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byAK and the research community

Jul 3

Granite-Function Calling Model: Introducing Function Calling Abilities via Multi-task Learning of Granular Tasks

Large language models (LLMs) have recently shown tremendous promise in serving as the backbone to agentic systems, as demonstrated by their performance in multi-faceted, challenging benchmarks like SWE-Bench and Agent-Bench. However, to realize the true potential of LLMs as autonomous agents, they must learn to identify, call, and interact with external tools and application program interfaces (APIs) to complete complex tasks. These tasks together are termed function calling. Endowing LLMs with function calling abilities leads to a myriad of advantages, such as access to current and domain-specific information in databases and knowledge sources, and the ability to outsource tasks that can be reliably performed by tools, e.g., a Python interpreter or calculator. While there has been significant progress in function calling with LLMs, there is still a dearth of open models that perform on par with proprietary LLMs like GPT, Claude, and Gemini. Therefore, in this work, we introduce the GRANITE-20B-FUNCTIONCALLING model under an Apache 2.0 license. The model is trained using a multi-task training approach on seven fundamental tasks encompassed in function calling, those being Nested Function Calling, Function Chaining, Parallel Functions, Function Name Detection, Parameter-Value Pair Detection, Next-Best Function, and Response Generation. We present a comprehensive evaluation on multiple out-of-domain datasets comparing GRANITE-20B-FUNCTIONCALLING to more than 15 other best proprietary and open models. GRANITE-20B-FUNCTIONCALLING provides the best performance among all open models on the Berkeley Function Calling Leaderboard and fourth overall. As a result of the diverse tasks and datasets used for training our model, we show that GRANITE-20B-FUNCTIONCALLING has better generalizability on multiple tasks in seven different evaluation datasets.

Facilitating Multi-turn Function Calling for LLMs via Compositional Instruction Tuning

Large Language Models (LLMs) have exhibited significant potential in performing diverse tasks, including the ability to call functions or use external tools to enhance their performance. While current research on function calling by LLMs primarily focuses on single-turn interactions, this paper addresses the overlooked necessity for LLMs to engage in multi-turn function calling--critical for handling compositional, real-world queries that require planning with functions but not only use functions. To facilitate this, we introduce an approach, BUTTON, which generates synthetic compositional instruction tuning data via bottom-up instruction construction and top-down trajectory generation. In the bottom-up phase, we generate simple atomic tasks based on real-world scenarios and build compositional tasks using heuristic strategies based on atomic tasks. Corresponding functions are then developed for these compositional tasks. The top-down phase features a multi-agent environment where interactions among simulated humans, assistants, and tools are utilized to gather multi-turn function calling trajectories. This approach ensures task compositionality and allows for effective function and trajectory generation by examining atomic tasks within compositional tasks. We produce a dataset BUTTONInstruct comprising 8k data points and demonstrate its effectiveness through extensive experiments across various LLMs.

An LLM Compiler for Parallel Function Calling

Large Language Models (LLMs) have shown remarkable results on various complex reasoning benchmarks. The reasoning capabilities of LLMs enable them to execute function calls, using user-provided functions to overcome their inherent limitations, such as knowledge cutoffs, poor arithmetic skills, or lack of access to private data. This development has expanded LLMs' scope to include multi-function calling, where LLMs are equipped with a variety of functions and select the proper functions based on the context. Multi-function calling abilities of LLMs have catalyzed LLM-based software development, allowing them to tackle more complex problems. However, current methods for multi-function calling often require sequential reasoning and acting for each function which can result in high latency, cost, and sometimes inaccurate behavior. To address this, we introduce LLMCompiler, which executes functions in parallel to efficiently orchestrate multi-function calling. Drawing from the principles of classical compilers, LLMCompiler streamlines parallel function calling with three components: (i) an LLM Planner, formulating execution strategies and dependencies; (ii) a Task Fetching Unit, dispatching function calling tasks; and (iii) an Executor, executing these tasks in parallel. LLMCompiler automatically computes an optimized orchestration for the function calls and can be used with open-source models such as LLaMA-2. We have benchmarked LLMCompiler on a range of tasks including cases with non-trivial inter-dependency between function calls, as well as cases that require dynamic replanning based on intermediate results. We observe consistent latency speedup of up to 3.7x, cost savings of up to 6.7x, and accuracy improvement of up to ~9% as compared to ReAct. Additionally, LLMCompiler achieves up to 1.35x latency gain over OpenAI's recent parallel function calling, while achieving similar accuracy.

CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.

FunReason: Enhancing Large Language Models' Function Calling via Self-Refinement Multiscale Loss and Automated Data Refinement

The integration of large language models (LLMs) with function calling has emerged as a crucial capability for enhancing their practical utility in real-world applications. However, effectively combining reasoning processes with accurate function execution remains a significant challenge. Traditional training approaches often struggle to balance the detailed reasoning steps with the precision of function calls, leading to suboptimal performance. To address these limitations, we introduce FunReason, a novel framework that enhances LLMs' function calling capabilities through an automated data refinement strategy and a Self-Refinement Multiscale Loss (SRML) approach. FunReason leverages LLMs' natural reasoning abilities to generate high-quality training examples, focusing on query parseability, reasoning coherence, and function call precision. The SRML approach dynamically balances the contribution of reasoning processes and function call accuracy during training, addressing the inherent trade-off between these two critical aspects. FunReason achieves performance comparable to GPT-4o while effectively mitigating catastrophic forgetting during fine-tuning. FunReason provides a comprehensive solution for enhancing LLMs' function calling capabilities by introducing a balanced training methodology and a data refinement pipeline. For code and dataset, please refer to our repository at GitHub https://github.com/BingguangHao/FunReason

Visual Agentic Reinforcement Fine-Tuning

A key trend in Large Reasoning Models (e.g., OpenAI's o3) is the native agentic ability to use external tools such as web browsers for searching and writing/executing code for image manipulation to think with images. In the open-source research community, while significant progress has been made in language-only agentic abilities such as function calling and tool integration, the development of multi-modal agentic capabilities that involve truly thinking with images, and their corresponding benchmarks, are still less explored. This work highlights the effectiveness of Visual Agentic Reinforcement Fine-Tuning (Visual-ARFT) for enabling flexible and adaptive reasoning abilities for Large Vision-Language Models (LVLMs). With Visual-ARFT, open-source LVLMs gain the ability to browse websites for real-time information updates and write code to manipulate and analyze input images through cropping, rotation, and other image processing techniques. We also present a Multi-modal Agentic Tool Bench (MAT) with two settings (MAT-Search and MAT-Coding) designed to evaluate LVLMs' agentic search and coding abilities. Our experimental results demonstrate that Visual-ARFT outperforms its baseline by +18.6% F1 / +13.0% EM on MAT-Coding and +10.3% F1 / +8.7% EM on MAT-Search, ultimately surpassing GPT-4o. Visual-ARFT also achieves +29.3 F1% / +25.9% EM gains on existing multi-hop QA benchmarks such as 2Wiki and HotpotQA, demonstrating strong generalization capabilities. Our findings suggest that Visual-ARFT offers a promising path toward building robust and generalizable multimodal agents.