diff --git "a/train.csv" "b/train.csv" deleted file mode 100644--- "a/train.csv" +++ /dev/null @@ -1,2053 +0,0 @@ -,text,label -0,"Exchange application due to multiple problems estimated customer service, - -I am having problems with my HP Deskjet 3755. It has a bad wireless connection and frequent paper jams.I would like to request an exchange.Please contact me to regarding this matter. - -Thank you, -",LOW -1,"Urgent: Immediate Assistance Required for Server Downtime Issue Dear IT Services Customer Support, - -Our server, which affects our ticket system, experienced unexpected downtime today. This issue is crucial since it affects our IT Consulting Service operations. We urgently need technical support to resolve the problem and restore normal functionality. - -Please prioritize this request and provide immediate assistance. - -Thank you, - -",HIGH -2,"Request for change of workflows dear support team, we are transition to a new project management method and we need our workflows at Jira Software 8.20 to be reorganized.Please help us as soon as possible.Thank you, ",HIGH -3,"Frequent VPN problems with Lenovo XPS 13 Dear Tech online Store, - -We have been experiencing frequent failures in VPN connectivity with our Dell XPS 13 9310. This problem interrupts remote high priority tasks.We need urgent assistance to resolve this matter. - -Thank you, - - -",HIGH -4,"Surface Pro 7 Problem Estimated customer support,

