twitter_support_processed.csv

tweet_id,author_id,inbound,created_at,text,response_tweet_id,in_response_to_tweet_id
192624,161253,True,Wed Oct 04 13:59:33 +0000 2017,@161252 What's that egg website people talk about,192623,192625.0
2414302,AppleSupport,False,Tue Nov 14 17:38:01 +0000 2017,@693975 We can assist you. We recommend updating to iOS 11.1.1 if you haven't had the chance to do so. You can also DM us with the following link for futher support. https://t.co/GDrqU22YpT,2414303,2414304.0
1793929,539096,True,Thu Oct 12 06:04:41 +0000 2017,@331912 @115955 Thats better than having an unstable connection that drops every 5-20 mins,1793928,1793930.0
1941217,577298,True,Sun Oct 29 23:13:33 +0000 2017,@AlaskaAir Phone system seems to be down,1941219,1941216.0
2206333,645101,True,Fri Nov 10 00:12:30 +0000 2017,@Uber_Support Reports are there are 68 Ubers waiting for passengers.  Something isn't working...,2206335,2206332.0
1047538,367595,True,Tue Oct 24 05:01:31 +0000 2017,"@British_Airways Ok. Will check with them. Thanks.
Also, kudos for the flight safety video with Comic Relief stars. Fantastic!",1047540,1047537.0
57162,128955,True,Wed Nov 01 20:03:10 +0000 2017,@ChipotleTweets It’s pretty bad. But at least the queso is good!,57164,57161.0
2573837,729902,True,Thu Nov 16 20:56:25 +0000 2017,@AmazonHelp Omg your buffering is getting worse by the second. What is going on with Amazon,2573842,2573834.0
2972824,AmazonHelp,False,Thu Nov 30 01:45:33 +0000 2017,"@819705 For the Shopping, Kindle, and Music apps, you can sign out (deregister) the device under the Devices tab here: https://t.co/o87OnrGtCn. If it's the Amazon Video app, you can deregister the device at the bottom of the page here: https://t.co/LF4fWTBwzm ^MV",2972825,2972826.0
2585655,152007,True,Fri Nov 17 01:35:54 +0000 2017,@AppleSupport Yes!,2585656,2585654.0
341050,Uber_Support,False,Sun Oct 08 00:45:12 +0000 2017,"@197482 Hey, Brandon, we recommend choosing a larger vehicle option like uberXL or UberSUV. Reach out if you have any other questions.",341051,341052.0
697857,AmazonHelp,False,Tue Oct 10 19:17:32 +0000 2017,@286494 Cela nous fait énormément plaisir :) . ^ Ko,697858,697855.0
78291,Safaricom_Care,False,Thu Nov 30 12:29:01 +0000 2017,"@133454  Hello Ganga, dial *100#ok prepay or *200#ok postpay > My subscriptions > Marketing messages > Deactivate Marting messages > ..",78292,78290.0
17567,119893,True,Wed Nov 01 01:08:25 +0000 2017,@115714 Just preordered mine thru att but this sounds very good to go with @115714 can I switch once my phone gets here?,17566,17568.0
1960218,581433,True,Tue Oct 17 16:49:13 +0000 2017,@AskPlayStation i was in a hurry when i made the account,1960217,1960219.0
2474323,183980,True,Wed Nov 15 13:37:52 +0000 2017,"@O2 No, that was not mentioned, it was a £100 discount they could apply.",2474324,2474322.0
2798966,hulu_support,False,Tue Nov 21 23:36:11 +0000 2017,"@223569 Sorry, Ben! Please reboot your device & modem/router (https://t.co/HXpLyTU79x). If no luck, let us know the affected device.",2798967,2798968.0
872288,294899,True,Sat Oct 14 12:02:43 +0000 2017,@AmazonHelp you don't need access to my account.  I just want to know why a Prime member has to wait longer for a One day delivery,872289,872286.0
2432781,698186,True,Tue Nov 14 21:18:35 +0000 2017,@AmazonHelp Hemos hecho una compra de urgencia y en menos de una hora la teníamos en casa sin gastos de envío. ❤️,2432779,2432782.0
2305368,AmericanAir,False,Sun Nov 12 23:48:33 +0000 2017,"@668866 We're not seeing you took that flight, AK. Let us know if we can assist you.",2305369,2305370.0
1194176,AmericanAir,False,Wed Oct 25 01:32:13 +0000 2017,"@400605 We're sorry about that, Alexa. Please let a crewmember know so we can get that cleaned up.",1194177,1194178.0
1657619,420230,True,Sun Nov 05 19:08:51 +0000 2017,"@AskeBay Please consider the Windows Bridge fpr iOS https://t.co/5tKzmxyWyt
I'd love to better ebay access on a better mobile site and apps.",1657618,1657620.0
1291,sprintcare,False,Tue Oct 31 22:26:44 +0000 2017,@115712 Just click ‘Message’ at the top of your profile. We're always here and eager to assist.,1292,1293.0
5748,117071,True,Sun Nov 26 00:45:38 +0000 2017,@116072 Thanks mike... more concerned about the fact I signed up for service on nov 4 and still don’t have internet.,1470728,5747.0
1754653,159495,True,Tue Nov 07 18:51:48 +0000 2017,"@140999 @115913 @329349 Try getting on JoD with the cheapest option phone available and then after 30 days Jump to the X, should have zero DP",1754651,1754654.0
1429569,452031,True,Thu Nov 02 07:07:38 +0000 2017,@Delta :-/ Appreciate the apologies. Getting the last hour back would be great as well. Or maybe the miles I’m spending 🤷🏻‍♂️,"1429570,1429571",1429567.0
2052625,Ask_Spectrum,False,Thu Oct 05 23:51:58 +0000 2017,@607045 Hello. I apologize for the service issue and I would like to check on this for you. Please send the phone number ... https://t.co/qs0qnAVG7H,2052626,2052627.0
1756216,AskAmex,False,Tue Nov 07 19:24:00 +0000 2017,@237700 Hi.Some of these offers could be based on where you use your card. Please be sure to check your account online under My Offers.,1756217,1756215.0
390690,NikeSupport,False,Wed Oct 11 14:09:52 +0000 2017,"@208015 Please give us a call at 1-800-379-6453 (8a-5p PT, M-F) to assist you further.",390691,390689.0
1289948,321410,True,Thu Oct 26 20:04:34 +0000 2017,@115913 @115725 @ATT Can't be worse than @115911. Officially on our 4th month of them not paying our Sprint bill to switch. As promised. Now it's in collections,1292337,1289937.0
1803836,British_Airways,False,Fri Oct 13 16:14:59 +0000 2017,"@542004 We can take a look for you, Jessi. Please DM your booking reference, full name, home and email address and contact number. ^Steph",1803837,1803838.0
1772478,532725,True,Tue Oct 17 22:37:25 +0000 2017,@XboxSupport This is what a friend sent me that he was able to download 4K assets for Gears 4 already https://t.co/rjhWDgWZ4d,1772479,1772477.0
441943,121191,True,Wed Oct 11 10:44:32 +0000 2017,@Delta Dleta app won't open.,441942,441944.0
1982520,145685,True,Wed Oct 18 18:22:27 +0000 2017,@O2 Eventually I’ve sorted it out due to a nice man at your call centre! Still without phone service until Saturday! But I am thankful for that,1982523,1982519.0
1082877,152882,True,Fri Oct 13 16:47:45 +0000 2017,@GWRHelp You’re missing the point - delays happen too often for the same reasons over & over. Never gets resolved (its left now - Wi-fi doesn’t work),"1082875,1082883",1082884.0
2845083,791409,True,Mon Nov 27 14:56:57 +0000 2017,@739884 @115993 Damn how that happened?,2845082,2845084.0
1534053,117958,True,Fri Nov 03 23:31:58 +0000 2017,@AlaskaAir @475742 Why? Do you havr a magical solution you’ve been keeping to yourself? smdh,1534055,1534052.0
2774184,775317,True,Tue Nov 21 14:38:06 +0000 2017,"@AmazonHelp 1er date de livraison est entre 14-15 nov. commes ils sont tous en retard,j'ai recu des nouvelles dates de livraison, c'est entre 17-20 nov.",2774183,2774185.0
1210419,VirginTrains,False,Wed Oct 25 11:38:15 +0000 2017,@404130 @122784 Sorry to hear this Dan. Can you explain more on why you missed your train? ^BT,1210420,1210421.0
1517455,AmericanAir,False,Tue Oct 17 00:19:22 +0000 2017,@472056 We're allowing 2 free bags within size and weight for those flying to affected areas.,1517456,1517457.0
421037,215339,True,Tue Oct 10 07:58:58 +0000 2017,"@AmericanAir You should tell @215340 this is inadmissible, you are boarding from the Schengen area !",421039,421036.0
2585597,AppleSupport,False,Fri Nov 17 00:31:31 +0000 2017,"@732661 We'd like to help. Do you know what version of the iOS is on the device?  If not, you can check under Settings > General > About > Version.",2585598,2585599.0
683792,283194,True,Mon Nov 27 07:41:52 +0000 2017,"@AmazonHelp Hi, the new unit went off twice over the weekend whilst playing a radio channel. It makes this garbled/strangled computer noise (as though it's not getting a signal) then she goes quiet. U ask her to play the radio again and she can't, reboot and fine again.",683794,683791.0
2114843,623506,True,Wed Nov 08 18:13:30 +0000 2017,@ArgosHelpers I checked on line at around 3.30 and went back on line at just after 4pm and it was gone,2114845,2114842.0
2343597,AskTarget,False,Sun Nov 12 15:37:16 +0000 2017,@677803 Thanks for reaching out. I'd be more than happy to see if i can find any at a location near you. Please DM us with more details about the item like a photo or an item number if you have that. https://t.co/bEVlRVM6db,2343598,2343599.0
227692,170301,True,Thu Oct 05 08:10:29 +0000 2017,"@AmazonHelp what order lmao, there's no beef available on the site",227694,227691.0
