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Mar 28

Using multiple ASR hypotheses to boost i18n NLU performance

Current voice assistants typically use the best hypothesis yielded by their Automatic Speech Recognition (ASR) module as input to their Natural Language Understanding (NLU) module, thereby losing helpful information that might be stored in lower-ranked ASR hypotheses. We explore the change in performance of NLU associated tasks when utilizing five-best ASR hypotheses when compared to status quo for two language datasets, German and Portuguese. To harvest information from the ASR five-best, we leverage extractive summarization and joint extractive-abstractive summarization models for Domain Classification (DC) experiments while using a sequence-to-sequence model with a pointer generator network for Intent Classification (IC) and Named Entity Recognition (NER) multi-task experiments. For the DC full test set, we observe significant improvements of up to 7.2% and 15.5% in micro-averaged F1 scores, for German and Portuguese, respectively. In cases where the best ASR hypothesis was not an exact match to the transcribed utterance (mismatched test set), we see improvements of up to 6.7% and 8.8% micro-averaged F1 scores, for German and Portuguese, respectively. For IC and NER multi-task experiments, when evaluating on the mismatched test set, we see improvements across all domains in German and in 17 out of 19 domains in Portuguese (improvements based on change in SeMER scores). Our results suggest that the use of multiple ASR hypotheses, as opposed to one, can lead to significant performance improvements in the DC task for these non-English datasets. In addition, it could lead to significant improvement in the performance of IC and NER tasks in cases where the ASR model makes mistakes.

Master-ASR: Achieving Multilingual Scalability and Low-Resource Adaptation in ASR with Modular Learning

Despite the impressive performance recently achieved by automatic speech recognition (ASR), we observe two primary challenges that hinder its broader applications: (1) The difficulty of introducing scalability into the model to support more languages with limited training, inference, and storage overhead; (2) The low-resource adaptation ability that enables effective low-resource adaptation while avoiding over-fitting and catastrophic forgetting issues. Inspired by recent findings, we hypothesize that we can address the above challenges with modules widely shared across languages. To this end, we propose an ASR framework, dubbed \METHODNS, that, for the first time, simultaneously achieves strong multilingual scalability and low-resource adaptation ability thanks to its modularize-then-assemble strategy. Specifically, \METHOD learns a small set of generalizable sub-modules and adaptively assembles them for different languages to reduce the multilingual overhead and enable effective knowledge transfer for low-resource adaptation. Extensive experiments and visualizations demonstrate that \METHOD can effectively discover language similarity and improve multilingual and low-resource ASR performance over state-of-the-art (SOTA) methods, e.g., under multilingual-ASR, our framework achieves a 0.13sim2.41 lower character error rate (CER) with 30\% smaller inference overhead over SOTA solutions on multilingual ASR and a comparable CER, with nearly 50 times fewer trainable parameters over SOTA solutions on low-resource tuning, respectively.

Efficient Adapter Finetuning for Tail Languages in Streaming Multilingual ASR

The end-to-end ASR model is often desired in the streaming multilingual scenario since it is easier to deploy and can benefit from pre-trained speech models such as powerful foundation models. Meanwhile, the heterogeneous nature and imbalanced data abundance of different languages may cause performance degradation, leading to asynchronous peak performance for different languages during training, especially on tail ones. Sometimes even the data itself may become unavailable as a result of the enhanced privacy protection. Existing work tend to significantly increase the model size or learn language-specific decoders to accommodate each language separately. In this study, we explore simple yet effective Language-Dependent Adapter (LDA) finetuning under a cascaded Conformer transducer framework enhanced by teacher pseudo-labeling for tail languages in the streaming multilingual ASR. The adapter only accounts for 0.4% of the full model per language. It is plugged into the frozen foundation model and is the only trainable module during the finetuning process with noisy student training. The final model merges the adapter parameters from different checkpoints for different languages. The model performance is validated on a challenging multilingual dictation dataset, which includes 39 tail languages across Latin, Greek, Arabic, etc. Our proposed method brings 12.2% word error rate reduction on average and up to 37.5% on a single locale. Furthermore, we show that our parameter-efficient LDA can match the quality of the full model finetuning, thus greatly alleviating the asynchronous peak performance issue.

S2S-Arena, Evaluating Speech2Speech Protocols on Instruction Following with Paralinguistic Information

The rapid development of large language models (LLMs) has brought significant attention to speech models, particularly recent progress in speech2speech protocols supporting speech input and output. However, the existing benchmarks adopt automatic text-based evaluators for evaluating the instruction following ability of these models lack consideration for paralinguistic information in both speech understanding and generation. To address these issues, we introduce S2S-Arena, a novel arena-style S2S benchmark that evaluates instruction-following capabilities with paralinguistic information in both speech-in and speech-out across real-world tasks. We design 154 samples that fused TTS and live recordings in four domains with 21 tasks and manually evaluate existing popular speech models in an arena-style manner. The experimental results show that: (1) in addition to the superior performance of GPT-4o, the speech model of cascaded ASR, LLM, and TTS outperforms the jointly trained model after text-speech alignment in speech2speech protocols; (2) considering paralinguistic information, the knowledgeability of the speech model mainly depends on the LLM backbone, and the multilingual support of that is limited by the speech module; (3) excellent speech models can already understand the paralinguistic information in speech input, but generating appropriate audio with paralinguistic information is still a challenge.