after 9/5/2023 + /Entrydate>9/5/2024 will give you active and inactive students who enrolled after 9/5/2023 + + + For more information about PowerSchool searching, view this link: https://ps.powerschool-docs.com/pssis-admin/23.12/about-searching + + This is an example of search for Elementary Schools that filters out students that are in Preschool or a Pre-Kindergarten program: grade_level>-1;track#c ",2024-02-02T18:31:05Z,2024-03-12T20:09:48Z,2024-03-12T20:09:48Z,2025-03-31T00:00:00Z,0,2,0,0 +6000033539,6000542930,Technology,PowerSchool Support Articles,1,2,PowerSchool Students who tranfer from one PSD school to another,"Students, Transfers, PowerSchool"," keywords: Students, Schools, PowerTeacher, PowerSchool, transfers + aliases: Students, Schools, PowerTeacher, PowerSchool, transfers + + + Process for students transferring from one PSD school to another + + If a student will attend a different school in the next school year the Office Manager or Registrar will select the student in PowerSchool and navigate to Courses and Programs > Scheduling Settings from the left menu.  They can change the next_school here and submit.  The student will move to the new school during the End of Year Process in July. + + For Students who are changing schools during the school year: + A student's exit date from the current school is the day after the last day they attend. + They can't be moved to the next school until they are inactive in the current school. + Office Managers/Registrars are asked to work together to make this happen on the same day so the student's accounts don't get inactivated. + + For example, Student A attends AES on Thursday and will transfer to DES beginning on Friday. The Office Managers should talk first thing Friday Morning. The student is withdrawn with a Friday date and then moved to the new school and enrolled with a  Friday's entry date. + + If the student attends school on Friday then the best practice will be to withdraw the student on Monday morning, move the student and new school re-enroll Monday morning.  If the student is withdrawn with a Saturday date the accounts will go in active and then on Monday when re-enrolled it will take overnight for accounts to be fully re-activated. + + Counselors frequently request moving them early but this can't be done so they have to wait. + If needed the Report Card should be Archived and Grades Stored prior to transferring the student out. ",2023-03-31T20:02:06Z,2024-03-11T20:02:25Z,2024-03-11T20:02:25Z,2025-03-31T00:00:00Z,0,0,0,0 +6000033483,6000542930,Technology,PowerSchool Support Articles,1,2,PowerSchool Substitute Teacher log in,"substitute attendance, substitute, guest, guest attendance"," keywords: login, sub, substitute, teacher sub + aliases: subs, substitute, login, PowerSchool, PowerTeacher + + + When a teacher is subbing for a classroom (short-term) they click on the link for PowerSchool Sub Access under Assessment Tools in the Portal. They then pick the school and the teacher they are subbing for. When the sub checks in with the Office Manager they will be given the sub password for the day. The sub has access to Attendance and student data but not to the grade book.   + + Long Term Subs of 20 days or more must be approved by ESS through a PA. Once approved long-term substitutes can be given PowerTeacher access so they can access the grade book. They are assigned for the length of time they are subbing as a co-teacher with the Long Term Substitute role. + + ",2023-03-27T21:17:26Z,2024-03-18T09:11:40Z,2024-03-11T18:22:26Z,2025-03-31T00:00:00Z,1,3,0,0 +6000033531,6000542930,Technology,PowerSchool Support Articles,1,2,PowerTeacher Roles assigned to Classes in PowerSchool,"PowerSchool, PowerTeacher, Roles, Co-Teachers, Lead Teachers"," keywords: Roles, PowerTeacher, PowerSchool, Co-teachers, lead teachers + aliases: PowerTeacher, PowerSchool, Roles, Co-teachers + + + Lead Teacher: primary teacher of the class + + Every section in PowerSchool must have a lead teacher for the entire term.  + There can be only one Lead Teacher at a time + Lead teachers have full access to the curriculum + Lead Teachers are reported to the state in CEDARS Reporting. They must be Certified and Approved by ESS to teach the subject they are assigned to a teach. + Once assigned to the class in PowerSchool Admin the Lead Teacher will have full access to grades and attendance in PowerTeacher and PowerTeacher Pro + It will take an overnight process for them to get access to curriculum programs. + + + Co-Teacher Roles: Multiple Co-teacher roles may be assigned to the class in PowerSchool which will determine reporting to the state and access to both PowerSchool and the Curriculum + + + Co-Teacher: Peer to the Lead Teacher + + The Co-Teacher can be assigned for less than the full term as needed. + Co-Teachers have full access to grades and attendance in PowerSchool + Co-Teachers must be manually added to the class in ParentSqure. + + + Student Teacher: the Mentor teacher should request access for their student teacher + + The Mentor teacher must submit a work order requestion their student teacher be assigned to their class + Student Teachers should only be assigned for the time frames they are listed as student teaching on the University Placements for the year + ESS processes Student Teachers in the ESS database so they should have accounts already + Student Teachers have full access to grades and attendance once assigned in PS. + Student Teachers are not reported to the state in CEDARS Reporting + + + Special Education Co-Teacher: A Special Education teacher is assigned to provide instruction or support at the same time in the same classroom as the lead teacher for a given course. + + This role is used to assign a Special Education Teacher to a Gen Ed Class with special education students enrolled. + Full access to grades and attendance - must work with the lead teacher on who they will enter grades for + + + English Language Co-Teacher: An EL or ESL teacher is assigned to provide instruction or support at the same time in the classroom as Lead teacher for a given course. + + This role is used to assign a Special Education Teacher to a Gen Ed Class with Special Education Students Assigned. + Full access to grades and attendance - must work with the lead teacher on who they will enter grades for which students. + + + Long-Term Substitute Teacher: HQ LT Substitute as notified by HR More than 20 days in the classroom + + Once approved by ESS then a long-term sub is assigned to a section with the co-teacher role of long-term sub. Overnight they will feed into the curriculum and at this time manually added to the class in Parent Square + + Long-term subs have full access to grades and attendance + Long-term subs are reported to the state in CEDARs Reporting + + + There are other roles listed that should not be used without checking with the Student Database Administrator + + ",2023-03-31T18:33:57Z,2024-03-18T09:11:41Z,2024-03-11T18:07:45Z,2025-03-31T00:00:00Z,0,0,0,0 +6000033496,6000542930,Technology,PowerSchool Support Articles,1,2,Search for Perfect Attendance PowerSchool,"perfect attendance, attendance report"," keywords: attendance report, perfect attendance, PowerSchool attendance + aliases: attendance + + Search for Perfect Attendance + + Select a group of students + From the Functions menu select: Search for Perfect Attendance + Select Meeting + The Selected Students + Dates to Scan + Codes to disregard for example ACT, OTH + Submit + ",2023-03-28T19:44:21Z,2024-03-18T09:11:40Z,2024-03-11T18:23:43Z,2025-03-31T00:00:00Z,0,0,0,0 +6000040250,6000542930,Technology,PowerSchool User Guide and Instructions,1,2,PowerSchool User Guide,powerschool, PowerSchool User Guide for PowerSchool Admin Users - User Guide ,2024-05-28T17:14:02Z,2024-05-28T17:14:56Z,2024-05-28T17:14:56Z,2025-05-31T00:00:00Z,0,4,0,0 +6000040218,6001694359,Technology,PowerSchool/Parent Portal Support Articles,1,2,InTouch Parent Login,110," Keywords: InTouch Parent Login, PowerSchool parents, bookkeeper, purchases + Aliases: PowerSchool pay, fees, payment, purchase, intouch receipt. + + These directions are for bookkeepers or school officials who use InTouch. + + * Students are now able to sign in to InTouch via SSO (as of Spring 2024). The same button will appear for signed-in students in PowerSchool as for parents. This will hopefully reduce some of the calls from parents, as they can access this from the student's account if that's how they were getting into PowerSchool already. + + * Parents with questions related to PowerSchool specifically (can't sign in, student not showing up, forgot password, etc) should be directed to the school's front office, or they can email powerschool@psd401.net. + + * If staff have questions about PowerSchool/InTouch please submit a ticket at servicecentral@psd401.net or call 3711. + + * Bookkeepers can sign in as a student or parent in order to see what they see, by doing the following: + + Navigate to https://wa-peninsula.intouchreceipting.com/manage/ + + Select 'Customer Accounts' at the top + You can search for the person you would like to sign in as + Select 'Sign in' which will log you out of your existing tab, and then open a new tab to sign you in 'as' the person that you selected. + When finished, you will need to log back into the previous tab. + + + + https://wa-peninsula.intouchreceipting.com/ + + + + ",2024-05-23T19:39:24Z,2024-05-23T21:30:22Z,2024-05-23T21:30:22Z,2025-04-01T00:00:00Z,0,1,0,0 +6000033508,6000542930,Technology,PowerSchool/Parent Portal Support Articles,1,2,ParentPortal Account creating and how to reset their password,"Parent Accounts, ParentPortal, Parent Portal, PowerSchool Parent Account, Office Manager, Registrar"," keywords: ParentPortal Accounts, Creating Parent Accounts, PowerSchool Parent Account, Office Manager, Registrar + aliases: PowerSchool Parent Accounts, Parent Portal + + + When new students register and are active in PowerSchool Office Staff Should go to Print a Report (upper left) and print Dist- ParentPortal Welcome letter with Schoology Code. This letter gives parents the information they need to create a ParentPortal account and link their child.  If a parent has multiple children they should have a letter for each child.  Parents who have trouble creating their account can email powerschool@psd401.net to get help (emails are checked daily) + + Office Staff can help create an account for the parent by pulling the student up in PowerSchool  + + Go to Contacts and click on the name of the parent you are trying to help create an account,   + Click add an account under Web Access.   + Click Account Enabled, add a username (I usually use the first part of their email but not the whole email address because you do not want any special characters), enter a temporary password twice, select the email address from the drop-down, leave the state guardian number blank and then submit. + Once the account is created go to the students listed below + Click the edit pencil under actions next to any student the parent should have data access to and go to the data access tab and check Can access student data and email.   + Repeat for additional children + Let the parent know the username and temporary password and let them know they will be asked to reset their password the first time they log in. + + + Note: parents only have access when their child is active in PowerSchool + **You must confirm (ask some security questions) to make sure the parent has custody because we don't give access unless they should have it. + + + To reset their password only click the Edit Account button and add a new password twice and be sure to tell the parent they will need to reset the first time they log in. + + Troubleshooting: If the parent still can't log in be sure to check the access accounts page for the student in PowerSchool and make sure enable parent access is checked. + + + + + + ",2023-03-29T18:14:31Z,2024-03-18T09:11:41Z,2024-03-11T18:53:45Z,2025-03-31T00:00:00Z,0,2,0,0 +6000033514,6000542930,Technology,PowerSchool/Parent Portal Support Articles,1,2,ParentPortal Year Round Updates (YRU),"YRU, ParentPortal Contact Updates, Demographic Updates, ParentPortal, Parent information, Year Round update"," keywords: contact updates, ParentPortal, PowerSchool parent, contact updates demographic updates + aliases: Contact updates, YRU, Year Round updates + + + + + + ParentPortal Year-Round Update + + + Parents can log into their ParentPortal account and click the Year Round Update link to review and change their contact information. If the parent does not have a ParentPortal account, they must create one. For information on creating an account go to psd401.net/parent-portal. We ask that all families review the information at least once a year and call that Emergency Contact Update form once we close that form we open the year-round update and any time contact information has changed. Click the Year Round Update Link to review and update Parent/Guardian and emergency contact information.  + + Submit when the update is completed. Repeat for each child. The Office staff reviews the updates and delivers them to our database within a couple of days. + + + ",2023-03-29T20:57:21Z,2024-03-18T09:11:41Z,2024-03-11T18:50:08Z,2025-03-31T00:00:00Z,0,0,0,0 +6000013405,6000542930,Technology,PowerSchool/Parent Portal Support Articles,1,2,PowerSchool District Code for Mobile App,"District code, mobile app code, PowerSchool Code"," keywords: District Code, Mobile App, code + alias: PowerSchool, Mobile App + + HLMS + + When a parent installs the mobile app they will be asked to the District Code.  HLMS is the district code parents can also see it in the ParentPortal or search by the district on the sign-in page. + + Please note: not all features of the ParentPortal are available on the mobile app.  Student Reports (report cards are not), Year Round Updates, and Schoology Parent Account information on mobile app. ",2018-06-14T17:39:15Z,2024-03-18T09:11:28Z,2024-03-13T18:10:22Z,2025-03-31T00:00:00Z,1,4,0,0 +6000027102,6000580664,Technology,PowerSchool/Parent Portal Support Articles,1,2,Student/Parent Checking Grades in PowerSchool Parent Portal,"ParentPortal, student grades, view grades"," + keywords: ParentPortal, student grades, view grades + alias: ParentPortal, student grades, grade check + + Video walks through how a parent or student can check grades in PowerSchool Parent Portal.  + + Video Transcription: + + The YouTube video titled ""Checking grades in PowerSchool Student Portal 1"" by Donna Squires, uploaded on March 24, 2021, is a guide for students on how to check their grades using the PowerSchool Student Portal. Here's a summary of the key points: + + +Accessing PowerSchool Student Portal: Go to 'Student Data and Assessment' and click on 'PowerSchool Student Portal'. + +Viewing Grades and Attendance: Upon entering the portal, you will see a list of your grades and attendance. During hybrid schedules, you might find courses listed under more than one school. If this is the case, check for the respective tabs to view these classes. + +Checking Individual Class Grades: Click on the overall grade of a class to view a detailed assignment list. This list will show the name of each assignment, the score, and any teacher comments (indicated by a speech bubble icon). For example, a comment might instruct to re-submit an assignment due to a blurry upload. + +Understanding Grading Groups During AB Schedules: Some teachers use grading groups to assign tasks with due dates matching the students' in-school or at-home days. These groups are usually labeled 'A' and 'B'. In the video example, the student belongs to the 'B' cohort, so they should focus on assignments labeled with a 'B', as these are the ones they are responsible for. The portal may show all assignments given in the class, but not all will be relevant to every student. + +Identifying Assignments by Cohort: Pay attention to the labels next to each assignment to determine which ones are applicable to you based on your cohort (A or B). + + The video serves as a helpful tutorial for students needing to navigate the PowerSchool Student Portal to check their grades and understand the nuances of their assignment list, especially during hybrid learning schedules. + + ",2021-05-18T22:53:41Z,2024-03-22T21:54:51Z,2024-03-22T21:54:51Z,2025-03-31T00:00:00Z,0,2,0,0 +6000019014,6000542930,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Adding a Transfer Grade for an Incoming Student,"transfer grade, transfer scores"," https://drive.google.com/file/d/1BQHvuYSsmu3YRkUuCoEm0P7rJ2HhQUdR/view?usp=sharing + + PowerTeacher Pro – Add Transfer Grade Assignment + + When a student moves from one class to another section of the same class: + + From the main navigation menu, choose Students. Students who enrolled in the class after the term's start date are indicated with New - [date] under their name. + + Select the student's name. + On the student Quick Menu, select Transfer Scores. Or, if you display the student's Assignments page, select the gear icon and choose Transfer Scores. + Use the filter options to limit the number of items on the page. If the filter is not available, click the gear icon and select Show Filter. + Choose the dropped class from the From Class menu. + Choose the class to which you want the scores copied from the To Class menu. + From the To Class Assignment column, select the assignment mapping: + If the assignment ID or assignment name matches between the From Class and To Class, the matching assignment displays in the To Class column automatically. + If multiple assignment names match between the From Class and To Class, but there is one unique due date match among the multiple exact name matches, the assignment with the matching due date automatically displays in the To Class column. + If there are no matching IDs or names between the From Class and To Class, then no suggested assignment displays, but you can browse available assignments and select one for score mapping. + + + + Click Details to display transfer score details and messages indicating any potential issues with the score transfer. + Click Transfer Scores. + + + + + + + If you don't get a section match follow these steps: + PART 1 – DETERMINE NEW STUDENT’S PREVIOUS CLASS PERCENTAGE + 1. If the student is simply being transferred from a similar section, use the Quick Lookup feature in PTP. Under the Students charm, select the new student and then click the Quick Lookup - Traditional link. + 2. Click the Show Dropped Classes Also link and note the percentage grade shown for the section the student just exited. We will use a transfer grade of 86% for this example. + + PART 2 – DETERMINE CURRENT CLASS POINTS PER CATEGORY + 1. Launch PowerTeacher Pro Gradebook. + 2. Under the Reports charm, click on the Individual Student Report option. + PowerTeacher Pro – Add Transfer Grade Assignment + 3. In the Data section, click on the Select Data drop-down menu and un-check all boxes EXCEPT the Category Totals. + 4. Also in the Data section, uncheck both Show Percentages and Show Assignments with no Data. + 5. Click Run Report in the bottom right corner. + 6. Open the downloaded report and note both the Category and the Points Possible. + + PART 3 – CREATE A TRANSFER GRADE ASSIGNMENT FOR EACH CATEGORY + While in the appropriate section in PTP, you will need to create a Transfer Grade assignment for each + category and enter the transfer equivalent points. This process ensures that the assignment will only + appear for the intended student(s). + 1. Click the Create button, and select Assignment. + 2. Give the Assignment a name and select the first Category. + 3. Change the Score Type to Percent and change the Points to match the Category Summary above. + 4. Next click the Students tab and click on the Add/Remove Students + 5. Un-check the top box in the Filter line and then only select the student that is entering new. + 6. Click the Save button, then click the Duplicate to create a copy of that assignment, edit the name, category and points if necessary and then repeat steps 4 – 5 again. + + PART 4 – ENTER THE TRANSFER GRADE PERCENTAGE IN EACH CATEGORY ASSIGNMENT + 1. In the gradebook, click on the A+ Grading charm and select Assignment List. + 2. Find the newly created Transfer Grade assignments, click on each one and enter the percentage that the student is transferring in with. In this example the student is entering with an 86%. + + PART 5 – DUPLICATE AND REUSE TRANSFER ASSIGNMENT AGAIN AS NEEDED + This assignment can be duplicated for every new transfer student. In the Assignment view, click the edit link for this assignment and click the Duplicate button at the bottom. Then repeat steps 4 – 6 in PART 3 above. + ",2019-06-17T21:00:34Z,2024-08-08T14:49:44Z,2024-03-13T21:26:00Z,2025-03-31T00:00:00Z,0,0,0,0 +6000006054,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Completing Elem Report Card using PowerTeacher Pro,"Elementary Report Cards, PowerSchool Report Cards, Standards Grading, Printing report cards, Print report card on Mac"," + keywords: PowerSchool Report Cards, PowerTeacher Report Cards, PowerTeacher Pro Elementary Report Cards + aliases: Elementary Report Cards, Elementary Report Cards + + Please see the attached directions for step-by-step directions for completing the elementary report cards using PowerTeacher Pro.  + + *Note: While Elementary classes may now only see one 'class' in PowerTeacher Pro, you will be able to use the same general directions to add grades and comments.  You will now see all content area standards in one class rather than in separate classes for Reading, Writing, Math, Science, etc.   + + Directions for Completing Elementary Report Cards in PowerTeacher Pro + + Log into PowerTeacher + + From the screen where your current class is listed, select PowerTeacher Pro. + + + + + + + + From PowerTeacher Pro, click on Grading in the top left side of the screen and select Standards under the Grades heading. + + + Standards are listed together rather than being separated by content area. When completing report cards, it may be helpful for teachers to use the filter tool on the Grading Standards screen of PowerTeacher Pro. The directions below will walk you through using the filter tool along with providing you the search terms to enter for each grade level.  + The graphic below shows how to access the filter tool in PowerTeacher Pro. To get to this screen, log into PowerTeacher Pro, select Grading, and then select Standards. The filter tool will appear in a window right below the Class Grade and Grade Scale Type.  + + Click on the gear and select Show Filter. + Enter the content area code to narrow the standards down to a single content area; (copy/paste code from the list) + Click Apply. + The narrowed area standards will appear below. + + + + + + For more information and the chart with standard codes for each grade level, see this solution:  https://psd401.freshservice.com/support/solutions/articles/6000028771-elementary-filter-by-content-standards-powerteacher-pro + + + +Adding grades: + The next screen will show all of the standards that need to be scored on the report card. To start scoring, filter for the content area (Reading, Math, Science, etc.) you want to add grades.  + Select a cell under one of the columns and the score generator will appear on the right side of the screen.  + Note which semester you are grading in (S1, S2) Grades cannot be moved automatically. + + + + When you’re finished grading, click Save at the bottom right of the screen.  +Content Comments +  In order to meet state law regarding reporting reading progress, a comment bank exists on the K-4 Report Cards. In addition, students who are on Individual Education Plans will need a comment if their content is adapted or accommodated in the areas of Reading, Writing, and Math. To find the comment bank for these instances, follow the following steps: + Click on the cell below a standard with the text icon box. + + + Content Comments Option 1: Choosing from a bank + + + + Click the text box icon in the top right + Do not write in the blank comment box.  + + + + Click on Show Comment Bank.   + To make things even easier, you can filter comments by typing the content area into the search field: + + + + Not all comments are appropriate in this field. For more information about which comments you should select for K-4 reading and K-5 students with IEPs, please refer to the Report Card Guidelines Document. + For Semester 2: After you select the comment (by hitting the + sign), you should type in ""S2"" at the beginning of the statement. This will distinguish the comments from the 1st semester comment.  + + + + + +Content Comments Option 2: Copy and Paste from a List +Click on the cell below a standard with the text icon box.  + + + Click the text box icon in the top right + Do not write in the blank comment box. + + + Click in the comment box. Copy a comment from  this sheet. Paste into the comment box.  + For Semester 2: After you paste the comment you should type in ""S2"" at the beginning of the statement. This will distinguish the comments from the 1st semester.  + + + + End of Report Card Narrative Comments + To enter comments that will appear on the report card, click on the icon for Grading on the top left of the screen and select Comment Verification under Grades. + + + Click on the comment cell for the student that you would like to add comments for. The grademark options screen all appears on the right side. Do not enter a score. You can add comments to the small comment box at the bottom of the grademark options or you can select the icon for comments to make the comment area larger.  + + + + ================================================================================================================================================== + Generating Printed Report Cards + + Teachers do NOT need to print for each student as report cards will be sent electronically to families through ParentSquare/PowerSchool.  If you need to print out individual report cards use the directions below. + + 1. To print the report cards, click on the PowerSchool icon on the top right of the screen to get back to your current classes list. Select (1) Student Reports on the left side of the screen. Ensure that (2) your grade level is selected under the ‘Report’ and ensure that under ‘Run for Section or Student’ and ensure that the (3) current year is selected and your course along with your grade level. Once your grade level and ‘Attendance’ is selected, click on (4) Generate Report Cards. + + + 2. The next screen will provide you with a preview of the report cards. Take a moment to double-check report cards, ensure that all comments are showing and that all grades are populating correctly. + + + 3. To print, click on the printer icon on the top right of the page. + + Windows – Using the Chrome browser, a dialogue box similar to the one pictured to the right should appear. Ensure that box is checked next to Background graphics prior to selecting Print. + + + + Mac – Mac users will need to use the Safari browser to print the report card.  + + When in Safari and the printer icon is selected, a dialogue box similar to the one pictured below should appear.  + In the box under Safari, ensure that there is a check next to Print backgrounds. + And that Page headers and footers is not checked prior to selecting Print. + + + + + + Questions regarding this process? Please contact the Help Desk at x3711. + ",2017-08-10T22:01:24Z,2024-08-08T14:49:44Z,2024-06-17T20:49:00Z,2025-03-31T00:00:00Z,3,35,0,1 +6000015647,6000580664,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Customize a Class Name in PowerTeacher Pro,"PowerTeacher Pro, class name, custom class name, change class name"," keywords: PowerTeacher Pro, class name, custom class name, change class name + alias: PowerSchool class name + + If you have multiple classes with the same name, such as in middle, high school or as an elementary specialist, this video will walk you through the steps to customize class names: + + + + You can also follow these steps: + + Class Descriptions + You can add descriptions or other information about the class that will be visible in the PowerSchool Student and Parent Portals, and in PowerSchool Mobile. Examples include grading policy, class syllabus, links to class resources, and more. + + From the class select the scheduling term and class or group for which you would like to edit descriptions. + Select the term in which the class meets, if different from the current term. + On the menu bar, select Settings and then choose Class Descriptions. + Enter the class description, syllabus, or other details in the Description field. You can also copy content from a Microsoft Word document and paste it into this field. Use the editing bar to style the description. + Select the arrow to the left of another class name to open the details pane and add a description. + Select Save.  + + Custom Class Name + Customize the class name to help you with your classroom management. For example, if you have multiple Biology classes that include the same Course Name, you can customize the names to be different from each other. Use the Custom Class Name field to enter a name for the class that will only appear in your PowerTeacher Pro gradebook. Co-teachers, or students and parents will not see this custom name. + You can choose to include the custom class name in your PowerTeacher Pro reports. Check the Use Custom Class Name checkbox when selecting the report criteria to display the Custom Class Name on the report. + ",2018-09-27T23:08:08Z,2024-08-08T14:49:44Z,2024-03-13T18:44:48Z,2025-03-31T00:00:00Z,1,3,0,0 +6000026073,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Deleting Assignments in PowerTeacher Pro,"Assignments, PowerTeacher Grades, PowerTeacher Pro"," keywords: PowerTeacher Pro, Assignments, Grading + aliases: grading, assignments + + + Launch the PowerTeacher Pro Gradebook + Click Grading from the left menu + Assignment List + Click Edit Pencil to Edit the Assignment + Click Delete > Confirm Delete and you may get an additional message if scores have been entered. + + + + + + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;amp;#8203;&amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;gt;&amp;amp;#8203;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;gt;&amp;amp;#8203;&amp;lt;/span&amp;gt;&amp;amp;#8203;&amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;gt;&amp;amp;#8203;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;gt;&amp;amp;#8203;&amp;lt;/span&amp;gt;&amp;amp;#8203;&amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;gt;&amp;amp;#8203;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;gt;&amp;amp;#8203;&amp;lt;/span&amp;gt;&amp;amp;#8203;&amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""true"" style=""display: none; line-height: 0;""&amp;gt;&amp;amp;#8203;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-marker"" data-id=""0"" data-type=""false"" style=""display: none; line-height: 0;""&amp;gt;&amp;amp;#8203;&amp;lt;/span&amp;gt; ",2021-02-05T17:31:41Z,2024-08-08T14:49:44Z,2024-03-13T18:36:01Z,2025-03-31T00:00:00Z,0,0,0,0 +6000023583,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Directions for Overriding a Semester/Trimester Grade in PowerTeacher Pro,"grading, gradebook, PowerTeacher Pro, Final Grades, Grade Override"," keywords: PowerTeacher Pro, Categories, Grade Setup, PowerSchool Grade Setup, Grade override + aliases: PowerSchool Grading, Gradebook + + The Grading for Secondary Schools document as well as the Grading FAQ document provides guidance on grading practices for the spring of 2020.  + + The documentation below will walk you through overriding the final semester/trimester grade in PowerTeacher Pro.  + + From PowerTeacher Pro, select Grading > All Reporting Terms. + + Click on the grade cell for an individual student listed. When you select a cell the scoring menu will appear on the right of the screen. Ensure that “S2-Grade”  or “T3” appears under the student’s name. Select the override grade (using the guidance linked above) and click the green Save button. A black triangle will appear in the top left corner of the cell to show that the grade was manually overridden.  + + + + + In the event that an Incomplete is being assigned as the grade, use the “I” in the grading menu rather than the Incomplete tag.  +    ",2020-05-27T16:33:51Z,2024-08-08T14:49:44Z,2024-03-12T19:48:11Z,2025-03-31T00:00:00Z,2,0,0,0 +6000026187,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Drop Scores in both PowerTeacher Pro and Schoology,"drop scores, PowerTeacher Pro, Schoology, gradebook, grade setup"," Keywords: scores, PowerTeacher Pro, drop scores, Schoology, grade setup + Aliases: PowerSchool drop scores, Schoology drop scores + + Open this document if you want to see .gif illustrations of steps. Drop Scores in both PowerTeacher Pro and Schoology + + Drop Scores in both PowerTeacher Pro and Schoology + In PowerTeacher Pro:  + 1. Navigate to ‘Settings’ + + 2. Click ‘Traditional Grade Calculations’ + + 3. Click the edit option next to the Reporting Term you for which you would like to drop grades + + 4. Click the ‘Drop Low Scores’ tab + + 5. Click the dropdown arrow next to ‘Drop Low Scores’ and select ‘Drop Lowest by Category’ + + 6. To change the default category of ‘Quiz’ select the dropdown arrow and select a new category + + 7. Click ‘Save’ + + 8. *Optional* To add additional categories click the ‘+’ button next to ‘DROP LOW’, select the category and then click ‘Save’ + + ** You will need to complete this process for each section of each course. + +In Schoology:  + + When configuring grading categories in a course section, you have the option to drop the lowest grade within the category. To use this option: + + Navigate to your course. + Click Grade Setup. + Select a Grading Category. + Select the number of lowest grades to drop from the Drop lowest menu. + + + If you set one or more low grades to drop from the gradebook, the grades for the materials will still display to the student, however the grade will be crossed out. This means that the grade for the material will not factor into the overall grading category grade, and it will not be reflected in the grading period or overall grade. + + + + The lowest grade that is dropped is determined by the percentage of the grade achieved, not the point value. + + For example, if a student received 1 point out of 2 possible points on an assignment and 4 out of 10 possible points on another assignment, the 4 out of 10 points grade will be dropped. This is because 1 out of 2 achieves 50% of the possible score and 4 out of 10 achieves a lower 40% of the possible score. + + + Note: When setting the lowest grade in a category to drop, one grade will be dropped from that category for each student, even if the lowest grade for a particular student might still be a relatively high grade. + + If you plan to have your Schoology gradebook sync to PowerSchool, then you’ll need to configure these settings in both programs.  ",2021-02-19T15:49:25Z,2024-08-08T14:49:44Z,2024-03-11T20:05:35Z,2025-03-31T00:00:00Z,0,0,0,0 +6000006061,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Dropped Students,"dropped students, grading withdrwan students, grading, PowerTeacher Pro, gradebook"," keywords: PowerTeacher Pro, Dropped Students, Withdrawn Student Grades + alias: Dropped Students, PowerSchool Dropped Students + + + Best Practice: + Before a student is dropped, removed from the district or transferred to another school within the district, the teacher needs to enter final grades and comments for that student and then print. If this does not take place then it is a lot more work for everyone. + + If the student is dropped before report is generated: + + The teacher needs to enter final grade and comments in the grade book. The student is in the Dropped section in the left column, center box.  + Select the student listed and then in the drop-down box choose Filter by Selected. Show Dropped Students + Add the scores and comments like you would for any student. The comments must be entered in the Score Inspector before the next step so that we have a permanent record of the comments. + + + + + If the student is leaving the district then the Office Manager at that school needs to archive the report card. The classroom teacher can’t print the report. + + If the student is transferring to another school in the district, the Office Manager at that school has to print the report. + + Comments: It has been our experience that once the student is dropped the comments entered in the Score Inspector won’t print on the report. Therefore, the teacher should copy the comments from the Score Inspector and paste them into a separate document, print and attach them to the final report. + + NOTE: All this extra work can be avoided if the report is completed and printed before the student is officially dropped. ",2017-08-10T22:01:34Z,2024-08-08T14:49:44Z,2024-03-11T19:10:57Z,2025-03-31T00:00:00Z,6,0,0,0 +6000028771,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,"Elementary - Filter by Content Standards, PowerTeacher Pro","report card, copy/paste grades, Elementary Grading, Standards grades"," keywords: Standards, filter, gradebook, PowerTeacher Pro, Elementary Standards + alias: Standards, elementary + + + The document below will walk teachers through filtering their PowerTeacher Pro Standards gradebook by content standards to make populating the elementary report card by content area easier.  + + How to Filter by Content Area Standards Elementary PowerTeacher Pro + + How to Filter by Content Area Standards + Elementary PowerTeacher Pro  + + + Standards are listed together rather than being separated by content area. When completing report cards, it may be helpful for teachers to use the filter tool on the Grading Standards screen of PowerTeacher Pro. The directions below will walk you through using the filter tool along with providing you the search terms to enter for each grade level.  + + The graphic below shows how to access the filter tool in PowerTeacher Pro. To get to this screen, log into PowerTeacher Pro, select Grading, and then select Standards. The filter tool will appear in a window right below the Class Grade and Grade Scale Type.  + + + + Each grade level has unique content specific standards. Use the key below to filter the list of standards by content area. The search terms listed below can be copied and pasted into the filter area of the Standards PowerTeacher Pro screen in order to narrow the list of standards by content area.  + + + + + See this recording to learn how to use filtering to copy/paste scores or grades from one term to another. + + + + + + ",2021-11-15T20:41:14Z,2024-08-08T14:49:44Z,2024-03-12T19:57:57Z,2025-03-31T00:00:00Z,2,8,0,0 +6000020175,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,How to Create Student Rosters from PowerSchool & PowerTeacher Pro,110," There are a number of different ways to view, create, and print class roster with different information already printed on the roster beyond student names.   + + While some of the interface has changed in PowerSchool this video shows how to create and print different class rosters.  + + + + Print Student Roster and/or Contact list from PowerSchool Start Page + Run Class Reports for PDF Roster + + On the start page, click Reports or the printer icon next to the class for which you want to run a report. + In Which report would you like to print? Select which report you want to print. ex: Dist - Class Roster with Contact 1 and Contact 2, then click Submit. + + + You will see the Report Queue - My Jobs and the report you selected.  If Status shows as Running, click Refresh. + When Status shows Completed, click on View. + Print or Download the Class Roster PDF as needed. + + Print A Report - Roster with custom information see Solution: PowerTeacher Pro Student Roster Reports for Contacts + + + ",2019-09-09T02:16:24Z,2024-08-08T14:49:44Z,2024-03-12T19:38:05Z,2025-03-31T00:00:00Z,0,6,0,0 +6000026338,6000580664,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,How to create Student Roster Report PowerTeacher for Contacts,"class roster, student roster, PowerTeacher Pro Roster"," keywords: PowerSchool student roster, class roster, student roster, PowerTeacher roster + alias: PowerSchool Class Roster + + + See this help page in PowerTeacher Pro: https://docs.powerschool.com/PTPH/20.11/reports/student-roster-report + + Student Roster Report + + + The Student Roster Report displays student demographic information, listed one row per student.  + You can use the report to generate a list of demographic information by class. Add blank columns and name them to fit your needs. For example, you can use this report to keep track of money collected for classroom field trips, or as an emergency contact list. + +Tip: If you previously used the Attendance Grid report in PowerTeacher Gradebook, you can now use the Student Roster report to create a grid of students with blank columns to take attendance offline for a field trip, assembly, or outside activity. + + Select Reports and choose Student Roster Report.  +   +         2. Under Criteria tab, enter a report title.  +             +         3. Choose from the Classes drop-down list. Select any additional classes you want to run the report for.  +             + +         4. Under Sort Options, select layout By section, By Student if you are creating reports for more than one class. Choose from the Students drop-down list. The Gradebook Preference option defaults to the selection you made on the Display Settings page.  +               + +         5. Under Display, choose from the Student Columns and Contact Columns drop-down lists. Click on Add for the items you want as columns on the roster.                    Choose Blank to add custom student columns you can use on the printed report to record attendance or participation.    +  + +Note: + If your district uses the Student Contacts features in PowerSchool SIS, you may have access to additional columns. + You can report on all contacts or choose a Contact Type to filter the contact options that appear on the report. + + + +  6. Use the arrows to reorder the columns to the order you want them to appear on the report output.      + 7. From the Students tab:  + +Select Include Dropped Students box to include dropped students on the report.  + +If you want to run the report for a subset of students, select Add/Remove Students and use the filter to locate specific students. Clear the checkboxes next to students to exclude them from the report. + + + +        + + + + 8. From the Format tab: + Select the Orientation and Output type (PDF or Excel)  + Enter the text that you want to appear on the report in the Top Note and Bottom Note. + + Click Run Report.  + Then click View Reports + + +            + + + Click on the Name of the report to download the report. Click on the downloaded file to open.  + + + PDF's look like this: + + + The Excel looks like this: + + + You can upload it to Google Drive and edit, add columns, etc.  + ",2021-03-05T22:24:08Z,2024-08-08T14:49:44Z,2024-03-12T19:43:50Z,2025-03-31T00:00:00Z,1,1,0,0 +6000006122,6000736645,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,PowerSchool - Sub Logon,"Power, School, PowerSchool, Sub, Login"," Keywords: Power School, PowerSchool, Sub, Login + Aliases: + + + PowerSchool - Sub Logon + + Logon to Powerschool - Substitute Access via the portal or to https://powerschool.psd401.net/subs/pw.html   + Select the school you are subbing at today. + Select the name of the teacher you are subbing for today. + Password: combine the current day's date and the word SUB (in caps) to log on. + + Example: + Sept 18 password is 18SUB + Oct 2 password is 2SUB + + PowerSchool - Clerical Sub Logon (Office staff and Health room) + + Logon to Powerschool - Administrator via the portal or to https://powerschool.psd401.net/admin/pw.html + Credentials are the same as what they log in to the station with. + There needs to be confirmation from someone in the office that the substitute needs access.  Have the Office Manager create a ticket request or create one on the clerical subs' behalf and cc: the Office Manager then assign to Carol. + Carol (Susan McNellis when Carol is out of the office) can create or alter the substitute account. ",2017-08-10T22:03:46Z,2024-10-15T16:54:19Z,2024-10-15T16:54:19Z,2025-04-01T00:00:00Z,2,4,0,0 +6000006052,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,PowerTeacher Pro Adding Categories & Grade Setup,"categories, grade setup, PowerTeacher Pro, PowerSchool grading"," keywords: PowerTeacher Pro, Categories, Grade Setup, PowerSchool Grade Setup + aliases: PowerSchool grade setup, categories + + + Launch  PowerTeacher Pro + + Settings + Traditional Grade Calculations + Click Edit Pencil + Make adjustments to weighting + click the small plus sign(+) to add a new category + Save + + ***If using Schoology for Grading Categories must match excactly.*** + + + ",2017-08-10T22:01:22Z,2024-08-08T14:49:43Z,2024-05-08T22:38:44Z,2025-03-31T00:00:00Z,0,0,0,0 +6000006053,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,PowerTeacher Pro Quick Reference Guide,"PowerTeacher Pro, Quick Reference Guide, Grade Preferences, Custom Class Name, PowerSchool Gradebook"," + Keywords: PowerTeacher Pro Quick Guide, Changing class display name, grade setup, grade preferences + Aliases: PowerSchool Gradebook + + + See attached for a PowerTeacher Pro Quick Reference Guide that includes instructions for accessing the Gradebook, setting up grading preferences, customaizing class name, copying assignments + ",2017-08-10T22:01:24Z,2024-08-08T14:49:43Z,2024-03-11T19:10:24Z,2025-03-31T00:00:00Z,3,1,0,0 +6000006049,6000542941,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,PowerTeacher Seating Chart,"seating chart, Attendance Seating Chart, PowerSchool Seating Chart, PowerTeacher Seating Chart"," keywords: seating chart, PowerTeacher, attendance seating chart + alias: PowerSchool seating chart, seating chart + + Below are instructions for creating seating charts in PowerTeacher Pro Requirements Step-by-step directions are below or Click here for a document w/gifs + Video Tutorial:  + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + Step-by-step Directions + + During COVID distancing requirements, please use an empty square ‘Chair’ to represent a 3’ distance in a layout for both a walkway and/or an open space at a table to clearly identify close contacts. +       + Create a Layout + On the start page, click the Seating Chart icon next to the class for which you want to create a seating chart. If the prepopulate pop-up dialog appears, click Cancel. The Seating Chart page appears. + +   + Click the Seating Chart Design tab. + +  Controls for the Design mode of the Seating Chart appear. + +   + Select New Layout from the Layout Selection pop-up/dropdown menu. *The create a New Layout pop-up menu appears when you click on the down arrow. +         + + Enter a name and description for the new layout. (You can create additional charts for different times of the day as needed; lunch, choice time, snack time) + Select Create a new layout from scratch and then click Finish. A blank layout appears. + + +   + To add an individual chair, click +Chair. A single box appears representing a seat on the layout.  + +   +   + To add multiple chairs in a row configuration, click +Rows. On the Add Rows of Chairs popup dialog, select the number of rows and the number of students per row from the pop-up menus. A preview image of the row configuration appears on the seating chart and updates based on the options selected on the dialog. Click Add to add the row configuration to the seating chart. + + To add multiple chairs in a table configuration, click +Tables. On the Add Chairs in a Table Format dialog, select the number of tables, the number of chairs per table, and the table orientation. A preview image of the table configuration appears on the seating chart and updates based on the options selected on the dialog. Click Add to add the table configuration to the seating chart. +   + To add additional objects, click the object button and the object appears on the seating chart. Note: The Text object can be used to represent anything that you want to place on the seating chart represented as a text box, such as fire extinguisher, sink, or a phone. + + Select chairs and objects in order to remove or move them to different locations on the layout. Click Undo to cancel the previous action. + + + * During COVID distancing requirements, please use an empty square ‘Chair’ to represent a 3’ distance in a layout for both a walkway and/or an open space at a table to clearly identify close contacts. + Populate Students to a Seating Chart + Once you have added rows, tables, or chairs to the seating chart, you can populate the objects with the student photos from the Add Students bar. You can add single students individually or use the Populate popup menu. + Add a Single Student to the Seating Chart + + On the start page, click the Seating Chart (grid and chair) icon next to the class for which you want to access an existing seating chart layout. + Click the Seating Chart Design tab. Controls for the Design mode of the Seating Chart appear. + Select the applicable layout from the Seating Chart pop-up menu. + +     +   +   + + Do one of the following: + Click +Chair. A single box appears representing a seat on the layout. On the Add Student bar, click on a student and drag-and-drop the photo on to the chair. + + + On the Add Student bar, click on a student and drag-and-drop the photo on the layout. A chair is automatically created. + + + Repeat to add additional students to the layout. + Click Save. + + + Add Students to the Seating Chart with Populate + On the Add Students bar, click Populate. The Add Students to Seats pop-up appears. + + Use the following table to select information from the fields provided: +   + + + + Field + Description + + + Sort By + + Select an available sorting option: + + Alphabetically: To populate the seating chart alphabetically by the student’s name. + Alternate M/F: To populate the seating chart alternating male and female students. + Random: To populate the seating chart in random order. + + + + + Order + + Select a sorting option from the pop-up menu: + + A-Z: To sort students in alphabetical order. + Z-A: To sort students in reverse alphabetical order. + + + + + Use + + Select the way in which you want the student’s name to display on the seating chart from the pop-up menu: + + Last Name + First Name + + + + + Start + + Select how you want to start the population of students on the seating chart from the pop-up menu: + + Top Left + Bottom Left + Top Right + Bottom Right + + + + + + + + Click Add. The students are moved from the Student Selection bar to the seating chart. + To remove all students from the seating chart, click Clear on the Student Selection bar. The student photos return to the Student Selection bar. + + + When you have added all student to chairs, click Save. + Moving whole rows/columns or multiple students + You can move whole rows, columns, or several students by selecting the row, column, or students you want to remove or move. Selected items turn orange and can be removed or moved together. + + ",2017-08-10T22:01:15Z,2024-08-08T14:49:43Z,2024-03-11T19:04:12Z,2025-03-31T00:00:00Z,1,0,0,0 +6000007724,6000542930,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Printing Reports from the PowerTeacher Gradebook and PowerTeacher,110," Keywords: Printing Reports, PowerTeacher Pro, Gradebook Reports, PowerSchool Reports + Aliases: PowerSchool, PowerTeacher Pro, PowerSchool Gradebook, Gradebook + + + PowerTeacher Pro Gradbook reports can be found by launching the grade book and clicking reports. + + Available reports are: + + Final Grades Report + Individual Student Report + Missing Assignment Report + Multi-Function Assignment Report + Scoresheet Report + Standards Grades Report + Student Roster Report + + + + To print PowerTeacher Reports - log into PoweerTeacher and click on the Printer Icon Print Class Reports (see screenshot below). + + Available reports are: + Multiple options of mailing lables as well as a contact report and the MBA Alert Report will show custom alerts for students in the class. + To print MBA report cards select the link Student Reports and select the report card you want to run and generate reports. + + + + + + + + l + + + + + + + + + + + ",2017-10-01T20:08:56Z,2024-08-08T14:49:44Z,2024-03-11T19:15:56Z,2025-03-31T00:00:00Z,0,6,0,0 +6000026352,6000580664,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,View Student Demographics in PowerTeacher/PowerTeacher Pro,"student information, student demographics,, PowerTeacher, backpack, contact information"," keywords: student information, student demographics, PowerTeacher, backpack, contact information + aliases: backpack, student demographics, PowerSchool student information, PowerTeacher contact information + + There are several places to view student information and demographics. Please see the sections for the PowerTeacher  and from within PowerTeacher Pro. + + From PowerTeacher + The Demographics page displays standard student information, including home address, phone, and parental or guardian contact information. + + On the PowerTeacher start page, click the Student Information icon of the class you want to work with. + + + + Click the name of the student you want to work with. *Note the difference between clicking on the last name vs the first name. + + + Choose Demographics from the Select Screens drop-down list. + + + The Demographics page displays standard student information, including home address, phone, + + The Contacts page had pareent and Emergency Contact Information. + + + + + From PowerTeacher Pro: + Demographics + + Use this page to view the student's demographic and contact information as entered in PowerSchool.  + In addition to parent or guardian contact information, you may have access to additional contacts connected to the student if your district has enabled the Student Contacts feature in PowerSchool SIS. + Select PowerTeacher Pro from the Start Menu + + Select Students from the main navigation menu, highlight a student name and then select Demographics. + + + Use the dropdown arrows to open Student Information and/or Contact information.  + + + + + + ",2021-03-09T20:13:39Z,2024-08-08T14:49:44Z,2024-03-11T19:07:44Z,2025-03-31T00:00:00Z,0,0,0,0 +6000006050,6000542926,Technology,PowerTeacher/PowerTeacher Pro Support Articles,1,2,Where to Find Parents' Email Addresses in PowerTeacher,"Parent Emails, Email Contacts, PowerTeacher Parent Emails"," + Keywords: PowerTeacher, Parent Emails, emails + Aliases: PowerTeacher Parent Emails, PowerSchool Parent Emails + + + How to Access Parent Emails in PowerTeacher + To access and create a list of parent emails: + Go to the Start Page in PowerTeacher and click on the Student Information icon + +   + You will see Email Addresses above the list of student names, click on it. + + + + You will then be able to select the emails you want. + You will see the emails you have selected in a box at the bottom. Once you have selected the addresses, click the ‘Copy” button, and paste into the BCC (blind carbon copy) field in a new email. This will prevent parents from seeing each others’ email addresses, which should be kept confidential. + + + + + + ",2017-08-10T22:01:16Z,2024-08-08T14:49:43Z,2024-03-11T19:04:46Z,2025-03-31T00:00:00Z,1,0,0,0 +6000033492,6001317564,Technology,Printers,1,2,Account Tracking (Copy Codes) on macOS - Konica,110," Keywords: printing, tracking, account track, preset + Aliases: konica minolta, copiers, c658, c554, 808 + + For Sharp Copy Codes see: https://psd401.freshservice.com/support/solutions/articles/6000040103 + + + +Scope: + +For MacOS Ventura or later (method is the same, images will not be accurate) + This article covers configuration of certain building copiers that require an Account Tracking / Copy Code for use. + This article does NOT cover how to install the copier. Solution Article: How to add a copier/printer on Mac OS + + + + +Definitions: + +Account Track / Copy Code: A number provided by building office admin to allow use of copiers. In some cases, the copiers require this code to be sent with each print job. + +Printer Preset: A manually-created preset selected before printing. + + + +Procedures:  + +NOTE: District devices should always be connected to the psd-auth WiFi network. It is recommended that this is double-checked before proceeding.  + Devices can only print to the building printers/copiers if they are connected to psd-auth. + Solution Article: How to check if you are on psd-auth + + + +NOTE: This process should be done in the Preview.app, the TextEdit.app, or an Office app (Word, Excel, etc.) Chrome may not let you check the 'Save Settings' box. + + +Press the Command ? Key + P which should open a printing window as shown after ~4 seconds: + + Select the printer of choice in the Printer dropdown + Scroll down to and expand the Printer Options category/dropdown menu + Click on the Output Method option + + Select/enable the Account Track option + + The copy code provided to you will be put in the Password section, and the Department Name will remain empty + + + + Enable Save Settings and click the OK button to save and close the Account Track window + Click OK to close the Output Method window + On the top of the Printing Window, click on the Preset setting + + Click Save Current Settings as Preset + + Set the Preset Name to ""Account Track"" + + +Send the print job to the copier which will make Account Track the default preset + + + ",2023-03-28T19:00:00Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,12,8,0,0 +6000023277,6000837079,Technology,Printers,1,2,Adding a Home Printer to a Chromebook (Non-HP),"Add, Printer, Chromebook, Scanner, ChromeOS, Home"," Keywords: Add, Printer, Chromebook + Aliases: Scanner, ChromeOS, Home + + Summary: + If you would like to add a personal printer to your chromebook this will walk you through the process of doing so. This is slightly different if you have a HP printer. If you do, please follow this link to a different solutions article: https://psd401.freshservice.com/a/solutions/articles/6000033477 + + Steps:  + Step 1: Connect to the internet + Important: Your printer and Chromebook must be connected to the same network. + + + Turn on your printer. + Connect your printer to the network. If you need help, follow your printer manufacturer’s instructions. + If you haven’t yet, turn on your Chromebook and sign in. + Connect your Chromebook to the same network as your printer. Learn how to connect to Wi-Fi. + + Step 2: Print a page + + + To print the page, image, or document you’re viewing, press Ctrl + p. + Next to ""Destination,"" select the Down arrow . + Select See more... + + Choose your printer. Tip: Some printers will automatically show up on this list. If you don’t see your printer on the list, you can select Manage. + Select Print. + + + Save your printer to your Chromebook + When you save your printer to your Chromebook profile, it becomes the default. + + At the bottom right, select the time. + Select Settings . + At the bottom, select Advanced. + Under ""Print and scan,"" select Printers. + Under ""Available printers to save,"" next to your printer, select Save. + Check that your printer appears at the top, under ""Saved printers."" + + + +Tip: If your printer doesn’t display, turn your Chromebook’s Wi-Fi off and on. + + Scan a document + Important: Before you attempt to scan, make sure your printer is able to do so. + + At the bottom right, select the time. + Select Settings . + At the bottom left, select Advanced. + To open the Scan app, under ""Print and scan,"" select Scan. Alternatively, to find the Scan app, open Launcher and search for Scan. + + To select your scanner, under ""Scan"" select the down arrow menu on the right. +Tip: You can customize your color mode, page size, resolution, and scan options under “More settings.” + + To start your scan, select the Scan button. + + + + ",2020-05-05T18:12:41Z,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,0,4,0,0 +6000033477,6001576430,Technology,Printers,1,2,Adding an HP Printer at home to your Chromebook,"HP, Printer, Chromebook, Scanner, ChromeOS, Copier"," Keywords: HP, Printer, Chromebook + Alias: Scanner, ChromeOS, Copier + + Summary: + If you would like to add an HP printer that you have at home to your chromebook, this article will walk you through the process of getting it set up. If your printer is not an HP, here is a link to another article which can help you: https://psd401.freshservice.com/a/solutions/articles/6000023277 + + + Set up the printer with the HP Smart app (HP+ printers only) + + To print from a Chromebook, you must set up the HP+ printer with the HP Smart app on a different computer or mobile device. This is necessary to activate the HP+ features and connect the printer to the internet. + +CAUTION:  Failure to register your HP+ printer with HP might cause your printer to stop working. + + + Install the HP Smart app from 123.hp.com or your app store. + Open the HP Smart app, and then follow the prompts to create an account, set up the hardware, and activate the HP+ features. + + For more information, go to HP+ printer setup (HP Smart app). + + + Add the printer to the Chromebook + + Connect the printer to your Chromebook with a Wi-Fi or USB cable connection to complete the setup. No drivers or apps are required to set up your printer. + + Update the Chromebook to the most current version of Chrome OS. + + Connect the printer to the same network that the Chromebook is connected to, or use a direct USB connection. + + Wi-Fi connection for printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password. + Wi-Fi connection for most printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. Within two minutes, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. The printer wireless light stops flashing when the connection completes. + Wi-Fi connection for HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes. Within two minutes, press and hold the WPS button on the router until the connection process begins. The blue bar stops flashing when the connection completes. + Wired (Ethernet) network connection: Connect the network cable to the printer Ethernet port  and to an available port on the router or access point. At the printer port, the green light should be steady and the orange activity light should blink. + USB connection: Connect the cable to the USB port on the rear of the printer  and to an available port on the Chromebook. + + + On the Chromebook, click the clock in the bottom right corner, and then click the Settings icon . + Scroll to the bottom of the screen, and then click Advanced. + + Under Printing, click Printers > Add Printer. + + If your printer displays, select it, and then click Add. + If your printer does not display, click Add Manually, and then follow the instructions. For more information, go to Chromebook Help - Set up your printer (in English). + + + + + + + + + Print from the Chromebook + + Print photos, documents, webpages, and emails through the Chrome browser and supported apps. + + Open the item you want to print. + + Click the Chrome browser Settings icon , and then select Print. + + + + Next to Destination, click Change, and then select your printer. + + + Change any desired print settings, and then click Print. + + + ",2023-03-27T20:02:50Z,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,0,10,0,0 +6000029108,6000736645,Technology,Printers,1,2,HP Click (for HP Poster Printers),"hp, poster, printer, z9"," Keywords: HP, Poster, Printer, z9 + Aliases: + + + + 1. The HP Click application can be installed in Self Service (for Mac users) and from Chocolatey GUI (for Windows Users) + + Mac Users can launch the Self Service application, click the 'Printers' category. Look for 'HP Click' - and select 'Install'. + + + Windows users can launch Chocolatey GUI (Click Windows logo in the bottom-left corner and type 'Chocolatey' - you should see it, click on it to launch).  + Once inside Chocolatey, Click 'PSD-Software' - you can search for 'Click'.  + Double-click on 'HP Click (Install)' - you should see an 'Install' button in the bottom-left corner. Installation may take a couple minutes. + + + 2. Once it is installed and ran for the first time, you may see a warning pop-up (pictured below) - simply click 'Open' (this applies to Mac only). + 3. After launching the application, it will attempt to auto-detect printers on the network. Instead of going this route, you will need to manually add the poster printer by IP. You may need to enquire for the IP address of your respective schools HP Poster Printer (exact model will likely be a HP DesignJet Z9 44in). 4. Select 'Add' at the next screen. Then enter the IP address for the Poster Printer, and click the blue arrow so the program can find the printer on the network. It will automatically fill in the name field with the model. Note: If the printer is sleeping, you may have to either touch the screen to wake it up, or enter the IP address of the printer into your web browser, and click on the 'Wake Up' button in order for the HP Click software to see the printer. The IP address below is for Gig Harbor High School's poster printer. Do not use this IP unless you are attempting to add the poster printer at GHH. + 4. You may now select 'Done'. + 5. Now proceed through the next couple screens by selecting 'One more thing' - then - 'Ok' - then - 'Done'  + 6. It's all setup to print. You may want to configure printing options, such as quality, color, etc. + 7. You simply drag and drop a file (.jpg, .png, .pdf, etc.) into the 'Add files' portion of the program: + + + 8. For additional instructions, please refer to the HP Click manual - http://h10032.www1.hp.com/ctg/Manual/c05841295 + + + + 9. If you're having issues adding/discovering/finding the printer in the app, it's likely asleep or in low power mode. Copy the IP address of the printer into a web browser (like Google Chrome) - hit enter - you should see the page below. Click 'Wake Up' - HP Click app should now be able to find and add the printer. + ",2021-12-16T21:52:19Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,2,7,0,0 +6000011968,6000130415,Technology,Printers,1,2,How to Configure Account tracking on Windows printers,"account track, windows, konica, copier code"," Keywords: Account track, Windows, Konica + Aliases: Copier Code, Copy code + + + 1.  Click Start the Window pane in the bottom left corner + + 2.  Type ""Printers and Scanners"" to search for the Printers and Scanners app + + 3.  Click on Printers & scanners + + + + + + 4.  Select the printer in question + + 5.  Click Manage + + + + + 6.  Click Printer Preferences + + 7.  Select the Basic Tab + + 8.  Click Authentication/Account Track + + + + + 9.  Enter the Account code in the Password box + + 10.  Click Verify, then Apply + ",2018-03-21T23:00:44Z,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,11,6,0,0 +6000040495,6001813135,Technology,Printers,1,2,How to Print using Secure Print Settings for a Mac,Secure Print," How to Print using Secure Print Settings for a Mac + + Note: some copiers (especially in large buildings) have their copiers set to default secure printing. In other words, they automatically require the user to put in a code as they send print jobs. Here is how to set it up if needed, this is useful if you print documents that are confidential/secure/private.  + + 1. Pick the printer you want (often workroom printers are setup to do Secure Print Jobs. Click Show Details if the window isn’t explained to show all details and choices. You will need to open a document to print to get to this setting. + + 2. Expand ""Printer Options"" and click on ""Job Handling"" + + + + + 3. Change the Document Filing option to Hold Only.  + + + + 4. Click on Authentication and User Number, enter in the 6 Digit Badge ID  + + + + 5. Click OK to return to the printer menu and select Save  + + + + How to Retrieve the Print from the Copier + + 6.To retrieve/release the secured print, sign in to the copier using your 6 Digit Badge ID. + + + 7. Click on login and then File Retrieve.  + + + + 8.Select the file and select print. Remember to select the file again and hit delete before leaving the copier as well. and Log Out. + ",2024-07-01T18:17:34Z,2024-11-21T01:33:19Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,1,5,0,0 +6000005972,6000736645,Technology,Printers,1,2,How to Print using Secure Print Settings for a PC Windows,"Secure Printing, windows"," + Keywords: Secure Printing, windows + Aliases: + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + ",2017-08-10T21:58:56Z,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,5,2,0,0 +6000021063,6000736645,Technology,Printers,1,2,How to create printer presets in MacOS - (Single-Sided Printing),"Printing, Single-Sided, Preset"," Keywords: Printing, Preset, Presets, Single-Sided, Double-Sided + Aliases: Single Sided, Double Sided +   + How to create printer presets in MacOS + + (How to print single-sided) + + This guide is intended for printing to Konica-branded Copiers (C554, C654, 754, 808, etc) + + These first set of instructions apply to macOS before Ventura (currently the latest) - Mojave, Catalina, Big Sur, and Monterey. + + macOS Ventura (13.x) instructions are at the bottom of this document. + Open up the print menu by clicking File > Print, or on the keyboard Command + P + + Select the Konica copier you’d like to print to. + If your screen looks like below, you will need to click ‘Show Details’ to see more options. Otherwise proceed to the next step. + +   + Click where it says ‘Safari’ (this will likely change depending on what program you’re trying to print in) - then select ‘Layout / Finish’. Note: ‘Safari’ may also instead say ‘Copies & Pages’ depending on your version of macOS. +   + Select Layout / Finish. You should now see Print Type: - select 1-Sided + + + With that set, you now need to save it as a preset, so this process doesn’t need to be repeated. At the top where it says Presets: - select ‘Save Current Settings as Preset…’ + + + Name the preset Singled Sided and then Save. Choose Only this printer (not all printers). Because printers use different drivers, this process must be performed per printer. You can now print and the output will be Single Sided. The next time you go to print, the Single Sided preset should be selected: + + macOS Ventura (13.x) Instructions + 1. Select the Konica Copier, and then click 'Layout / Finish' + + 2. In Layout / Finish - select '1-Sided' for the Print Type, then click 'OK' + + + 3. Save Current Settings as a Preset: + + + + 4. Name the Preset 'Single Sided' - click OK, and then print the job.  + This Single-Sided preset will be the default for that Konica copier going forward. + + + + + + ",2019-11-21T20:28:38Z,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,3,2,0,0 +6000023222,6000837079,Technology,Printers,1,2,How to install Printers for macOS & Windows,"print, printer, install"," Keywords: Install Printer, Add Printer + Aliases: Copier, Printers + + Note: For adding Sharp Copiers with Copy Codes, reference this article:  https://psd401.freshservice.com/support/solutions/articles/6000034515 + + macOS: + + Here is a help video demonstrating adding a printer on a macOS Computer through the Self Service Application: + + Link if embedded video is slow to load: https://drive.google.com/file/d/12-uGAd11OZ21VZ5UAyBaCZ4YfD2yfOFv/view?usp=sharing + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;&amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt; + + + Written direction for adding a district printer to Mac computer: + + Please make sure you are connected to psd-auth WiFi + Navigate to Finder > Applications  + Look for the Self Service app and double-click it + Once Self Service opens, look for Printer Installer [School Abbreviation] and click 'Run' + Click on the drop down list and scroll to find the desired printer and select. + Click the Add button. + Repeat steps 4-6 if other printers are required. + + + Windows Users: + + 1. Click on the Windows logo in the bottom-left corner: +   + + 2. Type \\printers and then click on OK (or hit enter). + + + + 3. A box will show up with all printers in the district: + + + + 4. As shown in the picture above, there is a search box in the upper-right corner, you can type your building abbreviation, then hit enter, to narrow down to just printers at your building. + + 5. Then, simply double-click on the printer you want to install and it will get installed. + + For additional Printers, repeat step 5. + + + ",2020-05-01T14:43:58Z,2024-08-08T00:07:02Z,2024-08-08T00:07:02Z,2025-04-01T00:00:00Z,93,89,0,0 +6000034513,6001668715,Technology,Printers,1,2,MacOS - How to Install SHARP printer/copier,"sharp, printer, macos, install, installing, account track, authentication, copy code"," keywords: sharp, printer, copier, installing printer, copy code, new printer, macos, account tracking, account track, authentication + tags: sharp, printer, copier, installing printer, copy code, new printer, macos, account tracking, account track, authentication  + Note: This article only applies to district-assigned Mac computers (connected to the PSD-Auth network on campus) for staff who have a badge.  + 1. Click ""Launchpad"" + + + 2. Click ""Self Service"" + + + 3. Click ""Install a Printer"" in the featured tab + + + 4. Click on the drop down, and select the printer you are installing + + + 5. Press add + + + 6. When prompted, enter your badge number (located on the back of your badge), and click ""submit"". + + + + 7. That's it! This message will confirm that you are all set. Click ""Finish"". + + + + Note: Your printer copy code is 6 digits long and you would use when you make copies or scan. You don't need the code to send something to print from your computer or to retrieve it from your computer. The printed documents will be already waiting for you on the paper tray.  + ",2023-07-19T17:29:56Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,13,273,1,1 +6000034524,6001668715,Technology,Printers,1,2,MacOS - Sharp Printer/Copier - Secure Print Settings,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + + 1. Open up your print settings in the document you want to print (Press [[Cmd]] + [[p]]) + + 2. Click ""Printer Options"" + + + 3. Click ""Job Handling"" + + + 4. Click ""Authentication"" + + + 5. Select ""User Number"" and type in your 6 digit copy code + + + 6. Click ""Retention"" + + + 7. Click the dropdown under ""Document Filing"" and select  ""Hold Only"" + + + 8. Click ""OK"" + + + 9. At the top of the print settings menu, click the ""None"" drop down in the Presets field + + + 10. Click ""Save Current Settings as Preset…"" + + + 11. Name the secure print preset whatever you'd like and Click ""OK"" + + + 12. Click ""Print"" + + + 13. Walk up to printer, and type in your 6 digit copy code + + + 14. Click on [[File Retrieve]]  + + + 15. Select the document you want to print, and press [[Print Now]] + + 16.  + + Made with Scribe ",2023-07-19T19:09:46Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,1,28,0,0 +6000025969,6000837079,Technology,Printers,1,2,Printing from a Chromebook (via USB Cable),"Konica, Copier, Chromebook, USB, Printing, Wire In, Printer"," Keywords: Konica, Copier, Chromebook, USB, Printing + Aliases: Wire In, Printer + + Summary: + This article will walk you through the process of printing from a Chromebook to a Konica Copier using a USB cable. + + + Printing to Konica Copier from Chromebook (via hardwire USB cable) + + 1. Connect USB cable from copier to Chromebook + 2. A message will pop up saying ‘USB printer needs configuration + + + + 3. Click on that message and it will take you right to printer settings: + + + + + 4. As seen above, there should be an entry ‘Konica Minolta__model of copier__’ + 5. In Advanced printer configuration, for Manufacturer, select Konica Minolta. For Model, select whichever model the copier is. Color is usually C658/C558. Black+White is usually 808, 754, etc. Then select Add. + + + 6. The copier should now show under ‘Your saved printers’. You can close out of settings now. + + + 7. The next time you go to print, you may have to select ‘See more…’ to see the copier you’ve just added. + + + 8. In ‘See more…’ you should see the copier, select it, and now be able to print to it. + + After adding the copier once, it should remember it the next time you sign in. + ",2021-01-22T20:06:59Z,2024-11-21T01:33:19Z,2024-08-08T21:35:39Z,2025-04-01T00:00:00Z,1,3,0,0 +6000034515,6001668715,Technology,Printers,1,2,Sharp Printer/Copier - Installation and tips,"sharp, printer, windows, install, installing, account track, authentication, copy code"," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + tags: sharp copier, sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + Note: This article only applies to district-assigned Mac and Windows computers (connected to the PSD-Auth network on campus) for staff who have a badge. Unfortunately, Chromebooks are not set up to print wirelessly at the moment. + + How to Install Printers/Copiers and add copy code: + + for Mac click here + for Windows click here + + + Copy Code + + Your printer copy code is derived from your badge number and will always be 6 digits in length. The code will always start with a '1'. Any remaining spaces after this '1' will be filled with '0's until your badge number is added, ensuring the code is 6 digits. + + Examples: + + +Badge number: 333 ? Printer copy code: 100333 + + +Badge number: 5555 ? Printer copy code: 105555 + + Badge number: 77777 ? Printer copy code: 177777 + + + + How to Secure Print  + + MacOS + Windows + + + How to scan and email documents + Scanning/Emailing a Double Sided Document + + Manuals  + + BP-70C45 + BP-70M75 + ",2023-07-19T17:49:37Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,13,513,4,1 +6000034527,6001668715,Technology,Printers,1,2,Windows - Sharp Printer/Copier - Secure Print Settings,110," keywords: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + tags: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + 1. Open up your print settings in the document that you want to print. + + + 2. Click on ""More Settings"" + + + 3. Click on ""Print using system dialog..."" + + + 4. Make sure the printer you want to print to is selected + + + 5. Click on ""Preferences"" + + + 6. Click on ""Job Handling"" + + + 7. Under ""Document Filing"", select ""Hold Only"" + + + 8. In ""Authentication"", select ""User Number"" and type in your 6 digit copy code + + 9. Click [[OK]] + + + 10. Click [[Print]] + + + 11. Walk up to printer, and type in your 6 digit copy code + + + 12. Click on [[File Retrieve]] + + + 13. Select document you want to print, and press [[Print Now]] + + + 14.  + + ",2023-07-19T19:35:06Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,3,22,0,0 +6000034514,6001668715,Technology,Printers,1,2,Windows - Sharp Printers/Copiers - How to Install Printer and Apply Copy Code,"sharp, printer, windows, installl, installing, account track, authentication, copy code"," keywords: install a printer, sharp printer, copier, installing printer, copy code, new printer, windows, authentication + aliases: sharp, printer, copier, installing printer, copy code, new printer, windows, account tracking, account track, authentication + + Note: This article only applies to district-assigned Windows computers (connected to the PSD-Auth network on campus) for staff who have a badge. Personal computers and PSD Chromebooks are not supported at this time. + + 1. Press the start button + + + + + + 2. Type ""\\printers"" and press [[Enter]] + + + 3. In the search bar, type in your building abbreviation and hit [[Enter]] + + + + + + 4. Identify the printer you want to install, and double click on it. + + + + + 5. Open up Chrome, and then open up your print settings + + + + + + 6. Make sure you have the proper printer selected  + + + + + + 7. You may have to find it by clicking on [[See More...]] + + + + + + 8. Once the right printer is selected, press [[More Settings]] + + + + + + 9. Scroll to the bottom, and click on ""Print using system dialog..."" + + + + + + 10. In the window that pops up, make sure that the proper printer is highlighted again and click on [[Preferences]] + + + + + + 11. Click ""Job Handling"" + + + + + + 12. Click on the dropdown and select User Number + + + + + + 13. Type in your 6 digit Copy Code + +Your printer copy code will be 6 digits long and will be based off of your badge number. They will always start with a 1. Then, depending on how long their badge number is, they may have 0’s after the 1 to make it add up to 6 digits. For example, if my badge number is 333, my copy code would be 100333. If my badge number is 5555, my copy code would be 105555. If my badge number is 77777, my copy code would be 177777. + + + + + + + 14. Press [[OK]] + + + + + + 15. First click apply, then press print to test that it works! Good job! + + + ",2023-07-19T17:48:08Z,2024-08-08T00:07:03Z,2024-08-08T00:07:03Z,2025-04-01T00:00:00Z,15,310,0,2 +6000031827,6000837079,Technology,Professional Development,1,1,How to Access SketchUp For Schools,110," Keywords: Curriculum, portal, app + Aliases: 3D Modeling, architecture, engineering, EDU + + The below video covers signing into Chrome for the first time, and then navigating to SketchUp For Schools, which is web-based. + + + + 1. From the Portal (portal.psd401.net) > Curriculum > SketchUp for Schools + + 2. Following this link: https://edu.sketchup.com/app/ + + 3. From any Google URL / Service by clicking the 'waffle', scrolling down to 'SketchUp for Schools' - and selecting that, as shown in the screenshot below. + + + + + Students and Staff will want to be logging-in using Google. If it says you don't have access, or you get some other error, you will want to sign-out (click on your profile picture in the top-right corner, and then 'Sign out'. Then choose 'Sign In with Google' - and select your PSD Google account. ",2022-09-09T21:08:57Z,2024-03-18T09:11:39Z,2024-03-13T19:08:38Z,2025-04-01T00:00:00Z,0,0,0,0 +6000035086,6001668715,Technology,Professional Development,1,2,TypingClub - Restore Access,110," Keywords: typing, club, typingclub, archived, disabled, error + Aliases:  + + ""Error This user has been disabled. Please reach out to TypingClub support and provide the following code for identification purposes: 1694458842.5289173.13459"" + + If you are receiving this error, it is possible that the student has been archived in TypingClub. To unarchive, click the link below and follow the instructions.  + + https://www.edclub.com/help/student-management/student-profile-management/archive-students.html + + If this does not resolve the issue, please submit a ticket here and we will work with you to find the solution. ",2023-09-12T14:31:33Z,2024-03-18T09:11:43Z,2024-03-13T19:11:45Z,2025-04-01T00:00:00Z,0,1,0,0 +6000028107,6000580664,Technology,Promethean Boards,1,2,Cleaning a Promethean Titanium ActivPanel,"promethean, promethean panel, clean, cleaning"," + Keywords: promethean, promethean panel, clean, cleaning + Aliases: + + +From Promethean Support 1204 – How do I clean my Promethean products? + + We (Promethean company) recommend the use of 70-90% Isopropyl Alcohol (IPA) or 70-90% Ethanol in line with the World Health Organisation (WHO) guidelines for effective surface disinfectant against COVID-19 + + + Please follow the steps below to safely and properly sanitise your Promethean products: + + Disconnect the product from its power source. + Lightly apply 70-90% Ethanol or 70-90% IPA to a 100% cotton microfibre cloth (recommended to spray onto the microfibre cloth). Do not apply liquids directly to the ActivPanel or any Promethean device. + +For ActivPanels: + In a single direction, wipe down the cover glass of the ActivPanel making sure to avoid the narrow sides of the touch bezel. Do not apply excessive pressure to the glass. + For the other surfaces use only the lightly dampened cotton microfibre cloth to avoid malfunction and possible permanent damage to electronic parts, lightly clean the surface of the product, avoiding any connection points or ventilation holes. + After the application, dry the cover glass with a clean and dry microfibre cloth. + + + +For all other products: + Using only lightly dampened fabric to avoid malfunction and possible permanent damage to electronic parts, lightly clean the surface of the product, avoiding any connection points or ventilation holes. + After the application, dry the product with a clean and dry microfibre cloth. + + + + Please follow all safety and handling instructions listed with the cleaning solution and keep out of reach of children. + For schools conducting an overall deep clean of their facilities, here are steps to appropriately protect your Promethean ActivPanels and projectors in advance of chemicals being sprayed or fogging devices being employed: + + Disconnect the product from its power source. + Cover the product to prevent damage to internal electronic components. + Remember to remove any covering before use. + Please ensure that those with access to the ActivPanel or projector are aware of the cleaning procedure. + + If your Promethean product still has stubborn marks, please contact Promethean Technical Customer Support for further advice. + Good personal hygiene practices of washing hands should be employed before and after use of Promethean products. + ",2021-09-03T16:55:51Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000031778,6000736645,Technology,Promethean Boards,1,2,How to Change the Resolution when Hardwiring Laptop to Promethean Panel,"Promethean Panel, Resolution"," Keywords: Promethean Panel, Resolution + Aliases: + + + + If after you connect your laptop to the Promethean Panel using the cables and change the ""Source"" to HDMI2, and the resolution is wrong (often way too small), follow the steps below.             + + + + Mac: System Preferences > Displays > Change from 'Optimize for Promethean' to 'Optimize for Apple Display'. It's scaled for Promethean (4K resolution), need to change to scale for the laptop's display. + + + + + Windows: (From Desktop) > Right-Click > Display Settings > Scale and Layout > Change the scaling from 100% up to like 200% or whatever looks good  +              ",2022-08-31T12:22:35Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029672,6000837079,Technology,Promethean Boards,1,2,How to Clear Cache for App on Promethean Panel,"Promethean, Promethean Panel, clear cache"," Keywords: Promethean Panel, Clear Cache + Aliases: + + + + + Sometimes, if an app on your Promethean panel is not working correctly, you can clear the cache + data for it. + + + Start by opening the Locker app + Select Settings + In Settings, select 'Apps' + In Apps, select the app you want to clear cache on (Google Drive / Chromium / Chrome, etc.) + You should now be in 'App info' for the app you selected + Tap 'Storage' + You should now see the option to delete cache and/or data. I would suggest clearing both. + + ",2022-02-16T20:01:57Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,1,0,0 +6000027927,6000542926,Technology,Promethean Boards,1,2,"How to Display Your Laptop, Chromebook, or iPad to a Promethean Panel","promethean, promethean panel, screen share, screenshare, iPad, Chromebook"," Keywords: promethean, promethean panel, screen share, screenshare, ipad, Chromebook + Aliases: + + + Projecting your Mac Device to Promethean Panel (wirelessly): + Video Transcription Summary:  + + The video demonstrates how to wirelessly connect a MacBook Air to a Promethean Active Panel. The process involves: + + Using the Launchpad on the MacBook Air to access Self-Service. + Finding and installing the Promethean Screen Share application from Self-Service. + Opening the Screen Share application, which has a dark blue logo with two displays. + On the Promethean Panel, selecting the Screen Share option to display a connection number. + Entering this number into the Screen Share application on the MacBook Air and optionally naming the connection for display. + Enabling touchback feature in the MacBook Air's system preferences under security and privacy settings, requiring a password and authorization. + Once the touchback is enabled and Screen Share is authorized, entering the waiting room, which connects the MacBook Air to the Promethean Panel. This allows the user to control the MacBook Air directly from the panel. + To disconnect, the user needs to stop screen sharing from the Screen Share app on the MacBook Air. + After disconnecting, the user can return to using other functions of the Promethean Panel by accessing the menu. + + This method enables effective interaction with the MacBook Air through the Promethean Panel, facilitating presentations and educational activities. + + Projecting your Windows Device to Promethean Panel (wirelessly): + Video Transcription Summary:  + + The video provides a guide on connecting a Microsoft Surface laptop wirelessly to a Promethean Active Board or Active Panel. The steps are as follows: + + Install the Promethean product 'Screen Sharing' from Chocolatey on the Surface laptop. + Pin Chocolatey to the taskbar for easy access, find the 'Promethean Screen Share' app within Chocolatey, and install it. The app is identified by a dark blue icon. + After installation, the Screen Share shortcut appears on the desktop of the Surface laptop. + On the Promethean Panel, press the home or menu button and select the Screen Share icon to get a unique panel number for that classroom. + Enter this panel number and your name (and optional title) on the Surface laptop to connect to the panel. + Enable the touch interaction feature if desired, then enter the waiting room and confirm on the board to complete the connection. + The Surface's display will be mirrored on the panel, allowing interaction with applications like Google Docs or the media player via the touch feature. + To disconnect, use the Screen Share app on the Surface and select 'Stop Screen Sharing.' + Finally, use the menu button on the Promethean Panel to return to its home screen or to access other features like the whiteboard. + + This process enables a wireless connection between the Surface laptop and Promethean equipment, facilitating interactive presentations or lessons. + + How to Project your iPad to your Promethean Panel  (wirelessly):  + + + Video Transcription Summary: + + The video outlines the process of wirelessly connecting a Microsoft Surface laptop to a Promethean Active Board or Active Panel. Key steps include: + + Installing the Promethean Screen Share application, available in Chocolatey for Microsoft Surface devices. + Locating Chocolatey by using the Windows button or Start menu, and pinning it to the taskbar for convenience. + In Chocolatey, accessing 'PSD Software' to find the Screen Share application, characterized by a dark blue icon. + Once installed, a shortcut for Screen Share appears on the Surface's desktop, or it can be found in the applications list. + On the Promethean Panel, selecting the Screen Share option and entering the unique panel number displayed, along with the user's name and title for identification. + Enabling the touchback feature if desired by checking the relevant option. + Confirming the connection on both the laptop and the panel to begin screen sharing. + The Surface's display will appear on the Promethean Panel, allowing for interactive control. + To disconnect, selecting 'Stop Screen Sharing' on the Screen Share app. This will cease the sharing and return the panel to its normal state. + + The video demonstrates this process in a straightforward manner, making it easy for users to follow and replicate the setup. + + Mac, iPad and iPhone users can connect to a Screen Share session using AirPlay. Ensure your ActivPanel Elements Series and Apple device are connected to the same network. + Open the Screen Share app on the ActivPanel. + + + +macOS Big Sur or later Click the Control Centre icon in the menu bar and select Screen Mirroring. + + Select the ActivPanel to connect and mirror your screen. + + +macOS Catalina or earlier Click the AirPlay icon in the menu bar and select the ActivPanel to connect and mirror your screen. + + + +iOS and iPadOS Open Control Centre: + + On iPhone X or later or iPad with iPadOS 13 or later: swipe down from the top right-hand corner of the screen. + On iPhone 8 or earlier, or iOS 11 or earlier: swipe up from the bottom edge of the screen. + + Tap Screen Mirroring and select the ActivPanel from the list. + + For help with AirPlay and Screen Mirroring, please visit Apple Support. + + + How to Hardwire your Laptop to Promethean Panel:  + Video Transcription Summary: + + The video provides instructions on how to hardwire a Peninsula School District laptop to a Promethean panel using an HDMI cable. The process involves: + + Using a hub extender, provided with the laptop, as both MacBook Pros and Microsoft Surfaces lack an HDMI port. + Connecting the hub extender to the laptop and using its HDMI port to connect to the Promethean panel. + Turning on the Promethean panel and selecting the first user option. + Plugging the HDMI cable into the hub extender and selecting 'HDMI' from the panel's source menu to duplicate the laptop's display on the panel. + Optionally extending the display to perform different tasks on the laptop while projecting separate content on the panel. + Audio from the laptop will output through the Promethean board or connected classroom speakers. + To disconnect, ensure the panel is on the correct source, then unplug and store the HDMI cable. + + This setup limits mobility as the user must remain tethered to the panel but allows for effective presentation and use of the Promethean panel. + + How to Project a Chromebook to a Promethean Panel: + +  Video Transcription Summary:  + + The video tutorial explains how to connect a Chromebook to a Promethean board for screen projection. Key steps include: + + Turning on the Promethean panel and loading it to the landing page. + Using the 'Promethean Screen Share' extension, specifically designed for Chromebooks (not for use with MacBook or Microsoft Surface laptops). + Opening the Chrome browser on the Chromebook, where the extension should already be auto-installed for staff and students. + Pinning the 'Promethean Screen Share' extension, identified by a dark blue circle with white monitors, for easy access. + Opening the connection interface by clicking the extension and using the menu on the Promethean panel to open the 'Screen Share' or 'Active Panel Screen Share' tool. + Entering the code displayed on the panel and the name of the user into the Chromebook to connect. + Choosing the specific window to share on the panel and clicking 'Share'. + Managing participant sharing through the panel's waiting room feature, useful for multiple presentations. + ",2021-08-19T20:28:55Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,3,22,0,0 +6000029838,6000542926,Technology,Promethean Boards,1,2,How to Install Apps (Specifically Google Chrome) on a Promethean Panel,"Installing apps, Promethean Panel, Promethean"," Keywords: Install Apps, Promethean Panel + Aliases:Promethean Board apps + + + + The video walks through how to install apps directly on the Promethean Panels. + + + + + Video Transcription Summary: + + In the video ""Installing Apps (Specifically Chrome) on a Promethean Panel,"" Angela May guides viewers on installing Google Chrome on a Promethean Panel. She explains that while these panels come pre-loaded with Chromium, Google Chrome is preferred for its enhanced functionality, especially when used with edtools accounts. The installation process involves: + + Accessing the Play Store from the panel's locker, usually found on the third page. + Ensuring you are logged into the correct account, preferably an edtools account. + Searching for 'Google Chrome' in the Play Store and clicking the green 'Install' button if Chrome is not already installed. + After installation, Chrome will appear in the locker and apps section of the panel. + Once opened, Chrome should recognize the user's edtools account, ensuring a better browsing experience and compatibility with certain online content like safe share and YouTube videos. + + Angela emphasizes the importance of using Chrome for a better overall experience on the Promethean Panel. + + ",2022-03-07T16:00:46Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,3,2,0,0 +6000029580,6000580664,Technology,Promethean Boards,1,2,How to Prepare Your Promethean Panel for a Guest / Substitute Teacher,"Substitute, Promethean Panel, Promethean"," Keywords: Substitute, Promethean, Promethean Panel + Aliases: + + Preparing Your Promethean Panel for a Substitute/Guest Teacher + + If you are a Google Drive user, you can leverage the Shared folder feature and the Guest Profile on the Promethean ActivPanel to provide a substitute with access to learning supports and/or materials right on the ActivePanel! This option enables a substitute teacher to simply click on the link or video ou placed in the slide or doc to view on the panel. See demonstration videos at the bottom for more. + Step 1: Set up a Substitute/Guest Teacher folder in Google Drive  + + Create a new folder to hold the files you want to share with a substitute teacher. + Set the Share Permissions to Anyone with the link as Viewer and click Done. + + + + This folder is where you will place any files you want a substitute guest teacher to access. We recommend you keep it simple, a Google Doc or Slide deck with directions and links to lesson materials that can be accessed directly on the Promethean ActivPanel.  You can always add or move files as needed. + + Step 2: Create Google Doc that will hold the link to Sub Folder + + Create a doc in the sub folder + + Add a message and link to the Substitute/Guest Teacher folder in Google Drive + + Add directions for guest teacher and title of sub folder + Open the Sub folder drop-down menu, go to Get Link and select Copy Link + Return to document, highlight title of folder and Insert Link + + + + + REGARDING VIDEOS: If you have videos that you want to provide your substitute, it is highly recommended that you embed those videos into Google Slides and then share that slidedeck by placing the link to the slidedeck on the Google Doc that you will be creating for your sub. If you create your own videos with a tool like WeVideo, you will either have to upload them to YouTube or embed them into a slidedeck to ensure that they can play for the substitute teacher. It’s also worth mentioning: don’t forget to check your Share settings in your Google Drive. Make sure your videos and files are marked as Anyone with Link. Here is a help video on how to embed videos into Google Slides: https://youtu.be/NQvOw--6ZeI.  + + IMPORTANT NOTE: If you have videos that you want your substitute teacher to show videos, we strongly recommend sharing the folder with the profile account that’s colored and is called “New User” or “Teacher” (not the grey Guest accounts), This is because the Teacher or New User profile accounts have had a Securly certificate installed; hence, aspects of the Internet, Youtube, etc. will function much better while using those profile accounts rather than the Guest accounts. All generic Teacher or New User profile accounts should have a pin of 1111. It is suggested that you link your Google Slidedeck to your Substitute Document (that you share with your sub).  + If there are no extra generic New User or Teacher profile accounts, put in a ticket and one will be created for you.  + Step 3: Add Guest Profile Linking Document to Guest, New User, or Teacher Profile on ActivPanel + Open Guest, New User, or Teacher Profile on ActivPanel  + + + Select Locker > Chromium. The Locker will automatically open to the Apps tab, but you also can access it by tapping the cube icon to access Apps. + + + + + + Type portal.psd401.net into the search and tap the return arrow. + + + + Sign in to your account. + Open Google Drive. + + + + From Google Drive go to Recent or search for the Substitute/Guest Teacher folder and Guest, New User, or Teacher Profile Linking Document you created earlier. Select NO THANKS if you see Edit with the Docs app. + + + Click on the download icon and then select Continue on the pop up asking for storage access. + + + Select ALLOW on Allow Chromium to access photos, media, and files on your device. + + + + The file is now available in Downloads on the Guest, New User, or Teacher Profile.  + Access files from Locker > Files > Downloads + + + + + + + + When signing out of the Guest profile, select SAVE on the Clean up prompt.                    *Deleting will remove the Guest Profile Linking Document you just downloaded to Files. *If the Guest profile is deleted when someone signs out, you would need to repeat Step 3 and add the Guest Profile Linking Document to downloads again.  You will not lose any links or files in the folder. + + Step 4: Sharing Directions with the substitute/guest teacher + You can now share the following help document with a guest teacher by adding the link directly in the Absent Management job, emailing it to the sub, or leave it with your sub plans or the office manager. + Substitute Access to Guest Profile Linking Document on a Promethean Panel + + Anytime you want to make changes or add something for a substitute, you simply access the shared folder and update or add the item. The link you have in the Guest Profile Linking Document is live and will reflect any changes you make to the folder.  + + We recommend keeping only what the substitute guest teacher will need for that day(s) in the folder. You can keep the ‘Mrs. Squires Substitute Folder’ as a subfolder in a Sub Prep folder along with all the files you may want to pull from use in planning. + + + + When returning to the classroom, you may want to check the Guest profile to make sure the correct file is still in downloads. *If the Guest profile is deleted when someone signs out, you would need to repeat Step 3 and add the Guest Profile Linking Document to downloads again.  You will not lose any links or files in the folder. + Considerations for protecting profiles + If you have set up and personalized the Teacher profile on the ActivPanel and signed in to your edtools account, you will want to be sure to have secured the profile with a PIN.  See this support document for more information: Profile PIN and adding Google Drive   + Demonstration videos: + Video Directions for Step 1: Set up a Substitute/Guest Teacher folder in Google Drive  + Video Directions for Step 2: Create Google Doc that will hold the link to Sub Folder + Video Directions for Step 3: Add Guest Profile Linking Document to Guest Profile on ActivPanel + Video Directions for Step 4: Sharing Directions with the substitute/guest teacher ",2022-02-08T17:56:34Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,4,0,0 +6000032366,6000736645,Technology,Promethean Boards,1,2,How to Present Character Strong Slidedecks Directly on a Promethean Panel,"Character Strong, Promethean Panel, Slidedeck"," + Keywords: Promethean Panel, Slidedeck, Character Strong + Aliases: + + + + + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + Please note: Clicking on embedded links in the slides will open new tabs. This can lead to confusion and may slow down the panel's performance if there are too many tabs open. To maintain optimal functionality, it is advisable to close these tabs promptly once they are no longer needed. + + Video Transcription: + The video ""How to Present Character Strong Slidedecks Directly on Promethean Panel"" by Angela May, uploaded on November 16, 2022, is a brief tutorial of 109 seconds, focusing on presenting Character Strong slidedecks using a Promethean panel. Key points include: + + +Accessing Character Strong: Users need to log into the portal, navigate to the curriculum folder, and open the desired Character Strong item. + +Loading Slidedecks: From the Character Strong landing page, selecting a topic (e.g., 'Worries and Wonders') opens the slides. + +Presentation Mode: After opening a slide, clicking on certain options enables the presentation mode. This mode allows users to navigate through the slides using touch gestures on the Promethean panel. + +Using Google Slides on the Panel: The presentation opens in Google Slides, identifiable by its interface. Users can advance slides with their finger directly on the panel. + +Remote Control Functionality: For panels that have been recently updated, a remote control can be used to advance and reverse slides. The presence of light pastel buttons on the panel indicates that it is updated and compatible with the remote control functionality for Google Slides and Canvas slides. + + Angela May concludes by offering assistance for any issues users might encounter with Character Strong on the Promethean panel. The video is aimed at educators who use Character Strong materials and need a straightforward method to present them interactively in a classroom setting. + + ",2022-11-16T16:30:09Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029735,6000542926,Technology,Promethean Boards,1,2,How to Save PDF files in Whiteboard on Promethean Panels,"PDF, Whiteboard, Promethean Panel"," Keywords: PDF, Whiteboard, Promethean Panel + Aliases: + + + Currently, the most successful way of saving PDF files using the Whiteboard app on a Promethean Panel (if you have your Google Edtools Account set up on the panel) is: + + Three-dots-more + Save as PDF Screenshot + Save to Device + Click on your Google Drive on the left + You might then have to click on ""My Drive"" + Type what you want for a file name of the file + Click Save + + Video Transcription: + + The YouTube video titled ""Saving PDFs from Promethean Panels"" by Angela May, uploaded on February 23, 2022, provides brief instructions on how to save PDF files from Promethean Panels to Google Drive. Here is the summary of the process: + + Choose 'Save As' Option: Start by selecting the 'Save As' option from the three dots (more options) menu. + Select PDF Screenshot Option: In the 'Save As' menu, pick the 'PDF Screenshot' option. + Save to Device, Not Drive: Instead of choosing 'Drive', select 'Save to Device'. + Access Google Drive: Once 'Save to Device' is selected, navigate to your Google Drive on the left side of the screen. + Select 'My Drive': It’s important to specifically hit 'My Drive'. + Name and Save the File: Finally, name your file and save it. It will then be stored in your Google Drive. + + The video is a straightforward tutorial on saving files as PDFs directly to Google Drive from Promethean Panels. + ",2022-02-23T01:49:39Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029861,6000736645,Technology,Promethean Boards,1,2,How to Save PDF files to your Google Drive on a Promethean Panel,"PDF, Google Drive"," + Keywords: PDF, Google Drive,  + Aliases: + + + + + + + + Video Transcription: + + The video ""How to Save PDF files to your Google Drive on a Promethean Panel"" by Angela May, uploaded on March 8, 2022, is a short instructional video lasting 46 seconds. It explains the process of saving PDF files to Google Drive directly from a Promethean Panel. Key steps include: + + +Saving as PDF: On the Promethean Panel, you should select the 'Save as' option from the three dots menu and choose the 'PDF screenshot' option. + +Saving to Device: Contrary to what might seem intuitive, instead of selecting 'Drive', you need to choose 'Save to device'. + +Accessing Google Drive: After choosing 'Save to device', open Google Drive on the panel. + +Selecting 'My Drive': In Google Drive, make sure to click on 'My Drive'. + +Naming and Saving: Finally, name the file as desired, and it will be saved to your Google Drive. + + Angela succinctly describes these steps, making it easy to follow for anyone looking to save PDF files from a Promethean Panel to Google Drive. ",2022-03-08T23:46:00Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029570,6000580664,Technology,Promethean Boards,1,2,How to Set Promethean Profile PIN,"promethean, promethean panel, pin, pin code"," Keywords: promethean, promethean panel, PIN, Pin code + Aliases: + + + + Please see this doc to guide the steps for setting up a PIN and other Panel settings. + + Profile PIN and adding Google Drive   + + + Set or change a PIN on your Teacher panel profile + User Profiles: Adding Security Your ActivPanel Titanium has User Profiles that enable multiple educators to make the most of a single ActivPanel. To create a PIN or password for a user profile, select the Unified Menu, then tap New User or Teacher, or your name if you have already renamed your profile. The default PIN set for profiles is 1111, if there's a teacher's old profile on the board who no longer uses it the default pin might let you use it. If there are no open profiles to use please call x3711 or submit a ticket and a tech will come assist you in setting up a new profile. +   + + + Go to Settings > More Settings > Security & Location and select Screen lock. + +   +   +   +   +   +   +   +   + +   +   +   +   +   +   +   +   + On Choose screen lock, select PIN +   + + +   +   +   +   +   +   +   +   +   +   +   +   +   + Choose between creating a PIN or a password. A PIN is a numeric code between 4 to 16 digits, whereas a password can be a combination of alphanumeric characters between 4 to 16 digits. Depending on your selection, input your PIN or password. Select Continue. You will be prompted to confirm your PIN or password. Tap OK. We strongly encourage you to have a minimum of a 6-digit code for protection of your profile account and all accessible tools associated with your account.   