2472017,GreggsOfficial,False,Wed Nov 15 11:15:29 +0000 2017,@706948 😱😱😱 Where?!,2472018,2472019.0
1187838,GooglePlayMusic,False,Sun Oct 15 19:53:40 +0000 2017,@399320 Hi there. We're working on expanding the podcast option across locations. We cant share any specific date just yet.,1187839,1187840.0
2062137,149893,True,Fri Oct 06 06:09:49 +0000 2017,@AppleSupport Wtf https://t.co/uhAahsIc3P,2062136,2062138.0
1318303,427886,True,Fri Oct 27 08:36:09 +0000 2017,@AmazonHelp Three times..Everytime new pickup schedule given...Something wrong happening with Amazon..Never faced this kind of issues with Amazon..,"1318305,1318306",1318302.0
1540251,hulu_support,False,Sat Nov 04 02:12:56 +0000 2017,"@477377 Hulu here! We do, we do! 👋 All 202 original eps + the S10 6 ep reboot are available and ready to binge now: https://t.co/NiO9Ju9yFx!",1540252,1540253.0
993828,355431,True,Sun Oct 22 15:57:22 +0000 2017,"@sainsburys We shop online. Our closest store is the one in Sixfields, Northampton. I looked for it on your website for home delivery but its not there.",993830,993827.0
1429609,452041,True,Thu Nov 09 18:19:38 +0000 2017,@AmericanAir Where can I file for a refund for my hotel stay I had to pay out of pocket for ??,1429611,1429608.0
536591,AmazonHelp,False,Sat Dec 02 13:25:33 +0000 2017,@206110 Prime Music is currently only available to select Prime Members participating in the Amazon Echo Devices invite only program. Please stay tuned for further update. ^NK,536592,536593.0
2803212,hulu_support,False,Wed Nov 22 01:32:50 +0000 2017,@173106 Apologies! You should be able to watch Live TV at https://t.co/fNpX9TlYr5. Let us know more info if you're having trouble.,2803213,2803214.0
427160,Safaricom_Care,False,Thu Oct 12 10:06:45 +0000 2017,"@216603 Hi, you currently can get the statement via PDF via email or Print out. ^JR",427161,427159.0
2087633,VMUcare,False,Tue Nov 07 16:33:01 +0000 2017,@168976 Understandable.. The crazy thing about that though is EVERY carrier has long wait times due to the high demand. Only a few lucky ppl got it.,2087632,2087607.0
177338,AmazonHelp,False,Sat Nov 25 01:03:27 +0000 2017,"@157755 I'm sorry for any trouble you've experienced with your purchase. Once an order has shipped, we're unable to make changes to an order. You're welcome to return the item(s) at your convenience using the guidance found here: https://t.co/lojcw3FusC ^ST",177339,177340.0
421231,215373,True,Tue Oct 10 12:09:26 +0000 2017,@AmazonHelp its fixed,421233,421230.0
689826,Morrisons,False,Thu Nov 23 14:51:07 +0000 2017,"@228296 Hi Amanda oops so sorry about this. Please DM me PCN, car registration, your address, email and contact number? Thanks - Sonia",689827,689828.0
1206091,AppleSupport,False,Sun Oct 15 22:44:58 +0000 2017,@403243 Let's take a closer look into this together. Send us a DM and we will meet you there. https://t.co/GDrqU22YpT,1206092,1206089.0
180925,AmazonHelp,False,Wed Oct 04 12:23:28 +0000 2017,@158499 We would like to have a better understanding of the issue. Kindly elaborate your concern for us. ^CB,180924,180926.0
1946563,125184,True,Tue Oct 31 04:09:08 +0000 2017,@Uber_Support Payment added successfully 🙌🏻🙌🏻👍🏻 . Not sure about the offer discounts. Din get any notifications yet. Thanks. 👍🏻 appreciated if it is checked. Thanks.,1946565,1946562.0
955585,hulu_support,False,Sat Oct 14 01:51:34 +0000 2017,"@346721 Aw man! We'd love to turn that around! Which device are you using? For now, try out these steps: https://t.co/HXpLyTU79x.",955586,955587.0
1577064,NortonSupport,False,Sat Nov 04 17:23:11 +0000 2017,@290275 Did you try manually changing the location and check if that helps? Do you have another 3rd-party VPN app installed? -Karthik,1577063,1577065.0
951318,hulu_support,False,Sat Oct 21 20:09:47 +0000 2017,@345671 That shouldn't be the case! Which device are you using? Are you able to watch here: https://t.co/bhkeeHcKFr?,"951319,951320,951321,951322",951323.0
2724560,138670,True,Mon Nov 20 12:32:53 +0000 2017,@AmazonHelp Yes i've checked and no one has used my card at all as we all have our own.,2724561,2724558.0
202469,AppleSupport,False,Wed Oct 04 17:48:02 +0000 2017,"@163865 To be sure we’re on the same page, do you no longer see the vibrate option for alarms? Let us know, and we’ll help out.",202467,202470.0
33001,718260,True,Thu Nov 16 01:20:44 +0000 2017,@Safaricom_Care i still cant get my response on your DM. ALL YOUR CUSTOMER CARE Are unpicked,2521861,32886.0
2590060,AldiUK,False,Mon Oct 30 19:28:57 +0000 2017,@733653 @353149 Thanks for your feedback. We'll make sure that your comments about our packaging are passed on to the team here.,2590061,2587603.0
898642,AppleSupport,False,Tue Nov 07 20:36:26 +0000 2017,@333383 We're happy to help you out today. What's happening with your iTunes and on which device?,898641,898643.0
1736549,524258,True,Tue Oct 17 20:13:01 +0000 2017,@AmericanAir How?,1736551,1736548.0
629437,269116,True,Wed Nov 22 15:34:22 +0000 2017,@120533 Ces algos qui font du yo-yo ... https://t.co/4ZxNYlvq4o,629436,629438.0
1195800,AmazonHelp,False,Wed Oct 25 02:20:28 +0000 2017,@400971 We'll continue to add new content. I'll share your preferences as feedback internally for review. ^NR,1195801,1195802.0
183173,195815,True,Sat Oct 07 18:45:13 +0000 2017,@115850 Track ID is 20174042201 when can I expect the delivery??,"334915,334917",183172.0
2825689,AmazonHelp,False,Mon Nov 27 11:36:27 +0000 2017,"@787156 As mentioned earlier, we do try to deliver orders before the estimated date but we'll not be able to guarantee an early delivery. Kindly wait till the estimates given. ^GK",2825690,2825688.0
1561229,482310,True,Mon Nov 06 19:37:45 +0000 2017,"@British_Airways Thanks for your respeonse, which was very informative and helpful",1561230,1561226.0
146406,149229,True,Fri Nov 24 13:06:22 +0000 2017,"@149228 Hi Lisa, we wouldn't have anything to do with Leighton Buzzard station, it would be best to contact @LondonMidland who manage this station. ^Max",146405,146407.0
2329279,AskeBay,False,Sun Nov 12 20:27:02 +0000 2017,@122168 You can send us a DM with the item numbers and we can ensure they get reviewed for you if you need. ^D,2329278,2329280.0
2399936,690462,True,Fri Oct 20 11:46:53 +0000 2017,@VirginTrains @121516 06:52 Edinburgh to 09:15 Preston :),2399935,2399937.0
1179062,397313,True,Sat Nov 25 10:36:47 +0000 2017,@sizehelpteam @397312 I need to DM you about an order. follow back. @sizehelpteam,1179064,1179061.0
1041817,AmazonHelp,False,Mon Nov 20 23:52:43 +0000 2017,"@366379 ご不便おかけしております。
何か、ダウンロードの際に、エラーなどが表示される状況でしょうか？
お客様のご利用環境含め、詳細をお知らせくださいませ。TY",1041816,1041818.0
961317,comcastcares,False,Sun Oct 22 03:15:18 +0000 2017,@330671 I would like to follow up with you tomorrow to see how the service is running if you don’t mind. -AG,961318,961316.0
1817963,AppleSupport,False,Mon Oct 16 13:06:00 +0000 2017,@546077 It’s important to have a reliable iPhone! Let us know what kind of issues you’re having in DM. We’ll continue from there. https://t.co/GDrqU22YpT,1817964,1817965.0
2563261,sprintcare,False,Thu Nov 16 18:22:20 +0000 2017,@727378 Seems like something we need to take a look. Please DM us to assist with this matter. - EG https://t.co/rMApsV8PQY,2563262,2563263.0
1929118,574077,True,Fri Nov 17 18:02:04 +0000 2017,@O2 Sorry you was on the waiting list... It’s business contracts 1x Space grey 256GB and 1x Silver 256GB,1929119,1929117.0
1503329,468923,True,Mon Oct 16 23:08:26 +0000 2017,"@DellCares the computer works after a hard reboot, and it works fine until it goes to sleep.","1503331,1503332",1503328.0
537756,244659,True,Sat Dec 02 13:55:13 +0000 2017,@marksandspencer She was witty and did mention something about tequila that made me laugh and enjoying her job. There was a nice buzz around because of her.,537758,537755.0
143807,marksandspencer,False,Thu Nov 23 10:09:50 +0000 2017,@148522 So sorry about this! Was this sorted for you in store? If you could let us know which store you visited we can pass on your feedback to the Management team.,"143808,143806",143809.0
907958,335603,True,Sat Oct 14 23:53:21 +0000 2017,@British_Airways I don't expect to wait 3 days with nothing though! Especially when we were told we'd have them sooner. You should take more care with it.,"907960,907961",907957.0
1612643,ArgosHelpers,False,Sun Nov 05 10:46:15 +0000 2017,@494847 Our stores don't have dedicated call handlers so they can only answer when they're not busy. Is there anything I can help you with? Dom,2011823,1612642.0
1075456,AppleSupport,False,Fri Oct 13 14:53:27 +0000 2017,@373741 Please give us more information about this issue in DM. https://t.co/GDrqU22YpT,1075457,1075458.0