I am writing to inform a problem with my Microsoft Surface Pro 7. The touch screen fails intermittently, becoming not receptive during use.Please, add about how to proceed with a repair or replacement.",MEDIUM -5,"Overcharge on yearly Microsoft Office 365 subscription Dear Tech Online Store Customer Support, - -I recently noticed an overcharge on my Microsoft Office 365 yearly subscription for our team's cloud services. Could you please assist me in resolving this issue? - -My account number is . I would appreciate a prompt resolution. - -Thank you, - -",HIGH -6,"Problem with Visual Studio Code Estimated IT services support, I am experiencing frequent freezing problems with Visual Studio Code 1.70 during code purification in Windows 10. This significantly affects my productivity.Please help solve this problem as soon as possible.Thank you.Greetings, ",MEDIUM -7,"Post-to-date problems: MySQL database 8.0.30 Dear customer support, - -I am facing problems with the MySQL database 8.0.30 after a recent update.Specifically, I can't establish secure connections with the database.This problem started immediately after the update.I've tried several problem solving steps, but to no avail.Your urgent assistance in resolving this subject would be much appreciated as it is impacting our operations.Please guide the next steps. - -Thanks, - -> -",LOW -8,"Problem with the Dell XPS 13 9310 Touchpad Dear Dear TECK Online Store Customer Support, - -I am contacting you to report a problem with my Dell XPS 13 9310. Touchpad becomes inactive and often gets slow whenever the laptop is disconnected from the power supply.I would appreciate any help or guidance to solve this problem at the first opportunity.Thanks. - -Yours sincerely, -",MEDIUM -9,"Fehlercode E5: HP DeskJet 3755 Drucker Der Kunde hat Papierstausfehler, wenn er einen Druckjob startet.",HIGH -10,"Tech online store-free printing problem, I have a problem with my HP Deskjet 3755 printer. It displays a connection error when I try to connect to my Wi-Fi network. Please help me solveThis problem.Sincerely, .",LOW -11,"Syntax recovering problem Dear support team, I have a problem with the syntax recall for python files after the last update of Visual Studio Code 1.70.Could you please provide support in troubleshooting this problem?Thank you for your help.Sincerely, ",LOW -12,"Application to adjust AWS billing accounts estimated IT services support equipment, - -I would like to request an adjustment to our AWS billing accounts for cloud infrastructure services managed under the AWS management service.It is essential to review and correct any discrepancy.Please prioritize this average priority request as soon as possible. - -Thanks in advance for your help. - -Sincerely, - -",MEDIUM -13,"Urgent assistance required Customer Service, - -We urgently need assistance to configure the routing tables for our Cisco ISR4331 router.This is essential to maintain network operations on the site of a client.Please prioritize this application as it impacts our service delivery. - -Enrutador details: Cisco ISR4331. - -Thank you, - -, IT Consulting Company. -",HIGH -14,"Problema de pantalla Hola, - -He estado enfrentando un problema donde la pantalla de mi Microsoft Surface Pro 7 deja de responder al tacto intermitentemente. ¿Podría por favor proporcionar pasos urgentes de solución de problemas para este problema? Gracias. - -Atentamente, - -",HIGH -15,"Problem when changing status in the Jira Dear Customer Support Team Software Design, - -I can't change the status of the problem in my project Jira Software 8.20.It seems that a change in the administrative viewing configuration is required.Please help me solve this problem as soon as possible. - -Thanks, - -Account number: -Telephone: ",MEDIUM -16,"Estimated screen flickering problem customer support, I am experiencing screen flashing in my LG Oled C1, particularly affecting HDR content.This severely impacts visualization quality.Could you help me with problem solving or providing potential solutions?Thanks for your prompt attention.Honestly, ",MEDIUM -17,"Screen Issue Hello, - -I've been facing an issue where the screen on my Microsoft Surface Pro 7 stops responding to touch intermittently. Could you please provide urgent troubleshooting steps for this issue? Thank you. - -Best regards, - -",HIGH -18,"Questions about the Dear Warranty Tech online Store support equipment, I have some questions about the extended guarantee plan available for the Canon Pixma MG3620 printer.Could you provide me with detailed information about what is covered, duration and the cost involved?Thank you!Honestly, ",LOW -19,URGENT: Pycharm debugger 2024.2 In the Pycharm 2024.2 Plant frequently during the debugging Python projects.,HIGH -20,"Urgent assistance required for the problems of Visual Studio Code Cher Service Customer, I encounter debugging problems in applications using Visual Studio Code 1.70 on devices managed by HR.Immediate help is required.Sincerely, ",HIGH -21,"Problem with the Dell XPS 13 9310 screen flickers Dear Tech Online Store, I experience intermittent screen flickers with my Dell XPS 13 9310. This problem causes considerable inconvenience at work.Your pending support for solving this problem would be very welcome.Thank you.Sincerely, ",MEDIUM -22,"Frequent audio interruptions during video conferences Dear IT services support equipment, I am experiencing frequent audio interruptions during my video conferences despite having stable network conditions.This problem persists specifically with the Zoom 5.11.0 version.My account number is .Could you help me solve this continuous problem?Do not hesitate to contact me at any time at the .I would very much appreciate your urgent attention to this matter.Thanks, .",MEDIUM -23,"URGENT AWS ASSISTANCE ESTIMATED IT SERVICE SUPPORT EQUIPMENT, - -My name is , and I urgently need assistance regarding AWS management services.We are currently facing difficulties to optimize our AWS costs and need help to display a new scalable infrastructure.This is critically affecting our operations and requires immediate attention. - -Could, please, expedite this application and provide the necessary support as soon as possible?If necessary, I can be contacted to for more details. - -I await your rapid assistance. - -Sincerely, -",HIGH -24,"Hilfe und Optimierung für die AWS-Infrastruktur Lieber Kundenservice, wir benötigen fachkundige Hilfe bei der Einrichtung und Optimierung unseres AWS Management Service Angebots für einen Kunden. Unser Ziel ist es, die Leistung zu verbessern und die Kosten zu senken. Wir freuen uns auf Ihre schnelle Unterstützung. Mit freundlichen Grüßen, ",MEDIUM -25,Cannot Process Payment Transaction error message for Adobe Photoshop 2024,LOW -26,"Problem with cloud monitoring expensive support, our client is facing problems with cloud resource monitoring at AWS Management Service.Please help us solve this quickly.Sincerely, , .Contact: .",LOW -27,"Immediate Hardware Diagnostics for Dell XPS 13 9310 Hello, I am experiencing screen flickering on my Dell XPS 13 9310. Could you please arrange immediate hardware diagnostics and repair for this issue? My account number is . Thank you for your prompt assistance. Sincerely, ",HIGH -28,"Request for support in a Wi-Fi connectivity problem Dear customer of the Tech Online Shop, - -I have problems with the Wi-Fi connectivity of my Dell XPS 13 9310 Ultrabooks.Could you please help me to solve this problem as soon as possible? - -Thank you. - -Best regards, -",MEDIUM -29,"Inquiry for the specifications and adaptation options of the MacBook Air M1 Dear Support Team of the Tech Online Store, - -I am interested in buying a MacBook Air M1 and would like to have detailed specifications and information on the available customization options.Could you please make this information available to me? - -Thank you for your support. - -Best regards, -",MEDIUM -30,"Issue with Dell XPS 13 9310 Screen Flickering Dear Tech Online Store Customer Support, I am experiencing intermittent screen flickering with my Dell XPS 13 9310. This issue is causing significant inconvenience while working. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you. Regards, ",MEDIUM -31,"Dell XPS 13 9310 flicker screen problem with Tech online Store customer service, I am experiencing an intermittent flicker on the screen of my Dell XPS 13 9310. This problem is causing great inconvenience while I work.His prompt assistance to resolve this matter would be highly appreciated.Thank you.Greetings, ",MEDIUM -32,"Immediate Assistance Required: Jira Software Issues Dear Customer Support, - -I am writing to report issues with our project tracking and Scrum boards after a recent system update. We are using Jira Software 8.20. Project tracking and Scrum boards have failed. This problem needs an immediate solution. Please look into the matter urgently. - -Thank you, - - -Account Number: -Phone: ",HIGH -33,"Setup Assistance Request Dear Customer Support, - -I need help to set up my recent purchase of a Cisco Router ISR4331 for secure frequent connection monitoring. Please guide me through the process. - -Thank you, -",LOW -34,"Necessary assistance for chrome locks Dear Tech Online Store customer, I address you to inform you that I am experiencing constant blocks with Google Chrome 102.0 on my laptop with Windows 11. The browser closes frequently during use, severely affecting my flowof work.Could you investigate and provide adequate assistance?Any help to solve this problem would be highly appreciated.If you need additional information, please let it know.Thanks for your support.Cordial greetings, ",LOW -35,"Urgent: problem with slow start times in the MacBook Air M1 Dear customer service, - -I bought a MacBook Air M1 in your shop last week.Unfortunately I have very slow start times with the device. - -Please help me to solve this problem.My order number is . - -Thank you, -",LOW -36,"Issue with Jira Software 8.20 Dear Customer Support, - -I'm unable to create new tickets in Jira Software 8.20 after the recent update. Could you please look into it urgently? - -Best regards, -",HIGH -37,"Urgent: Hardware Malfunction on Dell XPS 13 9310 Dear IT Services, our Dell XPS 13 9310 experiences occasional screen flickering and intermittent wireless connectivity failures. Please advise on the next steps to resolve these issues. Sincerely, , , , . Thank you.",HIGH -38,"Help and optimization for AWS infrastructure Dear customer service, we need expert help in setting up and optimizing our AWS management service offer for a customer.Our goal is to improve performance and reduce costs.We look forward to your timely support.Sincerely, ",MEDIUM -39,"Inquiry for exchange due to several problems Dear customer service, - -I have problems with my HP Deskjet 3755. It has a bad WLAN connection and frequent paper jams.I would like to request an exchange.Please contact me at regarding this concern. - -Thanks, -",LOW -40,"Frequent failures in macOS with Adobe Photoshop 2024 Hello customer service, I am experiencing frequent failures in macOS when trying to apply layer effects on Adobe Photoshop 2024. This problem is seriously hindering my design work.Could you please offer assistance to resolve this matter promptly?Thanks, .Contact: .",MEDIUM -41,"Urgent: Router Troubleshooting Needed ASAP Dear Tech Online Store Customer Support, - -My Cisco Router ISR4331 is not powering on despite being properly plugged in. I need help with troubleshooting this issue as soon as possible. Please advise on the next steps to resolve this matter. My account number is . You can reach me at if further details are required. - -Thank you, -",HIGH -42,"Urgent support required for dear customer service, - -We urgently need support for the configuration of routing tables for our Cisco ISR4331 router.This is crucial for the smooth operation of the network at a location of the customer.Please prioritize this request because it affects our service provision. - -Details of the router: Cisco ISR4331. - -Thank you, - -, IT consulting company. -",HIGH -43,Problema de adjunto de ticket Necesita resolución en Jira.,MEDIUM -44,"Assistance Needed for Project Dear support team, I need help setting up realization diagrams for our planned project directory consolidation. Utilizing IT Consulting Service for this task. Thank you. Sincerely, .",LOW -45,Memory update request I need a memory update for better performance,MEDIUM -46,"Zoom Crashes During Calls Dear Customer Support, I am experiencing persistent Zoom crashes when initiating video conference calls using version 5.11.0. This issue is causing significant disruptions to our team meetings and workflow. I request further investigation to resolve this matter promptly. Thank you. Regards, ",HIGH -47,"Problem with Zoom 5.11.0 during the webinar Dear Support, during our recent webinar with zoom 5.11.0, the participants repeatedly had audio dropouts and connection problems.Please guide us how we can solve this urgent concern.Thanks, ",HIGH -48,"Urgent: Router error correction needs ASAP Dear Tech Online Store, - -My Cisco Router Isr4331 does not switch on, even though it is really inserted.I need help to troubleshoot this problem as soon as possible.Please advise me on the next steps to solve this problem.My account number is .You can reach me at if further details are required. - -Thanks, -",HIGH -49,"Persistent problems with the estimated wireless impression of customer service, - -I am experiencing persistent wireless connection problems with my new HP Deskjet 3755. Despite carefully follow the initial instructions provided, I fail to establish a reliable connection for wireless impression.This problem is causing significant inconvenience.Could you help me solve this matter as soon as possible?My account number is .I would very much appreciate your prompt response. - -Thank you, - -Contact: ",MEDIUM -50,"Keyboard problem Dell XPS 13 Dear customer service, - -I hope you're doing well.I recently bought a Dell XPS 13 9310 in your store, but I encounter problems with its keyboard.He does not answer and I think he must be replaced.Could you help me in the process of solving this problem?My account number is .Thank you in advance for your cooperation. - -Sincerely, - -",HIGH -51,"Syntax Highlighting Problem Dear Support Team, I have a problem with the syntax recovery for Python files after the latest update from Visual Studio Code 1.70.Could you please help you search for this problem?Thank you for your support.Sincerely, ",LOW -52,"Zoom crashes during Customer Customer Support calls, I am facing persistent zoom crashes when starting video conferencing calls using version 5.11.0.This problem is causing significant interruptions in our team meetings and workflow.I request a deeper investigation to resolve this issue quickly.Thanks.Sincerely, ",HIGH -53,"Problema no Surface Pro 7 Caro Suporte ao Cliente, a tela sensível ao toque do meu Microsoft Surface Pro 7 permanece sem resposta após uma reinicialização do sistema e uma atualização de firmware. Você poderia, por favor, fornecer orientações sobre como resolver esse problema? Obrigado, ",HIGH -54,"System crash problem Dear IT service support, - -I am writing to report a critical problem with our Jira software 8.20.Our system crashes constantly when we access the ticket list, which affects the ability of our team to manage tickets and cause considerable delays in our workflow.We need an immediate solution for this problem to avoid further disorders. - -Thank you for your quick attention in this matter. - -Best regards, - -, , ",HIGH -55,"Persistent problems with the estimated wireless printing customer service, - -I am experiencing persistent wireless connection problems with my new HP Deskjet 3755. Despite carefully follow the initial instructions provided, I cannot establish a reliable connection for wireless printing.This problem is causing great inconvenience.Could you help me solve this matter as soon as possible?My account number is .His prompt response would be highly appreciated. - -Thank you, - -Contact: ",MEDIUM -56,"Unmittelbare Unterstützung benötigt für Jira Software Zugangsproblem Sehr geehrter Kundenservice, Benutzer können nach dem letzten Update nicht auf die Projektmanagementfunktionen in Jira Software zugreifen. Wir benötigen dringend Ihre Unterstützung, um dieses Problem zu lösen. Wir verwenden die Jira Software Version 8.20. Bitte behandeln Sie dieses Anliegen so schnell wie möglich, um Unterbrechungen zu minimieren. Vielen Dank, ",HIGH -57,"Exchange for defective laptop requested Dear customer service, - -I hope you reach this message.I write to apply for an exchange for my Dell XPS 13 9310 laptop after two weeks of use.Your quick support in solving this problem would be very welcome. - -Best regards, -",HIGH -58,"URGENT: Login problems during presentation pre-sales expensive customer support team, - -I am writing to report login problems with Microsoft Office 365 during a critical presentation of pre-sales.Our customers are unable to login, and this is affecting our ability to show the product effectively.We need immediate assistance to solve this issue quickly. - -Thank you for your understanding and quick attention to this urgent problem. - -Yours sincerely, - - - - -",MEDIUM -59,"Blue Screen Error on Dell XPS 13 Dear Tech Online Store Customer Support, - -I am experiencing a blue screen error on my Dell XPS 13 9310 with a high-performance setup running Windows 10. Please assist me in resolving this issue as soon as possible. - -Best regards, - -",MEDIUM -60,"Urgent assistance required dear customer service, - -Our Cisco ISR4331 router is experiencing frequent loss of connectivity, which has a severe impact on our commercial operations.This requires urgent troubleshooting and repair.Thank you for helping as soon as possible. - -THANKS, - - -",HIGH -61,"Non -responsive touch screen problem on pro 7 surface 7 dear customer support, - -I encounter a non -responsive touch screen problem on my Microsoft Surface Pro 7. Despite several restarts, the problem persists.Your help to solve this problem would be greatly appreciated.THANKS. - -Sincerely, -",MEDIUM -62,"Repeated flicker on the screen report reported dear customer service, I write to report repeated screen flicker problems with my recently acquired Microsoft Surface Pro 7.Despite several troubleshooting, the problem remains.Could you please guide me how to proceed with the repair or exchange?Your support in solving this problem would be very much appreciated.Thank you, E-Mail: Telephone: ",MEDIUM -63,"MacBook Air M1 Defective estimated customer support, - -I recently received a defective macBook Air M1.The screen constantly flashes and the keyboard does not work.My account number is .Please tell me how to proceed with a replacement or refund. - -Thank you, -",HIGH -64,"Assistance concernant les erreurs de facturation Cher support client, J'ai remarqué des erreurs de facturation dans mes factures de service de conseil en informatique. Pourriez-vous vérifier et corriger les charges ? Mon numéro de compte est . Dans l'attente de votre assistance. Cordialement, .",LOW -65,"Assistance Required for Persistent Paper Jam Issues with Canon Printer Dear Customer Support, - -I am writing to report persistent paper jam issues with my Canon PIXMA MG3620 printer. The problem occurs during light checkout documentation printing. I have ensured that the paper is not overloaded, and I have also checked for any visible obstructions. Despite these efforts, the issue persists. Could you please provide me with further assistance or suggest any additional troubleshooting steps? My printer's serial number is . - -Thank you for your prompt attention to this matter. - -Best regards, - -",LOW -66,"Problema na Bateria do MacBook Air Caro Suporte ao Cliente, Estou enfrentando um problema com a bateria do meu MacBook Air M1. Ela não carrega além de 50%, mesmo depois de deixá-la conectada durante a noite. Por favor, ajudem a resolver este problema rapidamente. Meu número de conta é . Obrigado.",MEDIUM -67,"Déploiement urgent de serveurs pendant la panne AWS Cher Service Client, - -Nous avons besoin d'un déploiement immédiat de serveurs en raison d'une panne de service haute priorité impactant notre infrastructure AWS. Veuillez traiter ce problème d'urgence pour garantir une perturbation minimale. - -Merci, - -",HIGH -68,"Dringend: Sofortige Unterstützung benötigt für das Cisco Router ISR4331 Neustartschleifenproblem, das die Netzwerkverbindung beeinträchtigt Es wurden kontinuierliche Verbindungsverluste auf dem Cisco Router ISR4331 nach ständigen Neustarten beobachtet. Dringende Fehlerbehebung ist erforderlich.",MEDIUM -69,"Intermittent Connectivity Problems with the Cisco ISR4331 Router The ISR4331 router is facing connectivity problems, impacting network performance and user access.We need your support.",HIGH -70,"Visual Studio Code Problem Sehr geehrter IT-Service-Support, ich habe häufige Speicherprobleme mit Visual Studio Code 1.70 während des Debuggens von Code unter Windows 10. Das beeinträchtigt meine Produktivität erheblich. Bitte helfen Sie mir, dieses Problem so schnell wie möglich zu lösen. Vielen Dank. Mit freundlichen Grüßen, ",MEDIUM -71,Ticket-Anhangsproblem Muss in Jira gelöst werden.,MEDIUM -72,"Request for support in the establishment of dear customer service, - -I need help to set up my current purchase of a Cisco Router ISR4331 for secure surveillance more frequently.Please take me through the process. - -Thanks, -",LOW -73,"Problem with jira software 8.20 estimated customer service, - -I can't create new tickets in Jira Software 8.20 after recent update.Could they investigate this urgently? - -Sincerely, -",HIGH -74,"Urgente: Problema de energía con Dell XPS Hola Soporte al Cliente de Tech Online Store, - -Estoy experimentando problemas de energía con mi Dell XPS 13 9310. La laptop no se está cargando cuando está conectada. ¿Puede proporcionarme asistencia urgente para resolver este problema? - -Gracias, -",HIGH -75,"Aid necessary for Surface Pro 7 configuration hello online store, - -Could you help me configure the removable keyboard and configure the functions of the touch screen in my Microsoft Surface Pro 7?I have problems with both functionalities.Thanks for your assistance. - -Kind regards, -",MEDIUM -76,"Frequent audio interfers During video calls, IT-Service support team, I have frequent audio dropouts during my video calls, even though the network conditions are stable.This problem occurs especially with zoom version 5.11.0.My account number is .Can you please help to solve this ongoing problem?You can contact me at any time at .Your urgent attention to this matter would be very appreciated.Thank you, .",MEDIUM -77,"MacBook Air Batterieproblem Sehr geehrter Kundenservice, ich habe ein Problem mit der Batterie meines MacBook Air M1. Sie lädt nicht über 50 %, selbst nachdem ich es über Nacht eingesteckt gelassen habe. Bitte helfen Sie mir, dieses Problem umgehend zu lösen. Meine Kontonummer ist . Vielen Dank.",MEDIUM -78,"Urgent: screen sparkle problem with Dell XPS 13 9310 Dear customer support, - -I encounter a problem with my Dell XPS 13 9310, where the screen sparkles continuously.This problem seriously affects my work, and I need immediate resolution. - -Please advise me on how to solve this problem as soon as possible.My account number is . - -THANKS, -",HIGH -79,"Consultation on the identification of the URL Resolve Method Hello, - -I am writing to ask about the URL resolution method used on your product 'Verification of Damage only'.Could you provide information and documentation about your details and how it can be identified?Any assistance you can provide would be much appreciated.Thanks for your time and support. - -Yours sincerely, -",HIGH -80,"Request for high priority configuration support dear support team, - -I have a high priority ticket requesting configuration support for the Cisco ISR4331 router in our corporate environment.Immediate assistance is required to ensure minimal inactivity time.Please see the details provided under the ticket number .Contact me at or email at . - -Thanks, -",HIGH -81,"MacBook Air M1 rencontrant des problèmes de surchauffe lors d'une utilisation prolongée Cher équipe de support de Tech Online Store, j'ai récemment acheté un MacBook Air M1 et je rencontre des problèmes de surchauffe lors de longues périodes d'utilisation. De plus, j'ai remarqué des pics de consommation d'énergie importants qui affectent l'autonomie de la batterie. Cela a commencé à se produire quelques semaines après mon achat. Veuillez me conseiller si ce problème peut être résolu à distance ou si je dois retourner le produit pour inspection. Dans l'attente de votre assistance. Cordialement, ",LOW -82,"Ayuda Inmediata Necesaria: Problema con el Switch Netgear GS108 Estimado equipo de soporte de la tienda en línea de Tech, - -Estoy experimentando un problema con el Switch Netgear GS108 que compré recientemente. Después de un uso inicial, el dispositivo ahora no responde y no enciende. Dependo de este switch para mi red doméstica, así que agradecería mucho su pronta asistencia. Por favor, aconsejen sobre los próximos pasos para resolver este problema o iniciar un proceso de devolución. - -Gracias por su apoyo. - -Atentamente, -",MEDIUM -83,"Urgent: problem with long start times in the MacBook Air M1 Dear customer service, - -I bought a MacBook Air M1 in your shop last week.Unfortunately I have very long start times with the device. - -Please help me to solve this problem.My order number is . - -Thanks, -",LOW -84,"Problems after update: MySQL 8.0.30 Database Dear Customer Support, - -I encounter problems with the MySQL 8.0.30 database after a recent update.More specifically, I cannot establish secure connections to the database.This problem started immediately after update.I have already attempted several repair stages, but without success.Your urgent help to solve this problem would be greatly appreciated because it impacts our operations.Please advise on the next steps. - -THANKS, - -> -",LOW -85,"Immediate assistance required for a problem of access to Jira Software dear customer support, users cannot access the project management features in Jira Software after the recent update.We need your assistance urgently to solve this problem.We use the 8.20 version of Jira Software.Please treat this case as soon as possible to limit the disturbances.Thank you, ",HIGH -86,"Immediate help required: Problem with Switch NetGear GS108 Dear Support Team Tecn Technology Shop, - -I am facing a problem with the Netgear GS108 Switch I have recently bought.After initial use, the device now does not respond and does not turn on.I depend on this switch to my home network, so your quick assistance would be much appreciated.Please advise on the next steps to solve this problem or start a return process. - -Thank you for your support. - -Yours sincerely, -",MEDIUM -87,"Request for the availability of the Dell XPS 13 9310 Dear customer service, - -I hope you reach this email.I write to inquire about the availability and delivery options for the Dell XPS 13 9310 Ultrabook.Could you please tell me whether this model is currently in stock and the estimated delivery time to my location?I am very interested in buying it as soon as possible. - -Thank you for your support. - -Best regards, -",LOW -88,"Visual Studio Code Issue Dear IT Services Support, I'm experiencing frequent freezing issues with Visual Studio Code 1.70 during code debugging on Windows 10. This affects my productivity significantly. Please assist in resolving this problem at the earliest convenience. Thank you. Regards, ",MEDIUM -89,"Request for New Email Server Setup Dear IT Services Support Team, - -Our client, , has requested adding a new email server to their existing network. We need your expertise for setup and testing of the integration. - -Thank you, - -Account Number: -Phone: ",LOW -90,"Issues Post Update: MySQL 8.0.30 Database Dear Customer Support, - -I am experiencing issues with the MySQL 8.0.30 database after a recent patch update. Specifically, I am unable to establish secure connections to the database. This problem began immediately following the update. I have already attempted various troubleshooting steps but without success. Your urgent assistance in resolving this matter would be greatly appreciated as it is impacting our operations. Please advise on the next steps. - -Thank you, - -> -",LOW -91,"Double billing problem Hello customer support, - -I noticed that I was charged twice for renewing my Adobe Photoshop 2024 signature within the same collection cycle.Could you help solve this problem? - -Thanks, -",HIGH -92,"Help needs dear IT services support with screen flickers, - -I have an inexplicable screen flicker on my Dell XPS 13 9310. Could you please support the troubleshooting of this problem?Your help for the quick solution to this problem would be very welcome. - -Thank you, ",MEDIUM -93,"Flashing problem of the estimated customer service, I am experiencing a flicker on the screen of my LG Oled C1, which particularly affects HDR content.This severely impacts visualization quality.Could you help me with problem solving or providing possible solutions?Thanks for your prompt attention.Sincerely, ",MEDIUM -94,"Defective MacBook Air M1 Dear Customer Support, - -I recently received a defective MacBook Air M1 from your store. The screen flickers constantly, and the keyboard is non-functional. My account number is . Please advise on how to proceed with a replacement or refund. - -Thank you, -",HIGH -95,"Printer Connection and Duplex Issues Hi, I am experiencing issues with my Canon PIXMA MG3620. It fails to connect wirelessly and displays inconsistent duplex printing. Please provide a solution for these problems. Thank you, .",MEDIUM -96,E5 Error Code: HP Deskjet 3755 printer The client is experiencing paper jam errors when starting printing work.,HIGH -97,Frequent Disconnections and Crashes Customer reports frequent disconnections and crashes during video meetings using Zoom 5.11.0. Please investigate. Thank you.,HIGH -98,"Defective wireless connection of canon pixma mg3620 estimated tech support online store, - -Recently I bought a Canon Pixma MG3620 printer in its store, but unfortunately, I found a problem with its wireless connection.The printer is frequently disconnected from the Wi-Fi, which makes its use impossible.I have tried several problems of problem solving, but without success.Could you help me process a replacement or exchange unit? - -My account number is .You can contact me if you need more information. - -Thanks for your help. - -Sincerely, -",MEDIUM -99,"Battery problem with Dell XPS 13 Dear Tech online Store, - -I am experiencing a battery problem with my Dell XPS 13 9310. The battery does not maintain a load for more than 2 hours.As a result, it interferes significantly with my work.I kindly request assistance to resolve this matter as soon as possible. - -Please do so to know if additional information is required. - -Thanks for your prompt attention. - -Sincerely, - - -Contact: ",MEDIUM -100,Subscriptions in the past week I could not access my emails and Excel.,HIGH -101,"Urgent: Server Downtime Dear Customer Support Team, - -I am experiencing a server downtime issue with your AWS Management Service. My account number is . Please advise on troubleshooting steps and an estimated timeline for resolution. This is critical for our business operations. - -Thank you, - -Contact: ",HIGH -102,"Color Print Quality Issue Dear Customer Support, - -I am facing consistent issues with the color print quality on my HP DeskJet 3755. The prints are below expected standards and negatively impact my work. Please assist in resolving this problem as soon as possible. - -Best regards, -",LOW -103,"Immediate hardware diagnoses for Dell XPS 13 9310 Hello, I am experiencing flickering on the screen of my Dell XPS 13 9310. Can you please organize immediate hardware diagnosis and repair for this problem?My account number is .Thanks for your prompt assistance.Sincerely, ",HIGH -104,"Customer service notification problem, - -We encounter problems with the ticket notification system in Jira Software 8.20.E-mails are not sent to assigned team members.This affects our project times.Could you please investigate and solve this problem as soon as possible? - -Sincerely, - -Account number: -Phone number: ",HIGH -105,"Solicitud de Devolución: Función HDR Defectuosa del Samsung QN90A Estimado Soporte de Tech Online Store, - -Estoy escribiendo para solicitar una devolución de mi Samsung QLED QN90A debido a una función HDR defectuosa. El problema fue descubierto dentro del periodo de devolución. Por favor, infórmame sobre los próximos pasos para procesar esta devolución. - -Gracias, - - -",MEDIUM -106,"Help with the problem of flickering the screen