Note - a forgotten PIN or password CANNOT be retrieve + + +   + + When you're returned to the Security & Location screen, your form of security now displays under Screen lock. Use the arrow next to Security & Location to go back. +   + When you leave your panel unattended, lock your profile by selecting your Profile and clicking on the lock icon.  + +   +   +   +   +   +   +   + + To sign out, select the Unified Menu, then User, and sign out.  + +   + + You will be returned to the Sign-in screen. When you select your profile again to sign back in, you will be prompted to enter your PIN or password.  +   +   +   +   + To change or remove your PIN or password, sign in to your user profile. From the Unified Menu, tap Locker. Select the Settings tab, then More Settings. Tap Security & Location. Select Screen Lock. You will be prompted to enter your existing PIN or password once more. From here, select None to remove the security altogether, or tap PIN or password to change your pin or password. If you want to stay signed into your @psd401.net account (Google Workspace) on this profile, you should have a PIN set up and lock your panel any time you are not in the room. +   + Personalize the ‘Teacher’ profile with your name. Select gear and click on name to add your name +   + If you need an additional profile added, please submit a ticket in Service Central.  ",2022-02-07T16:20:12Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,4,14,1,0 +6000030163,6000580664,Technology,Promethean Boards,1,2,How to Update Promethean ActivPanel,"Promethean, Panel, Update"," Keywords: Promethean, Promethean Panel, Update + Aliases: + + + This is only available from the Owner profile. + To check the Mainboard firmware version, open the Unified Menu and tap the Locker icon on the dock to display your apps. + + Tap the Update app. + + The Mainboard firmware version is displayed in this window. + + + In the Update app, tap Check for Updates. The ActivPanel will connect to the ‘Over-the-air’ update server, and the latest Mainboard firmware version will be located for your ActivPanel. + Tap Update and follow the instructions on screen to proceed. + Once updated, the ActivPanel will restart. Do not interact with the ActivPanel until it has fully restarted. + ",2022-04-08T15:11:43Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,1,0,0 +6000040615,6000736645,Technology,Promethean Boards,1,2,How to create a Promethean account,110," Keywords: Promethean, Promethean Panel, Promethean Account + Aliases: + + + + To create a Promethean account for yourself. + + +1. Go to this link one.prometheanworld.com or type it in a web browser. + + +2. Select Create your account. + + +3. Choose Continue with Google + + +4. Choose an account- chose or enter your district account Name@psd401.net + + +5. Sign in to prometheanworld.com- click Continue + + +6. Complete your account- Fill out short form with your name, Job (teacher), Country, Language, and agree to the terms, then click Complete account button at the bottom + + + ",2024-07-17T13:48:55Z,2024-07-17T16:51:01Z,2024-07-17T16:51:01Z,2025-04-01T00:00:00Z,1,18,0,0 +6000027299,6000837079,Technology,Promethean Boards,1,2,How to use Promethean Screen Share Chrome Extension Usage,"promethean, screen share, Chromebook, schreenshare, promethean panel"," Keywords: Promethean, Promethean Panel, Screen Share, Screenshare, Chromebook + Aliases: + + + + + The Promethean Screen Share Chrome Extension is automatically installed whenever a student or teacher logs into a Chromebook.  + + If you are a staff member not using a Chromebook, you should be using the Promethean Screen Share Desktop Application. This is typically pre-loaded on your laptop, but if it isn't, you can use Chocolatey (Windows) or Self-Service (MacOS) to install it yourself.  + + This article is for students and teachers on a Chromebook, using the Chrome Extension. + + If the user isn't seeing the Promethean Extension (where the extension icons are), it likely isn't 'pinned'. + + 1. Click on the puzzle piece icon in the upper-right corner. + + + + + 2. It will bring up a list of extensions that are installed. Look for 'Promethean Screen Share'  + 3. Click on the pin icon to the right of Promethean Screen Share. + + + + 5. You can now click on the Promethean Screen Share Extension Icon to use it. + + + + 6. On the Promethean TV, open the 'Screen Share' app. + 7. On the Chromebook, enter the Panel ID that is displayed on the Promethean TV. + 8. Enter your name, then click 'Enter Waiting Room' + 9. On the Promethean TV, you can then admit the student to share their screen by selecting their name, then 'share'. + + Note: If you have a laptop, it would be better to use the Promethean Screen Share app (found in Self Service) because the app functions better on the laptop. Also, you can have touchback capabilities using the app.  ",2021-06-04T19:08:52Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,2,1,0,0 +6000033478,6000736645,Technology,Promethean Boards,1,2,How to ?Add Google Drive app from the Google Playstore,"promethean, promethearn panel, google drive"," +How to Add Google Drive app from the Google Playstore + + + Keywords: promethean, promethean panel, Google Drive + Aliases: + + + + Please see this doc to guide the steps for adding Google Drive App and other Panel settings. + + Profile PIN and adding Google Drive  + + + Add Google Drive app from the Google Playstore + + Access applications by selecting the Unified Menu, then tapping Locker. +   + +Within the Locker, locate and select the Google Play Store app.  +   + + Sign in to Play Store with edtools account. Accept terms and conditions.   + + You will be prompted to sign in the PSD User Sign in @psd401.net account first and then the PSD User Login screen where you will enter district username and password and Login.  + From here, you can search for apps to install. Once installed, you will access the Apps in the locker.  You can hold the app icons to drag and drop them to different pages of the Locker and/or reorder the icons listed.  + ",2023-03-27T20:19:49Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040675,6001813135,Technology,Promethean Boards,1,2,Importing Smart Notebook and Powerpoint files into Activinspire,"Activinspire, Importing Smart Notebook, Promethean"," + + ",2024-07-23T23:49:17Z,2024-07-29T17:02:21Z,2024-07-29T17:02:21Z,2025-04-01T00:00:00Z,2,1,0,0 +6000026075,6000837079,Technology,Promethean Boards,1,2,Installing and Using Promethean Screen Share App (Mac + Windows),"promethean, Promethean Panel, screen share, screenshare"," Keywords: promethean, promethean panel, screen share, screenshare + Aliases: + + + The Promethean Screen Share Desktop Application is the most reliable way to share your computer's screen to the Promethean Board. It also gives you the ability to remotely control your computer through touch feedback on the Promethean. + Projecting your Mac Device to a Promethean Panel: + +   + Projecting your Windows Device to a Promethean Panel: + + Installing (MacOS) + 1 - Open the Self-Service Application: + 2 - In the ‘Teaching Tools’ category, look for ‘Promethean Screen Share’ - Click Install + + 3 - The Application will install and now show up in Finder > Applications or in Launchpad.  + + Installing (Windows) + 1 - Open Chocolatey and install Promethean Screen Share. (See How to use Chocolatey https://psd401.freshservice.com/a/solutions/articles/6000026420 for more help) + 2 - The Application will install and now show up in your Apps list. + + Using The Software (Mac + Windows) + 1 - Launch the Screen Share Application from Mac launchpad, Windows app list, or dock. (We recommend pinning the app to your dock for easy access ) + 2 - The program should look the same on both MacOS and Windows. + 3 - On your Promethean Board, tap on the ‘Screen Share’ application to get to the waiting room.  + + 4 - Back on your computer: + + Enter the Panel ID that is shown on your Promethean. Then enter a name. + If you would like to control your computer from the Promethean, check the box. + Click ‘Enter Waiting Room’ + + + 5 - On your Promethean Board, you should see your name in the waiting room. Tap a name to share a single screen or select up to four names to share simultaneously. Once you have selected their names, tap the orange Share button at the bottom of the waiting room window. + + 8 - At this point you should now see your computer screen on the Promethean Board. ",2021-02-05T19:13:51Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,1,14,0,0 +6000040968,6001813135,Technology,Promethean Boards,1,2,Printing/Merging Labels with Avery Design and Print,"Avery Labels, Merge"," Head over to  https://www.avery.com/software/design-and-print/  + + 1) Click the icon on the top of the page to log in, if this is your first time using Avery online click Create an account. + + 2) Once logged in click on Start your Design + + + + 3) On the next page search and select your label. + + + 4) Once you have your label selected click on the blank label + + + + 5) Click on Import Data, then Start Import Merge  + + + + 6) Click on browse for file and select your .csv (to save a Google Sheets file as .CSV open the sheet and select File>Download>Comma Separated Values .csv) + + + Once uploaded you can check that the data looks correct, if so click next + + + 7) From here you can drag over the fields you want to merge and arrange (we will have more options to center and style in a later step.) +   + + 8) Click next and Finish. From here you can center and style the sample merge to your liking. When done click Review and Print + + + 9) Lastly, click on Get PDF to Print + + + + + + ",2024-09-13T15:52:37Z,2024-09-24T17:37:02Z,2024-09-24T17:37:02Z,2025-04-01T00:00:00Z,2,31,0,0 +6000027469,6000580664,Technology,Promethean Boards,1,2,Promethean In-Depth User Guide,"promethean, promethean panel"," Keywords: promethean, promethean panel + Aliases: + + If you would like a deep dive of all functionalities of your promethean board, follow the below link to Promethean's website. Click the guide for ""Titanium"" and it will open an up-to-date PDF for how to use the promethean board. https://learn.prometheanworld.com/resources/ + + + + ",2021-06-23T16:40:30Z,2024-08-13T01:10:56Z,2024-08-13T01:10:56Z,2025-04-01T00:00:00Z,11,4,0,0 +6000039468,6001317564,Technology,Radios,1,2,Programming Hytera Radios,110," Definitions + + +Codeplug: A configuration file for a radio containing all necessary operational settings. + +Handheld Radio: A portable communication device used for two-way radio communications. + + + Scope + This guide focuses on cloning and transferring codeplugs between radios, not on creating or editing channel configurations. + + + Equipment Needed + + Hytera Radios (source and target, must be the same model, as observed on the front) + Hytera programming cable (Cable is located at DCRC in radio box) Reference the Radio Models and Accessories Spreadsheet for programming cable models and purchase links + + Radio Programming Laptop (Lenovo E14, located at DCRC, 30690951622677) + + + + + +1. Preparation + + + +Log in on Radio Programming Laptop (Administrator account recommended but not required, a generic radio programming user may be a better option) + Open the Hytera CPS Software (Other versions are located in C:/ProgramFiles(x86)/Hytera, and is also backed up in //fs2/installs/Radio Programming Software/Hytera) + + 2. Reading the Codeplug from the Source Radio (If a codeplug has already been provided, skip this section) + + +Connect the Source Radio: Use the programming cable to connect the source radio to the computer. (The cable has a CPS and DL switch, keep it on CPS at all times) + Power On The Radio + +Read the Radio: Select the ""Read"" button within CPS (on the top) to download the codeplug from the source radio. Save this codeplug file on the computer for the cloning process. It is recommended to save the codeplug to a ""Codeplug"" folder on the desktop and name the codeplug to the site name and radio model + + + 3. Writing the Codeplug to the Target Radio + + +Connect the Target Radio: Disconnect the source radio and connect the target radio to the computer. + +Load the Codeplug: In the Hytera CPS, open the saved codeplug file (if the codeplug from the source radio was already read, there is no need to reopen it). + +Write to the Radio: Choose ""Clone"" or ""Write"" to transfer the codeplug to the target radio. + + 4. Verification + Conduct a test to confirm the target radio works by having both radios on channel one and talking into them ",2024-03-01T03:31:52Z,2024-03-13T21:22:36Z,2024-03-13T21:22:36Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039396,6001317564,Technology,Radios,1,2,Programming Motorola Radios,110," Definitions + + +Codeplug: A configuration file for a radio containing all necessary operational settings. + +Handheld Radio: A portable communication device used for two-way radio communications. + +Mobile Radio: A vehicle or building installed radio device used for two-way communications, typically with a higher power output and external antenna. + +CPS 2.0: Motorola Customer Programming Software version 2.0, used for programming Motorola radios. + +Repeater:  + A device (typically located on a radio tower) that receives radio signals and re-transmits them on a different frequency, extending the communication range between radios that may be obstructed by distance or obstacles. + Used for emergency channel and bus channel. + + + + + Scope + + This guide focuses on cloning and transferring codeplugs between radios, not on creating or editing channel configurations. For custom codeplug creation or modifications, please consult our radio contractors, who will supply the updated codeplugs for deployment. + + This article and accompanying software is applicable to the following models: + + + Motorola XPR / CM300D Mobile Radios + + + + + + Motorola CP100D Handheld Radios + + + + + + Motorola R7 Handheld Radios + + + + + + + + Note: This guide does NOT apply to the older Motorola CM200 mobile radios, as they use a different and outdated programming software. + + + + + + + + Equipment Needed + + Motorola radios (source and target, must be the same model) + Compatible programming cable (Cables are labeled with model numbers, located at DCRC) Reference the Radio Models and Accessories Spreadsheet for programming cable models and purchase links + + Radio Programming Laptop (Lenovo E14, located at DCRC, 30690951622677) + + + + + +1. Preparation + + + +Log in on Radio Programming Laptop (Administrator account recommended but not required, a generic radio programming user may be a better option) + Depending on the model, radios will have different cables needed for programming: + Motorola XPR / CM300D Mobile Radios: RJ45 programming cable, plugs into speaker/mic jack on front + Motorola CP100D Handheld Radios: Standard Micro-USB cable, plugs into right side of radio behind rubber gasket + Motorola R7 Handheld Radios: Custom R7-Specific cable, connects to speaker/mic connector on right side + + + Open CPS 2.0 (Software is backed up in //fs2/installs/Radio Programming Software/Motorola) + + 2. Reading the Codeplug from the Source Radio (If a codeplug has already been provided, skip this section) + + +Connect the Source Radio: Use the programming cable to connect the source radio to the computer. + Power On The Radio + +Read the Radio: Select the ""Read"" button within CPS (on the top) to download the codeplug from the source radio. Save this codeplug file on the computer for the cloning process. It is recommended to save the codeplug to a ""Codeplug"" folder on the desktop and name the codeplug to the site name and radio type + + + 3. Writing the Codeplug to the Target Radio + + +Connect the Target Radio: Disconnect the source radio and connect the target radio to the computer. + +Load the Codeplug: In CPS 2.0, open the saved codeplug file (if the codeplug from the source radio was already read, there is no need to reopen it). + +Write to the Radio: Choose ""Clone"" to transfer the codeplug to the target radio. + + 4. Verification + + +Handheld Radios Conduct a test to confirm the target radio works by having both radios on channel one and talking into them + + +Mobile Radios: Channel one should be the emergency repeater channel. Test this by pressing the transmit button for one second and observing a flashing light on the radio along with a light static sound. + + +Warning: Do not transmit on the radios with the antenna / antenna cable disconnected, as this could cause damage to the radio + ",2024-02-23T20:50:54Z,2024-03-13T21:22:00Z,2024-03-13T21:22:00Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039472,6001317564,Technology,Radios,1,2,Replacing / Installing Lithium Batteries For Radios,110," Scope + This article covers the installation/replacement of batteries for the emergency bus radios located at each school. + + Links / Resources + + +Battery Charger: Noco Genius 2 https://www.amazon.com/NOCO-GENIUS2-Fully-Automatic-Temperature-Compensation/dp/B07W6B987F + + +Battery: Nermak 20ah LiFePO4 https://www.amazon.com/NERMAK-Phosphate-Rechargeable-Lighting-Scooters/dp/B0B6ZBZ8T7 + + +Site Radio Status Spreadsheet: https://docs.google.com/spreadsheets/d/1nSKvDOWi6MmbZyxil3J8kDZTN5HjmMeJocGA82dgEA0/edit?usp=sharing + + + + References + + + Noco Genius 2 Charger + + + Noco G1100 Charger + + + Nermak 20ah LiFePO4 Battery + + + + Tools Needed + + Screwdriver (for lithium battery terminals) + Socket set (if upgrading from lead acid battery) + Hex key set / iFixit kit (for removing alligator clips from Noco Genius 2 Charger) + + + Instructions + + +Locate the radio / battery: Locations for radios are in the Site Radio Status Spreadsheet The Noco Genius 2 is the newer charger model, but some will have the older Noco G1100 charger. They both work with lithium batteries. + + Confirm radio is powered off + +Remove Old Battery: Remove screws or nuts that secure the wires to the battery, set aside battery + +Install New Battery + + The terminals for both the Genius 2 and G1100 chargers are the same. It it best to have them on the bottom of the stack of terminals (see image) + + Install the terminals to the battery + Hold the Noco terminal securely with one hand + With the other hand, use a screwdriver to place the screw through the terminal openings + While still holding the Noco terminal, use it to guide and align the screw with the intended screw location on the battery + This method ensures stability and accuracy in positioning the terminal and securing it with the screw + + + + + + Power on and configure the Battery Charger + + For both the G1100 and Genius 2, the charge most MUST be set to lithium + + + + Genius 2: Press the mode button until the blue lithium mode shows + + + + G1100: Either Press and hold the mode button or press the button momentarily until the mode shows as the blue lithium + + + + + Power on and test radio + Update Site Radio Status Spreadsheet + Surplus the old battery (Do not throw away) + ",2024-03-01T15:18:43Z,2024-03-13T21:22:56Z,2024-03-13T21:22:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000041338,6001564578,Technology,RaptorTech,1,2,Managing Custom Student Sign-in / Sign-out Reasons,"Raptor, Sign in, Sign out, Reasons"," Keywords: Raptor, Sign in, Sign out, Reason + + Users with the ""EntryAdmin"" role in Raptor now have the ability to manage student settings. Please refrain from modifying settings besides the custom sign-in / sign-out reasons shown below. + + Limitations: + You are unable to remove or modify any of the ""reasons"" that are scoped globally (at all schools). + + Instructions: + + Sign in to Raptor via the portal. + On the left side, click ""Admin"" + + Click ""Student Sign-In/Out"" + + Click one of the two ""Advanced Settings"" buttons, depending on whether you want to adjust Sign-in or Sign-out reasons. + + Click ""Add Reason"" to do so. Or adjust one of the existing reasons by clicking the edit icon, assuming it's not scoped to ""All Buildings"" (as you will not be able to edit or remove these). + + ",2024-10-18T16:44:21Z,2024-10-18T16:44:27Z,2024-10-18T16:44:27Z,2025-04-01T00:00:00Z,0,21,0,0 +6000041385,6000837079,Technology,RaptorTech,1,2,Raptor Visitor - Reinstalling iPad Kiosk App,"Raptor, Raptor Visitor"," In some circumstances, or as advised by the Technical Services Department, it may be necessary to reinstall the Raptor Visitor App to restore functionality. + + 1. With an updated configuration that was pushed out today (Thursday 10/24/24) - you should now see three apps - Settings, Self Service, and Raptor: + + + 2. If this is the case, you may proceed with uninstalling the Raptor Visitor app. With one finger, tap and hold over the Raptor Visitor app until a new menu shows. In this new menu, select Remove App: + + + 3. Confirm the deletion by tapping Delete App: + + + 4. One more confirmation screen, tap Delete:  + + + 5. Open the Self Service App and go to the Safety category: + + + 6. Raptor Visitor should be the only App in this category. Select Install or Reinstall and the button will start spinning while the app loads: + + + + 7. When that is done, you should see Raptor Visitor at your main home screen again. Launch it. You should be brought to the following screen. Select the SCAN button: + + + + 8. Use the below QR code to setup the App. + You may need to physically reposition the Raptor iPad in front of this QR code: + + + 9. After scanning the QR code, the app will proceed to the below screen. There are two things that need doing at this screen: + A) Configure the building to your School. Simply tap the building field and select your school. + B) Re-connect the Bluetooth printer. Ensure the Bluetooth printer is turned on and plugged in, and then tap the blue Connect button in the Raptor app and proceed with any additional instructions. + + + Note: Regarding Printer Setup - If you click Done before setting up printer, you may be able to get into settings again without giving the iPad a passcode. Instructions for setting up iPad Passcode (Link). + + At this point, you should be back to working. Do a test print as a Visitor and Student to confirm. If you're still having issues, please call x3711 or submit a ticket using the Service Central button in the Portal, or by emailing servicecentral@psd401.net + ",2024-10-24T23:43:38Z,2024-10-24T23:59:08Z,2024-10-24T23:59:08Z,,0,31,0,0 +6000040176,6000542930,Technology,Scheduling,1,2,Elementary Scheduling,scheduling," Elementary Scheduling before End of Year Process - Elementary Scheduling before end of year. + + After End of Year Process assigning students to teachers - Assigning students to teachers ",2024-05-16T18:00:51Z,2024-05-24T19:19:27Z,2024-05-24T19:19:27Z,2025-05-31T00:00:00Z,0,0,0,0 +6000011906,6000736645,Technology,Schoology/Google Integration,1,2,"""Insert"" or ""Upload"" Google Files in Schoology Using the Resource Tool","Schoology, Resource Button, Insert, Upload"," Keywords: Schoology, Resource Button, Insert, Upload + Aliases: + + + + + Video Summary: + + In the video ""How to Use the Google Resource App Tool in Schoology"" by Angela May, uploaded on March 8, 2018, Angela provides a detailed guide on integrating Google Drive resources into Schoology. Here's a summary of the key points from the latter part of the video: + + +Adding Google Drive Files to Assignments: Angela demonstrates how to attach a Google Drive file to an assignment in Schoology. She shows different methods, including embedding the file directly, adding it as a link, or using the 'Assign from App' feature for cases where students need to make their copies of a file. + +Understanding File Types and Links: She explains the differences between embedding a file, adding it as a link, and allowing students to make their copies. Embedding keeps the content within Schoology, while a link opens the file in a new tab. + +Student Perspective: The video also shows what these additions look like from a student’s perspective, illustrating how students can access and interact with these resources. + +Permissions and Sharing Settings: Angela emphasizes the importance of checking and setting the correct permissions for the Google Drive files you’re sharing in Schoology. She advises adjusting the sharing settings to ensure that the intended audience can view or edit the files. + +Team Drive Considerations: Finally, Angela notes that files from Google Team Drive may not share correctly in Schoology. She recommends using files from 'My Drive' instead to ensure proper sharing and access within Schoology. + + The video provides a comprehensive tutorial for teachers on how to effectively use Google Drive resources within Schoology, enhancing their digital classroom experience. ",2018-03-19T23:07:53Z,2024-03-18T09:11:28Z,2024-03-14T21:55:04Z,2025-04-01T00:00:00Z,1,5,0,0 +6000039912,6001694359,Technology,Schoology/Google Integration,1,2,Accessing files through the Google Drive Resource App in Schoology,110," Keywords: Schoology page, Schoology Assignment, Google Drive, Google file, Google Drive Resource App. + Aliases: Google Drive file, Resources, not sufficient permissions, file permissions. +    + As of March 31, 2024, Google has updated its security policies concerning the integration between Google Drive apps with other apps, such as Schoology. Because of this update, the Schoology Google Drive Resource app is changing (for all users, including teachers and students). +   + In the last version of the Google Drive Resource app, you were able to access all of your Google Drive content directly in the app. The new changes will have you go through an extra step first by selecting the Google Drive content that you want to access in Schoology. The rest of the workflow will be the same.    +   + Starting on 4th April, on opening the Google Drive Resource App, you will notice an additional option under Add Resources, that says Add files from Google Drive. Follow these steps: + + 1. Go to Resources at the top of the page. + + + + + 2. Click on “Apps” on the left towards the button. + Image Caption + + + 3. Under “Add Resources” click on the option that says “Add files from Google Drive” + +   + + + 4. When you click ""Add files from Google Drive"", a new pop-up will ask you to select files to share with Schoology. With the new file picker, you will be able to search, filter, and sort the files. And you can also change the view from Grid to List. + + + + + + 5. Click on a single file (“shift” + “click” to select more than one file, or “Command” + “A” to select all files in that folder) and then click on “Select”. + + + + + 6. The file(s) you selected will show up on the list now. Next time you add a new assignment (or any material) via the Google Drive Resource App, you will only see the materials previously selected. + + +   + + + Note:   + * You will not be able to select or add folders to the application and can only select specific files from the list.  +   + * After you have selected the files from the dialog box, click on Select, and it will include those files and return to Schoology. Any document that was already added to materials or shared to a course will not be impacted by this, however, users will need to reselect materials for any new work.  +   + * The files that have been shared with you on the Google Cloud will appear under the Shared with Me section on the top right of the resource app page after you have selected to include it. + + * If the file is not previously selected to be used by the Google Drive Resource you will get an error message that says: “You do not have sufficient permissions to import this file with a link”.  + + + - If this happens, please go to ""Options"" and click on ""Account Settings"". + + + + + - Sign in there (even if it says that you are connected with the right email address). + + + + - Allow Schoology to access your Google Account + + + + - Then you can try clicking on ""Add files from Google Drive"". + + + + + ",2024-04-08T20:32:24Z,2024-04-23T16:44:59Z,2024-04-23T16:44:59Z,2025-04-01T00:00:00Z,9,189,9,0 +6000022017,6001168039,Technology,Schoology/Google Integration,1,2,Change or Personalize Your Course Picture in Schoology,"Course image, Image"," Keywords: Course Image, Image + Aliases: Schoology +  Updated 2020 + All courses and groups have a default image as the profile picture. As a Course or Group Admin, you can leave this default image, choose from a set of available images, or upload an image to serve as the profile photo for your course or group. + + Customizing the profile images for your courses and groups can help users quickly identify your course or group when viewing the image tiles within the Course Dashboard, as well as the Courses and Groups drop-down menus. + + Setting a profile photo in a course or group + + Navigate to the desired course or group profile. + Hover over the image in the top left and click Edit Picture. + Select one of the preset images or click Attach File to select and upload an image from your device. + Optional: Click Edit Thumbnail to drag and resize the thumbnail version of the image. This is not the same thumbnail that appears in the Courses or Groups drop-down menu. + Once the picture has successfully been updated, a green banner will appear at the top of the course: + + + + + + Remove a profile photo + + Navigate to the desired course or group profile. + Hover over the image in the top left and click Edit Picture. + Click Remove Picture. + The profile image reverts back to the original default image. + + + What is the ideal image size for uploading a photo? + The tile images in the Courses and Groups drop-down menus will resize with your screen. These menus were built to be responsive, so there is not a hard-and-fast specification.  + If you have specific content that you would like to remain visible in the drop-down menus, the best option is to create an image that is square with the desired content centered vertically and horizontally. For example, if you have a 350 x 350 pixel square image and place the content in the center (350 px by 100 px) of the image, the content should remain visible from the drop-down menu: + + + Above: An uploaded image in the course profile. Below: The course profile picture within the Courses drop-down menu. + + + + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + How to Use Google Drawing to Create your own course logo: + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + All courses and groups have a default image as the profile picture. As a Course or Group Admin, you can leave this default image, choose from a set of available images, or upload an image to serve as the profile photo for your course or group. + Customizing the profile images for your courses and groups can help users quickly identify your course or group when viewing the image tiles within the Course Dashboard, as well as the Courses and Groups drop-down menus. + + Setting a profile photo in a course or group + + Navigate to the desired course or group profile. + Hover over the image in the top left and click Edit Picture. + Select one of the preset images or click Attach File to select and upload an image from your device. + Optional: Click Edit Thumbnail to drag and resize the thumbnail version of the image. This is not the same thumbnail that appears in the Courses or Groups drop-down menu. + Once the picture has successfully been updated, a green banner will appear at the top of the course: + + + + + + Remove a profile photo + + Navigate to the desired course or group profile. + Hover over the image in the top left and click Edit Picture. + Click Remove Picture. + The profile image reverts back to the original default image. + + + What is the ideal image size for uploading a photo? + The tile images in the Courses and Groups drop-down menus will resize with your screen. These menus were built to be responsive, so there is not a hard-and-fast specification.  + If you have specific content that you would like to remain visible in the drop-down menus, the best option is to create an image that is square with the desired content centered vertically and horizontally. For example, if you have a 350 x 350 pixel square image and place the content in the center (350 px by 100 px) of the image, the content should remain visible from the drop-down menu: + + + Above: An uploaded image in the course profile. Below: The course profile picture within the Courses drop-down menu. + + + + + ",2020-02-26T23:38:59Z,2024-03-18T09:11:30Z,2024-03-13T17:30:10Z,2025-04-01T00:00:00Z,1,0,0,0 +6000023592,6000736645,Technology,Schoology/Google Integration,1,1,Embed a Google Form into Schoology,"Schoology, Google, Forms, Embed"," Keywords: Schoology, Google Forms, Embed + Aliases: + + + + + Video Transcription: + + The video titled ""Embed a Google Form in Schoology"" by Donna Squires is a tutorial on how to embed a Google Form into Schoology. Here's a summary of the steps she demonstrates: + + +Starting with Google Form: Begin by opening your Google Form. + +Using the Embed Option: Go to the 'Send' button of the form, and instead of choosing 'Mail' or 'Link', select the 'Embed' option. + +Copying Embed Code: Click on 'Embed' to get the embed code. Highlight and copy this code, which is saved to the clipboard. + +Going to Schoology: Navigate to a course in Schoology. Donna notes that you can embed the form as an assignment or a page, depending on whether you want it to be graded. + +Creating an Assignment or Page: If it's an assignment, click on 'Add Assignment', give it a title (in the video, she names it 'Google Form'), and wait for it to load. + +Inserting the Embed Code: Choose the 'Insert Content' option, then select 'Image/Media'. This option is for embedding content from the web. Paste the copied embed code in the provided field and click 'Insert'. + +Finalizing and Viewing: After embedding, you may add additional directions if necessary. The embedded Google Form will be visible within Schoology, allowing students to complete it directly on the platform. + +Accessing Form Results: The results of the Google Form will still appear in your Google Drive as usual, but the form is accessible and can be filled out by students within Schoology. + + Donna concludes the tutorial by encouraging viewers to reach out if they have any questions about the process. This video is aimed at educators looking to integrate Google Forms into their Schoology courses for streamlined data collection and interaction with students. + ",2020-05-27T22:49:38Z,2024-07-16T16:52:51Z,2024-07-16T16:52:51Z,2025-04-01T00:00:00Z,0,0,0,0 +6000023079,6000542926,Technology,Schoology/Google Integration,1,2,Error when accessing Google Drive Assignments,"google drive assignment, schoology drive, add assignment, disconnected google drive, Schoology, Connect google drive"," Keywords: Google Drive, Assignments, Schoology, Disconnected Google Drive, Connect, Error + Aliases: + + If you receive an access error similar to the one below when trying to access the Google Drive Assignments, you can try re-establishing your connection to your Google Drive by following the below steps.  If you are still having issues, please call the Help Desk at 253-530-3711. + + + Click on the drop-down Options + + Select Account Settings + + Click on the blue Log in button twice.  + + Click on your psd401.net Google account (staff will appear as @psd401.net and students will see @edtools.psd401.net).  If it is not listed, select Use another account and then type in your psd401.net Google account. It may prompt you to login to the PSD Portal.  + + + Click on Allow and then your Google Drive will appear for you to add your material. + + + + ",2020-04-20T18:18:47Z,2024-03-18T09:11:31Z,2024-03-13T17:10:08Z,2025-04-01T00:00:00Z,2,0,0,0 +6000026973,6000580664,Technology,Schoology/Google Integration,1,2,Giving Access to Google Drive Assignments to Additional Staff,"google drive assignment, schoology assignment, share permission, schoology google drive assignments"," Keywords:  Schoology Google Drive Assignments, Google Drive Folder, share folders, share permissions + Aliases: Google Drive assignments, Google button, Schoology Assignments, + + There may be times when additional staff need access to Google Drive Assignments such as co-teachers, support instructors, or paraeducators.  To do this you will need to give the staff person Share Permissions in the associated folder in your Google Drive. + + + Understanding the Google Drive Folder Hierarchy + The first time you create an assignment using the Google Drive Assignments app and a student opens it with the My Document button, a new folder called Schoology Google Drive Assignments automatically generates at the root level in your associated Google Drive. With each new assignment you create, new folders populate automatically with the following hierarchy: + A new folder for the course and section named CourseName: SectionName, plus a numeric identifier to ensure uniqueness, is added in the Schoology Google Drive Assignments folder. + + + A new folder with the Assignment name for its title, also appended with a numeric identifier, is added to the course/section folder. + + + Each time a student makes a copy of the file, it is added to the Assignment folder. The filename is the name you gave it with the student name appended to the beginning. + For example, if you created a new assignment called Grammar Review in Section 1 of an English 101 course, the folder structure would be Schoology Google Drive Assignments > English 101:Section 1+[numeric ID]. If course member Hannah Atkins then creates a copy of the file, it is named Hannah Atkins - Grammar Review+[numeric ID] and placed in the English 101:Section 1+[numeric ID] folder. + +Important Note: You and your students should not delete, edit, or rename any of the folders created via the Schoology integration.  + + + Giving Access Through Share Permissions in the Drive Folder  + Go to the course folder in My Drive: Schoology Google Drive Assignments + + Select Share for the folder you want to give access to. + + Add the person's @edtools.psd401.net account and set the permissions as Viewer, Commenter, or Editor as needed. + + + + + + + + Example of how to share access to a Google Drive Assignments folder in your drive  + ",2021-05-07T19:03:58Z,2024-03-18T09:11:36Z,2024-03-13T17:10:50Z,2025-04-01T00:00:00Z,6,1,0,0 +6000006046,6000736645,Technology,Schoology/Google Integration,1,2,How to Have Students Submit Hand Written Work on/in Google Docs (in Schoology),"Google Docs, Schoology, Written"," Keywords: Google Docs, Schoology, Written + Aliases: + + Ty Newton made this help document to illustrate how students can submit hand written work in Schoology using Google Docs & Chromebooks.  + + ",2017-08-10T22:01:08Z,2024-03-18T09:11:26Z,2024-03-13T17:36:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000022933,6000736645,Technology,Schoology/Google Integration,1,1,How to Use the Google Drive Assignment feature in Schoology with Slides or Docs,"Google Drive, Assignment, Schoology, Slides, Docs"," Keywords: Schoology, Google Drive, Assignment, Slides, Docs + Aliases: + + + + + Video Transcription: + + The video titled ""How to Use the Google Drive Assignment feature in Schoology with Slides or Docs"" by Angela May explains how to effectively utilize the Google Drive Assignment feature in Schoology, specifically with Google Slides or Docs. Here's a detailed summary: + + +Setting Up the Assignment: Angela starts by showing how to create an assignment in Schoology using the Google Drive Assignment button. This feature enables students to make a copy of a document, work on it live, and submit it through Schoology. She demonstrates this with Google Slides but mentions that it works similarly with Google Docs. + +Connecting Google Drive: If it's the first time using this feature, Angela suggests connecting your Google Drive with your Schoology account. + +Attaching Documents: She attaches a blank slide deck from Google Drive to the assignment and discusses setting up descriptions, due dates, and categories for the assignment. + +Student Perspective: Angela then switches to a student's view, showing how students access and work on the assignment. As they make changes, these are automatically saved in a unique file created for each student in Google Drive. + +Teacher's Real-Time Observation and Feedback: Teachers can view students' work in progress and provide real-time feedback through comments in the document. + +Submitting Assignments: Students submit their work through Schoology, and the submission status is reflected for the teacher. + +Grading and Commenting: Teachers can grade and comment directly in Schoology, and these grades and comments can be reflected in the gradebook. + +Accessing Assignment Files in Google Drive: Angela explains that a new folder titled ""Schoology Google Drive Assignments"" is automatically created in Google Drive. This folder contains all student submissions, and she cautions against deleting this folder to avoid losing student work. + +Concluding Advice and Support: Angela concludes with additional advice and offers support, providing contact information for further assistance. + + The tutorial is comprehensive and provides educators with a step-by-step guide to using the Google Drive Assignment feature in Schoology, emphasizing the benefits of real-time collaboration and feedback. + + + For more information on using the Google Drive Assignment App go to this Schoology Help Center File: https://support.schoology.com/hc/en-us/articles/115008543287-Using-the-Google-Drive-Assignments-App + + + Video Transcription:  + The video titled ""Example of How Google Drive Assignment Changes Students Access to a File"" by Donna Squires provides a comprehensive tutorial on using the Google Drive assignment button in Schoology. Here's a detailed summary: + Creating an Assignment with Google Drive: Donna demonstrates creating an assignment in Schoology, specifically using a Google Slide, emphasizing the importance of giving clear directions to students. + Attaching Google Drive Files: She shows how to attach a Google Drive file to the assignment, explaining that this process automatically creates a copy for each student and organizes these copies in a folder in Google Drive. + Assignment Setup Details: Donna details setting due dates, categories, and other assignment specifics. + Student Perspective: The tutorial shifts to the student's view, showing how they access the assignment and the directions. Donna points out the importance of informing students about accessing their individual copies of the assignment. + Opening and Working on Assignments: Students open their copy from Google Drive, and Donna demonstrates editing a slide as a student. + Teacher's Real-Time Monitoring: From the teacher's perspective, Donna shows how to monitor students' progress on assignments and how to give real-time feedback. + Submission and Grading Process: She explains the submission process for students and how teachers can view and grade submitted assignments. + File Structure in Google Drive: Donna walks through the file structure created in Google Drive for these assignments, showing a folder for each assignment and each student’s work. + Editing Permissions: She also explains how to change permissions for each student’s document, allowing them to edit their work even after submission. + Final Thoughts and Support: Donna concludes by highlighting the functionality of the Google Drive assignment button and offering support for any further questions. + The video serves as a practical guide for educators on how to efficiently use Google Drive within Schoology to streamline the process of distributing, collecting, and reviewing student assignments. ",2020-04-16T18:19:37Z,2024-03-18T09:11:31Z,2024-03-15T00:39:09Z,2025-04-01T00:00:00Z,1,0,0,0 +6000006026,6000580664,Technology,Schoology/Google Integration,1,2,Link Google Drive Account with Schoology ,110," Keywords: Google Drive, Schoology, Integration, Connecting, Assignments, Resource App, Submitting  + Aliases: Google Drive Integration, Schoology Integration, Connecting Google Drive, Submitting Assignments + + 1). Click Resources at the top of your home page. + + + + 2). Select ""Apps"" on the left. + + + + 3). If Google Drive is not connected, select the ""Sign in with Google"" Button and follow the prompts using your school credentials. + + + + Your Google Account should now be connected!  + + Please call the Help Desk if you run into any issues - (253) 530-3711. ",2017-08-10T22:00:39Z,2024-03-18T09:11:26Z,2024-03-13T17:11:04Z,2025-04-01T00:00:00Z,0,1,0,0 +6000024795,6000736645,Technology,Schoology/Google Integration,1,2,Not able to Connect Your Google Account in Schoology,"Google, Schoology"," Keywords: Google, Schoology + Aliases: + + + Error Message: We're not able to connect to your Google account Instructor Account + + + If you're having trouble connecting your Google account to your Schoology account while using our Google Drive Assignment app, follow the steps below. + + If you encounter this error the first time you attempt to authorize, it may be because your Google domain has offline access disabled. Learn more about enabling offline access in the Google Help Forum. + + If you have previously logged in to the Schoology Google Drive Assignment app, first log into the Google account you have previously used to access the app, and then follow these steps: + + In your Google account, click the grid in the upper-right. + Select My Account. + + Under Sign In and Security, click Connected Apps and Sites. + + Under Apps connected to your account, open Manage Apps. + + Select Schoology. + + Click Remove. + + + + Now, go back to Schoology, and connect again: + + In your course, click Add Materials. + + Select Add Assignment. + + Launch the Google Drive Assignment app. + +Connect to your Google account. + ",2020-09-20T18:35:05Z,2024-03-18T09:11:33Z,2024-03-13T17:11:13Z,2025-04-01T00:00:00Z,1,1,0,0 +6000008967,6000736645,Technology,Schoology/Google Integration,1,2,Schoology’s Enhanced Google Drive Integration Tool,"Schoology, Google, Drive, Integration"," Keywords: Schoology, Google Drive, Integration + Aliases: + + + + + + + Video Summary: + + The video ""Schoology Assignments and Google Drive integration"" by Adam Watson provides a comprehensive demonstration of integrating Google Drive into Schoology assignments. Key points include: + + +Integration Features: Teachers can create Schoology assignments using Google Docs, Sheets, or other Google files. This integration automatically generates individual copies for each student in the course, who can then edit and submit their work via Schoology. + +Teacher's Perspective: The video shows how teachers can add an assignment in Schoology and attach a Google Drive file. Initially, they may need to authorize Schoology to access their Google Drive files. The process of searching for and attaching files to an assignment is also demonstrated. + +Student Submission Process: The student's experience in submitting the assignment is illustrated with a live example. Changes made by the student are visible in real-time to the teacher. + +Google Drive Organization: A new folder named ""Schoology Google Drive Assignments"" is created in Google Drive to organize the assignments. This folder contains sub-folders for each course and specific assignment, with each student submission saved as a separate document, prefixed with the student's name for easy identification. + +Benefits and Conclusion: The integration closely resembles Google Classroom and is praised for its efficiency and ease of use. The video concludes with an encouragement to utilize this feature for educational purposes and a thank you to the student assisting in the demonstration. + + This summary encapsulates the key aspects of the video, emphasizing the seamless integration of Google Drive into Schoology for educational assignments. + ",2017-11-05T22:56:22Z,2024-03-18T09:11:28Z,2024-03-14T22:18:42Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024173,6000542926,Technology,Schoology/Google Integration,1,2,Using the Google Drive Assignments App in Schoology,"Google Drive App in Schoology, Goopgle Drive Assignment App, Schoology, Google Drive Assignment App in Schoology, Google Drive Assignment Button, Google Drive Assignments App"," Keywords: Google Drive Assignment App in Schoology, Google Drive Assignment button, Google Drive Assignments App + Aliases: Magic Google Drive Assignment Button + The Google Drive Assignments app within Schoology allows you to assign Google Docs to your students in a systematic way that provides an individual copy of the doc to each student and makes for easy teacher feedback and grading. The directions linked below provide a step-by-step directions on how to use the Google Drive Assignments app.  + +   https://support.schoology.com/hc/en-us/articles/115008543287-Using-the-Google-Drive-Assignments-App?fbclid=IwAR0_ka5JS5latEbXQ_sj5IlbJkuienvwBZNyuf5a9esej65Jh9-pzCceXEc&mobile_site=true  + + How to create an Assignment using the App  + Instructors can add content from their Google Drive accounts directly from within a Schoology Assignment. + Create an Assignment using the Google Drive Assignments App + + From the Courses menu at the top of the screen, select the course in which you're adding the assignment. + Click the Add Materials button at the top of your Course Materials page. You can also access the Add Materials button from within a folder. + Click Add Assignment. + + From the Create Assignment screen, click Google Drive Assignments to open your Google Drive. + If necessary, click Connect to approve the app and log in to your Google account. +Note: Instructors and Students must also be logged into a Google account through their browser to work on and submit assignments using the Google Drive app. + + Enter words or phrases in the Search pane to filter your results. Enclose phrases in single quotes (apostrophes) to search for that exact phrase. Items matching your search terms populate automatically in the results list. + Select the file from your Drive to attach it to the assignment. When your students access your Schoology assignment, they will be able to make a copy of this file that they can work on and submit back to you from directly within Schoology. + + You can only choose one Google file per Schoology Assignment. To choose a different file, click the x in the right margin to delete the current file, then re-open the Google Drive Assignments App to select another file from your Drive. + +Fill in the rest of the assignment and click Create to finish. Note that once you click Create, you can no longer remove the selected Google file from your assignment. + + + + Google Permissions & the Schoology Google Drive Assignment App + Creating the assignment automatically creates a new folder structure in your Google Drive, which Schoology uses to organize student copies of the file to make it easier for you to keep your Drive organized. It is important that you do NOT delete or rename any of the new folders in your Drive. + + + + Creating an assignment in Schoology does not make any changes to the permissions on the instructor's original Google Document. + The instructor has the option to select any file in their Drive account (they can use a file they own with any level of permission, or any file that has been shared with them). When each student accesses the Schoology Assignment, a unique copy of that original file is created. Each copy is shared with the instructor and the respective student and can then be edited, annotated, and graded from directly within Schoology. + + A primary teacher and a co-teacher cannot both grade student work submitted via Google Drive Assignments. Since we are leveraging Google’s permission-sharing capabilities, at this time, all student copies are only shared with the teacher who created the assignment and the student who opens it. All other visitors to the course, whether co-teachers, admins, advisors, will not be able to see the submission. As a workaround, the course admin who created the assignment can share to any co-teachers and other faculty directly from Google Drive. All student copies are organized into Google Drive folders by course and assignment. This way, the primary teacher may push out all assignments to students in Schoology and share submissions directly from Google Drive via the folder with all student work to the co-teacher. The co-teacher can then view the assignments through Google Drive directly. +   + + + Set share permissions for the whole course folder or only the assignments that need to be shared. + + + + Google Drive Folder Hierarchy + The first time you create an assignment using the Google Drive Assignments app, a new folder called Schoology Google Drive Assignments automatically generates at the root level in your associated Google Drive. With each new assignment you create, new folders populate automatically with the following hierarchy: + + A new folder for the course and section named CourseName: SectionName, plus a numeric identifier to ensure uniqueness, is added in the Schoology Google Drive Assignments folder. + A new folder with the Assignment name for its title, also appended with a numeric identifier, is added to the course/section folder. + + + Each time a student makes a copy of the file, it is added to the Assignment folder. The filename is the name you gave it with the student name appended to the beginning. + For example, if you created a new assignment called Grammar Review in Section 1 of an English 101 course, the folder structure would be Schoology Google Drive Assignments > English 101:Section 1+[numeric ID]. If course member Hannah Atkins then creates a copy of the file, it is named Hannah Atkins - Grammar Review+[numeric ID] and placed in the English 101:Section 1+[numeric ID] folder. + +Important Note: You and your students should not delete, edit, or rename any of the folders created via the Schoology integration.  + + + Back to top + Managing and Editing a Google Drive Assignment in Schoology + Once you click Create, the assignment will be available in the course. + +Note: Once a student clicks My Document and creates their copy of the assignment, any changes made to the original document will not be reflected in the student copy. However, students who have not yet created their own copy will see the changes once they click My Document. See here for the Student View. + Click the gear icon in the right margin to make updates as you would with your other Schoology course materials. + Back to top + Instructor View + As an instructor, you have access to three tabs displayed at the top of the assignment. Each tab has additional controls and information. Click the links below to jump to a section, or scroll to keep reading. + + Assignment + In Progress + Submissions + + Assignment Tab + On the Assignment tab, you can: + + See the due date and time. + See the assignment Description. + + Open the Google file you selected in a new tab in your browser. Note: This is the file that your students will use to create their own copies of the file, and any edits you make do not automatically update in previously-created copies of the file. That is, only students who create their copy after you make the edits will have versions that contain the edits. Updates to the file are not reflected for students who've already made their copies. + Review a rubric if one is being used to grade the assignment. + Use the section switcher to change the course section you're viewing if you have linked sections taking the assignment. + + In Progress Tab + Click In-Progress to see a list of all students who have not yet made an assignment submission. View a student's copy of your original document before they submit by selecting their name from the list of the In Progress tab. + Monitor the progress of your students before they submit. Provide feedback directly on submissions using the native Google Drive feedback tools. + +Note: To open the student's copy of the document directly within Google Drive, click Open in the top right corner. + In Progress displays a list of both students who have clicked My Document and created their own copy of your Google file, as well as students who have not yet made their copy of the distributed file. + When you select a student’s name who has not yet clicked the My Document tab in their view of the assignment, the following message displays: + It looks like [student’s first name] has not opened this assignment yet. Once your student clicks on “My Document,” a copy of your original file will be created and the document will appear here. + + Students can edit their files while submissions are still In Progress. Once students make a submission, they can no longer edit their files (from either Schoology or Google Drive). As the instructor and owner of the file, you will always have edit access to each of your students' files. + This copy displays when you select a student from the list in your In Progress tab until the student makes a submission. Once the student submits, his or her name and document display in the Submissions tab instead. + Submissions Tab + + Submissions displays a list of students who have submitted the assignment. Select a student’s name to view his or her document. + From Submissions you may: + + Click into the grade input field along the top of the document header to grade the submission, enter a score, or add a comment. + Click the Exceptions icon to apply an exception. + + If you're using a rubric to grade the assignment, click the rubric icon to open the rubric and add scores and comments for the assignment. + + Click Unsubmit below the student name to move the assignment back into the In Progress tab and enable the student to continue working on the assignment. + Provide feedback using native Google features, including commenting and annotation tools, as well as advanced editing tools like insert math formula and insert charts. +Note: Insert image is not supported at this time. + + Use the filter along the top of your list of students to filter by: + Needs Grading + Graded + On Time + Late + + + + Back to top + Student View + The student view of the Google Submission Assignment displays the Assignment and My Document tabs. + Note: If the student view is not displaying, ensure that third-party cookies are not being blocked on the devices and/or browsers used to access Google Drive assignments. + + + The Assignment tab displays the Assignment Description, including the due date. If you're using a rubric to grade the assignment, it also displays in this tab. + Students must click the My Document tab to generate their copies of your Google Drive file. + + Back to top + Student Experience + Students have access to two tabs displayed at the top of their assignment: Assignment and My Document. Clicking the My Document tab will generate a copy of the original file that will then be shared between you (the instructor) and the student. This copied file will then be placed and organized in your drive. + In the Assignment tab, students can: + + See the due date and time. + See the assignment Description. + + Review a rubric if one is being used to grade the assignment. + + Students click the My Document tab in their view of the assignment to create their own copy of your original file. As the instructor, you are the owner of the document in Google, and the file is shared with your students. + +Note: When accessing Schoology via a web browser, students must be logged into their own Google Drive accounts through their browser in order to create a copy of your original file. + Back to top + Submitting Assignments + Once students authorize the app and log into their Google Drive account through their browser, they can edit their file from within Schoology. + Click Submit Assignment at the top of the document to submit. + + Students may no longer edit the Google file after submitting the assignment. Instead, any edits a student makes after submitting the assignment are added as ""suggestions"" to the Google file. Teachers can review the suggestions to approve or deny the edits that were suggested after submitting the assignment. + However, students may click Unsubmit at any time before the due date, and before you have graded their work. This includes applying an exception code. + Unsubmitting an assignment returns it to In Progress in your view of the assignment as the Instructor. When an assignment is unsubmitted, the student re-gains edit access to the file and may continue working on the assignment. + + See the Student Support files: + + Student Error when accessing Google Drive Assignment + How a Student Submits a Google Drive Assignment in Schoology + How a Student Submits a file from Resources Google Drive to a Schoology Assignment  + How a Student Submits a file from Resources Google Drive to a Schoology Assignment + + + ",2020-07-29T06:34:00Z,2024-03-18T09:11:32Z,2024-03-13T17:10:39Z,2025-04-01T00:00:00Z,8,0,0,0 +6000040234,6000542930,Technology,Secondary Scheduling,1,2,PowerScheduler Scheduling Instructions,110, PowerScheduler Instructions: PowerScheduler ,2024-05-24T20:25:04Z,2024-05-24T20:25:06Z,2024-05-24T20:25:06Z,,0,0,0,0 +6000006099,6000542933,Technology,Security Systems,1,2,Building Door Schedules,"schedule, cardlock, lock, custodian, door"," + Keywords: door, schedule, cardlock + Aliases:  + + Building door (lock/unlock) schedules are configured by Systems Integration Analyst x3715. + + ",2017-08-10T22:03:09Z,2024-03-14T16:48:01Z,2024-03-14T16:48:01Z,2025-04-01T00:00:00Z,0,0,0,0 +6000017120,6000736645,Technology,Security Systems,1,2,Door fails to signify a swipe failure or success.,"Door, keycard, Badge, Avigilon"," Keywords: Door, Keycard, Badge, Avigilon + Aliases: + + When a badge swipe is not responding to a card swipe, make sure it's not just that one badge.  + Check these in order. + + + Check multiple badges, to verify it is not a broken badge. + Check multiple doors to verify if its a building level issue or door level issue. (Alarm red code means the tamper alarm on the building board is not working. *) + Check the Avigilon system to see if building panel is working. (If not, all doors in that location that run on that panel should be out) + Check if the door subpannel is working. + + If all of the above are showing as ""Working"" then you need to reboot the door panel, which is POE. You can climb up in the ceiling above the door or you can cut PoE to reboot it. + + You can find the MAC address on the subpannel tab of the panel screen. + + + * Tamper alarm is not installed in our devices. Tamper alarm on a building panel box shows if the box has been opened improperly. It is always red. ",2019-01-29T01:34:48Z,2024-03-14T16:46:53Z,2024-03-14T16:46:25Z,2025-04-01T00:00:00Z,0,0,0,0 +6000016969,6000736645,Technology,Security Systems,1,1,FWD to Cell set in System instead of in desk phone.,"Cell, Security"," Keywords: Cell, Security + Aliases: + + + + Go to User and Devices. + Sub menu ""Users and Services Configuration"" + Lookup and select the extension you wish to have a FWD. + Select the Keys tab. + Set a Button to FWD as the label. + Set that button to ""Call Fwd No Answer"" as the line type. + + Go to ""User and Devices"" Menu. + Go to Advanced Configuration Menu submenu. + Go to ""Call Forwarding Profile"" submenu. + Add a line item for the extension. + Type in the extension for the ""Number"" + Select ""No Answer Internal"" for the call forward type. + Type in ""71"" and then phone number of the cell. example is 71253xxxxxxx. + + Seems to take 24 hours to kick in... Not sure why. + Before it kicks in, it will go to the VM as normal after 4 rings. + + + + Also previously set is... + Call Routing Menu, Call handling  submenu + Call Rerouting Menu, + Ext is set to 1,1,1,-,All,2,1 + + ",2019-01-18T20:57:33Z,2024-03-14T18:08:55Z,2024-03-14T18:08:55Z,2025-04-01T00:00:00Z,0,0,0,0 +6000016292,6000736645,Technology,Security Systems,1,2,RFC: Bus Driver Key Card,"Bus, Driver, Key, Card"," Keywords: Bus Driver, Key Card + Aliases: + + + When approved by the transportation director, a bus driver may be given a key access card to use the bath room in a school or a few school that are on the expected route for that driver. + Someone needs to notify the Office Manager of the schools that will be affected. This part needs to be clarified as to how and who does the notifications. ",2018-11-08T16:08:51Z,2024-03-14T16:47:20Z,2024-03-14T16:47:20Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033502,6000542933,Technology,Securly,1,2,Administrators and Counselors need to access Securly - Student's browsing history,"counselor, securly, history, student"," keywords: securly, student, browsing, history, counselor + alias: Securly, Student browsing history + + + When an Administrator or Counselor has the need to look at a student's browsing history, they should follow the steps below: + + + +Go to https://www.securly.com/ + + Click on Login and select Safety Filter + Login using your PSD Google account + You should have an Activities menu + Type in the student's email address and enter  + + + + If this is not available to you and you serve in one of these roles, please submit a Service Central ticket for access.  + ",2023-03-29T16:56:16Z,2024-08-08T14:55:57Z,2024-08-08T14:55:57Z,2025-04-01T00:00:00Z,4,8,0,0 +6000041769,6001813135,Technology,Securly,1,2,Securly - Custom Policy,"Securly, Special Policy, Custom Policy"," Keywords: Securly, Student Block, Webfilter  + Aliases: Securly, Student Block, Webfilter  + + + We can block specific sites at school for specific students, but we need a documented improvement plan in place. It's also required that the improvement plan be temporary, so the block will be removed when the plan is realized. This is per our superior Kris. + + + + In Securly, go to Policy Editor and select All Students special policy. + Select Clone Policy. + + + + 3. Name the new policy “Special Policy - StunentNumber - Extra Systems Blocked” + + 4. Go to Policy Map and select Create Custom Group. + + + 5. Name the group in the same format as the others. + 6. Select the Special Policy to apply to the group then click next. + + +   + 7.Add users to policy   + ",2024-11-26T23:26:06Z,2024-11-27T17:34:39Z,2024-11-27T17:34:39Z,2025-04-01T00:00:00Z,0,0,0,0 +6000020950,6000837079,Technology,Securly,1,2,Securly - Home / Parent,"securly, parent, browsing history, home"," + Keywords: securly, parent, browsing history, home + Alises: securly, safe browsing + + Parents can use this resource to support their student on a device (district or personal) at home. + + Get instant access using the parent email on file in Powerschool at:  https://www.securly.com/pnp-activate?type=access&did={{hubDid}} + How to Use the Securly Home app: https://homesupport.securly.com/hc/en-us/articles/1500008622962-How-to-use-the-Securly-Home-app + Additional help:  https://homesupport.securly.com/hc/en-us + + + Click on Home for more info at https://securly.com/ + ",2019-11-08T21:26:57Z,2024-09-24T21:01:22Z,2024-09-24T21:01:22Z,2025-04-01T00:00:00Z,13,12,0,0 +6000040951,6000837079,Technology,Securly,1,2,Securly - Overview of Blocking Websites,110," Blocking Websites + + When blocking websites on request, please block it in three policies: + + 1. All Students Policy (will block for any Student that is signed into a Chromebook, or the Chrome browser on macOS / Windows, or Edge / Safari when a Student is signed in). + 2. Default Policy (will block in Safari / Edge, when Students are not signed into Securly). + 3. Guest Network Policy (will block on Student phones / Guest Devices). Keep in mind this will affect personal Staff phones as well. + + Note: NEVER include the https:// - you only need the domain. + Note: You typically will need to include the domain as well as a wildcard before the domain as a separate entry. + So if you wanted to block Reddit.com, you should not only add reddit.com but *.reddit.com as well.  + + The last one isn't 100% needed, but generally a good idea depending on what website has been requested to be blocked. If we don't want Students accessing proxy bypass websites on Chromebooks, we probably don't want them accessing those sites on a personal phone either. + + One-off Website Block Requests + + Generally, it's fine to block websites for teachers if it's obvious that the content is not appropriate for Students, or if it's a game website, etc. They submit a ticket, you briefly evaluate the website, and then block it. + + Note: If they're wanting major websites blocked (YouTube, Gmail, etc), or multiple websites blocked for a Student (that other Students may be using), or want the Student to operate off of an allow list (i,e ""I want them to only be able to access website 1, website 2, and website 3"") - these kinds of request need to come from a building Administrator. They also need some sort of improvement plan in place. And it's to be communicated that the block we put in place is temporary, and will be removed after the behavior/improvement plan has been realized. This is all per Kris. + + Note: It's also good to lead with with the resources we have available already: + + GoGuardian Teacher - Block websites, lock Student Chromebook screens at school, etc.  + + GoGuardian Teacher Resources - https://support.goguardian.com/s/goguardian-teacher + + Securly Home - Allow Parents to manage internet access at home. + + Securly Home / Parent - https://psd401.freshservice.com/support/solutions/articles/6000020950 + + Securly Home iOS / iPadOS App - https://apps.apple.com/us/app/securly-home/id1349691905 ",2024-09-10T21:20:56Z,2024-09-24T21:03:03Z,2024-09-24T21:03:03Z,,0,0,0,0 +6000034866,6000837079,Technology,Securly,1,2,Securly - Overview of Device Filtering,Securly," This article covers a brief overview of how PSD implements Securly for web filtering.  + + The quickest, best way to verify Securly is working, is by navigating to unsafewebsite.com in either Edge / Safari / Chrome. + + It should look like this: + + + + If you click 'Show more' - it will tell you what method of filtering is taking place (SmartPAC / Extension). + + Example of Securly not working when going to unsafewebsite.com: + + + + macOS - SmartPAC Filtering (Safari + Chrome) + + On macOS, you can verify SmartPAC is installed by navigating to:  + + (Monterey and older) - System Preferences > Profiles > Securly Certificate 2034 + + (Ventura and newer) - System Preferences > Security and Privacy > Profiles > Securly Certificate 2034 + + + + If a Configuration Profile called 'Securly Certificate 2034' is visible, SmartPAC is installed. The Configuration Profile installs the Securly Certificate and configures SmartPAC. We have our own unique SmartPAC identifier for our district, which is in the config profile. + + In Jamf, the above Configuration Profile can be found (as that is how it is deployed). + + You can verify the Securly Certificate got installed by going to Keychain Access and looking for the 2034 Securly Certificate: + + + Securly also recommends pushing out a seperate securly_certificate_installer_macos.pkg - only for Firefox. In my own personal experience, this never actually worked properly with Firefox to ensure it was filtered. In fact - Securly's own best advice is to not use Firefox as they refer to it as a 'non-enterprise friendly browser'. That was straight from their engineer. Their wording on the .pkg noted above, just for reference: ""Note that the latest update to macOS Big Sur does not allow the SSL pkg to work for all browsers equally. While you can use the following process to push the package to trust the certificate in Firefox, you would need to push it as a configuration profile in your MDM for Chrome and Safari."" + + Windows - SmartPAC Filtering (Edge + Chrome) + + On Windows, you can verify SmartPAC is installed by navigating to: + + Windows Logo (Bottom-left corner) > Settings gear > Network & Internet > Proxy (left-hand side) > The settings should be greyed out - 'Some of these settings are hidden or managed by your organization'. And the Script address field should be populated. + + Should look like this: + + + + You can verify the end-user is getting the Securly GPO's by opening cmd and typing gpresult /r  + Then, skim through and look for these: + + + Chromebooks - Extension-based Filtering (Chrome) + + We force-install the Securly Extension to all Chromebooks. Easy way to tell it's installed is going to chrome://extensions and look for the Securly extension. + + Anyone, Staff or Student, will get the Securly extension, upon logging into a Chromebook. The Securly Extension is pushed out through the Google Admin console. + + Further reading: + + https://support.securly.com/hc/en-us/articles/14387613870231-Securly-Filtering-Solutions-Comparison-Chart + + https://support.securly.com/hc/en-us/articles/360016970993-How-does-SmartPAC-work- ",2023-08-07T23:51:03Z,2024-09-10T21:14:49Z,2024-09-10T21:14:49Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039502,6000837079,Technology,Securly,1,2,"Securly - Overview of Network Filtering, Policies, etc.",110," Keywords: Securly, Filtering, Filter, Policy, Guest, Blocking, Block + Aliases: + Blocking Websites + When blocking websites on request, please block it in three policies: + 1. All Students Policy (will block for any Student that is signed into a Chromebook, or the Chrome browser on macOS / Windows, or Edge / Safari when a Student is signed in). + 2. Default Policy (will block in Safari / Edge, when Students are not signed into Securly). + 3. Guest Network Policy (will block on Student phones / Guest Devices). Keep in mind this will affect personal Staff phones as well.  + This one isn't 100% needed, but generally a good idea depending on what website has been requested to be blocked. If we don't want Students accessing proxy bypass websites on Chromebooks, we probably don't want them accessing those sites on a personal phone either. + + Overview of Policies + + Guest Network Policy (DNS) + + Any device on psd-open will get the Guest Network Policy, with the exception of Chromebooks. The Guest Network Policy does DNS-level filtering. + The Guest Network Policy applies to any device on psd-open that uses 52.9.127.56 and 52.52.89.151 for DNS servers, which is what everything uses by default. Those IP's are our private Securly DNS servers, specifically for our Guest Network Policy. + In other words, DHCP tells any device connected to psd-open to use those DNS servers. + Chromebooks: We do not want Chromebooks to use the Guest Network Policy, because it overrides Extension-based filtering, and any Custom Policies we have set (All Students, etc). The workaround we implemented to leave Chromebooks on psd-open, but still have the Securly Chrome Extension function:  + Specify Chromebooks must use Securly's public US-West DNS servers (50.18.216.174 and 50.18.216.175) in Google Admin: + + When Chromebooks use Securly's Public DNS servers, our Guest Network Policy stops taking precedence. In order for them to use Securly's Public DNS servers, the Securly certificate must be installed on all Chromebooks, which it is. + + Base/Default Policy (SmartPAC) + + The Default Policy applies mainly to macOS and Windows computers where the user is not signed into Securly, in a web browser. It does not apply to Chromebooks, because people are forced to Sign-into Chromebooks with their PSD Google Account, and will then get the Securly Chrome Extension. So anyone using a Chromebook should always get either 'All Students' / 'All Staff' / or a Custom Policy. + + Note: There is no 'Allow' list for the Default Policy. This is because Securly intends for users to 'Sign in with Google' when getting a Securly block page and they aren't signed in. Once they sign into Securly, they would be able to access sites that are on the allow list. + + Note: If there is a website that is blocked for the Default Policy, that younger students use (where Signing into Securly with Google may be more difficult / time intensive) - you can add this website to the Global Allow list. This will make it so nobody needs to Sign into Securly to access it. + + Note: If there is a link that you have blocked in the three listed policies, and it is still not being blocked when the user accesses it, then it is most likely that the domain for that website is on the Global Allow List. Evaluate if it is ok to have it there, if not, delete it from the Global Allow list. + + + We force Sign-in of the Chrome browser on macOS and Windows. So it is unlikely someone on macOS or Windows, using Chrome, will get the Default Policy.  + The Default Policy mainly applies to people using Safari or Edge, where we do not force Sign-in. Staff are free to use Safari or Edge for personal accounts.  + They will just get the Default Policy until they hit a website that is blocked by the Default Policy; they will get a Securly block page and be prompted to 'Sign in with Google' - which they can, with their PSD account, and then the PSD + + Once the Student or Staff member uses the 'Sign in with Google' option with their PSD account, they will then get the 'All Students' / 'All Staff' / or applicable Custom. Policy. + + All Students / All Staff / Custom Policies (SmartPAC + Extension) + + Anyone signed into a Chromebook will get their respective Custom Policy. Staff members get 'All Staff', Students get 'All Students', and certain Students get applicable Custom Policies as directed to us by building admin. + + Generally, the above is also true for anyone signed into Google Chrome on Windows and macOS. If a Student or Staff member reach a Securly block page in Edge or Safari, they can 'Sign in with Google' which will then change them from 'Default Policy' to their respective Custom Policy. + + PSD E-Sports (DNS) + + This is a custom IP-based DNS filtering policy that applies to any device that is connected to a specially configured network switch that is dedicated for E-Sports usage. The main difference is that devices plugged into this switch can access Gaming / E-Sports websites, where they would normally be blocked otherwise. + + Global Setttings (DNS / SmartPAC / Extension) + + The Global Settings policy overrides all other policies. We only add sites here that we want either blocked or unblocked everyone. Adding a website even to an allowlist here can cause Securly to start proxying it, which can cause issues. Adding certain Google URL's can break Google Workspace access. Add sites to the Global Allow list with caution. We've added certain search terms like 'Securly Killer', 'Securly Unblocker', and certain Securly-Exploit related websites to the Global Block list. On the flip side, there are certain websites that Securly has categorized as 'Gaming' that young (Kindergarten - 2nd Grade) Students use, and teachers have requested they be unblocked. We unblock these websites at the Global level so that younger Students using iPads don't have to Sign into Securly to access websites. + + Other General Filtering Information + + Social Media + Social media is still being blocked on the firewall - for psd-open only - at this point in time. Websites like Facebook.com and Reddit.com are still being blocked by the firewall. Their respective mobile apps will likely not function either as part of the block. Please contact the Network Administrator with questions. There are plans to enact a captive portal so that if a Staff member signs into this captive portal, they can access social media. However this is not built out yet. + + Device Level vs. Network Level Filtering + psd-open + We filter psd-open at a network level. This means DNS-based filtering as well as firewall-based filtering. Chromebooks (which are on psd-open) are filtered at a device-level using the Securly Chromebook extension. If they somehow disable the Securly Extension, they should still get filtered at a network level via DNS and Firewall filtering. + + psd-auth + There is no network-level filtering on psd-auth. This is because it's assumed only district-managed devices are on psd-auth. And all district-managed devices get filtered at a device level (Securly SmartPAC filtering). + ",2024-03-06T03:03:58Z,2024-09-10T21:14:47Z,2024-09-10T21:14:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039824,6000837079,Technology,Securly,1,2,Staff - Accessing Personal Google Accounts,110," Due to Securly restrictions that prevent Students from signing into personal Google accounts, Staff need to authenticate through Securly before being able to sign-into their personal Google accounts. + + Note: Multiple profiles in Google Chrome will not work. Therefore it is preferable that Staff use Edge or Safari for personal accounts, and leave Chrome as just their PSD Google Account. + + If you must use multiple accounts in Google Chrome, a personal account can be added as a separate account. This is different than a separate profile (see the screenshot in Step 3). + + To access a personal Google Account: + + 1. Not 100% required, but it's a good idea to clear cache & cookies to begin with. + + Chrome: + + + Safari: https://www.bitdefender.com/consumer/support/answer/1835/ + + Edge (Steps 1-4): https://www.bitdefender.com/consumer/support/answer/2010/ + + + 2. Go to 888.com + You will get a Securly block page. This is expected behavior. + Click on the 'Sign in with Google' button and sign-in with your PSD Google Account (not personal account) + + + 3. Now that you're signed into Securly, you can go to gmail.com / drive.google.com / etc and add your personal account. + Go to the top right corner, click on your profile > 'Add account' - and authenticate with your personal account. + + + 4. You should now have your personal account successfully added. ",2024-03-27T20:36:08Z,2024-08-08T14:55:57Z,2024-08-08T14:55:57Z,,2,14,0,0 +6000034160,6000542933,Technology,Skyward,1,2,Skyward - Resetting your password or Logging in for the first time,"skyward, password reset, paystub, time off"," + Keywords: skyward, password reset, paystub, time off + Aliases: Skyward + + + Skyward is located from the PSD Portal - Operational menu. + + 1.  If you have forgotten your Skyward password or it is your first time logging in,  + click the Forgot Login/Password link. + + + + 2.  Enter your district psd401.net email address and click Submit.   + + + + 3.  You will be sent an email containing your login id and a link to reset your password. + + You can also see more information from our PSD Portal - Staff Intranet - Payroll department.  + + ",2023-06-16T19:39:23Z,2024-03-18T09:11:42Z,2024-03-13T19:00:46Z,2025-04-01T00:00:00Z,0,4,0,0 +6000030847,6000542933,Technology,Skyward,1,2,Skyward/FastTrack - Applying for open positions,"Skyward, Open Positions, fast track"," keywords: skyward, open positions, fast track + alias: Fast Track + + + + +Open the PSD Portal - Operational - Skyward - Fast Track Open Positions - Apply +If you can get into Skyward, you most likely have an existing user account to Fast Track which was used for your current position with the district. + + + +Log in with your personal email or click forgot your username/ password below that.  +If you no longer have that email do not create a new Fast Track account, please reachout to hr@psd401.net to assist with that login information. + + + + + + + + + ",2022-06-02T15:40:36Z,2024-03-18T09:11:38Z,2024-03-13T19:01:24Z,2025-04-01T00:00:00Z,2,0,0,0 +6000006127,6000736645,Technology,Skyward,1,2,Skyward/WESPac login,"Skyward, WESPac, Login"," Keywords: Skyward, WESPac, Login + Aliases: + + + Skyward:   + + User accounts are maintained by Payroll. + Allow pop-ups for this site. + Username:  last name + first initial + middle initial + Click on Forgot your Login/Password if a password reset is needed.  An email will be sent to the users psd401.net email with the password information. + User should contact the Payroll Department - payroll@psd401.net, if they have password (not able to password reset) or data issues. + TSD does not have access to reset passwords to this system. + + + WESPac: + + This is the server remote access used by Payroll and Business Departments. + www2.wrdc.wa-k12.net/scripts/cgiip.exe/WService=wpeninss71/(access type code) + If the printers are not working and troubleshooting has ruled out the the printer itself, then restart Citrix to re-map the PSD printer. + Further assistance contact: ESD114 (360) 479-0993 + ",2017-08-10T22:03:51Z,2024-03-13T19:00:17Z,2024-03-13T19:00:17Z,2025-04-01T00:00:00Z,0,0,0,0 +6000026054,6000736645,Technology,Software / Imaging,1,2,.Net Framework 3.5 install,".net, framework, 3.5, REI, VMS"," Keywords: .Net, DotNet, 3.5 + Aliases: + + Some legacy programs may require older versions of .Net Framework that will throw error codes when attempting to install. + + Specifically, in this case, Transportation's REI VMS software. In order to get 3.5 to install correctly you'll need to open Regedit and make a change to the use of windows update server. You're looking for the key of ""UseWUServer"", and you'll change it from ""1"" to ""0."" + + It is located in the following: + + HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU ",2021-02-03T19:46:34Z,2024-03-14T17:47:01Z,2024-03-14T17:47:01Z,2025-04-01T00:00:00Z,0,0,0,0 +6000032852,6000736645,Technology,Software / Imaging,1,2,ActivInspire License Key Info,"ActivInspire, Promethean"," Keywords: ActivInspire, License Key + Aliases: + + + + Username: Just enter the end-user's username + + Organization: PSD401 + + Serial / Key: 00161679444637665126 + + + Entering the key may not be necessary for Windows install, but is required for macOS install. + + Note: macOS installer installs ActivInspire to Finder > Applications > Promethean (folder) - Inside that folder, it is just called 'Inspire' + ",2023-01-09T22:16:25Z,2024-03-14T18:02:47Z,2024-03-14T18:02:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000011214,6000736645,Technology,Software / Imaging,1,2,Adobe Acrobat Install Troubleshooting,"Adobe, Acrobat, Creative, Cloud"," Keywords: Adobe, Acrobat, Creative Cloud + Aliases: + + + + Licensing + Adobe is only licensed to an individual, not a machine. You must login with username@psd401.net for staff and UserName@edtools.psd401.net for students + + + Some district users will have a federated Adobe ID with their district email (@psd401.net for staff @edtools.psd401.net for students), as of writing CTE teachers/students have this as well as ESC staff. Otherwise they will get Access Denied error message.  + + Errors + Most common Adobe install issue seems to be error 16 + + + + + + This error is usually correlated with permission issues. After going through the recommended folders, do all permissions look fine? + In most cases, there's deeper permission issues than Adobe would lead you to believe.  + + + + You can try running the Adobe cleaner, this will uninstall Adobe Acrobat and hopefully repair permissions. Your mileage may vary using this tool, it hasn't ever fixed this issue. \\fs2\installs\software\AdobeCleaner + + And re-installing by logging into Creative Cloud + https://psd401.freshservice.com/support/solutions/articles/6000022780 + + Try looking over common Adobe log files + + + %localappdata%\Temp\PDApp.log + %localappdata%\Temp\AdobeARM.log + C:\Windows\Temp\PDApp.log + C:\Windows\Temp\AdobeARM.log + + Some log files will explicitly tell you where the permission is incorrect.  ",2018-02-08T17:36:03Z,2024-05-22T19:09:18Z,2024-03-14T19:19:42Z,2025-04-01T00:00:00Z,0,0,0,0 +6000027276,6000736645,Technology,Software / Imaging,1,2,Chocolatey Manual Install,"Manual, Install, Chocolaty"," Keywords: Manual install, Chocolaty + Aliases: + + + 1) Download the PowerShell file from FS2 and place in the root of C:\        (May need to use Google Drive to get it off network)    + + \\FS2\Installs\software\chocolatey\ChocoClientInstall.ps1 + + + 2) Open PowerShell as Administrator + + C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe + + 3) Run install commands below + +  cd c:\          ""bring to the root"" + + +  .\chococlientinstall.ps1       ""Run installer copied to the root"" ",2021-06-02T23:00:29Z,2024-03-14T17:44:13Z,2024-03-14T17:44:13Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040279,6000837079,Technology,Software / Imaging,1,2,FileVault + Using Personal Recovery Keys (PRK),"macOS, FIleVault"," We are currently enabling FileVault on 1:1, non-NoMAD Laptops only. There are no plans to roll out FileVault to any Desktops, NoMAD, or Jamf Connect computers. + + There is a Configuration Profile in Jamf that will be used to enabled FileVault. We will be using Personal Recovery Keys (PRK) that get escrowed to Jamf. This means there is a unique key for each computer. If the user forgets their password, TSD can bypass FileVault with the Personal Recovery Key. The users password can then be reset. We are hiding PRK's from the end-user as the consensus is this is best practice. Another reason is that if a user is given their PRK and boots into recovery with it, they can reset the password for the Administrator account. We want to be the only one that can decrypt FileVaulted drives. The keys rotate after they're used, so they can be given out over the phone. + + New Enrollments: We are forcing FileVault to be enabled during Setup Assistant, during Enrollment (and before their first login). Only Sonoma supports this feature, so we really need all outgoing computers to be on Sonoma. + + Existing Enrollments: On computers that are already enrolled, users will be forced to enable FileVault on Login. If they click 'Cancel' - they are directed back toward the login screen.  + + Configuration Profile: + + + Existing Enrollments + Ventura & below: + Users with computers that are already enrolled and in-use will see this pop-up after FileVault is rolled out, upon their next login (so if they do a reboot, or their uptime is >14 days and a reboot is forced, etc). If they click cancel, they are directed back to the login screen. This forces them to enable FileVault. + + + If they click 'Enable Now' - they will then see this: + + + They can just click continue. Note: They do need to be connected to AC power to complete the encryption process: + + + Once FileVault has been fully enabled and the drive is encrypted, it will look like this in System Settings: + + + New Enrollments (Sonoma & above): + A new feature in Sonoma is the ability to FileVault a Disk during Setup Assistant / Enrollment Process - even before the user has logged in for the first time. This makes things cleaner and more streamlined. The prompt they will see looks like the below screenshot. + Notice they do not have the ability to uncheck the box. This is ensuring FileVault is enforced. + + + Using Personal Recovery Keys to Unlock a FileVaulted Disk + + All Devices should have their PRK escrowed to Jamf after FileVault has been enabled. In Jamf, pull up a computer, then click on Disk Encryption and then you will see the below. For Personal Recovery Key - click 'Show Key' for the computers PRK to be displayed. + + + There are differences in the process for leveraging the Personal Recovery Key between Intel and Apple Silicon. + + Apple Silicon: At the FileVault Login Screen, press the following three keys together Option + Shift + Enter.  + The screen will change from a Username + Password prompt to a Recovery Key prompt. Enter the Recovery Key as per the above image. + + + Once the recovery key is entered it will unlock the FileVaulted disk. At this point you could login with the Administrator account, even if it has never been logged into before. The disk is unlocked at this point.  + You can also boot into recovery to reset the end-users password or Administrator password. Below is the next screen after entering the Recovery Key (FileVault is effectively unlocked at this point): + + + After booting into Recovery, you will be prompted for the PRK again: + + + After you've put the PRK in again here, you will be prompted to reset either of the existing Local Accounts: + + + If you've chosen to reset one of these passwords, it will look like this after: + + + Intel: If the end-user or yourself on the computer enters an incorrect password, you will get a prompt to reset it using a Recovery Key: + Note: In Ventura and below, when a disk is FileVaulted, it will show a list of users who possess a Secure Token and can unlock the disk (like in the below image). In Sonoma and above, it will show username and password all the time, even if the disk is in an encrypted state. + + + You should then enter the Personal Recovery Key to unlock the disk. From there, you can sign in as Administrator (even if Administrator has never signed into this computer). + + Once the disk is unlocked, if they still enter an incorrect password again, it will show this prompt: + + You can select 'Restart and show password reset options' - it may prompt for Personal Recovery Key again.  + You can then reset their password, or Administrator password, as needed. + + + Question: I need to sign into a Staff members Laptop using the Administrator account to do some work / update it / etc. The Administrator account has never been signed into previously, and therefore doesn't have a SecureToken. The Laptop is in an encrypted state. How can I sign-in with Admin? + Answer: Simply use the Personal Recovery Key for that computer to unlock FileVault, and you can then login as Administrator from there. ",2024-05-31T22:39:31Z,2024-06-27T21:49:28Z,2024-06-27T21:49:28Z,,0,0,0,0 +6000006100,6000736645,Technology,Software / Imaging,1,2,Front Door Camera Software - 2N IP EYE (HELIOS),"Security, IP Eye, Camera, Door Camera, Helios, 2N"," Keywords: 2n, Eye, Camera,  + Aliases: Helios + + + Windows Install:   + Push with PDQ - Package: '2N IP EYE' + Also in Chocolatey - '2N IP Eye (Install)' + + + + Mac Install: + It's in Self Service under the 'Applications' category. + Mac requires a user and password to add camera. + Launch and eyeballs will appear in the menu bar for configuration. + Click the + on the bottom right corner of the window. + Click ""IP Address"" on the camera entry a few times, eventually you'll be able to edit the ip + Input the IP address which will be 10.xxx.241.50  where xxx is the octet for their school site (xxx could be a 2-digit number). + User: Viewer + Password: ICUparent! + + Configuration: + (Windows) Down in the tray (bottom-right corner near clock, it may be hidden so click the carrot key to see it) - right click the eye and choose settings. + + In the app that pops up, click add camera. + Input the IP address for their door camera which will be 10.xxx.241.50  where xxx is the octet for their school site (xxx could be a 2-digit number, in that case just input xx). + Be sure to fill in the description field as well because that is how you will find it to add to the grid in the camera app. + Choose okay to apply. + In the camera app you may have to right click one of the grid segments to add the new camera. + + + Note for Windows: 2N IP EYE by default does not run on startup. So if they reboot their computer, it may not automatically launch when they next login. + Fix: Click Windows Logo > Type 'Run' > in the 'Run' app, type shell:startup and hit enter > Drag a shortcut for 2N IP EYE into the window that popped up. This will ensure it launches every time the user signs in. ",2017-08-10T22:03:15Z,2024-05-22T19:09:18Z,2024-03-14T18:45:15Z,2025-04-01T00:00:00Z,2,0,0,0 +6000041433,6000837079,Technology,Software / Imaging,1,2,GMFM+ App (Gross Motor Function Estimator) (macOS),"GMFM, GMFM+, Gross Motor Function Estimator"," + + This is an Application that the district paid for back in ~2020-2021. It's pretty niche and not widely used. I believe it's used by Physical Therapists. + + It's not in Self Service / Jamf because to install it, you have to run an .app which installs some stuff to the logged-in users home folder, then launches another app which installs what I believe is a MongoDB and does some stuff with the computer's local internet ports. + + It's a very strange install process that, because I know of only one person using it, haven't put the time in to figure out how to cleanly package it up in Jamf. + + It's in the TSD Software Shared Drive. Link: https://drive.google.com/drive/folders/1SPeFZ5kk5SiJQr-NXnCs7IDGRa9p7HdQ?usp=drive_link + + It's also on fs2 (may be quicker) - \\fs2\installs\software\GMFM+ + + Copy the .zip to their computer, unzip, launch the app, put in Admin password, continue through steps. They then make a local account in the app. Done. ",2024-11-01T18:51:29Z,2024-11-01T18:51:30Z,2024-11-01T18:51:30Z,,0,0,0,0 +6000040507,6000837079,Technology,Software / Imaging,1,2,InTouch Installation (Windows),InTouch," + There is a PDQ Connect package called 'InTouch' that will copy the InTouch folder to C:\Program Files (x86). It also grants Users Full Control over the InTouch folder, which is needed for it to be able to update. Push this to the computer that needs InTouch to start. + After that has been pushed, you will need to: + Add that computer to the AD group 'Bookkeepers'. + Add the end-user to the AD groups 'PSD-POS' and 'PSD-POS-StudentStore' + + + Execute the InTouchReceiptingSystems.exe program and it will download the latest software. + I typically create shortcuts for InTouch and InTouch Terminal on the end-users Desktop for easy access. + (If needed) - Install Epson OPOS Receipt Printer Drivers - \\fs2\installs\software\InTouch\OPOS_Drivers\OPOSADK_266e_Newest\setup.exe + USB printers should have the appropriate driver built in. + For Parallel printers, you will likely need to add the OPOS drivers version 2.66. + I'm not exactly sure how silent install works for the OPOS drivers. It looks like you need to build a registry file as part of the silent install process. See page 44: https://www.bluestarinc.com/techsupport/epson/Epson%20Drivers/WINDOWS_DRIVERS/TM_T88V_CD/Windows/OPOS%20ADK/267T88V/Installer.pdf + + If someone wants to take a crack at building out a silent OPOS driver install, be my guest. + The file path above should be the newest OPOS driver - manually install it. + + + You should then be able to go into InTouch settings for final configuration if needed and be able to send a test print to the receipt printer. This is a final test that it's working as expected. + + + + + ",2024-07-03T01:44:49Z,2024-07-03T01:44:50Z,2024-07-03T01:44:50Z,,0,0,0,0 +6000040481,6000837079,Technology,Software / Imaging,1,2,Jamf Connect,"Jamf Connect, macOS"," Jamf Connect is a paid product that is replacing NoMAD. It allows for multiple users to sign into the same macOS computer. + + Jamf Connect consists of two seperate pieces; Jamf Connect Login Window and Jamf Connect Menu Bar.  + + Login Window: Connects to an identity provider (IdP) and creates a local account for a user after they have authenticated with the IdP.  + + Menu Bar App:  + + Automatically launches on login and runs in the background. + The menu bar piece checks every 30 minutes to ensure the local password is in sync with the cloud password. If it isn't, the end-user will just need to enter their current cloud password (i,e the password that will log them into the ClassLink portal). + In the case of Jamf Connect, we are using Entra as the Cloud IdP. The Entra password is synced with ClassLink, Google, on-prem AD, etc. + When a user logs in, the login window piece passes their password to the menu bar piece, and automatically signs them in there. + The menu bar piece pop-up pictured below will not display unless their cloud password is no longer in sync with their local password. The username is always auto-filled. + Also take note of the Jamf Connect Menu Bar icon, which is visible when it is running (which should be always). + + + + With NoMAD, users were authenticating with on-prem Active Directory. Signing in for the first time had to be at school, on psd-auth (formerly psd-closed). With Jamf Connect, users are authenticating with Microsoft Entra. We sync our on-prem AD to Entra. Users can log in for the first time anywhere there is an internet connection. This is one of a couple benefits of Jamf Connect. It's also being actively developed (NoMAD is a project that has been completely abandoned) - so if Apple were to make a major change to the macOS Login Window, Jamf would fix Connect. NoMAD would be hosed. + + I tested using Google, ClassLink, and Entra as the Identity Provider (IdP) for Jamf Connect. I determined Entra to have the best user experience. There were various limitations with the other IdP's that resulted in a less-than-stellar end-user experience. On paper, Google would have worked adequately, except for the part highlighted below: + + This limitation means that we can't use Google LDAP for the Jamf Connect menu bar piece, for keeping passwords in sync. We point Google Workspace to ClassLink as our primary IdP, which is then considered by Google as a 'third-party IdP' for SSO. + + Login Window + + + The new Jamf Connect login window looks like the above. This is a customized, personalized Microsoft Entra login screen. You can now select a WiFi network from the login window, whereas you could not before with NoMAD. Cloud logins are forced unless there is no internet connectivity, in that case it knows to automatically fall back to local login, and switches the login screen to local login. + + For logging in with the Administrator account, simply click 'Local login' and then authenticate in with the Administrator account + LAPS like you normally would. + + It is set to automatically reinstall the Jamf Connect login window when a major macOS upgrade happens. When macOS does a major upgrade (ie Ventura > Sonoma) - a third party login window will break. This is an inherent problem with all third-party login systems. With NoMAD, we were monitoring for broken login windows and reinstalling NoMAD + restarting the computer, automatically. If the built-in measure to reinstall the Jamf Connect login window doesn't work in practice, we can use the approach we did for NoMAD. + + When a user authenticate through Microsoft Entra, the Jamf Connect Login Window portion creates them a local account. It passes their password through to the Menu Bar piece. As explained earlier, the menu bar piece automatically launches on login and runs in the background. It will periodically check every 30 minutes to ensure the cloud password is in sync with the local macOS password. + + Password Changes + + Testing password change behavior with NoMAD - I realized that if someone logs into a computer, then logs out, and has their password changed - when they log back into the same computer, their old password will still work. Their new password won't work. They are not prompted to update their password or anything. I believe this is because NoMAD couldn't write-back to AD and we may have never had it fully configured. + + The behavior and user experience in regards to password changes and Jamf Connect is a little different than NoMAD. Let's say the same scenario as described above happens, but this time on a computer with Jamf Connect. When the user goes to sign into a computer they have already signed into in the past, but has had their cloud (ClassLink/Entra/Google) password changed since then - the Jamf Connect will prompt them to enter their old password. It will then update their local password to the current cloud password. But they do have to remember what their previous cloud password was in order to sign into the account again. Worst case, we can reset their local password. + + Jamf Connect prompt for when a users cloud password has changed since they've signed into a macOS computer. This prompt is asking them for the previous cloud password: + + + Jamf Connect documentation on the above: + + ",2024-06-27T22:47:16Z,2024-06-27T23:57:29Z,2024-06-27T23:57:29Z,,0,0,0,0 +6000040432,6000837079,Technology,Software / Imaging,1,2,Jamf Connect Enrollments,"Jamf, Connect, macOS, Jamf Connect"," Note: All new enrollments should be on macOS 14 Sonoma + Note: If this is a brand new laptop, by default it will go to the PSD (Laptop) PreStage. You will need to take it out of there for it to show up when adding it to the appropriate PreStage. + + 1. First, ensure the device is in the appropriate Jamf Connect PreStage (Shared Laptop, Shared Desktop, or Lab). + + 2. Proceed through Setup Assistant on the re-imaged or brand new macOS device - Connect to psd-open, etc. + + 3. You will then get presented with the below login screen. Authenticate as serv_shareddeviceusr + Note: The password is in BitWarden. It's the old Administrator password. + Note: It is very important you're using serv_shareddeviceusr here or the Bootstrap Token won't get escrowed, etc. + + + 4. It will take a minute or two to install Profiles and such at the Remote Management screen: + + + 5. Proceed past the 'Select Your Time Zone' - what you do here doesn't matter, we deploy a configuration profile to turn automatic time zone on. + + + 6. After continuing, the screen may go black for ~one-or-two minutes. This is Jamf Connect being installed and is normal. + + 7. After the screen returns from being black, you should see our PSD-customized Jamf Connect Login Window: + + + At this point, you just need to wait for all the software to get installed. This process typically takes anywhere between 5 to 15 minutes, but can take longer depending on network connection. + + Note: If you enrolled the computer and it's been a couple minutes and no enrollment policies have started yet, occasionally computers need a 'kickstart' to trigger Enrollment Complete policies to start running. + The quickest and easiest way to Kickstart a computer to run enrollment policies is to do the API Framework reinstall mentioned in this solutions article: https://psd401.freshservice.com/support/solutions/articles/6000035017 + + Important Note:  + Do not power down the computer / put it to sleep / close the lid - until it has a macOSLAPS password populated in Jamf.  + It's safe to assume the computer is ready-to-go after the policies 'Zoom (Enrollment Push)' and 'zz_Create Administrator Account + Run macOSLAPS (Enrollment Push)' have completed successfully, as those are the last to fire off. + + The other main important thing is that the Bootstrap Token got escrowed. Once a LAPS password is populated, Bootstrap Token Status should show 'Escrowed'. You don't necessarily have to check this one on every computer, but it's a good thing to spot check. + + + A 100% ready-to-go Jamf Connect computers should: + + Have a macOSLAPS password populated in Jamf. + Show 'Bootstrap Token Status' of 'Escrowed' in Jamf. + Show a customized PSD Jamf Connect Login Window. + Have all of our software (Chrome, Drive, Zoom, etc). + ",2024-06-19T02:27:20Z,2024-10-29T19:11:31Z,2024-10-29T19:11:31Z,2025-04-01T00:00:00Z,0,0,0,0 +6000041138,6000837079,Technology,Software / Imaging,1,2,"Raptor Technologies - Installing Hardware Services (Print Driver, etc) (Windows)","Raptor, Raptor Technologies"," The Raptor Technologies Windows software is not silent-install friendly. It has to be manually installed while logged in as Local Administrator (LAPS). + + This software enables them to print a badge on the bluetooth printer that is connected to the iPad from their desktop.  + + 1. Sign in with the LAPS account. + + 2. Windows Start > Open the \\fs2 share and go to the folder: \\fs2\installs\software\Raptor.HardwareServices_2_3_6_0 + + 3. Use your credentials when prompted to authenticate for connecting to fs2. + + 4. Once you get to that folder, launch Raptor.HardwareServices_2_3_6_0.exe + + 5. The program will launch like below, proceed: +   + + 6. Click Install: + + 7. Not sure what happens past this point, but feel free to update this Solutions Article and document. ",2024-10-03T19:43:01Z,2024-10-03T19:46:30Z,2024-10-03T19:46:30Z,,0,0,0,0 +6000033579,6000837079,Technology,Software / Imaging,1,2,Repairing + Detecting Failed SentinelOne Agents (Two Ways),"S1, SentinelOne"," Keywords: S1, Sentinel One + Aliases:  + + 10/22/24 - Update: I found another way that can potentially be used to remotely fix the S1 Agent. To prevent needing to put hands on it + booting into Safe Mode. See: Quicker Method (Try first) + + Detecting Failed SentinelOne Agents + + The SentinelOne Agent Service is being monitored using PDQ Inventory and manual remediations are being made based off of that: + + + In the near future, we may also be enforcing active SentinelOne Agents (if it's a Windows computer) in order to be on psd-auth. There is a SentinelOne integration for PacketFence that can check to ensure the computers SentinelOne Agent is active each time it joins psd-auth. + + In addition to the above, problem Agents can be ones that are Online, but do not have S1 Console Connectivity.  + For example, if a computer shows online in PDQ Connect, or you know for a fact that it's online with internet, but it shows 'Console connectivity: Offline' in SentinelOne, it probably needs repairing. + + + Repairing Failed SentinelOne Agents + + Repair Method #1 - Quickest Method (Try First) + + Note: Sometimes, the Agent can be fixed with a simple reboot, so I would try that first. + + There is now a package in PDQ Connect called 'SentinelOne - Check Agent Status' - you can push this to the problem computer to confirm the Agent issue. If a computer can't join psd-auth, flip to psd-open temporarily. + After pushing the above to the computer, go to the Deployments section, find that push, and click the 'Completed' button to see the logs: + + This is an example of a computer where the S1 Agent isn't working properly for whatever reason. This can occasionally happen on a very small number of devices. The above computer popped up into the PDQ Inventory group, making it easy to spot, and know to fix. + + Note: I have seen a computer that was not communicating with the S1 management console, but the above showed that everything was fine and running. So the 'Check Agent Status' isn't quite 100% at telling you if it's hosed or not. The ultimate way of checking is ensuring the endpoint is still active in the S1 console / 'Console connectivity = Online'. Also, I did the quicker repair method on this one and it didn't work. + + After confirming that the Agent isn't working (not a 100% necessary step, but prudent), you will need the devices specific passphrase. + + 1. Login to SentinelOne: https://usea1-015.sentinelone.net/dashboard + 2. Click on Sentinels: + + 3. Filter by Endpoint name, search for the one you're looking for, hopefully it's in the search results.  + Note: If it isn't in the results, that means it's been hosed for more than 3 weeks and got decommissioned.  + You can still click View More Filters > Look for the Decommissioned filter and add it, then sort by Decommissioned - this should find it. + + 4. Click on the Endpoint, search actions for 'pass' you should see Show Passphrase and have permissions to view it. Select that button and copy the Passphrase (long string of random words). + + 5. Go back to PDQ Connect. Look for the package called SentinelOne - Enable / Repair Agent + In this package, look at the script for the variable $Passphrase - simply replace any existing passphrase (if there is one) with the one you copied from the step above. These are device specific codes.  + It should look like below. Push the package to the affected computer: + + 6. Go to the Deployments tab and click Results for the push you just did. Scroll all the way down to find the results. Hopefully it looks like below: + + 7. Go back to the SentinelOne Console and back to the problem device. You may need to refresh the page and possibly reboot the computer, but in my experience I didn't need to reboot the computer. + It should now say the below: + + If it doesn't, you will likely need to put hands on it and proceed with the fix below. + + Along with Console connectivity showing Online, if you were to run the SentinelOne - Check Agent Status package again on the computer you successfully fixed, the results should look like below: + + + + Repair Method #2 - Safe Mode - Guaranteed 100% Chance of Fixing + + Start by copying SentinelOneInstaller.exe and workstationtoken.txt from \\fs2\holdingtank to the Local Administrator's Desktop. (C:\Users\Administrator\Desktop)  + + To connect to \\fs2, just use your standard credentials. + + After you’ve copied those two files over, you will need to boot the computer into Safe Mode. + + Note: I have had one or two times where I performed the below fix without booting into Safe Mode - and it uninstalled SentinelOne, rebooted, and SentinelOne had reinstalled itself and was fixed. So you can try the fix without the computer being in Safe Mode, just know it may not work and throw an error that it needs to be in Safe Mode. + + This step can be done by an end-users account (if they’re already logged in, otherwise just do it as local admin) + + + + Type msconfig and click on ‘System Configuration’ + + + + In the System Configuration menu, select ‘Safe boot (Minimal)’ - hit OK, and then restart when prompted. + + Once the computer comes back in Safe Mode, login as local admin .\Administrator + + After logging back in as local admin in Safe Mode, open up the command prompt as Administrator. + + Type cd C:\Users\Administrator\Desktop + + Then, type SentinelOneInstaller.exe -c -t + + And hit enter. Workstation Token in in workstationtoken.txt + + You may need to wait a minute or two for the cmd window to look like it's doing anything!   + The SentinelOneInstaller window doesn’t pop up right away sometimes. + + Wait for the SentinelOneInstaller cmd window to open. It should look something like this: + + Or this: + + + Hopefully it did something like the above. If it did, open up msconfig again and uncheck safe mode, and then reboot back into normal mode. + + Log back in as local admin to verify whether the above re-installed S1 and fixed it, or if it just did a clean uninstall (I have seen both happen).  + + If it just did a clean uninstall, you will see the Windows defender icon in the tray and not S1.  + + If this is the case, run SentinelOneInstaller.exe manually with the site token - double-click SentinelOneInstaller.exe and enter the Workstation token when prompted and go through install via the GUI. + + If install was successful, you should be able to just reboot the computer and then verify SentinelOne shows protected with no issues (look for icon in tray and click it) + + Now, just delete the initial two files you copied over (SentinelOneInstaller.exe and workstationtoken.txt), log out of Local Admin, and you should be all good.  + + If the S1 tray icon now looks good, you don't technically need to do this, but it wouldn't hurt to go into the S1 console, look the computer up by hostname, and see that it shows up and 'console connectivity' is recent (like within a few minutes). ",2023-04-06T16:42:21Z,2024-10-25T18:29:08Z,2024-10-25T18:29:08Z,2025-04-01T00:00:00Z,0,0,0,0 +6000038688,6000837079,Technology,Software / Imaging,1,2,Veyon - High Level Overview,Veyon," Veyon can be installed as a 'Master' (Client) and Server. Veyon can use LDAP or Key Pair authentication. + + https://docs.veyon.io/en/latest/admin/configuration.html + + In PDQ Connect, push Veyon Server to all endpoints to be monitored (Student computers). Install the Client (Master) on the computer that needs to observe (Teacher computer). + + + + Veyon Configurator needs to be run as Administrator. After launching change: + + 1. General > Authentication > Method: Key file authentication + 2. Authentication keys > Create key pair > Name it by School and/or Room + + It will create two keys, public and private. Private only needs to be on observer/teacher computer. Public needs to be on all computers to be monitored. + + Change the 'Access group' for both to 'Users' (BUILTIN\Users). I would recommend exporting both to \\vmnocappdqdep01\PDQ-Repository\Veyon\*Your_School* as a backup and to have handy. + + If you're setting up Veyon on the observer/master/teacher computer, it only needs Private key + If you're setting up Veyon on a monitored/server/student computer, it only needs the Public key + + You can set the Server up how you want it on a Student computer, and then go File > Save settings to File + + You can then specify that config when pushing it in PDQ Connect with the parameter: + + veyon-4.8.2.0-win64-setup.exe /NoMaster /S /ApplyConfig=%cd%\MyConfig.json + + Note: The key pairs save to \ProgramData\Veyon\keys\ + + When setting up the Master, you will want to copy keys over before launching Veyon configurator, but after installing it. + + Setting up new Client: + 1. Use PDQ Connect to push Veyon - Client + 2. Open Veyon Configurator, change to Key pair authentication. Then, Authentication keys > Import key > Import Client Key + 3. Locations & Computers > Add computers by hostname + IP address. You can also import from .csv + + Setting up new Server: + 1. Use PDQ Connect to push Veyon - Server + 2. Open Veyon Configurator, change to Key pair authentication. Then, Authentication keys > Import key > Import Server Key + + Server Public Key Example (this is the computer to be observed): + ",2023-11-07T22:12:05Z,2024-03-14T16:59:08Z,2024-03-14T16:59:08Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039242,6000837079,Technology,Software / Imaging,1,2,Windows - Creating a Universal Bootable USB + Drivers (TSD Office),110," The difference between the TSD Office Windows USB and DCRC Windows USB's is that the TSD one is universal, while at DCRC there is one for each model of computer (Surface 3 / 4 AMD / Intel, Dell 7080-7090, Dell 7010). + + There is a bit more work and technical knowledge needed to create device-specific Windows re-imaging USB's. Creating a universal one allows you to use the same USB for all of those models. It's also easier to update periodically. + + USB Creation + + 1. Download Windows 10 or Windows 11 Media Creation tool directly from Microsoft + 1a. Windows 10 - https://www.microsoft.com/en-us/software-download/windows10 + 1b. Windows 11 - https://www.microsoft.com/en-us/software-download/windows11 + 1c. For the link above, you should see 'Create Windows [10 or 11] installation media' - below that, click 'Download Now' to download the MediaCreationTool.exe + + 2. Launch tool while signed in with LAPS account (tool cannot be run from standard account). + + 3. Accept terms of service. + + 4. When presented with two options 'Upgrade this PC now' and 'Create installation media...' - select the latter. + + 5. You should be able to use the recommended options and proceed. + + 6. When presented with 'USB flash drive' or 'ISO file' - select ISO file and proceed. Save it to your Desktop, or wherever convenient. It will take at least a few minutes to download. + + 7. While that is done downloading, you can grab Rufus (if you don't have it already). + 7a. The latest version of Rufus can be downloaded from https://github.com/pbatard/rufus/releases - you may want to download the option that has 'p' - the portable version. Example: rufus-4.4p.exe + + 8. Open Rufus with the USB drive plugged in. Where it says 'DOWNLOAD' change that to 'SELECT'. Click SELECT and point it to the .iso you just downloaded. + + + 9. You can leave all the options as default, and then click 'START' - it will then prompt you for a couple options. + 9a. Check the box for 'Create a local account with username:' and use PSDTSD + 9b. Check the box for the rest of the three options you are presented with and click 'OK'. + + 10. You will be presented with the message 'WARNING: ALL DATA ... WILL BE DESTROYED' - click 'OK'. + 10a. Rufus will begin created a bootable Windows 10 Installer, that will automatically log you into the PSDTSD Local Administrator account, and skip the OOBE (Out-of-box-experience). + + Loading / Updating USB with Drivers + + 11. If you navigate to FS2//installs/drivers/Devices/Surface you will see there are .msi installers for the various Surface models we have. + 12. To update these drivers, you can simply google 'Surface 3 intel drivers' (or applicable model) which will take you to a Microsoft page like this: + + 13. Compare the version number on that page with what we have in the FS2 folder. If it's newer, click Download and select Windows 10 or 11, then overwrite what's in FS2.  + + 14. Make a folder on the USB that Rufus created called 'Surface Drivers'. Load these drivers in there. There should be Surface 3 (Intel), Surface 3 (AMD), Surface 4 (Intel), and Surface 4 (AMD). + + 15. After re-imaging, use an external mouse + keyboard to run the correct .msi for the model. If it's a Dell / Lenovo, plug in the Serial Number on their respective website, let it auto-detect the right model, and install all drivers from the manufacturers website.  + 15a. We don't store Dell / Lenovo Driver's on the USB because there are too many models. + + 16. Proceed to TSD Office Re-imaging Instructions for more detail on re-imaging: https://psd401.freshservice.com/support/solutions/articles/6000038585 ",2024-02-07T19:17:13Z,2024-08-14T18:03:28Z,2024-08-14T18:03:28Z,,0,0,0,0 +6000038585,6000837079,Technology,Software / Imaging,1,2,Windows - Re-imaging Instructions,"Windows, Windows 10, Imaging, USB"," Keywords: imaging, usb, bootable, windows, windows 10 + Aliases: Bootable USB, Reimage + + Note: If using the device-specific USB's @ DCRC - ensure you're using the correct one for the device you're re-imaging. Skip Step 3 as drivers are injected during imaging. + Note: If using 'universal' Windows USB's @ TSD - follow these steps exactly. + +Boot from USB + Plug the Windows USB into the computer + Surface Laptops: With the device powered off, hold the volume down button and then tap the power button to boot into the Windows USB. + Other Computers: Rapidly press what is typically the F12 or Insert key (sometimes F10 or F11) - to get to the boot manager, then select the USB to boot from it, let run until Windows logs in as .\PSDTSD - Skip to 4.1 + + + + +Erase + Install Windows + Connect an external mouse and keyboard using a hub. The hub needs to have an Ethernet port, as binding to the domain, joining psd-auth, etc - has to be done while hardwired. + + Hardwire the Desktop or Laptop through the hub. + Continue through Windows 10 Setup Options. + Choose ‘Custom’ when prompted. It will list storage volumes. Delete all of them until there is only one. Order doesn't matter, just delete every one that it allows you to, until there is only one showing. + Proceed with the Windows 10 installation. + After Windows is done installing, you will be brought to a 'Let's connect you to a network' screen. You should be hardwired. psd-auth may be selected as well with the 'Connect automatically' box checked. Proceed. + It will log you in with the automatically created ‘PSDTSD’ account. + You may see a pop-up 'Do you want to allow your PC to be discoverable...' it shouldn't matter but you can select 'Yes'. + + + +Install Drivers + +Surface + +Note: The Surface screen may go dark after connecting to internet. It will fix itself after Step 6.  + + Determine if it's a Surface 3 or 4 and AMD or Intel. + Click on the Windows Logo in the bottom-left corner, and type msinfo - select 'System Information' > Look at fields System Model and Processor > Or look on the bottom, Model 1867 = Surface 3. + + The USB contains a folder ‘Surface Drivers’ inside this, are Surface Driver .msi files. They are called something like ‘SurfaceLaptop4_AMD_Win10_etc’ - depending on the model and CPU.  + Run the correct .msi for the model, but don't restart. + + + +Dell Desktop - Dell makes a really good driver auto-detect utility called ‘SupportAssist’. Go to their website, have it auto-detect your computer, scan for drivers, and then install them. Should be an easy automatic process. + +Others - Other manufacturers should have some similar driver auto-detect utility. If not, plug the serial number into the manufacturer website to pull up the model, and then download and install the drivers.  + + + +Rename Computer  Right-click Windows Logo in the bottom-left corner, and choose ‘System’ - under About - click ‘Rename this PC’ - rename to our naming standards:  + It should be all capital letters + It will begin with DT or LT depending on if it's a Desktop or a Laptop + Next, the three-letter-acronym of department or building (DLI, VGE, TRA, MTW, etc).  + Do not name a computer 'DCRC' - that should be DLI.  + Do not name a computer 'PSD' - it should be named to the site it is going to. + + + Next, the last 6 of barcode + Lastly, W10 (or W11 if it's running Windows 11) So something like LTVGE605472W10 + + + After renaming the computer, no not restart when prompted and continue. + + + + +Bind to AD + +Note: If this computer is a re-image, and is named the same as it was before the re-image, you will need to go into AD and delete the old computer object before you can bind this one.  + You cannot have two computers in AD with the exact same name. + It's a good idea to delete the old computer object out of AD, regardless of whether the computer is going to be named the same or not. + If this is a brand new computer don't worry about this note at all. + + + Go to Settings > Accounts > Access work or School > Connect > Join Local AD > type peninsula.wednet.edu  + When prompted for credentials, use serv_adbind Password is the same as the old Administrator account. + + +Do not add an account when prompted (click Skip) + + + +First Reboot (Install Drivers + GPO PDQ Connect Install) + Unplug the Windows USB and you can now restart the computer.  + It will finish the driver install ‘Please wait while we install a system update’. + +Note: Driver portion of this step only applies to Universal USB's not device-specific DCRC USB's. + + + + +Move Computer Object in AD + After the computer has rebooted and is doing a Group Policy Update, it’s a good time to move it from the default ‘Computers’ container to PSD > Computers > OU it belongs + Reese has a script that does this automatically, but it’s not instant. It may or may not beat you to moving the computer object. + The default 'Computers' holding directory is at the top of the OU structure. Move the computer from there to where it belongs as noted in step 7.1. + + + +Push Appropriate Deployment with PDQ Connect + Push the appropriate PDQ Connect Package to it (i,e 'Teacher Deployment') + You shouldn't need to login to push the PDQ Deployment + Once the push is done, you can scan the computer to ensure it got all the software + + + + + +LAPS + Second Reboot (ensures all GPO's are installed and LAPS password gets populated) + After the PDQ Deployment has completed, it's a good time to reboot to ensure the LAPS rotation kicks in. + It's good to verify the computer shows a LAPS password if you view it in AD after the second reboot to ensure LAPS is working. + +Note: The second reboot may also install Windows updates (power button in Windows will say 'Shut down and update'). + + + +psd-auth After the second reboot, while still at the login screen, you should now be able to connect to psd-auth WiFi network. Please do so now. + +Note: This only applies to Laptops and Desktops that have a WiFi card. Which should be 99.9% of our computers going out. + +Note: You should still be hardwired until after successfully connecting to psd-auth, only then can you disconnect. Or leave hardwired until after PDQ deployment.  + + + + ",2023-10-25T23:02:21Z,2024-04-18T02:49:00Z,2024-04-18T02:49:00Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039360,6000837079,Technology,Software / Imaging,1,2,macOS - Creating / Updating a bootable Installer,"macOS, Imaging, Mist"," Keywords: imaging, macOS, Mist, image,  + Aliases: Operating System, Bootable, Image USB + + These instructions can be used for turning a USB into a bootable macOS Installer for the first time, or updating a USB that may have an outdated version of macOS that needs to be updated. It's good practice to keep our USB's updated so that we're not imaging macOS computers with outdated versions of macOS. + + 1. Download Mist from Self Service if it's not already installed on your computer. It's scoped to TSD only. It's under the System Utilities Category: + + You can also install it by pasting this link into your browser: jamfselfservice://content?entity=policy&id=1402&action=view + + 2. Launch Mist, then go to the 'Installers' tab. Click the download icon next to the most recent macOS version you're wanting to create a bootable USB installer with (Sonoma or Ventura in this example are highlighted): + + 3. When prompted to choose a save Destination, select your Desktop. For 'Select Export Type' - leave the Default option of 'Application' checked. It will take a couple minutes to save to your Desktop and verify. But it should look like this when completed successfully: + Downloaded Installer (.app) on your Desktop: + + Mist showing successful: + + Note: Mist does have the option of creating a USB installer, but in my experience it freezes during creation and is unreliable. The best, most reliable option is doing it through terminal, using the built-in createinstallmedia command. + + 4. Open terminal. Su in as Administrator using macOSLAPS.  + The command you'll want to run is: + + sudo /Applications/Install\ macOS\ [Version Name].app/Contents/Resources/createinstallmedia --volume /Volumes/[USB Drive Name] --nointeraction + + You will want a USB drive plugged in (16GB is the best size, can't be smaller). macOS will need to see the USB first. It will erase it as part of the process. + + An easy way to build the right command is first type sudo, then a space, then drag the macOS installer into terminal from your Desktop to populate the correct path. Then copy the rest of the command above '/Contents/Resources/etc' all the way to the '--volume' part. + + So at this point, you should have this: + + + To properly get the USB portion, you can do Finder > Go > Computer > Drag the USB it's showing that you plugged in, over to the terminal window you have open. Add '--nointeraction' at the end. + + You should now have this: + + + Hit Enter. It will begin erasing the USB. You may be prompted to Allow Terminal.app to access files on a removable volume, click 'Allow': + + + From there, Terminal will copy the files over to the USB and make it bootable. This process can take some time, up to 15 minutes or more. It will then be a fully functioning macOS USB Installer. + + Start to finish it will look like: + ",2024-02-21T01:08:43Z,2024-04-18T00:25:31Z,2024-04-18T00:25:31Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029227,6000736645,Technology,SpringBoard,1,2,Changing Book in SpringBoard,"SpringBoard, Book, Class, Grade, Change"," Keywords: SpringBoard, Book, Class, Grade, Change + Aliases: + + To change the book (or grade level) in SpringBoard for any one of your classes, complete the following steps: + + Step 1: Select the class you’d like to change the content for.  (If you want to do this for multiple classes, you will have to repeat these steps multiple times). + + + + Step 2: Select “Add or Edit Class”. + + + + Step 3: Select the class you want to change from the Class Roster page.  (That class info will pop up on the right hand side of the screen). + + + + Step 4: In the info for that class, select the “Course eBooks” tab.  Then select which eBooks you would like students to have access to.  Any book or workshop that you check the box for will then be available to students (and you can change this back and forth throughout the year as needed). + + + + Step 5: Don’t forget to hit “Update Class” or the changes will not save. + + ",2022-01-05T22:01:26Z,2024-03-14T18:03:42Z,2024-03-14T18:03:42Z,2025-04-01T00:00:00Z,0,0,0,0 +6000023316,6000736645,Technology,Student Schoology Support,1,2,How Students Access Schoology from the Portal,"Schoology, Portal"," Keywords: Schoology, Portal + Aliases: + + You can share this video with students or embed it in your course for students. + https://youtu.be/P1kdYPwHhpA + + Walks students through how to access courses in Schoology from the portal as well as how they can reorder courses in their dropdown.  + + + + + The video titled ""How Students Access Schoology from portal.psd401.net"" by Donna Squires is a guide on how students can access and navigate Schoology through their school’s portal. Here's a summary of the steps: + + +Accessing the Portal: Go to portal.psd401.net. This is the starting point for accessing Schoology. + +Navigating to Schoology: Once in the portal, students should click on 'Schoology' under the student core tools. + +Understanding the Landing Page: The main landing page in Schoology shows recent activity, which includes the update feed from all courses the student is enrolled in. + +Viewing Courses: To see a list of courses, click on 'Courses' in the blue bar at the top. A dropdown menu will display up to 12 courses, depending on the screen size. + +Finding All Courses: If a course is not visible in the dropdown menu, students can click on 'My Courses' to see a complete alphabetical list of all their courses. + +Accessing a Specific Course: To enter a course, click on the binder icon under the course title. + +Reordering Courses: For students who prefer to see their courses in a specific order (like by period), they can reorder them by selecting 'Manage Courses' and then 'Reorder Courses.' They can drag courses into their preferred order. + +Adjusting the Course Dropdown Menu: If a desired course is not showing in the dropdown menu, students can drag it from below the line in the reorder area to above the line. This will make it appear in the dropdown menu. + +Using the Course Dashboard: By clicking on the Peninsula School District icon and selecting 'Course Dashboard,' students can view all courses in a tile format. This view shows all courses, not just the top 12, and allows for drag-and-drop reorganization. + + This tutorial is helpful for students needing guidance on accessing and organizing their Schoology courses through their school's specific portal. + + + + + + + ",2020-05-08T19:10:06Z,2024-03-18T09:11:31Z,2024-03-15T00:53:41Z,2025-04-01T00:00:00Z,0,5,0,0 +6000006041,6000736645,Technology,Student Schoology Support,1,2,How Students Submit Files from Google Drive in Schoology,"Schoology, Google, Drive, Submit, Files, Student"," + Keywords: Schoology, Google Drive, Submit Files, Student + Aliases: + + See attached to learn how How Students Submit Files from Google Drive in Schoology. + + + + + ",2017-08-10T22:01:01Z,2024-03-18T09:11:26Z,2024-03-13T17:09:04Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024564,6000542926,Technology,Student Schoology Support,1,2,How a Student Submits a Google Drive Assignment in Schoology,"Google Assignment, Google Drive Assignment, Google Drive Assignment button, Schoology Google Drive Assignment, Submit Assignment, Assignment Submission"," Keywords: Assignment Submission, Submit Assignment, Google Drive Assignment in Schoology, Schoology Google Drive Assignment + Aliases: Portal,  + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + The video titled ""How a Student Submits a Google Drive Assignment in Schoology"" by Donna Squires is a tutorial for students on submitting assignments in Schoology that are linked to Google Drive. Here's a step-by-step summary: + + +Opening the Assignment: The video begins with Donna opening an assignment in Schoology. The assignment includes a document provided by the teacher, in this case, a Google Slides deck for the student to introduce themselves. + +Accessing the Document: Students can click on 'My Document' to view the assigned slide deck. If the working space in Schoology is too small, they can click a star icon to open the document in Google Drive, which provides a larger workspace. + +Completing the Assignment: Students should complete the assignment in Google Drive. Donna emphasizes that this is where they should make all necessary edits or additions to the slide deck or document. + +Submitting the Assignment: After completing the work, students should return to the Schoology tab to submit the assignment. The submission is done by clicking 'Submit Assignment.' Donna notes that there might be times when a teacher prefers not to submit the assignment immediately to allow for feedback. + +Receiving and Acting on Feedback: If the teacher provides feedback, it will appear alongside the document in Schoology. Students can then make any necessary changes based on this feedback. + +Final Submission: Once the assignment is ready for final submission, students click 'Submit Assignment.' A confirmation message will appear, and they can click 'Done.' + +Post-Submission: After submitting, students can no longer edit the file, but they can make comments. If needed, they can use the 'Unsubmit' button to unlock the assignment for further edits before the grading date. + +Troubleshooting: If students have trouble viewing documents (e.g., a grey screen appears), they should click on a link to ensure they are logged in with their student ID number. + +Final Note: Donna concludes by advising students to reach out to their instructors for any additional clarification or help needed. + + This video provides clear instructions for students on how to manage and submit Google Drive assignments within the Schoology platform, emphasizing the process of editing, receiving feedback, and finalizing submissions. + + Using the Google Drive or Microsoft OneDrive Resource Apps to Submit Assignments + Students can also submit materials to an assignment using the integrated Google Drive or OneDrive Resource apps, which they can access from the Resources tab. To submit, students select the file in their Google Drive or OneDrive, click Import, and then select Import File: + + It is additionally possible to submit from Google Drive and OneDrive from the Create tab, using the Insert Content menu in the Rich Text Editor: + + Schoology strongly recommends that students use the Resources tab workflow to submit Google Drive and Microsoft OneDrive content. However, if they do submit via the Create tab, they can only successfully submit content by choosing Import Link in the Insert Content menu: + + Using the Google Drive or OneDrive Assignments App to Submit Assignments + If the instructor connected an assignment with the Google Drive Assignments App, students can submit on the web version using the workflow outlined here. + If the instructor connected an assignment with the OneDrive Assignments App, students can submit on the web version using the workflow outlined here. ",2020-08-27T21:05:11Z,2024-03-18T09:11:32Z,2024-03-15T00:49:13Z,2025-04-01T00:00:00Z,1,1,0,0 +6000024565,6000542926,Technology,Student Schoology Support,1,2,How a Student Submits a file from Resources Google Drive to a Schoology Assignment,"Submit Assignment, Submit, Google Drive Resources in Schoology, Resources in Schoololgy, Google Drive App in Schoology, File"," Keywords: Submit File Files Schoology Resources Google Drive Google Drive App + Aliases:  + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;  + Using the Google Drive Resource Apps to Submit Assignments + Students can also submit materials to an assignment using the integrated Google Drive or OneDrive Resource apps, which they can access from the Resources tab. To submit, students select the file in their Google Drive or OneDrive, click Import, and then select Import File: + ",2020-08-27T21:07:27Z,2024-03-18T09:11:32Z,2024-03-13T17:07:47Z,2025-04-01T00:00:00Z,0,2,0,0 +6000006032,6000736645,Technology,Student Schoology Support,1,2,How to View Schoology Course as Student,"Course, Schoology, Student, View"," Keywords: Courses, Schoology, Student View + Aliases: + + + + + + + View Course As + View Course As is a function that enables Course Admins to view courses as a specific member or student would. + + How do I use View Course As?  + To use View Course As, click Course Options under the course photo. + + + Then, you can select a member from the list and navigate the course from their perspective. + + + Once you have finished viewing your course as that member, you can either enter in another member's name in the banner at the top of the page or click Back to Course to return to your regular view. + + +Note:  In order to use View Course As, there must be at least one member enrolled in the course.  If you want to View Course As before students have been added as members, you can add a peer or teaching partner to the course and leave as a member (no admin roles).   + + + Can I submit work on students' behalf using the View Course As feature? + Assignments + The Submit button for assignments is not available for instructors using View Course As. View Course As does not enable instructors to submit assignments on behalf of students. + + + Google Drive and Microsoft OneDrive Assignments + View Course As does not work with Google Drive Assignments or OneDrive Assignments. When a student accesses a Google Drive or OneDrive Assignment and clicks My Document, a unique copy of the original Google/OneDrive document is created for the student to edit. + Therefore, if a Course Admin uses the View Course As feature to preview the course and open a Google Drive or OneDrive Assignment, the assignment will display as the Course Admin normally sees the assignment from their own view (including the In Progress and Submissions tabs). Attempts to click the document link from within the assignment will result in a ""Private Access Only"" message and exit View Course As. + +Note: See these articles for more information about the student view in these apps: Google Drive Assignments and Microsoft OneDrive Assignments. + + Test/Quizzes and Assessments  + You are not able to Resume or Start New Attempt for test/quizzes and assessments while using View Course As. As such, neither are you able to submit test/quizzes and assessments for students from this view. + +Notes:  + Instructors can preview Course Assessments as well as Test/Quizzes prior to administering them. + +Observational grading for Assessments allows instructors to enter responses on behalf of students. + + +        + + + +     + + + + + ",2017-08-10T22:00:49Z,2024-03-18T09:11:26Z,2024-03-13T17:27:31Z,2025-04-01T00:00:00Z,0,1,0,0 +6000039600,6001576430,Technology,Student Schoology Support,1,2,Logging into Schoology on a Mobile Device,110," Keywords: Schoology, Mobile, Login + + 1. Install the app on android or iOS, you can do this by going to the Play Store for android or App Store on iOS. + + 2. Open the app, you should be greeted a screen like this (iOS pictured but the same on android). Tap ""Sign in through my school"". + + + 3. In the ""School"" text field, search for ""Peninsula School District"", you'll want to make sure you select the right one it should look like what is pictured below. You can check the numbers on the left part of the entry match to make sure it's the right one. + + + 4. Continue to SSO, the prompt will look slightly different on Android. + + + 5. It won't send you to our classlink by default so you'll need to search for PSD, the right one is pictured below. + + + 6. After signing into the portal and completing MFA you should be all signed in and ready to use! + ",2024-03-14T20:27:57Z,2024-03-18T09:11:44Z,2024-03-14T20:27:59Z,2025-04-01T00:00:00Z,1,1,0,0 +6000024666,6000542926,Technology,Student Schoology Support,1,2,Reconnecting the Google Drive Assignments App in Schoology,"Recconnecting Google Drive App in Schoology, Reconnecting, Reconnect, Reassociate, Google Drive App, Schoology, Google Error, Google Drive Error"," Keywords: Reconnecting Google Drive, Reconnect Google Drive in Schoology, Reconnecting Google App in Schoology, Google Drive Error + Aliases:  + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + RECONNECTING THE GOOGLE DRIVE ASSIGNMENTS APP WITH FORCE LOG OUT (STUDENTS) + Follow + + Reconnecting the Google Drive Assignments App + The Google Drive Assignments App leverages the permission-sharing capabilities of Google Drive. A student copy of the assigned document is created when a student opens an assignment using the Google Drive Assignments App. This copy is only shared with the instructor who created the assignment and the student who opens it. + Sometimes, errors can occur for students using this workflow because: + + A student attempts to view a file and discovers they no longer have access. A Google account and/or privileges had previously given them access to the file, but now they are using a different Google account and cannot access it. + A student attempts to view a file and discovers they no longer have access. They are logged into Schoology but are not actually logged into a Google account. + + These errors can be resolved by logging out of the Google Drive Assignments App and logging back in. Schoology has added a link to make this process easier. This allows students to reconnect to the app with the correct Google Drive account and load the document successfully. + This link appears for students viewing their own documents in the My Document tab: + Step 1 —  Click the link in the top right corner above the document. + + Step 2 — Click Connect to login to your Google Drive account. + This will launch a new window prompting you to log in with your Google Drive account. + + Once you’ve logged in, Schoology will automatically reload the document. If this does not resolve the issue, please reach out to your instructor for further assistance. + ",2020-09-09T16:40:11Z,2024-03-18T09:11:32Z,2024-03-13T17:08:03Z,2025-04-01T00:00:00Z,61,0,0,0 +6000023286,6000542926,Technology,Student Schoology Support,1,2,Schoology for Students Getting on the First Time,"Student Schoology Basics, First Time Login to Schoology, Schoology Student Tutorial"," Keywords: Student Schoology Use, Student Schoology Tutorial + Aliases:  + + Click here to access the updated ""Schoology for Students Getting on for the First Time"" doc  + + + In your browser to go to https://psd401.net/my/  + Log in using your student number and password. If you don’t know your student number and password, ask your teacher.  + + + Double click on Core Tools  + + + + Click on Schoology + + You are now in Schoology! + Choose Course Dashboard to see all your classes.  + + + + You will see all your courses here. Sometimes teachers change their course to have a fun picture. Or it may have the name Attendance. If you don’t know, ask your teacher.  + + + Your teacher may have folders in this course. Each folder has information for you or your family.  + + ",2020-05-06T21:27:00Z,2024-03-18T09:11:31Z,2024-03-13T17:07:05Z,2025-04-01T00:00:00Z,0,2,0,0 +6000023409,6000736645,Technology,Student Schoology Support,1,2,Student Error when accessing Google Drive Assignment,"Access Denied, Student Account, Google Account, Schoology"," +Keywords: Access Denied, Student Account, Google Drive, Error, Schoology Aliases: + + +Solution home Schoology Schoology + + + + + Error when accessing Google Drive Assignments + + If you receive an access error similar to the one below when trying to access the Google Drive Assignments, you can try re-establishing your connection to your edtools Google Drive by following the below steps.   + + + + Click on the drop-down Options + Select Account Settings + +Click the Logout hyperlink. It's next to the Cancel button. Even if you see your edtools account above this (by the Google logo), you'll still want to press that Log Out hyperlink.  + + Click on the blue Log in button twice. Note regarding the Warning: If you have always used your edtools account, there is not an issue. + Click on your edtools account.  If it is not listed, select Use another account and then type in your edtools account. It may prompt you to login to the PSD Portal. + Click on Allow and then your Google Drive will appear for you to add your material. + + + + ",2020-05-13T21:58:05Z,2024-03-18T09:11:31Z,2024-03-13T17:07:19Z,2025-04-01T00:00:00Z,15,1,0,0 +6000026390,6000580664,Technology,Student Schoology Support,1,2,Student Schoology Account Email Notifications,"email notification, email, schoology messages"," Keywords: Student Schoology notification, schoology messages notification, Schoology email notification, student email notification + Aliases:Schoology mail,  Schoology email, Schoology messages + + Schoology sends you email and text notifications for Social, Academic, Group, and School activity that occurs in your account. To manage your personal account notifications, click on the downward-facing arrow in the upper right corner of your Schoology page, and select Settings. + +Notes: + Email and text message notifications differ from the Notifications menu (bell icon) located at the top of Schoology. The notifications listed under the bell icon are not customizable. They display information related to course materials and events in chronological order to keep you abreast of academic activity. For more information on the notifications that appear in the bell icon menu, see: What kind of notifications appear in the menu notifications? + + For information regarding mobile notifications, see these Help articles: + iOS Mobile App (Students): Notifications + Android Mobile App (Students): Notifications + + + + + Email Notifications + You can select which notifications you would like to receive from courses and groups in which you're enrolled. + + + To turn off all email notifications for your account, click Turn Off All Notifications. + + To customize your notifications, follow these steps: + + Click the arrow next to your name on the top right side of Schoology. + Select Settings from the drop-down menu. + Click the Notifications tab. + Select the button next to the notifications you want to change. + Choose On (receive from all sources), Off (do not receive from all sources), or Custom (pick and choose the sources). + Click Save Changes at the bottom.  + + + + How do I make sure I receive Schoology message in my email? + You will also want to make sure you have your Personal notification setting to allow you to receive an email notifying you when a private message is sent to you through Schoology. + Personal Notifications + + Receive a private message: Turn on this option to receive a notification whenever anyone sends you a message in Schoology. + +Note: If you have ""Receive a private message"" notifications turned on for Schoology Messages you've received, you may respond to the message directly from the notification in your email.  + + NOTE: If ""Receive a private message"" is off, you will NOT see emails about Schoology notifications + + ",2021-03-15T20:41:50Z,2024-03-18T09:11:36Z,2024-03-13T17:09:15Z,2025-04-01T00:00:00Z,0,0,0,0 +6000029263,6000542926,Technology,Student Schoology Support,1,2,Student Schoology Basics Tutorial,"Student Schoology Tutorial, Student Schoology Basics"," Keywords: Student Schoology Basics, Student Schoology Tutorial + Aliases: + + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; +   + The video titled ""Schoology Navigation Basics"" by Angela May is a comprehensive guide for students on how to navigate and use Schoology effectively. Here's a detailed summary of the video: + + +Logging into the Portal: Angela starts by advising students to log into the portal and double-check that they're logged into their own account, especially if they share devices. + +Accessing Schoology: Students should click on 'Core Tools' to find Schoology. She emphasizes that the tools might differ slightly for high school, middle school, and elementary students. + +Checking Schoology Landing Page: Once in Schoology, it's a good practice to check the name in the upper right corner to ensure the correct account is in use. The Peninsula School District logo in the upper left corner always brings you back to the landing page. + +Organizing Courses: Angela demonstrates how to reorder courses for easier access. Only the first 12 courses appear initially, but they can be rearranged by going to 'Courses' > 'My Courses' and using the 'Reorder Courses' button. + +Using the Course Dashboard: She also explains the course dashboard feature for organizing courses and how changes there reflect on the regular courses button. + +Managing Groups and Extracurricular Activities: Similar to courses, groups related to extracurricular activities can also be reorganized. + +Changing Password for Mobile App: For students who use Schoology on mobile devices, Angela shows how to update the Schoology password to match the Peninsula School District password through 'Settings'. + +Setting Up Notifications: She advises turning on notifications for each course to stay updated. This can be done from the notification button within each course. + +Using the Notification Bell and Calendar: The notification bell in the banner shows recent updates and notifications. The Schoology calendar is beneficial for tracking assignments and due dates across courses. Angela recommends using color coding for different classes in the calendar. + +Communicating with Teachers: The Schoology messages tool is highlighted as a way to communicate directly with teachers. + +Seeking Help: Angela concludes by inviting students to reach out with questions or concerns to service central at psd401.net. + + This tutorial is aimed at helping students effectively navigate and utilize the various features of Schoology for a more organized and efficient learning experience. ",2022-01-07T22:39:50Z,2024-03-18T09:11:37Z,2024-03-15T00:45:39Z,2025-04-01T00:00:00Z,0,3,0,0 +6000025134,6000542926,Technology,Student Schoology Support,1,2,Student View of Grades in a Schoology Course,"Student View of Grades in Schoology, Student View of Grades, Schoology Student View of Gradebook, Student View of Grades in Schoology Course"," Keywords: Student View of Grades Schoology + Aliases: Gradebook + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + The Grades area of the course profile displays your grades for the assignments, tests/quizzes, and discussions within a course. When an item is graded by your instructor, the grades and comments will immediately display in this area. Your overall grade for the course is listed at the bottom of each page. + + Item submission + Instructor comment + Course grade may or may not be visible. To see an official overall grade for a class, please visit Parent Portal for Middle and High School classes.  Elementary Grades are reported on the report card at the end of each trimester. + + +Note: Depending on the settings in place at your school, this area and some of its contents may not be available to you. Contact your instructor with any questions about which grades appear to students in this area. ",2020-10-22T18:29:59Z,2024-03-18T09:11:33Z,2024-03-13T17:08:20Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025151,6000580664,Technology,Student Schoology Support,1,2,Viewing Submitted ASSESSMENTS ON THE IOS APP - STUDENT VIEW,"Schoology assessment, submitted assessment, view assessment, student view of assessment"," + Keywords: schoology assessment, submitted assessment + Aliases: test, view test, student view  + + Reviewing a Submitted Assessment + From the assessment page, students can see their grade, view submissions that have been graded, or resume any attempts that are still in progress. + +Note: Depending on the settings in place for the assessment, you may not have permission to view submissions. +   + + Above, the Assessment attempts page on an iPhone X. Below, the Assessments attempts page on an iPad Pro. + + On smaller screens, scroll down to see information about attempts you have begun and submitted. +         + + + + + Assessment attempts page on iPhone X. +   + If you have permission to view submissions, you will see the View option. This opens the submission detail view, where you can scroll through the assessment to view each question. + + Above, the Submission view on an iPhone X. Below, the Submission view on an iPad Pro (landscape). + + Use the back arrow in the upper left corner to exit the assessment page and return to the course. + + ",2020-10-23T22:02:26Z,2024-03-18T09:11:33Z,2024-03-13T17:08:51Z,2025-04-01T00:00:00Z,0,1,0,0 +6000025150,6000580664,Technology,Student Schoology Support,1,2,Viewing Submitted a Test/Quiz in Schoology - Student View,"student view, student submitted"," + Keywords: student view, student submitting test/quiz + Aliases: test, view test, student view  + + BEST PRACTICES FOR SUBMITTING TEST/QUIZZES (STUDENTS) + + + Occasionally, we hear reports of test answers “changing” between the time the student takes and submits a Test/Quiz. Our team continuously conducts extensive research and validation. Rest assured — we have never found anything indicating a Schoology defect that would cause answers to change. + There are some common mistakes and settings that may lead students to believe that their answers were changing or appearing to change. Below are some steps you can take to prevent any potential issues. + + Are you using a mobile device to submit your test? + If so, note that the touch screen capabilities can be very sensitive. While you are scrolling down the page, for example, it is important to remember that tapping the screen close to an answer on a multiple choice or matching question may select that answer. Please scroll carefully when answering questions and review your selected answers when using a mobile device. + + Do you have the Review Answers screen? + If your teacher has allowed Question Review on your test, you can view a list of questions and answers you've selected before submitting your test. + The answers you've selected display with a white checkmark. This does not mean the answer is correct. The checkmark is there to confirm your selection: + + + + + If your teacher has configured the test settings to allow you to view submissions with the correct answers, you'll be able to see the actual correct answers after submitting the test: + + If you are still confused by the answers you've selected and the answers you see in Schoology, contact your teacher for further assistance. They can look into the settings on the test and potentially reach out to Schoology Support for help. + + + ",2020-10-23T21:48:27Z,2024-03-18T09:11:33Z,2024-03-13T17:08:37Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040749,6001576430,Technology,Technology Procedures,1,2,Hooking Up Roy Anderson Field Sound Equipment,110," Keywords: Roy Anderson Field, Audio + Aliases: Sound, Music + + 1. Make sure you have all the equipment: + + Behringer Audio Interface + 1/4' Cables and 1/4' to XLR adapters + Data Cable + USB Hub + Laptop (Can be Mac or Windows) + + Do not turn on the system yet, you'll cause extra loud pops and clicks plugging things in while it's on. If it's on before setting up, turn it off. There is a switch on the top right side in the front of the case. + + 2. Open the back of the rack, you're looking for the two open inputs on the bottom two boxes. Plug in the side of the 1/4"" cables with the XLR adapter. It should look like what is pictured below. Doesn't matter which color cable goes where. + + + + + + + 3. Now take the interface and plug it into your machine, if you have a mac then you'll need a USB hub. Just plug the square end of the cable into the back of the interface where it says USB, then the USB side into your computer (or into hub then computer). + + + + 4. Now take the other end of the 1/4' cables and plug them into the back of the interface, after you're done the back should look like this: + + + + + 5. Now you'll want to adjust your volume, you can adjust the volume in 3 places. One is in whatever app you're using to play music, I'm using spotify. I would set the volume to about 50% there. The other place you can adjust it is your computer, I would set this to 100%. Then the last place is the knob on the front of the interface I circled below, Right is more volume Left is less. I would start with this pretty far to the left unlike the picture. + + + + 6. Now power on the system. There is a switch on the front side of the rack on the top right, just turn that on. + + 7. Finally you'll want to test your sound volume, set the above knob all the way to the left. Now turn on your music and slowly raise the volume until you get it to a comfortable volume.  + + 8. You should be good to go! Be sure to power off the system before unhooking or you'll get more popping.  + ",2024-08-05T16:38:41Z,2024-08-05T16:38:44Z,2024-08-05T16:38:44Z,2025-04-01T00:00:00Z,0,4,0,0 +6000017885,6000736645,Technology,Vision Accessibility,1,2,Chromebook Magnifier - How to Enable/Disable,"Chromebook, Magnifier, Zoom"," +Keywords: Chromebook, Magnifier Aliases: Zoom + + + Summary: + Explains how to turn off fullscreen magnifier on a chromebook. + + To turn off/on the fullscreen magnifier, press Ctrl + Search ??+ m. + + You're all done. + + + ",2019-03-26T22:04:03Z,2024-08-08T21:34:26Z,2024-08-08T21:34:26Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033507,6001576430,Technology,Vision Accessibility,1,2,Enabling Voice Typing in Google Docs,110," Keywords: Voice Typing, Google, Docs, Accessibility + Aliases: Dictation + + Summary:  + This guide will walk you through enabling Voice Typing in docs by going into the tools menu and enabling it. + + Voice Typing: + Start voice typing in a document + + Check that your microphone works. + Open a document in Google Docs with a Chrome browser. + Click Tools  Voice typing. A microphone box appears. + When you're ready to speak, click the microphone. + Speak clearly, at a normal volume and pace (see below for more information on using punctuation). + When you're done, click the microphone again. + ",2023-03-29T18:09:33Z,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,1,0,0 +6000033504,6001576430,Technology,Vision Accessibility,1,2,How to enable Dictation on a Chromebook,110," Keywords: Dictation, Chromebook, Accessibility + Aliases: Google, Talk and Type + + Summary:  + This article will walk you through navigating to the settings of your chromebook and where to find and enable dictation. + + Type Text with Your Voice + You can speak to enter text in most places where you usually type. You can even add common punctuation marks by saying ""comma,"" ""period,"" ""question mark,"" ""exclamation mark,"" or ""exclamation point."" + + At the bottom right, select the time. Or press Alt + Shift + s. + Select Settings . + At the bottom, select Advanced. + In the ""Accessibility"" section, select Manage accessibility features. + Under ""Keyboard and text input,"" turn on Enable dictation (speak to type). + Tap or select where you want to type. + Select Speak or press Search + d. Looks like this on the toolbar + + + Say what you want to type. + From https://support.google.com/chromebook/answer/177893#typewithvoice. ",2023-03-29T17:19:27Z,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,2,0,0 +6000033506,6001576430,Technology,Vision Accessibility,1,2,How to enable Read Aloud on a Chromebook,110," Keywords: Read Aloud, Chromebook, Accessibility + Aliases: Text-to-speech, Google + + Summary: + This article will show you how to enable read aloud on your chromebook by navigating to the settings and enabling it. + + Listen to part of a page + To select specific text on a page to be read to you, turn on Select-to-speak. + Listen to all text + To have pages read aloud to you, turn on your Chromebook’s built-in screen reader: + + + At the bottom right, select the time. + Or press Alt + Shift + s. + + Select Settings   Accessibility. + Under ""Text-to-Speech,"" turn on ChromeVox. + + Tip: When you press Ctrl + Alt + z, you can turn ChromeVox on or off from any page. Learn how to use the built-in screen reader. + Listen to part of a page + To select specific text on a page to be read to you, turn on Select-to-speak. + Step 1: Turn on Select-to-speak + + At the bottom right, select the time. Or press Alt + Shift + s. + + Select Settings   Accessibility. + Under ""Text-to-Speech,"" turn on Select-to-speak. + + +Tip: Learn how to change the language, voice, and volume for text read aloud. + Step 2: Select & hear text + Important: Depending on your keyboard, you can press the Search key  or the Launcher key  for some shortcuts. Both keys work the same. + + Option 1 + + Press and hold the Search key . + Drag the pointer over an area of text. + + + + Option 2 + + Highlight the text to be read. + Press the Search key + s. + + + + Option 3 + + At the bottom right, near the time, select Select-to-Speak . + Drag the pointer over an area of text. + + + Tip: If you’re on a touchscreen, tap a line of text or drag your finger over an area of the screen. + Your Chromebook reads the section aloud and each word is highlighted. + To stop Select-to-Speak while it’s reading, press Ctrl or the Search key . You can also select Stop . + Tip: With navigation controls, you can pause and play, adjust speed, and skip lines of text. ",2023-03-29T17:31:51Z,2024-08-08T16:46:11Z,2024-08-08T16:46:11Z,2025-04-01T00:00:00Z,0,5,0,0 +6000023410,6000542926,Technology,WeVideo,1,2,How to Screen Record with WeVideo - Detailed Tutorial,"WeVideo, Recording, Video, Recording Tools, Screen Record"," Keywords: WeVideo, Recording, Video, Screen Record + Aliases: We Video + + Important Notes: Please use Classic only (for both students and staff). WeVideo has a tool/platform called ""Classroom"" which is like an LMS. As of Spring of 2024, we suggest using Classic only.  + + Make sure to log into WeVideo the first time by clicking Google, and picking your PSD email address. You should automatically be (both students and staff) enrolled in our licensed batch of WeVideo accounts. If you feel that you haven't been or if your account says ""Trial"", please call the help desk or make a ticket.  + + Also worth noting, there is both a web version of WeVideo and a Chrome Extension.  The video explains this more.  + + This video tutorial will show you how to use WeVideo.  I will be using a paid version to show you how to video edit with WeVideo.  WeVideo is an online video editor that works great for Chromebooks or any computer with access to the internet.  + &amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt;&amp;amp;amp;lt;span class=""fr-mk"" style=""display: none;""&amp;amp;amp;gt;&amp;amp;amp;amp;nbsp;&amp;amp;amp;lt;/span&amp;amp;amp;gt; + + See the WeVideo Tutorials and Academy for more information. + + Video Transcription: + + The video ""WeVideo - Detailed Tutorial"" by Teacher's Tech, uploaded on November 27, 2017, is an extensive guide on using WeVideo, particularly useful for Chromebook users. The video is 1560 seconds long and covers various aspects of video editing with WeVideo. Here's a summary of the initial part of the video: + + +Introduction to WeVideo: The tutorial is intended for users who prefer a video editor that works well on Chromebooks. It covers basic to advanced features like green screen usage, picture-in-picture, altering video speeds, and finalizing the video. + +Navigation and Timestamps: Timestamps are provided in the video description to help viewers jump to specific parts of the tutorial. + +Logging into WeVideo: The presenter logs into WeVideo using a Google account. He mentions using a paid version, which offers more options and no watermark. + +Creating a New Video Edit: The process starts with selecting 'Create new' and then uploading media to WeVideo. + +Uploading Media: Media can include videos, music, or pictures. The video demonstrates how to upload from a computer or Google Drive. It shows the progress of media upload and suggests uploading multiple files simultaneously for efficiency. + + The presenter aims to provide a comprehensive overview of WeVideo's capabilities, making it a useful resource for both beginners and experienced users seeking to edit videos on Chromebooks or other devices. +   ",2020-05-13T23:21:52Z,2024-08-08T17:05:00Z,2024-08-08T17:05:00Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033530,6000542926,Technology,WeVideo,1,2,WeVideo Tutorials,"WeVideo, We Video"," Keywords: WeVideo + Aliases: We Video + + click here to access the WeVideo Academy website ",2023-03-31T17:54:48Z,2024-08-08T17:05:00Z,2024-08-08T17:05:00Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033475,6001317564,Technology,Wifi,1,2,Connecting To Building WiFi on Windows,110," + Keywords: psd-open, psd-auth, Windows, Surface laptop,  + Aliases: wireless, network, connection, internet + + + +Scope: This article covers connecting to building WiFi on Windows devices including + Dell Desktops + Lenovo Thinkpad Laptops + Microsoft Surface Laptops + + + + +Definitions: + +psd-auth: Secure WiFi network for district devices only + +psd-open: Unsecure WiFi network for public devices only + + + +Procedures: + NOTE: District Mac and Windows laptops should always be connected to psd-auth to ensure operability with other district devices such as printers. + On the bottom right of your screen, click on the the WiFi symbol + A window should show the currently visible network: + Select psd-auth if the computer is an authorized district device, otherwise select psd-open + + + +Troubleshooting: + +If the WiFi symbol is NOT visible: +The WiFi Icon is hidden and can be shown by clicking the ^ Icon +   + The Wifi Icon can be dragged to the bottom for easy access + + + + If Wifi Symbol shows as follows: + There is a likelihood that it is connected to the network via a network cable. + If network problems occur with this symbol, restart the computer. + + + + + + + ",2023-03-27T18:39:19Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0 +6000033481,6001317564,Technology,Wifi,1,2,Connecting to Building WiFi on Chromebooks,110," Keywords: psd-open, psd-auth, chromebooks, security + Aliases: wireless, network, connection, internet + + + +Scope: This article covers connecting to building WiFi on Chromebooks + + +Definitions: + +psd-auth: Secure WiFi network for authorized district devices only + +psd-open: Open WiFi network for public devices only + + + +Procedures: + +On the bottom right of the screen, click on the the area as shown: + + + + Click on the text below the WiFi icon (Clicking the WiFi icon will turn off or on WiFi for the device). + Click on psd-open and ensure it is connected. + + + ",2023-03-27T20:29:30Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0 +6000033474,6001317564,Technology,Wifi,1,2,Connecting to Building WiFi on a Mac,110," Keywords: psd-open, psd-closed, Mac OS, psd-auth + Aliases: wireless, network, connection, internet + + + +Scope: + This article covers connecting to building WiFi on MacOS Ventura or later. + This also applies to older versions of MacOS, but will look slightly different. + + + +Definitions: + +psd-auth: WiFi network for district devices only + +psd-open: open WiFi network for public devices, IOT devices, and PSD Chromebooks + + + +Procedures: + NOTE: District desktops and laptops should always be connected to psd-auth to ensure operability with other district devices such as printers. + On the top of your screen, click on the the WiFi symbol + A window should open showing visible networks + Click on psd-auth if your device is an authorized district device, otherwise select psd-open + + + + ",2023-03-27T17:58:41Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0 +6000028627,6000736645,Technology,Wifi,1,2,Reset Verizon hotspot,"Verizon, Hot spot, Orbic, Cellular"," Keywords: Verizon, HotSpot, Orbic, Cellular + Aliases: + Verizon Orbic Speed - Restore Settings to Factory Defaults + + If your Orbic® Speed™ powers off on its own, crashes and resets, freezes, won't charge or runs slow, view this info. + +  Restore Settings to Factory Defaults only if absolutely necessary as it removes all modified settings including Network Name (SSID), Wi-Fi / admin password, etc. + Via Device Via Admin Web Interface + +Via Device +  The Master Reset button is in a small hole located on the bottom of the device, underneath the battery cover. Pressing this button returns the device to factory settings. + Remove the battery cover. Insert your fingers into the battery removal groove at the top edge of the battery cover then lift and remove the battery cover. Set the cover aside. + + + + + + + With the device powered on, locate the Reset button. + + Press and hold the Reset button with your finger or use the tip of a pencil or pen.  Hold down for approximately 5 seconds or until the display shows 'Resetting'. + Replace the battery cover.  Ensure the notches align then press on the cover until it clicks into place and is flat across the entire bottom surface. + + + + Top + + +Via Admin Web Interface + + Access the Admin Web Interface. + From the top menu, click Settings. + + From the left menu, click Management > Reboot & Reset. + + From the 'Reboot & Reset' screen, click Reset then follow the prompts. + + + + ",2021-10-28T15:59:56Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,2,0,0 +6000006133,6000736645,Technology,Wifi,1,2,WiFi - Buses & Free zones,Wifi ," Keywords: Wifi, Bus + Aliases: + + + + WiFi on buses: + We currently have WiFi on several buses. + Network options are: PSD-Bus-open (Slower 2.4GHZ network) and PSD-Open-Bus-5G (Fastest 5GHZ network) + Actual network speeds will be limited by the bus' location and signal strength. + No password is required to connect to these networks + + + Free WiFi zones: + https://psd401.net/wifi/ + + + + ",2017-08-10T22:03:59Z,2024-08-07T20:39:07Z,2024-08-07T20:39:07Z,2025-04-01T00:00:00Z,0,0,0,0 +6000023452,6000542933,Technology,Windows,1,2,Change default program in Windows,default app," Keywords: default app + Aliases:  + + + Open the start menu by tapping the Windows key or clicking the Windows Start icon. +   + + Then click the settings gear: + + + That will bring up the settings app.  Select Apps. + + Then click on Default Apps + + + Scroll down until you can select ""Set defaults by App"" + + + In the new window, scroll down until you find the app you want to use.  In this case, we are going to make .pdf files open in Chrome, so I select Google Chrome + + + Click Manage + In the next window, all the extensions that Chrome is registered to handle are listed.  Some extensions may be handled by other programs. + Simply change the program on the right to match what you want to use. + + + + ",2020-05-15T21:29:02Z,2024-08-13T01:27:09Z,2024-08-13T01:27:09Z,2025-04-01T00:00:00Z,1,0,0,0 +6000006000,6000542926,Technology,Windows,1,2,How to Change the Displays for Windows users,"Windows, Extend, Clone, Display"," + Keywords: Windows, Extend, Clone, Display + Aliases: + + + ",2017-08-10T21:59:54Z,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,0,0,0,0 +6000026884,6000542926,Technology,Windows,1,2,How to Search your Google Drive on a Windows Device,"Search, Search Google Drive for Desktop, Search Google Drive on Computer, Search Google Drive on Laptop"," Keywords: Google Drive Search, Search, Google Drive for Desktop + Aliases: Drive File Stream + &amp;lt;span class=""fr-mk"" style=""display: none;""&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt; + + Install Google Drive for Desktop: Ensure Google Drive for Desktop is installed on your Windows device. Previously known as Google Drive File Stream, this application creates a bridge between your Google Drive and your computer. + + Open File Explorer: Start by opening a File Explorer window on your computer. You can do this by clicking on the folder icon on your taskbar or searching for File Explorer in the Windows search bar. + + Navigate to Google Drive: In File Explorer, your Google Drive should appear as a drive under ""This PC."" It might be labeled with a letter, such as the G: drive, but the letter can vary depending on your system. Click to enter your Google Drive. + + Avoid Quick Access: By default, Windows might open File Explorer to ""Quick Access."" It's recommended to navigate away from Quick Access by selecting ""This PC"" or directly accessing your Google Drive to ensure a broad search scope. + + Search for Your File: Once you're in your Google Drive folder, use the search bar at the top right corner of the window to search for your file. For example, if you're looking for a newsletter, you can type ""newsletter"" into the search bar and press Enter. + + Review the Results: File Explorer will display all files within your Google Drive that match your search query. You can then locate and open the file you were looking for. + + Additional Tips: Remember to search within specific drives or locations if needed, and avoid leaving the search setting on ""Quick Access,"" as it may limit your search results. + ",2021-04-29T22:16:32Z,2024-08-13T01:27:09Z,2024-08-13T01:27:09Z,2025-04-01T00:00:00Z,0,1,0,0 +6000007753,6000540984,Technology,Windows,1,2,How to change the default file association in Windows ,"Default, App, Change, Windows"," Keywords: Default, app, change, Windows + Aliases: + + + By default, Windows will use Microsoft Edge to open PDF files, and this preference is sometimes reset after updates. + + These instructions pertain to any file type, but specifically focused on PDF documents. + + If the icon looks as follows, Edge is the default.  + + + + + + + Right click on the file + + Choose Open With > Choose another app (If you choose your PDF app here, it will not be saved as default) + + + + + In the popup, select the app for the new default. The recommended choice here is Adobe Acrobat, or Adobe Reader.  + + + + Ensure the box is checked to ""Always use this app to open .pdf files"" + Click OK + + Now the file should look like the new default program + + + + ",2017-10-02T15:24:48Z,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,0,0,0,0 +6000014758,6000837079,Technology,Windows,1,2,Internet Explorer Compatibility Mode,110," Keywords: Compatibility, XML, Edge + Aliases: IE mode, Explorer + + If you have Windows users who: + + A) Have noticed Firefox is missing and are saying they need it to access a certain site + + B) Have noticed Internet Explorer is missing and are saying they need it to access a certain site + + Please try adding whatever website they are trying to access the .xml file below, following that syntax. You do not need to put the http / https. + + 1. Add site to xml file as in screenshot below. Location https://dli-engineering.s3.us-west-2.amazonaws.com/sites.xml + + + + 2. Go into Edge and clear all cache + cookies + + 3. Go to edge://compat and click Force update and verify the site you added is there: + + + + Now, when going to the site, you should see the little IE symbol. And it should hopefully work. If not, escalate to Client Systems Analyst or System Administrator. + + + ",2018-08-03T15:10:14Z,2024-06-25T21:21:24Z,2024-06-25T21:21:24Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040701,6001813135,Technology,Windows,1,2,Windows - Lost Trust Relationship,"Active Directory, AD, trust relationship"," Keywords: Active Directory, AD, Trust Relationship  +            Aliases: Active Directory, AD, Trust Relationship + + + + If a computer loses the trust relationship with AD you will see a message like the one above. This can happen naturally if the computer hasn't been signed into for long enough. The Client Systems Analyst also periodically deletes computer objects out of AD if the AD Last Login is >120 days. This is to ensure inventory accuracy, and to prevent stale/unused devices from skewing patch compliance metrics, etc. + + Computer still in AD: If the trust relationship failed due to the computer not having been logged into in a long time, the computer object should still be in AD and you should be able to get a LAPS password so you can login as the PSDTSD account to unbind-rebind (ensuring you move the computer back to the OU it belongs). Use the serv_adbind account when rebinding. + + Computer not in AD: If the computer is not in AD anymore, it was likely purged due to inactivity and is in the AD Recycle Bin. The Client Systems Analyst has a script that will restore the computer back into the correct OU in AD. However, the permissions to run it are above the Help Desk/Field Tech levels. if you run into this issue please chat Reese, Brad, or Bill and they can run the script located at \\fs2\scripts\Active-Directory\Restore_AD_Computer.ps1 to restore the computers AD object. If it has been off the domain for a while it may be a good idea to do a gpupdate as well. + + For restoring multiple computers, a .csv containing hostnames only (no need for a hostname header column) is preferred. + + If it's just a couple, you can chat the hostnames needed. + + If you want to look in the AD recycle bin yourself first, you should have read-only permissions to do so.  + + 1. You have to use the Active Directory Administrative Center application (different than Active Directory Users & Computers). + + 2. Launch that, then click on 'Peninsula (local)' + + + 3. You should see a folder called 'Deleted Objects' - double-click it: + + + 4. You can then enter the hostname in the Filter field to see if it exists in the AD Recycle Bin. If it doesn't, it was deleted over 4 months ago. + ",2024-07-25T22:33:24Z,2024-11-13T19:35:47Z,2024-11-13T19:35:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000027419,6000542926,Technology,Windows,1,2,Windows Keyboard Shortcuts,"Windows, Keyboard, Shortcuts"," + Keywords: Keyboard, Shortcuts, Windows + + Essential shortcuts + These are the essential keyboard shortcuts that every Windows 10 user should know. + + + +Keyboard shortcut +Action + + + +Ctrl + A +Select all content. + + +Ctrl + C (or Ctrl + Insert) +Copy selected items to clipboard. + + +Ctrl + X +Cut selected items to clipboard. + + +Ctrl + V (or Shift + Insert) +Paste content from clipboard. + + +Ctrl + Z +Undo an action, including undelete files (limited). + + +Ctrl + Y +Redo an action. + + +Ctrl + Shift + N +Create new folder on desktop or File Explorer. + + +Alt + F4 +Close active window. (If no active window present, then shutdown box appears.) + + +Ctrl + D (Del) +Delete selected item to the Recycle Bin. + + +Shift + Delete +Delete selected item permanently skipping Recycle Bin. + + +F2 +Rename selected item. + + +ESC +Close current task. + + +Alt + Tab +Switch between open apps. + + +PrtScn +Take screenshot and stores it in clipboard. + + +Windows key + I +Open Settings app. + + +Windows key + E +Open File Explorer. + + +Windows key + A +Open Action center. + + +Windows key + D +Display and hide the desktop. + + +Windows key + L +Lock device. + + +Windows key + V +Open Clipboard bin. + + +Windows key + Period (.) or semicolon (;) +Open emoji panel. + + +Windows key + PrtScn +Capture full screenshot in the ""Screenshots"" folder. + + +Windows key + Shift + S +Capture part of the screen with Snip & Sketch. + + +Windows key + Left arrow key +Snap app or window left. + + +Windows key + Right arrow key +Snap app or window right. + + + + + Desktop shortcuts + You can use these keyboard shortcuts to open, close, navigate, and complete specific tasks more quickly throughout the desktop experience, including on Start menu, taskbar, Settings, and more. + + + +Keyboard shortcut +Action + + + +Windows key (or Ctrl + Esc) +Open Start menu. + + +Ctrl + Arrow keys +Change Start menu size. + + +Ctrl + Shift + Esc +Open Task Manager. + + +Ctrl + Shift +Switch keyboard layout. + + +Alt + F4 +Close active window. (If no active window present, then shutdown box appears.) + + +Ctrl + F5 (or Ctrl + R) +Refresh current window. + + +Ctrl + Alt + Tab +View open apps. + + +Ctrl + Arrow keys (to select) + Spacebar +Select multiple items on desktop or File Explorer. + + +Alt + Underlined letter +Runs command for the underlined letter in apps. + + +Alt + Tab +Switch between open apps while pressing Tab multiple times. + + +Alt + Left arrow key +Go back. + + +Alt + Right arrow key +Go forward. + + +Alt + Page Up +Move up one screen. + + +Alt + Page down +Move down one screen. + + +Alt + Esc +Cycle through open windows. + + +Alt + Spacebar +Open context menu for the active window. + + +Alt + F8 +Reveals typed password in Sign-in screen. + + +Shift + Click app button +Open another instance of an app from the taskbar. + + +Ctrl + Shift + Click app button +Run app as administrator from the taskbar. + + +Shift + Right-click app button +Show window menu for the app from the taskbar. + + +Ctrl + Click a grouped app button +Cycle through windows in the group from the taskbar. + + +Shift + Right-click grouped app button +Show window menu for the group from the taskbar. + + +Ctrl + Left arrow key +Move the cursor to the beginning of the previous word. + + +Ctrl + Right arrow key +Move the cursor to the beginning of the next word. + + +Ctrl + Up arrow key +Move the cursor to the beginning of the previous paragraph + + +Ctrl + Down arrow key +Move the cursor to the beginning of the next paragraph. + + +Ctrl + Shift + Arrow key +Select block of text. + + +Ctrl + Spacebar +Enable or disable Chinese IME. + + +Shift + F10 +Open context menu for selected item. + + +F10 +Enable app menu bar. + + +Shift + Arrow keys +Select multiple items. + + +Windows key + X +Open Quick Link menu. + + +Windows key + Number (0-9) +Open app in number position from the taskbar. + + +Windows key + T +Cycle through apps in the taskbar. + + +Windows key + Alt + Number (0-9) +Open Jump List of the app in number position from the taskbar. + + +Windows key + D +Display and hide the desktop. + + +Windows key + M +Minimize all windows. + + +Windows key + Shift + M +Restore minimized windows on the desktop. + + +Windows key + Home +Minimize or maximize all but the active desktop window. + + +Windows key + Shift + Up arrow key +Stretch desktop window to the top and bottom of the screen. + + +Windows key + Shift + Down arrow key +Maximize or minimize active desktop windows vertically while maintaining width. + + +Windows key + Shift + Left arrow key +Move active window to monitor on the left. + + +Windows key + Shift + Right arrow key +Move active window to monitor on the right. + + +Windows key + Left arrow key +Snap app or window left. + + +Windows key + Right arrow key +Snap app or window right. + + +Windows key + S ( or Q) +Open Search. + + +Windows key + Alt + D +Open date and time in the taskbar. + + +Windows key + Tab +Open Task View. + + +Windows key + Ctrl + D +Create new virtual desktop. + + +Windows key + Ctrl + F4 +Close active virtual desktop. + + +Windows key + Ctrl + Right arrow +Switch to the virtual desktop on the right. + + +Windows key + Ctrl + Left arrow +Switch to the virtual desktop on the left. + + +Windows key + P +Open Project settings. + + +Windows key + A +Open Action center. + + +Windows key + I +Open Settings app. + + +Backspace +Return to Settings app home page. + + + + + + + File Explorer shortcuts + On Windows 10, File Explorer includes many keyboard shortcuts to help you complete tasks a little quicker. + Here's a list with the most useful shortcuts for File Explorer. + + + +Keyboard shortcut +Action + + + +Windows key + E +Open File Explorer. + + +Alt + D +Select address bar. + + +Ctrl + E (or F) +Select search box. + + +Ctrl + N +Open new window. + + +Ctrl + W +Close active window. + + +Ctrl + F (or F3) +Start search. + + +Ctrl + Mouse scroll wheel +Change view file and folder. + + +Ctrl + Shift + E +Expands all folders from the tree in the navigation pane. + + +Ctrl + Shift + N +Create new folder on desktop or File Explorer. + + +Ctrl + L +Focus on the address bar. + + +Ctrl + Shift + Number (1-8) +Changes folder view. + + +Alt + P +Display preview panel. + + +Alt + Enter +Open Properties settings for the selected item. + + +Alt + Right arrow key +View next folder. + + +Alt + Left arrow key (or Backspace) +View previous folder. + + +Alt + Up arrow +Move up a level in the folder path. + + +F11 +Switch active window full-screen mode. + + +F5 +Refresh the instance of File Explorer. + + +F2 +Rename selected item. + + +F4 +Switch focus to address bar. + + +F5 +Refresh File Explorer's current view. + + +F6 +Cycle through elements on the screen. + + +Home +Scroll to top of the window. + + +End +Scroll to bottom of window. + + + + + + + Command Prompt shortcuts + If you use Command Prompt, you can use these keyboard shortcuts to work a little more efficiently. + + + +Keyboard shortcut +Action + + + +Ctrl + A +Select all content of the current line. + + +Ctrl + C (or Ctrl + Insert) +Copy selected items to clipboard. + + +Ctrl + V (or Shift + Insert) +Paste content from clipboard. + + +Ctrl + M +Starts mark mode. + + +Ctrl + Up arrow key +Move screen up one line. + + +Ctrl + Down arrow key +Move screen down one line. + + +Ctrl + F +Open search for Command Prompt. + + +Left or right arrow keys +Move cursor left or right in the current line. + + +Up or down arrow keys +Cycle through command history of the current session. + + +Page up +Move cursor one page up. + + +Page down +Move cursor one page down. + + +Ctrl + Home +Scroll to top of the console. + + +Ctrl + End +Scroll to the bottom of the console. + + + + + + Windows key shortcuts + + Using the Windows key combined with other keys, you can perform many useful tasks, such as launch Settings, File Explorer, Run command, apps pinned in the taskbar, or you can open specific features like Narrator or Magnifier. You can also accomplish tasks like controlling windows, virtual desktops, taking screenshots, locking your device, and a lot more. + Here's a list with all the most common keyboard shortcuts using the Windows key. + + + +Keyboard shortcut +Action + + + +Windows key +Open Start menu. + + +Windows key + A +Open Action center. + + +Windows key + S ( or Q) +Open Search. + + +Windows key + D +Display and hide the desktop. + + +Windows key + L +Locks computer. + + +Windows key + M +Minimize all windows. + + +Windows key + B +Set focus notification area in the taskbar. + + +Windows key + C +Launch Cortana app. + + +Windows key + F +Launch Feedback Hub app. + + +Windows key + G +Launch Game bar app. + + +Windows key + Y +Change input between desktop and Mixed Reality. + + +Windows key + O +Lock device orientation. + + +Windows key + T +Cycle through apps in the taskbar. + + +Windows key + Z +Switch input between the desktop experience and Windows Mixed Reality. + + +Windows key + J +Set focus on a tip for Windows 10 when applicable.k + + +Windows key + H +Open dictation feature. + + +Windows key + E +Open File Explorer. + + +Windows key + I +Open Settings. + + +Windows key + R +Open Run command. + + +Windows key + K +Open Connect settings. + + +Windows key + X +Open Quick Link menu. + + +Windows key + V +Open Clipboard bin. + + +Windows key + W +Open the Windows Ink Workspace. + + +Windows key + U +Open Ease of Access settings. + + +Windows key + P +Open Project settings. + + +Windows key + Ctrl + Enter +Open Narrator. + + +Windows key + Plus (+) +Zoom in using the magnifier. + + +Windows key + Minus (-) +Zoom out using the magnifier. + + +Windows key + Esc +Exit magnifier. + + +Windows key + Forward-slash (/) +Start IME reconversion. + + +Windows key + Comma (,) +Temporarily peek at the desktop. + + +Windows key + Up arrow key +Maximize app windows. + + +Windows key + Down arrow key +Minimize app windows. + + +Windows key + Home +Minimize or maximize all but the active desktop window. + + +Windows key + Shift + M +Restore minimized windows on the desktop. + + +Windows key + Shift + Up arrow key +Stretch desktop window to the top and bottom of the screen. + + +Windows key + Shift + Down arrow key +Maximize or minimize active windows vertically while maintaining width. + + +Windows key + Shift + Left arrow key +Move active window to monitor on the left. + + +Windows key + Shift + Right arrow key +Move active window to monitor on the right. + + +Windows key + Left arrow key +Snap app or window left. + + +Windows key + Right arrow key +Snap app or window right. + + +Windows key + Number (0-9) +Open app in number position in the taskbar. + + +Windows key + Shift + Number (0-9) +Open another instance of the app in number position in the taskbar. + + +Windows key + Ctrl + Number (0-9) +Switch to last active window of the app in number position in the taskbar. + + +Windows key + Alt + Number (0-9) +Open Jump List of the app in number position in the taskbar. + + +Windows key + Ctrl + Shift + Number (0-9) +Open another instance as an administrator of the app in number position in the taskbar. + + +Windows key + Ctrl + Spacebar +Change previous selected input option. + + +Windows key + Spacebar +Change keyboard layout and input language. + + +Windows key + Tab +Open Task View. + + +Windows key + Ctrl + D +Create a virtual desktop. + + +Windows key + Ctrl + F4 +Close active virtual desktop. + + +Windows key + Ctrl + Right arrow +Switch to the virtual desktop on the right. + + +Windows key + Ctrl + Left arrow +Switch to the virtual desktop on the left. + + +Windows key + Ctrl + Shift + B +Wake up the device when black or a blank screen. + + +Windows key + PrtScn +Capture full screenshot in the ""Screenshots"" folder. + + +Windows key + Shift + S +Create part of the screen screenshot. + + +Windows key + Shift + V +Cycle through notifications.. + + +Windows key + Ctrl + F +Open search for device on domain network. + + +Windows key + Ctrl + Q +Open Quick Assist. + + +Windows key + Alt + D +Open date and time in the taskbar. + + +Windows key + Period (.) or semicolon (;) +Open emoji panel. + + +Windows key + Pause +Show System Properties dialog box. + + + ",2021-06-21T23:25:35Z,2024-08-07T20:36:23Z,2024-08-07T20:36:23Z,2025-04-01T00:00:00Z,1,0,0,0 +6000023356,6000736645,Technology,YouTube,1,2,Allow Embedding of YouTube Video,"Youtube, Embedding, Schoology"," Keywords: Youtube, Embedding, Schoology + Aliases: + + If you have created videos and would like to embed the videos in a course in Schoology or website, you will need to make sure you have checked Allow Embedding in More Options on the video Details page. + + + + + This video will walk through the steps: + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + Summary of Video Transcription: + + In the video ""Allow Embedding of YouTube Videos,"" Donna Squires explains how to adjust settings to enable embedding YouTube videos on other platforms. The key points of her 130-second tutorial are: + + +Accessing Video Settings: To ensure a video can be embedded elsewhere, such as in a Schoology course or on a website, one must go beyond basic settings. + +Enabling Embedding: In the 'More Options' section of the video settings, there's an option under 'Additional Options' to 'Allow Embedding'. This box must be checked to enable embedding. + +Consequences of Not Enabling Embedding: If this option is not checked, the video will appear embeddable, but an error message saying ""video unavailable"" will occur when trying to watch it embedded in another site. + + Donna demonstrates these steps to ensure that viewers can successfully set their videos to be embedded where they want them. ",2020-05-11T20:15:30Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,1,0,0 +6000015668,6000736645,Technology,YouTube,1,2,Embed YouTube videos with specific start/end points,"Youtube, Schoology, Embed"," Keywords: Youtube, Schoology, Embedded + Aliases: + Directions for doing this in Schoology: + Steps to Embed a Video with Start and End Times: + + Find the Video: Go to the YouTube video you want to embed. + Share and Embed: Click on the ""Share"" button below the video, then click ""Embed"" to get the iframe code for embedding the video. + + Edit the Embed Code: Before copying the embed code, you'll need to modify it to specify the start and end times. + + To set the start time, add ?start=NUMBER at the end of the video URL within the iframe code, where NUMBER is the start time in seconds. + To set the end time, add &end=NUMBER immediately after the start parameter, where NUMBER is the end time in seconds. + + + Insert the Code: Copy the modified embed code and paste it into the HTML of your webpage or platform where you want the video to appear. + + Example: + If you want the video to start at 2 minutes and 53 seconds (173 seconds) and end at 4 minutes and 2 seconds (242 seconds), your embed code will look something like this: + html +           + + Tips: + + +Calculating Time in Seconds: Remember to convert your desired start and end times into seconds when adding them to the embed code. + +Embedding into Platforms: The process of embedding the video may vary slightly depending on the platform you're using. Generally, you'll need to find the option to edit the HTML or insert media. + + This technique is a great way to share specific parts of a video without having to edit the video itself. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + General directions for doing it in a website: + Sharing YouTube Videos with Specific Start and Stop Times + + +Find the Video: Go to YouTube and find the video you want to share. + +Calculate Time in Seconds: Determine the part you want to highlight. Convert these values into seconds. For example, for a segment from 01:30 to 02:10, that would be 90-130 seconds. + +Edit the URL: + Remove ?watch. + Replace = with /. + Add ?start=x&end=y at the end of the URL, where x is the start time in seconds and y is the end time in seconds. + + + + Embedding YouTube Videos on WordPress with Specific Start and Stop Times + + +Find the Video and Click Share: Click on the video you want to embed, then click on the ""Share"" button, followed by ""Embed"". + +Customize the Embed Code: Click ""Show more"" and then ensure only ""Show player controls"" is checked. + +Copy the Embed Code: Copy the highlighted embed code provided. + +Go to Your WordPress Site: Create a new post or page, and switch to the Text tab. + +Paste the Embed Code: Edit the code by adding start=x&end=y& where x is your starting point in seconds and y is your end point in seconds, right after the ?. + + Remember, the methods for sharing links directly and embedding videos on WordPress slightly differ, especially in how you format the URLs and embed codes. This ensures your audience sees only the relevant parts of a video you wish to highlight. + For more detailed instructions, including examples and troubleshooting, visit the original video How to define start and stop points in your YouTube videos. + ",2018-09-28T20:41:23Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,0,0,0 +6000021893,6000736645,Technology,YouTube,1,2,How to Change Settings in Your Uploaded YouTube Videos,"Youtube, Upload"," Keywords: Youtube, Upload Settings + Aliases: + + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + + 1. Log into YouTube: + Ensure you are logged into your educational tools account by clicking on your profile picture at the top right corner. + + + 2. Access YouTube Studio: + Click on ""YouTube Studio"" from the options available. If your account still uses the ""Creator Studio,"" the process should be similar, although YouTube is transitioning everyone to YouTube Studio. + + + 3. Navigate to Your Videos: + Once in YouTube Studio, click on the ""Videos"" button on the left navigation bar to view all your videos. + + + 4. Edit Video Settings: + To edit a video, click on the pencil icon (Details) next to the video you wish to edit. + + + 5. Change Thumbnail (Optional): + If you don't like the automatically selected thumbnail, you can upload a custom JPEG or graphic image to represent your video better. + + + 6. Specify Audience: + Due to the Children's Online Privacy Protection Act (COPPA), you must indicate whether your video is made for kids or not. Make your selection accordingly. + + + 7. Select Visibility: + Choose ""Unlisted"" for educational videos. ""Public"" makes it searchable to everyone, and ""Private"" restricts viewing to subscribers only. Unlisted is the recommended setting for educational content within the Peninsula School District. + + + 8. Disable Comments and Ratings: + It's advised to disable comments to prevent unmonitored discussions on your video. Additionally, disable the option for viewers to see ratings to avoid displaying public opinions on educational content. + + + 9. Save Changes: + Remember to click the ""Save"" button if you've made any changes to the settings. + + ",2020-02-13T18:53:10Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,1,0,0 +6000021987,6000736645,Technology,YouTube,1,2,How to Upload Videos to YouTube,"Youtube, Uploading"," Keywords: Youtube, Uploading + Aliases: + + + + + Summary of Video Transcription: + Angela May's video ""How to Upload Videos to YouTube Updated Feb 2020"" is a comprehensive guide on uploading videos to YouTube, particularly for educational purposes. Key points from the video include: + + +Account Verification: Ensuring you are in the correct YouTube account, as YouTube does not clearly indicate this unlike other Google products. + +Uploading Process: Selecting and uploading video files, preferably in MP4 format. + +Description and Tags: While important, these are less crucial for unlisted videos, which won't appear in search results. + +Thumbnail Selection: Choosing either an auto-generated thumbnail or uploading a custom one. + +COPPA Compliance: Marking whether the content is suitable for children under the Children's Online Privacy Protection Act. + +Advanced Settings: Disabling comments and likes/dislikes for educational videos, and adding tags if needed. + +Visibility Settings: Setting the video to 'Unlisted' so it exists on your channel but is only accessible through a direct URL or embedded link. + +Embedding in Schoology: Demonstrating how to embed the video into Schoology, highlighting that only the video link is needed for embedding. + +Channel Dashboard: Navigating to the YouTube Studio to view all videos, where each video's status (e.g., unlisted, made for kids) and other metrics are visible. + + Angela's video is aimed at helping educators and others upload and manage their YouTube content effectively, with a focus on privacy and educational settings. + Uploading a Video to YouTube + + Verify Account: Ensure you're logged into the correct YouTube account by checking your account avatar in the upper right corner. For school district accounts, although there might not be a specific logo, make sure it's your educational tools account and not your personal one. + Start Upload: Click the video camera icon with a ""+"" on the top right, then select ""Upload Video."" + Select File: Choose the video file you wish to upload from your computer. MP4 files are recommended for their compatibility. + + Video Details: + + +Title and Description: Fill in a concise and descriptive title. The description is less critical if setting the video as unlisted, as it won't be searchable, but providing context can be helpful. + +Privacy Settings: Set your video to ""Unlisted"" to ensure it's accessible only through a direct link or embedded code, maintaining privacy and control. + +Thumbnail: YouTube automatically generates a thumbnail, but you have the option to upload a custom one that better represents your video. + + + + Advanced Settings: + + +Audience: Indicate whether the video is made for kids, following COPPA guidelines. Select ""Yes"" for educational content aimed at children. + +Comments and Ratings: Disable comments to maintain control over feedback and prevent unwanted interactions. Also, consider disabling ratings (likes/dislikes) for educational videos. + + + End Screens and Cards: These are optional features that allow you to promote additional content at the end of your video or throughout its playback. They can be useful for educational series or linking to related resources. + Publishing: After setting the visibility to ""Unlisted,"" click ""Done"" to finish the upload process. Once published, you'll receive a URL for the video. + + Sharing Your Video + + Embedding in Educational Platforms: Copy the provided URL to embed the video directly into educational platforms like Schoology. This method keeps students within the digital learning environment, eliminating the need to navigate away from the platform. + Using Schoology: To embed the video in Schoology, create a new page, name it appropriately, and use the text editor's ""Image/Media"" insertion tool to paste the video's URL. Adjust the video size as needed for better visibility. + + Managing Your Video + Access your video management dashboard by clicking on your profile and selecting ""YouTube Studio."" Here, you can view all your uploaded videos, see their status (e.g., unlisted), and edit details if necessary. ",2020-02-24T05:36:16Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,1,0,0,0 +6000039577,6001564578,Technology,YouTube,1,2,YouTube FAQ / Help,110," Keywords: Video player, privacy, autoplay, restricted + Aliases: YT, google + + Below are some explanations for common questions users may have about using YouTube. + + Disable Autoplay + + Go to the watch screen of any video. + At the bottom of the video player, click the Autoplay switch to set it to On or Off . + + + + YouTube Privacy Settings + When uploading a video to YouTube, you can change the privacy settings for that video to Public, Private, or Unlisted. + + +Public is the default setting and that means anybody can see your video. + +Private means only those you invite to view the video can view it (they must have their own Youtube accounts and the maximum number is 50 usernames). Your video will not come up under any search results or your channel list. If you try to share it with someone who wasn’t invited, they will not be able to connect to it. + +Unlisted means your video will not come up in search results or on your channel either.  Only those who know the link can view it, and you can share the link with anyone, even those who do not have a YouTube account/username. This means that this video could still be seen by anyone, but only if they guess the link! + + If your video is already uploaded, go to your video manager under the drop down menu and you can change the privacy settings for each video as well as DELETE your videos permanently. + + + Restricted Mode + YouTube Restricted Mode filters out inappropriate or offensive content. It can effectively restrict mature or objectionable videos kids may come into contact when using the platform.  + + YouTube attempts to limit the amount of harmful content that is posted to their platform with a set of “Common Sense Rules” in their Community Guidelines. YouTube has strict content policies which cover content relating to nudity, hate speech, graphic violence, or dangerous acts.  + + Restricted Mode Levels: + + Strict (Elementary and Middle Schools) —This setting is the most restrictive. Strict Mode does not block all videos, but works as a filter to screen out many videos based on an automated system, while leaving some videos still available for viewing. + Moderate (High Schools) — This is similar to Strict Mode but makes a much larger collection of videos available. + Staff are set to 'Can approve videos' — In the event a channel or video that provides legitimate educational material is blocked by Restricted Mode, Staff can mark it approved. + + + An unapproved video that may be blocked by Restricted Mode: + + + An unapproved channel that may be blocked by Restricted Mode: + + + Notice both of the above have an 'Approve' button. If unsure if a channel or video is blocked, you can send a direct link to a student to test. We are not able to maintain a list of approved / blocked YouTube channels. + + + ",2024-03-13T17:52:56Z,2024-08-07T20:34:34Z,2024-08-07T20:34:34Z,2025-04-01T00:00:00Z,0,0,0,0 +6000025724,6000542926,Technology,Zoom,1,2,Add a Staff Member to a Scheduled Zoom as an Alternative Host,110," + Staff may add other licensed account holders as Alternative Hosts for a new or already scheduled meeting. + + Note: PSD has two groupings for Zoom accounts.  + + Licensed accounts which all teachers, building substitutes and admin are a part of.  + Basic accounts which paras and other substitutes were added to.  + + Know that to add someone as an Alternative Host requires they be placed in the ""Licensed"" grouping of Zoom accounts. Call the help desk (253.530.3711) or put in a ticket to inquire about a staff persons' grouping and to have them be added to the Licensed group if needed.  + + Requirements and Limitations for adding Alternative Hosts: + + Both users need to be Licensed and on the same domain account (within the PSD Zoom domain) + Alternative hosts must be signed in to Zoom with the correct account in order to be granted the host or co-host permissions + The alternative host can start the meeting using the join link in the email or calendar invite sent to them by the host from Zoom. The meeting will NOT display in the upcoming meetings list in the desktop client, mobile app, or web page for alternative hosts. + Alternative hosts can't schedule on behalf of the host. If you need to schedule a meeting on behalf of another user, use scheduling privilege. You can also give another Licensed user scheduling privilege, which allows them to schedule meetings for you and makes them an alternative host for those meetings.  + If the original host joins after the alternative host, the original host will always regain control of the meeting and become host. In addition, the alternative host will change roles. If the co-host feature is enabled for the meeting, the alternative host will become a co-host. If the co-host feature is disabled, the alternative host becomes a normal participant. + If a host is attending a meeting but needs assistance with managing the meeting, they can assign a co-host during the meeting instead of an alternative host. Learn more about roles in a meeting. + + + + + Alternative Hosts in Zoom Article + + +Go to the meeting you want to add the Alternative host to and select Edit.                +      +Scroll down to the bottom until you see Alternative Hosts. Add the @psd401.net address of the people you would like to make Alternative Hosts and click Save.                                                                                                        + + + An email will be generated by Zoom and sent to the person added as an alternative host.  The alternative host will need to start the meeting using the link in the email.  The Alternative host will NOT see this meeting in their list on meetings in Zoom. + ",2021-01-04T17:27:29Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,2,1,0,0 +6000024760,6000542933,Technology,Zoom,1,2,Best Practices for Teacher Zoom Authentication Settings,110," + This short article provides you two best practice tips we are recommending for all teachers to set on their Zoom account and Zoom meetings to protect you from outside users joining your meetings. + + If you go to the Zoom webpage (psd401.zoom.us) or click on the Zoom button in the PSD portal, you will be able to get into your personal settings. In your personal settings, please make sure that your authentication settings are set up to match the image below: + + + + These are global settings, but you will also want to make sure you always check your per-meeting settings as well. When you create a new meeting (or modify an existing meeting) please ensure that the following option is checked as well for all meetings involving students and PSD staff. + + + If you use a Personal Meeting Room for any meetings, also check that it is set there, by going to Meetings and then ""Personal Room"" and ""Edit"". + + + + And check the ""only authenticated users can join"", as you would with the other meetings.  + + + + + This setting may be a problem for parent-teacher conferences though, or meetings where you have outside of PSD guests, so it is ok to turn this off for a very specific meeting where you are expecting outside guests, just keep a close eye on the waiting room and don't let in anyone you don't know. ",2020-09-16T21:05:37Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040772,6001576430,Technology,Zoom,1,2,Changing Your Profile Picture in Zoom,"Profile, Image, Picture, Zoom"," Keywords: profile image, profile picture, Zoom + Aliases: account image, digital identity + + In Zoom: + + Select Change My Picture from the dropdown or select the image icon from Profile. Select Save after uploading picture if prompted.  +   ",2024-08-07T21:36:28Z,2024-08-07T21:36:30Z,2024-08-07T21:36:30Z,2025-04-01T00:00:00Z,0,0,0,0 +6000031947,6000837079,Technology,Zoom,1,2,Checking Voicemail (Zoom Phone),"zoom, Zoom Phone, Voicemail, Voice Mail, New Phone, Phone, Desk Phone, Office Phone"," Keywords: Zoom, Zoom Phone, Office Phone, Desk Phone, Phone, New Phone, Voicemail,  + Aliases: Zoom, Zoom Phone, Office Phone, Desk Phone, Phone, New Phone, Voicemail, Voice Mail + + Checking Voicemail (Zoom Phone) + + You have a couple different ways to check your voicemail with Zoom Phone. + + From Zoom Phone + + 1. Press the envelope button: + + + + 2. Enter your VM PIN code followed by pound # + + If you don't know what your PIN code is, click this link and you can view or reset it. + + From Zoom App + + 1. Open the Zoom app and login. + 2. Click on the 'Phone' tab. + 3. Click 'Voicemail' + + + + From Web Browser + + 1. Open up a web browser (Google Chrome, etc.) - This can be done at home from a personal computer + 2. Navigate to https://zoom.us/web/sso/login?en=signin + 3. Type psd401 and then click Continue + + 4. Sign into ClassLink (may require MFA code) + 5. Once signed into Zoom through the web, click 'Phone' and then 'Voicemail'  + + You can then play voicemails from here: + + + ",2022-09-23T20:37:05Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,2,11,0,1 +6000034035,6001668715,Technology,Zoom,1,2,Conference Call with your Zoom Desk Phone,"Conference, Conference Call, Office Phone, zoom phone, deskphone, zoom, zoom app, hold, desk phone"," + Keywords: Zoom, Zoom Phone, Desk Phone, Office Phone, Zoom App, Conference, Conference Call, Hold + Aliases: Zoom Phone, Desk Phone, Office Phone, Zoom App + + + A conference call is a call where you want to have a conversation over the phone with multiple people at once. To do this, follow the steps below: + + You want to be in a call with your first participant before starting the steps below.  + + When you are in the call, hit the two dots, controlled by the far right button under the display.  + + + + You should now see the ""Conf"" (conference) button, controlled by the far left button under the display. Press that and type in the number you want to dial. It'll put the first caller on hold.  + + + + + + When the second caller picks up, hit the button that that controls the two dots again, controlled by the far right button under the display. (should look almost the same as step 1, but in this case you'll see the second callers name and number). + + You should now see the ""Conf"" (conference) button again, press that and it will join the two calls. +   + + + When you are done, simply just hang up. Or, if you want to stay on the line with select participants, have the others hang up. ",2023-06-07T18:53:10Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,1,21,0,0 +6000026133,6000736645,Technology,Zoom,1,2,Distorted webcam image,"zoom, webcam"," Keywords: Zoom, Webcam, image + Aliases: + + + If your webcam suddenly looks distorted, is a different color, cuts half the video off, or looks otherwise different than usual you may be able to fix this within the settings of zoom. Go to video settings, check the box next to ""touch up my appearance,"" and see if this resolves the issue. + + ",2021-02-10T22:20:02Z,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000031729,6000130415,Technology,Zoom,1,2,Elevate Zoom Call to a Zoom meeting,"Zoom Phone, Zoom, Zoom meeting, Zoom App, Meeting, New Phone, Desk Phone, Office Phone"," Keywords: Zoom, Zoom Phone, Office Phone, Phone, Meeting, Zoom Meeting, Zoom App + Aliases:  Zoom, Zoom Phone, Office Phone, Phone,  + + Elevate Zoom Call to a Zoom meeting + + Elevating to a meeting is only supported if one of the callers is using the Zoom App.  It cannot be completed if all participants are using Desk phones. + + To elevate a Zoom call to a Zoom meeting, click the Meet button on control panel.  + + + + If the control panel isn't available, you may need to press the ""Hide Keypad"" link. + + ",2022-08-25T16:51:07Z,2024-08-13T01:16:41Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,0,0,0,0 +6000039567,6000130415,Technology,Zoom,1,2,Enable desktop notifications for Zoom Phone on Mac,110," + Keywords:Zoom, Zoom Phone, Messaging, Phone,  Messages, Notifications, Do Not Disturb, + Aliases:  Zoom Phone + + + + + If you are on a Mac and you would like to see notification on your desktop for SMS messages, go to Notifications in Systems Preferences > Select Zoom.us and select the preferences you would like. + + + You can also set Do Not Disturb for specific times (during class) or when you are projecting through the native Airplay on the Mac. + + + + You can turn on Do Not Disturb for in the moment as needed. +   + + ",2024-03-12T20:44:15Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040203,6001694359,Technology,Zoom,1,2,FYI Texting on Zoom app - New Regulations,110," Keywords: Zoom phone, SMS, text messages, Zoom texting, opt out, opt in. + Aliases: Zoom number, Zoom text message, opt out for help, opt out to stop, automatic message, added message. + + For your information, when texting from the Zoom mobile app to a non-district cell phone number there will be an appended piece of text at the end of your messages. + This is a new regulation that Zoom put in place starting on 05/19/2024. There is nothing you need/can do about it. + + * On the app, go to SMS to send text messages. + + + + + * The Auto Appended Message says “For help, reply HELP. To opt out, reply STOP.” The receiver will see that text at the end of every text message sent by your district phone number. + + + + + ",2024-05-21T19:58:42Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,4,0,0 +6000024754,6000542926,Technology,Zoom,1,1,"How to Get Your Zoom Cloud Recording & Prepare it for Posting in Schoology, Remind or Email",110," VIDEO mentions...word & license account + + This video shows how to access cloud recordings, copy/paste the URL link for a recording correctly, turn off the Passcode protection if posted in Schoology as well as how to download the recording for use beyond 7 Days. + + How to Get Your Zoom Cloud Recording & Prepare it for Posting in Schoology, Remind or Email + + Links are viable for 7 days as of March 3, 2021. + + Accessing Recording Management + + Sign in to your Zoom web portal. + In the navigation menu, click Recordings. You will see a list of cloud recordings that you started. + Adjust the date range and status, then search by host, meeting ID, topic, or keyword. Note: There is no limit on the date you can specify. + + + + Viewing cloud recording settings + + +Access recording management. + Find the recording you want to view and click the topic. Note: If your meeting has not finished converting, the recording will show in the list with a Processing Recording label. Once the recording has finished converting, you will be able to view, share, download or delete your cloud recording. You will see the recording files and options: + + File types + + +Shared screen with speaker view: MP4 file with audio and video showing both active speaker view and shared content.  + +Shared screen with gallery view: MP4 file with audio and video showing both gallery view and shared content. + +Active Speaker: MP4 file with audio and video showing the active speaker view only. + +Gallery View: MP4 file with audio and video showing the gallery view only. + +Shared Screen: MP4 file with audio and video showing the shared screen only. + +Audio only: M4A file with a recording of the audio. + +Audio transcript: VTT file with a transcript of the audio only. + +Chat file: Text file with the transcript of in-meeting chat. + + Learn more about recording layouts.  