856327,323353,True,Fri Oct 20 12:51:07 +0000 2017,"@MicrosoftHelps Doing everything trouble steps from upd. menu, nothing help. My Acer works ok until I connect my Skystar USB2 HD CI > BSOD, restart, again https://t.co/YOXJFskuYi","856326,856328",856329.0
783826,307082,True,Thu Oct 12 07:41:40 +0000 2017,@Delta I have not yet made a reservation,783828,783825.0
2275033,XboxSupport,False,Sat Nov 11 05:51:14 +0000 2017,@615981 Hi there! Are you able to find the Elite Trooper Edition listed when you login here: https://t.co/7nPwyC2wzR ^BL,"2275034,2275035",2275036.0
2332629,675176,True,Mon Nov 13 01:02:58 +0000 2017,"@675175 @115714 Same, i hate them.","2332628,2332630",2332631.0
678698,281935,True,Thu Nov 23 13:14:32 +0000 2017,"@O2 They told me at the till that the code didn't work. They tried it a few times and said no it isn't working. Other codes have worked fine, but not this one :(",694584,678697.0
2094259,528154,True,Wed Nov 08 21:10:15 +0000 2017,@Uber_Support I responded back as well now .. please get this sorted ..,2094262,2094257.0
1343935,433425,True,Fri Oct 27 17:34:08 +0000 2017,"@sprintcare Not anymore, I am still annoyed at how I was treated over chat and how long it took to pre order my phone through sprint.",1343937,1343934.0
114479,141452,True,Wed Nov 22 18:42:42 +0000 2017,"@AppleSupport I’m running iOS 11.1.2. I want to be able to permanently: (a) keep flash off, (b) keep live photo off, and (c) keep HDR on. Currently, I have to go in and change all these settings every time I take a photo. Thanks.",114478,114480.0
1263637,415930,True,Thu Oct 26 04:45:32 +0000 2017,@115765 Can you pre-download the game on xbox one now?,1263636,1227014.0
1042302,AmazonHelp,False,Mon Oct 23 08:35:52 +0000 2017,"@366438 Also, as this a social medial platform, please don't provide order details. We consider it personal information. ^HR",1042300,1042303.0
2364709,AmazonHelp,False,Mon Nov 13 22:11:30 +0000 2017,"@417887 I'm so sorry your shipment was late. This is not the delivery experience that we want you to have. When you spoke with us, what options did we provide? ^AY",2364710,2364711.0
2652583,AppleSupport,False,Sat Nov 18 21:40:55 +0000 2017,@747421  We'll be glad to help you get to the bottom of this issue. First lets back up your device and update to the recent iOS version 11.1.2. Let us know if that helps.,2652582,2652584.0
1036234,Morrisons,False,Sat Oct 14 18:33:07 +0000 2017,@313184 Very sorry about this :( Please send me your More card number via DM :) Thanks - Chloe,1036235,1036236.0
1313423,159139,True,Fri Oct 27 10:10:01 +0000 2017,"@AmazonHelp There is one left. By the time I get a refund and then order it may not be there, so it's risky.",1313424,1313422.0
189617,160474,True,Wed Oct 04 10:46:05 +0000 2017,@British_Airways It should have been. BA2758. Apologies. The issue imho was that the Pilots were not fully appraised of the situation,189616,189618.0
640459,AskAmex,False,Wed Nov 22 20:09:13 +0000 2017,"@271949 Hi, thx or reaching out to us. Have you contacted Membership rewards regarding your points? ^K",640456,640460.0
811530,313352,True,Thu Oct 12 18:59:15 +0000 2017,@TacoBellTeam I was in the drive through line from start to finish for a solid 40 minutes,811532,811529.0
1040803,TMobileHelp,False,Thu Nov 16 21:09:46 +0000 2017,@366196 @115913 Hi! Thanks for getting back to me. I'm showing we last spoke last week and this sounds like a different issue. Send me a DM and we can get this cleared up. Thank you! *AlissaFast,1040802,1040804.0
2864782,AmazonHelp,False,Mon Nov 27 23:49:56 +0000 2017,"@795707 Sounds like you were blindingly struck by our good deals! ⚡ No worries, if you ever need to return anything bought in error, you can always refer here: https://t.co/eFtktFlqMS ^FD",2864783,2864784.0
1279163,419324,True,Thu Oct 26 16:58:02 +0000 2017,@Delta Well every time I sit on a plane I keep hearing a weird noise like a TiC ToC,"1279165,1279166,1279167,1279168",1279162.0
640889,272048,True,Wed Nov 22 20:57:46 +0000 2017,@VirginTrains Is this still the case or have Services been stopped...??,640891,640888.0
2260983,658321,True,Sat Nov 11 01:52:35 +0000 2017,@658320 @SouthwestAir @126260 You are giving me post traumatic algebra class syndrome!,2260982,2260984.0
727361,comcastcares,False,Fri Oct 06 17:51:23 +0000 2017,"@294241 I can look into the charges. Please verify the address, phone number, and name on the account in a direct message to get started. -Tom",727362,727359.0
1534499,British_Airways,False,Fri Nov 03 23:51:10 +0000 2017,"@475880 We're sorry to hear this, Steph. We hope you didn't have too long to wait before you boarded. ^JR",1534500,1534501.0
1000580,356882,True,Sun Oct 15 16:04:21 +0000 2017,@GWRHelp ‘Replacement bus service’ 3 words  guaranteed to bring normally strong people to their knees,1135459,1000579.0
2949389,814531,True,Wed Nov 29 17:01:38 +0000 2017,@117086 Sou o feliz proprietário de um - #FireTvStick - acabou de chegar ✌️✌️✌️bora fazer #unboxing - abandonando meu Apple TV de 3ª geração. - Amazon traga toda a linha para o Brasil 🙏🏻 https://t.co/cthhL3tSlP,2949387,2949391.0
1453729,217027,True,Thu Nov 02 20:02:59 +0000 2017,@457366 @AmazonHelp  https://t.co/L0qW9jKs7w,1453730,1453728.0
1564174,325710,True,Sat Nov 04 15:09:37 +0000 2017,@Uber_Support This has been unpleasant for me. To fix this you should refund me more as your phone driver support agent was rude as well.,1564176,1564173.0
642430,UPSHelp,False,Wed Oct 04 19:31:50 +0000 2017,"@272494 I am sorry we have upset you. Our team would like to help, please DM the details and include the tracking number. ^TV https://t.co/wKJHDXWGRQ",642428,642431.0
726152,293627,True,Wed Oct 11 16:20:30 +0000 2017,"@AmazonHelp Thank you , have filled in the required details",726153,726151.0
2930409,251412,True,Wed Nov 29 09:03:54 +0000 2017,"@Uber_Support TYSM again, my data won't appear in your system. My hotel booked and I paid cash.",2930411,2930408.0
108072,139996,True,Thu Nov 23 18:52:12 +0000 2017,@AmazonHelp Do you realise how unhelpful that response is? What do you suggest I do? Stay at work until 8pm? Change delivery to my home address and hope it’s delivered in the evening? Or just not shop with you? I’m all ears.,108071,108073.0
513228,238091,True,Fri Dec 01 23:52:28 +0000 2017,"@SouthwestAir Absolutely, let me know if you are aware of any jobs in commercials I would love to advertise for you.",513230,513227.0
1552131,480261,True,Sat Nov 04 03:52:03 +0000 2017,@AlaskaAir 3408. What’s with the delay?,1552133,1552130.0
2117237,624035,True,Wed Nov 08 19:18:41 +0000 2017,@AppleSupport I worked this morning on both my phones. Thanks for reaching out!,2117239,2117236.0
905965,TMobileHelp,False,Tue Oct 10 13:51:39 +0000 2017,"@335086 We'll check out that area together, DM me so we can get started https://t.co/Nr93OTLzg7 *TaylorBest",905966,905967.0
2574716,O2,False,Thu Nov 16 20:42:57 +0000 2017,"@730127 It's completely random John, we're always on the lookout for surprise opportunities. Could be you in the future 😄",2574717,2574718.0
1244048,SpotifyCares,False,Tue Oct 17 10:10:12 +0000 2017,"@411864 Hmm. Can you try logging out and back in? Also, does restarting your devices help at all? Keep us posted /RS",1244049,1244047.0
883911,329903,True,Fri Oct 20 22:13:51 +0000 2017,"@AmazonHelp Guaranteed delivery was originally 10/19. It arrived at a city about 5 miles from me on that day; current estimate is 10/21, 2 days late.",883909,883913.0
1433778,452904,True,Thu Nov 02 13:36:16 +0000 2017,@Uber_Support __email__,1433780,1433777.0
331687,194984,True,Sun Oct 08 11:11:44 +0000 2017,@AppleSupport Thank you. I did have to recently as it wouldn't take my usual password due to having to change my iTunes one via iMessage &a keychain one,331688,331686.0
798570,AirAsiaSupport,False,Sat Oct 28 15:24:12 +0000 2017,"@310379 Hi There, we has respond you via DM , see you there! :) Anwar",798571,798568.0
1147138,316912,True,Wed Oct 25 19:33:48 +0000 2017,"@Uber_Support Email me now. I have to start over every time. Look at ALL THE NOTES about my 20%, and your drivers hacking me",1147139,1147136.0
1558873,Tesco,False,Sat Nov 04 13:11:43 +0000 2017,"@481765 Can we have your full name, address and email please? We can refund by post or email voucher. Which is best for you? Thanks - Ian",2006957,1558872.0
314111,SpotifyCares,False,Fri Oct 06 21:35:57 +0000 2017,@190993 That's odd! Let's try reinstalling Spotify following these steps: https://t.co/3FU57oyTNJ /BH,314110,314112.0
682538,282892,True,Sat Oct 21 13:28:43 +0000 2017,@AmazonHelp It's blank. I seen it twice but I don't know how long I've ben charged it. Over summer my granddaughter bought w Echo bought $100's toys,"682540,682541",682537.0