requires a lot of IT services support, - -I have an inexplicable problem with flickering the screen on my Dell XPS 13 9310. Could you please help me to troubleshoot this problem?Your support in solving this problem would be very helpful. - -Thank you, ",MEDIUM -107,"Critical performance problems with Dell XPS 13 9310 Dear customer support, my Dell XPS 13 9310 laptop is facing critical performance problems and frequent failures, despite having enough memory and storage.Please help me solve this problem as soon as possible.Thank you, .",HIGH -108,"Issue with Dell XPS 13 9310 After Update Dear Tech Online Store customer support, - -I would like to report an issue regarding my Dell XPS 13 9310. After a recent Windows update, I have been experiencing screen flickering. This issue has made my laptop hard to use. Please advise on the next steps to resolve this. - -Thank you, -",HIGH -109,"Treak problem on the Dear Consumer Support screen, I am facing a trembling on my LG OLED C1 screen, especially affecting the HDR content.This severely impacts the quality of visualization.Could you help with problem solving or provide potential solutions?Thanks for your prompt attention.Sincerely, ",MEDIUM -110,"Extensions Not Loading Dear Support Team, I am experiencing issues with extensions not loading in Visual Studio Code 1.70 one day after an update. I would appreciate your assistance in resolving this problem. Thank you for your support, ",LOW -111,"Adobe Photoshop 2024 Absturzproblem Hallo Kundenserviceteam, - -ich habe Abstürze, wenn ich versuche, Bilder nach dem Update auf Adobe Photoshop 2024 zu exportieren. Dieses Problem beeinträchtigt meinen Arbeitsablauf erheblich und ich benötige sofortige Unterstützung, um es zu lösen. Ihre schnelle Hilfe wird geschätzt. - -Danke, -.",MEDIUM -112,"Service loss problem Dear support team, I experience a service failure that affects my access to Microsoft Office 365, especially Excel and the email client.This causes considerable disorders in my work.Please fix this problem immediately.Sincerely, ",HIGH -113,"Persistent Issues with Wireless Printing Dear Customer Support, - -I am experiencing persistent wireless connection problems with my brand new HP DeskJet 3755. Despite carefully following the initial instructions provided, I am unable to establish a reliable connection for wireless printing. This issue is causing significant inconvenience. Could you please assist me in resolving this matter at the earliest? My account number is . Your prompt response would be greatly appreciated. - -Thank you, - -Contact: ",MEDIUM -114,"URGENT: Dell XPS Food Problem Hello, Tech Online Store customer service, - -I am experiencing food problems with my Dell XPS 13 9310. The laptop is not loading when connected.Can you urgently help me solve this problem? - -Thank you, -",HIGH -115,"Dell XPS 13 9310: Problems with the trackpad and overheating Dear customer service, I have a Dell XPS 13 9310 and have had problems with the trackpad and overheating since a last system update.These problems significantly affect my workflow.Could you please provide me with instructions or a solution?Your support in solving this problem would be very much appreciated.Thank you.Sincerely, ",HIGH -116,"Urgente: Problema de parpadeo de pantalla con Dell XPS 13 9310 Estimado Servicio al Cliente, - -Estoy experimentando un problema con mi Dell XPS 13 9310, donde la pantalla parpadea continuamente. Este problema está afectando gravemente mi trabajo y necesito una resolución inmediata. - -Por favor, aconsejenme sobre cómo se puede resolver este problema lo antes posible. Mi número de cuenta es . - -Gracias, -",HIGH -117,"Problems with Outlook at Microsoft Office 365 Dear customer service, I have problems with the Outlook email client, which shows an alternative view and cannot manage the folder.This leads to failures in communication via emails with high priority.Please offer a solution urgently.Best regards, ",HIGH -118,"Assistance Urgente Requise Cher Support Client, Mon écran tactile de Microsoft Surface Pro 7 ne répond pas et l'appareil plante fréquemment. J'ai besoin d'un support technique immédiat pour résoudre ces problèmes. Mon nom est , le numéro de contact est . Merci. Cordialement, .",HIGH -119,"Adobe Photoshop 2024 Blocking problem hello customer support equipment, - -I am experiencing blockages when trying to export images after updating Adobe Photoshop 2024. This problem is seriously affecting my workflow and I need immediate assistance to solve it.I appreciate your prompt help. - -Thank you, -.",MEDIUM -120,"Immediate support required: Jira Software Problems Dear Customer Service, - -I write to report problems with our project persecution and Scrum boards after a recent system update.We use Jira Software 8.20.Project tracking and the Scrum boards have failed.This problem needs an immediate solution.Please take care of the matter. - -Thanks, - - -Account number: -Telephone: ",HIGH -121,"Probleme nach dem Update: MySQL 8.0.30 Datenbank Sehr geehrter Kundenservice, - -ich habe nach einem aktuellen Patch-Update Probleme mit der MySQL 8.0.30-Datenbank. Konkret kann ich keine sicheren Verbindungen zur Datenbank herstellen. Dieses Problem trat unmittelbar nach dem Update auf. Ich habe bereits verschiedene Troubleshooting-Schritte unternommen, jedoch ohne Erfolg. Ihre dringende Unterstützung zur Lösung dieser Angelegenheit wäre sehr geschätzt, da sie unsere Abläufe beeinträchtigt. Bitte beraten Sie mich zu den nächsten Schritten. - -Vielen Dank, - -> -",LOW -122,"Demande de Support de Configuration Haute Priorité Cher Équipe de Support, - -J'ai un ticket de haute priorité demandant un support de configuration pour le routeur Cisco ISR4331 dans notre environnement d'entreprise. Une assistance immédiate est nécessaire pour garantir un temps d'arrêt minimal. Veuillez vous référer aux détails fournis sous le numéro de ticket . Contactez-moi au ou par email à . - -Merci, -",HIGH -123,"Inquiry on Surface Pro 7 Monitor Compatibility Dear Customer Support, - -Could you please provide recommendations and setups for compatible external monitors for the Microsoft Surface Pro 7? I'm looking for detailed guidance on achieving optimal performance. - -Best regards, -",MEDIUM -124,"Problem of slow loading in JIRA SOFTWARE DEAR CUSTOMER SUPPORT, - -I am facing significant slowness when loading project management panels at JIRA Software 8.20.This problem became noticeable soon after the recent weekly availability verification updates.Could you investigate and resolve this issue as soon as possible?Your quick assistance would be much appreciated. - -Thanks, - - -Account number: -Telephone: ",LOW -125,"Billing problem Dear Customer Service, I have found a billing problem, while I have acquired a new subscription for Adobe Photoshop 2024 via your online payment portal.My account was incorrectly burdened.Please help to fix this problem.You can reach me at .Sincerely, ",MEDIUM -126,"High priority configuration support application estimated support equipment, - -I have a high priority ticket requesting configuration support for the Cisco ISR4331 router in our business environment.Immediate assistance is needed to guarantee a minimum inactivity time.Please refer to the details provided under the number of ticket .Contact me to or by email to . - -Thank you, -",HIGH -127,"Poor battery life on MacBook Air M1 Dear Tech Online Store Support, I am writing to report a significant decrease in battery life on my MacBook Air M1 after the latest update. I would like to request assistance in resolving this issue. My account number is . Thank you, , ",LOW -128,"Request for specifications and customization of MacBook Air M1 Dear Tech Online Store Support Team, - -I am interested in buying a MacBook Air M1 and I would like detailed specifications and information about the customized customization options.Could you please provide this information? - -Thanks for your assistance. - -Yours sincerely, -",MEDIUM -129,"MacBook Air M1 Facing overheating problems during prolonged use of Tech Online Store support team, I recently bought a MacBook Air M1 and I am facing overheating problems for long periods of use.In addition, I noticed significant energy consumption peaks that affect battery life.This started to happen a few weeks after my purchase.Please advise me whether this problem can be resolved remotely or if you need to return the product for inspection.Awaiting your assistance.Sincerely, ",LOW -130,"Critical performance issues with Dell XPS 13 9310 Dear Customer Support, my Dell XPS 13 9310 laptop is experiencing critical performance issues and crashes frequently despite having sufficient memory and storage. Please assist me in resolving this issue as soon as possible. Thank you, .",HIGH -131,"Zoom Call Issues Dear Customer Support, - -Our HR team has been experiencing frequent call drops and poor video quality during meetings using Zoom 5.11.0. This significantly affects our productivity. Kindly assist us with resolving these issues as soon as possible. - -Best regards, - - - -",MEDIUM -132,"Assistance Needed for Chrome Crashes Dear Tech Online Store Customer Support, I am writing to inform you that I am experiencing consistent crashes with Google Chrome 102.0 on my Windows 11 laptop. The browser crashes frequently during use, severely impacting my workflow. Could you please investigate and provide proper assistance? Any help in resolving this issue would be greatly appreciated. If you need any additional information, please let me know. Thank you for your support. Best regards, ",LOW -133,"Request to identify the URL-resolver method Hello, - -I write to inquire about the URL-resolver method used in the product 'Just Damage Checking'.Could you please provide information and documentation about the details and identification?Any support you can offer would be very welcome.Thank you for your time and support. - -Best regards, -",HIGH -134,"Issue with HP DeskJet 3755 Wireless Function Dear Tech Online Store customer support, I cannot connect my HP DeskJet 3755 to mobile devices using the wireless function. Please assist me in resolving this issue. Thank you! Regards, ",LOW -135,"Urgent: Problem with slow starting times in Macbook Air M1 Dear Customer support, - -Recently I bought a Macbook Air M1 last week in your store.Unfortunately, I am experiencing very slow starting times with the device. - -Please help me solve this problem.My order number is . - -Thank you, -",LOW -136,"Questions about the guarantee of very honored Tech Online Store Support team, I have some questions about the extended guarantee plan available for the Canon Pixma MG3620 printer.Could you please provide detailed information about what is covered, the duration and the costs incurred?Thank you!Sincerely, ",LOW -137,"Urgent: Screen Flickering Issue with Dell XPS 13 9310 Dear Customer Support, - -I am experiencing an issue with my Dell XPS 13 9310, where the screen flickers continuously. This problem is severely affecting my work, and I need an immediate resolution. - -Please advise on how this issue can be resolved as soon as possible. My account number is . - -Thank you, -",HIGH -138,"Issue Changing Status in Jira Software Project Dear Customer Support Team, - -I am unable to change the issue status in my Jira Software 8.20 project. It seems to require an administrative viewing configuration adjustment. Please assist me in resolving this issue at your earliest convenience. - -Thank you, - -Account Number: -Phone: ",MEDIUM -139,"Request for updating the Integration of Billing and Optimization of the Workflow Dear IT Service Support Team, - -I am contacting my recent request to update billing integration within the server management and optimize the workflow of our IT solutions.We are currently using your IT consulting service. - -Thanks. - -Yours sincerely, - -Account number: ",LOW -140,"Adobe Photoshop 2024 Crash Issue Hello Customer Support Team, - -I am experiencing crashes when trying to export images after updating to Adobe Photoshop 2024. This issue is severely affecting my workflow and I need immediate assistance to resolve it. Your prompt help is appreciated. - -Thank you, -.",MEDIUM -141,"Immediate material diagnostics for Dell XPS 13 9310 Hello, I encounter a screen sparkle problem on my Dell XPS 13 9310. Could you please organize immediate hardware diagnostics and repair for this problem?My account number is .Thank you for your quick assistance.Sincerely, ",HIGH -142,"Urgent: Downtime Problem of the MySQL database 8.0.30 Our main customer database, running MySQL 8.0.30, is currently down.This has led to significant activity time problems that affect many of our services and operations.We need urgent support to solve this issue quickly.",HIGH -143,"Problems with the zoom call estimated customer support, - -Our human resources team has been experiencing frequent cuts in calls and poor video quality during meetings using Zoom 5.11.0.This significantly affects our productivity.Please help us solve these problems as soon as possible. - -Sincerely, - - - -",MEDIUM -144,Problem with subscription error we could not access the email and excel last week.,HIGH -145,"Double Billing Issue Hello Customer Support, - -I noticed that I was billed twice for my Adobe Photoshop 2024 subscription renewal within the same billing cycle. Could you please assist in resolving this issue? - -Thank you, -",HIGH -146,"Urgent: Inactivity time problem of the MySQL 8.0.30 database, our main customer database, which is executed by MySQL 8.0.30, is currently out of service.This has caused significant availability problems that affect several of our services and operations.We need urgent support to solve this matter quickly.",HIGH -147,"Issue with Dell XPS 13 9310 Trackpad Unresponsive Dear Tech Online Store Customer Support, - -I am reaching out to report an issue with my Dell XPS 13 9310. The trackpad becomes unresponsive and frequently lags whenever the laptop is unplugged from the power source. I would appreciate any assistance or guidance to resolve this issue at the earliest convenience. Thank you. - -Regards, -",MEDIUM -148,"Urgent Assistance Required Dear Customer Support, - -We urgently need assistance in configuring routing tables for our Cisco ISR4331 router. This is critical for maintaining network operations at a client's site. Please prioritize this request as it impacts our service delivery. - -Details of the router: Cisco ISR4331. - -Thank you, - -, IT Consulting Firm. -",HIGH -149,"Urgent: Database Corruption in MySQL 8.0.30 Dear Support Team, - -We have encountered database corruption with MySQL 8.0.30, resulting in service disruptions and affecting our business operations significantly. Immediate assistance is required to resolve this issue. - -Kindly prioritize this matter. - -Best regards, -",HIGH -150,"Pycharm upgrade request for support team, - -I would like to initiate a request to upgrade the 2024.1 version of Pycharm to the 2024.2 version.The latest version offers improved code and debugal analysis capacities that are critical for my work. - -I appreciate your help in this case. - -Sincerely, -",MEDIUM -151,"Request to exchange the Canon Pixma MG3620 Hello Tech Online Store, I bought the Canon Pixma MG3620, but it does not connect to Wi-Fi.I ask for an exchange because the error removal measures did not help.My order number is .Thank you.",LOW -152,"Problem with the Dell XPS 13 9310 trackpad that does not respond dear customer support from Tech Online Store, - -I am contacting you to report a problem with my Dell XPS 13 9310. Trackpad is unanswered and often has delays whenever the laptop is challenged from the power source.I would appreciate any assistance or guidance to solve this problem as soon as possible.Thanks. - -Yours sincerely, -",MEDIUM -153,"Request to update billing integration and optimize the estimated workflow of IT services support equipment, - -I am communicating with respect to my recent application to update billing integration within server administration and optimize our workflow of IT solutions.We are currently using your IT Consulting Service. - -Thank you. - -Sincerely, - -ACCOUNT NUMBER: ",LOW -154,"Frequent crash on macOS with adobe photoshop 2024 hello customer service, I meet frequent crashes on macOS when I try to apply layer effects in Adobe Photoshop 2024. This problem seriously embarrasses my design work.Could you please provide assistance to solve this problem quickly?Thank you, .Contact: .",MEDIUM -155,"Problem changing the status in the Jira software project Dear customer service team, - -I cannot change the status of the problem in my Jira Software 8.20 project.It seems that an adaptation of the administrative view/configuration is required.Please help me to solve this problem as soon as possible. - -Thank you, - -Account number: -Telephone: ",MEDIUM -156,"Assistance Urgente AWS Nécessaire Cher Équipe de Support des Services Informatiques, - -Je m'appelle , et j'ai un besoin urgent d'assistance concernant les Services de Gestion AWS. Nous faisons actuellement face à des défis pour optimiser nos coûts AWS et avons besoin d'aide pour déployer une nouvelle infrastructure évolutive. Cela affecte gravement nos opérations et nécessite une attention immédiate. - -Pourriez-vous s'il vous plaît accélérer cette demande et fournir le soutien nécessaire dès que possible ? Si besoin, je peux être joint au pour plus de détails. - -Dans l'attente de votre assistance rapide. - -Cordialement, -",HIGH -157,"Assistance required for a problem of flashing the screen dear IT assistance service, - -I encounter an unexplained flashing problem on my Dell XPS 13 9310. Could you please provide assistance for troubleshooting this problem?Your help to resolve this case as soon as possible would be greatly appreciated. - -Thank you, ",MEDIUM -158,"Problem with Jira Software 8.20 Dear customer support, - -I can't create new tickets at JIRA Software 8.20 after the recent update.Could you urgently check this? - -Yours sincerely, -",HIGH -159,"Urgent Deployment of Servers During AWS Outage Dear Customer Support, - -We need immediate deployment of servers due to a high-priority service outage impacting our AWS infrastructure. Please address this issue urgently to ensure minimal disruption. - -Thank you, - -",HIGH -160,"Tactile screen problem does not responsive in surface pro 7 estimated customer service, - -I am experiencing a touch screen that does not respond in my Microsoft Surface Pro 7. Despite multiple reset, the problem persists.Your assistance to solve this problem would be highly appreciated.Thank you. - -Sincerely, -",MEDIUM -161,"Assistance required for the configuration of the scrum dear customer support, - -Our client, , needs help to configure a scrum table in Jira Software 8.20 for a new project.Having assistance for initial configuration and best practices would be greatly appreciated. - -Thank you for your quick support. - -Sincerely, - - Software development company",MEDIUM -162,"Problema con Microsoft Office 365: Excel Estimado soporte al cliente de Tech Online Store, estoy escribiendo para reportar bloqueos intermitentes que ocurren en Microsoft Excel al abrir hojas de cálculo grandes dentro del paquete Office 365. Mi experiencia se ha visto afectada significativamente, ya que los bloqueos son impredecibles. Solicito asistencia técnica para resolver este problema lo antes posible. A continuación, encontrará mis detalles para referencia adicional: Nombre: Número de teléfono: Número de cuenta: Gracias. Saludos cordiales, ",LOW -163,"Problème de connectivité de l'imprimante après la mise à jour Bonjour, j'éprouve des problèmes avec mon imprimante Canon PIXMA MG3620. Depuis la dernière mise à jour du firmware, elle ne se connecte plus au WiFi. Ce problème m'empêche d'utiliser ses capacités d'impression sans fil et recto verso. J'ai essayé de réinitialiser l'imprimante et mon réseau, mais le problème persiste. Pouvez-vous m'aider à résoudre ce problème dès que possible ? Merci, , , ",HIGH -164,"Defect Dell XPS 13 9310 Dear Tech Online Store Support, - -I received a Dell XPS 13 9310 with a defective display.Please arrange an exchange as soon as possible.My order number is .Please contact me at or if you need more information. - -Best regards, -",LOW -165,"Urgente: problema con Dell XPS 13 9310 Estimado Soporte de Tech Online Store, - -Estoy experimentando un problema con mi Dell XPS 13 9310, que ocasionalmente se congela y interrumpe mi flujo de trabajo. ¿Podría ayudarme a diagnosticar y resolver este problema? - -Gracias, - -Número de cuenta: -Teléfono: ",LOW -166,"Urgent: Wi-Fi problem with Canon Pixma MG3620 printer Dear customer service, - -My Canon Pixma MG3620 printer has established the connection to Wi-Fi after a recent firmware update.This problem prevents the mobile printing that I am dependent on.Can you please help with an immediate solution for this problem? - -Thank you, -",HIGH -167,"Touchscreen Sensitivity Issues on Surface Pro 7 Dear Tech Online Store Customer Support, - -I am experiencing touchscreen sensitivity issues on my Microsoft Surface Pro 7, particularly while using the device with the detached keyboard. I've attempted basic troubleshooting without success. Can you please assist me in resolving this issue? My account number is . You can reach me at or reply to this email. - -Thank you, -",MEDIUM -168,"Return Request: Defective Samsung QN90A HDR Feature Dear Tech Online Store Support, - -I am writing to request a return for my Samsung QLED QN90A due to a defective HDR feature. The issue was discovered within the return window. Please advise on the next steps for processing this return. - -Thank you, - - -",MEDIUM -169,"Asistencia Urgente Necesaria para AWS Estimado equipo de soporte de servicios de TI, - -Mi nombre es , y necesito urgentemente asistencia respecto a los Servicios de Administración de AWS. Actualmente estamos enfrentando desafíos para optimizar nuestros costos de AWS y necesitamos ayuda para implementar una nueva infraestructura escalable. Esto está afectando críticamente nuestras operaciones y requiere atención inmediata. - -¿Podrían, por favor, acelerar esta solicitud y proporcionar el apoyo necesario lo antes posible? Si es necesario, puedo ser contactado al para más detalles. - -Espero su pronta asistencia. - -Saludos cordiales, -",HIGH -170,"Canon Pixma MG3620 Request Request Hello, I am facing connectivity problems with my Canon Pixma MG3620 when trying to print wirelessness.I would like to request the return or exchange of this equipment.Please help me with the process.Thanks.",LOW -171,"Synaxher opening problem Dear support team, I have a problem with the syntax recall for python files after the latest update from Visual Studio Code 1.70.Could you please help with this problem with troubleshooting?Thank you for your help.Sincerely, ",LOW -172,"Request for invoice errors Dear customer support, I have found an overload on my current invoice for the Intellij Idea 2024.1 Subscription.Please submit a detailed explanation and correct this error.My account number is .Thank you for your support.Sincerely, ",MEDIUM -173,"Help with setting up the Scrum Board required Dear customer service, - -Our customer, , needs help to set up a Scrum board in Jira Software 8.20 for a new project.Support with the initial configuration and proven procedures would be very welcome. - -Thank you for your immediate support. - -Best regards, - - software development company",MEDIUM -174,"Wireless Printing Issue Dear Tech Online Store, I'm experiencing an issue with my HP DeskJet 3755 printer. It displays a connection error when attempting to connect to my Wi-Fi network. Please assist me in resolving this problem. Best, .",LOW -175,"Defect Dell XPS 13 9310 Dear Tech Online Store Support, - -I received a Dell XPS 13 9310 with a defective display.Please arrange an exchange as soon as possible.My order number is .Do not hesitate to contact me under or if you need more information. - -Best regards, -",LOW -176,"Urgente: Problema de apagado repentino Estimado soporte de la tienda en línea Tech, estoy experimentando problemas de apagado repentino con mi Dell XPS 13 9310. Este incidente necesita una resolución urgente. Por favor, aconsejen sobre los próximos pasos. Gracias, ",HIGH -177,"Urgent: React App Crashing Dear Customer Support, - -My JavaScript React app is crashing immediately on startup, and it displays a blank page. I've subscribed to your JavaScript React App Development Service. This issue is urgent and requires immediate attention. My account number is . - -Please assist me promptly to resolve this issue. - -Best regards, - -",HIGH -178,Problema de falta de sonido después de la actualización El cliente informa que no hay sonido en el Samsung QLED QN90A después de una actualización de firmware. Necesita una resolución urgente.,HIGH -179,"Request for Canon PIXMA MG3620 Exchange Hello Tech Online Store, I purchased the Canon PIXMA MG3620, but it isn’t connecting to Wi-Fi. I request an exchange, as troubleshooting steps haven't helped. My order number is . Thank you.",LOW -180,"Urgent: router connection problem Dear IT Services support, - -We experience frequent connections with our Cisco Router Isr4331, which disturbs our network services considerably.This problem requires an immediate solution to maintain a stable corporate connection. - -Please take care of this matter. - -Best regards, - -Account number: -Telephone: ",HIGH -181,"Dringende Bereitstellung von Servern während des AWS-Ausfalls Sehr geehrter Kundenservice, - -wir benötigen die sofortige Bereitstellung von Servern aufgrund eines hochpriorisierten Dienstausfalls, der unsere AWS-Infrastruktur beeinträchtigt. Bitte behandeln Sie dieses Problem dringend, um minimale Störungen zu gewährleisten. - -Vielen Dank, - -",HIGH -182,"Inquiry About Billing Charges for Adobe Photoshop 2024 Dear Customer Support Team, - -I recently purchased a license for Adobe Photoshop 2024. However, I'm seeing unexpected charges on my billing statement. Could you please provide more details or clarify these charges? - -Thank you, - -",MEDIUM -183,"Help with setting up Microsoft Office 365 Dear Support team, I ask for help when setting up email accounts and joint folders with Microsoft Office 365 on a new domain.Please provide instructions to successfully complete this process.Thank you.Sincerely, ",LOW -184,"Faulty Canon PIXMA MG3620 Wireless Connection Dear Tech Online Store Support, - -I recently purchased a Canon PIXMA MG3620 printer from your store, but unfortunately, I have encountered an issue with its wireless connection. The printer frequently disconnects from the Wi-Fi, making it impossible to use. I have tried multiple troubleshooting steps but to no avail. Could you please assist me in processing a replacement or exchange unit? - -My account number is . You can contact me on if further information is needed. - -Thank you for your assistance. - -Best regards, -",MEDIUM -185,"Assistance in optimizing cloud infrastructure costs dear IT service support team, - -I am writing to request your assistance in optimizing our cloud infrastructure costs and the qualification of efficient cloud services management on our AWS account.We have analyzed our expenses and noticed the need for better cost management.The product we are using is AWS Management Service.Could you provide guidelines or resources to help us achieve this?We look forward to implementing strategies that improve our operational efficiency and reduce unnecessary costs. - -Thanks for your support.We await your quick response. - -Yours sincerely, - - -",MEDIUM -186,"Estimated customer support disputation disputes, I noticed discrepancies in the positions after experiencing service limitations during peak hours in AWS Management Service.Could you help me clarify and solve this problem?Sincerely, ",HIGH -187,"IIR SOFTWARE PROBLEM ESTIMATED CUSTOMER SERVICE, - -We are currently facing a problem with the human resources tail where medium priority tasks cannot move on to the next state in Gira Software 8.20.This problem is causing significant delays in our workflow.Please help us solve this matter as soon as possible.For reference, our account number is .You can contact me directly to the .I await your prompt response.Thank you. - -Sincerely, -",MEDIUM -188,"Request for assistance with Wi-Fi connectivity issue Dear Tech Online Store customer support, - -I am experiencing Wi-Fi connectivity issues with my Dell XPS 13 9310 Ultrabook. Could you please assist me in resolving this as soon as possible? - -Thank you. - -Sincerely, -",MEDIUM -189,"High priority assistance is needed for problems with Visual Studio Code Dear customer support, I am facing applications purification problems using Visual Studio Code 1.70 on devices managed by HR.Immediate help is required.Greetings, ",HIGH -190,"Error of the Dear Payment System Team of IT services, I cannot update the details of my credit card for my current AWS subscription due to an error in the payment system.Could you help me solve this problem?The product concerned is the AWS management service.My account number is .Thank you, .",HIGH -191,"Request for Updating Billing Integration and Optimizing Workflow Dear IT Services Support Team, - -I am reaching out regarding my recent request to update the billing integration within the server administration and optimize our IT solutions workflow. We are currently using your IT Consulting Service. - -Thank you. - -Best regards, - -Account Number: ",LOW -192,"Stromproblem mit Dell XPS 13 9310 Liebes Tech Online Store Support-Team, ich habe Stromprobleme mit meinem Dell XPS 13 9310. Obwohl er vollständig aufgeladen ist, lässt sich der Laptop nicht einschalten. Bitte geben Sie mir Anweisungen, wie ich vorgehen soll. Danke, .",HIGH -193,"Problema Urgente: Adobe Photoshop 2024 Se Cierra al Iniciar Estimado Equipo de Soporte, - -Estoy experimentando cierres continuos con Adobe Photoshop 2024 después de la actualización reciente. Este problema está afectando significativamente mi trabajo. Solicito una resolución urgente. Mis datos son los siguientes: - -Nombre: , -Teléfono: , -Número de Cuenta: . -Gracias por su pronta asistencia. - -Atentamente, -",HIGH -194,The printer cannot connect to Wi-Fi the HP Deskjet 3755 cannot be connected.,HIGH -195,"Urgent Assistance Needed Dear Customer Support, - -Our Cisco Router ISR4331 is experiencing frequent connectivity drops, severely impacting our business operations. This requires urgent troubleshooting and repair. Please assist at the earliest convenience. - -Thank you, - - -",HIGH -196,"Request for billing fees for Adobe Photoshop 2024 Dear customer service team, - -I recently acquired a license for Adobe Photoshop 2024.However, I see unexpected fees on my billing.Could you please provide more detailed information or clarify these fees? - -Thank you, - -",MEDIUM -197,"Ticket Notification Issue Dear Customer Support, - -We are encountering issues with the ticket notifications system in Jira Software 8.20. Emails are not being sent to assigned team members. This is affecting our project timelines. Could you please investigate and resolve this issue at the earliest? - -Best regards, - -Account Number: -Phone Number: ",HIGH -198,"Falhas frequentes no macOS com o Adobe Photoshop 2024 Olá, Suporte ao Cliente, estou enfrentando falhas frequentes no macOS ao tentar aplicar efeitos de camada no Adobe Photoshop 2024. Esse problema está prejudicando severamente meu trabalho de design. Poderia, por favor, fornecer assistência para resolver essa questão rapidamente? Obrigado, . Contato: .",MEDIUM -199,"Request to Return Defective MacBook Air Hello, I purchased a MacBook Air M1 from your store and found a defect in the machine's touchpad. Please assist me with the return process. My order number is . Thank you, , .",LOW -200,"Print quality problem of color dear customer service, - -I encounter constant problems with the color quality color quality of my HP Deskjet 3755. The impressions are below the expected standards and negatively affect my work.Please help me solve this problem as soon as possible. - -Sincerely, -",LOW -201,"Mudança Urgente de Configuração Caro Suporte ao Cliente de Serviços de TI, Precisamos urgentemente alterar a configuração do servidor e atualizar nosso sistema nos projetos atuais de consultoria em soluções de TI. Isso é de alta prioridade devido a requisitos urgentes. O produto afetado é Serviço de Consultoria em TI. Obrigado, .",HIGH -202,"Problème de panne de service Cher équipe de support, je rencontre une panne de service qui affecte mon accès à Microsoft Office 365, en particulier Excel et le client de messagerie. Cela cause une perturbation significative dans mon travail. Merci de résoudre ce problème rapidement. Cordialement, ",HIGH -203,"Anfrage zur Leistungsoptimierung für das Ticketsystem Sehr geehrter Kundensupport,