See this to learn more: https://support.zoom.us/hc/en-us/articles/360025561091 + Settings for recording + + Pencil/edit button: Allows you to rename the meeting topic or recording display names + + +This recording will be deleted in __ days: If you enabled auto-deletion, this displays the number of days before the recording is deleted. You will receive an email notification 7 days before the recording is deleted. + +Recording Analytics: View metrics for the recording. + Play button: Play the video or audio file in your browser. + + +Download: Downloads the recording file to your local computer. + + Settings for sharing + Click Share to display the recording link information and sharing settings, such as disabling downloads from viewers and requiring a password to view. + + +Share this recording: Allows the recording to be shared publicly or internally. Switch the toggle off if you want the recording to be private. If you share the recording, Zoom will create a web page where visitors can view the cloud recording. + +Add expiry date to the link: Allows you to set number of days or specific date when the link will expire for viewers.  + +Viewers can download: Allows viewers to download the video in addition to viewing it online. + +Viewers can see transcript: Allows viewers to see the auto transcript if Zoom was able to process one. + +On-demand(Registration Required): Requires users to enter their name and email address before viewing or downloading the recording. The host will be able to download a report with this information. + +Password protection: Requires users to enter a password before viewing or downloading the recording. After toggling this to on, enter a custom password and click Save. + +Copy sharing information to clipboard: Copies the link and password (if enabled) to your cloud recording. Share this information to allow others to view the cloud recording. + + Recordings with screen share, chat, or audio transcript + If you recorded a meeting that contained screen sharing, you'll see an additional recording file called Shared screen with speaker view, which contains the screen share portion of your recorded meeting. + Click the link to play it. You can also hover over it to display for icons to download the file, copy the shareable link, or delete the file: + + If your cloud recording has audio transcript or chat enabled, you'll also see the same icons for the transcript and chat files: + Protecting cloud recordings with a password + You can password protect the recording to limit who can download or view your cloud recording + + +Access recording management. + Click Share next to the recording you want to password protect. + Enable Password protection by clicking the toggle. + Enter the password you want to use and click Save. + + Viewing cloud recording analytics + You can view analytics (page views and downloads) for a cloud recording that you have shared internally or externally. + + +Access recording management. + Find the recording you want to view and click the topic. + Click Recording Analytics. + Use the drop-down menus at the top to specific a date range, then click Search. + Click one of the tabs to view a summary or filter data by view/downloads. You will see these metrics for the recording:  + + + +Views: The number of times that someone viewed the recording page. This metric does not track the number of times the recording was played. Also, this metric does not count unique page views. In other words, if someone reloads the page, it will count as another view. + +Downloads: The number of times that someone clicked Download in the cloud recording page. This metric does not track the number of times that the download was completed. In other words, if the user clicked Download but didn't finish downloading, it still counts toward this metric. + +Note: The metrics will not reset if you change the sharing settings for the cloud recording. For example, if you change it from private to public. You will also see the following information and options: + + +Export as CSV file: Export data in the current tab as CSV file. + +Name: If a Zoom user is signed-in to their account on the web and views or downloads the recording, this column displays their profile name. This column displays Guest for all other visitors. + +Email:If a Zoom user is signed-in to their account on the web and views or downloads the recording, this columns displays their email address. This column is left blank for all other visitors. + ",2020-09-16T15:59:14Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0 +6000022471,6000542933,Technology,Zoom,1,1,How to Host a Zoom Meeting,"zoom, meeting"," There are two different ways that you can schedule or host a Zoom meeting. If planning ahead, use the “Schedule a Meeting” tab. If wanting to create a meeting that starts immediately, use the “Host a Meeting” tab.  + + Schedule a Meeting - for a meeting that is taking place in the future, you can schedule the meeting ahead of time.  + + Ensure that the following fields are completed: Topic & When. + + Best practices within settings:  + + Registration - uncheck “Required”  + Meeting ID - check “Generate Automatically”  + Security - Passcode and Waiting Rom have been locked ON by the district  + Video - This depends on the meeting. We typically suggest putting a check in the circle for “on” under “Host” and “Participant.” This is a setting that can be managed by the individual once they have joined the meeting.  + Audio - check “Both” + Meeting Options -  + + Uncheck “Enable join before host”  + + + + + + Check “Mute participants upon entry."" + Check ""Only authenticated users can join"" - Sign in with a PSD account for all class meetings with students. + + + + 'Automatically record meetings to cloud' is defaulted to ON by the district  + +                                         + + + + + + Once all your settings are set, select “Save.” + After you click Save, the next screen will have the meeting information as well as the Join URL. Click on “Copy the invitation,” select “Copy Meeting Invitation,” and paste it into an email to participants.  + If you plan on having several attendees in the meeting, it may be helpful to add a co-host that can monitor the chat and support individuals with technical difficulties. + + + Need more help? The Schedule A Zoom Meeting video may help.    + + + + Host a Meeting - for a meeting that you would like to start right now.  + + When you select “Host a Meeting”, you get three options; With Video On, With Video Off, Share Screen Only. The choice you make will depend on the purpose of the meeting. In most circumstances, selecting With Video On is appropriate as individuals have the ability to manage their video on/off once they join the meeting.  + Upon selecting one of the three options, your Zoom meeting will start. If working from an internet browser, you will be prompted to Open zoom.us.  + Once in the meeting, you can invite additional participants by clicking on “Invite” and then “Copy Invitation.” This will copy the meeting invitation information so that you can go into your email and past the information into an email to participates.   + Need more help? The Host a Meeting video may help.   + + + + How to Join a Meeting + + If you have been asked to join a meeting, the organizer of the meeting will likely send you an invitation via email. An example of the invitation is below:  + + + + + You can join a Zoom meeting from a computer, tablet, cellular phone, or landline.  + + When joining on a computer or mobile device you will be prompted to download and install Zoom when you click on the join link.  + Users can download the Zoom app in advance from the Download Center.  + + If you are joining via telephone, you will need the teleconferencing number provided in the invite.  + Depending on how the host of your Zoom meeting has established the settings, you may be asked for a password in order to join the meeting. In this event, the password would be listed in the Zoom invitation email.  + In most cases, you will not need to log into Zoom in order to join a meeting. Simply follow the directions in the invite to join the Zoom meeting.  + +Need more help? Watch this video on how to Join a Meeting.  + + + + Zoom Features + + Once in a Zoom meeting, you have the ability to:  + + Share your screen, watch the Sharing Your Screen video for more help.  + Record the meeting, watch the Recording a Zoom Meeting video for more help. + Host controls, watch the Meeting Controls video for more help. + Private and group chat + Raise hand  + + + Note that as a host, Zoom works better on a computer or an iPad. While hosting a Zoom meeting on a Chromebook you will not be able to access all of the tools listed above.  + + Need more help? Check out the Zoom Help Center + + NSCDS Step Guide to Zoom + Best Practices for Securing Your Virtual Classroom + +   + Want to try it out yourself first? Join a Test Meeting + Also, try practicing with a colleague/friend   + + + Tips for Successful Zoom Sessions + + + If you’re expecting a large group in attendance, make sure that you have a co-host identified who can monitor chat and help individuals with technical difficulty.  + New to Zoom? Practice! Use the test meeting listed above to help and/or create a practice session and ask a colleague to join.  + It’s always more personal if your audience can see you. When available, try trying on the video feature so that your audience can see your smiling face. + Become familiar with the various settings that you have available. Once in the Zoom meeting, play around and familiarize yourself with the bells and whistles.  + Have some Google Slides at the beginning of your presentation that guide participants for what the expectations of the meeting are. Use the Zoom Participant Prep example slide deck to get yourself started. + + + + + + ",2020-03-19T17:09:26Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0 +6000025902,6000542926,Technology,Zoom,1,2,How to Manage the Order of Zoom Video Pictures,110," Order of participants: + + Names in the participants' list appear in the following order: + + You + The host (If you’re not the host) + Phone numbers with no names  + Unmuted participants (sorted alphabetically) + Muted participants (sorted alphabetically) + + How to Rearrange the Video Pictures:  +   + + See this article in Zoom for more information on setting up recording layouts: https://support.zoom.us/hc/en-us/articles/360025561091  + + Local or cloud recording layouts (desktop client) + These recording layouts can be accomplished with local or cloud recordings: + Active speaker + If you are in active speaker view, the recording will only display the video of the active speaker. + Note: You can only display participants' names in cloud recordings. + + Gallery view + If you are in gallery view, the recording will be similar to the meeting client and display a grid layout of participants' video. The gallery view recording can display a maximum of 25 participants. + Note: You can only display participants' names in cloud recordings. + + Shared window + If you shared a window that doesn't take up the entire screen, you will see black bars to the right and left of the window in the recording. Participants' video will still appear in the top-right corner if you enable the active speaker thumbnail or gallery view while sharing the window. + Tip: This recording layout can be useful if you're sharing a window and don't want the active speaker window to overlay on top. + +   + + Cloud recording layouts (desktop client) + These recording layouts are only supported by cloud recordings: + Shared screen with active speaker + If you share your screen with the active speaker thumbnail, the recording will display the active speaker thumbnail in the top-right corner. If you drag the active speaker thumbnail to another location during the meeting, the recording will still display it in the top-right corner. + + Shared screen with large active speaker thumbnail + If you share your screen with the active speaker thumbnail and enlarge it, the local recording will also display a larger active speaker thumbnail in the top-right corner. If you drag the active speaker thumbnail to another location during the meeting, the recording will still display it in the top-right corner. + Note: This recording layout is not supported for cloud recordings. Cloud recordings will only display the standard active speaker thumbnail size. + + Shared screen without active speaker or gallery view + If you share your screen without the active speaker thumbnail or disabled the Record thumbnails while sharing option in your cloud recording settings, the recording will only display the shared screen. + Note: If you enabled the option to Record active speaker, gallery view and shared screen separately, you will see the active speaker video beside the recorded shared screen when viewing the recording in the Zoom web portal. + ",2021-01-15T15:34:35Z,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000024657,6000736645,Technology,Zoom,1,2,How to change your Personal Meeting ID or Passcode,"Zoom, Meeting, ID, Personal"," Keywords: Zoom, Meeting ID, Personal + Aliases: + + + + If you would like to change your personal meeting ID for Zoom, or you had duplicate accounts and need your personal meeting ID to match a previous one, you can change it in Zoom by going to ""Meetings"" and then ""Personal Room"" and then clicking ""change"" by your Personal Meeting ID. You can also change your passcode.  + + + A video tutorial on how to do this can be found here: https://www.youtube.com/watch?reload=9&v=sZnZIid9otg&feature=youtu.be ",2020-09-09T06:14:48Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000031926,6000130415,Technology,Zoom,1,2,Look up users on desktop Zoom phone,"Directory, zoom, phone, Zoom Phone, Address, New Phone, Desk Phone, Office Phone, Names, Staff Directory, Staff, Desktop app"," Keywords: Zoom, Zoom Phone, Office Phone, Desk Phone, Phone, New Phone. Staff, Staff Directory, Names, App, Desktop app + Aliases: Zoom, Zoom Phone, Office Phone, Desk Phone, Phone, New Phone, Directory, Staff. Look up, Address + + Look up users on desktop Zoom phone + + + Hit the soft button for ""dir"" or ""Directory"". + Press 2 for ldap. + Use the keypad to type in the name of the person you are looking for. + ",2022-09-21T23:59:23Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,1,0,0,0 +6000024672,6000542933,Technology,Zoom,1,2,"PSD Student accessing Zoom - (Chromebook, Website, iPad)","zoom, internal"," See this Video to show students how they should be signing into the Zoom App + + + Chromebook:  + If you are using the Zoom app on a Chromebook rather than the website, you may need to log in there directly. If you are using the app and getting an ""internal users only"" error message, this is likely why.   + + 1) Open the Zoom app by clicking the Zoom icon on the menu bar or access via the launcher (the circle). + 2) At the PSD 'User Login' screen - Use your Student ID number for the username, and district password for the password. Check Remember me and then click 'Login'. + 3) You should now be signed into the Zoom Chromebook App. + 4) The app should now have your child's name or ID in the upper corner. + + Then try logging onto a Zoom meeting using the link or the Meeting ID/Password provided by the teacher. + + Here is an example video showing a student successfully logging in via the Chrome App for Zoom: + + + + + If you are on a personal device and do not have the Zoom app, please see the Website Instructions: + + Login to the PSD portal with your student ID & password. + Click on the Zoom Meetings icon on the student portal. + You may be prompted for an id & password, use the same student ID & password. + Then the student can go to their Schoology course and click on the Zoom link. + + + + + + iPad: + + + You will start at this screen. Tap ‘Sign In’ in the bottom right corner: + At this Sign In screen, tap ‘SSO’ from the list of available options. + + 3) At the 'Sign In with SSO' screen - type psd401 and then tap go + + 4) At this PSD User Login page, for Username, use your Student ID number. Password is your regular district password. Then tap 'Login' + + + 5) It will open up a Zoom webpage in Safari. Simply tap 'Open' when prompted: + + + + 6) You should now be logged in and see your initials in the top left corner: + + + ",2020-09-10T14:56:29Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,119,0,0,0 +6000025124,6000580664,Technology,Zoom,1,2,PSD Zoom Safety Guidelines,110," + Peninsula School District Zoom Safety Guidelines + Please follow these guidelines when using Zoom for staff-to-student communication:  + + It will always be a best practice to try to have more than just an adult and a child in a Zoom session, but we know that many situations take place where this is not possible, so please ensure that building administrators are aware when one-on-one Zoom meetings will take place. Further information about this can be found in the Boundary Invasion and Zoom Letter that will be required reading in SafeSchools this year. + In situations where staff wish to have one-on-one time with students, these should be scheduled in advance and the building administrator is made aware.  Similar to when staff meets with students in the buildings, doors are left open and building administration can walk by.  With remote learning, building administrators should have access as well, so they can randomly log in and quickly assess the situation. + Zoom Breakout Rooms: Just as students working together in small groups is critical to classroom instruction, the utilization of students working together in breakout rooms can be beneficial in a remote environment as well. Before putting students into their breakout rooms, it is important to explicitly discuss overall behavior expectations and how teachers expect students to interact in the breakouts. It is also important that just as you would in a physical classroom, teachers should bounce back and forth between breakout rooms to ensure that students are doing well and following expectations. + Please review Zoom’s guidelines for K-12 schools and districts.  + + In creating Zoom sessions for students to join, it is important to take a couple of steps to ensure the safety and success of your session:  + + + + Use your district-created account when creating and joining district-related Zoom meetings (review Confirming and Updating Zoom Accounts for specific directions).  + When scheduling a meeting use Generate Meeting.  + Passwords are set to automatically generate  + + + + + + + + + + 4. The defaulting setting is to place participants in a Waiting Room and people are not let in until the Host allows them in.  The Host sees the users and can let one or all in. If they see a name they don’t know, either message the person for their name or don’t allow them into the meeting.  + + 5. Set your Zoom session up so that only the Host can share their screen.  The Host can allow others to share but requires action on their part. + + + + + + + + + + 6. Consider locking the session once all of the attendees have arrived. This option is listed in the Participants area at the bottom of your Zoom window. In the participants pop-up box, you will see a button that says Lock Meeting. + + + + + + + Additional Best Practices for Securing your Virtual Classroom are linked here. + Need more help with the basics of Zoom? Review the Directions for Using Zoom.  + + Recording of Zoom Meetings: + + To allow for a truly flexible learning environment for our students, all lessons or classroom meetings that take place on Zoom will be automatically recorded to the cloud.  + + Please know that it is a best practice before recording any Zoom meetings to announce that it will be recorded. There is now an automated message that will come up letting all students know the video is being recorded.  + If any students wish to not be recorded, they should be allowed to turn off their video and change their name at that time. Parent photo/video restrictions are in place and recording of student’s likenesses is not appropriate if a parent has requested their child not to be recorded.  + + All automatic recordings are set to only show the speaker and the shared slides so no recording of the gallery will take place.  + + Teachers will receive an email from Zoom with a link to post the recordings into their Schoology courses after the recordings have been completed but those links will only be active for 48 hours. Instructions on how to do this can be found here.  + + Videos should only be posted to be accessible to students and families within your classroom. + Posting the video to your Schoology course will ensure that only those who need to have access to the video will have access.  + Not all meetings are worthy of being posted. Prior to posting the recording, ask yourself, “Will there be value for an individual to watch this who wasn’t able to participate in the live session?” + + + We also trust your professional judgment.  In the event a student or students share information of a personal nature that may be damaging, teachers have discretion in posting or not posting the recorded class session. + Please note that in accordance with FERPA and the WA State Archivists retention schedules, all recordings are a public record and the district will take responsibility for the retention of these records. + +   + HIPAA regulations for medical providers are different than what schools follow.  We follow FERPA as our biggest regulation related to student data.  Within FERPA, we are covered for what limited medical data is collected. Take the time to review the Joint Guidance on the Application of FERPA and HIPAA in relation to Student Health Records and the updated guidance released in December 2019.   + Zoom recently signed off on the WA Model Student Privacy Agreement - part of which is their assurance that they comply with FERPA, COPPA, SUPER, and other relevant student data privacy legislation: https://sdpc.a4l.org/district_search_national.php?districtID=4426  + Feel free to submit a ticket via Service Central for one-on-one support.  ",2020-10-21T21:46:10Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,2,1,0 +6000029817,6000130415,Technology,Zoom,1,2,Record a voicemail greeting,"Voicemail, Zoom Phone, Phone, Office Phone, Record voicemail, Change voicemail, Update voicemail, business hours, working hours, Greeting, Message"," Keywords: Record voicemail greeting, Zoom Phone, Voicemail, Change Voicemail, Update Voicemail, working hours, business hours, Greeting. Message + Aliases: Zoom Phone, Zoom, Phone, Office Phone + + Record a voicemail greeting + + The easiest way to create or edit your Zoom voicemail greeting is to log in to the PSD portal at https://portal.psd401.net  + In the Core Tools Category, select Zoom. + This will log you into Zoom and take you the Meetings tab. + + From the left hand menus,    + Select Phone, then Settings (top tab). + Scroll down to Call Handling.  Adjust your business hours as desired. + Scroll down to Greeting & Leave voicemail instruction  (at the bottom of the Business Hours section, above Closed Hours section) + Click on Audio Library + Click Add and follow the prompts to make a new recording.  You may use text to speech or record your own. + When complete, return to Greeting & Leave voicemail instruction and change the listed recording to the one you just recorded. ",2022-03-03T23:00:46Z,2024-08-13T01:12:58Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,3,5,0,0 +6000032376,6000580664,Technology,Zoom,1,1,SMS Text Messaging on Zoom Phone,"Do Not Disturb, SMS, Notifications, Messages, Phone, Messaging, Texting, New Phone, Office Phone, Desk Phone, Zoom Phone, Text"," Keywords:Zoom, Zoom Phone, Text, Messaging, Phone, SMS + Aliases: Texting, + + + SMS Text Messaging on Zoom Phone + + Zoom Phone has the ability to send and receive SMS text messages.  This feature is not available on the Yealink desk phones, but it is available on all versions of the app. + + The Windows and Mac computer app looks like this. + + + + The mobile app looks like this: + + + + + ",2022-11-17T19:15:44Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,0,0,0 +6000032025,6000130415,Technology,Zoom,1,2,Share voicemail with another user,"Zoom, Zoom Phone, Voicemail, Share, Forward, Desk Phone, Office Phone"," Keywords:Zoom, New Phone, Share, Voicemail, User, Phone, Forward, Desk Phone, Office Phone + Aliases: Zoom Phone, Voicemail, Phone + + Share voicemail with another user + How to share an individual Zoom Phone voicemail + + Windows | macOS | Linux + + Follow these steps to play, download, or delete your voicemail messages.  + You must be using the Zoom App to share a voicemail. (You cannot share voicemails from the web interface) + + Sign in to the Zoom desktop client. + Click the Phone tab . + Click the Voicemail tab.  + Hover over a voicemail you want to share + Click the ellipses icon (...) then click Share. + Specify the following: + +Share with: Specify who to forward the voicemail to. You can share it with an internal phone user, call queue, or shared line group in the same account. + +Private: Select this checkbox to prevent the voicemail from being re-forward or downloaded. If this option is selected, you can't share the voicemail with an external number. + + + Click Share. + + Desk phone    + + After playing  your message, press 6 to share with another user.  + You will be prompted for the extension of the person you want to share with.  Enter the desired extension followed by the # button.  + You will be prompted to select 1 to allow further forwarding of the message, or 2 to disallow further forwarding of the message. + + + ",2022-10-04T15:02:46Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,3,1,0,0 +6000025417,6000580664,Technology,Zoom,1,2,Sharing your screen (iPad) with the Zoom desktop client,"zoom, meetings, ipad, share screen"," Keywords: zoom, meetings, ipad, share screen + Aliases: zoom meetings + + Zoom allows you to share your iOS screen (from an iPhone or iPad) in a meeting using the Zoom desktop client. You can share wirelessly for both macOS and Windows, utilizing iOS Screen Mirroring, or you can connect your iOS device to your macOS computer with a cable to share. + Please click on the Zoom Help Center link for the most up to date information: + Sharing your screen (iOS) with the Zoom desktop client +   ",2020-11-20T21:21:28Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0 +6000034574,6001668715,Technology,Zoom,1,2,Transfering Calls in the Zoom App,"Tranfer, Transfering, Zoom, Zoom App"," Keywords: Transfer, Transfer call, Zoom phone, Zoom app, phone, Office Phone, Transferring + Aliases: Office Phone,  Phone, Landline, Zoom App, Transfer, Transferring + + 1. While in a call with someone you need to transfer, Click the Transfer button + + 2. Dial either the phone number or the extension of the party you are trying to reach, and then click the blue transfer button. + + 3. There are 3 transfer options: Warm Transfer allows you to speak to the other party ahead of time before transferring, Direct Transfer just sends them over, and Transfer to Voicemail will immediately hit the other parties voicemail without ringing. + + + + + ",2023-07-26T21:40:17Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,0,2,0,0 +6000026617,6000542926,Technology,Zoom,1,2,Using Zoom Authentication Exceptions,110," + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; + + Adding authentication exceptions  + Authentication exceptions have been enabled by PSD for use by licensed accounts.  You can add a specific external email address that can join the meeting.  This can be used to allow a guest speaker, community member, or parent that would have an email from outside our domain (psd401.net or edtools.psd401.net) to join the meeting.  + + +Sign in to Zoom. + + + + Go to Meetings and a scheduled meeting title or Schedule a Meeting. Click on Edit to add an authentication exception to an existing meeting. + + + + +Under Security, make sure Required authentication to join is enabled. See the Requiring authentication to join meeting for more details. + + + + + Next to Authentication Exception, click Add. + + + + +In the pop-up window, click on + Add Participant and enter the guest participant's name and email address. + +       + + + Click Add Participant to add more exceptions. + + + + When you have all participants added, click Save. The participants added here will receive unique meeting invite links and bypass authentication. + + + Once you see the guest name and email address in the Security section under Require authentication to join, be sure to scroll to the bottom of the meeting to click on the Save button again. + + ",2021-04-05T19:48:25Z,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000031776,6000837079,Technology,Zoom,1,2,Yealink desk phone - No Service,"yealink, Zoom Phone, Phone, No Service, Factory Reset, Reset"," Keywords:Phone, No Service, Yealink, Office Phone, Desk Phone, Reset + Aliases: Yealink, Office Phone, Desk Phone + + Yealink desk phone - No Service + + To fix phones showing the 'No Service' screen, you will need to perform a factory reset. + + While on the default screen that shows the time, follow the steps listed below: + + + + + + Note: It may take up to 10 minutes for the phone to sync. After performing the factory reset, the phone handset may say 'Updating Firmware' this is normal. Wait for this process to complete. + + Once your name shows up on the screen, you should now have a functioning phone with a dial tone. + + Please inform Tech Services if the phone still shows 'No Service' or 'Unassigned' after 10 minutes. ",2022-08-31T00:04:17Z,2024-08-13T01:16:41Z,2024-08-13T01:12:59Z,2025-04-01T00:00:00Z,2,1,0,0 +6000039951,6001694359,Technology,Zoom,1,2,ZOOM app on a mobile device - Setup,110," Keywords: Zoom phone, zoom app, district number, cell phone, zoom mobile, zoom application. + Aliases: mobile number, district call, contact numbers. + + There is a version of the Zoom app for iPhone and Android. Once installed, you'll be able to use your district-assigned extension/number from within the app on your mobile phone. + + Follow these steps to set up the Zoom app on your cell phone: + + 1. If you have an iPhone go to the App Store, and if you have an Android, go to the Google Play Store. + + + + + 2. Search for ""Zoom"", and choose the one that says ""Zoom - One Platform to Connect"". + Note: It may also show up as ""Zoom Workplace"". + + + + + + 3. Once installed, open the app and click on ""Sign in"". + + + + + 4. After that, choose the option ""Continue with SSO"". Do not enter your credentials at the top. + + + + + 5. You'll see a pop-up message asking you to let this site open another application. Click on ""Allow"". + + + + + 6. When prompted, click on ""Open"" to let Chrome open Zoom.  + + + + + 7. When prompted, enter the district domain, which is ""psd401"", and click ""Continue"". + + + + + 8. Another window will open and it will ask you to sign in to the PSD Portal. Sign in with your credentials and your Multi-Factor Authenticator code (when prompted). + + + + + 9. Enable notifications to be able to hear/see when someone calls/texts you. + + + + + 10. You'll get confirmation that you are all set. Click on ""Get Started"". + + + + + 11. The main screen that will open is the ""Meetings"" tab, this is where you will find any scheduled meeting coming up for you, or you can start a new meeting as well. + + + + + 12. If you have a district extension/phone number, you'll see the option ""Phone"" on the bottom, click on it to find contacts within the district and to make calls.  + + + + + + You are now all set! Need more help? Call Technology Services (253-530-3711), or submit a ticket by emailing ""servicecentral@psd401.net"". + ",2024-04-12T23:45:52Z,2024-08-23T22:23:56Z,2024-08-23T22:23:56Z,2025-04-01T00:00:00Z,6,21,2,0 +6000024900,6000580664,Technology,Zoom,1,2,Zoom Breakout Room Options - Let Participants Choose Room,110," + + If you have enabled Breakout Rooms and updated your Zoom App to 5.3.0 or higher, you now have 3 options for Breakout Rooms:  + + Assign automatically (randomly divides and places participants into rooms)  + Assign manually (you need to move each participant into a room) + Let participants choose room (you can name rooms and participants can then join rooms they want) + + + + Once you have opened the Breakout Rooms, participants will see a pop-up with the Room choices. If the pop-up closes before they have a chance to choose, they can click the 3 dots More located at the bottom of the screen and select Breakout Rooms to open the pop-up. + + + To join a Breakout Room, the participant will need to place their cursor over the number of participants in the room, to see the option to join. Select Join and you will be taken to the Breakout Room + + + + + If the host would like to join a Breakout Room, place your cursor over the number of participants to see the option to Join. You will also see any participant that have not joined a room yet. + + + + This video shows the new option in action. + + &lt;span class=""fr-mk"" style=""display: none;""&gt;&amp;nbsp;&lt;/span&gt; ",2020-10-01T19:57:07Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000032030,6000130414,Technology,Zoom,1,2,Zoom Licensing for All Staff,"zoom, licence, meeting"," Keywords: zoom, meeting, license + Aliases: zoom meetings + + Due to an ongoing need to reduce licensing costs and ensure that we are paying for exactly what we need for our software subscriptions, we have had to change the way we license our Zoom users. By default, all staff are now basic Zoom users. The main difference with basic users is that they can not be alternative hosts to other meetings, and they have a time limit of 40 minutes for all Zoom meetings. We do have limited full licenses available, and some have been pre-assigned based on Job Title or Location. + + We have automatically licensed the following Job Titles to be full Zoom Users: + + ADMIN SECRETARY + ASSISTANT DIRECTOR + ASSISTANT PRINCIPAL + ASSISTANT SUPERINTENDENT + BOOKKEEPER + CAREER CNTR TECH + CHIEF FINANCIAL OFFICER + COORDINATOR + COUNSELOR + DATA COMPLIANCE SPECIALIST + DEAN OF STUDENTS + DIRECTOR + ELL ASST/TUTOR + ESA - LIBRARIAN + ESA - MENTAL HEALTH SPCLST + ESA - NURSE + ESA - OT + ESA - PSYCHOLOGIST + ESA - PT + ESA - SLP + EXECUTIVE DIRECTOR + FAMILY SUPPORT SPECIALIST + GRANT ACCT'G SPECIALIST + HR SPECIALIST + HR SUBSTITUTE SPECIALIST + INNOVATIVE DESIGN SPECIALIST + INST'L FACILITATOR + LIBRARY TECH + LIBRARY SPECIALIST + LOSS CONTROL SPECIALIST + LPN + MANAGER + NETWORK ADMIN + NON-REP: EXECUTIVE ASST + OFFICE MANAGER + PEA - PRESIDENT + PRINCIPAL + STUDENT DATABASE ADMIN + SUPERINTENDENT + SUPERVISOR + All Special Education teachers have also been licensed. + + If you are not in one of the above categories, please reach out to us and we can add you manually. Still, we do need to be limited, so please ensure that you need the license to be successful in your job and can't utilize a meeting set up by one of the people listed above. + + If you need a license for just one day, you can use this service request to be granted a license for 8 hours: https://psd401.freshservice.com/a/catalog/request-items/96 + ",2022-10-04T20:28:38Z,2024-08-07T20:19:33Z,2024-08-07T20:19:33Z,2025-04-01T00:00:00Z,0,0,0,0 +6000023536,6000580664,Technology,Zoom,1,2,Zoom Meetings Participation Report,"zoom, meetings, participants, report"," Keywords: zoom, meetings, participants, report + Aliases: zoom meetings + + + Who attended my Zoom meeting and for how long?   + + From the PSD Portal open Core Tools - Zoom and follow the steps below: +   + + Zoom Participants Report (1).pdf ",2020-05-20T19:47:03Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,2,1,0,0 +6000031171,6000736645,Technology,Zoom,1,2,Zoom Phone Pin,"Zoom Phone, Office Phone, Desk Phone, Update PIN, Updated Code, Change, PIN, Voicemail, Code"," Keywords: Zoom Phone, PIN, Change, Update Code, Update PIN, Voicemail, Code + Aliases: Zoom Phone, Office Phone, Desk Phone + Zoom Phone Pin + View or Reset an Existing PIN + + Go to the zoom portal at https://psd401.zoom.us/meeting and authenticate. + Click on ""Phone"" in the left-hand column. + + Click Settings and scroll down to the ""Desk Phone"" section. + + Next to PIN Code, click Show or Edit + + Update your PIN code and click Save Result: You have changed your PIN code and can now use it. + ",2022-07-05T22:33:30Z,2024-08-13T01:12:58Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,3,18,0,0 +6000030401,6000130415,Technology,Zoom,1,2,Zoom Phone initial setup,"zoom, zoom phone, voicemail, setup, Set up, Office Phone, Desk Phone, Phone, New Phone, Configure, Initial setup, Instructions, PIN"," Keywords: Zoom, Zoom Phone, Initial setup, setup, set up, configure, Instructions, Hours, PIN + Aliases: Phone, Office Phone, Desk Phone, New Phone + + Zoom Phone initial setup + + The instructions below are adapted from the following video from Zoom + + Overview + + If Zoom Phone is enabled on your zoom account or you have been assigned a Zoom Phone, there are a few steps you will want to take to get set up and running smoothly. + Most settings are managed on your Zoom Web page and not your Zoom Desk Phone or your Zoom App. + + Log in to Zoom on the web + Use the PSD Portal to log in to Zoom + Click on the Phone link to access your Zoom Phone Settings + + Select the Settings link to see the actual settings. + + Most of the settings should not be adjusted.  So just skip on past them to get to the goodies listed below. + + Business hours + Scroll down to Call Handling -> Business Hours + Unless you wish to have all your apps ringing 24/7/365 you may want to set your normal work hours.   + Once these hours are set, you can tell Zoom what to do if you don't answer or what to do during your Off-hours. + + Call handling + Call handling is right below Business hours + By default, your registered Zoom Apps and Devices are listed here. + You can use the Edit link to edit the list of Apps and Devices that will take calls. + Your Call Handling Ring Mode will determine if your listed devices will ring Simultaneously, or Sequentially. + Fill in Call Handling Ring Mode, Max Wait Time, and When a Call is not answered, as desired. + + Voicemail + The Greeting & Leave voicemail instruction section is where you will create voicemail greetings that you can swap out as appropriate. + By default, there is only one the premade Default voicemail recording.   + To make customized recordings, click on Audio Library. + Click on Add Audio.  From here, you can use one of the Text to Speech voices, or Record a greeting if the device you are on has a microphone. + When you have created a recording, you can save it and select  Use the Audio from the next screen. + + Closed Hours + If you set Business Hours above, you should repeat the Call handling and Voicemail sections under the Closed hours. Notice that your recording is already a selection in your Greeting & Leave voicemail instruction section. + + Desktop Voicemail Pin + If you want to use a desk phone to check your voicemail, Scroll way down to the heading PIN Code. + You can see, set, or reset your voicemail PIN by clicking Show or Edit. + + Helpful tidbits + You may have to get creative in how you spell your name in the Text to Speech engine if you want the Zoom voice robots to pronounce your name correctly if it isn't one they get right the first try. + + Use the desktop App as much as possible. It has more screen space and can quickly show who is calling and let you know who is in a meeting.  When you have it open, you can see quickly if you have a voicemail, and read the transcription without having to log in with your pin. ",2022-05-03T23:55:34Z,2024-08-13T01:16:40Z,2024-08-13T01:12:58Z,2025-04-01T00:00:00Z,11,22,0,0 +6000024315,6000542926,Technology,Zoom,1,2,Zoom Tutorials,110," Zoom Meetings and Webinars + + + Join a Meeting + Learn More + + + Scheduling a Meeting with Zoom Website + Learn More + + + Meeting Controls + Learn More + + + Scheduling a Meeting with Google Calendar + Learn More + + + Scheduling a Meeting with Outlook + Learn More + + + Assigning Scheduling Privilege in Outlook + Learn More + + + Scheduling a Zoom Webinar + Learn More + + + Breakout Rooms + Learn More + + + Closed Captioning + Learn More + + + All About Zoom Webinar + Learn More + + + + https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials ",2020-08-05T15:12:43Z,2024-08-07T20:19:32Z,2024-08-07T20:19:32Z,2025-04-01T00:00:00Z,1,0,0,0 +6000041139,6001694359,Technology,Zoom,1,2,Zoom meeting - Alternative host,110," Keywords: Zoom, Zoom Meeting, Host, Co-Host, Alternative Host, Outsider, Non-PSD user. + Aliases: Participants, make a host + When scheduling a meeting, the host can designate another Licensed user on the same account to be the alternative host. The alternative host can start the meeting on the host's behalf. This user will receive an email notifying them that they've been added as an alternative host, with a link to start the meeting. If this email notification is disabled in the Zoom web portal, the alternative host will not receive an email to start the meeting. + + How to designate an alternative host + + * Sign in to the Zoom web portal. + * In the navigation menu, click Meetings, then click Schedule A Meeting. + * Scroll down to Options and click Show to view additional meeting options. + * In the Alternative Hosts field, enter the alternative host's email address. + * (Optional) Select the check box to enable Allow alternative hosts to add or edit polls.  + * Click Save to finish. + + The alternative host will now receive an email letting them know that they have been added as an alternative host, as long as they have not disabled this email notification in the Zoom web portal.  + + + Please note: If you must assign an alternative host from outside the Peninsula School District (PSD), this can only be done in real time during the meeting. Therefore, the person has to be a participant.  + + ",2024-10-03T23:18:39Z,2024-10-03T23:21:56Z,2024-10-03T23:21:56Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033553,6000130415,Technology,Zoom Phone Handsets,1,2,Add Custom ringtone to Zoom Desk phone,"Yealink, zoom phone"," Keywords: Zoom Phone, ring tone + Aliases: Zoom, Zoom Phone, Yealink + + You can create a custom ringtone for desk phones by adding a contact and setting the ring tone for that contact.  This can only be done on the Yealink device.  We do not have a means to customize ring tones on the desktop app or the mobile app. + + Start by selecting the smartbutton corresponding to the ""Menu"". + + + Use the direction arrows to navigated to ""Directory"" + + + Then select the directory with the center button + + + + + Use the center button to select the ""Local Directory"" + + + Then ""All Contacts"" from the Local directory + + + + + Then use the smart button to select ""Add"" + + + + Then fill in the contact card info, including option 6 on the second page.  + + + + And save when you are done + + + ",2023-04-03T17:37:25Z,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,2,2,0,0 +6000040955,6000130415,Technology,Zoom Phone Handsets,1,2,Clerical Substitute Phone User Login,110," Keywords: Substitute, Phone, Setup + Aliases: sub phone, attendance sub + + This article describes how a Clerical Substitute can log in to the Secretary's phone. + + Locate the designated substitute phone.  This is usually the Secretary's phone or the Office Manager's phone.   + There should be a button for ""Guest"" .  If not, you may need to hit the ""Exit"" button one or more times. + + + Pressing the Guest button will prompt you for your extension and passcode.  Use the first 2-digits associated with your school plus 88 for both the extension and the passcode.  For example, if you are logging in to the phone at Artondale, you will use 1188 for the extension and the passcode. + + From here, you should have access to all the emails that have been assigned as well as receive calls for all the ring groups for which you have been assigned.   Please be careful when managing voicemails.  If any user deletes a voicemail, they will delete the voicemail for all users. + + ",2024-09-11T18:22:31Z,2024-09-11T18:38:12Z,2024-09-11T18:38:12Z,2025-04-01T00:00:00Z,1,4,0,0 +6000031250,6000130415,Technology,Zoom Phone Handsets,1,2,Connect a Plantronics headset to Yealink Phone,"Headset, Phone, Plantronics, Connect, Yealink, New Phone, Head Set"," Keywords: Headset, Phone, Plantronics, Connect, Yealink, New Phone, Head Set + Aliases: Headset, Plantronics, Office Phone, Head Set + + Connect a Plantronics headset to Yealink Phone + + The Plantronics headsets are compatible with the Yealink Zoom phones.  Installation is very similar to the previous Mitel phones. + + CO54 headset + + Connect the Power, Lifter, and Handset cables as shown in the diagram: + + + Disconnect the stock handset from the back of the phone and plug it into the handset adapter: + + + Plug the handset adapter into the port that you removed the stock handset from. + Do not use the headset port.  The headset port is only for setups that do not use a lifter. + + + + Next you will need to use double sided tape to affix the lifter. + The lifter should be adjusted to the lowest range of motion. + If the earpiece cradle has been modified to prevent the handset from sliding off, the peg should be flipped so that the handset lifts smoothly and easily. + The lifter should be attached precisely below the upper mark on the earpiece cradle. + + + From here, activating the headset should lift the receiver and give you a dial tone in the ear. + Incoming calls can be answered by activating the earpiece. + ",2022-07-12T18:16:38Z,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,0,0,0 +6000030399,6000130415,Technology,Zoom Phone Handsets,1,2,Transfer Call from Zoom Desk phone,"phone, zoom, Zoom Phone, Transfer, Office Phone, Landline, Desk phone, Transfer call"," Keywords: Transfer, Transfer call, Zoom phone, desk phone, Office Phone + Aliases: Office Phone, Desk Phone, Phone, Landline + + Transfer Call from Zoom Desk phone + + While on a call, Press the soft-key associated with the now visible ""Transfer"" light. (Press the button under the word Transfer that's on the screen)  + This puts the call on hold. + + Press the soft-key to 'Select' Transfer. + + Dial the number or extension of the user who should pick up the call. + + You can press the ""B Transfer"" (Bind Transfer) soft-key to send the call immediately, then you can hang up. + Or,  + You can wait for the new party to pick up and press the ""Transfer"" soft key. ",2022-05-03T22:16:08Z,2024-08-13T01:16:40Z,2024-08-13T01:16:40Z,2025-04-01T00:00:00Z,0,0,0,0 +6000030400,6000130415,Technology,Zoom Phone Handsets,1,2,Transfer Call from Zoom Desk phone to your own Zoom App on another device,"zoom, zoom phone, transfer, Desk Phone, Office Phone, Zoom App, Transfer Call, Hold"," Keywords: Zoom, Zoom Phone, Desk Phone, Office Phone, Zoom App, Transfer, Transfer Call, Hold + Aliases: Zoom Phone, Desk Phone, Office Phone, Zoom App + + Transfer Call from Zoom Desk phone to your own Zoom App on another device + + While on a call, Press the soft-button associated with the now visible ""Transfer"" light.   + This puts the call on hold and the person on the line will hear your hold music if you have any set. + Make note of the line you placed on hold. (All your Zoom Phone lines are visible from all of your Zoom devices). Some Zoom Phones only have one line. + + Sign in to the Zoom app on the other device. + Navigate to the phone section. + Press the line that you previously placed on hold.  + Or - + Just click Lines on the top of the screen on the new device, then click the Phone icon on your name to resume the call. ",2022-05-03T22:38:02Z,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,2,0,0 +6000032784,6000736645,Technology,Zoom Phone Handsets,1,2,Using phone to unlock main doors,Doorbell," Keywords: Front Door, Unlock + Aliases: + + + When a call from a doorbell comes in, you can unlock the door by pressing 55* while connected to the call.   + + You can see who the caller is by viewing the doorbell camera on the 2n Open-Eye app. + + If you need to talk to someone standing outside but not realizing they need to press the doorbell, you can call the doorbell by calling extension xx98. ",2023-01-04T17:11:52Z,2024-08-13T01:16:41Z,2024-08-13T01:16:41Z,2025-04-01T00:00:00Z,0,3,0,0 +6000006113,6000736645,Technology,i-Ready,1,2,i-Ready - Elementary & Middle School Math Assessment,"i-Ready, Math, Assessment"," Keywords: i-Ready, Math Assessment + Aliases: + + + Assists with Math and Reading assessments. + + + Teachers and Students are rostered via Classlink Roster Server. + Teachers & Students access the app via the Portal. + Help Desk has access to view, verify access and create ids for School Admins via i-Ready.com, if needed. + It is rare that Help Desk logs into i-Ready. + Bldg admins and Specialist are added to the app via TSD Assessment Data Admin. + + + Site:  https://i-readycentral.com/articles/support/ + + Error Messages:  https://cdn.i-ready.com/instruction/content/system-check/iReady_SSO_Troubleshooting.pdf + + + For immediate technical support, please email i-readysupport@cainc.com or call 1-800-225-0248 +   + Sandra Zinsmeyer - Account Manager Curriculum Associates + szinsmeyer@cainc.com + + Liam Flynn - Account Specialist (roster import) + lflynn@cainc.com + 978-901-6397  ",2017-08-10T22:03:36Z,2024-03-14T17:51:32Z,2024-03-14T17:51:32Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034159,6001668715,Technology,iOS / iPadOS,1,2,Factory Reset iPad,110," Keywords: End of Year, Device, Return, Leaving, Inventory, factory data reset, reset, erase content, erase, iPad, apple  + Aliases: Leaving the district. Retiring. End of contract. Device return, factory data reset, reset, erase content, erase, iPad, apple  + + If you have checked out an iPad for district use, it is extremely important that a Factory Reset is done BEFORE returning the device, especially if you have logged in with a personal Apple ID. It is important for many reasons... but most importantly, it keeps you and your private data safe.  + + First, we want to make sure you are logged out of your Apple ID. Follow the steps below: + + 1. Go to ""Settings"" + + + 2. Click on your name at the top of the ""Settings"" Menu + + + 3. Scroll all the way to the bottom, and press ""Sign Out"" +   + + 4. You will next be prompted to type in your ""Apple ID Password"". You are now signed out of your AppleID. + + **If you forgot your password, press ""Forgot Password?"" and go through that process to create a new one. Once complete, it should sign you out. However, you may need to start from step 1 again. + + Now, you are ready for the Factory Reset. Follow the steps below: + + 1. Go to ""Settings"" +   + + 2. Click on ""General"" +   + + 3. Scroll to the bottom of the ""General"" Settings Menu and click on ""Transfer or Reset iPad""  +   + + 4. Click on ""Erase All Content and Settings"" at the bottom of the page + + + 5. Press ""Continue"" +   + + 6. Enter the code you use to unlock your iPad +   + + 7. Press ""Erase iPad"" (it is normal for this to take 5-10 minutes) +   + + After completing the steps above, your iPad is ready to be turned in. Please gather all chargers and accessories you received with it, and follow the instructions found in the Device Return Overview page + ",2023-06-16T18:58:30Z,2024-06-06T22:47:05Z,2024-06-06T22:47:05Z,2025-04-01T00:00:00Z,1,25,0,0 +6000031199,6000837079,Technology,iOS / iPadOS,1,2,Gmail on PSD iPhone / iPad,"email, gmail, ios, mail"," + Keywords: Gmail, Mail, iOS, iPad, email + Aliases: + + These instructions are for accessing Gmail + Google Calendar on a district iPhone or iPad. + + 1. The Gmail + Google Calendar apps are pre-installed on all district iPhones + iPads. You should see both apps on your homescreen. If you have many apps installed, you may need to swipe to the next page to see Gmail / Google Calendar. If you still don't see the app(s), they can be downloaded from the Self-Service app (they are listed under the 'Google' category). + + 2. Start by launching the Gmail app: + + + + 3. Select 'Sign In' + + + + 4. At the email selection screen, choose 'Google' + + + + 5. When prompted, choose 'Continue' + + + + 6. Enter your PSD email: + + + + 7. You should then be brought to a ClassLink login screen. This is your Portal login. Just username + password, no email here. + + + + 8. If you have MFA (Multi-Factor Authentication) turned on, you will be prompted for that code at the next screen: + + + + 9. Once entering your MFA code, you should be all signed in. You will start to see emails downloading. This process will also sign you into all other Google Apps on your iOS device (Google Calendar, Drive, etc.) as well. + + Multi-Factor Authentication: All Staff are required to enable MFA before the start of the 2022 School Year. Here is an article on setting up MFA: Setting Up Multi-Factor Authentication + + + ",2022-07-06T21:33:54Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0 +6000012153,6000580664,Technology,iOS / iPadOS,1,2,Guided Access on an iPad,"iPad, Guided Access"," Keywords: iPad, Guided Access + Aliases: + + + Using Guided Access on an iPad + + This video will show you the steps:  + + + Written Directions: + Use Guided Access with iPhone, iPad, and iPod touch + Guided Access helps you to stay focused on a task while using your iPhone, iPad or iPod touch. Guided Access limits your device to a single app and lets you control which app features are available. + You can use Guided Access to: + + Temporarily restrict your iOS device to a single app + Disable areas of the screen that aren’t relevant to a task, or areas where an accidental gesture might cause a distraction + Disable the hardware buttons + + Set up Guided Access + Tap Settings > General > Accessibility > Guided Access to set up Guided Access. From there, here's what you can do: + + Turn Guided Access on or off  + Set a passcode that controls the use of Guided Access and prevents someone from leaving an active session + Set whether the device can go to sleep during a session + + Start a Guided Access session + To start a Guided Access session, follow these steps: + + Open the app you want to use. + Triple-click the Home button. + Adjust settings for the session, and then tap Start. + + Control apps, screen sensitivity, and motion sensitivity + You can use Guided Access to turn off app controls, parts of the screen, and motion sensing. Follow these steps:  + To disable app controls and areas of the app screen, follow these steps: + + Circle any part of the screen you want to disable. + Use the handles to adjust the area. + + To ignore all screen touches, turn off Touch. + To keep your iOS device from switching from portrait to landscape or from responding to any other motions, turn off Motion. + End a Guided Access session + If you're using Touch ID on your iOS device, you can use it to end a Guided Access session. First, go to Settings > General > Accessibility > Guided Access > Passcode Settings and turn on Touch ID. Now, when you're using Guided Access, you can end the session by following these steps: + + Press the Home button once. + Use Touch ID. + + If you're not using Touch ID on your device, follow these steps to end a Guided Access session: + + Triple-click the Home button. + Enter the Guided Access passcode. + + Published Date: Oct 25, 2017 + ",2018-04-02T17:48:29Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0 +6000029424,6000542926,Technology,iOS / iPadOS,1,2,How to Access and Use Adobe Reader on iPads,"Adobe, Reader, iPad, iOS"," Keywords: Adobe, Reader, iPad, iOS  + Aliases: + + + + + + + + + Summary of Video Transcription:  + + The video provides a tutorial on using Adobe Acrobat Reader on the iPad, covering the following key points: + + Installation: If you don't have Adobe Acrobat Reader, install it from 'Self Service' by searching for 'Adobe Reader'. + Logging In: Instead of signing in with Google, use your regular PSD (Peninsula School District) email address and password to log in. Optionally, you can add a second email as a backup. + PSD Account Verification: Ensure you are logged in with your PSD account, indicated by your profile picture and the mention of 'Acrobat Pro' in the account settings. + Google Drive Integration: Adobe Reader allows you to connect and access your Google Drive. This feature enables you to open not only PDFs but also other file types from your Drive within the app. + Practical Use Example: The video demonstrates opening a PDF from Google Drive that was originally read on Kindle, highlighting the app's functionality to add notes and share files across devices. + Access to Files: The home screen of Adobe Reader on the iPad shows access to your Drive, 'Shared with Me' files, and integration with other services like OneDrive and Dropbox. + + The tutorial is aimed at helping users effectively use Adobe Acrobat Reader on their iPads, especially for those in the Peninsula School District. ",2022-01-20T15:23:04Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000009400,6000540984,Technology,iOS / iPadOS,1,2,How to Airdrop between macOS and iPhone (iOS),"iOS, iPhone, Mac, Airdrop"," Keywords: iOS, iPhone, Mac, Airdrop + Aliases: + +   + + + Swipe up from the bottom of the screen to bring up Control Center. + + + + + Force Touch (hard press) on the wireless widget at the top left. + + + + + Tap the Airdrop option + + + + + + Select the Everyone option + + + + + + Open Finder on your Mac + + + + Select Airdrop from the Favorites menu + + In the Airdrop window, select “Allow me to be discovered by: “ and choose “Everyone”. + Unlock your iPhone, and it should be shown in the Airdrop window. + From Finder, you can drag and drop files from your Mac to your iPhone.  + + + + Open the Photos app on your iPhone + Find the picture you want to send to your Mac + + Press the Share Icon + + + + + You should see Airdrop on the top row, select your computer from the list of available Airdrop recipients. + + + + + + Avoid receiving unwanted Airdrops: + iOS: + + Swipe up to activate Control Center + Force Touch wireless widget + Select Airdrop + Select “Receiving Off” + + macOS: + + Open the Airdrop window in Finder + select “Allow me to be discovered by: “ and choose “No one” + ",2017-11-20T16:42:09Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000018420,6000736645,Technology,iOS / iPadOS,1,2,How to use Self Service with iOS device.,"iOS, Self Service, App, Install"," Keywords: iOS, Self Service, App, Install + Aliases: + + + + The Self Service App gives you access to the full PSD app catalogue. + + + + Once open you can install any app available in the catalogue. Select the Ellipsis to  + +view by Category, or click on Search to type the name of the app your looking for. + + + + + + If there is an app you would like added to the Catalogue please complete a Digital Resource Approval Request: + + https://psd401.freshservice.com/catalog/request_items/75  + + + + ",2019-05-07T14:20:48Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,1,2,0,0 +6000033488,6001576430,Technology,iOS / iPadOS,1,2,Installing Google Drive on Android and iOS,"Install, Google Drive, Android, iOS, Phone, Mobile, Drive"," Keywords: Install, Google Drive, Android, iOS + Aliases: Phone, Mobile, Drive + + Summary: + This article will walk you through installing Google Drive on your Android or iOS device. + + + iOS: + Step 1: Download and open the app + On your iPhone or iPad, open the Google Drive app. In ""My Drive,"" you’ll see: + + Files and folders you upload or sync. + Google Docs, Sheets, Slides, and Forms you create. + + Step 2: Upload or create files + You can upload files from your iPhone or iPad, or create files in Google Drive. + + Upload files and folders to Google Drive + Work with Office files + Create, edit, and format Google Docs, Sheets, and Slides + + Step 3: Share and organize files + You can share files or folders, so other people can view, edit, or comment on them. + + Share files from Google Drive + Share folders from Google Drive + Make someone else the owner of a file + + To see files that other people have shared with you, go to the ""Shared with me"" section. + + Android: + Step 1: Open the app + On your Android device, find and open the Google Drive app . In ""My Drive,"" you’ll see: + + Files and folders you upload or sync. + Google Docs, Sheets, Slides, and Forms you create. + + Step 2: Upload or create files + You can upload files from your phone or tablet, or create files in Google Drive. + + Upload files and folders to Google Drive + Work with Office files + Create, edit, and format Google Docs, Sheets, and Slides + + Step 3: Share and organize files + You can share files or folders, so other people can view, edit, or comment on them. + + Share files from Google Drive + Share folders from Google Drive + Make someone else the owner of a file + + To see files that other people have shared with you, go to the ""Shared with me"" section. ",2023-03-28T17:24:53Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,1,0,0 +6000035872,6000837079,Technology,iOS / iPadOS,1,2,Remote Support with ConnectWise on iPad,"ScreenConnect, ConnectWise, Control, iOS, iPadOS"," Keywords: iPad, ConnectWise, Remote + + 1. Open up the Self Service App + + + 2. Browse to the 'System Utilities' category and Install 'ConnectWise Control' + + + 3. Open the ConnectWise Control App. For the URL, type psd401.screenconnect.com and then tap GO: + + + + 4. When prompted, enter the code that you are given at the next screen:  + + + + 5: Tap 'Initiate Screen Share': + + + + 6. Finally, tap 'Start Broadcast' - you will now be sharing the iPad's Screen: + + ",2023-09-22T19:46:45Z,2024-08-13T01:29:48Z,2024-08-13T01:29:48Z,2025-04-01T00:00:00Z,0,0,0,0 +6000034954,6000837079,Technology,iOS / iPadOS,1,2,Shared iPads,"Shared, iPad"," Keywords: iPad, Shared, Setup + + Shared iPads allow for multiple students to use the same iPad. It keeps all account sessions, signs-ins, etc separate and isolated. This provides privacy and security. + + Signing in: + + 1. At the sign-in screen, the directions prompt the user to sign in with their apple ID. This will be the students email - student_number@edtools.psd401.net - please disregard the fact that the example shown shows @icloud.com - iCloud email addresses should not be used. + + Note: Staff can Sign-into Shared iPads as well, but will need to use @psd401.net. + + Note: When a user signs into a Shared iPad for the first time, it will ask for their email and password (PSD Portal password). + After successfully authenticating with those credentials, the user will be prompted to create a passcode requiring: + - 8 characters or more in length, and + - Three out of four of the following: (1) uppercase letter, (1) lowercase letter, (1) number 0-9, (1) special character. + + The passcode that was just created is then prompted the next time they login to any iPad setup for shared use. + + For example, if they switch to using a different iPad, even if they've never logged into it, once they've entered their email, it will prompt for the same passcode they setup on the first iPad. + + Tech can reset passcode upon request. Please submit a ticket with the student number that needs a passcode reset. + + + + 2. A pop-up will appear, notifying the user they will be redirected to accounts.google.com, tap 'Continue' + + 3. The next screen will be the standard ClassLink Portal Login - simply enter portal credentials here - full email is not needed. + + 4. You may be directed to a screen that says 'Choose an account from edtools.psd401.net - simply tap the account that was entered in the previous step + + 5. You will then proceed to a screen that says 'Getting Ready...' - simply wait at this screen for approximately one minute or less, and then you will be prompted to select a language and country. + + 6. Finally, the user will be direct to create an iPad passcode - this can be a modified version of the students ClassLink password. It just needs to be 8 characters, and include at least 1 number + 1 uppercase letter + 1 lowercase letter. + + + 7. At this point the student should be logged into the iPad.  + + To sign out (Note: it will automatically sign them out after 15 minutes) - simply press the Sleep button (located on the top right of the iPad), put the iPad to sleep, then press the Home button to wake it, and in the bottom right, there will be a 'Sign Out' button: + + + + We can remotely clear out users and sign them out if needed. Please contact x3711 or servicecentral@psd401.net for assistance or questions. ",2023-08-22T00:08:25Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000011929,6000542926,Technology,iOS / iPadOS,1,2,Steps in Using Student iPads to Record Video,"Recording, Video, iPad"," + Keywords: iPad, Recording, Video,  + Aliases: + + + + + + + + + + Steps in Using Student iPads to Record Video (click here) ",2018-03-20T22:36:23Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,0,0,0 +6000040833,6000837079,Technology,iOS / iPadOS,1,2,Students - Signing into iPad with Managed Apple ID (MAID),"AppleID, Apple ID, Managed Apple ID, Eagle Quest, iPad, iPadOS, Apple Classroom"," Student Sign-in: + + Each Student will need to sign into their 1:1 Eagle Quest iPad. This is a one-time process. + + 1. On the freshly-issued Student iPad, launch 'Settings': + + + 2. Ensure the 'General' tab is selected, then tap on 'Sign in to your iPad...' + + + 3. Tap on 'Sign in Manually' + + + 4. Enter the Students full email - studentnumber@edtools.psd401.net - and continue:  + + + 5. After entering the Students ID number and proceeding, you should see a screen that says 'Apple ID for Peninsula School District 401' - tap Continue: + + + 6. A ClassLink login page should now appear. Enter the Students ID (not full email) + password and proceed: + + + 7. After authenticating through ClassLink, there will be a prompt to choose an account. Select the Students account (should only be one option): + + + 8. At the confirmation screen, simply tap 'Continue': + + + 9. At this point, it may take a minute or two to sign the Student in.  + The screen will look like below: + + 10. The Student should now be fully signed into their 1:1 iPad with their PSD Managed Apple ID.  + It should look like below: + ",2024-08-21T01:38:55Z,2024-08-21T03:11:42Z,2024-08-21T03:11:42Z,,0,1,0,0 +6000039549,6000837079,Technology,iOS / iPadOS,1,2,Troubleshooting iPad / iPhone / iPod and psd-auth,110," Keywords: psd-auth, iOS, Wifi + + \With the psd-closed WiFi network going away and the new psd-auth WiFi rolled out, all PSD-managed Apple mobile devices should be connected to psd-auth. + + If your device isn't currently connected to psd-auth, there are a couple troubleshooting steps you can do. + + 1. Some iPads were knocked offline from the psd-closed > psd-auth changeover. If this is the case, connect to psd-open (if you aren't already), wait a couple minutes, and then try joining psd-auth manually from Settings > Wi-Fi > tap on psd-auth. + Note: psd-auth will not require a username and password if your device has the required configuration installed. If psd-auth is asking for a username and password, something is wrong. Proceed through this article for troubleshooting steps. + + If you are getting prompted for a Username and Password (like in the above picture) your device does not have the required configuration installed. There could be a couple causes for this. + + 2. Ensure your iPadOS / iOS device is on at least version 14.0. In our testing, psd-auth is not compatible with any version below 14.0. + Note: You can check the version the device is on by going to Settings > General > About as in the below picture: + + Note: There are some iPads still in circulation that are too old to support version 14 and higher.  + These devices will need to be upgraded. Please submit a tech ticket via this link: https://psd401.freshservice.com/support/tickets/new + In the ticket, please state that you've tried updating the device to version 14.0 and higher, it's been unsuccessful, and that you need a new device in order to connect to the psd-auth WiFi network. + Note: It's helpful to include Barcode and/or Serial Number in the ticket. + + 3. If your device is on iPadOS / iOS version 14.0 or higher, and still won't connect to psd-auth, submit a ticket to have a technician come by and verify it's fully up-to-date, and then wipe it. Link to submit a ticket: https://psd401.freshservice.com/support/tickets/new + Note: It's helpful to include Barcode and/or Serial Number in the ticket. + + Kindergarten, options, shared-use, etc iPads - are all logged into with special usernames that need to be re-entered after they are wiped. This requires a technician to come out. + + Note: If the iPad is a dedicated to teacher-use (issued to teacher and not a student), it can be wiped by the teacher: + Go to Settings > General > Transfer or Reset iPad/iPhone > Erase All Content and Settings + Then, log back in with your normal ClassLink portal credentials.  + + Your iPadOS / iOS device should now automatically connect to psd-auth.  + If it's still not joining, or still asking for a Username / Password to join, please submit a ticket: https://psd401.freshservice.com/support/tickets/new + Note: It's helpful to include Barcode and/or Serial Number in the ticket. ",2024-03-11T22:19:43Z,2024-08-13T01:29:48Z,2024-08-13T01:29:48Z,2025-04-01T00:00:00Z,0,6,0,0 +6000018452,6000736645,Technology,iOS / iPadOS,1,2,iPad setup procedure,"iPad, Setup, enroll, new"," Keywords: iPad, Setup, Enroll, New + Aliases: + + + Press the Home Button. + + + + + Select Language  + + + + + Select United States + + + + + + Select psd-open + + + + + + Click Next + + + + + + Enter your user name and password + + + + + After a few moments Self Service will install, you will get a message explaining how to move apps on your home screen. Click Dismiss. + + + + + Opening Self Service for the first time you will be asked if you would like to receive notifications, Don't Allow (Recommended) + + + + + You can always change this ON or OFF by + +    1.  Launch the Settings app on your iPad. + +    2. Tap Notifications. + +    3.  Select the app for which you want to turn on or off Notifications. + +    4.  Toggle the Allow Notifications switch on or off. + + + + + + + + + + + ",2019-05-08T21:31:26Z,2024-08-13T01:29:47Z,2024-08-13T01:29:47Z,2025-04-01T00:00:00Z,0,3,0,0 +6000006098,6000736645,Technology,macOS,1,2,Apple Superdrive Issues on Windows,"Apple, Superdrive, DVD Player, Windows"," + Keywords: Apple SuperDrive, DVD Player, Windows + Aliases: + + + + + Apple Superdrive (DVD Player) + + The disk goes in but stops about ¾ of the way or does not eject. + First verify that another disk is not already in the drive. + + Available in Chocolately: Apple Super Drive (Install) + + If Chocolately is unavailable:   + + Right-click on the Start Menu, the Windows flag at the bottom left corner of the computer’s desktop. + Click Run on the pop up menu. + In the Open: field enter: \\fs2\installs\drivers\Devices\Apple\Superdrive\AppleODDInstaller64.exe + An installer window appears. + Click Next. + Check Accept and Next, then Finish. + Try inserting the disk again. + + ",2017-08-10T22:03:04Z,2024-08-07T20:36:46Z,2024-08-07T20:36:46Z,2025-04-01T00:00:00Z,0,0,0,0 +6000032641,6001317564,Technology,macOS,1,2,Changing the Orientation of a Second Display,110," Keywords: Preferences, Display, Arrangement + Aliases: Monitor, Screen, Extended + + + Click the apple icon on the top left of your screen and open the system settings. + + Click the Displays icon in System Preferences and click on Arrange  + + +Adjust your displays to the desired orientation in the layout window by clicking and dragging displays in the graphic. + + ",2022-12-16T20:33:53Z,2024-08-08T17:05:53Z,2024-08-08T17:05:53Z,2025-04-01T00:00:00Z,0,2,0,0 +6000032640,6001576430,Technology,macOS,1,2,Creating a Custom Mac Shortcut for Moving Windows Between Monitors,110," Keywords: Mac Shortcut Monitor Aliases: MacOS Hotkey + + First make sure that all monitors are already plugged in before trying to add the shortcut, you will need to see what the computer names the monitor. + Select any window and open the Window drop down. + There is an option which says “Move to (MONITOR NAME)”, copy this down case sensitive. + + + + + Move that window to the other monitor by clicking and dragging it over to the other display, repeating the steps above. + + + + + Now click the apple icon on the top left of the screen and open system preferences. + Click Keyboard  + + + + + Click the Shortcuts Tab + + + + + + + + Select App Shortcuts and click the plus on the bottom/middle left of the window. + + + + This is the point where you will need the case sensitive names of the monitors we took down earlier, type in “Move to (MONITOR NAME)” into the Menu Title field. + + + + + + + + + + Then click into the Keyboard Shortcut field and hit all keys you would like to be in the shortcut at the same time, this should populate the shortcut field with your desired shortcut. Then click Add. + + + + Now click the plus and repeat the above two steps for your other monitor, make sure that you choose a different hotkey for each monitor. You can choose your own shortcut, but make sure it’s different from already existing shortcuts or it will produce some weird behavior. The one I show here is unique, so feel free to use that. + + + + + + + + To verify that your shortcuts are working, go back up to the window tab and look at your “Move to “ option. There should be your shortcut grayed out right next to the option like this. If it looks like this, try your shortcut and it should work! + + + + Troubleshooting: + + If it doesn’t appear in this menu, go back to the shortcut settings and make sure you named the monitors correctly. + +If your shortcut is moving your window but it quickly snaps back to its original position, make sure your shortcuts are different from one another. If it still snaps back, try manually dragging the window into your desired position on the other screen then try moving it back and forth with the shortcuts again. Note: The reason this happens is because the “Move to “ option moves the window to the last stationary position and sizing the window had on the other monitor, if the window was too close to the edge of the screen then MacOS gets confused and moves it back to the other monitor because it thinks you’re trying to move the window to the other monitor. + + ",2022-12-16T19:36:02Z,2024-08-08T17:05:53Z,2024-08-08T17:05:53Z,2025-04-01T00:00:00Z,0,0,0,0 +6000033772,6000837079,Technology,macOS,1,1,How To: Update macOS,"macOS, Update, Updates, Self Service, Monterey, Ventura"," How To: Update macOS + + The most important thing to know about macOS Updates is that Major Updates/Upgrades are done through Self Service and Minor Updates are done through System Preferences > Software Update. + + + Keeping your Mac up to date is important in getting the most out of your device. There are two types of updates that a MacOS device can encounter. a Major Update, and a Minor Update.  + + A Minor Update needs to be downloaded through the settings > general > software update, and will only update the current Operating System to the latest version of that same Operating System (For example, upgrading from 12.X1 to 12.X2). Apples terminology for Minor Updates is simply ""Updates"". Minor Updates come out roughly once every 30 days (Sometimes more than that, sometimes less than that). + + + A Major Update requires 45G of space on your hard drive, and needs to be done through Self Service. Major Updates will upgrade your machine to the most recent Operating System that Apple has available (For example, upgrading from 12.XX to 13.XX). Apples terminology for Major Updates is ""Upgrades"". Major Updates only come out once per year, generally in the mid to late Fall.  + + + Alert! Before you begin an update of any type, please make sure you have your power cord connected and that you are connected to a reliable Wi-Fi source. + + To do a Minor Update, + Minor Updates are installed through the System Settings +   + 1. Navigate to System Settings + 2. Click on General + 3. Click on Software Update + 4. Start the Update + 5. Enter your School Login Credentials + 6. Wait For Update to Finish + 7. Allow Restart to Finish, and you are good to go! + + + To do a Major Update, follow the instructions below: + Major Updates are installed through the Self Service Application + + 1. Click ""Launchpad"" + + + 2. Find ""Self Service"", and click on it to open + + + 3. After Self Service opens, make sure you are in the ""Featured"" menu. This is listed on the left hand side of Self Service. + + + 4. Click ""Update"" + + + 5. Click ""Update"" Again + + Alert: Updates through Self Service require 45G of available space. Errors in updating are likely caused by this reason, so please ensure you have the space available. If you don't have the space available, please contact Help Desk. + + 6. Type in your username and password, and click Continue + + + 7. Your Mac will now download the update, and then install it. It is normal for this process to take up to an hour. You may use the computer in the meantime. + + Alert: When the update is complete, your MacBook will force a restart. If you are using your computer while your MacBook is downloading and/or installing the update, make sure you are frequently saving! + + 8. After the restart is done, you are all set! Good job! + + + + + + + + As stated previously, a Major Update requires 45G of space. If you don't have 45G available, a Major Update will not go through. In these cases, you will need to clear out enough space on your hard drive. If that is something that isn't possible, or something that can be done in the short term, you can still push a Minor Update through. Again, this will bring your MacBook to the most current version of that Operating System, which is better than doing nothing. To do so:  + + 1. Open up the Software Update Window, and then click on ""More Info"" + + + 2. Select all of the software updates you want to install, and then click on ""Install Now"" + + ",2023-05-02T20:33:29Z,2024-08-08T14:54:10Z,2024-08-08T14:54:10Z,2024-05-16T00:00:00Z,2,0,0,0 +6000027414,6000736645,Technology,macOS,1,2,How to Navigating Files and Folders on a district Mac computer,"Navigating, Files, Folders, Mac"," Keywords: Navigating, Files and Folder, Mac OS + Aliases: + + +  (updated Spring 2021) + + Video Transcription: + + The YouTube video titled ""Navigating Files and Folders on a Mac OS Device"" by Angela May, uploaded on June 21, 2021, provides guidance on managing files and folders on a MacBook Air or using the Mac operating system. The key points covered in the first part of the video are: + + +Using Finder: It's the primary tool for file management on Mac, typically found as the first dock item. Finder helps in copying, moving, and checking file properties. + +Locations and Drives: The tutorial covers navigating through various locations like Desktop, Documents, Downloads, and different drives. It highlights the phasing out of certain drives in the Peninsula School District and the importance of moving files to Google Drive. + +Google Drive for Desktop: The speaker advises installing Google Drive for Desktop (previously called Google Drive File Stream) for efficient file transfer and saving. It integrates regular and shared drives on the computer. + +Finder Interface and Features: The tutorial is based on the Finder as of the Big Sur operating system, pointing out the changes in the interface and features. It describes different view modes like picture, details, and list view, and how to customize these views, including adjusting column widths. + +Adding Columns and Getting Info: By right-clicking on the header, you can add more columns for details like 'Date Created'. Right-clicking on a file and selecting 'Get Info' provides detailed information about the file, including type, size, and location. + +File Sizes for Email and Schoology: The video emphasizes considering file sizes for emailing (recommended to keep attachments under 10-15 MB) and for uploading to Schoology, where it's advised to keep files under 200-300 MB, considering the varying internet qualities students might have at home. + +File Downloads and Sharing in Schoology: When dealing with Schoology, it's preferable to provide links to online resources rather than uploading large files. This consideration helps with faster access and downloads, especially for students who might have limited internet access.  + +View Options and Sharing Files: Finder offers different ways to view files, including a preview mode. The 'Share' button in Finder allows for easy sharing of files. You can share files with various applications and services directly from Finder. + +Organizing and Sorting Files: In the details or list view, you can sort files by clicking on column headers like 'Date Modified' or 'Name.' This feature is useful for organizing files either alphabetically or by date, making it easier to find specific items. + +Using Search Functionality: Finder’s search function can be utilized to quickly locate files. If you remember a keyword or part of the file's name, you can use this feature to find the file among numerous others. + + + The video concludes with an invitation for viewers to ask questions about using the new Mac Finder. This tutorial offers a comprehensive guide to efficiently managing files and folders on a Mac OS device, particularly highlighting the usefulness of Finder in organizing and accessing files. + + + ",2021-06-21T16:13:37Z,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,0,5,0,0 +6000033899,6000837079,Technology,macOS,1,2,Installing Fonts (macOS),"Fonts, Adobe"," Keywords: Font, MacOS, Install, Adobe + + Related Article: How to Image Search for Fonts (fonts.adobe.com) + + 1. Go to fonts.adobe.com and sign-in with your PSD Google Account (Sign in button is in the top-right corner) + + 2.  After signing in, find a font to install, and then click on the button next to 'Activate 1 Font' (as shown in Screen Shot) + + + + 3. Launch the Adobe App of your choice, sign in with Google (if not already signed in) - and you should see the font you activated in the previous step: + ",2023-05-19T01:19:04Z,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,1,1,0,0 +6000027420,6000542926,Technology,macOS,1,2,Mac Keyboard Shortcuts,"Mac, Keyboard, Shortcuts, Macintosh, Macbook Air"," Keywords: Keyboard, Shortcuts, Mac + Mac keyboard shortcuts + By pressing certain key combinations, you can do things that normally need a mouse, trackpad, or other input device. + + + To use a keyboard shortcut, press and hold one or more modifier keys and then press the last key of the shortcut. For example, to use Command-C (copy), press and hold the Command key, then the C key, then release both keys. Mac menus and keyboards often use symbols for certain keys, including modifier keys: + + Command (or Cmd) ? + Shift ? + + + Option (or Alt) ? + Control (or Ctrl) ^ + + + Caps Lock ? + Fn + + + On keyboards made for Windows PCs, use the Alt key instead of Option, and the Windows logo key instead of Command. + Some keys on some Apple keyboards have special symbols and functions, such as for display brightness , keyboard brightness , Mission Control, and more. If these functions aren't available on your keyboard, you might be able to reproduce some of them by creating your own keyboard shortcuts. To use these keys as F1, F2, F3, or other standard function keys, combine them with the Fn key. + + + + Cut, copy, paste, and other common shortcuts + + +Command-X: Cut the selected item and copy it to the Clipboard. + +Command-C: Copy the selected item to the Clipboard. This also works for files in the Finder. + +Command-V: Paste the contents of the Clipboard into the current document or app. This also works for files in the Finder. + +Command-Z: Undo the previous command. You can then press Shift-Command-Z to Redo, reversing the undo command. In some apps, you can undo and redo multiple commands. + +Command-A: Select All items. + +Command-F: Find items in a document or open a Find window. + +Command-G: Find Again: Find the next occurrence of the item previously found. To find the previous occurrence, press Shift-Command-G. + +Command-H: Hide the windows of the front app. To view the front app but hide all other apps, press Option-Command-H. + +Command-M: Minimize the front window to the Dock. To minimize all windows of the front app, press Option-Command-M. + +Command-O: Open the selected item, or open a dialog to select a file to open. + +Command-P: Print the current document. + +Command-S: Save the current document. + +Command-T: Open a new tab. + +Command-W: Close the front window. To close all windows of the app, press Option-Command-W. + +Option-Command-Esc: Force quit an app. + +Command–Space bar: Show or hide the Spotlight search field. To perform a Spotlight search from a Finder window, press Command–Option–Space bar. (If you use multiple input sources to type in different languages, these shortcuts change input sources instead of showing Spotlight. Learn how to change a conflicting keyboard shortcut.) + +Control–Command–Space bar: Show the Character Viewer, from which you can choose emoji and other symbols. + +Control-Command-F: Use the app in full screen, if supported by the app. + +Space bar: Use Quick Look to preview the selected item. + +Command-Tab: Switch to the next most recently used app among your open apps.  + +Shift-Command-5: In macOS Mojave or later, take a screenshot or make a screen recording. Or use Shift-Command-3 or Shift-Command-4 for screenshots. Learn more about screenshots. + +Shift-Command-N: Create a new folder in the Finder. + +Command-Comma (,): Open preferences for the front app. + + + + + Sleep, log out, and shut down shortcuts + + You might need to press and hold some of these shortcuts for slightly longer than other shortcuts. This helps you to avoid using them unintentionally. + + +Power button: Press to turn on your Mac or wake it from sleep. Press and hold for 1.5 seconds to put your Mac to sleep.* Continue holding to force your Mac to turn off. + +Option–Command–Power button* or Option–Command–Media Eject: Put your Mac to sleep. + +Control–Shift–Power button* or Control–Shift–Media Eject: Put your displays to sleep. + +Control–Power button* or Control–Media Eject: Display a dialog asking whether you want to restart, sleep, or shut down. + +Control–Command–Power button:* Force your Mac to restart, without prompting to save any open and unsaved documents. + +Control–Command–Media Eject: Quit all apps, then restart your Mac. If any open documents have unsaved changes, you will be asked whether you want to save them. + +Control–Option–Command–Power button* or Control–Option–Command–Media Eject: Quit all apps, then shut down your Mac. If any open documents have unsaved changes, you will be asked whether you want to save them. + +Control-Command-Q: Immediately lock your screen. + +Shift-Command-Q: Log out of your macOS user account. You will be asked to confirm. To log out immediately without confirming, press Option-Shift-Command-Q. + + * Does not apply to the Touch ID sensor. + + + + + Finder and system shortcuts + + +Command-D: Duplicate the selected files. + +Command-E: Eject the selected disk or volume. + +Command-F: Start a Spotlight search in the Finder window. + +Command-I: Show the Get Info window for a selected file. + +Command-R: (1) When an alias is selected in the Finder: show the original file for the selected alias. (2) In some apps, such as Calendar or Safari, refresh or reload the page. (3) In Software Update preferences, check for software updates again. + +Shift-Command-C: Open the Computer window. + +Shift-Command-D: Open the desktop folder. + +Shift-Command-F: Open the Recents window, showing all of the files you viewed or changed recently. + +Shift-Command-G: Open a Go to Folder window. + +Shift-Command-H: Open the Home folder of the current macOS user account. + +Shift-Command-I: Open iCloud Drive. + +Shift-Command-K: Open the Network window. + +Option-Command-L: Open the Downloads folder. + +Shift-Command-N: Create a new folder. + +Shift-Command-O: Open the Documents folder. + +Shift-Command-P: Show or hide the Preview pane in Finder windows. + +Shift-Command-R: Open the AirDrop window. + +Shift-Command-T: Show or hide the tab bar in Finder windows.  + +Control-Shift-Command-T: Add selected Finder item to the Dock (OS X Mavericks or later) + +Shift-Command-U: Open the Utilities folder. + +Option-Command-D: Show or hide the Dock.  + +Control-Command-T: Add the selected item to the sidebar (OS X Mavericks or later). + +Option-Command-P: Hide or show the path bar in Finder windows. + +Option-Command-S: Hide or show the Sidebar in Finder windows. + +Command–Slash (/): Hide or show the status bar in Finder windows. + +Command-J: Show View Options. + +Command-K: Open the Connect to Server window. + +Control-Command-A: Make an alias of the selected item. + +Command-N: Open a new Finder window. + +Option-Command-N: Create a new Smart Folder. + +Command-T: Show or hide the tab bar when a single tab is open in the current Finder window. + +Option-Command-T: Show or hide the toolbar when a single tab is open in the current Finder window. + +Option-Command-V: Move the files in the Clipboard from their original location to the current location. + +Command-Y: Use Quick Look to preview the selected files. + +Option-Command-Y: View a Quick Look slideshow of the selected files. + +Command-1: View the items in the Finder window as icons. + +Command-2: View the items in a Finder window as a list. + +Command-3: View the items in a Finder window in columns.  + +Command-4: View the items in a Finder window in a gallery. + +Command–Left Bracket ([): Go to the previous folder. + +Command–Right Bracket (]): Go to the next folder. + +Command–Up Arrow: Open the folder that contains the current folder. + +Command–Control–Up Arrow: Open the folder that contains the current folder in a new window. + +Command–Down Arrow: Open the selected item. + +Right Arrow: Open the selected folder. This works only when in list view. + +Left Arrow: Close the selected folder. This works only when in list view. + +Command-Delete: Move the selected item to the Trash. + +Shift-Command-Delete: Empty the Trash. + +Option-Shift-Command-Delete: Empty the Trash without confirmation dialog. + +Command–Brightness Down: Turn video mirroring on or off when your Mac is connected to more than one display. + +Option–Brightness Up: Open Displays preferences. This works with either Brightness key. + +Control–Brightness Up or Control–Brightness Down: Change the brightness of your external display, if supported by your display. + +Option–Shift–Brightness Up or Option–Shift–Brightness Down: Adjust the display brightness in smaller steps. Add the Control key to this shortcut to make the adjustment on your external display, if supported by your display. + +Option–Mission Control: Open Mission Control preferences. + +Command–Mission Control: Show the desktop.  + +Control–Down Arrow: Show all windows of the front app. + +Option–Volume Up: Open Sound preferences. This works with any of the volume keys. + +Option–Shift–Volume Up or Option–Shift–Volume Down: Adjust the sound volume in smaller steps. + +Option–Keyboard Brightness Up: Open Keyboard preferences. This works with either Keyboard Brightness key. + +Option–Shift–Keyboard Brightness Up or Option–Shift–Keyboard Brightness Down: Adjust the keyboard brightness in smaller steps. + +Option key while double-clicking: Open the item in a separate window, then close the original window. + +Command key while double-clicking: Open a folder in a separate tab or window. + +Command key while dragging to another volume: Move the dragged item to the other volume, instead of copying it.  + +Option key while dragging: Copy the dragged item. The pointer changes while you drag the item. + +Option-Command while dragging: Make an alias of the dragged item. The pointer changes while you drag the item. + +Option-click a disclosure triangle: Open all folders within the selected folder. This works only when in list view. + +Command-click a window title: See the folders that contain the current folder. + +Learn how to use Command or Shift to select multiple items in the Finder.  + Click the Go menu in the Finder menu bar to see shortcuts for opening many commonly used folders, such as Applications, Documents, Downloads, Utilities, and iCloud Drive. + + + + + Document shortcuts + + The behavior of these shortcuts may vary with the app you're using. + + +Command-B: Boldface the selected text, or turn boldfacing on or off.  + +Command-I: Italicize the selected text, or turn italics on or off. + +Command-K: Add a web link. + +Command-U: Underline the selected text, or turn underlining on or off. + +Command-T: Show or hide the Fonts window. + +Command-D: Select the Desktop folder from within an Open dialog or Save dialog. + +Control-Command-D: Show or hide the definition of the selected word. + +Shift-Command-Colon (:): Display the Spelling and Grammar window. + +Command-Semicolon (;): Find misspelled words in the document. + +Option-Delete: Delete the word to the left of the insertion point. + +Control-H: Delete the character to the left of the insertion point. Or use Delete. + +Control-D: Delete the character to the right of the insertion point. Or use Fn-Delete. + +Fn-Delete: Forward delete on keyboards that don't have a Forward Delete   key. Or use Control-D. + +Control-K: Delete the text between the insertion point and the end of the line or paragraph. + +Fn–Up Arrow: Page Up: Scroll up one page.  + +Fn–Down Arrow: Page Down: Scroll down one page. + +Fn–Left Arrow: Home: Scroll to the beginning of a document. + +Fn–Right Arrow: End: Scroll to the end of a document. + +Command–Up Arrow: Move the insertion point to the beginning of the document. + +Command–Down Arrow: Move the insertion point to the end of the document. + +Command–Left Arrow: Move the insertion point to the beginning of the current line. + +Command–Right Arrow: Move the insertion point to the end of the current line. + +Option–Left Arrow: Move the insertion point to the beginning of the previous word. + +Option–Right Arrow: Move the insertion point to the end of the next word. + +Shift–Command–Up Arrow: Select the text between the insertion point and the beginning of the document. + +Shift–Command–Down Arrow: Select the text between the insertion point and the end of the document. + +Shift–Command–Left Arrow: Select the text between the insertion point and the beginning of the current line. + +Shift–Command–Right Arrow: Select the text between the insertion point and the end of the current line. + +Shift–Up Arrow: Extend text selection to the nearest character at the same horizontal location on the line above. + +Shift–Down Arrow: Extend text selection to the nearest character at the same horizontal location on the line below. + +Shift–Left Arrow: Extend text selection one character to the left. + +Shift–Right Arrow: Extend text selection one character to the right. + +Option–Shift–Up Arrow: Extend text selection to the beginning of the current paragraph, then to the beginning of the following paragraph if pressed again. + +Option–Shift–Down Arrow: Extend text selection to the end of the current paragraph, then to the end of the following paragraph if pressed again. + +Option–Shift–Left Arrow: Extend text selection to the beginning of the current word, then to the beginning of the following word if pressed again. + +Option–Shift–Right Arrow: Extend text selection to the end of the current word, then to the end of the following word if pressed again. + +Control-A: Move to the beginning of the line or paragraph. + +Control-E: Move to the end of a line or paragraph. + +Control-F: Move one character forward. + +Control-B: Move one character backward. + +Control-L: Center the cursor or selection in the visible area. + +Control-P: Move up one line. + +Control-N: Move down one line. + +Control-O: Insert a new line after the insertion point. + +Control-T: Swap the character behind the insertion point with the character in front of the insertion point. + +Command–Left Curly Bracket ({): Left align. + +Command–Right Curly Bracket (}): Right align. + +Shift–Command–Vertical bar (|): Center align. + +Option-Command-F: Go to the search field.  + +Option-Command-T: Show or hide a toolbar in the app. + +Option-Command-C: Copy Style: Copy the formatting settings of the selected item to the Clipboard. + +Option-Command-V: Paste Style: Apply the copied style to the selected item. + +Option-Shift-Command-V: Paste and Match Style: Apply the style of the surrounding content to the item pasted within that content. + +Option-Command-I: Show or hide the inspector window. + +Shift-Command-P:  Page setup: Display a window for selecting document settings. + +Shift-Command-S: Display the Save As dialog, or duplicate the current document. + +Shift–Command–Minus sign (-): Decrease the size of the selected item. + +Shift–Command–Plus sign (+): Increase the size of the selected item. Command–Equal sign (=) performs the same function. + +Shift–Command–Question mark (?): Open the Help menu. + + + + + + Other shortcuts + + For more shortcuts, check the shortcut abbreviations shown in the menus of your apps. Every app can have its own shortcuts, and shortcuts that work in one app might not work in another.  + + Accessibility shortcuts + Safari shortcuts + Spotlight shortcuts + Startup shortcuts + Apple Music shortcuts: Choose Help > Keyboard shortcuts from the menu bar in the Music app. + Other shortcuts: Choose Apple menu > System Preferences, click Keyboard, then click Shortcuts. + + + + ",2021-06-21T23:31:18Z,2024-08-07T20:36:46Z,2024-08-07T20:36:46Z,2025-04-01T00:00:00Z,1,3,0,0 +6000006011,6000542941,Technology,macOS,1,2,Mac Local User Password Change Directions,"Local user password change, Mac password change, password change"," Keywords: Local User Password Change, Mac password change, password change + Aliases: Mac, local user  + +The local user password on a Mac laptop is the first password you type in when restarting your laptop or to unlock your device when the screen saver has started.   Your PSD Portal password and the Mac local user account password can be different but if you want them the same, follow the directions below. + + + If you change your local account password and you want your PSD portal to be the same, click here for those steps. + + + Go to the Apple icon and select System Preferences + + + Select Users & Groups + + + Select Change Password for you + + + Enter your Old (current) Password, New Password verifying by typing it a second time in Verify, and a Password Hint, and then click Change Password. + Passwords should be at least 8 - 10 characters long and contain the following: + + mix of upper/lowercase letters: AbC + numbers: 123 + symbols: ^$_+ + NO personal information: birthday, address, phone number, name + + + ",2017-08-10T22:00:10Z,2024-08-13T01:19:00Z,2024-08-13T01:19:00Z,,3,3,0,0 +6000033482,6000837079,Technology,macOS,1,2,Managed AppleID Transition FAQ + Instructions,"Managed Apple IDs, Apple IDs"," keywords: Managed Apple IDs + alias: Apple Accounts + + ====>>> Click Here for an Updated, Live Document   <<<====== + + Managed Apple IDs Spring 2023 + + At the recommendation of Apple to better secure accounts in our environment and to better support our teachers who use iPads with students in the classroom, all Apple IDs created with a @psd401.net or @edtools.psd401.net email address will be migrated by Apple over to personal accounts and all accounts for our staff & students will become managed by the district. Due to privacy reasons, Apple doesn’t share with us who the staff are that have these accounts, so if you are one of these people, you will be notified by Apple directly via email to transition your account. All purchases or preferences with these accounts will be transferred over to your personal account. This process will start next Monday and will be open for 60 days. Apple will be contacting those staff members directly and will continue to over the 60 days if you don’t make the change. We are here to help through Service Central or the Help Desk, but most of this process will be communicated by Apple starting Monday, March 20, 2023. + + + +   + + + + Questions + Answers + + + I don't understand why I need to have a personal email to create an account on a district device.  + You don’t - Apple that will be requiring you to make a personal Apple ID (not really an email account, though it can function like one) for the sole purpose of transferring any apps and data you have under your current @psd401.net Apple ID to that newly created personal Apple ID so you don’t lose it. You can sign out of that account once it’s been created and your stuff is transferred over to it. And then login with what is now your district-managed @psd401.net Apple ID account. + + + I still wonder about using our personal emails for anything work-related because of records requests though. + You should only be using your @psd401.net Gmail account for work. + + + + A few years ago when I turned in my first PSD iPad, and received my 2nd one, it asked for an Apple ID. + + I no longer wanted to use a personal email Apple ID for a PSD device so I created an Apple ID using my PSD email address. + + I use my PSD iPad only as a backup. I have never downloaded anything onto it, never saved anything onto it, and do not have any debit/credit card associated with that Apple ID. + + Do I need to do anything with that Apple ID? Or will it just disappear, and I will be assigned one by PSD to associate with my PSD iPad? + + + You should be fine to proceed with the changeover. It will prompt you for an email to transfer everything to (even if ‘everything’ is effectively nothing). I just created a throwaway email to point to. + + I then signed back into my district devices with my district email again, except now it’s a managed AppleID so the login process goes through ClassLink. + + You can go to https://appleid.apple.com and sign in with your current district email AppleID to initiate the changeover process. Based on what you said, you should be fine to do so. + + + + + + + + + + + + + + + + + + + + Steps:  + + Go to appleid.apple.com + Sign in with the account that you got an Apple notification about (this could be @psd401.net or @edtools.psd401.net) + If you have a personal email that doesn’t already have an Apple ID associated with it, you can enter that email here to transfer all content over to it (this will effectively be creating an Apple ID for that account). Otherwise, click the ‘Create an iCloud email at iCloud.com’ option. This may be the easiest option for most people. + At the next screen, you will be prompted to create an iCloud account. The username can be anything, and it will autocomplete with @iCloud.com  + + + Note: If you have a debit/credit card associated with your current @psd401.net or @edtools.psd401.net you may be prompted to enter it during the account migration process. If you no longer have the card info, you will need to wait 60 days (starting from 3/20/2023) for Apple to reclaim the Apple ID, so the migration can take place. + + If you have completed the transfer process, it would be a good time to sign out of the Apple ID you’re currently logged into on either a macOS computer or iPad, and sign in with your new district-managed Apple ID. At the Apple ID sign-in screen, enter your PSD email, then continue. It should look like below: + + + + Click continue and you will be redirected to the ClassLink sign-in screen. Sign in like normal. + You should now be signed into your macOS computer or iPad with your newly created district-managed Apple ID. + Alternatively, you may see a notification to update your Apple ID, and be prompted to sign with ‘Apple ID for Peninsula School District 401’ - it will then take you through the ClassLink login. + + + + + ",2023-03-27T20:38:11Z,2024-08-08T17:07:00Z,2024-08-08T17:07:00Z,2025-04-01T00:00:00Z,12,1,0,0 +6000038941,6001317564,Technology,macOS,1,2,Resetting Macbook PRAM/NVRAM To Fix Hardware Issues - Intel Only,110," + Keywords: Mac MacOS PRAM NVRAM Reset + * This only works on Intel macOS Computers, not M1's * + + + Shut down your Macbook, then wait until it is fully powered off (~15 seconds after screen goes black) + Press and hold down Command-Option-P-R + The Mac should show the Apple logo. Keep holding down those keys until you hear a second startup chime, at which point the PRAM/NVRAM is now cleared + + + + Tags: Mac, MacOS, Battery, Typing, Reset + + ",2023-12-18T21:43:40Z,2024-08-08T17:07:00Z,2024-08-08T17:07:00Z,2025-04-01T00:00:00Z,3,0,0,0 +6000040834,6000837079,Technology,macOS,1,2,Staff - Signing into macOS with Managed Apple ID (MAID),110," Staff Sign-in: + + Each Staff member will need to sign into their PSD-issued macOS computer with their Managed Apple ID for Apple Classroom to work. This is a one-time process. + + 1. Click on the Apple Logo in the top-left corner of the screen: + + + 2. Click on 'System Settings': + + + 3. Click 'Sign in with your Apple ID', then enter your PSD email, then click 'Continue' + Note: If you're already signed in with a Personal Apple ID, you'd need to sign out of it in order for Apple Classroom to work. + Note: If you're already signed in with a PSD Apple ID, then you are good-to-go and can stop reading this article. + + + 4. Simply click 'Continue' at the next screen, which should say 'Apple ID for Peninsula School District 401'.  + + + 5. You should then be brought to a ClassLink login screen. Enter your PSD Username (no email) & Password: + + + 6. Enter your MFA code when prompted: + + + 7. You may be prompted to enter your macOS Login password. This is usually the same as your PSD portal password, but not always: + + + 8. You should now be signed into Apple ID with your PSD email: + ",2024-08-21T02:09:19Z,2024-08-21T03:11:28Z,2024-08-21T03:11:28Z,,0,0,0,0 +6000027277,6000736645,Technology,macOS,1,2,Use Self Service to Install Apps/Programs on MacBook,"Install, Self Service, Macbook, Mac, Software"," Keywords: Install Software, Macbook, Self Service, Mac OS + Aliases: + + + + + + To find Self Service, look for the icon on the docking bar or in the Launchpad. + + Search or Browse the Apps and Programs available. Click Install on the item you need to download. + + Once the app or program is installed, you can close Self Service.  + Go to Launchpad, find the app or program and open it.  + + + *Some programs require a reboot/restart to fully install the program.  If you do not see the item in the Launchpad, restart your laptop. ",2021-06-03T01:25:57Z,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,2025-04-01T00:00:00Z,7,21,1,0 +6000040300,6000837079,Technology,macOS,1,2,macOS FileVault,FileVault," What: We will be rolling out a built-in macOS feature called 'FileVault' on all 1:1 issued Staff Laptops. Note: Shared, multiple-user Laptops will not yet be affected, but there are plans to enable FileVault on those at a later date, to be determined. + + When: We will be doing this on Thursday, June 6th at 4:00pm. Once that has elapsed, you will still not see the FileVault prompt message until you have signed out, and signed back in (or performed a restart and signed back in). When you see the FileVault message, please ensure your computer is plugged into a charger. + + Why: Encrypting your data with FileVault is an essential security measure. It prevents unauthorized access to your data, whenever your computer is not in use. This is commonly referred to as 'at-rest encryption'.  + + Note: Once FileVault has been enabled, you likely won't notice any difference. This article was created simply to inform you on what to expect during the enablement process. + + 1. FileVault will be enabled during the login process. After the FileVault Configuration Profile has been rolled out, you will see the following pop-up the next time you sign into your computer: + + Click 'Enable Now'. Clicking 'Cancel' here will direct you back to the login screen. This is to ensure FileVault gets enabled. + + 2. After clicking 'Enable Now' on the pop-up above, it will notify you that FileVault is being enabled, as shown in the picture below.  + + + Note: While FileVault is being rolled out on Thursday, June 6th at 4:00pm - it won't actually enable until you sign out of your computer and sign back in (alternatively - performing a restart, and then signing back in). + When you see the two pop-ups shown above, please ensure your computer is plugged into a charger. It is necessary for the computer to be connected to a charger for the disk encryption process to complete: + + + 3. Once FileVault has been enabled, navigating to System Settings > Privacy & Security > FileVault should look like the below: + + + Note: PSD IT Staff will be able to assist you with accessing your computer in the event you get locked out or don't recall your login password, after FileVault has been rolled out. Please call x3711 or submit a ticket by emailing servicecentral@psd401.net. + + ",2024-06-04T19:41:17Z,2024-08-08T17:33:24Z,2024-08-08T17:33:24Z,,0,190,2,0