799827,310602,True,Thu Oct 12 15:28:59 +0000 2017,@VerizonSupport And we still not have service since 3 weeks ago. We have a critical situation bcuz this. Account# 7182252402983 177,"800625,800627",799826.0
897013,SW_Help,False,Fri Oct 13 18:35:14 +0000 2017,"@333011 Hi Alice, please speak to your on board guard as he may be able to assist ^JM",897014,897015.0
2197956,168989,True,Fri Nov 10 00:32:39 +0000 2017,@642921 @134202 @TMobileHelp @172439 I have the unlocked version. It says it has all of T Mobile bands. I dunno..,"2197957,2197955",2197898.0
217960,167962,True,Wed Oct 04 19:39:00 +0000 2017,@167960 @116136 Chill they employ the homies lol,217959,217961.0
295748,186441,True,Wed Sep 13 08:30:38 +0000 2017,@VirginAtlantic @186442 Being passed around all the time - in the meantime I am owed over £1k 😩,295750,295747.0
2799060,ChipotleTweets,False,Tue Nov 21 23:16:25 +0000 2017,"@372362 I'm sorry for any issues. If you're having specific problems, you can reach out at https://t.co/0f6pFdYU9j -Tay",2799061,2799062.0
175054,157080,True,Fri Nov 24 23:38:22 +0000 2017,"@AskTarget 2911 Jamacha Road, El Cajon, CA 92019",175056,175052.0
1183528,BofA_Help,False,Fri Nov 03 22:30:41 +0000 2017,"@398315 Hi, we’re here to help; let us know what we can do. ^jv",1183527,32705.0
1275335,ChipotleTweets,False,Mon Oct 30 15:42:47 +0000 2017,@418543 I think I would make a good Jay to your Silent Bob. -Gabe,1275334,1275336.0
2763846,773122,True,Mon Nov 27 02:08:51 +0000 2017,@TMobileHelp @115913 I am mad that I can not get buy get one free phone just went to tmobile and I do not qualify because of my plan,2763848,2763844.0
111793,AmazonHelp,False,Thu Nov 23 13:21:00 +0000 2017,"@140831 We wouldn't have access to your account from here for security reasons. I'm sorry to hear about your call, what was advised when you spoke with us? ^NV",111792,111794.0
819449,315202,True,Thu Oct 12 21:36:28 +0000 2017,@sainsburys - you are correct re the trolley's. I must have either found a dud or have been inept! Thanks for checking.,819451,819448.0
750707,299427,True,Wed Oct 11 17:27:13 +0000 2017,@115722 After having to call in 3 times only to have a scheduled repair happen this morning they were late and had to reschedule to Saturday,750706,750708.0
1405340,446713,True,Sat Oct 28 18:41:38 +0000 2017,@AmazonHelp Amazon shipping,1405342,1405339.0
3669,116591,True,Sun Nov 26 00:16:21 +0000 2017,@comcastcares  https://t.co/r3Gr2SEyQf,3668,3670.0
2841732,135810,True,Mon Nov 27 18:03:38 +0000 2017,@AmazonHelp Pour une première commande super. J’ai envoyer un fax. le compte Amazon est à mon nom mais ont a acheter avec la CB de mes parents j’ai donc mis LEUR RIB à eux Sa suffirats??,2841734,2841731.0
2964437,Ask_Spectrum,False,Wed Nov 29 21:52:28 +0000 2017,"@817914 Hello Jose. My apologies for any frustrations or inconvenience. If you’d like to DM your account details (phone number and full address), I’d be happy to check into this for you. ^MG","2964438,2964439",2964440.0
2467184,705935,True,Sat Nov 25 22:40:08 +0000 2017,"@AmericanAir Just DMed you, thanks!",2467183,2467185.0
1690805,222540,True,Mon Nov 06 20:35:42 +0000 2017,@AmazonHelp I’m fed up of going around in circles- please help this be resolved,1690807,1690804.0
1046220,GloCare,False,Sat Oct 14 18:48:04 +0000 2017,"@367320 Hello Dark Beasth , Line check shows you have invited guest sharing data with you. UO",1046221,1046222.0
1299225,423651,True,Thu Oct 26 23:12:11 +0000 2017,@115714 I have been on chat for over an hour and all they did was place in a ticket,"1299224,1299226",1299227.0
2916475,Uber_Support,False,Tue Nov 28 23:51:35 +0000 2017,@807250 Here to help! Send us a note here; https://t.co/K05RdmK3t4 and our team will be able to assist!,2916476,2916477.0
321767,AppleSupport,False,Sat Oct 07 13:23:26 +0000 2017,@192651 We can help with iMessages.  Are you using any other devices with the Mac for iMessage?,321768,321769.0
1905846,AppleSupport,False,Wed Oct 25 13:24:19 +0000 2017,"@413147 We want your wife to have access to her info on her new iPhone 8. Please send us a DM, so we can gather a few details. https://t.co/GDrqU22YpT",1905847,1905848.0
2684731,sainsburys,False,Sun Nov 19 16:40:56 +0000 2017,"@562583 My apologies Ian. A manager may have been able to offer an alternative solution, but this would be at the discretion of the store. I can only apologise for the disappointment this has caused. Reid",2684732,2684729.0
1896578,VirginTrains,False,Wed Oct 18 13:11:49 +0000 2017,@565271 Have you spoken to the team to see if there are any other food options? We'll also feed this back to our Catering team ^KS,1896579,1896577.0
1301740,217029,True,Mon Oct 16 10:27:37 +0000 2017,@LondonMidland From Nuneaton to Euston,1301742,1301739.0
1139994,SouthwestAir,False,Tue Oct 24 14:35:21 +0000 2017,@388364 Sorry for the delay & certainly understand your concern. Our airport Employees are best equipped and ready to rebook you if necessary. ^CF,1139993,1139995.0
2592974,VirginAmerica,False,Fri Nov 17 08:36:41 +0000 2017,"@734327 I am sorry can you tell me what is going on?
 -Andre",2592975,2592972.0
1407645,AmericanAir,False,Wed Nov 01 20:07:31 +0000 2017,"@447193 We want our customers to be aware of our great offers however, that's definitely more than the norm. Our apologies for any inconvenience.",1407644,1407646.0
2539544,Delta,False,Sun Nov 12 17:53:18 +0000 2017,"@722204 Okay, thanks for your patience. There isn't any availability at the moment. We may be able to wait list you. *HKC",2539539,2539545.0
1232000,408954,True,Sat Nov 25 19:55:08 +0000 2017,@AmericanAir You charged me $25 to check my bag!,1232002,1231999.0
2026893,AskTarget,False,Mon Nov 06 18:57:48 +0000 2017,@599369 This is not the kind of experience we want our guests to have. Please clear cache/cookies. Call our team at 800.591.3869 for assistance. https://t.co/bEVlRVM6db,2026894,2026895.0
1347268,Safaricom_Care,False,Fri Oct 27 17:09:12 +0000 2017,@299519 Kindly be patient as this shall be done from morning ^MT,1347269,1163868.0
1340123,VirginTrains,False,Fri Oct 27 15:52:48 +0000 2017,"@432575 Apologies Jenny, we weren't aware of this until just now so we're so sorry about that ^HP",1340124,1340121.0
2627618,AmazonHelp,False,Fri Nov 17 19:07:31 +0000 2017,"@742148 Comprendo Patricia. Debido al tiempo que ha pasado y para que tengas un respaldo por parte de Amazon te aconsejaría presentar la Reclamación de la Garantía AZ. Puedes encontrar más información mediante el siguiente enlace: https://t.co/pkaSL0fbRB 
Saludos, 
^DB",2627619,2627617.0
307180,AmazonHelp,False,Fri Oct 06 23:56:32 +0000 2017,"@189283 No worries, Tristan! Please use the skip sign in option below the yellow sign in bar. ^ML",307181,307182.0
1296865,Tesco,False,Thu Oct 26 22:12:49 +0000 2017,@420912 If sales are good on a particular item they will do a second bake so they can cater to customer’s needs. Ty – Darren 3/3,1296866,1296867.0
817085,Delta,False,Thu Oct 12 19:27:53 +0000 2017,@314601 ...know.  *AJZ 3/3,817084,817086.0
26118,121710,True,Thu Nov 02 19:45:15 +0000 2017,@121705 @121706 @SW_Help @121707 @120586 #100daydeepclean https://t.co/7NOO3DdtpX,"26125,26126",26112.0
2271843,660935,True,Fri Oct 20 09:19:45 +0000 2017,@660934 @524087 @AppleSupport @132995 If I had 35k I wld hav bought one +5.  .. And this fella choose to buy outdated Apple 7 just to show off,"2271844,2271845",2271842.0
257022,177140,True,Thu Oct 05 18:48:19 +0000 2017,@AsurionCares It's the original.,257020,257024.0
1529654,UPSHelp,False,Fri Nov 03 19:58:32 +0000 2017,@474751 Would you like us to check on this for you? Use the link to DM us the tracking number. ^CK https://t.co/wKJHDXWGRQ,"1529655,1529656,1529657",1529658.0
1505020,469294,True,Tue Oct 17 22:06:53 +0000 2017,@SpotifyCares Just a way too long loading page,1505021,1505019.0
2369591,293134,True,Tue Nov 14 00:03:37 +0000 2017,@AmazonHelp It’s not around at all. Says it was delivered around an hour ago. It’s not on any neighbors’ porches and no one signed for it.,2369589,2369593.0
2089406,444897,True,Wed Nov 08 01:55:14 +0000 2017,@115993 i literally have $94 in return charge fees because i didn’t know my uber account was still tied to your service. so please refund me the $94 thanks,2089405,2089407.0
2002825,Delta,False,Fri Nov 03 23:01:57 +0000 2017,"@592235 For several hours, there has been deicing, weather and ground delay programs in the Seattle area. Do you need rebooking assistance? *TSL",2002826,2002827.0
578336,256144,True,Sat Dec 02 23:20:08 +0000 2017,"@airtel_care Thank you for your reply. 