Wir benötigen eine Leistungsoptimierung für unser bestehendes Ticketsystem sowie Unterstützung bei einer effizienten Lastverteilung auf dem Server. Die Probleme beeinträchtigen unseren IT-Consulting-Service und erfordern dringende Aufmerksamkeit.

Vielen Dank für Ihre Unterstützung.

Mit freundlichen Grüßen,
",LOW -204,"Problem with the Surface Pro 7 touchscreen Dear customer support, I have sensitivity problems with the touchscreen of my Microsoft Surface Pro 7, which makes it difficult to use the device.Can you help me with a solution?Thanks, ",HIGH -205,Frequent connectivity drops with the Cisco router an urgent solution for frequent routines of the router is requested.,HIGH -206,"Help with problems with installing the Windows 10 update needs Hello Tech Online Store Support Team, I have problems while trying to install Windows 10 updates on my Microsoft Surface Pro 7.The installation process fails every time and I tried several methods to solve the problem, but without success.Would you please offer support to solve this problem?My account number is .You can contact me for further details at .Thank you for your support.Sincerely, ",LOW -207,"Touch screen sensitivity problems with Surface Pro 7 Dear Tech Online Store customer support, - -I am facing problems with touch screen sensitivity to my Microsoft Surface Pro 7, particularly when using the device with the highlighted keyboard.I tried to solve the problem with some basic steps, to no avail.Can you help me solve this problem?My account number is .You can contact me by or respond to this email. - -Thanks, -",MEDIUM -208,"Request to Upgrade Jira Dear Customer Support, - -I am writing to request an upgrade to Jira Software version 8.20 to leverage new Confluence integrations for improved project management. The additional features are essential for enhancing our team's productivity. - -Thank you for your assistance. - -Best regards, -",HIGH -209,It is not possible to process the payment Message of Transaction Error to Adobe Photoshop 2024,LOW -210,"Assistance with payment update deed customer support, - -I need assistance to update the payment method of my Microsoft Office 365 signature on my account.My current payment method is outdated and I can't make any changes to my signature.My account number is .Please guide me about the necessary steps to update this information as soon as possible. - -Thanks, -",MEDIUM -211,"Repeated Screen Flickering Issue Reported Dear Customer Support, I am writing to report repeated screen flickering issues with my recently purchased Microsoft Surface Pro 7. Despite trying several troubleshooting steps, the problem persists. Could you please guide me on how to proceed for repair or replacement? Your assistance in resolving this matter would be greatly appreciated. Thank you, Email: Phone: ",MEDIUM -212,"Featured problem of Syntax Dear Support Team, I am facing a problem with the highlight of syntax for Python files after the last update of Visual Studio Code 1.70.Could you provide assistance in solving this problem?Thanks for your help.Sincerely, ",LOW -213,"Urgent: Login Issues During Pre-sales Presentation Dear Customer Support Team, - -I am writing to report login issues with Microsoft Office 365 during a critical pre-sales presentation. Our clients are unable to sign in, and this is impacting our ability to showcase the product effectively. We require immediate assistance to resolve this matter promptly. - -Thank you for your understanding and prompt attention to this urgent issue. - -Best regards, - - - - -",MEDIUM -214,"Overheating issue with Dell XPS 13 9310 after usage Dear Support Team, I recently purchased a Dell XPS 13 9310 and am experiencing overheating issues after roughly an hour of use. Please assist in resolving this issue. looking forward to your prompt response. Regards, .",MEDIUM -215,"Battery issue with Dell XPS 13 Dear Tech Online Store Support Team, - -I am experiencing a battery issue with my Dell XPS 13 9310. The battery is not holding a charge for more than 2 hours. As a result, it disrupts my work significantly. I kindly request assistance in resolving this matter at the earliest convenience. - -Please let me know if any additional information is required. - -Thank you for your prompt attention. - -Best regards, - - -Contact: ",MEDIUM -216,"Problems with the touch screen of the Surface Pro 7 Dear customer support, I am experiencing intermittent freezing of the touch screen in my Microsoft Surface Pro 7. This problem is affecting the usability of the device.Could you help me solve this matter?Thanks in advance.Greetings, ",LOW -217,"Urgent: router troubleshooting immediately required Dear Tech online shop, - -My Cisco Router Isr4331 does not switch on, although it is properly inserted.I need help with troubleshooting as soon as possible.Please give me the next steps to solve this problem.My account number is .You can reach me at if further details are required. - -Thank you, -",HIGH -218,"Application for the change in estimated workflows support equipment, we are making the transition to a new project management method and we need our workflows in Jira Software 8.20 to be reorganized.Please help us as soon as possible.Thank you, ",HIGH -219,"DELL XPS 13 9310 overheating problem after use dear support team, I recently bought a Dell XPS 13 9310 and I am facing overheating problems after approximately one hour of use.Please help solve this problem.Awaiting your quick answer.Sincerely, .",MEDIUM -220,"Problem with the wireless function of the HP Deskjet 3755 Dear customer of the Tech Online Store, I cannot connect my HP Deskjet 3755 to mobile devices via the wireless function.Please help me to solve this problem.Thank you!Sincerely, ",LOW -221,"Problem with the wireless function of HP Deskjet 3755 Estimated Tech online Store customer support, I can't connect my HP Deskjet 3755 to mobile devices using wireless function.Please help me solve this problem.Thank you!Greetings, ",LOW -222,"Urgent: Database corruption in MySQL 8.0.30 Estimated support equipment, - -We have found database corruption with MySQL 8.0.30, which has caused interruptions in the service and has significantly affected our commercial operations.Immediate assistance is required to solve this problem. - -Please prioritize this matter. - -Sincerely, -",HIGH -223,"System Crash Issue Dear IT Services Support, - -I'm writing to urgently report a critical issue with our Jira Software 8.20. Our system crashes consistently when accessing the ticket list, thereby impacting our team’s ability to manage tickets and causing significant delays in our workflow. We need an immediate resolution to this problem to prevent further disruption. - -Thank you for your prompt attention to this matter. - -Best regards, - -, , ",HIGH -224,"Request for MacBook Air M1 Specifications and adaptation options. - -I am interested in buying a MacBook Air M1 and would like to have detailed specifications and information on available customization options.Could you please make this information available to me? - -Thank you for your support. - -Best regards, -",MEDIUM -225,"Häufige Abstürze auf macOS mit Adobe Photoshop 2024 Hallo Kundenservice, ich erlebe häufige Abstürze auf macOS, wenn ich versuche, Effekte auf Ebenen in Adobe Photoshop 2024 anzuwenden. Dieses Problem beeinträchtigt meine Designarbeit erheblich. Könnten Sie bitte helfen, dieses Problem schnell zu lösen? Vielen Dank, . Kontakt: .",MEDIUM -226,"Exchange request for Canon Pixma MG3620 Hello Tech Online Store, I recently bought a Canon Pixma MG3620, but it cannot connect to my Wi-Fi.I would like to ask for an exchange because the error removal measures have not solved the problem.My order number is .Thank you.",LOW -227,"Consultation on the compatibility of Surface Pro 7 Dear customer support, - -Could you provide recommendations and settings for external monitors compatible with Microsoft Surface Pro 7?I am looking for detailed guidelines to achieve ideal performance. - -Yours sincerely, -",MEDIUM -228,"Sound Issue Dell XPS Issue with sound, handling as return. Within 30 days.",MEDIUM -229,"Frequent audio falls during demeaning IT support team, I am facing frequent audio falls during my video clings, despite having stable network conditions.This problem persists specifically with zoom version 5.11.0.My account number is .Could you help me solve this continuous problem?Feel free to contact me at any time in .Your urgent attention to this subject would be much appreciated.Thank you, .",MEDIUM -230,"Surface Pro 7 Issue Dear Customer Support, my Microsoft Surface Pro 7's touchscreen remains unresponsive after both a system reboot and a firmware update. Could you please provide guidance on resolving this issue? Thank you, ",HIGH -231,"Surface Pro 7 Touchscreen Issues Dear Customer Support, I am experiencing intermittent touchscreen freezes on my Microsoft Surface Pro 7. This issue is impacting the usability of the device. Could you please assist in resolving this matter? Thank you in advance. Best, ",LOW -232,"Billing problem dear customer service, I encountered a billing problem when purchasing a new subscription to Adobe Photoshop 2024 via your online payment portal.My account was billed incorrectly.Please help me correct this problem.You can contact me at .Sincerely, ",MEDIUM -233,"Problem mit dem drahtlosen Drucken Sehr geehrter Tech Online Store, ich habe Probleme mit meinem HP DeskJet 3755 Drucker. Es wird ein Verbindungsfehler angezeigt, wenn ich versuche, ihn mit meinem Wi-Fi-Netzwerk zu verbinden. Ich würde Ihre Hilfe bei der Behebung dieses Problems schätzen. Mit freundlichen Grüßen, .",LOW -234,"Urgent: Suddenly dear stop problem tech online store, I encounter sudden stop problems with my Dell XPS 13 9310. This incident requires urgent resolution.Please advise me on the next steps.Thank you, ",HIGH -235,"Issue with Zoom 5.11.0 during webinar Dear Support, During our recent webinar using Zoom 5.11.0, attendees experienced repeated audio cutouts and connectivity issues. Please guide us on resolving this urgent matter. Thank you, ",HIGH -236,"Druckeranschluss- und Duplexprobleme Hallo, ich habe Probleme mit meinem Canon PIXMA MG3620. Es funktioniert nicht drahtlos und zeigt inkonsistentes Duplex-Drucken an. Bitte geben Sie eine Lösung für diese Probleme an. Vielen Dank, .",MEDIUM -237,"Urgent: sudden switch -off problem Dear tech online store support, I have suddenly occurring shutdown problems with my Dell XPS 13 9310. This problem must be solved urgently.Please advise me on the next steps.Thank you, ",HIGH -238,Frequent Connectivity Drops with Cisco Router Urgent troubleshooting requested for frequent router drops.,HIGH -239,"Request for Surface Pro 7 Upgrade Dear IT Support Team, - -I am writing to request an update to the most recent stable version of the Windows operating system for my Microsoft Surface Pro 7. I believe that this update will improve its performance and unlock additional features. Kindly inform me of the necessary steps or requirements to move forward. - -Thank you, - -",MEDIUM -240,"Assistance Needed for Windows 10 Update Installation Issue Hello Tech Online Store Support Team, I am experiencing issues while attempting to install Windows 10 updates on my Microsoft Surface Pro 7. The installation process fails each time, and I have tried multiple methods to resolve the issue without success. Could you please provide assistance to resolve this problem? My account number is . You can contact me at for further details. Thank you for your support. Regards, ",LOW -241,"Loading Slowness Issue in Jira Software Dear Customer Support, - -I am experiencing significant slowness when loading project management boards in Jira Software 8.20. This issue became noticeable right after the recent weekly uptime check updates. Could you please investigate and resolve this matter at your earliest convenience? Your prompt assistance would be greatly appreciated. - -Thank you, - - -Account Number: -Phone: ",LOW -242,"Surface Pro 7 Keyboard Issue Dear Tech Online Store Customer Support, I am experiencing an issue with my Microsoft Surface Pro 7's keyboard. The device is not recognizing the keyboard in any situation. I have attempted various troubleshooting steps, but the keyboard remains unresponsive. Could you advise on how to proceed? Thank you. Sincerely, ",MEDIUM -243,"Urgent: repeated restart of the Cisco Router ISR4331 Dear customer service, - -Our company network has to struggle with unexpected restart of our Cisco Routers ISR4331, which leads to considerable disorders and downtime.We urgently need a solution because this problem affects our processes.Please offer a timely solution to avoid further problems. - -Best regards, - -",HIGH -244,"Overheating problem with Dell XPS 13 9310 Dear support team after use, I recently bought a Dell XPS 13 9310 and have overheating problems after about an hour.Please help me to solve this problem.I look forward to your quick answer.Sincerely, .",MEDIUM -245,"Urgent : Temps d'arrêt du serveur Cher équipe de support client, - -Je rencontre un problème de temps d'arrêt du serveur avec votre service de gestion AWS. Mon numéro de compte est . Veuillez conseiller sur les étapes de dépannage et un délai estimé pour la résolution. Cela est critique pour nos opérations commerciales. - -Merci, - -Contact : ",HIGH -246,Urgent help required I need urgent help to recover files deleted by Google Drive by standard business.,HIGH -247,"Screen problem hello, - -I have a problem in which the screen of my Microsoft Surface Pro 7 no longer reacts to touch.Could you urgently provide steps to troubleshoot this problem?Thank you. - -Best regards, - -",HIGH -248,"Billing Discrepancy in the AWS Management Service Dear Customer Service, - -I am writing to inform a discrepancy in the billing of my AWS management service account and claim incorrect charges.Please verify billing transactions for the account, and process a reimbursement if applicable.His prompt attention to this matter would be appreciated. - -Thank you. - -Sincerely, -",MEDIUM -249,"Request for urgent consultation estimated customer support equipment , - -We urgently need your IT consulting services to improve servers administration for our sales department.His experience is crucial.Please contact us as soon as possible. - -Sincerely, - -",HIGH -250,"PYCHARM Update Request Dear Support Team, - -I am writing to request an update from Pycharm version 2024.1 to 2024.2.The latest version offers improvements in code analysis and clearance capabilities that are crucial to my projects. - -Thanks for your help. - -Yours sincerely, -",MEDIUM -251,Subscription Error Issue Unable to access email and Excel for the past week.,HIGH -252,"Dear support team needs help for project, I need help to create realization diagrams for our planned project directory consolidation.I use the IT consulting service for this task.Thank you.Sincerely, .",LOW -253,"Defective Dell XPS 13 9310 Dear Tech Online Store Support, - -I received a Dell XPS 13 9310 with a defective display. Please arrange an exchange at the earliest convenience. My order number is . Feel free to contact me at or if you need further information. - -Best, -",LOW -254,"Request for return from a defective macbook air Hello, I bought a MacBook Air M1 in your store and I found a defect in the touchpad of the machine.Please assist me in the return process.My order number is .Thank you, , .",LOW -255,"Problem with flickering the screen with a new Dell laptop Dear customer of the Tech Online Store, - -I hope you reach this email.I write to report a problem with my new Dell XPS 13 9310 laptop.The screen often flickers, which is problematic and my work bothers.The laptop was only recently bought and I hadn't expected to encounter such problems with a new product. - -Could you please help me to solve this problem as soon as possible?I would be happy to receive steps for troubleshooting or instructions on whether this problem is suitable for a replacement or a repair.My order number is and the serial number of the laptop is . - -Thank you for your attention in this matter.I look forward to your prompt answer. - -Best regards, -",HIGH -256,"Assistance and Optimization for AWS infrastructure Dear Customer Service, we need expert help to establish and optimize our AWS management service offer for a client.Our goal is to improve performance and reduce costs.We expect your prompt assistance.Sincerely, ",MEDIUM -257,"Changement de configuration urgent Cher support client des services informatiques, Nous avons besoin de changer d'urgence la configuration du serveur et de mettre à jour notre système dans les projets de conseil en solutions informatiques en cours. Cela a une priorité élevée en raison de besoins urgents. Le produit concerné est le service de conseil informatique. Merci, .",HIGH -258,"Billing Disputes Dear Customer Support, I noticed discrepancies in the charges after experiencing service throttling during peak hours on AWS Management Service. Could you please assist in clarifying and resolving this issue? Sincerely, ",HIGH -259,"Non -responsive touch screen problem in Surface Pro 7 Dear customer support, - -I am facing a non -responsive touch screen in my Microsoft Surface Pro 7. Despite several restarts, the problem persists.Your assistance to solve this problem would be much appreciated.Thanks. - -Yours sincerely, -",MEDIUM -260,"Problem with screen flickers with a new Dell laptop Dear customer of the Tech Online Shop, - -I hope you reach this email.I write to report a problem with my new Dell XPS 13 9310 laptop.The screen frequently flickers, which is problematic and interferes with my work.The laptop was acquired very recently and I had not expected to encounter such problems with a new product. - -Could you please help me solve this problem as soon as possible?I would estimate the steps to troubleshoot or indicate whether this problem is suitable for an exchange or repair.My order number is and the serial number of the laptop is . - -Thank you for your attention in this matter.I look forward to your prompt answer. - -Best regards, -",HIGH -261,"Urgent support requires Jira Software Dear Customer Service, users cannot access the project management functions in Jira Software after the latest update.We urgently need your help to solve this problem.We use the Jira Software version 8.20.Please treat this concern as soon as possible to minimize interruptions.Thank you, ",HIGH -262,Ticket Attachment Issue Needs resolution in Jira.,MEDIUM -263,"Assistance with the update of the estimated customer service, - -I need assistance to update the payment method of my subscription to Microsoft Office 365 in my account.My current payment method is outdated and I can't make any change in my subscription.My account number is .Please guide me through the necessary steps to update this information shortly. - -Thank you, -",MEDIUM -264,"Urgent AWS Assistance Needed Dear IT Services Support Team, - -My name is , and I am in urgent need of assistance regarding AWS Management Services. We are currently facing challenges with optimizing our AWS costs and need help deploying a new, scalable infrastructure. This is critically affecting our operations and requires immediate attention. - -Could you please expedite this request and provide the necessary support as soon as possible? If required, I can be reached at for further details. - -Looking forward to your swift assistance. - -Best regards, -",HIGH -265,"Billing Issue Dear Customer Support, I encountered a billing issue while purchasing a new subscription to Adobe Photoshop 2024 via your online payment portal. My account was charged incorrectly. Please assist in rectifying this issue. You can reach me at . Best regards, ",MEDIUM -266,"Zoom App Crash Issue Dear Customer Support,

