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README.md
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It is a Turkish BERT-based model that will analyze people's bank complaints and classify them according to one of eight categories. The classification headings are as follows:
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246412 thousand complaints were used in model training. The success rates in education are as follows.
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It is a Turkish BERT-based model that will analyze people's bank complaints and classify them according to one of eight categories. The classification headings are as follows:
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- Diğer
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- Hesap İşlemleri
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- KKB Skor
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- Kargo
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- Kart İşlemleri
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- Kredi İşlemleri
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- Limit
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- Müşteri Temsilcisi
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246412 thousand complaints were used in model training. The success rates in education are as follows.
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