This is my contact number 
09024869363","578335,578337",578338.0
447040,220898,True,Thu Nov 30 19:44:49 +0000 2017,@comcastcares This service is not for free.,447038,447041.0
662539,hulu_support,False,Thu Nov 23 01:33:12 +0000 2017,"@277856 We're here for you, Mike! Let's try: https://t.co/wAoEicy9CF. Call/chat if not resolved after those (https://t.co/6YdK7bvQN7).",662540,662541.0
627405,268588,True,Sun Nov 26 13:17:01 +0000 2017,@AldiUK Thank you for your help. CS confirmed it is suitable for vegans and I made these mushroom ‘sausage’ rolls https://t.co/IPMHKBULbZ,627407,627404.0
227201,125005,True,Thu Oct 05 07:15:45 +0000 2017,@115722 Do you know what update i am getting for the DVR box ^BAB,227199,227202.0
2798204,CenturyLinkHelp,False,Tue Nov 21 22:00:02 +0000 2017,@780738 Try power cycling your modem. You should be good now. :) -Mike,2798202,2798205.0
2072129,AppleSupport,False,Sat Nov 25 14:40:01 +0000 2017,@612860 Thank you for reaching out to us. We're happy to help. Take a look here for more info on identifying and reporting phishing attempts:  https://t.co/LNMCdqt6fD,2072130,2072131.0
2774646,775442,True,Tue Nov 21 17:42:10 +0000 2017,@GWRHelp This is our reference GWRR171121BJGT. A taxi was the only form of transport at 11.50 pm and he only missed he’s train due to delays. Yet you will not refund the £45 spent on a taxi. Better for a 57 year old to freeze at a train station !!,2774648,2774645.0
2032261,ChaseSupport,False,Wed Oct 18 21:54:28 +0000 2017,@600946 We understand that having ATMs near you is important. We will share your feedback. ^AR,2032262,2032263.0
1793208,Ask_Spectrum,False,Thu Oct 12 03:13:27 +0000 2017,@295360 I apologize for the inconvenience. If we can be of further assistance please feel free to reach out to us directl... https://t.co/1onZiFGHXI,"1793209,1793210,1793211",1793212.0
531543,AmazonHelp,False,Sat Dec 02 10:42:30 +0000 2017,"@243139 Sorry to hear that, Hayley. Without revealing any personal information, can you tell me a bit more about the issue?^TI",531542,531544.0
2262715,658746,True,Thu Nov 09 16:04:29 +0000 2017,@SouthwestAir I’m not not stepping foot on another @SouthwestAir plane until you answer. $600+ paid and your employee rejects my ticket? Why?!?,2262714,2262716.0
2724820,GreggsOfficial,False,Mon Nov 20 11:48:50 +0000 2017,@764221 They're scheduled for before 9am but they did arrive late today unfortunately!,2724821,2724822.0
2762699,AmazonHelp,False,Tue Nov 21 07:53:00 +0000 2017,@171091 I understand your concern. You may check the exchange eligibility options once the sale starts. ^JS,2762700,2762701.0
2491772,O2,False,Wed Nov 15 18:34:00 +0000 2017,"@711403 We're sorry for any inconvenience Victoria, we'd be sad to see you go. We're unable to guarantee a fault free service, but we'd always work hard to get things resolved ASAP. Have you registered for updates?",2491774,2491770.0
1038891,AskPayPal,False,Thu Oct 12 20:48:05 +0000 2017,@365808 I am sorry for my delay. I responded to your DM and I will be happy to help you through there. ^GA,1038892,824530.0
1124776,GWRHelp,False,Mon Oct 23 06:34:23 +0000 2017,@385214 Hi Matt. Apologies for the delay to your journey this morning. This is due to more trains than usual needing repairs at the same time. Rach,1124775,1124777.0
689448,284753,True,Sat Nov 25 14:48:41 +0000 2017,@AmazonHelp This takes to amazon India https://t.co/7WplbzfEo8.. is that fine to send email there ?,689450,689447.0
733345,295470,True,Wed Aug 02 06:09:34 +0000 2017,@GWRHelp The 7.05 from Twyford to London Paddington is again late again,733344,733346.0
394746,sprintcare,False,Mon Oct 09 17:57:19 +0000 2017,@204602 I am sorry you are having this issue I will be happy to assist you with resolution. -FR,394747,394748.0
1779338,534612,True,Wed Oct 11 17:39:27 +0000 2017,@HPSupport @116230 @122425 Pls provide any link to install,1779336,1779339.0
2518451,717383,True,Thu Nov 16 00:28:59 +0000 2017,@SpotifyCares Uhh sharing songs you’ve saved to your music but as an entire playlist to send to someone. Also being able to create a log in so I don’t have to use Facebook,2518453,2518450.0
812493,AmazonHelp,False,Sat Nov 25 09:37:32 +0000 2017,"@313598 That's odd! I'm sorry to see the condition in which you've received this book.  You can initiate a return request here:https://t.co/dgreAZQ5qf Also, I've passed on your experience as feedback to the relevant team internally to ensure such instances aren't repeated. ^EM",812494,812495.0
2553634,725264,True,Thu Nov 16 04:23:59 +0000 2017,"@725263 @ATT Try putting it in flight mode then turn that off,  if on cell",2553633,2523941.0
757755,301084,True,Thu Oct 12 10:05:16 +0000 2017,@AmazonHelp @115851  sorry to bother you but Amazon did mentally harass with me specially for this product.Pls do the needful. Pls escalate till high,"757756,757757,757758,757759",757753.0
2752065,AmazonHelp,False,Mon Nov 27 00:08:07 +0000 2017,"@770458 Olá, Mrs. Ackles! Que bom que você está gostando do nosso conteúdo. Já preparou pipoca? 🤔 ^CR https://t.co/NJ9Y5xnlLB",2752066,2752067.0
604782,263761,True,Wed Nov 29 22:44:50 +0000 2017,"@British_Airways 1st to board at LHW, last to board at IAH. Bags spread throughout the cabin which is difficult with a 4 month old. Cabin Crew were as helpful as they could be but ground crew demonstrated a huge difference in customer service to their UK counterparts.",604784,604781.0
906749,SouthwestAir,False,Sat Oct 21 00:38:56 +0000 2017,"@335295 We're sorry for the frustration, Sabrina. We appreciate your patience & will do our best to make up some time in the air tonight. ^CT",906748,906750.0
2271436,AmazonHelp,False,Thu Oct 19 18:44:25 +0000 2017,"@660843 Sorry to hear you're having issues with the tickets, Vic! By 'Chase them' do you mean you've reached out to that support team? ^JD",2271437,2271438.0
744989,295406,True,Wed Oct 11 16:15:18 +0000 2017,"@LondonMidland Rugely Trent valley. Moving now, conflicting info. group of teens on now, really loud and rude. no conductor",744991,744988.0
944852,339391,True,Sun Oct 22 13:09:21 +0000 2017,"@AmazonHelp Complaint still not resolved. Have written to cis@amazon, invetigate@ and account-assist @115821.in",944855,944851.0
1928250,UPSHelp,False,Fri Oct 27 19:06:30 +0000 2017,@573852 That is great news! Do you have the tracking number from that package so we can pass the compliment on to the driver? Please DM ^KM https://t.co/wKJHDXWGRQ,1928251,1928252.0
2251899,656005,True,Sun Oct 29 15:49:58 +0000 2017,@AmazonHelp Yeah. Your idiot driver can't locate my building. My big complex that gets Amazon packages daily in SEATTLE. YOUR HQ. SECOND TIME NOW.,"2251901,2251902",2251898.0
6291,710497,True,Wed Nov 15 08:13:29 +0000 2017,@AirAsiaSupport I need help to change my booking information. The gener of my girlfriend from Mr. NGUYEN NGOC DIEP to Ms. NGUYEN NGOC DIEP. My booking number is TWVGHQ. https://t.co/6DH5BL3h9c,2487688,5965.0
439697,215662,True,Wed Oct 11 12:09:22 +0000 2017,@AmazonHelp Reverted but failed. Share correct email id,439698,439696.0
407947,212248,True,Mon Oct 09 23:22:12 +0000 2017,@AppleSupport And after that it takes a couple minutes to finally start installing,407948,407946.0
1577331,AppleSupport,False,Sat Nov 04 18:42:00 +0000 2017,@485855 Thank you for reaching out to us. We're happy help. Can you tell us if this happens when using a certain app or apps?,1577332,1577333.0
2476619,707930,True,Wed Nov 15 15:27:11 +0000 2017,@O2 I am on a 4g contract and both my and my daughters phone have reverted to 3G... and I had to get new packages to fix the issue...have you got a system fault,2476621,2476617.0