I am experiencing frequent crashes with the Zoom app during webinars since updating to version 5.11.0. This is disrupting my presentations and proceedings. Could you please look into this issue as a priority? Looking forward to your prompt assistance.

Best regards,
",MEDIUM -267,"Necessary assistance for the screen flashing problem estimated IT services support, - -I am facing an inexplicable screen flash problem in my Dell XPS 13 9310. Could you provide assistance to solve this problem?His help to solve this matter as soon as possible would be very appreciated. - -Thanks, ",MEDIUM -268,"Necessary assistance for the Microsoft Office 365 configuration estimated support equipment, I am requesting help to configure email accounts and shared folders using Microsoft Office 365 in a new domain.Please provide guidance to complete this process successfully.Thank you.Sincerely, ",LOW -269,"Canon Pixma MG3620 Defective Wireless Connection Defeitory Support from the Technology Online Store, - -I recently bought a Canon Pixma MG3620 printer at your store, but unfortunately I found a problem with your wireless connection.The printer often disconnects Wi-Fi, making use impossible.I tried several problems of problem solving, but to no avail.Could you help me process the replacement exchange or unit? - -My account number is .You can contact me by if more information is necessary. - -Thanks for your assistance. - -Yours sincerely, -",MEDIUM -270,"Syntax-Highlighting-Problem Liebes Support-Team, ich habe ein Problem mit der Syntax-Hervorhebung für Python-Dateien nach dem letzten Update von Visual Studio Code 1.70. Könnten Sie bitte bei der Fehlersuche zu diesem Problem helfen? Vielen Dank für Ihre Unterstützung. Mit freundlichen Grüßen, ",LOW -271,"Urgente: Problema de Conectividade do Roteador Caro Suporte de Serviços de TI, - -Estamos enfrentando desconexões frequentes com nosso Roteador Cisco ISR4331, o que está interrompendo gravemente nossos serviços de rede. Este problema requer uma resolução imediata para manter uma conectividade empresarial estável. - -Por favor, investigue este assunto com urgência. - -Atenciosamente, - -Número da Conta: -Telefone: ",HIGH -272,"Performance optimization application for the Estimated customer support system,

We need performance optimization for our existing ticket system along with guidance on efficient server load distribution.The problems are affecting our IT Consulting Service and need urgent attention.