599181,262122,True,Sun Dec 03 20:28:54 +0000 2017,@ChipotleTweets Of course!,599178,599182.0
676775,281440,True,Wed Nov 22 23:00:29 +0000 2017,@281441 @281442 @131187 @247 @ATT Who is your cell provider now? I’m curious because I’m thinking of switching providers,676774,676776.0
1550415,479862,True,Sat Nov 04 00:09:25 +0000 2017,"@115955 Also, it’s been repeating for almost 10 minutes.",1550414,1550416.0
2273281,661267,True,Sat Nov 11 11:25:59 +0000 2017,@AmazonHelp Si esta todo correcto es vendido y gestionado por amazon,2273280,2273282.0
629011,269011,True,Wed Oct 04 08:06:35 +0000 2017,"@160984 @264110 @115900 @comcastcares Just letting you know it's here as well. I'm not sure what is going on, but we have no dns available. So it's an internal problem. Not State",629010,629012.0
274186,idea_cares,False,Fri Oct 06 05:11:29 +0000 2017,"@181513 We are here to help.Please share with us your contact number and elaborate on your concern so we will address it. Rgds,Pradnya https://t.co/LBfZgLCSfr","274185,274187",274188.0
2115228,623594,True,Wed Nov 08 15:41:38 +0000 2017,"@VerizonSupport @115725 @115722 @116136 @comcastcares On hold on land line now 1 hr 2 min, cell 15 min. Unreal.",2115226,2115229.0
1546040,478780,True,Sat Nov 04 06:54:52 +0000 2017,@AmazonHelp Yeah checking that update only I got to know that it hasn't been shipped. Something went wrong while sending the message then I guess.,"1546042,1546043",1546039.0
1428459,451804,True,Thu Nov 02 00:14:34 +0000 2017,@AirAsiaSupport Why it's took so longgggggggggggggg,1428458,1428460.0
55533,DellCares,False,Wed Nov 29 11:21:55 +0000 2017,@128594 We will get back to you within the next 2 to 3 business days once we receive the update from the Service Center team. ^DL,55535,55530.0
202102,MicrosoftHelps,False,Sat Sep 02 00:43:00 +0000 2017,"@163736 Hi, Maxwell. Let's sort this out. Which Office version are you using? Are there any changes made before?",202101,202103.0
2381019,147407,True,Sun Nov 26 17:28:45 +0000 2017,@GooglePlayMusic Thank you:),2381017,2381020.0
2269551,660401,True,Sat Nov 11 07:49:19 +0000 2017,"@118197 I am totally fed up and just want to return the laptop and get my money back, pls resolve this urgently;",2269550,2269552.0
1297574,423226,True,Thu Oct 26 22:50:21 +0000 2017,@SpotifyCares Thank you for the fast response and consideration.,1297576,1297573.0
2701010,131971,True,Sun Nov 26 22:15:35 +0000 2017,@AdobeCare @115769 Using Lightroom Classic CC on a Mac BookPro running High Sierra 10.13. Importing from my local drive. I also periodically get an error message saying CC needs to be repaired and can't open.,2701007,2701019.0
1428177,451749,True,Sun Nov 12 19:25:06 +0000 2017,@YahooCare I just signed in and it seems to be able to authenticate and send email. Thank you,1428176,1428178.0
223101,214275,True,Tue Oct 10 02:41:32 +0000 2017,"@115911 @117159 I already have 2 lines , can I still buy a Note 8 and get one free ?",416244,223090.0
398766,AmazonHelp,False,Tue Oct 10 11:48:00 +0000 2017,@210304 We've not received your details yet. Kindly fill in the details using the link again. We'll get back to you soon. ^AP,398767,398765.0
622791,Uber_Support,False,Wed Nov 22 17:28:31 +0000 2017,@267823 We want to follow up. Please DM us with additional details of your support inquiry.,"622790,622792",622793.0
648828,262166,True,Wed Nov 22 22:11:10 +0000 2017,"@AmericanAir @AmericanAir @2189 I’m wondering what my boss would say if I had a report due but I said “sorry, due to maintenance issues, I’ll be getting that to you 6 hours late.” Can we fire you? #flt420 #flight #travel #cantblametheweather",648830,648827.0
2470125,AmazonHelp,False,Wed Nov 15 11:06:28 +0000 2017,"@706559 Hi James, thanks for getting in touch. Without posting any of your account details, can you tell us how we can help you? ^BZ",2470126,2470127.0
948510,344938,True,Tue Oct 31 02:43:16 +0000 2017,"@AmazonHelp リプライありがとうございます。
返品は未開封､未使用のみですよね？
このフィルムが入っていた袋と箱は開封しましたし、クリーナーは使用したのでどうしようかと、、",948512,948509.0
922307,SouthwestAir,False,Sat Oct 21 12:28:21 +0000 2017,"@338947 It just means that if the bag happens to not make it, then we can't pay to have it shipped, but you would be able to pick it up still. ^AC",922306,922308.0
2723475,GWRHelp,False,Mon Nov 20 11:17:47 +0000 2017,@763972 Any items found on our services would be passed the Lost Property Office at Bristol Temple Meads. However occasionally a customer may hand an item in at another operators station which is probably why that advice was given. Lewis,2723473,2723476.0
328058,AmazonHelp,False,Sat Oct 07 17:15:00 +0000 2017,@194209 Sorry about the cancellation of the order. Please revert to the email you've received 1/2 ^HD,328060,328054.0
314484,191088,True,Sat Oct 07 06:42:41 +0000 2017,@AmazonHelp 注文した物はちゃんと届けてください。勝手にキャンセル対応しないでください。,314486,314483.0
1340064,429670,True,Fri Oct 27 17:42:49 +0000 2017,@VirginTrains Ok. Thank you for your quick response.,1340065,1340063.0
784649,ATVIAssist,False,Thu Oct 12 07:53:50 +0000 2017,"@307240 We are working to get you playing asap, be patient and stay tuned for the update. ^AN","784650,784651,784652",784549.0
2440866,AppleSupport,False,Tue Nov 14 22:58:26 +0000 2017,@700029 Is your screen turning off but the iPhone is still powered on or do you lose power to the entire device? Let us know. We'd be glad to help.,2440867,2440868.0
81192,133697,True,Thu Nov 30 13:17:38 +0000 2017,"@SouthwestAir Thank you very much, I would much rather have the airline I fly on ensure as much safety as possible and not risk anything. Customer service is why I continually fly Southwest Airlines. Gary Kelly would be proud! -Danny H, Chicago IL",81191,79766.0
744370,278176,True,Fri Oct 06 23:29:25 +0000 2017,"So I had to hop off his car, request a new ride so I had to pay more than 10$ for two rides when I only needed one!!!! @Uber_Support",744368,744372.0
643146,TacoBellTeam,False,Thu Oct 05 01:05:39 +0000 2017,@272691 Oh no. Where did you get this?,643147,643148.0
189153,sprintcare,False,Wed Oct 04 12:57:51 +0000 2017,@160384 This is not good K! How long have you been experiencing this issue? Can you DM us the ZIP code of the specific location? - AM,189151,189154.0
1526709,474090,True,Sat Nov 04 04:25:59 +0000 2017,@474089 @ChipotleTweets Hahahah,1526710,1526707.0
1328318,AskVirginMoney,False,Mon Oct 16 12:02:22 +0000 2017,"@429896 Thanks for getting in touch Bhanu, would you like us to look into anything at this end for you? ^AR",1328319,1328320.0
1845661,188910,True,Wed Oct 18 13:14:47 +0000 2017,"@TMobileHelp I do have 1 question do you know if my Tmobile store in Marina, Calif has the V30 in stock",1845662,1845660.0
982510,115911,True,Wed Oct 11 20:57:21 +0000 2017,@352954 Ouch. What issue are you running into? *KeithM,982509,982511.0
574384,255097,True,Sun Dec 03 06:54:25 +0000 2017,@VirginTrains When?,574386,574383.0
1644081,Delta,False,Mon Nov 06 01:10:08 +0000 2017,@502442 Hello! I am here to help. Could you provide your confirmation number via DM so I can take a look for you? Thanks. *TDL... 1/2,1672121,1644080.0
1519328,472392,True,Fri Nov 03 16:37:09 +0000 2017,"@Ask_Spectrum Under my account, saying there's a service outage and to just wait. What's the ETA on fixing this!!! So frustrating",1519330,1519327.0
2247604,654974,True,Fri Nov 10 18:31:29 +0000 2017,"@AskPlayStation As soon as I go to sign in, it comes up with the same message; ""This feature is temporarily unavailable. Please try again later. ( CE-41489-6).""","2247603,2247605",2247606.0
250763,175599,True,Thu Oct 05 17:20:55 +0000 2017,@175600 @13030 @115913 @115911 @TMobileHelp we still good with the Netflix on us right?,250762,250764.0
638234,AdobeCare,False,Wed Nov 22 21:00:51 +0000 2017,"@271342 Do you have a Captivate license? If so, you can contact us via phone/chat here: https://t.co/eOx0ERSksz Thanks! ^Madison",638235,638232.0
496936,233570,True,Fri Dec 01 20:22:17 +0000 2017,@233571 @115817 Now it says due by end of the day on the 4th. So a week after my order. Not really worth the cost of shipping in my opinion. Any comment @233571 ?,"503770,503771",496935.0
952256,345925,True,Wed Oct 11 07:09:44 +0000 2017,@345924 @SW_Help New system. No more void days. You have to make a delay repay claim every time you are delayed 😡,952255,952257.0
1337797,336723,True,Mon Oct 16 12:59:28 +0000 2017,@marksandspencer Thank you- I’ve bought a weeks worth of them and they’ve all shrunk massively. You’re meant to be able to tumble dry them too?!,"1337796,1337798",1337799.0
669177,AmazonHelp,False,Thu Nov 23 16:04:00 +0000 2017,@171800 Thank you! ^NV,669178,669176.0
1132501,VirginTrains,False,Tue Oct 24 12:18:38 +0000 2017,@386870 Love it! ^MW,1132502,1132503.0
2971114,819512,True,Thu Nov 30 00:51:13 +0000 2017,"@UPSHelp For sure, or the same way I was going to get it last night?",2971116,2971113.0
2284325,comcastcares,False,Sat Nov 11 07:43:01 +0000 2017,@663826 Can you tell me exactly what's going on with your cable so I can be of more assistance? -KJ,2284323,2284326.0
1578263,200517,True,Sun Nov 26 03:04:26 +0000 2017,@486079 @Uber_Support @63799 What are the chances your journalist would see that phone again if s/he left it in a restaurant or tavern? This sounds like an unfair criticism.,1578264,1578261.0
2868810,Uber_Support,False,Tue Nov 28 04:06:43 +0000 2017,@575297 Here to help! Please confirm your email address or phone number through direct message so we can further assist.,2868811,2868808.0
1915711,570622,True,Thu Oct 26 00:47:56 +0000 2017,@115873 Suddenly I told him to take the break before hitting but the difference between hit and my call was 1-2 second only. Thanks God I am safe.,1915710,1915712.0
1911524,412741,True,Thu Oct 26 01:13:29 +0000 2017,"@53955 I'm a small company & @116068 is #bullying me-costing me more time, frustration, & MONEY-& blocked out of Wordpress because of ""security""",1911523,1911525.0
1150249,marksandspencer,False,Tue Oct 24 14:56:34 +0000 2017,"@257365 Oh no! Sorry to see this Carly, please pop the packaging along to store and our team will be happy to help further :)",1150250,1150251.0
1123363,AmazonHelp,False,Fri Oct 27 17:00:01 +0000 2017,@384925 I apologize for the frustration. Please write back to the email you received from (1/2)^SQ,1123364,1123361.0
1766273,comcastcares,False,Tue Nov 07 21:55:08 +0000 2017,"@531160 Hello, I do apologize for the calls and I'm happy to help! Can you please send a DM with the phone number? ~AT",1766274,1766275.0
2190870,SpotifyCares,False,Thu Nov 09 19:48:16 +0000 2017,@641326 2: Spotify profile. We have more info about the Friend feed at https://t.co/wMvSGHJapU. Let us know if you have any other questions /LM,"2190869,2190871",2190872.0
349496,British_Airways,False,Sun Oct 08 08:29:54 +0000 2017,@199174 inconvenience caused. 2/2 ^Linda,349497,349498.0
393738,608913,True,Fri Oct 06 06:00:25 +0000 2017,@Ask_Spectrum Y’all still “working” on it?    cause my internet is still going off and on. https://t.co/IpoWFbL41P,"2058822,2058824",393728.0
976747,351660,True,Sun Oct 22 09:37:12 +0000 2017,"@AmazonHelp Iam not happy with your service, worst people in Chennai customer care service,your delivery service is poor now","976749,976750",976746.0
1349337,360791,True,Fri Oct 27 17:38:12 +0000 2017,@TMobileHelp @115913 Credit available on my account for 1 new iPhone? That's some bs. Now missed my chance to get the new iPhone. Thanks. 2/2,1349336,1349338.0
1703491,516402,True,Mon Nov 06 18:47:50 +0000 2017,@115993 “try our new instant transaction for a $0.25 fee!” yet y’all don’t even give me the option to choose it,1703490,1703492.0
1393380,AzureSupport,False,Mon Oct 16 16:26:18 +0000 2017,@444058 That's a great idea. Could you also record that here for our Product Team: https://t.co/FSd94qIGmM ^JI,1393381,1393379.0
1603625,492129,True,Sun Nov 05 12:22:15 +0000 2017,@British_Airways Hi David will that cover us all the way to Glasgow? And just to confirm once luggage checked in JFK we won’t see it again till Glasgow?,1603627,1603624.0
1715654,AmazonHelp,False,Tue Nov 07 03:53:28 +0000 2017,@119535 I get you being upset. We certainly did not expect this to happen. Canceled orders are followed by an email 1/2 ^AR,1715655,1715653.0
1263402,AmazonHelp,False,Thu Oct 26 11:51:27 +0000 2017,@415888 No worries. We'll reach out to you shortly. Appreciate your patience. ^MS,1263403,1263400.0
2654930,hulu_support,False,Sat Nov 18 23:26:04 +0000 2017,"@748614 We want to help! What specific trouble are you coming across and which device is in use? To start, try: https://t.co/HXpLyTU79x.",2654929,2654931.0
1276862,sainsburys,False,Wed Oct 25 09:09:45 +0000 2017,@418866 Hi Ella! Which of our Canterbury stores would you like to see this in? I can log a request to hopefully start getting it stocked. Reid,1276860,1276863.0
1579148,486287,True,Sat Nov 04 04:57:31 +0000 2017,WOOOOOO! Had to turn my autocorrect off though. Idk how it even added it in there 🤔 @115858 fix ur damn shit i just bought this phone,1579147,1579149.0
2156956,633644,True,Thu Oct 19 11:18:21 +0000 2017,@AmazonHelp Hi I have checked all email folders and nothing has been received. It did say order has been placed after I paid,2156958,2156955.0
1315543,AmazonHelp,False,Fri Oct 27 07:33:31 +0000 2017,@427331 ご心配をおかけしております。メール便の場合はポストに投函して配達完了となります。ポストをご確認いただいても問題が解決しない場合は、カスタマーサービスまでお問い合わせください。https://t.co/J6YEizo6qC　MH,1315544,1315545.0
493248,232597,True,Sat Dec 02 13:35:26 +0000 2017,"@AmazonHelp @115850 @132994 @139570 @15316 @115821 Asking for adhar card now?
What is this harassment?
Did you ask for it before placing the order?",493250,493247.0
2024030,UPSHelp,False,Mon Nov 06 13:36:00 +0000 2017,@598598 I'm sorry for any frustration you may be experiencing! Please DM the tracking number and address so we can look at your options.^MM https://t.co/wKJHDXWGRQ,2024031,2024032.0
2832170,Uber_Support,False,Mon Nov 27 13:55:42 +0000 2017,@788525 Sorry to hear about that. Can you please send us a DM with your email address? From there we'll be able to assist further.,2832171,2832172.0
2459015,704238,True,Wed Nov 15 16:14:11 +0000 2017,"@Ask_Spectrum or you could have a robust process in place to ensure that all of your customers, not just the ones complaining, are continuously receiving the quality of service you are charging them for!","2459017,2459018",2459014.0
1510455,470586,True,Fri Nov 03 17:05:11 +0000 2017,@AmazonHelp All it mentions is that the carrier is Amazon Shipping.,1510457,1510454.0
355557,308537,True,Thu Oct 12 12:01:02 +0000 2017,@115850 Amazon are not capable to arrange return pickup & refund for your customer Order # 404-9266355-4116356 seller mistake.,"790648,790649",355541.0
7882,AdobeCare,False,Tue Oct 31 20:36:54 +0000 2017,"@117340 Hi Amy, could you please elaborate the issue for subscription after the Photoshop update so that we may help.    ^Tanuj",7877,7883.0
1544368,478371,True,Sat Nov 04 04:58:17 +0000 2017,Also wtf @VerizonSupport,"1544367,1544369",1544370.0
2265563,AmazonHelp,False,Sat Nov 11 05:19:00 +0000 2017,@659468 ご迷惑をおかけしております。カスタマーサービスにお問い合わせ頂いたとの事ですね。そのようにご案内があったのであれば、何らかの理由で返金処理が滞っている事が考えられますので、お待ち下さい。ご不明な点は引き続きカスタマーサービスまでお問い合わせ下さい。 EK,2265564,2265565.0
1752150,VerizonSupport,False,Tue Nov 07 18:40:25 +0000 2017,"@527871 What model router are you using?