Thank you for your assistance.",LOW -273,"Defektes MacBook Air M1 Sehr geehrter Kundenservice, - -ich habe kürzlich ein defektes MacBook Air M1 aus Ihrem Geschäft erhalten. Der Bildschirm flackert ständig, und die Tastatur ist nicht funktionsfähig. Meine Kontonummer ist . Bitte teilen Sie mir mit, wie ich mit einem Ersatz oder einer Rückerstattung verfahren soll. - -Vielen Dank, -",HIGH -274,"Immediate support needs to access Jira Software Dear Customer Service, users cannot access the functions of project management in Jira Software after the last update.We urgently need your support to solve this problem.We use the Jira Software version 8.20.Please edit this concern as soon as possible to minimize disorders.Thank you, ",HIGH -275,"Dell XPS 13 Keyboard Issue Dear Customer Support, - -I hope this finds you well. I recently purchased a Dell XPS 13 9310 from your store, but I am experiencing issues with its keyboard. It's unresponsive, and I believe it needs a replacement. Could you assist me with the process of resolving this issue? My account number is . Thank you in advance for your cooperation. - -Best regards, - -",HIGH -276,"Request to Exchange HP DeskJet 3755 Printer Dear Tech Online Store Support, I'd like to request an exchange for my HP DeskJet 3755 printer. It frequently jams and the print quality is inconsistent. Please guide me on the next steps for exchanging this product. Thank you, .",MEDIUM -277,"NECESSARY ASSISTANCE FOR THE WINDOWS 10 HELLO UPDATE INSTALLATION PROBLEM, TECH SUPPORT SUPPORT TEAMMultiple methods to solve the problem without success.Could you please provide assistance to solve this problem?My account number is .You can contact me for more details.Thanks for your support.Greetings, ",LOW -278,"Pixma mg3620 cannon exchange request hello, I encounter connectivity problems with my cannon Pixma MG3620 during wireless printing.I would like to request a return or exchange of this unit.Please help me with the process.THANKS.",LOW -279,"Screen problem flashing Hello customer support, - -I recently updated my Dell XPS 13 9310 and now I'm facing a intermittent flash of the screen, which seriously affects usability.This problem began immediately after the update.Not sure if it is due to hardware or software, but I need assistance as soon as possible.Please provide guidance on how to solve the problem or start repair if necessary. - -Thanks, - - -",HIGH -280,"Questions About Warranty Dear Tech Online Store Support Team, I have some questions regarding the extended warranty plan available for the Canon PIXMA MG3620 printer. Could you please provide detailed information on what is covered, duration, and the cost involved? Thank you! Sincerely, ",LOW -281,"Demande urgente du client : mise à niveau de Jira Software 8.20 Cher équipe de support client, Notre client, , a demandé d'urgence que nous mettions à niveau notre outil de gestion de projet vers Jira Software 8.20. Ils nécessitent cette mise à niveau pour accéder aux fonctionnalités améliorées du système de billetterie fournies dans cette version. Le produit actuellement concerné est Jira Software utilisé pour la gestion de projet. Merci de donner priorité à cette demande et de nous assister pour les étapes nécessaires à la mise à jour du logiciel. Si vous avez besoin de plus de détails ou si vous avez des questions, veuillez me contacter directement au . Merci de votre attention rapide à cette affaire. Cordialement, .",HIGH -282,"Assistance required for persistent paper stuffing problems with the cannon printer dear customer support, - -I am writing to report persistent paper jam problems with my Canon Pixma MG3620 printer.The problem occurs when printing light cash documents.I made sure that the paper is not overloaded and I also checked if there were visible obstructions.Despite these efforts, the problem persists.Could you provide me with additional assistance or suggest other troubleshooting steps?The serial number of my printer is . - -Thank you for your quick attention to this case. - -Sincerely, - -",LOW -283,"URGENT PROBLEM: JIRA SOFTWARE 8.20 FAILURE IN ENGINEIZE HO CUSTOMER SUPPORT TEAM, - -We find an urgent problem where Jira Software 8.20 is failing to boot, severely damaging our project management activities.We need immediate assistance to solve this.Please treat this as soon as possible. - -Thanks, -",HIGH -284,"Important: Wi-Fi Connection Problem with Canon PIXMA MG3620 Printer Dear Customer Support, - -Since the recent firmware update, my Canon PIXMA MG3620 printer is no longer able to connect to Wi-Fi. This issue is affecting my ability to print from my mobile devices, which I rely on. Could you please assist me in resolving this matter quickly? - -Thank you, -",HIGH -285,"Dell XPS 13 9310: Trackpad Issues and Overheating Dear Customer Support, I own a Dell XPS 13 9310 and have been experiencing trackpad issues and overheating since a recent system update. These problems significantly impact my workflow. Could you provide guidance or a solution? Your assistance in resolving this matter would be greatly appreciated. Thank you. Sincerely, ",HIGH -286,"Dringende Anfrage für Beratung Sehr geehrtes Kundenserviceteam, - -Wir benötigen dringend Ihre IT-Beratungsdienste zur Verbesserung der Serveradministration für unsere Verkaufsabteilung. Ihre Expertise ist entscheidend. Bitte kontaktieren Sie uns so schnell wie möglich. - -Mit freundlichen Grüßen, - -",HIGH -287,"Frequent audio dropouts During video conferences Dear IT service support team, I experience frequent audio dropouts during my video conferences, although the network conditions are stable.This problem occurs especially with zoom version 5.11.0.My account number is .Could you please help to solve this persistent problem?You can contact me at any time at .Your urgent attention to this concern would be greatly appreciated.Thank you, .",MEDIUM -288,"Double billing Hello customer service, - -I noticed that I was billed twice within the same billing period for my Adobe Photoshop 2024 subscription extension.Could you please help solve this problem? - -Thanks, -",HIGH -289,"Urgent customer request: Jira Software 8.20 Upgrade Dear customer support team, our customer, , urgently requested that we update our project management tool to Jira Software 8.20.You need this upgrade to access the improved functions of the ticket system, which are provided in this version.The currently affected product is Jira Software used for project management.Please prioritize this request and support us in the necessary steps for the software update.If you need further information or have any questions, please contact me directly at .Thank you for your quick attention in this matter.Sincerely, .",HIGH -290,"Request for the monitor compatibility of the Surface Pro 7 Dear customer service, - -Could you please give recommendations and setups for compatible external monitors for the Microsoft Surface Pro 7?I am looking for detailed information to achieve optimal performance. - -Best regards, -",MEDIUM -291,"Urgent Configuration Change Dear IT Services Customer Support, We urgently need to change the server configuration and update our system in the ongoing IT solutions consulting projects. This is of high priority due to urgent requirements. The product affected is IT Consulting Service. Thank you, .",HIGH -292,Urgent: Pycharm 2024.2 Pycharm 2024.2 closes frequently during the purification of projects in Python.,HIGH -293,"Customer support server error problem, - -Our IT advice service meets a server error when extracting user archive documents using Slack.The products concerned include videoconferencing, webinaries, screen sharing and cat. - -Please help us quickly. - -THANKS, -",HIGH -294,"Overheating problem with Dell XPS 13 9310 DELL XPS 13 9310 Overheating during normal use.I am looking for advice and a quick resolution, please.",HIGH -295,"Help needed for Scrum boards setup and reports in Jira Hello, - -I need assistance with setting up Scrum boards and generating reports in Jira Software 8.20 for team management. Could you provide step-by-step guidance or documentation for these tasks? - -Thank you, -",MEDIUM -296,"Problem with the touchscreen of the Surface Pro 7 Dear customer service, I have sensitivity problems with the touchscreen of my Microsoft Surface Pro 7, which makes it difficult to use the device.Can you help me with a solution?Thank you, ",HIGH -297,"MacBook Air Battery Issue Dear Customer Support, I'm experiencing an issue with my MacBook Air M1 battery. It won't charge past 50%, even after leaving it plugged in overnight. Please assist in resolving this problem promptly. My account number is . Thank you.",MEDIUM -298,"HP Deskjet 3755 WLAN connection problem Dear customer service, - -I have a problem with my HP Deskjet 3755 WLAN printer.It does not connect to the WLAN network, although I followed the furnishing instructions.Could you please provide the steps to trouble to solve this problem?The support to get him up and down is very much appreciated.Thank you in advance for your help. - -Best regards, - -",MEDIUM -299,"Unresponsive touchscreen problem on Surface Pro 7 Dear customer service, - -I have a non-reacting touchscreen problem on my Microsoft Surface Pro 7. Despite repeated restart, the problem remains.Your support to solve this problem would be very much appreciated.Thank you. - -Best regards, -",MEDIUM -300,"Request for updating the billing and optimization of the Estimated Workflow Establish TEAMS OF IT SERVICES, - -I communicate with you regarding my recent application to update billing integration into the server administration and optimize our workflow of IT solutions.We are currently using your IT Consulting Service. - -Thank you. - -Kind regards, - -ACCOUNT NUMBER: ",LOW -301,"Urgent: Dell XPS 13 9310 issue Dear Tech Online Store Support, - -I am experiencing an issue with my Dell XPS 13 9310, which occasionally freezes and disrupts my workflow. Could you please assist me in diagnosing and resolving this problem? - -Thank you, - -Account Number: -Phone: ",LOW -302,"URGENT PROBLEM: JIRA SOFTWARE 8.20 FAILING IN INITIALIZING HO CUSTOMER SUPPORT TEAM, - -We find an urgent problem where Jira Software 8.20 is failing to boot, severely interrupting our project management activities.We need immediate assistance to solve this.Please treat this as soon as possible. - -Thanks, -",HIGH -303,"Assistance with optimizing cloud infrastructure costs Dear IT Services support team, - -I am writing to request your assistance with optimizing our cloud infrastructure costs and enabling efficient cloud service management in our AWS account. We have been analyzing our expenses and noticed a need for better cost management. The product we are using is AWS Management Service. Could you please provide guidance or resources to help us achieve this? We are eager to implement strategies that will enhance our operational efficiency and reduce unnecessary costs. - -Thank you for your support. We look forward to your prompt response. - -Best regards, - - -",MEDIUM -304,"Issue with Surface Pro 7 Touchscreen Dear customer support, I'm experiencing sensitivity issues with my Microsoft Surface Pro 7's touchscreen, making the device difficult to use properly. Can you assist me with a solution? Thank you, ",HIGH -305,"Screen Flickering Issue Dear Customer Support, I am experiencing screen flickering on my LG OLED C1, particularly affecting HDR content. This severely impacts viewing quality. Could you assist with troubleshooting or provide potential solutions? Thank you for your prompt attention. Sincerely, ",MEDIUM -306,Urgent: PyCharm 2024.2 Debugger Crashing PyCharm 2024.2 crashes frequently during debugging Python projects.,HIGH -307,"Urgent: Restart problem of the estimated router customer support, -Our cisco router ISR4331 has unexpectedly restarted several times, which has seriously impacted the connectivity of our critical business network for the mission.We require an urgent solution. -Sincerely, - -Telephone: ",HIGH -308,Dringend: PyCharm 2024.2 Debugger stürzt ab PyCharm 2024.2 stürzt häufig während des Debuggens von Python-Projekten ab.,HIGH -309,Memory Upgrade Request I need memory upgrade for higher performance,MEDIUM -310,"Non -receptive tactile screen problem in Surface Pro 7 Estimate customer support, - -I am experiencing a non -receptive touch screen in my Microsoft Surface Pro 7. Despite multiple reset, the problem persists.Your assistance to solve this problem would be highly appreciated.Thank you. - -Sincerely, -",MEDIUM -311,"Estimated keyboard connection problem customer service, - -I am writing to inform you about a persistent problem that I am facing with my Microsoft Surface Pro 7. After the last firmware update, the removable keyboard is repeatedly failing to connect correctly.This problem has been happening and significantly affects my productivity.I have tried all the recommended problem solution steps, but nothing seems to solve the problem.Could you provide guidance on how to address this problem?My account number is .You can contact me or by email for more information.Your prompt assistance would be highly appreciated. - -Sincerely, -",HIGH -312,"Help needs to install Windows 10-updates Hello Tech Online Store Support Team, I have problems trying to install Windows 10 updates on my Microsoft Surface Pro 7.The installation process fails every time and I tried several methods to solve the problem without success.Would you please offer support to solve this problem?My account number is .You can contact me for further details at .Thank you for your support.Sincerely, ",LOW -313,"Request regarding the identification of the URL-resolver method Hello, - -I write to inquire about the URL-resolver method used in the product 'Just Damage Checking'.Could you please provide information and documentation on the details and identification?Any support you can offer would be very much appreciated.Thank you for your time and support. - -Best regards, -",HIGH -314,"Excessive collection in the annual subscription of Microsoft Office 365 Dear TECK Online Store customer support, - -I recently noticed an excessive charge on my annual Microsoft Office 365 signature for our team's cloud services.Could you please help me solve this problem? - -My account number is .I would appreciate a quick resolution. - -Thanks, - -",HIGH -315,"Issues with Outlook on Microsoft Office 365 Dear customer support, I'm experiencing issues with Outlook email client displaying an alternate view and am unable to manage folders. This is causing high-priority email communication failures. Please provide a resolution urgently. Best, ",HIGH -316,"Inquiry for interior support for much customer service, - -I need help to set up my recently bought Cisco Routers ISR4331 for safe, frequent connection monitoring.Please guide me through the process. - -Thank you, -",LOW -317,"Monitor problems Hello support team, my Dell XPS 13 9310 does not recognize an external monitor.I tried to check the graphics card drivers, but the problem continues.Please give me advice on further steps to solve this problem.Thank you, ",MEDIUM -318,"Dell XPS 13 9310 : Problèmes de touchpad et surchauffe Cher support client, je possède un Dell XPS 13 9310 et rencontre des problèmes de touchpad et de surchauffe depuis une récente mise à jour du système. Ces problèmes affectent considérablement mon flux de travail. Pourriez-vous me fournir des conseils ou une solution ? Votre aide pour résoudre ce problème serait grandement appréciée. Merci. Sincèrement, ",HIGH -319,"Immediate Attendance Required: problems with IRA software estimated customer support, - -I am writing to inform problems with our monitoring of projects and scrum boards after a recent system update.We are using Gira Software 8.20.Project monitoring and Scrum boards have failed.This problem needs an immediate solution.Please investigate the matter urgently. - -Thank you, - - -ACCOUNT NUMBER: -Telephone: ",HIGH -320,Anfrage zum Speicherupgrade Ich benötige ein Speicherupgrade für eine höhere Leistung,MEDIUM -321,"Request for PyCharm Upgrade Dear Customer Service, - -I wish to formally request an upgrade from PyCharm version 2024.1 to version 2024.2. The newer edition includes enhanced code analysis and debugging functions that are vital for my projects. - -I appreciate your assistance. - -Best regards, -",MEDIUM -322,"Immediate Help Needed: Problem with Netgear Switch GS108 Hello Tech Online Store Support Team, - -I am encountering an issue with the Netgear Switch GS108 that I acquired recently. After initial usage, the device has stopped responding and won't power on. This switch is crucial for my home network, so I would highly appreciate your prompt assistance. Please direct me on how to address this problem or initiate a return procedure. - -Thank you for your support. - -Kind regards, -",MEDIUM -323,"Question concerning the identification of the URL Resolver method hello, - -I am writing to find out about the URL Resolver method used in your 'Just Damage Checking' product.Could you please provide information and documentation on its details and how it can be identified?Any assistance you can provide would be greatly appreciated.Thank you for your time and your support. - -Sincerely, -",HIGH -324,"Need Assistance with Deploying New Microservice Dear IT Services Support Team, - -I need assistance deploying a new microservice on AWS cloud infrastructure using the AWS full stack environment. The affected product is the AWS Management Service. Kindly advise on the best practices and provide a guided process for smooth deployment. I appreciate your prompt support on this matter. - -Thank you, -",MEDIUM -325,"Screen Flickering Issue with New Dell Laptop Dear Tech Online Store Customer Support, - -I hope this email finds you well. I am writing to report an issue with my new Dell XPS 13 9310 laptop. The screen flickers frequently, which is problematic and disrupts my work. The laptop was purchased very recently, and I was not expecting to encounter such issues with a new product. - -Could you please assist me in resolving this matter at your earliest convenience? I would appreciate troubleshooting steps or guidance on whether this issue qualifies for a replacement or repair. My order number is and the laptop's serial number is . - -Thank you for your attention to this matter. I look forward to your prompt response. - -Sincerely, -",HIGH -326,"Inquiry about Dell XPS 13 9310 Availability Dear Customer Support, - -I hope this email finds you well. I am writing to inquire about the availability and delivery options for the Dell XPS 13 9310 ultrabook. Could you please let me know if this model is currently in stock and the estimated delivery time to my location? I am very interested in purchasing it as soon as possible. - -Thank you for your assistance. - -Best regards, -",LOW -327,"Urgent: Issue with slow boot-up times on MacBook Air M1 Dear Customer Support, - -I recently purchased a MacBook Air M1 last week from your store. Unfortunately, I am experiencing very slow boot-up times with the device. - -Please assist me in resolving this issue. My order number is . - -Thank you, -",LOW -328,"Immediate Assistance Needed for Jira Software Access Issue Dear Customer Support, Users are unable to access project management features in Jira Software after the recent update. We urgently need your assistance to resolve this issue. We are using Jira Software version 8.20. Please address this matter as soon as possible to limit disruption. Thank you, ",HIGH -329,"Upgrade Request for PyCharm Greetings Customer Support, - -I am reaching out to request an upgrade from PyCharm version 2024.1 to 2024.2. The latest edition includes enhanced code analysis and debugging features that are essential for my ongoing projects. - -Thank you for your assistance. - -Best regards, -",MEDIUM -330,"Compatibility consultation expensive customer support, - -I recently bought a MacBook Air M1 at your store.I need to know if this model is compatible with my external wireless monitor setup.Please provide the necessary information as soon as possible. - -Thanks, -",LOW -331,Flashing the screen of the Smart TV Customer assistance required for the problem of flashing the Samsung Qled Qled.,HIGH -332,Request for storage upgrade I need a memory upgrades for higher performance,MEDIUM -333,No sound issue after update Customer reports no sound from Samsung QLED QN90A after a firmware update. Needs urgent resolution.,HIGH -334,"Urgent: login problems during the presentation of pre-sales expensive customer support team, - -I am writing to report login problems with Microsoft Office 365 during a critical pre-sale performance.Our customers are unable to login, and this is impacting our ability to present the product effectively.We need immediate assistance to solve this issue quickly. - -Thank you for your understanding and quick attention to this urgent problem. - -Yours sincerely, - - - - -",MEDIUM -335,"Visual Studio Code Problem Dear IT Service Support, I am facing frequent freezing problems with Visual Studio Code 1.70 while running code clearance on Windows 10. This significantly affects my productivity.Please help solve this problem as soon as possible.Thanks.Sincerely, ",MEDIUM -336,"Assistance Needed for Microsoft Office 365 Setup Dear Support Team, I am requesting help setting up email accounts and shared folders using Microsoft Office 365 on a new domain. Please provide guidance to complete this process successfully. Thank you. Sincerely, ",LOW -337,"Exchange requested for laptop with defective customer support, - -I hope this message will find you well.I am writing to request an exchange of my Laptop Dell XPS 13 9310 due to a failure after two weeks of use.Your rapid assistance in solving this problem would be much appreciated. - -Yours sincerely, -",HIGH -338,"Need help to provide a new microd service very honored IT service support team, - -I need support in providing a new micro service on the AWS cloud infrastructure using the full AWS environment.The affected product is the AWS Management Service.Please advise me on the best practices and provide a guided process for smooth provision.Thank you for your quick support on this matter. - -Thank you, -",MEDIUM -339,"Assistance required for a problem of installation of update of Windows 10 Bonjour Support team of Tech Online Store, I encounter problems when installing Windows 10 updates on my Microsoft Surface Pro 7. The process D'Installation fails each time, and I tried several methods to solve the problem without success.Could you please provide help to resolve this problem?My account number is .You can contact me at for more details.Thank you for your support.Sincerely, ",LOW -340,"Urgent: Immediate Assistance Needed for Payroll Application Failure Dear IT Consulting Firm Customer Support, Our HR reports that our primary payroll application has failed during processing. We urgently require your assistance to restore its operation. The affected service is the IT Consulting Service provided by your firm. Please get back to us as soon as possible. For any further information, please contact at .",MEDIUM -341,"High-Priority Assistance Needed for Visual Studio Code Issues Dear Customer Support, I'm facing debugging issues in applications using Visual Studio Code 1.70 on HR-managed devices. Immediate help is required. Regards, ",HIGH -342,"Urgent assistance required for Dell XPS 13 9310 Estimated customer support, recently bought a Dell XPS 13 9310 at the Tech online store, and I am facing Wi-Fi continuous disconnection problems.This is very disruptive since I am a frequent user.Could you address a quick resolution or provide temporary connection options for this problem?Thank you.Greetings, ",LOW -343,"Urgent customer application: Gira update Software 8.20 Dear customer support equipment, our client, , has urgently requested that we update our project management tool to Jira Software 8.20.They require this update to access the improvements in the functions of the ticket system that are provided in this version.The currently affected product is Gira Software used for project management.Please prioritize this application and help us with the necessary steps for software update.If they need more details or have any questions, do not hesitate to contact me directly to the .Thanks for your prompt attention to this matter.Cordial greetings, .",HIGH -344,"Keyboard Connection Issue Dear Customer Support, - -I am writing to inform you about a persistent issue I am facing with my Microsoft Surface Pro 7. Following the latest firmware update, the detachable keyboard is repeatedly failing to connect properly. This problem has been ongoing and significantly impacts my productivity. I have tried all recommended troubleshooting steps, but nothing seems to resolve the issue. Could you please provide guidance on how to address this problem? My account number is . You can reach me at or via email for any further information. Your prompt assistance would be greatly appreciated. - -Best regards, -",HIGH -345,"Exchange for incorrect laptop requested. - -I hope you reach this message.I write to apply for an exchange for my Dell XPS 13 9310 laptop due to an error after two -week use.Your quick support in solving this problem would be very much appreciated. - -Best regards, -",HIGH -346,"I need help Hello, I recently bought a new MacBook Air M1 at Tech Online Store.I am having difficulties with the installation process.Could you help me with this problem?Thank you!Cordial greetings, .",MEDIUM -347,"Problème de scintillement d'écran signalé à plusieurs reprises Cher support client, Je vous écris pour signaler des problèmes de scintillement d'écran répétés avec ma Microsoft Surface Pro 7 récemment achetée. Malgré plusieurs étapes de dépannage, le problème persiste. Pourriez-vous s'il vous plaît me guider sur la façon de procéder pour la réparation ou le remplacement ? Votre aide pour résoudre ce problème serait grandement appréciée. Merci, Email : Téléphone : ",MEDIUM -348,"Frequent Crashes on macOS with Adobe Photoshop 2024 Hello Customer Support, I am experiencing frequent crashes on macOS when attempting to apply layer effects in Adobe Photoshop 2024. This issue is severely hindering my design work. Could you please provide assistance to resolve this matter promptly? Thank you, . Contact: .",MEDIUM -349,"Problem with screen flickering Dear customer service, I have problems with screen flickering with my LG OLED C1, especially with HDR content.This significantly affects the image quality.Could you help me with the troubleshooting or offer possible solutions?Thank you for your quick attention.Sincerely, ",MEDIUM -350,"Urgent: Rauter restart problem Dear customer support, -Our Cisco Router ISR4331 has unexpectedly restarted several times, seriously affecting the connectivity of our critical business network.We require urgent resolution. -Kind regards, - -Telephone: ",HIGH -351,"Problems with calls at zoom expensive customer support, - -Our HR team has faced frequent calls of calls and bad video quality during meetings using Zoom 5.11.0.This significantly affects our productivity.Please help us solve these problems as soon as possible. - -Yours sincerely, - - - -",MEDIUM -352,"Consultation on Estimated Billing Error Support to the Client, I have noticed an excessive charge in my recent bill for the subscription to Intellij Idea 2024.1.Please provide a detailed explanation and correct this error.My account number is .Thanks for your assistance.Sincerely, ",MEDIUM -353,"Immediate Help Needed: Netgear Switch GS108 Issue Dear Tech Online Store Support Team, - -I am experiencing an issue with the Netgear Switch GS108 I recently purchased. After initial use, the device is now unresponsive and not powering on. I rely on this switch for my home network, so your prompt assistance would be greatly appreciated. Please advise on the next steps to resolve this issue or initiate a return process. - -Thank you for your support. - -Best regards, -",MEDIUM -354,"Request for Exchange Due to Multiple Issues Dear Customer Support, - -I’m facing issues with my HP DeskJet 3755. It has a poor wireless connection and frequent paper jams. I would like to request an exchange. Please contact me at regarding this matter. - -Thank you, -",LOW -355,"Dell XPS 13 9310: Problems with the touchpad and estimated overheating customer service, I own a Dell XPS 13 9310 and I have been experiencing problems with touchpad and overheating from a recent system update.These problems significantly impact my workflow.Could you provide guidance or a solution?I would very much appreciate your help to solve this matter.Thank you.Sincerely, ",HIGH -356,"Problems with the MacBook Air M1 recently bought dear Tech Online Store Support, I recently bought a MacBook Air M1, but I have problems.The keyboard is sometimes non -reactive and the battery life is short.Can you help me solve these problems?Received under order #.Please contact me at .THANKS.Sincerely, .",HIGH -357,"Billing Errors Assistance Dear Customer Support, I noticed billing errors in my IT consulting service invoices. Could you verify and correct the charges? My account number is . Looking forward to your assistance. Best, .",LOW -358,"Persistent problems with wireless printing dear customer support, - -I experience persistent wireless connection problems with my brand new HP Deskjet 3755. Despite the careful monitoring of the initial instructions provided, I cannot establish a reliable connection for wireless printing.This problem causes significant inconvenience.Could you help me solve this problem as soon as possible?My account number is .Your quick response would be greatly appreciated. - -THANKS, - -Contact: ",MEDIUM -359,"URGENT: IMMEDIATE ASSISTANCE REQUIRED FOR FAILURE IN PAYMENT APPLICATION DEAR CUSTOMER SUPPORT OF IT CONSULTING FIRM, OUR HR reports that our primary payroll application has failed during processing.We urgently need your assistance to restore your operation.The affected service is the IT consulting service provided by your company.Please contact us as soon as possible.For more information, contact by .",MEDIUM -360,"Return Request: Samsung QN90a Defective HDR Resource Dear TECH Online Store Support, - -I am writing to request a return to my Samsung QLED QN90A due to a defective HDR feature.The problem was discovered within the return period.Please enter the next steps to process this return. - -Thanks, - - -",MEDIUM -361,"Request for MacBook Air M1-specifications and adjustments Dear Tech Online Store Support team, - -I am interested in buying a MacBook Air M1 and would like to have detailed specifications and information on available adaptation options.Could you please make this information available to me? - -Thank you for your support. - -Best regards, -",MEDIUM -362,"Need help hello, I recently bought a new MacBook Air M1 from Tech Online Store.I have difficulty with the installation process.Could you help me with this problem?THANKS !Sincerely, .",MEDIUM -363,"Solicitação de Substituição de Garantia Prezado Suporte ao Cliente da Tech Online Store, - -Estou escrevendo para solicitar uma substituição de garantia para minha Canon PIXMA MG3620, pois ela não está mais imprimindo sem fio. Apesar de diversas tentativas de solução de problemas, não consegui resolver a questão. Por favor, me orientem sobre o processo de substituição. Minha compra foi feita sob a conta . - -Obrigado pela sua assistência. - -Atenciosamente, - -",MEDIUM -364,"Zoom crashes during calls Dear Customer Service, I experience constant crashes from zoom when I start video conference calls with version 5.11.0.This problem causes significant disorders in our team meetings and in the workflow.I ask for further examinations to solve this problem immediately.Thank you.Sincerely, ",HIGH -365,"Zoom Fault Problem Dear Customer Support,