^ACM",1752151,1752149.0
1219682,nationalrailenq,False,Wed Oct 25 14:50:31 +0000 2017,"@406163 Hi there, I'm afraid not, you must use your ticket during off-peak times.",1219683,1219684.0
2433019,698242,True,Tue Nov 14 21:13:23 +0000 2017,@115940 Like i did the @115888/Hulu deal. And y’all took money out of my account but then don’t let me access Hulu lol that’s so lame,2433018,2433020.0
1061640,SpotifyCares,False,Mon Oct 23 14:55:10 +0000 2017,@370672 Got it. Can you also fire over your account's email address or username via DM? We'll take a look backstage /RC https://t.co/ldFdZRiNAt,1061641,1061638.0
374238,204729,True,Mon Oct 09 01:03:45 +0000 2017,@AppleSupport Never mind. I finally figured it out! Thanks though!,374240,374237.0
2924463,809236,True,Wed Nov 29 04:34:12 +0000 2017,"@AmazonHelp I've already sent this information via that link, now it says wait 12 hours. The link really doesnt provide a way to do this in real time.",2924464,2924462.0
1422040,GWRHelp,False,Mon Oct 16 17:56:53 +0000 2017,@265856 Hi Chris. What journey are you looking to make? Rach,1422041,1422042.0
813765,Ask_WellsFargo,False,Thu Oct 12 20:05:40 +0000 2017,"@313911 Thanks for making time to see us today, Michael! I hope this visit was friendly and efficient. ^EB",813766,813767.0
2158375,TMobileHelp,False,Thu Nov 09 05:14:12 +0000 2017,@468716 I just sent a DM! *EliseBlake,2158376,2158374.0
35986,753080,True,Tue Oct 31 05:28:44 +0000 2017,@AppleSupport I am an iPhone user n I like  apple earphones the most but one of ear plug is not working. bought my i phone in May2016. I am in canada,2675413,35977.0
2673125,GreggsOfficial,False,Tue Oct 31 11:09:46 +0000 2017,"@752578 Sorry, where was this?",2673126,2673127.0
1130124,386361,True,Tue Oct 24 11:43:08 +0000 2017,@Safaricom_Care I already tried that several times,1130126,1130123.0
247985,MicrosoftHelps,False,Thu Oct 05 15:59:53 +0000 2017,"@174927 Hi, Svetlin. We’re here to help. Does it happen to all of your browsers? Have you tried clearing cookies and cache?",247986,247987.0
1672188,ATVIAssist,False,Mon Nov 06 13:32:01 +0000 2017,"@508949 Hi there. I regret the delay. Please DM us your Gamertag, platform, COD Email address and the code you redeemed for it. ^HB","1672189,1672190",1672191.0
167237,154884,True,Fri Nov 24 16:18:10 +0000 2017,"@154885 iPhoneee! c: really craving the iPhone 8 Plus. With my current provider, theres no deal and the plan sucks. With Virgin Mobile, I get it SO MUCH BETTER!",167236,167238.0
1322444,428301,True,Fri Oct 27 09:20:32 +0000 2017,@AirAsiaSupport JI6G2C..My flight was a domestic flight is it still charges?. Thank you,1322442,1322445.0
2053252,DropboxSupport,False,Mon Jul 31 09:56:16 +0000 2017,"@607223 Hi there, is your Dropbox account quota showing the right used storage space? If not, have a look here: https://t.co/sO36oqswEd",2053250,2053253.0
2093159,618490,True,Wed Nov 08 00:30:40 +0000 2017,"@nationalrailenq I’ve got an open return ticket from Blackburn to Grantham and need to return to Grantham tomorrow, will I be okay to travel from Blackburn via Manchester Victoria to Leeds or won’t my ticket be valid?",2093158,2093160.0
1699567,515404,True,Mon Nov 06 22:02:21 +0000 2017,"@AzureSupport yep, seem to be, thanks",1699568,1699565.0
1476491,462797,True,Thu Nov 02 20:12:08 +0000 2017,@AppleSupport what’s good,1476490,1476492.0
260470,Delta,False,Thu Oct 05 21:11:16 +0000 2017,"@177982 Hi, Denise. Yes, there is a $150 fee associated with canceling a SkyMiles ticket. Do you need assistance completing this? *AMC",260471,260472.0
1140944,AmazonHelp,False,Tue Oct 24 15:47:01 +0000 2017,"@388565 ¿Te indicaron alguna explicación del atraso, Gema? ¿O te brindaron alguna opción de entrega? ^LG",1140945,1140942.0
1003491,357530,True,Sat Oct 14 12:37:14 +0000 2017,@ATT Roflol! Is this related to the supposedly fast (extremely slow) @126768 that won’t let me use Skype in @43978 ?,1003487,1003494.0
951658,345762,True,Tue Oct 31 22:30:08 +0000 2017,"@askvisa Oi Visa, estou num Ping pong agora. Me ajudem. https://t.co/fuJWCTTCBY","951659,951660",951657.0
2490669,AmazonHelp,False,Wed Nov 15 17:22:01 +0000 2017,"@711150 Hi, Colleen! Amazon Echo is a hands-free speaker you control with your voice. Echo connects to the Alexa Voice Service to play music, ask questions, make calls, send and receive messages, provide information, news, weather and more - instantly! I hope this is helpful! ^SD",2490670,2488523.0
1612722,494868,True,Sun Nov 05 23:07:26 +0000 2017,"@British_Airways Thanks but landed at my destination now.  Couldn’t check in online or at the kiosk and ended up in a middle seat, which I loath...",1612724,1612721.0
2340347,676996,True,Sat Nov 11 18:39:31 +0000 2017,"@VirginAmerica Not really, the flight was taken on 12th Oct - it's been over a month. Elevate is just a number, not personal info - just say you guys don't like any constructive feedback.",2340346,2340348.0
2508179,715056,True,Wed Nov 15 22:18:08 +0000 2017,@AppleSupport iOS 11.1.1,"2508181,2508182",2508178.0
2513827,716521,True,Mon Oct 30 08:43:54 +0000 2017,@LondonMidland Isn't this what the leaf fall timetable is supposed to prevent?,2515144,2513812.0
237992,AppleSupport,False,Thu Oct 05 15:32:00 +0000 2017,@172638 When did you first encounter the issue?,237993,237990.0
2722016,575892,True,Mon Nov 20 10:20:48 +0000 2017,"@AmericanAir I'm in the UK, does that number work here? Thanks!",2722015,2722017.0
2393160,sainsburys,False,Tue Nov 14 11:13:34 +0000 2017,@681080 Sorry for the delay we are a little busier than normal today. Could you confirm on you bank statement is the charge comes under a pending transaction or not please? Thanks. Gordon.,2393161,2393162.0
2837936,789843,True,Mon Nov 27 15:57:04 +0000 2017,"@AmericanAir Hi AA! I meant bins at security check point.  I put my coat on the belt. Not hygienic, nor fair to my expensive jacket.",2837938,2837935.0
1727235,Uber_Support,False,Tue Nov 07 05:48:38 +0000 2017,@522359 Here to help! Contact us here; https://t.co/1xM0TILvAI so we can take a closer look.,1727236,1727237.0
2955903,815961,True,Wed Nov 29 19:17:10 +0000 2017,"@Ask_Spectrum I've been calling you guys all day buddy, you have hung up on me twice while I was on hold.",2955905,2955902.0
1750216,GWRHelp,False,Tue Nov 07 17:19:07 +0000 2017,@527461 Hi Chris. Where are you travelling to please? - Josh,1750215,1750217.0
979716,ArgosHelpers,False,Mon Oct 23 07:29:00 +0000 2017,"@352330 Hi, yes we can :) Can you please DM your order number and postcode and I'll look into it for you - Katy",979717,979718.0
2325912,BofA_Help,False,Sat Nov 11 17:19:17 +0000 2017,@673697 Pls click below send your name/ZIP/phone #/acct type so our Social Team can follow up with you. ^vt https://t.co/CoOXedUuUC,"2336073,2336074,2336075",2325911.0
827189,317038,True,Fri Oct 13 06:27:50 +0000 2017,@Delta Just sent a message,827191,827188.0
1112986,174471,True,Wed Feb 18 22:35:41 +0000 2015,@382671 as much as we can - let us know how things are going. ^BB,1112985,1112987.0
1488268,118991,True,Mon Oct 16 21:43:27 +0000 2017,@sprintcare Just want to confirm it’s not  a sprint number.,1488266,1488269.0
873831,207692,True,Mon Oct 09 12:40:50 +0000 2017,"@British_Airways Seriously, your online check in isn't working. Can you help?",873830,387370.0
269596,Uber_Support,False,Fri Oct 06 01:24:41 +0000 2017,@180302 Please reach out to us here asap so we can look into this: https://t.co/F7yFN7gC20,269597,269598.0
314738,AmazonHelp,False,Sat Oct 07 08:51:28 +0000 2017,@191152 Sorry about that. Kindly get in touch with us here: https://t.co/e2jGUvqKlz and we’ll be glad to help you. ^NS,314739,314736.0
2107621,482486,True,Mon Nov 27 02:52:24 +0000 2017,@Uber_Support @621906 This bot is a winner.,2107624,2107619.0
731777,ArgosHelpers,False,Wed Oct 11 00:25:10 +0000 2017,"@295143 Sorry about that. Promotional voucher expiry dates are displayed in several places, including promo material and the T&Cs. Dom",731778,731779.0
2370330,XboxSupport,False,Tue Nov 14 20:01:51 +0000 2017,"@683983 Hi, what type of pad are you using and where was it purchased? ^RM",2370331,2370328.0
1048135,364774,True,Mon Oct 23 06:43:41 +0000 2017,"@115850 @115823 Seller won't reply!

Su* it, why I need to contact the seller when I bought the item from you? https://t.co/cvKXuty5dU",1048133,1035112.0
2315811,671473,True,Mon Nov 13 08:07:07 +0000 2017,@AskPlayStation I am,2315810,2315812.0
1367937,AskeBay,False,Fri Oct 27 22:15:41 +0000 2017,"@438441 We're happy to look into it here! Just let us know the item number, email, full name and post code so we can check! ^D",1367938,1367939.0
1930558,TMobileHelp,False,Sat Oct 28 13:16:46 +0000 2017,@440842 https://t.co/xKtJVNqc2V  Please follow this link so we can jump into your account and take a look at this order. Thank you! *JorgeG,1930559,1930560.0
1400669,445671,True,Thu Nov 02 08:36:18 +0000 2017,@AppleSupport But I don’t want auto-join to kick in when I move or time passes. I’d prefer it turned off via control centre when I asked it to.,1400671,1400668.0
366600,Delta,False,Sun Oct 08 20:44:08 +0000 2017,"@202828 @202829 @115879 Hi David, thanks for contacting us. Did you follow the directions via this link:  https://t.co/bRoQw3BGMa ? *HKC",366601,366602.0
173139,156514,True,Sat Nov 25 01:38:15 +0000 2017,@XboxSupport No..the only setting that would help is if xbox gave us the option to only search for local only lobbies to improve gaming on this awfull network..stop letting developers force us into laggy lobbies in other country's..xbox live in the UK is Crap because of this issue!,173140,173138.0
2455405,Uber_Support,False,Wed Nov 15 04:04:58 +0000 2017,@198558 We're so sorry for the trouble. Send us a note via https://t.co/TmWmJyGFaK so we can assist.,2455406,2455407.0
684396,GWRHelp,False,Thu Nov 23 12:07:30 +0000 2017,@283338 Hi Douglas. Apologies for this. There is a track issue at Maidenhead under investigation. Where are you now please? - Josh,684397,684398.0
1934474,XboxSupport,False,Wed Oct 18 15:37:59 +0000 2017,@575592 Hi there. You can check the guide here: https://t.co/dC1DijiaUy for help updating your console offline. ^BZ,1934475,1934476.0
866458,AmericanAir,False,Fri Oct 20 18:05:56 +0000 2017,"@189713 We do our best to avoid delays if we can, Aaron, but safety is our top priority. Our apologies for the extra wait time!",866459,866456.0
447629,221040,True,Tue Nov 28 20:55:16 +0000 2017,@115993 Thank you!  This is awesome!,447628,447630.0