I am facing frequent flaws with the Zoom app during Webinars since I updated it to version 5.11.0.This is disturbing my presentations and processes.Could you please investigate this problem as a priority?I await your prompt assistance.

Sincerely,
",MEDIUM -366,"Urgent: MySQL 8.0.30 Database Downtime Issue Our main customer database, running MySQL 8.0.30, is currently down. This has led to significant uptime issues affecting several of our services and operations. We need urgent support to resolve this matter promptly.",HIGH -367,"Urgent configuration change Dear IT customer support, we urgently need to change the server configuration and update our system in the projects in progress in IT solutions.This is of high priority due to urgent requirements.The affected product is the IT consulting service.Thank you, .",HIGH -368,"Energy problem with Dell XPS 13 9310 Dear Tech Online Store support team, I am facing energy problems with my Dell XPS 13 9310. Although completely charged, the laptop does not turn on.Please let me know how to proceed.Thank you, .",HIGH -369,"Issues with Newly Purchased MacBook Air M1 Dear Tech Online Store Support, I recently purchased a MacBook Air M1, but I'm experiencing problems. The keyboard is non-reactive at times, and the battery life is disappointingly short. Can you assist with resolving these issues? Received under Order #. Please contact me at . Thank you. Best, .",HIGH -370,"Urgent Issue: Jira Software 8.20 Failing to Initialize Hello Customer Support Team, - -We have encountered an urgent issue where Jira Software 8.20 is failing to initialize, severely disrupting our project management activities. We need immediate assistance to resolve this. Please address this as soon as possible. - -Thank you, -",HIGH -371,"Printer connection and duplex problems Hello, I have problems with my Canon Pixma MG3620.It does not connect wirelessly and shows inconsistent duplex printing behavior.Please indicate a solution for these problems.Thank you, .",MEDIUM -372,"Critical Outage Affecting AWS Dear Customer Support, - -I am writing to report a critical outage affecting the AWS Management Service. Our clients are currently unable to access their deployed cloud infrastructure through this service. This issue requires immediate attention as it significantly impacts our operations. Please investigate and resolve this at the earliest. - -Thank you, - - -Account Number: -Phone: ",HIGH -373,"Photoshop 2024 Hello problem, I have a problem with the gum tool in Adobe Photoshop 2024. It often does not work properly, which affects my daily tasks.Please help me solve this problem.Thank you, .",HIGH -374,"Urgent: Wi-Fi Issue with Canon PIXMA MG3620 Printer Dear Customer Support, - -My Canon PIXMA MG3620 printer stopped connecting to Wi-Fi after a recent firmware update. This issue is preventing mobile printing, which I rely on. Can you please assist with an immediate resolution for this problem? - -Thank you, -",HIGH -375,"Surface problem Pro 7 Dear Customer Service,

I contact you to report a problem concerning my Microsoft Surface Pro 7. The touch screen sometimes does not respond during use.Please guide me on how to do it for a repair or a replacement.

Thank you,


",MEDIUM -376,"Problemas críticos de rendimiento con Dell XPS 13 9310 Estimado servicio de atención al cliente, mi laptop Dell XPS 13 9310 está experimentando problemas críticos de rendimiento y se bloquea con frecuencia a pesar de tener suficiente memoria y almacenamiento. Por favor, ayúdame a resolver este problema lo antes posible. Gracias, .",HIGH -377,"Assistance Needed for Screen Flickering Issue Dear IT Services Support, - -I am facing an unexplained screen flickering issue on my Dell XPS 13 9310. Could you please provide troubleshooting assistance for this issue? Your help in resolving this matter as soon as possible would be greatly appreciated. - -Thank you, ",MEDIUM -378,"Issue with Printer Connectivity After Update Hello, I am experiencing issues with my Canon PIXMA MG3620 printer. Since the latest firmware update, it is no longer connecting to WiFi. This problem prevents me from utilizing its wireless and duplex printing capabilities. I have tried resetting the printer and my network, but the problem persists. Can you please assist me in resolving this issue as soon as possible? Thank you, , , ",HIGH -379,"Urgent: Sudden Shutdown Issue Dear Tech Online Store Support, I am experiencing sudden shutdown issues with my Dell XPS 13 9310. This incident needs urgent resolution. Please advise on next steps. Thank you, ",HIGH -380,"Assistance required for persistent papermark problems with the estimated canon printer, customer support, - -I am writing to inform about persistent papermark problems with my Canon Pixma MG3620 printer.The problem occurs during the printing of the slight output documentation.I have assured that the paper is not overloaded and I have also reviewed if there are visible obstructions.Despite these efforts, the problem persists.Could you provide more assistance or suggest additional problems with problem solving?The serial number of my printer is . - -Thanks for your prompt attention to this matter. - -Sincerely, - -",LOW -381,"Request to update Jira Dear Customer support, - -I write to request an update to Jira Software version 8.20 to use the new confluence integrations for improved project management.The additional functions are crucial for increasing the productivity of our team. - -Thank you for your support. - -Best regards, -",HIGH -382,"Problem with cloud monitoring Dear Support, our customer has problems monitoring cloud resources in AWS Management Service.Please help us to solve this immediately.Best regards, , .Contact: .",LOW -383,"Help is needed, I recently bought a new MacBook Air M1 at Tech Online Store.I am having difficulties with the installation process.Could you help me with this problem?Thank you!Cordial greetings, .",MEDIUM -384,"Issue with Dell XPS 13 9310 Overheating The Dell XPS 13 9310 is overheating during regular use. Seeking guidance and a prompt resolution, please.",HIGH -385,"Estimated compatibility consultation customer service, - -Recently I bought a Macbook Air M1 in your store.I need to know if this model is compatible with my external wireless monitor configuration.Please provide the necessary information as soon as possible. - -Thank you, -",LOW -386,"URGENT: Immediate assistance is required for the reboot loop problem of the Cisco ISR4331 router that is affecting the connectivity of the network, continuous connectivity losses have been observed in the Cisco ISR4331 router after a constant restart loop.An urgent solution is needed.",MEDIUM -387,"Frequent VPN Issues with Lenovo XPS 13 Dear Tech Online Store Support, - -We have been experiencing frequent VPN connectivity failures with our Dell XPS 13 9310. This issue disrupts high-priority remote assignments. We need urgent assistance to resolve this matter. - -Thank you, - - -",HIGH -388,"Firmware update required Dear customer service, - -I write to inform you about the need for a firmware update for our Cisco Router Isr4331 in order to remedy safety fuses.It is of crucial importance for us to ensure seamless, powerful and safe network provision.Can you please provide support on this matter? - -Thank you, - - -",HIGH -389,"Photoshop 2024 Problem Hello , I have a problem with the eraser in Adobe Photoshop 2024. It often does not work properly, which affects my daily tasks.Please help me to troubleshoot this problem.Thank you, .",HIGH -390,"Request for Exchange of Canon PIXMA MG3620 Hello, I'm experiencing connectivity issues with my Canon PIXMA MG3620 while attempting wireless printing. I would like to request a return or exchange of this unit. Please assist me with the process. Thank you.",LOW -391,"Urgent: slow start time problem on MacBook Air M1 Dear Customer Support, - -I recently bought a MacBook Air M1 last week in your store.Unfortunately, I meet very slow start -up times with the device. - -Please help me solve this problem.My order number is . - -THANKS, -",LOW -392,"Urgent: Dell XPS Power Issue Hello Tech Online Store Customer Support, - -I am experiencing power issues with my Dell XPS 13 9310. The laptop is failing to charge when plugged in. Can you please provide urgent assistance to resolve this issue? - -Thank you, -",HIGH -393,"Hilfe benötigt für Surface Pro 7 Einrichtung Hallo Tech Online Store Support, - -Könnten Sie mir bei der Einrichtung der abnehmbaren Tastatur und der Konfiguration der Touchscreen-Funktionen auf meinem Microsoft Surface Pro 7 helfen? Ich habe bei beiden Funktionen Probleme. Vielen Dank für Ihre Unterstützung. - -Mit freundlichen Grüßen, -",MEDIUM -394,"Solicitação para Devolução de MacBook Air Defeituoso Olá, eu comprei um MacBook Air M1 na sua loja e encontrei um defeito no touchpad da máquina. Por favor, me ajude com o processo de devolução. Meu número do pedido é . Obrigado, , .",LOW -395,Problem with Dell XPS 13 9310 overheating of the Dell XPS 13 9310 overheated with normal use.I ask for instructions and a quick solution.,HIGH -396,"Problem with the estimated cloud monitoring, our client is experiencing problems with the monitoring of cloud resources in the AWS management service.Please help us solve this quickly.Sincerely, , .",LOW -397,"Urgent: Problem with Dell XPS 13 9310 Dear Tech Online Store Support, - -I am facing a problem with my Dell XPS 13 9310, which occasionally freezes and interrupts my workflow.Could you help me diagnose and solve this problem? - -Thanks, - -Account number: -Telephone: ",LOW -398,"Problem with Zoom 5.11.0 during the estimated web seminar, during our recent web seminar using Zoom 5.11.0, attendees experienced repeated audio cuts and connectivity problems.Please guide us on how to solve this urgent matter.Thanks, ",HIGH -399,"Request for a high priority configuration support for support team, - -I have a high priority ticket requiring configuration support for the Cisco ISR4331 router in our business environment.Immediate assistance is necessary to guarantee a minimum stop time.Please refer to the details provided under the Ticket_Number> ticket number.Contact me at or by e-mail to . - -THANKS, -",HIGH -400,"Urgent support required customer support, my Microsoft Surface Pro 7's touchscreen is not responding and the device is often crashing.I need immediate technical support to solve these problems.My name is , the contact number is .Thanks.Sincerely, .",HIGH -401,"URGENT ASSEMBLY ESTIMATED CUSTOMER SUPPORT, - -Our Cisco ISR4331 router is experiencing frequent disconnections, which seriously affects our commercial operations.This requires an urgent solution and repair.Please help as soon as possible. - -Thank you, - - -",HIGH -402,"Urgent: hardware errors in the Dell XPS 13 9310 Dear IT services, our Dell XPS 13 9310 has occasional screen flickering and intermittent problems with wireless connectivity.Please advise us on the next steps to solve these problems.Sincerely, , , , .Thank you.",HIGH -403,"Screen flashing problem hello customer service, - -I recently updated my Dell XPS 13 9310 and now I am experiencing an intermittent flicker on the screen that seriously affects usability.This problem began immediately after the update.I am not sure if it is due to hardware or software, but I need assistance as soon as possible.Please provide guidance on problem solving or initiate reparation if necessary. - -Thank you, - - -",HIGH -404,"Urgent: Repeated Cisco Router ISR4331 Reboots Dear Customer Support, - -Our enterprise network is facing unexpected reboots of our Cisco Router ISR4331, causing significant disruptions and downtimes. We urgently require a fix as this issue is impacting our operations. Please provide a timely resolution to prevent further issues. - -Best regards, - -",HIGH -405,"Problème de connectivité Wi-Fi de l'imprimante HP DeskJet 3755 Cher service client, - -Je rencontre un problème avec mon imprimante sans fil HP DeskJet 3755. Elle ne se connecte pas au réseau Wi-Fi malgré le suivi des instructions de configuration. Pourriez-vous s'il vous plaît fournir des étapes de dépannage pour résoudre ce problème ? L'assistance pour la faire fonctionner est grandement appréciée. Merci d'avance pour votre aide. - -Cordialement, - -",MEDIUM -406,"Necessary assistance for the Microsoft Office 365 configuration estimated support equipment, I am requesting help to configure email accounts and shared folders using Microsoft Office 365 in a new domain.Please provide guidance to complete this process successfully.Thank you.Sincerely, ",LOW -407,"Problems with the newly purchased MacBook Air M1 Estimated technology store support, recently bought a MacBook Air M1, but I am experiencing problems.The keyboard does not respond sometimes and the battery life is disappointingly short.Can you help me solve these problems?Received under order #.Please contact me in .Thank you.Greetings, .",HIGH -408,"Payment System Error Dear IT Services Support, I am unable to update my credit card details for my ongoing AWS subscription due to a payment system error. Could you kindly assist me in resolving this issue? The affected product is AWS Management Service. My account number is . Thank you, .",HIGH -409,"Poor battery life in Macbook Air M1 Dear Tech online Store, I am writing to inform about a significant decrease in the battery life of my macbook air M1 after the last update.I would like to request assistance to solve this problem.My account number is .Thanks, , ",LOW -410,"Urgent: React app falls from dear customer service, - -My JavaScript React app immediately crashes while starting and shows an empty side.I have subscribed to your development program for JavaScript React apps.This problem is urgent and requires immediate attention.My account number is . - -Please help me to solve this problem immediately. - -Best regards, - -",HIGH -411,"Update of the firmware required dear customer support, - -I am writing to inform you of the need for an update of the firmware on our Cisco ISR4331 router in order to resolve safety vulnerabilities.Ensuring a transparent and secure high performance network delivery is crucial for us.Could you please help us on this question? - -THANKS, - - -",HIGH -412,"Application for the estimated warranty replacement of the technical support of the online store, - -I am writing to request a guarantee replacement for my mg3620 canon Pixma, since it no longer prints wirelessly.Despite numerous attempts to solve problems, I could not solve the problem.Please guide me through the replacement process.My purchase was made under the account. - -Thanks for your help. - -Sincerely, - -",MEDIUM -413,"MacBook Air M1 experiencing overheating issues during extended use Dear Tech Online Store support team, I have recently purchased a MacBook Air M1 and am experiencing overheating issues during long periods of use. Additionally, I have noticed significant power consumption spikes which affect battery life. This started happening a few weeks after my purchase. Please advise if this issue can be resolved remotely or if I need to return the product for inspection. Looking forward to your assistance. Regards, ",LOW -414,"Solicitação para Ajustar Contas de Faturamento da AWS Prezado time de Suporte de Serviços de TI, - -Gostaria de solicitar um ajuste em nossas contas de faturamento da AWS para os serviços de infraestrutura em nuvem gerenciados pelo Serviço de Gestão da AWS. É essencial revisar e corrigir quaisquer discrepâncias. Por favor, priorizem este pedido de média prioridade o mais rápido possível. - -Agradeço antecipadamente pela sua assistência. - -Atenciosamente, - -",MEDIUM -415,"I need urgent support estimated customer support, the tactile screen of my Microsoft Surface Pro 7 does not respond and the device is frequently blocked.I require immediate technical support to solve these problems.My name is , the contact number is .Thank you.Greetings, .",HIGH -416,"Urgent problem: Adobe Photoshop 2024 falls from the start of the very honored support team, - -I experience continuous crashes with Adobe Photoshop 2024 after the latest update.This problem significantly affects my work.I ask for an urgent solution.My information is as follows: - -Name: , -Telephone: , -Account number: . -Thank you for your quick support. - -Best regards, -",HIGH -417,"Frequent Crashes on Dell XPS 13 9310 Dear Tech Online Store Support, - -I am experiencing frequent crashes on my Dell XPS 13 9310 when running high-performance software. This issue severely hampers my productivity. I have done basic troubleshooting but the problem persists. Please advise on the next steps I should take to resolve this issue or if a replacement is necessary. - -Thank you, -",MEDIUM -418,"Service Outage Issue Dear Support Team, I am experiencing a service outage that is affecting my access to Microsoft Office 365, particularly Excel and the email client. This is causing significant disruption to my work. Please address this issue promptly. Regards, ",HIGH -419,"Request for billing fees for Adobe Photoshop 2024 Dear Customer Assistance Team, - -I recently bought a license for Adobe Photoshop 2024. However, I see unexpected costs on my billing statement.Could you please provide more details or clarify these costs? - -THANKS, - -",MEDIUM -420,"Consultation on the identification of the URL resolution method, - -I am writing to ask about the URL resolution method used in your product 'only damage check'.Could you provide information and documentation about its details and how can it identify?Any help you can provide would be highly appreciated.Thanks for your time and support. - -Sincerely, -",HIGH -421,Smart TV Screen Flicker Customer support needed for Samsung QLED QN90A flickering issue.,HIGH -422,"Dringend: Hardwarefehler am Dell XPS 13 9310 Sehr geehrte IT-Services, unser Dell XPS 13 9310 hat gelegentliches Bildschirmflimmern und intermittierende drahtlose Verbindungsprobleme. Bitte teilen Sie uns die nächsten Schritte zur Behebung dieser Probleme mit. Mit freundlichen Grüßen, , , , . Vielen Dank.",HIGH -423,Frequent disconnections and planting The customer reports frequent disconnections and planting during video meetings using Zoom 5.11.0.Please investigate.THANKS.,HIGH -424,"Urgent: Router Connectivity Issue Dear IT Services Support, - -We are experiencing frequent disconnections with our Cisco Router ISR4331, which is severely disrupting our network services. This issue requires immediate resolution to maintain stable enterprise connectivity. - -Please look into this matter urgently. - -Sincerely, - -Account Number: -Phone: ",HIGH -425,"Urgent: immediate assistance required for an interruption problem of the dear IT customer service service, - -Our server, which affects our ticketing system, has experienced an unexpected interruption today.This problem is crucial because it impacts our IT advice operations.We need emergency technical support to solve the problem and restore normal functionality. - -Please give this request and provide immediate assistance. - -THANKS, - -",HIGH -426,"Server Error Issue Dear Customer Support, - -Our IT Consulting Service is encountering a server error when trying to extract user archives documents while using Slack. Products affected include Video Conferencing, Webinars, Screen Sharing, and Chat. - -Please assist us promptly. - -Thank you, -",HIGH -427,"MySQL Performance Issues Dear Customer Support, Our database using MySQL 8.0.30 is running quite slowly. Regular data management tasks have been delayed. Could you please guide us on the performance optimization steps we should take to resolve this issue? Your assistance in improving our database performance is highly appreciated. Thank you, ",LOW -428,Smart TV screen flickering customer support needs to flicker the Samsung QLED QN90A.,HIGH -429,"Problema con el teclado del Dell XPS 13 Estimado soporte al cliente, - -Espero que se encuentre bien. Recientemente compré un Dell XPS 13 9310 en su tienda, pero estoy experimentando problemas con su teclado. No responde y creo que necesita un reemplazo. ¿Podría ayudarme con el proceso para resolver este problema? Mi número de cuenta es . Gracias de antemano por su cooperación. - -Atentamente, - -",HIGH -430,"Dringend: Bildschirmflimmern bei Dell XPS 13 9310 Sehr geehrter Kundenservice, - -ich habe ein Problem mit meinem Dell XPS 13 9310, bei dem der Bildschirm kontinuierlich flimmert. Dieses Problem beeinträchtigt meine Arbeit erheblich, und ich benötige eine sofortige Lösung. - -Bitte teilen Sie mir mit, wie dieses Problem so schnell wie möglich behoben werden kann. Meine Kontonummer ist . - -Danke, -",HIGH -431,"Help needs Hello, I recently bought a new MacBook Air M1 in the Tech Online Store.I have difficulties with the installation process.Could you please help me with this problem?Thanks!Sincerely, .",MEDIUM -432,"Urgent support needs dear customer support, my Microsoft Surface Pro 7 has an insensitive touchscreen and the device frequently crashes.I need technical support immediately to fix these problems.My name is , the contact number is .Thank you.Sincerely, .",HIGH -433,"Performance Optimization Request for Ticket System Dear Customer Support,

We are in need of performance optimization for our existing ticket system along with guidance on efficient server load distribution. The issues are affecting our IT Consulting Service and need urgent attention.

Thank you for your assistance.

Best regards,
",LOW -434,"MONITOR PROBLEM Hello support team, my Dell XPS 13 9310 is not recognizing an external monitor.I have tried to solve the graphic controllers, but the problem persists.Please advise on the next steps to solve this problem.Thanks, ",MEDIUM -435,"Request to Change Delivery Address Dear Customer Support, - -I hope this message finds you well. I recently placed an order for a Dell XPS 13 9310 laptop. Unfortunately, I need to change the delivery address associated with this order. My account number is . Could you please update the shipping address to the following: . Please let me know if any additional information is required from my end. - -Thank you for your attention to this matter. I look forward to your prompt response. - -Best regards, - -",MEDIUM -436,"Problem with the Dell XPS 13 9310 screen flickering Dear Tech Online Store, I have intermittent screen flickering on my Dell XPS 13 9310. This problem causes considerable inconvenience at work.Your quick support to solve this matter would be very welcome.Thank you.Sincerely, ",MEDIUM -437,"Compatibility request Dear customer service, - -I recently bought a MacBook Air M1 in your shop.I have to know whether this model is compatible with my external wireless monitor setup.Please give me the necessary information as soon as possible. - -Thanks, -",LOW -438,"Urgent: router troubleshooting required Dear Tech online stores, - -Despite the right connection, my Cisco Router Isr4331 cannot be switched on.I need support for troubleshooting as soon as possible.Please let me know the next steps to solve this problem.My account number is .You can reach me at if further details are required. - -Thank you, -",HIGH -439,"Application for assistance for the estimated configuration customer service, - -I need help to configure my recent purchase of a Cisco ISR4331 router for safe frequent connection monitoring.Please guide me through the process. - -Thank you, -",LOW -440,"Intermittent connectivity issues with Cisco Router ISR4331 Router ISR4331 is experiencing connectivity issues, impacting network performance and user access. Need your support.",HIGH -441,"Exchange requested for a defective laptop dear customer support, - -I hope you find you healthy.I wish to request an exchange of my laptop Dell XPS 13 9310 due to a malfunction after two weeks of use.Your quick assistance to resolve this problem would be greatly appreciated. - -Sincerely, -",HIGH -442,"Urgente: Problemas de inicio de sesión durante la presentación previa a la venta Estimado equipo de soporte al cliente, - -Estoy escribiendo para informar sobre problemas de inicio de sesión con Microsoft Office 365 durante una presentación crítica previa a la venta. Nuestros clientes no pueden iniciar sesión, y esto está impactando nuestra capacidad para mostrar el producto de manera efectiva. Requerimos asistencia inmediata para resolver este asunto con prontitud. - -Gracias por su comprensión y atención rápida a este asunto urgente. - -Atentamente, - - - - -",MEDIUM -443,"Service interruption Problem Dear support team, I experience an interruption that affects my access to Microsoft Office 365, especially Excel and the email client.This causes considerable disorders in my work.Please fix this problem immediately.Sincerely, ",HIGH -444,Intermittent connection problems with Cisco Router ISR4331 The Router ISR4331 has connection problems that affect network performance and user access.I need your support.,HIGH -445,"Request to return a defective MacBook Air Hello, I bought a MacBook Air M1 in your shop and found a defect in the device's touchpad.Please help me with the return process.My order number is .Thank you, , .",LOW -446,"Critical performance problems with the Dell XPS 13 9310 Dear customer service, my laptop Dell XPS 13 9310 Dating critical performance problems and frequently plants despite sufficient memory and storage space.Please help me solve this problem as soon as possible.Thank you, .",HIGH -447,"Estimated customer service problem, I found a billing problem while buying a new subscription to Adobe Photoshop 2024 through its online payment portal.My account was loaded incorrectly.Please help me rectify this problem.You can contact me .Cordial greetings, ",MEDIUM -448,Problème avec le Dell XPS 13 9310 L'écran devient noir par intermittence. Besoin de dépannage pour une cause matérielle ou logicielle.,MEDIUM -449,"Request to return a defective MacBook Air Hello, I bought a MacBook Air M1 in your shop and found a defect in the device's touchpad.Please help me with the return process.My order number is .Thank you, , .",LOW -450,"Flickering Screen Issue Hello Customer Support, - -I recently updated my Dell XPS 13 9310 and am now experiencing an intermittent screen flicker severely affecting usability. This issue started immediately after the update. I'm unsure if it's due to hardware or software but need assistance ASAP. Kindly provide guidance on troubleshooting or initiate a repair if necessary. - -Thank you, - - -",HIGH -451,"Demande de modification des comptes de facturation AWS Cher équipe de support des services informatiques, - -Je souhaite demander un ajustement de nos comptes de facturation AWS pour les services d'infrastructure cloud gérés sous le Service de gestion AWS. Il est essentiel de revoir et de corriger toute divergence. Veuillez donner la priorité à cette demande de priorité moyenne dès que possible. - -Merci d'avance pour votre assistance. - -Cordialement, - -",MEDIUM -452,"Urgent: database corruption at MySQL 8.0.30 Dear support team, - -We find database corruption with MySQL 8.0.30, resulting in service interruptions and significantly affecting our business operations.Immediate assistance is necessary to solve this problem. - -Please prioritize this subject. - -Yours sincerely, -",HIGH -453,"Urgent: Inactivity time of the estimated server customer support equipment, - -I am experiencing a server inactivity time problem with its AWS management service.My account number is .Please advise on problem solving steps and an estimated schedule for resolution.This is critical for our commercial operations. - -Thank you, - -Contact: ",HIGH -454,"Urgent EC2 problem, very honored IT service team, I have problems with an EC2 instance that does not react.I urgently need support for my AWS management service environment.Please contact me as soon as possible.Sincerely, .",HIGH -455,"Assistance required for persistent paper jam problems with canon printer with customer support, - -I am writing to report persistent paper jam problems with my Canon Pixma MG3620 printer.The problem occurs during light checkout documentation.I assured that the paper is not overloaded and also verified if there are visible obstructions.Despite these efforts, the problem persists.Could you please provide me with more assistance or suggest some additional troubleshooting steps?The serial number of my printer is . - -Thank you for your prompt attention to this subject. - -Yours sincerely, - -",LOW -456,"Bluescreen-Fehler auf Dell XPS 13 Sehr geehrter Tech Online Store Kundenservice, - -ich habe ein Bluescreen-Fehler auf meinem Dell XPS 13 9310 mit einer Hochleistungs-Konfiguration, die Windows 10 ausführt. Bitte helfen Sie mir, dieses Problem so schnell wie möglich zu beheben. - -Mit freundlichen Grüßen, - -",MEDIUM -457,"Problem with the wireless function of the HP Deskjet 3755 Dear Tech online Store customer support, I cannot connect my HP Deskjet 3755 to mobile devices using the wireless function.Please help me solve this problem.Thank you!Greetings, ",LOW -458,"Surface Pro 7 Problem Dear Customer Service, I have problems with the reactionability of the touchscreen of my 2-in-1 Microsoft Surface Pro 7 device.Please advise me.",MEDIUM -459,"Request for updating JIRA Dear customer support, - -I am writing to request an update for Jira Software version 8.20 to take advantage of new confluence integrations for better project management.Additional resources are essential for improving our team's productivity. - -Thanks for your assistance. - -Yours sincerely, -",HIGH -460,"Discrepancia de Facturación en el Servicio de Gestión de AWS Estimado Soporte al Cliente, - -Estoy escribiendo para informar sobre una discrepancia de facturación en mi cuenta del Servicio de Gestión de AWS y alegar cargos incorrectos. Por favor, verifiquen las transacciones de facturación para la cuenta y procesen un reembolso si es aplicable. Su pronta atención a este asunto sería apreciada. - -Gracias. - -Atentamente, -",MEDIUM -461,"Hilfe benötigt für die Einrichtung von Microsoft Office 365 Sehr geehrtes Support-Team, ich bitte um Hilfe bei der Einrichtung von E-Mail-Konten und gemeinsamen Ordnern mit Microsoft Office 365 auf einer neuen Domain. Bitte geben Sie Anweisungen, um diesen Prozess erfolgreich abzuschließen. Vielen Dank. Mit freundlichen Grüßen, ",LOW -462,"Assistance for Cher Service Customer Service Billing errors, I noticed billing errors in my IT consultant service bills.Could you check and correct the charges?My account number is .Pending your assistance.Sincerely, .",LOW -463,"Frequent audio dropouts during video conferences Dear IT services support team, I am experiencing frequent audio dropouts during my video conferences despite having stable network conditions. This issue persists specifically with Zoom version 5.11.0. My account number is . Could you please assist in resolving this ongoing problem? Feel free to contact me at any time on . Your urgent attention to this matter would be highly appreciated. Thank you, .",MEDIUM -464,"Warranty Replacement Request Dear Customer Support Team at Tech Online Store, - -I am contacting you to request a warranty replacement for my Canon PIXMA MG3620, which has stopped printing wirelessly. Despite multiple troubleshooting attempts, I’ve failed to resolve the issue. I would appreciate your assistance with the replacement procedure. This purchase was made using the account . - -Thank you for your support. - -Sincerely, - -",MEDIUM -465,"Request for update of the estimated customer support, - -I am writing to request an update to version 8.20 of Jira Software to take advantage of the new confluence integrations for better project management.Additional functionalities are essential to improve the productivity of our team. - -Thanks for your help. - -Sincerely, -",HIGH -466,"Assistance with the estimated payment update customer service, - -I need assistance to update the payment method of my subscription to Microsoft Office 365 in my account.My current payment method is outdated and I cannot make any change in my subscription.My account number is .Please guide me through the necessary steps to update this information as soon as possible. - -Thank you, -",MEDIUM -467,"Bad battery life on MacBook Air M1 Dear Tech Online Store Support, I write to report a significant decline in the battery life of my MacBook Air M1 after the last update.I would like to ask for support to fix this problem.My account number is .Thank you, , ",LOW -468,"Problem with Jira Software dear customer service, - -We are currently experiencing a problem with the human resources queue where average priority tasks fail to move on to the following status in Jira Software 8.20.This problem leads to significant delays in our workflow.Please help us solve this problem as soon as possible.For reference, our account number is .You can contact me directly at .Pending your quick response.THANKS. - -Sincerely, -",MEDIUM -469,"Urgent Assistance Required for Dell XPS 13 9310 Dear Customer Support, I recently purchased a Dell XPS 13 9310 from Tech Online Store, and I'm facing continuous Wi-Fi disconnection issues. This is highly disruptive as I'm a heavy user. Could you please direct me to a swift resolution or provide temporary attachment options for this issue? Thank you. Best, ",LOW -470,"Urgent support required dear customer service, my Microsoft surface pro 7 touch screen does not respond and the device plants frequently.I need immediate technical support to solve these problems.My name is , the contact number is .THANKS.Sincerely, .",HIGH -471,"Checking the server configuration required Dear IT service support, - -Our customer, , has interruptions in his collaboration tools.We believe that the solution may be in the server configuration settings.We ask for a thorough review of the configuration of the IT consultancy service in order to solve this problem immediately.Please advise us on the best way of action and provide all the necessary instructions. - -Thanks, - -",HIGH -472,"Problema de Pantalla Hola, - -He estado enfrentando un problema donde la pantalla de mi Microsoft Surface Pro 7 deja de responder al tacto intermitentemente. ¿Podría proporcionarme pasos urgentes de solución de problemas para este problema? Gracias. - -Saludos, - -",HIGH -473,"Compatibility Inquiry Dear Customer Support, - -I recently purchased a MacBook Air M1 from your store. I need to know if this model is compatible with my external wireless monitor setup. Please provide the necessary information at your earliest convenience. - -Thank you, -",LOW -474,"Problems with the newly bought macBook Air M1 Dear online store support, recently bought a MacBook Air M1, but I am experiencing problems.The keyboard sometimes does not respond and the battery life is disappointingly short.Can you help me solve these problems?Received under order #.Please contact me to .Thank you.Greetings, .",HIGH -475,"MySQL Performance Problems Dear customer support, our database using MySQL 8.0.30 is working very slowly.Regular data management tasks have been delayed.Could you guide us about the performance optimization steps we should follow to solve this problem?Your assistance in improving the performance of our database is much appreciated.Thank you, ",LOW -476,"Urgent: Hardware Malfunction in Dell XPS 13 9310 Estimated IT services, our Dell XPS 13 9310 Occasional screening of screen and intermittent failures in wireless connectivity.Please advise on the next steps to solve these problems.Sincerely, , , , .Thank you.",HIGH -477,"Help Needed for Surface Pro 7 Setup Hi Tech Online Store Support, - -Could you assist me in setting up the detachable keyboard and configuring the touchscreen features on my Microsoft Surface Pro 7? I am having trouble with both functionalities. Thank you for your assistance. - -Best regards, -",MEDIUM -478,"Problema de conectividad de la impresora después de la actualización Hola, estoy experimentando problemas con mi impresora Canon PIXMA MG3620. Desde la última actualización de firmware, ya no se conecta a WiFi. Este problema me impide utilizar sus capacidades de impresión inalámbrica y a doble cara. He intentado restablecer la impresora y mi red, pero el problema persiste. ¿Puede ayudarme a resolver este problema lo antes posible? Gracias, , , ",HIGH -479,"URGENT: Immediate assistance is needed for the failure of the applied payroll application client support of the IT Consulting firm, our Human Resources Department reports that our main payroll application has failed during processing.Urgently we require your assistance to restore its operation.The affected service is the IT consulting service provided by its signature.Please contact us as soon as possible.For any additional information, communicate with to the .",MEDIUM